ILTA Voices

Join Brian Donato, CIO at Vorys, Sater, Seymour and Pease LLP and Eric Mosca, Director of Operations at InOutsource as they discuss the key takeaways from the 2013 ILTA Conference Session: Nimble Approaches to Information Governance: The Small and Mid-Size Firm Perspectives.

The use of social media at work is on the rise, and that has put social media discovery in the spotlight. Hear what Barry Murphy, founder of eDJ Group, has to say about this e-discovery challenge. You can also read his article on this topic.

Law Firms around the country are anxious to determine the overall effectiveness of their information security programs and to understand if their practices are aligned with industry peers. Please listen in as Meg Grant, Vice President, Marketing at Digital Defense and a LegalSec Vendor Advisory Team member reviews the results of the LegalSec Report, A Study of the Legal Industry's Information Security Assessment Practices. The report, published in August and released at the ILTA Annual conference, provides un-biased and relevant knowledge surrounding information security programs and practices within North American law firms. Grant will highlight key findings and provide context surrounding all the results. A copy of the report may be downloaded HERE

Communication is the imparting or exchange of information, and technology has transformed these exchanges, making them easier, more collaborative and increasingly dynamic. However, not all communications technologies are adopted quickly, and some never make it to the floor. Some of those that have taken off have been dubbed "disruptive," i.e., they've created a new market and affected or displaced earlier technology. What disruptive communications technologies have landed in legal, and what additional changes can we expect? ILTA interviewed thought leaders from the member and vendor communities to get their insight in this area. Hear Donald Sternfeld's interview on the podcast below. Visit the ILTA website to hear each participant's interview.

Communication is the imparting or exchange of information, and technology has transformed these exchanges, making them easier, more collaborative and increasingly dynamic. However, not all communications technologies are adopted quickly, and some never make it to the floor. Some of those that have taken off have been dubbed "disruptive," i.e., they've created a new market and affected or displaced earlier technology. What disruptive communications technologies have landed in legal, and what additional changes can we expect? ILTA interviewed thought leaders from the member and vendor communities to get their insight in this area. Hear Mike Russell's interview on the podcast below. Visit the ILTA website to hear each participant's interview.

Communication is the imparting or exchange of information, and technology has transformed these exchanges, making them easier, more collaborative and increasingly dynamic. However, not all communications technologies are adopted quickly, and some never make it to the floor. Some of those that have taken off have been dubbed "disruptive," i.e., they've created a new market and affected or displaced earlier technology. What disruptive communications technologies have landed in legal, and what additional changes can we expect? ILTA interviewed thought leaders from the member and vendor communities to get their insight in this area. Hear Dean Leung's interview on the podcast below. Visit the ILTA website to hear each participant's interview.

The practice of law has changed rapidly over the past 15 years, and new technologies and business processes have impacted the role of the legal secretary significantly. A multigenerational workforce and recent economic uncertainties coupled with the explosion of new technology mean the pace of change will only increase in the next few years. Please listen in as moderator Terri Oppelt, CLM, panelists Michelle Liffman, SPHR who represents the large firm perspective, Lydia Tavera with the small firm perspective, Dave Neesen representing IT, and Karen Maheu covering the recruiter's perspective for a lively discussion. Topics of discussion that include: Understanding how technology and efficiency are driving change Discovering the changing expectations of clients, attorneys and secretaries Determining ways to redesign the role of the legal secretary, including setting goals, analyzing needs and developing the skills to close the gap Inspired by the January 2013 ILTA webinar, this session is presented jointly by ILTA and the GLA ALA.

This brief podcast, presented by Scott Christensen (Edwards Wildman) and Jim Barker (Traveling Coaches) touches on the reasons that there is such a focus on Security Awareness today, and how we need to take a different approach to Security Awareness Training compared to other types of training and education. Listen to this podcast to learn what “Gamification” is, and how it can be applied to this important topic. Most importantly, learn why you will want to attend this session at conference to help you in crafting and implementing a successful Security Awareness Program at your firm.

Listen to this monthly series of podcasts from the Emerging Technologies Peer Group. Each month Lance Rea and Mark Manoukian have a conversation with the peer group of the month. This month's spotlight is on the Server Operation & Security Peer Group. Steven Shock, Chief Technology Officer at Irell & Manella LLP and Jamie Herman, Manager of Information Security at Ropes & Gray talk about issues and initiatives in the server operations and security space. Format is conversational and touches on a number of different topics.

Join Panel members from Session RRMPG1 What Litigation Support Professionals need to know about Information Governance as they talk briefly about their Monday, August 19th, 11:00 am session.

Listen to this monthly series of podcasts from the Emerging Technologies Peer Group. Each month Lance Rea and Mark Manoukian have a conversation with the peer group of the month. This month's spotlight is on the Litigation & Practice Support Peer Group. Paige Hunt Wojcik, Director of E-Discovery Services at Perkins Coie and Stephen Dooley, Sr. Manager of Electronic Discovery and Litigation Support at Sullivan & Cromwell LLP. talk about issues and initiatives in the Litigation & Practice Support space. Format is conversational and touches on a number of different topics.

Listen to this monthly series of podcasts from the Emerging Technologies Peer Group. Each month Lance Rea and Mark Manoukian have a conversation with the peer group of the month. This month's spotlight is on the Communication Technologies Peer Group. Trevor Werner, Manager Telecommunications at Fish & Richardson P.C. and Luke Schnoebelen, Technical Training Facilitator at Shook, Hardy & Bacon L.L.P. talk about issues and initiatives in the Communication Technologies space. Format is conversational and touches on a number of different topics.

Legacy policies in the legal profession have required a “save everything” mentality, but that was before the surge in the amount of data that users create, store and share. As we continue to see new types of data, new ways of accessing data, new regulations for storing and securing data, and many more data-related developments, how do we keep up? ILTA recently brought together a “virtual roundtable” of four thought leaders, including representation from law firms, a law department and a consultancy, to get their insight about this widespread issue. Our interview with Sean Power, Chief Information Officer at Lathrop & Gage LLP, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

Legacy policies in the legal profession have required a “save everything” mentality, but that was before the surge in the amount of data that users create, store and share. As we continue to see new types of data, new ways of accessing data, new regulations for storing and securing data, and many more data-related developments, how do we keep up? ILTA recently brought together a “virtual roundtable” of four thought leaders, including representation from law firms, a law department and a consultancy, to get their insight about this widespread issue. Our interview with Adam Osberg, Executive Account Manager at CDW, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

Legacy policies in the legal profession have required a “save everything” mentality, but that was before the surge in the amount of data that users create, store and share. As we continue to see new types of data, new ways of accessing data, new regulations for storing and securing data, and many more data-related developments, how do we keep up? ILTA recently brought together a “virtual roundtable” of four thought leaders, including representation from law firms, a law department and a consultancy, to get their insight about this widespread issue. Our interview with Eric Lieber, Director of Legal Technology at Toyota Motor Sales, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

Legacy policies in the legal profession have required a “save everything” mentality, but that was before the surge in the amount of data that users create, store and share. As we continue to see new types of data, new ways of accessing data, new regulations for storing and securing data, and many more data-related developments, how do we keep up? ILTA recently brought together a “virtual roundtable” of four thought leaders, including representation from law firms, a law department and a consultancy, to get their insight about this widespread issue. Our interview with Todd Corham, Chief Information Officer at Sedgwick LLP, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

Listen to this monthly series of podcasts from the Emerging Technologies Peer Group. Each month Lance Rea and Mark Manoukian have a conversation with the peer group of the month. This month's spotlight is on the Desktop & Application Services Peer Group. David Bustle, David Neesen and Tim Hooks talk about issues and initiatives in the Desktop & Application Services space. Format is conversational and touches on a number of different topics.

Many firms have made strides in information governance within specific areas. However, designing and implementing a formal program backed by executive management can be daunting. There are many ideas about how to approach, define, organize and manage an IG program but how many law firms are coming close to actual implementation? In this timely podcast, hear Foley & Lardner's Beth Chiaiese, National Director of Professional Responsibility & Compliance and Dana Moore, Information Governance Compliance Manager, share the successes and challenges they are facing as they work to implement a formal IG program within their firm. Beth Chiaiese has been the Director of Professional Responsibility & Compliance for Foley & Lardner LLP since 2001. During her 34-year career, Ms. Chiaiese has worked as both a practitioner and as a consultant helping firms develop work processes and technologies based on best practices in the areas of records management, conflicts of interest, new business processing and risk management. Ms. Chiaiese is a frequent speaker, addressing national conferences such as the International Legal Technology Association (ILTA), the Association of Records Managers and Administrators (ARMA), the Association of Legal Administrators (ALA), the American Bar Association (ABA) and the Attorneys’ Liability Assurance Society (ALAS). She has also published articles and white papers for the National Law Journal, ILTA Peer-to-Peer, and various ARMA publications. Ms. Chiaiese is a co-author of Records Management in the Legal Environment, published by ARMA International in 2003, which extensively discusses the processes, technologies and ethical concerns faced by law firm records and conflicts managers and administrators. Ms. Chiaiese is a former director on the board of ARMA International. Dana C. Moore is the Information Governance Compliance Manager for Foley & Lardner, LLP. She has worked in records & information management for more than 20 years and has expertise in records management systems solutions, legal compliance issues, and protocols and processes associated with electronic record keeping and the migration of electronically stored information. Moore is a frequent speaker at ARMA, ALA and ILTA conferences.

Join Kevin Siegel, President of Iconlogic and Jennie Ruby, Trainer with Iconlogic, as they discuss Writing Voice-Over Scripts for e-Learning and how critically important it is to write these scripts in advance. What if you don't? Listen to this entertaining conversation for Dos and Don'ts you will put to use immediately.

The legal profession is a unique environment filled with high expectations, complex concepts and distinctive cultures that can make the learning curve for someone new a bit more like a learning canyon. In order to succeed, it’s important to understand the nuances that are ingrained in the business of law. Enter the “Law Firm 101” initiative –– a program that aims to educate and prepare law students/new lawyers and incoming legal IT professionals about the business of law … the business they’re in. ILTA held a “virtual roundtable” with three member thought leaders to get their insight into how the main points of this initiative are applicable to our members. Our interview with Meredith Williams, Director of Knowledge Management at Baker Donelson, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

The legal profession is a unique environment filled with high expectations, complex concepts and distinctive cultures that can make the learning curve for someone new a bit more like a learning canyon. In order to succeed, it’s important to understand the nuances that are ingrained in the business of law. Enter the “Law Firm 101” initiative –– a program that aims to educate and prepare law students/new lawyers and incoming legal IT professionals about the business of law … the business they’re in. ILTA held a “virtual roundtable” with three member thought leaders to get their insight into how the main points of this initiative are applicable to our members. Our interview with Joy Heath Rush, Director of Enterprise Multimedia Services at Sidley Austin LLP, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

The legal profession is a unique environment filled with high expectations, complex concepts and distinctive cultures that can make the learning curve for someone new a bit more like a learning canyon. In order to succeed, it’s important to understand the nuances that are ingrained in the business of law. Enter the “Law Firm 101” initiative –– a program that aims to educate and prepare law students/new lawyers and incoming legal IT professionals about the business of law … the business they’re in. ILTA held a “virtual roundtable” with three member thought leaders to get their insight into how the main points of this initiative are applicable to our members. Our interview with Marcy McGovern, Knowledge Management Counsel at Littler Mendelson, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

Listen to this monthly series of podcasts from the Emerging Technologies group. Each month Lance Rea and Mark Manoukian have a conversation with the peer group of the month. This month's spotlight is on the Law Department Peer Group. Tom Morrissey from Purdue Pharma and Mike Russell from Liberty Mutual Insurance Company talk about issues and initiatives in the corporate law department space. Format is conversational and touches on a number of different topics.

Listen to the monthly series of podcasts from the Emerging Technologies group. Each month Lance Rea and Mark Manoukian have a conversation with the peer group of the month. This month's spotlight is on the Financial Management Group. David Smith, Steve Odum and Jarmila Pencikova talk about issues and initiatives in the Financial Management space. Format is conversational and touches on a number of different topics.

No one can deny that security in the legal profession is of the utmost importance. It is a universal concern that affects attorneys, staff and clients, especially with the increase in malicious attacks to gain access to the valuable data stored within the enterprise. What risks are organizations facing, and how do you make sure you don’t fall prey to today’s threats? ILTA sat down for a “virtual roundtable” with five member thought-leaders to get their thoughts about information security. Our interview with Annette Urquijo, Risk Manager at DLA Piper, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

No one can deny that security in the legal profession is of the utmost importance. It is a universal concern that affects attorneys, staff and clients, especially with the increase in malicious attacks to gain access to the valuable data stored within the enterprise. What risks are organizations facing, and how do you make sure you don’t fall prey to today’s threats? ILTA sat down for a “virtual roundtable” with five member thought-leaders to get their thoughts about information security. Our interview with Jeff Kunz, Security Engineer at Foley & Lardner, LLP, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

No one can deny that security in the legal profession is of the utmost importance. It is a universal concern that affects attorneys, staff and clients, especially with the increase in malicious attacks to gain access to the valuable data stored within the enterprise. What risks are organizations facing, and how do you make sure you don’t fall prey to today’s threats? ILTA sat down for a “virtual roundtable” with five member thought-leaders to get their thoughts about information security. Our interview with Matt Kesner, CIO at Fenwick & West LLP, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

No one can deny that security in the legal profession is of the utmost importance. It is a universal concern that affects attorneys, staff and clients, especially with the increase in malicious attacks to gain access to the valuable data stored within the enterprise. What risks are organizations facing, and how do you make sure you don’t fall prey to today’s threats? ILTA sat down for a “virtual roundtable” with five member thought-leaders to get their thoughts about information security. Our interview with Tom Crowe, Director of IT at Turner, Padget, Graham and Laney, PA, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

No one can deny that security in the legal profession is of the utmost importance. It is a universal concern that affects attorneys, staff and clients, especially with the increase in malicious attacks to gain access to the valuable data stored within the enterprise. What risks are organizations facing, and how do you make sure you don’t fall prey to today’s threats? ILTA sat down for a “virtual roundtable” with five member thought-leaders to get their thoughts about information security. Our interview with Brian Clayton, Chief Information Officer at Taft Stettinius & Hollister, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

With the creation of project management offices (PMOs) and the hiring of full-time project managers, some organizations are experiencing formal project methodologies, intensive paperwork, more meetings, etc., which can significantly increase the amount of time it takes for projects to get designed, proposed, approved and implemented. There are also issues with projects that don’t involve in-depth methodologies. ILTA recently sat down for a “virtual roundtable” with industry thought leaders to get their insight in these areas. Our interview with Skip Lohmeyer, Chief Technology Officer at HunterMaclean, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

With the creation of project management offices (PMOs) and the hiring of full-time project managers, some organizations are experiencing formal project methodologies, intensive paperwork, more meetings, etc., which can significantly increase the amount of time it takes for projects to get designed, proposed, approved and implemented. There are also issues with projects that don’t involve in-depth methodologies. ILTA recently sat down for a “virtual roundtable” with industry thought leaders to get their insight in these areas. Our interview with Matt Davidson, Project Manager at Qualcomm, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

With the creation of project management offices (PMOs) and the hiring of full-time project managers, some organizations are experiencing formal project methodologies, intensive paperwork, more meetings, etc., which can significantly increase the amount of time it takes for projects to get designed, proposed, approved and implemented. There are also issues with projects that don’t involve in-depth methodologies. ILTA recently sat down for a “virtual roundtable” with industry thought leaders to get their insight in these areas. Our interview with Dona Curry, PMO Director at Reed Smith LLP, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

With the creation of project management offices (PMOs) and the hiring of full-time project managers, some organizations are experiencing formal project methodologies, intensive paperwork, more meetings, etc., which can significantly increase the amount of time it takes for projects to get designed, proposed, approved and implemented. There are also issues with projects that don’t involve in-depth methodologies. ILTA recently sat down for a “virtual roundtable” with industry thought leaders to get their insight in these areas. Our interview with Mike Barry, Senior Vice President of R&D, Marketing and Product Management at Aderant, can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

As we advance another year with the Law2020® initiative, we can’t help but notice that things keep evolving. Some ideas we thought would take years to mature have reached fruition and others have gone by the wayside. This year gives us a great opportunity to do a status check on what has changed, what is moving forward as expected and what new ideas organizations should keep in mind. Several ILTA members from around the globe recently sat down at a virtual roundtable to discuss their insight in these areas. Our interview with Peter Campbell can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

As we advance another year with the Law2020® initiative, we can’t help but notice that things keep evolving. Some ideas we thought would take years to mature have reached fruition and others have gone by the wayside. This year gives us a great opportunity to do a status check on what has changed, what is moving forward as expected and what new ideas organizations should keep in mind. Several ILTA members from around the globe recently sat down at a virtual roundtable to discuss their insight in these areas. Our interview with Gareth Ash can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

As we advance another year with the Law2020® initiative, we can’t help but notice that things keep evolving. Some ideas we thought would take years to mature have reached fruition and others have gone by the wayside. This year gives us a great opportunity to do a status check on what has changed, what is moving forward as expected and what new ideas organizations should keep in mind. Several ILTA members from around the globe recently sat down at a virtual roundtable to discuss their insight in these areas. Our interview with Dick Jensen can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

Hear Jared Coseglia, President of TRU Staffing Partners, interview Matt Lawnicki, Litigation Support Supervisor at DLA Piper, as he shares his insights about the exciting evolution of his career in the litigation support industry. Listen to this podcast to learn what you need to do to bolster your own career.

We’re seeing more firms expand their presence across international borders, but that doesn’t necessarily mean that there will be local IT support staff in each office location. This presents both a challenge and an opportunity for innovation for those in a position to provide training and support to their firm’s broad range of office locations and cultures. Several ILTA members from around the globe recently sat down at a virtual roundtable to discuss their firms’ approaches to providing support. Our interview with Heather Webster can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

We’re seeing more firms expand their presence across international borders, but that doesn’t necessarily mean that there will be local IT support staff in each office location. This presents both a challenge and an opportunity for innovation for those in a position to provide training and support to their firm’s broad range of office locations and cultures. Several ILTA members from around the globe recently sat down at a virtual roundtable to discuss their firms’ approaches to providing support. Our interview with Lee Jones can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

We’re seeing more firms expand their presence across international borders, but that doesn’t necessarily mean that there will be local IT support staff in each office location. This presents both a challenge and an opportunity for innovation for those in a position to provide training and support to their firm’s broad range of office locations and cultures. Several ILTA members from around the globe recently sat down at a virtual roundtable to discuss their firms’ approaches to providing support. Our interview with La'Tresha Gregory can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

Join Heath Joy Rush as she speaks with John Jelderks who discusses his his Firm's recent move to Windows 7.

In this new age of consumerization, law firms are expected to support devices of every size and brand. With lawyers and support staff utilizing mobile devices in their always-connected lives, it’s only natural that there is an increasing demand for mobile access to work functions and applications. But when does a device become too small to feasibly perform work? Several ILTA members recently sat down at a virtual roundtable to share their views on this very topic. Our interview with Charlotte Washington can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

In this new age of consumerization, law firms are expected to support devices of every size and brand. With lawyers and support staff utilizing mobile devices in their always-connected lives, it’s only natural that there is an increasing demand for mobile access to work functions and applications. But when does a device become too small to feasibly perform work? Several ILTA members recently sat down at a virtual roundtable to share their views on this very topic. Our interview with Steven Shock can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

In this new age of consumerization, law firms are expected to support devices of every size and brand. With lawyers and support staff utilizing mobile devices in their always-connected lives, it’s only natural that there is an increasing demand for mobile access to work functions and applications. But when does a device become too small to feasibly perform work? Several ILTA members recently sat down at a virtual roundtable to share their views on this very topic. Our interview with Justin Hectus can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.

In this new age of consumerization, law firms are expected to support devices of every size and brand. With lawyers and support staff utilizing mobile devices in their always-connected lives, it’s only natural that there is an increasing demand for mobile access to work functions and applications. But when does a device become too small to feasibly perform work? Several ILTA members recently sat down at a virtual roundtable to share their views on this very topic. Our interview with David Gardiner can be heard in its entirety on the accompanying podcast. Visit the ILTA website to hear each participant's interview.