The ifa Show

In this episode of the ifa Show, Wealthwise senior financial planner Dawn Thomas, who was recently appointed chair of the AFA Inspire women's network, joins host Sarah Kendell to discuss her experience as a female leader in advice and how the industry can evolve to become more inclusive in the future. Dawn discusses her plans for the network to give women a space to discuss their issues in the professional sphere and with clients, and how female staff and advisers in financial planning practices can often struggle to reach senior positions. She also unpacks how advisers can better tailor their services to women clients, what policy issues need to be addressed to put women on a better financial footing and why women may be uniquely suited to a career in advice as the industry pivots to a more service-based value proposition.

Most advisers would not dispute that the industry is moving towards a service-based value proposition that is more about soft skills and client relationships than products and returns. But how do you measure client progress over time when it's not just about numbers on a page? In this episode of the ifa Show, host Sarah Kendell is joined by HPH Solutions managing director Rob Pyne, whose practice took home the FPA Professional Practice of the Year Award in 2020. Rob discusses how his business is turning the intangible into tangible with unique reporting that measures the progress in clients' mental health and attitudes towards money over time, demonstrating how the adviser relationship is contributing towards their overall wellbeing. Rob also touches on how his practice is facing into regulatory disruption in the sector and gives his predictions as to what the industry could look like in five years' time as the transition to professionalism evolves.

Recent industry research points to the fact it's almost impossible to profitably service clients for less than $3,000 in fees, but as the cost burden on advisers rises, there are some planners who have managed to retain a successful low-cost fee model for suburban mums and dads. In this episode, Future Financial Services principal planner Alex McKenzie joins host Sarah Kendell to discuss how he balances compliance pressures and affordability issues for his client base in Western Sydney. Alex unpacks how he keeps his average fees below the "magic number" of $3,000 through a balance of outsourcing, leveraging technology and strong internal admin support. He also looks at some of the challenges and opportunities for advisers in the current difficult regulatory environment and how practitioners can look to reduce the time it takes to provide advice.

Managed accounts have seen explosive growth in the advice sector over the past 12 months, as COVID-related volatility created new investment implementation challenges for advisers. In this episode of The ifa Show, MLC director of managed accounts Jason Komadina joins host Sarah Kendell to discuss new research into how rapid portfolio implementation using managed accounts can leave a tangible impact on client outcomes. Jason discusses how quick execution of portfolio changes is paramount as financial markets begin to move more rapidly, and the new ways that high-performing advice firms are using managed accounts as the structures evolve to become more sophisticated. He also touches on how practices can best implement managed accounts for maximum efficiency benefits and where the managed account market is likely to head next.

With a federal election on the cards in the next 12 months, both sides of politics are showing more interest in what can be done to balance consumer outcomes with red tape reduction in the advice sector. In this episode of The ifa Show, AIOFP executive director Peter Johnston joins host Sarah Kendell to discuss the adviser association's campaign to make MPs sit up and take notice about the impact of regulatory change in the industry. Peter unpacks the main points of contention for AIOFP members, including the government's poor implementation of the FASEA standards and rapidly rising compliance costs as a result of the annual opt-in legislation. He also discusses why advisers may want to consider abandoning the traditionally pro-business Coalition at the ballot box in the coming months.

Advisers are under more pressure to add value to the client experience as part of the transition to upfront, annual fees, at the same time as clients are demanding they leverage technology to provide a more holistic wealth management experience. In this episode of The ifa Show, Praemium chief commercial officer Mat Walker joins host Sarah Kendell to unpack some of the innovation going on in the platform space as providers develop new features that allow advisers to better engage with and service clients at all levels. Mat unpacks some of the regulations due to come in later this year and how platforms are responding, as well as the different client demand trends between the wholesale and retail advice markets. He also discusses how platforms are striving towards the 'holy grail' of allowing advisers to see and manage the totality of their clients' assets in one place.

The advice industry is experiencing a once in a generation change that has challenged many practitioners. In this episode of The ifa Show, Shadforth Financial Group founder and Global Adviser Alpha principal David Haintz joins host Sarah Kendell to discuss how advisers can refocus and adapt to develop a value proposition that's in line with what clients really want. David unpacks the difference between cost and value, and how advisers can zero in on the activities that create the most value for clients. He also discusses the shift that is likely to occur in the sector over the next few years as advisers focus less on products and returns and more on the meaning and purpose they create in their clients' lives.

In a fee-for-service world where the cost of advice is rising, many practitioners have struggled with how to demonstrate the value clients are getting from their fees. In this episode of the ifa Show, Implemented Portfolios general manager of partnerships and distribution Phil Pilgrim joins host Sarah Kendell to discuss the difference a values-based conversation can make to advisers' service proposition and client relationships. Phil reflects on his own experiences as an adviser and how talking to clients about their passions and hopes for the future led to more clarity about what they want to achieve and how to get there. He also touches on the need for advisers to let go of their focus on investment management and the importance of consistency in providing an outstanding client experience.

In this episode of The ifa Show, Centrepoint Alliance chief executive Angus Benbow joins host Sarah Kendell for a deep dive into the group's half-year results and how these reflect broader trends going on in the mid-tier space. Angus discusses the group's decision to increase dealer fees, how Centrepoint is leveraging technology and data within its advice practices and the business challenges for mid-tier licensees in the current environment. He also unpacks what the dealer group of the future may look like and the importance of scale in providing a sustainable offering for advisers.

Following ifa's recent reporting on the large institutions culling single-adviser practices from their ranks, debate has been hot in the industry as to whether one-man bands can thrive in today's advice market given the increasing compliance demands. In this episode of The ifa Show, host Sarah Kendell is joined by Peter Mancell and Andrew Wootton from national advice group FYG Planners, and adviser Danny Maher from Fiducia Financial Advice, who ran a single-adviser business for a number of years before scaling up his practice recently. Peter, Andrew and Danny unpack some of the myths about running an advice business solo and discuss what they think are the essential ingredients for success in a single-adviser practice. They also talk about why one-man bands may be best suited to boutique licensees and how advice groups can support their single-adviser practices to be more efficient and profitable.

Implementing good technology into a practice is becoming critical for advisers as the amount of admin time it takes to deliver a piece of advice rapidly rises. In this episode of The ifa Show, host Sarah Kendell is joined by Phillips Wealth Partners director and senior adviser Craig Phillips, who has recently ramped up his focus on tech and automation as a priority in his specialist aged care advice business. Craig discusses the ways he has taken his older client base on the journey to a digital-first advice world and how software has eliminated the need for paraplanning support in his practice. He also unpacks the best resources for advisers looking to implement a technology strategy in their business and what tools he uses to efficiently keep on top of his compliance and client engagement.

Ethical investing is becoming a more mainstream part of advisers' businesses that an increasing number of practitioners are interested to know more about. In today's episode of The ifa Show, host Sarah Kendell is joined by Marshall Brentnall, director of Evalesco Financial Services. Marshall is a member of the investment committee within his boutique licensee, Australian Advice Network, which went on a journey to create its own sustainable investing model portfolio last year following a long due diligence process. Marshall reflects on where the demand is coming from for ethical investing options among advice clients and what kind of products they are seeking. He also touches on where he believes the ESG sector needs to go in the next few years in order to create best of breed products that deliver the optimum outcomes for clients.

Self-licensing is set to be a key trend for 2021 as more advisers consider their options amid rising dealer group fees and the closure of a number of institutional licensees. In today's episode of The ifa Show, host Sarah Kendell is joined by Conaill Keniry, managing director of ifa Excellence Awards 2020 finalists Cobalt Advisers. Conaill unpacks his experience with getting his own licence for his advice firm and why he opted for the self-licensing option over a traditional dealer group after a lengthy research process. Conaill also busts some myths around the self-licensing process and shares how removing layers of dealer group requirements led to a huge increase in productivity for his firm.

The overhaul of AMP's advice business has dominated recent industry news, as the group's 'difficult but necessary' revaluing of its BOLR terms had devastating effects on some of its former advisers. In this episode of The ifa Show, host Sarah Kendell is joined by The Advisers Association chief executive Neil Macdonald to get the latest on how AMP's dramatic transformation is playing out among current and former advisers. Neil discusses the progress in negotiations with advisers being exited out of AMP, how lookback audits are impacting the values planners are getting for their client books, and what the changes have meant from an emotional perspective for affected advisers. Neil also touches on how remaining AMP advisers are being encouraged to shore up their long-term profitability in the face of further regulatory change and the impact of AMP's transformative policies on adviser workloads.

The forthcoming annual renewals legislation is causing a lot of headaches for advisers in working out how they can provide ongoing service to clients without having to drastically raise advice fees. In this episode of The ifa Show, host Sarah Kendell speaks to Perth adviser Paul Stephan, who recently overhauled his fee structure to provide more flexibility to clients around when and how they seek advice. Paul discusses what prompted him to separate administration from advice fees, why more advisers should consider making ongoing service arrangements a thing of the past, and why he believes episodic advice is the way of the future. Paul also touches on how increases in regulation have affected his business, what types of clients are best suited to episodic advice and how he hopes to keep advice affordable for middle-class consumers.

With the government resuming its focus on the legislative response to the royal commission, 2021 promises to be a busy year for advisers from a regulation and compliance perspective. In this episode of The ifa Show, host Sarah Kendell is joined by BT head of financial literacy and advocacy Bryan Ashenden to discuss adviser regulatory priorities in the new year. Bryan touches on what's next as FASEA's powers are rolled into Treasury and ASIC's Financial Services and Credit Panel, how advisers have been preparing for the removal of grandfathered revenue, and what we might see from ASIC's consultation into affordable advice. Bryan also dives into the debate around raising the superannuation guarantee and the challenges of providing scaled advice under the current regulatory regime.

2020 was a rocky year for practice valuations, with AMP's landmark decision to revalue its BOLR terms having a butterfly effect through the market while thousands of advisers exited the industry. In this episode of The ifa Show, Forte Asset Solutions founder and managing director Steve Prendeville discusses how advisers have reformed their businesses in the face of the transition to annual renewals, the removal of grandfathered commissions and escalating business costs. Steve also touches on why the transformation of the advice industry is viewed as an investment opportunity for many buyers, how COVID-19 has boosted business values and whether the adviser exodus will continue in 2021.

While enjoyable in a personal sense, the festive season is always a difficult one when it comes to getting clients to stay on track financially. In this episode of The ifa Show, Financial Advice Matters managing director Darren Smith and advice development manager Francis Rigby join host Sarah Kendell to discuss how their clients are facing a particularly challenging Christmas break this year following the volatility of the COVID-19 crisis. Darren and Francis touch on the tips and tricks for advisers looking to save their clients' money over Christmas and the new year, how to get clients to think before they spend, and what to address when those who do 'overindulge' need to pay down debt in 2021.

Joe Biden's election as president of the United States is set to have significant implications for the ESG investing sector in 2021. In this episode of The ifa Show, Russell Investments' James Harwood outlines what a Biden presidency will mean for markets as the COVID pandemic continues to evolve in the new year. James also discusses how client and adviser demand for ESG investment offerings has reached a tipping point in 2020 and offers tips for advisers looking to select the right ethical funds for their clients' needs.

Over the course of 2020, advisers have had to pivot from preparing for the regulatory response to the royal commission, to taking their businesses wholly online and holding clients' hands through the worst economic crisis in recent memory. In this episode of The ifa Show, Iress manager – practice development team, Kelli Willmer, discusses some of the lessons that have been learned by the advice profession this year, including that shifting to remote work isn't as difficult as anticipated, and that demand for advice remains strong despite the challenging regulatory environment faced by practitioners. Kelli also discusses some of her predictions for the year ahead, such as the continuation of digital client engagement post-COVID, and the importance of business continuity and resilience as the pandemic continues to evolve.

The value of advice is often difficult for financial planners to articulate to clients, but new research has quantified the average amount clients could earn per year by engaging an adviser. In this episode of the ifa Show, host Sarah Kendell is joined by Russell Investments head of wholesale partnerships Neil Rogan to discuss the fund manager's report on both the tangible and intangible aspects of value that advisers can deliver in their relationships with clients. Neil also unpacks changing perceptions of the value of advice following the COVID crisis and how advisers can better incorporate the idea of value in their marketing and client engagement strategies going forward.

Many IFA practices struggle with obtaining the efficiency gains necessary to get sufficient scale and profitability in their business. In this episode of The ifa Show, Iress manager - practice solutions team, Kelli Willmer, shares her top tips for advice businesses looking to scale up, whether through acquiring a new practice or client book or expanding staff numbers. Kelli talks through some of the challenges of expanding an advice business while maintaining excellent client service and robust compliance frameworks, shares some case studies of firms who were able to leverage efficiencies through technology, and examines the issue of succession and how that plays into business growth.

In the last IFA Excellence Awards finalist showcase before this year's awards, host Sarah Kendell is joined by Capital Group managing director of financial intermediaries Jorden Brown, as well as finalists for Dealer Group of the Year, Cobalt Advisers' Conaill Keniry and Lifespan Financial Planning's Michael Gershkov. Conaill and Michael discuss the concerns many advisers often have with the traditional dealer group model, and the importance of helping financial planners to deliver truly independent and high quality service to clients. Our panel of guests also look at how to facilitate the exchange of best practice ideas between advisers and why it's important to do comprehensive due diligence when selecting the best dealer group to work with.

For better or worse, 2020 has been an unforgettable year in global equity markets, which has forced both fund managers and advisers to look at new ways of doing things. In this episode of the IFA Show, host Sarah Kendell is joined by Francyne Mu, portfolio manager and research analyst from Franklin Templeton's global equity team, to discuss the key investment themes that will play out in the global economy as the COVID crisis continues to evolve. Francyne also dives into what advisers should look for when selecting or re-evaluating their clients' global equity allocations, and how clients that are typically overweight in Australian shares can benefit from a global growth strategy. Learn more about Franklin Global Growth Fund, a concentrated, yet diversified portfolio of high-quality global growth companies.

In the first ifa Excellence Awards finalist showcase for 2020, host Sarah Kendell is joined by First Sentier Investors' Angela Vincent as well as finalists for Investment Adviser of the Year James Weir and Chris Smith. James and Chris discuss how they got into investment advice and the challenges involved in getting clients to "stay the course" during 2020's market volatility. Our panel of guests also delves into the important industry trends that investment advisers should be tapping into and dish out some key advice for new starters to the sector.

Regulatory change is pushing advisers to include more flexibility and engagement in the way they service clients. In this episode of the ifa show, Midwinter head of product Ivan Gower and head of distribution Andrew Whelan look behind the 'buzz word' of goals-based advice to discover how advisers are tying their conversations with clients more closely to their short and long-term goals and how technology can assist in this process. Ivan and Andrew also discuss how new fee models can provide different ways for advisers to engage and retain clients beyond the traditional 'all or nothing' approach.

Now more than ever, advice practices need to have a clear understanding of the ideal client experience they want to create across every aspect of their business. In this episode of the ifa show, Iress manager – practice solutions and IFA specialist Kelli Wilmer shares the top tips she and her team employ when it comes to helping IFAs define ideal clients and generate new business leads as well as create a differentiated and seamless onboarding and ongoing service experience

The current crisis has provided a much needed boost to demand for advice, but many consumers are still wary about which practitioners they can trust and how much it will cost. In this episode of the ifa Show, host Sarah Kendell is joined by Sunsuper head of advice and retirement Anne Fuchs, to discuss the industry fund's latest research on consumer preferences around advice and what trends it points to in terms of financial literacy and retirement confidence. Anne discusses how Sunsuper is partnering with IFAs, as well as lower-cost services advisers can offer more budget-conscious clients and new strategies to attract a younger consumer.

After appearing at the Adviser Innovation Summit 2020, Talking Money's Melissa Meagher delves into the specifics of money coaching and how planners can offer this as a complement to their existing services on this episode of the ifa Show. Melissa shares some of the specifics around her offering when it comes to licensing, education and pricing. She also touches on what types of clients are best suited to money coaching services, how advisers can position a money coaching offering and why consumer behaviours around money are often difficult to shake.

In spite of pandemic-induced job and income losses, the mortgage market has been experiencing a surprising boom thanks to record low interest rates and flat property prices. In this episode of The ifa Show, host Sarah Kendell is joined by Anthony Landahl, the managing director of Equilibria Finance, to discuss what he's been seeing in the lending market over the last few months, how advisers can help well-positioned clients to get finance ready, and what policy changes advisers need to be aware of. Anthony explains whether incoming salary is a good marker for credit access in the current environment, how the lockdown restrictions are affecting confidence among small businesses, and what the future outlook is for opportunities in the lending market.

Some advisers are managing to turn the coronavirus crisis into an opportunity to improve their business models. Kim Payne, managing director of 9rock Consulting, joins host Sarah Kendell in this episode of The ifa Show for a timely discussion about how advisers can create profitable new service offerings by adapting to changing industry trends. Kim outlines the changes advisers can make to increase efficiency, how to broach the topic of putting up prices with clients, and what sorts of new business pieces advisers should be prioritising.

Manager - practice solutions team at Iress, Kelli Willmer, specialises in helping SME advice practices develop efficient and effective business processes in order to save both time and money. In this episode of The ifa Show, Kelli joins host Sarah Kendell to deep-dive into some of the biggest challenges faced by small-to-medium sized advice practices and how COVID-19 has affected this sector of the industry. Kelli reveals her top time-saving hacks for advisers, why focusing on compliance can increase efficiency in the longer term, and how Iress' product offering helps advisers deliver more accurate and economical advice to their clients.

According to the director of Synchron, Don Trapnell, the life insurance industry has truly stepped up to the mark since the pandemic began in order to meet the needs of both advisers and consumers in this challenging time. Don joins host Sarah Kendell on this episode of The ifa Show to discuss the options available to life insurance clients experiencing financial hardship, the impacts of the coronavirus on life insurance sales, and the value of reducing the amount of regulation for advisers. Don also reflects on the reasons behind the increase in advisers leaving the industry, whether the coronavirus and FASEA deadline extension have encouraged advisers to stay on longer than intended, and the key focuses for Synchron heading into the new financial year.

As the EOFY approaches, advisers are facing the new challenge of providing guidance to their clients around incorporating pandemic-triggered measures into their financial decisions. In this episode of The ifa Show, host Sarah Kendell is joined by Michael Hutton, personal wealth management partner at HLB Mann Judd, to break down the key issues that are affecting his clients in the lead up to tax time. Michael explains some helpful strategies for advisers to consider for different client situations, from landlords with struggling tenants, to those approaching retirement, to people with more cash than anticipated.

After appearing as a panellist on ifa's recent live webcast, Bryan Ashenden, head of financial literacy and advocacy at BT Financial, delves into the finer details of the FASEA standards with host Sarah Kendell on this episode of The ifa Show. Bryan shares the key concerns he's hearing from advisers regarding sitting the exam remotely and which standards advisers are finding most challenging at the moment. He also explains what constitutes "informed consent", how advisers can compliantly structure referral arrangements in line with standard 3, and what qualifications are needed in order to enter one's professional year.

On this episode of the ifa Show, host Sarah Kendell is joined by Iress' manager-practice solutions team Kelli Willmer, to discuss how adviser use of technology has rapidly evolved as the COVID-19 crisis has taken hold. Kelli discusses some of the misconceptions advisers might have had around clients and technology prior to the crisis, and how practices have adapted to the challenge of keeping clients and employees engaged while working remotely. Kelli also shares her insights into how advice processes might change for the better on the other side of COVID-19, and what business owners can do to support their staff in making a productive return to the workplace.

In April, Momentum Intelligence conducted a major survey to understand how the coronavirus pandemic has been affecting the nation's professional services across seven different industries. The head of strategy at Momentum Intelligence, Michael Johnson, joins host Sarah Kendell on this episode of The ifa Show to analyse the findings of the MyBusiness COVID-19 Sentiment Survey, revealing how advisers' revenue, workload volumes, and mental health situations have been impacted. Tune in to find out which professional services industries have been hit the hardest, the satisfaction rate among the financial advice sector towards the government's stimulus measures, and the overall sentiment when looking to a post-pandemic future.

On this episode of The ifa Show, host Sarah Kendell is joined by Australian Unity Advice's executive general manager, Matt Brown, to discuss the impact of the government's relief measures on advisers in the wake of the coronavirus crisis. Matt shares his insight on how useful the changed SOA requirements are for advisers, whether advisers should be prepared for the FASEA exam compliance deadline to remain as it is, and how the regulatory burden on advisers can be further reduced. Matt also delves into what can be done to keep advice affordable and accessible, where he sees the industry progressing over the next decade, and how advisers can help educate their clients in financial literacy.

With all face-to-face FASEA exam sessions replaced with online exams as a result of COVID-19 and the bill to extend the 1 January 2021 compliance deadline in limbo, many advisers are expressing concerns about passing the test in time. On this episode of The ifa Show, host Sarah Kendell is joined by Joel Ronchi, principal consultant of myIntegrity in Practice, a training organisation that specialises in preparing advisers for the exam. Joel outlines some of the concerns he's been hearing from advisers around sitting the exam remotely, what is driving the trend of less advisers passing over time, and how advisers can adequately prepare themselves for taking the exam in the coming months.

Faced with the challenge of engaging with a new generation of clients, head of partnerships at Advice Intelligence Fraser Jack tackled the issue head-on - by starting his very own podcast. Fraser joins host Sarah Kendell on this episode of The ifa Show to share why he finds this such an effective tool for communicating with prospective and current clients, how he's grown his listenership, and what tips he would give to advisers looking to enter the podcasting realm. He also addresses how this medium differs to traditional forms of marketing, why podcasts are useful for meeting regulatory compliance, and what he predicts the financial advice space will look like over the next decade.

On this episode of The ifa Show, CEO of the Financial Planning Association (FPA) Dante De Gori provides his take on navigating the current climate as a financial adviser. Dante joins host Sarah Kendell to reveal what the FPA is doing to support advisers through this uncertain time, whether changes to rules around opt-in arrangements need to be applied, and which bodies should be addressing the issue of CPD obligations on advisers. Tune in to hear Dante share how COVID-19 has justifiably shifted the government's priorities in regard to passing new bills, the key ways advisers can set up their practice to work remotely, and the issues that will be tackled in the FPA's future of financial advice model, launching later this year.

According to Martin Heffron, executive director of Heffron SMSF Solutions, the root cause of Australia's retirement income system's constant state of complexity and change is that it has no clearly established purpose. On this episode of The ifa Show, Martin joins host Sarah Kendell to discuss what can be expected from the government's review into the system, the benefits of establishing a clear vision for superannuation and retirement, and the problematic nature of defining "adequate" income for retirement. Martin also reflects on whether the review will tackle the issue of keeping the family home outside of the income testing procedure, how financial literacy levels affect the challenges faced by retirees, and what he predicts the retirement system could look like in the future.

Daniel Brammall considers the imminently legislated recommendations following the financial services royal commission as an opportunity for advisers to transition their business to true independence. The president of the Profession of Independent Financial Advisers joins host Sarah Kendell on this episode of The ifa Show. Daniel delves into the Hayne report recommendations expected to come into force on 1 July, the challenges advisers can face in transitioning their business model to fit new legislation, and the Path to Professionalism education program that helps advisers move towards independence. Daniel also explains the impacts of FASEA regulations on the finance industry, the demand for a uniform code of conduct via professional recognition, and whether it's possible for advisers to eliminate all conflicts in their practice.

In this episode of The ifa Show, host James Mitchell is joined by Kelli Willmer, manager of the practice solutions team at Iress, to discuss the importance of best practice guidance around technology for IFAs. Kelli explains why businesses need support to maximise the efficiency of their implemented software systems, how Iress tailors software solutions according to individual practice requirements, and how her team fosters strong relationships with clients. She also talks about the role of technology in increasing industry compliance, the features that advisers should be looking for in modelling tools, and why all businesses should be reviewing their software setups.

Understanding risk is a critical factor in assessing whether an asset is suitable for a client's portfolio and is a core component of Philip Ryan's fund management philosophy. Philip is the managing director of Trilogy Funds and joins host James Mitchell on this episode of The ifa Show to share how he got started in financial services, what differentiates his business from other players in the property-based funds sector, and why his team chooses to work on "vanilla" projects. Philip also details the varied cross section of skills within his committee, the due diligence process that goes into each investment, and the importance of mitigating risk through diversification.

In this episode of The ifa Show, CEO of Hamilton Wealth Management, Will Hamilton, joins host James Mitchell to explore the adversities that are currently being experienced in the financial advice sector. Will suggests how the industry can provide education around the value of financial advisers, why the domestic funds management industry needs to become more competitive, and what more can be done to provide support to advisers in these high-pressure times. Will also advocates in favour of a hybrid robo-advisory model and the importance of lobbying politicians to make amendments to policy around education requirements.

FInClear's head of equity finance Alev Dover sits down with ifa editor James Mitchell to discuss why the launch of Australia's first HIN-based securities borrowing and lending platform. In an environment of low rates and slower growth, investors are searching far and wide for returns and a positive yield. Ms Dover explains how wholesale investors can put their money to work by lending out their stocks while still implementing their long strategies. Equity lending has typically been only possible at investment banks, but now Aussie investors can drive positive returns by allowing others to borrow part of their portfolio. All of this and much more is revealed in this episode of The ifa Show.

In this episode of The ifa Show, FinClear director Tony Lynch discusses the ins and outs of setting up your own practice. From the business planning stages to finding a niche, this episode covers the fears and doubts that all new business owners must go through on the road to success. Starting a financial services business can be a complicated and confusing process. Advisers need to make important decisions around licensing and platforms, and identify their target market in an industry facing significant challenges and disruption. All of this and much more is revealed in this episode of The ifa Show.

In this episode of the ifa show, MLC General manager of distribution Geoff Rogers joins host James Mitchell to discuss the changes in the financial advice processes. Geoff discusses the opportunities MLC sees for financial advice in Australia, his thoughts on how financial advisers will integrate changes on the back of the royal commission and the understanding from clients around the difference between independent vs aligned advice. He also reveals why advisory firms should be using technology to stay connected, tips for advisers feeling overwhelmed by the changes and the tools to use when planning.

In this episode of the ifa show, NetWealth joint Managing Director Matt Heine joins host James Mitchell to talk about financial advice and the advice process. Matt talks about the friction points in the financial advice process and how to overcome them, shares his thoughts on communication channels and the way in which advisers communicate with their clients is changing. Matt also reveals the four key innovation areas that Netwealth is looking towards and how adapting to new technologies will help businesses fit into the modern financial business model.