Cisco Podcast Network

We continue our conversation around skills with this new episode about the lifelong learning mindset. Hear from Koen Bastiaens - VP at Cisco CX EMEA North, Kaja Siwacka – Finance Manager, and Piotr Jarzynka – Principal Architect, about their lifelong learning journeys and tips & tricks to keep growing. Did you miss the previous episode? Catch the podcast with Mario Sebastian (Cisco CX), John Pell (ServiceNow), and Damian Erni (Swisscom) here: https://on.soundcloud.com/14ypV

The concept of cyber resiliency for businesses is not entirely new, but its prominence has grown significantly in recent years, partly due to high-profile, high-visibility breaches. Unfortunately, cyber-attacks are inevitable, so it’s imperative that businesses focus on preparing for and surviving breaches. To do so, security needs to be prioritized in all aspects of your business, and not just bracketed on last-minute. To delve deeper into this topic, Ian is joined by Ken Dymond, a Practice Development Manager at Insight, a leading solutions integrator and Cisco Partner.

In this episode, we embark on a journey of discovery and collaboration, led by Eric Templeton and Ben Davis, as they introduce us to a remarkable individual, Marcus Moffett. Marcus, the Vice President of America's Sales Engineering for Cisco and a proud Air Force veteran, brings a wealth of experience and passion to the table. As Marcus shares his background, we learn about his upbringing on a farm and how it instilled in him a deep love for the outdoors. His military service shaped his values of servant leadership and selflessness, values he carries into his corporate career at Cisco. Throughout this insightful dialogue, Marcus emphasizes the critical importance of supporting veterans in their transition, highlighting the need for better recognition of their leadership skills and capabilities in the private sector. He underscores the necessity for structured training and development plans, advocating for veterans to demand professional growth opportunities and engage with mentors and sponsors. Join us as we explore the intersection of technology, business, and corporate responsibility, and discover how companies like Cisco are leveraging their resources for the greater good, all while maintaining their customer's technological edge. This episode isn't just about discussing challenges; it's about catalyzing change. So, whether you're a veteran navigating the civilian landscape or a business leader seeking to make a difference, tune in, and be part of the solution. Together, let's pave the way for a brighter future, one where our veterans thrive and our companies flourish. Don't miss out on this empowering conversation - hit that play button now!

AB sits down with his friend and colleague Classye James to talk about the challenging shift many athletes face when moving from their sports careers to positions in the business sector. Serving as a DEI (Diversity, Equity, and Inclusion) Events & Activations Business Leader at Cisco, Classye is committed to developing tools that enable former athletes to work and thrive in corporate roles within organizations such as Cisco.

In today's episode, we bring together a dynamic group of cybersecurity enthusiasts, Andro Dio and Jeremy Hagerman, who not only excel in their profession but also bring a wealth of diverse interests and experiences to the table. Join us as we explore Andro and Jeremy’s burning passion for cybersecurity, fueled by a genuine desire to protect and empower individuals and organizations worldwide. From coaching sports to tickling the ivories with jazzy Christmas tunes, our guests share how their interests outside of work fuel their creativity and resilience in tackling digital threats. But it's not all fun and games. We delve into the harsh realities of the cybersecurity industry, where stress and accountability weigh heavy on the shoulders of professionals striving to stay one step ahead of cyber adversaries. Amidst this landscape, our discussion takes a strategic turn, focusing on the crucial role of various security solutions safeguarding against emerging threats. We uncover the importance of efficacy over mere feature testing, as low efficacy solutions can spell disaster in the face of evolving cyber risks. Drawing from real-world experiences, Andro and Jeremy underscore how their commitment to customer-centric approach aligns perfectly with the evolving needs and goals of modern businesses. It's not just about selling products; it's about fostering meaningful conversations that pave the way for transformative solutions tailored to each customer's unique journey.

🎙️ Welcome to the latest episode of "From the Field” In today's riveting discussion, we dive deep into the intersection of personal journeys and the ever-evolving landscape of cybersecurity. Strap in as we explore personal experiences, passion for safeguarding the digital realm, and the relentless pursuit of knowledge. Our dynamic participants bring a diverse array of backgrounds and insights to the table. From adrenaline-fueled tales of skiing and snowboarding to the gritty realities of Silicon Valley's cybersecurity battlegrounds, Jeremy and Derek share their captivating narratives. Jeremy Compton's odyssey from a humble upbringing in Texas to the high-stakes world of cybersecurity is nothing short of inspiring. A former flying mechanic turned cyber expert, Jeremy's journey underscores the power of resilience and unwavering determination. Meanwhile, Derek Berreyesa, the maestro of technical training and cutting-edge cyber in, offers a masterclass in adaptability and foresight. With a keen eye on industry trends and a passion for continuous learning, Derek epitomizes the ethos of staying ahead of the curve. Together, Jeremy and Derek illuminate the vital pillars of cybersecurity success: active listening, collaboration, and a commitment to perpetual growth. Their insights into customer reactions and the delicate dance of building trust resonate deeply in today's hyperconnected world. As they unpack the nuances of customer hesitations and the transformative power of zero-trust offerings, a clear roadmap emerges. Through unwavering dedication to technical excellence and a steadfast commitment to customer empathy, our intrepid duo aims to become trusted advisors in the cybersecurity realm.

Scott Schell meets with one of our larger EMEA Partners, ATEA. Kathrine Forsberg, the Country Manager for Denmark, discusses how ATEA worked with Cisco to grow their CX practice. They also talk about the importance of sustainability, especially in European countries.

When outages happen, it’s what you do next that matters. It’s important to have a backup plan in place that you can quickly activate to minimize the impact of an incident. Over the past two weeks, companies initiated a range of resiliency actions, including asking customers to use alternate authentication methods (or to avoid logging out of a service), setting up a new contact center to re-establish lines of communication, and reverting to manual processes. Tune in to learn more about what happened during these and other recent incidents. CHAPTERS: 00:00 Intro 01:00 Square Outage Impacts “Multiple” Services 04:18 Applied Digital’s Multi-week Data Center Issue 07:14 UC Berkeley Data Center Outage 08:44 Russia .ru Domain Outage 10:05 Cyber Attack at Lurie Children's Hospital 11:36 Outage Trends: By the Numbers 15:55 Get in Touch ——— For more insights on outage trends and analysis of some of the most notable outages of 2023, check out our on-demand webinar: https://www.thousandeyes.com/resources/amer-top-outages-2023-analyses-takeaways-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast In EMEA and want to tune in live? We’re hosting one more live webinar session on Feb. 22 at 10 AM (GMT). Register now: https://www.thousandeyes.com/webinars/emea-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast And also check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-square-outage-and-more-news?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast - Explore the .ru domain outage in the ThousandEyes platform (no login required): https://awuyqonlmzxmvizsdcgevvdhcbzervks.share.thousandeyes.com?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

This episode features Isabella Yani, Cisco’s Chief of Staff to Jeff Sharritts, Executive Vice President and Chief Customer and Partner Officer. With over 18 years of experience at Cisco, Isabella brings extensive leadership expertise in customer-facing, partner-facing sales, and strategic planning across all customer segments, industries, and partnership types. She is a multi-year CRN Women of the Channel honoree, a 2021 CRN Women of the Channel Power 100 recipient, a featured Cisco blogger, and a sought-after conference speaker. In this episode, Isabella shares with our audience the importance and rise of the Chief of Staff role in technology companies and her lessons learned in leadership during her career at Cisco.

Mike McPhee has been with Cisco for over 10 years and is part of the global security sales organization. He works with a variety of verticals, including healthcare, manufacturing, retail, hospitality, financials, and insurance. Mike finds excitement in the ever-changing nature of cybersecurity and enjoys solving puzzles and putting pieces together to understand problems and find solutions. Join us as we chat about the importance of learning from failures, being authentic, pursuing personal interests, to the interplay of threat actors, malicious applications of AI, to innovate tech like extended detection and response (XDR), and the significance of diversity in the cybersecurity field. Themes: -The importance of learning from failures and being open to making mistakes in order to grow and build trust with others. Authenticity and being true to oneself are highlighted as essential qualities for building relationships and solving problems with customers. -Passions outside of work such as home brewing beer, woodworking, and spending time with family, with an emphasis on the importance of pursuing interests outside of work. -The interplay of threat actors, particularly state-sponsored ones, and their organization and coordination. -Observations about the applications of AI by threat actors, such as using AI to make playbooks more dynamic and adapt to defensive measures. -Futures such as the importance of extended detection and response (XDR) in providing better visibility and context for defenders to effectively combat threats. -The importance of diversity of thought, character, and background in the cybersecurity field and with encouragement for everyone to hop in and have fun, even if it's not their primary role.

Introducing Cisco Podcast Network's newest edition! In each episode, we unravel the fabric of success, from personal stories and firsthand experiences. Elevate your strategic game by tuning in to stay not only informed but steps ahead of market shifts. Our conversations offer a unique blend of cutting-edge tech developments, economic drivers, and market trajectories – all presented by the trailblazers defining the future of the industry.

Cisco Live inspires technology innovators worldwide through large-scale in-person and digital events and on-demand education. Cisco Live is the premier destination for Cisco customers and partners to gain knowledge and build community. In this episode, our host, Shaun Roberts, along with Raymond Janse van Rensburg, Vice President, Specialists and Solutions Engineers, APJC, and Pallavi Arora, VP of CX Centers APJC, discuss highlights from Cisco Live Melbourne, December 4-8, 2023. They cover some big technology hits with the potential to transform the future, how we consume technology, Generative AI, Cisco TAC, and a lot more! LinkedIn Profiles: Raymond: https://www.linkedin.com/in/rjanseva/ Pallavi: https://www.linkedin.com/in/pallavi-arora-55774a6/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

The ThousandEyes Internet Intelligence team joins us from Cisco Live in Amsterdam, talking about a major theme from the event—security. Tune in to hear their thoughts on how visibility can help companies in their security efforts, the sovereignty of data in flight, and why you don’t have to choose between security and performance. ——— CHAPTERS 00:00 Intro 01:09 Evolving Security Landscape 04:53 Security Excellence & Optimal Digital Experience 10:13 Sovereignty of Data in Flight 14:57 Key Takeaways 15:55 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. And follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Catch the Outage Deep Dive series for special coverage of major Internet outages. The hosts go under the hood to determine what happened, covering key lessons and ways IT teams can minimize downtime in similar situations. Also tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the last few weeks. Find The Internet Report on all your favorite podcast platforms, including Apple Podcasts and Spotify: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Listen to this episode and get to know better Miguel Almeida, Cisco Portugal General Manager. Discover Miguel´s career path at Cisco and some fun facts about him!

Julie Greene from Computacenter is back with Scott Schell to give an update on how Computacenter has changed over the past year.

In this episode, host Brandon Copeland is joined by ThousandEyes' Partner Sintrex. CEO Emile Biagio and Portfolio Manager Rudolf de Wet discuss the value ThousandEyes has brought to their customers, and delve into the integration that won Sintrex the ThousandEyes 2024 Digital Business Assurance Integration Partner of the Year EMEA award. Check out the following links to learn more about Sintrex: https://www.sintrex.com/ http://linkedin.com/company/sintrex https://twitter.com/Sintrex Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

What happened during the recent Microsoft Teams and Azure disruptions? Go under the hood of these incidents and also explore other recent disruptions in this week’s Pulse Update. CHAPTERS - 01:03 Network issue leads to Microsoft Teams service disruption - 04:09 Azure Resource Manager exhausts capacity, causing service issues - 06:20 Oracle Cloud experiences network outage - 09:56 Jira users encounter 503s and other errors - 10:30 Sage outage impacts South Africa - 11:08 Red Hat experiences four search-related incidents - 11:45 Recent outage trends and numbers For more insights on outage trends and analysis of some of the most notable outages of 2023, check out our on-demand webinar: https://www.thousandeyes.com/resources/amer-top-outages-2023-analyses-takeaways-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse28_podcast In EMEA and want to tune in live? We’re hosting one more live webinar session on Feb. 22 at 10 AM (GMT). Register now: https://www.thousandeyes.com/webinars/emea-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse28_podcast And also check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-microsoft-teams-azure-outage?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse28_podcast - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse28_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: : https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Today, we host Philip Smeuninx, Principal Engineer in Collaboration technologies in CX. He tells us stories about missed upgrades during christmas, missing ski vacations with the family as well as hunting for a lost call manager chassis in the logistics chain.

In the inaugural episode of this podcast, hosts Eric and Ben engage in a comprehensive discussion that spans various aspects of Ben's life journey. The conversation begins with insights into Ben's upbringing and the pivotal decision to become a Navy SEAL, leading to a decade of active duty and multiple combat deployments. The focus then shifts to the challenging transition from military service to the business technology sector, exploring the nuances of career 2.0 and the experiences of life post-career transition. Listeners gain valuable perspectives as Ben shares advice for both veterans navigating their post-military careers and organizations looking to effectively employ veterans. The episode delves deep into Ben's impactful work in Veteran Advocacy, particularly addressing mental health concerns within the veteran community. The hosts touch on topics such as the veteran psyche, the search for a sense of purpose, and the evolution of self-identity. Throughout the conversation, the audience is treated to a rich exploration of the complexities and triumphs that define the veteran experience, making for an engaging and enlightening episode.

Welcome to Line of Departure, power-packed interviews that take you on an unfiltered journey into the lives of veterans in tech who have not only served their country but have also conquered the corporate world of business and technology. In these concise conversations, we cut through the noise, and uncover the untold stories that have shaped their journey from the military to the forefront of the tech industry. We dive into veteran-specific topics in business, dissect the latest tech news, and economic, and market trends, lessons on leadership, to civic duty and national security. Nothing is off the table, Line of Departure is your compass in navigating the complex world of technology. In each episode, we go beyond the surface and tell you the real story, delving into the raw and unpolished tales of personal hardship, growth, and ultimately success. From discussing topics that uniquely impact veterans in the technology industry, to dissecting the latest tech trends, Line of Departure is your compass in navigating the complex world of tech leadership. In the military, the term "Line of Departure" signifies the starting point of a mission, the aiming point for your journey. Picture yourself having a cup of coffee with your future self in 5 or 10 years. What would you discuss? How did you reach that point, and where did you start? Line of Departure is thrilled to unravel the stories behind successful tech careers after military service, aiming to uncover the foundational lessons and principles underneath. Join us on this journey as we connect with veterans in the tech industry globally, and help us creating a narrative that celebrates great people and the technology that binds them. Line of Departure is not just a podcast; it's a platform where tech leaders share their wisdom, connect with their peers, and inspire the next generation of leaders.

In this episode, host Brandon Copeland is joined by ThousandEyes Partner Ikusi. Ikusi Product Manager Diana Mendez Hernandez and ThousandEyes Channel Account Manager Alfonso Valencia discuss the creation of Ikusi Intelligence, how ThousandEyes has been integrated into their solution, and the value it has brought to their customers in the financial sector. Find out more about Ikusi here: https://www.ikusi.com/mx/servicios/full-visibility-with-thousandeyes/ Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

We welcome back one of our original guest - Deanna Davenport with ePlus. Deanna shares with Scott Schell the transformation of ePlus, putting customers first and leading with services.

Welcome to Episode #6 of the newly renamed Solutions Engineering Unleashed Podcast - a change reflecting our Cisco Solutions Engineers' invaluable contribution to our customers' success. This episode delves deep into crafting and nurturing your personal brand. Our guests, Kori Younger and Darby Zero from Cisco's US Public Sector SE team and Amy Ryan, Worldwide Collaboration Principal SE, share their wisdom and experiences. No matter where you are on your career journey, the importance of a personal brand remains constant. Kori, Darby, and Amy will shed light on their journeys, providing valuable tips and lessons they've learned. Join us to discover the relationship between international politics, pre-med studies, police work, and Solutions Engineering...hmmm. This episode also references two impactful books: 'Chop Wood Carry Water' by Joshua Medcalf and 'What Got You Here Won't Get You There' by Marshall Goldsmith- invaluable resources for anyone looking to advance in their career. Tune in for an enlightening discussion!

What caused recent dips in performance for OpenAI’s ChatGPT? Tune in to hear The Internet Report team unpack this and other recent disruptions, including a hack that led to an outage at the Spanish branch of the Orange mobile network, and a blip for customers of the cloud services provider DigitalOcean. They’ll also cover the outage trends they’re seeing in 2024 so far and how extreme cold weather can cause problems for data centers. For more insights on outage trends and analysis of some of the most notable outages of 2023, register for the upcoming Top Outages of 2023 webinar: https://www.thousandeyes.com/webinars/amer-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse27_podcast Also check out these links: - Blog: 2023 Internet Outage Trends & the New Outage Landscape: https://www.thousandeyes.com/blog/internet-report-pulse-update-2023-internet-outage-trends?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse27_podcast - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse27_podcast ——— CHAPTERS 00:00 Intro 01:12 Two Consecutive Service Degradations at ChatGPT 04:43 Hack Leads to Orange Spain Outage 13:05 DigitalOcean Disruption 15:55 By the Numbers 23:26 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on X: @thousandeyes

AB kicks off 2024 with a fun episode featuring Nick Biasini, Head of Outreach, Cisco Talos. This is a great conversation that highlights some of the top cyber threats from 2023, while looking to what the trends in cybersecurity may be in 2024, from AI to ransomware to social engineering, and more. AB also presses Nick on his passion and commitment to making the best cup of coffee possible. Check it out!

As they launch into 2024, organizations are facing a different outage landscape than they had at the start of 2023. The past year saw increases in cloud service provider (CSP) outages, application outages, and the percentage of U.S.-centric outages—all of which point to an evolution in the way outages happen and the need for different strategies to minimize the impact of disruptions. In this episode, Mike Hicks (Principal Solutions Analyst at ThousandEyes) unpacks these trends and shares practical tips for mitigating disruptions and optimizing performance. Listen on YouTube or tune in on your favorite podcast platform. And for more insights, check out these resources: - Top Outages of 2023 Webinar: https://www.thousandeyes.com/webinars/amer-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse26_podcast (*In APJC? Check out the APJC session: https://cisco.webex.com/webappng/sites/cisco/meeting/register/f22aa6a322284e07abf0350b255c88c8?ticket=4832534b0000000658abcedc3030906188c1af83e52ab18645645592a5962e7bdd3a5f2afdc393ae&timestamp=1705102128048&RGID=r57f263db115ebc6efa4c0a05429caa6f) - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse26_podcast ——— CHAPTERS 00:00 Intro 00:38 Cloud Service Provider Outages Trending Up 02:30 Percent of U.S.-centric Outages Rises 06:55 Application Outages Up in 2023 09:55 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?

This episode includes one of our top EMEA Partners - ITGL. Scott Schell talks with Neil Pemberton, the Co-CEO of ITGL, about their relationship with Cisco and how ITGL utilizes data to differentiate itself.

We receive our audio editor but first of all DataCenter guru Kris Vandecruys. He tells us about SAN and the storage technologies, FiberChannel, the difference between NAS and SAN as well as the time where an SNMP monitoring script killed the whole datacenter.

Briana and Derrick talk to Principled about how XDR, or Extended Detection & Response, is helping SOC (security operations center) personnel increase their ability to detect and mitigate security breaches in real-time. The team developed personas that reflect today’s very active SOC analysts who need to detect persistent, under-the-radar threats, known as ‘low and slow’ approaches. The XDR solution uses automation to aggregate these persistent security threats and a progressive disclosure strategy to alert analysts about potential breaches. Key moments: 1:18 Cisco’s new Breach Protection Suite, which includes XDR 2:09 Going deep on the use case with personas 3:17 How XDR is making day-to-day work simpler for security analysts 4:08 The concept of progressive disclosure 6:51 How AI-generated threats work 11:21 Collaborating with the product principles

In the holiday special, our producer, Elizabeth Chen, anchored the episode with the host, Shaun Roberts, on the hot seat! Their chat covers 2023 reflections, including what makes any innovation an award winner, what makes Cisco the best place to work, and their holiday plans! Wishing our viewers and listeners the best in 2024! Happy Holidays! Note: Please email [email protected] for queries, suggestions, or feedback . LinkedIn Profiles: Elizabeth Chen: https://www.linkedin.com/in/elizabethchen01/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

As 2023 comes to a close, in the spirit of Dickens’ holiday classic “A Christmas Carol,” let’s reflect on the valuable insights left by the ghosts of network operations teams past, present, and yet to come. Tune in to hear host Mike Hicks (Principal Solutions Analyst at ThousandEyes) discuss lessons from the NetOps teams of the past, the current state of NetOps, and what the future might hold—all with the goal of helping teams take steps to optimize performance and deliver delightful digital experiences in 2024. And also check out Mike’s related article in TechRadar: https://www.techradar.com/pro/the-ghosts-of-network-operations-past-present-and-yet-to-come ——— CHAPTERS 00:00 Intro 01:06 NetOps Past 06:24 NetOps Present 12:14 NetOps Yet to Come 20:35 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. And follow us on X: https://twitter.com/thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Catch the Outage Deep Dive series for special coverage of major Internet outages. The hosts go under the hood to determine what happened, covering key lessons and ways IT teams can minimize downtime in similar situations. Also tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into some of the most interesting outage events from the last few weeks.

Of all of the technologies that are imperative to the success of small and medium businesses, the most controversial and confusing is also the most critical - security. There is a swath of misinformation on security for SMBs and what they should and should not be looking for. To settle the arguments and provide some clarity to the issue, our host Ian is joined by two of his Cisco counterparts - Alison Stahl the Director of the Americas Security Channel and Ryan Franks, the Global Director of Managed and Growth partners. Learn more about Cisco SMB solutions for security: www.cisco.com/c/en/us/solutions/…ness/security.html

Recent changes appeared to trigger a series of events for two peering points internationally—with very different impacts. Tune in to learn more about these incidents, why they differed, and the lessons they leave. Mike Hicks, Principal Solutions Analyst at ThousandEyes, will also cover the latest outage numbers and explore other recent incidents, including an Oracle Cloud outage and a duo of disruptions at Alibaba Cloud. For more insights, check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-peering-issues?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse24_podcast - Interested in more outage analysis? Check out our Internet Outages Timeline, which covers several notable Internet outages and application issues from the past year, along with the lessons they leave: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse24_podcast ——— CHAPTERS 00:00 Intro 00:45 Optus Outage 02:07 AMS-IX Outage 06:50 Oracle Cloud Outage 08:39 Duo of Alibaba Cloud Incidents 09:44 By the Numbers 13:13 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?

Matt Collins and Amanda Dalzell from Insight join Scott Schell to discuss the importance of their CX practice, and how their company is changing to focus on customer outcomes and results.

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 51, we conclude our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We talk about fiber dispersion’s effect on communication and coherent optical signals. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

As companies geared up for Black Friday, The Internet Report team shared some best practices for delivering great customer experiences and minimizing downtime during one of the retail industry’s biggest days of the year. Mike Hicks, Principal Solutions Analyst at ThousandEyes, covered some helpful case studies of Black Fridays that experienced some hiccups and what you can do to guard against similar disruptions. To learn more, check out the link below: https://www.thousandeyes.com/blog/internet-report-episode-54-black-friday-2023?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreport54_podcast *Originally aired November 22, 2023.

Backend-related incidents have been a recurring theme in outages across 2023, caused by everything from data center issues and hardware mishaps to failures at common (shared) services. Recently, we saw two examples of these backend issues when data center power problems led to outages at both Cloudflare and Workday. Tune in to hear more about what happened at Cloudflare and Workday, as well as our analysis of disruptions at OneLogin and GitLab. For more insights, check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-workday-cloudflare-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse23_podcast - Interested in more outage analysis? Check out our Internet Outages Timeline, which covers several notable Internet outages and application issues from the past year, along with the lessons they leave: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse23_podcast *Episode first aired on November 14, 2023.

In this episode, host Brandon Copeland is joined by ThousandEyes Technical Solutions Architect Scott Eddy and Meraki Technical Solutions Architect Alek Zurawek. They deep dive into the new ThousandEyes and Meraki MX integration, the benefits for partners and their customers and how to leverage industry use cases. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

AB sits down with Cisco’s EVP and Chief Customer and Partner Officer, Jeff Sharritts, for a great talk on the evolving dynamics between sales and the partner ecosystem. Jeff also dives into other topics such as what it means to be an effective leader, the importance of diversity to fostering company culture and driving better business outcomes, Cisco’s use of AI to improve customer experiences, and much more.

Join our host, Shaun Roberts, in an insightful conversation with Poonam Garg, Cisco TAC Technical Leader, and Rob Gresham, Cisco Principal Technical Marketing Engineer, on cybersecurity threat detection and Cisco’s zero trust policy. Learn about Cisco XDR and how it can empower an organization’s security operations (SecOps) team to confidently respond to the most sophisticated threats with better visibility and actionable insights across networks, cloud, endpoints, email, and more.

In this episode, Ricardo Galvan tells us about the time a customer reported random UCS crashing for many months. He had to go on site and start hacking the server in order to debug it.

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 50, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. She tells us about latency and low loss fibers. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

On this episode from Cisco Partner Summit, Scott Schell talks with Cisco's CX Regional Leaders. Jacqueline Guichelaar, Harry Caldwell, and Adele Trombetta talk about the importance of Partners in each region, especially during Cisco's software and services transformation.

In this special edition of the ThousandEyes Partner Connection Podcast, host Brandon Copeland invites Craig Vario (Head of Global Channel Sales) and Rebecca Javens (Director of America Channel Sales) to discuss what happened at Cisco Partner Summit 2023. From their personal highlights to their plans to address frequent questions they heard from partners, this episode is packed with advice and next steps for the channel community. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

Episode 14: Let's talk SaaS Support by Cisco

Get to know Gisela Franco and her professional journey. She’s been working at Cisco Portugal for 16 years! From dancing to impostor syndrome, to the funniest moments in and out of Cisco to the most tense ones, we uncover it all.

Scott Schell talks with two industry experts within CX Partner Marketing and Communications. Scott is joined by Amy Blanchard and Kim Todd to talk about the difference between Marketing and Communications, and how these teams provide resources to Partners.

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 49, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We get into mechanical considerations and the quality architecture of fiber manufacturing. – Pat Chou, Cisco Optics Product Manager Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning. Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

In this month's episode, join us for a brief yet enlightening episode as Cisco's Kevin Adamson sits down with Mike Horsley, Chief Executive Officer; Steve Holmes, VP of Sales; and Jon English, Product Manager. VQ is renowned for its game-changing solutions in video conferencing, and Mike's entrepreneurial journey is an inspiration to many. We'll delve into how VQ started small and grew into a global leader, with leading customers across the US, Europe, the UK, and Asia/Pacific, thanks to Mike's visionary leadership and a dedicated team. Discover the keys to VQ Communications' success and their thriving partnership with Cisco. If you're curious about the future of video conferencing and the pivotal role VQ plays, this episode is a must-listen. Join us for valuable insights and inspiration in a bite-sized format! ​

#12 will be our very own Cisco Portugal Podcast, hosted by our colleagues Rodrigo Teixeira and Kendal Quinn! This podcast aims to bring our increasingly growing, unique, and diverse community closer together in a fun and informative way, through interviewing and learning more about our employees…and you could be one of those interviews in an upcoming episode!