Allied Health Business Brilliance

Support for your clients should continue and strengthen especially during tough times.  But how do you lead your team in situations such as a pandemic to give their 100% to support your clients?  In this episode of the PPMP Podcast, I’ve invited Carly Treloar, Occupational Therapist and owner of Living Without Boundaries, to talk about how she is managing her team and business through the COVID-19 pandemic.  There’s so much to learn from her experience in growing her business, leading her team and embracing business ownership. I invite you to listen in on our conversation and learn more about dealing with running a clinic in these trying times. Episode highlights: Carly talks about the status of her business a few years ago. Working through her first transition in business. Juggling through business, family and everything that was happening in her life. The impact of Clinico on her business. Clinico features she loves using. Working with her team at Living Without Boundaries. Delegating work to one of her team members in the business. The things her team does really well. Describing the culture of their organisation. Her experience of ramping up her leadership skills in the last 12 months. Next leadership skill she wants to master. Leading her team through COVID-19. Client support through the pandemic. How she sees her business growing in the next 12 months. Carly shares how she’s embracing business ownership. Useful Links: Living Without Boundaries Website Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

COVID-19 has made such impacts in our businesses - both negative and positive. It has been such a journey as we all acclimate to this business as new usual.  In this episode of the PPMP podcast, I’ve invited Lisa Hues, Founding Director of Occupational Therapy Helping Children in Sydney. She will be sharing her experience and how she and her team navigated through COVID-19, coming out wiser, stronger and more hopeful. Lisa is also sharing details with us on her upcoming New PossibilOTs workshop so do watch out for details on that. Episode highlights: An update on Lisa’s clinic operations. The current team and business status. Benefits of becoming business and team facing. How her business fared through COVID-19. Her experience using telehealth. Positive outcomes of the pandemic to their business. Describing the changes in her leadership style. Lisa talks about her great customer service team. Delegating to her growing customer service team. Her vision and plans for her business in the next 6 months. Lisa tells us more about the OT Course she offers. Pros and cons of running her course online. Feedback she received on her online program. Her upcoming New PossibilOTs Course on 10-11 October. Talking about her awesome website and automated workshop experience. Available resources on Lisa’s website. Lisa shares her thoughts on prosperity and things to look forward to. Useful Links: New PossibilOTs Course on 10-11 October Occupational Therapy Helping Children Website Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Recruitment is one of the most interesting and hardest parts of running an allied health business because so many business factors depend on it. I’m sure you’ll agree with me on this. All of us have tried one too many ways of recruitment, but it still remains a tough ball game. In this episode of the PPMP podcast, I share how you can learn a different but successful way to help you get that creative cut through approach in recruiting. If you want to be more strategic and systemised in your recruitment role, you’ll want to listen to this. Episode highlights: What works well for recruitment Recruitment affects so many factors in business How it helps refocusing and reusing your time Details on my upcoming complimentary webinar: How to Recruit Like a Rockstar Topics we’ll be covering in the webinar. Thinking of your business plans and goals across 2021. Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

How are you marketing your business in the time of COVID? In episode 155 of the PPMP Podcast, I have a conversation with Chris McCarroll, the Founding Director of Allied Health Marketing. He shares his expertise in creating content and messaging that connects with your audience, especially during this time. We also tackle the different platforms we can use to publish our content, how we can make our messages engaging and sincere, the value of working with agencies, and so much more. If you are struggling or want to improve your business marketing, this episode is for you. Episode highlights: A backgrounder on Allied Health Marketing. The reason why allied health professionals don’t like marketing. Newsletter marketing during COVID. Useful messaging that can best communicate with your clients and audience. Posting Facebook content that people can engage with quickly. The work that Allied Health Marketing does with allied health businesses. Facebook versus website marketing. The value of creating evergreen content. Essential features that allied health businesses need on their website. Creating videos for marketing. Business outcomes you can have when you work with Allied Health Marketing. The Allied Health Magazine. Useful Links: Allied Health Marketing Website Allied Health Marketing Facebook Allied Health Marketing Instagram Allied Health Magazine Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Many business owners will agree with me when I say that one of the hardest things in business is finding the best team members. When we successfully hire people we like and love working with, we need to take care of them to keep them in our team.  So my question to you today is - do you have a care plan for your team?  Setting up a team care plan is so important and you’re going to find out what it is, why you need one and how you can start your own plan in this episode of the PPMP Podcast. Episode highlights: Challenges for business owners during COVID. The idea of team togetherness. Benefits of a team care plan. Leading yourself before leading others through a personal development plan. Setting up a leadership development plan. Coming up with your team vision, values and organisation culture statements. Strategizing your team care plan. The importance of taking breaks from work. Having mental health and wellness across the team. Forward planning your social calendar. What is a BHAG and why it is good for teams. Having necessary conversations with your team members. Making gifts, recognitions and rewards a part of your team care plan. Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

In this episode of the PPMP Podcast, I am so excited to bring on our guest Narelle Hypatidis who I’ve wanted to have on the show for so long. Narelle is the owner of Macarthur Paediatric Occupational Therapy in Sydney, Australia. She proudly describes herself as an accidental business owner. We talk about so much private practice goodness in this conversation.  We cover her business journey with her awesome team of 10, growing her practice despite the pandemic and flourishing as a CEO in her own way. Narelle generously shares her awesome experience with us and I can’t wait for you to pick up some ideas and tips along the way. Episode highlights: The story of how she got into the world of private practice. Her experience in becoming an accidental business owner. Growing to her current team. Leadership skills that Narelle has developed in the last couple of years. How she created a team that is connected and care about each other. Navigating COVID in the last few months. Learning more about the business during the pandemic. The improvement of the business even through COVID. Becoming more aware of the business through the audit process, developing risk assessments, and strengthening policies and procedures. A glimpse of Narelle’s workweek. The advantage of a great client and finance team. The positive difference of having a remarkable senior clinician on her team. Enjoying the business side of things. Developing her team in all aspects of the business. Her plans for the next few weeks. Looking forward to the rest of 2020. Staycation and leave plans for their whole team. Narelle’s activities for recharging herself. Useful Links: Macarthur Paediatric Occupational Therapy Website Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Are you constantly being asked questions by your team? Are you becoming a human encyclopedia? Most business owners see this as an everyday occurrence. Once you know it, so many minutes of your day have been taken away from the activities on your schedule that you have to complete on that day.  Every business owner aspires to have a high performing team who can think and make decisions for themselves. On this solo episode of the PPMP podcast, I will be giving you some tips and strategies on how to stop building your team’s dependency on you. If you are looking to create a strong and independent team, you won’t want to miss this. Episode highlights: Top reasons why your team members are asking you so many questions. Recording questions you are asked. Strategies to stop building dependency on you as a business owner. Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

How are you? In my conversations with allied health business owners throughout June and July, I have seen that most of them are generally tired and fatigued. So I want to ask you today, have you already booked your annual leave? As allied health business owners, we need to manage the fullness of our own cup in order to serve others. During these times, many of us have been working on sprint pace. But we should remember that business is a marathon, not a sprint. It is so important for us to take a break for ourselves and this is what we’re going to tackle in this solo episode of the PPMP podcast today. Episode highlights: The importance of booking your annual leave. Improving systems to be able to step out of the business. The usual work done 2-4 weeks before a business owner plans a  leave. Having a strategic flight plan approach. Taking a staycation even at home. Tips for working from home. The phase of returning to work Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Today on the PPMP Podcast, I’ve invited Lisa and Ross Archer, founding directors of Strong Mind Psychology. Their practice provides psychology services to children, adolescents, and adults across their lifespan. There are heaps of gold nuggets throughout this conversation as we talk about starting their business and growing their team despite being rurally-based. They have a strong commitment to their profession and their community which you’ll learn more about in this episode. We also touch on how the current pandemic has challenged them and given them opportunities in business. Episode highlights: The story of starting their business. Being a solopreneur for 6 years before bringing in a team. Growing their team as a rurally-based business. Finding a way to recruit people to their team. Their commitment to teaching and the program they have in place. The team benefits from having a fresh student vibe in their building. Growing their financial confidence. What they’re most proud of about their team. Things they do to promote their team values and culture. Their unwavering commitment to serving their community. Sharing gold nuggets amid the pandemic. Navigating being business and life partners at the same time. Their future plans for the next few months. Words of wisdom from Lisa and Ross. Useful Links: Strong Minds Psychology Website Nacre Links:  Private Practice Conference 2020: Accelerating Business Prosperity Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

In this episode of the PPMP Podcast, I talk about critical thinking and why you need it in your business. I’ll be drawing on the incredible wisdom of Mr. Keith Cunningham and his book The Road Less Stupid. Critical thinking is a very strong and important concept that I’ve brought into my business. It is also one that I highly suggest to many business owners I work with. We’ll be talking about why you need it, how to develop it and make it a habit. I invite you to listen in and learn more to help develop and grow your business. Episode highlights: Typical challenges that owners experience in their businesses. The power of “Stop starting and start finishing.” Critical thinking as taught in university versus what you need in business. What it takes to run a business and lead a team. The importance of having the ability to ask great questions. Exploring the flow of the consequences in your business thinking. What should your critical thinking time look like? My challenge for you: bring critical thinking into your week. Nacre Links:  Private Practice Conference 2020: Accelerating Business Prosperity Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

In this episode of the PPMP Podcast, I’ve invited the founding directors of Red Frog for Families - Rochelle and David Appleby. It was such an interesting conversation where we talked about their family-centered business. It’s so refreshing to see practices like theirs, giving importance to teams, relationships and culture. It’s really an important factor to how their business and team thrives. Join us as we reminisce on their early days, revisit their growth and talk about their future plans for their practice clinic. Episode highlights: An overview on the Red Frog for Families clinic.  Their current team at the practice. Maintaining the vibrant culture in their team through retreats and other activities. How the business started and grew while holding on to their core values. The early days of the Red Frog business and team. Building systems into their business. Talking about their practice management system - Swamp. Their learnings on business knowledge through the years. The Appleby’s share about their Frog-free days.  Future plans for Red Frog for Families. Sharing gold nuggets for businesses in the early years of business. Things they’re doing brilliantly at the moment. Useful Links: Red Frog for Families Website Nacre Links:  Private Practice Conference 2020: Accelerating Business Prosperity Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

In this episode of the PPMP Podcast, I thought I’d share with you my thoughts on using practice management softwares especially at a time when you practically have to let your teamwork from home overnight. If it weren’t for these softwares, practices would probably have a hard time managing their businesses remotely. Customer service and allied health business are so much easier when you have a cloud-based practice management software managing so many aspects of your client data and keeping it safe, sound and compliant with rules and regulations. It has made running practices possible wherever you are in the world. Episode highlights: The great changes and improvements we have seen from practice management software providers during the COVID-19 pandemic in order to help practices and their teams. Shoutout to practice management software companies. Details of the Private Practice Conference on Friday, July 24. Topics that the following will be presenting on at the conference: Damien Adler from Power Diary, Darren Rieck Nookal, and Yianni Serpanos of Coreplus Optimizing your practice management software. Automating functions in your practice. Nacre Links:  Private Practice Conference 2020: Accelerating Business Prosperity Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Allied health business practice owners sometimes have a hard time transitioning from client-facing to team facing. The experience and pivotal shift is different for everybody. For Charmaine Owen, director of Kids & Community, her realization came when she felt more challenged by thinking and more excited to see solutions rather than working face-to-face with clients. In this episode, we talk about her journey of starting her practice, unique touches she has implemented in her business, creating and leading an awesome team, and growing her business the best way she knows how. Kids and Community, a private practice in the Gold Coast. Their foundations of developing and enabling connections, play, independence and participation are the epitome of the services they offer. The business runs on a unique model with their beliefs and language in sync with the values of their practice. Episode highlights: Navigating through uncertain times and the new normal. The current team at Kids and Community. Running a person and family-centered occupation-based business. Providing accessible information to clients by not using medical terminologies in their practice. Communicating with purpose in a tech savvy way. Charmaine’s backstory on starting her private practice. Pivotal and terrifying moments in hiring team members. Transitioning to team-facing work. Enjoying her time as a business owner despite the struggles. Her experience in running her business during the pandemic. Best things they did and those they don’t ever want to repeat. Their plans for the next 12 months. Performing her roles in the business going forward. Charmaine’s 2 top tips for allied health business owners. Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

As a business owner navigating through this pandemic, we know you have many, many questions going through your head. And as everyone, including allied health business owners, are going out of hibernation, there are a lot of things to be done to get ready for the next phase of business. It is a time when business owners like you are asking what you need to do about their business, your team, moving forward, and getting back into the groove.  The biggest question though is, how can you, as a business owner, reclaim 2020? We would like to help you navigate through this by giving you the lessons, tips, and guidance you need to accelerate your business prosperity in 2020 through the Private Practice Conference happening in July. We can’t wait to meet you there to share and exchange ideas with brilliant minds in the industry. Episode highlights: Private Practice Conference on Accelerating Business Prosperity is coming to you on July 2020 The line up of awesome speakers joining us at the conference Range of topics that will be discussed by the speakers Participants’ access to the conference. What’s happening on the Conference’s Live Day on July 24th hosted by Cathy Love. One great tip from Cathy on dealing with the current situation. How’s your 2020 vision going and how you're going to accelerate your business prosperity in this environment? Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

In this episode of the Private Practice Made Perfect Podcast, be inspired about running and scaling your private practice while having enough time for family and the things that matter the most. Be inspired by Emily Hayles’ story, a Physio who founded Move and Play Pediatric Therapy in Australia in 2015. Learn how she grew her private practice and her team while managing to have a 3-day work week as a business owner. Move and Play Pediatric Therapy is the leading children’s therapy service in the Mackay region. They specialise in providing high-quality physiotherapy and occupational therapy services for children of all ages including babies and infants, toddlers, children, adolescents and young adults. Episode highlights: Emily’s story of how she started her private practice. Her initial thoughts on starting her own private practice and being self-employed. The situation of her business in the first year. Bringing in another physio to be her teammate in the business. The setup of her team 4 years into the business. How she started her team-facing strategy in the business. Building her remote team and hiring a virtual assistant. Tips to create a bond between team members and making them feel part of the team. A glimpse into her 3-day work week schedule. Emily tells us more about her upcoming book. The program that inspired her to have 3-day work weeks to have more time for people and things that matter the most. Valuable lessons that she has gotten from running her private practice. A description of her high-performing team. The idea of building a leadership team in her business. The amazing thing about working with her and working in her business. Future plans for Move and Play Pediatric Therapy. Thoughts on the NDIS. Her inspiration for writing her book. Her plans for the business if she won $50,000. Cathy answers Emily’s question about how to figure out how big you want to go in terms of your practice. Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

You can definitely manage your private practice the best way you want to and Power Diary gives you the ability to do that while growing and developing together with your business. In this episode, Australian Psychologist and Co-Founder of Power Diary, Damien Adler, gives us a rundown of the Power Diary’s best features that can help solve our practice management problems. We also discuss common problems and how the system can help handle your practice management needs; as well as using reports to its full potential. Power Diary it is a system trusted by over 26,700 users across 18 countries worldwide. It simplifies administrative tasks and allows you to focus on what you’re most passionate about, which is providing great service to your clients. Episode highlights: Damien’s story on transitioning from psychologist to co-founder of Power Diary. Power Diary’s current look. 6 stand-out features you can expect from Power Diary. Reasons why business owners should reward themselves financially. Fully optimising your business practice management software. Impressive SMS features of Power Diary. Using Power Diary reports efficiently and effectively. Common causes of the under utilisation of practice management software reports. Exciting and interesting upcoming developments of Power Diary. Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

A few weeks into the COVID-19 pandemic and we’ve seen remarkable changes in allied health businesses, its owners and teams. In this episode, we’ll be tackling the concept of living in our new normal.  I know that there are some allied health business owners who prepared pandemic plans, but a vast majority have not. I will share the top things you need to rethink and re-evaluate to make this crisis favourable to you and your allied health business. Social and global systems will be very different moving forward and a new business landscape will emerge. I wish for allied health businesses to not just survive, but thrive through this difficult time. Episode highlights: The benefits of starting a journal through this pandemic. Challenging the concept of “back to normal.” The economic changes we’ll be facing after the crisis. Recalibrating your business strategy. Running a full review on your business. Top things you need to think about when running a check on your business. Useful Links: Seth Godin Simon Sinek Roger James Hamilton Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

2020 has definitely not been a year that we expected! And when we think about the survival of allied health business owners, teams, clients - our team at NACRE Consulting can’t salute you enough for all the work that you’ve achieved! We want to be able to continue supporting your growth through this time and that’s why we’re announcing something for you in this podcast! Episode highlights: Telehealth in your business plans. A look at hybrid services. Debriefing yourself on what happened in 2020. Having a logbook to keep track of things. Training through the business continuity club. AHBs in the phase of recovery. Our big announcement! Useful Links Private Practice Online Conference Accelerating Business Prosperity Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

In episode 140 of the PPMP podcast, Jack O’Brien and I have a conversation on the allied health industry amidst the COVID-19 global pandemic. Jack is the CEO of Clinic Mastery and host of the Grow Your Clinic podcast. Jack and I talk about the experiences of allied health businesses, the role that Telehealth plays, and the things we need to consider and expect amidst the crisis and moving forward. We have to accept the fact that this is now our new normal; and so we need to find ways to move through it beautifully and successfully. Episode highlights: The advantage of a maturing allied health industry. Ideal clients of Clinic Mastery and NACRE. Challenges of allied health professionals when coming off the tools and going into the entrepreneurial mindset. Experiences of allied health businesses during this global pandemic. Stand-out success factors for businesses during COVID-19. Effective changes business owners have implemented over the last weeks. The status of Telehealth today. What to expect in the next few months, especially in Telehealth. Jack’s experience in reorienting his own clinic. The things that will remain and change after COVID-19. Practical things clinic owners can do Useful Links Grow Your Clinic Podcast Clinic Mastery Website Clinic Mastery Facebook Clinic Mastery Instagram Clinic Mastery LinkedIn Clinic Mastery YouTube Patrick Lencioni - The Motive: Why So Many Leaders Abdicate Their Most Important Responsibilities Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Running a successful business isn’t a walk in the park and doesn’t happen overnight. For Emily Lively, Founding Director of Lively Eaters, it has taken her over 10 years for her to get to where she is today. In episode 139 of the PPMP Podcast, Emily tells us the story of her business journey. We talk about her experience with the NDIS, changing their business model, leading her team, working on her side-hustle, and so much more.  Emily is a model of how passion and perseverance go together so well. There’s a lot to learn from her and I’m so delighted to be sharing this conversation with you today. Episode highlights: The highlights of the last 10 years of her business journey. Biggest change points in her business. Handling employees and contractors in her company. The story behind changing their business model. Being the director of her own business. Brilliant things her team does. Things she has done to create her team from a leadership point of view Working on her side hustle. Emily talks about their product. Sharing her business thinking and approach to what she does. A peek into the Whole and Lively Eaters strategy board for the next 2 years. Their involvement with the NDIS. Biggest changes she has seen in the last 6.5 years. The NDIS and how it supports their clients. Changes that she hopes to see the NDIS lines up for therapeutic support. The things she is most proud of doing in her business. Words of wisdom from Emily for allied health business owners Useful Links Lively Eaters Website Whole Enteral Nourishment Website Whole Enteral Nourishment Facebook Dare to Lead - Brene Brown The First 2 hours - Donna McGeorge Donna McGeorge on the PPMP Podcast: Approaching Work & Life 2 Hours at a Time Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Allied health assistants are becoming more popular now in the world of allied health. But what do they really do and what is the future for offering this option in your business? And does this work hand in hand with the NDIS? In episode 138 of the PPMP podcast, Brad Dent, Director of WHR Allied Health chats with us about running his business in 2 locations, hiring allied health assistants, and so much more. He also tells us about the tools they use in their practice. They have worked with the NDIS since 2013, and despite the changes that it is going through, they continue to adapt and evolve alongside the scheme to get the best results for their clients. Episode highlights: An overview of WHR Allied Health’s business and team. Getting the business side of things sorted. His expectations on starting and developing a business. Building his team. The importance of getting great HR advice. Making allied health assistants work for the business, team and the customer. Working with clients to understand the value of having an assistant versus an OT. The future of allied health assistants in the next year or two. What Brad loves about working on his business. Managing a business and team with 2 locations. The software they use in managing their clients. Their customer service team. Admin tasks that therapists are doing. NDIS in the next two years. Frustration in teams related to the changes in NDIS. Plans and priorities of the business for the next two years. Keeping his team happy. Recruitment strategy for Allied Health Assistants Tips for business owners. Using the Employee Assistant Program Useful Links WHR Allied Health SupportAbility Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Running a profitable business and using it for a good cause while living the life you want is the ultimate goal that Inspire wants for the businesses and entrepreneurs they support. Today, having a business isn’t just all about profits. Most, if not all, business owners now have a passion to make an impact not just on their founders, but on their team, their clients and, ultimately, the world. In episode 137 of the PPMP podcast, Harvee Pene, author, TEDx Speaker, and founder of Inspire - Life Changing Accountants, joins us to talk about this very topic. He also talks about making smarter financial decisions in his book, Cashed Up, which he co-authored with his business partner Ben Walker. Episode highlights: An overview on Inspire. The way they do accounting at Inspire. How they work with clients. Goals they help their clients with. The importance of building a team of advisors. Harvee talks about their book Cashed Up. Investing in the future of clients to make a global impact. The beauty of using B1G1 in your business. The Inspire team and what they do. Things allied business owners should be thinking about. Useful Links Cashed Up Book B1G1 Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

In this episode of the PPMP Podcast,  I am chatting with Sarah Munn of Barefoot Therapists on growing and building her team and a unique private practice based on a farm. We talk about their team, business model and navigating the NDIS in the perspective of the parent and business owner. Barefoot Therapists provides group and individual specialist services for children from a skilled team of occupational therapists, speech pathologists, provisional psychologists, and dietitians. They offer an Equine Facilitated Therapy Program by therapists who are experienced with horses. They also offer clinic appointments (now tele-health appointments) at the Barefoot Child & Family Therapy Centre. Episode highlights: An overview on Barefoot Therapists Transitioning from solopreneur to private practice owner as inspired by her son’s unique needs. The Barefoot Therapists Team. Their business model, insurance, and the legal workplace health and safety behind their nature-based facility. Building the business and services. A typical week in Sarah’s life and how she gets things done through her week. Navigating the NDIS as a parent and as a business owner.  Future plans for Barefoot Therapists. Trusting intuition in business. Useful Links Barefoot Therapists Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

How do you communicate effectively with your team members online? In episode 134 of the PPMP Podcast, Wendy Smiles, a Change Management Consultant from Bene Praxis chats with us about online team communication and work delegation. Wendy gives us practical tips we can apply in our business to lead our team better, communicate with them clearly, and assign tasks to them effectively. She also gives us some helpful tools we can use for communication. Episode highlights: An overview of what she has been doing in the last few years. Principles of Change Management useful for allied health business owners. Leading yourself first. Virtual communication in terms of team care. Using Trello and Asana for work delegation. The importance of clarity and communication. Making decisions and minimizing errors. Parting words from Wendy Useful Links Bene Praxis Website Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

What does it take for 2 leaders to work together, become a superstar employer, and build a strong team in the business of allied health? In this episode of the PPMP Podcast, I’ve invited Bev Sher and Liz Zhornitsky of Spark Speech Pathology to share their experiences and ideas in leading a private practice. Spark Speech Pathology offers personalized programs to clients that keep them engaged and motivated. They believe that it’s all about enlightening others and igniting connections. They ignite connections between therapists and clients, clients and their peers, in their client’s brains and with parents to assist them and enable them to move forward towards their goals. Episode highlights: An update on Spark activities. A description of their team. The therapists in their practice. Recruiting and building their team. What makes them a superstar employer. The story of how their business partnership started. Operating as co-directors and leaders in the business. Their discoveries on co-working. Problems they are currently encountering. Leveraging each other’s areas of strength as business owners. Leading their team. Their status and thoughts on the NDIS Their plans and dreams for their business this year. What work-life balance looks like for Bev Sharing what they do to other business owners Useful Links Spark Speech Pathology Website Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Have you ever thought about your real position in your business? Are you a clinician and part-time business owner or you a CEO with a business that is serving you and giving you the time, money and joy that you seek? In this episode of the PPMP Podcast, I discuss the importance of having a CEO position description and owning it because this is what will give you clarity on what you should and shouldn’t be doing. This is your first step to having a business that serves you and operates independently of you. Episode highlights: Looking at your “time pie." Look at yourself from the perspective of your team Shift towards CEO Thinking. Selling your business. The importance of having a position description for yourself. Useful Links Business advantage membership Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

The idea of psychological safety in a company, big or small, is such a vital component for the business and its employees to thrive. It is the number 1 criteria for any high performing team. But are we giving much thought and action to it? Michelle Bihary, a People Leadership, Self-Leadership and Workplace Resilience Expert, joins me in this episode as we chat about her business, services, and how psychological safety fits into all of this. Episode highlights: Michelle tells us about the Delta Centre. The practitioners that work at the Delta Centre. An explanation on Employee Assistance Services / Programs. Things that surprise her about being in business. How marketing, finances and nitty-gritty stuff resonated with her. The reason why she set up her own personal brand. Michelle’s typical work week. Challenges across resilience, emerging leadership, and psychological safety. How Michelle measures the level of safety and how she works with business owners to promote it. A business’s organizational culture being defined inside out. Future plans of Michelle. A vital trait needed for allied health business owners. Useful Links Michelle Bihary Website Michelle Bihary LinkedIn Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Very exciting news coming to you on our podcast today! We are doing something different this 2020. As you all know, we are known for our virtual conferences which we have done over the past years. But this year, we are doing a retreat. Yes, you heard that right! A 2-day Private Practice Retreat on June 12 and 13 in the beautiful Kingscliff NSW at Mantra on Salt Beach. The private practice business retreat is all ready to launch and early bird tickets are now available as we speak. This is a very small intimate workshop work-together retreat environment that will help you get shifting towards business brilliance. Episode highlights: The reason why we are doing a retreat. The retreat location. Benefits of stepping out from a business to a resort environment. Who this retreat is made for. My co-facilitator on the 2-day private practice business retreat Core topics we are discussing. Useful Links Book your tickets now! Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Growing your business, building a great team and leading it are common challenges that allied health business owners go through. It certainly isn’t a bed of roses to run a business but it is definitely rewarding especially when you love what you do. Jackie Sikic, Occupational Therapist and Director of Kid Link joins us today in this episode to talk about her experience and journey in growing her team and business. It wasn’t an easy ride for Jackie but with dedication and love for what she does, she has achieved what she really wants in her private practice. Episode highlights: A description of her business today and 5-6 years ago. What drove her into the world of private practice. Her experience in starting and growing her business. Her move from being mobile to having her own rooms. Growing her team. Highlights of leading a team. How the culture of their team developed. Darker nights and steeper learning curves in her business. Her current challenges in private practice. One thing she would change if she were the CEO of the NDIS. The look of her clinical - management activities week by week. Understanding the accounting in her business. Her plans for the next 12 months. Jackie asks Cathy what drives her to help business owners. Jackie’s tips for other allied health business owners. Useful Links Kid Link Website Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Overworking isn’t new to allied health business owners who take on so many roles all at the same time while trying to manage everything in between. But it doesn’t have to be this way forever. I’m here to tell you that you can change this and you can do something about it today. I have been that kind of business owner once in my life - overworked and underpaid. But with the right mindset, tools and people to support you, you can reclaim your time, happiness and life. If you are up for the challenge of having your time and energy back to spend it with family, relationships, experiences and many more, then this is one episode you shouldn’t miss. Episode highlights: The issue of allied health business owners being overworked and underpaid. Typical tasks and roles an allied health business owner takes on. Planning to gradually reduce your working hours. Using the concept of “The One Thing” by Gary Keller in “work-life balance”. Going through a mind shift. Delegating tasks to other team members. Building up your systems. The challenge to allied health business owners. Useful Links The One Thing by Gary Keller Private Practice Coaching with Cathy Love Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

In today’s digital world, businesses need to consider marketing in the online space to capture more clients anytime, anywhere. The possibilities are endless in the world of digital marketing and reaching your target market is now better than ever with all the resources available at the tip of your fingers and with a few clicks on your computer. Chris Walker and Georgia Hull of Walk Digital join us today to talk about digital marketing for allied health business owners and the importance of telling your stories to better capture your ideal clients in the process. If you are on this path of digital marketing or are considering doing it, this episode will teach you pearls of wisdom to get started or improve your strategy. Episode highlights: Chris and Georgia’s roles in Walk Digital Expounding on Digital Marketing Strategies. Guiding clients to find their ideal clients. Getting your messaging right. The importance of having a story in your digital strategy. Looking at the channels you want to work on. Retargeting people who have interacted with you. Getting the texts, photos and videos right in your messaging mix. Tracking and measuring your metrics. Staying current with the trends in campaigns and advertising. Digital marketing in the next 3 years Tips on digital marketing for allied health professionals. Useful Links Walk Digital Website Walk Digital Facebook Walk Digital LinkedIn Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

For four years now, we’ve had the privilege of running an online professional development course called Team Talk. We’ve designed Team Talk to give allied health business professionals and their teams a relevant and team-focused development without the major costs of travel or accommodation. We’ll be sharing more about Team Talk in this episode and I encourage you to listen in as we give you a sneak peek on what you can expect if you are looking for professional development, not just for you, but also for your team. Episode highlights: What is Team Talk? Benefits of Team Talk. Challenges that have motivated them to come up with Team Talk What you get when you sign up for Team Talk. Past topics we’ve discussed on Team Talk. A sneak peek on the 2020 program topic Useful Links  Register for Team Talk Team Talk Facebook Page Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Having a business that works even while you are away is what every business owner should strive for. Sally Mohitian the Director of Fun Lab Therapy Pty Ltd in Australia, joins us to talk about how she successfully implemented clear systems, processes and great team culture in her business from the get go and the benefits she has reaped from this. It wasn’t an easy task for her and, as she said, it has taken her quite a while to get to where she is today. But going through this and getting her business ready to function even without her present in the office has made a huge difference in her life. Find out more about what she has done and learned through this process in this episode of the PPMP Podcast. Episode highlights: The beginning of Fun Lab. The story behind their company name. Why Sally started a private practice. Her solid vision on her business before it started.  Driving force behind her commitment to manage herself off the tools and to be team facing very much sooner rather than later. Her transition from clinician to business owner. Her success behind recruitment. Their process of recruitment. Their team culture. Outcomes of a long fully invested onboarding program. The impact of a new team member going into a 100-day experience to team members. Understanding the onboarding process thoroughly.  Lessons Sally has learned from being a leader.  Their steepest learnings in the financial side of the business. Developing and documenting systems from the start. The importance of easy to access, effective, consistent and clear policies and procedures. Thoughts on the NDIS from a business owner’s perspective. Things she anticipates to learn in the certification process of the NDIS. “Baby-proofing” the business.  Their business plans for the next 12 months. Pearls of wisdom for other allied health business owners. Useful Links Fun Lab Website Fun Lab Facebook Fun Lab Instagram Sally Mohitian LinkedIn Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

There are so many things you can learn from private practice owners and in this episode of the PPMP podcast we are going to hear some pearls of wisdom and tips on running your own private practice and, eventually, opening up a second clinic. My guest Amanda Abel of the Northern Centre for Child Development shares with us her experience in operating a private practice, expanding, lessons she’s learned and so much more. Amanda combines her knowledge on behaviour modification with the attachment principles from the Circle of Security Parenting® (COS-P) training program to provide families with practical strategies that are sensitive and responsive to their child’s emotional needs. If you are a private practice owner wanting to expand your business, this is something you’ll definitely want to listen to. Episode highlights: Updates on Amanda’s business in the last 2 years. Big lessons that she has learned. Recruiting and working with her team. The reason why she built a 2nd centre. The difference between building her 1st and 2nd centre. The surprises she has gone through in her business. A look at Amanda’s typical week. Leading 2 teams across 2 sites Secrets for the retention of people. Running in-house training. The changes her leadership has gone through over the years. The best thing she did for her business. Practice management software they use and integrating it with their new website. Their social media strategy. Plans for their business in the coming years. Changes that business owners are experiencing. Words of wisdom from Amanda. Useful Links Northern Centre For Child Development Website Northern Centre For Child Development Facebook Page Northern Centre For Child Development LinkedIn Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Knowing, monitoring and having control over our cash flow can give so many benefits to our business. And it isn’t as hard as you think it is to start adapting this in your business today. In this episode of the PPMP Podcast, our guest Louise Delaney, Director of CashFlowsForYou is going to share with us what great cash flow can do for our business. It’s a super easy way to plan ahead for your business and avoid surprises when it comes to financial matters. It’s a very interesting topic that you, as a business owner, should definitely look into. Episode highlights: How Louise started CashFlowsForYou The definition of cash flows. Financial intelligence that cash flows bring you. Cash flows helping business owners in times of slow business transactions. Steps you need to take to adapt cash flow in your busIness. Starting with cash flow through CashFlowsForYou. Using Voxxer to communicate with clients. Reports and suggestions given to business owners by CashFlowsForYou. Useful Links CashFlowsForYou Website [email protected]  Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Websites are homes of businesses online. And as we do in our real homes, we need to also secure our online homes. It’s one thing that we sometimes forget but is very important that we put time and effort into. In this episode of the PPMP Podcast, Ingrid Moyle, the Founding Director of Heart Harmony Communications joins us to talk all about websites. This is a very interesting topic for allied health business owners as this is, more often than not, not in our zone of genius. So, we really need to be well informed about it so that we can make the right decisions for our online home and business moving forward. Episode highlights: Ingrid’s work in the website world. Examples of things that hackers do on websites. The problem of websites not being updated. Ten website unmentionables GDPR and how is it relevant to securing websites. The services they offer to allied health business owners to secure their websites. Useful Links Updating Your Wordpress Site NDIS Support Worker Agency Manual Heart Harmony Communications Website Heart Harmony Communications Facebook Heart Harmony Communications Twitter Heart Harmony Communications LinkedIn Heart Harmony Communications YouTube Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

As business owners, we need to do so many things, be there for so many people that we get overwhelmed and forget to prioritise what really matters. This is where an accountability coach can help us out… but what is an accountability coach and why do you need one? In this episode of the PPMP podcast, Darren Finkelstein, my personal accountability coach and the principal consultant at Tick Those Boxes, will help us understand what accountability is and its benefits, what an accountability coach is, the top 7 reasons why we don't get things done, and so much more. If you are an overwhelmed business owner needing help in prioritisation, this episode is for you. Episode highlights: What is an accountability coach. First things accountability coaches help with business owners with. Mapping prioritisation in business. Darren’s process of making to do lists with sticky notes. Focusing and setting up on what we plan to achieve. How Darren gets himself through the day and makes himself successful. Investing in developing the habit of working the list.  Top 7 reasons why people don’t get things done. How Darren works with people. Useful Links Tick Those Boxes Website Super To-Do List Top 7 Reasons Why People Don’t Get Things Done Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

There are so many things that team members need to be able to do in your clinic. One of the most important is providing great customer service to clients. But did you know that it is possible for us to automate the mundane, day-to-day tasks that can take up so much time when we do it manually? Hootan Mohseni founding director of Cliniq Apps shares with us valuable information about Cliniq Apps. Cliniq Apps is an easy and effective way to free up your team to be able to do higher value tasks - from appointments, confirmations, reminders, and many more. He also tells us about the benefits of automation, how to start with Cliniq Apps, its best features and plans for the business. Episode highlights: A background on Cliniq Apps. The benefits of automating tasks in a business. Fears and feedback around automation. Starting with Cliniq Apps. The great things about the customer satisfaction survey in their system. Gauging your team’s performance through Cliniq Apps. How Cliniq Apps automates and fills people’s calendars. Hootan tells us more about the customisable app for clients that can be built within Cliniq App. The future of using personalised apps in health businesses. The power of Cliniq Apps and what it can do. Current features of Cliniq Apps and planned releases. Useful Links Cliniq Apps Website Cliniq Apps Facebook Cliniq Apps Twitter Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Human Resources is one of the hardest things to manage when it comes to business. Employee Matters is a company that helps small to medium businesses hire and manage better. They offer services on HR that is fully flexible depending on the needs of your business and help you maximise profitability and productivity through your employees. Natasha Hawker, Founder and Managing Director of Employee Matters, joins us in this episode of the Practice Made Perfect Podcast, to talk about all things HR. From recruitment, management, mental health in the workplace, and so much more. It was a wealth of knowledge talking to her and I’m happy to be sharing this conversation with you today. Episode highlights: Overview of Employee Matters Products & Services offered by Employee Matters Mental health in the workplace. Natasha’s understanding on the statistics on mental health and mental wellness for business owners. Mental wellness as self-care strategies. Mental health prevalence in the workforce. Natasha’s thoughts on Employment Assistance Providers (EAP) services. Recruitment as a pain point for businesses. Great ways to make applicants feel absolutely loved and involved as the next necessary teammate. Pro tips to think about on your Employee Value Proposition. Recruiting work of Employee Matters. Seeing students working as allied health assistants and transitioning to fully paid work. The importance of managers becoming great leaders. What it takes to run a great business. Tips and concerns on retaining people in the allied health industry. Natasha’s reasons for doing what she does, why she does it and how she helps businesses Useful Links Natasha Hawker Website Natasha Hawker LinkedIn From Hire to Fire and Everything in Between Employee Matters Website Source Bottle Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Everyday Independence is an allied health business that supports people with disability to reach their full potential and to enjoy an everyday life. They build on what is working and create changes in areas that are not by doing OT, physio and speech pathology. In this episode of the Private Practice Made Perfect Podcast, the Everyday Independence team - Ingrid Cole, Mal Healey and Leanne Healey - share their experience on how using a social model of disability and becoming a people-centered practice has helped them improve their team, participants, and business. Episode highlights: The roles of Ingrid, Mal and Leanne in Everyday Independence. What Everyday Independence is all about. The locations where their services are offered. Growth of Everyday Independence in the last 12 months. The changes needed to deliver services to participants under the NDIS. Where they got information on progressing towards a social model of disability. Impressions and comments of therapists who have shifted from medical type practices to more contemporary and person-centered practices. What a person-centered organisation looks like. The employee value proposition of Everyday Independence. Recruitment, workforce, and development training. The good bits they love about the NDIS. Challenges they have with the NDIS. The future of the NDIS and Everyday Independence. Career pathways in their organisation. Sharing learnings through their business journey Useful Links Everyday Independence Website Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

What does it take to build a successful business? My guest today, Jeremy Streten is a lawyer and the CEO of The Business Legal Life Cycle. He is going to talk to us all about his book the Business Legal Life Cycle: How to Successfully Navigate Your Way from Start Up to Success.  Jeremy generously shares about what his book covers, understanding intellectual property and common legal growing pains SMEs are experiencing. It was a very interesting conversation and if you are an allied health business or any SME owner, you are going to want to listen to this. Episode highlights: Jeremy’s goal for writing his book His practice and the support they give to small business owners. Coming up with the model of The Business Legal Life Cycle The most common reasons why business owners don’t have lawyers in their team. A run-through on the 13 Phases discussed in his book. Suggestions for allied health business owners on what they can sell. Understanding Intellectual Property. The processes business owners need to go through to identify their intellectual property and get it protected. Main legal growing pains in SMEs. Useful Links Website for Listeners: Business Legal Life Cycle Business Legal Life Cycle Website The Business Legal Life Cycle Book Business Legal Life Cycle Twitter Business Legal Life Cycle Facebook Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

I interviewed Carlien Parahi on episode 116 of the Private Practice Made Perfect Podcast where she shared how they successfully took their business, Sense Rugby, to other OTs around Australia and globally. She was a wealth of knowledge and was so generous in sharing their story. As an allied health business owner, you may find some useful tips and lessons that you can adapt into your own practice. Episode highlights: The story of how their business began, combining occupational therapy with rugby. Carlienn tells us more about Sense Rugby Their business model on working with other OTs Kinds of business owners taking up their franchise offer. Benefits for business and practice owners Benefits of kids in taking their rugby classes. A snippet on a normal week in her life as a business owner and mum. Learning all the ins and outs of the business side of things. Communicating with all the OT franchisees. Her vision for Sense Rugby in the coming years. Useful Links Sense Rugby Website Sense Rugby Facebook Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

I have recently had numerous conversations with allied health business owners I work with who have been growing their businesses, building their teams, signing contracts, planning, designing new rooms and building websites. And one question that is commonly asked is on the topic of rooms - the look of your office / centre / clinic, whatever you may call it. As with any other facet of your business like accounting, marketing, etc., working with a design professional in enhancing the look, feel, and image of your allied health business is now being availed by future-focused small and fast-growing allied businesses. Episode highlights: Evaluating your work place and the image it portrays in the market. Engaging designers to fit out the rooms / area. The impact that beautifully designed spaces can bring to your customer experience and perception. Using professional photography of the rooms for branding materials. Guidelines that designers can bring in to the overall look of the business and its effect on the clients. Doing a walk through and audit of your space and working out a beautification plan Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

How do you approach your day at work? Do you plan everything or do you work as you go? Donna McGeorge, author of The First 2 Hours - the book I’ve been raving about for some time now, might help you change the way you make use of the most valuable hours of your day.  Her book is life-changing and it has definitely made a big impact in my life personally and professionally. Donna’s wonderful tips will help you power through your day with efficiency and avoid productivity traps. If you are wanting to improve your days and increase your productivity, then listening to this episode is a total must! Episode highlights: Donna’s motivation behind writing her book, The First 2 Hours, and what it’s all about. The reason behind the title of her book. The core activities you need to do in the first 2 hours of your day. Being reactive in the next 2 hours. People’s lunch habits. Focusing on low impact, low intensity work in the 3rd 2 hours. The things you can do in the last 2 hours of your day. Donna’s theory on meetings The study behind the 25-minute meeting. Applying the pomodoro technique in her everyday life. Using post it notes for visual planning. Suggestions for busy self-employed people regarding their energy time and tasks. Useful Links Donna McGeorge Website Donna McGeorge Facebook Page Donna McGeorge Twitter Donna McGeorge YouTube Donna McGeorge LinkedIn Donna McGeorge Books - The First 2 Hours & 25-Minute Meeting The 25-Minute Meeting Facebook Page Books Mentioned: Francesco Cirillo - The Pomodoro Technique James Clear - Atomic Habits  Charles Duhigg - The Power of Habit Dr Jason Fox - The Game Changer Jim Benson - Personal Kanban Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Meetings - you either love them or loathe them. But either way, these are a critical part of any business, including the allied health business. I want you to think about how you hold meetings in your business, the frequency, the length, and most especially the quality. Do your team members leave with clarity, focus and optimism after your meetings or do they leave unmotivated and bored? It’s time for you to power pack your meetings and turn them from lonesome to awesome! I want to give you some ideas on how your allied health business meetings could be, should be and would be different from the rest. Episode highlights: Role of meetings in an organisation Different types of meetings  Frequency, duration and quality of meetings Benefits of meetings Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Chris Smith, Founding CEO of Happy HR, wants to make all your HR dreams come true. And in this episode of the PPMP podcast, I’ve invited him to do just that. It’s seriously an information-filled episode you wouldn’t want to miss. Chris is going to walk us through how Happy HR can help businesses recruit, train, and retain their employees to build a team that will help grow your business. He also touches on how KPIs and career pathways can help in recruitment and retention; how professional development and training can be done; and how lawful terminations can be executed with the help of the Happy HR system. Episode highlights: A backgrounder on Happy HR. Biggest mistakes business owners make in HR. Setting up great HR as soon as you’re employing people. The importance of KPIs and how to set them. How Happy HR’s performance indicators help in performance appraisals. The services they offer for businesses that have different types of employees and how they set it up for them from the start. Happy HR’s framework that supports careers right through all the stages  Working on employee retention through the system. The mistake of holding on to employees who don’t fit your goals. Support for employee development and termination. The Happy HR Team behind the scenes Plans for the business. Useful Links Book a Demo with Happy HR Happy HR Website Happy HR Facebook Happy HR YouTube Happy HR LinkedIn Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

Over the years, I’ve met and worked with many allied health business owners who are amazing managers. What I mean by this is they are good at the operational day-to-day stuff.  However, they lose staff, gain staff and have plenty of challenges on the team leadership side of things, and so their business is compromised.  That’s where it would pay to be a leader, rather than a manager. Management and leadership require a very different skill set, so today I want to talk about amplifying your leadership skills to get the most from your team and your business. Episode highlights: What is the definition of leadership? Two different definitions to think about What is your personal definition of leadership? Think about what it means to you The difference between being a manager and being a leader Developing your leadership confidence and capability - three main accelerators Core confidence - the ability to listen to complaints and criticism and embrace them Optimistic culture - what is your business culture and what does it say about your business? Intentional communications - how do your communications look in-house and on the outside world? Extra resources to build your business intelligence - Travis Bradbury, Simon Sinek, David Rock, Brené Brown and Jim Collins. Useful Links Simon Sinek Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

In this episode of the PPMP Podcast, Marga Grey, Occupational Therapist and CEO of CoordiKids joined me as we talked about her journey from starting her own private practice to writing programs and books with the hope of helping kids all over the world. Marga also touched on the importance of time with family and how she juggles life being a working mum. She also shared what she has done to improve the business, help her clients, and give them the best care possible. She has a heart for her business and clients. Listening to this interview will leave you in awe of what she has accomplished for her private practice and for the clients she serves. Episode highlights: The story of where and when Marga started her private practice. Her experience on the first 2 years of building her practice. Managing her personal and professional life. A peek at how she manages time through the week Her journey and transition from South Africa to Australia Her reason for starting her business, the thinking behind it, the things she has learnt and the next developmental steps for CoordiKids. Being motivated by business plans and strategies. The best thing she is most proud of about her business. Things she would do if she magically had 50,000 dollars business wise. Her dreams of expansion for her business. Writing her books and finding out her writing process. Maintaining her blog. The changes that private practice in Australia has seen in the last few years. Advice form Marga. Useful Links CoordiKids Website CoordiKids Twitter CoordiKids Facebook CoordiKids Pinterest CoordiKids Instagram Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

In this episode, we are going to talk about online learning, virtual events, webinars and so on. I believe we are at the very start of engaging at learning online and I suspect it’s going to take in many forms that we don’t know about yet. Personally, when I need to learn about anything, the platforms I engage with are all virtual and online. I love it as a media!  So, I want to share with you the top advantages of holding these virtual events in the hope that you’ll be able to apply it to your business as well. Episode highlights: The vFairs Platform The many advantages of holding a virtual conference.  Using video conferencing more in your business. The potential of offering online courses to your customers. Anticipating more virtual clinical conferences. Useful Links Private Practice Virtual Conference Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.

In this episode, Danielle Williams, a special needs mum to 2 complex girls with a rare genetic condition called SYNGAP, shares her experience and thoughts on having children with Syngap, their therapies, their experience with NDIS, and so much more. They are closely connected to individuals and families all over the globe who have the same symptoms their girls have. They have set up fundraising efforts through Syngap Research where they have partnered with the Epilepsy Foundation. They also co-founded a group called SYNGAP Global Network with people from all over the world who are advocates in their own countries. Episode highlights: Danielle shares the story of her 2 girls with a rare genetic condition called SYNGAP. The symptoms and behaviours of children with SYNGAP. Their experiences and struggles in getting the diagnosis. Co-founding a global SYNGAP network and setting up a fundraising platform. The family’s experience in dealing with allied health professionals. Taking a breather from therapies. Important things health professionals need to know from a mother’s / family’s perspective. Their experience with the NDIS and what it has enabled them to do. Her hopes and dreams for her 2 girls in the next 5 years. Danielle’s message to allied health professionals as a parent of children with complex needs Useful Links Syngap Research Australia Fundraising Page: http://www.supportepilepsy.com.au/event/SynGAPresearch Facebook: https://m.facebook.com/Syngapresearch/ Twitter: @SyngapAus Syngap Global Network Website for Australia Australia Website: https://www.syngapglobal.net/australia Facebook: https://www.facebook.com/SyngapGlobalNetwork/ GETA: Genetic Epilepsy Team Australia Website: www.geneticepilepsyteam.com.au Facebook: genetic.epilepsy.team.australia Twitter: @geneticepliepsy Nacre Links:  Website LinkedIn Twitter Facebook Instagram PinterestSee omnystudio.com/listener for privacy information.