The Think Factory Podcast

In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal chats with Amit Shah, COO of Virta Health, about the company’s bold mission to reverse diabetes and obesity for one billion people. Amit shares how Virta tackles the root cause—poor nutrition—through continuous remote care that uses real-time biomarker tracking, lifestyle coaching, and medication deprescription.By helping patients make sustainable changes and reduce reliance on drugs like GLP-1s, Virta is reshaping what effective, scalable health care looks like. Amit also dives into leadership lessons from scaling high-growth organizations, stressing the importance of patient-centered care and building systems for continuous improvement.Disclaimer

In this episode of The Think Factory, the executive team at HC3 shares how they’ve built a thriving culture in the competitive world of fintech and transactional printing. Having doubled in size over the last five years and expanded through strategic acquisitions, HC3 has built a reputation for long-term client relationships and innovative solutions that merge technology with essential financial communications.Kristin Jones (CFO), Tori VanCura-Rutland (Chief Growth Officer), and Lee Long (Chief Experience Officer) share how they’ve turned leadership into a company-wide practice. From using EOS to guide growth to normalizing failure as a leadership lesson, they reveal the strategies that keep their people engaged and their company moving forward.Disclaimer

In this episode of The Think Factory podcast, the conversation explores the entrepreneurial journey behind Silver Defender, a company focused on antimicrobial protective films---making high-touch surfaces safer in hospitals, stadiums, and beyond.Our guest, Zeynep Ekemen, shares candid insights about managing the high-pressure demands of running multiple businesses and reflecting on lessons from the pandemic. She underscores the role of mentorship, encouraging entrepreneurs to seek guidance from those who have successfully navigated similar paths—while also remembering to give value back. Looking ahead, Silver Defender is expanding within healthcare systems while also developing new related products.Disclaimer

In this episode of The Think Factory podcast, host Chris Santomassimo visits Harry Paulison, President of Sonic Packaging Industries, to uncover how the company has spent 30 years turning packaging into a true competitive advantage. From pharmaceuticals to personal care, Sonic delivers turnkey solutions that balance creativity, compliance, and supply chain efficiency—helping clients launch products right the first time.Harry shares how Sonic scaled during the pandemic, why the company invests heavily in technology and U.S.-based manufacturing, and how trust and transparency have built lasting client relationships. More than packaging, Sonic provides strategy, speed, and solutions that bring products to life.Disclaimer

On this episode of The Think Factory, we put a spotlight on The Artus Corporation — a fourth-generation New Jersey manufacturer that’s been perfecting the art of precision shims since 1941.We sit down with Noah Katzenstein, VP of Sales & Marketing, who shares how Artus' simple yet brilliant color-coded system has become a game-changer for engineers, while their commitment to U.S.-based manufacturing has helped them stay resilient through decades of disruption. Noah shares how the company balances heritage with modernization, investing in new technology while keeping decades-old machines running with expert craftsmanship. It’s a story of tradition, innovation, and the kind of staying power few manufacturers achieve.Disclaimer

In this episode of The Think Factory Podcast, host Chris Santomassimo is joined by Hilda Murray and Blaes Green of TPC Packaging and Emily Leonczyk of the Paperboard Packaging Council (PPC) for a conversation at the intersection of family-owned business, innovation, and industry collaboration.Hilda shares TPC’s remarkable 100-year legacy as a third and fourth-generation family-owned company specializing in luxury packaging for cosmetics, spirits, pharmaceuticals, and collectibles. Known for its award-winning designs and advanced technologies such as digital foiling and Skodex embellishment, TPC continues to blend artistry, technology, and craftsmanship to create packaging that elevates brands and captures consumer attention.Emily provides insights into the 96-year-old Paperboard Packaging Council, a trade association representing folding carton and rigid box suppliers across North America. PPC supports the industry through training, advocacy, networking, and its signature carton competition, while fostering a culture where even competitors collaborate to solve challenges and drive innovation. The discussion wraps with anticipation for PPC’s upcoming Fall Conference in Vancouver, underscoring the packaging industry’s strength in community, innovation, and shared growth.Disclaimer

Join us for an inspiring episode of the Think Factory's Women's Roundtable podcast as we sit down with Christine Geissler, Global SVP of Human Resources at Reckitt.With a career spanning four decades at some of the world's top companies, including a 20-year tenure at Nestle, Christine offers a unique perspective on rising through the ranks. In a candid conversation with host Alka Bahal, she discusses the importance of a people-centered leadership style, the power of curiosity, and her belief that you can be "strong enough" to make tough decisions while still acting with care and empathy.She challenges the idea of "scarcity thinking" among women, advocating for a culture of abundance where women lift each other up rather than tearing each other down. This is a must-listen for anyone who has ever felt the pressures of imposter syndrome or been told their leadership approach isn't the norm.Disclaimer

.Welcome to a fascinating episode of the Think Factory's Workplace Podcast, where we explore the crucial role of culture in business and community. Host Alka Bahal sits down with Farhanna Sayegh, a seasoned cross-cultural marketing strategist, founder of Cultural Fit, and the First Lady of Paterson, New Jersey.Farhanna draws on her extensive experience working with global brands and her deep civic engagement to explain why "one-size-fits-all" messaging is a thing of the past. She shares invaluable insights on navigating today’s diverse landscape, from balancing global brand consistency with local cultural nuances to addressing disparities in marketing.Disclaimer

In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal sits down with Dr. Gary Ingenito, a seasoned healthcare executive whose career spans clinical development, regulatory affairs, and medical operations.Dr. Ingenito shares how his dual MD and PhD shaped his critical thinking, career trajectory, and ability to bridge academic research with the pharmaceutical industry. He reflects on his transition from treating one patient at a time to impacting thousands through product development, and on the importance of understanding drugs, biologics, and combination products from multiple angles.From adaptive trial designs to the growing role of biomarkers, he offers insight into how drug development has evolved over the past three decades and underscores the crucial link between regulatory strategy and clinical feasibility.Disclaimer

What happens when your child suddenly stops hitting their developmental milestones—and you have no idea where to turn?In this episode of The Think Factory, Mary Krupp, Co-Director of Progressive Steps, opens up about the emotional side of early intervention. She shares what it’s really like for parents dealing with fear, stigma, and information overload, and how Progressive Steps makes the process feel less overwhelming, meeting families where they are -- literally and emotionally.Disclaimer

.In this episode of The Think Factory, host Anthony Davis speaks with John Harada, co-founder of Solace AI, a pioneering company based in Pennsylvania that’s redefining how AI operates by prioritizing privacy, regulatory compliance, and local data storage. This approach allows businesses—especially in sensitive sectors like banking, healthcare, HR, and disaster relief—to benefit from AI-driven insights without risking security breaches or regulatory violations.With the help of his teenage sons, who are actively developing and presenting their research, Solus has earned peer-reviewed validation and is preparing to showcase use cases at multiple conferences. While the technology is fully functional and scalable today, their primary challenge is spreading awareness.Harada emphasizes that unlike many tech companies profiting off data mining and storage fees, Solace AI is designed to return control to users—making AI a trusted, private, and cost-effective partner rather than a risk.Disclaimer

Join host Chris Santomassimo in our latest episode of The Think Factory as he sits down with John Cappelletti, Senior VP of Kirkwood Secure Health (Kirkwood) for an insightful journey through the ever-evolving world of print.Discover how John's unique path, from the tactile experience of offset printing to pioneering dynamic and personalized communications for CVS shaped his unparalleled expertise. John offers a rare, multi-sided perspective, having begun his career running a printing press, then navigating the complexities of the agency side, managing print for a major client like CVS, and now returning to the printing space with Kirkwood. Kirkwood Printing is the company’s specialized division focused on secure, compliant, and high-impact healthcare communications.Disclaimer

In this episode of The Think Factory Podcast, Bob Stewart of Hannaford and Dumas shares how his military background as a Marine officer has shaped his approach to leadership, sales, and operations in the commercial printing industry.He emphasizes the importance of understanding a customer’s mission before jumping into solutions, and how cultivating goodwill and relationship capital often leads to better business outcomes. Bob also highlights the importance of mission-first thinking and being willing to do the small jobs that others reject, recognizing them as gateways to deeper client relationships.Throughout the episode, Stewart’s philosophy is clear: success in both the military and business requires planning, flexibility, and a relentless commitment to solving problems with the resources at hand.Disclaimer

In this episode of The Think Factory, we sit down with Ryan Autumn, the creative force behind Autumn Woods. Along the way, he explains how a combination of resourcefulness, mentorship, and persistent optimism helped him scale the company into a sellable, sustainable enterprise—one that he eventually sold, then boldly bought back.He dives into the power of doing the hard jobs yourself first, the indispensable advice of mentors, and why understanding scalability and delegation became his formula for long-term success.Disclaimer

In this powerful episode of The Think Factory, podcast host Susan Kleiner interviews Annette Redding and Coralee Schmitz—two behavioral health leaders whose personal journeys have uniquely shaped their mission at GoMo Health. The episode explores how COVID-19 accelerated innovation in behavioral health, prompting Annette and Coralie to lean into technology they once viewed skeptically. Tune in to hear a testament to how lived experience and digital innovation can create scalable, life-saving impact.Disclaimer

What if your print shop could see exactly where it’s making—or losing—money in real time? In this episode, Print Profit founder Nick Gawreluk joins The Think Factory to reveal how outdated cost models are quietly draining profits across the industry. He shares how his software gives print businesses 20/20 visibility into their pricing, costing, and margins—transforming guesswork into strategy.From solo shops to global PSPs, Nick’s mission is clear: help owners work smarter, not harder. If you’ve ever wondered why your P&L never matches your gut, this episode is a must-listen. To learn more, visit www.printprofit.com or connect with Nick directly on LinkedIn.Disclaimer

In this episode of The Think Factory - Workplace Podcast, host Alka Bahal speaks with Rachel Platt, CEO of PLATTinum Consulting, about the evolving role of strategic human resources in today’s workplace. Rachel shares her transition from corporate HR executive to founder of a consultancy that partners with small and mid-sized organizations to build intentional, people-first strategies by bringing external credibility, insight, and objectivity.Unlike traditional HR staffing firms, PLATTinum provides high-level, customized support to existing HR departments—grounded in data, best practices, and deep experience across industries. As Rachel notes, “Sometimes the executive team needs to hear it from an outsider.”Disclaimer

In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal speaks with Tom Redding, Executive Vice President and Healthcare Practice Leader at St. Onge Company.Redding unpacks his journey into healthcare consulting and highlights how his team helps major health systems improve operational performance. The discussion spans pressing industry shifts, from the growing importance of home-based care delivery to the transformative role logistics will play in the future of healthcare. Redding also touches on the evolving influence of AI—from automating routine communication to potentially reshaping clinical decision-making.Learn why tomorrow’s most successful health systems won’t just be great at medicine—they’ll be great at movement.Disclaimer

In this episode of The Think Factory podcast, Alka Bahal sits down with Valerie Chianuri—General Counsel, Head of People, and wearer of many hats at NTOP, a computational design startup reshaping advanced manufacturing with AI.With refreshing honesty, she opens up about navigating chaos in startups, bridging cross-generational communication, and why being a "roll-up-your-sleeves" leader is often the secret to building resilient teams. Valerie also reflects on lessons from her immigrant upbringing, her growth into government relations, and what keeps her up at night—hint: it’s more than just her cat.Disclaimer

In this episode of the The Think Factory podcast, host Alka Bahal sits down with Jonah Fink, President of Net2Phone, to discuss how the company is transforming cloud communications and workplace productivity. Originating from IDT’s early days in VoIP, Net2Phone has evolved into a global provider of modern, mobile-first cloud communications tools for businesses. Their latest innovation, Net2Phone Coach, takes things a step further—leveraging AI to analyze employee conversations, emails, and video calls in real time. It provides both executives and individual employees with actionable insights and performance coaching, creating a tangible bridge between remote employers and teams, improving productivity.Disclaimer

In this episode of TheThink Factory, Rich Vaill—President of Custom Marketing Solutions, LLC and a proud Marine Corps veteran—shares his journey from military service to entrepreneurship, and the mission he’s embraced to support fellow veterans through career transitions.Rich discusses the emotional challenges of leaving the military, the struggle to translate service experience into civilian roles, and the importance of finding purpose, community, and opportunity after active duty. He also highlights his long-running LinkedIn group, Jobs for Veterans, a platform committed to connecting vets with real, vetted job opportunities. Whether you're a veteran navigating your next chapter or a civilian eager to support those who served, this conversation offers insight, practical advice, and a call to action.Disclaimer

In this episode of The Think Factory, Paul Yater shares the unconventional path that led him to IT leadership and ultimately to serving as both Chief Information Officer and Head of Human Resources at 84 Lumber—highlighting the value of agile, cross-functional leadership in today’s business environment.With roots in various IT leadership roles, Yater stepped up to lead HR during a time of transition, relying on his business instincts, people skills, and operational insight rather than formal HR credentials. The conversation also delves into the dual impact of AI from both CIO and HR perspectives, with Yater likening AI to a kitchen microwave.Yater’s story is a case study in courage, capability, and the power of transferable skills across business domains.Disclaimer

In this episode of The Think Factory, host Chris Santomassimo sits down with Erik Norman, President of swissQprint America. With swissQprint’s recent wave of innovation and product launches making headlines, the timing couldn’t have been better. The conversation kicks off with a spotlight on the new Generation 5 platform—specifically the Nyala 5 and Impala 5 models.Erik also sheds light on swissQprint's philosophy, sharing how the company operates with the understanding that printers are a major investment for any of their clients, small or large. He elaborates on how swissQprint's mission isn't to push frequent upgrades but rather give clients a platform that grows with their business, stays dependable, and in the words of one satisfied customer "this device just takes a load off my shoulders."Tune in to hear more about swissQprint America's vibrant mark in the print and packing industry.Disclaimer

In this episode of The Think Factory, host Chris Santomassimo sits down with Paul Hudson, CEO of Hudson Printing, for a candid conversation on innovation, purpose, and the evolving role of print in a digital world.Paul unpacks how Hudson Printing is pushing boundaries—from environmental commitments like carbon balancing to proprietary offerings like Spark+ (enhanced color) and TOPO (tactile embellishments). Paul believes every piece of print is hired to perform a job, whether that’s selling a product, sparking reflection, or preserving memory. This insight fuels Hudson’s approach to both design and strategy. The episode is a compelling listen for brand leaders, marketers, and anyone curious about how traditional print can still lead innovation in a digital-first world.Disclaimer

In this episode of The Think Factory, therapist and Train Emotions founder Barbara Mosquera shares how childhood trauma, cultural identity, and access to care shape her mission. A former teacher turned therapist, Barbara now leads a diverse team focused on making mental health support more relatable and affordable—especially for communities of color. She opens up about her psychodynamic approach, her upcoming CASA volunteer work, and why trauma, big or small, deserves attention.Disclaimer

In this episode of The Think Factory podcast, host Chris Santomassimo speaks with Kevin Heslin, President of Seaway Printing, and Ian Heslin, Vice President, about Seaway’s evolution from a $1 million general commercial shop into a $27 million specialized, data-driven operation. They discuss how performance transparency and real-time data tracking have optimized productivity and fostered a culture of accountability and continuous improvement.This conversation also delves into the complexities of generational leadership transition. Kevin and Ian highlight the importance of aligning roles with individual strengths rather than legacy job descriptions. For Kevin, the most vital lesson to pass down wasn't how to run a press, but how the business actually makes--and loses--money, emphasizing the critical need to understand where value is created within the business.Disclaimer

As the owner and COO of Evolve Human Labs, Courtney Balderas-Jacob is shaping what care looks like with trauma-informed leadership and spaces that welcome everyone who walks in. In this episode, she shares how designing for empathy and simplicity isn’t just good for clients—it’s transformed how her teams work, grow, and stay engaged.Courtney also gets candid about leading a workplace where five generations work side by side. From tech-savvy Gen Z to seasoned professionals, she explains how clear communication and flexible systems help everyone thrive. Whether you’re a founder, manager, or just trying to build a better culture, Courtney offers fresh, practical ways to make wellness part of the everyday experience.Disclaimer

In this episode of The Think Factory podcast, Alka Bahal sits down with Darryl Stratton, HR Director of Alpine Ocean. Alpine Ocean provides expert services in acquiring, analyzing and interpreting data from marine offshore, nearshore and freshwater environments. The company caters to complex and challenging projects that require high-quality data, on-time delivery, and exacting safety standards.Stratton shares his perspective on the current challenges facing the wind energy sector, including the impact of U.S. policy shifts and emerging opportunities abroad. He explains how Alpine Ocean is focusing on expanding into European and other international markets while supporting a broad range of clients, from government agencies to utilities and offshore projects. Beyond industry insights, Darryl also offers a candid view of his leadership style, influenced by his military background.Disclaimer

In this episode of the Think Factory Workplace Podcast, our podcast host Alka Bahal sits with Deepak Shrivastava to discuss valuable HR insights, emphasizing the importance of hiring the right talent for fast-paced, evolving environments. Drawing from his experiences, Deepak explains that the key to success is hiring individuals exhibiting natural curiosity and adaptability, citing real-life instances.With a career that spans management consulting, e-commerce, real estate, healthcare, and now AI, Deepak shares the leadership principles that have guided him through each venture. His approach focuses on giving people ownership and the freedom to contribute creatively, a strategy that empowers teams to solve problems in innovative ways. Deepak also addresses the significance of mental health in the workplace, sharing how he actively models work-life balance.Disclaimer

In this episode of The Think Factory Podcast, Mark Whitehead, co-founder of NDAY Security, pulls back the curtain on the world of offensive cybersecurity---where expert testers play the role of attackers to strike first and expose vulnerabilities. While most businesses think defense means installing antivirus software and hoping for the best, he explains how real protection comes from testing your systems before an actual attacker does.With AI-driven tools and a pricing model that costs no more than a monthly antivirus subscription, N-Day is helping companies stay safe without breaking the bank. Their mission is to bring this enterprise-level security to small and mid-sized businesses — the doctor's offices, law firms, and boutique funds that often think they're too small to be a target. (Spoiler alert: if you’re online, you’re already on someone’s radar.)Disclaimer

In this episode of The Think Factory, we sit down with Amy Zitelman, co-founder of Soom Foods, to trace her family’s bold journey turning tahini from a niche ingredient into a pantry staple across 5,000 stores — including Whole Foods and Walmart. Amy shares the experiences that set the stage for their breakout success during the pandemic, when home cooks discovered tahini’s magic beyond hummus — in banana bread, sauces, and even cookies.But behind Soom’s rise is also Amy’s personal story of balancing the weight of family legacy, entrepreneurship, and motherhood. As the last sister steering the ship and a mother of three, Amy opens up about the daily teeter-totter between scaling a national brand and answering little voices saying, “Mommy, don’t go to work.” It’s an honest, inspiring conversation about resilience, reinvention, and the sweet-and-savory hustle of building a brand from the ground up.Disclaimer

In a candid conversation, La-Toya Hackney shares her professional journey and what it means to grow into leadership roles you once dreamed about. As Saint-Gobain North America's SVP and General Counsel, she reflects on navigating increasing complexity in the world of law, embracing Gen AI responsibly, and balancing risk without burning out teams or budgets.La-Toya leaves listeners with a practical career tool: four key questions to assess learning, growth, contribution, and community. Her advice on delegation and investing in your own well-being is essential listening for anyone striving for sustainable career success.Disclaimer

In this episode of The Think Factory, Alexis Bovalino, HR Director at Burgatory Bar, shares how a people-first mindset and a culture of transparency helped their restaurant group not just survive the pandemic—but come out stronger. From raising wages during COVID to promoting over 75% of managers from within, Alexis reveals how empathy, curiosity, and accountability fuel their leadership style and employee loyalty.Alexis discusses the challenges of managing a five-generation workforce and how Burgatory uses values like mutual respect and charitable assumptions to bridge generational gaps. She stresses the importance of financial literacy and career growth for frontline workers and calls for greater compassion from employers in today’s shifting social landscape.Her vision for the future is big and deeply human: build a workplace where people feel safe, supported, and successful.Disclaimer

Think print is dead? Think again. In this episode of The Think Factory, we chat with Gene Plotkin, Vice President of Sales at Mimeo, a company that has been quietly transforming the print and packaging world for the past 25 years. Mimeo has built a business model that serves over 3,000 customers, from big pharmaceutical companies to smaller, emerging businesses, all by providing high-quality print solutions with incredible speed and service.Gene explains how Mimeo has managed to not only survive but thrive by combining innovative technology with real, old-fashioned customer service. Mimeo can deliver custom print jobs faster than many overseas suppliers, and they offer 24/7 support directly from their Memphis facility. There are no overseas call centers—just people who know the ins and outs of your order, whether it's selecting the right paper stock or ensuring FedEx delivers it right to your door on time.Gene also talks about Mimeo’s massive, football-field-sized facility, and the moment of pride he felt seeing the tangible, beautiful art of print come to life, all made right here in America.Disclaimer

On this episode of The Think Factory Podcast, we chat with Adrienne Fudge, the powerhouse behind 40 Dreams Catering and Cooking Thyme — a cooking school with heart. Adrienne shares how her team creates joyful, hands-on culinary experiences for everything from corporate events to kids’ birthday parties. Whether it’s a team-building pasta night or a bridal shower with a gourmet twist, her goal is simple: bring people together through food and fun — and it all starts at 40Dreams.com.But this isn’t just about great meals and good times. Adrienne opens up about the deeper mission: serving meals that promote health, especially for seniors. She shares a powerful story of a client whose health dramatically improved after switching back to 40 Dreams’ low-salt, no-sugar meals. For Adrienne, success isn’t just a full plate — it’s knowing that her food is helping people live better, longer lives.Disclaimer

On this episode of The Think Factory podcast, host Marco Gonzalez sits down with John Fudge, Executive VP of USA Funding, to talk about how his firm has transformed SBA lending. With over 35 years in the game, John explains how USA Funding bridges the gap between borrowers and banks by customizing loan packages and matching them with the right lenders—generating over $400 million in annual volume. Built on hustle, grit, and a network of trusted referrals, the company stands out for doing the hard work others avoid.John also shares insights on today’s business climate, the return of lender fees, and how tools like Zoom have expanded their reach. Reflecting on his roots as an Eagle Scout, he credits early lessons in discipline and ambition for shaping his entrepreneurial drive. His message is simple: success comes from doing the tough stuff well—and doing it consistently.Disclaimer

In this episode of The Think Factory Podcast, Chris Santomassimo chats with Greg and Halie from Flex Technology Group (Flex TG) to unpack how organizations are reimagining their print operations. Whether it's high-quality marketing materials, expanding into wide-format, or even embroidery, Flex’s OEM-agnostic approach helps tailor solutions that truly align with each client’s goals.Greg and Halie's conversation also highlights a major industry shift: the rise of inkjet technology. With quality now rivaling traditional offset and costs continuing to drop, inkjet is projected to handle a quarter of all print volume by 2028. Flex Technology Group is helping customers navigate this transition, identifying where digital print makes the most sense—especially as labor shortages and the demand for agility grow.This episode offers a compelling look at how organizations can reduce costs, boost output, and even create new business opportunities through smarter print strategies.Disclaimer

In this episode of The Think Factory, Susan Kleiner sits down with Sharon Diamondstein, Director of Congregational Learning at the Jewish Center of Princeton to discuss the vibrant and inclusive community their center has built.As the Director, Sharon creates innovative programs that blend religious education with real-world applications. With a diverse range of programs from religious education to social activities, the Jewish Center of Princeton offers something for everyone—whether it’s a cooking class, holiday celebration, or educational event. Their approach emphasizes authenticity, encouraging students to explore their own connection to Judaism while fostering a supportive community for families.Sharon also shares personal reflections on her career journey, including valuable advice she would give her younger self. She emphasizes the importance of trusting your instincts and pushing past self-doubt. She talks about the universal experience of "imposter syndrome" and how everyone, regardless of their achievements, faces moments of uncertainty.Disclaimer

In this episode of The Think Factory podcast, our host Chris Santomassimo speaks with Tim Murphy, President of Printware LLC, about the evolution of the printing industry and the rise of inkjet.From tactile engagement to lasting impressions, Tim shares stories that highlight how print—especially direct mail—is still a highly effective customer touchpoint. The conversation dives into user experience, the evolution of packaging, and how personalization in print can spark action. It's a compelling discussion on how something as simple as an envelope can be the gateway to powerful brand storytelling.Disclaimer

In this episode of the Think Factory podcast, host Marco Gonzalez chats with Colonel Antonio Martinez, U.S. Army Reservist and CEO of Renaissance Global Services (RGS), a veteran-owned firm specializing in project and construction management. Colonel Martinez shares how his military background shapes RGS’s hands-on, mission-driven approach, empowering teams to make decisions that keep projects moving and clients happy. He highlights a standout success — leading the complex consolidation of Bristol-Myers Squibb’s labs without disrupting operations — and explains how RGS grew from a small veteran-owned startup into an award-winning player.Martinez also addresses potential challenges on the horizon, including shifts in government funding and diversity certification policies, but emphasizes RGS's readiness to adapt, rooted in its military-inspired operational flexibility.Disclaimer

In this episode of The Think Factory, Gia Lacqua opens up about her personal journey from corporate burnout to discovering her true calling. She shares how years of chronic stress and the pressure to constantly achieve led her to a breaking point, ultimately realizing that she had been chasing someone else’s definition of success. Gia dives into the importance of listening to your intuition, unlearning unhealthy habits, and redefining success on your own terms.She also highlights the widespread struggles of high-achieving women, backed by her recent national research study, which found that many women feel pressured to "grin and bear it" despite exhaustion, leading to a cycle of burnout and settling in both personal and professional life. Gia's framework, Radical Prioritization, is designed to help women reclaim their energy, clarity, and sense of identity.Through her upcoming book and online course, she provides a blueprint for breaking free from the hustle culture and building a healthier, more intentional path forward. Join us as Gia discusses her work, including a powerful live event for women leaders, and the importance of paving a new path for the next generation of women—one that prioritizes self-care, wellness, and true fulfillment.Disclaimer

On this episode of The Think Factory, we're pulling back the curtain on one of the most underestimated drivers of success in the consumer packaged goods (CPG) world: logistics. Andrew Lynch, President of Zipline Logistics, joins us to share real-world lessons on why making sure your product is on the shelf every time your customer shows up is what sets the winners apart from the rest.Whether you’re a brand founder, a retail seller, or just someone curious about how products make it from idea to aisle, this conversation with Andrew is full of insights. We dig into how brands can avoid the costly mistake of treating logistics as an afterthought and hear how a missed shipment can quietly cost you market share. Andrew also explains why controlling your transportation strategy is not just operational but strategic. Tune in to learn why logistics isn't just backend stuff —it's your frontline defense in today’s hyper-competitive retail game.Disclaimer

What do jello shots, bagel earrings, and Hanukkah pajamas have in common? Amy Kritzer Becker! In this episode of the ThinkFactory podcast, host Susan Kleiner chats with Amy—Jewish food blogger, entrepreneur, and co-owner of ModernTribe.com about her inspiring and unconventional career journey.Amy shares how she got her start with What Jew Wanna Eat, a blog she launched during a personal and professional reset. At a time when content creation wasn’t yet considered a business, she carved out a niche by blending Jewish tradition with creativity and humor. Her path was anything but linear, but through a mix of saying “yes” before she was ready and trusting the process, Amy turned her passions into a successful business.She also opens up about running ModernTribe alongside her brother, the joy of working with independent Jewish artists, and the thoughtful design work behind their holiday products—like menorahs and Hanukkah pajamas that actually reflect the culture.From culinary creativity to meaningful entrepreneurship, Amy’s story is a celebration of doing what you love, embracing your roots, and building something uniquely your own.Disclaimer

In this episode of the Think Factory podcast, we’re chatting with Gilad Segev, a business advisor with experience in various industries. Gilad specializes in helping small and medium-sized companies scale through strategic partnerships with multinational corporations.Gilad shares his unique journey from law to business development, explaining how his "Collaborate for Success" method helps companies leverage collaborations—not just for financial growth but to unlock new markets, enhance credibility, and accelerate innovation. He also emphasizes the importance of thinking globally, especially in uncertain time. Gilad’s advice is clear: no matter the size of your company, there’s always an opportunity to scale and think beyond borders.For an in-depth, systematic guide to creating fruitful collaborations, grab a copy of his book, COLLABORATE for SUCCESS: The Single Most Powerful Marketing Strategy for Low Cost Leads & Major Profit on Amazon today.Disclaimer

In this episode of The Think Factory podcast, Chris Santomasimo visits NextGen Label Group in Syracuse, NY — a 100% employee-owned company making big moves in the world of packaging and labels.CEO Dan Rosenbaum and HR leader Jessica McCarthy share how NextGen came together from three legacy companies and built something bigger than the sum of its parts. They get into everything from the new 15-color hybrid press that helps customers experiment and scale faster, to their RFID label capabilities, shrink sleeve tech, and even a resealable label that replaces plastic lids and helps products stay fresher, longer.The conversation also covers how they’ve cut waste, earned sustainability awards, and built systems that allow them to shift work between facilities and keep things running smoothly. And with rising costs and global uncertainties, Dan and Jess share how they’re staying ahead, investing in talent, and keeping the culture strong across all locations. Listen to them as they talk tech, talent, and what it’s like being 100% employee-owned.If you want to learn more about NextGen Label Group, whether you're a brand owner looking to innovate, or someone interested in becoming part of a growing, employee-owned company—visit them at www.nextgenlabelgroup.com or follow them on LinkedIn for the latest updates.Disclaimer

In this episode, Carin Laniak, President of Excelsus Solutions, shares her journey from the production floor to leading a thriving print company. She also shares her experience stepping into a leadership role at a company her father helped build, motivated by his legacy and later reflecting on how things changed after his retirement.Carin talks about how Excelsus has stepped up its marketing game—something the company hadn’t really focused on before. After working with the Economic Gardening program, they began to rethink their approach, from strengthening their online presence to joining industry associations and identifying new markets. The result? A fresh focus on areas like interior décor and manufacturing, where their creativity and technical skills really shine.Looking ahead, Carin is excited about the possibilities in the décor space—wall graphics, unique materials, and long-lasting custom installs. Whether it's printing on burlap, metal, or creating custom aisle units for retailers, Excelsus is all about figuring things out and making it happen.Disclaimer

In this episode of The Think Factory, host Susan Kleiner welcomes Jen Jimenez, a dedicated arts advocate and fundraiser, to discuss how the National Association of Teachers of Singing (NATS) is revolutionizing vocal education. They explore the power of affinity groups in creating support networks for voice teachers across different career stages and backgrounds. Jen also highlights the National Student Auditions (NSA), where young singers showcase their talent in classical, musical theater, and commercial music, often launching careers on Broadway and beyond.Jen shares her own journey—from running a thriving independent music studio to leading fundraising efforts for NATS—illustrating the importance of music education and community support. She also introduces NSA Generations, an exciting new initiative aimed at fostering lifelong connections among past and present participants. Through candid reflections, she offers advice on career growth, the value of flexibility, and how the arts continue to enrich lives.Disclaimer

In this thought-provoking episode of Think Factory’s Podcast Alka Bahal welcomes Jennifer Eccles for an in-depth discussion on the role of genetic counseling in modern reproductive medicine. As genetic testing becomes more advanced and widely available, Jennifer highlights the ethical and emotional complexities that come with helping patients make informed choices. From IVF clinics across the globe to the growing integration of AI, this conversation explores the delicate balance between technological innovation and the deeply human experience of fertility treatment.Beyond the science, Jennifer and Alka explore the human side of genetic counseling, from the comfort and reassurance counselors provide to the weight of responsibility they carry. They also discuss how AI and automation are reshaping the field, making processes more efficient while ensuring that the personal touch remains at the heart of patient care.Disclaimer

In this episode of The Think Factory Podcast, host Chris Santomassimo speaks with Pat McGrew, an expert in print industry strategy and education. Pat shares updates on Girls Who Print, a nonprofit focused on mentorship and professional growth. She explains how the organization is expanding globally, connecting professionals across industries and career stages. Pat also highlights key learning resources like Print University, WhatTheyThink.com, and Inkish.tv, which offer valuable training for newcomers and seasoned professionals alike.The discussion also covers Printing United Orlando 2025, one of the industry’s biggest events. Pat details the addition of the Enterprise Print Track, designed to help professionals navigate print technology, business strategies, and industry trends. She also touches on Explorer, a long-standing print education group now integrated into Printing United, enhancing its training offerings. Whether you're looking to develop new skills, stay ahead of industry changes, or expand your professional network, this episode provides insights worth exploring.Disclaimer

In this episode of The Think Factory’s Workplace Podcast, host Alka Bahal speaks with Taryn, a former therapist turned leadership expert, about the evolving workplace and the importance of psychological safety. They discuss how younger generations, particularly Gen Z, face increasing mental health challenges such as anxiety and ADHD, requiring leaders to cultivate emotionally intelligent, adaptive work environments. As digital-first employees struggle with traditional communication methods like phone calls, organizations must invest in leadership training to bridge generational gaps effectively.Drawing from her years as a therapist, Taryn shares the profound impact of empathy and active listening in the workplace. She recalls how clients who simply felt heard often discovered their own solutions, proving that leaders don’t need to fix everything—sometimes, they just need to listen.Disclaimer