Episode 15
Heroes of IT – Jennifer Courtnell on Accelerating MSP Efficiency with Automox, E15
February 18, 202514m 51s
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Show Notes
In this episode of the Heroes of IT podcast, Ashley interviews Jennifer Courtnell, a vulnerability coordinator at Pulsant. Jennifer shares her journey into the IT field, discussing her various roles and how she ended up in vulnerability management. The conversation explores how Pulsant utilizes Automox for patching and reporting, the importance of engaging with executive teams to demonstrate the value of IT services, and tips for effectively communicating the benefits of vulnerability management to stakeholders.
Topics
ITsecurityvulnerability managementAudimoxexecutive engagementcustomer satisfactionIT servicespatchingreportingMSP