The Sales Evangelist

Whether you’re a new BDR cutting your teeth in the industry or an experienced seller, you know how it feels to hear these 3 words: “I’m not interested.” How you respond is what defines you as a salesperson and determines your success. In today’s episode, Donald Kelly brings you data from his recent LinkedIn poll and offers a way to shift your mindset so that you can turn rejection into opportunity. Poll: Most Successful Prospecting Channel 43% of sales professionals that responded to Donald’s LinkedIn poll said the phone is most effective for them. This beats the second-most effective channel, social media, by 15%. Use Data to Find the Right Prospects Using tools like SalesNavigator, you can put your ICP into LinkedIn and use trigger events to identify sales targets that will be interested in what you have to offer. Identify a person in an organization that meets relevancy criteria: your product is relevant to their role and relevant to an issue they face. Social media can also help clue you in to trigger events. Look for blogs, posts, and other content that reflect problems your product can solve. What Happens If They’re “Not Interested”? Your prospect may not want to talk to you because you’ve created an interruption, or because they already have a product in place. Don’t be pushy! Find out why they’re not interested and then exit the conversation. You may get pointed in the right direction! Meaningful outreach and meaningful conversation are key. Use your quick call to gain information. “A conversation is meaningful when [sellers] get intel that can help move the possibility of that deal forward. That’s critical.” – Donald Kelly Resources Donald’s LinkedIn poll - Feel free to reach out to him and start a conversation! Check us out at http://thesalesevangelist.com! Sponsorship Offers This episode is brought to you in part by LinkedIn. Are you struggling to close deals? Cold outreach wastes the buyer and seller's time at every stage, especially when sellers are using shallow and outdated data. Your organization can overcome these challenges with technology that translates comprehensive, high-quality buyer data into real-time insights. These deeper insights empower sales reps and teams to adopt the habits of top performers, which leads to better outcomes - like more pipelines, higher win rates, and larger deals. We call this Deep Sales. And we’ve built the first deep sales platform with the next generation of LinkedIn Sales Navigator. Try LinkedIn Sales Navigator and get a sixty-day free trial at linkedin.com/tse. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

The discovery call is at the heart of the sales process. If you want to make the most of it, you have to come in with a plan. In this episode, your host Donald Kelly talks with Jessica Schultz, the CEO and Founder of strategic consulting and execution firm Amplify Group. They take you from determining which prospects are worth your 30 minutes, all the way through using your disco to write a great proposal. Fail Fast - Don’t Waste Time on a Bad Fit New reps often sink a lot of time into every prospect - even unqualified ones. Discovery is all about figuring out whether the person you’re selling to is a good fit. In tough economic times, it gets harder to close deals. Reps might be tempted to try to “make it work”, even if their product isn’t a great fit for the customer. Even if you manage to sell successfully to a “bad fit,” your customer will have a poor experience. Take the time to match your prospect up to your value proposition. If you don’t know your value prop or ICP, work with your sales leader! Before Your Discovery Call A 30-minute meeting goes by quickly! Send out an e-mail a couple of days before the meeting. Share information about what the business offers to give your buyer an opportunity to ask you questions. Putting the time into doing some research about the company and its pain points shows that you value your buyer’s time, which can help set you apart. Making the Most of Discovery When you’re doing your Q&A, pay close attention to your prospect’s pain points and outline solutions to them. Use these answers to help build your proposal. Record your calls and use a transcription service to refamiliarize yourself with your buyer before you talk with them again. Offer the price up front! If that disqualifies a lead, you can move on and your prospect will be glad you didn’t waste their time. “[The discovery call] is super important. It’s your first interaction, your first impression. This is true in any relationship, and sales is a relationship – it’s like a first date. You want it to go well. Leave a good impression.” – Jessica Schultz Resources Jessica Schultz on LinkedIn Amplify (https://www.amplifyscales.com/): Go-To-Market and RevOps Expertise and Execution Sponsorship Offers 1. This episode is brought to you in part by LinkedIn. Are you struggling to close deals? Cold outreach wastes the buyer and seller's time at every stage, especially when sellers are using shallow and outdated data. Your organization can overcome these challenges with technology that translates comprehensive, high-quality buyer data into real-time insights. These deeper insights empower sales reps and teams to adopt the habits of top performers, which leads to better outcomes - like more pipelines, higher win rates, and larger deals. We call this Deep Sales. And we’ve built the first deep sales platform with the next generation of LinkedIn Sales Navigator. Try LinkedIn Sales Navigator and get a sixty-day free trial at linkedin.com/tse. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

There’s no point in building pipeline if your buyers get dragged down by an overcomplicated sales process. Offering information on a streamlined, shareable platform just might be your business’s Holy Grail! In this episode, your host Donald Kelly meets with Gal Aga to discuss the challenges of supporting buyers at all stages of the sales process so that your deals actually CLOSE. Current Challenges B2B Sellers Are Facing Selling SaaS is complex. You’re often working with lots of stakeholders who may not have much context for what you have to offer, so they don’t understand why it’s important. We rely on a lot of decades-old technology. E-mails are difficult to keep straight, but this is still the main way sellers and buyers keep track of where they’re at in the sales process. Top sellers don’t sell, they help buyers buy. Your buyer is your “champion”; they’re willing to go to bat for you. The process shouldn’t be what’s holding them back. What Does a Digital Sales Room Offer? It’s a workspace that gives you and the prospect a place to keep information straight. It allows you to embed videos, summaries, case studies, ROI, and proposals. This makes it easy for the buyer to seamlessly bring in other stakeholders. Mutual Action Plans enable sellers and buyers to share information at every stage of the process. Use it for FREE. Not a free trial – your free Digital Sales Rooms can help you close deals as an individual, even if your business isn’t on board (yet). The Benefits in Practice Buyers have an easier time “choosing” you. Due to buyer complexity, buyers increasingly gravitate towards self-service to reduce the amount of time they spend going back and forth with a seller. Multithreading allows your “champion” to take the information you give them and bring only the relevant information to their stakeholders. Buyers and sellers have the opportunity to mutually control the process, rather than relying on keeping up spreadsheets and mutual action plans. Buyer visibility. 95% of the time your buyer spends discussing and decision-making with other stakeholders isn’t visible to you. With a Digital Sales Room, you can see who is viewing the information and use this context to offer information and build the right relationships. “We’re generating unique data points. Today, a lot of things that help you in forecasting are from a revenue intelligence platform, call recording, things that people said, and all that. You’ve already heard it. We’re bringing the asynchronous part… and you can take all of these data points into your CRM and use them to build better forecasting.” – Gal Aga Resources Aligned: Customer Collaboration Platform Mutual Action Plans with Aligned Sponsorship Offers This episode is brought to you in part by LinkedIn. Are you struggling to close deals? Cold outreach wastes the buyer and seller's time at every stage, especially when sellers are using shallow and outdated data. Your organization can overcome these challenges with technology that translates comprehensive, high-quality buyer data into real-time insights. These deeper insights empower sales reps and teams to adopt the habits of top performers, which leads to better outcomes - like more pipelines, higher win rates, and larger deals. We call this Deep Sales. And we’ve built the first deep sales platform with the next generation of LinkedIn Sales Navigator. Try LinkedIn Sales Navigator and get a sixty-day free trial at linkedin.com/tse. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill. Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

You know you need to personalize your outreach, but you keep getting bogged down in trying to write the perfect e-mail or phone script. If you’re trying to write quick, to-the-point e-mails that actually get opened, you’re in luck. In this episode, your host Donald Kelly opens up a great collaborative conversation with Michelle Craig and Tom Slocum. Between the three of them, they bring a variety of opinions and offer specific tools to add to your arsenal for 2023. Your Subject Line Short subjects or posing as though you’re sending an internal e-mail are reaching a point of saturation. Describe what’s in the e-mail in as few words as possible. Avoid gimmicks like emojis, using the person’s name, etc. The Body of the E-mail The first line is sometimes more important than the subject line! People are reading on mobile and even smart watches! Garner interest without seeming like spam. Outline the problem and tie it back to your solution, but keep it short and sweet. This isn’t school - there’s no need to reach a minimum word count. If your organization demands that you follow a particular model, test new ideas on your own time and bring your findings to your leaders to see if you can change things up. Your CTA Try a soft CTA - instead of demanding a meeting, try something like “Would you like to learn more?” Many buyers can’t afford to spend 30 minutes in a meeting. Focus on getting them to reply to you without putting pressure on them. “Newer sellers get caught up in best practices, templates, frameworks, ‘this-is-the-way’, and forget that it’s a human on the other end of the e-mail, cold call, or LinkedIn message. Sure, different personas might have preferred communication styles, but each person is going to have different preferences.” – Michelle Craig Resources Michelle Craig on LinkedIn Tom Slocum on LinkedIn Uniphore.com Conversational AI & Automation TheSDLab.com Outbound Strategy that accelerates your growth Sponsorship Offers This episode is brought to you in part by LinkedIn. Are you struggling to close deals? Cold outreach wastes the buyer and seller's time at every stage, especially when sellers are using shallow and outdated data. Your organization can overcome these challenges with technology that translates comprehensive, high-quality buyer data into real-time insights. 2. These deeper insights empower sales reps and teams to adopt the habits of top performers, which leads to better outcomes - like more pipelines, higher win rates, and larger deals. 3. We call this Deep Sales. And we’ve built the first deep sales platform with the next generation of LinkedIn Sales Navigator. Try LinkedIn Sales Navigator and get a sixty-day free trial at linkedin.com/tse. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

It’s never been more important to make the most of your outbound leads. Hopefully you already have a clear ICP and you personalize your outreach, but how do you turn your hard work into measurable results? In this episode, your host Donald Kelly and guest Ari Brinson get into a great conversation about how Brinson’s team was able to boost meeting numbers through effective personalization. Boosting Conversion Rates for Outbound Leads Work on creating accurate customer personas to make sure you’re connecting with the right people – otherwise BDRs are wasting time and energy. The sales landscape is changing: potential buyers are less likely to jump into buying and less willing to open up content that doesn’t seem tailored to them. Show Me You Know Me (Sam McKenna method) Make sure your value proposition is scaleable to the prospect you’re connecting with. The first three sentences of your e-mail and your CTA at the end are the most important. Personalize them to your prospect in a way that makes them want to meet with you. Frame the urgency for the buyer - what is the cost of inaction? Don’t personalize just for the sake of personalizing – that WON’T work. Tips for Adding Personalization that Works Tailor your message to the leader or buyer, not just the organization. If you can’t find information about the business, see if you can find their sales leaders on LinkedIn to see what they’ve been posting. Make connections on LinkedIn to get your foot in the door, NOT to pitch! If you pitch right off the bat, you come off as “salesy”. “Now, more than ever, the economic environment that we’re in is exposing that a lot of times [sales] is a long-term play, not a short-term play. And with quality in and outbound [leads], I think those complement each other rather than are inverses of each other.” – Ari Brinson Resources Ari Brinson on LinkedIn Sponsorship Offers 1. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

It’s time to start seeking the wisdom of our industry leaders to build pipeline. In this episode, your host Donald Kelly talks with Radhika Shukla about her years of experience bringing teams to success in sales. Her approach is equal parts methodical, data-driven, and human-centric. Listen in as she shares the proven methods she uses with her team to find new leads and convert them into happy repeat customers. Start the Planning Process Early Identify “big bets” that you need to win. These are new leads that are great fits for your business that you are going to prioritize. Collaborate with different people in your organization who operate at all stages of the customer satisfaction process. 7-Step Method for Lead Qualifying Start with your ICP. Create a customer profile and become familiar with the industry and common pain points. Ask the right questions. Think of asking effective questions and staying curious rather than jumping straight to solutions. Qualification criteria. Don’t be misled by following the wrong criteria – know what your criteria are from an early stage. Two-way qualification. From the early stages all the way through the end, give your customers a way to evaluate whether your company is bringing them value. Progress through the sales cycle. Take a structured approach to help you keep track of where you are at with your clients. Data analysis. Become a data-driven seller. The more reports you can get your hands on, the better you can assess your pipeline. Rigorous, regular pipeline review. Revise your plan every 2-3 months. Things change and you may learn new things. Prospecting to Triple Your Pipeline Invest in targeted research and networking to identify prospects. Network shamelessly. Don’t be afraid to seek referrals from your regular clients. Engage in multi-channel prospecting. Don’t stick to one type of prospecting: e-mails, social media, and phone calls will all reach different people. Follow up with your customers. Keep a regular cadence of connection with customers. “You have to focus on understanding your target market, your industry trends, the complete scenario. It’s very important to understand your customer’s business, but also the customer’s customer – how they go to market and how they sell their products and services to their customers. That deep understanding, often people miss.” – Radhika Shukla Resources Radhika Shukla on LinkedIn Sponsorship Offers This episode is brought to you in part by LinkedIn. Are you struggling to close deals? Cold outreach wastes the buyer and seller's time at every stage, especially when sellers are using shallow and outdated data. Your organization can overcome these challenges with technology that translates comprehensive, high-quality buyer data into real-time insights. 2. These deeper insights empower sales reps and teams to adopt the habits of top performers, which leads to better outcomes - like more pipelines, higher win rates, and larger deals. 3. We call this Deep Sales. And we’ve built the first deep sales platform with the next generation of LinkedIn Sales Navigator. Try LinkedIn Sales Navigator and get a sixty-day free trial at linkedin.com/tse. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Salespeople and leaders alike have access to great tech to simplify and streamline their processes. Tech, however, isn’t everything – if a seller isn’t spending much time selling, they’re still not going to hit quotas. In this episode, your host Donald Kelly talks with Tiffani Bova about shaping the employee experience to drive success. The Connection Between Employees and Growth Employees drive revenue. Even though powerful tech is out there to help you sell, a salesperson only spends 28% of their time selling and 54% of salespeople miss quotas. If sales reps don’t have the right tools and spend all their time doing administrative work, they’re not providing an excellent customer experience. Salespeople aren’t in control of the pitfalls in their tech, but they can help sales leaders understand what isn’t working. The Employee Journey A lot of energy is often put into improving the buyer’s journey. But the salesperson’s journey needs to match. The more back-end work the employee has to do per each step of the buyer’s journey, the lower their job satisfaction will be. Identify the steps in the seller’s process, and ask if things can be automated, streamlined, or eliminated. Getting Promoted vs. Showing Leadership The higher up you get promoted, the more long-term you should be setting your sights. The C-suite should not be focusing on the day-to-day. Great sellers get promoted, but selling and managing are two different skills. Engage with employees about what their struggles and needs are. Try to offer solutions, and if you can’t, at least you’re aware of the situation. “We do not have a technology problem. We have a people and process problem.” – Tiffani Bova Resources The Experience Mindset by Tiffani Bova on Amazon https://www.tiffanibova.com/experiencemindset/ Tiffani Bova on LinkedIn @tiffanibova on Instagram Sponsorship Offers 1. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Whether you’re tired of receiving the same “pitches” all over LinkedIn or you’re a self-professed introvert like our guest Ben Lai, you know there’s a way to use LinkedIn to sell without selling out. Today on the Sales Evangelist podcast, Ben and host Donald Kelly tackle bringing humanity back to social media. Connection Requests: Being Other-Centric Your messaging should communicate that you care more about the person than the sale. Be courteous and authentic. Don’t use the same lines as everyone else – show others who you are. Identify a commonality that builds trust. People will then check out your profile, so if your message and profile are incongruent, you’ll lose that trust. If you have a limited market, personalize each connection request or meeting request, depending on what makes sense for you. Meeting Requests: Personal AND Commercial Before you reach out, give them a little bit of breathing room (about 1 week) after getting your connection request gets accepted. Find a conversational thing to ask them about, or find something of value to give to the person without them having to do business with you. Letting the meeting come about naturally makes your target more likely to respond. Follow Up: People are busy and don’t always respond right away. Some people you reach out to will want to reward your perseverance. If you don’t follow up, you seem like you don’t care. “If you’re out there to genuinely help people, you’re going to come across that way in the wording and in all of your mannerisms, whereas someone who is annoyingly persistent is predominantly self-centric. They’re only thinking about closing the sale.” – Ben Lai Resources SalesEthos.au - individual or team sales coaching Sponsorship Offers This episode is brought to you in part by LinkedIn. Are you struggling to close deals? Cold outreach wastes the buyer and seller's time at every stage, especially when sellers are using shallow and outdated data. Your organization can overcome these challenges with technology that translates comprehensive, high-quality buyer data into real-time insights. These deeper insights empower sales reps and teams to adopt the habits of top performers, which leads to better outcomes - like more pipelines, higher win rates, and larger deals. We call this Deep Sales. And we’ve built the first deep sales platform with the next generation of LinkedIn Sales Navigator. Try LinkedIn Sales Navigator and get a sixty-day free trial at linkedin.com/tse. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Social selling can be successful IF you know where to start. Many sellers waste time chasing celebrity status thinking that’s the only way to generate leads, not knowing there are options that can consistently get them to their sales targets. In today’s episode of the Sales Evangelist podcast, Donald Kelly talks with Tony Restell, the founder of Social-Hire, one of the leading social media marketing agencies in the UK. They discuss how to reach out to your target audience and convert that audience into opportunities. Two Roads to Success for B2B Social Sellers You become a celebrity in your field and receive inquiries based on your name/presence. For every “celebrity,” there are a lot of people who are trying to do that and failing. You grow your account by putting in consistent work and focusing your attention on a target market. This is the less risky way to generate leads. Writing Effective Connection Requests Think about how you would open up a conversation with someone at a trade show or a conference. Don’t say anything you wouldn’t say in person. Drop a good question in the first conversation to get communication going. You have a 300-character limit. Use it to demonstrate your value as a connection, not to sell. How to Convert Your Audience into Opportunities Find ways to build trust and reach out without pitching. People on LinkedIn get pitched to all the time – you’ll be ignored. Restell’s strategy is doing short (5-10 minute) video calls with business owners on LinkedIn. They can use these short videos as content for themselves. Find ways to let your opportunities approach you. Asking for short interviews to gain information invites businesses to look into who you are and what you typically offer. “What we like to focus on is much more predictable and scalable [than attempting to be a LinkedIn celebrity], and it comes down to the consistency of effort. I guess that comes from my door-to-door sales background many years ago, where it was drilled into us that it’s all about the numbers and it’s all about improving your conversion rates between the numbers. If you do enough of the right things and you improve over time, you’re going to get a known outcome from that. And LinkedIn is no different for sales professionals.” – Tony Restell Resources Social-Hire.com – book a consultation call! Tony Restell on LinkedIn Sponsorship Offers This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

When faced with new challenges, your ability to adapt will determine whether you succeed. In the past 12-18 months, the market has undergone a massive shift. In today’s episode, you’re going to get the facts you need to respond. Your host Donald Kelly sits down with Kate Ahlering (CRO at Calendly) to talk about how automation can save you time and energy so you can apply your focus to the moments that matter. Challenges In the Current Market The game has changed from placing importance on “growth at all costs” (2020–2021) to “path to profitability” (2022-present). There is a lot more scrutiny from buyers on all types of investment. The path to profitability needs to be clear at the outset. The silver lining: sales organizations get to hone their craft, become more focused, and improve beyond what they’ve been able to offer in the past. Speed of Sales Cycle When balancing personalization with automation, some steps in the process require a more personalized approach than others. Find the parts you can automate. If a customer is already on your website, they’re ready to talk to you at that moment – most don’t want to send a lot of e-mails back and forth. Calendly Routing allows customers to easily book meetings with you from your website, cutting down the amount of time they spend in your pipeline. Getting the Right Meetings Booked Team selling is becoming increasingly common. Streamlining the booking process for collaborative meetings helps your customer get scheduled painlessly. Standardizing the process to whatever extent you can helps give your customers a consistent experience, and makes your process more scalable. Expansion Using Automation There’s nothing wrong with doubling down on your base, but must also demonstrate your value to that base or offer more value. Use analytic suites to become more educated on what works and improve conversion based on data. HackerOne, a global cybersecurity company, implemented Calendly and scheduled 114% more meetings while streamlining their process by 600 hours. “If you haven’t already, take a look at your customer life cycle map. What are the points in time that you really want to engage your customer? What are those high value conversations? What are those inflection points that are so critical? And [ensure] that you have the right amount and the right blend of personalization and automation to ensure that those moments happen.” – Kate Ahlering Resources https://calendly.com/ – Get started with a FREE trial Connect with Kate Ahlering on LinkedIn The Brevet Group: 21 Mind-blowing Sales Stats - check out this website for helpful stats Ahlering refers to How CI Assante Wealth Management Achieved 323% ROI with Calendly - Case Study HackerOne Realizes 169% ROI by Powering Customer Success with Calendly - Case Study Sponsorship Offers 1. This episode is brought to you in part by LinkedIn. Are you struggling to close deals? Cold outreach wastes the buyer and seller's time at every stage, especially when sellers are using shallow and outdated data. Your organization can overcome these challenges with technology that translates comprehensive, high-quality buyer data into real-time insights. These deeper insights empower sales reps and teams to adopt the habits of top performers, which leads to better outcomes - like more pipelines, higher win rates, and larger deals. We call this Deep Sales. And we’ve built the first deep sales platform with the next generation of LinkedIn Sales Navigator. Try LinkedIn Sales Navigator and get a sixty-day free trial at linkedin.com/tse. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill. Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

By now, someone has already told you that sales is about building relationships. If you’ve ever been lured into the trap of trying to be your prospect’s best friend only to find out they weren’t interested, you’re not alone. As you’ll hear in this episode, JC Pollard isn’t afraid to ask tough questions, and that’s how he became a top seller at Gong, hitting 190% of his quota in his first year. Listen in as he and Donald Kelly discuss “soft closing” to get the facts about where your deals are at. Setting Expectations and Being Proactive As a rep, you are (or should be) experienced with your sales process. Take a leadership role in outlining the next steps in the process for your buyer. Give the buyer options so they know you can either close the deal quickly or take more time to evaluate, depending on what they want. Position the outcomes on every call and keep inviting your buyer to tell YOU where they stand. Soft Closing Many reps don’t know how certain their deals are. Instead of keeping yourself in the dark, set your buyers up with an opportunity to close at every step of the process. If they say yes, this saves you a lot of time and effort. But if they say no, you have an opportunity to do discovery. Wrapping Deals Before the Trial Ends Never launch a trial or pilot without knowing what your customer’s success criteria are. If you believe your product has checked all the boxes before the pilot is done, check in with them and see if they’re ready to buy yet. If they say no, don’t be afraid to ask, “Why not?” “The best salespeople are ones that are friendly, liked, create rapport, and can really drop the hammer when they need to... That’s what I try to be. I get close with my prospects. I truly care about making friends with them – I keep in touch with people I sold Gong to a year ago. But when they say something throughout the cycle where I’m like, ‘You’re not thinking about that the right way,’ I’m not afraid to also call that out and be like, ‘Hey, can I challenge you on that?’ If you can marry the two, I think that’s where you start to see some success.” – JC Pollard Resources Gong website Reach out to JC Pollard on LinkedIn JC’s post calling out Donald Kelly on LinkedIn! Sponsorship Offers 1. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Why do all presentations look and feel the same? Why does it feel like you have to leave your true self at the door and switch into ‘pitch mode’? Why isn’t there more storytelling? These are the big questions our guest Ravi Rajani sought to answer, and he packed this episode with so much of what he has learned. In this episode, your host Donald Kelly and Ravi Rajani get pumped about the art of telling exciting stories in a sales environment – and the energy is contagious! Understanding “STORY” in a Sales Context S: Simplify story-selling: A simple, but powerful story can get attention, tug at emotions, and build trust. T: Tactically create your story bank: Include the right kinds of stories in your arsenal. O: Obtain delivery mastery: It’s not what you say, it’s how you say it. R: Ramp up your MVP story: Practice and fine-tune your story in low-stakes environments. Y: Yield long-term success: Over time, build up more stories to become second nature and conversational. Write Great Sales Stories With The ACORNS Checklist A: Attention-grabbing: Be unpredictable to interrupt your buyer’s pattern of thinking. C: Contain a relatable person: A listener should be able to see themselves as your main character. O: Organically unfold: Keep story arcs simple and easy to follow. R: Reveal a villain: Stories with a “villain” have more tension, which gets your listener’s attention. N: Nurture trust: The story should be a larger part of building a business relationship over time. S: Should add business value: Stories should lead right into your hook, prospect impact, and CTA (call to action). Using Stories to Incite Emotion Bring someone into the room. Rather than narrating, “This happened, then that happened…” Include dialogue. Rajani uses highly descriptive, sensory-focused language to pull listeners in. “What is a story? Let’s take it back to my guy Ralph Emerson. He once said, ‘The creation of a thousand forests is in one acorn.’ I actually believe that the creation of a thousand relationships is in one story.” – Ravi Rajani Resources DM Ravi Rajani on LinkedIn with the word “Donald” so he knows you heard about him here! https://www.theravirajani.com/yourelevatorstory - FREE script for your Elevator Story Sponsorship Offers This episode is brought to you in part by LinkedIn. Are you struggling to close deals? Cold outreach wastes the buyer and seller's time at every stage, especially when sellers are using shallow and outdated data. Your organization can overcome these challenges with technology that translates comprehensive, high-quality buyer data into real-time insights. These deeper insights empower sales reps and teams to adopt the habits of top performers, which leads to better outcomes - like more pipelines, higher win rates, and larger deals. We call this Deep Sale. And we’ve built the first deep sales platform with the next generation of LinkedIn Sales Navigator. Try LinkedIn Sales Navigator and get a sixty-day free trial at linkedin.com/tse. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Take a moment to walk in your prospect’s shoes. Imagine you’re interested in a product and you reached out for more information, only to wait weeks to hear back. Chances are you went looking elsewhere for a more responsive seller – and if you want to BECOME that second seller, listen in. In this episode, your host Donald Kelly and Aleks Gollu, founder and CEO at 11Sight, discuss the undeniable effectiveness of video calls and rapid response time. What Causes Friction? AI chat bots, long survey-style forms, and delayed response time are all points of friction that drag out and endanger deals. There is no reason why responses can’t be instantaneous – if your turnaround isn’t immediate, you could very easily lose your prospects. Two Ways to Talk On the Customer’s Terms Give your customer the option to schedule the meeting. Give them an option to get on an instant video call. Over 60% preferred an instant call! These options work best for high-velocity sales (conversion in 30-60 days). How Can Reaching Out in Real Time Scale Globally? Record a video that explains that you’re not available at that time and offers them an option to schedule a call. Use an outsourced agency that follows a sales script for their first call to move things forward. “A lead is 10 times more valuable in those first five minutes than anytime thereafter. When the phone rings, answer.” – Aleks Gollu Resources https://www.11sight.com/ - Call through the website, and let them know you heard about them on The Sales Evangelist Podcast. You’ll be transferred directly to Aleks! Sponsorship Offers 1. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

New reps and veteran sellers alike are looking for the missing piece in their sales game – look no further. In this electrifying interview, your host Donald Kelly speaks with Amanda Holmes, CEO of Chet Holmes International, about how her finger-on-the-pulse approach connects with the foundational elements of her father’s work (The Ultimate Sales Machine) to bring us into the future of selling. What is a Dream 100? There is always a smaller number of better buyers than there are buyers. Selling to your better buyers is smarter and cheaper than selling to anyone else. When he was a seller, Chet Holmes spent his energy focusing on his ideal clients rather than selling to 20,000 prospects. “In your face, in your space, in your place.” Chet Holmes used a lot of marketing tactics WITHOUT spamming. Aim to be interested instead of interesting! Identify YOUR Dream 100 Start by going through your contacts and identifying the people who could be in your Dream 100 – without social media. Don’t get overwhelmed – start with a Dream 5 or Dream 10! Place your focus there, and build on it. 3 Dream 100 DON’Ts It doesn’t need to be “100”. The most important thing to do is find your better buyers – the customers who are really right for you. It doesn’t need to be people outside of your sphere. After looking through your contacts, check your social media, your CRM (customer relationship management), and other places in your SOI (sphere of influence). Bigger isn’t always better. Even if big accounts bring in a lot of money, they may not be profitable, and they may not need you. You may not like working with them, which makes them NOT a dream client! “My father was a fifth-degree blackbelt. He realized that there are only so many ways that you kick or you punch, and it’s just a matter of practicing these things over, and over, and over again. He’s famous for the saying, ‘Mastery isn’t about doing 4,000 different things, it’s about doing 12 things 4,000 times.” – Amanda Holmes Resources http://ultimatesalesmachine.com (Chapter 4 of the book is free!) Reach out to Amanda directly @amanditaholmes on Instagram Sponsorship Offers This episode is brought to you in part by LinkedIn. Are you struggling to close deals? Cold outreach wastes the buyer and seller's time at every stage, especially when sellers are using shallow and outdated data. Your organization can overcome these challenges with technology that translates comprehensive, high-quality buyer data into real-time insights. These deeper insights empower sales reps and teams to adopt the habits of top performers, which leads to better outcomes - like more pipelines, higher win rates, and larger deals. We call this Deep Sale. And we’ve built the first deep sales platform with the next generation of LinkedIn Sales Navigator. Try LinkedIn Sales Navigator and get a sixty-day free trial at linkedin.com/tse. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

If you’re still trying to build pipeline by loading up your “spam cannon,” you’re living in the past. In today’s episode, your host Donald Kelly opens up a conversation with Drew Sechrist, the CEO and co-founder of Connect the Dots (a FREE program that helps you leverage your connections – see the Resources below for a tip to skip the waiting list). Sechrist shares the history of how he got his start as a seller at Salesforce, becoming a top seller, and learning the skills that helped him revolutionize his strategy. How Relationships Helped a Young Rep Become the Top Seller When Sechrist first started selling, he didn’t have a network to tap into. As he started selling to bigger more complex companies, having connections helped him get his foot in the door. The amount of people selling creates a lot of noise in the market, leaving buyers unsure of who to trust. Personal relationships built Salesforce from the beginning. At the time, there was no way to see how to leverage relationships with the click of a button, but now there are options like Connect the Dots, which shows reps who the buyers are and how to connect with them through the network they have. Taking Sales Beyond LinkedIn 50-90% of your LinkedIn contacts are people you may not know well, so even if you want to make connections this way, you’re going to face the same lack of trust you’re trying to avoid. CTD offers assistance in tracking relationship strength: whether you have a weak, familiar, or strong relationship with your contact. CTD also shows you a consolidated record of each of your contacts so you can evaluate them at a glance. The Problem With Cold E-mails Cold e-mailing is out for 2023 – it could even hurt your brand. Buyers are inundated with cold e-mails that target and pitch but don’t offer value. Your open rate might be high, but your response rate might not! “Just think about it: somebody comes up to you on the street that you don’t know and they’re proposing something to you, it’s like ‘Whoa, whoa, I don’t know you. I’ve got places to go.’ But if your friend comes up to you on the street and says, ‘Hey Donald, I think I’ve got something for you,’ you’re going to give that person a minute to hear them out… Your brand suffers a little bit if you make a request of somebody’s time and it’s not considered to be valuable.” – Drew Sechrist Resources E-mail [email protected] and let him know you heard about CTD on The Sales Evangelist Podcast, and you will be bumped to the top of the waiting list for FREE access to this program! Connect the Dots Sponsorship Offers This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Creating and sharing content is the new frontier, but it can feel like a chore if you’re not sure how or why to use it. In this episode, your host Donald Kelly sits down with Zach Basner, digital sales and marketing coach extraordinaire, to show you how effective this type of content can be when used correctly. Listen in as they shed some light on the effectiveness of these strategies and how they can be used to up your game as a seller. The 80% Video What questions do your prospects always (or almost always) ask in your first conversation? This video should address those questions. This informs your prospects and can also disqualify leads without wasting your time or theirs. The Bio Video This is an employee bio video that allows a prospect to see, hear, and know the rep they’ll be in contact with. This isn’t the rep’s life story! Just include anything useful for your prospect to know so they have the opportunity to build some trust in you before they reach out. Think of it as a scalable approach to the time and energy that goes into building relationships with customers. Buyer’s Prep Guide This is for buyers who understand their problem and know what the solution is; they are ready to buy, but they’re deciding who to buy from. A buyer’s prep guide should give context as to the value of the product itself, not a biased view of why your product is the best. Walking buyers through how to evaluate your product will help eliminate objections before they come up in a call. “The best time to eliminate an objection is before it has to come up. Content like this will help us eliminate those long before they need to be brought up. If we’re not hearing the same objections that we used to, we know we’re doing this right.” – Zach Basner Resources IMPACT Sponsorship Offers This episode is brought to you in part by LinkedIn. Are you struggling to close deals? Cold outreach wastes the buyer and seller's time at every stage, especially when sellers are using shallow and outdated data. Your organization can overcome these challenges with technology that translates comprehensive, high-quality buyer data into real-time insights. These deeper insights empower sales reps and teams to adopt the habits of top performers, which leads to better outcomes - like more pipelines, higher win rates, and larger deals. We call this Deep Sale. And we’ve built the first deep sales platform with the next generation of LinkedIn Sales Navigator. Try LinkedIn Sales Navigator and get a sixty-day free trial at linkedin.com/tse. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

We’re all trying to find creative ways to build pipeline, but sometimes it feels like we’ve exhausted every possible avenue. In this episode, your host Donald Kelly encourages you to look for leads in places you might have missed. Donald and his team use all of these methods and have done the hard work of testing them for their effectiveness. Give them a shot! 5 Ways to Build Pipeline this Quarter Current Customers: Selling to your current customers is the simplest, cheapest way to build pipeline because they already understand and believe in your product. Stay connected with them and build strong relationships so you can keep them up to date on your new offerings. Lost Deals: Deals fall through for many reasons, so it’s a good idea to check in with leaders to see if they know what went wrong. There may be opportunities to rectify some of the issues that occurred before. Existing Connections on LinkedIn: Your connections on LinkedIn, like your current customers, know of you and probably have some trust in you. You don’t necessarily need to pitch to them, just talk to them and see if what you’re offering can help them in any way. Referrals: Many of our customers are willing to give referrals, but we don’t always ask for them. Rather than ask your customers “who they know who could benefit from your services,” go to their LinkedIn profiles and see for yourself. Then reach out to your customer about those folks specifically. Past Leads: Your past leads were interested in your product at one point but were disqualified for one reason or another. Their situation or your offerings may have changed, so it’s a good idea to reconnect and see if now is a better time for them to move forward with your product. “Some of these people may be friends from college, some of these people may be past customers, some of these people could just be folks in your network that you’ve connected to, but for one reason or another, you haven’t quite navigated the path where you ask them for an opportunity. It is a loss if you’re not doing that.” – Donald Kelly Sponsorship Offers This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

There is absolutely nothing wrong with going to work every day for the paycheck. But if you go one step further, ask yourself, what is that paycheck for? What do you REALLY care about? In this episode, your host Donald Kelly and guest Will Yarbrough break down a word that all sales leaders should be thinking about constantly – “motivation.” Listen in to hear how you can improve yourself or your team by tapping into those unique drivers that go beyond the dollar sign. Why Should We Go Beyond Being Money Driven? People want to spend their paychecks on the things that matter to them. There’s nothing wrong with making money, but it’s just a means to an end. Whether you’re a sales leader or an individual contributor, if you want to get better, you have to see how that fits into the big picture of your goals in life. Each decision you make should support those goals. Focusing on things other than money will reach sellers who aren’t that motivated by the money itself. This drives performance up and sets you apart from a hiring perspective. How Can Leaders Help? Spend a lot of time with your team members. Make time for one-on-ones where you can ask questions and understand the things that motivate them. Each person is unique, and their motivations can be complex. Using the REKS framework, help team members identify how to proceed toward their goals. Be the coach in their corner, providing both encouragement and accountability. All the greats have coaches who help them practice and improve. Helping every team member achieve their goals is important – when one person cashes in on the improvements they’ve made, they’ll share their successes with the rest of the team, and that increases buy-in from their peers dramatically. “I may want to make a six-figure salary, but at the end of the day, it may just be checking a box, where other things are much more important to me. Words of affirmation, getting opportunities to take on more responsibility, having trust and flexibility in the way that I go about my job – these are all things that I think can help inherently motivate folks, but you have to start with the fact that Donald and Will are going to respond to different tactics differently, and money is just one component of motivation.” – Will Yarbrough Resources Will Yarbrough on LinkedIn Fleetio.com Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by LinkedIn. Cold calling will not work if you’re using shallow, outdated information. You need to go deep. Try Deep Sales by LinkedIn, the next generation of LinkedIn Sales Navigator. You can get a 60-day free trial - simply go to Linkedin.com/TSE. 3. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

You can’t control the changes that are currently happening with the economy, or the changes that are to come. What matters is how you respond in each moment. If you’re not sure how to approach selling in the current economy, fear not – our guest today brings the knowledge and experience that has helped him find great success in his business. Alex Levin is the Co-Founder and CEO of Regal.io, and he’s here today to sit down with your host Donald Kelly. Together, they share the wisdom that can get you through a tough period in the market and even help you see it as an opportunity for growth. 4 Tips for Success During Challenging Economic Times Invest in your craft. If you have enjoyed the luxury of a fairly passive sales experience during the last couple of years, now is the time to shift gears. Get better educated on how you can take a more active role in selling, rather than taking orders and filling them. Learn to create urgency. People get used to the way things are, and during a time when they’re cutting costs, they aren’t actively searching for new places to invest their money. It’s your job to help them see how much better things could be if they use your product or service. Go to conferences. During the height of COVID, doing everything online made a lot of sense. Now, buyers are starting to get out to conferences again. These are great places to network with peers and make personal connections with new and existing prospects. Do things that don’t scale. Now is the time to show your clients how much they matter to you. If you have the resources, find ways to meet with them in person or be physically present if there are events where you can support them. Become a respected part of their team rather than just a voice on the other end of a phone line. Advice For New (or Experienced!) Sellers Trying to Build Pipeline Selling is a journey. Don’t put a ton of pressure on yourself to be perfect or know everything right from the get-go. The best sellers in the world had to start somewhere, too. Keep a learning mindset. When you have opportunities to get better educated about your product or sales, take them! Have real conversations with your prospects. Discovery calls are not a venue for you to grill your buyer or spew lists of facts about your product. Find out what they need and help them decide whether your product is right for them. Identify your champion. When you are reaching out to a company, locate who will actually be helped the most by your product, and get to know them. Honestly take an interest in their goals and see if your product helps them achieve those goals. Get in an SMS or Slack conversation with your prospect. Start a running dialogue and build trust. Be an honest broker. Build trust with your prospects by accurately representing what your product can do and actively listening to their pains and needs. “Sales is not a one-turn game” – you never know how things will shake out in the future. “Don’t ghost people. Don’t treat them with disrespect. Don’t do things that you wouldn’t want on the cover of the New York Times.” – Alex Levin Resources E-mail Alex: [email protected] Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

In this episode, your host Donald Kelly sits down with Chris Duprey, Chief Strategy Officer at IMPACT (impactplus.com). Duprey has an engaging, no-nonsense approach to sales training, and wants to help you and your team master the basics so that you can go from being decent at sales to being truly great. Check out the list below and see what’s holding your team back, then listen in as Donald and Chris delve into each one, point by point! The 5 Habits of A Great Sales Team Have a team mentality. Top performers will burn out if they’re the only ones doing all the work. Go beyond sharing wins – share losses too. Even top sellers should be willing to talk to the team about what’s not working and why. The best teams roleplay… a LOT. If you want to improve, practice! Work with others to get better. You’re not going to win unless you do the reps. Duprey recommends doing it weekly! The best teams watch their sales calls. Record your calls so that you can go back and review them later. Just like a sports team watching their old plays, watch the calls you make and watch calls other people make! Sales leaders: watch a lot of sales calls your team makes. Gain peer status with your buyer. Nobody wants to be sold to – people will accept guidance and assistance from someone who knows their stuff. Ask great questions, give realistic advice and don’t be needy! You proactively work on communication. Obsess over how you communicate. If something goes wrong, figure out what you missed. Also, learn how to deliver your message and have an engaging presence. “If you just do the basics, that’s what makes the best the best… I was a paratrooper and I had friends that were in the special forces. Everyone thinks we all did special things – we all just did the basics A LOT and got really good at them.” – Chris Duprey Resources Chris Duprey on LinkedIn IMPACT: Sales & Marketing Training Sponsorship Offers This episode is brought to you in part by LinkedIn. Cold calling will not work if you’re using shallow, outdated information. You need to go deep. Try Deep Sales by LinkedIn, the next generation of LinkedIn Sales Navigator. You can get a 60-day free trial - simply go to Linkedin.com/TSE. 2. This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 3. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Having the right mindset is crucial to being a successful salesperson. So why do we often get locked up in a mindset of fear, and how can we change that? In this episode, your host Donald Kelly and Dr. Jean Oursler (Ph.D. in Business Psychology from the Chicago School) are here to teach us about our “Caveman Brain” so that we can harness the way we are wired and make it work to our advantage. What is Your Caveman Brain? The amygdala is a part of the brain that controls our fear responses to our environment. Dr. Oursler calls this the “caveman brain” Our “caveman brain” exists to protect us from getting hurt or dying, so we can’t get rid of it or turn it off! We don’t have to run away from predators or protect our young from danger anymore, so nowadays, we fear things like rejection, losing our reputation, or being a pushy salesperson. How Do We Work WITH the Caveman Brain? The amygdala only knows what it sees and hears. Pay attention to the media and information you consume! Identify your personal fears. Know what is holding you back and why. Use positive self-talk to give the caveman brain information to overcome your fears. Think of these as affirmations or talking yourself up. "Almost everything that’s happening in your life that isn’t happening the way you want it to comes down to your caveman brain. When you realize that and you start to fix that, everything else falls back into place.” – Dr. Jean Oursler Resources https://cavemanbrain.com/ Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Today’s guest brings his top-tier track record to the show to help you and your team convert your prospects into customers using his proven, customer-first approach. In this episode, your host Donald Kelly sits down with David Bennion, the VP Sales at Apollo.io, which serves over 160,000 companies and more than one million users worldwide. Bennion shares his clear-eyed, precise understanding of his team’s success and the steps it takes to get there. As a Seller, Learn to: Identify your customer’s issue, even if they haven’t identified it themselves Quantify that problem - how impactful will solving the problem be? Ask the right questions so you can truly understand where your prospect is coming from. When they trust you enough to describe their company’s pains (or even their personal ones), show empathy! Know whether your product can actually solve their problem - and learn to graciously walk away if it can’t Common Mistakes in Selling (And How to Avoid Them) DON’T just drive your company’s agenda. Instead, think about what you can offer to the customer. DON’T limit your pitch to just data points. Instead, offer some real-life examples of your current customers’ success with your product DON’T add to your prospect’s list of problems they have to deal with. Instead, show them how seamlessly your solution can be implemented “I think, sometimes in outbound [sales], there’s a feeling like, ‘All I’m doing is creating a problem for somebody,’ when really, you have the opportunity to create a quick win for somebody and make them a hero inside their business.” - David Bennion Resources http://apollo.io Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Writing intriguing, trustworthy e-mail content in today’s market can feel like a losing game. How do you stand out from the crowd without resorting to gimmicks (which doesn’t work anyway)? Enter your host Donald Kelly and our guest James Boreham with five tips on creating e-mails that create unforgettable first impressions your clients will still be talking about years later (true story!). Current Challenges In Email Prospecting People are flooded with information. When you reach out to someone, you’re just one out of so many notifications they’re going to see that day Buyers are burned out when it comes to e-mail. E-mail prospecting is up 30% since the beginning of the pandemic, but reply rates are down 50% Do These 5 Things to Boost Your E-mail Open Rates 1. Use short, intriguing subject lines. Most e-mails are viewed on mobile devices. On a smaller screen, only a small amount of text makes it to your prospect’s eyes before they decide whether it gets opened or goes to the trash. TRY THIS: Send the e-mail to yourself before it goes out. Does it look like marketing fluff? Or does it look important? 2. See the prospect as your equal. Even though you might be reaching out to prospects who have a lot of experience in their field, you are the expert in YOUR field (which is your product). Don’t condescend, but don’t beg either. Know the worth of your information and your product to become a trusted advisor who commands respect. 3. Do your homework. Personalize your content to show that you’ve taken the time to get to know their business and their needs. Impress your customer with your hustle and commitment (without sacrificing the natural flow of the e-mail). TRY THIS: Check out the careers page on the company’s website. Get a sense of what roles and responsibilities exist so you can understand your prospect’s needs. 4. Stay actionable and objective. Don’t be too “sales-y”. Talk in terms of facts and keep things clear. Don’t add so much personality that your prospect loses the plot. 5. Follow up with one-liners. Don’t try to reinvent the wheel - one-liners work! Use them to connect with people and encourage their responses. “Each of these [5 tips to boost e-mail open rates] is to make it easy for the customer to buy and to put us in a position of power in those interactions and conversations so we are a trusted advisor. I think that is transformative to the whole sales process.” – James Boreham Resources Juro Contract Management (website) James Boreham on LinkedIn Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Your social media presence can build your credibility, community, and pipeline… or break it. Most people don’t create content on LinkedIn, so they miss out on all of the opportunities that can come along with having a sizeable following on the platform. In this episode, your host Donald Kelly sits down with Richard Smith, the VP of Sales for Allego. Listen in to hear how Smith grew his social media audience to the point where his content now generates conversation, interest, and qualified inbound leads. Why DON’T People Post on LinkedIn? People don’t think they have anything interesting or novel to contribute People are happy to read and don’t feel like it’s necessary to make the extra effort to post “Head trash” – people don’t want to embarrass themselves if no one interacts, or say the wrong thing and end up in trouble professionally How to Do LinkedIn Posts the Right Way Keep your day job. Smith uses LinkedIn to generate leads for his sales job, but it took years to build his audience. It’s a marathon, not a sprint. Build a community, not an echo chamber. Discussion is healthy – while you don’t want to be inflammatory just for the sake of getting attention, don’t try to pander to your audience either. Your reputation on social media will follow you everywhere, so be educated, honest, and authentic. “The key is to almost “anti-sell,” and this is quite strange for some people to hear. You have to be on there, not wanting to sell your product – you have to be on there building an audience… And that is the key starting point.” – Richard Smith TSE episode 578: How to Use Technology to Better Coach Salespeople with Richard Smith Allego: Sales Training and Sales Enablement Platform Website Sponsorship Offers 1. This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Spring is a time for change and renewal, which means it’s time to reevaluate the sales strategies you or your company have always used. In sales, it’s crucial to set yourself apart from the competition, and we want to show you how to do just that using efficient methods that WORK. In this episode, your host Donald Kelly takes you through the Top 3 Prospecting Strategies he and his company are utilizing in 2023. Why Do We Need New Strategies? Since the beginning of the pandemic, e-mail outreach is up 50%, but reply rates have decreased by 30% Writing a great subject line and e-mail content does no good if the person on the other end doesn’t feel motivated to reply 3 Strategies to Adopt in 2023 Create previous engagement. Before you reach out to a potential buyer, create a connection with them. Don’t just start with a cold e-mail! Use social media to gauge interest. If you work for a bigger firm, look at who follows your product on LinkedIn. That list will have prospects on it who are already interested, and may just need more information (and that’s where you come in!) Use tools like LinkedIn Sales Navigator. In the episode, Donald runs you through how to use the Spotlight feature to look at activity levels on LinkedIn so you can decide whether to reach out via LinkedIn (or some other way). “Everybody knows the play that we’re running. They know these strategies. So what are we going to do? How are we going to be different?” - Donald Kelly Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Is putting your customer first tanking your value? You’ve heard this phrase before: “The customer is always right.” No one is going to tell you to ignore your customer’s wishes completely. But sacrificing your needs (and the needs of your business) to make your quota is a dangerous game that can leave you feeling like you lost, even when you make a sale. In this episode, your host Donald Kelly and guest Mark Raffan are here to remind us, point-blank, that a successful salesperson needs to set expectations and retain value in every negotiation. There Is No “Win-Win” Move away from a “win-win” mindset. If you put too much effort into trying to get your customer to win, you run the risk of letting them win at your expense. Instead, hope for outcomes that you can both agree to Keep your goals in mind when selling. Don’t get so swept up in trying to meet your customer’s needs that you totally forget about your own (or your company’s). Take on deals that are profitable. Even when you’re trying to make quota, the more concessions you make, the more value you lose 3 Layers of Concessions Conditional Giving. If a potential buyer asks you to make a concession, ask them to make a concession as well. “Portional” Giving. If a salesperson is asked to make a concession, only make a portion of it, don’t give the full concession. Scarcity. When a potential buyer asks for a concession, respond by letting them know it will be difficult to do, don’t immediately accept it. “I really don’t believe there is such a thing as a win-win negotiation. I think it’s a really dangerous mindset to put yourself in, especially when the market changes like this.” – Mark Raffan Resources Negotiations Ninja Negotiations Ninja Podcast Mark Raffan LinkedIn Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Communication is key. You’ve heard this phrase before, but how does it apply to sales? Hopefully, at this point, you know from experience that selling is about more than just being an outgoing person with a great smile. If you want to be great at sales, you have to offer more to your customer. In this episode, your host Donald Kelly has a conversation with Craig Colby, the co-founder and president of OneStream Software. Colby brings his experience and dedication to the table to show us how clearly setting expectations can lead to strong, long-term relationships with customers. Why Should We Set Expectations? Your prospect might be jaded. Have you ever wondered why your customers seem defensive as soon as you start your pitch? They’ve probably had other businesses overpromise and underdeliver, and they don’t want it to happen again. Your customer is looking for a trusted expert. You’ve put in the work to learn what your product can do, and what it can’t. Your customer hasn’t. It’s the salesperson’s responsibility to help their customer understand the capabilities AND the limitations of their product so the customer can act in their own best interest. Your reputation is forever. If you promise outcomes your product can’t deliver, your customers will remember that, and they’ll spread the word. Build long-term relationships with prospects by acting with integrity and empathy for their situation. That’s what will end up setting you apart. How Do You Start Saying “No”? If you can tell your product isn’t right for a customer, you can say “no” while still educating them. Give an explanation for why it’s not a good fit, or the conditions under which your product might become a better fit in the future Let go of people-pleasing. Part of the learning curve in sales is understanding that you won’t be able to help everyone – you should try to support your customers, but only in a way that makes sense for you and your product When your customers ask you a question about your product’s capabilities, it’s okay to say “I don’t know,” and to bring someone more knowledgeable into the conversation. Your honesty will build your credibility and trust with your customer “If you’re a sales professional, and you’re newer, or you’re a little more mature, or you’re super mature in the job, you can always learn… Always be learning.” – Craig Colby Resources Craig Colby on LinkedIn Craig Colby on Twitter OneStream Software [email protected] [email protected] Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Don’t ever let anyone tell you there’s nothing new under the sun. Thought leaders don’t approach the world or their industry that way, so why should you? In this episode, Donald Kelly connects with Andy Buyting – coach, professional speaker, and best-selling author of How to Win Clients and Influence People. In this episode, Buyting introduces his proven-successful take on how to reinvent the relationship between sales and marketing which he outlines further in his 2021 book, Double Sales/Zero Salespeople. See the special offer in our Resources for a free half-hour call with one of the authors of the book! Why the “assembly line”? Division of labor: splitting any complex process into specific tasks, and allowing people to specialize on one part of the task Application in sales and marketing: Where a typical salesperson may be responsible for generating leads and prospecting all the way through making the final sale, Buyting recommends separating the tasks among dedicated people Optimize: Once you know what each stage of the process is for your business, you can optimize and automate parts of the assembly line “Smarketing”: Intersection of Sales and Marketing Frequently, sales and marketing operate too separately, and each department thinks it has all the answers when it comes to meeting goals Marketing can help businesses find the right customers, but it can fall apart if salespeople are just selling and not providing value Having sales with no marketing can be expensive, payroll-wise! Sales and marketing both share the same goal: growing the business. Combining the two creates a more efficient process “Just like Henry Ford developed the assembly line for the automobile, what is your business development assembly line? What are all of those stations along that journey for your prospect, from the very first time your company spends a time trying to land a sale, until they actually sign a contract? What are those stations, and then ask yourself, ‘how do I optimize each station?’” – Andy Buyting Resources SPECIAL OFFER: Book a call or download a chapter of the book! Double Sales/Zero Salespeople by Andy Buyting on Amazon The Machine by Justin Roff-Marsh on Amazon Tulip Media Group Sponsorship Offers This episode is brought to you in part by Scratchpad. 1. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

We are all defined by how we handle the challenges we face. The only constant in life is change, and it doesn’t matter what industry you’re in – you have to learn how to adapt. Our guest today offers his solution to how sellers can approach their job during the current market so that you can successfully, and organically reach your goals. In this episode, Donald Kelly sits down with Joe McNeill, the CRO at Influ2, to talk about the current landscape, the shortcomings of how sales are currently being done, and how to shift your focus so that you can connect with the right buyers for your product. Challenges in Sales Today E-mail outreach is up +50% since 2020, but replies have decreased by 30%. Limited outreach methods are leading to limited results 72% of SDR teams are behind their pipeline goals. Some sales leaders think making more calls and sending more e-mails is the answer SDRs and AEs are not always getting support, so they are not as efficient in their jobs as they could be How to Change Up Your Playbook for Success People buy, not companies. If there are multiple people involved in the buying decision, create messaging that applies to each of them Efficiency is growth. You’ll only have enough bandwidth to create focused messaging if you’re specific about who you reach out to Pragmatic messaging. Using “silver-bullet”-style messaging probably won’t relate to buyers who are being faced with difficult decisions. Focus on how you can provide support Leaders: Ask for help. If you’re not sure what to do or how to help your team, ask people around you what they’re doing and gather information. Talk to peers, consultants and mentors to spark your creativity. “People used to think, ‘what should we focus on, growth or efficiency?’ Now it’s, ‘efficiency IS growth.’ You’ve got no choice.” – Joe McNeill Resources Joe McNeill on LinkedIn Influ2: Person-Based Advertising Solution for B2B Marketers Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Do you know that feeling you get when you spend some time planning out the week ahead? It’s that sense of peace that lets us know we’re going to achieve our goals and nothing is going to get missed. Planning seriously increases our productivity, so why aren’t we all taking the time to do this at the beginning of each week? Whether you just can’t seem to find the time or you don’t know how to get started, Donald is here to help. Take out your Google Calendar or your favorite scheduler and let’s get to it! How to Make the Most of Your Weekly Planning Session Define your purpose for the week. Take a second to decide what you’re trying to accomplish this week. Look at your key performance indicators (KPIs), and make a plan for how you’re going to reach those things. Plan activities accordingly. Decide what things are going to go on your calendar based on your KPIs. Highlight the “money generating activities” you do each day, and fill your day with those activities first. Put in your recurring meetings and activities. What activities are written in stone each week? Block those things out so you know what time you have available for the random appointments and meetings that will come up. Fill in your client meetings. Schedule meetings with potential clients or prospects. You might not want to set them in stone right off the bat in case of schedule changes, but pencil them in so they’re present in your overall plan. Fill in other activities. If you have a random assortment of little tasks you need to do, work-related or not, try to plan them so that they don’t mess up the flow of your week too much. Take some time to fit them in during the least obtrusive times possible. “I would like most of us to be in that ‘Yes, I plan religiously’ category. I know when you do, your pipeline’s gonna be great, your pipeline’s going to progress, you’re going to convert more of those opportunities, and you’re going to see more success.” - Donald Kelly Resources Donald’s Linkedin Poll Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Don’t. Be. Boring. Every time you talk to a new client, in the back of your mind, you know you’re not the first person to ever pitch to them. You might not even be the first person to pitch to them that day. You need to stand out, and more importantly, be remembered. In this episode, Donald Kelly sits down with Andie Jewett, the Senior VP of Business Development at AMP Agency. They talk about the core elements of an amazing pitch, and how to make sure you’re not making the same mistakes as everybody else. Jewett’s Background Started in account management, with clients like Blue Cross Blue Shield and NinetyNine Restaurants Now works with AMP Agency, overseeing business development and reaching out to potential clients Most Common Pitching Mistakes - and How to Fix Them Don’t jump into your pitch immediately, placing the focus on you and your product. Do your homework so that you know your client, ask them questions, and place the focus on them. Don’t recite all your great ideas or figures one after the other in a list. Your client won’t remember them all! Instead, take them on a journey with a narrative thread. 3 Core Elements of a GREAT Pitch Make the client the main character. It’s not about you, or your product. Your client is the hero of the story. Build a profile around who that customer is based on your research. Then, use this to address their needs and aspirations when you make your pitch. Take them on a journey. A story has a beginning, middle, and end. Have one main idea, or “hook” that will be the big takeaway from your pitch meeting. Build to your hook, share what it is, and make sure it threads all the way through. Use a little showmanship. If you recite too many facts and figures, you will put your clients to sleep. Bring your personality, fun, AND facts. Even virtual pitches can have creative elements that help clients remember them. “Look at how storytelling is done, not just in other industries, but even in literature. If you were to look at the perfect story arc of the best books and novels out there, you can absolutely compare your pitch to that.” - Andie Jewett Resources Andie Jewett on Linkedin AMP Agency Andie Jewett on Instagram Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

The days of the “spray and pray” method of selling are over. Nobody wants to be sold to, and bland, generic pitches are a dime a dozen. So how can you set yourself apart and improve your closing rates? Today, your host Donald Kelly asks Kay Miller, author of “Uncopyable Sales Secrets,” exactly that. Listen in to find out how you can identify, and sell to, YOUR Moose. Don’t forget to scroll down for an exclusive offer just for TSE Podcast listeners! Miller’s Background Miller broke through the glass ceiling in a male-dominated field, becoming successful in a short time Got hired by Walker Exhaust, the largest automotive muffler manufacturer in the country, and became the top salesperson in the U.S., earning her the nickname “Muffler Mama” What is a Moose? How do I Identify Mine? Your “moose” is your perfect customer. For a moose-hunter, the moose is their target. Any time spent hunting other animals is time they can’t spend moose hunting. Study your “moose”. Learn your ideal customer’s aspirations and needs so you can best understand how to help them. Search for success. Who are your best clients? Who is a pleasure to work with? Try to find yourself more customers like that – people who align with your vision and want your help. How Do You Set Yourself Apart? Find unique ways to reach out to customers – snail mail? A video recording? Homing pigeons? Just kidding on that last one, but you do have to be special to be noticed. Personalize your outreach methods so the customer knows you are reaching out to them specifically while staying true to your brand. Once you’ve got their attention, don’t talk too much. Listen to the customer, ask questions, and figure out how you can help them. “Take off your selling hat and imagine what your customer is going through. How would you feel if you got that pitch?” - Kay Miller Resources Check out “5 Proven Secrets to Get in the Door” by Kay Miller - a free resource just for TSE listeners! “Uncopyable Sales Secrets” by Kay Miller on Amazon “Would You Marry You?” by Kay Miller on Linkedin (no pitches, please!) UncopyableSales.com Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by LinkedIn. Cold calling will not work if you’re using shallow, outdated information. You need to go deep. Try Deep Sales by LinkedIn, the next generation of LinkedIn Sales Navigator. You can get a 60-day free trial - simply go to Linkedin.com/TSE. 3. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

In this episode of The Sales Evangelist Podcast, Donald Kelly talks with Helen Fanucci about her timely book, Love Your Team: A Survival Guide for Sales Managers in a Hybrid World. The impacts of the pandemic continue to affect how we do business in 2023. The value of remote work can be seen and felt by workers across a variety of industries, including sales. So how do you connect with your team, ensuring their success and building their skills along the way? Fanucci’s experience as a Customer Success Sales Leader at Microsoft has given her a unique perspective, and she brings her expertise to this conversation. Three Steps for Leaders to Help Their Team Build Pipeline The 3x Rule. Have 3 times the number of customers in the pipeline than what is needed to meet the quota. Fill in the gaps. Ask your team who they’re talking to on a given account, and see how your network, connections, or position can help them get in touch with decision-makers. Use tools like Linkedin Sales Navigator. Use the tools at your disposal and share the information you get with your team. Three Ways to Build Your Team Members as Professionals Encourage critical thinking. Whether they’re successful or struggling, talk through your assessments with your team members. Help them learn to ask the right questions so that they can begin to assess themselves and search for solutions. Work side by side. As your team members start to have bigger accounts, help them understand the nuances of those customers. Think back to when you were first starting - did you have the kind of mentor you needed? If not, what would that have looked like? Emphasize personal connection. When your team members have their first contact with a potential client, the product is not immediately the most important thing. They need to be able to establish a rapport, person-to-person, and to understand the needs of the client. This will get your team much farther than skipping straight to the selling step. “Reduce sales friction. Support your team’s success by using your positional power and your network to reduce sales friction for your sellers.” - Helen Fanucci Resources Love Your Team: A Survival Guide for Sales Managers in a Hybrid World by Helen Fanucci on Amazon Connect with Helen Fanucci on Linkedin Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by LinkedIn. Cold calling will not work if you’re using shallow, outdated information. You need to go deep. Try Deep Sales by LinkedIn, the next generation of LinkedIn Sales Navigator. You can get a 60-day free trial - simply go to Linkedin.com/TSE. 3. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

What makes this conversation between Donald Kelly and Natasha Ho so special is not just that they’ve both found success in sales, it’s that they genuinely want others to find that same success. Listen in as they discuss the limitations many sellers create for themselves and the ways you can open up new opportunities for yourself by asking important questions. Natasha Ho’s Background After getting her degree and working her dream job, she realized she didn’t want to progress in that line of work and found a new dream She built her own business and became successful after she learned how to sell her product Sales consulting on the side led her towards a path that was ultimately more fulfilling Seeing Opportunities, Not Limitations High-Ticket buyers are like Santa Claus - you have to believe in them for them to exist. Your first high-ticket buyer could already be in your network, but you’ll never know unless you start to trust that they’re there. Identify prospects by listening. When you start looking for customers or clients, identify the people who want your help and who are willing and able to invest in it. Open up a conversation. Once you’ve identified someone to sell to, be willing to open up a dialogue. Know Yourself, Know Your Buyer What is your overall vision? What is your big goal? Before you start thinking about your buyer’s big goals or the problems they face, you need to know what your own goals are. Why do you want this goal? Why is it important to you? Selling can be a tough job - knowing the answer to this and reminding yourself of it can help keep you from getting too fatigued or burnt out. Why are you selling? This refers to your “bigger mission.” Sales will have ups and downs, and knowing the purpose behind what you do will help you through them. Believing in what you do will keep you from taking “no” too personally. “Go all-in on yourself. Bet on yourself. Invest in yourself. And when you are playing, play big.” - Natasha Ho Resources Natasha Ho on Instagram and Facebook - @theallinwoman allinwoman.com Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by LinkedIn. Cold calling will not work if you’re using shallow, outdated information. You need to go deep. Try Deep Sales by LinkedIn, the next generation of LinkedIn Sales Navigator. You can get a 60-day free trial - simply go to Linkedin.com/TSE. 3. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

We know you want to set more appointments. You’ve got this - this is a skill just like any other, and you can learn how to do it. It’ll take some practice and a little bit of creativity, so there’s no better time to start. In the previous episode, Donald Kelly took you through two parts of his four-part strategy. If you haven’t heard that episode yet, it really sets the stage for this one, so go back and check it out first. Then meet us back here so you can learn to start the conversations that will lead to appointments. Set the Stage for a Dialogue - How Donald Uses the Strategy After making a list and choosing someone to reach out to, reach out with a personal touch so you can to build a connection Find the engagement path: Look for places you can connect - LinkedIn or Instagram are examples. Comment on a post asking a question, send them a video response, etc. You can mention the topic you connected over when you reach out by email, as long as it’s relevant! This can increase your reply rates It’s okay to play the numbers game, but if you have a focused list, you can use your time to make a more personal, fruitful connections Hey, we know it can be easier said than done! If you’re interested in checking out the course offered by TSE, check out the link below. Resources TheSalesEvangelist.com/linkedin Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by LinkedIn. Cold calling will not work if you’re using shallow, outdated information. You need to go deep. Try Deep Sales by LinkedIn, the next generation of LinkedIn Sales Navigator. You can get a 60-day free trial - simply go to Linkedin.com/TSE. 3. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Whether you’re a brand new BDR or you’ve been in sales for a while, we know you care about bringing your best in your professional life. If you didn’t want to improve, you wouldn’t be here, right? Today is your lucky day - on this episode of The Sales Evangelist, Donald Kelly is going to share the strategy he has developed to help you get more appointments booked than ever before. This is a 4-part strategy, and in this episode, Donald will take you in-depth into two of the parts to help you get started. Part 1 - Relevance Analyze your ICP - Trigger #1 Donald looks for is a business leader who is new to the role - these people are likely to want to make changes Trigger #2 is whether the target has been active on LinkedIn in the last 90 days Cold e-mails fail if the salesperson doesn’t understand the person/business they’re emailing if they do not present a point of reference, and if the e-mail isn’t relevant Find a focused list of people you can reach out to - people who will be interested in what you have to offer Part 2 - Engagement This is about an interaction between two people - it has to feel like a real connection Some personal touches in e-mail or over LinkedIn can spark conversations - Donald gives an example of a time this worked for one of his BDRs Cold, unsolicited e-mails could start damaging brands - if they are irrelevant and don’t spark engagement, the brand will be associated with that This isn’t all it takes, however. Tune in to the next episode, where we go over the next two parts of the strategy - conversation, and appointment! Resources TheSalesEvangelist.com/linkedin Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by LinkedIn. Cold calling will not work if you’re using shallow, outdated information. You need to go deep. Try Deep Sales by LinkedIn, the next generation of LinkedIn Sales Navigator. You can get a 60-day free trial - simply go to Linkedin.com/TSE. 3. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Sometimes the most interesting conversations are between experts on parallel paths sharing their journeys and noticing what their paths have in common. This conversation between Donald Kelly and Derrick Williams (Founder and Principal of 3Link Consulting) is an example of just that - they both have a keen sense of sales trends that has been honed over years of work in the industry. Williams is as knowledgeable as they come, but like Donald, he’s always learning more from the best and most educated voices in sales today. They discuss Williams’ new project, The Sales Consultant Podcast, and cover some of the salient pieces of information that have started to reveal themselves as important as Williams has been going through his first round of interviews. Whether you’re new in the field or have years of experience, check out the new podcast, and become a fly on the wall in a conversation between leaders in the field. A Throughline: Focus on the Fundamentals Communicating Value - Know how to open calls, all the way through to the end of the conversation. Discovery - Even if you have a good conversation with someone, it doesn’t necessarily mean it’s going to lead somewhere. To be most efficient, try to avoid going down the wrong path by taking your time in the discovery phase. Practice - If you haven’t mastered the basics, you can’t move past the basics. Practice demos and rebuttals in real-time. As Williams says, “Get those reps up.” Keep your mind clear. No Time for False Positives False positives, or going too far down a fruitless path, is not something businesses can afford to do in the current sales climate. Whether a false positive occurs during hiring or targeting, it will (needlessly) cost the business resources. They happen because we want to rush into making revenue and because a certain amount of risk-taking is rewarded, especially in the culture. But a scientific, data-driven approach is ultimately more efficient. Having a sense of urgency can be okay, but having the proper practices in place in case things go wrong can soften the blow of losing a lead or doubling back. Check out The Sales Consultant Podcast for conversations that go into these topics, and so much more. Donald was interviewed on the podcast, too - let us know how you liked his episode! If you want to reach out to Donald, drop him a message on LinkedIn, Tik Tok, and Instagram @donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. “I’m looking to expand and broaden my research and understand what’s working out there. Part of me getting better as a consultant and just as someone who wants to bring value to my clients, I need to be out there talking to industry experts. I need to be out there looking at what’s working, and bringing that back into my engagements … I want to share that with those that are on a similar journey.” - Derrick Williams Resources Williams’ podcast: The Sales Consultant (launching 2/27/2023). Check it out on your favorite platforms. Derrick Williams on LinkedIn Derrick Williams on Instagram @derrickis3linksales 3linksales.com Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 2. This episode is brought to you in part by LinkedIn. Cold calling will not work if you’re using shallow, outdated information. You need to go deep. Try Deep Sales by LinkedIn, the next generation of LinkedIn Sales Navigator. You can get a 60-day free trial - simply go to Linkedin.com/TSE. 3. This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

In this episode, Donald meets with Jerrod Best-Mitchell, a passionate seller who has dialed in using video to make connections online. Best-Mitchell is a master of his craft - he has sent 6000 personal videos on LinkedIn so far and has gained so much knowledge in the process. Listen in so you can learn how to up your personalized video game so you can generate leads, and build connections and community. Why use video? Videos are the quickest way to build relationships and trust with strangers. Letting someone get to know you is what begins building community. And community is the direction sales are moving in 2023 and 2024. Personalized videos may take a bit longer, but if you can isolate a few people to reach out to with short, engaging videos, it can increase your response rates and make you more efficient as a seller. But all videos are not created equal - Best-Mitchell has great tips to make your videos count. In sales, and especially when you’re starting as a BDR or SDR, the way to be successful is to set yourself apart. Break the mold. It’s another way to stretch, become more flexible, and learn new skills. 3 Do’s and Don’ts for Personalized Video Content Don’t say your name. Don’t start with “hi.” Imagine you’re running into an acquaintance on the street. If you’re reaching out, they probably already know your name, so say their name. Make it personal. Do your research. It takes very little time to read through someone’s content, their personal bio, or their posts. Find something you personally connect to and start from there. Start a conversation, not a sale. Keep it short. As Best-Mitchell says, “This is not a Martin Scorcese film.” Keep it brief, meaningful, and interesting. In the episode, Donald and Jerrod go over ways to overcome the obstacles associated with video, namely, the time it takes and how to not come in sounding like you’re about to give a terrible pitch. It’s clear, just from listening to this call, how personable and informative Jerrod is. We learned a lot, and we know you will, too. If you want to reach out to Jerrod, find him on LinkedIn, or on his website, jerrodbestmitchell.com. And of course, the TSE community by sending a message to Donald. Drop him a message on LinkedIn, Tik Tok, and Instagram @donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. “There must be the top 20 people on your list that day that you can send a video out to. You can look at your list and tell - these are the best ones. And you may not get them on a phone call, but video might be the next option… Personalize the video, please, don’t send them a generic text. It will make a massive difference in your pipeline, and it will probably improve your response rate.” - Jerrod Best-Mitchell Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. This episode is brought to you in part by LinkedIn. The sales landscape is totally changing. You need to adapt to succeed. Deep Sales, a part of the next generation of LinkedIn Sales Navigator, can help you do just that. Check it out yourself and get a 60-day free trial at Linkedin.com/TSE. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

If you are ready to take control of your own destiny, get ready to hear the conversation with someone who has done exactly that. In this episode, Donald meets with Michael Schill, a former athlete who learned his skills in sales from NYT Bestselling Author and Real Estate mogul, Grant Cardone. Schill is now the founder of his own organization, Full Circle Agency. Listen in as he discusses how he got to where he is today, the lessons he has learned, and how he makes sure he will achieve his goals for the future. Schill’s Background He played football for Florida State University, where he learned the discipline it takes to improve - if you don’t show up and train, you don’t win. Academics were also a huge focus for him - Schill graduated with a BA in Exercise Science from FSU. He received a world class education working with Grant Cardone, training extensively in sales and learning how to solve the problem every product faces: building awareness. A Few of Schill’s Core Tips for Success Have a schedule. The only things that go on the schedule are “profit and/or potential profit-producing activities.” Always be “on.” As he puts it, “all the greats have it.” No matter how many people you’re speaking to, or what you’re speaking to them about, you always represent you. Learn to communicate effectively. If you can learn to get your message across concisely and correctly, this is what can take you to the next level. Of course, in the episode, we go into way more depth on these topics and so much more. You’re sure to find yourself inspired to get out there, work hard, and make things happen for yourself. Connect with Mike on Instagram, Twitter and TikTok @mikeschill_ or you can find him on LinkedIn. You can also follow his organization @thefullcircleofficial on Instagram, or reach out on their website, thefullcircle.io. If you want to reach out to Donald, drop him a message on LinkedIn, Tik Tok, and Instagram @donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. “Treat [sales] as if you are approaching a game, because when it’s all said and done, it is a game. You’ve gotta train every single day, and if you don’t train every single day, you can’t expect results.” - Michael Schill Resources The E-Myth by Michael Gerber Sponsorship Offers This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. This episode is brought to you in part by LinkedIn. The sales landscape is totally changing. You need to adapt to succeed. Deep Sales, a part of the next generation of LinkedIn Sales Navigator, can help you do just that. Check it out yourself and get a 60-day free trial at Linkedin.com/TSE. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Confidence is key in life, but ESPECIALLY in sales. In today’s episode of The Sales Evangelist podcast, our host Donald Kelly meets with Wesleyne Whittaker-Greer to discuss different ways you can increase your confidence as a seller. Strategies For Building Your Confidence Talk to yourself like you’re your own best friend. Your best friend wouldn't lie to you or sugarcoat things. If you talk to yourself like your best friend, you'll see what needs improvement. Practice selling. As the old saying goes, practice makes perfect. By practicing selling you can see what does and doesn't work. From there, you can better master your craft. Be open to constructive criticism. If you don't take feedback and criticism into consideration, you'll never improve. Listen to people's critiques and use them to improve your craft. If you want to connect with Wesleyne or learn more about building confidence, you can connect with her on her LinkedIn. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Tech sales can be one of the most daunting sales industries to work in, but this doesn’t mean finding success is impossible. In today’s episode of The Sales Evangelist podcast, our host Donald Kelly interviews Shirelle Francis to talk about her success in tech. How Shirelle Overcame Challenges The first challenge that Shirelle faced was finding a mentor. She looked for a black female mentor who had previously found success in sales and studied AS MUCH AS POSSIBLE from this mentor. The second challenge that Shirelle faced was finding proper training. This ties into finding a mentor. As Shirelle looked for a mentor, she also sought out useful training for sales and not only mentored someone but studied the craft of sales. The third challenge Shirelle faced was getting access to capital. She overcame this by searching for a sponsor and actively seeking training and someone to teach her. You can connect with Shirelle on her LinkedIn or check out her website at www.ileapgroup.com. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Being successful is EVERYONE’s goal in life. So how can sellers achieve this success? In today’s episode of The Sales Evangelist podcast, our host Donald Kelly goes over how sellers can reach the success they’re aiming for. 5 Keys For Achieving Success You have to clearly define what success actually IS for you personally. You have to help people solve their problems. You have to know where you can improve. You have to continually improve yourself and work towards perfecting your craft. You have to do a self-evaluation. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Now that 2023 is here, EVERYONE is a seller! In today’s episode of The Sales Evangelist, our host Donald Kelly meets with Ted Blosser to talk more about selling in this upcoming year. The Importance of Momentum Momentum is KEY in business, whether you’re a seller or not. Think about it: If you’re some start up company, you have to generate momentum to build your business. If you’re a seller, you have to generate momentum for your sales. Momentum is key. This is DOUBLY true with the current economic situation. As business slows and profits wane, sellers and businesses have to be ready to REBUILD that momentum to come back even stronger as the economy recovers. Generating momentum is important, yes, but how do you actually build this momentum? Through SELLERS. Blosser gives the example of Tesla in its early years: Elon Musk made EVERYONE act as a seller when the company nearly went under. Being able to sell is critical in the generation of momentum, Three Key Points For Sellers Blosser has also identified 3 KEY things for sellers to keep in mind, in the upcoming year. The first thing is: Focus on outbounding. The second thing is: Make everyone a seller. As different people interact with clients throughout the sales process, they ALL have a chance to add value and upsell. Get everyone involved to think, and act, like a seller. The final thing is: Change marketer’s mindsets. This combines the two other points. Marketing teams generate leads and CONSTANTLY interact with clients. This is your BEST opportunity to upsell and get extra profits from qualified leads. The Mindset Shift In the past, especially when the market was more saturated, businesses and sellers took a quantity over quality approach. Sellers focused SOLELY on just sheer numbers, but not things like conversion rate. With the current state of the market, quality is king. Instead of focusing on several inefficient things, focus on a few VERY efficient ones. Blosser compares this to a regular infantry vs special ops approach: Instead of sending waves of infantry out, send a few highly specialized, and effective, soldiers out. If you want to connect with Ted Blosser more, or learn about shifting your mindset, you can talk to him on LinkedIn or at his website, www.workramp.com. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio is provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

Continually generating leads and beginning the sales cycle with qualified leads is the CORE of any seller’s career or B2B business. In today’s episode of The Sales Evangelist, our host Donald Kelly meets with John Butler to discuss three principles you can adopt for a consistent pipeline. Intangible Traits Athletes and Sellers Have Both elite athletes and champion sellers are goal oriented. They have a passion for excellence. They practice their craft with intention. What Elite Sellers Are Doing They conduct DEEP account research. They follow up in unique, creative, and personalized ways. They maintain and FOLLOW strong and stringent sales processes. “Top sellers provide personalized AND relevant content to buyers - John Butler”. If you want to connect with Butler, you can check out his website at www.shiftgroup.io or connect with him on LinkedIn. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio is provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

In today’s episode of The Sales Evangelist, our host Donald Kelly meets with Hendrik Isebaert to talk about ending sales activities, and how it can help you MAXIMIZE your selling potential and profit. The Issue With Numbers According to LinkedIn, during the pandemic, the percentage of emails that sellers sent out increased by 50%. Despite this rapid increase though, buyer responses went DOWN by 30% Both the market AND buyers have changed over the past few years. As a seller, you HAVE to adapt to these changes to remain relevant and proficient. In the modern day, whenever buyers are polled on their opinions of sellers: The MAJORITY of the time, buyers don’t think sellers give them any value. Combating These Trends There are a few different methods Isebaert suggests to stay relevant in today’s changing sales landscape. The first method is: Having a platform that delivers buyers relevant content. By the time a seller and buyer first meet, the buyer has already done 60 PERCENT of their process through research. If you host a platform that helps them actually conduct that research, you’re both offering value AND staying at the top of their mind. The second method is: Remaining educated. Knowledge is power. As a seller, you should CONSTANTLY be learning about the current state of the market AS WELL as what your specific buyer is looking for. Utilize what you learn to help finalize the deal. The third method is: Talk TO your buyer, not at them. Isebaert specifically suggests using things like digital salesrooms to conduct presentations. Why? You can personalize your buyer’s experience AND have a two way conversation with them. If you want to learn more about Hendrik Isebaert, you can check out his website at www.showpad.com or connect with him on LinkedIn. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio is provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

In today’s episode of The Sales Evangelist, our host Donald Kelly meets with Tom Kulzer to talk about how you can send optimal emails that will see results. Understanding Emails Over the years, Google’s spam filter has slowly increased. Kulzer says that Google’s filter has gotten better at figuring out what people WANT and what they DON’T want. Whatever isn’t wanted will go to spam. If your emails are going to spam, then it means that Google’s determined something in your email is what people AREN’T wanting. To avoid getting sent to spam, then you have to send emails with things people will want to see, at least according to Google. Setting Expectations One tool you can use to avoid your emails being marked as spam is by setting expectations. The example that Kulzer gives is How many emails your recipient is expecting. If someone signs up for your newsletter and is expecting an email once a month, but starts receiving daily emails, they’ll likely start putting your emails down as spam. Set expectations for your receiver upfront. Provide information on what you’ll be emailing the receiver, and how often they can expect emails. If you meet your receiver’s expectations, they’ll not only engage WITH your emails but also not mark them as spam. Understanding Google’s Process If you want your emails to be seen and engaged with, you have to understand just exactly how Google processes your email. Google has information that you, as a sender, don’t. Google knows things like how the recipient responded to the email, whether or not they marked it as spam, how much of the email they read and how long they spent reading it, etc. You, as a sender, have to make sure your email meets the things Google is looking for. Structure your email in such a way that it won’t get sent to the wrong folder. Make it engaging, so your recipient will actually read the email. The Framework of a Good Email Use your own domain when sending emails. Kulzer has noticed that MANY business owners want to send emails from their Gmail accounts. AVOID THIS. If you use your own business’s domain, you’ll start building a reputation as an email sender. Don’t play games. Another trend that Kulzer has noticed is: Sometimes, senders will try and play games with their emails. For example, they’ll put “fwd;” in their subject line, to make the receiver think they’ve forwarded the email. This trick will make your recipient lose trust in you. Would you trust someone who tricked you into opening an email? Or would you mark the email as spam? Send emails that have a purpose. Some of the worst-performing emails that Kulzer has seen are emails that have NO PURPOSE. If there’s no reason to send an email, don’t send one. Give your recipient SOMETHING of value, whether that be a promotion, deal, update, or whatever. Give them an actual reason to OPEN your email in the first place. Write your emails for one person. Keep in mind, whenever you write an email, ONE PERSON will be reading it. Although you’ll send the email out to multiple people, whenever your email gets sent, ultimately it only ends up being read by one person. You’re not talking to a giant audience in a stadium, you’re talking to someone one on one. Word your emails accordingly. Use email automation. There’s a concept in email marketing called conditional content. Essentially, it’s similar to the YouTube algorithm. You look at the data of how your recipients engage with your email. Maybe they look at certain content more than others. Maybe they prefer some links over others. Whatever content your recipient engages with more, automation can put THAT content at the forefront of the email. Prune for unengaged recipients. Look at the data of your emails, and see who engages with your email and who doesn’t. Just like sending emails with a purpose, only send emails to people for a reason. If someone isn’t engaging with your emails, then don’t send emails to them. If you want to connect with Tom Kulzer, you can check out his website at www.aweber.com. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

In today’s episode of The Sales Evangelist, our show host Donald Kelly meets with Roger Smith to talk about why you should establish a sales belief system, as well as how to actually establish one. The Importance of a Sales Belief System When Smith first started as a sales rep for his company, whenever he was closing the deal, he would VISIBLY shake. It got to the point where he believed the buyer thought he was having some sort of seizure. He knew that if he wanted to combat this and improve as a seller, he was going to have to work hard. VERY hard. Smith learned early on that, without a belief system, sellers would start running into issues. Specifically, doubt would start to form. As doubt continued to grow in the seller's mind, the likelihood of successfully making the sale would decrease. Without a belief system in place, sellers start to doubt themselves. The Four Foundations of a Belief System Once Smith knew just how CRITICAL a belief system is, he then identified four critical things that make up the belief system. The first aspect of a sales belief system is believing in yourself. Having belief in yourself and your selling prowess creates a self-fulfilling prophecy. Your actions will NATURALLY gravitate towards successfully making sales. So you, as a seller, need to do things to INCREASE your self-belief. Smith worked tirelessly to master his craft as a seller. This mastery naturally improved his confidence, which then led to him becoming a better seller. Think about your weaknesses as a seller. Address them and work to correct them. This all leads to confidence, translating to you becoming a BETTER seller. Confidence naturally improves when you see results. So make sure you’re seeing results, or working towards them! The second aspect of a sales belief system is believing in your product or service. Just like how having self-confidence is key, having confidence in whatever you’re selling is key. Think about it: If you don’t trust or believe in what you’re selling, then why should your buyer Understanding EVERYTHING about what you’re selling is critical to believe in it. Know the pros AND cons of whatever you’re selling. If you know the pros and cons of your product/service, then you’ll also know just HOW MUCH the pros outweigh the cons. This will, naturally, improve your confidence in what you’re selling. The third aspect of a sales belief system is believing in your leadership. Smith uses the analogy of a car to describe this: Imagine your sales career as a 4-wheeled car. If one of the tires is flat, then the car won’t run optimally. Understanding WHERE your leadership is going and WHY they make certain decisions is key to gaining confidence in them. Think about it: You’re naturally not going to trust something you don’t understand. So understand your leadership! Don’t be afraid to ask questions and learn. With more knowledge, you’ll start getting that NECESSARY confidence. The fourth and final aspect of a sales belief system is believing in your company. You have to understand that every company is serving SOMEONE. If it’s a public company, it’s serving shareholders. If it’s a private company, it’s serving the leadership and employees. Understanding this will help you create that belief. Again, knowledge is power. UNDERSTAND YOUR COMPANY. Ask questions about the company’s decisions. If you don’t agree with a particular choice that’s been made, say something about it or gather information on WHY that decision was made. Keep an open mind, and remember EVERY decision made is to help whoever the company is serving. It’s true in life, as well as in sales: Confidence is key. Having confidence in yourself, your product, your leaders, and your company will all create a self-fulfilling prophecy. Your mindset and beliefs are what push your actions. So believe! If you want to get in touch with Roger Smith, or learn more about belief systems, you can check out his website at www.rogersmith.me. You can also read his book, The Unlikely Leader, available on Amazon. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio is provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Ment

In today’s episode of The Sales Evangelist, our host Donald Kelly meets with Evan Powell to discuss how you sell products the same way your buyers are looking to buy. Who is Evan Powell? Powell originally started as a sales rep, but went on to help cofound Reprise, a software company focused on developing demos for software. The company’s website is www.reprise.com WHY sell the way your buyers are looking to buy? There’s been a shift in HOW buyers are actually buying in this new year. Powell started selling in the early 2010s, and in his experience, buyers wanted to learn what they didn’t already know. Buyers wanted their hands held, instead of doing the research on their own. In TODAY’S environment, however, things aren’t like that. Buyers are jaded and have developed a buying process that THEY want to use. Remaining relevant and actually adjusting to this shift is KEY in selling and not becoming an anachronism. Here’s a figure to keep in mind: 77% of buyers say their last B2B buy was TOO difficult. How do you sell like buyers want to buy? The first thing to do is to: Provide your buyer with information. Buyers spend VERY little time actually talking to sales reps. Instead, they’re doing research to figure out the best product/service to buy. Provide them with this information. Less than 5% of a buyer’s time is ACTUALLY spent talking to a sales rep. Powell suggests actually EMAILING your demo/pitch BEFORE you do any calls. Make the information available. Also, DON’T try to force them into a call. A lot of buyers are ghosting sellers early into the process because they’re NOT YET ready to actually have a meeting. Another way to make this information more available is to: Stop gating so much content on your company website. Again, one PRIMARY way that buyers actually do their research is through company websites. When that information isn’t easily accessible, the buyer is LESS likely to actually go through your sales funnel. Don’t forget the IMPORTANCE of trust as a seller as well. Buyers are looking for sellers that are trustworthy, not sellers simply looking to meet a quota. Powell’s final piece of advice is: Put YOURSELF into your buyer’s shoes. Go through your sales funnel and think about whether YOU would like the process or not. If you would, then keep it the same. Otherwise, adapt it so your buyer WILL enjoy it. You can get ahold of Evan Powell at www.reprise.com or on LinkedIn. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio is provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

In today’s episode of The Sales Evangelist, our host Donald Kelly meets with Joe Khoei to talk about how YOU can maximize your chances of selling when meeting with senior executives. Why do senior executives WANT to talk to salespeople? There are two reasons why senior executives want to talk to you as a salesperson. The first reason is: You have something to tell the senior executive that they DON’T already know. The second reason is: You have something to tell the senior executive that their team is UNABLE to do. If you want to talk to a senior executive, you HAVE to have either or both of these traits. Giving the senior executive something valuable: One tip that Khoei suggests is using case studies. According to LinkedIn, although email outreach has gone up 50%, email replies have actually gone down a WHOPPING 30%. You HAVE to make yourself stand out. How can you do this? Utilize a case study, then apply it to the senior executive’s business or personal life. Don’t just bombard the senior exec with generic talk. Instead, find something that YOU can offer, personalize it to the senior exec, then offer it! Khoei’s example case study: One company that Khoei was working with spent: 1.5 million dollars on leads, and generated 34,000 leads, for an average of $427 per lead. An average of $427 per lead doesn’t sound terrible, right? Despite this, the company ONLY had a closing rate of 2.6%. Based on a projection that Khoei did, this company could’ve saved an INSANE 600k in closing leads. Instead of reaching out to a senior exec with something that sounds copied and pasted, Khoei suggests reaching out to the senior exec with that 600k figure. Which sounds more appealing? Some generic, copy-and-pasted message or saving an ENTIRE 600k per quarter? Khoei’s closing advice for sales reps is this: Think about WHAT your ideal prospect wants done, then DO IT for them. After all, selling is ultimately just helping people solve issues through YOUR product or service. If you want to get in touch with Joe Khoei, his website is www.salesx.com and his email is [email protected]. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. 1. This episode is brought to you in part by Skipio. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com. 2. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. 3. This episode is brought to you in part by Calendly. The power of scheduling automation has never been more critical than it is today. Your sales team needs a solution to easily meet with prospects at the right time, every time. Finish the year strong and request a demo of Calendly today at Calendly.com/TSE. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio is provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com

In today’s episode of The Sales Evangelist, our host Donald Kelly meets with Ashley Winston to discuss how you as a seller can MAXIMIZE your earnings this year. The problem with untapped potential: Most of us have absolutely INSANE potential that’s just begging to be tapped into. The issue is, we simply never fully tap into it. In the sales world, this means sales and earnings left on the table. Fear is perhaps the BIGGEST hurdle to fully realizing your potential. Most sellers, and people in general, prefer to stay in their comfort zones. Why go out and face danger, when you could simply remain safe? The problem is, you’ll only grow when exposed to danger. Without stress, there is no adaptation. Another hurdle people face is their atmosphere. If you’re wanting to become a better seller, you have to SURROUND yourself with an environment conclusive to that. Surround yourself with great sellers, go to areas where you can learn about the process. Create an environment or find one that relates to your goals. How do sellers overcome these obstacles? The first step is simple: Change your thinking. It may be cheesy, but the absolute TRUTH of it can’t be denied: Believe in yourself. Oftentimes, your self-imposed beliefs can actually LIMIT your potential. Have more confidence in yourself! Genuinely BELIEVE you can become a great seller and you will see results. So how do you change your thinking? Through training. You have to STOP having negative thoughts and start REPLACING them with positive ones. Ashley uses the metaphor of a garden: Your mind is like an unkempt garden. There are flowers, yes, but also PLENTY of weeds. Get rid of the weeds and replace them with flowers. Along with changing your thinking, you HAVE to change your circle. You are the sum of the people you spend the most time with, as the saying goes. Surround yourself with people who align with your goals. If you are surrounded by success, you will start SEEING success. If you are surrounded by negativity, you will see negativity. You can connect with Ashley on her website at theashleywinston.com or through Instagram. You can talk to Donald and drop him a message on LinkedIn, Tik Tok, and Instagram at donaldckelly. You can also join TSE’s space on Circle to talk to Donald and other sellers looking to improve their craft. This episode is brought to you in part by Skipio. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com. This episode is brought to you in part by Scratchpad. Scratchpad is the first Revenue Team Workspace specifically designed to adapt to each salesperson’s workflow, so you don’t have to change your habits. Get Scratchpad free at Scratchpad.com. This episode is brought to you in part by Calendly. The power of scheduling automation has never been more critical than it is today. Your sales team needs a solution to easily meet with prospects at the right time, every time. Finish the year strong and request a demo of Calendly today at Calendly.com/TSE. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio is provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.Mentioned in this episode:HubSpot and bluëmago | STUDIOSHubSpot and bluëmago | STUDIOS hubpspot.com/marketers bluemangostudios.com