The Publisher Podcast by Media Voices

This week on The Publisher Podcast by Media Voices, we're joined by Tav Klitgaard, Group CEO of Zetland Media. As well as news publication Zetland, the Danish company also has a book publishing business, an AI transcription startup, and has recently launched a Finnish publication called Uusi Juttu, which has attracted 15,000 paying members within the first two months. Tav discusses the importance of designing products to address user needs, and how that pays back in attracting paying younger audiences, as well as taking their subscriber-first business model to Finland. He also explains why audio has been such a pivotal part of making Zetland successful as a member-driven publisher, and what future he sees for video podcasts. This season of The Publisher Podcast & Newsletter is sponsored by Memberful, a best-in-class membership solution for independent publishers and journalists who want to diversify their revenue stream and connect with their audience. Memberful is human-first, not software first, so whether you’re launching, growing or switching platforms, the team at Memberful are committed to providing exceptional support at every stage of your journey. Take control of your publishing business this new year with Memberful. Visit memberful.com/publisherpod and get started with a free trial.

In this week’s episode of The Publisher Podcast, Metro.co.uk’s Newsletter Editor Sophie Laughton takes us through… everything newsletter. From how the Metro’s redesign allowed the newsletter team to break silos, through how they’re solving discovery issues, to what newsletters offer that no other medium can, Laughton provides an A-Z on newsletters for publishers. This is both a newsletter strategy 101 and a rallying cry for what newsletters can offer to publishers. This season of The Publisher Podcast & Newsletter is sponsored by Memberful, a best-in-class membership solution for independent publishers and journalists who want to diversify their revenue stream and connect with their audience. You can easily set up and manage your membership program with Memberful’s intuitive features, from multiple membership tiers and payment options to cater to different audience segments, and maximise your revenue potential. Take control of your publishing business this new year with Memberful. Visit memberful.com/publisherpod and get started with a free trial.

On this week’s episode of The Publisher Podcast we hear from Esther Newman, Senior Editor and Podcast Host at Women’s Running. Esther explains that a recent exercise to create a persona for the typical Women's Running reader led to the realisation that there were a range of audiences accessing the brand in a variety of ways. While running is the banner that attracts readers to the brand, a whole host of women’s interests are what drives the community. From a monthly print magazine through a weekly podcast, to a Patreon Discord and social channels, Women’s Running is ‘so many things’ to its diverse audience. This season of The Publisher Podcast & Newsletter is sponsored by Memberful, a best-in-class membership solution for independent publishers and journalists who want to diversify their revenue stream and connect with their audience. Memberful lets you offer membership perks and exclusive content to your loyal audience, giving you full control over who has access to your articles, newsletters, podcast episodes, private community chats, and more. Take control of your publishing business this new year with Memberful. Visit memberful.com/publisherpod and get started with a free trial.

On this week's episode of The Publisher Podcast we hear from Dan Russell, Reach Plc's Engagement Director (for short). Reach Plc achieved its best ever month for traffic in January, based in no small part on a social strategy that is tailored to each platform - and doesn't rely on chasing huge hits. The teams across Reach's titles have also seen success in building communities on WhatsApp where, as Russell explains, the limited nature of messaging apps can be a benefit rather than a drawback. He discusses why publishers cannot take the rarefied space of messaging apps for granted, and how the engagement team disseminates universal lessons about community growth across the entire portfolio. This season of The Publisher Podcast & Newsletter is sponsored by Memberful, a best-in-class membership solution for independent publishers and journalists who want to diversify their revenue stream and connect with their audience. You can easily set up and manage your membership program with Memberful’s intuitive features, from multiple membership tiers and payment options to cater to different audience segments, and maximise your revenue potential. Take control of your publishing business this new year with Memberful. Visit memberful.com/publisherpod and get started with a free trial.

This week on The Publisher Podcast by Media Voices, we're joined by Press Gazette's Chief Commercial Officer Richard Jamieson. He takes us for a behind-the-scenes look at how the industry publication makes money, and the huge changes he's overseen in its commercial strategy over the past few years. Richard outlines the opportunities he saw coming onto a well-respected B2B brand which previously had limited commercialisation but a really strong audience. He also discusses the results of some big changes to their daily newsletter over the past 18 months, the power of face-to-face events, and Press Gazette's newly-launched registration wall. This season of The Publisher Podcast & Newsletter is sponsored by Memberful, a best-in-class membership solution for independent publishers and journalists who want to diversify their revenue stream and connect with their audience. You can easily set up and manage your membership program with Memberful’s intuitive features, from multiple membership tiers and payment options to cater to different audience segments, and maximise your revenue potential. Take control of your publishing business this new year with Memberful. Visit memberful.com/publisherpod and get started with a free trial.

Live content is a crucial tool for publishers for attracting and retaining readers, especially younger audiences used to finding real-time information from social media. Publishers have an opportunity to add vital context and expertise compared to alternative sources. This is the latest in our Media Briefs series of short, sharp sponsored episodes with senior executives from a vendor working with publishers to make their businesses better. In this episode we hear from Norkon CEO Eirik Næsje and VP of Sales Birger Søiland. Norkon delivers innovative solutions to help publishers meet their growth objectives, with a vision to be the global standard in media to attract, engage and retain readers. Eirik and Birger talk to Peter about the increasing importance of live content in 2025's media landscape, including as a tool to enable discovery and build habit. This episode is sponsored by Norkon. Trusted by publishers like Amedia, La Presse and The Minnesota Star Tribune, the SaaS solutions provider is transforming the digital media landscape with innovative live content solutions that help publishers meet their growth objectives. Visit Norkon.net to find out more.

This week on The Publisher Podcast we speak to Katie Vanneck Smith, CEO at Hearst UK. Katie's career spans The Times, The Wall Street Journal and the Telegraph, as well as co-founding Tortoise. In the two years since joining Hearst, the company has launched and revamped membership programmes for Elle, Good Housekeeping, Men's Health and Women's Health, and soon Prima and Runner's World. Katie talks about subscriptions versus memberships, the importance of publishing teams, the future of print, and what the point is of industry associations as she takes up her role as chair of the PPA. She also dives into the formulas that make memberships successful. This season of The Publisher Podcast & Newsletter is sponsored by Memberful, a best-in-class membership solution for independent publishers and journalists who want to diversify their revenue stream and connect with their audience. Memberful lets you offer membership perks and exclusive content to your loyal audience, giving you full control over who has access to your articles, newsletters, podcast episodes, private community chats, and more. Take control of your publishing business this new year with Memberful. Visit memberful.com/publisherpod and get started with a free trial.

In this bonus episode of The Publisher Podcast by Media Voices, Chris Sutcliffe, Esther Thorpe and Peter Houston take a look at what’s happened in the world of media in January. A bonus monthly wrap-up of key news is something new we’re trialling following feedback which said you missed the three of us together and our take on what’s going on. Here we discuss the boost to publisher coffers from post-inauguration donations, the capitulation of tech-bro capitalists to Trump, and ask what on earth is happening with TikTok. This season of The Publisher Podcast & Newsletter is sponsored by Memberful, a best-in-class membership solution for independent publishers and journalists who want to diversify their revenue stream and connect with their audience. Memberful is a powerful membership solution with a difference: you always retain full control over your brand, your content, your audience, and your business. Your content always belongs to you, not a platform. Take control of your publishing business this new year with Memberful. Visit memberful.com/publisherpod and get started with a free trial.

In this week's episode of The Publisher Podcast, we speak to Hannah Ballantyne, Senior Social Media Manager at Which?, a not-for-profit consumer-focused publication. Hannah contributed to a fascinating article in InPublishing late last year about steering the brand's debut on TikTok; a strategy which has won the team awards. With the ongoing saga between platforms, publishers and politicians showing no signs of cooling, we had a timely conversation about which platforms they prioritise at Which?, how they assess the value of social media to the publication, and meeting the publication's goals of sharing impartial expert advice to empower consumers. Hannah also explains why dishwasher and pothole content is taking off, even with younger audiences. This season of The Publisher Podcast & Newsletter is sponsored by Memberful, a best-in-class membership solution for independent publishers and journalists who want to diversify their revenue stream and connect with their audience. Memberful is a powerful membership solution with a difference: you always retain full control over your brand, your content, your audience, and your business. Your content always belongs to you, not a platform. Take control of your publishing business this new year with Memberful. Visit memberful.com/publisherpod and get started with a free trial.

This week on The Publisher Podcast we hear from Tim Huelskamp, CEO and co-founder of 1440, a daily curated newsletter that now reaches over 4 million daily readers. He tells us about finding white space in the newsletter market, the forecast for newsletter advertising, whether the claim to be ‘unbiased’ is a selling point for audiences, and what it means to be an employee-owned media organisation. Tim was involved in the private equity game for around a decade prior to founding 1440, spending time as co-founder of venture philanthropic funds and as an angel investor. In this episode Tim takes a very nuanced view – some might say pleasantly cynical at times – of the subject. He was very honest and forthright about when private equity works for the media, and why it often doesn't. This season of The Publisher Podcast & Newsletter is sponsored by Memberful, a best-in-class membership solution for independent publishers and journalists who want to diversify their revenue stream and connect with their audience. Memberful lets you offer membership perks and exclusive content to your loyal audience, giving you full control over who has access to your articles, newsletters, podcast episodes, private community chats, and more. Take control of your publishing business this new year with Memberful. Visit memberful.com/publisherpod and get started with a free trial.

We’re kicking off 2025’s first season of The Publisher Podcast by talking to Jim Bilton, Managing Director at Wessenden Marketing and Brandlab Research. Jim produces bimonthly research and updates on the business of content distribution through WessendenBriefing, and has decades of experience consulting for media businesses. In this episode, we explore the standout publisher product trends from 2024, what publishers are investing in this year, and how optimistic everyone is feeling. Jim also highlights some B2B and B2C publishers to watch this year from his surveys, which surprisingly are almost all legacy companies. This season of The Publisher Podcast & Newsletter is sponsored by Memberful, a best-in-class membership solution for independent publishers and journalists who want to diversify their revenue stream and connect with their audience. Memberful lets you offer membership perks and exclusive content to your loyal audience, giving you full control over who has access to your articles, newsletters, podcast episodes, private community chats, and more. Take control of your publishing business this new year with Memberful. Visit memberful.com/publisherpod and get started with a free trial.

This episode of The Publisher Podcast by Media Voices – our last for this season – was recorded at the White Swan in Aldgate, London on November 27th in front of a live audience. In the absence of our usual annual Media Moments report*, we took a fun look back at some of the pivotal publishing moments of the year, and what 2025 might have in store. The audience were invited to participate so we’re able to include contributions from wiser folks than us! The team’s top stories from 2024 The Onion announcing it had bought Infowars after Alex Jones’ bankruptcy. Google abandoned a plan it announced 4 years ago and has delayed and delayed since then to block third-party cookies from Chrome. A federal judge ruled that Google illegally maintains its monopoly in search and search advertising. The government are now proposing Google divest Chrome. Condé Nast decided to to fold iconic music-review website Pitchfork into men’s lifestyle magazine GQ Five former Pitchfork journalists are getting the band together to start a new online music publication, Hearing Things. Predictions for 2025 The print revival comes to news Esther is hopeful that next year will see a revival of news print. Not newspapers, but news print; weekly or monthly magazine-style editions. Newspapers are clearly in a long-term decline that is unlikely to reverse. But a look at what’s happening with the magazine print revival shows that there is hope for the format, albeit different to what it was a few decades ago. Caution on over-diversification At the PPA’s Independent Publisher Conference, Sift’s Chief Strategy Officer Louise White pointed out that the industry has got too absorbed with multiple revenue streams. “The obsession with diversifying revenues is dangerous,” she said on Linkedin. “That’s a bigger media play. Most independents don’t have the expertise or bandwidth and it leads to mediocrity at many rather than excellence in few.” So the ‘mix of six’ saying we’ve been fans of for years should perhaps be revised for 2025. The key is…three?

In this week's episode of The Publisher Podcast, we hear from Emma O’Brian, SVP Strategy for Dow Jones. Everyone knows Dow Jones – or at least a few parts of its portfolio, even if they don’t know it as part of the greater organisation. But as the company moves from a portfolio-based business to a vertical-oriented publishing and information one, how is that impacting its back room strategy, and how it seeks new acquisitions? The company is more than simply the index that bears its name, as our guest this week makes clear right from the off. However, much of what underpins its success is the same focus on providing tangible insights to audiences, as and when they need it. Increasingly, its stable of publications under the Dow Jones Portfolio – including the Wall Street Journal, Barron's, MarketWatch, and many more – are just as integral to their audiences as the index is to stockbrokers and traders. It seeks to deliver relevant information to its audiences, no matter where they may be. In this episode, the final of this season, Emma sets out how a change in strategy that occurred when Almar Latour came into the role ultimately changed how those publications are aligned and operated behind the scenes. This season is sponsored by BlueConic, the customer data operating system that makes your data work harder, so you don’t have to. Whether it’s capturing valuable audience insights or activating them with precision, the possibilities are endless with BlueConic’s all-in-one platform. See how companies like yours are turning understanding into action and driving real business growth.

This week on The Publisher Podcast by Media Voices, we're joined by Will Hayward, journalist, author and columnist specialising in Welsh politics. He also writes The Will Hayward Newsletter, which he relaunched in September after running it for nearly a year as one of Reach plc's Substack experiments, where it won Best Politics Newsletter at this year's Publisher Newsletter Awards. Since going it alone, he's built up more than 3,000 subscribers in just seven weeks, with revenues and subscriber numbers now exceeding its previous iteration. He talks about his journey into covering all things Wales, what he's learned working at the UK's largest regional publisher, and what opportunities he spotted in going solo, even if it meant having to restart his newsletter from scratch. This season is sponsored by BlueConic, the customer data operating system that makes your data work harder, so you don’t have to. Whether it’s capturing valuable audience insights or activating them with precision, the possibilities are endless with BlueConic’s all-in-one platform. See how companies like yours are turning understanding into action and driving real business growth.

Third-party cookies aren’t going away any time soon, but many publishers have already reduced dependency on them as a revenue stream. As the landscape continues to shift, what should publishers looking towards the longer term be thinking of when it comes to their own data strategies, and how can various types of first-party data play a part? This is the latest in our Media Briefs series of short, sharp sponsored episodes with a senior executive from a vendor working with publishers to make their businesses better. In this episode we hear from Patrick Crane, Director of the Core Sales Team at BlueConic, the customer data operating system that makes your data work harder, so you don’t have to. Patrick explains the current state of the market when it comes to third-party cookies, and where it still has a place in strategies, as well as how publishers can plan their audience data strategies around industry uncertainty. He also sets out exactly what first-party data means, and how publishers should approach it as a process rather than a project. This episode is sponsored by BlueConic, the customer data operating system that makes your data work harder, so you don’t have to. Whether it’s capturing valuable audience insights or activating them with precision, the possibilities are endless with BlueConic’s all-in-one platform.

This week on The Publisher Podcast, as part of the product-oriented remit we’ve set ourselves for the series, we hear from Ludovica D’Angelo, Director of Publishing Operations for the Total Politics Group. As we discuss in the episode, that’s a very specialised publishing business – and a commensurately specialised role. But for Ludovica, who has previously worked for publications as varied as news magazine The Week and luxury food and drink magazine Il luogo ideale, it has been another opportunity to discover best practice around managing product teams, launching timely new newsletters and titles, and finding new revenue opportunities. Ultimately, her work - and that of all product teams within media businesses - is about rediscovering the primary of product in a shifting media landscape. This season is sponsored by BlueConic, the customer data operating system that makes your data work harder, so you don’t have to. Whether it’s capturing valuable audience insights or activating them with precision, the possibilities are endless with BlueConic’s all-in-one platform. See how companies like yours are turning understanding into action and driving real business growth.

On this week’s episode of The Publisher Podcast by Media Voices, we hear from Kat Craddock Editor-in-Chief, CEO and owner of Saveur magazine, a 30-year old publishing brand that returned to print this year after a 4 year hiatus. Kat’s announcement that Saveur would be returning to print, is one of the best, most honest explanations I’ve seen of how print publishing has changed. She explains to readers that the magazine will cost more than it used to, frequency will drop to twice a year and supermarket distribution would be swapped out for sales direct-to-readers through Saveur’s own website. This season is sponsored by BlueConic, the customer data operating system that makes your data work harder, so you don’t have to. Whether it’s capturing valuable audience insights or activating them with precision, the possibilities are endless with BlueConic’s all-in-one platform. See how companies like yours are turning understanding into action and driving real business growth.

On this week’s episode of The Publisher Podcast by Media Voices, we hear from Daniel Smith, Managing Director of the Mark Allen Group’s Agriculture division, which includes brands like Farmers Weekly, Pig World and Poultry Business. His team are behind the Farmers Weekly podcast, which was shortlisted in the Best B2B Podcast category at the Publisher Podcast Awards earlier this year. Farmers Weekly have been really smart about monetising a niche podcast topic and audience, so we discussed creating a podcast that would fit into a farmer’s lifestyle, where the podcast fits in terms of subscriber acquisition and engagement, and collaborating with sponsors to create a sale-able proposition. This season is sponsored by BlueConic, the customer data operating system that makes your data work harder, so you don’t have to. Whether it’s capturing valuable audience insights or activating them with precision, the possibilities are endless with BlueConic’s all-in-one platform. See how companies like yours are turning understanding into action and driving real business growth.

On this week's episode of The Publisher Podcast by Media Voices, we speak to Brandon Grosvenor, Chief Revenue Officer at Torstar Corporation, home of The Toronto Star. Over the summer, The Toronto Star became one of the first large publishers in North America to announce they were rolling out micropayments. It's a feature audiences frequently request - especially with the rise of paywalls - but for a myriad of reasons, few publishers have experimented with. Brandon discusses why they decided to try micropayments out alongside their subscription offering, the thinking behind their pricing and day pass strategy, and the challenges of audience growth in Canada. He also explains why he doesn't think micropayments will be a significant revenue stream, but still has an important part to play in a publisher's acquisition strategy. This season is sponsored by BlueConic, the operating system that puts data into action for marketing and growth doers. The industry-first solution empowers doers with an unmatched range of capabilities to access relevant customer data, create resonant customer experiences, and drive maximum returns for their business.More than 500 businesses worldwide rely on BlueConic to unlock their full customer data potential, including Forbes, Heineken, Mattel, Michelin, Telia Company, and VF Corp. blueconic.com

On this week’s episode of Media Voices, we hear from The Knowledge’s founder Jon Connell. The Knowledge is a free-to-read newsletter aimed not at a particular demographic, but at a ‘mindset’. Connell and team’s aim is to provide an antidote to the outrage engine, instant gratification-baiting nature of social publishing. At the same time they seek to speak to people who are curious and wish to hear from a variety of perspectives; the challenge lies in squaring that circle. In the episode we also discuss the challenges of monetising newsletters, the growing popularity of the newsletter as a medium, and how legacy news brands are adapting to the rise of this new format. This season is sponsored by BlueConic, the operating system that puts data into action for marketing and growth doers. The industry-first solution empowers doers with an unmatched range of capabilities to access relevant customer data, create resonant customer experiences, and drive maximum returns for their business. More than 500 businesses worldwide rely on BlueConic to unlock their full customer data potential, including Forbes, Heineken, Mattel, Michelin, Telia Company, and VF Corp. blueconic.com

On this week's episode of The Publisher Podcast by Media Voices, we speak to John Shields, Director of Podcasts at The Economist. They made the bold move last year to put almost all their podcasts behind a paywall, creating a separate Economist Podcasts+ subscription option. A year on from the launch of Economist Podcasts+, John discusses what drove the decision, some of the risks and opportunities of charging for audio, and the lessons they've learned over the past 12 months. This season is sponsored by BlueConic, the operating system that puts data into action for marketing and growth doers. The industry-first solution empowers doers with an unmatched range of capabilities to access relevant customer data, create resonant customer experiences, and drive maximum returns for their business. More than 500 businesses worldwide rely on BlueConic to unlock their full customer data potential, including Forbes, Heineken, Mattel, Michelin, Telia Company, and VF Corp.

On this week's episode of The Publisher Podcast by Media Voices, we hear from Paul Ostwald, co-founder of Morningcrunch, a German-language media brand aimed at young professionals. Since launching in summer 2023, they've grown to the point that their newsletters now go out to over 50,000 young professionals every morning. Morningcrunch is ad-funded, and Paul explains how he's working with a German media house to bring in bigger deals. He also talks about how he's taken inspiration from newsletter outfits that have far bigger budgets for A/B testing, why younger people still care about email, and the importance of building trust as a start-up. This season is sponsored by BlueConic, the operating system that puts data into action for marketing and growth doers. The industry-first solution empowers doers with an unmatched range of capabilities to access relevant customer data, create resonant customer experiences, and drive maximum returns for their business. More than 500 businesses worldwide rely on BlueConic to unlock their full customer data potential, including Forbes, Heineken, Mattel, Michelin, Telia Company, and VF Corp.

On this week's episode of The Publisher Podcast by Media Voices, we speak to Eric Ulken, Vice President of Product at The Baltimore Banner. The Baltimore Banner is a nonprofit news organisation launched in 2022 which serves the Baltimore region, and the larger Maryland state. Eric talks about what makes the Banner's business model unique, why it was so important to get an app up and running early on, what marks success for them with their app audience, and why they're such a valuable tool for engaging premium audiences. He also explores why publishers should be looking to other apps for inspiration beyond just text-based news delivery. This season is sponsored by BlueConic, the operating system that puts data into action for marketing and growth doers. The industry-first solution empowers doers with an unmatched range of capabilities to access relevant customer data, create resonant customer experiences, and drive maximum returns for their business. More than 500 businesses worldwide rely on BlueConic to unlock their full customer data potential, including Forbes, Heineken, Mattel, Michelin, Telia Company, and VF Corp. blueconic.com

In the fast-paced world of digital publishing, a robust content management system (CMS) plays a pivotal role in shaping success. It can empower publishers not only to streamline workflows and distribute content effectively, but also to engage with and deliver on consumer needs. With an intuitive interface, seamless integration with digital channels and robust analytics, the right CMS can become the backbone of modern digital publishing; the wrong one can mean disrupted or inefficient workflows, poor content management and missed opportunities for audience engagement. This is the latest in our Media Briefs series of short, sharp sponsored episodes – just 10 to 15 minutes – with a senior executive from a vendor working with publishers to make their businesses better. In this episode we hear from John Rahim, Senior Consultant in Digital Publishing at digital publishing platform provider, Purple. John tells us how a flexible CMS can help today’s publishers tackle current challenges, and why it’s important to adapt platform to customer need. He also discusses the role a capable CMS can play in making a smooth transition from print- to digital-first. Purple is a leading digital publishing platform for publishers, providing comprehensive solutions for modern publishing. Based in Berlin/Germany with an experienced team of 60 employees, Purple has been supporting publishers worldwide since 2007. Today, over 600 brands in 10 countries rely on Purple. The platform consists of three core modules: Purple Editorial: Purple Editorial is an AI-powered headless CMS and editorial system that enables highly efficient workflows and reliable content distribution across multiple channels. Purple Experience: Purple not only offers an advanced editorial system but also solutions for creating apps and websites. This module allows publishers to deliver a seamless and engaging user experience that is consistent across all digital channels. Purple Growth: To maximise reach and audience engagement, Purple provides various audience development features. These help publishers better understand and target their readers, fostering long-term growth. Purple offers Purple Essentials and Purple Pro, different products tailored to meet the diverse needs of publishers of all sizes. Purple is ideal for multichannel publishing and supports multibrand publishing, allowing publishers to manage multiple brands efficiently through a single platform. With these comprehensive and flexible solutions, Purple is the preferred choice for publishers aiming to succeed in the digital world.

On this week's episode of The Publisher Podcast by Media Voices, we hear from Rhiannon J Davies, Founder and Editor at Greater Govanhill, a community magazine and media project. Launched in 2020 in the middle of the pandemic, it now has a website, radio show, award-winning podcast and community newsroom space, as well as doing events, training, workshops and outreach with marginalised communities. Rhiannon also established the Scottish Beacon, which is a collaborative of independent, community-based publications all around Scotland. Rhiannon goes behind the scenes on the logistics of producing a free bimonthly magazine, from local ad and membership revenue to grants for projects, as well as her dedication to maintaining quality, and the importance of offering a platform for voices not usually heard in the media. She also explains her ambition to support other local publications through collaboration and amplify stories which come out of local communities. This season is sponsored by BlueConic, the operating system that puts data into action for marketing and growth doers. The industry-first solution empowers doers with an unmatched range of capabilities to access relevant customer data, create resonant customer experiences, and drive maximum returns for their business. More than 500 businesses worldwide rely on BlueConic to unlock their full customer data potential, including Forbes, Heineken, Mattel, Michelin, Telia Company, and VF Corp.

On this week's episode - the first of The Publisher Podcast by Media Voices - we speak to Simon Kurs, Commercial Editor at the Evening Standard. The publisher won Best Commercial Strategy at this year's Publisher Podcast Awards for The Standard's Sustainable Travel campaign with Iberostar, a podcast-led multimedia series exploring how to travel the world without wrecking it. We discussed the Evening Standard's approach to podcast monetisation, from choosing clients that align with their values to having the podcast at the heart of a 360 degree media campaign. We also explore why publishers are at such an advantage when it comes to podcast campaigns, and why utilising multiple channels can help drive record-breaking podcast performance. This season is sponsored by BlueConic, the operating system that puts data into action for marketing and growth doers. The industry-first solution empowers doers with an unmatched range of capabilities to access relevant customer data, create resonant customer experiences, and drive maximum returns for their business. More than 500 businesses worldwide rely on BlueConic to unlock their full customer data potential, including Forbes, Heineken, Mattel, Michelin, Telia Company, and VF Corp. blueconic.com

Newsletters and podcasts have a lot in common. As well as being low-cost, they can be intimate and personal; perfect for building lasting relationships with readers and listeners. Neither format is new, but as it becomes increasingly more challenging to reach and engage people online, publishers are seeing the opportunities they offer for more sustainable audience-building. That's one of the reasons we put on a dual-stream Podcast and Newsletter Summit aimed at publishers in London last month. This special episode in collaboration with journalism.co.uk brings out some of the key lessons and learnings from the Publisher Podcast and Newsletter Summits. There are clips from some of the stage sessions, as well as exclusive interviews with Jon Young, Publisher at Reby Media, Sarah Ebner, Head of Newsletters at the Financial Times, and Rosalind Erskin, host of The Scotsman’s Scran podcast. Missed the Publisher Podcast and Newsletter Summits? You can access the session videos of each Summit on-demand here. Thanks to Jacob Granger at Journalism.co.uk for joining us at the Publisher Podcast & Newsletter Summits and putting together this episode with us. Check out the Journalism.co.uk podcast on Apple Podcasts, Soundcloud and Spotify.

Digital transformation is not a one-and-done process, as anyone who has ever worked in the publishing industry can attest. For Hamburger Morgenpost the digital journey has been made in a series of steps and investments - all with an eye on transforming a once print-centric newspaper business into a digital pioneer. Now, with AI on the horizon, it is set to take another leap into the future of digital publishing by integrating artificial intelligence throughout its newsroom and processes. In this special Conversations episode we hear from Arist von Harpe, Publisher of Hamburger Morgenpost and Peter Dyllick-Brenzinger Head of Product and Engineering at digital publishing platform provider Purple, about how the venerable newspaper is futureproofing itself and potentially providing a template for other media businesses taking their own first steps along that journey. Arist and Peter tell us how MoPo went from a daily to a weekly newspaper while also embracing AI and digital technologies to reengineer their entire business model, and become, as Arist explains, "bigger than they are". Purple is a leading digital publishing platform for publishers, providing comprehensive solutions for modern publishing. Based in Berlin/Germany with an experienced team of 60 employees, Purple has been supporting publishers worldwide since 2007. Today, over 600 brands in 10 countries rely on Purple. The platform consists of three core modules: Purple Editorial: Purple Editorial is an AI-powered headless CMS and editorial system that enables highly efficient workflows and reliable content distribution across multiple channels. Purple Experience: Purple not only offers an advanced editorial system but also solutions for creating apps and websites. This module allows publishers to deliver a seamless and engaging user experience that is consistent across all digital channels. Purple Growth: To maximise reach and audience engagement, Purple provides various audience development features. These help publishers better understand and target their readers, fostering long-term growth. Purple offers Purple Essentials and Purple Pro, different products tailored to meet the diverse needs of publishers of all sizes. Purple is ideal for multichannel publishing and supports multibrand publishing, allowing publishers to manage multiple brands efficiently through a single platform. With these comprehensive and flexible solutions, Purple is the preferred choice for publishers aiming to succeed in the digital world.

This summer sees a packed sports calendar with the Euros in Germany and the Olympics and Paralympics in France. Adding these global events to the regular sports schedule amps up the demands on social media teams and it’s hard to imagine how they would cope without the help of automation. For this special Conversations episode, we’re joined by Symran Cashyap, Vice President of Product at social media and email automation and optimisation specialists Echobox and Jan-Niklas Häuslein, head of social media at SPORT1, one of Germany’s leading free-to-air sports channels. We discussed the demands of adding worldwide sporting events to already packed sports calendars, improving efficiency and productivity in a time where platforms are shifting to video content, building communities across multiple sports and leagues and of course, the role of AI in planning and testing. Publishers of all sizes use Echobox to automate, optimize and customize the curation and distribution of their content. Today, over 2000 publishers in 100 countries rely on Echobox's artificial intelligence to increase performance while saving costs on social media, emails and newsletters. You can download Echobox's latest Publishing Trends Report 2024 here.

Time magazine has called 2024 the ultimate election year, with people going to the polls from India to the UK and America. Rolling election coverage gives publishers the opportunity to keep audiences updated, but also include their opinions in reporting. This is the latest in our Media Briefs series of short, sharp sponsored episodes – just 10 to 15 minutes – with a senior executive from a vendor working with publishers to make their businesses better. In this episode, Peter speaks with Naomi Owusu, Co-Founder and CEO at Tickaroo, a leading supplier of news and sports media solutions which enable publishing organisations to engage with their audiences in real-time. We spoke about how live blogging can be used to engage audiences with election coverage, but also how it can be used to bring community voices into regular local reporting. This Media Briefs episode is sponsored by Tickaroo, a leading supplier of news and sports media solutions. Tickaroo develops software and apps that enable organisations to engage with their audiences in real-time and reach their monetisation goals. Its live blogging software is used by media houses, event organisers, and professional sports clubs and associations. The live content software combines professional digital storytelling and live reporting, with over 72,000 journalists relying on its digital publishing software, available as a native app and web application. Learn more about Tickaroo’s media solutions on their website.

While the podcast is on a break we've been hard at work assembling the industry's best and brightest publishers to share the strategies and learnings behind their successful podcasts and newsletters, from top newsbrands launching paid podcasts to indie newsletters nailing their commercial strategies. The Publisher Podcast and Newsletter Summit - held on June 12th in London - will focus on sharing expertise and practical discussions that will help shape and refine your podcast and newsletter strategies, and set you up to take advantage of growing opportunities. The event is suitable for editorial staff with responsibility for newsletters and/or podcasts, dedicated executives or senior managers with a strategic overview. For those who can't join on the day, there's a video-on-demand package available on the ticketing page. Ahead of the final agenda reveal, Esther, Peter and Chris explain why Media Voices is running a dual-track Summit dedicated to podcasts and newsletters, and pick out which sessions they're most looking forward to.

In this bonus episode of Media Voices, we hear from Nicholas Thompson, CEO at The Atlantic. We first had Nicholas as a guest on the podcast back in 2019 when he was WIRED's Editor in Chief, about what he'd learned a year after introducing a paywall to the brand. Nicholas has since been credited with being a driving force behind The Atlantic's recent return to profitability and subscriber strategy success. So we were keen to invite him back on for a wide-ranging conversation about how he achieved the turnaround, as well as what happened to their paid newsletter scheme, Apple News+, and his thoughts on wider industry trends like AI. Nicholas spoke about the experiments The Atlantic has run around its paywall strategy over the past few years, transforming the business holistically, and doing less but in much more depth. He also shares his outlook for the rest of 2024 - including the election effect - and how he's setting his next goals for the publication after meeting both the 1 million subscriber and profitability milestones earlier this month. Find out more here about tickets and the agendas of the Publisher Podcast and Newsletter Summits in London on 12th June.

Focusing on key digital advertising accounts makes sense for publishers, but there is huge revenue potential in the small and medium sized businesses that publishers once served as a matter of course in their print publications. This is the latest in our Media Briefs series of short, sharp sponsored episodes – just 10 to 15 minutes – with a senior executive from a vendor working with publishers to make their businesses better. In this episode, Peter speaks with Christian Scherbel, CEO of Smartico about what opportunities there are for publishers to service small-business accounts online, and restore local digital display advertising revenues. This Media Briefs episode is sponsored by Smartico, enabling more than 500 publishers worldwide to access the untapped revenue potential in digital display advertising for small and medium sized businesses. Combining the power of AI with human creativity, Smartico’s Smart Ads Solution builds high-impact ads from existing advertiser content. Using just a URL, print ad or social media post Smartico will create engaging ads including built-in instant landing pages for your advertisers. Learn more about how Smartico can help grow SMB advertising revenues on their website or email Christian to request a free demo.

On this week's episode - the last of the season - we hear from James Cridland, Podnews editor and radio futurologist. Podnews is a daily email newsletter about everything podcasting, and is one of the smartest setups we’ve seen in terms of its supporter structure, monetisation and automations. James tells us how he’s found the sweet spot between his technical, editorial and audio skills, why classifieds were a surprising success story for him, and the balance between newsletter growth and revenue. In the news roundup the team discusses the launch of the Guardian's dedicated cooking app Feast, and asks what adjacent apps like cooking or games platforms offer to the parent brand. Sign up to our daily newsletter to stay in touch until we come back for the next season by heading to voices.media, or check out our Publisher Podcast and Newsletter Summit agenda and tickets at publisherpodcasts.com.

On this week's episode Edward Hyatt, Director of Newsroom SEO at The Wall Street Journal takes us through staying abreast and ahead of changes to the SEO landscape. From personal experience he outlines the differences in SEO strategies between subscription and non-subscription publishers, the changes in the SEO landscape over the past decade, and the potential impact of AI on SEO for publishers. In the news roundup the team discusses the news that Forbes has been using a made for advertising (MFA) subdomain to game the digital advertising ecosystem. Since 2017, Forbes was using tactics that have long been condemned by anyone who cares about quality media - and we discuss the likelihood that they are the only ones. According to a US Association of National Advertisers (ANA) survey conducted last year, MFA sites received 21% of all ad impressions and 15% of digital adspend, despite being widely considered as a low-quality medium for advertising. So, what (if anything) can be done? Sign up to our daily newsletter and community forum at voices.media.

This week we hear from Chris Minasians, Director and Editor at TotallyEV, an independent site dedicated to articles, reviews and interviews about electric vehicles. TotallyEV has recently hit 5 million views on YouTube, so he discusses building an audience through video reviews, and what it takes to run your own reviews site - including getting access to vehicles - as a solo publisher. Minasians also explores the differences he's noticed between his electric vehicle coverage on TotallyEV, and his more consumer-focused tech reviews on his other YouTube channel TotallydubbedHD, from audience engagement to relative revenues. In the news round-up, Chris (Sutcliffe!) and Esther run through a busy week in audio and podcast news. We ask where people listen to podcasts - not Google Podcasts any more - and whether podcasters are seeing any benefit from Apple's promotion of paid shows. There's also the first agenda sneak preview for the Publisher Podcast Summit...

This week we speak to The Telegraph’s Head of Newsletters Maire Bonheim, and Deputy Head of Newsletters David Alexander, about the publisher's newsletter portfolio. We talk about why The Telegraph and others are prioritising newsletters, how newsletters can be used at different stages of the subscriber funnel, and what they’ve learned from a community-focused approach to their Politics newsletter. Marie and David also discuss building a live event from a newsletter brand, and the value of newsletters as a retention tool for the subscriptions-focused publisher. In the news roundup we have a good chat about The Atlantic’s announcement that it is profitable and has hit the 1m subscriber milestone. We discuss the extent to which investing in high-quality content (longreads, mostly) creates a virtuous circle when it comes to growing subscriptions. Sign up for our own daily newsletter and community forum at voices.media

On this week's episode we hear from Jane Ferguson, an award-winning journalist with a huge amount of experience covering wars and conflicts the world over. She tells us about how wars often bring the issues around modern journalism – mistrust, disinformation, lack of resources – into the starkest focus, and how the democratisation of tech is making the job of journalists covering war both easier and more difficult. In the news roundup the team discusses the news that French authorities have levied a fine on Google for its unauthorised training of AI tools upon publisher content, and ask to what extent this is justified and its relationship to the ongoing acrimony between Google and publishers. Esther makes several excellent segues. Sign up to our newsletter and community forum by going to voices.media.

This week we hear from Ridhi Radia, Head of Equality, Diversity and Inclusion at Immediate Media, about where media sits on the change spectrum for diversity and inclusion. She tells us why she is encouraged by the fact that she hears people from a wide range of backgrounds talking about ED&I, embedding values of inclusion in the workplace and within organisational leadership, and the work that she is doing inside Immediate helping networks of underrepresented groups come together to create change. In the news roundup the team discusses research from Toolkits and National Research Group into consumer attitudes to publishers’ digital subscription products. Of particular interest is its finding that aversion to advertising within subscription products appears to be growing, with 28% highlighting “too many advertisements” as a key reason for their dissatisfaction, up significantly from 19% in 2023. Sign up for our daily newsletter and community forum at voices.media.

On this week's episode of Media Voices we hear from Tshepo Tshabalala, project manager & team lead at the LSE’s JournalismAI project. Rather than focusing on the negative coverage and speculation we so often hear about AI replacing journalism jobs, Tshepo tells us about uses cases and the benefits of AI in smaller newsrooms and how collaboration is helping journalists get on board the AI rocket ship. Tshepo joined the JournalismAI project just three months after ChatGPT went public. Some might call that perfect timing; for others it would be a nightmare, with the playing field changing week by week. He’s taken it all in his stride, however, telling us, “It was a rollercoaster… trying to learn the job, trying to understand the field and understand who the players are, also serving our audience and our users that need help. But growth doesn’t happen in a comfortable space.” Knowledge-sharing is at the heart of everything the JournalismAI project does, from the JournalismAI Starter Pack, designed to help news organisations understand the opportunities offered by AI, to the 2023 JournalismAI report surveying 105 newsrooms in 46 countries. Tshepo says, “It's really just sharing knowledge, and then with the hope that they can decide thereafter, what they do with that knowledge.” In the news roundup the team discusses Sydney Sweeney, at length. They also discuss the disparity between how much journalists and creators get paid versus the shareholders of media companies, the news that GB News made an enormous loss last year, and ask whether it's good or bad for TalkTV to be going digital-only on YouTube. Sign up to our newsletter and community forum by going to voices.media.

For the 95% of publishers who haven't yet adopted AI, identifying a use case they can start with is usually the biggest roadblock. But the tools also need to be available for publishers to be able to support their unique revenue streams. This is the latest in our Media Briefs series of short, sharp sponsored episodes - just 10 to 15 minutes - with a senior executive from a vendor working with publishers to make their businesses better. In this episode, Peter speaks with Maanas Mediratta, CEO at Bridged Media, about how and why making AI tools more accessible to publishers will help the whole ecosystem. Much of the AI innovation is being driven by big tech companies and industries like eCommerce, fashion and finance. But publishers have such a diversity of business models, even tools designed for media companies often won't satisfy individual companies' goals and needs. Note: Media Voices are currently working with Bridged to advance our own goals of driving sign-ups to our daily newsletter, and resurfacing relevant content from our site. You may well see some of our engagement tests over the coming weeks, so if you're interested in trying Bridged for yourself, details are below. This Media Briefs episode is sponsored by Bridged Media, democratising AI for publishers. Through no-code AI solutions, Bridged lets publishers access the power of machine learning and Gen AI to meet their engagement and revenue objectives. Publisher-first AI tools detect where the audience is most likely to engage and through a single line of code, introduce action cards that prompt readers to register, subscribe, or read more, helping publishers establish richer relationships. Learn more about Bridged Media’s no-code AI tools on their website.

On this week's episode of Media Voices we hear from The Economist's Executive Vice President of Marketing Nada Arnot. Marketing isn't something we talk about a lot on the podcast, but as Arnot makes clear it's an integral part of media companies' ability to address, convert and retain audiences. The Economist has just launched its largest brand campaign since the early 2000s, so Arnot tells us about how the news-focused magazine is seeking to attract younger readers, why she believes long-term brand building is vital in today’s news ecosystem, and the future plans for marketing The Economist. In the news roundup the Media Voices team discuss the news that a group of 32 European media organizations, including notable names like publishing giant Axel Springer and media heavyweight Schibsted, have jointly filed a Є2.1bn ($2.3 billion) antitrust lawsuit against Alphabet-owned Google. We ask why no adults ever get round the table to discuss a realistic approach to solving these issues before they arise - and whether it will all matter in a few years given the rapid rise of Amazon's ad capabilities.

This week we hear from Lauren Kleinman and Lee Joselowitz, co-founders of The Quality Edit. The Quality Edit was founded in 2021 when Lauren, Lee and their co-founder Scott Silver felt there was no digital publisher providing high-quality recommendations around fashion, travel, and beauty products, so they decided to launch their own. They tell us about a technique they are terming ‘performance publishing’, about how they persevered through the early years, and how the digital publishing ecosystem rewards authenticity. In the news roundup Chris and Esther discuss the news that the Independent is in talks to take control of BuzzFeed and HuffPost in the UK, ask what the demise of Vice.com means for digital publishing, and ask if scale is well and truly dead. Sign up to our daily newsletter at voices.media.

This week we hear from two of the three editors of The Paper, an intimidatingly-sized Welsh indie magazine. Oliver Gabe and Owen Davies take us through the annual publishing plan, why they launched the title with a live variety show, and what makes the title feel truly distinctive in a saturated marketplace. In the news roundup Esther, Peter and Chris discuss some items of relatively good media news, before segueing into the bad. We ask whether generalist media titles are one end of a seesaw and bespoke local and specialist titles are the other, and discuss why 'distinctiveness' and 'community' are too often used to paper over cracks in media business models. Media Voices has a new look! Don't forget you can visit our refreshed and revamped site at voices.media, and sign up to our newsletter and community forum while you're there.

As part of a special four-part podcast series, supported by the Google News Initiative, we’ve been talking to publishers and experts across Europe who are working to find resilient business models. We spoke to them about the state of the local news market in their regions, how they’ve evolved company culture and practice, and what tools and trends they’re working with to prepare for the next decade. What metrics should local news publishers be focusing on, and what new tech is out there to support growing businesses? Our fourth and final episode explores the tools, tech and trends – including AI – which organisations are using or looking to use in the future. Experts featured in this episode: Jayne Savva, Group Features Editor (news), DC Thomson Emily Hewett, Head of Audience Development, DC Thomson Cheryl Livingstone, Special Projects Editor, DC Thomson Doug Smith – Lead architect, Table Stakes Pierre France, Co-Founder, Rue89 Strasbourg David Floyd, Managing Director, Social Spider Jonathan Heawood, Executive Director, Public Interest News Foundation Benedicte Autret, Head of News Partnerships, UK/IE/Northern Europe, Google Prof. Dr. Wiebke Möhring, Professor of Journalism, TU Dortmund Institute for Journalism This series is supported by the Google News Initiative. They work with publishers and journalists to fight misinformation, share resources, and build a diverse and innovative local news system. Find out more about their programmes, tools and resources at newsinitiative.withgoogle.com

As part of a special four-part podcast series, supported by the Google News Initiative, we’ve been talking to publishers and experts across Europe who are working to find resilient business models. We spoke to them about the state of the local news market in their regions, how they’ve evolved company culture and practice, and what tools and trends they’re working with to prepare for the next decade. To build a sustainable – and successful – publishing business requires staff to be on board with changes, as well as a collaborative environment with good communication. For local news organisations, external relationships with audiences also need work. In this third episode, we speak to some local news organisations about getting company culture to the best possible place. Experts featured in this episode: Doug Smith – Lead architect, Table Stakes Cheryl Livingstone, Special Projects Editor, DC Thomson Emily Hewett, Head of Audience Development, DC Thomson Craig Walker, Editor, Press and Journal and Evening Express, DC Thomson David Floyd, Managing Director, Social Spider Jayne Savva, Group Features Editor (news), DC Thomson Nicola Negrin, Editor in Chief, Il Giornale Di Vicenza, Gruppo Editoriale Athesis Pierre France, Co-Founder, Rue89 Strasbourg Jonathan Heawood, Executive Director, Public Interest News Foundation Prof. Dr. Wiebke Möhring, Professor of Journalism, TU Dortmund Institute for Journalism Benedicte Autret, Head of News Partnerships, UK/IE/Northern Europe, Google This series is supported by the Google News Initiative. They work with publishers and journalists to fight misinformation, share resources, and build a diverse and innovative local news system. Find out more about their programmes, tools and resources at newsinitiative.withgoogle.com

As part of a special four-part podcast series, supported by the Google News Initiative, we’ve been talking to publishers and experts across Europe who are working to find resilient business models. We spoke to them about the state of the local news market in their regions, how they’ve evolved company culture and practice, and what tools and trends they’re working with to prepare for the next decade. In part two, we explore the challenges and opportunities that local news organisations are facing with finding sustainable revenue streams, as well as looking at some specific case studies of publications across Europe to find out what mix they’re using. Experts featured in this episode: Prof. Dr. Wiebke Möhring, Professor of Journalism, TU Dortmund Institute for Journalism Nicola Negrin, Editor in Chief, Il Giornale Di Vicenza, Gruppo Editoriale Athesis Benedicte Autret, Head of News Partnerships, UK/IE/Northern Europe, Google Jonathan Heawood, Executive Director, Public Interest News Foundation David Floyd, Managing Director, Social Spider Pierre France, Co-Founder, Rue89 Strasbourg Craig Walker, Editor, Press and Journal and Evening Express, DC Thomson Jayne Savva, Group Features Editor (news), DC Thomson Doug Smith – Lead architect, Table Stakes Emily Hewett, Head of Audience Development, DC Thomson This series is supported by the Google News Initiative. They work with publishers and journalists to fight misinformation, share resources, and build a diverse and innovative local news system. Find out more about their programmes, tools and resources at newsinitiative.withgoogle.com

As part of a special four-part podcast series, supported by the Google News Initiative, we’ve been talking to publishers and experts across Europe who are working to find resilient business models. We spoke to them about the state of the local news market in their regions, how they’ve evolved company culture and practice, and what tools and trends they’re working with to prepare for the next decade. In this first episode, we look at some of the historical context around the state of local news, shifts in the UK and European markets, and what ‘good’ local news might look like. We also do a deep dive into some of the issues facing the UK local news market, as well as the continuing value of local news to communities. Experts featured in this episode: Doug Smith – Lead architect, Table Stakes Pierre France, Co-Founder, Rue89 Strasbourg Craig Walker, Editor, Press and Journal and Evening Express, DC Thomson Jonathan Heawood, Executive Director, Public Interest News Foundation David Floyd, Managing Director, Social Spider Prof. Dr. Wiebke Möhring, Professor of Journalism, TU Dortmund Institute for Journalism Benedicte Autret, Head of News Partnerships, UK/IE/Northern Europe, Google This series is supported by the Google News Initiative. They work with publishers and journalists to fight misinformation, share resources, and build a diverse and innovative local news system. Find out more about their programmes, tools and resources at newsinitiative.withgoogle.com

In the second episode of this two-part series from Mx3 AI, a new pop-up conference we collaborated on with Media Makers Meet, we look at why, how and when publishers are integrating AI into their newsrooms. AI is not a pie-in-the-sky dream for media companies: it hasn’t been for years. For close to a decade questions about whether AI will replace or empower journalists have been raised at conferences and in newsrooms. Over the past few years the conversation has changed. It is now no longer a question of ‘if’ AI will be integrated throughout the newsroom, but ‘when’. In December, Media Voices collaborated with Media Makers Meet on their Mx3 AI conference in London. The speakers – drawn from across the media industry from recruitment to newsroom – confirmed that AI is already suffusing the industry. But where they offered invaluable insight was around ensuring it is used effectively and with consideration for the business goals and employees of publishers. As the official report from the event notes: “A key theme throughout… was the need for publishers to act immediately and start experimenting with AI, albeit with clear business goals at front of mind.” This episode is the second of a two-part series from Mx3 AI. The first, looking at opportunities, regulation and risks around AI, can be found below this episode in the feed. There is also a corresponding report from the event, written by Media Makers Meet, available to download here. Media Voices and Media Makers Meet would like to thank FT Strategies, InsurAds, Labrador CMS, Miso, Sub(x) and Zuora for sponsoring the conference.

In this last episode of Media Voices in 2023 we take a big picture look at AI, based off our recent collaboration with Media Makers Meet on their Mx3 AI conference. We hear from experts from Immediate Media, Ipsos, the News Media Association and more, about where they are placing their chips to take advantage of the fastest-moving area of media. This holistic look at AI in the newsroom has been split into two parts. In this first part we set the scene for AI and its use in publishing, as experts tell us how to prepare for internal and external changes to media businesses. The second part - coming in the new year - is comprised of case studies from publishers already getting their hands dirty with AI tech. Media Voices and Media Makers Meet would like to thank FT Strategies, InsurAds, Labrador CMS, Miso, Sub(x) and Zuora for sponsoring the conference.