Dental A Team Podcast

Tiff and Dana talk about how to know if the best personalities are being utilized in the right ways in your practice. Amid growth beyond gateway positions and desperate hiring, it's important to consider the larger picture when bringing on new (or moving around current) employees. Tiff and Dana discuss building positions around the needs of your practice, and how to have hard conversations when someone just isn't working out anymore. Episode resources: Reach out to Tiff and Dana: [email protected] Learn about Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

The Dental A-Team is expanding its services! In this episode, Kiera and Tiff share the newest DAT opportunity: Practice Momentum Group Consulting. This opportunity is for those interested in joining a community of fellow dentistry experts to explore the trends, triumphs, and trials in the field — all with consultant experts on hand. Learn more about this exciting opportunity, a great step for those not quite ready for one-on-one coaching: www.thedentalateam.com/dental-consulting/practice-momentum. Episode resources: Reach out to Kiera and Tiff: [email protected] Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Dr. Kyle Stanley, a dentist working to improve mental health in the industry with his Light Side Academy. They discuss why mental health is so negative in dentistry, warning signs for wellness, how to shift identities for the better, and a ton more. About Dr. Stanley: Dr. Kyle Stanley, named "The Next Generation of Cosmetic Dentistry" by the American Academy of Cosmetic Dentistry, "The Top 10 Young Educators in Dentistry" by the Seattle Study Club, and "World's Top 100 Doctors in Dentistry" graduated from USC and then went on to complete a dental implant residency and dental implant specialty in Brazil. He is a researcher who has published in some top dental journals about esthetics, implants, and plastic surgery topics. One of the few dental AI experts in the world, he co-founded Pearl, a company that is changing how patients are treated through artificial intelligence. He is an advisor for some of the most forward-thinking dental tech companies. Dr. Stanley is the most prominent advocate of mental health in dentistry and through his Light Side Academy has helped countless dentists reduce burnout for a sustainable career in dentistry. He maintains a private practice in Beverly Hills, focusing on implant surgery and prosthetics. Episode resources: Learn about Dr. Stanley Be part of Light Side Reach out to Kiera: [email protected] Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Why does success feel so unattainable? Because we don't realize it's relative. In this episode, Kiera talks about how a rich, successful life can mean something different to everyone, how success has evolving definitions, and gives listeners an exercise. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera and Spiffy Tiffy shine a light on listening to understand—as a leader, team member, human being. This is an opportunity to stretch your intuitive muscles and learn how to observe situations for improved understanding of how those in your life function. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Tiff and Denae sketch out what it takes to sketch out an organizational chart for your practice. These charts are a tangible outline of how your business operates, and can answer such questions like Who do I report to?, Who do I look to for certain information? and If I need something outside of my department, where do I go? An effective org chart for your practice empowers people in their positions to really perform in their seat. Tiff and Denae give advice on how to go about creating one the DAT-approved way. Episode resources: Reach out to Tiff and Denae: [email protected] Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera breaks down overhead versus cash flow by walking listeners through an actual overhead calculator piece by piece. She also provides insight on how to reduce your practice's overhead, pay your doctor(s) 20%-30%, and maintain profitability — all at the same time. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Tiff and Denae are back with another episode on hiring people the right way. This episode is about the last hurdle: the offer. The two run through the following: How to know if you're paying the candidate the right amount What to do if that perfect unicorn is asking for way more than you've offered How quickly you should give them PTO When it's finally (finally) time to make that offer and how to do it And more! Episode resources: Reach out to Tiff and Denae: [email protected] Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Mike Buckner of Pearl to continue their conversation about artificial intelligence in dentistry in a way that enhances treatment plans, patient care, and overall practice. Together, they discuss: Benefits of a clinician using A.I. Positive effects of A.I. on the patient and case acceptance A.I. as a second opinion to ensure standard of care How insurance companies are utilizing A.I. And more Episode resources: Learn about Pearl DAT listeners, connect with Mike: [email protected] Listen to episode 712, The Immersion of A.I. in Dentistry Reach out to Kiera: [email protected] Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

DAT consultants Tiff and Denae break down the best way to hire new team members. They focus on the right mindset to approach interviews with, questions to ask to help the interviewee open up, prepping for a team interview, and a ton more. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Tiff and Denae Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

After last year's popular book club, Kiera's back with round two. Bookmark the list below and read the books with your team for improved work ethic, culture, teamwork, and more. January: The Go-Giver: A Little Story about a Powerful Business Idea by Bob Burg (Kiera reviews this book in this episode!) February: Crucial Conversations: Tools for Talking When Stakes are High by by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory March: The Noticer: Sometimes, All a Person Needs is a Little Perspective by Andy Andrews April: Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire by Dan Martell May: High Output Management by Andrew S. Grove June: Come Up for Air: How Teams Can Leverage Systems and Tools to Stop Drowning in Work by Nick Sonnenberg July: You Can Heal Your Life by Louise Hay August: Your Next Five Moves: Master the Art of Business Strategy by Patrick Bet-David September: Die with Zero: Getting All You Can from Your Money and Your Life by Bill Perkins November: The Power of Fun: How to Feel Alive Again by Catherine Price Dec: Deep Work: Rules for Focused Success in a Distracted World by Cal Newport Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Dr. Dave Moghadam returns, this time to chat with Tiff! In this episode, Dr. Moghadam reflects on how he's addressed being overwhelmed as a doctor/practice owner over the past year, including: Learning to delegate Utilizing your team to make the right systems and processes Scheduling meetings and personal time Episode resources: Listen to other episodes with Dr. Dave Moghadam Reserve your spot at Master Momentum 2024! Reach out to Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera was recently asked what the most worthwhile investment she made to get where she is now. In this episode, she talks about her answers, as well as what she's heard from other people. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Hiring a fantastic team member starts with writing the perfect ad. Tiff and Dana share tips on how to approach writing and distributing ads to hire. They touch on creating job descriptions, including core values, teasing culture style, and more. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

January is a tactical month, and the Dental A-Team is lending a helping hand. On January 26, attend Master Momentum 2024, a free webinar for dentists. Attendees will learn to build a master plan for maximum momentum, set goals, and get your team on board to increase practice profitability. Sign up here to attend the webinar from 8 to 10 a.m. In this episode, Kiera and Tiff tease out what will be touched on at Master Momentum 2024, and give tactical tips for viewers to be aware of heading into it, including how to master your time, what to do when a goal isn't tracking, and a ton more. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera breaks down the difference between these two positions that are game-changing in the best way. She talks about tips to hiring, what to consider for assigning tasks, and more. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Tiff and Dana discuss practices learning to fine-tune their hiring methods from the get-go. Specifically, hiring team members with your practice's core values in mind. In this episode, they review the biggest hurdle to get over in creating core values (and using them), and the biggest successes in using core values to hire. Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

At the start of a new year, it's easy to get lost in all the to-do lists. In this episode, Kiera encourages listeners to remember to give themselves grace. When you're overwhelmed, it's important to remember to take a breath and consider three approaches: Prioritize one thing Utilize your team effectively Be intentional with your time Kiera breaks down each of these steps and reminds everyone to take a well-deserved breath. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

DAT consultants Tiff and Dana walk listeners through the steps of coming up with the ideal avatar for your next team member. With hiring happening fast right now, it's important to have a clear plan and expectations in place before you even extend an offer. Tiff and Dana review the following: Consider what gaps exist in the practice Have the job description(s) ready Consider the personalities of interviewees and how they might align with the position And more! Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It's one thing reaching excellence, but sustaining it? In this episode, Kiera talks about steps practices can take to maintain excellence in their dentistry. Know you're capable Keep things simple Be intentional with your numbers Love what you do Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

2024 is here, and so is Kiera to help listeners have success in the new year. She talks about three ways to start things off right: Choose a word to live by Set personal and professional goals Plan in a way that's actionable Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Consultants Tiff and Denae address a top concern of many dental practices: supply budget and tracking. They break down their advice into four main points: Counting your actual supplies Figuring out a system Ordering calendar Avoiding overspending Episode resources: Reach out to Tiff and Denae: [email protected] Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Victoria Hughes, CFP and financial advisor with Dentist Advisors, to talk about women in dentistry. They talk about challenges/trends in the field; financial health as women's number one stressor; imposter syndrome; and perfectionism. They both share their own challenges and how they've overcome (and are still overcoming) them today. Episode resources: Learn more about Victoria Get in touch with Victoria directly: [email protected] Reach out to Kiera: [email protected] Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It's the final book club selection of 2023! Kiera shares her thoughts on The Obstacle Is the Way by Ryan Holiday and how we can turn adversity into success. She talks about common obstacles in the practices the DAT is visiting, like operations manuals, and how each practice can overcome these challenges. Don't let the boulder in your path stay there. Episode resources: Check out the full list of DAT's 2023 book club here. Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera takes a moment to encourage a re-centering in your personal and professional life. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Derick Van Ness of Big Life Financial is spilling more tax-related secrets, and just in time for the end of the year. He talks with Kiera about tax strategies you have and haven't heard about, including tax-smart investments, when tax planning should start, and how to make dollars productive instead of consumptive. Episode resources: Learn more about Big Life Financial Download for free: Tax Strategies Your CPA Isn't Telling You Get in touch with Derick directly: [email protected] Listen to episode 693, Strategically Prepare for Economic Downfall Listen to episode 511, Tax Time: Getting the Most Bang For Your Buck Listen to episode 462, Get Tax Savvy Reach out to Kiera: [email protected] Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

DAT consultants Tiff and Denae address a hot topic for practices to plan to improve for the new year: online paperwork. They give insight on benefits, integration, best software, and more. Episode resources: Reach out to Tiff and Denae Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by dental billing expert Shasta Clark, of Paragon Dental Solutions. They talk about how billing is one of dentists' biggest traps, and common pitfalls to keep an eye out for, including… Inaccuracies with dual insurances The only times to perform write-offs without in-depth research Benefits of outsourcing billing Membership plans and billing insurance And more Episode resources: Learn more about Paragon Dental Solutions Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Folks, it's time to start wrapping up this year and prepping for next. Kiera talks about how to put a bow on 2023 through three steps: Assess the year Review each department Set goals for 2024 Beyond that, she encourages offices to seek ways to maximize efforts and exponentially grow next year, and gives ideas on how to go about that. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Tiff and Dana continue with their series of efficiency hacks. In this episode, they look at digital scanners and x-rays — setting up a standard protocol to ensure quality diagnostics and after-the-fact expectations. You'll hear the two specifically touch on: Incorporate scans into patient conversations Establish a protocol for after an x-ray is complete Assess whether your team likes the system you're using Track case acceptance and diagnoses Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Ever wondered what makes a dental membership plan a game-changer? Paul Lowry, the CEO and Founder of Dental Menu goes into great detail on how to make membership plans work for you and your patients. Should you charge an enrollment fee? What's the magic number? Find out how to balance costs, retain patients, and even tackle the challenge of fee increases. Dental Menu is a complete platform that allows dental providers to offer subscription plans directly to their patients. Practices can now create a 'menu' of services for their patients, allowing the patients to build a plan that suits them. What does that mean for you? A simple path to more patients on your plans! Reach out to Kiera Email Paul: [email protected] Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Tiff and Dana return with efficiency hacks for going paperless in your practice. They touch on softwares to utilize, how to set expectations from the beginning, where you can go paperless right now, and more. Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone needs to ask themselves, suggests amounts of time for deep work each week, gives ideas for priorities to pursue, and more. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Billing Extraordinaire Sarah O'Brien to talk about hot ticket end-of-year benefits! They discuss ways to get patients to use their benefits, being strategic with scheduling so things don't become overwhelming, how to address those who've used up their benefits, and a whole lot more. Episode resources: Connect with Sarah: [email protected] or 602-318-9396 Learn more about Evolution Dental Billing Listen to episode 648, Billing in 2023: New and Exciting Updates Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Another DAT book club session! In this episode, Kiera, Dana, and Britt give listeners a taste of what book clubs look like for DAT team members. They discuss Medical Medium Revised and Expanded Edition: Secrets Behind Chronic and Mystery Illness and How to Finally Heal by Anthony William. Additionally, they touch on how to make a successful book club for your team, how to find the books to read, and what types of discussions should be had as follow-up. Episode resources: Check out the full list of DAT's 2023 book club here. Reach out to Kiera, Dana, and Britt Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Popular end-of-the-year topics: raises and reviews for your team members. Kiera shares Dental A-Team's approach for creating happier teams via feedback, rewards, and accountability. She talks about… Best time for formal reviews and check-ins How to set goals for the individuals Questions to ask And more Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Happy Thanksgiving! Kiera talks about how grateful she is for her team, her business, and her listeners — and gives advice on how you can incorporate more service into each of your own practices. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Tiff and Britt detail how to perfectly prep each day at your practice through the art of morning huddles. They give advice on what needs to be reviewed, what should've been done yesterday, and how each department can help. Episode resources: Reach out to Tiff and Britt Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Josh Scott of Studio EightyEight to talk about marketing and the development of dental practices. Practices often underestimate the power of marketing budgets over the long term, and Josh gives advice on how not to fall short. He touches on: Vetting marketing company options Asking the right questions Knowing when it is time to pull the plug on someone Episode resources: Learn more about Studio EightyEight Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

This episode topic was born out of a conversation Kiera had with her husband: Why in the world is it so difficult to stay disciplined? Kiera applies this question to personal and professional lives. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Melissa King, a long-time practice team member who's been in a lot of roles and has listened to ALL DAT podcast episodes! She shares what tips and tricks she's taken from this podcast into her practice. Melissa also gets a chance to ask her own burning questions about the podcast process and Kiera herself. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Britt and Tiff focus on ways teams can streamline skills in 2024. This episode is all about standardizing exams, for one doctor or multiple. They talk about ideas to streamline, how to involve the right people in implementation, and more Episode resources: Reach out to Tiff and Britt Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Deren Flesher, co-founder of Modento, to talk about a brand new product: Ordo! Ordo is a procurement software to help practices manage and order supplies. It's built by dentists and refined by team members, so you know you're getting a tried-and-true product. Dr. Flesher talks about the benefits of Ordo, how it integrates into systems you're already using, and how it affects the team as a whole. Episode resources: Learn more about Ordo Email Dr. Flesher directly: [email protected] Listen to episode 346, Modento: A Personal, Automated Approach Listen to episode 136, Deep Dive on Bonuses with Dr. Deren Flesher Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Are you asking the right questions of your patients at the right time (and with the right energy)? Kiera and Tiff explain how to increase your practice's case acceptance by assuming the yes. They compare it to the waiter asking if you want dessert at a restaurant: There's a right way to go about it. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

When it comes to setting annual goals, it's critical to have the right people in the room. In this episode, Tiff and Britt talk about strategizing growth as a team. They give insight on who should be there, where it should happen, and how to keep the goals manageable. Episode resources: Reach out to Tiff and Britt Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Steve Adams, CEO and founder of Tiger Medical Institute, to talk about the ever-timely topic of overcoming burnout and stress. Steve shares both quick tips and long-term strategies to disarm stress on demand and improve sleep methods, including: Watch a diaphragmatic breathing video on Youtube Have a regiment morning and night Stop looking at your phone after 6 p.m. Plan an ideal daily schedule Create a goal stack And more! About Steve: Steve Adams is a former corporate banker and veteran entrepreneur. His passion lies in optimizing the performance of entrepreneurs and high achievers. Steve has the expertise and extensive experience in building and scaling organizations through disciplined execution, direct-response marketing, and a culture that leads to extraordinary client experiences. Steve earned a bachelor's in marketing (Northwood University) and MBA in Finance from Grand Valley State University. Steve is the founder and CEO of a personalized medicine organization based in Seattle called Tiger Medical Institute, serving individuals seeking comprehensive restorative medicine for professionals, executives, and entrepreneurs. Steve is also the author of several books, including Passionate Entrepreneur, Unleashing The Peak Performer Within You, The Eye of the Tiger Manifesto, and Patient Number One. Episode resources: Learn about Tiger Medical Institute Start this journey with a self-assessment Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Tiff and Dana talk about an undervalued approach to boosting your practice's marketing: having team members ask for Google reviews. They both give insight on benchmarks to look for, using third parties, personalizing the request, the easiest ways to ask, and more. Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It's been a minute, but Kiera and Tiff are back together on the pod! In this episode, they discuss ways they each go about maintaining a grateful mindset, personally and professionally, when things get hard. Think of this as a grateful muscle you need to build and burn to keep it toned. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Ryan Isaac of The Dentist Money Show (and common guest on the DAT process) joins Kiera to dive very deeply into 401(k) plans for your business. Ryan simplifies a lot of the intimidating information, including what the heck 401(k) even means, the logistics of setting up a plan, how to know what type of plan to choose for your company, and more. Episode resources: Tune in to The Dentist Money Show Listen to episode 746, A Consultant, Financial Advisor + Dentist Perspective On Life Listen to episode 590, Unfiltered Advice on Choosing a Financial Advisor Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It's time for another book club episode! Kiera and Britt review The People Code and the Character Code by Taylor Hartman (also known as The Color Code). This book is a way of understanding different personalities in a practice, and provides insight on how the different drives can mesh together. Episode resources: Check out the full list of DAT's 2023 book club here. Reach out to Kiera and Britt Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast