Digital HR Leaders with David Green

In this episode of the Digital HR Leaders podcast, David is joined by Toby Culshaw, Talent Intelligence Lead at Amazon and author of the book Talent Intelligence: Use Business and People Data to Drive Organizational Performance.  Having built successful talent intelligence teams at both Phillips and Amazon, Toby is one of the leading authorities in the talent intelligence space.   With the global economy recently having been turned upside down, and many large organisations looking at cost-cutting initiatives, Toby will be sharing his insights into how organisations can leverage the power of talent intelligence to push through the heavy headwinds of the recession and come out with a competitive advantage.   The conversation will cover:  - The various types of data sets that can be used to hone talent intelligence  - How to set up and position a talent intelligence function  - The skills you should look out for to build an effective talent intelligence team  So if you’re interested in understanding how you can thrive during these difficult times, or you’re simply looking for advice on how to set up a talent intelligence team, then this is a podcast you don’t want to skip!  Link to Toby Culshaw’s book Talent Intelligence: Use Business and People Data to Drive Organizational Performance, here: https://www.amazon.co.uk/Talent-Intelligence-Business-Organizational-Performance/dp/1398607231   Enjoy!  Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai  Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Digital HR Leaders podcast, David is joined by Microsoft’s Head of People Analytics, Dawn Klinghoffer.   With over 25 years of experience in HR, Dawn is passionate about using data and analytics to drive insights that help organisations make better decisions about their people. She’s also a big advocate for employee thriving – which she believes is a much better measure of success than employee engagement.   In this episode, Dawn shares her thoughts on why employee thriving is so important, and how organisations can create cultures that support it. The conversation will also cover the role of people analytics in solving organisational challenges, and Dawn even shares a sneak peek into her upcoming research.   So if you’re interested in learning more about employee thriving, or you’re just curious to learn what Microsoft is up to in the world of people analytics, tune in now!  Links to the resources mentioned in the podcast: https://hbr.org/2022/06/why-microsoft-measures-employee-thriving-not-engagement https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report?activetab=innovation-spotlights%3aprimaryr4  Enjoy!  Support from this podcast comes from Hibob. You can learn more by visiting:  https://hibobl.ink/DHL  Hosted on Acast. See acast.com/privacy for more information.

On this episode of the Digital HR Leaders Podcast, David is joined by Jacqueline Brassey, Chief Scientist and Director of Research for People and Organisation Performance at McKinsey and Co. Bringing over 20 years of experience as a practitioner academic in Leadership, Organisational Development and Positive Neuroscience, Jacqueline is passionate about helping organisations thrive by promoting mental health, wellbeing, agility and resilience. Research that Jacqueline has recently led has shown that despite organisations focusing their efforts on improving employee wellbeing, employee burnout remains shockingly high. This episode's conversation will cover various insights and actions HR Leaders can adopt to create a successful mental health and wellbeing strategy. Topics of discussion include: The impact toxic company cultures have on employee burnout How to build resilience through adaptability and authentic confidence Creating a workplace that attracts the future of work Links to the resources: https://www.mckinsey.com/mhi/our-insights/addressing-employee-burnout-are-you-solving-the-right-problem https://www.mckinsey.com/mhi/our-insights/present-company-included-prioritizing-mental-health-and-well-being-for-all https://www.managementboek.nl/boek/9789462156869/authentiek-zelfvertrouwen-jacqueline-brassey https://www.mckinsey.com/featured-insights/mckinsey-on-books/deliberate-calm Support from this podcast comes from Hibob. You can learn more by visiting: www.hibob.com/dhl Hosted on Acast. See acast.com/privacy for more information.

There is no denying that over the past few years the way that we work has completely shifted. From employee priorities to the way that we operate – the word of work is constantly evolving and HR technology is at the forefront of this change. On today’s episode of the Digital HR Leaders Podcast, David is joined by Ronni Zehavi, Co-Founder and CEO of people management software, HiBob.   As Ronni highlights in the interview, HR software is no longer a system of records. It has evolved to be an integrated part of the HR function that helps HR professionals focus on strategic initiatives, manage employee engagement and experience, and drive overall business success. But what can we expect for the future of work and HR tech?   Expect to learn more about topics such as:   How HR technology has evolved to meet the ever-changing priorities of the workforce How to prepare for the future of talent  The increasing importance of people analytics The role in HR technology in scaling the HR functionTop tips on choosing the best HR system for your business Predictions for the future of HR technology  Enjoy!  Support from this podcast comes from HiBob. You can learn more by visiting: www.hibob.com/dhl  Hosted on Acast. See acast.com/privacy for more information.

On today’s episode of the Digital HR Leaders podcast, David is joined by Mark Mortensen, Associate Professor of Organisational Behaviour at INSEAD.   Mark, who is a global thought leader in team collaboration and group dynamics, is known for his research surrounding hybrid working teams. And since we are currently living in a hybrid world, what better time to get him on the show to learn more about his views on what it takes to make hybridity work.   This conversation will cover topics such as:   - How to ensure equal opportunities amongst your hybrid teams - Fostering team collaboration within a hybrid working model - How to create psychological safety within hybrid teams - How to structure and manage your hybrid teams for the future of work  Enjoy!  Support from this podcast comes from HiBob. You can learn more by visiting: https://hibobl.ink/DHL  Hosted on Acast. See acast.com/privacy for more information.

In a world where flexible working is gaining more attention than ever, Spotify – who need no introduction – have been leading the way with their infamous Work From Anywhere program. A program, as the name highlights, that allows their employees to choose their place of work, whether it be remote, hybrid, or in a different city.  In this episode of the podcast, David will be speaking to one of the architects driving this approach, Anna Lundstrom, Spotify’s VP of HR. Expect to learn more about their fair compensation and benefits structure for those moving locations, how they prevent biases and foster collaboration and belonging. The conversation will also cover the impact the Work From Anywhere program has had on employee engagement, recruitment and retention, as well as the challenges and learnings faced throughout the journey.   Support from this podcast comes from HiBob. You can learn more by visiting: www.hibob.com  Hosted on Acast. See acast.com/privacy for more information.

In this week’s podcast, we go on a journey with Tiffany Monroe, Chief People & Culture Officer at H&R Block, on how she is transforming H&R Block’s people strategy to better align with the company’s ambitious growth goals.   On a mission to transform the organisation, Tiffany shares the various phases she and her team have been taking to implement their new operating system, BlockOS. The discussion also covers real-time results, the impact the pandemic has had on the progress of the strategy, Tiffany’s learnings and a lot more.  Support from this podcast comes from Charthop. You can learn more by visiting:  charthop.com/digitalhr  Hosted on Acast. See acast.com/privacy for more information.

In this week’s podcast, Madhura Chakrabarti, Global Head of People Insights and Analytics at Syngenta, talks about the process of upskilling Syngenta’s HR function towards data fluency.Expect to learn more about the importance of upskilling the HR function to be more data literate, as well as the different learning pathways taken by Syngenta to help create a more data driven HR function. The conversation will also cover the impact this has had on Syngenta, and of course, Madura’s key advice for those embarking on a similar journey.Support from this podcast comes from Charthop. You can learn more by visiting:charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.

In this week’s episode of the Digital HR Leaders, David will be speaking to ChartHop’s very own VP of People & Talent, Emily Connery, and Director of Diversity, Equity, Inclusion and Belonging, Ivori Johnson.Since ChartHop came on to the podcast last year, it has experienced fantastic growth. From just under 50 employees in 2021, it is now an organisation of over 200. And during this rapid growth, ChartHop has always kept its employee experience at the forefront of everything it does.Looking to learn more about ChartHop’s employee experience and DEIB secrets, this conversation will cover insights into creating fair recruitment, compensation and performance processes and building a thriving culture in a mostly remote workforce. The discussion will also guide how to promote and measure belonging, and the role data and HR technology plays in enhancing the employee experience.Support for this podcast comes from ChartHop. You can learn more by visiting: charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.

In this week’s Digital HR Leaders podcast, David is joined by Mollie West-Duffy & Liz Fosslien, co-authors of the book Big Feelings: How to be Okay When Things Are Not Okay.  In recent years, with the pandemic, rise in cost-of-living, and war in Ukraine, it is inevitable that we have all at some point experienced some form of overwhelming emotion. But what Mollie and Liz share in this podcast, is that it is ‘okay when things are not okay’.   The conversation will cover the top 3 big emotions identified in their research: perfectionism, burnout and uncertainty. Topics of discussion will also cover how as HR and People Leaders, we can not only help ourselves address these big feelings, but how we can also guide and support our employees in dealing with these oversized feelings that they may be experiencing.   Support from this podcast comes from Charthop. You can learn more by visiting:  charthop.com/digitalhr  Hosted on Acast. See acast.com/privacy for more information.

Rasmus Hougaard, Founder and CEO of global research, leadership development and consulting firm Potential Project, is on a mission to create a more human way of working and leading. Recently co-authoring the book Compassionate Leadership: How to do hard things in a human way, Rasmus shares his valuable insights into how we can become more effective leaders through the power of compassion with David Green.The conversation will also cover topics such as the difference between empathy and compassion, how to unlock your compassionate side, the difference in leadership expectations between generations, and the difference between men and women regarding compassionate leadership.Support for this podcast comes from Charthop. You can learn more by visiting: charthop.com/digitalhr Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Digital HR Leaders podcast, David will be joined by Laura Shubert, Vice President of People Planning and Insights at MetLife. Having successfully driven the organisation’s Strategic Workforce Planning initiatives, Laura will be sharing her journey.   The conversation will cover Laura’s top learnings and advice on successfully getting buy-in from the organisation’s leaders, and how to overcome the challenge of obtaining quality data for the organisation’s strategic workforce planning analysis. David and Laura will also be delving into the shift in demand for skills in post-pandemic leadership, and how technology helped MetLife go beyond Excel sheet analysis.   Support from this podcast comes from eQ8. You can learn more by visiting:  https://www.eq8.ai/   Hosted on Acast. See acast.com/privacy for more information.

The digital revolution is here, and to keep up with a world that is driven by data and technology, we need to start helping our teams develop a ‘digital mindset’ to help future-proof our organisations.   To talk to us about developing a digital mindset, in this week’s episode, David will be joined by Dr Paul Leonardi, Duca Family Professor of Technology Management at UC Santa Barbara, and co-author of the book The Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and AI.   Paul will be sharing what organisations and HR Leaders need to do to start helping their employees get to what he coins the 30% rule of digital fluency – the minimum threshold of digital knowledge required to have digital conversations. The conversation will also delve into the importance of using a relational approach to analytics to help improve workforce efficiency, and what HR can do today to start adding more business value as we come out of the pandemic.    Support from this podcast comes from eQ8. You can learn more by visiting:  https://www.eq8.ai/   Hosted on Acast. See acast.com/privacy for more information.

Alicia Roach is a global thought leader in Strategic Workforce Planning and Analytics, and Founder and CEO of eQ8. Her passion lies in helping organisations execute their purpose by understanding their current and future workforce capability, and in this episode, she is going to be sharing how organisations can take their Strategic Workforce Planning to the next level.   In this podcast, Alicia reveals the best practices and common pitfalls HR can avoid, to setting up Strategic Workforce Planning for success. The conversation also covers the common misconceptions of Strategic Workforce Planning, the importance of focusing on your organisation's unique challenges, and the role of technology to help upgrade your analysis.   Support from this podcast comes from eQ8. You can learn more by visiting:  https://www.eq8.ai/   Hosted on Acast. See acast.com/privacy for more information.

Kevin Wheeler is a globally known futurist in the world of HR. He is also Founder of Future Talent Institute, helping organisations create leading edge talent acquisition, employee development, and HR management strategies. With a focus on the future of recruitment, in this episode, Kevin will be sharing his ideas on a new model for talent acquisition.  The conversation will also cover: Kevin’s views into why using RPO’s can be key to gaining access to wider talent intelligence, the role of technology and marketing in talent attraction, how technology can help prevent human bias during the candidate selection stage, and going beyond traditional reporting metrics and pivoting towards predictive recruitment analytics.  Support from this podcast comes from eQ8. You can learn more by visiting: https://www.eq8.ai/      Hosted on Acast. See acast.com/privacy for more information.

Jennifer Moss is an award-winning author, public speaker and expert in workplace well-being. Having recently published a book called ‘The Burnout Epidemic’, Jennifer and I will explore her top tips into recognising and tackling burnout to improve wellbeing at the employee, team and organisation level.  Our conversation will cover interesting data insights the pandemic has triggered on employee burnout. We will also discuss strategies that people leaders can take to keep employees happy and healthy such as: building burnout proof reward and recognition strategies, as well as implementing hiring initiatives that create a culture of burnout prevention. Support from this podcast comes from eQ8. You can learn more by visiting:  https://www.eq8.ai/   Hosted on Acast. See acast.com/privacy for more information.

In this week’s podcast, we’re going to go on a journey with Ampie Swanepoel (Head of Workforce Insights Value Management) and Werner Merbold (Head of Workforce Insights) at Standard Bank Group, to explore how they are successfully delivering workforce insights at scale.  We discuss the significance of empowering people leaders to become more data-driven, and how they got buy-in from the organisation to share workforce data to their people leaders. The conversation also covers: their shift from rear-view mirror reporting towards predictive workforce analytics; how the combination of a data-driven chief human resources officer, a HR technology platform and a team of Meaningful Workforce Insights champions has helped Standard Bank Group deliver insights at scale, and a whole lot more.  Support from this podcast comes from Visier. You can learn more by visiting: https://www.visier.com/  Hosted on Acast. See acast.com/privacy for more information.

Shlomit Gruman-Navot is Chief People Officer at OLX Group, one of the largest and fastest-growing global trading platforms. With over 20 years of building organisational strength for global organisations, in this podcast, Shlomit will be providing her invaluable insight into successfully leading hybrid teams during challenging and unprecedented times.  Redefining the term VUCA as Vision, Understanding, Clarity and Agility, Shlomit shares why this is key for people leaders to successfully tackle what she currently coins a ‘human-centric crisis’. The conversation also covers: how to maintain focus on long-term business goals when ‘Black Swan’ events such as the pandemic and the war in Ukraine can radically shift priorities overnight; using data as a driver for meaningful conversations and decision making, and much more.  Support from this podcast comes from Visier. You can learn more by visiting: https://www.visier.com/  Hosted on Acast. See acast.com/privacy for more information.

Ian Cook is VP of People Analytics Solutions at Visier. He’s a man with a real passion for the people side of business and the subtle arts of bringing the right people together for optimum results. He’s spent the last 15 years evangelising about how data can turn that art into science. In this episode, Ian has insights, and plenty of case studies, on how best to approach data and real-life humans in separate but complementary ways.   The conversation also covers the dramatic rise in people analytics over the past few years and what it now means to be in a phase of mass adoption, the shift in what business leaders expect from HR when it comes to people analytics, how to get employees onboard with your data-driven ambitions, how to help partners become more data literate, the concept of “turmoil contagion” and much more.  Support from this podcast comes from Visier. You can learn more by visiting https://www.visier.com/   Hosted on Acast. See acast.com/privacy for more information.

It’s a Digital HR Leaders Podcast first this week, with a live episode recorded in April at People Analytics World 2022. David’s joined by two illuminating guests – Jordan Pettman and Tertia Wiedenhof – for a special discussion recorded onstage at the Royal College of Physicians in London.  Jordan is Head of Organisation Analytics and Insight at London Stock Exchange Group, and Tertia is Head of People Analytics and Insights at Rabobank. In this episode, you’ll hear their thoughts about the impact of the pandemic on the field of people analytics, the changing role of the chief people officer, the evolution and future considerations of hybrid working, the increased appetite for data-driven analytics, the best way for people analytics teams and HR to successfully work together, and a whole lot more.  Support from this podcast comes from Visier. You can learn more by visiting https://www.visier.com/   Hosted on Acast. See acast.com/privacy for more information.

Whitney Johnson is CEO at Disruption Advisors and author of “Smart Growth – How to Grow Your People to Grow Your Company”. It’s full of advice about how individuals and organisations can realise their potential by charting where they are on Whitney’s reimagined version of the “S curve” model.  Whitney has insights that speak to all of us, regardless of where we are on our professional journey. She’s got examples from companies – big and small – who have helped retain key talent by keeping them learning, developing and remaining firmly engaged.  Whitney’s also got advice for recruiters on when – and how – they can identify people at the right stage of their career path, thoughts on juggling multiple S-curves at the same time, and tips on how to navigate professional development as we continue to build a new world of work, post-pandemic.   Support from this podcast comes from Visier. You can learn more by visiting https://www.visier.com/   Hosted on Acast. See acast.com/privacy for more information.

On the show today, I am talking to RJ Milnor, Head of People Analytics at Uber, about the work he and his team have been doing around employee listening, hybrid working and productivity. Throughout our conversation, RJ, talks about the journey that Uber embarked on to use people analytics to better understand employee sentiment, during the pandemic, and how that work has shaped Uber's approach to hybrid working and employees returning to the office. In this episode, we discuss:How Uber conducts employee listening and how it's approach to surveys and continuous listening has changed throughout the pandemicSome of the insights that RJ’s team has gathered on employee productivity, focus time, and collaboration, while everyone has been based at home How Uber has shared data and insights with the rest of the organisation, to help the business and employees make better decisions. How people analytics greatly influenced Uber’s return to office strategy and how both the CHRO and CEO, use the insights in their communications to the rest of the companyRJ’s thoughts on how HR can add business value, as we start to come out of the pandemicSupport for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com. Hosted on Acast. See acast.com/privacy for more information.

On the show today, I am talking to Peter Cappelli, the George W. Taylor Professor of Management and the Professor of Education and Director for The Centre for HR, at The Wharton School. Throughout the conversation Peter shares his extensive knowledge and research on the world of work, HR, and leadership and we cover a number of different topics that Peter, has unique insights on.These include:The impact of hybrid working on employees and employers and the effect this could have on people in their careers, now that we are coming out of the pandemicHow employers are approaching bringing employees back to the office and what that means for employee productivity and engagementThe rise in employee activism and how organisations should respond to this and why, in Peter’s view, companies just aren't getting better at workforce planningPeter’s thoughts on how HR can add business value, as we start to come out of the pandemicSupport for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com. Hosted on Acast. See acast.com/privacy for more information.

On the show today, I am talking to Abdul Hummaida, Chief Technology Officer at orgvue. Throughout our conversation, Abdul shares his perspective on the evolution of org design and workforce planning and the shift that companies are making, to more frequent and regular planning cycles. We also discuss: The importance of having access to real-time data that can support planning decisions and enable collaboration across different parts of the businessThe role of technology in supporting organisations to move to shorter planning cycles and provide better security when dealing with sensitive dataHow to build an effective planning process that supports both bottom-up and top-down planning inputs to be aggregated and integrated in a transparent wayAbdul’s thoughts on how HR can add business value as we start to come out of the pandemicSupport for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com. Hosted on Acast. See acast.com/privacy for more information.

On the show today, I am talking to Lisa Chang, Senior Vice President and Chief People Officer at the Coca-Cola Company. Throughout our conversation Lisa shares her perspective on how HR is evolving as a function, based on her experiences throughout a nearly 30 year career in HR and her current role as a Chief People Officer, for employees across more than 200 countries worldwide. We also discuss:The role of the Chief People Officer and the HR function in supporting organisational transformationThe impact of the pandemic on employee experience and wellness and how the Coca-Cola Company has addressed thisThe critical areas that HR needs to focus on to be successful in the futureHow HR can add business value as we start to transition out of the pandemicSupport for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com. Hosted on Acast. See acast.com/privacy for more information.

On the show today, I am talking to Ethan Burris, Senior Associate Dean for Academic Affairs and Professor of Management at The University of Texas at Austin, where we will discuss Ethan’s fascinating work on employee voice.Throughout our conversation Ethan and I discuss the organisational dynamics surrounding employee voice and leadership. In particular, we discuss:What employees need to consider when giving feedback to their managers and selling ideas up the chain of commandHow managers can create an environment where their employees feel comfortable giving and receiving feedbackWhat companies need to consider when trying to scale employee listeningEthan’s thoughts on how HR can add business value as we start to come out of the pandemicSupport for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com. Hosted on Acast. See acast.com/privacy for more information.

On the show today, I am talking to Isabelle Chappuis and Gabriele Rizzo, the authors of a fascinating new book called "HR Futures 2030. A Design For Future Ready Human Resources".Throughout our conversation, Isabelle and Gabriele run through their 10 traits for the future of work in HR and cover some of the key disciplines that HR leaders will need to consider to be successful in 2030 and beyond.Isabelle, Gabriele, and I also discuss:What is foresight and how can techniques from the world of defence be used in HR and in business to provide a strategic advantageThe importance of topics such as trust, community, digital, and sustainability, to organisations of the futureThree of the 22 disciplines highlighted in their book. The first is called, know your employee. The second is focused on the newly blurred lines between work and life. And the third is a fascinating new area called HR hacktivismTheir perspective on the role of technology in supporting employee experienceSupport for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com. Hosted on Acast. See acast.com/privacy for more information.

On this week’s episode of the podcast, I am talking to Charlie Johnston, Chief People Officer at Mambu. Throughout our conversation, Charlie shares his illuminating perspective on how HR can partner effectively with the business and the role of HR in supporting business leaders and their teams. We also discuss:The differences between running HR in a large company and a smaller startup environmentThe capabilities that HR needs to be successful in the futureHow to make sure that HR is always focused on supporting the business strategy The future for employee experience and how technology will support thisSupport for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com. Hosted on Acast. See acast.com/privacy for more information.

On this week's podcast, I am talking to Loïc Michel, CEO at skills intelligence and talent marketplace platform 365Talents.Throughout this episode, Loïc and I discuss:How skills data can be used to improve employee experience and support successful talent managementHow advances in AI now mean that skills can be mapped in real time, overcoming some of the complexities that organisations have struggled with in doing this previouslyHow skills data can be used for internal mobility and improving employee retentionLoïc’s thoughts on the future of employee experience and how technology will support this. Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com. Hosted on Acast. See acast.com/privacy for more information.

On the show this week, I am talking to Laura Stevens, Vice President of Global Strategy, Analytics and Employee Experience at DSM.Throughout this episode, Laura and I discuss:How Laura is using her prior experience as a people analytics consultant, to influence her strategy for the people analytics function at DSMThe synergies and opportunities that can be leveraged between employee experience and people analytics by designing services with the human in mindHow people analytics teams can help to support HR business partners and managers, to become more data-drivenLaura’s tips on how to prioritise the areas that people analytics teams should work on, in order to ensure that they can scale successfullySupport for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com. Hosted on Acast. See acast.com/privacy for more information.

On the show this week, I am talking to Jason Averbook, CEO and Co-Founder at Leapgen, one of the leading global authorities on HR technology and employee experience.Throughout this episode, Jason and I discuss:His thoughts on how companies should approach employee experience and why that involves a whole person approach with human experience as the focus.Why it is so important to understand an individual's purpose and how they want to work, so you can design solutions that meet them where they are and where they are goingThe role of data and technology in helping organisations to understand and measure employee experienceWhy building trust and understanding how people feel, is so important when designing employee experience. And finally, Jason walks through some examples of how some of the best companies are building great employee experience.Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com. Hosted on Acast. See acast.com/privacy for more information.

This week, we have got two guests on the show: Ravin Jesuthasan, Senior Partner at Mercer and John Boudreau, Professor Emeritus of Management and Organisation at the University of Southern California, The Marshall School of Business, who are releasing a new book, their fourth together, called Work Without JobsIn this episode we will explore, with John and Ravin, what they are calling a new work operating system, to help people to better understand the link between qualifications, learning and jobs and move away from the current system. Throughout the episode, John and Ravin discuss: How they see the future of work and jobs evolving, including the core principles behind their new work operating systemExamples of organisations like Unilever, Genentech, and DHL, who have already started to move towards this future systemThe impact on leadership of moving to a new work operating system and what that entails for existing leadership behavioursWhat this means for HR, people analytics, and society in general, and look at how you can get started with adopting this new way of workingSupport for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/ Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Placid Jover, VP of HR for Latin America at Unilever.Throughout the episode, Placid and I discuss:His perspective on how the people analytics field has evolved over the last decadeHow Unilever is tackling inclusivity, in particular when it comes to age and changing workforce demographicsThe new innovative model that Unilever has launched called, U-Work, that helps its workforce to work, earn, learn, and live differentlyThe impact of the pandemic on the advancement of new working models for the future of workHow behavioural science can help improve the workplaceSupport for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/ Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Hani Nabeel, Chief Behavioural Scientist at iPsychTech, who discusses how behaviours are the leading indicator of culture, and why he thinks it is time to stop relying on measuring the outcomes of culture, like engagement, during a culture transformation.Throughout the episode, Hani and I discuss:The use of neural thinking, neural technology, and predictive analytics to measure cultureHow to connect culture to business outcomes and demonstrate the value of culture transformationVarious case studies from companies who are tackling cultural transformation and measuring successSupport for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/ Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Nigel Guenole, Director of Research and Ethics at the Institute of Management at Goldsmiths, University of London and a former colleague from our respective time at IBM.Throughout the episode Nigel and I discuss: How the field of organisational behaviour has evolved over the last few years What the value of the field is to the enterprise and what some of the new opportunities areThe capabilities that companies should build in organisational behaviour and how to do thisNigel's recent research, looking into emerging analytical methods, skills identification, and building a skills ontologySupport for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/ Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Dr. Nancy Doyle, Chief Research Officer at Genius Within and Co-Director at the Centre for Neurodiversity at Work.In our conversation, Nancy and I discuss:That 15 to 20% of the population are neurodiverse, so we are all managing neurodivergent people in our organisations, whether we realise it or notHow to build organisations that are inclusive to the needs of neurodivergent people, including the most important touch points in the employee journey that should be addressedThe business benefits of hiring neurodiverse individuals, including examples from organisations such as MicrosoftThe research that Nancy, is currently heading up at the Centre for Neurodiversity at Work, including the intersection of exclusion of autistic people across the globe and autistic people's experience of bringing their authentic selves to workHow practitioners can stay up to date with research in the academic sphereSupport for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/ Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is René Gessenich, Head of Strategic Workforce Planning at Novartis, who shares the work that he’s been doing to build a skills operating system for workforce planning at Novartis.In this episode, René and I discuss: Why having a robust skills ontology is so importantHow to incorporate internal and external skills data, in a single skills ontologyNovartis's approach to skills-based workforce planning with some examples of their targeted approachSpecific advice for organisations looking to adopt a skills-based approach to workforce planningSupport for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Charles Jennings, Partner at the 70:20:10 Institute. Charles is a big believer in getting the learning context right by better embedding learning into work, often called informal learning, experiential learning, or real learning. While the 70:20:10 model was designed to promote this approach, many organisations adopting the model are still falling short of the mark. Charles and I dig into this in more detail throughout the episode, with many insights, both from the academic literature and practical case studies from organisations. In this episode, we discuss:How to re-think our traditional conceptions of learning, and better embed up-skilling into daily work and social interactionsFocusing on performance analysis over skills or learning analysis, and how organisations can achieve this with examples from a couple of companiesThe relevance of the 70:20:10 model for learning today and getting L&D teams back on track, thinking about performance and impact instead of viewing learning itself as the end goalSupport for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Melissa Arronte, Employee Experience Practice Lead at Medallia. Melissa started her career in people analytics before the term really even existed and her career has taken her on a fascinating journey where she has become a bonafide expert in employee surveys and continuous listening, two topics that we cover extensively throughout this episode. Throughout this episode Melissa and I discuss:The state of employee experience todayHow to measure the business impact of employee experience and the future of the fieldThe technology buying journey for employee experience leadersContinuous listening in the workplace, the business value, the key challenges and the data sources available beyond employee surveysSupport for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Steve Scott, Managing Director and Global Head of Workforce Management and Analytics at Standard Chartered Bank, talking about the critical importance of developing a data-driven culture in HR, in order for people analytics to deliver sustainable value to the business. Throughout this episode, Steve and I talk about:How the field of people analytics is evolvingBuilding an effective talent marketplace that functions in a hybrid work environmentThe transformation of people analytics at Standard Chartered, to a value adding functionHow to ensure that the field continues to address business challenges and the future of people analyticsThe role of the CHRO and the people analytics leader in developing a data-driven culture for HRSupport for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Thimon De Jong, a social psychologist specialising in the future of human behaviour and the Founder at Whetston. Throughout this episode Thimon and I talk a lot about the psychological impacts of the pandemic on the workforce and discuss the following topics:How organisations and employees confront change during a crisis and taking an experimental approach to hybrid workThimon’s interesting perspective on why asking employees what they want during the crisis itself, might not be the best approachThe reality of COVID being a digital decelerator despite the speed at which companies have gone virtualThe Gen Z workforce and how allowing younger workers to shape the workplace might be more effective than trying to mould the individuals themselves, to meet the expectations of the existing environmentSupport for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast is a special bonus episode where David shares his thoughts on the trends and predictions for HR in 2022. 2021 exposed a growing chasm between employers, who yearn for a return to significant in person based working, and employees, who don’t. This only magnifies the importance of the field of human resources. The pandemic has not only accelerated the future of work, it has accelerated the role of HR too. HR’s journey from an inward looking function, focused on compliance, process, standardisation, and intuition, to an outward looking function, focused instead on skills, products, personalisation, and data, has gathered paced in the last two years and is set to quicken further in 2022. In this episode, David discusses:How HR is orchestrating the shift to hybrid workHow leading companies productised people analytics solutions for employees, managers, and executivesWhy the shift towards a skills-based organisation is transforming the role of HRWhat HR leaders and professionals should do to prepare for the future Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Nerys Mutlow, Evangelist in the Chief Innovation Office at ServiceNow. Throughout this episode Nerys and I discuss: The gap between customer experience and employee experience and Nerys’s perspective on how employee experience is evolvingHow to design an excellent employee experience by thinking beyond personas to individual level wants and needThe relationship between employee wellbeing and productivity, and striking the right balance in particular for hybrid workThe importance of employee listening and experimentation in the hybrid work environmentSupport for this podcast is brought to you by ServiceNow. You can learn more by visiting servicenow.com. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Anshul Sheopuri, Vice-President and Chief Technology Officer at IBM Workforce, talking about one of the key skills for HR professionals at IBM, data literacy. As both a business and technical executive at IBM, working in HR, Anshul shares his views with us on both the strategic and technological future of HR, with a particular focus on the application of artificial intelligence across the field. Throughout this episode Anshul and I discuss:The five pillars of trustworthy AI and HR: transparency, explainability, fairness, robustness, and privacy, as well as examples of trustworthy AI in actionThe applications of AI in HR, that Anshul is most excited about, including the multifaceted recommendation engine that connects IBMers to learning, mentors, job roles, and career opportunities, with skills data as the silver thread that holds it all togetherAnshul’s top tips for HR and people analytics professionals, to deploy AI ethicallyHow to develop a data-driven culture at IBM by celebrating individuals who embody that culture, investing in the right tools and technology to democratise data across the organisation and making it clear which skills are needed, including data literacySupport for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Patrick Coolen, Global Head of People Analytics, HR Intelligence and Organisational Design at ABN AMRO, talking about his journey, setting up and evolving his people analytics team at ABN AMRO, over the last eight years. I have known Patrick, for most of that time and one of the main things that has always stood out to me has been his laser sharp focus on delivering value to the business. Throughout this episode, Patrick and I discuss:His brilliant article written together with his colleague Jaap Veldkamp, 8 Big Ticket Items for People AnalyticsAnalytics for personalisation as well as analytics for value and analytics for evaluationPatrick's journey developing the people analytics team at ABN AMRO over the last eight years, which all started with a focus on advanced analytics and the businessThe excellent work Patrick is doing in employee listening Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Nicky Hoyland, CEO, and co-founder of Huler who talks about moving away from defining where work gets done and instead focusing on the task at hand, the ultimate goal we are striving towards, and letting people figure out for themselves the best way to do that. As a self-proclaimed work tech nerd, Nicky talks about the role that workplace tech plays in a new world of work, enabling people to get work done in the easiest simplest way possible, so once again, we can focus on the end goal of business, above all else.Throughout this episode, Nicky and I discuss:How workplace tech has rapidly evolved over the last two years and what to expect of workplace tech, employee experience, and digital wellbeing, moving forwardsHow to set up your hybrid meeting for success How to create a culture of trust in the workplace, which is vital for performanceSupport for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Ernest Ng, Vice President of Global Employee Success Strategy and People Analytics at Salesforce. In this episode, Ernest shares his team’s approach to managing the workforce, mirroring the approach the company takes to ensure customer success and satisfaction.Throughout our conversation, Ernest and I discuss:The role of people analytics in ensuring employee success The importance of developing a data driven culture across HRSalesforce’s approach to hybrid work, known as the success from anywhere strategy, and the role of the people analytics team in enabling the approach, by helping the business to understand the conditions that help employees be productive and healthyThe critical elements for success in people analytics, including getting the right stakeholders involved in the execution phase and the investment phaseThe team’s work on skills inference and how this has been used across internal mobility programs, career development, mentoring programs, as well as talent acquisition and onboardingSupport for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Dr. Jaclyn Lee, Chief Human Resources Officer at the Singapore University of Technology and Design, who is talking about the role of data and analytics in the culture transformation program at the university. While technology plays a big part in culture transformation at the university, Jaclyn remained ever cognisant of the people at the heart of the transformation and ensuring that their diverse values were understood and respected. Throughout this episode Jaclyn and I discuss:How to attract a diverse pool of international talent to a brand new universityBridging the practitioner, academia divide to develop a tool to measure culture transformationEstablishing a data-driven workforce planning process at the university and overcoming initial resistance by establishing a task forceUp-skilling HR professionals to become more digitally literate and analytically capableSupport for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is April Rinne, Change Expert and Author of her fantastic new book, Flux: Eight Superpowers For Thriving in Constant Change. April is on a mission to get us to think differently about our relationship to change. It is not something we can necessarily control, but it is something we need to be very comfortable with.Throughout this episode, April and I discuss:The eight superpowers to help individuals and organisations successfully navigate change, as well as April's number one piece of advice to organisations going through changeThe power of portfolio careers for workforce planning, for the individual to have a meaningful, satisfying work life and on a societal level, to provide unparalleled access to opportunitiesThe shifting relationship between employee and employer and how the concept of a job is swiftly becoming extinctSupport for this podcast is brought to you by Degreed, to learn more visit degreed.com. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Tina Kao Mylon, Chief Talent and Diversity Officer at Schneider Electric. In this episode, Tina talks about how Schneider Electric uses their talent marketplace platform to not only match individuals to career opportunities, but also to mentors, striking the right balance between being technology enabled and human centric.Throughout this episode Tina and I also discuss:Schneider Electric’s pragmatic and applied high tech, high touch, approach to culture and leadership transformationHow Schneider Electric is using employee voice to help build a flexible and hybrid work approach that is inclusive of everyoneHow data and analytics ensures the success of Schneider Electric’s unique multi-hub modelThe ways in which Schneider Electric’s talent marketplace model, disrupts manager’s understanding of work and careers and democratises opportunities for the workforce Hosted on Acast. See acast.com/privacy for more information.