Autonomous IT

In this episode of Product Talk, host Peter Pflaster discusses the role of software agents in IT management with guests Carson Grogg and Tyler Schmidtke from the Automox engineering team. They explore the importance of agents in executing actions on endpoints, the engineering challenges in developing agents for various operating systems, and the rigorous testing and release processes that ensure high-quality software. The conversation also touches on future developments and the excitement surrounding upcoming features.

In this episode, Ashley interviews Bob Antos from Trine University. They discuss his extensive experience in IT, particularly within the education sector. Bob shares insights on the challenges and opportunities in endpoint management, the importance of security, and the role of automation in maturing IT environments. The conversation highlights the need for agility in IT operations and the balance between automation and human oversight.

In this episode of IT Insiders, Maddie Regis speaks with Ryan Braunstein and Mat Lee from Automox's security team about the evolution of automation in security operations. They discuss their career backgrounds, the day-to-day use of Automox for security tasks, and the innovative strategies they employ to enhance automation. The conversation also covers various tools used for advanced automation and concludes with a fun game related to video games and security.

In this episode of Heroes of IT, Landon Miles interviews Mike Burroughs, the Global Head of IT at Shockwave Medical. They discuss Mike's extensive background in IT and cybersecurity, his experiences with using Automox, and the importance of automation in improving efficiency and work-life balance for IT teams. Mike shares valuable insights on managing endpoints, the significance of curiosity in technology, and strategies for effective IT management.

“The recent global IT outage is an example of the need for more automation, not less.” In this episode, Jason Kikta discusses the importance of automation in IT and cybersecurity. Jason emphasizes that automation itself is not inherently dangerous, but rather the lack of proper testing and controls. He encourages listeners to automate tedious tasks to free up time for more valuable and rewarding work. The episode concludes with Jason expressing gratitude for the growing listenership and the impact of the podcast.

In this episode of Patch [FIX] Tuesday, Tom and Jason celebrate their 11th episode and reflect on the success of the Automox YouTube channel. They discuss a Windows Update RCE, YubiKey Security Advisories, and a Visio RCE. They emphasize the importance of patching the Windows Update vulnerability immediately due to its potential for exploitation. They also discuss the YubiKey vulnerability, noting that while it requires specialized equipment to exploit, it highlights the fundamental role of YubiKeys in security.

In this episode, Landon Miles discusses automation and common pitfalls to avoid. The four common pitfalls he identifies are: selecting the wrong tool, selecting the wrong problem, having bad mentalities, and not documenting anything. He shares anecdotes and insights to illustrate each pitfall and provides tips on how to avoid them.

In this episode of Automate IT, David van Heerden discusses automating tedious and frustrating tasks in IT. He introduces a workflow automation called Worklets on demand, which can be used with Automox's API and a ticketing system to automate endpoint user tasks. By triggering the repair steps on the endpoint automatically, the need for scheduling, remote desktop control, and manual troubleshooting is eliminated. This automation can be applied to various common troubleshooting tickets, making IT support more efficient.

This episode originally aired March 14, 2024. In this episode, Jason Kikta, the CISO at Automox, shares his background with the early days of Linux and highlights its importance in the computing industry. He discusses the history of Linux, its early challenges, and the advancements it has made over the years. Jason emphasizes the role of Linux in driving innovation and its impact on the software ecosystem. He encourages listeners to explore Linux and experience the possibilities it offers. Experimentation is a great teacher!

In this episode, Peter Pflaster interviews Amelia Vacante from the Automox customer education team. They discuss the philosophy behind Automox University and the importance of customer education. They highlight the simplicity and ease of use of Automox and how Automox University aims to provide concise and relevant content to help users quickly understand and get value from the product. They also mention the certification programs offered by Automox University and the value of certifications in the IT and security industry.

In this episode of IT Insiders, Maddie Regis interviews the team behind Automox University (AXU), including Katie Bleichman, Shereen Al-Jaff, and Amelia Vacante. AXU was developed to enhance the customer education and support experience by providing self-paced, digestible, and accessible content. The courses offered by AXU help customers learn how to access and make the most of Automox's endpoint management solution. To get started with AXU, check out university.automox.com.

In this episode of the Heroes of IT podcast, Ashley interviews Jack Milburn, a senior IT engineer with a focus on cloud security. They discuss Jack's experience with Automox and how he uses it for patching and vulnerability scanning. They also talk about Automox University (AXU) and the value of online learning in bridging the skills gap in IT. Jack shares his journey of earning certificates and the different levels of complexity in AXU courses. They also touch on the importance of company culture in promoting continuous learning.

Join Automox CISO Jason Kikta, live at DEF CON 32, as he discusses the importance of continuing education in cybersecurity. He emphasizes that ongoing learning and exposure to diverse perspectives are essential for professional growth in the IT field. He highlights how events like DEF CON and Black Hat serve as invaluable opportunities for learning, networking, and sharing knowledge, and encourages listeners to support and actively participate in such educational events to foster growth and innovation in cybersecurity.

The Automox Security Team discusses August 2024’s Patch Tuesday, including a SmartScreen remote code execution vulnerability, a Windows kernel elevation of privilege vulnerability, and print spooler elevation vulnerabilities. They emphasize the importance of user education, keeping operating systems and software up to date, and implementing network segmentation. The conversation also touches on the need to modernize infrastructure and be aware of the services running within server stacks.

In this episode, Landon Miles interviews Jon Levenson, the manager of content and community at Automox, about the importance of creativity in IT and how to foster a creative environment. Jon shares his background as a former actor and how he fell into tech, as well as his experience in copywriting and podcast writing. They discuss the key elements of creating a creative environment, such as putting the work first and fostering collaboration. Jon also shares techniques for offering feedback and inspiring creativity, including the Liz Lerman Critical Response Structure. Jon and Landon discuss the importance of inviting coworkers to engage in creative work and the value of listening and creating a space for sharing ideas without fear of judgment. Links: - Liz Lerman Critical Response Process- We Can Do Hard Things Podcast

Join Automox's David van Heerden as he discusses the skill gap in IT and how it can be challenging to address. He highlights the broad and varied domains within IT and the difficulty of keeping up with new technology. David suggests that vendors can be an underrated resource for closing the skill gap, as they have specialized knowledge and are motivated to help their customers succeed. He encourages listeners to reach out to vendors for advice and support beyond their predefined courses and materials. David also shares a personal experience of learning SQL from a vendor and emphasizes the importance of leveraging vendor resources to level up skills.Key Takeaways: The skill gap in IT is a common challenge due to the broad and varied domains within the field.Vendors can be valuable resources for closing the skill gap, as they have specialized knowledge and are motivated to help their customers succeed.Reach out to vendors technical support for advice and support beyond their predefined courses and materials.Leverage vendor resources to level up skills and address skill gaps in specialized industries.

This week, Automox is bringing back some podcast episode favorites! In case you missed the first go, this podcast aired on April 11, 2024. In this episode, Jason Kikta and Rich Cassleberry discuss the challenges of IT security and how to make better risk decisions. They explore the difficulty of proving a negative in security and the lack of obvious metrics of success. They emphasize the importance of balancing risk and finding the right level of security for the organization. They also discuss the need for reputation management and building trust within the company. The conversation highlights the value of security tools that automatically take action and the need for ongoing evaluation and improvement in security practices. They conclude with advice for new security practitioners, encouraging them to find a path to yes and how to be a trusted partner within your organization.

This week, Automox is bringing back some podcast episode favorites! In case you missed the first go, this podcast aired on April 21, 2024. In this episode of Automox Insiders, Maddie Regis interviews Charles Coaxum, the Senior Vice President of Customer Experience at Automox. They discuss Charles' role in maximizing customer satisfaction and his passion for understanding and meeting the needs of others. Charles explains why he joined Automox and highlights the company's innovative approach to modernizing IT operations. They also explore the key to keeping customers happy, which involves genuine relationships built on trust, communication, and empathy.

Dive into the world of IT tech with the Hands-On IT podcast, hosted by Landon Miles. Each episode uncovers the intricacies of IT technologies, real-life use cases, and practical guidance on their application. Tune in for your weekly dose of tech trends, user-friendly tutorials, and innovative solutions to transform your IT experience. This podcast is your road map to mastering the multifaceted nature of IT tech.

Welcome to Product Talk, your ultimate guide to the features and use cases of Automox, hosted by Steph Rizzuto. This podcast peels back the layers of Automox’s endpoint management software, discussing its various features, practical uses, and the transformative impact it has on businesses. Join Peter and Steph as they explore the nooks and crannies of the Automox product and help you leverage its full potential for your IT needs.

Welcome to the Heroes of IT podcast, hosted by Automox’s Ashley Smith. In this podcast, Ashley interviews IT heroes ready to share their insights, successes, challenges, and stories from the field. Join us as we talk endpoint management tips and tricks, how to overcome hurdles, and celebrate IT heroes’ contributions to modern technology.

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox’s David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.

Welcome to Automox’s Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox’s technological innovation.

The CISO IT Podcast, hosted by Automox CISO Jason Kikta, is your one-stop shop for all things IT and cybersecurity. Jason knows good security comes from good IT. Step into a CISO’s shoes and trek through the world of technology and cyber defense to stay ahead of potential threats. Each episode is packed with the latest trends, tips, and expert advice.

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.

Dive into the world of IT tech with the Hands-On IT podcast, hosted by Landon Miles. Each episode uncovers the intricacies of IT technologies, real-life use cases, and practical guidance on their application. Tune in for your weekly dose of tech trends, user-friendly tutorials, and innovative solutions to transform your IT experience. This podcast is your road map to mastering the multifaceted nature of IT tech.Links:community.automox.com

Welcome to Product Talk, your ultimate guide to the features and use cases of Automox, hosted by Peter Pflaster and Steph Rizzuto. This podcast peels back the layers of Automox’s endpoint management software, discussing its various features, practical uses, and the transformative impact it has on businesses. Join Peter and Steph as they explore the nooks and crannies of the Automox product and help you leverage its full potential for your IT needs.

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox’s David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.

The CISO IT Podcast, hosted by Automox CISO Jason Kikta, is your one-stop shop for all things IT and cybersecurity. Jason knows good security comes from good IT. Step into a CISO’s shoes and trek through the world of technology and cyber defense to stay ahead of potential threats. Each episode is packed with the latest trends, tips, and expert advice.Links:World on the BrinkHow America Can Beat China in the Race for the Twenty-First CenturyBy Dmitri Alperovitchhttps://www.amazon.com/World-Brink-America-Twenty-First-Century/dp/1541704096

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.

Welcome to Automox’s Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox’s technological innovation.

Dive into the world of IT tech with the Hands-On IT podcast, hosted by Landon Miles. Each episode uncovers the intricacies of IT technologies, real-life use cases, and practical guidance on their application. Tune in for your weekly dose of tech trends, user-friendly tutorials, and innovative solutions to transform your IT experience. This podcast is your road map to mastering the multifaceted nature of IT tech.Books Referenced:Algorithms by Panos Louridas

Welcome to Product Talk, your ultimate guide to the features and use cases of Automox, hosted by Peter Pflaster and Steph Rizzuto. This podcast peels back the layers of Automox’s endpoint management software, discussing its various features, practical uses, and the transformative impact it has on businesses. Join Peter and Steph as they explore the nooks and crannies of the Automox product and help you leverage its full potential for your IT needs.

The CISO IT Podcast, hosted by Automox CISO Jason Kikta, is your one-stop shop for all things IT and cybersecurity. Jason knows good security comes from good IT. Step into a CISO’s shoes and trek through the world of technology and cyber defense to stay ahead of potential threats. Each episode is packed with the latest trends, tips, and expert advice.

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.

Welcome to the Heroes of IT podcast, hosted by Automox’s Ashley Smith. In this podcast, Ashley interviews IT heroes ready to share their insights, successes, challenges, and stories from the field. Join us as we talk endpoint management tips and tricks, how to overcome hurdles, and celebrate IT heroes’ contributions to modern technology.

Welcome to Automox’s Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox’s technological innovation.

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox’s David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.

Welcome to Product Talk, your ultimate guide to the features and use cases of Automox, hosted by Peter Pflaster and Steph Rizzuto. This podcast peels back the layers of Automox’s endpoint management software, discussing its various features, practical uses, and the transformative impact it has on businesses. Join Peter and Steph as they explore the nooks and crannies of the Automox product and help you leverage its full potential for your IT needs.

Dive into the world of IT tech with the Hands-On IT podcast, hosted by Landon Miles. Each episode uncovers the intricacies of IT technologies, real-life use cases, and practical guidance on their application. Tune in for your weekly dose of tech trends, user-friendly tutorials, and innovative solutions to transform your IT experience. This podcast is your road map to mastering the multifaceted nature of IT tech.Book/Content Recommendations: - Brené Brown: Daring Greatly- Brené Brown: The Call to Courage (on Netflix, if that's your thing!)- Crucial Conversations

This week, we decided to do something a little different and re-release some of our favorite podcasts! This podcast originally aired on April 21, 2024.Welcome to the Automox Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox’s technological innovation.

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox’s David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.

In this episode, Jason Kikta and Rich Cassleberry discuss the challenges of IT security and how to make better risk decisions. They explore the difficulty of proving a negative in security and the lack of obvious metrics of success. They emphasize the importance of balancing risk and finding the right level of security for the organization. They also discuss the need for reputation management and building trust within the company. The conversation highlights the value of security tools that automatically take action and the need for ongoing evaluation and improvement in security practices. They conclude with advice for new security practitioners, encouraging them to find a path to yes and how to be a trusted partner within your organization.

Get the latest Patch Tuesday releases, mitigation tips, and learn about custom automations (aka Automox Worklets) that can help you with CVE remediations.

Welcome to the Heroes of IT podcast, hosted by Automox’s Ashley Smith. In this podcast, Ashley interviews IT heroes ready to share their insights, successes, challenges, and stories from the field. Join us as we talk endpoint management tips and tricks, how to overcome hurdles, and celebrate IT heroes’ contributions to modern technology.

Welcome to Product Talk, your ultimate guide to the features and use cases of Automox, hosted by Peter Pflaster and Steph Rizzuto. This podcast peels back the layers of Automox’s endpoint management software, discussing its various features, practical uses, and the transformative impact it has on businesses. Join Peter and Steph as they explore the nooks and crannies of the Automox product and help you leverage its full potential for your IT needs.

Dive into the world of IT tech with the Hands-On IT podcast, hosted by Landon Miles. Each episode uncovers the intricacies of IT technologies, real-life use cases, and practical guidance on their application. Tune in for your weekly dose of tech trends, user-friendly tutorials, and innovative solutions to transform your IT experience. This podcast is your road map to mastering the multifaceted nature of IT tech.Notes: 5 second clip I saw on the Big Bang Theory: https://www.youtube.com/watch?v=X_mzgdQGwY4How to contribute to the linux kernel: https://www.linux.com/news/three-ways-beginners-contribute-linux-kernel/Linus Torvalds Linux Pronunciation: https://en.wikipedia.org/wiki/File:Linus-linux.oggWhere to start: Everyone will tell you differently. But, pick one and start. Here’s Ubuntu. It’s what I started with! https://ubuntu.com/download/desktopHere’s how to create a bootable USB drive on Windows: https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overviewIf you have an Apple Silicon Mac, try out UTM for creating virtual machines. https://mac.getutm.app/Sources:Since we’re talking about open source software, I figured it’d be ok to use Wikipedia, as it’s an open source encyclopedia. The Unix Time Sharing System (1973 Paper): https://dsf.berkeley.edu/cs262/unix.pdfLinux Kernel: https://en.wikipedia.org/wiki/Linux_kernelLinux: https://en.wikipedia.org/wiki/LinuxHistory of Unix: https://en.wikipedia.org/wiki/History_of_UnixOrigins and History of Unix: https://web.archive.org/web/20101109165942/http://www.faqs.org/docs/artu/ch02s01.htmlLarry Wall: https://en.wikipedia.org/wiki/Larry_WallLinus Torvalds: https://en.wikipedia.org/wiki/Linus_TorvaldsOther Podcasts: CISO IT – Livin' on the Edge: Linux's Impact on Computing, E04: https://listen.automox.com/episodes/ciso-it-livin-on-the-edge-linuxs-impact-on-computing-e04Automate IT - Starting Your Linux Adventure, E03: https://listen.automox.com/episodes/automate-it-starting-your-linux-adventure-e03

Welcome to the Heroes of IT podcast, hosted by Automox’s Ashley Smith. In this podcast, Ashley interviews IT heroes ready to share their insights, successes, challenges, and stories from the field. Join us as we talk endpoint management tips and tricks, how to overcome hurdles, and celebrate IT heroes’ contributions to modern technology. Show Links:Zac’s Recommendations: Sysadmin subreddit: https://www.reddit.com/r/sysadmin/John Hammond Youtube Channel: https://www.youtube.com/@_JohnHammondGerald Auger Youtube Channel: https://www.youtube.com/c/geraldauger

Navigate the complexities of IT automation with the Automate IT podcast, hosted by Automox’s David van Heerden. Each episode dives deep into automation strategies, expert insights, and actionable advice to simplify your IT operations. Explore the far-reaching capabilities of automation in IT and make Automate IT your go-to resource.Show Links:Getting started with Home Assistant: https://www.home-assistant.io/getting-started/

Welcome to Automox’s Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox’s technological innovation.