Cisco Podcast Network

This is a special episode powered by the Cisco Emerging Talent Community (ETC) EMEA Chapter. Join our guest speakers, Chara Kontaxi (Director, Cisco Systems Engineering) and Paul Jordan (Vice President, Cisco US Global Enterprise), in a conversation with our host, Shaun Roberts (Principal Engineer, Cisco Customer Experience), talk about the Emerging Talent Community in Cisco, the importance of mentorship and sponsorship for a thriving career in Cisco. For questions, comments, or feedback, please email: [email protected] Director, Systems Engineering LinkedIn Profiles: Chara Kontaxi: https://www.linkedin.com/in/charakontaxi/ Paul Jordan (paujorda): https://www.linkedin.com/in/paul-jordan-216a36b/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/

IBM is taking over Partner Perspectives for the next month! To start, Scott Schell is talking about the relationship between Cisco CX and IBM with Global VP and Managing Director, Janet Chess.

Episode 2 Serendipitous Encounters - Mags Moran, Product Leader Webex Episode length: 16 minutes Mags shares how she and her team went deep on the use case, to develop Webex Public Spaces to make hybrid work less lonely. They also use data to prioritize product improvements, to deliver richer user experiences. Key moments: 0:44 - Jeetu on where companies need to keep their focus 1:22 - Mags on her team's mission 4:11 - Improving user experience and prioritizing based on data 5:32 - Going deep on the use case (Public Spaces) 7:33 - Talking about the MVP 11:33 - Constantly improve (Message forwarding with content) 13:20 - Mags shares her favorite products Episode Transcript: https://cisco.box.com/s/rud0uayjfbuhvrzy3gcpn6d2dv4sj9mw

Episode 4 Through the lens of the who - Cheryl Couris, Director, Product Design, Webex Events Episode length 13 minutes Cheryl talks to Principled about how the Webex Events team looks at the product principles as a shared ethos for what we value most at Cisco and how we can put our mission of powering an inclusive future for all to work. Cheryl and her team make sure all voices are being heard by focusing on "the who" the product is for before "the what" of the features the product should have. Key Moments: 0:44 Jeetu talks about what product principles are and why we need them 2:38 Cheryl talks about what hybrid events are like today 4:14 How the Webex events team uses the product principles to frame their work 5:59 How to start using the product principles 7:15 Cheryl talks about her favorite principle, Make it 10x better 8:40 Personas help look at solutions through the lens of the who 10:21 Canvy, a great product that Cheryl uses in her personal life Episode Transcript: https://cisco.box.com/s/jh09b4fxbest0akaad3zl0mc5l3rc7ib

Episode 7 The System is not Systematic - Lindsey Wallace, Director, UI/UX Research Episode length: 14 minutes Lindsey leads a design and research team comprised of people who study people using Cisco security products. Her team seeks to create a unified policy of common elements for our security products to make them easier to use. Lindsey’s goal is to 10x people’s time and not add to their cognitive load, making things clear and simple to use. Key Moments: 0:40 What product principles are 2:18 Product principles are like a touchstone. 3:50 How personas are used in design process. 5:02 Strategies to understand both buyers and users of products. 6:15 Clarity comes before simplicity. 7:40 Empathy for product managers who request research is critical. 10:58 Research is much more than chit chat with customers. 12:04 Lindsey’s favorite principle is building an open, extensible platform. Episode transcript: https://cisco.box.com/s/k3a1kr2crnollnctcpe816qn2mokfus6

Episode 6 Disruptive Thinking - Gavin Ivester, Director, Design & UX, Webex Devices Episode length: 15 minutes Gavin says that sometimes we need to disrupt ourselves to figure out radically simpler ways to deliver customer value. Gavin and his team are taking on the challenge of measuring and rewarding simplicity. The principles can help teams apply their own diagnostics to see if they’re headed in the direction of building products people truly love to use. Key Moments: 0:45 Product principle definition 1:26 Principles are a diagnostic to test your own work. 2:25 Principles are about both product and practice. 4:07 Keep things simple is the hardest principle to follow. 7:30 Vision to create the world’s greatest collaboration platform. 11:35 Why B2B brands matter. 13:20 Love is the principle that propels an organization forward most. Episode Transcript: https://cisco.box.com/s/ngxgc6bibeww8lkukosuwjg1eqpuuvk7

Episode 5 Do you recognize this person? - Mark Thompson-Kolar, User Experience Researcher, Duo Episode length: 14 minutes Creating a customer persona requires lots of interactions with people, listening to their needs, and understanding the applications they use. If you don’t recognize the person being talked about as a product user, that’s a big warning sign that the persona created for the product isn’t quite right. Mark talks about the “Yes, and…” for a particular persona and the use cases for which the product was created. Key Moments: 1:01 Mark explains all the types of research used to truly understand a persona. 3:00 How product principles can become culture drivers. 3:43 Which product principles are used most to develop personas. 5:04 How personas are validated with longitudinal personas. 6:21 Security employees are a persona, so if you must ask, do you recognize this person? 7:49 Deepening persona understanding by asking ‘yes, and…” 12:56 Mark’s favorite product outside of Cisco is the Comcast interface. Episode Transcript: https://cisco.box.com/s/9cayz4uvciw7z5rwqklm6ekctbtqkp0q

Episode 3 Killing Tech Debt - Ryan Glover, Leader, UI/UX Engineering Episode length: 12 minutes Principled talks to Ryan about how he and his team are redesigning the interface and taxonomy of Secure Endpoint to make it extraordinarily simple for the user to know exactly what’s possible to do with the product. The team reduced ‘tech debt,’ by creating common templates, taxonomy, and nomenclature to drive stickiness and adoption. 0:44 Jeetu talks about simplicity being the ultimate form of sophistication. Key Moments 1:57 How product principles are guardrails for how teams do their work. 2:50 Why you won’t be successful unless you align around customer. 4:09 Strategies to get to know the end-user. 5:11 Unifying design through the Magnetic Design system. 6:56 Aligning on product language and taxonomy. 7:57 The danger of focusing on the competition versus the user. 10:32 It doesn’t always have to be pretty, the case of Craig’s list. Episode Transcript: https://cisco.box.com/s/sxbiz7ccdw5cetx9zukqnsbpy7rfshpv

Episode 1 De-risking Ideas - Jehan Cowan, Product Designer, Duo Episode length: 13 minutes Jehan talks to Principled about how designers have the innate ability to turn ambiguity into clarity by visualizing progressing ideas. This process ‘de-risks’ ideas and helps a business make better decisions about which ideas to pursue with minimal investment of time and resources. The designer’s craft can help paint a strategic roadmap with a clear path forward. However, designers must be ok with putting forth something that is wrong, as sometimes it’s the best way to move forward. Episode Transcript: https://cisco.box.com/s/76vk9bs8zaa1fefxm20i3ww5bzzwskc9

Everyday stories about building products at Cisco

Scott Schell is joined by special guest Oliver Tuszik, the Senior VP of Partner Sales and GM of Routes to Market. Scott and Oliver discuss Cisco's "Age of the Partner" and the exciting Partner activities at Cisco Live.

Welcome, to episode #5 of our Systems Engineering Unleashed Podcast! We will take an insightful, thought-provoking, and fun peek inside the minds and hearts of our elite engineers. Our guests, Cisco Distinguished Architects Errol Roberts and Craig Hill & our newest 5x CCIE, Lidiya Krunic, will take us on their unique journeys, but you will undoubtedly see a lot in common. I hope you find that spark to get started on the hard path to being one of the best of the best. Reaching the top in your career journey is the same as summiting that seemingly impossible peak. It starts with the belief you can do it and years of training and hard knocks to make it real. Anything truly worth having is worth the struggle to get it. A few great books referenced in this episode - Range -David Epstein, Think Again - Adam Grant and Endure - Cameron Hanes

While the importance of cybersecurity solutions has been well documented, it is still easy to see the large corporations in the news, and find yourself as an SMB thinking you won’t be attacked. Unfortunately, the data and reality are a bit harsher. 46% of cyber attacks last year were targeted at businesses with 1,000 or fewer employees, with 60 percent of small companies go out of business within six months of falling victim to cyber attack. Hope is not lost, and there are both practices and solutions that SMBs can leverage to improve their security posture. To dig into these, today Ian is joined by Nate Haleen, Lead Developer & Division Lead at Procellis Technology Inc. and Tyler Cohen Wood, a keynote speaker, author, national security expert, and overall cyber authority.

Everyday stories about building products.

In this month's episode, join us for an insightful conversation with Chief Innovation Officer at Apppace, Thomas Philippart de Foy, along with Webex co-hosts Chris Botter and Taryn Montero. In this podcast, you will learn how Webex and Appspace keep people engaged, connected, and productive, whether in the office, at home, or on the go. Appspace integrates with the Webex app and runs on Webex devices to offer a workplace experience focused on employee safety, well-being, and productivity, all while maximizing your Webex investment.

Matt Brady from Cisco discusses how Partners provide exceptional customer value when delivering on business outcomes.

When it comes to battling cybersecurity attackers, Lurene Grenier is all about offense. As Director of Security Architecture at Cisco Talos, she has spent her career analyzing state-sponsored actor trends, writing detection to block those threat actors, and in general, educating users and administrators on how to deploy the most robust security solutions. Lurene joins AB for a great conversation on a variety of topics, from offensive security to infrastructure vulnerabilities to her passion for playing guitar.

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 43, we conclude our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. We wrap it up with her project using Raman spectroscopy to help prevent membrane fouling for freshwater generation. She also describes the motivation behind her Coursera course on Active Optical Devices. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44 Membrane fouling in fresh water generation 3:36 Scaling - deposit of crystalline materials on membranes 4:21 Use of Raman spectroscopy 6:28 Washing membranes 9:38 Active Optical Devices free course on Coursera Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

What is sponsorship, and how does it benefit careers? Find out in the latest CX EMEA Unplugged podcast with Phil Wolfenden, Pablo Gabriel Steiner and Aleksandra Dargiel. In this candid conversation, they share their experiences as sponsors & sponsees and some tips for building a successful sponsorship. *https://hbr.org/2022/02/20-of-white-employees-have-sponsors-only-5-of-black-employees-do

In the past two episodes, Cisco TAC Engineers and Technical Leaders from the Cisco APJC and AMER Regions shared a brief glimpse of a Cisco TAC Engineer role. Cisco Technical Assistance Center (TAC) is a global organization that provides around-the-clock, award-winning technical support services. In this episode, join our Senior TAC Engineer, Indraji Desai, and Technical Leader, Maria Jose Mendez Vazquez, from the Cisco EMEA Region to learn what it is like to be a Cisco TAC Engineer, approach towards resolving complex customer issues and the use of predictive innovations in troubleshooting. For questions, comments, or feedback, please email: [email protected]

Nicole Dziedzic shares how Ingram Micro is serving as an extension of the Partners and helping customers achieve business outcomes through its CARE program. To learn more, visit our success story page at https://www.cisco.com/c/m/en_us/customer-experience/success-stories/partner/ingram-micro.html

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 42, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Here she describes her research on integrated photonics and fabricating glass devices in the lab. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44 Integrated photonics 5:06 Sensing in difficult wavelengths 6:22 Fabricating glass devices in the lab 8:02 III-V devices Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

In this month's episode, join us for a candid conversation with Masoud Douzan, CEO of JIBB. Get to know his story, how he founded JIBB, and why the hybrid whiteboard makes collaboration better together with Webex.

Scott Schell and John Stone from Cisco discuss how to leverage the digital experience through our Partners to enhanced customer success.

In this month's episode, get to know Daniel Hackl, Director of Partnerships & Ecosystem, as he discusses Zello's push-to-talk technology, how Webex customers can take advantage of Zello's powerful communication tool, and why it is an exciting partnership to watch, along with Cisco co-hosts Travis Angle, Taryn Montero, and Abi Fagiri.

In this episode, Rhiannon and Debi are joined by Kristen Don, a Senior Communities Operation Manager at Uber, and speak on how communication touches all aspects of business, how to tailor the way you communicate within different cultures, and self-awareness for conflict management. Stay tuned until the end for a special outro from Cisco’s Programme Manager for Inclusive Communities EMEA Carlene Coward, on why communication is key for success working across cultures, time zones and languages.

In this episode, Rhiannon and Elizabeth are joined by Jenil Dani, a Finance Manager at Amazon, and discuss different approaches to creative problem solving, how it can change in every role, and how to understand and utilise your unique thinking style to work with others to find optimal solutions. Stay tuned until the end for a special outro from Cisco’s Director of Global Partner Marketing Mark Murphey, on why he is looking for people who bring new and creative ideas on how to solve problems.

In this episode, Rhiannon and Louise are joined by Filoni Dani, a newly graduated Degree Apprentice at KPMG, and discuss thinking like an entrepreneur, the fear of rejection, being comfortable with failing, and myth busting what being an entrepreneur really means. Stay tuned until the end for a special outro from Cisco’s General Manager of CPaaS Division Jay Patel, on why people need an entrepreneurial spirit to approach challenges in a fast-paced and ever-changing world.

In this episode, Rhiannon and Elizabeth are joined by Delfina Grossi, a Cross-Deal Manager at Google and Co-Founder of Women@Tech, discuss ensuring phycological safety in your team, the core pillars of leadership, and knowing when to step up or back as a leader. Stay tuned until the end for a special outro from Cisco’s VP of EMEA Virtual Sales Kim Pasche, on how leadership isn’t about job titles, but the qualities you need.

In this episode, Rhiannon is joined by her two own role models, Co-Founder of The Amplified Group Vicky Reddington, and Global Partnerships Manager at Thought Machine Katarzyna Sotek, and discuss whether you need to be a certain age to be a role model, the vitality of reverse mentoring, and how to approach someone to be your mentor. Stay tuned until the end for a special outro from Cisco’s CTO UKI Chintan Patel, on why positive role models can help boost your motivation and inspire you in your career.

In this bonus episode, Rhiannon and Louise are joined by Yasmin Chowdhary, the UKI Apprenticeship Lead at Cisco, and consolidate all the previous soft skills explored throughout the series, discuss how they make an attractive employee in the STEM industry, and the attitude shift towards Early in Career and Career Changers. Stay tuned until the end for a special outro from Cisco’s Managing Director of EMEA Emerging Talent Mayte Marquez, on how soft skills differentiate us.

In this episode, Rhiannon and Louise are joined by Kirstie Ayres, Head of Go to Market SE UK at Samsung, and deconstruct the nuances between inclusion vs. diversity, how products are designed and tested across multiple groups to ensure usability for all, and how to consciously practice inclusion every day. Stay tuned until the end for a special outro from Cisco’s EMEA Service Sales Lead and Executive Sponsor for Inclusion and Diversity Richard Everard, on why diversity creates high performing teams and ensures meritocracy.

In this episode, Rhiannon and Debi are joined by Alexandra Foster, a Director of Division X at BT, and discuss carving out time to find your differentiators, how to speak up about your accomplishments, and defining metrics of success. Stay tuned until the end for a special outro from Cisco’s Managing Director for Commercial Business UKI Tony Gribben, on being confident in who you are, how we are all unique and sharing this with others.

In this episode, Rhiannon and Louise are joined by Cisco’s Head of Public Sector UKI, Adele Every, and explore together how being your authentic self can help you get over hurdles in tough times, making a great first impression in interviews, and how in the future of AI and automation our soft skills are what will set us apart. Stay tuned until the end for a special outro from Cisco’s CFO Scott Herren, on his experience of authenticity in the workplace, and why he believes it makes a successful leader.

In this episode, Rhiannon and Elizabeth are joined by Sophie Corden, a Global Campaign Manager at Colt Technology Services, and talk around why social impact is so important to the STEM industry, how you can find social issues you’re passionate about, and how you can develop other skills through volunteering. Stay tuned until the end for a special outro from Cisco’s Head of Corporate Social Responsibility UKI Kathryn Baddeley, on why you should look for a company’s purpose, vision, and values in any interview process.

In this episode, Rhiannon and Debi are joined by Femina Sanghvi, a Human Centred Change Director at Salesforce, and look at where the definition of strategy comes from, the optimal ways and frameworks to use to reach your goals, and why strategic thinking is important in all aspects of your life. Stay tuned until the end for a special outro from Cisco’s Director of SMB UKI Aine Rogers, on why she empowers her team to think strategically.

Although the term “automation” may sound like a buzzword in the tech industry, it’s actually nothing new – humans have been automating mundane or dangerous work for a very long time now. It’s the problems, technologies, and motivations that change. In the new episode of Not too Techie, I speak to Michael Kaemper, Sr. Director CX SP Architecture at Cisco. Tune in to find out what #automation actually is, and how it can be used to deliver even better #CustomerExperience. We will also answer the burning question you are all asking: are robots here to steal our jobs? Reach out to Michael to find out how you can use automation to transform your business: https://www.linkedin.com/in/michael-w-k%C3%A4mper-6908a739/

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 41, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Next up is her research on using orbital angular momentum in super-resolution microscopy and… sausages? – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44 Orbital angular momentum 5:08 Propagating modes with angular momentum through commercially available fiber 6:28 Degenerate modes 8:24 Application to super-resolution microscopy 9:08 Leveraging temporal coherence 11:02 Sausages! Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

As April is Earth Month, who better to have as a guest than Mary de Wysocki, Cisco's very own Chief Sustainability Officer. Mary sits down with AB to chat about her role in leading Cisco’s sustainability efforts and how we need to work together on a global level to create more sustainable and resilient communities.

Owning a small or medium business brings with it many unique challenges – from choosing which manufacturer to go with for your technology needs all the way to how to continue to grow and scale your business. The shift to hybrid work magnified to this, creating a new layer of complexity to both managing a business as well as employee satisfaction and retention. To sift through these challenges, and how he has successfully navigated them, today I am joined by Scott Kauffman, President of HighNoon, a full-service marketing agency located in Phoenix, AZ. Scott shares his perspective on business, technology and even provides a marketing tip for our listeners.

In this episode of the CX Partner Perspective Podcast, Alexandra Zagury and host Scott Schell talk about why managed services are the way customers want to consume technology today and how in the Age of the Partner, the partner is leading the way.

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 40, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Here she describes techniques she’s developed for creating femtosecond laser pulses, including phase locked laser arrays and time lensing. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:59 Ultrafast (short pulse) lasers in semiconductors 5:51 Upper state lifetime 7:42 Two-photon absorption 10:01 Phase and frequency controlled laser array 12:04 Time lens 14:17 Electrically pumped ultrafast laser for neuroscientists 15:53 Difficulty of phase controlled laser arrays 17:06 Devices for time lensing Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

World Wide Technology is back for another podcast. This time, Scott talks with Laura Kuehner about the past, present and future of WWT's customer experience practice.

In this month's Part 2 episode, Kevin Adamson sits down with Giles Adams and Steve Holmes and discuss why VQ Conference Manager is an exciting partnership to watch​ and other new updates

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 39, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Next is her research using quantum light for fiber based sensors. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:52 Fiber based sensors with quantum light (squeezed light) 7:07 Lower noise, higher sensitivity with Mach-Zehnder interferometer 8:35 Higher performance in photon-starved regime with quantum light Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Sean McDonald from World Wide Technology joins Scott Schell to talk about their lifecycle practice and what that means for ongoing customer success.

In this month’s episode, Rosie and Collette are joined by Stu Higgins, Head of Smart Cities and IoT at Cisco & Joe Dignan, Assoc Vice President and Head of IDC Government Insights Europe with a deep dive into Smart Cities 🏙️ and how Sustainability🌱 is driving decisions across business, politics and communities around the world → 🌍

Scott Schell and Kevin Detsch discuss how ePlus began their Customer Experience journey and how they became Cisco's first certified North American Partner in the PLS-Support program.

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 38, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Next is her project in multi-photon microscopy and super-resolution imaging. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44 Multi-photon microscopy 3:10 Super-resolution imaging, Stimulated Emission Microscopy (STED) 6:16 Delivering donut beam through fiber 8:32 Use of fluorescence and donut beam 10:44 Optogenetics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Andrew Sage joins us for the eleventh episode of the Cisco Leadership Podcast. Andrew is a Global Vice President by day -- musician by night. He brings a fresh perspective on leadership through the lens of a musician. He emphasizes the true power of understanding a team, the impact of enrolling each individual towards a collective goal and the concept of "bloom where you're planted."