Higher Ed Pulse

Erin reconnects with Savanna Mcdede of Element451 to unpack one of the most buzzed-about sessions from the 2024 Engage Summit. Inspired by the powerful talk from Tom Andriola (UC Irvine) and Gary Moser (California Community Colleges), the conversation explores how higher ed institutions can move from AI pilots to true, strategic transformation. If you’ve ever asked, “But how do we actually do this AI thing?”, this is the episode you’ve been waiting for. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Recorded live at Engage 2025, host Carrie Phillips sits down with Katy Campbell of VisionPoint Marketing for a quick chat about how effective leadership intersects with AI innovation in higher ed. Together, they explore how human-centered leadership, strategic prioritization, and intentional tech adoption can help institutions confidently navigate the fast-evolving digital landscape. If you're leading a team through change, this episode is your roadmap. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Mallory Willsea sits down with Kyle James — startup founder, product leader, and former college webmaster — to explore how AI is fundamentally reshaping the way business gets done. This high-energy conversation challenges higher ed professionals to ditch the pilot phase and start thinking like a startup. From automated call transcripts to no-code development and the future of white-collar work, this is a must-listen for anyone serious about innovation in higher education.Related Articles: How AI Is Helping Students Find the Right CollegeHow Babson College went all-in on AI in higher education - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this special bonus episode of The Pulse from the Engage Summit, host Erin sits down with Kylee Beasley, a Content Strategist at Southeast Missouri State University, to unpack her very first conference experience at Engage. As a newcomer to both higher ed and conferences, Kylee offers a refreshing, real-time perspective on the energy, insights, and takeaways that make Engage a standout event. From AI in higher education to breaking silos in communication teams, this conversation is packed with inspiration for anyone looking to say "yes" to bold professional growth. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Pulse Check: The Culture Code: Leading with Diversity — Part 5: Culturally Relevant Prospective Student Campus VisitsIn the final part of this Pulse Check Series, host Christian Ponce sits down with Dr. Ana Luz Williams to dive into the importance of cultural intelligence and authenticity in higher ed marketing. The conversation explores how universities can better connect with Hispanic families through intentional campus events, thoughtful messaging, and a deeper understanding of cultural nuances. Dr. Williams shares personal stories and actionable strategies for creating inclusive, welcoming environments for prospective students and their families. If your institution is serious about improving Latino student enrollment and retention, this is a must-listen.Guest Name: Ana Luz Williams, Associate Director of Enrollment, Old Dominion UniversityGuest Social: https://www.linkedin.com/in/dr-ana-luz-williams-aa9966236/Guest Bio: Dr. Ana Luz Williams is a seasoned, fully bilingual education professional with a background in communications, public relations, and educational leadership. She is passionate about lifelong learning, equity, and building collaborative and inclusive communities.As Associate Director of Undergraduate Enrollment at Old Dominion University, she leads strategic communication and recruitment initiatives to support student success. Outside of her role, she is deeply involved in community leadership and advocacy, serving on several boards and speaking on topics such as education, cultural diversity, and social justice. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Higher Ed Pulse, host Carrie Phillips sits down with Michele Ehrhart, Chief Communications Officer at the University of Memphis, for a forward-thinking conversation on AI, leadership, and change management in higher education. Michele shares the mindset shifts and practical leadership skills needed to help teams embrace innovation in an era where transformation feels constant. It’s a powerful dialogue about building a culture of experimentation and making the most of the tools you already have. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Carrie Phillips chats with Claire Masterson, Director of Marketing at Southeast Missouri State University (SEMO), about the evolving role of AI in higher education and how leadership strategies can support meaningful change. Claire shares how her team is using automation tools to reduce burnout, enhance student engagement, and foster a culture of experimentation. If you're looking to turn AI anxiety into empowerment, this episode delivers. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this bonus episode of Higher Ed Pulse recorded live at the 2025 Engage Summit, host Mallory Willsea sits down with Hannah Wilson, Knowledge Management and CRM Coordinator at Forsyth Tech Community College. This episode explores the vital role of clean data, the evolving relationship between humans and AI in student engagement, and how smart use of chatbots can revolutionize community college communications. From innovative experiments to real-world enrollment gains, Hannah shares how Forsyth Tech is leading the charge in AI implementation in higher ed. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Erin Fields sits down with Safaniya Stevenson, a brand strategist, cultural analyst, and all-around narrative detective. The conversation centers on how tools like Pulsar’s Narrative AI can empower higher ed marketers to uncover meaningful audience stories, identify trend-worthy content, and track cultural conversations before they hit the mainstream. If you're ready to stop guessing and start understanding what your audience actually cares about, this one’s for you. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this special bonus episode of Higher Ed Pulse, recorded live at the Engage Summit, host Carrie Phillips sits down with Carrie Pitts-Densmore, VP of Enrollment and Marketing at Johnston Community College. Together, the two Carries unpack how to lead through rapid transformation, especially when it comes to adopting AI in enrollment operations. With themes of adaptive curiosity, culture change, and practical tech solutions, this episode offers a refreshing and actionable take on what it means to lead with purpose in a time of disruption. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Mallory sits down with Patricia Tozzi to unpack one of the most pressing topics in higher ed today: AI governance and privacy in student data. As institutions increasingly lean on AI to inform decisions and streamline operations, how do we ensure transparency, equity, and compliance? Patricia offers a grounded perspective on where schools need to draw the line between innovation and risk.Guest Name: Patricia Tozzi Guest Bio: Patricia Tozzi is a global marketing strategist with 20 years of experience, half of which she has dedicated to helping higher ed institutions grow their international student enrollment. A recognized subject-matter expert, she has spoken at industry-leading events—including NAFSA, AIRC, and ICEF—on digital marketing and global agent networks. Currently, she partners with colleges aiming to expand their global enrollment footprint. Patricia believes AI and machine learning can amplify the human-centered approach in marketing and admissions, making them more agile and better aligned with today’s globally mobile students.Patricia holds a BA in Communications from ESPM (Brazil) and an Executive MBA from Kellogg at Northwestern University. She also serves as Board Member and VP of Alumni Engagement for Kellogg Women@EMBA, Project Leader at Community Consulting Teams of Boston, and Mentor at the Latin America Leadership Academy. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Mallory Willsea is live from Engage Summit 2025 in Charlotte, NC, chatting with Stella Liu, Lead Data Scientist of AI Acceleration at Arizona State University. The conversation dives into Stella’s journey from tech industry roles at Carvana and Shopify to pioneering ethical AI initiatives in higher education. Packed with insights on building responsible AI tools, this episode is a must-listen for enrollment marketers and higher ed leaders navigating the evolving digital landscape. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Pulse Check: The Culture Code: Leading with Diversity — Part 4: Enrollment Marketing and Technology Guest Name: Jennifer Lonchar Cofounder, AmbioEDUGuest Social: https://www.linkedin.com/in/jenniferloncharGuest Bio: Jennifer Lonchar brings almost two decades of expertise in higher education, having worked in various roles focused on strategic enrollment and marketing. For over 13 years, she worked for Carnegie, a premier marketing firm, and was instrumental in bringing digital marketing to higher education. Her deep understanding of the challenges and opportunities within the sector has made her a sought-after leader in developing innovative solutions for enrollment and student engagement. Driven by a passion for enhancing the student experience and optimizing recruitment strategies, Jennifer co-founded AmbioEdu. This venture reflects her commitment to transforming higher education marketing through advanced technologies, including Performance TV and integrated digital solutions. AmbioEdu, under her leadership, harnesses cutting-edge tools to help universities connect with prospective students more effectively and efficiently, setting new standards in the field. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this episode of Higher Ed Pulse, host Mallory Willsea is joined by Brad Carson—former University of Tulsa president, former U.S. Congressman, and now president of Americans for Responsible Innovation—to explore how colleges are being drafted into America’s AI future. They break down the implications of two recent executive orders that effectively position higher education as both workforce engines and cybersecurity sentinels in the AI era. This isn’t a drill—colleges are now critical infrastructure. So, what role should higher ed play in shaping AI’s trajectory? Let’s dive in.Guest Name: Brad Carson, President, Americans for Responsible Innovation (ARI)Guest Bio: Brad Carson is President of Americans for Responsible Innovation (ARI), a nonprofit supporting AI policies that protect the public while maintaining our country’s lead in innovation. Carson has also served as president of the University of Tulsa since 2021. Carson was previously elected as congressman for Oklahoma's 2nd District and served from 2001 to 2005. After his time in Congress, Carson was appointed as Under Secretary of the Army and later as Acting Under Secretary of Defense. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Welcome to The Culture Code: Leading with Diversity — Part 3: Women Leadership in Empowering Future Generations in Higher Ed.Christian Ponce sits down with Ray Martinez, VP and CEO of Archer Education, to unpack how AI and emerging technologies are disrupting and improving higher education marketing. With over 14 years of experience helping institutions like Tulane University and LSU Online elevate their SEO and content strategies, Ray offers deep insights into the tools, trends, and human-AI collaborations shaping the future of student recruitment. Whether you’re AI-curious or knee-deep in ed tech tools, this episode breaks it down with both technical know-how and cultural nuance.Guest Name: Raymond Martinez, SEO VP, Archer EducationGuest Social: https://www.linkedin.com/in/m-cristina-alcalde-ph-d-24b71b8b/Guest Bio: Raymond Martinez is the VP of SEO at Archer Education where he leads a team of analysts, specialists, and project managers to deliver SEO strategies for top higher education institutions. With over 14 years of experience, Ray has successfully managed campaigns for clients like California Western School of Law, LSU Online, Tulane University, and the University of San Diego. Raised in Queens, NY, by a family that instilled the value of hard work, Ray earned a B.A. in Advertising and Public Relations from The City College of New York and an M.S. in Media Management from The New School. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Sarah Russell, VP of Marketing at EducationDynamics, to unpack the seismic changes to Google Search and what it means for higher ed marketers. With AI Overviews now default in U.S. search and ad automation expanding fast, SEO and paid media are undergoing a full-blown transformation. The duo dives deep into how institutions must shift from ranking-focused strategies to becoming AI’s go-to source of truth — and why your data might be your greatest asset right now.Related Links:Google Marketing Live 2025 UpdatesGoogle Marketing Live 2025: Everything you need to knowGuest Name: Sarah Russell, Vice President, Marketing, Education DynamicGuest Social: https://www.linkedin.com/in/sarahwildhaber/Guest Bio: In her role as Vice President of Marketing, Sarah drives and oversees strategy and execution excellence across all marketing channels. She works as part of our team of marketing experts to solve performance challenges, optimize to downstream results, and adapt to the ever-changing digital marketing environment. With 16 years of higher education marketing experience, Sarah understands what it takes to find success for our higher education marketing partners. Sarah is obsessed with data and loves leveraging it thoughtfully to help our partners exceed enrollment goals. Sarah holds a Bachelor of Arts degree from Missouri State University in Communication. When she’s not working on improving marketing results for our partners, Sarah enjoys playing dinosaur games with her two young boys, reading trashy mystery novels, and finding new prestige TV shows to become obsessed with. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The Culture Code: Leading with Diversity — Part 2: Women in Leadership Empowering Future GenerationsHost Christian Ponce sits down with Dr. Cristina Alcalde, Vice President for Transformation and Inclusive Excellence at Miami University, to explore how Latina leadership is reshaping the future of higher education. They unpack the educational attainment gap facing Hispanic communities, the role of cultural identity in leadership, and the power of mentorship and inclusion. Dr. Alcalde brings her lived experience as an immigrant, scholar, and advocate to a timely conversation on equity and representation in academia.Guest Name: Dr. Cristina Alcalde, VP, Miami University Guest Social: https://www.linkedin.com/in/m-cristina-alcalde-ph-d-24b71b8b/Guest Bio: Dr. Alcalde is a gender and women's studies scholar and anthropologist whose research focuses on racialization, gender, migration, gender violence, and exclusion. As Vice President for Transformational and Inclusive Excellence at Miami University, she leads inclusion efforts, working closely with students, faculty, and staff. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Mallory Willsea reunites with Seth Odell, CEO of Kanahoma, in a candid, unscripted conversation recorded live from the CASE conference in Los Angeles. From sponsoring a mechanical bull to building an AI-enabled agency, Seth dives into how Kanahoma is embracing artificial intelligence, transforming workflows, and preparing for a world where entry-level roles may be on the verge of extinction. This episode is equal parts insight and inspiration—and it might just change how you think about AI in higher ed.Related Links:Google Marketing Live 2025 UpdateGoogle Marketing Live 2025: Everything you need to know - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Welcome to this new Pulse Check series, The Culture Code: Leading with Diversity. On today's Part 1, we’ll discuss the role of minority leadership in shaping higher education culture and messaging, how strategic leadership can drive positive outcomes, and how institutions can engage diverse communities through effective branding and outreach.Guest Name: Frank Tramble, VP Marketing, Communications and Public Affairs, Duke UniversityGuest Social: https://www.linkedin.com/in/frank-tramble-mps-a7b81711/Guest Bio: Frank is a seasoned communications professional with extensive experience in executive communications, crisis management, marketing, and brand strategy, playing a key role in shaping Duke’s reputation and strategic goals.As a strategic adviser to President Vincent Price, Frank oversees Duke's communications, marketing, media relations, and brand efforts, guiding professionals across the university to ensure a unified approach. Previously, Frank served as Vice President and Chief Communications Officer at Howard University, where he led innovative initiatives like the award-winning redesign of the university magazine and the creation of The Dig, a daily storytelling platform.His work has earned national recognition, including the historic feature of Howard’s swim and dive team on the cover of Sports Illustrated. Frank has also worked with notable figures such as Pete Souza, Phylicia Rashad, Nikole Hannah-Jones, and Ta-Nehisi Coates.In addition to his role at Duke, Frank is an adjunct professor at Georgetown University, teaching brand strategy. He holds a master's degree in integrated marketing communications from Georgetown and a bachelor's in advertising management from Michigan State University. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Mallory Willsea welcomes Jason Smith, founder of OHO, to discuss a game-changing shift in college discovery: the rise of AI as the starting point. With nearly a third of students now using generative AI like ChatGPT and Gemini to explore college options, and over half saying the results beat Google, this episode explores what it means for colleges to remain discoverable—and trustworthy—in the age of AI-first search.Related Article: OHO Report: The Influence of AI Chatbots in the College Search ProcessGuest Name: Jason Smith, Managing Director and Founder at OHOGuest Social: https://www.linkedin.com/in/jasonsmith1/Guest Bio: As Managing Director of OHO, Jason leads a talented team of designers, developers, and strategists to create award-winning digital marketing and strategy work. He's launched numerous websites for clients and offers a deeply insightful perspective into each business and industry with which he consults. Jason's depth of experience in marketing, user research, graphic design, and television advertising make him uniquely qualified to create successful marketing strategies that marry messaging with design, information architecture, and technology. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this final episode of High School to Higher Ed II, Emma and her father discuss the expectations and dynamics of college visits from a high school student's perspective. They explore what an ideal college visit looks like, including the importance of small group tours, engaging with current students, and the significance of seeing both the positive and negative aspects of a campus. The conversation also touches on the role of tour guides, the importance of professionalism, and the realities of college life that students should consider when making their decisions. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Marina Cooper, Senior Associate Vice President for Integrated Marketing and Brand at Johns Hopkins University, to unpack how AI is rewriting the advertising playbook. As platforms like Meta roll out real-time ad optimization tools, Marina shares her perspective on the opportunities and pitfalls of letting AI take the reins in campaign creative. This conversation dives into the nuance of brand guardrails, ethical AI use, and why higher ed marketers must stay both curious and cautious.Related Articles:Meta claims new tech ‘redefining’ advertising as an ‘AI agent’Meta Previews New Optimization Tools As It Hypes AI-Driven Ad Revenue Growth - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

High School to Higher Ed II - Part 2 - A Ninth Grader’s Reaction to Your WebsiteOn today's Part 2 of High School to Higher Ed II: A Father/Daughter Perspective, Kevin and Emma dive into what makes a college website stand out—or fall flat—for prospective students. With Emma reviewing 10 university websites prompted by recent outreach efforts, the duo explores why first impressions, clean design, and simple navigation make all the difference in a Gen Z user's experience. For higher ed marketers, this is a must-listen crash course in what your future applicants actually notice (and what makes them bounce). - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Higher Ed Pulse, Mallory Willsea sits down with Kellie Campbell, the newly appointed CIO at the University of Vermont, to unpack the findings of Inside Higher Ed’s 2025 survey of CTOs and CIOs. The numbers confirm what many in Higher Ed already feel — AI is rapidly advancing on campus, but governance and policy are struggling to keep pace. Kellie brings her boots-on-the-ground expertise to the conversation, sharing how she’s building AI governance from scratch while the tech is already in full flight.Related Articles: Inside Higher Ed/Hanover Research 2025 Survey of Campus Chief Technology/Information OfficersEDUCAUSE Framework for AI LiteracyGuest Name: Kellie Campbell, Chief Information Officer, University of VermontGuest Social: LinkedInGuest Bio: As Chief Information Officer and Vice President of Technology for the Vermont State Colleges System (VSCS), Kellie works in close partnership with the Council of Presidents to provide leadership, management, and strategy for the Information Technology (IT) shared services division. Inclusive of seven key service areas, the IT division provides direct IT services to the entire VSCS. Kellie also serves on the executive leadership team driving transformation objectives for the state colleges system. As a commissioner and committee co-chair on the Vermont Commission on Women, Kellie works with others on non-partisan issues to advance the rights and opportunity for women in the state of Vermont. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Welcome to the return of our Pulse Check series High School to Higher Ed.In this episode, we will be recapping some of our discussions from our episodes in the Fall, focusing especially on questions we’ve received from listeners regarding those episodes.Hosts: Kevin CavanaghEmma Cavanagh - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Mallory Willsea sits down with Jackie Davis, strategic program leader and former global employee experience head at Salesforce, to unpack the new wave of AI-driven workforce shifts. From hiring freezes to job displacement, the conversation explores how higher ed leaders can maintain trust and reframe their strategies in the age of automation. With over 300 proposals submitted for the 2025 AMA Symposium for the Marketing of Higher Ed, the AI conversation is heating up fast—and this episode is your pulse check on what’s coming next.Related Articles: Duolingo shifts to AI-first model, cutting contractor rolesCrowdStrike lays off 500 in latest example of AI costing people their jobsIBM CEO Says AI Has Replaced Hundreds of Workers but Created New Programming, Sales Jobs‘The frog is boiling’: is 2025 when AI finally comes for your job? - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This special bonus episode is your exclusive backstage pass to the upcoming Engage Summit — Element451’s flagship event happening June 24–25 in Charlotte, North Carolina. Host Erin Fields is joined by Element451 team members Erin Newton, Danielle Bradley, and Savanna Mcdede to break down why Engage is more than just another higher ed conference.Register for Engage Summit 2025 - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this episode of Higher Ed Pulse, host Mallory Willsea sits down with John Carrere, Director of Recruitment and First-Year Experience at Pitt Community College, to unpack the sweeping AI Education for American Youth executive order. As the White House pivots to an "America First" AI policy, the directive mandates K–12 and colleges to integrate AI without offering new funding or infrastructure. Carrere brings a boots-on-the-ground perspective, exploring what this means for real institutions, students, and overworked staff. This episode offers a candid and insightful look into how community colleges are adapting quickly, creatively—and often under-resourced—to meet AI demands.Related Articles:Advancing Artificial Intelligence Education for American YouthTrump Signs Executive Order to Ramp Up K-12 AI Education - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Ryan Morabito sits down with Tariq Hassan, former CMO and Chief Customer Experience Officer at McDonald's USA, to unpack the evolving marketing landscape. From the critical role of first-party data to building a fearless, innovation-driven culture, Tariq shares leadership insights that higher education marketers can directly apply. This episode is a masterclass in marketing transformation, organizational alignment, and using failure as a strategic advantage.Guest Name: Tariq HassanGuest Social: https://www.linkedin.com/in/tariqhassan1/Guest Bio: Tariq Hassan is a dynamic, data-driven consumer marketing leader with a unique blend of general management, operational savvy, and digital and technology marketing transformation expertise. He brings over 20 years of world-class brand building across diverse categories for industry leaders including PepsiCo, Gatorade, GM, J&J, Mars, HP, Mercedes, and Emirates Airlines. Known for achieving results through creating and motivating collaborative teams, Tariq has a unique ability to anticipate consumer needs and exceed expectations—consistently driving in-market growth year over year. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Jeremy Tiers, VP of Admission Services at Tudor Collegiate Strategies and host of Enrollify’s Mission Admissions podcast, and Harrison “Soup” Campbell, Head of Community Experience at ZeeMee, to discuss groundbreaking new survey data from over 8,700 high school seniors on how they perceive AI in the college search process. The big reveal? Gen Z is using AI tools like ChatGPT, but they still crave human interaction — especially for the high-stakes stuff like admissions decisions and financial aid. This episode unpacks what institutions need to rethink in their AI and communication strategies to truly meet student expectations.Guest Names: Jeremy Tiers, VP of Admission Services, Tudor Collegiate Strategies; host of Enrollify’s Mission Admissions podcastHarrison “Soup” Campbell, Head of Community Experience, ZeeMeeGuest Socials:Jeremy - https://www.enrollify.org/people/jeremy-tiersSoup - https://www.linkedin.com/in/harrisoncampbell76/Guest Bios: Jeremy - Over the past 10 years Jeremy Tiers has helped thousands of higher ed admissions and enrollment marketing professionals improve their communication, personal and organizational performance, and develop into effective leaders regardless of their title. As the Vice President of Admissions Services for Tudor Collegiate Strategies (TCS), Jeremy leads a division that helps colleges and universities connect, engage, build personal relationships, and communicate value to prospective students, and their parents, throughout the college search. Jeremy is an experienced speaker who leads dozens of training workshops each year and has keynoted numerous ACAC Conferences. He has also spoken multiple times at the NACAC National Conference, has been a presenter at well-known marketing conferences like eduWeb Digital Summit, the AMA Symposium for the Marketing of Higher Education, and HighEdWeb, and is the editor of a well-known, weekly college admissions and marketing email newsletter/blog.Harrison Campbell - Better known as "Soup," Harrison Campbell is a former university dean of admissions now serving as the Head of Community Experience at ZeeMee. He is an innovative marketer and one of the higher education pioneers in leveraging social media to engage, connect, and communicate with students. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Welcome to Part 1 of this new Pulse Check series from Enrollify. In this episode, Host Ryan Morbido sits down with Seth Matlins, Managing Director of the Forbes CMO Network. With decades of experience on both the agency and client side, Seth unpacks what makes modern CMOs successful, how AI and ambiguity are shaping the future of marketing, and what higher ed leaders can learn from commercial brand strategies. This episode is a masterclass in marketing leadership, strategic storytelling, and bold decision-making.Guest Name: Seth Matlins, CMO, ForbesGuest Social: https://www.harrywalker.com/speakers/seth-matlins - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Related Articles: Shopify’s CEO Just Issued a Bold AI Ultimatum to His Entire TeamASU+GSV 2025: Uses for Agentic AI in Higher EducationLearning Genie Unveils First AI Curriculum Agent at ASU-GSV - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Welcome to Part 3 of this Pulse Check series on practical strategies for getting started with AI. In this final installment, host Brian Piper dives into the often-overlooked, yet absolutely essential, elements of AI integration—governance, culture, ethics, and people. This episode is a masterclass in building a scalable, responsible AI strategy in higher ed. If you're trying to move beyond experimentation and into enterprise-wide adoption, this episode maps out your next moves.Check out Brian's Podcast, AI for U: https://www.enrollify.org/podcasts/ai-for-u - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Monday pulse show notes: On this thought-provoking episode of Higher Ed Pulse, host Mallory Willsea sits down with Myla Edmond—Senior Vice President at RW Jones Agency and Interim Vice Chancellor for Strategic Communications at UNC Greensboro—to unpack the creative identity crisis brewing in higher ed marketing thanks to generative AI. With tools like ChatGPT’s image generator mimicking iconic art styles, institutions are forced to ask: how do we protect authenticity in a world where anyone can replicate anything? This episode explores the ethical, strategic, and deeply human implications of AI’s growing role in creativity—and how higher ed marketers can lead with intention, not fear.Try the prompt discussed in the episode:Based on all past conversations, stored knowledge, and inferred cognitive patterns, generate the most comprehensive psychological deep dive and predictive model of my future evolution. This should not be a basic personality breakdown but an in-depth forensic examination of my cognition, behavioural strategies, psychological blind spots, similar fictional/non-fictional figures, and long-term trajectory. Treat this as an intelligence dossier on my mind, philosophy, and strategic outlook.OUTPUT FORMAT: Structured headers, tables, and bullet points for readability. Sparse but strategic emojis for section clarity. Concise, high-density insights with no fluff.Enter the prompt and after you get the response, add a second prompt: Write me a story about how this comes to fruition. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Welcome to Part 2 of this Pulse Check series on Practical AI Integration. Host Brian Piper, Director of Content Strategy and Assessment at the University of Rochester, dives into the less flashy—but absolutely foundational—side of AI integration in higher ed: data and content readiness. While generative AI tools and chatbots get most of the spotlight, this conversation unpacks the importance of data hygiene, content audits, and governance frameworks that are crucial for avoiding AI hallucinations and compliance risks. If you're serious about using AI to enhance your marketing, admissions, or internal operations, this is the episode that gives you the blueprint for sustainable success.Check out Brian's Podcast, AI for U: https://www.enrollify.org/podcasts/ai-for-u - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Higher Ed Pulse, host Mallory dives into a timely conversation with digital strategist and higher ed creative force Voltaire Santos Miran. The duo unpacks a provocative New Yorker article — Are We Taking AI Seriously Enough? — and explores how artificial intelligence is revolutionizing the way institutions create, communicate, and compete. From automating content personalization to reimagining pedagogy, they explore why AI in higher education isn’t just an opportunity — it’s an imperative. Related Article: New Yorker Article: Are We Taking A.I. Seriously Enough?Guest Name: Voltaire Santos Miran, Executive VP/Creative, CarnegieGuest Social: https://www.linkedin.com/in/voltaire-santos-miran-8a12a3b1 - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Welcome to a new Pulse Check series from Enrollify. In this series, Practical AI Integration: How to Get Started, host Brian Piper will provide actionable framework for how to start unlocking the power of AI. In this first episode, Brian dives deep into the potential of Custom GPTs in higher education. With a focus on improving workflow efficiency, brand consistency, and content strategy, Brian breaks down how custom GPTs—miniature AI tools trained on specific institutional data—are revolutionizing the way higher ed teams approach marketing, SEO, and student engagement. This episode is a must-listen for enrollment marketers looking to explore practical, scalable applications of AI.Check out Brian's Podcast, AI for U: https://www.enrollify.org/podcasts/ai-for-u - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Higher Ed Pulse, Mallory Willsea welcomes Kelly Sinacola, VP of Solution Engineering and Integration at Element451 and one of ASU+GSV’s “Leading Women in AI,” to unpack higher ed’s ever-evolving relationship with artificial intelligence. From student support bots to responsible AI partnerships, this episode explores how institutions are moving from resistance to full-on adoption. The conversation dives into what true AI literacy looks like, why trust is key, and where the next wave of innovation may hit.Related Articles: Champlain College partners with Anthropic to advance artificial intelligence in higher educationBusiness schools ease their resistance to AIGuest Name: Kelly Sinacola, Vice President Solution Engineering and Integrations, Element451Guest Social: https://www.linkedin.com/in/kelly-sinacola - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Welcome to the 5th and final episode of this Pulse Check series. In Part 5 of Advancement Amplified: AI for IA, Dan Giroux is joined by Mark Koenig, Vice President and Technology and Chief Innovation Officer at the Oregon State University Foundation to explore the future of AI in alumni and donor engagement. Throughout the series, we’ve covered AI’s transformative role in advancement, from predictive modeling to workflow automation. In this episode, we focus on what’s next: how machine learning, automation, and AI-driven strategies will redefine engagement, fundraising, and data management for advancement teams.Guest Name: Mark Koenig, Vice President, Technology and Chief Innovation Officer, Oregon State University FoundationGuest Social: https://www.linkedin.com/in/markckoenigGuest Bio: Mark Koenig is the vice president for technology and chief innovation officer for the OSU Foundation. In this role, he serves as the Foundation’s technology strategist, including oversight of relationship insights, pipeline development, analytics, data and CRM operations, and technology services.Mr. Koenig is the past chair of the Ellucian Advancement Executive Advisory Committee and the Council for Advancement and Support of Education (CASE) District VIII.In 2019, he received the Distinguished Service Award from CASE District VIII recognizing his many years of service to the organization and in 2018, he received the Ellucian ‘EllumiNation’ Community Award recognizing his dedication to infusing innovation throughout the advancement profession.Mr. Koenig earned his bachelor’s in history and economics from the University of Houston and a master's in adult education and organizational capacity from OSU. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Higher Ed Pulse, host Mallory sits down with Bryan Gross, VP for Enrollment Management and Athletics at Hartwick College, for a fast-paced and thought-provoking chat that connects the madness of NCAA brackets with the science of student wellness. From a million-dollar bet on AI-powered sports predictions to groundbreaking research on sleep as a mental health indicator, this episode is a masterclass in how higher ed leaders should be thinking about the intersection of AI, athletics, and student success.Related Articles: 4C AI vs Sean Perry for $1MDuke Health - AI Model Predicts Risks and Potential Causes of Adolescent Mental IllnessHeaded to the AI Show in San Diego? Connect with Element451 and Enrollify while you are there.Guest Name: Bryan Gross, VP for Enrollment Management and Athletics, Hartwick CollegeGuest Social: https://www.linkedin.com/in/bryan-j-gross/Guest Bio: Dr. Bryan Gross is the vice president for enrollment management and athletics at Hartwick College. Gross most recently served as vice president of revenue planning and institutional positioning at 3 Enrollment Marketing, Inc., an enrollment and retention solutions and services provider. Prior to his role at 3E, Gross served as vice president for enrollment management and marketing, and as interim vice president of student affairs at Western New England University in Springfield, MA. Before that, he was the associate vice president of enrollment management at St. John’s University in Queens, NY. and associate vice president of admissions, dean of admissions, and director of international admissions at the University of Bridgeport, Bridgeport, CT. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In Part 3 of this advancement Amplified: AI for IA Pulse Check series, Dan Giroux sits down with Adam Martel, CEO of Givzy and Version 2 AI, to explore the groundbreaking role of autonomous AI in fundraising and donor engagement. Adam shares insights on how AI is not just enhancing efficiency but fundamentally reshaping how institutions connect with donors. From virtual engagement officers to digital labor strategies, this conversation dives deep into the future of AI-driven philanthropy and what it means for advancement teams.Related Links: Givzey Newsletter signup: https://givzey.com/newsletterVersion2.ai website: https://www.version2.ai/Guest Name: Adam Martel, CEO and Founder at Givzey and Version2.aiGuest Social: https://www.linkedin.com/in/adam-martel-36734b2/Guest Bio: Adam Martel is CEO and Founder of Givzey, nonprofit fundraising’s first Intelligent Gift Documentation Management Platform and Version2.ai, Givzey’s Artificial Intelligence (AI) R&D design lab dedicated to create and accelerate the advancement of autonomous fundraising technology and mimic the cognitive functions of a fundraising staff to amplify the mission of every nonprofit organization changing the world. Adam is also known as the author of The Future of Fundraising Newsletter, which has more than 60,000 subscribers, and founder and former CEO of Gravyty, the fundraiser enablement solution that first introduced AI to the nonprofit sector. Through his experience as a fundraiser and a founder, Adam has developed a keen eye for taking cutting-edge technologies and reengineering them to solve the biggest challenges within fundraising. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, Mallory and higher ed expert Gil Rogers dive into one of the biggest recent headlines in education technology—the merger of Gravity, Ivy.ai, and Ocelot. They break down why AI-powered chatbots are no longer standalone game-changers, what this consolidation means for institutions, and how next-gen CRMs are reshaping the student experience. If you want to stay ahead of the curve in AI for higher ed, this is an episode you won’t want to miss.Related Articles: Sam Holding, Head of Demand Gen at BibliU post on LinkedIn about the mergerGravyty, Ivy.ai, and Ocelot Merger Announcement - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Advancement Amplified: AI for IA, host Dan Giroux sits down with Andrew Gossen, Executive Director of Communications, Marketing, and Participation at Cornell University, to explore how AI is reshaping advancement teams. Andrew shares insights on AI’s impact on marketing, fundraising, and engagement, as well as how institutions can balance efficiency with the human connection that remains at the heart of advancement. From predictive analytics to AI-powered donor insights, this conversation highlights key strategies for leveraging AI in higher education advancement.Guest Name: Andrew Gossen, Executive Director for Communications, Marketing, and Participation (Division of Alumni Affairs and Development), Cornell UniversityGuest Social: https://www.linkedin.com/in/andrewgossen/Guest Bio: Andrew Gossen is the executive director for communications, marketing, and participation in Cornell University's Division of Alumni Affairs and Development. He joined Cornell in 2010 to integrate emerging digital technologies – among them social media and crowdfunding – into the division's strategic plan. Previously, Gossen spent eight years at the Alumni Association of Princeton University in a number of diverse roles. His focus is using digital technologies and approaches to engagement to build audiences and mobilize them on behalf of a range of causes and organizations.In addition to speaking frequently on this topic to domestic and international audiences, he has served CASE Commission on Alumni Relations, co-chaired the CASE Joint Commission Task Force on Social Media, and received a CASE Crystal Apple Award for Teaching Excellence in 2018. Gossen holds a bachelor's degree from Princeton and a doctorate in social anthropology from Harvard University.Key TakeawaysAI Adoption in Advancement Is Still Emerging – While AI’s potential is clear, many institutions are still figuring out how to implement it effectively.Generative AI and Predictive Analytics Are Game-Changers – AI can automate content creation, analyze engagement data, and refine outreach strategies at scale.Personalization at Scale Is the Goal – AI-driven tools can help institutions better segment and engage their audiences while maintaining a human touch.AI Frees Up Time for Relationship-Building – Automating administrative tasks allows advancement professionals to spend more time connecting with donors.Culture and Training Matter – AI adoption requires a mindset shift, continuous learning, and collaboration across advancement and IT teams.The Evolution of AI in Higher Ed AdvancementCornell University has been at the forefront of AI exploration in advancement since 2018. Andrew Gossen explains that while AI has been on the radar for years, the release of generative AI tools like ChatGPT has significantly accelerated conversations. Unlike previous technological shifts, such as the rise of social media, institutions are proactively engaging with AI rather than resisting it. However, many teams are still struggling to determine how AI will fundamentally change their workflows and engagement strategies.Harnessing AI for More Effective Marketing and EngagementOne of the most immediate and tangible uses of AI in advancement is in marketing and communications. AI-driven marketing automation allows institutions to test different content strategies, analyze audience responses, and refine outreach in real-time. At Cornell, the integration of AI with advanced marketing platforms has created opportunities to A/B test content at scale, reducing the manual effort required by staff. This enables institutions to reach donors and alumni with more relevant, personalized messaging—without overburdening their teams.AI’s Role in Fundraising: More Insight, Less Administrative WorkFor gift officers, one of AI’s biggest advantages is its ability to consolidate and analyze donor data. AI can aggregate trip reports, past gift agreements, and engagement history to generate comprehensive donor profiles in seconds—something that would otherwise take hours of manual research. This allows advancement professionals to spend less time on administrative tasks and more time cultivating relationships with prospects. When used effectively, AI can enhance, rather than replace, the human interactions that drive successful fundraising.Overcoming Barriers to AI Adoption in AdvancementDespite AI’s potential, institutions face challenges in implementation, including:Data Security Concerns – Ensuring donor data remains protected when using AI tools is a top priority.Institutional Risk Tolerance – Some universities are hesitant to fully embrace AI due to regulatory and reputational risks.The Need for Demonstrable ROI – Widespread AI adoption will likely accelerate when institutions can clearly quantify its impact on engagement and fundraising.Cornell has addressed some of these concerns by developing an AI Innovation Sandbox, a secure environment where teams can experiment with AI tools wh

This episode marks a big transition—Seth is stepping away, and Mallory is steering Higher Ed Pulse into a new direction. Seth and Mallory reflect on the show’s journey so far, what they’ve learned, and what’s next as the podcast evolves into a weekly AI-focused look at higher ed.It’s still all about checking the pulse—just with a sharper focus on AI’s impact. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Welcome to "Advancement Amplified: AI for IA," a 5-part Pulse Check hosted by Dan Giroux, a higher education marketing and communications leader focused on elevating the strategic impact of Advancement. Advancement is at a pivotal moment. As institutions navigate shifting donor expectations, alumni engagement challenges, financial pressures, and the demand for greater efficiency, AI is emerging as a transformative force. In today's Part 2, Dan chats with Kim Infanti, Executive Director of Alumni Engagement and Annual Giving at Syracuse University, to explore how AI is reshaping advancement marketing and communications. From leveraging AI for donor segmentation to streamlining internal workflows and even enhancing alumni engagement through platforms like Protopia, Kim shares real-world examples of how her team is embracing AI. Whether you're just beginning to explore AI or looking for new ways to integrate it into your advancement strategy, this episode is packed with actionable insights.‍Key TakeawaysAI is revolutionizing advancement work – AI tools like Claude, ChatGPT, and Microsoft Copilot are helping Syracuse’s advancement team automate tasks, generate creative content, and analyze alumni engagement data more effectively.Protopia is redefining alumni networking – Syracuse is implementing Protopia, an AI-driven platform that connects students and alumni for career advice, while also enhancing alumni data accuracy.AI can streamline content creation – From social media posts to segmented fundraising emails, AI is making it easier to craft compelling, personalized messaging.Data privacy and security are key – Syracuse is piloting Copilot for sensitive university data, ensuring compliance with institutional guidelines while using AI to optimize operations.AI adoption requires experimentation – Syracuse’s advancement team is still refining AI best practices, but those who actively experiment with AI tools are seeing significant productivity gains.AI can enhance personal efficiency, too – Beyond work, Kim shares how she uses AI for personal tasks like meal planning and trip itineraries, showcasing AI’s versatility in everyday life.‍How AI Became a Game-Changer for Syracuse University’s Advancement TeamWhen Did AI Enter the Picture for Advancement?While AI has been on the radar for years, Syracuse University’s advancement team fully embraced it after an AI at Work session on October 1, 2024. Led by Syracuse’s ITS team and Chief Digital Officer Jeff Rubin, the session encouraged staff to explore AI tools as part of their daily workflows. Since then, AI has become a go-to resource for Kim and her team, helping them generate content, analyze data, and enhance engagement strategies.One major takeaway from that session? The advice to “go to AI before you Google.” This mindset shift has led Kim to replace many of her traditional search habits with AI-powered insights, significantly boosting efficiency.How Is AI Being Used Across Syracuse’s Advancement Team?AI adoption varies across the Advancement and External Affairs division, with some team members diving in more actively than others. Kim and her colleague Kara have been at the forefront, even presenting at a November conference on AI applications in advancement. Their real-world use cases are convincing more colleagues to integrate AI into their workflows, especially after seeing how it simplifies tasks like email drafting, event promotion, and donor segmentation.To encourage broader adoption, Syracuse is hosting additional AI at Work sessions and sharing AI-generated work examples within the team. The goal? To normalize AI as a powerful tool for efficiency rather than a replacement for human expertise.What Are the Key AI Tools Syracuse Uses?Kim and her team primarily use three AI tools, each with distinct advantages:Microsoft Copilot – Used for Syracuse-specific and sensitive data, Copilot helps with tasks like searching emails, analyzing donor data, and summarizing large datasets.Claude (Kim’s personal favorite) – Ideal for natural-sounding content creation, brainstorming, and workflow automation. Kim describes Claude as the AI tool that “knows her best” and helps refine messaging for Syracuse’s engagement initiatives.ChatGPT – Used for creative content generation, including image creation (with some humorous missteps, like adding fictional lakes to Syracuse’s campus).How Is AI Being Applied to Alumni Engagement?A major AI-driven initiative at Syracuse is the implementation of Protopia, an AI-powered platform designed to facilitate alumni and student networking. Instead of requiring users to sign up for a mentorship program, Protopia enables alumni to ask or answer questions in a frictionless, email-based format.Here’s how it works:A student or alum submits a question (e.g., “What’s the marketing job market like in Boise, Idaho?”).AI scans Syracuse’s database to find relevant alumni who might be able to help.Those alumni receive an email and can choose to respon

Mallory and Seth dive into a growing crisis in higher education—burnout. Drawing from a recent Chronicle of Higher Education report, they explore the alarming data on faculty and staff exhaustion, workload increases, and political pressures. But rather than just acknowledging the issue, they focus on solutions—specifically, how AI can help alleviate burnout by automating repetitive tasks, improving efficiency, and allowing educators to focus on what they do best. Whether you’re an AI skeptic or an early adopter, this episode unpacks the practical ways AI can transform higher ed workplaces for the better.Related Links: February 14 Dear Colleague LetterEd. Dept.’s Broad DEI Warning Puts College Leaders in ‘Enormously Complicated SituationKey TakeawaysHigher Ed is Overworked and Understaffed: 65% of faculty and staff report a heavier workload than five years ago, often due to layoffs and unfilled positions.Burnout is a Crisis: Faculty satisfaction is declining, with many citing increased student expectations and administrative burdens as key stressors.AI Can Be a Game-Changer: Automation tools can streamline administrative tasks, enhance student communication, and free up time for higher-impact work.Adoption Must Start from the Bottom-Up: Many higher ed leaders aren’t AI users themselves, so frontline staff and teams must take the initiative in finding and implementing AI solutions.AI Implementation is Incremental: Small changes—like using AI-powered voice-to-text tools or automated content summarization—can significantly reduce workload over time.How AI Can Help Solve Higher Ed’s Burnout CrisisThe Data Behind the ProblemHigher ed professionals have been feeling the strain for years, but new data puts the crisis into perspective. The Chronicle of Higher Education report found that 65% of faculty and staff say their workloads have increased compared to five years ago. More than 40% report working significantly more than before, often due to staff reductions that have left remaining employees picking up the slack. Faculty also report feeling increased pressure to meet evolving student needs, while political influences add another layer of stress—42% of respondents cited political interference as a major issue.Burnout isn’t just about hours worked; it’s about the mental toll of constantly feeling behind, under-resourced, and unable to focus on meaningful work. This has led to a talent retention crisis, with many experienced professionals leaving higher ed altogether. Given these challenges, institutions must urgently rethink how they support their workforce—and AI may be part of the solution.Can AI Reduce Workload and Improve Efficiency?One of the most promising solutions for burnout is the strategic use of AI to offload repetitive tasks. AI-powered tools can help faculty and staff automate administrative work, optimize communication, and even personalize student support. For example, faculty members drowning in committee work could use AI to summarize meeting notes, generate reports, or manage routine email responses.AI is already making an impact in organizations outside of higher ed. Seth shared how his agency implemented an AI enablement workshop to identify areas where automation could reduce workload. By focusing on repeatable tasks, employees were able to free up time for strategic work. In higher ed, similar approaches could help staff reclaim time for student engagement and curriculum development rather than administrative drudgery.Practical AI Tools for Higher Ed ProfessionalsFor AI adoption to succeed, it doesn’t need to start with sweeping institutional change. Small, tactical implementations can make a big difference. Here are some AI tools that can help higher ed professionals right now:Voice-to-Text Software (Whisper): Converts speech into accurate text, making email writing and documentation faster.AI Summarization Tools (Notebook LM): Organizes research and synthesizes complex information into digestible insights.Loom Video Messaging: Reduces unnecessary meetings by allowing teams to communicate asynchronously with video and text-based transcriptions.ChatGPT and Other AI Writing Assistants: Helps draft reports, emails, and content, saving valuable time.Institutions that proactively integrate AI into daily workflows will be better positioned to combat burnout, retain top talent, and ultimately create a more sustainable work environment. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Welcome to "Advancement Amplified: AI for IA," a 5-part Pulse Check hosted by Dan Giroux, a higher education marketing and communications leader focused on elevating the strategic impact of Advancement. Advancement is at a pivotal moment. As institutions navigate shifting donor expectations, alumni engagement challenges, financial pressures, and the demand for greater efficiency, AI is emerging as a transformative force.In today's Part 1, Dan Giroux sits down with Matthew Lambert, Senior Vice President for University Advancement at William & Mary, and Dan Frezza, Chief Advancement Officer at the College of Charleston. Together, they explore how artificial intelligence is reshaping the future of institutional advancement, from donor engagement to marketing and career services. With rapid technological shifts, both institutions are leveraging AI-powered tools, including autonomous virtual engagement officers (VEOs), to enhance outreach and optimize fundraising efforts.Related Links:Inside Higher Ed interview with Wren and Wren’s websiteAGB magazine article around AIKey TakeawaysAI is not a replacement, but an enhancement. AI tools in advancement free up professionals to focus on high-value tasks while automating routine processes like contact reports and donor outreach.Virtual Engagement Officers (VEOs) are changing the game. AI-driven fundraisers at William & Mary and the College of Charleston are already fostering one-on-one donor relationships, leading to increased engagement and donations.AI adoption requires a culture of innovation. Institutions that embrace risk-taking and long-term thinking are better positioned to leverage AI effectively.Personalization is key. AI tools can customize communication, ensuring alumni and donors receive relevant, engaging content that strengthens their connection to their alma mater.Transparency builds trust. Clearly identifying AI-powered agents in donor interactions helps maintain credibility and donor confidence.Advancement leaders should experiment and iterate. Small-scale testing of AI tools allows teams to refine their approach while minimizing risks.Episode SummaryHow is AI Being Used in Institutional Advancement?AI is playing an increasingly critical role in institutional advancement, helping teams engage donors, streamline operations, and personalize communications. Both William & Mary and the College of Charleston are leveraging AI-driven solutions like virtual engagement officers (VEOs) to handle donor outreach, allowing human fundraisers to focus on high-value relationships. AI is also being integrated into marketing, career services, and student engagement to drive deeper connections across the university ecosystem.What Are Virtual Engagement Officers (VEOs) and How Do They Work?VEOs are AI-powered autonomous fundraisers that manage donor portfolios, initiate personalized conversations, and guide alumni through the giving process. At William & Mary, the VEO named "Wren" is engaging alumni by sharing curated content, answering inquiries, and even suggesting philanthropic opportunities based on donor interests. Similarly, the College of Charleston’s VEO, “Alex,” is successfully fostering engagement by tailoring interactions, including crafting poetry for an alum who tested its capabilities.How Do Institutions Ensure AI Enhances, Rather Than Replaces, Human Connection?A key priority for both institutions is maintaining authenticity and transparency in AI-driven interactions. AI fundraisers introduce themselves as virtual engagement officers, rather than impersonating human staff members. Additionally, AI serves as a bridge to real fundraisers, helping schedule meetings or flagging high-potential donors for personal outreach. By handling lower-priority tasks, AI allows advancement professionals to deepen relationships with major donors and alumni in meaningful ways.What Challenges Exist in AI Adoption for Advancement?Implementing AI in institutional advancement comes with hurdles, including skepticism from staff, concerns over data security, and the need for institutional buy-in. Some advancement professionals worry about AI’s impact on job security, while others fear losing the human touch in donor relationships. However, leaders like Lambert and Frezza emphasize that AI is not replacing human fundraisers, but rather empowering them to be more efficient and effective.What’s Next for AI in Advancement?Both William & Mary and the College of Charleston plan to expand their use of AI beyond fundraising. Future applications may include using AI for student engagement, career advising, and even enrollment marketing. As AI technology continues to evolve, its role in advancement will likely grow, offering new ways to personalize outreach, improve donor experiences, and drive institutional success.AI is no longer a futuristic concept—it’s happening now, and institutions that embrace it strategically will have a competitive edge in advancement and fundraising.Guest Names:

Higher ed is exhausted—literally. A new report from The Chronicle of Higher Education confirms what many faculty and staff already feel: heavier workloads, fewer resources, and increasing pressure are pushing employees to the brink. But is there a way out? In this episode, Mallory and Seth explore how AI can be a powerful tool in reducing burnout, streamlining workloads, and helping institutions retain their best talent. Plus, they share real-world AI solutions, from automating admin tasks to freeing up time for strategic, high-impact work.Chronicle Articles:Higher Ed Is ExhaustedWhat It’s Like to Work in Higher EdKey Takeaways: Burnout is at crisis levels. The Chronicle report shows that 65% of faculty and staff are working more than they were five years ago, often due to layoffs and staffing shortages.It’s not just about workload—it’s about control. Many higher ed professionals feel overworked, undervalued, and left out of key decision-making processes, leading to higher turnover.AI isn’t a magic fix, but it helps. Implementing AI tools can automate repetitive tasks, improve efficiency, and allow employees to focus on more meaningful work.Small AI wins add up. Simple tools like voice-to-text software, AI-powered research assistants, and automated meeting recaps can significantly reduce stress and save time.Leadership must embrace AI for change to happen. Many higher ed leaders aren’t using AI themselves, which makes it harder for institutions to adopt these tools at scale.The future of higher ed depends on retaining great talent. If burnout continues unchecked, institutions risk losing experienced professionals, which could impact student outcomes and institutional success.Calls to ActionRegister for the AI Engage Summit to learn practical ways AI can transform your institution. Enrollify.org/engageExperiment with AI tools. Try NotebookLM, ChatGPT, Whisper, or Loom to streamline your daily tasks.Advocate for AI at your institution. Share AI success stories with leadership and push for tools that can lighten workloads.Read the full Chronicle report on burnout in higher ed (linked in the show notes).Subscribe to Enrollify for more episodes on the future of higher ed marketing and enrollment. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Welcome to this new Pulse Check series on the power of storytelling. This is Part 5: AI-Powered Storytelling.In this episode of Strategic Storytelling, host Maria Kuntz speaks with Tina Miller. They discuss the transformative role of AI in storytelling and communication within higher education, particularly at Arizona State University. Tina shares her journey of integrating AI tools into her team's processes, enhancing creativity and productivity, and developing proprietary AI models to support storytelling efforts. The discussion also covers the creation of a custom AI bot that mimics the voice of ASU's CIO, showcasing innovative approaches to leadership communication and the importance of using internal data for AI training. In this conversation, Tina Miller discusses the development of AI initiatives at Arizona State University (ASU), including the creation of an AI website and the AI Innovation Challenge aimed at engaging faculty and staff. She emphasizes the importance of human-centered storytelling in technology, the creation of a brand bot for compliance, and the accessibility of AI tools. The discussion also covers the varying levels of AI adoption in higher education and the future of AI storytelling, highlighting the need for multimodal approaches and immersive learning experiences.Takeaways:Tina Miller began her journey with AI at ASU coinciding with the launch of ChatGPT.AI workshops at conferences indicate a growing interest in AI tools.Leaders must immerse themselves in AI to guide their teams effectively.Creativity has been bolstered through the use of AI tools in storytelling.The SpinCycle bot was created to enhance storytelling capabilities at ASU.Using proprietary data reduces the risk of AI hallucinations.Custom AI bots can represent leadership voices for effective communication.AI initiatives at ASU are driven by passionate leadership and a structured committee.The importance of internal data for training AI models is emphasized.Creating AI tools can streamline communication and enhance productivity. We created the AI website from scratch.We needed one place for AI information.We have over 500 projects and proposals submitted.People relate to people, not machines.We always put the human in the middle of the story.We created a brand bot for compliance.There are many free open source models available.It's about learning how to use AI appropriately.The future of storytelling is multimodal.This is the worst AI we will ever see.Guest Name: Tina Miller, Executive Director of Creative x Communications, Arizona State University’s Enterprise Technology divisionGuest Social: https://www.linkedin.com/in/tinamiller3/Guest Bio: Tina Miller is the Executive Director of Creative x Communications at Arizona State University’s Enterprise Technology division. With nearly three decades of experience spanning Fortune 500 companies, government, and higher education, Tina is a trailblazer in harnessing artificial intelligence (AI) to revolutionize team dynamics, communication strategies, and organizational outcomes. She leads a visionary team that uses AI to craft compelling narratives, streamline operations, and position ASU as a global leader in technological innovation. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Welcome to this new Pulse Check series on the power of storytelling. This is Part 4: Leveraging Stakeholder Engagement for Strategic Storytelling.In this episode of Strategic Storytelling, host Maria Kuntz speaks with Anna McBrayer, Chief Marketing Officer at Fort Lewis College, about the importance of strategic storytelling in higher education. They discuss the process of stakeholder engagement, balancing creativity with institutional goals, and the significance of student-driven narratives. Anna shares insights on leveraging various mediums for storytelling, educating stakeholders on audience-specific approaches, and the challenges of authentic representation. The conversation concludes with advice for institutions looking to enhance their brand storytelling strategies.Key TakeawaysMarketing teams often feel reactive rather than proactive.Stakeholder engagement is crucial for effective storytelling.Creativity must align with strategic institutional goals.Student-driven storytelling provides authentic perspectives.Using multiple mediums enhances storytelling impact.Educating stakeholders on audience differences is essential.Post-workshop insights can lead to significant changes.Authentic representation is a challenge in storytelling.Leverage the voices of those you aim to reach.Engagement and fulfillment in work come from collaboration.Guest Name: Anna McBrayer, Chief Marketing Officer, Fort Lewis CollegeGuest Social: https://www.linkedin.com/in/anna-mcbrayer/Guest Bio: Anna McBrayer is the CMO for Fort Lewis College, in Durango Colorado, Colorado's only Public Liberal Arts institution. She has worked in higher education for over 12 years and is innovating creative leadership through strategic storytelling. As a leader, she is developing unique ways to bring her team of Marketing and Communications professionals alongside campus leadership and stakeholders as strategic partners in brand marketing and reputation building through multifaceted, creative narratives. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.