Autonomous IT

In this episode of Executive IT, host Evan Kiely and guest JB Snodgrass discuss the intricacies of procurement processes, effective negotiation strategies, the importance of timing and communication, and common pitfalls to avoid when evaluating tools. JB shares insights from his extensive experience in procurement, emphasizing the need for thorough research, stakeholder engagement, and strategic negotiation to secure the best outcomes for organizations.

This episode originally aired on June 13, 2024. Join Jason Kikta as he interviews Dmitri Alperovitch, co-founder of CrowdStrike and author of World on the Brink. Alperovitch shares insights on the importance of speed in cybersecurity, the role of automation in IT management, and the rising threat of opportunistic cyberattacks. They explore how cloud-based solutions like Automox are transforming endpoint security, allowing organizations to rapidly detect and respond to threats, and discuss key strategies from Alperovitch’s book on geopolitical challenges and cybersecurity’s role in national security.

Tune in as Automox's cybersecurity experts break down the latest vulnerabilities from Microsoft's March Patch Tuesday release. This explores recent Chromium-based vulnerabilities, a significant Microsoft Management Console flaw, and file system vulnerabilities impacting VHD files. Beyond the technical analysis, the discussion highlights essential practices, including security training, robust password management, and recognizing the dangers posed by untrusted sources. Whether you're an IT professional or a cybersecurity enthusiast, this podcast provides actionable insights to help safeguard your organization.

In this episode, Jeremy Maldonado shares his experiences and insights on server management, highlighting the importance of learning from mistakes, the power of automation, and finding balance between Linux and Windows environments. He discusses the challenges and rewards of managing servers, the pivotal role of Ansible in streamlining operations, and the confidence required to maintain a reliable infrastructure. Jeremy encourages listeners to view setbacks as opportunities for growth while reminding us to be kind to ourselves throughout our professional journeys.

In this episode of Automox's CISO IT podcast, host Jason Kikta delves into the world of servers, exploring their critical role in modern internet operations, the evolution of server technology, and the significance of Linux in the server landscape. He emphasizes the complexity of server management and the importance of reliability, highlighting how servers are often under-appreciated despite their foundational role in business operations.

Ever wonder why those software updates keep popping up? In this episode, we uncover how updates boost your security, introduce exciting new features, and keep your devices running at their best. Share it with friends, family, or coworkers who might feel overwhelmed by all things tech—help them stay safe and informed, too!Hosted by IT expert Landon Miles, the Teach IT podcast delivers bite-sized, actionable IT tips in three minutes or less. Perfect for both tech pros and beginners, each minisode simplifies complex concepts into clear, practical advice. Tune in to sharpen your IT skills and discover smarter solutions, one quick episode at a time.

Peter Pflaster and Ben Glass team up in this episode of Product Talk to tackle the ins and outs of third-party application patching with Automox. They break down what third-party software means, where IT teams often struggle with patching, and why a centralized approach can make all the difference. With a relaxed yet informative style, the two cover everything from cross-platform patching for Windows, Mac, and Linux to the process behind counting supported titles and taking customer requests. They also touch on unique solutions like Automox Worklets™ for managing custom software and share how Automox simplifies patching for IT teams of all sizes.

In this episode of Executive IT, hosts Evan Kiely and Ziad Fanous, along with guest David Mehok, share valuable lessons from seasoned CFOs on IT transformation and its role in driving business efficiency. They discuss aligning IT tools with organizational goals, overcoming challenges in tool consolidation, and the importance of measuring both hard and soft savings. The episode emphasizes how effective communication between IT and finance teams is key to securing budgets and ensuring successful project outcomes.

In this episode of the Heroes of IT podcast, Ashley interviews Jennifer Courtnell, a vulnerability coordinator at Pulsant. Jennifer shares her journey into the IT field, discussing her various roles and how she ended up in vulnerability management. The conversation explores how Pulsant utilizes Automox for patching and reporting, the importance of engaging with executive teams to demonstrate the value of IT services, and tips for effectively communicating the benefits of vulnerability management to stakeholders.

In this episode of Automox Insiders, Maddie Regis interviews Frank Livaudais, Senior VP of Engineering at Automox. Frank shares his journey from software engineering to executive leadership, emphasizing the importance of adaptability and continuous improvement in technology. He discusses his unique experiences, including his time at iFly indoor skydiving and his passion for marathon running.

The hosts analyze a series of recently released vulnerabilities and CVEs, offer expert insights, and detail their implications for cybersecurity. They review key threats impacting Active Directory, Windows systems, and Apple devices, emphasizing the ease of exploitation and the pressing need for timely patching. The conversation stresses the importance of implementing strong, defense-in-depth cybersecurity strategies.

In this episode of the Autonomous IT Heroes of IT podcast, Ashley interviews Matthew Ketchum, the Director of Educational Technology at Modesto City Schools. Matthew shares his journey into technology and education, highlighting his initiatives in eSports and the integration of educational technology with IT. He discusses the importance of resilience and adaptability in educational projects, emphasizing user feedback and collaboration across departments.Link to book discussed:The Design Thinking Playbook

In this episode of the Automate IT podcast, Jeremy Maldonado discusses the importance of engaging with executive teams and the necessity of clear communication within organizations. He emphasizes the value of understanding team dynamics, preparing effectively for discussions, and aligning goals with organizational priorities to foster collaboration and drive success.

Recap IT is the newest series in Automox's Autonomous IT podcast network, delivering standout moments and highlights from the past month's podcasts and live shows. If you missed a podcast or live show last month, this is the series to get you caught up and informed! Episodes Highlights: (00:32 - 13:28) Autonomous IT Live – Optimize Your Endpoint Management: 3 IT Team Resolutions for 2025, E02 (13:29-15:50) Automox Insiders – Curiosity, Adaptability, and Career Growth with Ryan Jeziorski, E13(15:51-17:07) Hands-On IT – Resilience Rewired: Building Strength and Adaptability in IT, E14(17:08-22:05) Patch [FIX] Tuesday – January 2025 [Experts Analyze New Hyper-V, Active Directory, and macOS Vulnerabilities], E15(22:06-25:09) CISO IT – The CISO Blueprint pt. 1: Why There Are No 'Nos' in IT with Rich Casselberry, E15(25:10-28:51) Product Talk – Agent 2.0, New Linux CVE Data, and the Future of Autonomous Endpoint Management, E13(28:52-31:28) Automate IT – Building Resilient IT Teams and Solutions, E12

In this episode of the Product Talk podcast, Peter Pflaster and Steph Rizzuto discuss significant enhancements to the Automox platform, focusing on the new Fast-Agent and updates the Automox tray. They explore improvements in backend connectivity, user experience, and vulnerability management, emphasizing the importance of autonomous endpoint management and better patch compliance. The conversation also highlights new implementations for enhanced Linux CVE coverage, and the future vision for Automox's offerings.

Host Landon Miles discusses the critical challenge of effectively collaborating with executive leadership teams in IT. He emphasizes the importance of understanding executive perspectives, communicating IT needs in business terms, and presenting well-thought-out options. The episode provides a checklist for IT professionals to engage executives successfully, highlighting the need for clear communication, metrics, and a solutions-oriented mindset.

Ever wonder why rebooting solves so many tech issues? Join us as we uncover why this simple step is often the go-to fix for slow devices, app crashes, and connectivity problems.Hosted by IT expert Landon Miles, the Teach IT podcast delivers quick, actionable IT tips in three-minutes or less. Tailored for tech pros and beginners alike, each minisode breaks down complex concepts into clear, easy-to-use advice. Tune in to sharpen your IT skills and discover smarter solutions, one short episode at a time.

Secure patching and endpoint management are crucial aspects of ITOps. Our guests and experts will highlight current challenges and propose actionable strategies to enhance endpoint management across orgs in 2025.Listen to gain insights on how ITOps teams can best work with finance, advice on overcoming tooling and automation issues,and learn some failproof strategies for ITOps improvement.

In this episode of Automox's CISO IT podcast, host Jason Kikta welcomes back Rich Casselberry, VP of IT security at AT&I, to discuss key insights from the CISO Blueprint. The conversation emphasizes the importance of a positive approach to security, the role of automation in IT practices, and the necessity of delegation to enhance efficiency. Rich shares real-world examples illustrating how a solution-oriented mindset can lead to better security outcomes and how automation can free up valuable time for IT professionals.

Join Automox's cybersecurity experts as they discuss the latest Patch Tuesday updates, focusing on vulnerabilities in Active Directory, Hyper-V, and macOS 15.2. They highlight the importance of staying updated and the evolving threat landscape, particularly with the rise of phishing attacks and the need for robust security measures in enterprise environments.

In this episode of Automox Insiders, Maddie Regis speaks with Ryan Jeziorski, a Solutions Engineer at Automox, about the importance of IT adaptability and resilience. Ryan shares his diverse career background, his current role at Automox, and insights on how organizations can maintain uninterrupted services while adapting to changes in technology. He emphasizes the significance of continuous learning and patch management as key strategies for IT professionals. The conversation concludes with a fun game about companies that have successfully adapted their business models over time.

Landon Miles discusses how IT professionals can build resilience and adaptability in both their systems and personal lives in this inspiring episode of Hands-On IT. Focusing on the four key pillars of learning, creativity, documentation, and reflection, Landon breaks down practical strategies that empower IT professionals to tackle challenges, drive innovation, and grow professionally. Whether you're looking to create adaptable IT solutions, enhance your problem-solving skills, or kick-start habits that fuel long-term personal development, this episode offers actionable advice you can put into practice right away.

In this episode of the Automate IT podcast, Jeremy Maldonado discusses the importance of resilience and adaptability in the IT field as we enter 2025. He emphasizes the need for personal and team resilience, effective communication, and the ability to learn from setbacks. The conversation covers practical steps for achieving IT resilience, including risk identification, researching services, testing, and having a disaster recovery plan. Jeremy concludes by encouraging listeners to embrace resilience for a successful year ahead.

Join us for a special bonus episode of Patch [FIX] Tuesday, an hour-long compilation of the vulnerabilities that help shaped the cybersecurity landscape in 2024. This episode recaps some the most critical and interesting exploits, from supply chain compromises to elevation of privilege threats targeting widely used platforms. Whether you're an IT administrator, security professional, or tech enthusiast, this episode provides valuable insights to stay ahead of evolving threats.Here’s a list of vulnerabilities discussed in this episode, and be sure to tune into the Patch [FIX] Tuesday podcast on the second Tuesday of every month. Operation Triangulation (00:13)CVE-2024-21401: Microsoft Entra Jira Single-Sign-On Plugin Elevation of Privilege Vulnerability (5:00)CVE-2024-21400: Microsoft Azure Kubernetes Service Confidential Container Elevation of Privilege Vulnerability (11:00)CVE-2024-3094: XZ/Liblzma Supply Chain Backdoor (17:08)CVE-2024-4671: Google Chrome Use-After-Free Vulnerability (30:00)CVE-2024-30078: Windows WiFi Driver Remote Code Execution Vulnerability(35:03)CVE-2024-38053: Windows Layer Two Bridge Network RCE (47:14)CVE-2024-38180: SmartScreen Prompt Remote Code Execution Vulnerability (53:12)CVE-2024-43491: Microsoft Windows Update Remote Code Execution Vulnerability (1:00:00)CVE-2024-43533: Remote Desktop Client Remote Code Execution Vulnerability (1:04:24)CVE-2024-5535: Microsoft Defender for Endpoint Remote Code Execution Vulnerability (1:07:35)CVE-2024-49093: Windows Resilient File System (ReFS) Elevation of Privilege Vulnerability (1:09:36)

This special compilation episode is packed with the most impactful moments and discussions of the year. Explore expert insights, standout strategies, and key takeaways from 2024's most engaging episodes, all in one place. Designed for IT professionals and cybersecurity leaders, this episode offers a valuable opportunity to revisit crucial topics, refine your approach, and stay informed on the trends and innovations shaping the future of IT operations.

In this special episode of the Hands-On IT podcast, we recap some of our top moments from the last year. Join host Landon Miles as he revisits insightful discussions on fostering creativity in IT, mastering communication between technical and non-technical teams, and leveraging automation to streamline workflows. From practical advice on building collaborative environments to exploring the deeper human side of IT, this episode is packed with highlights that showcase the intersection of technology and people.

This year, we’ve interviewed extraordinary IT heroes behind the screens — who help to keep our world running. Whether they were battling cyber threats, optimizing networks, or ensuring seamless user experiences, these IT heroes have gone above and beyond. In this special episode, we’ve compiled some of our favorite interviews from 2024.

Join Maddie Regis for a special "best of" episode of Automox Insiders. This December edition highlights memorable moments from previous episodes, showcasing insights and expertise shared by guests across various departments at Automox. Maddie reflects on the connections built through these conversations and shares her gratitude with listeners and contributors alike.

Jason Kikta discusses his experiences at Microsoft Ignite and AWS re:Invent, highlighting the chaotic scheduling of events and the significant attendance at re:Invent. He observes a growing seriousness among vendors regarding realistic AI use cases and shares insights on cybersecurity vulnerabilities, particularly the rise of zero-day exploits. Jason predicts that in 2025, organizations will need to enhance their patching and mitigation strategies, emphasizing the importance of collaboration between security and IT teams.

In this episode, the hosts discuss various cybersecurity vulnerabilities, particularly focusing on recent CVEs, including CVE-2024-49093, CVE-2024-49132, and CVE-2024-49138. They emphasize the importance of patching systems, especially during the holiday season when companies may be more vulnerable. The conversation highlights the need for awareness around phishing scams and other security threats that tend to increase during this time of year.

This episode originally aired May 5, 2024In this episode of IT Insiders, Maddie Regis interviews Jeremy Maldonado, a Worklet Systems Engineer at Automox. They discuss the concept of Worklets, which allow IT administrators to run custom scripts on managed endpoints. Jeremy explains how Worklets enhance IT automation by providing customization, safety, and accessibility. The conversation also covers the practical aspects of creating and using Worklets, their applications in IT management, and concludes with a trivia game about automation. In other exciting news, Jeremy will be hosting the Automate IT podcast starting in January!

In this episode of Hands-On IT, we sit down with Microsoft MVP Andy Malone to explore the evolution of technology—from the early days of MS-DOS to the cutting-edge advancements in AI and cloud computing. Recorded live at Microsoft Ignite, Andy shares his insights on the latest IT trends, including the rise of Co-Pilot(s), the transition to subscription-based software models, and the growing importance of cybersecurity in hybrid and cloud environments. He also offers career advice for aspiring IT professionals and reflects on how the industry continues to innovate. Whether you're a seasoned tech expert or new to the field, this episode is packed with valuable takeaways.

This episode originally aired on July 25, 2024. In this episode of the Hands-On IT podcast, Landon Miles interviews Anthony Maxwell, who is a software engineer at Automox. They discuss Anthony's journey from IT operations to software engineering, and his home lab setup. He discusses his favorite projects, the skills he's learned, and how he applies them in his professional life. Anthony also provides insights into using Automox for policy compliance, offers advice for those looking to start their own home labs, and shares his thoughts on virtualization, operating systems, and staying updated with technology trends.

In this episode of Product Talk, Peter Pflaster and Ashley Smith take a look back at the year, chatting about key product innovations and insights from an IDC study revealing the business value of Automox. They talk about the reported 362% 3-year ROI from the IDC study, how policy-driven automation boosts IT efficiency, and the recent revamp of Automox University, which helps train users and allows them to freely gain knowledge and certificates. The conversation highlights the need for quick implementation and delivering immediate business value in today's IT world.

In this episode of the Autonomous IT podcast, host Ashley and guest Shawn Campbell discuss the transformative impact of Automox on IT operations, the importance of networking and connections in the IT field, the evolution of IT careers, and the tools that enhance efficiency for IT professionals. Shawn shares his experiences and insights gained over 20 years in the industry, emphasizing the significance of collaboration and the role of technology in modern IT practices.

In this episode of IT Insiders, Maddie Regis speaks with Emily Pace, a Senior Product Manager at Automox. Emily shares her career journey, her role in product management, and the collaborative environment at Automox that fosters innovation. They discuss current projects, the importance of customer feedback, and Emily's advice for IT professionals. The conversation concludes with a fun game about real and fake products, showcasing Emily's quick thinking and humor.

CISO IT host Jason Kikta shares a heartfelt story from his time in the Marine Corps, highlighting the importance of teamwork and problem-solving in IT. He recounts a challenging situation involving bandwidth issues on the USS Iwo Jima, where he and his colleague Matthew Yates worked together to identify and resolve a significant communication problem. The story emphasizes gratitude for those who contribute to making IT professionals' lives easier and the impact of IT heroes in overcoming obstacles.

Automox cybersecurity experts discuss the latest security updates from November’s Patch Tuesday, focusing on several critical vulnerabilities, including NTLM Hash Disclosure, Microsoft Defender's RCE vulnerability, and the Windows Task Scheduler Elevation of Privilege Vulnerability. They emphasize the importance of patching and user awareness in combating phishing attacks and other security threats. The conversation highlights the complexities of vulnerabilities in Windows 10 and 11, and the need for proactive measures to protect systems.

Steph Rizzuto and Emily Pace from Automox’s Product Team discuss exciting new features aimed at enhancing IT management. They take a look at upcoming updates, including custom roles for improved access control and a flexible reboot scheduling feature designed to minimize disruptions for end users. The episode highlights how these tools are set to make IT workflows smoother and more customizable in the coming year.

Host David Van Heerden discusses the importance of understanding both technical and adaptive challenges in IT. He highlights the need for effective communication and teamwork to address user adoption issues and the significance of buy-in from all stakeholders. The conversation emphasizes the role of empathy in creating technology solutions that enhance user experience and collaboration within organizations.

It’s not just a show, it's a lifeline for how to unscary a seemingly daunting career journey – no matter where you're at in your IT or security hustle.From super-talented IT cartoonist and influencer marketing service agency co-owner, Forrest Brazeal, and gifted Automox VP of Customer Experience, Charles Coaxum, to the sagely verbose CISO and VP of Product at Automox, Jason Kikta, and Gong’s inspirational Director of IT, James Sennett – our handpicked line-up of industry trailblazers won’t just talk about how to advance. Instead, they’ll walk you through real-life strategies to help you climb the career ladder and stay on the top rung once you get there.This show was broadcast live Wednesday, October 30, 2024 at 12 PM Central Time.

In this episode of Hands-On IT, host Landon Miles sits down with special guest Forrest Brazeal to explore the current state of IT careers and the evolving role of AI in the tech landscape. As a renowned cloud architect and co-founder of Freeman and Forrest, Forrest shares his insights on upskilling for today’s competitive job market, the real impact of AI on IT roles, and how professionals can leverage creativity and networking to stand out. Tune in to hear expert advice on navigating career paths in IT, common job search pitfalls, and strategies for staying adaptable in a rapidly changing industry. Don’t miss this deep dive into the future of IT careers!

In this episode of the Autonomous IT podcast, host Ashley speaks with IT veteran John Jakubowski about his extensive experience in the IT field, the challenges faced during a significant company acquisition, and the transition to using Automox for patch management. John shares insights on the importance of security in IT operations, best practices for keeping environments updated, and the value of customer feedback in product development. The conversation highlights the evolving landscape of IT management and the critical role of effective tools and practices in maintaining security and compliance.

Steph Rizzuto and guest Jason Kikta discuss the critical relationship between IT and security. They explore the evolution of these roles, the challenges faced by IT departments in contributing to security, and how Automox's innovative approach helps bridge the gap between IT and security functions. The conversation emphasizes the importance of collaboration, the need for a cohesive tech stack, and the shift from deferral-based to deadline-based security practices.

Maddie Regis speaks with Tom Bowyer, Director of Security at Automox, about the intersection of IT and cybersecurity. Tom shares his career journey, the importance of collaboration between IT and security teams, and insights into SOC compliance reports. He emphasizes the need for transparency, experimentation, and proactive problem-solving in enhancing cybersecurity.

David van Heerden discusses the critical relationship between great IT and security. He emphasizes that true automation goes beyond simple digitization, advocating for the elimination of unnecessary processes. The conversation explores the importance of multi-factor authentication, IT service management (ITSM) practices, and the need for a user-centric approach in delivering IT solutions. David highlights the significance of aligning IT practices with business goals to enhance user experience and drive security initiatives effectively.

In this episode, Jason Kikta discusses the critical relationship between IT and security, emphasizing that great security begins with a solid IT foundation. He explores the importance of establishing a baseline for normalcy, the role of user safety in preventing security breaches, and the need to understand insider threats. Jason concludes with discussing the 'big three' of cybersecurity, which are: Network Inventory: Knowing what's on your network is crucial. This involves having a comprehensive inventory of all devices and systems connected to the network.Configuration and Patching: Keeping systems configured correctly and up-to-date with patches is essential to prevent vulnerabilities that could be exploited by malicious actors.Identity and Authentication Protection: Ensuring robust identity and authentication measures are in place to protect against unauthorized access and maintain the integrity of user accounts.

In this episode, the hosts discuss the critical vulnerabilities released in October's Patch Tuesday, focusing on notable CVEs, including a Windows netlogon elevation of privilege vulnerability and an RCE in the remote desktop client. They also address the CUPS vulnerability affecting Linux servers and the implications of Apple's recent updates that have disrupted security tools. The conversation emphasizes the importance of patching and maintaining security in the face of evolving threats.

In this episode of the Hands-On IT podcast, host Landon Miles discusses the Autonomous Endpoint Management (AEM) Manifesto, emphasizing the need for collaboration between IT Operations (ITOps) and Security Operations (SecOps). He outlines the core principles of the AEM Manifesto: automation, proactive security, and data harmonization, and provides actionable steps for organizations to implement these principles effectively. The conversation highlights the importance of breaking down silos between teams to enhance security and efficiency in IT management. Links: AEM Manifesto: aem-manifesto.org

In this episode of Automox's Autonomous IT podcast, Ashley Smith speaks with Catie Adams from New Pig, who shares her journey in IT, her experience with Automox for patch management, and insights on the creating synergy between IT and security operations teams. Catie emphasizes the importance of collaboration in IT, offers advice for professionals looking to enhance their security contributions, and highlights the supportive nature of the IT community.