The Session with Londa and David

Londa and David visit the heart of Columbia Valley Wine Country at David's favorite Red Mountain Winery, Frichette! Husband and wife wine makers, Greg and Shae Frichette tell us their origin story and give us a ton of helpful customer service tips. This one is a treat!!!

In this episode of the session with Londa and David, the duo discuss the basics of the sales process. Who knew CRM was a new term to some???

In this edition of the session with Londa and David, the duo discuss business influencers from their past. They also talk to and about the latest crop of business owners...millennials!

For the first time in public, Londa tells her story of entering the real estate profession. This is fun, inspiring, and even a little emotional.

It's rare, but Londa and David had bad customer service experiences twice in one day...this is the recap! Oh, and we lived through a pretty lackluster hurricane...I guess that is what you want from a hurricane!

Londa and David discuss business networking and the need to be a great connector of friends and businesses!

Londa and David discuss age old business sayings they have heard over the years. Some follow the Golden Rule, others keep you out of workplace romances. This one is fun, and the duo wants to hear some sayings you have heard at work!

Londa and David return to Florida after a quick trip back home to Washington State. Flying out of Pasco is still a treat. This episode touches on everything from the raised minimum wage to business academics. It is a must listen!

David and Londa discuss buying a large appliance and touch on the need for online marketing and offline marketing to reference one another…that and fondue

Londa gives four tweaks to improve a customer's first impression of your business. This is a must hear episode!!!

Join Londa and David as they discuss possible trends and changed in consumer expectations in a newly reopened, post Covid marketplace.

Londa and David dissect the sales process in a jam-packed episode of the session with Londa and David. They would have to charge if they shared any more content. This is a must listen edition!!!

Londa and David discuss the DISC profile and how knowing your customer can help you customize the sales process and get more bang out of each customer encounter

Londa and David discover a couple coffee shops worth discussing and find a few simple truths in customer service.

*Trigger Warning This is the most intimate ep of the session yet. Londa and David discuss their story in an effort to openly discuss customer service in the healthcare industry. *This episode's discussion involves divorce, rape, and cancer.

Londa and David discuss customer service successes and failures at an outdoor market! Who knew you had to be as engaging in a booth space as you do at a brick and mortar store???

A big announcement about the future of the show is made in the opening minutes, and now you can subscribe to not only listen to the session with Londa and David, but you can subscribe to watch it at home!

Londa and David discuss new business startups

Londa and David discuss first time jobs, the young workforce and customer service experiences that impress them.

Londa and David celebrate the efforts of TSA workers while flying across the country. There truly is something special in the air!

David and Londa discuss first impressions and missed opportunities in retail settings.