Geeks, Geezers, and Googlization Show

The long-held practice of hiring for culture fit (hiring only "round pegs" for "round holes") is problematic. The realities of today require a better approach. Our guest for this episode is Jen Ferguson, founder and growth strategist of Sales 911, who believes that hiring for culture "add" is not only a better strategy but it's also the right thing to do. We discuss why culture fit no longer works, why hiring people who share your company values is different from hiring for culture fit, and how culture "add" embraces and encourages a work environment that celebrates diversity, inclusion, and equity (DEI). DEI will be one of the most powerful movements and shifts for years to come. But getting it right won't be easy. We have a lot of work to do. The journey starts right here with a candid, honest, and often times difficult conversation. We also introduced our new segment "Ahead of the Curve: Normal 2.0" with Joyce Gioia, Celebrity Futurist. Geeks, Geezers & Googlization Show is broadcast live every Wednesday at 1PM ET. We encourage participation, comments and questions. The Geeks, Geezers & Googlization TV Show can be viewed on Facebook Live and YouTube Live plus available on your favorite podcast. Here are just a few: Apple Podcast Listen Here. Amazon Music Listen Here. Iheart Radio Listen Here. Spotify Listen Here. The Geeks, Geezers & Googlization Radio Show is also broadcast on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com).

The year 2020 will be remembered for many generations as the year the SHIFT our plans. Tomorrow will be so profoundly different that we can't even begin to imagine it. Long after the coronavirus pandemic subsides, unprecedented disruption will continue. Fortunately, boundless opportunity awaits us. But unless humans master adaptability, millions of people will be stuck in deep SHIFT as 375 million people are expected to need reskilling. Ross Thornly and Michael Raven, co-founders of AQai, have a solution - boost your AQ (adaptability quotient). They are on a mission to leave no one behind and are determined to help everyone reach their true potential. Ross and Mike joined us this week on Geeks Geezers Googlization. Geeks, Geezers & Googlization Show is broadcast live Wednesday's at 1PM ET. The Geeks, Geezers & Googlization TV Show is viewed live on Facebook, Talk 4 TV, YouTube and broadcast on W4CY Radio, part of Talk 4 Radio, on the Talk 4 Media Network. Following the broadcast, the replay will be available at the same links for YouTube and Facebook, our podcast website Geeks Geezers Googlization website, and on most podcasts including Apple Podcast, iHeart, Spotify, Amazon, Stitcher, and more. Important links: Mini AQ documentary: Learn about AQ Join our AQ Booster Masterclass Interested in AQai certification? Contact us.

Michael Taylor is a successful motivational speaker, entrepreneur, author, and radio show host. Michael is also a black man who had to shatter all the negative stereotypes of black men that's often held by the general public. Instead of succumbing to the life of a high school dropout, bankruptcy, depression, homelessness, and racism, Michael befriended adversity and turned it into his ally. He now helps people around the world achieve success, happiness, and personal well-being. Following the gruesome killing of George Floyd, Coach Michael Taylor believes now is a time for optimism and that lasting change can be made for the entire back community, He coaches black men (as well as people of all colors, races, genders, and ethnic groups) to overcome the stereotype mindset and empowers them to live extraordinary lives. Michael is the author of several books including his bestselling book, Shattering Black Male Stereotypes and Adversity is Your Greatest Ally. Geeks Geezers and Googlization is also now available on YouTube Live and Facebook Live.

Michael Levitt is a burnout survivor and one of the world's leading authorities in burnout recovery and prevention. In just one year Michael experienced a heart attack that should have killed him, lost his job during the economic recession, had his family vehicle repossessed by the bank, and then, the bank foreclosed on his house. Michael says, "this was the best thing to ever happen to him." Like the phoenix, he reimagined his life to launch the Breakfast Leaders Network, which helps individuals and teams avoid the ravages of burnout and their own worst-case scenarios. With unprecedented change disrupting our lives, burnout is an epidemic. If you feel like screaming at the top of your lungs "I simply can't take it anymore," then this episode is for you. Michael is the author of 369 Days: How to Survive Burnout. Geeks, Geezers & Googlization Show is broadcast live every Wednesday at 1PM ET. The Geeks, Geezers & Googlization TV Show is viewed on Facebook Live and YouTube Live plus available on your favorite podcast. Here are just a few: Apple Podcast Listen Here. Amazon Music Listen Here. Iheart Radio Listen Here. Spotify Listen Here. The Geeks, Geezers & Googlization Radio Show is broadcast on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com).

Who better to help your company win The Talent War than Mike Sarraille, a retired US Navy SEAL officer, and George Randle, former US Army officer, both trained to identify, mentor, and develop the best of the best talent. What they discovered throughout their careers is that Special Operations and Great Organizations have one thing in common: they both win when they have the right talent. They have also uncovered and faced the enemy: 3 common hiring mistakes that many businesses repeatedly make. Their solutions are revealed in a new book The Talent War: How Special Operations and Great Organizations Win on Talent. Memorable quotes: Leadership is more important than industry experience. Human capital management is a subset of leadership. Human Resources needs to move from fear-based hiring to potential-based hiring. The podcast is also available on YouTube, Facebook, Apple, Amazon Music, Spotify, iHeart Radio, Google Play, and most podcasts. Geeks, Geezers & Googlization Show is broadcast live Wednesday's at 1PM ET. The Geeks, Geezers & Googlization TV Show is viewed on Talk 4 TV (www.talk4tv.com). The Geeks, Geezers & Googlization Radio Show is broadcast on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com).

From HR to politics, Main Street to Wall Street, an impassioned plea for more empathy can be heard. It's being hailed as the cure for conflict and the catalyst for inclusion. But like everything else these days, are we becoming numb? Will we become apathetic about empathy? Will empathy just become another business rallying cry destined for the buzzword graveyard? Join on this episode of Geeks Geezers and Googlization when we welcome Lee Andrese, Principal & Managing Partner at akathame LLC to discuss empathy, apathy, and the future of business-as-unusual.

In this episode of Geeks Geezers and Googlization, Gordon Zeilstra, Chief Revenue Officer at Tracesafe, joins us to talk about the power and pitfalls of Contact Tracing and Social Distancing. Getting back to business-as-usual is an understatement. Post-pandemic uncertainty and complexity have spun employee and customer anxiety into an all-time high. What must be done to manage the triple challenge of optimal productivity, employee safety, and customer trust? How can you encourage effective interaction, practice social distancing, and respect personal privacy? Geeks, Geezers & Googlization Show is broadcast live each Wednesday at 1PM ET on W4CY.com, Facebook, and YouTube and is available for replay on most podcasts including Apple. The Geeks, Geezers & Googlization Radio Show is broadcast on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com).

It's undeniable: The year 2020 will soon be written into the history book and HR needs data literacy more than ever. And who better to talk about HR Data Literacy than Victor Assad, CEO of Victor Assad Strategic HR Consulting, Managing Partner of InnovationOne, and Sales Advisor to MeBeBot. Victor is the author of the highly acclaimed book, Hack Recruiting: The Best of Empirical Research, Method and Process, and Digitization.

Do you know what separates top sales performers from average ones? It's not grit, money, perks, finely tuned sales scripts, or a motivational tag line but a sense of purpose. It's what our guest Elizabeth Lotardo, from McLeod and More, calls Noble Selling, two words you don't often see together often. She didn't pull noble selling pull out of thin air either but based it on years of research and 10,000 hours of studying salespeople. So, does your sales force have a noble purpose, or do they just sell stuff? Listen to Elizabeth share how business owners and managers can inspire a purpose-driven culture that will drive revenues too!

Micole Garatti is another not-so-Millennial Millennial, defying the stereotype as she helps to transform the future of work and the role Human Resources will play. Micole is the CEO of SocialMicole, Author of The Most Inclusive HR Influencer List, Marketing Manager at Talview, and Host of the #HRforAll Twitter chat. Micole will definitely be a name you'll be hearing more about in the future but you don't have to wait. Tune in now.

When the SHIFT hits your plan, hire a corporate anthropologist! Whether your business growth is stalled, sales are in a slump, or your talent pool is bone dry, it's time to do things differently. More and more organizations are relying on Blue Ocean Strategy to help them adapt, stand out, and meet the unmet needs of non-customers. Can this work for Human Resources and talent acquisition too? Listen, fresh opportunities might be standing right in front of you. Our guest today is a corporate anthropologist Andrea (Andi) J Simon,Ph.D, trained practitioner of Blue Ocean Strategy, author of On the Brink and Rethink: Smashing the Myths of Women in Business (2021), and host of On the Brink podcast with over 150,000 monthly listeners.

Living on a "Corona-coaster?" Welcome to the New Normal where many of us are pinging between hope and despair, leaving us exhausted. Amidst all the disruption and uncertainty our guest John Sanei sees opportunity in abundance. He relies on foresight- a robust, heart-led, decision-making approach that makes us curious, optimistic, and excited. During this episode, John shares his foresight on future of work, future employees, and future leadership. To watch the full interview and/or read the transcript, click here. John Sanei (Sah-nay) is a Knowledge Mercenary who travels the globe to uncover the lessons needed to uplift communities and help humanity thrive. His unlimited fascination with the future has seen him become Africa's first faculty member at Singularity University in San Francisco, a lecturer at Duke Corporate Education in Johannesburg, and a Partner Associate at the Copenhagen Institute of Future Studies in Denmark. His current best-selling book is Foresight. FutureNEXT is scheduled for release in fall 2020.

Many people assume their job title as their identity. Any change in job status (from sudden unemployment to promotion) then puts well-being and self-worth on a roller-coaster. COVID-19 has a lot of people thinking and reflecting. If you are struggling to figure out what's next for your career, your job, and your work, you want to click play and listen to our guest Laurie Ruettimann. She has a simple suggestion: Bet on Yourself! Laurie is a former human resources leader turned writer, speaker, podcaster, and entrepreneur Get your life back on track by listening to "your work is not your worth."

Help wanted: Leaders worth following! More than ever people seek effective leaders. Who can blame them? The world is a pretty complex and uncertain place. Seeking normalcy, we are attracted to leaders who bring out the best in us. Who are those leaders? What do they do differently from "dumpster fire" leaders? Tim Spiker, founder of The Aperio and the Who* Not What People Principle, has narrowed down the list of world-class leadership qualities to a shortlist of two, shared by 77% of exceptional leaders. To crack Tim's code for effective leadership, listen now. You can also his website, order his book, and sign up for his mailing list. Use promo code ggg to get a special bonus too.

The Health Hero rode into the Geeks Geezers Googlization Show this week. Tim James is living, walking proof about how getting rid of all the crap in our bodies - I'm being figurative and literal here - can change our lives. Whether you stressed out, struggling with chronic health issues, or just looking for more energy to keep up with your kids and grandchildren, Tim dares you to check out what Chemical-Free living can do for you. Long before COVID-19 disrupted our communities and entered our bodies, we've been eating, breathing, and absorbing toxic chemicals from things that are supposed to be good for us, such as meats, fruits, and even toothpaste. These chemicals lower our immunity to all sorts of chronic conditions and community infections. Vaccine or not, this pandemic will resolve. What won't resolve by itself is what we're doing to our bodies. Join me when Chemical Free Body founder Tim James shares his remarkable transformation from a guy ridden with multiple health issues in his 30s to a "younger' version of himself just a few years later. Learn his Core 4 Secrets that can transform your life and even help renew your career. Tim also generously offered an introductory discount code for our Geeks Geezers Googlization listeners. Click here and at checkout use code: ggg

Never let a good crisis go to waste is a philosophy that drives Tony Guarnaccia. Beginning when his parent's business failed and they lost everything, Tony set out on a life journey to "Democratize Marketing," to figure out what it takes to run a profitable business. Now more than ever is the perfect time to re-assess your marketing, re-imagine your target markets, gut-check your offerings, and revisit your value proposition. Within seconds of listening, you'll discover that Tony Guarnaccia is ridiculously relatable, practical, and knowledgeable as he shares the red flags that signal that your business or reputation may be in trouble. He then shares the 6 steps of his "results loop," 6 small steps that grow profits, starting with marketing, good offerings, and a differentiated value proposition. While much of our conversation might seem focused on operations and marketing, be assured that everything we discuss must be applied to human resources and talent acquisition, too. Tony is the founder of Results Trained and Big Fish Results. You can also learn more about the 6 factors here.

Most companies overlook the idea that Human Resources should be a labor multiplier. If you spend $100,000 each month on payroll, HR's job is to multiply the effectiveness of that labor. You do that by paying attention to how well recruiters recruit, managers manage, new hires comply with onboarding, how well performance management is working, even how well employees are terminated. COVID-19 has driven changes in the world of work that we never anticipated. HR can no longer ignore good people processes. For businesses to adapt to a new normal, human resources must step up and reimagine how it does what it does. What does a top performing HR process look like? What is the ripple effect of inaction or inefficiency? People Processes are the KEY to scaling your company! Rhamy Alejeal is our guest on this episode and he joins us to talk about the importance of prioritizing people and process. You can purchase Rhamy's #1 Best Selling Book on Amazon!

Do you think sheltering in place and working from home is tough? Imagine finding yourself in the world's most extreme workplace, experiencing a plane crash, living in a constant blizzard with temperatures that hover about -35 degrees, and "seeing" nothing but darkness for 6 months...and that wasn't the toughest part. Add to that being only the 2nd female expedition leader of a team of 17 random people that you didn't select...and they didn't select you. That was the life of our guest Rachael Robertson who was "accidentally" selected to be only the 2nd female expedition leader at Davis Station in Antarctica. From fighting the extreme unnatural challenges of confinement, defusing intense interpersonal pressures, to even rescuing her team following a plane crash, Rachael never expected the extreme leadership lessons she learned leading her team would ever be used to help others cope with adversity. diversity, inclusion, and the ability to survive a global pandemic. In her new book Respect Trumps Harmony, Rachael shares why the highest performing teams let go of harmony and focus on respect, diversity, and embracing difficult conversations.

Forty-three percent of women drop out of the workforce after becoming a mother. When they return or even while balancing work and raising kids, women are forced to take lesser job titles or put career advancement on hold. Even the entrepreneur world of venture capital seems to penalize working moms with only 3% of female-owned companies earning investment dollars. Claudia Reuters sees a world of better options for women who want to balance work and family. A former stay-at-home mom herself, Reuter went on to be a venture-backed CEO, an executive at a >$2B company, a General Manager at Techstars, and host of The 43% Podcast. She is the author of the brand new book "Yes, You Can Do This!: How Women Start up, Scale up, and Build the Life They Want." You can connect with Claudia follow her at @reuter_claudia. "

Delivering a positive customer service has always garnered a lot of attention. But then the SHIFT hit our plans. COVID-19 was the last straw. Every company, customer, employee, supplier, and vendor is now grieving over the death of Normal and re-prioritizing the future. "Experience Rules," says our Geeks Geezers and Googlization guest Joyce Gioia. ("Experience Rules" just happens to be the title of her newest book too - available in the summer 2020 on Amazon!) In the post-pandemic era, it's no longer good enough to focus only on the customer. Employees demand a positive experience too. So do suppliers and vendors. Experiences Matter. Listen as Joyce Gioia - futurist, author, and founder of Employer of Choice International - reveals why experience rules and your next CEO must be a Chief Experience Officer. BTW Joyce is the co-founder of The Herman Group and Employer of Choice, Inc., author of 5 books, and has been a popular speaker at #SHRM, #HR, and #Business conferences for many years. I first interviewed Joyce 19 years ago for my 1st radio show...and I have the cassette tape to prove it!

We've got another first on this week's episode of Geeks Geezers and Googlization. Our guest is the "World's 1st Industrial Philosopher" - Cristina DiGiacomo - and her visit couldn't have come at a better time. The future of work arrived ahead of time thanks to the COVID19 pandemic and death of George Floyd. These events exposed massive cracks and vulnerabilities in our society, traditions, laws, and norms. The future of work needs fixing. And if we want a better future, we need to create a better now! Relying on the wisdom of the greatest thinkers of all time (Socrates, Lao Tzu, Emerson, Plato, and the like), Cristina helps executives and entrepreneurs face the greatest challenges they confront at work. She shares those challenges and reveals how we all must begin to think and respond differently to the now so we have a better future that works for everyone. Cristina is also the author of Wise Up! At Work and founder of MorAlchemy.

Recruiting in a VUCA world? (BTW, VUCA represents Volatile, Uncertain, Complex, Ambiguous.) To get a sense about what's going on and where talent acquisition is headed post-pandemic, we brought back a good friend of Geeks Geezers and Googlization and an amazing thought leader in recruitment and talent acquisition, Craig Fisher. Craig shared his own personal experience with job search and then peered inside his crystal ball for trends on the future of video interviewing, employment branding, company culture, employee assessment, and learning.

Unemployment in America is headline news in the U.S. As high as it is, Vinay Singh has real concerns that the actual rate of unemployment is significantly underreported. He questions how unemployment is tracked and more importantly that it misses the dark side of income inequality, social inequality, and ageism - exacerbated by under-employment, wage suppression, age discrimination and CEO compensation. He's a passionate student and user of technology but concedes humans need to learn how to apply technology in a more human way. He implores recruiters and HR to stop asking inane and irrelevant interview questions (such as "if you were the first human on Mars, what would you do?") and urges both companies and workers to take this pandemic crisis to reskill and upskill. Singh is the author of the Amazon best selling book "Your Future in Pieces."

Hiring right is definitely not the "no-brainer" many HR and hiring managers think it is. They often allow conscious and unintended bias to cloud their judgment and predictable decision-making. The disappointing success rate of new hires (30 percent) over time confirms the poor choices many managers make. Our guest HireBrain CEO David Nason intends to change that through the use of neuroscience, probability science, and social science. He has the data and methodology to prove that even the commonly used situational interview questions offer zero predictive value. Worse, they often introduce significant negative impact. Tune in now to hear how HireBrain's advanced interviewing methodology removes the guesswork and bias from hiring, shifting decision making from gut instinct to predictable evidence.

Success will not be measured the same way in the New Normal as it was just a few months ago. Hopefully that's a good thing. Recovering from the pandemic stronger and better will require more grace, more compassion, more empathy, more humanity, according to our guest Julie Ann Sullivan. From interviews with over 60 C-Suite leaders and conversations with hundreds more who created thriving cultures and workplaces, she discovered four attributes these leaders all have in common. She published them in her new book Catalysts of Culture. (You'll need to listen and/or read the book to learn what they are.) An important read before the pandemic crisis, it's now an essential leadership guide for a successful reopening and relaunch of business in Age of Continuous Certainty.

Business is re-opening and life is anything but normal. The past has been decoupled from the present and future. HR practices and processes that used to work don't work the same way. Even if they do work, getting things takes longer with social distancing and other new safety and security precautions. Many companies are headed for an epic fail when they try to source, recruit, hire, and train employees as if life is "normal." Declan Murphy, CEO of Datalive, believes the new next normal problems will be solved by the rapid digitization of HR. Listen as he describes how his company is taking "the robot out of the human" by saving time and improving candidate and employee experience.

Chances are that between emails, Zoom, Slack, text, and even phone, you've sent an important message to your employees that was missed or ignored. The information spigot is open. More than 560 billion emails are sent each year. One hundred billion of them are sent to employees. Communication is flowing full throttle but a lot of it falls on deaf ears. Cutting through all this noise is hard, even in normal times. So what is it that you need to do differently for your messages to be heard above all the noise? We've got the CEO of Guide Spark Keith Kitani, a corporate communication strategy expert, on our show today. And he's ready to share answers to and new findings from his company's research about corporate communication in the age of uncertainty.

Brianna Shelko is a Millennial. But you'd never guess she belongs to the generation that's been called Trophy Kids, spoiled brats, self-centered, digital addicts...and that's only what we can print! Simply mentioning the "M" word brings groans and sighs. Her generation gets blamed for everything that's wrong with ...well just about everything. Well, Brianna shatters the Millennial myth. At 26 years old, she's the CEO of a social media marketing company PLUS 14 additional revenue streams! She's articulate, savvy, entrepreneurial and one of millions of young people who doesn't fit the Millennial mold. She's also our guest on this episode of Geeks, Geezers, and Googlization!

A funny thing happened on the road to tomorrow. The SHIFT hit our plans! Now that the pandemic curve is flattening, our focus shifts to re-opening America (or the world for that matter.) What will "normal" look like? How long will it take to get "back-to-normal? For many, near-term survival is top-of-mind. Others are thinking forward, seeking to rebuild themselves and get a headstart on the next chapter of our lives. No matter the path you choose, one thing is certain: the road to recovery will be an exponential curve. Which industries might lead to our recovery? What jobs will be in demand? Will technology lead the way? How will we balance the need for technology with the value for human life, for security, for privacy, for well-being? With all the new guidelines and conditions coming out about what it will take to reopen for business, might companies discover that work-from-home productivity is better than when employees go to work?

Is there anyone on this planet that would question that navigating the pandemic has been disruptive, uncomfortable, stressful, and downright confusing? It's no surprise then that we're all chomping at the bit to reopen for business. Unfortunately, this road back-to-normal will be anything but usual. For starters, our leaders seem to be making up the playbook as we go. Everyone is fighting above their weight class. Few businesses and people can afford to make any mistakes. And the next step you take will thrust you into the Age of Unusual Uncertainty. What steps must you take to ensure that you lead and navigate through this next chapter of your life successfully? For advice that matters, we reached out to Mike Clarke, representing Gallup - one of the world's most respected analytics and advisory firm. Buckle up. This is one of those podcasts that you'll be relistening, quoting, and sharing often. During the show, a few FREE resources were mentioned. Here are the links: Gallup COVID-19 Resources. Click here. Free Trust Assessment. Click here. Free Kind Quiz. Click here. Free Trial eLearning Course (2600+ courses). Click here. Free Best Selling Book. Click here. Join our Googlization Nation community. Click here. CliftonStrengths Assessment (This isn't free but well worth $19.99). Click here.

Eventually, the COVID-19 crisis will pass. Management will reach for its playbook for getting back to normal. Unfortunately this time, there is no playbook. There is no modern-day parallel. This pandemic triggered one of the biggest economic shocks in history and a world of uncertainty. All of us will need to get comfortable with things being different, for living in a constant state of disruption. That requires a new playbook. The time to start writing it is now. You can't wait for the "all-clear" signal because it's not coming. When you reopen your doors for business, a significant number of employees will be anxious, stressed, and fearful. Many may be grieving or experiencing varying degrees of PTSD. What is your plan to re-board, re-assimilate, re-engage and re-synchonize your workers when the coast is clear? Without such a plan you may be replacing one crisis with another. To help get you started we invited two experts to the show. First, we've got Bo Mitchell who has spent his entire adult life dealing with and training for emergencies. He now helps companies prepare for everything from natural disasters to active shooters. He is president of 911 Consulting and a former police commissioner. Our second guest, educational and cognitive psychologist Jason Cochran, is on a mission to help organizations build a culture of growth. He is co-founder of iAspire, a turnkey software solution for human development.

The Shift just got real! The Covid-19 pandemic turned the theoretical exponential curve into a very personal experience. The lines between sci-fi and reality blurred almost overnight. Welcome to the age of the new normal, where uncertainty and ambiguity are constants. Fortunately, the pandemic will pass but the changes it forced are more permanent and transformational. Each one of us is being challenged to think and act differently. The door behind is locked and sealed. The-way-it-was is written in the history books. What's the best way to adapt, get back on your feet, and prepare for future success: Shift your mindset. Mike Smith from Hiring Stage Inc joins us.

To say the shift hit work plans this week would be a gross understatement. Thanks to the Covid-19 response, millions of people without warning began working from home - or not working at all. But despite the threat of massive layoffs hanging over the heads of millions of workers, many industries (healthcare, distribution, transportation) are hiring like crazy. Unfortunately, social distancing makes the traditional interview impractical and nearly impossible. Welcome video interviewing. Has its time come? Will video interviews become the new normal? What are the best practices? How should you select the best platform and technology for your company? To answer these questions and more, we invited Phil Strazzulla from Select Software Reviews, an HR technology research company, to join the show.

Our health and wellbeing are being severely tested. Personal stress levels are in overdrive, or as we like to say on Geeks Geezers and Googlization, the SHIFT is hitting a lot of plans. Just minutes before this episode, WHO declared Covid-19 a pandemic. The stock market fell into bear territory. More conferences and events were canceled and many schools announced they were closing. With everyone's business and personal plans susceptible to disruption, it's no wonder our stress levels are skyrocketing. So we decided the best advice we could offer would be to stop and take a deep breath. The timing was perfect because today's guest happened to be Joe Burton, CEO of Whil, a company founded in 2014 to fight the global stress epidemic. As a mindfulness advocate and author of Creating Mindful Leaders, Joe leaves you with practical skills you can use immediately to power down, even if for only 5 minutes. Most importantly, he offers hope that no matter what is happening in our lives, mindfulness can help each of us how to power forward to a future when everything's alright.

There's a lot of things your company can't control and the coronavirus is just one of them. But how you respond should be at the tip of your tongue. According to our guest, crisis communication expert Bill Coletti, "Plan now like your company's reputation depends on it because it does." According to Coletti (via way of Seth Godin), your reputation is no more than what people expect you to do next. What you say and do (or don't do ) to calm employee fears and ease customer concerns may have long-term implications, even when you have no control over the actual event. How can you prevent a moment of crisis from evolving into a media "shift" show? How do you balance messages of "the sky is falling" with caution and optimism? How do you take a crisis like the Covid-19 and shape and protect your reputation going forward? Reputation management is what we're talking about on this week's episode of Geeks Geezers and Googlization.

A job candidate should walk away from the recruitment experience feeling good, even if rejected. But despite billions of dollars invested in HR technology and countless human hours spent working on improvement, many candidates walk away disappointed, resentful, and even angry. According to The Talent Boards 2019 Research report, candidate resentment has increased 40 percent since 2016. That should be horrifying news since resentment means 71% of rejected candidates will tell their inner circle and one-third will publicly shame you on social media. That's not just bad for HR but bad for the brand, bad for the business, and bad for the bottom line. To better understand the state of candidate experience 2020 and how some companies are responding, converting resentful detractors into a positive relationship and referral partners, listen to two of the leading experts on talent acquisition and candidate experience: The Talent Board's Kevin Grossman and CareerXRoad's Gerry Crispin.

Do you get your best ideas standing in the shower or when you wake up a few minutes early? Or how about a "hunch" that something good or bad is going to happen but have no facts to back it up? They don't happen by accident! It's time to say "Yes" to intuition, the ability to see the unknown clearly, see things you missed that are literally standing right in front of you. For some of you, intuition might seem like hocus pocus. But neuroscience research says otherwise. Listen to our guest Arupa Tesolin, author of Ting: The Surprising Power of Intuition to Transform Work & Innovate, and learn how you can transform, grow, and innovate your life by harnessing the transformative power of intuition.

Companies spend billions of dollars trying to get the best of their people. They coach, mentor, and train and yet talent shortages grow and employee engagement sinks. To find out what's missing we went straight to Heartstyles experts Mara and Stephen Klemich. For nearly two decades they've been researching why people do what they do and too often don't live up to their potential. Along the way they discovered four universal principles that drive our effective and ineffective behaviors and have been on a personal mission to help companies help employees to become better versions of themselves. And in an oddball strategy that is working, they put the L-word back in the C-Suite: Love! Whether you're interested in growing talent or just becoming a "better me," this episode is a must-listen. As a special bonus, learn how you can complete a FREE Heartsyles Indicator survey. Make sure you check out their new book too: Above the Line: Living and Leading with Heart.

It just doesn't get any wilder than this triple play of odd HR topics: phishing, Civil War, and job descriptions. But as it turns out, lessons learned from the Civil War can be applied to modern day workforce challenges such as cybersecurity, recruitment, and retention. To help make this connection between the battlefield of Gettysburg and HR, cyber-security specialist and Civil War enthusiast Clinton Eppleman, from Morefield Communications, joins us. You don't want to miss the part when he shares how job descriptions may expose your business to dangerous phishing attacks. It's just mind-blowing. That tip alone is well worth the listen.

Kobe, Shaq, Bono, Sting, Madonna, Cher are celebrities recognized by one name. A less famous but no less extraordinary individual was also recognized in the entrepreneurial and business community by one name - Clay. The father of disruptive innovation Clayton Christensen died last week so we decided to dedicate this week's show to him. In 1997, Clay published what The Economist calls one of the six most important business books ever written. "The Innovator's Dilemma." We interview 2 business leaders, Carlos Castelan from The Navio Group and Chris Howard from Callahan & Associates, whose personal and professional lives have been deeply impacted by Clay's wisdom, teachings, guidance, and the way he chose to live his life.

"People may be a company's most valuable asset" but they don't appear on a company's balance sheet as an asset. They are, however, captured on the income statement as an expense. That is in sharp contrast to how HR values people. This contrast between quantifying the worth of people vs expressing appreciation couldn't be more remarkable. Bridging this gap and finding a correlation between employee worth and appreciation has become the mission and passion of our guest, valuation expert Dave Bookbinder. Dave believes "The value of a business is a function of how well the financial capital and the intellectual capital are managed by the human capital. You'd better get the human capital part right." Dave is the author of The New ROI and host of Behind the Numbers.

Three in 5 HR leaders believe if the HR function doesn't modernize, it may become irrelevant, according to a recent KPMG survey. The word "modernize" seems like a safe word. It resonates with HR and management because it infers you can talk about innovation, make incremental changes, and not rock the boat. But what if modernization requires disruption, transformation on the grandest scale, not just innovation? Can HR step up this time, take a big gulp, and help burn the boats? For answers and guidance to these questions, we turned to Charlene Li, one of the finest, creative minds in business today, and author of the new book, The Disruption Mindset.

With so many organizations challenged to grow and become more productive and innovative, maximizing each employee's "bandwidth" is imperative. That oftentimes seems is easier said than done. So on this episode, we sat down with someone who has figured it out, Milos Kovac, a Honeywell Aeronautical Engineer turned Innovation Mind Coach. Fortunately for the rest of us, Milos learned that you don't need to be a rocket scientist to help others unleash their human potential. But as Milos shared, "You can't remodel your kitchen by painting the outside of your house." It starts on the inside, with our belief systems. Has Milos unlocked the breakthrough businesses and individuals have been looking for? You better believe it. Listen now.

With the unemployment rate at historic lows, quit rates near all-times, and a stock market on fire, business leaders are anxious about the hiring outlook 2020. Will job creation continue? Will 2020 become déjà vu all over again when it comes to hiring top talent? Or will unemployment rates swell under the weight of an impeachment and 2020 presidential election? For answers to these questions, we turned to ITR Economics President Alan Beaulieu. (Hint: he's bullish on growth.) While that's good news for most of us, it could continue to put pressure on business growth plans. To hear more about how the economy and employment will fare against the background of politics, tariffs, and a presidential election, listen now. And don't miss our forecast about 2020 workforce trends including empathy, HR technology, and candidate experience.

Imagine a workplace where projects replace jobs, skills replace job titles, workers pitch their skills, and employers bid on them to create the best possible match. Despite significant investments in workforce planning, results have fallen short of expectations. Many organizations are living in #TalentPoverty. Skill gaps grow. Gig workers are replacing full-time and part-time workers. How will the "total talent" mindset disrupt and change the way organizations hire and people work? What is the role of the recruiter in 2025? How will a business model like Upwork disrupt traditional staffing and recruiting? Listen to Allegis Global Solutions' Head of Recruiting Innovation Craig Fisher shares his vision for the future of work, staffing, and recruitment.

The hiring process is broken. The reliability of the resume and interview is no better than flipping a coin. Can video screening fix it? For starters, a 1-minute video interview is worth 1.8 million words. Compare that to a resume containing 400 to 800 words, and an interview taking 45 minutes or more. When combined with AI, NLP (natural language processing), and machine learning, video screening is becoming more accurate than humans and a whole lot faster too, both essential hiring ingredients in today's Age of Googlization. Because hiring employees is one of the most rewarding or costly activities a business does, it's no surprise that video interviewing is one of the hottest trends among recruiters, and job seekers too. Listen to Benjy Gillman, from video screening tool MyInterview, discuss how AI-assisted video interviewing is rocking the world of recruitment and what their research shows.

Toxic workplace cultures cost US businesses $223 Billion in the past 5 years and drove 20% of employees out of their jobs. Investment in growing engagement through pizza on Friday and purchasing more motivational posters is DOA. Long gone are the days when company culture was what the C-Suite said it was. Today the link between organizational culture and profitability is not just an HR thing anymore but a business imperative. Summery founder and CEO Erin Michelson has a cure for what she calls "common culturitis?" Erin joins us on this episode and shares how behavioral science and AI have emerged as the C-Suite's best friend as it begins to laser-focus on managing culture and meeting investor expectations. The heart and soul of Summery lie within its proprietary The Kind Quiz. Complete the 5-minute quiz and receive a free 3-page overview of your kindness profile. Click here to get started!

Candidates hate it. Most recruiters aren't satisfied either. But more than 98% of Fortune 500 companies use an ATS (applicant tracking software) to recruit workers. As we approach 2020, what HR tech is working and what's not in the world of talent acquisition? HR needs to morph, evolve, and adapt to new demands and challenges. What are the 9 Faces of HR and will they help drive change? If anyone should know, it's Kris Dunn, who has been involved with filling 4500 professional grade positions a year! Kris Dunn is CHRO and a partner at Kinetix, what he calls the best RPO company in the world. He's also the author of new book 9 Faces of HR.

Are you a working Mom on a career break (or an employer seeking more skilled workers?) Then don't miss this episode of Geeks Geezers and Googlization. Listen to serial entrepreneur and philanthropist Reena Gupta share her vision and platform that gives working Moms the means to gain financial independence and businesses a vibrant source of fresh talent. Her timing is perfect. Companies need qualified workers and aspire to build a diverse workforce. Moms, educated and talented workers, want to work. Unfortunately demand and supply lines don't currently align so well...until now. Mom Relaunch brings Moms and Employers together.

Millennials are possibly the most maligned generation in modern history. Why? The oldest Millennials are 40-something, the youngest in their 20s. They are the largest, most educated and diverse generation ever. Millennials are the 2nd largest electorate and largest active generation in the workforce, expected to make up 3 out of every 4 workers by 2025. And yet older generations blame them for everything gone wrong, even for things far out of their control. Join us on this episode when Generational Guru Sherri Ellott Yeary meets Millennial trapped in a Baby Boomer host Ira Wolfe and Gen X co-host Keith Campagna as they discuss how to crack the Millennial code.