Catalyst

A little while back we made gentle fun of Google’s hamburger menu. Well, Google responded! This week Paul and Rich sit down with Google’s Senior Director of Product Management, Ben Wilson, to discuss the hamburger menu and so much more. We chat about the importance of good research and why it’s vital to promote diversity in your teams. Also, Ben shares what it’s like designing product at such a large scale — think trillions of API calls a day. Links: Active Assist Ben Wilson - Twitter Google Duplex DemoSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In October, we released Catalyst, a Postlight whitepaper on driving digital transformation within an organization. This week we release the audio from our first of a four part presentation series on Catalyst. In this first live recording, we explain the importance of defining your mission, we share some industry trends and we answer all of your questions. Links: Introducing Postlight’s New Whitepaper: Catalyst Postlight - CareersSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

A little while back Mailchimp approached Postight for some help. They wanted to improve their developer experience and rebrand their APIs. This week we are joined by two Postlight employees, Liz Tan and Adam Pash, who helped make that happen. They share their reflections on the process and talk about what it was like doing design and content strategy for such a well known and beloved company. Links: Introducing Mailchimp Developer Introducing Postlight’s New Whitepaper: Catalyst Say This Three Times Fast: Parenting, Promotion, PandemicSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What happens when software eats the world? Industry veterans Paul Ford and Rich Ziade chat with their friends about technology, design, and business from a distinctly East Coast point of view. Decades of experience inform their no-BS, quick-witted patter about what digital transformation really means. Created by Postlight, the digital product studio they co-founded in New York City.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

If you’ve ever struggled to build software in a large organization, you know how many obstacles can get in the way. To help you through the process, look no further than Catalyst, Postlight’s new whitepaper. This week Paul and Rich discuss the whitepaper and the different organizational aspects of shipping software that are often overlooked. Be sure to join us on November 12 at our live (remote) recording of the Postlight Podcast where we'll talk about all things Catalyst and give more insights on growing the digital side of your business. Links: Postlight Podcast Live! Turning Chaos Into Your North Star Postlight - MTA Case Study Why the World Is Adopting Typescript Introducing Postlight’s New Whitepaper: CatalystSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Postlight is going to Kindergarten! It’s been a wild ride these past five years and we’ve learned a lot. This week we share some useful lessons that we’ve learned since our inception. We talk about the importance of being generous, keeping your contracts short, keeping your employees happy and never forgetting that revenue comes first. Here’s to five more happy years! Links: Postlight - Driven By Strategy, Wired To Deliver Also, we're hosting a Postlight Podcast Live (remotely, obviously) on November 12! You can find more information on how to attend here. See you there!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Flying is all about giving up control, trusting your instruments and staying the course. This week Paul and Rich break down the similarities between piloting a plane and piloting a company. We talk about the concept of instrument flying and explain why navigating cross winds in a plane is not so different from an agency navigating their business. Links: Microsoft Flight SimulatorSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

As someone who has worked both in Silicon Valley and in The White House, Jason Goldman has a unique perspective on tech regulation. This week he shares his thoughts on the rise of monolithic social media platforms and how they’ve been used to advance political agendas and promote hate. He shares what he’s learned about regulation while working in the White House and reminds us that there’s hope in younger generations. Links: Jason Goldman Twitter Dune Pod Podcast Blogger Potential Policy Proposals for Regulation of Social Media and Technology Firms - Senator Mark Warner Color of Change Network Propaganda: Manipulation, Disinformation and Radicalization in American Politics See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It feels like every week a new software as a service project management tool pops up. This week we discuss if these spreadsheet-like project management tools can act as a good template for shipping products. We discuss the power dynamics related to project management and talk about whether these notification driven tools are actually effective or if they are instead just a bit annoying. Links: Monday.com Pendo Todoist NPR: All Things Considered Smartsheet Asana Dash for Slack Airtable Postlight Labs Postlight Case Studies See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week Paul & Rich discuss what’s in a name, or more specifically a job description. We read some recent job postings and try to understand how tech culture got to the point of needing DevSecOps and Happiness Engineers. We talk about how the industry creates specialized skills and share our experience evolving within our own jobs. Links: Techmeme Memeorandom Mediagazer WeSmirchSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It’s 2020. You can buy just about anything on your phone, you can do banking on your phone, so why can’t you vote on your phone? This week, Paul & Rich discuss the various security concerns that could come with online voting. We talk about the possible vulnerabilities in an online system and the danger of removing the people, checks and balances that come with traditional voting. Most importantly, be sure to go vote! Links: Register to VoteSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Microsoft used to be all about Windows but in recent years we’ve seen a huge transformation in the company. They went from thinking monolithically to branching out and making new connections with users on several different devices. This week we break down how Microsoft’s failures and new leadership led to a more diversified list of products and how humility helped them move forward. Links: Wreckfest Witcher Flight Simulator X-Plane Introducing Mailchimp Developer See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We’ve been seeing a lot of questionable data being thrown around recently — think Trump’s interview with Jonathan Swan. As the election approaches, we can’t help but notice how data is being used to manipulate people. This week we dive into conspiracy thinking and talk about how tech today is being used to spread what were once fringe opinions to the masses. Links: The Paranoid Style in American Politics - Richard Hofstadter How to Lie with Statistics - Darrell HuffSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

There are two types of tech stakeholders, the detente and the dreamer. One is more reactive and is just trying to keep the peace while the other loves the possibility and potential in innovating. So which is best? Do you focus on stability and mitigating risk or do you make big bold moves? This week we discuss these two types of stakeholders and talk about the best ways to pitch software investments to CEOs and CFOs, which is no small feat. Links: The Dreamer and the Diplomat: Who Buys Software for you Company Postlight InsightsSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We recently launched a huge project with New York’s public transit system, The MTA. Like the transit system the project was big and complex. This week we are joined by Product Manager Jojo Giltsoff who kept the MTA project running smoothly. She shares her tips and tools for managing big and busy teams and projects. She also teaches us how to find a healthy balance between being hypercritical and being an advocate for your team and explains why you should be writing down all the positive things people say about you. Links: MTA Case Study - Postlight Level Up by Writing Things Down - Jojo Giltsoff Whimsical Dash for Slack Basecamp Clubhouse Jojo Giltsoff Twitter Jojo InstagramSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Paul tells us about his new project, Ephemeralist, a web page that gives your brain a break from the heaviness of social media. It pulls archives from places like the MoMA and the Smithsonian, and allows you to scroll through history—from books and fossils, to pictures of donkeys from the 1700s. We go through Paul's experience with hosting his new project on Google Cloud and how these massive hosting platforms have become increasingly convoluted and geared towards engineers. Links: Ephemeralist Glitch Google Cloud Platform AWS Introducing Mailchimp DeveloperSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Enterprise software is a behemoth. It’s expensive, confusing and takes forever to learn. On this week’s episode of Postlight Podcast, Paul & Rich continue to break down why enterprise software is such a mess. We get into this confusing world of caked-on features and mysterious sales pitches. Links: Don’t Let the Backlog Drive Your Product - Rich Ziade Introducing Mailchimp Developer - PostlightSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In the wise words of Elbert Hubbard “logic is a tool for furthering prejudice.” On this week’s episode of the Postlight Podcast, Paul & Rich unpack this quote and talk about how best to communicate facts and logic. We share some tips on how to communicate facts in a way that actually engages people and talk about why using rhetoric rather than fact is a better way to get your point across. And in the end, we of course tie this all back to software. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The past 6 months have forced everyone into a new working situation, a situation that could continue for a while yet. This week Paul and Rich share some tips for coping with the ongoing pandemic. We discuss why you should be gathering your team more often and keeping clear and frequent communication about what’s happening across the company. We also talk about ways to be a source of stability for your employees and, of course, about the importance of humor. Links: Whimsical Airtable RenderforestSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We regulate cars so why not regulate tech? This week on the Postlight Podcast, Paul & Rich get philosophical. We ask the big questions about how to regulate our own creations and how sometimes infringing on someone’s freedom can actually be a good thing. After all, without red lights the streets don’t work. Links: John Perry Barlow - A Declaration of the Independence of CyberspaceSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this final episode of our 3 part series, Paul & Rich check back in with Managing Partner Chris LoSacco on the two final mistakes you’ve likely been making with your product. We talk about the importance of marketing your products within your own organization. Chris also explains his controversial opinion on why you shouldn’t be listening to your customers (don’t worry it’s not as scary or irresponsible as it sounds!). Links: Goldman Sachs - Postlight Chris LoSaccoSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In Part 2 of this 3 part series, Paul, Rich & Postlight Managing Partner Chris LoSacco talk about two more mistakes you’re making with your product, neglecting your tooling and single sourcing your Quality Assurance (QA). We discuss how you can optimize your tooling setup to be more productive and catch errors early in the development process. We also talk about how product managers can help select the right tools and why QA should be baked into the whole process. Links: Clubhouse BasecampSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Keeping your timeline super flexible may sound like a good idea when developing software, after all software is always changing, but Chris LoSacco is here to tell you why that’s a mistake. This week we dig into the 6 common mistakes people make in product development. In Part 1 we go over the first two mistakes, being vague with your timelines and waiting too long to ship. Chris gives some solutions to these common problems and walks you through some tips for structuring a better product release. Links: Chris LoSacco - Twitter Postlight - MTASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

When presenting to a client, you may feel inclined to load your pitch deck with information, but overwhelming your audience with information may actually be working against you. This week Rich & Gina give some tips on putting together an effective and persuasive deck. We talk about the importance of simplicity and storytelling and discuss our different methods of rehearsing the pitch. Links: Lifehacker Google Slides - Presentation with Speaker NotesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We hate to introduce yet another acronym, but this one is worth paying attention to. This week we introduce QORE, Postlight’s method of evaluating the main components of any projects. We breakdown the 4 letters of the acronym, quality, opportunity, risk and efficiency and show you how keeping track of these can help you produce something you and your clients will be proud of. Use QORE and prosper friends! Links: Postlight LabsSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

When your company is growing quickly there comes a time when you need to give up some control and hire new leaders and managers. This week we discuss introducing new managers to your company and finding the right fit for your team. We also reluctantly acknowledge that off-site meetings in the woods can actually be beneficial. Links: BlinkistSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Big tech continues to dominate the markets. How can their competitors stay alive while keeping up with the speed of innovation? Paul & Rich discuss the double-edged sword of how to find efficiencies. How can we shift away from machine learning that often misses the mark? Start empowering & trusting your people and give them what they need to build tools to find those insights for you. Links Airtable Postlight Case Studies Goldman Sans FontSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Workflow is a seemingly simple process, you assign tasks and move a project down a pipeline. So why then is workflow still so difficult to manage? This week Paul & Rich talk about different workflow tools and how none of them seem quite right for the challenges we are facing today. We discuss the tools that are out there today and the need for better alternatives. Links: Postlight - Black Lives Matter Airtable Trello Todoist PipefySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Do social media companies have a responsibility to monitor what people say on their platforms? This week Paul and Rich discuss why Facebook & Twitter should be changing their policies in response to unrest and poor leadership. We discuss the laws that let these companies off the hook and Rich gives us an interesting lesson in free-speech law. Links: Our Routers, Ourselves - Paul Ford for The New YorkerSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ever wish you could create a custom Slack emoji to send to your co-workers? Well look no further than Textmoji, a new web app from Postlight Labs. It’s simple and easy to use and allows you to make text emoji for Slack and Discord for any occasion. Textmoji creator and software engineer Preston Richey joins us to talk about how and why he wanted to create this app and teaches Paul and Rich about a new developer framework. Links: Postlight Labs Textmoji.app Svelte framework Pixi Dash for SlackSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How do you know when it’s time to rebrand? Last week we launched a new brand and want to tell you all about it. But we also want to share some broader lessons about when and why rebranding is necessary. We share what we’ve learned over the years about growing a company and evolving a brand to better suit what the company can do, not what it’s already done. We hope you like our new look! Links: Postlight Postlight Case Study: Goldman Sachs Postlight Case Study: MTASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Artificial intelligence is all about automating human behavior — and that includes bad behavior. How can technologists write software that helps rather than harms? Paul and Rich discuss the rise of apps that encode shady approaches like loan sharking into automated tools, and whether social pressures may eventually right those wrongs — or if that change will come too late. Links: Rest of World "This lending app publicly shames you when you’re late on loan payments - Morris Kiruga" Lenny Telemarketing See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

When was the first time you became aware of the air? As the CEO of a drone transportation company, Star Simpson thinks about flight everyday. She joins the podcast to talk about her startup, ThereCraft, which uses drones to deliver lifesaving supplies to first responders and improves last-mile delivery to remote locations. She reveals a few secrets about engineering her flying vehicles of the future, and discusses what’s to come for drone technology. Links: Star Simpson ThereCraft.com Otherlab Circuit Classics ThereCraft - Twitter See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Postlight loves playing with code — and sometimes that play helps people be more productive. Paul and Gina introduce Account, a new open-source Labs project from Postlight that renders interactive math equations as text stories. Paul discusses the importance of creating data representations that people can explore, and thanks to Account, Gina is converted from an old-school coder to a React fan. Links: Account Tinysheet Soulver Tangle.io Idyll RFP Builder Whimsical Reveal Lifehacker Postlight Labs See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It seems natural to implement rules to reduce risk. But when dealing with fluid processes like software development, can rigidity and fear of unknown variables actually hold you back? Paul and Rich discuss what’s at stake when leaders confuse rules with risk mitigation. We draw parallels between a good pilot, a good lawyer, and good software development — and as a bonus, Paul tells you how you can earn a promotion using only four words. Links: Sarbanes-OxleySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

When you can’t invite a prospective client into the office, how do you hold their attention and show them you’re actively listening? Charisma and eye contact don’t make the same impact over Zoom. Paul and Rich explain an adaptive sales approach that uses digital tools and tactics to demonstrate value. Behold our new Reactive Sales technique. Links: Sitecore Adobe Experience Manager Pendo The Challenger Sale: Taking Control of the Customer Conversation Reveal.js Whimsical Miro MuralSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Good design often goes unnoticed, but not for Scott Berkun. In his new book, How Design Makes the World, Scott delves into how both good and bad design affect our daily lives. On this episode, Scott lays out the big questions you must ask about your users: Who do you design for, and why? And how do you avoid unintended harm when designing products? Links: Scott Berkun How Design Makes The World Scott Berkun TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The modern global economy has been built on relatively stable markets, so what happens now that stability is no longer a constant? Paul and Rich ask the big questions about our economic systems: Why is it so difficult to coordinate at scale? What is the best way to optimize a supply chain? And how can we meet everyone’s needs? See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Creating a sensation: Jordan Mechner built his first video game in high school, sourcing info from books (there was no internet); a few years later, he concocted the hit game Prince of Persia in his dorm room. On the podcast, Jordan shares an inside look into his new book and chronicles the time he spent building a genre-defining game: his creative process, inspiration for his work, and insights about building games then vs. now. Links: Atari 400 Timex Sinclair Doom Karateka Jordan Mechner Stripe Press The Making of the Prince of Persia - Jordan Mechner Apple II Breakout Asteroids Broderbund Software Apple Galaxian Choplifter Danny Gorlin Minecraft Templar Comic BookSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Shared Crisis: When a stressed client comes to you with an urgent request, it's hard not to panic. The tight deadlines may seem daunting but there are ways to mitigate the crisis. Paul and Rich share their insights on how to lessen stress, limit expectations, and simplify processes to get a product shipped quickly. Some pro tips: take a breath, create a sense of shared responsibility, reduce risk, and don’t forget to sleep! Links: McKinsey Airtable Squarespace Wix Booz Allen Zoho Writer SAP See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apologize later: Renowned tech journalist and writer Steven Levy chats about his new book, Facebook: The Inside Story, which peers behind the scenes at the biggest social media monolith of our day. Levy breaks down how he convinced Facebook to give him inside access, what was happening there during the 2016 election, and why Mark Zuckerberg loves Caesar Augustus so much. Caution, books spoilers ahead! Links: Steven Levy Hackers - Steven Levy The Perfect Thing - Steven Levy Backchannel - WIRED Sandra Upson - WIRED The Devastating Decline of a Brilliant Young Coder - WIRED Facebook: The Inside Story - Steven Levy Carlyle Group In The Plex: How Google Thinks, Works and Shapes Our Lives - Steven Levy The Social Network - IMDB Outliers - Malcolm Gladwell Insanely Great: The Life and Times of Macintosh, the Computer that Changes Everything - Steven Levy See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Paul and Rich have a follow up discussion about Marc Andreessen’s newest article and ask the important question: How can we connect and empower people to create crucial tools for society when the industry has become so transactional? Are we able to create necessary social momentum when there’s no money involved? Paul puts out a plea for Postlight to create a software development kit for education at a platform level. It remains to be seen if VCs are ready to shift their focus to do the same. (Perhaps that’s an idea for Marc Andreessen to think about!) Links ‘It’s Time To Build’ by Marc Andreessen Marc Andreessen Andreessen Horowitz React Bell Labs Xerox Parc Khan Academy The Last Dance Class Dojo Google Classroom See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

There’s a reason to expect criticism: Paul and Rich dig into the newest article from VC Marc Andreessen. In it, Andreessen exhorts Americans to innovate and blames our lack of preparation for the pandemic on a lack of desire to do so. We reflect on the current state of America and how apparent the holes in our social governance have become since COVID-19 (especially the education system). Is there a world where VC and startups can help us improve these old systems? Has social policy towards more privatization led us towards the wrong things being optimized? We look to other innovations that have come from crises and ask: How can you install that startup-style motivation outside of commercial profit? (Spoiler: Marc Andreessen doesn’t have the answer!) Links: “It’s Time to Build” by Marc Andreessen Andreesen Horowitz Marc Andreesen José Andrés José Andrés Wants To Feed The World Through The Pandemic See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Brand Safety: Parse.ly founders Andrew Montalenti and Sachin Kamdar chat about their analytics platform and share the content trends they are following during the global pandemic. They discuss how publishers and media outlets are being impacted by COVID-19, and the myriad ways that advertising and brand safety are changing. They also share how to give clarity to clients in a time of uncertainty: with the insights of analytics. Links: Andrew Montalenti Sachin Kumdar - Twitter Parse.ly Facebook Netflix NPR Gannett Lee Enterprises Berkshire Hathaway Parse.ly Content Conversions Vox The Atlantic The New York Times Toyota Twitter See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Scripted Interactions: On this week’s episode of Track Changes, Paul, Rich, and Gina chat about ways to keep your team focused and on track when working remotely. How do you create urgency to make sure things get done? How can you keep people focused during remote calls? They discuss the need for clear communication and accountability, and share some tools to help structure meetings and interactions in a digital-first work world. Links: Gina Trapani Cheer on Netflix Tiger King on Netflix Campfire Navigator Second LifeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This isn’t remote, this is pandemic: On this week’s episode of Track Changes, Paul and Rich chat with friend and client Tim Meaney about when things could return to normal and if they should return to normal. We reflect on some of the positive changes that have come from this pandemic, like more time with family and getting rid of inefficiencies. We also talk about the importance of resilience and of course, the hit documentary series Tiger King. Links: Coronavirus chic: Top sales up, bottom down at Walmart - Global News Tim Meaney - SageSure The Evolution of Software - Track Changes Podcast Zoom Facetime Kind Bar Andrew Cuomo - Wikipedia Tiger King - Netflix Smart Home: 10 Tips for Working Remotely - Track Changes Podcast Google cancels its infamous April Fools’ jokes this year - The Verge See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Excelsior: In this episode of Track Changes, Paul and Rich discuss the new Apple-Google contact tracing app aimed at tracking the spread of COVID. We explain what contact tracing is and how the app works. We chat about the potential difficulties of onboarding these types of apps and whether the app will be able to help the most vulnerable. We also discuss how we can best combine technology with good old fashioned testing. Links: Dyson Andrew Cuomo Video, B-Roll, Audio, & Rush Transcript - Governor Cuomo Returns Ventilators Apple Google What is contact tracing? - The Verge Papa Johns Steve Jobs Eric Schmidt Zoom Amazon Facebook Google Home Amazon Alexa Nest Wemo Motorola CNN Clay Shirky - Twitter CVS Walgreens Trump tweets prompt speculation he could fire Fausi - The Guardian WhatsAppSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Priorities as a leader: On this week’s episode of Track Changes, Paul and Rich sit down to discuss how the pandemic is impacting business and mental health. Priorities are changing, so what comes first? In juggling health, family, and work, it’s important to give employees space and empathy. But work can be a welcome distraction from the news and rising COVID-19 numbers. Links: Yeti Nano Screen Time Linux Windows 8 Windows 10 HP Pavilion Candy Crush Chrome Zoom Remember Jade Helm 15, the controversial military exercise? It’s over - The Washington Post See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Grind: This week on Track Changes, Paul and Rich chat with Postlight’s Head of Engineering Jeremy Mack about all things video games. Jeremy teaches us about current video game trends. We learn about loot boxes, battle passes, pay-to-win games and the controversy surrounding these types of monetization. We also get some great indie game recommendations and chat about the future of gaming. Warning for anyone playing the game Journey, this episode contains some spoilers. Links: PlayStation 4 Jeremy Mack - Twitter Atari Nintendo Ultima Online World Of Warcraft Super Mario Brothers Civilization Age of Empire SimCity PlayStation 4 Pro FIFA EA Activision Ubisoft Call of Duty NBA Playgrounds 2 NBA Jam Stardew Valley Harvest Moon Dead Cells Steam Nintendo Switch Journey Wii U Twitch Black Desert Online Fortnite Half-Life: Alyx Half-Life 2 Oculus QuestSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Specify like a caveman: This week on Track Changes, Paul and Rich are joined by Gina Trapani, a managing partner at Postlight, to talk about statements of work (SOWs). We chat about Postlight’s unique SOW process. We talk about why we base our approach on trust and relationships rather than just time and money. We also talk about managing risk, what to do when someone oversteps their original demands and Paul gives some tips on how to make the SOW writing process easier. Hint: write like a caveman. Links: Gina Trapani React Native Org Mode Google Analytics Facebook Twitter Github LinkedIn See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.