The Profitable Tradie Podcast

“Luck”. It’s a term that gets thrown around pretty loosely. Someone grows their business, signs a big client, hires a top shelf tradesperson, and people say “man… they got lucky”. It’s easy to think that way when you didn’t see all the work that person put into systemization that allowed the business to grow, you didn’t see the world class service shown to the big clients before they signed, you didn’t see the hard work put into developing a culture that made the top shelf tradesperson apply.While a lot of terms are thrown around and quotes get used that are pretty questionable, there’s one saying that’s pretty damn solid. “You make your own luck”. Whether you agree with that statement or not comes down to your attitude, and never underestimate the difference a good attitude can make. Most business owners are capable of a lot more than what they think, but they get in their own way.In this episode you’ll learn the difference between the winner’s mentality and the loser’s mentality, and what effect that has on the results you’re getting in your business. You’ll learn how to quickly change your perspective by asking the right questions, and how dramatically that will change the outcome. By the end of the episode, you’ll have heard the hard truth and will be in the best position to create some luck for yourself. WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:Learning how to use perspective questions to get better resultsAn understanding of the winner’s and the loser’s mentalityA new attitude toward effort so you can get results worthy of your hard workLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

When the vast majority of Plumbing, Electrical, Glazing, Tiling, and other similar service based trades businesses want to increase profit, they look at the overhead costs and find things to cut. But is that really the best option? In almost all cases, trying to reduce overhead costs is the enemy of progress because when you’re running too lean you don’t have the necessary infrastructure to grow or operate at a high level.Think of it like this, when you were setting up your business you brought a vehicle, any tools you needed, materials, a laptop for admin, and you weren’t concerned with the overheads because you knew you needed to spend money to make money, you believed in yourself to make that money back. So what happened? Don’t let that mentality change. When it comes to growing your business, scaling, reducing the reliance on you as the owner, you need to have the same attitude toward those costs.In this episode you’ll learn why overheads are not the enemy and how they can be used to sculpt your business into whatever you want it to be. You will learn about the overhead range and where you want to be so that you are getting the most out of your business. Remember, reducing overheads actually comes at a cost of its own, which is all explained in the episode, if you don’t get this right it will eat into your growth, your profit, and your time.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:A new lens to look at overheadsAn understanding of the overhead rangeMaximization of the return you get from your businessLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

For most owners of Plumbing, Electrical, Landscaping, Tiling, or similar service based trades businesses selling a business only happens once. That poses a few challenges but also some opportunities, with one of the challenges being that because you only do it once you’re not well prepared and probably don’t even know how to make a business more valuable and more profitable.You work hard anyway, so you might as well direct that hard work toward making the business more valuable, after all, it has the potential to be the most valuable asset you own, assuming it’s not already. You don’t want to work all these years, to go to cash in your chips and find out that chips aren’t worth anything. It’s not as simple as just making sales or looking at a similar sized business and assuming yours is worth the same, you need to know your stuff.In this episode you’ll learn how to value your business and equations involved with getting an estimate of what your business is worth. If you want a shortcut hit the link below to download the Business Value Calculator. You’ll also learn how you can make your business more valuable and attractive to a potential buyer. Finally, you will learn about the different types of risk and how to avoid them so they don't effect the value of your business.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:How to value your business and what the numbers meanHow to make your business more valuable and attractive to buyersThe risks that you need to avoid so the value isn’t effectedLINKS MENTIONED IN THIS EPISODE:Download a free Business Value CalculatorJoin our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

There’s a number of reasons that a business won’t grow, sales, systems, marketing, but very rarely will a business put their own team under the microscope. A lot of responsibility lies with your team, or at least as much as you are willing to give them. But like most owners you try to do everything yourself because to be fair, you’re good at it, that’s why you got to owning a business. But what cost does that come at?It's understandable because you want to ensure a high level of quality, but if you’re trying to manage everything you’re robbing your team of the opportunity to grow and develop. It’s easy to think they can’t handle the responsibility because they always make mistakes, but as hard as it is to admit, that is often the fault of the owner. Employees don’t learn to problem solve unless you provide them with the environment to do so.In this episode you’ll learn how to create a culture that encourages accountability and initiative from your team without you actually having to tell them or teach them the qualities. You’ll be able to unlock the true potential of your team, making them far less reliant on you. That is the real win as you spend less time answering questions, fixing mistakes, and putting out fires, so you can focus on business improvement… or even just putting your feet up for a few minutes.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:Create a culture that cultivates accountability and initiativeMake your team less reliant on you for small day to day decisionsUnlock your teams full potential allowing them to develop properlyLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

Sales has got itself a bad rap, often just mentioning sales and in particular upselling, will bring a bitter taste to the mouth. But that’s mostly because people think about the sleezy car salesman or a pushy real estate agent. Sales doesn’t need to be that way, in fact, when done right sales can actually be a win win, it’s all about the approach and how you frame it. It’s time to welcome in a new era of sales that has both the buyer and seller walking away knowing the process couldn’t have been any better.Let’s say you’re a plumber, who has done more plumbing jobs? You? Or your client? Who has more industry knowledge? You? Or your client? Who has better product knowledge? You? Or your client? Your expertise is a valuable asset, it’s what will be the difference between a good and a great experience. If your client is doing a bathroom reno and you try to get them to buy a bigger mirror when they want to keep their existing one, that’s pushy. But if you simply suggest a new mirror that has a built-in back light and demister, that is adding value.In this episode you’ll learn how to create an upselling process that allows you to create a better experience for your clients, and some tips to make it stick so that you can be sure it works every time. Listen to the episode for a few examples including one from the industry that has upselling absolutely nailed down. Learn about the questions you should avoid, these are the ones people are hardwired to say “no” to, and you’ll be well on your way to being able to go above and beyond when it comes to solving your clients problems.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:How to make the upselling process a win win for you and your clientThe best way to leverage your expertise to create a better customer experienceThe questions that always receive a “no” so you know what to avoidLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

What would you give for a team that was loyal, trusting, productive, transparent, and got along great? (You might even think that team doesn’t exist). What if it only took 20 minutes to get that team? ‘The 20’ is one of the most underrated tools for building culture as it satisfies one of the most powerful human desires, that being the desire to feel important. Not only that but one on one time allows a team member to share things they wouldn’t otherwise feel they could share.It's not only good for the team member and the rest of the crew, but it’s also good for you as an owner and the business. When you really care about your team and make their life better, they will repay you with their loyalty, but you only know how to fix a team members problems when you know what they are. Word spreads when you’ve got a good culture with a happy team, hiring is a whole lot easier when people want to work for your business because they know about your reputation.In this episode you’ll learn more about what ‘The 20’ is and how to run the session so that you get the most bang for your buck. You’ll learn ways you can make the session your own, and how to deal with any awkwardness there might be. Then finally you’ll know what NOT to do, which ensures you get the desired result from the meeting.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:A simple and quick tool to build a better cultureIncrease staff retention so you don’t have to keep hiring and retrainingMore respect from your team for you as a leaderLINKS MENTIONED IN THIS EPISODE:Download 'The 20' Template for freeJoin our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]