Grow My Salon Business Podcast

I often say that opening a business gives you a great education. Not just into the skills needed in management, finance, and marketing. But also the understanding and insights that come with the responsibility of employing people, training them and coaching them to become the best version possible of themselves. On today's episode, I’m talking with returning guest salon owner and now author Martha Lynn Kale of the Mirror Mirror salon in Austin, Texas, who has written a book about getting the most out of the early years of your career.In today’s podcast, we discuss:- Martha Lynn’s book “The Ambitious Stylist” Making the Most of Cosmetology School.- Why hand in hand with freedom, flexibility and autonomy comes personal responsibility, accountability and owning the outcome.- Advice on building a clientele and developing your own personal brand.And lots more!IN THIS EPISODE:(01:17) Introducing Martha Lynn Kale(02:30) Martha Lynn's journey and book inspiration(02:56) Martha Lynn’s Beauty School experience(08:40) Key messages from 'The Ambitious Stylist'(15:00) Talking about building a clientele and personal branding(15:53) Discussing Interview tips and professionalism(30:35) The role of mentorship and apprenticeships within the industry(34:36) Best advice for Beauty School students(38:24) Discussing the future of Beauty Schools(42:56) Where to connect and find the book Want MORE to help you GROW?📚 Check out our Bestselling GROW Bookshttps://growmysalonbusiness.com/books/🆘Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast.👉 Here's what you do:- On your phone, Click here- Scroll down to 'Ratings & Reviews'- Tap on the empty purple stars and rate 5 stars- Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏Until next time!AntonyRESOURCES MENTIONED IN THIS EPISODE:Episode 21: https://growmysalonbusiness.com/podcast/021/Episode 232: https://growmysalonbusiness.com/podcast/232/Instagram: The Ambitious Stylist: https://www.instagram.com/theambitiousstylist/ FOLLOW US!Instagram: https://www.instagram.com/growmysalonbusiness/Facebook: https://www.facebook.com/growmysalonbusinessWebsite: https://growmysalonbusiness.com/FOLLOW MARTHA LYNN KALE!Instagram: https://www.instagram.com/marthalynnkale/Website: https://mirrormirroraustin.com/

Getting to the top of this industry isn’t easy. Staying there is even harder. Dublin-based, multi-award-winning hairdresser and salon owner Dylan Bradshaw has just been awarded Salon of the Year for the UK and Ireland. Dylan and his wife and business partner Charlotte have recently completed a total refit of what was already a great salon. They’ve taken it to the next level and are pushing the boundaries by redefining what they see as the salon of the future. If you're a salon owner looking for inspiration and practical advice on growing and innovating your business, this episode is a must-listen. In today’s podcast, we will discuss:The importance of building a brand identity Why brands need to continually evolve if they are to remain relevantWhat it means to diversify the traditional salon offering…And lots more! IN THIS EPISODE: 00:41 Meet Dylan Bradshaw: Award-winning Dublin based hairdresser02:06 The evolution of salon awards and the impact of AI on Hairdressing awards06:23 The journey of Dylan's salon transformation 28:16 Dylan's creative vision and business partnership28:50 Discussing the design philosophy, sustainability and repurposing salon materials.34:56 Bringing homewares into the mix and having an online presence40:54 Financial management and planning for a refit46:14 Team culture and discussing different business models54:14 Lessons learned and final thoughts Want MORE to help you GROW? 📚 Check out our Bestselling GROW Bookshttps://growmysalonbusiness.com/books/ 🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/ 🙏 Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast.👉 Here's what you do:- On your phone, Click here- Scroll down to 'Ratings & Reviews'- Tap on the empty purple stars and rate 5 stars- Click on ‘Write a Review’ I love to hear what’s been helpful and what you love about the podcast! Thank you for your support! 🙏Until next time!Antony RESOURCES MENTIONED IN THIS EPISODE: Professor Anita Elberse’s Harvard case study, on which she and Sir Alex expanded in a packed classroom at London Business School, featured in a BBC1 documentary, titled Sir Alex Ferguson: Secrets of Success. Harvard’s Ferguson Formula has eight lessons for leaders, including foundation-building, standard-setting, team renewal, readiness to win, control retention, media management, observation and continuous adaptation. Sir Alex Ferguson Secrets of Success Documentary - https://www.youtube.com/watch?v=SbtZjIEs5r0 Ferguson’s Formula - Harvard Business Review https://hbr.org/2013/10/fergusons-formula FOLLOW US!Instagram: https://www.instagram.com/growmysalonbusiness/Facebook: https://www.facebook.com/growmysalonbusinessWebsite: https://growmysalonbusiness.com/ FOLLOW DYLAN BRADSHAW!Salon Instagram: https://www.instagram.com/dylanbradshawdublin/Dylan Instagram: https://www.instagram.com/dylanbradshawdb/Website: https://www.dylanbradshaw.com/

Every four years, the Olympics and the Paralympics come along. And even if you’re not someone who is usually that fussed by athletics, swimming, gymnastics, etc., you just can’t help but be exposed to it, whether it’s on Social media, the news or on TV, it’s everywhere! And if you’re like most people, you can’t help but be impressed with what those incredible athletes are capable of. But what we see is the ‘end results’ after years of commitment and dedication.So what's that got to do with hairdressing? On the surface, it has nothing to do with hairdressing. But I can’t help thinking about the parallels that there are about ‘being the best’ at whatever it is that you do.In today’s episode, I talk about how being good at anything in life requires you to make finer distinctions about whatever it is that you want to master. It requires training, it requires huge levels of commitment and determination, and it requires sacrifice in other areas of your life in order to achieve the goal whatever it is. In this Episode:00:00 Introduction and explanation for last week's missing episode01:35 A moment of reflection02:46 The path to success: lessons from the Olympics04:54 Parallels between sport and hairdressing08:45 The importance of making distinctions12:08 Introducing the Super Stylist CourseThanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Until next time!AntonyLinks and Resources mentioned:Watch: “We’re the Super Humans” Rio Paralympics 2016 trailer. Grow My Salon Business Super Stylist Online Course | Website | Facebook | Instagram🙏 Our thoughts and prayers go out to Mikey Denton and his family.To reach out on Instagram @MikeyDenton and @Kendelle_pA GoFundMe campaign to help with funeral expenses and bereavement counselling has been set up to help support the family. You can Donate Here

When you’ve been in this industry a long time, you not only see trends and businesses come and go, but you also see people come and go. But, longevity as a hairdresser and remaining relevant throughout your career is not only a skill in itself, but if you can remain passionate and keep evolving with the times, the result is that you build up a range of skills that leave you with a fantastic legacy to pass on to the generations that follow. My guest today is one such person; Ruth Roche has had many roles in the industry, and over a 40 year career, she has done all of them well and continues to inspire hairdressers at every stage of their career. In today’s episode, we discuss:Using humour to break down barriers and create engagement as an educatorThe value in working across different areas in the industryDefining beauty and suitabilityAnd lots more! IN THIS EPISODE : 01:11 Introducing Ruth Roche: A diverse and passionate career in Hairdressing02:34 The role of humour in hairdressing06:21 Mastering communication skills as a hairdresser and presenter09:52 Discussing Ruth’s diverse career paths in hairdressing17:31 Defining beauty and suitability25:23 Reflecting on 40 years in hairdressing25:49 Opening a salon: The challenges and triumphs29:09 Transitioning to business ownership36:50 The Importance of versatility in hairdressing37:24 Global perspectives on the hair industry42:02 Embracing short haircuts and overcoming fears45:17 Where to connect with Ruth Roche Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | Instagram Ruth RocheInstagram | YouTube | FacebookThe Golden Goat Podcast

We all have a money story. An event or series of events in our young lives that shape how we see money, how we value money and how either we learn to master money, or it masters you. Inevitably your ‘money story’ will largely be influenced by your parents and your exposure to their habits and thoughts around money. But as a business owner the money story you have from your upbringing and the thoughts and habits you have developed may not serve you well in business. In business, you need to learn to master money, or it will master you. That doesn’t mean that you have to become an accountant or bookkeeper. But it does mean that you need to learn to manage the money that flows through your business so that you can build a profitable business and create the lifestyle that you want for yourself and your family. In today's episode we discuss: ● Why not everyone should be self-employed.● What your accountant’s job is.● Why financial management is your responsibility. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/258 Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Over the last 20 years, there has been a significant shift in the way the hairdressing industry works. Driven by changes in technology combined with social media and generational changes with today’s hairdressers wanting more flexibility, more freedom and more control over when where and how they work has meant that new business models have emerged. Particularly in the United States the salon suite or salon studio has radically changed how the industry operates, and there’s no going back. As a result the traditional commission based or ‘employee employer’ based business model has been dramatically impacted and is continuing to evolve in order to meet the demands of a changing workforce. My guest on today's podcast is returning guest Eric Taylor, founder of the incredibly successful Salon Republic, which, in my opinion, has the best Salon Suite or Salon Studio business model in the industry. In today’s podcast, we talk about How the salon suite model continues to evolve and adapt What you need to do to succeed as an independent business of one The challenges that all suites and small businesses face todayIn this Episode: 01:38 Introducing Eric Taylor and Salon Republic03:41 The Impact of COVID-19 on Salon Republic04:00 The growth and expansion of Salon Republic06:11 Reflecting on the salon suite industry today19:27 Discussing the challenges and opportunities in the salon suite industry24:29 Building a strong client base26:03 The challenges faced by Independent Beauty Professionals27:24 Common mistakes of new suite owners30:04 Inflation and pricing strategies43:00 Discussing the success rates in the Salon Industry44:44 Conclusion and where you can connect with Eric Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!Until next time!Antony Links and Resources: Grow My Salon Business Website | Facebook | InstagramEric TaylorInstagramSalon RepublicWebsite | Instagram

These days, we talk a lot about mental health and self-care and rightly so. The most simple aim in life is to be happy. And if we can leave everyone we come into contact with a little happier for the experience, then surely that's a day well spent. My guest on today's podcast is Oscar Bond, not only is he one of the happiest people I know, but he's also a great hairdresser, a very accomplished educator, a great entertainer, and he has a stutter, and the most refreshing thing is he couldn't care less about it. Like most of us, Oscar admits to having all the daily challenges that we all face, and amongst the good times he has had some tough times in business. But through it all, he's always smiling and makes those around him lighten up and laugh. In today's podcast, we will discuss: ● Happiness● Stuttering …and…● Overcoming the challenges that life throws at you And lots more! In this Episode: 00:51 Meet Oscar Bond: The king of happiness01:25 The secret to happiness07:11 Dealing with stuttering18:17 Oscar's journey: From Sassoon's UK to the USA20:56 Facing Adversity: The school fire and bankruptcy24:18 Appreciating life and work25:06 Facing bankruptcy and recovery26:18 The importance of having supportive people in your life.30:09 Challenges in the Salon Industry today32:23 The shift towards independent salons36:01 Leadership and excellence in salons37:51 The evolution of haircutting trends43:50 Connect with Oscar on social media45:29 Final thoughts and farewell Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | Instagram Oscar BondInstagram Podcasts mentioned on this episodeEpisode 136 with David WagnerEpisode 141 with Van CouncilEpisode 244 with Eric Fisher

Should you mix salon ownership with coaching, teaching, podcasting, session work, course creating, etc?These are all things that I have done or are currently doing… And they all provide reward, both in terms of personal fulfillment and the potential for financial gain.And they are right for some people, and definitely not right for others. In this week’s episode we look at the numerous opportunities that salon owners might consider pursuing and ask the question: are they a distraction or a benefit to building a salon business?In this Episode:01:57 Exploring the side hustle of coaching and education etc for a second stream of income03:51 Antony’s career journey and how that led to growmysalonbusiness.com05:14 Balancing salon ownership and side hustles06:35 The realities of being a traveling educator13:30 The challenges of coaching and education in the hair and beauty industry15:00 The glamour and hard work of salon ownership20:41 Final thoughts and resourcesThanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | InstagramMoney Course

Today's episode is Part 2 which follows on from last week’s episode with Tracey Woodward. In today’s episode we delve into Tracey's career journey, starting from her transition into the hairdressing industry, her impactful time at Aveda and Urban Retreat, and the various roles she undertook. Tracey opens up about overcoming personal challenges, imposter syndrome, and the transformative journey of taking control of her health. The discussion touches on the importance of community, spirituality and resilience. In today’s show amongst other things we discuss… ● The importance of authenticity and determination in personal and professional growth.● Taking control of your health● Giving backAnd lots moreFor full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/254 Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time! Antony

Our lives are a journey, and like every journey, where you start out and where you end up is what makes life so interesting. My guest on this episode is Tracey Woodward, who, like many people, didn't have the easiest start in life. However, unlike many people, she didn't let her past define her future. Tracey shares her life story, starting with being born prematurely to a teenage mother in the 1960s to her struggle with illiteracy and surviving in an environment marked by crime and neglect. Despite these challenges, Tracey's perseverance and determination saw her rise to senior positions in renowned beauty companies such as Aveda, Urban Retreat, and Donna Karan. Tracey's story is a story of resilience and the power of transformation. It's a story of grit, street smarts, personal reinvention and a living example of "Your past does not equal your future." So, on today's podcast, we discuss: ● The importance of looking like you belong.● Why you shouldn't be afraid of asking for help …and…● Not being afraid of getting it wrong. And lots more! In this Episode: 01:24 Introducing Tracey Woodward03:24 Tracy's early life and struggles 09:12 Stories of survival and street smarts16:19 Learning to read and write22:25 Choosing a different path in life27:37 Discovering support and an introduction to the beauty world37:52 Career milestones and mentorship41:37 Overcoming challenges and achieving success45:30 Reflecting on personal growth Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!Until next time! AntonyLinks and Resources: Grow My Salon Business Website | Facebook | Instagram Tracey Woodward Instagram |

My guest today is Hellen Ward who as well as being a wife, mother, author, lecturer, educator, and managing director, is also the co-founder along with her husband Richard of the Richard Ward hair and Metro Spa located in the heart of London’s Chelsea. Hellen is highly regarded in the industry for not just having built a great business that is undoubtedly one of the country's leading salons but also for her passion, commitment and common sense insights when it comes to the UK hairdressing industry… So, in today’s podcast we will discuss:● The meaning of Luxury in the salon industry● Having Royalty as part of your clientele …and● The challenges and opportunities that the industry is facingAnd lots more! In this Episode:01:13 Introducing Helen Ward: A multifaceted hair industry leader01:44 Defining luxury in the salon industry07:54 An overview of the Richard Ward Salon15:11 The unique services of Richard Ward Hair and Metro Spa17:53 The importance of customer experience24:38 Serving royalty: A peek into the royal clientele28:48 Challenges of scaling and outsourcing30:19 Advice for growing salon owners32:17 The importance of delegation35:45 Guest artists and diversifying services37:59 The rise of chair rental and its implications42:40 Team retention and leadership lessons48:38 Flexibility in the modern workplace53:50 Final thoughts and connecting with Helen Ward Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | Instagram Richard Ward Hair & MetrospaWebsite | Instagram Hellen WardInstagram

What does your salon and your country have in common? That’s not a trick question! This year, there are elections in many countries, and as always, politicians are making lots of promises about how they’re going to make our lives better by spending more money on the things that matter. But here’s the problem: Your government, my government, or any government doesn’t make any money of their own. So, in order for them to spend more money, they need to raise more money, and just like your salon, there’s only four ways that they can do that. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/251/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | Instagram

There are only a very small number of hairdressers who at any one time influence hairdressing all over the world. I have been fortunate to have had the opportunity to interview some of them on the podcast, and I always relish the chance to find out what it is that separates their ability from others. My guest on today’s Podcast is returning guest Eugene Souleiman, who is without doubt one of the very top session hairdressers in the world. Eugene is that rare breed of hairstylist who really is an artist. His work inspires other editorial stylists and salon hairdressers alike the world over, and along with 2 or 3 other people he is at the top of the pile. In today’s episode, we discuss:● The creative process● The importance of mentors● The Wig AcademyAnd lots more! In this Episode:[01:42] How Eugene defines beauty.[07:32] The challenge of creating the impossible![10:05] The important lessons from Eugene's training with Trevor Sorbie, that have underpinned his career.[11:02] What makes someone a creative?[12:03] Growing up with dyslexia and dyspraxia and how that has had a part in how Eugene thinks.[15:39] Discussing the importance of rules and boundaries when starting a career in hair.[22:04] The importance of humility and vulnerability in the creative process.[27:10] Describing the attitude & energy of young people today and how to create a sense of curiosity and creativity. [31:39] What it looks like to lead, a team of people.[33:04] The importance of mentors in your career.[35:17] Working with designers and being pushed creatively.[41:04] Discussing the purpose and goal of the Wig Academy.[50:16] Will we see a return of the wig as a fashion accessory?[52:09] The wrap-up and where you can get in touch with Eugene. Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | Instagram Eugene SouleimanClick here to check out Eugene's classes on The Wig AcademyInstagram The Wig AcademyInstagram | Website

The role and opportunities for hairdressing education has changed dramatically over the last few years through social media and the various online learning platforms. That has led to the rise of the independent educator. Today’s guest is DJ Muldoon, who has made a great name for himself both in the online world and face-to-face for being a fantastic educator. In this episode we discuss:● What does the life of the independent educator look like?● The impact of Social Media… and… ● What is the key to becoming a great educator?And lots more! In this Episode: [01:25] Introduction to DJ[04:06] Putting DJ to the test is he English or American?[06:38] DJ fills us in on his salon/school/workspace called ‘The factory.’[10:11] DJ talks about his life on the road as an educator[12:29] Discussing the backstory to Knowledge Destroys Fear DJs education company.[13:31] The key to being a great educator[15:24] Discussing Yojhi Yamamoto’s famous quote ‘The art of the minimum requires the maximum of discipline.”[17:08] The importance of simplicity and DJs favourite quote[21:16] How the lessons learnt at Paul Mitchell helped to teach the what, the why the how, and the when.[22:26] DJ talks to his experience with a generation of hairdressers who specialize.[26:41] The differences in education today when it comes to beauty colleges and apprenticeships.[30:27] How hard do you have to work to have 380,000 followers?[32:50] Where social media is heading in terms of salon education.[37:59] Staying relevant when you’re working on your own.[40:44] What do you see are the biggest challenges for the industry everywhere?[45:43] The wrap up and how you can connect with DJ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | Instagram DJ MuldoonWebsite | The Factory Instagram | DJ Muldoon Instagram

One of the ways we learn in life is by making mistakes. But the problem is that the mistakes you make in business have a financial impact. Sometimes, that impact is small, but other times, mistakes have a big impact on the profitability of your business. So, as much as possible, although making the occasional mistake is inevitable, you need to learn from them quickly so that you reduce the chance it will happen again. In today's episode, I'll discuss 9 'financial management' mistakes that many salon owners make every single day, and how they pay the price as a result. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/248/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/ Links and Resources: Grow My Salon Business Website | Facebook | InstagramMoney - The online course

When one door closes another door opens. Success and setback are two sides of the same coin but it takes a strong personality, self belief and determination to bounce back. A couple of years ago I was at 'Salon International’ in London and there was a young barber on stage who was not only doing great work but she also had an infectious personality, combined with an amazing level of energy and confidence that made her stand out from the crowd. So today, I'm really happy to have Hayden Cassidy as a guest on the show. In today’s podcast, we discuss:The attitude and belief that you need to have in life in order to overcome setbacks and succeed.The opportunities that a career in barbering can bring about, including being the first Dior Grooming Expert in the UKThe evolving business model of today’s barbershopAnd lots more!For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/247/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Every salon owner I’ve ever met wants to know how to better manage their business expenses so that they can be more profitable. And so they should. Ultimately what that all comes down to is looking for ways to increase the income and reduce the outgoings which results in improved profit margins. Both of those topics are covered in depth in our online ‘Money course’. But amongst the many potential solutions to help manage costs and increase profit is to use a ‘Colour Management System’ which will help reduce waste and improve consistency. My guest on today’s episode is Janine Simons, another entrepreneurial salon owner who is also the founder of Colour Bar Manager.In today’s podcast we will discuss:The day Janine woke up and decided the world needed a new colour management app.How the colour bar manager works.What it does differently to its competition.And lots more!For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/246/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

What’s your number?There is one number that we don’t talk about enough in this industry and that is probably because although it sounds simple to understand, it isn’t always easy to work it out. So what’s the number I’m talking about?It’s the number that represents the amount of revenue you need to generate each week to keep the doors open and keep the lights on.And that number is referred to as your breakeven point… Or breakeven number.In this episode I discuss why knowing the breakeven number is essential for every salon owner to ensure that you’re running a profitable business. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/245/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Building a successful business isn’t easy, and sometimes at the beginning of our journey, we look at established businesses and wonder how we could possibly ever achieve that. The important thing to realise is that nobody starts with a big successful business. Every new salon owner has doubts and experiences setbacks and challenges along the way. But through grit and determination and a never-ending thirst for knowledge, the skills and knowledge of the owner grow, and the business grows with it. Today I am talking with Eric Fisher from Wichita Kansas where he has 4 world class salons, a school, and a business education company. In today’s podcast, we discuss:● What it takes to build a successful salon business.● What makes building a big salon business both harder and easier today than it was 30 years ago?● Why where you are located shouldn’t be something that holds you backAnd lots more! In this Episode:[02:31] The three or four principles that Eric would give the 25-year-old version of himself to follow as he starts out in business.[05:40] Talking about the learning environment, the importance of culture, making mistakes and learning from them.[06:48] Eric discusses his business in Wichita Kansas and why he decided to open up a school.[11:46] The business model that Eric has in his salons and why.[20:47] With all of the new technology available to salons now, what would make building a business like Erics harder/easier today than what it was 30 years ago? [26:57] Why you don’t have to live in a big city to have international reach.[31:52] What a successful stylist looks like today in Eric’s business.[37:14] The compromises that Eric has had to make to attract and keep good people in today’s workforce.[43:23] Discussing the profit margins of salons today.[46:18] Where you can connect with Eric Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time!Antony Links and Resources: Grow My Salon Business Website | Facebook | InstagramEric FisherInstagram | Website | Eric Fisher Academy

I don’t believe that there has ever been a family in the world of hairdressing that has made the impact that the Mascolo family has. Whether it was the Toni & Guy salons and schools, the TIGI products, or the incredible shows, and stunning photography. Either way the Mascolo brothers, Toni, Guy, Bruno and Anthony were at the forefront of everything in hairdressing and created a hairdressing dynasty that will live on for many years to come.My guest on today’s episode is Anthony Mascolo who’s creativity and leadership was the force behind the creative direction of the brand. In today’s podcast we discuss:The use of AI in hairdressingThe changing salon businessLeadership and team buildingAnd lots more!For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/243/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Recently I was asked by a young hairdresser whether or not I thought he should go into partnership with a friend and open a salon together. Partnerships are one of the many subjects we cover in the online management course that is currently open for enrolment, but I think it’s a great question and will make a good podcast topic as well. Unfortunately, partnerships in small businesses don’t have a high success rate. In today's episode, I will cover some of the key elements that need to be put in place to give a partnership the best possible chance of success. In this Episode:[00:01:13] Introducing the topic of partnerships in the salon business and the importance of setting them up correctly.[00:01:56] Addressing the Reality of Partnership Endings[00:04:20] The importance of partners discussing potential challenges preemptively.[00:05:57] A list of the twelve potential challenges partnerships may face.[00:12:43] Advice for fostering successful partnerships, including open communication and mutual respect. Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | Instagram

The entrepreneurial journey is an ever-evolving process and every stage brings with it unique challenges and opportunities. The creative aspects of the salon industry are often what attract people to it, but if you’re going to make a success of yourself in a creative industry, it’s every bit as important to focus on the financial side too. Today’s guest is Sean Hanna, a London-based hairdresser and multi-salon owner, property owner, business consultant, and entrepreneur in the real sense of the word! In this episode, we discuss: ● The phases that a business owner evolves through during a successful career● The importance of managing the numbers● Why you need an exit strategy… And lots more! In this Episode: [02:35] Sean provides an overview of the six phases of business ownership. [06:31] The question that Sean is most commonly asked by salon owners. [06:52] Why Sean wrote his ebook, The Entrepreneur’s Guide to the Galaxy, and where you can access it for free. [09:03] Finding the balance between the creative and financial elements of a salon business. [12:31] Sean’s educational background and his approach to managing money. [18:45] The motivation behind the founding of Sean and Skyler’s colour-only salon and the lessons they learned from it. [25:02] Why you need an exit strategy and when you should start developing one. [34:10] The evolution of Sean’s business and advice for growing your own. [37:11] The model that Sean uses to help salon owners exit their businesses. [40:36] Factors Sean takes into consideration when deciding whether to close a salon. [44:43] Where you can connect with Sean. [45:23] Final inspirational words from Sean. Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!Special thanks to Sean for sharing his insights with me for this week’s episode. Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | Instagram | TikTok | YouTube |Episode 14 with Skyler Hanna Sean Hanna Website

As a salon owner you will have many responsibilities, but they can all be summarised by saying that; “You are the person that is ultimately responsible for the success of your business".And that takes more than just being good at doing hair, having a great location, and a column of your own clients… Obviously, those things are important, and they will help you get ‘out of the gate’ so to speak, but in reality - they are just the beginning. In my experience, the 3 biggest challenges, that most salon owners face will be: 1. The business is dependent on them doing the majority of the work.2. There will be a degree of chaos, or a lack of organisation.3. ‘The culture’ that is developing within the business.For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/240/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/To Register for the Masterclass:Click here: 4 Essential Lessons in Salon Management MasterclassMonday 22nd April or Tuesday 23rd April

Success as a hairdresser comes in many forms. For some it's purely creative, for others it’s all about building a clientele, succeeding as an educator, or building a business.To have success in multiple areas isn't easy, which is why in many cases, when you see a successful business, it's often because there is a partnership between someone with a business focus and another partner with a creative focus. When you get the balance right, you can create something very special.My guest today is Richard Ashforth, hairdresser, educator, creative director and co-owner with Aldo Furfaro of 10 Saco Salons and Academies in several countries around the world.Richard's wealth of knowledge and experience make for a fascinating conversation about the state of the salon industry and the mission that he is on to educate his fellow hairdressers.In this episode, we will discuss:Why you need to incorporate the local culture within the framework of your brand.Noise; the guerrilla event that Richard hosts in various locationsHow training in the salon space has evolvedThe collaboration involved in creating Richard's stunning new collection For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/239/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Why is it that 80% of businesses that go to market never get an offer, meaning those business owners have to close the doors on all their hard work and walk away. If you’re a salon owner, the day will come when you are going to relinquish control of your business. This episode focuses on how you can increase your chances of being able to sell your business when that day comes rather than being forced to shut it down.My guest is Zach Dogar, a business broker and exit strategy specialist in the hair and beauty industry. In today’s podcast, we will discuss:Points for consideration when establishing the value of a salon businessThe biggest mistakes buyers and sellers makeHow to achieve the best sale price for your businessAnd lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/238/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

One of the biggest changes to take place in the hair and beauty industry during the course of my career has been the uptake of tech, especially in relation to the business side of running a salon. Today’s guest is Jo Burgess, a former hairdresser and the co-founder of Shortcuts Salon Management Software. Since the early ‘90s, Jo and her team have been at the forefront of developing tech-based solutions for the salon industry. In today’s episode, we will discuss: ● The impact that the last 3-4 years have had on salon software innovations● The future role that salon management software has in developing client relationships and improving the client experience● The uses for Artificial Intelligence (AI) in salons today… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/237/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Most businesses don’t last more than a few years, so if you reach your 10th birthday, congratulations because you’re already one of the lucky ones! However, as the years go by, it’s essential that you don’t become too stuck in your ways because continuous evolution is a foundational principle for any successful business. Inspired by an email from a listener, in today’s episode, I discuss what a business rebrand might entail, how to determine whether you need one, and how to approach team members who are resistant to change. Change isn’t a choice, it’s inevitable. So, for the sake of your business, make sure you’re changing with the times! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/236/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

As a salon owner, one of the biggest challenges affecting a salon's growth is that first-time clients are simply not returning, with numerous studies showing that after their first visit, 65% of clients are not going back to that same salon a second time. My guest on today’s episode is Kati Whitledge, who has developed a piece of “matchmaking” marketing software, Mya, that not only assists salon owners in attracting new clients but matches them with the stylist who is most likely to connect with them and, as a result, increase client retention. In today’s episode, we discuss: Salon marketingClient recruitment and retentionMya the matchmaking software And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/235/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

“He or she who makes no mistakes usually doesn’t make anything.” Business, just like life, is never going to go entirely to plan. So, be prepared to make mistakes! One of the biggest (if not the biggest) mistakes that salon owners make is underestimating what it takes to manage a business. If this sounds like you, don’t worry; we’re here to help. In this episode, I take you through an overview of the 7 core areas of salon management that underpin what it takes to build a stand-out salon business so you don’t have to make the same mistakes as so many others who have come before you. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/234/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

My guest on today’s episode is Mario Verrilli, owner of the Onaré Salon in Mississauga, Ontario, and author of a book titled, ‘The Fall of the Hair Salon and What to Do About It: A Step-by-Step Guide to the Future of the Beauty Salon Industry.’ The salon industry is under constant reinvention, and Mario has many years of first-hand experience with the changes that are taking place. This has led him to learn the invaluable skill of “getting comfortable with being uncomfortable.” In today’s podcast, we will discuss: Some of the challenges that the hair and beauty industry is facingThe importance of creating clarity for your team’s career pathThe value of ongoing personal development… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/233/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Owning a salon business will always come with a multitude of challenges, and when you’re in the midst of a struggle, it’s easy to focus on the negatives, which can very quickly lead you to overwhelm and burn out. However, if you can change your mindset and start to see the positive side of things, you’re far more likely to overcome whatever hurdles you face. My guest on today’s episode is Martha Lynn Kale, a salon owner who has grown her business from a 1000 square foot space with 5 chairs and 7 staff to a 4000 square foot space with 19 chairs and 42 staff (and counting!) despite a challenging economic climate. In today’s podcast, we will discuss: Knowing when it’s time to expandHow to create a team of productive hairstylists Hiring and creating a culture that no one wants to leaveDeveloping a personal brandTips for creating a level system And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/232/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

“Find your why because it will get you through anything.”The majority of our listeners are salon owners, and many of you are also parents, both of which come with a whole host of challenges and rewards. My guest today is salon owner and father CJ Morello, and for him and his wife, the work-life balance struggles have been exacerbated by the fact that their two young children are profoundly autistic. As you will hear today, the journey hasn’t been an easy one, but his inner strength, combined with the depth of his love and commitment to his family, has resulted in something truly remarkable. In today’s podcast, we will discuss:CJ’s personal and professional livesThe importance of knowing your “why”Dealing with the challenges life throws at you…And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/231/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

“There is always a lesson if you look for it!” Today’s episode was inspired by an email from a salon owner who is currently in the middle of dealing with the loss of 50% of his business after his ex-manager and a stylist left to open their own salon. In this episode, I drive home the fact that in the world of business, people are bound to come and go, and there will be no shortage of obstacles. However, with every challenge comes an opportunity to learn and grow. Tune in today to hear about the five steps that I recommend taking when your business hits a bump in the road. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/230/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

In this episode, my guest is Annie Humphreys, a true icon in the world of hairdressing and an important part of the success of the Vidal Sassoon salons and schools. Annie is quite simply the colourist who paved the way for those who followed into the world of modern hair colour. Join us as Annie takes a trip down memory lane and shares her experiences in the ever-evolving salon industry from the 1950s to the 21st century. Although this interview was recorded in 2015, the lessons that Annie shares are timeless. In this episode, we discuss: The Sassoon revolutionWhat it takes to succeed in the salon industryColour, colour, colour… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/229/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

2024 started off on a very sad note for the hairdressing world with the passing of Angus Mitchell. Angus was the son of the late Paul Mitchell, who was the co-founder of John Paul Mitchell Systems. As someone who had the privilege of having a close working relationship with the company, I was fortunate enough to ‘on occasion’ have spent a little time with Angus, and he was always full of life, love, and genuine kindness. This week's podcast is a re-release of episode 46, which I originally recorded in 2020. I’m re-releasing it as a tribute and thank you to Mr Angus Mitchell. He will long be missed and loved by many. In this episode, we discuss ● Why Hawaii is the spiritual home for John Paul Mitchell Systems.● The early days of the Paul Mitchell company● The importance of philanthropy and environmental issues. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/228/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

In today’s episode, we’re going to focus on one of the most misunderstood concepts among salon industry professionals: the ‘P’ word (i.e. PROFIT). Reliable data in the salon industry is often hard to come by. But, what is usually agreed on is that when it comes to profit margins, the average salon has a net profit margin of somewhere between 0-8%. The good news is that with a little bit of education and thoughtful strategising, that is something we can change! So, if you’re unsure what exactly gross, net, and operating profit are, why you need to make a profit, or how to make your business more profitable, you’ve come to the right place! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/227/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

What would your “best year ever” look like? As a salon owner, perhaps it would involve attracting more new clients, an increase in revenue, increasing the profit margin, or even opening another salon. Setting these kinds of resolutions is important, but it’s the easy part. Turning them into reality is where the real challenge lies. Tune into today’s episode to hear what it’s going to take to achieve your biggest goals, and let’s make 2024 the year of results! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/226/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

“Information given without emotion is very rarely remembered.” So much has changed in the two years since Gianni Scumaci was last on the podcast, including the incredible growth his digital education platform has experienced, his new academy space outside of Rome, and the development of an exciting new app that is sure to enhance the salon experience for owners, hairdressers, and clients everywhere! In today’s podcast, we will discuss: - Gianni’s “heart to hand” philosophy - How digital education is evolving - The soon-to-be-launched MeMo app… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/225/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

For our last episode of 2023, we’re joined by a guest who always brings a unique, highly informed perspective on the hair and beauty industry. There is nobody more fitting to share an overview of the business trends that have come to the forefront over the past year and what the future may hold. Gordon Miller is the CEO and President of Beauty Cast Network, a platform that connects young people with potential employers, and the host of two podcasts, Mastering Beauty and Social Beauty Makers. In today’s podcast, we will discuss: - The impact AI has had on the salon industry over the past year - An overview of the various social media apps - The problem of fake news… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/224/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

The end of the year is a time for reflection, gratitude, appreciation, and most of all, kindness. The single most important gift you can give yourself and others is the gift of kindness. As we begin to wrap up 2023, we want to wish you all a joyful festive season; one in which you have the opportunity to celebrate your wins, forgive yourself for your mistakes (we’ve all made them, don’t worry!), and make a positive difference in the lives of those around you, whether it’s the clients in your chair, the people on your team, or even a stranger on the street. We’ll be back next week with our final episode for the year but until then, have a safe and happy Christmas. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/223/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

The last few years have seen a change in how hairdressers and salon owners access and present education. Online learning platforms have become a well established option to complement live education and have the dual benefit of providing quality learning opportunities for people across the globe and expanding the skill sets of hairdressers themselves. Over the past few months, I’ve interviewed several industry educators who have embraced the online space and today I’m going to be speaking with another; Johnny Othona, the co-founder of Ena, Allilon, and Allilon Plus. In today’s podcast, we will discuss: - The philosophies that underpin everything Johnny does as an educator - The concept of suitability and whether you can “teach feeling” - How online education is evolving… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/222/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

The Sassoon brand will be celebrating its 70th birthday next year, and it is as relevant as ever before. Like many businesses, the last couple of years forced the Sassoon leadership team to reevaluate the way forward because if a business is to stay relevant, it mustn't be afraid to reinvent. The result is House of Sassoon, a concept that combines different salon models, hair education, ambassador programs, and more under one roof in arguably the coolest part of London. On this week’s episode, I speak with Sassoon CEO Debbie Webster about the launch of House of Sassoon and how it has breathed new life into the business. In today’s podcast, we discuss: The relaunch of the brand as House of SassoonHow the company has evolved over the past few yearsTrends taking place in the hair education space… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/221/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Talking, thinking, and weighing up the pros and cons are all important, but ultimately success comes from taking action, from implementing! Of course, preparation is important, but the longer you spend trying to perfect something before taking action on it, the less time you have to learn invaluable lessons that can only come about when your vision has been turned into reality. Or, in the words of Elon Musk, “Go quick, fail often, and learn fast.” Failure is an inevitable part of life, but as I discuss in this episode, if you reframe your failures into learning opportunities, there is no limit to the success you can achieve! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/220/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

“If you lead an inspired life, it’s a lot easier not to get burnt out.” The world we live in is overflowing with information, but what we really need more of is wisdom, and wisdom comes with experience. Geno Stampora has a lifetime of experience in the salon industry, and he joins us on the podcast this week to share some of the most valuable lessons that he has learned along the way. Among other things, Geno is a hairdresser, former salon owner, and motivational speaker, and in today’s podcast, we will discuss: How you can’t solve today’s challenges with yesterday’s problemsThe impact that technological advancements are having on salons Avoiding burnout by living out your purpose…And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/219/Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Alcohol and drug addiction are a fact of life for people from all walks of life. However, in the creative industries, it is perhaps a more prevalent struggle than in others. For some people, having a drink two or three times a week does absolutely no harm at all, but for others, it’s the beginning of spiralling out of control. My guest on today’s episode is salon owner Clive Allwright who, alongside Amie Morris, recently started the Straight Edge podcast, a weekly show dedicated to addiction and addictive behaviours. In today’s podcast, we will discuss: - Dealing with addiction - The path to sobriety - How to help those who are struggling with addiction… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/218/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

The role of a hairdresser isn’t just to do great hair; it’s also to serve our clients in a way that makes them feel seen, heard, and valued. And that’s not just because it’s a good thing to do; it’s also because it’s good for your business! Across industries, there has been a steady decline in customer service over the years. As a salon owner in the current climate, you have the opportunity to make your business really stand out by prioritising impeccable service! On today's podcast, I talk about the value of going the extra mile. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/217/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Daniel Di Iorio had been in business for 11 years when he decided to relocate his salon, Diior10. In two prior episodes (episode 179 and episode 194), Daniel and I discussed the process he was going through to transition from one salon location to another. Well, you’ll be happy to know that after many trials and tribulations, he has finally made it into his new space. And, as you’ll hear today, it was well worth pushing through all the challenges! In today’s podcast, the final in this series with Daniel, we discuss: ● Some of the unexpected surprises that came with the relocation ● What he loves about his new salon space ● What he wishes he had done differently And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/216/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

One of the things I enjoy most about hosting this podcast is connecting with salon owners who are still active behind the chair, dealing with the multitude of challenges and opportunities that come their way as they balance their roles as owners and stylists. My guest today is Ashley Renee, a hairstylist and the owner of The Salon Venice in Venice Beach, California. Ashley has a small team, she works behind the chair, has a young son and a partner, and is representative of most of the people who listen to this podcast, no matter where in the world you are! So, it’s great to have this opportunity to share our conversation with you today. In today’s podcast, we will discuss: - The challenges being faced by small business owners everywhere - Creating a salon culture - Dealing with changing expectations of team members - Finding work-life balance as an owner And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/215/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

You may have heard the expression, “Where the rubber meets the road.” I think that it’s used as a metaphor to say, “This is the moment of truth!” In today's short episode, I talk about the moment of truth in the salon as being the time of engagement between the stylist and the client because that's where everything comes together. That’s where the training, the salon marketing, the decor, the client experience, and the price point all come together to produce a measurable result. That result is both an immediate financial impact and the opportunity to have turned someone into a long-term loyal client who continuously adds value to the salon or into someone you never see again. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/214/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Being a business owner is a great education because it forces you to learn a range of new skills, from people management to financial management and marketing. All these elements will push you out of your comfort zone, and as a result, you will grow both professionally and personally. I’ve spent a lot of time talking about the former, but in today’s episode, we focus on the latter: the invaluable life skills and aspects of humanity that being a business owner exposes you to. My guest today is Alex Ioannou, a former Londoner who, for the last 30-plus years, has been a native of Chicago. He’s a hairdresser, former salon owner, coach, educator and one of the nicest and most genuine people you’ll ever meet. Listen in today to hear about some of the most impactful life lessons Alex’s journey as a hairdresser has taught him! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/213/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/