The Pawcast - The Business Side of the Pet Industries

In today’s episode, Dr. Molly & Todd dive into what it really takes to lead through uncertainty without burning out. You’ll discover how to adapt without losing direction, communicate under pressure, and make smart, flexible decisions that keep your business grounded—no matter what challenges come your way. Get ready to regain your balance, refocus your mindset, and lead with clarity in the moments that matter most.

In this episode of The Pawcast with Dr. Molly & Todd Rowland, we dive into the growing wave of negativity on social media and the importance of staying grounded as you seek advice, feedback, and education in the pet industry.As we move into 2026, it’s time to take a step back and really evaluate who you’re learning from, what you’re applying, and why it aligns—or doesn’t—with your business goals. Dr. Molly and Todd share real-world insights on how to:Filter out online negativity and focus on constructive feedback.Choose educators and mentors that truly fit the direction you want to grow.Remain open to change and new ideas so your business can thrive, not just survive.Whether you’re just starting out or planning your next expansion, this episode will challenge you to think critically about where your education is coming from and how to surround yourself with the right voices to take your business to the next level.

In this candid episode, Dr. Molly and Todd Rowland share a real-life example of how a missed opportunity during the interview process cost them a great potential hire—and how it all came down to the employer's preparation, not the candidate’s performance.From showing up late, overbooking, and not delivering the "Molly’s Experience" during the interview, they reflect on how even one disorganized interaction can send the wrong message and lose a top-tier candidate.You’ll hear:Why being unprepared for interviews speaks volumes to potential hiresHow to make sure your interview process reflects the culture you want to promoteThe importance of asking open-ended questions—and actually listening to the answersHow to structure onboarding so new team members feel valued, aligned, and set up to succeedCommon missteps that make your business seem like somewhere no one wants to workWhether you're hiring your first employee or building a full team, this episode offers real-world insight into how to attract, connect with, and retain the right people by showing up as the kind of leader they'd want to work for.

In this episode, Dr. Molly and Todd dive into the hot topic of 50% commission in the grooming industry. They explore how to navigate conversations with both current and potential team members around commission rates, and offer strategies for illustrating actual take-home pay in context.Key points include:Why 50% commission isn’t always sustainable for a growing businessHow to offer fair compensation while maintaining profitabilityThe importance of communicating total benefits beyond base payReal-world examples of balanced pricing structuresWhy profitability matters—not just for owners, but for team longevity, equipment quality, and the pets in your careIf your business can’t sustain itself, it can’t serve anyone—not you, your clients, your team, or the animals that rely on you. Tune in for practical insights and honest discussion about building a strong, sustainable grooming business.

Welcome to Season 3 of The Pawcast with Dr. Molly & Todd Rowland! In this episode we’re highlighting the power & importance of metrics and data-driven decision-making in the pet care industry. No matter what pet industry space you are in, understanding your numbers is key to growth, efficiency, and customer satisfaction! [email protected]

In this episode Dr. Molly & Todd talk with industry pet-preneur Jamie Buccheri. We discuss expanding your pet care business, outside hustles, secondary income streams, pay scales, building your business to sell and much more!

We've all seen and heard, or maybe experienced, the horror stories of products go wrong! In this episode Dr. Molly & Todd talk with Aga of Botaniqa on the proper process for mixing shampoos vs. conditioners and the important role moisture and good coat care. Whether you are looking to create the perfect client pet trim, compete in grooming competitions or even participate in international dog shows, the products and how we use them matter. Good products + correct usage = Better Finished Products! Understanding what products to use and how to use them helps protect the coat and wear and tear on the groomer's body!IG @lifeofagaIG @botaniqahttps://www.facebook.com/[email protected]://www.facebook.com/ThePawcast411/

In this episode Dr. Molly & Todd talk to 501(c)3 Diamond in the Ruff founder Sharita on the charity's mission, purpose and the WHY behind what her and the team does with this traveling organization. Make sure to follow the organization's page (Diamond In The Ruff Tour) for more details, fundraising events and to contact if you are interested in hosting them in your area! https://www.facebook.com/profile.php?id=100086693538742

In this episode Dr. Molly & Todd speak with Amy Hillis, co-founder and executive director of Social Pet and current Chair of PACCC (Professional Animal Care Certification Council). Amy and her husband bill co-founded and organically grew Social Pet into a thriving 3-location pet boarding, daycare & grooming destination serving hundreds of pets at a time in the Charlotte, NC area. We discuss the history of Social Pet, growing organically, success tips on limiting turnover and the positive benefits they found from creating core values and mission statements for their facilities. We also discuss the lack of required certifications in the pet care space, the importance of standards and PACC, working with your spouse and more!!

In this episode Dr. Molly & Todd talk with PetStore Direcect co-founder Elena Volnova to discuss the company's history, philosophy, and their affiliate program for groomers. Elena emphasized the importance of educating customers about product use and the role of affiliate pages in promoting specific products. Lastly, she shared the company's plans for international expansion, the development of a new warehouse, and the expansion of their online presence, inviting groomers at all levels to become affiliates and have a platform to educate clients (and earn some extra $)!(20+) Facebook Pet Store Direct(20+) Facebook The PawCast

In this episode Dr. Molly & Todd speak with Cosmos Bathing System owner Staci Allen and brand ambassador Denise Heroux (The Ambitious Groomer) about the benefits, services provided, affordability of the system, and what shows you can find more information and a demo at! Cosmos systems have market longevity and can reduce wasted products while providing an easy product dilution ratio for groomers! Additionally, the system helps mobile groomers limit water usage (which we know is a major concern)! Find Staci and Cosmos Bathing Systems at an expo near you or contact for more information! https://www.facebook.com/[email protected]://www.facebook.com/ThePawcast411/

In this episode Dr. Molly & Todd talk with MoeGo about exciting new software features. Dr. Molly & Todd talk about their favorite features, money producing messaging, time saving tips, and more! A must listen to episode for busy pet professionals!

In this episode Dr. Molly & Todd recap Intergroom and talk about the benefits of all different types of education, from trade shows to products and promotion to clients. This episode highlights some of the spotlights to be covered on the show the next several episodes and talks about The Pawcast's upcoming educational opportunities! [email protected](1) Facebook www.thepawcast.pet615-995-8171

In this episode Dr. Molly & Todd speak with industry professionals Patsy Tallant and Scott Woods, co-founders of The Grooming Loop. We discuss the history of The Million Dollar Mobile, The Grooming Loop, why correct insurance is important, the pros/cons of different types of mobile units and being prepared, why groomers shouldn't just jump into mobile, the WagnTails Clean Power System, and more! Click the links below for more information.(6) Facebook The Pawcast(6) The Grooming Loop LLC | Facebook

In this episode Dr. Molly & Todd go over a lot of factors to consider when starting or expanding a mobile grooming business. They recommend shadowing and riding along with other mobile groomers, preparing for the unknown, and creating a network that can help your business along.

In this episode Dr. Molly & Todd speak with First Financial Bank's Managing Director Schwanda Flowers. Schwanda works first-hand with pet care industry professionals to navigate the misunderstood markets for growing, selling, and expanding their pet care businesses that many typical lenders are just unfamiliar with. Schwanda talks with us about typical loan requirements, what you need to prepare for a good chance of being approved, and what the numbers need to look like for a business wanting to sell, how the SBA guarantees the amounts, and how FFB is different, Schwanda will stay on your account from application throughout the duration, no selling to other companies!(20+) FacebookTHE PAWCAST: THE BUSINESS SIDE OF THE PET INDUSTRIES – Podcast, Business Consultations, Education, and Networking!Schwanda Flowers/ [email protected] / 501-6732-5040

In this episode Dr. Molly & Todd introduce the topic Financial February. They discuss different metrics to look at and consider and why understanding your financial numbers is essential for success, sustainability, and growth.

In this episode Dr. Molly & Todd talk about why annual price adjustments are needed, how to track your own market research on new pricing, and how to have the hard conversations with clients. Grooming is not a haggle operation and you shouldn't feel guilty for adjusting your prices. Listen to real life conversations and examples with their clients and how the feedback was received. If this is an area you struggle with, don't forget we do coaching and can help you complete the best models and responses for your business!(3) FacebookTHE PAWCAST: THE BUSINESS SIDE OF THE PET INDUSTRIES – Podcast, Business Consultations, Education, and Networking!

In this episode Dr. Molly & Todd talk with Quinci Cole- The Social Groomer- about the important role social media plays in your business and your brand. Quinci offers tips and advice on scheduling posts, client engagement, and talks about the upcoming Teton Grooming Expo moving to Salt Lake City this year! (2) Facebook The Social GroomerLaunching Soon! | Teton Grooming Expo (thetetongroomingexpo.com)(2) Facebook The PawcastTHE PAWCAST: THE BUSINESS SIDE OF THE PET INDUSTRIES – Podcast, Business Consultations, Education, and Networking!

In this episode Dr. Molly and Todd talk with Tina Davis, one of the founders of the Rocky Mountain Groom Expo (RMGX), on starting the expo, what groomers can look forward to at the expo in 2024, and upcoming show information! With a focus on education, some great contest options, and a vendor area, this is a great show you don't want to miss!