Dental A Team Podcast

This episode is a quickie, but it has oh-so-much valuable information! Kiera talks having accountability and delegation in your practice. She gets the question a lot...Continue Reading...

Kiera finally shares her Tony Robbins experience! This episode is all about personal development and how Kiera became a better version of herself during a five-day event with Tony...Continue Reading...

NOW Kristen Shepherd is back to chat increasing hygiene production. Doctors, owners, are you wary about sharing production numbers and office goals...Continue Reading...

Kiera does a quick deep-dive into one of her practices that she's worked with for about a year now, and has visited three times. When she first arrived, culture...Continue Reading...

Welcome to 2020! Are you listeners fired up about having a good year? In this episode, Kiera talks about what it took for her to have a successful 2019...Continue Reading...

Last day of 2019! In this episode, Kiera sets up how to have the best 2020, both personally and professionally. It's time to look back at the good and bad of 2019...Continue Reading...

Episode 112, Dental Gold Mine, was our most-downloaded episode ~ever~, so what did we do? We invited Dr. Deren Flesher back! Here, you'll hear him talk to Kiera all about bonuses...Continue Reading...

Yay for holiday episodes! Holidays create a stamp in time to take us back and get us out of our daily routines. They're often dream days, where it seems that anything is possible....Continue Reading...

Merry Christmas Eve from Kiera! In this short and simple episode, Kiera shares a quick story about a huge mistake she made in an office recently, and how she was able to work things out with the one person...Continue Reading...

Listen, Kiera has been around the block with dental practices. She's seen pretty much all there is. But one thing stood out recently in one of her offices...Continue Reading...

Kiera shares some inspiration on a drive to the airport, talking about how to combat comparison with others who are further down their path of success in life....Continue Reading...

Laura Myers, expert hygienist and practice management coach out of Pennsylvania, gets bloody in this episode. She and Kiera talk through the tendency to perform bloody prophys...Continue Reading...

In the latest autopsy of a practice, Kiera is sharing her experience with a small, start-up practice — when she first met them, they were a few months into ownership...Continue Reading...

Jennifer Abshier from episode 123 is back for more tips as a practice administrator. Yikes, sounds like a hefty role, you might think....Continue Reading...

Ask yourself this question: What is the BIGGEST hurdle that's stopping your practice from scaling up? When Dr. Summer Kassmel and Kiera recently...Continue Reading...

Time to talk reviews! This episode will give you some excellent ideas on how to hold the best team member reviews possible — whether they're monthly, bi-monthly, or quarterly...Continue Reading...

Remember Friend? He's a dental student in Kentucky, and he's been on a few times before to ask Kiera lots of questions about the life of a dentist so he can be the best dentist...Continue Reading...

The dazzling Debbie Dodson is back again-- remember, she is Dr. Summer Kassmel's right-hand woman and regional manager! Debbie breaks down the reality of holding people accountable....Continue Reading...

Happy Thanksgiving! Kiera sits down in this episode to let all of you listeners know that she is incredibly grateful for YOU! Dentistry is the best profession to be able to call a job, ...Continue Reading...

Kiera's met a lot of stellar people in her world travels, and as listeners know, she likes to get 'em on the podcast to share tricks of the trade. In this episode, Kiera's joined by Jennifer Abshier...Continue Reading...

The REASON for Kiera's consulting success is in this podcast episode. Meet Doctor Justin Schmidt out of Hood River, Oregon. Dr. Schmidt introduced Kiera to Mark Costes...Continue Reading...

Financial advisor Ryan Isaac is here again to talk dollar signs, and this time he's addressing the most common question he gets from new dental graduates, those in ownership for one...Continue Reading...

The fabulous Kristen Shepherd (from episode 92) is back, and sharing more goodness. Remember her 37 to 97% fluoride acceptance in three months? In this episode, she discusses calibration...Continue Reading...

In this episode, Kiera takes a look at dental practices through the eyes of Debbie Dodson, practice director for Castle Peak Dentistry. Debbie has been in dentistry for 20+ years...Continue Reading...

In Kiera's time as a coach and mentor and guiding hand in the dental world, she's found that a lot of the people she looks up to are big into reading....Continue Reading...

Kiera's back from a 10-day trip and she has some awesome takeaways. First, it turns out Kiera is not immune to jetlag (bummer). But on a more serious note, those 10 days away were 10 days...Continue Reading...

Kiera is fresh off a visit from a multi-practice, and she's giving a quick autopsy. This practice currently has 5 doctor operatories, 6 hygiene operatories, two satellite locations...Continue Reading...

Ashley Keith is back for part 2 of her case study! (Missed part 1? Check out episode 87, Case Study: Untangling the Ball of Yarn.) After discussing building processes around positions...Continue Reading...

Friend and Ryan, two dental students at the University of Kentucky, are curious about what they should know about billing! Kiera happily obliges, and in this episode,...Continue Reading...

Behind the Smiles's Dr. Gina Dorfman talks with Kiera about a whole bunch of great topics in this episode, including teams keeping dentists...Continue Reading...

This episode is overflowing with valuable information, tricks of the trade, and inspiring ideas! Kiera chats with Dr. Deren Flesher out of Oklahoma City...Continue Reading...

Quarterly meetings are one of Kiera's favorite things! In this quick episode, she shares an exercise she did with the elite Mastermind group of the Dental Success Institute....Continue Reading...

Listening to the Dental A-Team Podcast is good. Very, very good. Attending a live DAT event is even better! Kiera and Tiffanie hosted their phone skills and scheduling event......Continue Reading...

Quarter 3 of 2019 wasn't great for Kiera. Why? She lost track of her intentions-- she was distracted and focused on majoring in minor things. Intentions are those big goals...Continue Reading...

This is ~the episode~ to listen to! Kiera shares a sneak peek into her world of words to use/not use when it comes to talking with patients. Utilizing the right words creates...Continue Reading...

In this episode, Kiera shares her wisdom with Danielle and Friend, two dental students out of Kentucky who have a lot of great questions that need answering! Some of the topics discussed today...Continue Reading...

This inspirational episode is one you'll want to have on repeat. Kiera teams up with Cheryl Cornelius out of San Antonio, Texas to talk about peeling away the barriers in your life....Continue Reading...

Facebook fans, we hear you! Today's topic comes via a Facebook message Kiera got: "Could you please do a podcast on onboarding employees?" Yes! Onboarding new hires can be very tricky...Continue Reading...

In the last episode, #103, Kiera talked about different types of doctor tendencies: over-educators, over/under-diagnosers, fear-drivers, etc. Now it's time to overcome those natural inclinations...Continue Reading...

Kiera breaks down the different types of doctors! We've gotten this request of how can we tell our doctors when they are educating too much and talking patients out of treatment?...Continue Reading...

Are you taking in a lot of new patients, but losing just as many? Kiera worked with some New Jersey offices recently on defining their avatars (or ideal patients)....Continue Reading...

The best dental duo out there is back! Mark and Kiera have a ton of great tidbits to share during this episode, including Kiera's recent experience at a Tony Robbins event......Continue Reading...

We did it! We made it to 100! Thanks to everyone who's ever listened to this podcast, for showing us that you're here and you're listening and you're part of our A-Team...Continue Reading...

Today's tactical practical is going to help tackle the billing beast that so often looms over your shoulder. That's right, Kiera's talking collections and getting credit cards on file!...Continue Reading...

The two catch up over common struggles they've seen in the offices they work with, the patterns and themes they've helped solve over and over again. Your dental practice's problems often lie within culture, operational systemization, or overhead/cashflow control....Continue Reading...

Okay, you've listened to episode 69, Time Suck? Let's Talk Personal Assistants, and you now know you want/need a personal assistant. But what do you actually have them do now that they're there!?...Continue Reading...

Everybody has them — those 30 minutes or 60 minutes here and there where things are sloooooow. What is your dental practice supposed to do during September...Continue Reading...

Getting promoted to a leadership role isn't all rainbows and sunshine. There's a lot of hard work that goes into the transition, and in this episode, Kiera talks with Amy Ells...Continue Reading...

Ashley Dorn, the wonderful traveling consultant from episode 88, Number One Cure for Dental Burnout, is back! This time, she's here with a list of five easy-to-implement ways...Continue Reading...

Kiera breaks down the ugly stepsister of hiring in this episode: firing. Ugh. Everyone hates doing it. But believe it or not, sometimes it's not the employee's...Continue Reading...