Crafting Solutions to Conflict

We’re all in a global pandemic, but we aren’t all in the same situation.Damian Barr’s poem is full of wisdom:I heard that we are in the same boat. But it's not that.We are in the same storm, but not in the same boat.Your ship can be shipwrecked and mine might not be.Or vice versa.For some, quarantine in optimal: a moment of reflection, or reconnection.Easy, in flip flops, with a whiskey or tea.For others, this is a desperate crisis.For others, it is facing loneliness.For some, peace, rest time, vacation.Yet for others, Torture: How am I going to pay muy bills?Some were concerned about a brand of chocolate for Easter (this year there were no rich chocolates).Others were concerned about the bread for the weekend, or if the noodles would last for a few more days.Some were in their "home office".Others are looking through trash to survive.Some want to go back to work because they are running out of money.Others want to kill those who break the quarantine.Some need to break the quarantine to stand in line at the banks.Others to escape.Others criticize the government for the lines.Some have experienced the near-death of the virus, some have already lost someone from it, and some believe they are infallible and will be blown away if or when this hits someone they know.Some have faith in God and expect miracles during 2020. Others say the worse is yet to come. So, friends, we are not in the same boat.We are going through a time when our perceptions and needs are completely different. And each one will emerge, in his own way, from that storm.It is very important to see beyond what is seen at first glance. Not just looking, more than looking, seeing.See beyond the political party, beyond biases, beyond the nose on your face. Do not judge the good life of the other, do not condemn the bad life of the other.Don't be a judge.Let us not judge the one who lacks, as well as the one who exceeds him. We are on different ships looking to survive. Let everyone navigate their route with respect, empathy and responsibility. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ And you can follow us on Twitter @conflictsolving.

Seeing People Through describes how business and organization leaders can profit from the Process Communication Model®.The Process Communication Model® (PCM) is a behavioral communication model that teaches people how to assess, connect, motivate, and resolve conflict by understanding the personality types that make up a person’s whole self, which is the key to leveraging personality diversity. Seeing People Through focuses on helping leaders unleash their potential through PCM. Learn more about the book at https://seeingpeoplethrough.com/. Learn more about Nate and his work at Next Element at https://next-element.com/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ And you can follow us on Twitter @conflictsolving.

When we build on positives, we can deal more effectively with conflict. In the midst of conflict in an ongoing relationship, it’s easy to focus on the points of disagreement. Instead, an effort to focus on the areas of agreement, even a number of small ones, can help us handle the negative part more effectively.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.

A positive inner conflict can be the catalyst for a purposeful pivot. If you have outgrown your role, achieved a goal, or experienced a significant shift in circumstances or priorities, you may feel an inner conflict that leads you to choose to make a major change. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.

Courage in giving and receiving feedback can prevent negative conflict. Bill Treasurer, Chief Encouragement Officer, joins me to talk about courage in giving necessary and valuable feedback and having the courage to accept it without being defensive. Understanding how feedback will work best in a relationship, especially in the workplace, is best done before it goes south – and it is an ongoing process. You can learn more about Bill and his work at https://www.giantleapconsulting.com/ (couragebuilder.com) or https://billtreasurer.com/ You can reach Bill at [email protected] you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.

Template for Show Notes: Title: What to do about microaggressions Episode Summary: Helping ourselves and others to avoid microaggressions reduces negative conflict. Episode Notes: Helping ourselves and others to avoid microaggressions reduces negative conflict. Microaggressions, everyday slights that are based on stereotypes, can create unnecessary conflict. Comments, gestures, and other expressions, whether intentional or unintentional, can feel like insults to the person on the receiving end. When we feel that we are about to say something that constitutes a microaggression – an observation or question – we can embrace our awareness and stop ourselves from blurting out what we are thinking. And we can calmly reject intentional microaggressions that others might offer. For the unintentional – even well-meaning – slight, avoid putting someone on the defensive. More effective: try a suggestion that the speaker consider what it would be like to be the receiver. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ And you can follow us on Twitter @conflictsolving.

Microaggressions, everyday slights that are based on stereotypes, can create unnecessary conflict. Comments, gestures, and other expressions, whether intentional or unintentional, can feel like insults to the person on the receiving end. The first step is to be aware of what we are saying – and, especially, how it might be received. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.

Selling a business is not just a transaction, but a transition; support in that journey can help. In fact, the involvement of someone who works with the seller to address the emotional impact of a potential sale can help get the deal over the finish line. That person can also help the seller move forward without seller’s remorse.You can learn more about Denise and buy her book, The Seller’s Journey, at http://deniselogan.com/. As Denise phrases it: “I keep people and deals from falling apart.”Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.

We can work to prevent pressure cookers when possible and to have personal pressure valves ready when we need them.Pressure cookers can easily create or aggravate negative conflict for ourselves and others. Some pressure cookers are inevitable and beyond our control. Other times, we can prevent them or minimize how severe they are. Either way, we can prepare to deal with pressure cookers by having our individual pressure valves primed and ready to help us let off steam.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.

Silence can be as powerful as words. We usually think about words we use and how we say them when we consider conflict. Silence, too, matters. It can be damaging, hesitant, or a vehicle for acknowledgement and learning. We should think through what motivates our silence and how it can affect another person.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.

Approaching conflict with respect and humility allows people to engage with each other productively, not defensively. We discuss Jeremy’s involvement in martial arts, coaching, and how confidence can eliminate the desire to act with aggression. I talked with Jeremy in February 2020. We didn’t know what the next few months would bring. This episode, Number 75, is published on June 3 (in the U.S.) Our conversation would be thought-provoking at any time -- and perhaps even more so in the tumultuous circumstances we are now in. You can learn more about Jeremy and his work at https://pollackpeacebuilding.com/ Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.

Choosing the best location, including a neutral playing field, can help the odds of a challenging conversation being productive. Considering where –home? a certain spot in the home? – to have a tough conversation can help as part of a recipe for success. If one person is especially unenthusiastic about the discussion and/or especially important (and they easily may be the same person), picking the best spot for that person may be a wise move.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ And you can follow us on Twitter @conflictsolving.

The location for a challenging conversation can affect how productive that conversation will be. Consider where a tough workplace conversation might best take place: in a private place, off-site, somewhere else? It’s one factor in setting up for success.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.

Families that successfully pass on family businesses also handle conflict successfully. Dennis explains that enterprising families that succeed over generations accept that conflict will happen and take steps, in advance, to manage it effectively. Policies, codes of conduct, and plans to allow individuals and family branches to leave the family are among the tools families can adopt. His most recent book is Borrowed From Your Grandchildren: The Evolution of 100-Year Family Enterprises. The book is available through Amazon or Dennis’s website: https://dennisjaffe.com/. His website also features resources of interest to enterprising families. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.

Practicing what you will say in a difficult conversation can lead to a better outcome. When you know that a difficult conversation is coming, you can prepare for it by practicing – out loud – how you will start your part of it. And if the words don’t roll off your tongue, try some others! Then try out what you might say as the conversation continues. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ And you can follow us on Twitter @conflictsolving.

CINERGY ® Conflict Management Coaching includes a smart idea: think about what you know about past conflict experiences with another person. If you can think, in advance of a difficult conversation, how you can avoid the pushing the hot buttons of someone you know, you will set yourself up for a more productive conversation.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ And you can follow us on Twitter @conflictsolving.

CINERGY ® Coaching builds conflict intelligence and makes conflict an opportunity for strengthening relationships. The CINERGY ® Model combines executive coaching, neuroscience, and conflict management principles. Cinnie described the seven stages of the CINERGY® Model of Conflict Management Coaching: C, Clarify the goal; I, Inquire about the situation; N, Name the elements; E, Explore choices; R, Reconstruct the situation; G, Ground the challenges; Y, Yes, the commitment. As a CINERGY® coach works with a client, confusion about conflict is reduced, and the client gains confidence and competence around conflict. Cinnie is based in Toronto and works globally with individual clients and trainings. To learn more about Cinnie, visit: https://www.cinergycoaching.com/ https://www.linkedin.com/in/cinnienoble/ and on Twitter @CINERGYCoaching and @ConflictMastery. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ And follow us on Twitter, @conflictsolving.

After a conflict has ended, we can benefit from some healthy reflection on it. We can learn from mistakes and also reinforce actions and words that were helpful. In this episode, I reflect on a recent encounter with a customer service rep, by phone. Some things went well – and I have room for improvement!Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

The SWOT analysis used in business can also be used as an approach to look at our perspective on conflict. A SWOT analysis considers Strengths, Weaknesses, Opportunities, and Threats. When using it to better understand our individual perspective on conflict, it’s important to resist the temptation – especially if you are risk-averse – to see only your weaknesses. You likely have strengths and actively looking for them can boost your confidence in dealing with conflict.Let’s keep shipping, TPF alumni, #createforKate.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Rational planning and overcoming cognitive biases is always important – even more so when a pandemic is stretching across the globe. Gleb has been focused on good decision-making, and how to help business leaders and others do it, for many years. He shared some helpful tips in moving past our savanna-based instincts and more effectively facing the challenges we face today, including the current COVID-19 pandemic. His books include Never Go With Your Gut and The Blind Spots Between Us. You can learn more about his work and find free resources at https://disasteravoidanceexperts.com/ and his LinkedIn profile, https://www.linkedin.com/in/dr-gleb-tsipursky/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

VUCA, or volatile, uncertain, complex, and ambiguous conditions provide fertile ground for conflict.We can’t change these conditions but can accept them and acknowledge the effects they have. Then we can make adjustments to deal with them as effectively as possible to minimize negative conflicts.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

VUCA, or volatile, uncertain, complex, and ambiguous is a concept that is tailor-made for these times.As COVID-19 spreads across the globe, even one of the four ideas embedded in VUCA would invite conflict. All four is even more challenging. We can start to meet the challenge by acknowledging how turbulent these times are for ourselves and others. Then, let’s try to be a little more patient and calm – not that it’s easy. But it is worth the effort. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Dr. Nate Regier talks about the true meaning of compassion and its role in conflict. We discussed the core competencies of compassion and their role in leadership in the workplace. You can learn more about Nate’s work at https://next-element.com/ and https://thecompassionmindset.com/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Meditation, mediation, and arbitration are all valuable processes – but they are not the same.Fortunately, it’s been a while since I had a conversation with someone who confused meditation and mediation. Mediation and arbitration, however, are confused on a regular basis. They have similarities, but also important differences. The most important distinction is who determines the outcome in each dispute resolution process: in arbitration, it’s the arbitrator and in mediation, it’s the people involved in the conflict themselves.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Mediation can be a positive and practical solution to conflict in many more situations than most people realize. Divorce mediation for couples who want to end a marriage is the best-known use of mediation. Mediation can also be an effective option in schools, workplaces, extended families, public policy disputes, and many more areas.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Charlie Pillsbury discusses the vision and work of Mediators Beyond Borders and his path to involvement with the organization. We hear first how Charlie came to the conflict and dispute resolution arena and then to MBBI. Charlie is currently MBBI’s Treasurer (in addition to his other work outside MBBI).The vision of MBBI is “Building a more peace ‘able’ world”. And its mission states that “MBBI builds local skills for peace and promotes mediation worldwide.” You can learn more about MBBI at https://mediatorsbeyondborders.org/. You can reach Charlie Pillsbury at [email protected] or 203-582-8145.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Expectations out of alignment – mine with yours – or mine with reality – cause conflict. Seeing a vast selection of Valentine’s Day candy caused me to think about expectations. When they are not in sync, in a workplace, an extended family, or in a family enterprise, conflict can easily arise. The answer? Candid conversations.Speaking of Valentine’s Day, check out my friend Heidi Frei’s Valentine’s Day episode of The Single Soul Circle podcast, the voice for the joys and challenges of the single life. You can listen on the major listening apps or here: http://singlesoulcircle.com. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

The Institute for Family Governance (IFG) conference last month highlighted how extended families can stay together through wise planning and resilience. IFG describes its mission as implementing strong governance that endures, by empowering beneficiaries through inter-generational planning. The fourth annual IFG conference in New York City brought together advisors, consultants, and the families they serve. Though we attendees heard some familiar cautionary tales of what can go wrong when families fight, we heard encouraging stories too. Families can prosper with resilience in challenging times and wise planning that addresses tough questions and allows for flexibility over time. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Understanding individual perspectives on money can help families who value their legacy to stay connected for generations. Bhaj speaks from her personal experience and her work with families to find ways to help them forge their own paths forward as they seek to preserve their family and their wealth through generations.You can learn more about her work at https://www.focusandsustain.com/ or https://www.linkedin.com/in/bhajtownsend/. You can reach Bhaj at [email protected] or 425.823.0984.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

When someone raises a concern or makes a suggestion, we can choose to react, reply, or respond. It’s worth the effort to think through whether we want to react quickly and briefly, offer a slightly more thorough reply, or an even more thoughtful and engaging response.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Change is one thing that we can count on to occur. In interpersonal conflict, changing conditions can provide an opportunity to move past an impasse or stalemate. Priorities, people, outside conditions, and factual information can all change – and the chance to revisit the impasse opens up.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Jürgen Strauss, of Innovabiz and the Innovabuzz podcast, offers experienced-based insights on innovation and cross-cultural communication. Jürgen’s work in the corporate world included managing teams across different cultures and countries in Asia and Australia. That experience and his ongoing interest innovation enrich his current work, helping small businesses to embrace transformational marketing. You can learn more about his business (based in, but not limited to, Melbourne, Australia) at https://innovabiz.com.au/. You can access his podcast, Innovabuzz, on the major apps or at https://innovabiz.com.au/innovabuzz/.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

The inaugural year of the podcast was great; more insightful guests and helpful tips are on tap for 2020! Join the global audience and enjoy.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

The concept of Christianity’s Golden Rule can be found in major religions around the world. Treating others as we wish to be treated is a universal principle in world religions and considered by some to be an ethical bedrock. In the context of interpersonal conflict, it’s important to remember that the idea is about how we behave in relationship to one another. It’s not that everyone agrees with us or that we convince everyone to see things our way. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

A proverb about family wealth proclaims that it won’t last over the generations. The U.S. version is “shirtsleeves to shirtsleeves in three generations”. Other countries use other language, but the idea is universal and of long-standing: a family can build wealth but will not be able preserve it over generations. This possibility – some claim it’s a near guarantee – causes stress and conflict over measures to try to prevent it, as well as stress and conflict if it does occur. Additionally, thought leaders in the field are now expressing their own conflicting view of the way the concept has been often used. I agree with them that building on the positives that a family has and can create is preferable to using this well-known adage to try to frighten families into action.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Arielle Nóbile of Legacy Connections Films talks about how families can become closer by preserving family stories. We discussed how family films can bring families together, through the process of making them, viewing them, and having them preserved for the future. In some instances, families can heal a rift and move past a conflict that has plagued an earlier generation. You can learn more about Arielle’s work with families at http://legacyconnectionsfilms.com/. To learn more about her work in the public documentary arena visit: https://www.belongingintheusa.com/. As you might expect, but websites include videos that give viewers a taste of Arielle’s work.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

At times, we can handle conflict better when we let some things go. The release of the movie Frozen 2 has brought to life the song from the original Frozen, “Let it Go”. In situations of potential, active, or even past conflict, we can sometimes serve ourselves and the relationship we care about if we just Let it Go. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

We benefit when we give thanks for the good intentions behind others' conduct, even if we don't always appreciate the conduct itself.When we don’t like the conduct, we may assign a negative motivation to it, when in fact good intentions are the source. We may be able to avoid damaging conflict if we can try to focus on the positive intention. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Phyllis Weiss Haserot champions the power of cross-generational conversation and collaboration. Phyllis focuses on addressing knowledge transfer, succession planning, and attracting and retaining clients and employees of different generations. In our conversation, she provides some tips and ideas, and explains the terms “GENgagment ™” and “collaborageism”. You can learn more about Phyllis and access free offers at https://www.youcantgoogleit.com and http://www.pdcounsel.com. She welcomes feedback at [email protected] on the challenge she laid out at end of our conversation.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

We can easily think that our preferred way is superior. That’s not necessarily so and we can avoid negative conflict when we keep that in mind. Our own preferred way, the familiar way, the easy way, the default isn’t always better. Keeping that in mind can help us see conflict as good, not necessarily bad.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

When our role is to welcome a person, and not to select, we would do well to remember that. It can be hard to keep our opinions to ourselves about the choices, especially personal ones, that someone else makes. Yet we can avoid unnecessary, and often futile, negative conflict when we do. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

The so-called soft issues are the human ones –those that can keep caring family members awake at night. When advisors to wealthy families focus only on the “hard” issues – investment returns, tax strategies, and other purely financial concerns – they may fall short on client service. Susan discusses a more comprehensive approach to addressing issues that truly matter to these families. Susan mentions a “single family office”. According to Investopedia: “Family offices are private wealth management advisory firms that serve ultra-high-net-worth (UHNW) investors. They are different from traditional wealth management shops in that they offer a total outsourced solution to managing the financial and investment side of an affluent individual or family.” Susan also refers to a “liquidity event”; here it means the sale of a business, in which the value represented by the business assets now becomes “liquid” and can be invested in other types of assets.You can reach Susan through her consulting practice website, https://wlallc.com/, or her public speaking website, https://www.susanschoenfeld.com/.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

In October 2018, I started to learn how to produce and host a podcast, and the Crafting Solutions to Conflict launchpad was built. My original idea evolved to one that would allow me to share some of the useful tips I have learned over the years, the insights of interesting guests, and a few observations on topics about conflict. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Every year, The Association for Conflict Resolution (ACR) celebrates Conflict Resolution Day. This year it’s on October 17th. ACR is an international, professional organization enhancing the practice and public understanding of conflict resolution. Members include mediators, arbitrators, educators and other conflict resolution practitioners. ACR’s Vision: All people know their choices for conflict resolution. ACR’s Mission: ACR gives voice to the choices for quality conflict resolution.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Through his two businesses, Jamie Forbes brings empathy and trust to the forefront of his work, encouraging communication and healing. We spoke mostly about his work with Forbes Legacy Advisors, Jamie helps families align values and priorities with how they use their money. https://forbeslegacyadvisors.com/ Through Hadley Rock Advisors, Jamie helps schools and survivors navigate the challenges that come with sexual misconduct investigations. https://hadleyrock.com/You can reach Jamie at [email protected] or [email protected] you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

We tend to hesitate to address conflict, but there are important advantages to taking the plunge. If we care about the relationship, we don’t want negative conflict to start, to escalate, or to continue. We really can’t do much to get the other person to make the first move, but we can control our own behavior. And, who knows, maybe you will find you are fascinated by conflict, as I am. If so, we should connect – there aren’t many of us!Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Making a commitment to address a conflict together is an important, and often overlooked, step in a conflict resolution process. A commitment to work together reduces the stress of the conflict, establishes some common ground and a first agreement, provides some momentum when the going gets tough, and demonstrates that you value the relationship.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Scott Perry is the person behind the Creative on Purpose community, newsletter, blog, broadcast, and coaching program. Scott captures the flavor of his work succinctly. The Creative on Purpose Vision & Mission: Vision - Creative on Purpose makes things better by helping aspiring and advancing difference-makers enhance their lives through endeavors that elevate the lives of others. Mission - Creative on Purpose encourages and enables those ready to lean in and contribute to making things better through work that matters.You can learn more and reach Scott through the Creative on Purpose website: https://www.becreativeonpurpose.comDo you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

A few simple ideas can help minimize the risk of conflict over an estate: get professional help, avoid misleading your loved ones, and use common sense. Last time, I talked about some of the late Aretha Franklin’s estate planning blunders. All of us can benefit from working with a competent lawyer. If we feel we can’t bring ourselves to inform loved ones about our estate plan, we can at least avoid misleading them. And – as in all things – we can use common sense and follow the applicable rules. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Even the best estate planning doesn’t guarantee prevention of all conflict over an estate. But some actions and inactions can significantly increase the risk that conflict will break out. Aretha Franklin was an outstanding musician and a lousy estate planner. She nearly guaranteed that her family would fight over her estate by refusing to work with attorneys to create a plan, allowing her loved ones to believe that she had left no will, and creating three wills of questionable validity that were discovered after her death. Next time, a few thoughts on better options, for celebrities and those who are less famous. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.