The Profitable Tradie Podcast

Today we’re going to show you how mastering ‘scorekeeping’ is the key to a trades business owner’s success.Tony and Phil will also share how our members normally increase their gross profit by 5-10% when they implement good ‘scorekeeping’.Because if you’re not keeping score. And you’re not measuring how well you’re performing.Well, you’ll never know if you’re winning or losing. And you’ll never figure out where you’re going wrong. Or where you’re going right.This makes it really difficult to improve your business. Because you can’t pinpoint your mistakes. There’s no way to see those red flags that help you identify the root of your problems.For example, if you don’t know what your gross profit is, how are you going to know if a job is profitable or not?How are you even going to price a job to ensure every piece of work you and your team complete is helping you succeed?In today’s podcast we’ll show you why keeping score, and measuring how well your business is performing, is so important. You’ll see how you can set yourself up for success by avoiding poor results and the frustration you feel when you’re not in control. WHAT YOU’LL GAIN FROM IMPLEMENTING TODAY'S PODCAST:You can confidently make changes because you understand the driversSee better resultsFeel in control of your business success LINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your business

Dealing with invoice complaints can be one of the most painful parts of running a trades business. In this episode we will help you make those complaints far less painful!During the episode Tony and Phil are going to share with you different strategies and tactics to deal with customers who aren’t happy when it comes time to paying.Which will help you a lot if you:Find yourself discounting just to settle a disagreementFeel undervalued and unappreciated dealing with complaints when you know you've done a good jobGet frustrated wasting time resolving outstanding invoicesAfter listening you’ll understand how you can avoid difficult situations. And for the complaints you can’t avoid, you’ll learn to ask the right questions. This helps your client understand where you’re coming from, and why their invoice is fair and needs to be paid.Getting you back the control and power, so the outcome is the one you want.Let’s get into it! WHAT YOU’LL GAIN FROM IMPLEMENTING TODAY'S PODCAST:Get paid what you’re worthFeel in control of difficult invoicing situations and conversationsBe confident and positive about how to deal with clients who complain LINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your business

You might think your To Do List is the list that’s most important for your success. It’s not. In this episode we’re going to uncover why your Stop Doing List is much more important. And why it’s the key to unlocking the most precious resource we all have. A resource most of us waste. Once you learn how to master this valuable resource, and master your Stop Doing List, you’ll be shocked how much more you’ll be getting done.In this podcast we’ll show you how to get more done. And how much easier life and business is when you focus on doing things that have the most impact.You’ll also see why the process of not doing things has helped turn mediocre companies into great companies. And how you can replicate their success too.So stop what you’re doing now!Let's dive into episode #39 Why Your Stop Doing List Is Your Most Important List…WHAT YOU’LL GAIN FROM IMPLEMENTING TODAY'S PODCAST:Focus on the stuff in your business and life that makes the most differenceMore business and profit growthMore time, less stress, and life is way more fun LINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your business

Do you feel like your meetings are a waste of time? Like you’re the only one talking and coming up with ideas. Like you’re the only one who cares about what’s going on. Like everyone would rather be somewhere else. Like even though you all sit there and talk, you still don’t get any closer to making any decisions. Then your meetings have probably lost their spark.Losing your meeting rhythm happens all the time in business, but it’s important you get them back on track so you can reap the rewards that come with good meetings. The say "involvement drives engagement” getting meetings right means they become a useful tool for getting your team onboard with the goals of the business, while also removing a lot of the pressure on you as the owner to come up with all the ideas and solutions.In this episode you’ll learn about the importance of good meetings in your team, and how they can actually save time rather than waste it, through the concept of proactive communication. You’ll also learn how meetings will reduce the amount of stress on you as the owner. When you get this right it’s like a huddle at the start of a sports game, you get everyone on the same page, so everyone is working toward the same common goal.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:How to host better meetings that are effective and efficientA reduction in the amount of stress and pressure you feel as the ownerHow proactive communication can save you hours every week LINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your business

Culture is more than just beers and BBQ’s. It is very easy for business owners to mistake fun for culture, they are NOT the same. It’s time that business owners learnt what real culture is, because it’s the reason some businesses are constantly growing, and winning, while other businesses remain stuck in the same place dealing with the same problems.It’s time you added this secret sauce to your recipe, and get it right. Not just any old culture, but the culture that is best for your team. A bad culture causes issues like low productivity, more mistakes, an unhappy team, difficulty hiring, along with a raft of other problems, so it’s extremely important this is done right. In this episode you’ll learn about culture in business and the rewards it brings when you get it right. You’ll also learn about the building blocks that are required for a high performance culture to be constructed and maintained. There are also some tips for spreading the load of creating a winning culture, so it doesn’t all rest on your shoulders, along with what things you need to avoid to stop your culture crumbling down. WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:The base for building a high performance cultureA culture that is real instead of one that is just built on activitiesWhat to avoid to stop your culture crumbling down LINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your business

This is one of those things that every business owner will have to deal with at one stage or another, so it is definitely best to be prepared. At the end of the day, it’s basic human nature, one of the most prominent human desires is to feel important. Most people feel important when they are appreciated, and most people associate appreciation with pay. The good news is there’s more ways to make someone feel appreciated than money. The labor market is extremely competitive, so your guys are always going to hear about others being paid more, they are probably being approached by other businesses to work for them on a higher wage. But there are things you can do that will stop your team members from taking those offers and put you on the front foot when it comes to that unavoidable pay discussion. The best part is these tips and tricks won’t cost you anything.In this episode you’ll learn about brightness of future and how it can dramatically increase staff engagement and retention. There is an epic tip on creating margin to give your team pay rises, and even where you should be in comparison to other businesses when it comes to pay rates. Dealing with staff asking for pay rises can be super simple and even beneficial for both you and your team if you know how to handle it. WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:How to reframe pay conversations so you don’t lose all the powerAn epic hack for creating the margin to give your team pay rises (you won’t even haveto lift a finger)The brightness of future concept and how it can give you power in pay discussions,increase staff engagement, and increase staff retention LINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your business

Adrian Laing is the owner of Nelson Alarms in New Zealand, he is a long-term member of the Profitable Tradie program, having joined back in 2016. In his time with PT Adrian has put together a very impressive list of accomplishments, including his promotion from the Million Dollar Tradie program into our top-level Boardroom program, where he is considered a well-regarded and highly respected member amongst his peers. Just hearing about improving your business, or growing, or scaling, or getting more time back might not hit home, sometimes seeing is believing. So take it from someone who has done all that and is living proof that it is possible, that someone is Adrian. This recording is from a hotseat which are hosted for Profitable Tradie members so they can pick up tips and tricks from other successful members. Normally these recordings are reserved for members, but this one is too good not to share. In this episode Adrian shares how he’s more than doubled his monthly revenue, and what he did to be awarded a Profitable Tradie Black Belt, our award for businesses making over one million dollars in annual profit. You’ll hear from Adrian how he’s grown his team, created more structure in his organization, fixed his cashflow problems and got out of a long term bank overdraft. If you think he’s done all that by burning the candle at both ends, he’s looking at moving to working 4 day weeks… so let that should put those assumptions to bed. WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:How to take your business to the next level from someone who has done itAn understanding of how to grow without creating chaosTips on how to get your team to buy into your businesses success LINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your business

It’s time to dive into all the myths around fixed pricing (price lists, price books) because the idea in your head is costing you thousands of dollars and causing you unnecessary stress. “I do too many different types of work”, “I don’t have time to create a fixed price list”, “I don’t want to price myself too short”… whatever your worry is, it’ll be tackled in the episode. Don’t get in your own way.Fixed pricing can help you get paid on time, save you time on pricing or travelling to site to quote a job. It can also help you create a better customer experience as you will be able to give your clients certainty and get the job done faster, something that not all your competitors will be able to offer. You just need the right guide to creating a fixed price list which is what you’ll get from the episode.In this episode you’ll learn how fixed pricing actually leverages human psychology to leave your client feeling happy about the work you’ve done and not bitter about the price. Fixed pricing helps you lock in clients who have cash and can actually help to get more people saying yes to quotes. The best thing about a fixed price list is that it is something you can chip away at, each price you lock in saves you more time, and not having a fixed price doesn’t change anything because you would’ve had to quote that job anyway. It’s a win, win. WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:Leveraging psychology to create a better customer experienceSave hours on quoting and any related activities like travelling to siteA leg up over your competitors by offering something they won’t have LINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your business

This is something that even the legendary Tom Brady can appreciate and that he has actually used over the course of his career. If you want to know a little bit more about what it is, make sure you listen to this episode. The man was willing to sacrifice half of his salary over this thing so it’s obviously a big money hack.Sick leave, annual leave, holiday pay, leave without pay, injury, training, maternity leave, bereavement leave, vacation, public service, are all reasons that a staff member might be away from work. The more you grow your team, the more you’re going to find staff taking time away from your business. You need to be proactive with how you manage staff being away from your business and make sure it’s not just you stepping in trying to do everyone’s job, because your job isn’t going anywhere.In this episode you’ll learn about having employees away from your business and how to handle it. You’ll also learn about the brightness of future concept and how it helps with staff retention, staff engagement, and making it easy to cover someone when they are away. You’ll also learn about the 3 benefits to building a bench (number 3 will save you at least 2 hours every week). If you are proactive with this area of your Plumbing, Electrical, Landscaping, or similar service based trades/construction/subcontracting business, it will make life a lot easier, and will change the way your business runs. WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:An understanding of the brightness of future conceptBetter staff retention and customer service in your business Less stress for you as the owner when it comes to covering someone who is away LINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your business

What are you built for? The human body is a very complicated machine, with lots of moving parts, and pretty much everything serves a purpose, even stress. Stress is part of the ‘fight or flight’ response, basically your heart races, your breath quickens and muscles get ready for action. So in prehistoric times stress is what would get you away from a sabretooth tiger, but it was short term, either you escaped the savage animal, or you became its breakfast.You’re not built to be stressed for hours, days, weeks or months. Being stressed long term can cause headaches, depression, heartburn, insomnia, weak immunity, high blood pressure, high blood sugar, stomachache, heart palpitations, heart attacks, the list goes on. You need to be able to get on top of stress whenever it should arise… because eliminating it isn’t really an option, unfortunately its just part of being a business owner.In this episode you’ll learn about dealing with the stresses of being a business owner, along with some coping mechanisms that will help you keep a lid on it. You’ll learn how to catch yourself in a stress cycle and break out of it. There is even a book recommendation for one of the best things you can read (or listen to) for teaching yourself to deal with stress. It’s important to take care of your body, you only get one… mental health is serious, stop pushing it to the side. WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:An understanding of how stress effects the way you workA great book recommendation for dealing with stressImproved physical and mental healthLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your business

Get it out of your head! Take building a house… imagine if the first person to build a house was the only one who knew how to do it, and every time someone else wanted to build a house they would have to get that person to come and show them how to do it. Tell ya what… there wouldn’t be a hell of a lot of houses built, and the poor bugger would be so stressed-out racing around to show it to everyone and burnt out from repeating themselves. Instead, the process was documented and now anyone can follow it.Same goes for your business, if you’re the only one who knows how to do something then you’re gonna be racing around trying to show everyone how to do it. There’s so many things that could go pear shaped, like if you forget to mention something in the process then the job gets done wrong, if someone isn’t listening at one point then the job gets done wrong, if you’re not available then the job gets done wrong… the list goes on.In this episode you’ll learn about the power of systems and why it is absolutely vital to systemize your business and how it will reduce mistakes, reduce callbacks, save time, save money, make your business more valuable, get you paid more, the list is pretty much endless. You’ll also learn how to create a system and a tip for creating one while only doing 15% of the work yourself. There’s even some hacks shared on creating digital systems in minutes. WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:A guide for creating systems that you or your team can followHacks for taking all the hard work out of creating digital systemsYou’ll save hours on training by using this one trickLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your business

Double your profit with a 10% change in price. Doesn’t sound right? Listen and be pleasantly proven wrong. It’s natural to think that putting your prices up will result in you losing clients but that’s not the case, and in the episode you will learn why. Other than having a top tier team pricing is arguably the most important thing to get right in your business.Think about it like this… when was the last time you bought a coffee? Or Tea? Or even a cheeky hot choccy? Was it more or less expensive than it was a year ago? More, right? But you didn’t say no, you still paid for it. Because costs are going up, so a price rise is to be expected. Why would your business be any different? Your staff are more qualified, you take more risk, your job is harder for the average person to do themselves, your materials are more expensive… so charge for it.In this episode you’ll learn about the power of price and how it can create an absolute truck load of opportunity for your business. You’ll also get an idea of what happens when you don’t charge enough and how it can result in worse customer service for your clients. You need to have enough “fat” in your margins to create a safety net on your jobs, otherwise you could be one mistake away from copping some big losses.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:An ability to create much higher profit marginsBetter customer experience for your clientsAn understanding of how margin can be used to create a safety net on your jobsLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your business

You’re not the best version of yourself when you’re under the pump, it’s scientific, your body goes into ‘fight or flight’ mode and starts sending blood to your major muscles to help you ‘survive’. You essentially turn into a stupider version of yourself and will start making suboptimal decisions. That’s not even the worst part… because your brain often isn’t operating properly you won’t even realize that you’re stressed out causing you to get stuck in a vicious ‘overwhelmed’ cycle.Imagine you’re flying a plane and all of a sudden, the engines lose power, what are you doing? Probably panicking, flicking every damn switch in sight hoping something will make the engines roar back into life. What does a pilot do? They remain calm and instantly reach for the emergency manual so they can identify what the issue is then find the correct procedure to follow to solve it or get the plane on the ground safely. When it comes to you in your business you need to be like a pilot.In this episode you’ll learn how to make an ‘emergency manual’ for yourself and what to do when the effects of being under the pump start to get the better of you. There’s even a tip on how to identify when you’re under the pump because sometimes that’s trickier than you’d think. If you let it get out of control you can easily become unhinged, agitated, with a shorter fuse, and are far from approachable. How you behave flows through your team and your business… you need to be able to keep a level head and be at your best leading from the front. WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:Knowledge on how to create a go to ‘emergency manual’ for when you’re under the pumpA better performance from yourself a business ownerA more positive vibe from your team and business as a wholeLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

Does this sound familiar… things are a bit all over the place, you’re being pulled in 15 different directions, you know you need some systems in place to conquer the chaos, but are too busy dealing with the problems that the systems would fix. You’re not alone, it’s easy to get stuck on the hamster wheel, but just like that stick you stuck in the front wheel on your little brothers bike to send him flying over the handlebars, you need to do something to put a stop to the cycle.Every single person from Elon Musk, to a fresh born baby has the exact same asset… we all have 24 hours in the day, no one has more, no one has less. So when it comes to getting things done you just have to make the time. Saying “I don’t have time” is a weak excuse, you do have time, but you’re choosing to prioritize other things, which isn’t wrong or even your fault for that matter, but you have to understand that when you’re saying “yes” to things, you’re saying “no” to something else.In this episode you’ll learn how to make time to work on your business so it isn’t working you over. If you’re constantly helping on projects and fixing mistakes, then you’re not working on the business and moving it forward. You should be working on processes that allow your team to handle projects start to finish, and systems that stop mistakes happening, that way you’re building a business that gives you more time. And we all know, time is money.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:More time to work on the business instead of constantly working in itBetter physical and mental health More efficient and effective productivity from your teamLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

Everyone has had the saying “You only get one chance at a first impression”. So most business owners make sure to make eye contact, give a solid handshake, listen, all that good stuff, but what if the first impression is on the phone? It’s still a first impression, and if it’s the work phone, it’s a very important first interaction with your business. Being polite, energetic, and knowledgeable is a good start but that’s only scratching the surface.What if you could increase the chances of you getting paid, increase the value of each job, close more jobs, create more opportunities for work, and grow your database all from the one call. You probably just never thought to do it, you never saw your boss do it back before you had your business. But that’s why you went out on your own, to be better than your old boss. It’s one of the many reason you should have an enquiry script.In this episode you’ll learn about the Enquiry Script and how you can use it to do all the things mentioned above whilst also making a good first impression and making sure the caller knows you’re professional. The Enquiry Script is a fantastic tool that is useful in one man band businesses, all the way through to businesses with hundreds of staff, a lot the big companies already use an enquiry script. You’ll be able to control the experience even when it’s not you answering the phone, and test different, approaches to closing more leads, this one is a must have. WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:Create a consistent professional first impression with callersClose more jobs, get paid, grow your database, find more workA platform to test the best way to convert leads into work LINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

“Luck”. It’s a term that gets thrown around pretty loosely. Someone grows their business, signs a big client, hires a top shelf tradesperson, and people say “man… they got lucky”. It’s easy to think that way when you didn’t see all the work that person put into systemization that allowed the business to grow, you didn’t see the world class service shown to the big clients before they signed, you didn’t see the hard work put into developing a culture that made the top shelf tradesperson apply.While a lot of terms are thrown around and quotes get used that are pretty questionable, there’s one saying that’s pretty damn solid. “You make your own luck”. Whether you agree with that statement or not comes down to your attitude, and never underestimate the difference a good attitude can make. Most business owners are capable of a lot more than what they think, but they get in their own way.In this episode you’ll learn the difference between the winner’s mentality and the loser’s mentality, and what effect that has on the results you’re getting in your business. You’ll learn how to quickly change your perspective by asking the right questions, and how dramatically that will change the outcome. By the end of the episode, you’ll have heard the hard truth and will be in the best position to create some luck for yourself. WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:Learning how to use perspective questions to get better resultsAn understanding of the winner’s and the loser’s mentalityA new attitude toward effort so you can get results worthy of your hard workLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

When the vast majority of Plumbing, Electrical, Glazing, Tiling, and other similar service based trades businesses want to increase profit, they look at the overhead costs and find things to cut. But is that really the best option? In almost all cases, trying to reduce overhead costs is the enemy of progress because when you’re running too lean you don’t have the necessary infrastructure to grow or operate at a high level.Think of it like this, when you were setting up your business you brought a vehicle, any tools you needed, materials, a laptop for admin, and you weren’t concerned with the overheads because you knew you needed to spend money to make money, you believed in yourself to make that money back. So what happened? Don’t let that mentality change. When it comes to growing your business, scaling, reducing the reliance on you as the owner, you need to have the same attitude toward those costs.In this episode you’ll learn why overheads are not the enemy and how they can be used to sculpt your business into whatever you want it to be. You will learn about the overhead range and where you want to be so that you are getting the most out of your business. Remember, reducing overheads actually comes at a cost of its own, which is all explained in the episode, if you don’t get this right it will eat into your growth, your profit, and your time.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:A new lens to look at overheadsAn understanding of the overhead rangeMaximization of the return you get from your businessLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

For most owners of Plumbing, Electrical, Landscaping, Tiling, or similar service based trades businesses selling a business only happens once. That poses a few challenges but also some opportunities, with one of the challenges being that because you only do it once you’re not well prepared and probably don’t even know how to make a business more valuable and more profitable.You work hard anyway, so you might as well direct that hard work toward making the business more valuable, after all, it has the potential to be the most valuable asset you own, assuming it’s not already. You don’t want to work all these years, to go to cash in your chips and find out that chips aren’t worth anything. It’s not as simple as just making sales or looking at a similar sized business and assuming yours is worth the same, you need to know your stuff.In this episode you’ll learn how to value your business and equations involved with getting an estimate of what your business is worth. If you want a shortcut hit the link below to download the Business Value Calculator. You’ll also learn how you can make your business more valuable and attractive to a potential buyer. Finally, you will learn about the different types of risk and how to avoid them so they don't effect the value of your business.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:How to value your business and what the numbers meanHow to make your business more valuable and attractive to buyersThe risks that you need to avoid so the value isn’t effectedLINKS MENTIONED IN THIS EPISODE:Download a free Business Value CalculatorJoin our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

There’s a number of reasons that a business won’t grow, sales, systems, marketing, but very rarely will a business put their own team under the microscope. A lot of responsibility lies with your team, or at least as much as you are willing to give them. But like most owners you try to do everything yourself because to be fair, you’re good at it, that’s why you got to owning a business. But what cost does that come at?It's understandable because you want to ensure a high level of quality, but if you’re trying to manage everything you’re robbing your team of the opportunity to grow and develop. It’s easy to think they can’t handle the responsibility because they always make mistakes, but as hard as it is to admit, that is often the fault of the owner. Employees don’t learn to problem solve unless you provide them with the environment to do so.In this episode you’ll learn how to create a culture that encourages accountability and initiative from your team without you actually having to tell them or teach them the qualities. You’ll be able to unlock the true potential of your team, making them far less reliant on you. That is the real win as you spend less time answering questions, fixing mistakes, and putting out fires, so you can focus on business improvement… or even just putting your feet up for a few minutes.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:Create a culture that cultivates accountability and initiativeMake your team less reliant on you for small day to day decisionsUnlock your teams full potential allowing them to develop properlyLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

Sales has got itself a bad rap, often just mentioning sales and in particular upselling, will bring a bitter taste to the mouth. But that’s mostly because people think about the sleezy car salesman or a pushy real estate agent. Sales doesn’t need to be that way, in fact, when done right sales can actually be a win win, it’s all about the approach and how you frame it. It’s time to welcome in a new era of sales that has both the buyer and seller walking away knowing the process couldn’t have been any better.Let’s say you’re a plumber, who has done more plumbing jobs? You? Or your client? Who has more industry knowledge? You? Or your client? Who has better product knowledge? You? Or your client? Your expertise is a valuable asset, it’s what will be the difference between a good and a great experience. If your client is doing a bathroom reno and you try to get them to buy a bigger mirror when they want to keep their existing one, that’s pushy. But if you simply suggest a new mirror that has a built-in back light and demister, that is adding value.In this episode you’ll learn how to create an upselling process that allows you to create a better experience for your clients, and some tips to make it stick so that you can be sure it works every time. Listen to the episode for a few examples including one from the industry that has upselling absolutely nailed down. Learn about the questions you should avoid, these are the ones people are hardwired to say “no” to, and you’ll be well on your way to being able to go above and beyond when it comes to solving your clients problems.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:How to make the upselling process a win win for you and your clientThe best way to leverage your expertise to create a better customer experienceThe questions that always receive a “no” so you know what to avoidLINKS MENTIONED IN THIS EPISODE:Join our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]

What would you give for a team that was loyal, trusting, productive, transparent, and got along great? (You might even think that team doesn’t exist). What if it only took 20 minutes to get that team? ‘The 20’ is one of the most underrated tools for building culture as it satisfies one of the most powerful human desires, that being the desire to feel important. Not only that but one on one time allows a team member to share things they wouldn’t otherwise feel they could share.It's not only good for the team member and the rest of the crew, but it’s also good for you as an owner and the business. When you really care about your team and make their life better, they will repay you with their loyalty, but you only know how to fix a team members problems when you know what they are. Word spreads when you’ve got a good culture with a happy team, hiring is a whole lot easier when people want to work for your business because they know about your reputation.In this episode you’ll learn more about what ‘The 20’ is and how to run the session so that you get the most bang for your buck. You’ll learn ways you can make the session your own, and how to deal with any awkwardness there might be. Then finally you’ll know what NOT to do, which ensures you get the desired result from the meeting.WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:A simple and quick tool to build a better cultureIncrease staff retention so you don’t have to keep hiring and retrainingMore respect from your team for you as a leaderLINKS MENTIONED IN THIS EPISODE:Download 'The 20' Template for freeJoin our FREE private community of trades business owners in our Facebook groupSubscribe to our YouTube ChannelGet a copy of the Profitable Tradie bookReady to take your business to the next level? Fill in this form to see if what we do will work for you and your businessThanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to [email protected]