Grow My Salon Business Podcast

One of the ways we learn in life is by making mistakes. But the problem is that the mistakes you make in business have a financial impact. Sometimes, that impact is small, but other times, mistakes have a big impact on the profitability of your business. So, as much as possible, although making the occasional mistake is inevitable, you need to learn from them quickly so that you reduce the chance it will happen again. In today's episode, I'll discuss 9 'financial management' mistakes that many salon owners make every single day, and how they pay the price as a result. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/248/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/ Links and Resources: Grow My Salon Business Website | Facebook | InstagramMoney - The online course

When one door closes another door opens. Success and setback are two sides of the same coin but it takes a strong personality, self belief and determination to bounce back. A couple of years ago I was at 'Salon International’ in London and there was a young barber on stage who was not only doing great work but she also had an infectious personality, combined with an amazing level of energy and confidence that made her stand out from the crowd. So today, I'm really happy to have Hayden Cassidy as a guest on the show. In today’s podcast, we discuss:The attitude and belief that you need to have in life in order to overcome setbacks and succeed.The opportunities that a career in barbering can bring about, including being the first Dior Grooming Expert in the UKThe evolving business model of today’s barbershopAnd lots more!For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/247/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Every salon owner I’ve ever met wants to know how to better manage their business expenses so that they can be more profitable. And so they should. Ultimately what that all comes down to is looking for ways to increase the income and reduce the outgoings which results in improved profit margins. Both of those topics are covered in depth in our online ‘Money course’. But amongst the many potential solutions to help manage costs and increase profit is to use a ‘Colour Management System’ which will help reduce waste and improve consistency. My guest on today’s episode is Janine Simons, another entrepreneurial salon owner who is also the founder of Colour Bar Manager.In today’s podcast we will discuss:The day Janine woke up and decided the world needed a new colour management app.How the colour bar manager works.What it does differently to its competition.And lots more!For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/246/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

What’s your number?There is one number that we don’t talk about enough in this industry and that is probably because although it sounds simple to understand, it isn’t always easy to work it out. So what’s the number I’m talking about?It’s the number that represents the amount of revenue you need to generate each week to keep the doors open and keep the lights on.And that number is referred to as your breakeven point… Or breakeven number.In this episode I discuss why knowing the breakeven number is essential for every salon owner to ensure that you’re running a profitable business. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/245/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Building a successful business isn’t easy, and sometimes at the beginning of our journey, we look at established businesses and wonder how we could possibly ever achieve that. The important thing to realise is that nobody starts with a big successful business. Every new salon owner has doubts and experiences setbacks and challenges along the way. But through grit and determination and a never-ending thirst for knowledge, the skills and knowledge of the owner grow, and the business grows with it. Today I am talking with Eric Fisher from Wichita Kansas where he has 4 world class salons, a school, and a business education company. In today’s podcast, we discuss:● What it takes to build a successful salon business.● What makes building a big salon business both harder and easier today than it was 30 years ago?● Why where you are located shouldn’t be something that holds you backAnd lots more! In this Episode:[02:31] The three or four principles that Eric would give the 25-year-old version of himself to follow as he starts out in business.[05:40] Talking about the learning environment, the importance of culture, making mistakes and learning from them.[06:48] Eric discusses his business in Wichita Kansas and why he decided to open up a school.[11:46] The business model that Eric has in his salons and why.[20:47] With all of the new technology available to salons now, what would make building a business like Erics harder/easier today than what it was 30 years ago? [26:57] Why you don’t have to live in a big city to have international reach.[31:52] What a successful stylist looks like today in Eric’s business.[37:14] The compromises that Eric has had to make to attract and keep good people in today’s workforce.[43:23] Discussing the profit margins of salons today.[46:18] Where you can connect with Eric Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time!Antony Links and Resources: Grow My Salon Business Website | Facebook | InstagramEric FisherInstagram | Website | Eric Fisher Academy

I don’t believe that there has ever been a family in the world of hairdressing that has made the impact that the Mascolo family has. Whether it was the Toni & Guy salons and schools, the TIGI products, or the incredible shows, and stunning photography. Either way the Mascolo brothers, Toni, Guy, Bruno and Anthony were at the forefront of everything in hairdressing and created a hairdressing dynasty that will live on for many years to come.My guest on today’s episode is Anthony Mascolo who’s creativity and leadership was the force behind the creative direction of the brand. In today’s podcast we discuss:The use of AI in hairdressingThe changing salon businessLeadership and team buildingAnd lots more!For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/243/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Recently I was asked by a young hairdresser whether or not I thought he should go into partnership with a friend and open a salon together. Partnerships are one of the many subjects we cover in the online management course that is currently open for enrolment, but I think it’s a great question and will make a good podcast topic as well. Unfortunately, partnerships in small businesses don’t have a high success rate. In today's episode, I will cover some of the key elements that need to be put in place to give a partnership the best possible chance of success. In this Episode:[00:01:13] Introducing the topic of partnerships in the salon business and the importance of setting them up correctly.[00:01:56] Addressing the Reality of Partnership Endings[00:04:20] The importance of partners discussing potential challenges preemptively.[00:05:57] A list of the twelve potential challenges partnerships may face.[00:12:43] Advice for fostering successful partnerships, including open communication and mutual respect. Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | Instagram

The entrepreneurial journey is an ever-evolving process and every stage brings with it unique challenges and opportunities. The creative aspects of the salon industry are often what attract people to it, but if you’re going to make a success of yourself in a creative industry, it’s every bit as important to focus on the financial side too. Today’s guest is Sean Hanna, a London-based hairdresser and multi-salon owner, property owner, business consultant, and entrepreneur in the real sense of the word! In this episode, we discuss: ● The phases that a business owner evolves through during a successful career● The importance of managing the numbers● Why you need an exit strategy… And lots more! In this Episode: [02:35] Sean provides an overview of the six phases of business ownership. [06:31] The question that Sean is most commonly asked by salon owners. [06:52] Why Sean wrote his ebook, The Entrepreneur’s Guide to the Galaxy, and where you can access it for free. [09:03] Finding the balance between the creative and financial elements of a salon business. [12:31] Sean’s educational background and his approach to managing money. [18:45] The motivation behind the founding of Sean and Skyler’s colour-only salon and the lessons they learned from it. [25:02] Why you need an exit strategy and when you should start developing one. [34:10] The evolution of Sean’s business and advice for growing your own. [37:11] The model that Sean uses to help salon owners exit their businesses. [40:36] Factors Sean takes into consideration when deciding whether to close a salon. [44:43] Where you can connect with Sean. [45:23] Final inspirational words from Sean. Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!Special thanks to Sean for sharing his insights with me for this week’s episode. Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | Instagram | TikTok | YouTube |Episode 14 with Skyler Hanna Sean Hanna Website

As a salon owner you will have many responsibilities, but they can all be summarised by saying that; “You are the person that is ultimately responsible for the success of your business".And that takes more than just being good at doing hair, having a great location, and a column of your own clients… Obviously, those things are important, and they will help you get ‘out of the gate’ so to speak, but in reality - they are just the beginning. In my experience, the 3 biggest challenges, that most salon owners face will be: 1. The business is dependent on them doing the majority of the work.2. There will be a degree of chaos, or a lack of organisation.3. ‘The culture’ that is developing within the business.For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/240/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/To Register for the Masterclass:Click here: 4 Essential Lessons in Salon Management MasterclassMonday 22nd April or Tuesday 23rd April

Success as a hairdresser comes in many forms. For some it's purely creative, for others it’s all about building a clientele, succeeding as an educator, or building a business.To have success in multiple areas isn't easy, which is why in many cases, when you see a successful business, it's often because there is a partnership between someone with a business focus and another partner with a creative focus. When you get the balance right, you can create something very special.My guest today is Richard Ashforth, hairdresser, educator, creative director and co-owner with Aldo Furfaro of 10 Saco Salons and Academies in several countries around the world.Richard's wealth of knowledge and experience make for a fascinating conversation about the state of the salon industry and the mission that he is on to educate his fellow hairdressers.In this episode, we will discuss:Why you need to incorporate the local culture within the framework of your brand.Noise; the guerrilla event that Richard hosts in various locationsHow training in the salon space has evolvedThe collaboration involved in creating Richard's stunning new collection For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/239/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Why is it that 80% of businesses that go to market never get an offer, meaning those business owners have to close the doors on all their hard work and walk away. If you’re a salon owner, the day will come when you are going to relinquish control of your business. This episode focuses on how you can increase your chances of being able to sell your business when that day comes rather than being forced to shut it down.My guest is Zach Dogar, a business broker and exit strategy specialist in the hair and beauty industry. In today’s podcast, we will discuss:Points for consideration when establishing the value of a salon businessThe biggest mistakes buyers and sellers makeHow to achieve the best sale price for your businessAnd lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/238/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

One of the biggest changes to take place in the hair and beauty industry during the course of my career has been the uptake of tech, especially in relation to the business side of running a salon. Today’s guest is Jo Burgess, a former hairdresser and the co-founder of Shortcuts Salon Management Software. Since the early ‘90s, Jo and her team have been at the forefront of developing tech-based solutions for the salon industry. In today’s episode, we will discuss: ● The impact that the last 3-4 years have had on salon software innovations● The future role that salon management software has in developing client relationships and improving the client experience● The uses for Artificial Intelligence (AI) in salons today… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/237/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!And finally, don’t forget to subscribe to the show to get automatic updates.Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Most businesses don’t last more than a few years, so if you reach your 10th birthday, congratulations because you’re already one of the lucky ones! However, as the years go by, it’s essential that you don’t become too stuck in your ways because continuous evolution is a foundational principle for any successful business. Inspired by an email from a listener, in today’s episode, I discuss what a business rebrand might entail, how to determine whether you need one, and how to approach team members who are resistant to change. Change isn’t a choice, it’s inevitable. So, for the sake of your business, make sure you’re changing with the times! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/236/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

As a salon owner, one of the biggest challenges affecting a salon's growth is that first-time clients are simply not returning, with numerous studies showing that after their first visit, 65% of clients are not going back to that same salon a second time. My guest on today’s episode is Kati Whitledge, who has developed a piece of “matchmaking” marketing software, Mya, that not only assists salon owners in attracting new clients but matches them with the stylist who is most likely to connect with them and, as a result, increase client retention. In today’s episode, we discuss: Salon marketingClient recruitment and retentionMya the matchmaking software And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/235/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

“He or she who makes no mistakes usually doesn’t make anything.” Business, just like life, is never going to go entirely to plan. So, be prepared to make mistakes! One of the biggest (if not the biggest) mistakes that salon owners make is underestimating what it takes to manage a business. If this sounds like you, don’t worry; we’re here to help. In this episode, I take you through an overview of the 7 core areas of salon management that underpin what it takes to build a stand-out salon business so you don’t have to make the same mistakes as so many others who have come before you. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/234/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

My guest on today’s episode is Mario Verrilli, owner of the Onaré Salon in Mississauga, Ontario, and author of a book titled, ‘The Fall of the Hair Salon and What to Do About It: A Step-by-Step Guide to the Future of the Beauty Salon Industry.’ The salon industry is under constant reinvention, and Mario has many years of first-hand experience with the changes that are taking place. This has led him to learn the invaluable skill of “getting comfortable with being uncomfortable.” In today’s podcast, we will discuss: Some of the challenges that the hair and beauty industry is facingThe importance of creating clarity for your team’s career pathThe value of ongoing personal development… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/233/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Owning a salon business will always come with a multitude of challenges, and when you’re in the midst of a struggle, it’s easy to focus on the negatives, which can very quickly lead you to overwhelm and burn out. However, if you can change your mindset and start to see the positive side of things, you’re far more likely to overcome whatever hurdles you face. My guest on today’s episode is Martha Lynn Kale, a salon owner who has grown her business from a 1000 square foot space with 5 chairs and 7 staff to a 4000 square foot space with 19 chairs and 42 staff (and counting!) despite a challenging economic climate. In today’s podcast, we will discuss: Knowing when it’s time to expandHow to create a team of productive hairstylists Hiring and creating a culture that no one wants to leaveDeveloping a personal brandTips for creating a level system And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/232/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

“Find your why because it will get you through anything.”The majority of our listeners are salon owners, and many of you are also parents, both of which come with a whole host of challenges and rewards. My guest today is salon owner and father CJ Morello, and for him and his wife, the work-life balance struggles have been exacerbated by the fact that their two young children are profoundly autistic. As you will hear today, the journey hasn’t been an easy one, but his inner strength, combined with the depth of his love and commitment to his family, has resulted in something truly remarkable. In today’s podcast, we will discuss:CJ’s personal and professional livesThe importance of knowing your “why”Dealing with the challenges life throws at you…And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/231/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

“There is always a lesson if you look for it!” Today’s episode was inspired by an email from a salon owner who is currently in the middle of dealing with the loss of 50% of his business after his ex-manager and a stylist left to open their own salon. In this episode, I drive home the fact that in the world of business, people are bound to come and go, and there will be no shortage of obstacles. However, with every challenge comes an opportunity to learn and grow. Tune in today to hear about the five steps that I recommend taking when your business hits a bump in the road. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/230/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

In this episode, my guest is Annie Humphreys, a true icon in the world of hairdressing and an important part of the success of the Vidal Sassoon salons and schools. Annie is quite simply the colourist who paved the way for those who followed into the world of modern hair colour. Join us as Annie takes a trip down memory lane and shares her experiences in the ever-evolving salon industry from the 1950s to the 21st century. Although this interview was recorded in 2015, the lessons that Annie shares are timeless. In this episode, we discuss: The Sassoon revolutionWhat it takes to succeed in the salon industryColour, colour, colour… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/229/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

2024 started off on a very sad note for the hairdressing world with the passing of Angus Mitchell. Angus was the son of the late Paul Mitchell, who was the co-founder of John Paul Mitchell Systems. As someone who had the privilege of having a close working relationship with the company, I was fortunate enough to ‘on occasion’ have spent a little time with Angus, and he was always full of life, love, and genuine kindness. This week's podcast is a re-release of episode 46, which I originally recorded in 2020. I’m re-releasing it as a tribute and thank you to Mr Angus Mitchell. He will long be missed and loved by many. In this episode, we discuss ● Why Hawaii is the spiritual home for John Paul Mitchell Systems.● The early days of the Paul Mitchell company● The importance of philanthropy and environmental issues. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/228/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

In today’s episode, we’re going to focus on one of the most misunderstood concepts among salon industry professionals: the ‘P’ word (i.e. PROFIT). Reliable data in the salon industry is often hard to come by. But, what is usually agreed on is that when it comes to profit margins, the average salon has a net profit margin of somewhere between 0-8%. The good news is that with a little bit of education and thoughtful strategising, that is something we can change! So, if you’re unsure what exactly gross, net, and operating profit are, why you need to make a profit, or how to make your business more profitable, you’ve come to the right place! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/227/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

What would your “best year ever” look like? As a salon owner, perhaps it would involve attracting more new clients, an increase in revenue, increasing the profit margin, or even opening another salon. Setting these kinds of resolutions is important, but it’s the easy part. Turning them into reality is where the real challenge lies. Tune into today’s episode to hear what it’s going to take to achieve your biggest goals, and let’s make 2024 the year of results! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/226/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

“Information given without emotion is very rarely remembered.” So much has changed in the two years since Gianni Scumaci was last on the podcast, including the incredible growth his digital education platform has experienced, his new academy space outside of Rome, and the development of an exciting new app that is sure to enhance the salon experience for owners, hairdressers, and clients everywhere! In today’s podcast, we will discuss: - Gianni’s “heart to hand” philosophy - How digital education is evolving - The soon-to-be-launched MeMo app… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/225/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

For our last episode of 2023, we’re joined by a guest who always brings a unique, highly informed perspective on the hair and beauty industry. There is nobody more fitting to share an overview of the business trends that have come to the forefront over the past year and what the future may hold. Gordon Miller is the CEO and President of Beauty Cast Network, a platform that connects young people with potential employers, and the host of two podcasts, Mastering Beauty and Social Beauty Makers. In today’s podcast, we will discuss: - The impact AI has had on the salon industry over the past year - An overview of the various social media apps - The problem of fake news… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/224/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

The end of the year is a time for reflection, gratitude, appreciation, and most of all, kindness. The single most important gift you can give yourself and others is the gift of kindness. As we begin to wrap up 2023, we want to wish you all a joyful festive season; one in which you have the opportunity to celebrate your wins, forgive yourself for your mistakes (we’ve all made them, don’t worry!), and make a positive difference in the lives of those around you, whether it’s the clients in your chair, the people on your team, or even a stranger on the street. We’ll be back next week with our final episode for the year but until then, have a safe and happy Christmas. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/223/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

The last few years have seen a change in how hairdressers and salon owners access and present education. Online learning platforms have become a well established option to complement live education and have the dual benefit of providing quality learning opportunities for people across the globe and expanding the skill sets of hairdressers themselves. Over the past few months, I’ve interviewed several industry educators who have embraced the online space and today I’m going to be speaking with another; Johnny Othona, the co-founder of Ena, Allilon, and Allilon Plus. In today’s podcast, we will discuss: - The philosophies that underpin everything Johnny does as an educator - The concept of suitability and whether you can “teach feeling” - How online education is evolving… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/222/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

The Sassoon brand will be celebrating its 70th birthday next year, and it is as relevant as ever before. Like many businesses, the last couple of years forced the Sassoon leadership team to reevaluate the way forward because if a business is to stay relevant, it mustn't be afraid to reinvent. The result is House of Sassoon, a concept that combines different salon models, hair education, ambassador programs, and more under one roof in arguably the coolest part of London. On this week’s episode, I speak with Sassoon CEO Debbie Webster about the launch of House of Sassoon and how it has breathed new life into the business. In today’s podcast, we discuss: The relaunch of the brand as House of SassoonHow the company has evolved over the past few yearsTrends taking place in the hair education space… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/221/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Talking, thinking, and weighing up the pros and cons are all important, but ultimately success comes from taking action, from implementing! Of course, preparation is important, but the longer you spend trying to perfect something before taking action on it, the less time you have to learn invaluable lessons that can only come about when your vision has been turned into reality. Or, in the words of Elon Musk, “Go quick, fail often, and learn fast.” Failure is an inevitable part of life, but as I discuss in this episode, if you reframe your failures into learning opportunities, there is no limit to the success you can achieve! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/220/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

“If you lead an inspired life, it’s a lot easier not to get burnt out.” The world we live in is overflowing with information, but what we really need more of is wisdom, and wisdom comes with experience. Geno Stampora has a lifetime of experience in the salon industry, and he joins us on the podcast this week to share some of the most valuable lessons that he has learned along the way. Among other things, Geno is a hairdresser, former salon owner, and motivational speaker, and in today’s podcast, we will discuss: How you can’t solve today’s challenges with yesterday’s problemsThe impact that technological advancements are having on salons Avoiding burnout by living out your purpose…And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/219/Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Alcohol and drug addiction are a fact of life for people from all walks of life. However, in the creative industries, it is perhaps a more prevalent struggle than in others. For some people, having a drink two or three times a week does absolutely no harm at all, but for others, it’s the beginning of spiralling out of control. My guest on today’s episode is salon owner Clive Allwright who, alongside Amie Morris, recently started the Straight Edge podcast, a weekly show dedicated to addiction and addictive behaviours. In today’s podcast, we will discuss: - Dealing with addiction - The path to sobriety - How to help those who are struggling with addiction… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/218/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

The role of a hairdresser isn’t just to do great hair; it’s also to serve our clients in a way that makes them feel seen, heard, and valued. And that’s not just because it’s a good thing to do; it’s also because it’s good for your business! Across industries, there has been a steady decline in customer service over the years. As a salon owner in the current climate, you have the opportunity to make your business really stand out by prioritising impeccable service! On today's podcast, I talk about the value of going the extra mile. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/217/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Daniel Di Iorio had been in business for 11 years when he decided to relocate his salon, Diior10. In two prior episodes (episode 179 and episode 194), Daniel and I discussed the process he was going through to transition from one salon location to another. Well, you’ll be happy to know that after many trials and tribulations, he has finally made it into his new space. And, as you’ll hear today, it was well worth pushing through all the challenges! In today’s podcast, the final in this series with Daniel, we discuss: ● Some of the unexpected surprises that came with the relocation ● What he loves about his new salon space ● What he wishes he had done differently And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/216/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

One of the things I enjoy most about hosting this podcast is connecting with salon owners who are still active behind the chair, dealing with the multitude of challenges and opportunities that come their way as they balance their roles as owners and stylists. My guest today is Ashley Renee, a hairstylist and the owner of The Salon Venice in Venice Beach, California. Ashley has a small team, she works behind the chair, has a young son and a partner, and is representative of most of the people who listen to this podcast, no matter where in the world you are! So, it’s great to have this opportunity to share our conversation with you today. In today’s podcast, we will discuss: - The challenges being faced by small business owners everywhere - Creating a salon culture - Dealing with changing expectations of team members - Finding work-life balance as an owner And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/215/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

You may have heard the expression, “Where the rubber meets the road.” I think that it’s used as a metaphor to say, “This is the moment of truth!” In today's short episode, I talk about the moment of truth in the salon as being the time of engagement between the stylist and the client because that's where everything comes together. That’s where the training, the salon marketing, the decor, the client experience, and the price point all come together to produce a measurable result. That result is both an immediate financial impact and the opportunity to have turned someone into a long-term loyal client who continuously adds value to the salon or into someone you never see again. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/214/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Being a business owner is a great education because it forces you to learn a range of new skills, from people management to financial management and marketing. All these elements will push you out of your comfort zone, and as a result, you will grow both professionally and personally. I’ve spent a lot of time talking about the former, but in today’s episode, we focus on the latter: the invaluable life skills and aspects of humanity that being a business owner exposes you to. My guest today is Alex Ioannou, a former Londoner who, for the last 30-plus years, has been a native of Chicago. He’s a hairdresser, former salon owner, coach, educator and one of the nicest and most genuine people you’ll ever meet. Listen in today to hear about some of the most impactful life lessons Alex’s journey as a hairdresser has taught him! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/213/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Most of us, myself included, will have someone in our lives who has been directly impacted by breast cancer. Because October is Breast Cancer Awareness Month, I have devoted this episode to talking about the disease that one in seven women develop during the course of their lives. The salon industry is predominantly female-led, and due to the nature of the work, hairdressers are often given access to the most personal details of their clients' lives. Today’s guest is Nicky Elkington, who is both a hairdresser and a survivor of breast cancer. Today, she is here to talk about her experience of surviving breast cancer. In today’s podcast, we will discuss: - How Nicky dealt with the initial impact of finding out she had breast cancer - The treatments she underwent - Dealing with hair loss… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/212/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

In a salon, your productivity is measured by your ‘output’, things like your total sales, total number of new clients, and total pre-booking percentages. Your output is determined by your input, things like your total number of follow-up calls, number of social media posts, and number of training events hosted. In this week’s short episode, I talk about how if you want to change the output, start by focusing on the input! In this Episode: [01:09] Factors that need to be taken into consideration during a colour consultation.[02:19] The importance of knowing your numbers as a salon owner.[03:36] Examples of output numbers.[03:57] Examples of input numbers.[05:16] How to improve your salon’s output numbers.[06:10] The approach I adopted to measure and enhance productivity in my salons.[07:06] Why it is essential to set expectations for your team.[08:08] My challenge to you for this week.[09:08] Courses that will help you take your business to the next level. Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | Instagram | TikTok | The Management Course | The Salon Management Checklist

Online education has grown exponentially over the last few years, and online education in the hairdressing space is no exception. This is one episode in a series of podcasts that will focus on the various forms of online education in the world of hairdressing. My guest on today's podcast is Dublin-based Paul Davey, a hairdresser, salon owner, and the founder of Hairdressing Live, one of the first online education platforms to make a real impact in the space. In today’s podcast, we will discuss: - What exactly Hairdressing Live is - What makes it different from other online platforms - What Paul sees as the future of education… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/210/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Hairdressing is often seen as a young person’s industry; my guess would be that the average person working in the industry is probably in their late 20s. Although on the one hand, that’s a negative thing because it’s reflective of the high turnover rates of staff who choose to move into other industries, it also means that those who stay in the industry are constantly being exposed to new ideas, new ways of thinking, and new ways of looking at the world. The secret to a successful long-term career in the hairdressing industry is having the ambition, foresight, and courage to continually evolve and reinvent oneself and one’s business. My guest on today’s podcast is a person who epitomises these characteristics: Sam Brocato from the New York-based salon bearing his name. In today’s podcast, we will discuss: ● The pros and cons of being in the salon industry today ● How technology has impacted Sam’s ever-evolving business ● The changes in salon business models and product distribution… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/209/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Across the world, financial management is typically the single biggest area that salon owners struggle with. When asked financial questions about their business, in many cases, their answer is a mixture of “I get my accountant or bookkeeper to look after that stuff,” or, “I get my wife or husband or partner to manage all that.” And that's where the problem starts. The game of business is primarily a numbers game, and you can’t play the game if you don’t understand what the numbers are telling you! If you own a business, it’s your responsibility to get control of the numbers so that you can run it effectively. It’s not the responsibility of your accountant, bookkeeper, or anyone else to do that for you. This episode was inspired by a question that was asked in the Grow My Salon Business Money Course, and it demonstrates how the depth of a seemingly simple financial concept can only be discovered when you know the right questions to ask! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/208/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

I’ve often talked about the endless opportunities available within the hairdressing industry for those who are ambitious and prepared to do the work. For some people, it’s all about building up an excellent clientele behind the chair. For others, it might lead to opening a salon of their own. Then there are those who pursue the education route, and occasionally, you come across someone who does it all! My guest on today's podcast is San Diego-based hairdresser Travis Parker, who has experience working in multiple areas of the industry, from being a behind-the-chair stylist to a salon owner to an educator and online course creator. Throughout his journey, he has always embraced technology and the progression that it facilitates. In today’s podcast, we will discuss: ● Technical and creative online education ● Haircutting now and in the future ● The importance of using technology to teach and learn… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/207/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

The fact that you are reading this means that you are probably working in the hairdressing industry, and in all likelihood, you are also a business owner or an aspiring business owner. As a business owner, the financial health of your business is your biggest responsibility, and one of the most important business relationships you will have is the relationship with your accountant. My guest on today's podcast is April McDaniel from accountancy firm Kopsa Otte based in the United States. April’s accounting niche is the hairdressing sector, and the information she shares today will be invaluable in helping you get on top of your finances! Although about half of my regular listeners are based in the US, we regularly get listeners now in more than 80 countries every week, so today, we are very consciously going to cover all things relating to money and accountancy in a way that’s relevant no matter where in the world you are based. In today’s podcast, we will discuss: - What salon owners should look for when finding an accountant. - How involved salon owners should be in their business accounts. - The single biggest mistake salon owners make when it comes to financial management. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/206/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

“I have been in business now for ten years, and as a salon owner, I seem to work harder now than I ever have, but by the time I pay my team and the business overhead, there is never the profit left in the business that I had imagined!” Does this sound familiar? Just because you are talented with a tint brush, a pair of scissors, and a blow dryer doesn’t mean you are automatically going to be able to run a successful salon business. But don’t despair; just like you learned how to be a brilliant hairdresser, you can learn to be a brilliant business owner too. A lack of “business savvy” is one of the main reasons that so many salons don’t succeed, and so in today’s episode, I’m going to share with you the six most important elements to focus on to ensure that yours doesn’t become one of the unlucky ones. From setting budgets to managing revenue projections and lots more, tune in today to get a better understanding of how you can achieve your financial goals as a salon owner! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/205/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

“The emotional response is what makes hairdressing so joyful.” Artificial intelligence is changing the world we live in right in front of our eyes. The impact of it can’t be overestimated, and whether you like it or not, you can’t put the genie back in the bottle. So we need to learn about it, understand it, and, more importantly, figure out how to use it to improve our lives and our businesses. Just as importantly, we need to hold onto and celebrate the human touch, soulful connections, and creativity that set us apart from AI. Because, after all, we are in the people business! In today's episode, Vivienne Mackinder and I discuss the impacts that AI is having on the hairdressing industry and why inherently human characteristics are irreplaceable! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/204/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

At one end of the salon spectrum, you have budget or value salons. At the other end, you have premium or luxury brands. They all serve a purpose, and they all attract a clientele and a team that represents what the business offers. In a city like London, the luxury end of the market is very competitive, and brands regularly come and go. But occasionally, you come across a business that stands the test of time. The Michael Van Clarke salon in Marylebone is an example of a luxury salon that, after 35 years in business, is going stronger than ever! My guest on today's podcast is the founder of this iconic luxury brand, Michael Van Clarke. In today’s podcast, we will discuss: - What it takes to create a luxury brand - The Michael Van Clarke limited liability partnership model - The importance of training your team… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/203/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

As every salon owner knows, the employee costs in any salon are always the single biggest overhead. Over the past few years, the cost of living has been consistently rising in all parts of the world, and this is putting pressure on salon owners to increase their wages. Balancing combined employee costs so that your business can retain talent while still making a profit is a challenging task! In response to a listener's question, this episode focuses on how to determine what you should be paying your front-of-house staff. All team members in a salon are important (and should be treated as such), but at the end of the day, a person’s salary should be directly correlated with the amount of value they are adding to the business! In this Episode: [01:21] The question that inspired today’s episode.[01:40] Every salon’s biggest overhead.[03:26] The challenge of balancing combined employee costs in your salon.[04:16] How value should influence wages.[05:55] Different titles that are given to front-of-house staff.[06:51] Varying degrees of responsibility given to front-of-house staff.[09:41] Why titles matter.[11:04] A key factor that should determine front-of-house staff wages.[12:48] Examples of how front-of-house staff value can be measured.[13:52] Different ways to financially reward front-of-house staff.[15:05] The risk you take by not increasing wages.[17:40] The decisions you need to make before deciding on your front-of-house staff wages.[18:28] Invaluable resources available on our website! Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast.I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time! Antony Links and Resources: Grow My Salon Business Website | Facebook | Instagram | TikTok | Grow 2: Management | Grow 3: Team

Despite the changes in the social media landscape, using Instagram effectively is still one of the most important tools to help you grow your salon business! My guest on today's podcast is Vivienne Johns, a UK-based Instagram expert. At this point in time, being competent (at least) in using this social media channel (alongside the others) is a skill that you can’t afford to ignore. On her own admission, Vivienne was late to embrace Instagram, but she has certainly made up for lost time and has established herself as a very relatable educator in a fast-moving space. In today’s podcast, we will discuss: - The ever-changing social media landscape - How people are consuming content today - How to manage and set guidelines around your salon's social And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/201/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is.Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

The words' icon' and 'legend' are totally overused in the hairdressing industry, and the problem that it creates is that when you really do meet someone regarded as a genuine icon or legend in the hairdressing industry, there are no superlatives left to aptly describe their status. Having said that, today's guest would never call himself an 'icon' or a 'legend,' and it's that humility combined with decades at the top creatively that has earned him the respect of hairdressers everywhere.My guest on today's podcast is Mr Trevor Sorbie MBE. Trevor started his career working in his father's barbershop in Paisley, Scotland. He went on to become one of the biggest names in the world of hairdressing, and along the way, won 4 British Hairdresser Of the Year Awards, was awarded a Doctorate from a Scottish University and was made a Member of the British Empire from her Majesty the Queen…In today's podcast, we will discuss: - The importance of nurturing creativity- The art of being a great on-stage presenter- The wisdom that comes with age…And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/200/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Artificial Intelligence (AI) has been with us for a while, but this year it has exploded into the general consciousness. Regardless of country or industry, it seems like everyone is talking about all the ways that AI will revolutionise the hairdressing business. But what impact will it have on the creative side of the industry? How will it change how we communicate, how we do consultations, and how we recommend home haircare? My guest on today's Podcast is Richard Kavanagh, who, amongst other things, is the founder of piiq Digital. I've asked Richard onto the show because I want to talk about AI and creativity, and as he has a foot in both camps, I think he’ll bring a broad perspective to the conversation. In today’s podcast, we will discuss:How AI can enhance creativityThe impact of AI on salon retailThe piiq smart mirror… And lots more! For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/199/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/