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Allied Health Business Brilliance

Allied Health Business Brilliance

457 episodes — Page 4 of 10

Ep 288Podcasting, Finding Motivation, and Breaking the Stigma Around Mental Health

Marie Vakakis joins the Private Practice Made Perfect podcast to share her journey of developing and diversifying her businesses. Marie is a Therapist, Clinical Supervisor, Relationship & Wellbeing Educator, and Mental Health First Aid Instructor. Listen as Marie and Cathy discuss the pandemic and its repercussions, how Marie finds motivation, and her future plans including where she sees her business ventures in the next five years. They then chat about podcasting and her insights about getting her own podcast up and running. You’ll also hear Marie discuss the importance of putting a personal touch on your business.Topics covered on motivation, podcasting, and Marie’s training business: How she finds motivation day-to-day, her experience working with a business coach, and overcoming burnout. Getting business smarts from working on her podcast, what she loves about podcasting, networking, and adapting the podcast to the general public. Demystifying mental health and breaking the stigma, building systems, and working with the seasons. Connect with Marie Vakakis Visit Marie’s Website (Personal & The Therapy Hub) Follow Marie on Instagram (@marievakakis & @thetherapyhubcounselling)  Connect with Marie on Facebook (Personal & The Therapy Hub) Connect with Marie on LinkedIn (Personal & The Therapy Hub) Tune into Marie’s Podcast (The Complex Life Podcast)  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Aug 27, 202343 min

Ep 287Clinical Leaders Collective – NEW 90-Day Program

Dive into the latest solo episode with Cathy Love as she shares some exciting news: you can join in on the latest program, the Clinical Leaders Collective!After doing a whole lot of data research and getting industry intel on the role of clinical and team leaders, Nacre Consulting is bringing you the Clinical Leaders Collective Program where Allied Health Business Owners can learn how to upskill and boost confidence in their leaders.Cathy discusses the difficulty of finding industry-specific training opportunities for Allied Health leaders, especially programs that don’t build on business mindset. That’s where this program comes in – it’s going to bring everyone together as a collective to accelerate skills and confidence with highly practical steps.Here’s a glimpse into what you’ll discover during the Clinical Leaders Collective 90-Day Program: Upskilling personal resilience  Understanding how leaders can manage self, lead their team, and drive the business. How to shift mindsets from overwhelmed to overjoyed. How to prevent burnout. Productive people Supporting leaders to bring the spirit of productivity through to their teams. How to manage different personalities  Understanding and demystifying group dynamics. Preventing procrastination over having difficult (necessary) conversations Learn an actionable framework to help leaders have these conversations. Sustainable results How to step up and understand business management 101. & MUCH MORE! Click here to find out all the details and sign up to secure your spot in the program.Connect with Cathy Love Visit Cathy’s Website  Follow Cathy on Instagram (@nacre_consulting)  Connect with Cathy on Facebook  Connect with Cathy on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Aug 20, 202328 min

Ep 286Using AI to Your Advantage – The ChatGPT Revolution by Donna McGeorge

ChatGPT is taking over the world! Or is it…? What a pleasure it is to have Donna McGeorge – Keynote Speaker, Facilitator, Trainer and Productivity Coach – back on the podcast so soon. In this episode, you’ll hear us discuss her latest book, The ChatGPT Revolution: How to Simplify Your Work and Life Admin with AI. Donna shares her journey writing the book, which demystifies how to use ChatGPT for personal and professional parts of your life. You’ll hear Donna give you a peek between the pages, share her secrets to prompting, and she also discusses AI in education and what the future will look like.Topics covered on The ChatGPT Revolution: Delegating to ChatGPT and treating it like your assistant. Defining AI terms and demystifying how AI platforms work like ChatGPT. The history of ChatGPT and the pros and cons. Donna’s Three P’s to write effective prompts. How to create a financial plan with ChatGPT. Resources Mentioned  Buy the books: The 25 Minute Meeting The First 2 Hours The 1 Day Refund The ChatGPT Revolution  Sign up for ChatGPT: https://chat.openai.com/ Connect with Donna McGeorge Visit Donna’s Website  Follow Donna on Instagram (@dmcgeorge)  Connect with Donna on Facebook  Follow Donna on Twitter (@DonnaMcGeorge) Connect with Donna on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn Join our Facebook Group online community   More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Aug 13, 202346 min

Ep 285Thrive90: Business Growth Activator Program to Move Towards Sustainability

Grab a drink and get comfortable as you tune in to the latest solo episode with Cathy Love, where this time she shares an exciting new program called Thrive90: Business Growth Activator.This 90-day program is designed for new business owners and startups to give industry insights and build confidence at the beginning stages of their wonderful business journey.We’re bringing together a community of like-minded Allied Health business owners (which is when truly amazing things happen) to help you upskill yourself to a whole other level. Listen to the full episode for all the details on the program, and click here to find out more and to secure your spot.Here’s a glimpse into what you’ll discover during the Thrive90: Business Growth Activator Program: Focus on being a director, rather than a clinician to avoid things getting dusty and confusing.  Find those financial results to support your lifestyle and make loveable numbers. Move past word-of-mouth marketing through challenging and broadening your marketing opportunities. Navigate any feelings of overwhelm using practical skills and enhanced knowledge. Change your approach to recruitment and retention by understanding what you haven’t done yet. & MUCH MORE! Connect with Cathy Love Visit Cathy’s Website  Follow Cathy on Instagram (@nacre_consulting)  Connect with Cathy on Facebook  Connect with Cathy on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Aug 6, 202326 min

Ep 284Why an Optimised Website is the Biggest Marketing Investment for Allied Health Businesses

Unsure how to optimise your website? Or simply looking for some expert insights on the ins-and-outs of marketing your clinic online? This episode with Michael Colman has everything you need. Michael is the Founding Director of Local Health Marketing, which specialises in growing Allied Health practices using proven digital marketing strategies.You’ll hear Michael chat about what it’s like for Allied Health business owners to work with Local Health Marketing, including the starting point and the overall process that they can expect. Michael also shares his thoughts on what works and what doesn’t for Allied Health websites, including the importance of ease-of-use and how to build trust and credibility in just 30 seconds.Topics covered on attracting your target audience, consistency, and SEO: Being clear on your homepage, understanding your target audience and who they are, and putting yourself in their shoes. Hammering home your unique value proposition, considering how you want your business to represent you, and Michael’s tips on the best ways to approach blogs on your website. Michael demystifies SEO and boils it down to simple terms, understand the importance of conversion, and hear Michael’s top conversion tips. Resources Mentioned  Website Checklist – An SEO checklist to see if you have the fundamentals for your website. Connect with Michael Colman Visit Michael’s Website  Follow Michael on Instagram (@localhealthmktg)  Connect with Michael on Facebook  Connect with Michael on LinkedIn (Michael’s Personal & Local Health Marketing) Follow Michael on Twitter (@LocalHealthMktg) Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Jul 30, 202347 min

Ep 283Intrapreneurship, Being Values-Driven & Preventing Early Career Burnout

In this episode of the PPMP Podcast, Dave Jereb, the Founding Director of MoveAbout, joins the conversation to share his journey and insights as an Allied Health business owner. You’ll hear Dave paint a picture of MoveAbout, including his shift to the Central Coast, and the importance of knowing what he wanted his legacy to be.Dave then discusses the idea of creating pathways to establish flexibility in the workplace, as well as a piece on intrapreneurship, being values-driven in your business and its advantages, and how new graduates can prevent early burnout. Dave also shares his thoughts on resilience and why he gives his team permission to fail.Topics covered on intrapreneurship, being values-driven, and preventing early-career burnout: What intrapreneurship means to him, the importance of taking risks, employees treating the business like their own, and having a profit-sharing framework and how it works. Being protective of the business, supporting the people who support the kids in Allied Health, and knowing that your vision and values lead to success. Realising you have the control, investing in yourself, knowing the differences between caseloads and KPIs, and understanding and overcoming compassion fatigue. Connect with Dave Jereb Visit Dave’s Website  Follow Dave on Instagram (@davejereb_ot and @moveabout.ot)  Connect with Dave on Facebook  Connect with Dave on LinkedIn (Dave’s Personal & MoveAbout) Follow Dave on Twitter (@davejereb) Check out Dave’s YouTube  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Jul 23, 202344 min

Ep 282Rerun: Better Understanding the Role of Allied Health Assistants

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Tune into this rerun episode to hear Ben Turnbull discuss the secret resource that many Allied Health professionals don’t know about. Ben is the Founding CEO and Board Director of AHANA Ltd (Allied Health Assistants’ National Association Ltd).The AHANA is a national network for Allied Health Assistants (AHAs). It’s designed to support them to improve the output, quality, and efficiency of Allied Health professionals, and services provided publicly and privately. If you are hesitant about AHA’s and their role, listen to the episode to hear Ben break down any common pain points. You also don’t want to miss his pro-tips on where to find AHA’s and recruit them. Check out what you’ll hear in this rerun episode on Better Understanding the Role of Allied Health Assistants: How the AHANA works. Learn how AHAs can work independently or with an Allied Health professional, who can then connect with the AHANA to understand how to better support AHAs in the workplace. Formal AHA training. Find out the latest-and-greatest in AHA formal training and whether it’s changing. Support worker vs. AHA. Understand the differences. AHA trends. Hear Ben share the trends he’s noticed about AHAs going off alone and setting up their own businesses. The future of AHAs and the AHANA. Find out Ben’s thoughts on where it’s going as a profession, changes he’s seen in the last five years, and his future visions for the AHANA. Connect with Ben Turnbull Visit AHANA’s Website  Connect with Ben on Facebook  Follow Ben on Twitter (@AHANA_Aus) Connect with Ben on LinkedIn (Ben’s Personal & AHANA) Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Jul 16, 202346 min

Ep 282Rerun: Is Your LinkedIn Optimised? Understanding the Value of LinkedIn

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What is your relationship with LinkedIn? How do you utilise the platform? This rerun episode is an exciting one as Cathy speaks with Adam Houlahan – LinkedIn Expert at Prominence Global and Author of three Amazon best-selling books on the subject.Prominence Global is one of the world’s leading LinkedIn personal branding agencies, supporting the world’s scaling entrepreneurs to become prominent and highly influential in their industry.  After hearing the conversation, you’ll probably wonder why you ever held back in the first place. If you never even attempted something because of fear or reservation, Adam has the perfect answer: “Done is better than perfect.” Check out what you’ll hear in this rerun episode on Understanding the Value of LinkedIn: How LinkedIn has changed how we use content. Learn about all the nuances of the platform, including how things have changed since the pandemic. Understanding content strategies. How they help your business and why they’re so important. Misconceptions. Being aware of misconceptions about LinkedIn and mistakes made, as well as how to avoid them. Recruiting. Learn just how valuable LinkedIn is to the recruitment process for your business. Branding. Did you know just how much it matters how you’re branding yourself on LinkedIn? Find out how to amplify your business authority and brand. Connect with Adam Houlahan Visit Adam’s Websites (Adam’s Personal & Prominence Global) Follow Adam on Instagram (@adamhoulahan)  Connect with Adam on Facebook (Adam’s Personal & Prominence Global) Follow Adam on Twitter (@AdamHoulahan) Connect with Adam on LinkedIn  Check out Adam’s YouTube  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Jul 9, 202343 min

Ep 282Rerun: How A New Website Can Benefit Your Business

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When was the last time you looked over the website you use for your business? Perhaps it’s time for a refresh? Your website is like your shopfront, and if it’s looking a little shabby, then people aren’t going to want to stop and look any further.In this rerun episode, Cathy chats about the importance of having an up-to-date website for your business and its many benefits. A fresh-looking website is what’s going to make you stand out from your competition, and it’s also a reflection of your brand. This is a great refresher if you’ve neglected your website for a while, giving you plenty of tips to help you revamp your site’s appearance and content.  Check out what you’ll hear in this rerun episode on New Website Business Benefits: Think of your website like a garden. Learn the importance of maintaining your site to keep it looking fresh – it’s in need of just as much care as your brick-and-mortar clinic! My experience with Webbies. Don’t be afraid to ask others for help to get your site looking tip-top! The importance of headshots. Find out why you shouldn’t compromise on those photos! They will show your customers that you care about your image and how you’re presenting yourself to them. The draft phase is key. Discover why the draft phase (or in other words, the “change-your-mind phase”) is essential for building a cohesive site. Branding, branding, branding. Find out how a website effects your brand. Connect with Cathy Love Visit Cathy’s Website  Follow Cathy on Instagram (@nacre_consulting)  Connect with Cathy on Facebook  Connect with Cathy on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Jul 2, 202335 min

Ep 282Living a Legacy Every Day

Instead of leaving a legacy, why don’t you think about living a legacy every day? To inspire everyone who lays their ears on this episode, Paul Dunn tunes into the PPMP Podcast. It’s difficult to sum up Paul’s achievements in just one sentence, but he is the Co-Founder of B1G1, an organisation that channels effort to giving back to the community through businesses. Paul starts off by sharing the origin story of B1G1, which is an initiative with a mission to “create a world that’s full of giving”. It’s a model designed for small businesses around the globe, where they can donate money to associated charities when someone buys a product. You’ll also hear Paul discuss the Allied Health industry, making a difference in people’s lives, and shifting the spirit of your business and the parallels in life.Topics covered on B1G1, Allied Health, and being a business for good: Making a difference, and the inspiring origin story of B1G1. Being purposeful and having a purpose, helping people change their story, and the importance of looking outside rather than inside yourself. Why businesses need to be creating meaning, tiny things making a big difference, and thinking about the impact you make and being ready to make an impact. Connect with Paul Dunn Visit Paul’s Websites (B1G1 & pauldunn.global)  Follow Paul on Twitter (@pauldunn & @B1G1) Connect with Paul on Facebook  Connect with Paul on LinkedIn (Paul Dunn & B1G1) Check out Paul’s YouTube Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Jun 25, 202349 min

Ep 281Expert Recruitment Insights for Allied Health Business Owners

Fearful of recruitment? Unsure how to approach it in your business? Danielle Weedon and Clare Jones are here to help! Directors of MediRecruit, Danielle and Clare have been working in recruitment since 2001, and have never seen a tougher time than what they’re seeing now.In this episode, you’ll hear us discuss everything from flexible workplace tricks and tips, the introduction of the NDIS and its subsequent opportunities, what’s happening with the 2023 graduate cohort, what the recruitment market will look like in the future, and much more.These lovely ladies also have a podcast of their own, Allied Health Podcast, which explores the Allied Health industry including clinical trends, assistive technology, career pathways, recruitment, and more. Give it a listen for even more golden nuggets!Topics covered on flexible workplace insights, the 2023 graduate cohort, and overcoming the fear of hiring recruitment agencies: What Allied Health business owners need to be thinking about to attract the right people, and how to make your practice stand out amongst competitors.  Thinking more about career pathways, mastering cover letters and resumes, struggling with the end stage of the recruitment process, and the experience of moving to the UK for graduates.  Understanding how much you’ll learn as a business owner when working with an agency, and learning the key things to ask when recruiting.  Connect with Danielle Weedon & Clare Jones Visit MediRecruit’s Website  Follow MediRecruit on Instagram (@medirecruit)  Connect with MediRecruit on Facebook Follow MediRecruit on Twitter (@MediRecruit) Connect with Danielle and Clare on LinkedIn (Danielle, Clare, MediRecruit) Tune into Danielle and Clare’s Podcast (Allied Health Podcast) Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Jun 18, 202341 min

Ep 280Redefining, Revisiting & Rethinking Your Values as an Allied Health Business Owner

When was the last time you reviewed your business values? Do they truly align with what you want to represent? Here to help you understand how to navigate your values is Laura Jean – Facilitator at Dietician Values. Laura bridges the gap for health professionals between bringing the values they practice as a clinician into how they do business.After sharing her experience as a clinician and now business owner, Laura then discusses values and how businesses can (and should) be doing things differently. She chats about having aspirational values, why there is no end goal, how “wrong” values can lead to burnout, and why it’s important to have values-based action statements to define your values.Laura also discusses the sustainability of humans, curiosity, and the significance of taking the opportunity to make different choices in your career.Topics covered on values, sustainable humans working in business, and curiosity: Redefining the term “values”, going beyond the stereotypical values many organisations use that create a disconnect, using values as a business tool, and how often you should be revisiting your values. Knowing humans are universal, working through burnout and fatigue, and taking time to reconsider and slow down. Thinking about the possibilities, not being afraid to take the leap and do things differently, and taking the opportunity to make different choices. Connect with Laura Visit Laura’s Website  Follow Laura on Instagram (@dieticianvalues)  Connect with Karl on Facebook Connect with Laura on LinkedIn  Tune into Laura’s Podcast (Dietician Values) Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Jun 11, 202343 min

Ep 279Everything Allied Health Business Owners Need to Know About Customer Reviews

Do you ever think about how reviews are such a high-value marketing tool for your business? Maybe you feel awkward about asking for reviews from your clients? To help many of you move away from your fears of reviews is Karl Schwantes, who joins PPMP Podcast to reveal so many gold nuggets about client reviews, you’ll be sitting on a goldmine by the end of the episode.Karl is a Customer Service Expert, international award-winning author, a Telstra business award finalist, and the winner of the My Business Awards 2020 for the Best Customer Experience. He’s also the owner of Xennox Diamonds, a 47-year-old second-generation family business that has generated over 1,000 5-star reviews.In this episode, you’ll hear Karl discuss Allied Health business owners and their relationship with reviews. He chats about why those in the Allied Health industry are often reluctant to ask for reviews, how to have the right perspective with reviews, and how to make the system around reviews a habit for clients and the team.Topics covered on how to get 5-star reviews, the importance of reviews, and how to get started with using Google reviews: Putting yourself in your client’s shoes, why you shouldn’t be asking for a clinical outcome testimonial and what to ask for instead, and how to properly respond to reviews (including negative ones). The importance of showcasing what you do on the internet, not having the mindset of being “the best kept secret”, and reputation marketing – how to leverage your brand reputation on Google. Optimising your Google Business profile, focusing on the patient experience, and the “Happiness Window” – Karl reveals the perfect time to ask people to leave a review. Connect with Karl Visit Karl’s Website  Follow Karl on Instagram (@5.starreviews)  Connect with Karl on Facebook  Follow Karl on Twitter Connect with Karl on LinkedIn  Check out Karl’s YouTube  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Jun 4, 202354 min

Ep 278Rerun: Learning From Your Bookkeeper

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Understanding all aspects of your finances is key to the successful running of any business, but it can be a major downfall for some. This and more is covered in my interview with Chris Stenhouse, Business Manager at Professional Booking Services (PBS) back in Episode 55. That’s right – it’s rerun time!The Melbourne-based family business provides full financial and administrative solutions to businesses throughout Australia and overseas. Working across all industries, PBS bookkeepers support businesses with turnovers ranging from $50,000 to $12million.In this episode, Chris covers all-things bookkeeping. He discusses the difference between a bookkeeper and accountant, what makes a good bookkeeper, and the importance of having a good rapport with your bookkeeper. You’ll also hear his tips on staying on top of your payable reports.Topics covered on budgeting, financials and general finance insights: How bookkeepers can set up a budget for you, understanding your earning potential through budgets and billable days, and building your budget from nothing. Common financial habits of Allied Health business owners, Chris’ advice on how often you should be checking your financials, and the importance of monthly financial reviews. Making bookkeeping love happen, better understand your cost of sales, setting KPIs with your bookkeeper, explaining profit losses and balance sheets, and how to account for unusual expenses correctly. Related Episodes  Episode 55: [Learning From Your Bookkeeper]  Connect with Chris Visit Chris’ Website  Follow Chris on Instagram (@pbs_bookkeeping)  Connect with Chris on Facebook  Connect with Chris on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

May 28, 202350 min

Ep 278Mastering Productivity as an Allied Health Business Owner with Donna McGeorge

If you’ve ever felt like your productivity levels are low, this episode is going to be a game-changer. Donna McGeorge – Keynote Speaker, Facilitator, Trainer and Productivity Coach – tunes in to share a plethora of tips and tactics to help you tackle productivity. Donna also happens to be the best-selling author of three of my favourite books about productivity and regaining time, which you’ll find linked below.In this episode, Donna discusses her commitment to being a Productivity Coach, where she delves into the importance of being aware of how you feel at the end of the day, rather than at the beginning. She then chats about her controversial take on the term “busy” as being the new lazy, and follows up with a look at the anti-work movement, the power of daydreaming, and how you can be more intentional about how you spend your time.Topics covered on time vs. energy management and the Space Framework: Adaptive capacity, difference between being reactive and responsive, building a buffer, and the 85% capacity concept. Prioritising “thinking space”, a look into the four spaces, how Donna does her thinking time, and planning for the future. Resources Mentioned  The 1-Day Refund Book by Donna McGeorge – Take back time and spend it wisely. The First 2 Hours Book by Donna McGeorge – Get more done with your day. The 25 Minute Meeting Book by Donna McGeorge – Sharpen your docs and tighten your time frames to get more done in less time. Capacity Quiz Registration  Connect with Donna Visit Donna’s Website  Follow Donna on Instagram (@dmcgeorge)  Connect with Donna on Facebook  Follow Donna on Twitter (@DonnaMcGeorge) Connect with Donna on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

May 21, 202350 min

Ep 277Understanding Human Behaviour at Work & What Makes Excellent Customer Service

She’s back! It’s always a huge pleasure having Cate Schreck on the podcast. Her insights into customer service and what makes customer service excellence are important to know for any business, and Allied Health is no different. Cate is a Service Excellence Coach and the Director of Lightbulb Training Solutions (LTS) and Just For Schools, which is her new business that provides professional development to Education Support Staff (ESS).You’ll hear Cate discuss the aftershock of the pandemic particularly for Allied Health business owners, who frontliners are and why they’re so important, as well as onboarding. Cate also shares her insights on EQ vs. IQ, hard and soft skills, workplace environments, and what excellent customer service really looks like in a workplace. Topics covered on frontline customer service, EQ vs. IQ, and onboarding and customer service: Why frontliners are so important, why Cate chooses the term “frontline” in the first place, and key success factors for a happy and healthy frontliner.  Self-aware people, extroverts vs. introverts, hard and soft skills, and people remembering how you make them feel. Knowing what the “right” type of onboarding looks like, having induction and onboarding standards with customer service standards incorporated, and looking at it from the point of view of professional development. Resources Mentioned  EQ – Daniel Goleman’s Book https://www.danielgoleman.info/ Cate’s Book – The A-Z of Service Excellence  Lightbulb Training Solution Free Resource – The WIN Activity Lightbulb Training Solution Free Resource – Service Excellence Conversations  Connect with Cate Visit Cate’s Websites (Lightbulb Training Solutions, Just For Schools)  Connect with Cate on Facebook (Lightbulb Training Solutions, Just For Schools) Connect with Cate on LinkedIn  Follow Cate on Twitter (@CateSchreck) Check out Cate’s YouTube Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

May 14, 202352 min

Ep 276Building Team Culture & Overcoming Imposter Syndrome

Here to share her adventure in the Allied Health business owner world is Jess Nyman, Occupational Therapist and Founding Director of Only About Kids. She discusses her experience creating and growing her business through the challenges of the pandemic, parts of the business she loves and doesn’t enjoy, and her steepest learning curve as a Director.You’ll also hear Jess chat about psychological safety, imposter moments, team and culture, transparency, building a support network, and what it’s like getting the business leave-ready, including how she’s building autonomy in her team.Topics covered on team culture, imposter syndrome, and establishing a support network: Trusted delegation, transparency, how she establishes boundaries, and actively seeking feedback. Psychological safety, questioning her decisions, and overcoming doubts through self-reflection. Making people feel heard and comfortable and how she’s instilling independence in her team. Related Episodes  Episode 53: [Jenny Pither: The Value of Having a Virtual Assistant for Your Allied Health]  Connect with Jess Visit Jess’ Website  Follow Jess on Instagram (@onlyaboutkidsot)  Connect with Jess on Facebook  Connect with Jess on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

May 7, 202350 min

Ep 275Creating Safe Spaces and Empowering Others

Mishma Kumar-Jonson, CEO and Principal Social Worker of The Iceberg Foundation, joins PPMP to speak about their fast and furious seven to eight month journey of starting up and growing the business.From describing the story behind their stunning logo and the power of branding, to discussing all things fear and failure, Mishma brings plenty of insight to this episode. You’ll hear them share their thoughts on embracing innovation, empowering the team, and loving the business side of things. Topics covered on embracing innovation, empowering the team, and being determined and passionate: Trusting in people’s creative processes when hiring them, celebrating the wins, and acting out of a sense of talent and trust rather than desperation. What it looks like to have an empowered team, creating their team environment, and the importance of breaking things down step-by-step. The power of a brand and business story, understanding privilege, and the joys of failure. Connect with Mishma Visit Mishma’s Website  Follow Mishma on Instagram  Connect with Mishma on LinkedIn Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Apr 30, 202344 min

Ep 274Embracing Your Entrepreneurial Spirit & Maintaining a Positive Reputation

Sara Balmer, Psychologist and Founding Director of Sara Balmer Psychology for Kids, brings her business journey to the podcast, walking us through her growth since 2009 and taking the plunge to go full-time with her own business. She shares her excitement for having new ideas and plans, which means embracing her entrepreneurial side as a business owner.You’ll then hear Sara talk about several aspects of her business and her business approach, including how she maintains her values, creates a positive local reputation, and focuses on herself as a director. She also shares her insights on never giving up – a great reminder to keep going no matter what happens. As the old Japanese proverb says, “Fall down seven times, stand up eight.”Topics covered on maintaining values, having a positive reputation, and focusing on the director role: Not wanting to be money-driven, doing the best you can do, and embracing your entrepreneurial side. Making sure clients feel truly heard when they leave a session, the Annual Parents Forum, the strength of word-of-mouth, and wanting to be the go-to person. Knowing when to step back, collaborating in a multidisciplinary way, and focusing on being self-driven. Connect with Sara Visit Sara’s Website  Connect with Sara on Facebook  Connect with Sara on LinkedIn Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Apr 23, 202348 min

Ep 273How to Appreciate Your Team & The Importance of a Supportive Environment

Lisa Clark tunes into the podcast to share her business journey as an Occupational Therapist and the Founding Director of Splash Therapy. She explores the first ten years of her business, from how she came up with the name “Splash”, to now her future goals and plans. She gives all Allied Health business owners a great insight into the importance of adaptability and articulating your goals.Lisa then discusses how she navigated the pandemic, including how she supported her team at the time, and continues to support them. You’ll also hear how she has established and continues to maintain a strong leadership team, and why she thinks it’s important to have a “cool” workplace that includes plenty of perks, just like the corporate world.Topics covered on the past and future of the business, navigating challenges and supporting the team, and having a strong leadership team: Having a business plan and articulating goals, adaptability, and transitioning to being business-facing. Thinking on her feet to establish strategies, and reaching out to her team to show care and support. Upskilling the team, regular training with external coaches, understanding tension vs. trust, and having a “cool” workplace by offering great perks. Connect with Lisa Visit Lisa’s Website  Follow Lisa on Instagram (@splash_therapy)  Connect with Lisa on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Apr 16, 202346 min

Ep 272Being Passionate, Having a Vision, And Energy vs. Time Management

Tricia Lerk joins us in the podcast to share her business story. An OT by trade, and a mother by nature, Tricia (or some would know her as Trish) is the Director and Principal Occupational Therapist at Planted Parenting. She shares the moment she decided to go full-time with the business during the beginning stages of the pandemic, and how she now runs her business. You’ll then hear Trish share her thoughts on how to stay passionate and maintain your vision as a business owner, as well as how she does therapy differently, how she found her dream team, and the differences between energy management and time management. You’ll also hear Trish share how her Lady in Red program works, which is an in-home behavioural support program for parents. Topics covered on passion and vision, what the business has taught her, and energy vs. time management:  Being picky when it comes to recruitment, driving the term “planted” from the business name into her business mission, and unleashing your lifetime dreams.  Doing therapy differently, never underestimating yourself, and finding your village of people.  Having sustainable energy, the importance of thinking time, and getting excited and expectant for what’s to come.  Resources Mentioned   100 Lifetime Goals Worksheet – The 25 Questions with Keith Abraham CSP  Connect with Tricia  Visit Tricia’s Website  Follow Tricia on Instagram (@plantedparenting)   Connect with Tricia on Facebook   Connect with Tricia on LinkedIn   Check out Tricia’s YouTube  Connect with Nacre Consulting:   Join the Accelerator Mastermind   Complete the Allied Health Biz Quiz   Let’s connect on Instagram   Follow us on Facebook   Let’s connect on LinkedIn   Join our Facebook Group online community    More about The Private Practice Made Perfect Show:  The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.  The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.  All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.  See omnystudio.com/listener for privacy information.

Apr 9, 202347 min

Ep 271The Retention Convention Masterclass

Tune into the latest solo episode with Cathy as she covers what you’ll learn at the latest Nacre Consulting’s masterclass (which is back by popular demand), Retention Convention. During this masterclass, we’ll be looking at retention through a whole-business approach, which means looking at it through the lenses of management, leadership, and operations.This pacey and practical masterclass will have you thinking about what you can be doing strategically to retain your dream team. We’ll be getting you in strategy mode, where we’ll check in on how you’re going on all fronts. Remember: Joining live means you get to contribute to the chat box with your fellow Allied Health business owners! Don’t risk getting FOMO if you don’t join live…Sign up here for the Retention Convention Masterclass now before you miss out! Topics that will be covered in the Retention Convention Masterclass: Operations elements you can be tweaking – the concept of spiritual improvements.  Rewards and recognition – how you reward and recognise your team to contribute to a cohesive culture. Sharing success stories – showing you the concepts in action. Exceptional leadership and becoming a hero to your team – focusing on who you need to be as a leader. Excellent management – shifting towards a positive mindset. & MUCH MORE!  Connect with Cathy Love Visit Cathy’s Website  Follow Cathy on Instagram (@nacre_consulting)  Connect with Cathy on Facebook  Connect with Cathy on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community    More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Apr 2, 202329 min

Ep 270Unpacking Leadership Development – Adversity, Finding a Balance & Strategic Thinking

Christine Khor joins the podcast to chat about leadership development as the Founder and Director of Peeplcoach. Peeplcoach offers coaching-led, on-demand career and leadership development, and you’ll hear her share what it was like starting up the business during the onset of the pandemic and working through the challenges.Christine then discusses her tips on leading through adversity, including the standout features of leaders who do cope well during difficult times. She then talks about her thoughts on establishing a healthy work-life balance and loving what you do, before then discussing the importance of strategic thinking as a business owner. Topics covered on leading through adversity, creating a work-life balance, and strategic thinking: Being confident in what you know and don’t know, humble excellence, being vulnerable and honest, and being curious and open to doing things differently. Loving what you do to help establish a balance, investing in yourself as a leader, having a support network, and making yourself self-redundant. Understanding that there is a different approach for business leaders and business owners, and the value of devoted thinking time to come up with better solutions. Connect with Christine Visit Christine’s Websites (Peeplcoach & Personal)  Follow Christine on Instagram Pages (@chriskhor888 & @peeplcoach)  Connect with Christine on Facebook  Connect with Christine on LinkedIn  Follow Christine on Twitter Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Mar 26, 202342 min

Ep 269Creating Personal Routines for Energy Management and Sustainability

This solo episode of Cathy invites you to have a major rethink of the way you approach your routines to support energy management and sustainability. Cathy shares how she knows when to review, replace, and refresh all the wild and wonderful routines she has across her lifestyle, encouraging you to do the same to give you the best chance at creating optimal personal energy.Listen as Cathy walks you through different ways to think about your personal battery as your energy powerhouse throughout your day. She shares her principles for establishing your own routine, including the importance of having an end-of-day approach.Topics covered on monitoring your energy battery and establishing your daily routine: Thinking of your energy like a mobile phone battery, visualising your personal battery, and knowing when to do something about “plugging it back in” to recharge. Having an end-of-day approach, recognising what you’ve already got in place that’s working, transitioning from work-mode to rest-of-life-mode, and rethinking your sleep routine. Connect with Cathy Love Visit Cathy’s Website  Follow Cathy on Instagram (@nacre_consulting)  Connect with Cathy on Facebook  Connect with Cathy on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Mar 19, 202329 min

Ep 268Making the Big Shift & Fostering Creativity in the Workplace

This week, I’m joined by Sarah Hausler – Director and Principal Occupational Therapist at Bloom Wellbeing. She shares her journey shifting from clinician to CEO, giving insights for other Allied Health business owners who are also making this transition.She also discusses other areas of her business, including fostering creativity at her clinic, having a values-based approach to recruitment, and the importance of investing in the industry to create effective programs for new graduates. You’ll also hear her explain the wonderful Puberty Plus Program that provides support to young autistic, neurodiverse, and disabled people in their journey to learn more about puberty.Topics covered on being in a director role, establishing an amazing team, and pushing creativity: Her mindset shifting from clinician to CEO, aiming to be more of a figurehead, and navigating the massive learning curve. What makes her team extra special, and having a values-based approach to recruitment. How creativity shows up throughout her business, fostering creativity in the workplace, and having passion projects. Resources Mentioned Puberty Plus Program Connect with Sarah Hausler Visit Sarah’s Website  Follow Sarah on Instagram (@sarahhauslerwriter) Follow Bloom Wellbeing on Instagram Connect with Sarah on Facebook and Bloom Wellbeing on Facebook  Connect with Sarah on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Mar 12, 202350 min

Ep 267Rerun: The Value of Systems & How to Integrate Them

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If there was ever an unexpected page-turner of a book, it would have to be SYSTEMology by David Jenyns. He makes systems interesting and simplifies the complexities, which isn’t easy when talking about systems in the first place. If you’re a business owner feeling intimidated or overwhelmed by it all, then I can’t recommend this book enough.David walks us through the story behind what inspired him to write the book, and you’ll also hear him discuss the 7 Stages of SYSTEMology.You’ll also get some insight into myths debunked, where David reveals the truth behind systems and patterns he’s discovered since working with many business owners. Other great topics include why email is horrible for tasks, comparing SYSTEMology to other methodologies, and why systems are like business insurance.Topics covered on getting excited about systems and debunking myths about systems:  Walking you through his book SYSTEMology, the 7 Stages of systems, and understanding the complexities.   Revealing the truth behind systems and patterns, comparing SYSTEMology to other methodologies, and why systems are like business insurance. Resources Mentioned  https://www.systemology.com/  https://www.systemhub.com/ https://www.youtube.com/c/systemHUB/featured  Connect with David Visit David’s Websites (SystemHUB – SYSTEMology – David Jenyns)  Follow David on Instagram (@davidjenyns) Follow David on Twitter Connect with David on Facebook  Connect with David on LinkedIn    Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Mar 5, 202345 min

Ep 267Cathy’s Current Favourite Reads for Every Business Owner

Cathy is back with another Solo Episode, but this time things are a little different. Listen in as she walks you through her current favourite books that will help inspire, motivate, and educate every Allied Health business owner at any point in their business journey.Cathy shares a range of books that you can get your hands on, each one with its own impact on either your professional life, personal life, or even both. There are also plenty of topics to choose from, including leadership, technology, Aboriginal culture, and more.Here is a full list of the books mentioned – check them out for yourself and listen to the episode for more of Cathy’s commentary on each book! Is Technology Making Us Sick? – By Ian DouglasExplores the impact of the increased use of technology in everyday life on society. How to Bullet Plan: A Practical Guide – By Rachel Wilkerson MillerEasy tips, setting up a gratitude list, a “new word list”, and recording your wins. Land of All – By Sally GaboriA collection of her artworks and some stories about her life. The First Two Hours: Make Better Use of Your Most Valuable Time – By Donna McGeorgeHow to make the most of your day – two hours at a time.  The A-Z of Service Excellence – By Cate SchreckRefreshing your customer service skills. The Life Plan – By Shannah KennedyLiving with purpose and achieving your life goals with a step-by-step strategy. The Glucose Revolution –  By Jessie InchauspéImproving energy management and cognitive focus. 555 Powerful Questions for Coaching, Leading and Mentoring at Work – By Mauricio VasquezHelps you question yourself and dive deeper into your leadership skills. Welcome to My CountryA wonderful book that recounts an Aboriginal community in Arnhem Land. Women and Leadership: Real Lives, Real Lessons – By Julia Gillard and Ngozi Okonjo-IwealaIncludes facts and figures about women in leadership around the world, and challenging the findings. Welcome to Country: A Travel Guide to Indigenous Australia – Marcia LangtonCovers the states, questions to ask, assumptions, profiles Indigenous storytellers and activists, and provides brief relevant histories that everyone should know about. Atomic Habits: Tiny Changes, Remarkable Results – By James ClearSustaining little changes that have a cumulative effect on how you live your life. What have you been reading lately? Share your favourite reads in the comments!Related Episodes  Episode 14: [Approaching Work & Life 2 Hours at a Time]  Connect with Cathy Love Visit Cathy’s Website   Follow Cathy on Instagram (@nacre_consulting)  Connect with Cathy on Facebook  Connect with Cathy on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Feb 26, 202335 min

Ep 266Rethinking the Term “Supervision” and the Problem with Modern Views on Self-Care

Clinical Supervisor Natalie Jack joins the podcast for a wonderful discussion about her professional evolution, as well as the role of supervision in the Allied Health community as a whole. She speaks about her beginnings as a Musical Therapist, the value of good supervisions, clinical supervision as a new graduate, and mental health first aid training programs. You’ll also hear Natalie share her thoughts on why the term “supervision” should be renamed, and a piece on ego and dependency between the supervisor and supervisee. Natalie also talks in-depth about her observations on wellness and mental health in the Allied Health industry, including empathy vs. compassion, burnout, and self-care. Topics covered on looking at supervision differently, ego and dependency in the supervisor-supervisee relationship, and mental health:  Why supervision should be renamed to “supported reflective practice”, challenging and overcoming the assumption that supervisors should be older and more experienced, and resetting people’s expectations of supervision.  How to make sure the person being supervised doesn’t become dependent on the supervisor, being mindful and understanding, and always being open to learning something herself as a supervisor.  The differences between empathy and compassion, understanding empathy fatigue and burnout, facilitating the shift to committing to mental health and wellness, and rethinking self-care and how it’s becoming commercialised.   Connect with Natalie Jack  Visit Natalie’s Website   Connect with Natalie on Facebook   Connect with Natalie on LinkedIn   Connect with Natalie on Instagram  Other resources mentioned:   Compassion training for Healthcare workers   Connect with Nacre Consulting:   Join the Accelerator Mastermind   Complete the Allied Health Biz Quiz   Let’s connect on Instagram   Follow us on Facebook   Let’s connect on LinkedIn   Join our Facebook Group online community   More about The Private Practice Made Perfect Show:  The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.  The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.  All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.  See omnystudio.com/listener for privacy information.

Feb 19, 202345 min

Ep 265Rerun: Building an Allied Health Team

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This Solo Episode features Cathy as she shares her thoughts on how to build a successful Allied Heath team. It’s a question that often excites her, as it means the business is ready to grow and flourish. You’ll hear as she discusses why the word “team” is preferred as opposed to “staff”, as well as the importance of investing your time in working with an HR professional to understand position descriptions and contracts. She also talks in-depth about independent contractors versus employees, including what you need to look out for – plus she covers a key piece on casual employees as well. Topics covered on building a team and not staff, the model of engagement for recruitment, and getting HR advice:  Jeremy Streten’s helpful book The Business Legal Lifecycle (see link below), the differences between “staff” and “team”, and building a team on the admin front.  A VA as an alternative, and the key differences you need to know between independent contractors and employees.   Being HR smart, investing in time working with an HR professional, and investing in your leadership and management knowledge.  Resources Mentioned   Jeremy Stratten’s Book – The Business Legal Lifestyle: How to Successfully Navigate Your Way from Start Up to Success  Related Episodes   Episode 228: [Managing Fear and Legal Preparedness]  Connect with Cathy Love  Visit Cathy’s Website    Follow Cathy on Instagram (@nacre_consulting)   Connect with Cathy on Facebook   Connect with Cathy on LinkedIn   Connect with Nacre Consulting:   Join the Accelerator Mastermind   Complete the Allied Health Biz Quiz   Let’s connect on Instagram   Follow us on Facebook   Let’s connect on LinkedIn   Join our Facebook Group online community   More about The Private Practice Made Perfect Show:  The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.  The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.  All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.  See omnystudio.com/listener for privacy information.

Feb 12, 202315 min

Ep 265Learning the Intricacies of Building an Allied Health Business

Starting One Stop Rehab in February 2022, Roxan Mina shares her journey as Head Physiotherapist and Practice Owner and the intricacies of running a start-up business. She discusses her key business learnings and highlights, including stepping out of her comfort zone, and the steep learning curve of financials and networking.  You’ll then hear Roxan talk about building relationships, how she manages her time, and learning how to set boundaries to make sure she spends time with loved ones. She also shares her experience migrating to Australia from Egypt as a teenager, learning to start from zero, working hard, and having equal opportunities.  Topics covered on business learnings and highlights, building relationships, and managing time:  Stepping out of her comfort zone to approach people, learning the intricacies of building the business, and getting through the steep learning curve around financials and networking.  Using previous experiences and observing other clinics to learn how to build relationships, and learning to be comfortable talking about herself.  Finding and allocating time to work on the business, setting boundaries, micro-planning, and reaching out to more people.  Connect with Roxan Mina  Visit Roxan’s Website   Follow Roxan and One Stop Rehab on Instagram (@roxanmina) (@onestoprehab)  Connect with Roxan on Facebook   Connect with Roxan on LinkedIn   Connect with Nacre Consulting:   Join the Accelerator Mastermind   Complete the Allied Health Biz Quiz   Let’s connect on Instagram   Follow us on Facebook   Let’s connect on LinkedIn   Join our Facebook Group online community  See omnystudio.com/listener for privacy information.

Feb 5, 202335 min

Ep 264The Differences Between Leadership & Management – Learnings from a Team Leader

Carly Macleay – Team Leader, Occupational Therapist, and Rehab Case Manager at Wise OT Solutions – joins the PPMP Podcast to discuss her role and learnings. She shares the story of taking the leap with Liz Brownlee (Director at Wise OT Solutions), as well as trends she’s noticed about the landscape of the Allied Health industry across the years.When it comes to her role as Team Leader, Carly chats about her three main focuses, formal training, and the importance of being values-driven. She also talks about the differences between leadership and management, as well as what her team has taught her across the years.Topics covered on Carly’s role as a Team Leader, the differences between leadership and management, and learning from her team: How genuinely caring for your team makes you a great leader, her three main focuses, formal training, and the importance of being a values-driven business. How management is procedural and operational, modelling the basic skills from managing to become a better leader, and how leadership is about making things cohesive and creating harmony. Learning from reviewing her team’s reports, being about to lead yourself before you lead others, learning to embrace everyone’s differences, and using the Wealth Dynamic Profiles to learn more about each other. Related Episodes  Episode 42: [Managing an Occupational Therapy Business with Liz Brownlee]  Connect with Laura Simmons Visit Wise OT Solutions’ Website  Follow Carly and Wise OT Solutions on Instagram (@carly_macleay) (@wiseotsolutions) Connect with Carly on Facebook  Connect with Carly on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Jan 29, 202351 min

Ep 263The Onboarding Operation Masterclass

Cathy is back for a solo episode on the podcast, where this time she’s covering the exciting upcoming Masterclass, the Onboarding Operation: Super Organised Onboarding for Sustained Success. She talks about wanting to open the onboarding door and taking a deep dive to help Allied Health business owners reconsider their onboarding strategies and make them stronger. As being such a critical stage, it’s important for business owners to adapt to the ever-changing Allied Health industry. With the market becoming more sophisticated every year, people are expecting a more comprehensive and holistic start to working with you. Sign up for the Onboarding Operation Masterclass now and position your business to establish strong employer or contractor retention!Topics that will be covered in the Onboarding Operation Masterclass: Using the ‘First 100 Days Curriculum’ concept. Building a high-quality, consistent and repeatable onboarding strategy. How to centralise onboarding information to streamline the process. Systemising your onboarding experience to make a brilliant first impression. Creating a process for the whole team to participate in onboarding.  The crucial role of communication in onboarding. How to measure the effectiveness of your newly developed onboarding program.  & MUCH MORE! Connect with Cathy Love Visit Cathy’s Website  Follow Cathy on Instagram (@nacre_consulting)  Connect with Cathy on Facebook  Connect with Cathy on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Jan 22, 202324 min

Ep 262Embracing Technology in Allied Health Businesses

CEO and Founding Director of Theratrak and OT extraordinaire Laura Simmons is back on the podcast once more. You’ll hear her share quite a few things about her business journey, including her business learnings.We also chat about success factors for bringing new tech into your business, and what businesses who’ve successfully brought this tech into their own systems are doing well. Laura also discusses her experience winning a business award, the importance of gamification in Allied Health, and her team of champions and how they’re navigating working remotely on a global scale.Topics covered on success factors for tech in Allied Health, business learnings, and working with a team of champions: How businesses are embracing tech and transforming themselves, taking the time to learn tools and ask questions, and how Theratrak helps Allied Health businesses conduct business. Business is forever changing and evolving, Laura’s favourite business model, and why there should be more business skills taught in OT courses. Being in a global remote team, learning how to work and collaborate, and receiving a business award and recognising the role of her team. Resources Mentioned  Business awards – recent Western Sydney Alumni Award for Innovation & Entrepreneurship: https://www.theratrak.co/blog/wsu-innovation-award Connect with Laura Simmons Visit Laura’s Website  Follow Laura on Instagram (@theratrak)  Connect with Laura on Facebook  Connect with Laura on LinkedIn  Follow Laura on Twitter Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Jan 15, 202345 min

Ep 261Rerun: Barriers Preventing Allied Health Business Owners from Doing Things Differently

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This week’s rerun is a wonderful episode with Chantelle Robards – Allied Health Subject Matter Specialist at Ernst & Young Global Consulting Services – where she discussed several barriers that seemed to be preventing many Allied Health business owners from stepping outside their comfort zone and doing things differently.  We chat about the NDIS and its barriers, as well as the overall workforce including undergrad preparation, volume of students required to meet current needs, and the short and long-term impacts of more Allied Health professionals leaving the profession. You’ll also hear Chantelle’s thoughts on Allied Health Assistants (AHA’s) such as engaging in training, the commercial reality of making AHA’s work, and whether the NDIS will require for AHA’s to be qualified.  Topics covered on the NDIS, Allied Health workforce, and Allied Health Assistants:  The barriers of the NDIS that affect how business owners do business differently, and whether the NDIS will require AHA’s to be qualified.  Undergraduate preparation, the impacts of Allied Health Assistants (AHA’s) leaving the profession, and the volume of students required to meet current needs.  The importance of engaging in training for AHA’s, the commercial reality of making AHA’s work, and delegating and releasing work to AHA’s.   Resources Mentioned    Human Services Skills Organisation for information regarding engaging with RTO’s: https://hsso.org.au/    Allied Health Assistant Network Australia: https://www.ahana.com.au/   NDIS Quarterly Reports (NDIS Plan underspend): https://www.ndis.gov.au/about-us/publications/quarterly-reports   Care and Support Sector Community of Practice group: https://www.facebook.com/groups/1542425829307788     Connect with Chantelle Robards  Follow Chantelle on Instagram (@chantelle_robards)  Connect with Chantelle on LinkedIn  Email Chantelle Robards [email protected]    Connect with Nacre Consulting:   Join the Accelerator Mastermind   Complete the Allied Health Biz Quiz   Let’s connect on Instagram   Follow us on Facebook   Let’s connect on LinkedIn   Join our Facebook Group online community   More about The Private Practice Made Perfect Show:  The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.   The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.  All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Jan 8, 202347 min

Ep 261Rerun: Rapid Growth, Working Remotely & Allied Health Trends

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This week is a rerun of another great episode, this time around with Kate Hunter in Episode 229. Kate made her podcast debut in this episode, where she shares her experiences and insights while working at Cliniko. You’ll hear Kate discuss how she got into working at Cliniko, where she interestingly started out as a photographer, as well as her insights into what it’s like working in a fully-remote team. She explains why Cliniko is more open than the average workplace, how they leverage their remoteness, and how the pandemic rapidly changed things for the company. Kate also shares the results of Cliniko’s Allied Health Survey, including key aspects she noticed. Topics covered on rapid growth, working remotely, and Allied Health trends:  How the pandemic changed things and affected business growth, and why Cliniko is more open than the average workplace.  What it’s like working with a fully remote team, handling an ever-expanding team, and leveraging their remoteness to their advantage.  Kate’s key findings from the Cliniko survey, and the importance of making the results practical and easy to read.   Resources Mentioned   Survey results part 1: https://www.cliniko.com/blog/news/cliniko-2021-survey-results-part-1/  Survey results part 2: https://www.cliniko.com/blog/news/cliniko-2021-survey-results-part-2/   Connect with Cliniko and Kate  Visit Cliniko’s Website    Follow Kate on Twitter   Connect with Kate on LinkedIn  Connect with Nacre Consulting:   Join the Accelerator Mastermind   Complete the Allied Health Biz Quiz   Let’s connect on Instagram   Follow us on Facebook   Let’s connect on LinkedIn   Join our Facebook Group online community   More about The Private Practice Made Perfect Show:  The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.  The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.  All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.  See omnystudio.com/listener for privacy information.

Jan 1, 202338 min

Ep 261Rerun: Fostering a Strong Team and Deconstructing Professional Resilience

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This week is a rerun of a popular episode with Sarah Teoh – Director of Look Who’s Talking. She discusses team spirit and culture, sharing advice on how to create a positive team energy, as well as how an increasing team impacts operations and culture.Sarah then speaks in-depth about professional resilience, including why it’s one of the biggest missing skills in the Allied Health industry. You’ll also hear Sarah share her thoughts on what she thinks the Allied Health industry has not done well with retention, and ways to improve. Other topics include learning how to establish professional boundaries, investing in workplace culture, and her projections for the future of Allied Health.Topics covered on team culture, professional resilience, and the Allied Health industry: How to foster a positive team energy, the traits she looks for when hiring, and the importance of investing in workplace culture. Questioning what you consider as professional resilience, establishing professional boundaries, and why it’s one of the biggest missing skills. Maintaining a work-style and lifestyle flexibility, retention in the Allied Health industry, and her future projections. Connect with Sarah Teoh Visit Sarah’s Website  Follow Sarah on Instagram (@look_whos_talking_therapy)  Connect with Sarah on Facebook  Connect with Sarah on LinkedIn (Clinic LinkedIn)  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Dec 25, 202255 min

Ep 261Mental Health, Wellness & Self-Care – How Business Owners Can Make a Change

Join me for a cup-of-coffee kind of chat with this week’s guest, Dr. Linda Wilson. She’s a Stress Management Specialist and Practice Director, but most of all, she’s simply an amazing woman. You’ll hear Dr. Linda share her journey from the very beginning on what led her to the stress-management space, before we take a deep dive into mental health, wellbeing and self-care for business owners.Dr. Linda discusses the repercussions of the pandemic, looking after others whilst giving yourself the same attention and support, and biohacking your diet and mental health. She also shares her thoughts on Andrew Huberman’s research on gut health, and the translation of neuroscience to everyday life. There is an immense amount of golden nuggets in this conversation, and stay tuned to the end for her invaluable words of wisdom for all Allied Health business owners.Topics covered on the repercussions of the pandemic, self-care, and biohacking and the role of dopamine: Observations on how humans have traversed post-pandemic and functioned under pressure, being responsible for the emotional wellbeing of her team, and the challenges that have come from lack of availability of practitioners. How she brings self-care and wellness to her team, being supportive and creating room to move, leading by example, redefining the term ‘work-life balance’, and why she prefers the term ‘mind-flow’ rather than ‘mindset’. Hacking your diet to support cognitive clarity, energy, and sleep, dopamine and its importance in basic functioning, and the evolution of western science. Connect with Dr. Linda Wilson Visit Dr. Linda’s Website  Connect with Dr. Linda on Facebook Follow Dr. Linda on Twitter Follow Dr. Linda on Instagram (@drstressless) Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Dec 18, 202249 min

Ep 260The Importance of Having a Coach or Mentor as a Business Owner

Kaye Frankcom – Author, Business Coach, Mentor, Approved Supervisor for psychologists in private practice, joins the podcast to share her wisdom on navigating being a business owner.You’ll hear Kaye discuss her beginnings, as well as her journey towards becoming a coach and mentor. Kaye then shares her thoughts on communication and being open as a business owner, key observations she’s made about private practice at the moment, plus her observations on the workforce as a whole.Topics covered on importance of communication, key observations on private practice, and her findings about the workforce as a whole: Not having barriers with your mindset, sharing and being open, and not being afraid to ask for help. Why private practice is in a state of flux, not just thinking about what you want as a business owner, but also what’s required by clients and referrers, and questions about the NDIS. Importance of treating the workforce we have properly, remembering that you’re the owner of your business, not just a “director”, why you need to plan to get what you want, and her concept of retirement. Resources Mentioned   Kaye’s book Creating Impact: https://creatingimpact.com.au/ Connect with Kaye Frankcom Visit Kaye’s Website  Connect with Kaye on LinkedIn  Follow Kaye on Instagram Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Dec 11, 202252 min

Ep 259Demystifying HR – Recruitment, Retention, Resignation & Finding a Balance as a Director

Kerrie Canning, HR Specialist and Co-Founder and Director of HR Advice Online, tunes in for a packed podcast episode full of golden nuggets on HR that every allied health business owner needs to know.You’ll hear Kerrie share her insights on HR and FairWork compliance, key issues surrounding the pandemic and post-COVID, the recruitment scene, what great resignation, quiet quitting and quiet firing look like. She also discusses onboarding and retention, being adaptable, and having resilience.Topics covered on key issues post-pandemic, recruitment, resignation and retention, and find a balance for the director’s lifestyle: Working from home, hybrid workplaces, having flexibility, and focusing on mental health. Movement in the workforce, the importance of nurturing your new employees, what a great resignation looks like, and having necessary conversations for retention. How she balances her lifestyle as a director, having a business that is scalable, sustainable, and saleable, and learning how to delegate.  Resources Mentioned   AHPA official HR partner https://ahpa.com.au/ Connect with Kerrie Canning Visit Kerrie’s website  Like HR Advice Online on Facebook Follow Kerrie on Twitter Connect with Kerrie on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Dec 4, 202250 min

Ep 258Business Planning for 2023 Brilliance

Ready for 2023 to be your best year yet? With so many interesting on-goings in the Allied Health industry, Founding Director of Nacre Consulting, Cathy Love, asks some important questions as we usher in a more vibrant and successful 2023. Cathy highlights some key points on the importance of planning ahead for your Allied Health business. This upcoming Masterclass, “Business Planning for 2023 Brilliance” is set out to be interesting and creatively tailored for you. Listen to this episode for some key pinnacles of what this Masterclass could bring for your business. Topics covered on forward planning, excellent management, planning broadly and team-wide implementation:  The importance of planning ahead and broadly enough to cover all the key elements of your Allied Health business, including areas that you excel and need help in. Shifting your mindset from being a fearful manager to a focused manager. Uplifting you from being a hopeful leader to a heroic leader.  Highlighting the importance of communication, transferable knowledge, and being understood by you and your whole team, your stakeholders, partners, and even your clients.  Connect with Cathy Love Visit Cathy’s Website  Follow Cathy on Instagram (@nacre_consulting)  Connect with Cathy on Facebook  Connect with Cathy on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Nov 27, 202226 min

Ep 257Knowledge Investment, Team Learnings, & Having a Self-Care Plan

From when she started her business to her learnings as a Founding Director, Jenny Gribbin from Driving Well Occupational Therapy tells all in this podcast episode. She walks through her early days in business feeling her way through the dark, to realising the importance of developing relationships and finding support.Jenny also shares her thoughts on knowledge investment and how it’s been crucial in her journey, as well as the relief of appointing a Practice Manager. She also discusses team learnings and team culture, having a self-care plan, and the major role that the Drive Focus App has had for her clients.Topics covered on knowledge investment, team learnings, and having a self-care plan: Why you should be investing in knowledge for growth, and why having guidance from others is integral to growing as a business. Best things she’s learned from building a team, the importance of team culture, and making sure everyone feels supported. Doing personal work, having flexible self-care practices to deal with competing demands, and how to not fall into the trap of being overwhelmed by a large to-do list. Resources Mentioned    Atomic Habits by James Clear Connect with Jenny Gribbin Visit Jenny Gribbin’s Website  Connect with Jenny Gribbin on Facebook  Connect with Jenny Gribbin on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Nov 20, 202248 min

Ep 256Forward Planning, Fostering Team Culture & Learning Leadership

Founding Director of Speech Ease Speech Pathology and Certified Practising Speech Pathologist, Cheryl Ye, joins the podcast to share her story of becoming an Allied Health business owner, from her challenges, to triumphs, and everything in between.You’ll hear why Cheryl holds importance in forward planning including what she would have done differently, as well as her thoughts on the value of a strong team culture, learning leadership and coming into her own, and why she encourages all business owners to find a business coach and a mentor.Topics covered on forward planning, the value of team culture, and learning leadership: The importance of planning ahead, how planning helps you envision where you’re going, and what she personally would have done differently.  Dealing with being situated in Melbourne during the pandemic, and part of fostering a strong team culture while loving where you work. Her vision of becoming the best provider and how she incorporated that into her mission statement, how she lifted leadership skills to expand the team, and overcoming stereotypes of “quiet” leaders. Connect with Cheryl Ye Visit Cheryl’s Website  Follow Cheryl on Instagram (@speecheasesp_melbourne)  Connect with Cheryl on Facebook  Connect with Cheryl on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Nov 13, 202243 min

Ep 255Building Sustainable Allied Health Services for Rural Communities

With 28% of Australians living in rural and remote areas, it’s clear that something more has to be done to support their needs. Edward Johnson, SARRAH Chairperson, Umbo Co-Founder and Speech Pathologist, joins me for a chat on building sustainable services for rural communities – in particular, how SARRAH is making a difference by providing the support that rural and remote Australian communities need. We talked about the importance of getting sustainable services to the bush, including how Ed is advocating for better workforce training distribution. We also chat about the integral role that SARRAH plays in making this happen, as well as his thoughts on the future of the NDIS and what he thinks needs to change for real progress to happen.Topics covered on getting sustainable services to rural communities, the role of SARRAH, and the future of the NDIS: How to build sustainable services with clinician support, showing how this works on a small scale, and advocating for better workforce training pathways across all of Australia. The need for more undergraduate training and experiences, the Allied Health Rural Generalist Pathway (AHRGP) for allied health professionals and for allied health assistants, and the upcoming online national conference with the theme of People, Purpose, Passion: Pathways to Success. Why Edward would change the word “I” in NDIS, and seeing a change in the way allied health is trained in university.  Connect with Edward Johnson Visit Edward Johnson’s Websites: https://www.sarrah.org.au/ and https://umbo.com.au/  Connect with Edward Johnson on Facebook  Connect with Edward Johnson on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Nov 6, 202245 min

Ep 254Taking the Plunge & Growing a Business in the Midst of Difficult Times

Michelle Moya, Director at Hop Skip Jump Occupational Therapy, talks us through her private practice adventure and how she took the plunge in the midst of the pandemic to become a solopreneur. You’ll hear Michelle chat about overcoming the challenges of building a startup during the pandemic, including her learnings during the first critical 12 months. She also shares the importance of strong professional relationships, being curious and enjoying variety, as well as how she practices self-care to avoid burnout. We even discuss her thoughts on the NDIS, including what she would talk to Kurt Fearnley about if she ever got the chance.Topics covered on building a startup at a difficult time, the power of strong professional relationships, and the value of being a lifelong learner. Michelle’s learnings in the first 12 months, how she grew the business at a challenging time, and failure not being an option. The importance of word-of-mouth marketing, how she built a network after moving to a new area, and how to find a balance with communication. Embracing constant learning, how she refreshed her mindset after facing burnout, and practising self-care. Connect with Michelle Moya Connect with Michelle Moya on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Oct 30, 202252 min

Ep 253Masterclass: Strategies for Promoting Balance and Preventing Burnout

Ever heard the word, “burnout”? It’s a major topic of discussion in all industries, particularly after the past couple of years, and especially in the allied health industry. You may have heard your colleagues talk about it, or you may have experienced it first-hand for yourself. With it being such a pertinent topic right now, I’ve decided to run a brand new masterclass to help anyone who is dealing with the challenges of burnout.  This masterclass, “Strategies for Promoting Balance and Preventing Burnout”, will dive into three main topics: Focusing and Acting Faster, Creating a Self-Care Culture, and Improving Workplace Balance. Listen to the episode to find out more about what you’ll discover in each topic, and what else you can expect when joining in on the masterclass.  Topics covered on Focusing and Acting Faster, Creating a Self-Care Culture, and Improving Workplace Balance:   Burnout warning signs, causes and consequences, and engaging professional help.  Leading you by example, promoting personal resilience, and actioning team-wide care plans.  Setting purposeful and impactful work, promoting breaks and boundaries, and committing to safety and professional supports.  Connect with Cathy Love and Nacre Consulting:   Join the Accelerator Mastermind   Complete the Allied Health Biz Quiz   Let’s connect on Instagram   Follow us on Facebook   Let’s connect on LinkedIn   Join our Facebook Group online community   More about The Private Practice Made Perfect Show:  The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.  The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.  All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.  See omnystudio.com/listener for privacy information.

Oct 23, 202215 min

Ep 252The Importance of Supporting Graduates & Finding a Balance Between Clinical Work & the Business

Principle Occupational Therapist and Owner of Verve OT, Sarah Collison, brings a little verve to the podcast this week to delve into a range of topics surrounding being a leader, balancing clinical and business duties, and the important role of graduate therapists for the allied health industry as a whole.You’ll hear Sarah discuss making the leap to owning a business after working in a large organisation, including how she brought in a team and developed systems. Listen in for plenty of insights including the value of saying “no”, how to overcome pressures as a leader, trends in the workforce, and why investing in new graduates is crucial for the future of allied health.Topics covered on leading your own team, having an industry commitment to graduates, and balancing being a clinician and business owner:  How to overcome the pressure that comes with leading your own team, including how to deal with responsibility, learning from mistakes, and being aware of obligations. Trends she’s noticed in the workforce, including why so many people are dropping out, and the importance of investing in and nurturing graduates.  How she found clinical joy and juggles between loving it, as well as the business side with a commitment to the OT profession. Connect with Sarah Collison Visit Sarah Collison’s Website  Connect with Sarah Collison on LinkedIn  Follow Sarah Collison on Facebook Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Oct 16, 202252 min

Ep 251Recruitment & Retention, Employee Value Propositions, and the Importance of Upskilling

In one of the most value-packed episodes yet, I’m joined by Natasha Hawker, Managing Director at Employee Matters, as she shares endless tips, statistics, and insights on recruitment and retention that all allied health business owners need to hear.Natasha discusses her observations of the workforce in the last five years, explaining why the applicant market is the tightest she’s seen in 27 years. She shares the three things employees prioritise when considering a new role, the importance of an Employee Value Proposition (EVP) for every business, and why you should be investing in yourself as well as your employees when it comes to skill sets. You’ll even hear her tips on how you can sharpen your interviewing skills.Topics covered on recruitment and retention, an Employee Value Proposition (EVP), and upskilling yourself and your employees:  Top three things that employees prioritise when they consider a new job, and why the applicant market is the tightest it’s ever been in 27 years. Why you need to identify your EVP and the 5 main categories you need to know to understand how to put your business above your competitors.  Why you need to invest in upskilling your managing skills and your employee’s skills to broaden skill sets. Resources Mentioned  Purchase Natasha Hawker’s book ‘From Hire to Fire & Everything in Between’  Where are you now? Video to assess where your business sits now and where you might be aiming to get to. Recruitment Genius Model  Employee Value Proposition – EVP video Connect with Hannah Dunn Visit Natasha Hawker’s Website  Visit the Employee Matters Website Connect with Natasha Hawker on LinkedIn  Follow Natasha Hawker on Twitter Follow Natasha Hawker on Facebook Tune into Natasha Hawker’s Podcast, Employees Matter Podcast Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Oct 9, 202244 min

Ep 250Team Culture, Building Leadership Teams & Diversifying Business Income

Hannah Dunn, Director and Principal OT at D.O.T.S. Occupational Therapy for Children, dials into this episode to discuss her learnings as a business owner. We begin our chat with Hannah’s experience hiring her own husband, Warwick, as Business Development Manager, before discussing the rest of her wonderful team.You’ll hear how Hannah fosters team culture by helping everyone feel connected and creating solutions-focused learning, as well as her experience building out leadership teams. You’ll then hear about her business learnings post-COVID, her five-year predictions for her business and the NDIS, as well as diversifying business income through creating other pathways.Topics covered on team culture, leadership, and diversifying income:  How to ensure that everyone feels connected and using solutions-focused learning. Building out leadership teams. What it looks like to create other pathways and how to find a balance. Connect with Hannah Dunn Visit Hannah Dunn Website  Connect with Hannah Dunn on LinkedIn  Follow Hannah Dunn on Facebook Follow Hannah Dunn on Instagram  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Oct 2, 202251 min

Ep 249Finding Motivation and Recognising How Your Leadership Style Affects Your Team

Occupational Therapist and Founding Director of Optimal Living Therapy, Lauren Hart, tunes into the podcast to share her adventure as a business owner. She delves into what it was like starting out, including her expectations, and the reality, as well as the importance of making errors along the way.She then shares why “people” have been her steepest learning curve, which involved learning her leadership style. This also relates to her approach to managing her team, which includes recognising different sets of skills and how significant systems come into play to support the team. You’ll then hear how she got comfortable with numbers and finances, before we round out with a chat about the NDIS and its complexities.Topics covered on being motivated as a business owner, leadership styles, and the NDIS:  Being challenged and stimulated helps the business to grow Understanding how you lead, in order to understand how to manage your team and recognise their skill sets Future NDIS projections and what she would do if she were CEO Connect with Lauren Hart Visit Lauren Hart Website  Connect with Lauren Hart on LinkedIn  Follow Lauren Hart on Facebook Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community  More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. See omnystudio.com/listener for privacy information.

Sep 25, 202249 min

Ep 248Learning from Your Team, Facilitating Culture, and Growing as a Business Owner

The Founding Director of Kids Matters (or as she likes to call herself, the Principal) Vivienne Williams joins the podcast for an insight-packed episode. Vivienne shares her experience growing her business being on maternity leave, to now having plenty of goals lined up for the future.You’ll hear some shiny gold nuggets in this episode with Vivienne’s insights into the best learnings she’s gained from making mistakes as a business owner, which include being more aware of her approach, and focusing more on her team. She opens up about how much her team has taught her, understanding their unique skill sets, facilitating culture, and how she uses Wealth Dynamic Profiles. You’ll also hear her experience bringing on her Practice Manager, and QLD Allied Health trends including her recruitment predictions and thoughts on the NDIS.Topics covered on teams, culture and growing as a business owner:  What your team can teach you and understanding unique skill sets Facilitating culture Embracing learning from mistakes, having goals as a business owner, and predictions on Allied Health recruitment and the NDIS Connect with Vivienne Williams Visit Vivienne Williams Website  Follow Vivienne Williams on Instagram  Connect with Vivienne Williams on Facebook  Connect with Vivienne Williams on LinkedIn  Connect with Nacre Consulting:  Join the Accelerator Mastermind  Complete the Allied Health Biz Quiz  Let’s connect on Instagram  Follow us on Facebook  Let’s connect on LinkedIn  Join our Facebook Group online community More about The Private Practice Made Perfect Show: The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.See omnystudio.com/listener for privacy information.

Sep 18, 202247 min