A Well-Designed Business® | Interior Design Business Podcast

Today With John McClain: Welcome to A Well-Designed Business. Today I am joined for the second time by John McClain. John is an accomplished interior designer, business coach, and author of The Designer Within. In this episode, he shares a bit about his back story with us—from crisis to conquest. John is here to help you understand that you can learn and grow from your mistakes, and success can be born out of failure. John shares his dark night of the soul story with us, but it didn’t end there. He turned that rough patch into a catalyst to organize his business for the better. Since then he has implemented a “How We Work” document, detailed client contracts, flat fees, and non-negotiables because his business is worth it. He is worth it. And you are worth it. Pick It Apart [6:38] John shares his dark night of the soul story involving client credit cards, attorneys, a factory fire, and armed guards. [20:35] John discusses the importance of knowing your company policies and non-negotiables, for example, he does not take credit card payments. [31:40] John and LuAnn discuss the importance of formal agreements and transparency with clients. [35:41] LuAnn and John pick apart his pricing structure and flat fees, including his creative fee and project fulfillment fees.[57:29] John talks about the online courses for designers he offers, as well as his new book The Designer Within and the online course for homeowners that goes along with it. LuAnn Nigara and John McClain's Ah-Ha Moments “Until you've been through a serious business crisis, it's hard to know how it really cuts you in your gut.” – LuAnn Nigara “I don't care if you're a solopreneur or if you have 25 people working for you. Your company policy is your company policy. And that is what you have to stand by.” – John McClain “A lot of people don't take the time to sit down and come up with the rules [of their business]. ” – John McClain “You do have to take time—really getting clear with who you are, what you do, how you do it, why you do it, and your non-negotiables.” – LuAnn Nigara “I want to be an advocate for other designers and out in the world, to really stand up for themselves. And to have a company philosophy, have a company vision have a company backbone that they can stand behind.” - John McClain More About John McClain: John McClain is an accomplished interior designer, business coach, speaker, on-air contributor, and writer who has turned his lifetime passion for interior design into an opportunity to do the same for others through his book, The Designer Within (available now at thedesignerwithin.co). John McClain Design has offices in Central Florida and Los Angeles, CA. His projects have received numerous awards and have appeared in many publications including Traditional Home and Elle Décor. John's design advice can also be seen regularly in print, television appearances, and online in publications such as The Wall Street Journal, Us Weekly, and many more. Connect with John McClain Website Instagram Book and Designer Courses What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #472: John McClain: Running His Firm from Two Coasts Makes Systems and Tools Critical #145: Sandra Funk of House of Funk: Why and How She Re-Branded her 10 Year old Firm #801: Power Talk Friday: Sandra Funk: How Mistakes and Obstacles Led to Growth & Transformation #842: Joshua Smith: Sell the Experiences, Not the Commodity

Today With Carla Titus: Welcome to A Well-Designed Business Podcast. Today we are joined by financial expert Carla Titus, founder and CEO of Wealth & Worth Within, a financial planning company offering fractional CFO services to transform business profitability. Carla helps us understand what a fractional CFO is and how this service can provide the financial support and insight many businesses need to achieve financial clarity and plan for a profitable future. She specializes in helping 6- and 7-figure businesses gain control of their numbers with a 5-step framework she calls 2C3P that tackles financial health from all sides. Listen in to find out more. Pick It Apart [3:08] Carla walks through the roles of bookkeeper, CPA and CFO and the conversations you as a business owner should be having with each. [8:58] Carla and LuAnn discusses the goal of hiring a CFO and improving the financial picture of the company . [15:19] Carla talks about changing your mindset and thinking like the CEO of your business by looking at five key components in a framework she calls 2C3P: Cashflow, Capacity, Planning, Pay Compensation, and Profit. [24:42] LuAnn and Carla discuss the seasonality of business, and the importance of being in tune with this as a business owner. [31:32] Carla lists her non-negotiables she helps business owners set as goals for a successful business: cash in the bank, profitability, and paying yourself. LuAnn Nigara and Carla Titus' Ah-Ha Moments “The beauty of bringing an expert into your business is that you do not need to know everything. That is the whole point of outsourcing your finances. You're bringing that knowledge, and also that person that's going to guide the process from beginning to end, [to] make you feel empowered and comfortable around your finances and your numbers.” – Carla Titus “Don’t overthink what you don’t know.” – LuAnn Nigara “There's times where you need to step into that CEO role and work on your business, not in your business.” – Carla Titus “Managing the influx and outflows of cash really can help a business be more financially stable, but also feel completely in control of what's happening.” – Carla Titus “If you want to sell your business one day, if you want to run a successful long term company, there has to be a salary for someone that is in charge.” – Carla Titus More About Carla Titus: Finance expert with over 15 years of combined corporate financial planning, analysis, strategy, and established online businesses fractional CFO consulting experience. Our company provides a vast array of on-demand CFO services that leverage our industry expertise. A well-rounded CFO team with Finance, Sales & Marketing, HR, Supply Chain, Online Business, Operations, Execution, Planning, and Tech background. She provides fractional CFO services and financial consulting to business owners. Wealth & Worth Within’s mission is to empower business owners to achieve financial clarity and peace of mind, so that they can get back to what they enjoy. She is dedicated to imparting financial knowledge in order to properly manage finances and achieve profitable results. She has applied that expertise to businesses, helping them grow by creating simple yet effective systems to improve cash flow management and bottom-line results. Connect with Carla Titus Website Instagram Facebook What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #489: Power Talk Friday: Brad Clinard: Intentional Planning for Abundant Living #719: Peter Lang, Kimberly Merlitti, and Michele Williams: Financial Prep for Year-End- The Must Do’s #395: Power Talk Friday: Michele Williams: Financial Health Checklist for Your Interior Design Business #464: Power Talk Friday: Peter Lang: Understanding Your Finances #FreeTheDesigner #361: Power Talk Friday: Kimberly Merlitti: Does Your Interior Design Business Need a CFO?

Today With Joshua Smith: Welcome to A Well-Designed Business. Today, I am joined by Joshua Smith, of Joshua Smith Inc. Joshua draws on decades of experience transforming functional spaces into inspiring environments that engage the senses and nourish the soul. By cultivating the connections between mind, body, spirit, and space, he helps his clients elevate their experience each day. Join us for a great conversation about the power of meditation, the importance of being connected to your passion, and his amazing working philosophy! LuAnn Nigara and Joshua Smith's Ah-Ha Moments “It's the responsibility of the industry to educate the consumer” - LuAnn Nigara “We’re wanting to do what we can to make sure that we’re leaving the world as best we can for our kids” - Joshua Smith “You know what? I realize now that as an interior designer, you’re responsible for everything but you have control over nothing” - Joshua Smith “It's not just how you want to space to look, it’s how you want your space to feel” - Joshua Smith More About Joshua Smith: Joshua graduated from the New York School of Interior Design and started his career in 2012. After Joshua graduated, he joined Steven Gambrel, an influential interior design firm that specialized in high-end residential and commercial commissions worldwide. In 2013, Joshua Smith, Inc. was created and earned national recognition as featured in New York Times, Huffington Post, and Rizzoli’s 2019 book, “On Style”. With projects on both coasts, Joshua Smith Inc, offers full-service residential interior design – and life-changing spaces. Joshua draws on decades of experience transforming functional spaces into inspiring environments that engage the senses and nourish the soul. By cultivating the connections between mind, body, spirit, and space, he helps his clients elevate their experience each day. Connect with Joshua Smith Website Instagram Facebook Blog The “3 fives” routine What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Today With Nancy Ganzekaufer: Welcome to A Well-Designed Business. It’s Power Talk Friday. Today, I’m joined by my friend Nancy Ganzekaufer. Nancy is here to talk about her new program Profit Insiders for Interior Designers Group Coaching + Mastermind which is packed full of value. But also, Nancy is here to share how certain events in her life forced her to slow down and how she shares her lessons with others on the importance of a work-life balance. LuAnn Nigara and Nancy Ganzekaufer's Ah-Ha Moments “Slow and steady is going to win the race. The small tweaks you make in your business can have huge outcomes.” - Nancy Ganzekaufer “You don’t want your business to be your entire life, you want your business to support your life” - Nancy Ganzekaufer “Your inner being knows when it’s time to slow down and the universe will comply.” - LuAnn Nigara “We do all put pressure on ourselves and we need to ask the question, “who can help?” - LuAnn Nigara More About Nancy Ganzekaufer: Nancy Ganzekaufer is a sought-after Business Coach, Speaker, Body Language Trainer, and Author, named one of the Top 16 Coaches in New York in 2022! Nancy specializes in coaching interior design professionals in marketing strategies, sales, and systems, teaching them to maximize their profitability while identifying and best serving their ideal clients with confidence. In addition to her own book Respond with Confidence: A Business Owner’s Blueprint for Handling Difficult Situations, Nancy is an author in LuAnn Nigara’s book, The Making of A Well-Designed Business: Turn Inspiration into Action. Nancy has also been a 4-time guest on LuAnn’s podcast, A Well-Designed Business® and one of LuAnn’s past Power Talk Friday experts. Nancy is the founding President of the Interior Design Society (IDS) Virtual Chapter, Executive IDS Board Member-at-Large, and was the first recipient of the IDS Outstanding Leadership Award for her 12 years of active participation in national leadership and her local chapter in Long Island, New York. Nancy specializes in coaching Interior Design industry professionals how to maximize their profitability while identifying and best serving their ideal clients with confidence. Through her proven techniques, Nancy has empowered thousands to know (and charge!) their worth, succeed in sales without feeling sales-y, and position themselves in their market with authenticity and authority. Connect with Nancy Ganzekaufer Website Profit Insiders for Interior Designers Group Coaching + Mastermind program Confident Interior Designer Membership Site The KEY™: The Designer's Ultimate Pricing Tool Interior Design Contract Templates Instagram Facebook LinkedIn YouTube Other Shows Mentioned: #15: Nancy Ganzekaufer: Niche is Rich #37: Lesley Myrick: Strategies I Used to Build My Business #60: Power Talk Friday: Krista Coupar: Managing Work-Life Balance (The Key Questions to Ask Yourself) #159: Power Talk Friday: Nancy Ganzekaufer: How to Get Confident & Clear on What You Offer #256: Nancy Ganzekaufer: A Powerful Strategy to Attract More Clients #389: Power Talk Friday: Nancy Ganzekaufer: The Interior Designer Profit Formula #584: Building a Business From the Ground Up, Again #766: Lesley Myrick: Offering Interior Design Without Procurement #783: Power Talk Friday: Nancy Ganzekaufer: Profit Insiders For Interior Designers A Big Thank You to Today's Sponsor: Today’s show was sponsored by Nancy Ganzekaufer and her newest program Profit Insiders for Interior Designers.

Today With Jean Stoffer: Welcome to A Well-Designed Business! Today we are joined by the one and only Jean Stoffer. Jean is an award-winning independent designer, star of The Established Home on the Magnolia Network, and author of the newly released book Establishing Home. In our conversation, Jean offers a glimpse into her journey, showing us the joys of intertwining work and family, the benefits of an unhurried attitude, and the blessings each season of life has to offer. Pick It Apart [6:01] Jean discusses “being in the trenches” as she built her business from the ground up, learning cabinetry design, kitchen design, and troubleshooting at her own pace. [10:10] LuAnn and Jean agree that cultural messages often pressure young designers to rush toward success, but both believe that isn’t always the right path. Jean discusses embracing the season you are in. [16:50] Jean walks through the current family dynamic and everyone’s role in the Stoffer Home business. [27:30] LuAnn and Jean talk about the importance of processes as you grow your business. [48:00] Jean discusses working with the Magnolia Network and putting her work on television. LuAnn Nigara and Jean Stoffer's Ah-Ha Moments “Our value system and reputation are just so bedrock for me and our family.” - Jean Stoffer. “I really believe there are seasons for things, and it’s great to embrace those and accept them.” - Jean Stoffer. “I think as a society, we are putting pressure on moms to think that you can have it all. And you actually can, but not all in the same season is my belief.” - LuAnn Nigara. “It's very important that the quality and all of the things connected with [your brand] remain as close as to your original vision and way of doing it.” - LuAnn Nigara. More About Jean Stoffer: Jean Stoffer is an award-winning Grand Rapids-based independent interior designer specializing in kitchen and bath designs. Each of her designs is custom suited for her clients' lives and how they hope to use their home. Jean is also the founder of Stoffer Home, a retail store featuring beautiful and functional items for the home, and Stoffer Home Cabinetry, the source for Jean's own line of quality, British-inspired flush inset cabinets. In December 2021, the Magnolia Network began airing The Established Home, a TV series featuring Jean and her design work. Connect with Jean Stoffer Website Stoffer Home Instagram Pinterest What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #625: Coco & Jack: Flexibility and Balance Between Interior Design and Family #563: Power Talk Friday: Mike Van Tassell: Expressing Your Brand Through Photography

Today With Candice Olson: Welcome to A Well-Designed Business! Today is a Flashback Friday episode, where we revisit some of the most popular shows from our archives. I hope you enjoy Candice Olson's episode that originally aired as episode 74! On today’s show, Candice talks about her journey and how she became successful! More About Candice Olson: With over 25 years experience as an Interior Designer, Candice Olson has imparted her distinctively timeless yet on-trend aesthetic on countless residential and commercial projects. With the goal of showcasing the beauty, business and behind-the-scenes world of Interior Design and renovation, Candice launched her first hit TV show – Divine Design – on HGTV. After 8 seasons of number one ratings, Candice followed up with her second show – Candice Tells All – that delved deeper into Candice’s unique design inspiration and process. It also became a number one hit leading the NY Times to herald her as “the one to watch”! With her shows broadcast in over 75 countries around the world, millions have come to know and love Candice’s signature style and trademark sense of humour. She is considered to be a pre-eminent design authority and has authored a series of six best-selling interior design books. As Candice’s popularity grew so did the demand for her signature “Candice Olson Look”. This led to the creation of a broad collection of successful home fashion collections that reflect Candice’s distinctive, design style – an approach that is at once classic yet contemporary, sophisticated while accessible. The products embody Candice’s attitude of everyday elegance and are immensely popular amongst Interior designers and consumers alike. Connect with Candice Olson Website Instagram Facebook Pinterest What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #74: Candice Olson – How To Be an Overnight Success in 25 Years

Today With Regan Baker: Welcome to A Well-Designed Business. Today, I am joined by Regan Baker, of Regan Baker Design. Have you ever had that client where you thought, “we could be friends!” How about that client where you noticed and were impressed with their work ethic? Why not employ them? That’s what Regan did and with three employees that were once clients of hers, she admits she wouldn’t be where she is today without them. Join us for a great conversation about strong leadership and building a team from places you don’t usually expect. Pick It Apart [4:39] Regan’s first experience turning a client into an employee. [15:18] Regan’s experience of when her long term goals have changed as time goes on. [24:34] The milestones were that developed the ROI in Regan’s business. [29:01] How Regan got another client of hers, Lindsay, on board as an employee. [34:19] How Regan realistically pays people like Allie and Lindsay. LuAnn Nigara and Regan Baker's Ah-Ha Moments “I’m a firm believe that you risk things for people who you think are going to help transform your business.” - Regan Baker “If you don’t have those people to help guide you, then you can’t focus on the things you want to do.” - Regan Baker “The people you invest in, even if you don’t have a role for them, you know that they can jump in and make it work.” - Regan Baker “An effective director of operations doesn’t have to come from a design background. Business is business.” - LuAnn Nigara More About Regan Baker: Regan Baker leads Regan Baker Design with 20 years of experience in Interior Architecture and Design. She firmly believes that design should be comfortable, modern, and personal, and strives to bring these aspects to every project she works on. After spending the first 7 years of her career at high-end hospitality and commercial firms, she began to understand her unique style and skillset were applicable on a more intimate scale in residential design. As a fashion-forward and design-savvy mom, she knows that personal style and lifestyle function are equally important features in a home, and believes in creating spaces that are an extension of who you are as an individual or family. When not designing, you can find Regan outdoors either running or watching her sporty kids, and hanging with family and friends. After becoming a mother of twins over twelve years ago, her life has taken on a new priority: to inspire her children to do what they love and go after a passion in life. Regan laughs often, becomes friends with all her clients, and has a goal in life to be a nice person. Connect with Regan Baker Website Instagram Facebook Pinterest What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #150: Power Talk Friday: Krista Coupar is Back! 5 Steps to Make 2017 Successful! #363: Power Talk Friday: Eileen Hahn: Building An Exceptional Design Team #622: Dwayne Bergmann: Empower Your Team to Own the Project Management While Maintaining Design Vision as the Creative Director #823: Power Talk Friday: Duke Renders: A Case Study For a Successful Business Plan

Today With Nicole Gibbons: Welcome to A Well-Designed Business! Today is a Flashback Friday episode, where we revisit some of the most popular shows from our archives. I hope you enjoy Nicole Gibbons’ episode that originally aired as episode 411! On today’s show, Nicole talks about how she created her career by design, how TV really doesn’t pay as much as you would expect, the way that Nicole helps people with their color choice, and so much more! More About Nicole Gibbons: Nicole Gibbons is an interior designer, tastemaker, blogger and on-air personality best known for her fashion-forward point of view on style for the home. As a highly sought after expert, Nicole has been featured in top media outlets such as HGTV, TLC, The Rachael Ray Show, InStyle, House Beautiful, Martha Stewart Living, Real Simple, Better Homes & Gardens, Good Housekeeping, Apartment Therapy, Lonny, People Magazine, Domino, Elle Decor and more. She can also be seen helping deserving families re-imagine their living spaces as a designer on the Emmy Award-winning TV show Home Made Simple airing Saturday mornings on OWN, the Oprah Winfrey Network. Nicole has also collaborated on special projects with top home and lifestyle brands including American Express, Lowe’s Home Improvement, GODIVA, Target & Pier 1 Imports. Originally from Michigan, Nicole earned her undergraduate degree from Northwestern University and lives in Harlem, a historic neighborhood in upper Manhattan. With a lifelong passion for design coupled with a fun, unpretentious approach to decorating and a strong media presence, this designer-to-watch is quickly earning a reputation as the voice of decorating for a new generation of passionate home enthusiasts. Connect with Nicole Gibbons Website Instagram Pinterest What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #411: Nicole Gibbons: Interior Designer, TV Personality, Founder and CEO of Clare #406: Ashley Grigg, Lisa Mende and Jeanne Chung #407: Century Furniture with Carrier & Co #408: Visual Comfort with Lauren Rottet Other Resources Mentioned: Clare Article.com

Today With Susie Novak: Welcome to A Well-Designed Business. Today I am speaking with Susie Novak, owner of Susie Novak Interiors on a variety of topics. One being what it’s like being a part of a mastermind group. Spoiler alert: it’s fantastic to be a part of a mastermind. And hey, why not start your own? Susie has a good size design team too, so we also talk team tips, sustainability and networking. Pick It Apart [1:50] Susie shares with us how she formed her mastermind group. [11:20] How accountability plays a role in her mastermind. [25:10] LuAnn and Susie discuss the importance of having diversity within a group. [35:03] Susie shares tips on how to manage a big team. [39:20] Tips on how to drum up more business. [46:27] What sustainability means for Susie in her business. LuAnn Nigara and Susie Novak's Ah-Ha Moments “I think you find balance in unique ways.” - Susie Novak “If you can put a room together, but also explain the global perspective of using higher quality pieces that are built to last and can be reupholstered, that's a win win for clients, our Earth and our profitability.” - LuAnn Nigara More About Susie Novak: Susie’s aesthetic is a combination of California Modern with a British flair. Known for her love of clean neutrals, bold pops of color and modern sculptural forms, Susie’s work has been nationally and internationally recognized in Architectural Digest, Elle Decor, Modern Luxury Silicon Valley, WSJ and more. Skilled at creating beautiful residential designs under a variety of budgets, styles, timeframes, and requirements, Susie guides her clients through every phase of the design process. Originally trained as an artist, Susie transitioned into the Interior Design world in 2016 after receiving her certification from the Interior Design and Architecture program at UC Berkeley. She calls Oakland, California home where she lives in a 1920’s Tudor remodel with her husband and two daughters. California is an abundant source of inspiration for a life in design and Susie is continually pulling ideas from her travels including many in her home state. Connect with Susie Novak Website Instagram Facebook What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #296: Ruthie Staalsen: Find Your Mojo & Your Designer Bestie at an Industry Conference #553: What Would Lu Do?: When Clients Don’t Understand the Value Of Full Service Design #722: What Would Lu Do?: Feeling Undervalued and Taken Advantage Of #784: Kelly Fridline: An Alternative Path- From Architecture to Coaching in Interior Design Sass Says #63 - LuAnn Nigara: Tuning Into Your Inner Goddess Voice to Guide You in Motherhood, Marriage and Ambition

Today With Michelle Nussbaumer: Welcome to A Well-Designed Business! Today is a Flashback Friday episode, where we revisit some of the most popular shows from our archives. I hope you enjoy Michelle Nussbaumer’s episode that originally aired as episode 124! On today’s show, Michelle talks about her career, her opinions on the business, and her globetrotting lifestyle. Enjoy! More About Michelle Nussbaumer: Michelle is an interior designer, textile and furniture designer, an author and owns a beautiful shop: Ceylon et Cie located in the Dallas design district. Michelle’s journey includes a husband and four children and it starts in west Texas. She goes from New York, Rome, Los Angeles and all the way back to Texas. Her book for Rizzoli, Wanderlust: Interiors That Bring the World Home was released and it includes thirty years of interior design as well as her travels. Connect with Michelle Nussbaumer Website Instagram What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #124: Michelle Nussbaumer- Owner & Lead Designer of Ceylon et Cie

Today With Paul Mencel: Welcome to A Well-Designed Business. Today on the show we have Paul Mencel, a former rock star and the craftsman/entrepreneur behind the gorgeous handmade furnishings at Philadelphia Table Company. What started as a side job between his music tours has grown into a seven-figure business, and Paul is here to tell us how important it is to hire wisely, pay attention to the business end of operations, and price your goods and services appropriately in order to remain profitable. Paul believes in asking for help when you need it, learning from your mistakes, and the power of mindset. He says that everything he knows about business he learned by being a rockstar, so this is a really fun conversation. Pick It Apart [4:28] Paul talks about being a working musician and starting his woodworking business to support himself in between tours and gigs, explaining how the business has grown to a team of six with Paul admitting he is now the least talented member of the team. [9:10] Paul talks about learning and growing the business through trial and error, and how skills he learned during his career as a rock star transferred into his current business [15:00] LuAnn explains about learning from mistakes instead of processing them as failures, prompting Paul to tell the story of his $100K “business school lesson” [19:30] Paul and LuAnn discuss sustainable pricing, being willing to accept “no”, and knowing your value and worth [29:35] Paul explains the abundance theory, relating his mindset shifts around the uniqueness and luxury of his products, his responsibility to his employees, and how these are both important parts of his pricing structure [38:20] LuAnn shares her own perspective on the importance of operating within sustainable profit margins LuAnn Nigara and Paul Mencel's Ah-Ha Moments “We're trying to build something that's bigger than ourselves. And in order to do that, we need to hire people that are bigger than ourselves. So I give my team a ton of credit.” – Paul Mencel “You kind of have to stay humble and admit what you don't know. And really just kind of ask for help when you need it.” – Paul Mencel “That's how I was brought up too. Anytime I like made a mistake, or something, my dad would be like, well, that's a $500 lesson on how to not pop your tire…this is a $5,000 lesson in, you know, not to use this type of wood again.” - Paul Mencel “The through line, the result [of getting more “no’s” than you are used to] is that the yes’s are your ideal client and they have a better appreciation, and they probably are much more enjoyable to work with.” – LuAnn Nigara More About Paul Mencel: Paul is a creator and a doer with a passion for teaching. He hopes to inspire and teach others how they too, are and can, be creators and doers. Since a young age, he had always worked for myself in some capacity. Driven by the desire to control when and how he makes money, Paul was dedicated to building side hustles while working for various bosses. The first time he realized he could control the way he makes money was at the age of 14 as resident lawn mower in his neighborhood. He began to understand that the more effort and work he put in, the more money he could earn. Managing his own hours and income allowed Paul the time to pursue his passion for music and play in a rock band, “Bel Heir”. While the band’s main focus was original music and touring, it also doubled as a cover band on Friday and Saturday nights. The band is what really got me excited about business creation in the long term. He was excited by the idea of growing a business in the creative industry, by figuring out how to book the next gig, get on that playlist, and tour with bands they had admired from afar. The drive for himself and his bandmates eventually led to a record deal with RCA records and a Publishing deal with Pulse Recordings. Although Paul did not realize it at the time, the rock band he pursued as a creative outlet was actually a thriving business, and their product was music and live performance. While signed to RCA, the excitement of building the band as a business-led Paul to a career in music artist management, and he started one of my current businesses: LookUp Ent. With LookUp Ent. Paul earned several platinum plaques and landed a top10 radio hit, with the song “Roses” by The Chainsmokers (written and performed by his client and sister ROZES.) In between touring and recording with his band he started another small side hustle: custom built furniture. At the time, Paul was building items just for mine and his wife’s apartment, as they could not afford the expensive items they wished to fill their first home. The furniture company, Philadelphia Table Company, grew quickly through word of mouth. Paul started building furniture for his friends, then his friends of friends and eventually to complete strangers. He started in his dad’s garage and within four years the company expanded to a 3,000 square foot warehouse with

Today With Mikel Welch: Welcome to A Well-Designed Business. Today is a Flashback Friday episode, where we revisit some of the most popular shows from our archives. I hope you enjoy Mikel Welch’s episode that originally aired as episode 297! On today's show, Mikel shares his really remarkable and encouraging success story. Listen in to hear about a turning point with Steve Harvey and other ways that doors keep on opening for Mikel. More About Mikel Welch: As a young boy growing up in Southfield, Michigan, Mikel Welch busied himself with the construction of sofas and dining tables using toy Legos for imaginary houses. It was evident to his family that an innate sense of creativity and a passion for design were embedded in Mikel from birth. Today Welch runs a New York based interior design business, Mikel Welch Designs, and works as a host and design expert on Quibi's Murder House Flip. On camera, Mikel shows viewers tips and tricks for renovating homes, designing sophisticated spaces and creating luxury looks at affordable prices. Mikel is a former on-air personality of TLC’s Trading Spaces, and his designs have been featured on HGTV, The Real Housewives Of Atlanta and Good Morning America. In January 2020, House Beautiful named Mikel as one of the 2020 NEXT WAVE designers. His work has also been featured in Architectural Digest, Traditional Home, Elle Decor, People, The New York Times and several other shelter magazines. Mikel has also had the honor of designing lavish VIP green rooms for prominent personalities, including First Lady Michelle Obama, Oprah Winfrey, Faith Hill, Steve Harvey, Harry Connick Jr., Joan Rivers and Halle Berry. Connect with Mikel Welch Website Instagram What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #297: Mikel Welch: Interior Design, TV, Self Made Man

Today With Christie Fleming: Welcome to A Well-Designed Business. Today, I’m joined by Christie Fleming, principal of Lennon Nora Interior Design. If you would have told me that there were any similarities between Occupational Therapy and interior design, I would have thought you were telling a joke. But for Christie, her experience as an OT led to her perfect niche, the one that let her leave her old career and strike out as the go-to designer for Aging in Place design. Pick It Apart [1:56] Christie shares how she went from occupational therapist to interior design. [6:52] LuAnn and Christie discuss the value in working for another firm at the beginning of your career. [14:03] Christie talks about how she stumbled onto her goldmine niche. [17:45] Christie discusses Aging in Place Design and what it entails. [35:58] Christie shares how she markets such a specific niche. LuAnn Nigara and Christie Fleming's Ah-Ha Moments “I’m a huge proponent of working for another firm. Some of the most successful designers I have interviewed stayed with other firms for 5 or 6 years. There’s a difference there when you work for another firm, even for just one year. You’re seeing more than you would have on your own.” -LuAnn “I didn’t know how much OT and interior design truly overlap until I really got into the business aspect of it. I just knew that my area was so saturated and I wanted to figure out how to make myself stand out from other designers.” -Christie “I get this question all the time. People will say, ‘I don’t know how to figure otu what my Fred Berns only or my transferable skill or my pot of gold.’ One of the big things is just to get quiet with yourself and to just really keep insisting on going through a mental inventory of all the things that make you you.” -LuAnn More About Christie Fleming: Christie Fleming is the Owner and Principal Designer of Lennon Nora Interior Design based out of Philadelphia, Pennsylvania. Lennon Nora Interior Design is a full-service residential interior design firm with a focus on primary residences and vacation homes serving Philadelphia, PA, the Jersey Shore and all surrounding areas. Christie is a valued Allied Member of American Society of Interior Designers (ASID), Designer Society of America and is a Certified Aging in Place Specialist through the National Association of Home Builders. She has a unique healthcare background where she practiced as an Occupational Therapist for many years and has now created a successful interior design business where her clinical expertise has created a new avenue for potential design projects. Connect with Christie Fleming Website Instagram Facebook How to get your CAPS designation What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #759: Power Talk Friday: Rachael Bozsik: Discover Your Goldmine and Unleash Your Marketing #174: Power Talk Friday- Fred Berns- Own Your “Only” Word & Tips to Discover Yours #06: Identifying Your Transferrable Skills with Erika Ward

Today With Nate Berkus: Welcome to A Well-Designed Business. Today is a Flashback Friday episode, where we revisit some of the most popular shows from our archives. I hope you enjoy Nate Berkus’ episode that originally aired as episode 433! In today’s show, Nate describes how his love of organic, rich, earth-tones is incorporated in the color palette he designed for this collection. Nate’s travels have been the inspiration for this collection. Each of his exclusive fabrics possesses a global point of view and the fabric collection, as a whole, represents his distinctly individual perspective, which blends history, architecture, and artwork from all around the world. Listen in to find out about Nate’s approach to his business, his perspective on color and design, and how he came to work with Oprah. More About Nate Berkus: Since designer Nate Berkus established his award-winning interior design firm at the age of 24, his approachable and elevated philosophy has transformed countless homes around the world through his design work, home collections, books, television shows, and media appearances. Ever since Berkus’ first appearance on The Oprah Winfrey Show in 2002, he has become one of the world’s most recognizable interior designers. His work has been featured in publications including Architectural Digest, House Beautiful, VOGUE, InStyle, O Magazine and People. He is included on the ELLE DÉCOR “A-List” of the world’s top designers and was named to the AD100 list in 2018. Connect with Nate Berkus Website Instagram Facebook Pinterest What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #433: Nate Berkus: Introducing His Collection with Kravet

Today With Anne Gillyard: Welcome to A Well-Designed Business. Today, I am joined by Anne Gillyard, co-owner of grOH! Playrooms, a luxury educational design firm. Anne had humongous growth in her business after doing some self-reflection and making an investment in her business. After listening to A Well Designed Business, she learned about Rachael Bozsik and Darla Powell and decided to work with them. She shares what she has learned and how much her business has grown in just one year of making moves. Pick It Apart [18:04] The time Anne had her business before meeting Rachael. [28:50] Anne’s journey working with Darla and Wingnut Social. [40:10] Anne explains her role of reflection and how it plays a role in her success. [43:55] Anne talks about what factors of an autopsy of a project that she reviews in order to achieve her goals. LuAnn Nigara and Anne Gillyard's Ah-Ha Moments “What Rachael helped me do was identify the messaging that resonates with my clients.” - Anne Gillyard “When I identify the next thing that’s going to help me help my team and my brand grow, I seek an expert.” - Anne Gillyard “Plan where you want to go. In order to know where you want to go, you have to figure out where you have been and what has and has not worked.” -LuAnn Nigara More About Anne Gillyard: Before becoming an innovative playroom designer, Anne earned a master’s degree in early childhood development and curriculum. She spent a decade teaching and training other educational professionals across the country, focusing on STEM learning, problem-based learning, Montessori-style classroom environments, social emotional skills, and 21st century learning. She also developed a national curriculum for play-based learning that continues to be taught in 45 states. During this time, she identified a disconnect between how children play at home and the critical thinking skills needed for success in school and as members of society. She saw the answer was in transforming the home play environment. Fueled by her passion for play and learning, Anne co-founded grOH! Playrooms in 2018. Connect with Anne Gillyard Website Instagram What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #203: Darla Powell: How to Launch an Interior Design Firm #301: Darla Powell: Darla Powell Interiors 18 Months After Opening #630: Darla Powell: Real Tips to Up Your Social Media Game #651: Power Talk Friday: Rachael Bozsik: Gaining Credibility in Interior Design #759: Power Talk Friday: Rachael Bozsik: Discover Your Goldmine and Unleash Your Marketing

Today with Terri Taylor: Welcome to A Well-Designed Business, it’s Power Talk Friday! Today’s Power Talk Friday is sponsored by Interior Design Business Academy. Terri Taylor is back to keep inspiring every single one of us! Today we talk about how did the Interior Design Business Academy start, and tells us about the IDBA Coaching & Education programs! More About Terri Taylor: Terri Taylor is a frequent speaker and guest lecturer at design conferences and showrooms throughout the country. She speaks on a number of topics related to the business of interior design, including: business practices, sales, marketing, motivation, leadership, success and personal growth. Ms. Taylor is nationally known as an interior design business expert and coach who teaches and mentors interior designers to help them create successful design businesses. Terri has over 32 years in the interior design and construction business. She holds both residential and commercial general remodeling Arizona Contractors Licenses, and qualified for her NCIDQ certification in 1991. Terri is a professional member of ASID, IDS and NCIDQ. Her Tucson-based design studio, Taylor Design Group, was a diversified design practice working in the areas of high-end residential design and remodeling, model home merchandising, hospitality and medical and professional offices. Her studio has been the recipient of ASID Arizona South Chapter Design Excellence Awards every year since 1986 and she received the ASID National Design Excellence Award in 2000. Terri’s design work has been published in regional and national design journals, including ASID ICON and Wall St. Journal. Terri retired from her studio practice in 2015. In 2009, Ms. Taylor created Design Biz Blueprint (now Interior Design Business Academy); an education and coaching resource that provides a unique mix of design business strategies and systems, and powerful positive mindset to help interior designers create meaningful success. She’s inspired thousands of interior design entrepreneurs through her speaking engagements, seminars, on-line education and coaching. Terri connects with heart-centered designers to help grow their business strategy, accountability, and profitability all while undergoing a beautiful personal transformation. Connect with Terri Taylor Website Instagram Blog Interior Design Business Podcast with Terri Taylor Other Shows Mentioned: #813: Power Talk Friday: Terri Taylor: Design Fees VS Hourly Billing — Why Are Flat Fees the Way to Go? #763: Power Talk Friday: Terri Taylor: The Real Deal and Charging Your Worth #710: Power Talk Friday: Terri Taylor: Get Paid What You are Worth. Sponsored by Interior Design Business Academy Summit 2021 #662: Power Talk Friday: Terri Taylor: Stepping Into Profitable Kitchen Remodels. Sponsored Show: Interior Design Business Academy #602: Terri Taylor: Interior Design Business Academy 2020 Summit #548: Terri Taylor: Calculating Flat Fees & Budgets A Big Thank You to Today's Sponsor: Today's show is sponsored by Terri Taylor and The Interior Design Business Academy. Check out all the details on https://interiordesignbusinessacademy.com/

Today With Claire Ownby: Welcome to A Well-Designed Business. My guest today, Claire Ownby of Ownby Design, makes running a large, successful firm look easy. But it only appears that way because she has worked so hard to create flawless systems and processes that keep everything running smoothly. She’s sharing how she does it, and how she stays true to herself in her business in the process. Pick It Apart [1:07] Claire shares how she has worked to perfect her systems. [7:05] Claire gives insight into how she manages to produce high-quality work for so many projects within time and budget constraints. [15:11] Claire and LuAnn discuss having tough conversations with team members. [25:08] Claire breaks down the success of her firm. [33:02] Claire discusses what’s next on the horizon. LuAnn Nigara and Claire Ownby's Ah-Ha Moments “Making sure that your team’s culture embodies appreciation of everybody else’s work is important, and that’s not something that just happens. It has to be talked about in every team meeting. It has to be demonstrated, not just by myself, but by my senior team members as well.” -Claire “That’s the thing—when we have hard conversations, regardless of how hard it is, if we’ve done it with respect and care and all the things, even if in the moment there isn’t agreement, when it actually is the right thing to do, eventually there’s acknowledgement that comes back.” -LuAnn More About Claire Ownby: Ownby Design is an industry leading luxury interior design firm located in Scottsdale, Arizona. Our mission is to always deliver a flawless product that is a true reflection of the client’s vision. We strive to transform everyday living spaces into one-of-a-kind indulgences, with a unique fusion of minimalism and lavishness. Our commitment to detail and budget-saving efficiency makes us one of the most sought after firms in the Valley. Our team has been recognized with numerous industry and community awards for residential designs. We continually deliver beautiful and functional spaces that go beyond our client’s needs and expectations. Connect with Claire Ownby Website Instagram What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #55 Rachel Moriarty – Message to Solopreneurs- Act As If the World is Watching #766 Lesley Myrick: Offering Interior Design Without Procurement #658: Genevieve Trousdale: Genevieve Trousdale: Running Your Interior Design Business On Your Own Terms #580 Brad Leavitt, AFT Construction: The Two “B” Words: Budget & Builders #560 Brad Leavitt, AFT Construction: The Design Book #542 Brad Leavitt: AFT Construction: A Builder’s Perspective on the Design Build Process #615 Power Talk Friday: Brad Leavitt: Overcoming Resistance in the Design-Build Process #649 Power Talk Friday: Brad Leavitt: Understanding Design-Build from the Builder’s Perspective

Today With Bart Anestin: Welcome to A Well-Designed Business. Today I am joined by Bart Anestin, owner and Creative Strategist of Creative Partner, a Toronto based studio and host of The More Life Podcast. Marketing can be challenging with all of the other “hats” we have to wear as interior designers. Bart is here to help us with stress free strategies for design agencies, big and small, that will allow you to focus on your clients projects and not struggle with balancing working for your business while working ON your business. Pick It Apart [5:01] Bart shares the similarities that different designers/brands share across the board that he helps them with. [14:00] Bart explains how clarity in your goals and vision helps your marketing. [21:40] Bart explains how a digital roadmap can help when we get flustered on what and how many platforms we should be doing. [29:40] How being clear on what you offer leads to confidence. [39:33] Bart talks about his podcast The More Life. LuAnn Nigara and Bart Anestin's Ah-Ha Moments “Most businesses, big or small, don’t have a solid marketing strategy.” - Bart Anestin “One of the values of our company is that we don’t talk about clients, we talk about people because we are helping someone. If we refer to them just as an “invoice” then it isn’t a genuine interaction. Look at it from how your business can help their business.” - Bart Anestin “When you're confident in your messaging and your process, that's when you can implement a lot of different things because your marketing assets are there supporting everything else.” - Bart Anestin “The branding and marketing world has been democratized because of social media.” - Bart Anestin More About Bart Anestin: Bart Anestin is the owner and Creative Strategist of Creative Partner, a Toronto based studio and host of The More Life Podcast. He’s passionate about helping brands tell their story in today’s connected world. Form, function, and awesome clients are the perfect recipe for design, brand alignment, and strategic digital marketing. Bart’s creative approach finds solutions that are mindful, intentional and beautifully crafted. When he’s not at work, you’ll find him at home chasing after his two kids and rewatching episodes of Seinfeld for the umpteenth time. #serenitynow Connect with Bart Anestin Website Instagram What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #174: Power Talk Friday: Fred Berns: Own Your “Only” Word & Tips to Discover Yours. #746: Power Talk Friday: Daniela Furtado: How to Get SEO Traffic to Your Portfolio Window Treatments for Profit: #87 Joe Gebara: Living Life to its Fullest and Run a Successful Window Treatment Business

Today With Tanya Smith-Shiflett: Welcome to a Well-Designed Business. Today, I’m joined by Tanya Smith-Shiflett of Unique Kitchen & Bath Designs. Tanya has grown her design firm exponentially over five years, expanding to multiple showrooms, engaging in luxury collaborations, and working with high-end designers. Find out how she built her business and what’s next on the horizon for her. Pick It Apart [1:45] Tanya shares the story of how she transitioned from medical sales to kitchen and bath design [7:12] Tanya discusses her expansion and her showrooms [18:10] Tanya breaks down how she forged high-end collaborations with well-known luxury designers [34:00] Tanya and LuAnn discuss Tanya’s collaboration process [39:53] Tanya shares her “best practices” for working with other designers LuAnn Nigara and Tanya Smith-Shiflett's Ah-Ha Moments “The biggest thing about your pace is that you have to do you, just like in everything else. There’s a big movement in self-care, and I’m all for it. But at 60 years old, you’re not going to tell me I don’t know me.” -LuAnn “That’s the thing with people that go for what they want. There’s a whole aspect of having courage and confidence and faith in yourself. But it has to be because you know you can actually deliver.” -LuAnn More About Tanya Smith-Shiflett: Tanya has always believed that the kitchen is, in fact, the heart of the home. She has always been passionate about balancing function and beauty in the rooms we use most. While working full-time in medical sales, she began helping her husband’s building company part-time with kitchen layouts. Her innate ability to create beautiful and functional kitchens promoted her to become a NKBA certified kitchen designer and founder of Unique Kitchens & Baths. Since 2005, Tanya has been in the kitchen design community, expanding her skills and honing her expertise. Today, she works closely with her in-house team of designers at UKB to create timeless spaces. Connect with Tanya Smith-Shiflett Website Instagram Classes hosted by Tanya! What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #455 Megan Molten: Planning Creates Success in Your Interior Design Business #270 Shea & Syd McGee: Building a Design Empire Involves a Lot of Hustle #236 Shea McGee of Studio McGee Joins Me Today!!!! #758 Sallie Lord: Collaboration over Competition in the Interior Design Community

Today’s Show is Sponsored by the “The Design Paradigm”: Welcome to A Well-Designed Business. For today’s sponsored show, I’m joined by Cheryl Clendenon of In Detail Interiors. Cheryl has been coaching other designers to success since 2017. Now, she’s launching a program called The Design Paradigm to give business owners everywhere a strong, solid framework for a thriving business. Today, she’s sharing how to lay the foundation for your business to grow, succeed, and thrive. Pick It Apart [2:38] Cheryl discusses the places she sees most designers struggling today. [13:20] Cheryl and LuAnn discuss why having an established process matters so much. [16:58] Cheryl talks about the importance of weaving marketing into every phase of your business. [20:22] Cheryl shares how defining your product opens the doors for your business. [36:22] Cheryl breaks down the details of the Design Paradigm and how it can help your business. LuAnn Nigara and Cheryl Clendenon's Ah-Ha Moments “I think that sometimes in the excitement of these new programs or new approaches, we forget that we need to sell the creative vision and not the independent parts and pieces that make up the creative vision.” -Cheryl “There’s a crisis in confidence in how to charge and how to determine fees—that’s a direct result of not understanding your product and the benefits you bring to the project.” -LuAnn More About Cheryl Clendenon: Cheryl is casual and funny about many things but serious about business and marketing. 22 years of full-time, non-stop running a successful business -with a team for 21 of those 22 years. Prior to that, she was the sales and marketing manager for 2 Gannett-owned radio stations where she learned at the feet of some of the best sales trainers in the country. She was promoted to be the youngest manager in the company at the time and the youngest to be awarded salesperson of the year. She will tell you sales, marketing, and running a small business are as much of a passion for her as design. A well-known writer in the industry for several years and honored to be the 2021 Person of the Year from KBB Magazine. Her firm employs 9 people, has a retail boutique showroom, e-commerce, Candle Studio, and has been coaching since 2017. Her approach is from a creative stance always- and is unapologetic about often saying what others think. Her ideas and insights in running a business and then-- promoting it-- work for those who commit to leading, want to put the work in, are not afraid to go against conventions, and are passionate about growth in some way or another. Liz brings a different dynamic to the party by being the VP of Everything at the firm and an accomplished designer in her own right. She and Cheryl are the yin and yang of the company. Connect with Cheryl Clendenon The Design Paradigm Website Instagram Facebook Pinterest Other Shows Mentioned: #482: Cheryl Clendenon: Small Business, Think Big

Today With Kaitlyn Wolfe: Welcome to A Well-Designed Business! Today we have on Kaitlyn Wolfe, founder, general contractor, and principal designer at Iconic by Kaitlyn Wolfe, a Scottsdale, Arizona-based design-build firm that Kaitlyn has grown from the ground up. Kaitlyn gives us a peek behind the curtain, speaking to what the past few years have been like for her business—one that started as a solo side hustle and has quickly grown to an award-winning firm with more than 15 employees. She shares how she strategized on the fly, but also how she has thoughtfully grown her team with intention and implemented organizational systems along the way. Pick It Apart [4:30] Kaitlyn shares how she fell in love with construction by working with interior designers, architects, and general contractors, all of which gave her well-rounded knowledge of the industry. [12:51] Kaitlyn admits that things could have backfired but remained confident in herself. [25:20] Kaitlyn shares how diversity within the team adds to each project. [31:30] Kaitlyn explains what she has learned from growing her team. [38:05] Kaitlyn discusses what open communication with her team looks like. LuAnn Nigara and Kaitlyn Wolfe's Ah-Ha Moments “…having more of the construction knowledge is super important. I think it helps you collaborate with builders more. I think it just helps you be a better designer.” – Kaitlyn Wolfe “The reason we're changing so fast, or changing things all the time is because we're growing.” – Kaitlyn Wolfe “I feel like I work for my team…Where can they grow? How can I provide opportunities for them? What are their goals and how can I help them get there within this company?” – Kaitlyn Wolfe More About Kaitlyn Wolfe: From an early age, I knew interior design was something that I absolutely loved and resonated with. In addition, my father was an electrical engineer so I was always helping with any home improvement project I could get my hands on. I was born in a small town outside of Dallas, Texas where I lived until I was 8 years old. My family picked up and moved us to London, England, where I lived until I was 11. Looking back, I think having exposure to European architecture at such a young age and traveling all over Europe, really shaped me. When we left London, we moved to a suburb of Philadelphia, Pennsylvania. I ended up staying in Pennsylvania until I decided to move to Arizona to pursue my Masters in Business Administration. I gained experience working for an interior designer and an architect, as well as a general contractor. I felt that my skills were really well-rounded and it was time to create something of my own. In 2016, I started Iconic Design+Build (although I started as KaityMac Interiors and re-branded in 2018). I worked on my own for the first few years and gained an assistant in 2019. I now have a team of 16 of us and I've really focused on cultivating the best team, the best work culture, and attracting the clients that we really feel aligned with. I pursued interior design and construction because I often noticed there was a lack of communication between the design and the build-on projects I had worked on. Getting my contractor's license allows us to execute the construction for our clients looking for a remodel or TI buildout and it allows us to communicate better with builders and architects that we partner with for custom home designs. We are a full-service luxury interior design firm as well as a general contractor, with projects ranging from residential to commercial. We design everything from residential remodels and new construction custom homes to boutique retail and hospitality spaces. We specialize in mixing styles such as Scandinavian, vintage, brutalist, industrial, minimalist, and mid-century modern spaces, all with an organic desert feeling. I want to inspire others to follow their passion and to design with intention. I pursued interior design when all odds were against me, but I knew that this was my purpose in life. When it comes to intention, I want people to see there was a reason for every single design detail and element we include in a space. We always focused on functionality for our client's, at the same time pushing them out of their comfort zones creatively. In my free time, I absolutely love vintage shopping, traveling, and visiting National Parks! Connect with Kaitlyn Wolfe Website Instagram What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like

Today With Fernando Duque: Welcome to A Well-Designed Business, it’s Power Talk Friday! Today’s episode is sponsored by Duke Renders. They are a 3D Render studio based in beautiful Tulum, Mexico, and specialize in Interior Design and Architectural photorealistic imaging. Fernando Duque is here today to talk about how they have built Duke Renders in 2 years to over 100 employees and more than 500 interior design accounts. Make sure to grab your pen and paper! LuAnn Nigara and Fernando Duque's Ah-Ha Moments "We were very clear that we needed to get in place a good management team in order to get where we wanted to go." - Fernando Duque. "I think it was Tony Robbins who said that books are 10 or more years of an author's life compressed for 9.10 bucks." - Fernando Duque. "I've mentioned Tony Robbins before, I'm a big Tony fan, and I love when he says that the secret of living is giving, I really like that phrase." - Fernando Duque. "We are on a mission, we have a very clear mission of making this industry a better industry." - Fernando Duque. More About Fernando Duque: Born in Venezuela, MBA Babson College. Serial Entrepreneur, founded more than 5 companies. I cofounded Duke Renders with my brother Enrique in March 2020 in the middle of COVID 19, since then it has been a skyrocket growth with more than 100 team members today and no outside investment. We are a 3D Render studio based in beautiful Tulum, Mexico. We specialize in Interior Design and Architectural photorealistic imaging. We serve busy Interior Designers with 100% Accurate Photo-Realistic 3D Renderings of their Creative Designs. We make You and Your Clients feel Proud, Confident and Empowered at Every Single Step of the Design Process. I live in Tulum with my wife Mina, our newborn daughter Penelope and our doggy Lulu. Fun Facts: I love going to the beach at 5am and do it every day! Traveled the world backpacking for 2.5 years Loves cooking Moroccan Food for his Moroccan Wife Connect with Fernando Duque Website Instagram Facebook What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #722: Power Talk Friday: Duke Renders: How to Incorporate 3D Renderings into Your Interior Design Business Other Resources Mentioned: Duke Renders A Big Thank You to Today's Sponsor: Thank you to Duke Renders for sponsoring this show!

Today With Layton Campbell: Welcome to A Well-Designed Business. Today I have Layton Campbell of JLayton Interiors on the show. Layton wasn’t always an owner of a successful design firm. He originally started out on Broadway in NYC and performed on cruise ships as a dancer and singer. He always had a passion for stage sets and the interiors of places which grew his desire to do interior design, an interest he already had. Ultimately, he moved back to his native Charlotte, NC and launched his own firm. While scary as it was, there were a lot of lessons Layton learned along the way, and shares with us today. Pick It Apart [7:30] Layton and LuAnn discuss how having prior experience in a career, like working for another design firm, will give you transferable skills. [10:25] Layton goes into best practices of when he worked for another firm. [22:40] How Layton approached going out onto his own. [27:00] Layton talks about his How to Guide For Starting a Design Business From the Ground Up. [34:07] How Layton approached marketing for his design firm. LuAnn Nigara and Layton Campbell's Ah-Ha Moments “Branching out on my own was terrifying because I was comfortable and you're putting yourself in uncharted territories, but you have to believe in yourself, your background, and the things you have learned and know that they will serve you.” - Layton Campbell “When you think of marketing, think about the layering of it in various forms. That’s where it’s beneficial.” - Layton Campbell More About Layton Campbell: Layton Campbell is a true native Charlottean and proud of it. Many are surprised to learn that he earned a Bachelor of Music in Vocal Performance at the University of North Carolina at Greensboro and then moved to live in New York City for a little over a decade. While there, he studied his other passion: Interior Design at the prestigious Parsons School of Design. His design studies beckoned Layton to travel extensively around the world in search of diverse craft and traditions. His professional design aesthetic has been demonstrably shaped by surrounding himself with the rich culture and styles of Russia, Asia, Australia, Europe and The Middle East. After moving back to Charlotte and working as an Associate Designer, Layton launched JLayton Interiors in 2004. During this time, he also acted as lead buyer, designer and store manager for a popular Charlotte-based luxury gift, decor and furnishing retail boutique called Bella Casa from 2005 to 2011. Layton's biggest sense of accomplishment is that he can work within a broad variety of design styles. Thus, his work does not have a routine standard appearance. Each project is an individually inspired expression of originality. His creative philosophy centers on juxtaposing a collection of varying styles for a genuine personalized result for each client. The only thing routine about his approach is that he wants to listen to his client’s needs and desires so that he can match and surpass their expectations. Connect with Layton Campbell Website Instagram What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #12: How to Get Your Interior Design Projects Published With Ren Miller #108: Power Talk Friday- Amy Flurry: How to Pitch and Get Press For Your Interior Design Firm #134: Paula Grace: How Do I Build Trust With My Clients? #167: Kelsey Grose – Winner of Best New Design Blog at Design Bloggers Conference 2017 #203: ​​Darla Powell – How to Launch an Interior Design Firm #291: Cheryl Luckett: From Side Hustle to Full Time Interior Design #323: Amy Flurry: How to Pitch Press and Build Relationships #330: Darla Powell: Darla Powell Interiors 18 Months After Opening #433: Nate Berkus: Introducing His Collection With Kravet #455: Megan Molten: Planning Creates Success in Your Interior Design Business #601: Darla Powell: Real Tips to Up Your Social Media Game #677: Megan Molten: To Succeed, Focus on Your Why #739: Marianna Zimmerman: It’s Never Too Late to Design Your Life #796: Allison Handler: From Fashion Designer to Interior Designer: Earning $1 Million Gross in Her First Year Other Resources Mentioned: Steal the Show: A Podcast By Heroic Public Speaking

Today on A-Well Designed Business: Today LuAnn recaps her experience at High Point Market this fall and her top takeaways from the Power Talk Friday Tour 2022. What’s new with LuAnn Nigara Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: Mydoma Studio Jaipur Living

Today With Alex Alonso: Welcome to A Well-Designed Business. Today I am joined with Alex Alonso of mr. alex TATE Design. Alex was recently on Bravo TV's hit design competition series, "Best Room Wins" where his "transitional" room design earned him a coveted spread in elledecor.com. What also is impressive is Alex’s knowledge that he is here to share. On multiple occasions he just knocked it out of the park for me in terms of when to turn down a client. Alex shares his ABCD approach that took him and his team months to formulate and now serves them, to be able to have their ideal clients and provide the best client experience. Pick It Apart [14:06] Do all of the ABCD’s of Alex’s ideal client have to check the “yes” box? [26:39] How Alex responds when a client comes back after they were declined. [29:58] The instances that Alex moves forward with a client if they don’t know or don’t share their budget. LuAnn Nigara and Alex Alonso's Ah-Ha Moments “The more honest you can be with yourself about what you can deliver, the better the client experience will be because you’ll have the confidence to speak with the client and say yes, this is or isn’t possible.” - Alex Alonso “It’s really important as a firm to stand behind your word as a collective team.” - Alex Alonso “There is a justification and rationalization when it comes to budget that a consumer can sink their teeth into.” - LuAnn Nigara More About Alex Alonso: The studio team collective is lead by design principal Alex Alonso. A maximalist at heart, after years in media and entertainment on both coasts and travels abroad he launched a studio that embraces a global perspective and celebrates the power of storytelling through spaces. Reflecting a distinct design approach that is all about the mix, the result is a bold sensibility he calls “modern victorian.” Cuban-born Alex grew up under insanely humid Miami days. After attending Northwestern University and working in advertising in Chicago, Alex moved to Los Angeles where we worked in entertainment for many years. All along he perfected his craft in his true passion, design. His travels have taken him across five continents and function as a constant source of inspiration for his designs. A voracious collector, Alex is drawn to anything with a story. Alex was recently on bravo tv's hit design competition series, "best room wins" where his "transitional" room design earned him a coveted spread in elledecor.com. His room was judged by design maven and host, Genevieve Gorder, elle decor editor-in-chief, Whitney Robinson and design icon, Jonathan Adler. Connect with Alex Alonso Website Instagram What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #548: Terri Taylor: Calculating Flat Fees & Budgets #482: Cheryl Clendenon: Small Business, Think Big #384: Sarah Magness: Practical Strategies for Talking Budgets

Today With Ebony Looney: Hi, welcome to A Well-Designed Business. It’s Power Talk Friday and today we are having a conversation about your website. Constructing, revamping, or anything you have to do with your business website can be pretty intimidating. Ebony Looney, web designer, creative director, and owner of Make Me Over Eb is here to tell us how to optimize our website in search, common website mistakes, what to hire out for, what we must include, and more that will give you more confidence and clarity in building your website. Pick It Apart [6:00] Ebony gives advice on how to share your portfolio or show your work on your website. [17:00] Mistakes people tend to make in constructing their website. [20:30] How important is blogging for your business? [34:15] How to attract tradesmen through your website. LuAnn Nigara and Ebony Looney's Ah-Ha Moments “The more I understand about your process before I have conversation with you, the better I can decide and believe if this will work for me.” - LuAnn Nigara “Every business needs to blog.” - Ebony Looney “People are looking you up and want to know if you know what you are doing and what makes you stand out.” - Ebony Looney More About Ebony Looney: Ebony is a Web Designer and Creative Director with 22+ years of experience making the web beautiful for B2B service providers. She has worked with agency owners, private sector and educational institutions such as Carbra Construction & Design, Benedict College & South Carolina Commission for Minority Affairs. With a background in web design, development, fashion design and online marketing she believes that beautiful design is good business. She is happy to cover any website marketing related topic you think your audience would be most interested in. Connect with Ebony Looney Website Instagram Facebook YouTube What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #317: Nicole Heymer: 6 Keys to Planning a Website That Make Things Happen #574: Power Talk Friday: Deb Mitchell: Attract the Right Clients With Stand-Out Copy #64: Stephanie Hamilton: Reputation Marketing for Window Treatment Professionals Other Resources Mentioned: LuAnn's Birthday Bash!

Today With Tanna Edler: Welcome to A Well-Designed Business. Today with Tanna Edler, owner of TANNA BY DESIGN we learn the seven strategies she implemented to cut her work time in half, but doubling her income. This wasn’t always the case for Tanna. She worked eight years in business before she came to a realization that things had to change. She was overworking herself and doing the backend duties the “long way.” After attending Mydoma Studio’s 19 Hours, she was inspired to live by her new motto to “live easy.” Pick It Apart [2:17] Tanna shares the catalyst to her come to Jesus moment after 8 years as an interior designer. [11:35] Tanna talks about the first strategy she used to improve her business. [13.41] Tanna shares how she personally utilizes Mydoma’s Studio Management Tool. [22:05] Tanna explains Mydoma’s Signature Discovery Call [29:32] The fifth strategy of Marketing Team Outsourcing [40:48] Tanna’s Education strategy and how Lu University was a huge contributor. [47:50] How Tanna’s seven strategies have resulted in more time and more money. LuAnn Nigara and Tanna Edler's Ah-Ha Moments “Going into this, I thought that the design aspect was going to be the challenge. I thought I was going in with all of the business knowledge, but it was the complete opposite.” - Tanna Edler “When you’re investing in a website redesign, you do need to know what your message is. What would be the point of the pretty if you're not talking to your ideal client from who you are.” - LuAnn Nigara “You’re the epitome of understanding that no matter how good you are doing something there’s one little aha moment that unlocks a new level of awareness and strategy.” - LuAnn Nigara More About Tanna Edler: Hello, I'm Tanna Edler, founder of TANNA BY DESIGN. I own a Full Service Interior Design firm, based near Yakima, Washington with projects nationwide. Specializing in residential and commercial, new construction and remodeling projects. My philosophy is ‘live easy’. My superpower is creating a space that just feels right, matching the lifestyle goals of my clients. I do this by listening and problem solving. My gift is using the results of this discovery to transform their home or office, enabling my clients to live their best life. Born in Montana, my namesake, and growing up in the Pacific Northwest, I have always had an affinity for nature. From a young age I was intrigued by simplicity and natural shapes. You will notice my designs are emphasized by ample windows, an open floor plan and the idea of bringing the outdoors in. After graduating from Washington State University and spending over a decade in corporate human resources as a trainer and coach, working with companies such as Microsoft and Amazon, my creativity pulled me to pursue interior design full time in 2011. I brought along a skill set of client management and procedure solutions which assist me in operating my business and offering a seamless onboarding process for my new clients. Today, I am the only interior designer in Yakima, Washington as well as Washington State to have been awarded IDS Designer of the Year, eight years and the first in the Pacific Northwest to have received the coveted IDS Impact Award for my charitable interior design contributions in my community. Collaborating with the interior design industry elevates my craft and has enabled me to gain vendor relations, allowing for endless interior products at my fingertips. I also care about the future of our industry and have enjoyed serving on the Board as a Director for the Interior Design Society. Recently, I have added Business Coaching to my offerings, mentoring other Interior Designers as they strive for the same success. While my passion is design, I also love to create through writing. For the last ten years I have enjoyed contributing as an interior design writer for NorthSound Life Magazine and their affiliates. White glove service, everything in its place, no worries, no hassle is what I stand for and runs through my virtual design team members and trusted list of architects, contractors, and trades partners I work with. Connect with Tanna Edler Website Blog Instagram What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: Mydoma Studio

Today With Kate Saunders: Welcome to A Well-Designed Business. My guest today, Kate Saunders, is a designer with more than 18 years of experience. Over time, she realized that she has strength, talent, and even passion for the backend of the business. She has taken her experience and her strength to form The Designer’s Collab—a company that handles the backend for design firms of all sizes. Today, she’s sharing what she has learned about efficiency, file management, and streamlining your interior design business. Pick It Apart [1:38] Kate shares the journey that led her to form The Designer’s Collab [8:49] Kate and LuAnn discuss systems that streamline businesses [14:43] LuAnn shares a frustrating roadblock in her business that needs a system improvement [26:49] LuAnn and Kate talk about the importance of creating a book of standards [35:51] Kate highlights her new brand, The Designer’s Collab LuAnn Nigara and Kate Saunders' Ah-Ha Moments “It’s really important to set up procedures and standards in the beginning. It takes a lot of time, but it’s so important, especially if you’re trying to grow your business. It helps to keep your entire team in line and understanding what your vision is for your business.” -Kate “It’s the difference between knowing in your head what you do and having it on paper or digitally. It enables all the things—it allows you to scale, to train, to go on vacation, but it also helps you in crisis too. We’re not getting out of this world without crisis touching us in some way, shape, or form.” -LuAnn More About Kate Saunders: Kate started in the interior design industry in 2004 and received her BA in Fine Arts from the Design Institute of San Diego. After a few years as a designer, she went on to receive her master’s in architecture degree from the NewSchool of Architecture and Design. Kate has spent the past 18+ years in every facet of the interior design industry; from Construction Management and Architecture, running her own design firm, helping to lead the interior design program for RH, designing side-by-side with acclaimed San Diego and Orange County interior designers, to managing wholesale Trade Programs across the US and Canada. She’s done it all. Now with her to-the-trade outsourcing service, she has created an opportunity for designers throughout the country to utilize services typically restricted to larger firms. Whether it be outsourcing your drafting, project management, presentation, and content files, or assisting with installations - The Designer's Collab can assist in any virtual or in-person service capacity giving the sole designer, or design firm a true 3rd party support system to build their business and enhance their client's experience with every tool available. Connect with Kate Saunders Website Instagram Facebook What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #626: Power Talk Friday: Jude Charles: How to Tell Your Story to Connect with Clients in Interior Design #520: Power Talk Friday: Sandra Funk: The Interior Design Standard is Here! A Big Thank You to Today's Sponsor: Your source for premium hardwood and resilient flooring. Using the Revel Woods selector tool, you’ll be able to find curated suggestions for your project catered to your client’s home. When you sign up for a free professional membership, you’ll get access to exclusive discounts and referral benefits. Visit revelwoods.com to get started.

Today With Elsie St. Leger: Welcome to a Well-Designed Business. Today on the show, I’m joined by Elsie St. Leger, president of IIDA New York, and founding member of the New York chapter’s Equity Council. The Equity Council was formed to address racial inequality within the design industry and educate those who are interested in doing the work and having the real conversations about equality. Elsie shares what you can do as an individual and business owner to take accountability and make a change. Pick It Apart [19:50] Elsie shares how the Equity Council was formed and what their mission is. [22:40] Elsie and LuAnn discuss the four pillars of the Equity Council. [31:30] Elsie discusses the importance of workshops and education about diversity issues. [51:38] Elsie and LuAnn talk about why diversity is so important in the design industry specifically. [58:30] Elsie shares what designer can do to promote equity in the industry. LuAnn Nigara and Elsie St. Leger's Ah-Ha Moments “Diversity has become, unfortunately, a sort of broad-stroke term that almost doesn’t mean anything. We wanted to set these pillars—so people could have a foundation from which to start those conversations.” -Elsie “The Equality Council is not about casting judgment. It’s not about pointing fingers. It’s not about revenge or telling you what to do. It’s about assessing where we are, setting the bar, and moving forward.” -Elsie More About Elsie St. Leger: Elsie St. Léger entered the industry while earning her BFA at the New York School of Interior Design, beginning in the residential sector before moving to healthcare. Now an assistant project manager at NYU Langone Health, St. Léger believes in giving back to the industry and began volunteering with IIDA NY. Now, president of IIDA NY, she has played a vital role in the chapter’s push toward accountability and equity as a founding member of the chapter’s Equity Council. As a trusted leader in New York’s interior design industry, St. Léger understands the value of building community during turbulent times. Her motto is momentum and progress, and her role as president has involved building on IIDA NY’s foundation while continuing on a positive trajectory. Despite the inability to conduct in-person programming, working remotely and reprioritizing has allowed St. Léger to foster the sense of remote community within the organization that has become important in the pandemic era. Her previous leadership roles for IIDA NY include that of Residential Forum Co-Chair and Healthcare Forum Co-Chair, and she was part of the leadership of LMNOP (Leadership Mentoring & Networking Opportunities for A&D Professionals), which is now integrated into IIDA NY. Connect with Elsie St. Leger Website Instagram Facebook Equity Council: JEDI Resources What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #703: Leyden Lewis: The Road to AD100 and Elle Decor Top 125 Requires Innovation and Authentic Creativity A Big Thank You to Today's Sponsor: Head over to mydomastudio.com/summer to get Mydoma’s most popular plan for 50% off until the end of the year—just $39.50 per month to get access to a full suite of project management tools, plus the simple and user-friendly rendering tool. Make an investment in yourself and your business and take advantage of this limited-time offer! Visit mydomastudio.com/summer to get started.

Today With Vita Vygovska: Welcome to A Well-Designed Business! Today is Window Treatment Friday, and we are debuting part 5 of our Pricing Window Treatment Series. Vita is back with some great tools that she has learned to use when pricing a window treatment to a consumer. More About Vita Vygovska: Vitalia Vygovska (Vita for short!), CWFP, MBA, is an award-winning window treatment specialist, author, speaker, and the LuAnn University instructor for Systems Driven Operations. Connect with Vita Vygovska Website Instagram Facebook Pinterest YouTube LinkedIn What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #748: Window Treatment Friday: Pricing Window Treatments: Understanding Margin vs. Markup #761: Window Treatment Friday: Pricing Window Treatments: How to Ballpark the Numbers on the Fly #775: Window Treatment Friday: Vita Vygovska: How Much Profit Can Designers Make on Window Treatments? #793: Window Treatment Friday: How To Breakdown Pricing for Your Customers

Today With Michelle Lynne: Welcome to A Well-Designed Business! Today I am joined by Michelle Lynn, president of ML Interiors Group, a successful design firm based in Dallas, and founder of Designed for the Creative Mind where she teaches interior designers and decorators the proven practices, effective processes, and profitable systems to run their businesses with purpose and efficiency. I get a lot of requests to talk about what constitutes billable hours. I think you’ll enjoy the answer to all of the tasks you should be charging your clients, but also we shift into the importance of standing by what we charge, knowing we’re worth what we charge, and yet again, educating our clients. Pick It Apart [6:40] The conversation starts about what constitutes billable hours. [20:20] If Michelle HAD to pick three tasks that may not be considered billable. [21:30] The controversial subject of charging less hourly when using your junior designer. [38:00] LuAnn emphasizes the internal work that needs to be done to be confident in what you charge. [44:00] How having a solid process result in respect from your clients. LuAnn Nigara and Michelle Lynne's Ah-Ha Moments “You need to be raising your standards and continue to push until you start hearing some “nos'' because that is when you’ve hit your sweet spot in weeding out the clients who will drag you down.” - Michelle Lynne “Professionals hire professionals.” - Michelle Lynne “We make a home feel like a hug. How do you put a price on that?” - Michelle Lynne “You can listen to hours upon hours of podcasts about knowing your value, but if you don’t do the internal work and come from your CEO role and stand your ground on the service you provide and what it’s worth, you will always struggle with what you are charging.” - LuAnn Nigara “When you start to conduct your business in an organized fashion, your clients become people who appreciate that, don’t question you, and have trust in you.” - LuAnn Nigara More About Michelle Lynne: Michelle Lynne is the president of ML Interiors Group, a successful design firm based in Dallas, and the founder of Designed for the Creative Mind, where she teaches interior designers and decorators the proven practices, effective processes, and profitable systems to run their businesses with purpose and efficiency. A few years into running her interior design firm, Michelle found herself disillusioned from overworking and underbilling. She took control of her firm, putting systems and parameters in place that soon led to a thriving, seven-figure interior design business. Connect with Michelle Lynne Website Instagram Facebook Blog Designed for the Creative Mind What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #429: Alinda Morris: A Successful Design Business Depends on a Firm Foundation #463: Sara Lynn Brennan: Package Your Design Services for Profit and Clarity #797: Power Talk Friday: Andrea Liebross: What You Are Worth, in Dollars and Sense Other Resources Mentioned: RSVP for LuAnn Nigara's birthday bash at High Point Market!

Today with Terri Taylor: Welcome to A Well-Designed Business, it’s Power Talk Friday! Today’s Power Talk Friday is sponsored by Interior Design Business Academy. Terri knows how to create successful design businesses—and this time she is here to teach us all about design fees VS hourly billing! More About Terri Taylor: Terri Taylor is a frequent speaker and guest lecturer at design conferences and showrooms throughout the country. She speaks on a number of topics related to the business of interior design, including: business practices, sales, marketing, motivation, leadership, success and personal growth. Ms. Taylor is nationally known as an interior design business expert and coach who teaches and mentors interior designers to help them create successful design businesses. Terri has over 32 years in the interior design and construction business. She holds both residential and commercial general remodeling Arizona Contractors Licenses, and qualified for her NCIDQ certification in 1991. Terri is a professional member of ASID, IDS and NCIDQ. Her Tucson-based design studio, Taylor Design Group, was a diversified design practice working in the areas of high-end residential design and remodeling, model home merchandising, hospitality and medical and professional offices. Her studio has been the recipient of ASID Arizona South Chapter Design Excellence Awards every year since 1986 and she received the ASID National Design Excellence Award in 2000. Terri’s design work has been published in regional and national design journals, including ASID ICON and Wall St. Journal. Terri retired from her studio practice in 2015. In 2009, Ms. Taylor created Design Biz Blueprint (now Interior Design Business Academy); an education and coaching resource that provides a unique mix of design business strategies and systems, and powerful positive mindset to help interior designers create meaningful success. She’s inspired thousands of interior design entrepreneurs through her speaking engagements, seminars, on-line education and coaching. Terri connects with heart-centered designers to help grow their business strategy, accountability, and profitability all while undergoing a beautiful personal transformation. Connect with Terri Taylor Website Instagram Blog Other Shows Mentioned: #763: Power Talk Friday: Terri Taylor: The Real Deal and Charging Your Worth #710: Power Talk Friday: Terri Taylor: Get Paid What You are Worth. Sponsored by Interior Design Business Academy Summit 2021 #662: Power Talk Friday: Terri Taylor: Stepping Into Profitable Kitchen Remodels. Sponsored Show: Interior Design Business Academy #602: Terri Taylor: Interior Design Business Academy 2020 Summit #548: Terri Taylor: Calculating Flat Fees & Budgets A Big Thank You to Today's Sponsor: Today's show is sponsored by Terri Taylor and The Interior Design Business Academy. Check out all the details on https://interiordesignbusinessacademy.com/

Today With Susan & Paul Kadilak: Hi, welcome to A Well-Designed Business. We’ve all heard about how valuable video can be for our business. But the idea of starting with video holds a lot of us back. How do we overcome our own insecurities? How do we get started? What do we even put in our videos? Today, Susan & Paul Kadilak of Kadilak homes help answer that question. They’re taking us through their journey of video for their business and how you can start with video—even if video makes you nervous! Pick It Apart [2:46] Paul and Susan share how they got started with video and how they overcame the discomfort and nerves in the process. [19:18] Paul and Susan discuss why they chose to bring someone in-house to handle their video needs [22:57] Paul and Susan talk about how to get started with video—without needing to create scripts or ideas. [28:45] Paul, Susan, and LuAnn discuss how video help build relationships with clients. [36:55] Paul and Susan talk about building video into your contracts. [50:00] Paul and Susan discuss their upcoming TV show and app. LuAnn Nigara and Susan & Paul Kadilak's Ah-Ha Moments “It gets your authenticity out there. When you’re just yourself, there’s people that are going to like you and there are people that are not going to like you and that’s okay. It attracts our ideal avatar in a way, because people come to us that want to work with us.” -Paul “We all know we’re going to get better. If you’re trying to find the courage or motivation, just know that today is the worst you’re ever going to be at it.” -LuAnn “You have to recognize that you care more and you’re paying more attention than anybody else. You’re your own biggest critic.” -Susan More About Susan & Paul Kadilak: @KadilakHomes is a design build firm run by Susan & Paul Kadilak in the Greater Boston area. Together they have made it their mission to help their clients turn an ordinary house into a haven that they love coming home to! The Kadilak’s have grown by connecting directly with their audience through their social media channels and are excited to announce that they just launched a brand-new app, “Renovation Rekindle”, featuring their new show with 10 half hour episodes. In each episode you can follow along with the Kadilak’s and their clients on a complete home renovation journey from beginning to end. Connect with Susan & Paul Kadilak Website Instagram Facebook Pinterest What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #724: Power Talk Friday: Jude Charles: Using Video to Close More Interior Design Deals A Big Thank You to Today's Sponsor: Kravet. Have you heard? The majority of Kravet Inc. products are in stock and ready to ship within days. Order your favorite patterns from Kravet’s exclusive in-stock collections like Barbara Barry’s Midsummer to CuratedKravet’s exclusive decorative accessories. Keep your design projects on track with Kravet Inc. and order memos today at http://www.kravet.com.

Today With Heather Hansen: Welcome to A Well-Designed Business. Today with Heather Hansen, of Heather Hansen Presents we’re talking about how to advocate for yourself in your business. For some, this can be challenging because it begins with believing in yourself. And after 20 years as a trial attorney, Heather has combined her experience, her psychology degree, and her time as a TV anchor to create specific tools to teach anyone to advocate. Pick It Apart [4:13] Heather explains to us how she helps people advocate for themselves, their ideas, and business. [8:00] Heather’s 3 C’s of advocacy. [19:36] What Heather does with her clients to instill better belief in themselves through the evidence journal. [40:00] How compassion plays a role in your advocacy. LuAnn Nigara and Heather Hansen's Ah-Ha Moments “No one can better advocate for yourself than you can because no one has your experience, passion, and talent.” - Heather Hansen “If you’re lacking in belief, then it’s really hard to help other people believe.” - Heather Hansen “See things from your client’s perspective, then use words to resonate with them.” - Heather Hansen More About Heather Hansen: Heather Hansen helps leaders, sales teams and high-powered individuals master persuasion and build credibility with diverse stakeholders. She gives leaders the tools to make the case for their ideas, their products, and their leadership. With these tools, they change others' perspectives and help them to believe. Heather has worked with companies like Google, LVMH, SavATree, the American Medical Association, and Berkshire Hathaway Home Services, and has lectured at Harvard Business School, Stanford Law School, Berkeley, and the University of Pennsylvania. She’s also appeared on The Today Show, CNN, NBC, MSNBC, Fox Business, and CBS. Heather is the author of the bestselling book The Elegant Warrior-How to Win Life's Trials Without Losing Yourself, which Publishers Weekly calls "a template to achieving personal and career goals", and the host of The Elegant Warrior podcast, an Apple Top 100 Career podcast. Her most recent book is Advocate To Win-10 Tools to Ask for What You Want and Get It. Connect with Heather Hansen Website Instagram LinkedIn Advocate to Win: 10 Tools to Ask for What You Want and Get It The Elegant Warrior What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #797: Power Talk Friday: Andrea Liebross: What You Are Worth, in Dollars and Sense. Window Treatments for Profit: #70: Elizabeth Gerdes: Sometimes a Pivot is the Best Thing for Your Window Treatment Business Happiness A Big Thank You to Today's Sponsor: We only have so many hours in the day. So, how do you maximize your time and invest in your business without maxing out your expenses? Well, our friends at Mydoma have you covered. They’re having the biggest sale of the season, so if you want to spend less time managing and more time designing, plus get access to a powerful rendering tool, mood boards, easy product curation, and more, then I think you know what to do. Head over to mydomastudio.com/summer to get Mydoma’s most popular plan for 50% off until the end of the year. That’s only $39.50 per month to get access to a full suite of project management tools, plus the simple and user-friendly rendering tool. Make an investment in yourself and your business and take advantage of this limited-time offer! That’s mydomastudio.com/summer.

Today on A Well-Designed Business Welcome to A Well-Designed Business. Today, LuAnn lists all the different services and products she offers through the LuAnn Nigara Inc platform for you to enjoy! What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Today With Michelle Rohrer-Lauer: Welcome to A Well-Designed Business. Have you been noticing brands in all industries going more “green?” Are you wondering how you can contribute as a designer? Today I am chatting with Michelle Rohrer-Lauer a.k.a “The Green Queen”, owner of Michelle Interiors. Michelle will answer all of your questions on how you can learn about sustainability (clue: her 50 Shades of Green events) and how to sprinkle in eco-friendly design to your clients. Make sure to tune in because sustainability is a growing concept and you don’t want to miss out. Pick It Apart [1:45] Michelle explains how sustainability is a growing consumer mandate. [6:27] Michelle gives advice on how to sprinkle in information to clients. [23:20] Michelle talks to us about her 50 Shades of Green approach and events. [31:51] Michelle explains how a designer can learn more about sustainability. LuAnn Nigara and Michelle Rohrer-Lauer's Ah-Ha Moments “You don’t have to be 100% green. You can be 10% green and you’ll still make a difference in your home.” - Michelle Rohrer-Lauer “I already know that you’re going to make the room pretty, but when you’ve added extra value to it and taught me something that’s something I am going to include in my conversations.” - LuAnn Nigara More About Michelle Rohrer-Lauer: Award-winning interior designer Michelle Rohrer-Lauer, a.k.a. “The Green Queen,” launched Michelle’s Interiors more than 25 years ago as a part-time, home-based business. Since then, the studio has grown into a bustling, well-respected, firm operating full-time in suburban Chicago. Michelle’s mission has always been to help her clients live the luxurious lifestyle they imagined, in the broadest sense. Yes, that means top-quality materials and exquisite craftsmanship. But above all, Michelle wants her clients to enjoy the same mindset at home that they experience on vacation: relaxed, refreshed and rejuvenated. To that philosophy, Michelle adds a passion for sensible, eco-friendly design choices. She calls her approach “50 Shades of Green” because she believes that her clients don’t have to be 100 percent sustainable at home. They can choose any shade of green that fits their lifestyle, because even small changes can produce healthier indoor living and a healthier planet. As a certified GREENleader and member of the national Sustainable Furnishings Council (SFC), Michelle wants to help improve indoor air quality, protect natural resources, reduce the world’s carbon footprint and rebel against our throw-away society. She calls it a life insurance policy for the future. To further this goal, Michelle has developed a series of events called “50 Shades of Green,” partnering with local builders, landscapers, architects and specialty trades to educate the public about her approach to eco-friendly design. Among her accolades: Won “Designer of the Year” award in the 2020 #GetYourGreenOn contest co-sponsored by the Interior Design Society and Sustainable Furnishings Council. Here is her Award-Winning Project Winner, ASID-IL Design Excellence Awards 2018 to 2021 Member, Sustainable Furnishings Council Featured in Sheridan Road Magazine, focusing on sustainable design choices for an award-winning home Featured in Green Building & Design Magazine here: Sustainable Interior Design Tips. Named as the go-to sustainable designer for Lake Home Lifestyles magazine and blog, including Living the Green Life Connect with Michelle Rohrer-Lauer Website Instagram Facebook Portfolio Fifty Shades of Green What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #569: Power Talk Friday: Mike Peterson: Leveraging Design’s Influence on Health and Wellness to Increase Your Value Proposition #626: Power Talk Friday: Jude Charles: How to Tell Your Story to Connect with Clients in Interior Design. #670: Power Talk Friday: Susan Inglis: Sustainable Furnishings Council, What You Need to Know #718: Power Talk Friday: Jude Charles: The Power of Dramatic Demonstration in Your Business Videos #724: Power Talk Friday: Jude Charles: Using Video to Close More Interior Design Deals #773: Power Talk Friday: The Company Store: Quality, Sustainability, and Innovation #800: Richelle Plett: How to Sell Upholstery Without a Sit Test A Big Thank Y

Today With Hailey Kolbe: Welcome to A Well-Designed Business! Today I am joined by Hailey Kolbe, the founder and principal designer of her referral-based design firm, Hailey Kolbe Design, which specializes in full-service design for new builds and remodels. Do you know the value of a thorough client work-up? Today, Hailey and I discuss the importance of a thorough evaluation of your client inquiry forms, how to spot red flags, and set expectations with your clients so you set yourself, and your client, up for success. Tune in today to hear how these critical steps can ultimately help you attract your ideal client and be more profitable. More About Hailey Kolbe: Hailey Kolbe Design is a referral-based design firm ran by founder and lead designer Hailey Kolbe. HK Design specializes in full-service design for new builds and remodels. At the heart of the business is Hailey’s devotion to serving others and creating a unique design experience tailored to each client project. Through developing long lasting relationships with her clients, Hailey and her team create spaces reflective of each homeowner’s personality and lifestyle. HK Design cultivates a client experience through a comprehensive materials presentation, the provision of on-site support throughout the construction process and concludes with the furnishing installation. It is Hailey’s priority to curate beautiful, yet functional spaces and a bespoke experience for each of her clients to enjoy while bringing the custom design to fruition. A native Texan and Texas A&M graduate, Hailey began working as a Registered Nurse before her creative abilities, driven spirit, and deep faith transformed her profession in 2015 into a flourishing interior design career. She spent many years designing homes at a full-service design firm and furniture showroom where she gained experience in design, project management, retail and merchandising. Hailey’s design experience highlights full service residential remodels, new construction, and furnishings. Her work can be seen in Texas living Publications and Luxe Interior Design Magazine. Over the years, Hailey has honed her skills by growing resources and relationships to provide the best products and qualified contractors for each individual project. Hailey also offers mentorship to fellow designers called "Mentorship by Hailey." She has experienced many wonderful mentors throughout her career as a designer and recognizes mentorship is indispensable for the success of Hailey Kolbe Design. She knows firsthand the importance of having one person to trust with the details of your business, to help guide you through decisions and provide encouragement to take the next step in order for your business to grow. This mentorship is designed to support you and your business in a unique way as she is currently in the midst of running her own business, navigating hard decisions, seeking to grow and serve her clients in a way that provides the very best experience. Connect with Hailey Kolbe Website Instagram Hailey's Project Inquiry Form Hailey's Design Process To apply for Business Mentorship with Hailey Kolbe What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast A Big Thank You to Today's Sponsor: Your source for premium hardwood and resilient flooring. Using the Revel Woods selector tool, you’ll be able to find curated suggestions for your project catered to your client’s home. When you sign up for a free professional membership, you’ll get access to exclusive discounts and referral benefits. Visit revelwoods.com to get started.

Today with Claire Jefford: Welcome to a Well-Designed Business. In today’s sponsored show, I’m sitting down with Claire Jefford—a seasoned designer, a business coach, and one of my trusted Power Talk Friday experts. Claire knows that the foundation of a successful business is trust and experience—and she’s formed the Interior Design Boss Academy to teach you how to build those two vital pieces for your business. Pick It Apart [13:38] Claire discusses why trust matters so much in business and how to build it from the very first touchpoint with a client. [23:25] Claire and LuAnn talk about the importance of the client experience. [30:51] Claire breaks down the modules of her course and how they help designers build a strong foundation for their business. [45:25] Claire shares what you get when you join the Interior Design Boss Academy. LuAnn Nigara and Claire Jefford's Ah-Ha Moments: “The quicker you can build trust, the faster clients will hand over the reins to you and not micromanage. You’ll just see a big shift.” -Claire Jefford “I have coached designers who have said that in their welcome emails they start talking about discounts. Who are you attracting there right now? You are attracting people who are counting their dollars. We don’t hire people in our business because they’re the cheapest. We hire because they’re the best.” -Claire Jefford “This industry is a luxury. We as designers or business owners can’t forget that whether you’re selling somebody something a $250 service or a $50,000 design fee, they’re coming to you for the experience.” -LuAnn Nigara More About Claire Jefford: Claire Jefford began her award-winning Interior Decorating firm in 2011 & quickly grew her business, boasting the highest reviewed design professional in the Toronto area with over 100 reviews. In 2017, Claire started a second business as a Business Coach. With a background in Human Resources, Claire is passionate about having organized processes, marketing & she also loves creating videos. Audiences love Claire for her authentic personality, her helpful, straight-up advice & cheeky sense of humour. Voted Top Influencer 3 years running by Modenus, Claire does speaking engagements, panel discussions & live video broadcasts from various events across North America. She also runs a highly active Facebook group, Interior Design Business Strategies, with over 5500 design professionals from around the world. Connect with Claire Jefford Website Instagram Facebook Pinterest Other Shows Mentioned: #237 Claire Jefford: How To Get More Clients With Video Content #325 Claire Jefford: Create Valuable Content to Sell Through Your Website #485 Power Talk Friday: Claire Jefford: Rock the Consult A big thank you to today's sponsor: Today's show is sponsored by Claire Jefford and The Interior Design Boss Academy. Check out all the details of her upcoming course, the “Interior Designer Boss Academy”. Enroll here: https://www.interiordesignbossacademy.com/

Today With Rebecca Hay: Today on A Well-Designed Business I am joined by Rebecca Hay, CEO of Rebecca Hay Designs. Through her podcast Resilient by Design and her course Power of Process, Rebecca is tapping into her experience with running her own business. She is sharing how she has learned to have a clear, organized, and thorough process of services resulting in success in every design project. Of course, it wasn’t always ‘success’ with Rebecca’s business. She had some eye-opening experiences, including what she calls a “lemon job” which, along with A Well-Designed Business and her peers, really opened her eyes to put proper focus on building a process of services. Listen in as Rebecca and I discuss processes and how through trial and error and the knowledge that process is constantly evolving she has managed to confidently run her business. Pick It Apart [6:30] Rebecca goes into how she learned that processes are important. [10:03] Rebecca explains how she felt that systems and processes seemed too advanced for her to try at first. [31:47] Rebecca shares how she councils designers through her podcast and through her Power of Process Course how to address processes. [41:00] LuAnn and Rebecca discuss charging for your consultations. LuAnn Nigara and Rebecca Hay's Ah-Ha Moments “No matter what the situation is, you have to rewind it back to where you think the mistake took place because that’s where the lesson is.” - LuAnn Nigara “If you never ask your clients those questions, you could go on for years having the same process that hasn't worked the best for your clients.” - LuAnn Nigara “If the new processes aren’t updated in writing, then when the next project rolls around it's not there to follow. Process is constantly evolving.” - Rebecca Hay More About Rebecca Hay: Rebecca Hay is CEO of Rebecca Hay Designs, podcast host, international speaker, and business coach. She helps driven interior designers who are frustrated, time-strapped and spinning their wheels to eliminate the chaos of running a design business so that they can achieve focus and clarity. She helps them implement systems and strategies to inspire their confidence and streamline their business, taking them from chaos to coordinated. Her methods and experience prove that anyone can uplevel their business without working around the clock & missing out on precious family time. She’s built her own seven-figure interior design business through trial and error and has eliminated the chaos giving her the freedom now to focus only on the parts that she enjoys most. Her goal is to disrupt the traditional elitism and secrecy that has been a cornerstone of the Interior Design industry for far too long. Rebecca believes in collaboration over competition and given the right tools & truly authentic marketing, any designer can be successful. Connect with Rebecca Hay Website Instagram Facebook What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #489: Power Talk Friday: Brad Clinard: Intentional Planning for Abundant Living #777: Power Talk Friday: Desi Creswell: Leading from Your Future Self #698: Power Talk Friday: Desi Creswell: Tactics to Beat Burnout and Overwhelm #557: Power Talk Friday: Desi Creswell: Develop Your CEO Mindset #475: Power Talk Friday: Desi Creswell: How to Create More Time #02: The Importance of Systems for a Profitable Interior Design Business With Sandra Funk Levy #585: Sandra Funk: Helping Designers Improve Their Business Systems #36: Susan Brunstrum: Practical Advice for Project Management #607: Sara Lynn Brennan: Project Management with Specific Deliverables and Deadlines A Big Thank You to Today's Sponsor: This episode is sponsored by Brad Clinard, the Director of Financial Design at High Point Financial Design. Brad and his team are not your average financial planners. Their mission is abundance for everyone, especially their clients and they believe it is their responsibility as Financial Designers to help people improve their lives, make better choices concerning their money, and positively impact their financial wellness. This is their one, extraordinary, and obsessive focus.

Today With Jeannie Andresen: Welcome to a Well-Designed Business. I often hear from designers who struggle to turn down undesirable businesses. That makes sense—it can be hard to say no to the wrong fit. It takes work on your own mindset to learn how to do that. Today, business coach Jeannie Andresen joins me to guide you through a straightforward process to determine your own worth, charge accordingly, and turn away the business that doesn’t align with it. Pick It Apart [7:52] Jeannie breaks down the art of the 10-minute phone call for crisis communication. [19:47] Jeannie explains why removing emotion makes business decisions easier. [38:22] LuAnn and Jeannie discuss why undercharging hurts both you and the client. [45:18] Jeannie shares how to overcome feeling bad about saying no. LuAnn Nigara and Jeannie Andresen's Ah-Ha Moments “If you’re going to convince yourself of a story, why don’t we just try a different story? Let’s say that if you say $6,000 then they thought it was going to be $10,000 and they are thrilled. Because that is just as likely as the story that they were expecting $3,000 and $6,000 is too much. We made them both up.” -LuAnn “You have to remember that in the tough conversations, the other person just wants to hear sometimes that you know a mistake was made. You don’t have to take it as a personal hit.” -LuAnn “The worse feeling is when you give a quote and they say yes to it quickly and you just crumble because you think you should have charged more. How does that allow you to show up moving forward with that client?” -Jeannie More About Jeannie Andresen: Jeannie is a former corporate director turned life and business coach who specializes in helping interior designers become confident in both business and leadership. Jeannie’s background includes a decade of experience in corporate America, running a recruiting business inside a Fortune 100 finance firm. Her role included directly managing a team of six, indirectly managing a team of thirty, and onboarding, training, and coaching sales professionals to develop habits of success to reach their business goals. Jeannie now focuses her business on teaching interior designers the processes of running an organized, successful, and efficient business, so they can finally become confident in their business abilities and make the money they deserve. Connect with Jeannie Andresen Website Instagram Facebook What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #363 Power Talk Friday: Eileen Hahn: Building An Exceptional Interior Design Team #710 Power Talk Friday: Terri Taylor: Get Paid What You are Worth. Sponsored by Interior Design Business Academy Summit 2021 A Big Thank You to Today's Sponsor: Kravet. Have you heard? The majority of Kravet Inc. products are in stock and ready to ship within days. Order your favorite patterns from Kravet’s exclusive in-stock collections like Barbara Barry’s Midsummer to CuratedKravet’s exclusive decorative accessories. Keep your design projects on track with Kravet Inc. and order memos today at http://www.kravet.com.

Today With Sherry Schmidt: Today I am joined by Sherry Schmidt, owner of Form and Function. With 20 years of experience in the industry, Sherry offers individualized one-stop residential and commercial design services. Today we are covering all things commercial design. Sherry puts all of her sales staff through a step by step training to teach them the art of conversation with clients. Whether you do commercial design, residential design and thinking about adding commercial, residential only, or you just think sales in general are scary, this episode will provide you with a ton of takeaways. You will also learn about Sherry’s course, the Consumer Centered Sales Method for Design Professionals, that will take sales training even farther giving you the confidence to close each and every sale. Pick It Apart [6:15] Sherry breaks down what she will be covering in our conversation about commercial design. [15:00] Sherry explains what territorial restrictions refer to in commercial design. [17:30] Being prepared with a list of questions about the project scope, budget and quality [29:20] Tips on using what you know about your competition during the initial interview. [49:59] What Sherry suggests designers watch out for in terms of budgeting. LuAnn Nigara and Sherry Schmidt's Ah-Ha Moments “Every situation is different. There are no problems, just solutions.” - Sherry Schmidt “How do I value engineering and still get the look for less?” - Sherry Schmidt “A huge takeaway is do not underestimate the interview, if we can’t wow them during this step then we’re just wasting our time.” - LuAnn Nigara More About Sherry Schmidt: Sherry Schmidt’s studies in art and psychology spawned her interest in interior design. With 20 years of experience in the industry, she offers individualized one-stop residential and commercial design services. Her client-inspired designs incorporate distinctive elements sourced from global artisans and suppliers to create exclusively tailored spaces. Sherry is dedicated to building trusted relationships and to providing superior service to clients throughout the Midwest and beyond. Connect with Sherry Schmidt Website Instagram Facebook What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #683: Jessica Matteson: The Client Experience is #1 in Design A Big Thank You to Today's Sponsor: Today's episode is sponsored by LuAnn University. This is not just education. Not just the support of your colleagues. And not just a great experience. Each department and class is crafted to provide targeted, proven instruction in key areas for profit and growth—all specific to the interior design and window treatment industries We are opening again this fall 2022 so do yourself a favor and look into this and all others we have coming at luannuniversity.com. The current roster for all of our 5 week courses are up, but please keep checking back because we are launching, brand new 3 hour intensives this semester as well. So check it out but go back in a few weeks to see the updates too.

More About Amber De La Garza: Amber De La Garza is The Productivity Specialist! Amber is a sought-after coach, trainer, speaker, writer, host of the Productivity Straight Talk podcast, and creator of Leverage Lab®. She helps business owners improve their time management and elevate their productivity to maximize profits, reduce stress, and make time for what matters most! Connect with Amber De La Garza Website Instagram Facebook Listen to Amber’s podcast! What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast A Big Thank You to Today's Sponsor: Today's episode is sponsored by LuAnn University. This is not just education. Not just the support of your colleagues. And not just a great experience. Each department and class is crafted to provide targeted, proven instruction in key areas for profit and growth—all specific to the interior design and window treatment industries We are opening again this fall 2022 so do yourself a favor and look into this and all others we have coming at luannuniversity.com. The current roster for all of our 5 week courses are up, but please keep checking back because we are launching, brand new 3 hour intensives this semester as well. So check it out but go back in a few weeks to see the updates too.

Today With Gillian Segal: Welcome to A Well-Designed Business. Today I am sitting down with Gillian Segal, owner of Gillian Segal Design and HUGE supporter of relationships. But that’s not Gillian’s only passion. Gillian's skill of sourcing has also contributed to her company’s success. Tune in to learn how strong relationships in all aspects of her business and how growing her ‘black book’ of vendors has made Gillian’s firm successful in six years. Pick It Apart [3:00] Gillian starts us right off on what developing community means to her. [7:38] How Gillian develops her supportive and collaborative team. [26:36] Gillian brings the same principles in strengthening relationships with her clients. [33:23] What comes to mind for Gillian in terms of the community with vendors and peers. LuAnn Nigara and Gillian Segal's Ah-Ha Moments “Design is a team sport because it definitely takes a village.” - Gillian Segal “Some things are out of our control, but what is in our control is how we conduct ourselves with our partners.” - Gillian Segal “The things that got you to your first $500,000 won’t be the things that will get you to your first million to your second million, and so on.” - LuAnn Nigara More About Gillian Segal: Gillian believes that design can have a profoundly positive impact on quality of life and has always had a passion for interior design and its influence on the way we feel day-to-day. At a young age, Gillian watched her parents build their first family home, and from that experience, she always knew that she wanted to change people’s lives through design. After completing her Bachelor of Arts Degree, Gillian pursued her love for design by attending B.C.I.T’s Interior Design program and graduated magna cum laude. From there, she earned her CID and began working with some of Vancouver’s top design studios, which catapulted the start of her eponymous design firm. Now servicing major cities, including Vancouver, Los Angeles, New York, and beyond, Gillian works with clients around the globe to create highly personalized spaces that speak authentically to their lifestyles. With an emphasis on playful, modern, and eclectic glamour, Gillian’s work is ever-evolving and frequently inspired by her travels and love for shifting styles throughout the decades. Gillian prioritizes the blending of old and new design aesthetics in order to continuously produce one-of-a-kind timeless spaces for her clients. Passionate about collaborative initiatives, Gillian continues to expand her endeavors in the product development market. She is the co-founder of Saint Lunette, which focuses on servicing developers, and most recently has curated a product design and wallpaper collection with Drop It Modern. Gillian has also shared her expertise as an interior design contributor and writer for marthastewart.com and Gray Malin. In between site checks and design appointments, she loves spending time with her family and raising her young children. When she’s not working, Gillian is passionate about giving back and often participates in volunteer work around her community. Gillian is excited to expand her reach and bring her tailored design approach to more of her favorite cities around the world. Connect with Gillian Segal Website Instagram What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #64- Laura Umansky- Plan Your Career with Intention and Purpose #363- Power Talk Friday: Eileen Hahn- Building An Exceptional Interior Design Team #492- Laura Umansky: Leadership is the Secret Sauce of Success A Big Thank You to Today's Sponsor: Today's episode is sponsored by LuAnn University. This is not just education. Not just the support of your colleagues. And not just a great experience. Each department and class is crafted to provide targeted, proven instruction in key areas for profit and growth—all specific to the interior design and window treatment industries We are opening again this fall 2022 so do yourself a favor and look into this and all others we have coming at luannuniversity.com. The current roster for all of our 5 week courses are up, but please keep checking back because we are launching, brand new 3 hour intensives this semester as well. So check it out but go back in a few weeks to see the updates

Today’s Show Sponsored by the “Interior Design Standard.” Welcome to a Well-Designed Business. On today’s sponsored show, Sandra Funk is here to share all the details of her upcoming course, the “Interior Design Standard”. I’m so excited to share Sandra Funk’s business program, the “Interior Design Standard”, with you because I know it will be the best investment for your business. Enroll here: https://interiordesignstandard.com/luann Today with Sandra Funk: Sandra's back on the show today, and we are talking all about growth and change. Mistakes and obstacles can lead to growth and transformation. Find out why Sandra never asks a client for their budget, and what she does instead. This is one you don't want to miss! This will also be your exclusive invitation to sign up for the Interior Design Standard, so you can achieve the same transformation as Sandra's design firm, without having to make all the mistakes yourself. More About Sandra Funk: Sandra Funk is the CEO and Principal Designer of House of Funk, a greater New York area design firm working wherever great clients need us. This is interior design with a soul and a sense of place; reflecting your desires, personality, and style. House of Funk creates thoughtful homes with an emphasis on clean lines and soulful touches, all rooted in tradition. Sandra is an Accredited Professional for the Sustainable Furnishings Council. Sandra’s award-winning design work has been featured in publications such as Elle Decor, House Beautiful, The Huffington Post, Apartment Therapy, Aspire Design & Home, and Luxe Interiors + Design. With almost two decades in the interior design industry, Sandra is launching the Interior Design Standard in the spring of 2020 – a template for designers to utilize her streamlined processes and business structure to bring joy and profit to their own design business. Connect with Sandra Funk Website Instagram Facebook Pinterest Other Shows Mentioned: #753: Sandra Funk: How to Grow a Thriving Luxury Interior Design Business #660: Sandra Funk: Level Up Your Business Through Mentorship, Coaching, and Classes. Sponsored Show: “Interior Design Standard” #585: Sandra Funk: Helping Designers Improve Their Business Systems #520: Power Talk Friday: Sandra Funk: The Interior Design Standard is Here! #145: Sandra Funk of House of Funk: Why and How She Re-Branded her 10-Year-old Firm #02: The Importance of Systems for a Profitable Interior Design Business With Sandra Funk Levy

Today With Richelle Plett: Welcome to A Well-Designed Business, with Richelle Plett, seasoned interior designer, and expert in upholstered furniture. We talk about her proprietary course, Upholstery Uncovered, which is accompanied by her, literally beautiful, book by the same name. We also talk about her exciting new 3-hour intensive course available through LuAnn University starting fall 2022, called "Close more upholstered furniture sales: No sit test required!". This episode and her courses are for you if you have ever struggled to sell upholstered pieces to your clients without a “sit test”. When you know the ergonomics of upholstered pieces and the construction of them, you can confidently specify comfortable, beautiful upholstered furniture without the stress and anxiety of “will they like it”? Be the expert and learn how to confidently sell upholstered furniture even when your client cannot try it themselves. Pick It Apart [4:00] LuAnn and Richelle explain the importance of how you can build trust by having the knowledge of what you are selling. [7:02] As a full service interior designer, Richelle shares how she came to know so much about upholstery. [20:45] Richelle runs through some of the topics covered in her book, Upholstery Uncovered. [31:30] Information on Richelle’s upcoming course for LuAnn University. LuAnn Nigara and Richelle Plett's Ah-Ha Moments “From a sales standpoint, anytime I can understand exactly what I am talking about it’s so much easier to sell.” - LuAnn Nigara “As a designer, you need to be able to read the frame, look at it and notice that this particular fabric, whether I’m reupholstering it or selecting a custom fabric and recognize how that is going to look.” - Richelle Plett “Once you have a good understanding about what your client’s needs are for the upholstered piece in that space, it basically designs itself.” Richelle Plett More About Richelle Plett: Craving a way to confidently source custom upholstery and meet your client’s needs without resorting to crowdsourcing social media for the answer? Then you should know Richelle Plett. In addition to being a “seasoned” interior designer, Richelle has developed a course called UPHOLSTERY UNCVOVERED that teaches design professionals how to identify and analyze upholstery construction materials and methods so they can make informed decisions on their client’s behalf. Having previously owned an upholstery studio that specialized in the restoration of vintage seating, Richelle has had the unique opportunity to observe how various materials and construction methods wear in real life. In UPHOLSTERY UNCOVERED, she presents the information in an unbiased manner diving deep into frames, foundations, springs, cushions, fabrics, and custom fabric application, and empowers students to confidently specify custom upholstery WITHOUT clients insisting on sitting on it first! When not geeking out over the pros and cons of 8-way hand-tied coils springs, Richelle can be found on her own sofa with her dog streaming a documentary and devouring black jellybeans. Connect with Richelle Plett Website Instagram Facebook LinkedIn What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast A Big Thank You to Today's Sponsor: Today's episode is sponsored by LuAnn University. This is not just education. Not just the support of your colleagues. And not just a great experience. Each department and class is crafted to provide targeted, proven instruction in key areas for profit and growth—all specific to the interior design and window treatment industries We are opening again this fall 2022 so do yourself a favor and look into this and all others we have coming at luannuniversity.com. The current roster for all of our 5 week courses are up, but please keep checking back because we are launching, brand new 3 hour intensives this semester as well. So check it out but go back in a few weeks to see the updates too.

Today With Jamie Van Cuyk: It seems like everywhere I turn, businesses in our industry are hiring. And yet, just as many of them are struggling to find the right way to hire and onboard for long-term success. Today, Jamie Van Cuyk of Growing Your Business joins me to discuss the ins and outs of hiring the best fit employee for your team. Pick It Apart [2:14] Jamie discusses why hiring has changed so drastically in the last year and what it means for businesses looking to hire. [20:05] Jamie shares her insights on the interview process, beginning with the job description. [34:55] Jamie and LuAnn discuss the importance of the onboarding process. [52:30] Jamie breaks down the importance of flexibility in work schedules for the modern workforce. LuAnn Nigara and Jamie Van Cuyk's Ah-Ha Moments “Just like in our design projects, the more clarity we can have upfront and the more we can create that in the job description and the job posting and the interview, the better match we’re going to ultimately end up with.” -LuAnn “The main thing about onboarding is teaching your expectations so you are happy with their performance. If you don’t teach them your expectations, they’re going to make up their own expectations.” -Jamie More About Jamie Van Cuyk: Jamie Van Cuyk, the owner and lead strategist of Growing Your Team, is an expert in hiring and onboarding teams within small businesses. Drawing from over 15 years of leadership experience, Jamie teaches her clients how to hire their early team members, including employees and long-term contractors. By learning the dynamics of each company and their specific needs, she helps them and their perfect, long-lasting team members and avoids the hiring and ring cycle. On a personal side, Jamie lives in St Petersburg, FL, with her husband and two daughters, is a hobby winemaker, loves to travel, and enjoys exercise that takes her feet off the ground, including rock climbing and aerial dance. Connect with Jamie Van Cuyk Website Facebook Instagram Pinterest LinkedIn Listen to Jamie's podcast Free gift for listeners! What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #363 Power Talk Friday: Eileen Hahn: Building An Exceptional Interior Design Team #634 Power Talk Friday: Jessica Harling: A Specific Process for Onboarding a New Hire Other Resources Mentioned: Link to Hiring & Team Management Collection on website : https://luannnigara.com/category/hiring-team-management/ A Big Thank You to Today's Sponsor: Before we dive into today’s episode, let’s take a moment to thank our show sponsor, Revelwoods, your source for premium hardwood and resilient flooring. Using the Revel Woods selector tool, you’ll be able to find curated suggestions for your project catered to your client’s home. When you sign up for a free professional membership, you’ll get access to exclusive discounts and referral benefits. Visit revelwoods.com to get started.

Today With Brook Perdigon: Welcome to A Well-Designed Business. Today I am joined by Brook Perdigon, artist, designer, and owner of Brook Perdigon Textiles (BPT). Brook emailed me describing her transition from creative artist, to creative business owner. She explains there is an artist identity and a business owner identity. And how do we navigate that? Well Brook and I discuss all of her aha moments along her seven years in a creative business, along with the different approaches she took to those stubborn recurring challenges. Enjoy! Pick It Apart [3:20] Brook starts off with how she learned the hard way the difference between the two business identities; artist and business owner. [22:53] Brook gives multiple ways you can reach a customer when one way doesn’t work. [40:10] Brook talks about Design Social Popups and how they’ve been beneficial in her business. LuAnn Nigara and Brook Perdigon's Ah-Ha Moments “The creative mind always finds a way.” - Brook Perdigon “Having a goal with a timeline makes it real.” - LuAnn Nigara “My responsibility is to not only design a product, but also a functioning business that's profitable and can pay my employees.” - Brook Perdigon “As my business grows each year, my challenges evolve.” - Brook Perdigon More About Brook Perdigon: Artist and designer Brook Perdigon founded her company in 2015. Informed by history, culture, creativity and craft, Brook Perdigon Textiles (BPT) has quickly grown from a small business to a global brand with showrooms across the United States as well as in the U.K., Canada, and Australia. In addition to textile collections, BPT offers wallpaper, custom fine art, and thoughtful industry collaborations. BPT has been featured in The World of Interiors, LUXE Magazine, House & Garden, C Magazine, Country Living, The New York Times, Modern Luxury and other leading design publications. Collections thread art, history and culture through the lens of modern making. Antique textiles inform Brook’s drawings and sketches, resulting in a process and practice that embraces imperfection and celebrates the human hand. Many fabrics are hand-screened on Belgian linen, and each product embodies an individual, idiosyncratic voice. A graduate of Washington University in St. Louis, Brook began her career as an independent artist creating custom textile collections for interior designers in Los Angeles, New York, and Paris. She went on to work as a senior designer for Tai Ping Carpets, designing textiles for high-profile clients and prestigious projects worldwide. She founded BPT, in part, to cultivate and support artists, women and fellow small business owners in her community. Many of her fabrics are printed in Los Angeles, and she regularly collaborates with local artists—a partnership with TARP, for example, led to the creation of a painted pool and dance performance inspired by her Ituri design. Brook currently lives in Los Angeles with her husband, Michael, their children, Mallory and Tanner. Connect with Brook Perdigon Website Instagram Facebook What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #769: Power Talk Friday: Leah Neaderthal: Sales Techniques For Introverts. A Big Thank You to Today's Sponsor: Join us for the Prerequisites for Success free zoom event on September 15th at 12:30 EDT. Come spend some time with me and some of the most brilliant brains in the design industry, the incredible instructors of LuAnn University! If you know me and have been to any of my events before, you know that this is going to be tons of fun and tons of information that you can take to your business. This event is absolutely free and each instructor is going to share their best advice, the thing you should know in order to be successful in their respective areas of expertise in LU. Go to luannnigara.com/success to register.

Today With Andrea Liebross: Welcome to A Well-Designed Business. Today, Andrea Liebross, certified business and life coach, podcaster and owner of Andrea Liebross Coaching, LLC. is here to talk about self worth. She provides some great tips, strategies, and facts that will help us ditch our doubt in our skills and what we charge, and come out with one hundred percent assurance in how we conduct our business. Even I took a page out of Andrea’s book from the great tips she was offering. This is definitely worth the listen if you ever feel stuck or if your business feels stagnant due to not recognizing your own worth. Pick It Apart [4:30] Andrea shares how she approaches the subject of worthiness with her clients. [15:30] Andrea starts to explain what to do next when you aren’t believing in yourself and your self worth. [31:49] Andrea shares how to find emotional and financially mature clients. [51:50] Andrea tells us about her podcast Time to Level Up and how you can reach her. LuAnn Nigara and Andrea Liebross' Ah-Ha Moments “The more dissonance you have with your worth, the more drama you have about your worth or pricing.” - Andrea Liebross “You need to think that you are undercharging them and over delivering.” - Andrea Liebross “You have a talent and a gift that we need, but if you don’t create a sustainable business that provides you with the lifestyle you deserve then how can you stay in business so people can enjoy your gifts?” - LuAnn Nigara More About Andrea Liebross: After graduating from Dartmouth College and marrying the guy that lived down the hall, Andrea Liebross and her husband packed up the 1980s red Cadillac, left the northeast, and eventually made their way to the midwest city known for the Indianapolis 500. Over the last few decades, Andrea has started 3 successful businesses, all while raising two kids, now ages 20 and 17, and several giant puppies. As a certified business and life coach, Andrea's known for helping high-achieving women make the shift from overwhelm to freedom in both their personal and professional life. Her goal is to guide these bold, ambitious women to create their own custom secret sauce for success by combining just two ingredients - the right mindset and solid systems. Andrea believes every problem is solvable and every dream is possible IF you make it all simple, doable and FUN (even the systems). Connect with Andrea Liebross Website Instagram Facebook What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #577- Power Talk Friday: Amber De La Garza, LuAnn is in the “Productivity” Hot Seat. Time to Level Up Episode 30- What Are You Worth? How to Put a Price on it. A Big Thank You to Today's Sponsor: Today's episode is sponsored by LuAnn University. This is not just education. Not just the support of your colleagues. And not just a great experience. Each department and class is crafted to provide targeted, proven instruction in key areas for profit and growth—all specific to the interior design and window treatment industries We are opening again this fall 2022 so do yourself a favor and look into this and all others we have coming at luannuniversity.com. The current roster for all of our 5 week courses are up, but please keep checking back because we are launching, brand new 3 hour intensives this semester as well. So check it out but go back in a few weeks to see the updates too.

Today With Allison Handler: Welcome to A Well-Design Business. Today I am joined by Allison Handler, owner of Allison Handler Design. Through listening to AWDB, taking courses at LuAnn University, facing hard challenges and creating important relationships, Allison earned $1 million in gross sales, in her first year of business. Allison reached out to me and I was impressed with her work ethic and story. She wanted to share with you everything she learned in that first year, including what she learned about systems and processes, forming relationships, and the hard lessons along the way. Enjoy! Pick It Apart [13:18] Allison starts to share her story. [27:19] Allison provides tips on how she navigates the conversation regarding budget. [37:05] Allison shares struggles and aha moments along the way. [39:20] What Allison would suggest for someone who doesn't feel like they have a good trade support team. LuAnn Nigara and Allison Handler's Ah-Ha Moments “I can’t be successful, if I don’t know the budget and it’s not realistic.” - Allison Handler “There’s so much power to the relationships that we build, but the motor to that power is having the courage to put yourself out there.” - LuAnn Nigara More About Allison Handler: It all begins and ends with relationships. Allison Handler Design prides itself on building and maintaining incredible relationships with both clients and vendors, working hard every day to make sure that a client’s wants and needs are satisfied by keeping a close-knit but wide-reaching team of vendor partners on hand to seamlessly execute the vision. As lead designer and visionary, Allison oversees all projects, ensuring the AHD aesthetic is incorporated while keeping the client’s personal preferences foremost. We strongly believe in making the most out of every clients’ budget, and source from the best mid-to-high end suppliers including well-known brands and exclusive smaller artisans, to ensure long lasting and high quality products that will last and feel unique to each space. On a personal note, Allison was born and raised right here in Bergen County, NJ. After moving to Florida at age 15 with her family, she returned to the northeast after college to pursue a career in the fashion industry. Twenty years later, after getting married and having a family of her own, she knew it was time for a change. Allison Handler Design was born, almost by accident, after several friends and family members asked for help with their own home projects. Building off her fashion roots, Allison discovered she had a major passion and natural talent for interiors and decided to pursue it as a new career path. Allison Handler Design is now a thriving business thanks to the support of current and past clients, and we look forward to continuing to grow and carve out our place in this little corner of the world. Connect with Allison Handler Website Instagram Facebook What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #779- Power Talk Friday: Madeleine MacRae: What Should the CEO of an Interior Design Firm Be Doing? #786- Meredith Huck: From Corporate to Interior Design Business: 3 Insights to Succeed A Big Thank You to Today's Sponsor: Today's episode is sponsored by LuAnn University. This is not just education. Not just the support of your colleagues. And not just a great experience. Each department and class is crafted to provide targeted, proven instruction in key areas for profit and growth—all specific to the interior design and window treatment industries. We are opening again this fall 2022 so do yourself a favor and look into this and all others we have coming at luannuniversity.com. The current roster for all of our 5-week courses is up, but please keep checking back because we are launching, brand new 3-hour intensives this semester as well. So check it out but go back in a few weeks to see the updates too.

Today With Katie McFarlan: Welcome to a Well-Designed Business. What does it take to be successful? We talk about it week in and week out on the show. There are so many details, so many facets to business success. But there are a handful of business practices that every successful designer puts into place—the things that set them apart from those who struggle. Today, Katie McFarlan of Dakota Design Co joins me to share the six business practices she believes are key to a well-designed business. Pick It Apart [11:54] Katie breaks down why setting a project minimum is important and the different ways to do it. [22:57] LuAnn and Katie discuss the value of clear service offerings and processes. [32:57] Katie shares why investing in yourself is vital. [47:42] LuAnn and Katie talk about professional photography and why it matters even if you don’t have projects yet. [51:28] Katie highlights how setting boundaries helps with business success. LuAnn Nigara and Katie McFarlan's Ah-Ha Moments “The more clarity you can put around things the less opportunity there is for designers to complain about “scope creep.” If you didn’t define what it is that you do, how is the client supposed to know that it’s out of the parameters?” -LuAnn “When you do the same thing over and over again, it’s good at getting you to be more efficient and working out the kinks. Your clients will enjoy working with you more when they know what to expect.” -Katie More About Katie McFarlan: As a former wedding and event planner with 16 years of experience in operations and project management, Katie enjoys using both her creative and analytical sides to find solutions that work for her clients. With her intimate knowledge of how both industries work, she knows what it takes to get behind-the-scenes operations running smoothly so businesses can grow in a sustainable and professional way. Today her business, Dakota Design Company, helps interior designers and wedding planners who are buried in business operations get back to doing the creative work they love. Through consulting and done-for-you implementation, she and her all-female team streamline their clients’ services and pricing, create strategic client experiences, and refine and implement processes their teams and customers will appreciate. Connect with Katie McFarlan Website Instagram Blog Client Experience Download for listeners What’s new with LuAnn Nigara Power Talk Friday Tour at High Point Exciting Windows! Build a Better Business Registration luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #678 Power Talk Friday: Katie McFarlan: The Client Experience Starts with Processes A Big Thank You to Today's Sponsor: Mydoma Studio, your complete designer toolkit. Mydoma makes it easy to streamline your processes, track projects, communicate with clients, and get organized. It’s created by designers for designers, specifically to address what you need as a business owner. I’ve said countless times that systems and processes are how you reach the next level of profitability. Mydoma Studio makes it easy to do that. You can get 20% off your first three months by going to mydomastudio.com/awelldesignedbusiness