Futurum Tech Webcast

On this episode of the Futurum Tech Webcast – Interview Series, I'm joined by Gunnar Hellekson, GM and VP of Red Hat Enterprise Linux for a candid and transparent conversation about CentOS Stream and the future of public RHEL-related source code releases. Our discussion covers: We get an overview of some of the recent announcements from Red Hat surrounding CentOS Stream A look at how Red Hat is approaching the future of public RHEL-related source code releases We discuss some of the community reaction to the changes in source code releases, and Red Hat's commitment to their upstream-first policy Gunnar shares how Red Hat is prioritizing the ease of transition into Red Hat Enterprise Linux, and what that looks like for users Finally, I ask Gunnar to share three key takeaways that he'd like community, enterprise customers, and non-enterprise developers to consider from our discussion

In this episode of the Futurum Tech Webcast – Interview Series, we address the topic of Automotive Ethernet innovation and why it is essential to meeting the fast-evolving demands of automotive switches that support the zonal architectures of next-generation software-defined vehicles. Optimized for the most advanced automotive architectures, the BrightLane Q6223 switch delivers 90 Gbps of bandwidth, nearly double the capacity of today's available automotive switches. The new switch family also includes a combination of advanced security features not found together in any other automotive switch product. The Brightlane Q622x family incorporates IEEE 802.1AE-2018-compliant Media Access Control (MACsec) link security on every port, up to 10G, for encrypting data traveling between automotive components to prevent man-in-the-middle and other attacks. Marvell's patent-pending Ternary Content Addressable Memory (TCAM) implementation for DPI provides for wire-speed packet classification to ensure packet validity and the ability to filter and classify more than 4,000 IPv4/IPv6 flows for heightened intrusion detection. Moreover, the Q622x family incorporates a hardware security module (HSM) for encryption, MACsec key management and trusted boot functionality to further secure the in-vehicle network. My guest today is Amir Bar-Niv, VP of of Marketing, Automotive at Marvell Technology, a top-tier semiconductor company. Amir is a new guest on this show, and incisively shares his insights and perspective on the direction of the Automotive Ethernet switching market segment and its vital role across software-defined vehicle environments. To start our discussion, we highlighted the ongoing major transformation of the global automotive industry including the swift uptake of electric vehicles (EVs) and how impactful the software-defined vehicle trend is driving Ethernet networking adoption across car manufacturers and the automotive ecosystem. Our conversation drilled down on the following major topics: * Why auto manufacturers are strategically committed to using central automotive Ethernet switches for in-vehicle networks. * How Marvell is optimally positioned to drive Automotive Ethernet technology and zonal architecture adoption. * The ways Marvell is attaining and maintaining its sharp competitive advantages as competition intensifies in the automotive switch segment of the next-generation software-defined vehicle market. * Marvell's introduction of its new central switch, MV-Q6222, and its influence on accelerating zonal architecture implementation. * What Marvell is doing to mitigate security risks as the complexity of hardware and software in automobiles increases. * Why the growth potential for Ethernet in vehicles is substantial beyond the current changes in the car network. The Futurum Group is an independent research, analysis, and advisory firm focused on digital innovation, market-disrupting technologies, and industry trends. Every day our analysts, researchers, and advisors help business leaders from around the world anticipate tectonic shifts in their industries and leverage disruptive innovation to either gain or maintain a competitive advantage in their markets. Subscribe: https://www.youtube.com/channel/UC7-rtz96bYgd2m4AhKtZFQw

On this episode of the Futurum Tech Webcast – Interview Series, I'm joined by Actian's Emma McGrattan, SVP of Engineering & Products for a conversation on how to put your data to work and get the most value, and how Actian is differentiating itself to drive businesses and their applications into the future. Our discussion covers: We get an overview of Actian's background, and how the company is evolving to meet customers where they are Emma shares her insights into how AI has shifted the ways enterprises are handling their internal data, maximizing the AI opportunities and the challenges within A look at how Actian is differentiating itself, making data "easy" with the right solutions for their customers, including performance and scalability Emma also shares her advice and perspective to IT Leaders as they look to drive AI projects within their organizations

In this inaugural installment of Infrastructure Matters, we established the basis of the podcast - why does infrastructure matter in a cloud-crazed world? Co-hosts Steven Dickens, Camberley Bates, and Krista Macomber shared their individual takes on why infrastructure matters and shared key insights from events they have recently attended. Our conversation covered the following: How infrastructure impacts the availability and performance of hybrid cloud IT services How infrastructure impacts the security of hybrid cloud IT services. Issues pertaining to the manageability of hybrid multi cloud IT services. Issues driving placement of workloads and data across particular cloud environments. Insights from AWS re:Inforce. Insights from NetApp's Analyst Summit. Insights from a recent visit to Lenovo's manufacturing facility in Germany. Be sure to visit our YouTube Channel and subscribe, so you don't miss an episode.

In this episode of the Futurum Tech Webcast – Interview Series, we address the topic of 5G private networks innovation and why it is vital to advancing enterprise connectivity. By replacing wired connections with wireless and unifying existing wireless connections, 5G private networks are increasingly simplifying and optimizing digital technology deployment at scale throughout industrial sites. My guests today are Olivier Coutelou, Group Senior Expert, Schneider Electric, Fotis Karonis, Group Leader 5G & Edge Computing, Capgemini, and George Tsirtsis, Senior Director, Technology, Qualcomm Technologies International, Ltd. Olivier, Fotis, and George are new guests to the show, and incisively share their insights and perspectives on how the companies developed an innovative end-to-end 5G Private Network solution that can transform industrial automation systems. To start our discussion, Olivier described Schneider Electric activities as they relate to the industrial automation of hoisting systems as well as how the current hoisting product runs, how the connectivity is involved and what are the improvement paths. Next George explained how 5G addressed the connectivity challenges in running the Proof of Concept at Schneider Electric premises plus what is Qualcomm's strategy as it relates to 5G for industries. Thereafter Fotis described the milestones of the project, what 5G is bringing to the industrial market and what Capgemini's strategy is in this ecosystem. Our conversation delved further into the following key topics: Why collaboration is so important to propelling 5G private network capabilities forward. To support innovations in the Hoisting domain, Schneider Electric set up in Grenoble, France a hoisting lab duplicating full hoisting application and helping to validate new solutions. How 5G replacement of cable and optical fiber enables differentiated QoS flows, industrial protocols born on 5G, and the advantages of private disaggregated networks. The way 5G is a real game change by delivering low latency and reliability in full alignment with gaining more flexibility, lower costs, and shorter lead times for factory to production reconfiguration and layout changes. Through highly advanced virtual connectivity, the combined solution can be deployed across diverse industrial and logistic sites. The panel's favorites for key emerging 5G private network use cases including critical communications, augmented operator, remote assistance, and drones.

It's been said that 40% of all businesses will die in the next 10 years… if they don't figure out how to change their entire company to accommodate new technologies. Large language models are driving the next generation of AI with predictions of massive industry disruption. But like any new technology, this new class of generative AI is raising issues of trust along with the need for more data types–especially in highly regulated industries like healthcare. Join Greg and Daniel as they host Dr. Andreea Bodnari from UnitedHealth Group to explore the pervasive use of generative AI across the healthcare ecosystem, and possible impacts across other industries. It was a great conversation and one you don't want to miss. Like what you've heard? Check out Episode One of The Main Scoop, Episode Two of the Main Scoop, Episode Three of The Main Scoop, Episode Four of The Main Scoop, Episode Five of The Main Scoop, Episode Six of The Main Scoop, Episode Seven of The Main Scoop, Episode Eight of The Main Scoop, Episode Nine of The Main Scoop, and Episode Ten of The Main Scoop, and be sure to subscribe to never miss an episode of The Main Scoop series.

In this episode of the Futurum Tech Webcast Interview Series, I speak with Ken Exner, the VP of Product at Elastic. We discussed Elastic's role in the open-source community and its connection to the company's wider strategy. Exner explains that Elasticsearch, an open-source search and indexing technology, gained popularity and enabled Elastic to expand into different industries. We then discussed the relationship between open source and commercial interests, highlighting the increasing use of Elasticsearch in the context of AI. Our conversation covered: The market trends and opportunities brought about by AI. The advancements in generative AI, that allow for the generation of data and content rather than just analyzing historical data. The impact of large language models, such as GPT-3 and GPT-4, in the AI space and how they have accelerated the capabilities of AI by at least a decade. How Elastic is focused on helping customers leverage generative AI in various enterprise settings, such as security, observability, and search. Elastic's new offering, aims to bring generative AI to a company's proprietary enterprise data. Elastic sits between public language models and enterprise data, bridging the gap by providing context to the models using proprietary information. The importance of relevance and context shaping the answers from the models. The role of Elastic as a 'picks and shovels' type company in the AI Gold Rush. How Elastic provides the foundational capabilities and building blocks for developers to create unique solutions on top of their platform. Elastic's investments in foundational capabilities, transformer model integration, relevance capabilities, and vector database technology. How Elastic has been working on search capabilities for years and is now well-positioned to facilitate the connection between public language models and enterprise data, allowing businesses to harness the power of AI in a relevant and context-aware manner.

In this episode of the Futurum Tech Webcast Interview Series, I had the opportunity to speak with Ash Kulkarni, the CEO of Elastic, about the company's upcoming sales kickoff and the challenges faced by its customers. During our conversation, Ash highlighted the positive momentum they have experienced at Elastic over the past year. The company has successfully released new products and formed partnerships with hyper-scaler partners, resulting in significant progress. Elastic's customers have expressed their desire to achieve more with less, leveraging insights from both structured and unstructured data in real-time. As enterprises seek a platform that enables efficient data analysis and drives business growth, Elastic have listened closely to their needs. In our discussion Ash emphasized the importance of Elastic's relevance engine in making sense of data while ensuring privacy and security. We discussed the following topics: Elastic's evolution from being primarily a search analytics platform to offering observability and security solutions. The impact of large language models and AI, highlighting the opportunities they present. The immense potential for Elastic to connect private enterprise data with large language models, enabling the development of generative AI applications. The alignment between Elastic existing user base, its popularity, and the company's developer appeal positions Elastic favorably to seize this opportunity. Elastics' ongoing innovations, including platform capabilities, AIOps, and security analytics. The establishment of Elastic's Security Threat Research Labs, that aims to research open attacks and enhance protection for customers. The company's collaborations with hyper-scaler partners like AWS, GCP, and Azure, as they play a crucial role in building momentum for the company's offerings. How Elastic is committed to addressing its customers' challenges, such as the skills gap and the increasing volume of data. Elastic helps enterprises overcome these obstacles by providing real-time insights from all types of data, including both human-generated and machine-generated data, such as logs.

In this episode of The 5G Factor, our series that focuses on all things 5G, the IoT, and the ecosystem as a whole, I'm joined by my colleague and fellow analyst, Ron Westfall for a look at 5G news and what's going on that caught our attention this week. Our conversation touched on: Nokia and Future Tech Partner for Private 5G. The announcement by Nokia and Future Technologies of their collaboration on private 5G in the U.S. Federal market. The companies have been awarded several multi-year, multi-million dollar contracts to provide private 5G solutions for lab, deployable, and large networks in the U.S. Federal market. Of note, Nokia was an early entrant into the private 5G space and claims to have 52% market share in the space, with over 560 customers to date. In the coming decade, Nokia has identified the potential need for 14 million industrial sites to be equipped with private 5G, so it's a lucrative market and one with many opportunities ahead. The FCC sides with Starlink on 12 GHz Spectrum. Siding with Starlink over Dish on what has been a long, drawn-out debate, the FCC has approved a proposal to preserve frequencies for satellite services between the 12 GHz spectrum (12.2 and 12.7 GHz), denying Dish's request to use the spectrum for a high-power, two-way mobile network Ericsson's hybrid for 5G core proposition. Ericsson's hybrid for 5G core proposition is all about accelerating hybrid cloud for 5G core, which is a collaborative undertaking involving Ericisson, the hyperscalers, and CSPs to create a telco-grade hybrid cloud that is secure, TCO optimized, and globally available. Partnership Between NTT and Cisco targeting the manufacturing, transportation, and healthcare segments. We explored the partnership between Cisco and NTT, which is designed to serve customers by using NTT's Edge as a Service portfolio and Cisco's IoT capabilities, helping organizations advance their sustainability goals.

In this episode of the Futurum Tech Webcast Interview Series, Steven Dickens is joined by Eddy Ciliendo, Chief Strategy Officer for Model9 for a conversation about the magic behind Model9's technology and how that translates to solving customer challenges. So what is the "secret sauce" behind Model 9's solutions? That's exactly what they covered in this conversation. Here are some of the highlights: Eddy opens the conversation by telling us about his role with Model9 and the company itself. They discuss Model9's core technology and its three main products, offering flexible solutions for customers. They explore how the threat landscape is driving demand for the solutions Model9 offers, and how Model9 Shield addresses the critical security needs of their customers. They also discuss how Model9 Manager simplifies infrastructure, yet offers flexibility between cloud and on-prem object storage. Eddy shares the benefits of Model9 Gravity, a product that transforms siloed mainframe data for use in open-system formats. And finally, they discuss how the modular nature of Model9's products allow customers a variety of entry-points, customized to the needs of their organization. Learn more at model9.io.

In this episode of the Futurum Tech Webcast Interview Series, analyst Steven Dickens is joined by Eddy Ciliendo, Chief Strategy Officer for Model9 for a about the performance of Model9's cloud solution. So how fast is fast? That's exactly what they covered in this conversation. Here are some of the highlights: Eddy opens the conversation by explaining the physics behind Model9's powerful performance. They discuss how cloud storage can be faster than FICON. They explore how Model9 is approaching increased efficiency with their product. They discuss Model9's architecture and how it leverages the speed of parallelized deployment. Eddy shares a significant customer success story where Model9's solution brought increased efficiency to operations. Learn more at model9.io.

In this episode of the Futurum Tech Webcast – Interview Series, we address the topic of cloud optics innovation and why it is critical to fulfilling the emerging demands in next generation AI/ML systems. Marvell's new Nova offering, a 1.6T PAM4 DSP optimized for high-performance fabrics in AI/ML environments, focuses on delivering breakthroughs in optical connectivity by enabling the highest speed of data movement in cloud AI/ML and data center networks. Powered by a groundbreaking 200 Gbps/lambda optical DSP, Nova doubles the optical bandwidth of current solutions to enable 1.6 Tbps pluggable modules for scaling AI clusters. Nova extends the multi-source pluggable optics ecosystem and provides the advanced technology needed to alleviate data center network bottlenecks as the industry transitions to 51.2 Tbps networking architectures. Host Ron Westfall welcomes Nigel Alvares, VP of Global Marketing and Business Planning at Marvell Technologies, a top-tier semiconductor company. Nigel is a returning guest on this show, and astutely shares his insights and perspective on the direction of the cloud optics market segment and its vital role across AI/ML and data center environments. To start their discussion, they focused on the Nova PAM4 DSP product and how the PAM4 DSPs sit inside of an optical module that plugs into the back of a switch. Nigel demonstrated how one works and deftly explained they essentially transfer data from the switch to optical modules so that data can be moved anywhere in the world. Today, Marvell's Nova product is ready to meet the bandwidth boom clouds are facing as data traffic is forecasted to grow at over 40% per year. Notably, it's growing even faster inside the data center, where PAM4s are mostly used. Some estimate that East-West traffic between racks in data centers is now 70% of traffic. As a result, clouds are investing heavily in switched and optical interconnects powered by DSPs such as Nova. Their conversation drilled down on the following key topics: What kind of impact will the Marvell Nova solution have on AI, especially in handling and scaling the required cloud workloads. Why Nova is the first chip with 200G per lambda or wavelength and how Marvell accomplished this breakthrough. The benefits Nova can deliver such as the doubling of data capacity, getting the same amount of bandwidth with half the equipment, and saving valuable real estate in data centers. We examined the latest developments in co-packaged silicon and direct drive designs including their pros and cons. Using linear direct (LD) or co-packaged optics (CPO) approaches comes down to customer preferences, although it can be two more years before they become mainstream. An assessment of active electrical cable (AEC) technology and how they can help enable server to server bandwidth can start to double every few years akin to rack interconnects as well as optical arriving inside servers due to PAM4 commodifying optical bandwidth. Why modules have a long life ahead of them, especially throughout AI clusters, and how Marvell's 3nm innovations play a key role.

In this episode of The 5G Factor, Shelly Kramer and fellow analyst Ron Westfall took a look at the recent developments in the 5G ecosystem that we think you might want to know about. Their conversation covered: News that Dish plans on slowing its spending on 5G, at least for a bit. What's the rationale here? Speaking of Dish, the company has filed a petition with the FCC hoping to block T-Mobile's purchase of 600MHz spectrum – what's that all about? And speaking of spectrum, are politics getting in the way of unleashing 5G innovation, especially in rural and other underserved areas? Maybe. And they closed the show talking about Qvantel Flexx BSS, a cloud-native SaaS based BSS, which comes with pre-built out of the box use cases designed for quick deployments that will allow telcos to develop, manage, and monetize new services now available on AWS. CSPs should like this.

In this video, I share my thoughts on Microsoft's Dynamics 365 Copilot and the benefits of new technologies, like Generative AI, to increase productivity for businesses– especially sales and marketing organizations. As businesses look to new technologies to enable their sales and marketing teams to be more successful, and provide better customer service, especially in the current economic landscape– I believe solutions like Microsoft's Dynamic 365 Copilot are providing powerful tools to do more with less. This webcast covers: The current technological and economic challenges facing sales, marketing and customer service-centered organizations The benefits Microsoft Dynamics 365 Copilot offers businesses, particularly the reduction of manual tasks and improving critical client-outreach An overview of Generative AI, as well as the problems and key productivity issues that tools like Generative AI help to solve The significance of the customer experience when considering increased consumer expectations, given that 70% of customers would switch to another company after a single negative experience How Microsoft Dynamics 365 Copilot is revolutionizing the way we work, offering game-changing solutions that save time and money Learn more about Microsoft Dynamic 365 Copilot here. #microsoft, #microsoftdynamics365, #generativeai, #productivity, #technology, #customerservice, #ai, #futurumresearch, #danielnewman, #thefuturumgroup

Daniel Newman, CEO of The Futurum Group, and Joe Doria, CMO of Broadcom Mainframe Software, talk with Tarun Chopra, Vice President of IBM Cloud and Data at IBM, to talk about how the rise of generative AI driven by Chat-GPT, DALL-E, and others has reimagined how to unlock new value. But like any new technology, organizations must be able to scale to meet core business needs. Learn how to get the most value from these models across your business. It was a great conversation and one you don't want to miss. Like what you've heard? Check out Episode One of The Main Scoop, Episode Two of the Main Scoop, Episode Three of The Main Scoop, Episode Four of The Main Scoop, Episode Five of The Main Scoop, Episode Six of The Main Scoop, Episode Seven of The Main Scoop, Episode Eight of The Main Scoop, and Episode Nine of The Main Scoop, and be sure to subscribe to never miss an episode of The Main Scoop series.

In this episode of the Futurum Tech Webcast, host Shelly Kramer had the chance to have a conversation with Sandrina Sieverdingbeck, Head of Strategy & Corporate Development for Salzgitter AG, and Stefan Weisenberger, head of the Mill Products & Mining business unit for SAP about the drive for green steel for a fascinating conversation about sustainability and the drive for green steel, and how Salzgitter AG is leading the transformation to a low carbon steel industry. Sustainability and the shift to a low carbon industry is a topic that's top of mind in the mill & mining industry, so it was exciting to have the opportunity to hear from Salzgitter AG on how they are embracing and driving this transformation. Our conversation covered the following: The Drive Toward Sustainability for the Mill Products & Mining Industry Sustainability and Green Steel Salzgitter AG's Deal with BMG and Insights on Decarbonization of the Entire Value Chain Digital Transformation: The Key to a More Sustainable Business

In this episode of The 5G Factor Shelly Kramer is joined by colleague and fellow analyst Ron Westfall to talk all things related to 5G, the IoT, and the ecosystem as a whole. Their conversation covered the following: T-Mobile is rumored to be partnering with Samsung on 5G network equipment Nokia's refreshed brand identity and brand strategy Vodafone and Raspberry Pi Highlights from Futurum's recently published 5G Sustainability Market Insight report This is a great conversation you won't want to miss! Download Futurum's 5G Sustainability Market Insight Report here: https://futurumresearch.com/market-insight-reports/5g-sustainability-csps/

In this episode of the Futurum Tech Webcast host Shelly Kramer is joined by George Koutsaftes, President and CEO of Honeywell Safety and Productivity Solutions for a conversation about the future of warehouses. George joined me from ProMat, one of the biggest manufacturing and supply chain tradeshows, which took place in Chicago last week, and in addition to talking about the future of dark warehouses, he also shared insights on some of the key trends he's observed there. We live in an increasingly digital economy, which includes a massive web of packaging, shipping, warehousing, and distribution designed systems to help meet customer needs. In fact, without this physical infrastructure, the digital economy would grind to a sudden halt. Over the course of the last few years and in order to combat labor shortages and deal with increased e-commerce demand, many companies have moved quickly to add automation and robotics to warehouse operations. In fact, it's not at all surprising that the global market for warehouse automation technology is anticipated to reach $21.7 billion this year, which could lead to dark warehouses — which is a very good thing. Their conversation covered the following: * What a dark warehouse is, and what that looks like in practice. * There's been a significant investment in new warehouses, both physical buildings and the technology within them. They discussed the driving forces behind that and how dark warehouses can alleviate the challenge. * They explored the Interoperability Gap and why it's such a major challenge for the industry. * They discussed some of Honeywell's extended capabilities designed to address the Interoperability Gap and how those are being received in the market. * They talked about customer challenges throughout the industry and the key challenges George and his team at Honeywell seek to address. It was a great conversation and it's clear that addressing warehouse automation is on the minds of many throughout the industry, and with good reason.

On this episode of Futurum Live! From the Show Floor, Futurum Research Senior Analyst Steven Dickens talks with BMC Software's Principal Product Manager, Paul Spicer, during the SHARE Conference in Atlanta. Their conversation covered the state of AIOps in mainframe environments and what BMC is bringing to the table. It's a great conversation you don't want to miss. Learn more about BMC Software at https://www.bmc.com/. #mainframe, #cloud, #tech, #technology, #BMC, #PaulSpicer, #developerExperience, #SHARE, #SHAREAtlanta2023, #StevenDickens, #Futurum, #FuturumResearch

On this episode of Futurum Live! From the Show Floor, Futurum Research Senior Analyst Steven Dickens talks with BMC Software's Principal Product Manager, Paul Spicer, and Ensono's Expert Mainframe System Programmer, Paul Buchanan, during the SHARE Conference in Atlanta. Their conversation covered the client perspective of AIOps integration, and how skills play into its adoption. It's a great conversation you don't want to miss. Learn more about BMC Software at https://www.bmc.com/.

In this episode of the Futurum Tech Webcast, host Shelly Kramer is joined by Jeffrey Hausman, Product Officer at Samsara, for a conversation focused on how organizations are using AI and digitization to operate more efficiently, safely, and sustainably. In the last decade, we've gone through a period of unprecedented change. Everything is connected. Organizations have trillions of data points at their fingertips to make decisions faster, increasing productivity and efficiency in the process. But it can often feel overwhelming — and with good reason. Hausman shared that there are some 4+ trillion data points collected annually, and 2+ million total IoT devices deployed globally, and those numbers are growing at a rate that is mind-blowing. And that velocity? It's absolutely not slowing down. So, what can organizations do to make sure that they are capitalizing on their data and preparing for whatever change is ahead? This is exactly what Jeff and Shelly discussed as he shared insights from his team at Samsara, the role Samsara's Connected Operations Cloud is playing, the successes their customers are having, and what's ahead as AI continues to evolve. Their conversation covered: • An overview of Samsara and how its product offering, the Connected Operations Cloud, helps customers solve real-world problems through digitization so they can operate more efficiently, safely, and sustainably. • How organizations can think about data differently, and make sure they're capitalizing on the data they have and preparing for the changes ahead. • How the Connected Operations Cloud solution handles third-party integrations to help drive the right outcomes, offering significant competitive advantages. • Jeff shares some examples of customer success stories using Samsara's solution, highlighting how digitization through the Connected Operations Cloud solution has solved significant challenges in physical operations. • We discuss what challenges customers are facing in the year ahead, and what the biggest opportunities are for digitization in helping surmount those challenges, as well as the increased pressure to improve sustainability. Last but never least, Jeff and Shelly discuss what Samsara is seeing with regard to how AI is evolving in their space and offering unique advantages to their customers, as well as the importance of data privacy for those customers now and in the future.

In this episode of the Futurum Tech Webcast, host Shelly Kramer is joined by Thomas John VP of Partner Sales International for Five9 for a conversation that's increasingly popular today: Partner ecosystems. Why is this such a hot topic these days? It's pretty simple: in our current business environment, businesses rarely operate purely on their own. Today, we have tech partners, channel partners, integrators, collaborators, and many more players within a partner ecosystem who work together to deliver best-in-class customer experiences and equally best-in-class solutions for customers across the board. So why are these partnerships, and the partner ecosystem as a whole so important? That's exactly what Thomas and Shelly covered in this conversation. Here are some of the highlights: Thomas started off by giving us a description of Five9's partner ecosystem in the EMEA region and a glimpse into some of Five9's existing partner relationships. They talked about why a partner ecosystem is so important today for an organization's success. They shared our thoughts on what makes a successful partner ecosystem. They explored the challenges today's contact centers face and how a vibrant partner ecosystem can help. Thomas explained Five9's partner ecosystem in detail and how they are able to deliver CCaaS in various industries across the European region. They closed the show talking about what's ahead for Five9 and Thomas and his team as it relates to partnerships they're looking forward to in the coming year.

Daniel Newman and Joe Doria, CMO of Broadcom Mainframe Software, spend time with Joe Schuler, Vice President at Mastercard to discuss the future of payments and payment rails. Digital payment technology is crucial to empowering economies and individuals; and fundamental to the future growth of digital commerce. The key to successful digital payments is the customer experience, and everyone in the ecosystem must evolve to make it work. It was a great conversation and one you don't want to miss. Like what you've heard? Check out Episode One of The Main Scoop, Episode Two of the Main Scoop, Episode Three of The Main Scoop, Episode Four of The Main Scoop, Episode Five of The Main Scoop, Episode Six of The Main Scoop, Episode Seven of The Main Scoop, and Episode Eight of The Main Scoop, and be sure to subscribe to never miss an episode of The Main Scoop series.

In this episode of our Futurum Live! From the Show Floor Video Series, Shelly Kramer had a great conversation at Enterprise Connect 2023 with Salesforce's Sameer Abhinkar, Director, Product Management, Service Cloud Einstein. Her conversation with Sameer followed his keynote session, where he shared product updates on Salesforce's Einstein GPT. Sameer walked us through the key elements of his keynote presentation, explaining what Einstein GPT is and how customers are using and can be using it. They explored some use cases that customers are asking for, and where they can see some immediate benefit with Einstein GPT, especially when it comes to large language models. Lastly, Sameer shared his thoughts on what customers should keep in mind as they want to get started with generative AI in general and with Einstein GPT in particular, as well as some insights on what he sees ahead for the industry as a whole, and on customer experience in particular.

At Enterprise Connect 2023 held in Orlando last week, Shelly Kramer had the opportunity to chat with Salesforce's Ryan Nichols, SVP & GM of Contact Center as part of our Futurum Live! From the Show Floor video interview series. Her conversation with Ryan was terrific and centered on the following: * This is a contact center show – what is Salesforce doing at Enterprise Connect? * Thoughts on what customers are looking for in Salesforce as it relates to all things customer engagement * What companies are thinking about — and perhaps should be considering — as they are considering utilizing and/or maximizing Salesforce's offerings (including Data Cloud, Marketing Cloud, Contact Center, etc.) and how these all can be woven together to help customers deliver on the customer experience front.

In this episode of our Live! From the Show Floor Video Series, Shelly Kramer had the chance to sit down at Enterprise Connect 2023 this week with Zoom's Global CIO Gary Sorrentino as part of our Futurum Live! From the Show Floor video series for a quick catch up. Our conversation revolved around the following: Zoom's evolution from a killer app to a killer platform has been the company's focus over the course of the last year or so. Gary shared thoughts on how this process has been and what he's thinking about ahead. We talked a little about the future of work and how that's evolving, and where he and the team at Zoom are heading on that front. And of course, we talked about AI. Like many vendors here at Enterprise Connect, Zoom has been developing AI since the early days, it's not a new thing by any stretch. Given the rapid rise of generative AI and all the buzz around ChatGPT and others in the space, we talked a little about Zoom is going with AI and what's ahead. This is a great conversation you don't want to miss!

In this episode of our Live! From the Show Floor Video Series, here at Enterprise Connect 2023 in Orlando, Futurum's Shelly Kramer sits down with Geoff Huang, VP Solutions & Product Marketing for a quick catch-up on Webex by Cisco's many announcements this week. This included: Webex's devices portfolio driving re-imagined workplaces The ability to create a meeting room out of any space with meeting zones Changing a collaboration space into an AI-powered meeting zone to help remove distracting background noises Cisco's exciting vision for the future with Cinematic Meetings — think of a conference room equipped with multiple cameras controlled with powerful video intelligence capabilities Optimized collaboration delivered by Cisco's Webex Suite Geoff also shared thoughts on what's happening from an industry perspective and some of the insights he's gained over the course of the last few days at Enterprise Connect. We wrapped up the conversation talking about AI, the current buzzword du jour, and some thoughts on what customers should think about when leveraging AI for collaboration or customer experience solutions.

Daniel Newman, a founding partner and Chief Analyst at Futurum Research, shares his insights on Amazon's announcement that Sidewalk is now open for developers. He gives a brief overview of what Amazon Sidewalk is, the three key wireless technologies it's using including Semtech's LoRa® technology, and what it means for device connectivity and consumer IoT. He also covers some of the first third-party Amazon Sidewalk products, which are now available, that were also announced today. Learn more about today's announcement from Amazon here: https://finance.yahoo.com/news/amazon-invites-developers-test-sidewalk-125900528.html Learn more about the new third-party products that are based on Semtech's LoRa technology here: https://www.businesswire.com/news/home/20230328005459/en/Semtech-Announces-First-LoRa%C2%AE-enabled-Third-Party-Products-Based-on-Amazon-Sidewalk-Are-Now-Available.

In this episode of the Futurum Tech Webcast, host Shelly Kramer is joined by Carsten Storm, Head of Marketplace for the SAP Digital Experiences team for a conversation around our latest report: 2022 B2B Digital Buyers' Journey: Forces Shaping the Future of Enterprise Procurement, done in partnership with SAP. In 2019, our team at Futurum Research collaborated with SAP to understand the trends, practices, and challenges in relation to the digital buying of enterprise software solutions. That first edition of the report offered an inside look at the shift that was happening within procurement. But then, our world underwent a cataclysmic shift. Last fall, we again partnered with SAP to understand the forces that have shaped both the demand for and the process of enterprise software procurement. So, what do procurement officers and businesses need to know? What did we learn in the report? That's exactly what Carsten and Shelly discussed in this episode. Their conversation covered the following: The business world has undergone immense changes in the last few years, and we kicked off the show by discussing how this has impacted purchasing. Our research showed that a whopping 89% of B2B organizations reported changing their business models during the past two years — and we discussed what these changes look like. Our research also showed that 78% of respondents reported looking for ways to streamline the procurement process, while 27% say their current process never or only occasionally operates as efficiently as it did in the past. We explored why streamlining procurement is important and the challenges organizations face in that undertaking. We talked about the fact that how we shop, and our shopping preferences — both as consumers and as B2B buyers — has changed, how these changes impact how we do business, and how that has spurred a rise in consumer marketplaces. We explored what enterprise organizations are doing to adapt to a change in procurement practices and what their challenges are as it relates to software procurement. We know that the future of procurement is digital, and our conversation explored what our research showed that organizations want from their procurement processes. B2B procurement pros are very clear: they want to purchase primarily online, through a vendor's site or a digital marketplace, they want a one-stop shop where possible, featuring multiple vendors, and almost 20% today expect to purchase at least half of their enterprise software through a digital marketplace. Given these very clear preferences from B2B buyers, how can enterprise organizations thrive in today's marketplace and serve those buyers' needs efficiently and effectively? To get the answers to that question, you'll need to tune in and hear what Carsten has to say.

On this episode of The 5G Factor, part of The Futurum Tech Webcast, Shelly Kramer is joined by fellow analyst and colleague Ron Westfall to talk about 5G network builds and some of the things 5G network decision-makers should consider when they are focused on things like streamlined builds, operational capabilities that provide AI-powered intelligence and end to end automation, along with all things sustainability, which is a key business focus today. And when we mention sustainability, that includes sustainability in operations, sustainable systems overall, and sustainable architecture. Thinking all things 5G networks means that we're going to take a deep dive into Juniper's Cloud Metro offering and the role it is playing in all things related to 5G network builds. Our conversation included the following touchpoints: * What is Cloud Metro and why is it important to the 5G ecosystem? * Juniper positions Cloud Metro as being all about Volume, Velocity, and Variety * New applications shifting service delivery into the Metro * Metro becomes the "New Edge" with big growth potential * The expanded Cloud Metro solution * Cloud Metro: New category for sustainable business growth * How you can get to sustainable business growth with traditional Retro Metro * Juniper Paragon Automation as a Service

On this episode of the Futurum Tech Webcast – Interview Series, I am joined by Chris Hollies, CTO Oracle Practice for Capgemini UK and David Cottee, Senior Director Solution Engineering at Oracle. In our conversation covered the following: Sovereign cloud offerings in the UK and EU regions An overview of recent MySQL heatwave announcements How sustainability is becoming a large part of business for Capgemini's customers A deep dive into the Capgemini Oracle partnership

On this episode of the Futurum Tech Webcast Interview Series, I am joined by Ignacio Contreras, Senior Director Product Marketing at Qualcomm Technologies to talk about AI, next generation modem technology, and more. In our conversation, we discussed the following: Qualcomm's latest modem, Snapdragon X75 The modem's AI capabilities The industries that can leverage the Snapdragon X75 and modem-RF system Top benefits for OEMs and their consumers

Hosts Daniel Newman and Joe Doria welcome special guest Mark Wilson, Founder and Technical Director at Vertali. Together they cover the wide-ranging implications of transforming your security posture and why it matters to your digital strategy and business reputation. It was a great conversation and one you don't want to miss. Like what you've heard? Check out Episode One of The Main Scoop, Episode Two of the Main Scoop, Episode Three of the Main Scoop, Episode Four of the Main Scoop, Episode Five of the Main Scoop, Episode Six of the Main Scoop, and Episode Seven of the Main Scoop, and be sure to subscribe to never miss an episode of The Main Scoop series.

On this episode of the Futurum Tech Webcast – The Power of Tech Education Series, host Daniel Newman is joined by Eric Fusilero, Vice President of Global Enablement and Education at Splunk, for Part Two of the series, to talk about how Splunk is contributing to tech education and working to close the skills gap in the industry. Their conversation covers: * How the journey of continuous improvement enables learners to increase job satisfaction, among other benefits * The challenges with the technological skills gap, and what Splunk is contributing to close the gap * How Splunk is developing their products to support the trends in IT and security * The integration of education, training and certification in the industry * Splunk's commitment to enabling the next generation of tech innovators

On this episode of the Futurum Tech Webcast – The Power of Tech Education Series, I am joined by Eric Fusilero, Vice President of Global Enablement and Education, and Dustin Eastman, a Sales Engineer at Splunk, for our third and final part of the series, to hear the first hand experience of an end user in technology and how specific education and certifications are helping him on his journey. Our conversation covers: How curiosity and initiative can help employees to grow and learn What makes Splunk a prolific proponent of continuous learning How Splunk's training and knowledge translate into an end user's day to day operation Why it is important to take advantage of as many learning opportunities as possible

On this episode of the Futurum Tech Webcast – The Power of Tech Education Series, I am joined by Eric Fusilero, Vice President of Global Enablement and Education at Splunk. This is Part One of a new video series to talk about the state of technology education and why it is pivotal to both organizational and end user success. Our conversation covers: The significant need for continued education to support cybersecurity, data, protection against threats, other parts of the technology industry The trends in education that help people stay knowledgeable about what's current in the IT industry Why it's so important for companies to invest in the future success of their employees and IT professionals How companies can create a culture which nurtures upskilling, reskilling, relearning for their professionals

On this episode of Futurum Live! From the Show Floor, Futurum Research Senior Analyst Steven Dickens talks Scott Fagen, President of SHARE. Their conversation covered Scott's vision for SHARE in the future, where the organization is headed, and what people can expect from SHARE New Orleans in August. It's a great conversation you don't want to miss. Learn more about SHARE on their website.

On this episode of Futurum Live! From the Show Floor, Futurum Research Senior Analyst Steven Dickens talks with 21st Century Software's CEO, Nicholas Pachnos, during the SHARE Conference in Atlanta. Their conversation covered 21st Century's efforts to connect with younger generations entering the IT workforce, where they fit into the mainframe, and how AI is affecting their modernization agenda. It's a great conversation you don't want to miss. Learn more at 21st Century Software's website.

On this episode of Futurum Live! From the Show Floor, Futurum Research Senior Analyst Steven Dickens talks with Rocket Software's Phil Buckellew, President of Infrastructure Modernization Business Unit, during the SHARE Conference in Atlanta. Their conversation covered Rocket Software's hybrid cloud approach to solving modernization challenges, their broad portfolio and deep technical expertise, and what makes them a viable long-term strategic partner. It's a great conversation you don't want to miss. Learn more about Rocket Software here.

On this episode of the Futurum Tech Webcast, Futurum Research Senior Analyst Steven Dickens talks with BMC Software's VP of Research and Development, David Jeffries, during the SHARE Conference in Atlanta. Their conversation covered BMC's efforts with their own development team to prioritize automation and modern tools to improve the developer experience. It's a great conversation you don't want to miss. Learn more at BMC Software.

On this episode of Futurum Live! From the Show Floor, Futurum Research Senior Analyst Steven Dickens talks with BMC Software's DevOps Evangelist, Tony Anter and Lead Project Manager, Mark Schettenhelm during the SHARE Conference in Atlanta. Their conversation covered the importance of improving the developer experience, eliminating the silos between distributed and mainframe application development, and the delivery of modern tooling to help customers improve the experience to deliver innovation faster. It's a great conversation you don't want to miss. Learn more at BMC Software.

In this episode of Futurum Live! From the Show Floor, Futurum Research Senior Analyst Steven Dickens talks with Model9's Chief Strategy Officer, Eddy Ciliendo, during the SHARE Conference in Atlanta. Their conversation covered Model9's success in 2022 and how they reached 100% customer retention. It's a great conversation you don't want to miss. Learn more at model9.io

In this Futurum Live! From the Show Floor at Mobile World Congress 2023, Shelly Kramer joined by Rod Forter, Senior Director, Business Development with Qualcomm Technologies, Inc. for a conversation about one of Qualcomm's latest releases: Qualcomm Aware Platform. Qualcomm Aware Platform, released the week before MWC 2023, is designed to address ecosystem fragmentation and empower developers and enterprises to harness real-time information to accelerate their digital transformation programs. So, what do teams need to know about this new release? That's exactly what Rod and Shelly discussed. The conversation covered: · A general overview of Qualcomm Aware · How organizations can benefit from the platform · Key challenges that Qualcomm Aware is looking to solve · What industries or use cases Qualcomm anticipates working with after the initial launch · How Qualcomm is working with hyperscalers like AWS and Azure It was a great conversation, and one you don't want to miss. Want to learn more about the platform? Check out this article that Shelly wrote, here or read the press release from Qualcomm.

In this Futurum Live! From the Show Floor at Mobile World Congress 2023, Shelly Kramer is joined by Meredith Alexander, Senior Manager, Product Marketing and Kishore Sannidhanam, Vice President Industry Advisors, Communications & Media for Salesforce for a conversation about what is happening in the communications industry, and what organizations need to know to adapt. The conversation revolved around: New trends in the communications industry How organizations can unlock new revenue streams through NaaS marketplaces A look into the Salesforce App Exchange marketplace What's new from Salesforce that can help communications companies meet their goals and respond to market changes It was a great conversation, and one you don't want to miss. To learn more about the latest communications trends that can decrease churn and boost efficiency, visit Salesforce's website here.

On this episode of the Futurum Tech Webcast – Interview Series, I am joined by Ray Smith, Vice President of Supply Chain at Microsoft, to talk about Microsoft's latest offering. Our conversation covers: Customer needs and challenges across industries related to supply chain Main trends and 'pain points' being seen in the market How Microsoft is helping their customers mitigate those challenges What business outcomes Microsoft Supply Chain solutions can drive to help leaders impact their bottom line What sets Microsoft apart from their competitors Microsoft's vision for the future of Supply Chains for global business and the role Microsoft can play It's a great conversation, and one you won't want to miss. To learn more about Microsoft Supply Chain, check out their website here.

On this episode of the Futurum Tech Webcast – Interview Series, host Daniel Newman is joined by Shaun McCarthy, President of North American Sales at Nokia, to talk about Nokia's strategy and what's ahead for the future. Their conversation covers: Shaun's first impressions in his exciting new role Key sales and corporate strategies at Nokia Current market opportunities What sets Nokia apart from their competitors Customer impressions and success stories What's ahead for Team Nokia It's a great conversation, and one you won't want to miss. To learn more about Nokia, check out their website here.

This episode of The Main Scoop discusses the constantly changing regulatory and environmental, social, and governance (ESG) landscape and the difficulties organizations face in increasing value for stakeholders. IT leaders must formulate plans to reduce risk and enhance value throughout their companies. Rebecca Levesque, President and Chief Revenue Officer of 21st Century Software, joins Greg and Daniel as they explore the need for a comprehensive approach to address the new factors that influence brand value and trust.

On this episode of the Futurum Tech Webcast -- Interview Series, I am joined by Marne Martin, President of Service Management, EAM & Global Industry at IFS, for a conversation about service management in the global market. Our conversation covers: Customer challenges across global markets and different industry sectors Key takeaways from their recent IFS Unleashed event What is behind the rise in prominence and rapid growth of IFS in service management What is holding back a broader adoption of outcome-based contracts & how IFS is accelerating the shift How the alignment of asset and service management can inform their offering The significance of moment of service for IFS customers It's a great conversation, and one you won't want to miss. To learn more about IFS, check out their website here.

This episode of The Main Scoop brings forward a new perspective on the efficacy of enterprise technology investments from studying the IT portfolio and performance profiles of over 2,000 organizations. Joining Greg and Daniel is Dr. Howard Rubin, Founder of Rubin Worldwide and a strategic advisor to many of the world's largest enterprises and by multiple heads of state. You'll learn how organizations can apply risk and performance-based IT investment principles that maximize business outcomes. Is your technology investment portfolio optimized to deliver the most value? Join us to learn more.

On this episode of the Futurum Tech Webcast, Shelly Kramer is joined by Danielle Shields, Head of Sales, Americas and Tim Steward, Principal Data Enterprise Architect for Fujitsu for a conversation on open source software and the value it can deliver, especially when organizations are focused on the speed of innovation. They also took a look at Fujitsu's Enterprise Postgres solution and the impact it's having in the market. The IT infrastructure landscape has shifted quite a bit in recent years, with an increased understanding of and interest in open source software. In fact, Red Hat's 2022 The State of Enterprise Open Source research showed that IT leaders are 82% more likely to select a vendor who contributes to the open source community. That said, not everyone is there yet when it comes to understanding the benefits of open source solutions, and challenges and hurdles remain for organizations when considering this shift. What exactly do IT teams need to know? That's exactly what Danielle, Tim, and Shelly discussed on today's episode. Our conversation covered the following: What has contributed to the upward trend of IT leaders prioritizing enterprise open source over traditional solutions to meet challenges and build their infrastructure? How open source software, where code is freely and widely available, facilitates collaboration, drives innovation, and speeds up the development of new technologies. Why companies might opt to work with a proprietary open source solution. How integrating an open source software solution into current business environments doesn't necessarily have to be complicated, and how Fujitsu's Enterprise Postgres solution helps alleviate apprehensions regarding compatibility and integration. What role the team at Fujitsu plays for customers migrating from one database solution to another and what ongoing support is offered. How the Fujitsu Enterprise Postgres solution works between vendors using containers and/or hybrid and multi-cloud platforms and what the ease of use/movement looks like. What role open source solutions like Fujitsu Enterprise Postgres play in ensuring the latest standards and laws surrounding data security are a top priority And speaking of risk, they explored how an open source solution can actually help mitigate risk and provide the security governance large corporations require. They wrapped the show with Danielle and Tim sharing the key differentiators between the Fujitsu Enterprise Postgres solution and other solutions in the market and where people can go to learn more about this innovative solution.