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The ifa Show

The ifa Show

325 episodes — Page 2 of 7

'The greatest bloody manipulation': What can be done about the CSLR?

In this episode of The ifa Show, host Keith Ford is joined by the executive director of the Association of Independently Owned Financial Professionals, Peter Johnston, to break down how the poor design of the Compensation Scheme of Last Resort (CSLR) could lead to the downfall of the financial advice profession as they face a $70 million levy. With the responsibility of addressing the CSLR seemingly being left in the hands of the next government, Johnston explains the importance of advisers using their vote in the upcoming federal election to support those that will, in turn, support the profession and deliver on their promises. Listen as they discuss: Whether there are any legal pathways for the profession to challenge the CSLR. How advisers can push back against political pressures in the upcoming federal election. What the long-term implications of the CSLR could be for the profession.

Feb 27, 202541 min

Advisers' key concerns leading up to the federal election

In this episode of The ifa Show, co-hosts Maja Garaca Djurdjevic and Keith Ford break down what Financial Services Minister Stephen Jones' impending retirement means for the upcoming federal election. While many advisers will be glad to see Jones go after years of disappointment from the Labor government, particularly in relation to the government's handling of the Compensation Scheme of Last Resort (CSLR), many are still hesitant to trust the Coalition, remembering the decade of mistreatment. Listen as they discuss: How United Global Capital is impacting the CSLR more than Dixon Advisory. Industry associations' criticisms of both major political parties. Whether advisers can expect to see a draft on tranche two of the Delivering Better Financial Outcomes reforms prior to the election.

Feb 19, 202550 min

'Big win for the profession': The importance of education reform

In this episode of The ifa Show, host Keith Ford is joined by the chief executive of WT Financial Group, Keith Cullen, to break down the government's adviser education reform announcement, and why the profession needs to be pragmatic about the pathways to bring in new advisers. Cullen explains why he sees opening up financial advice to a wider range of degrees is vital, and the importance of maintaining the appropriate additional requirements, such as completing the adviser exam, professional year, and CPD training. Listen as they discuss: What advisers can expect from the upcoming federal election. How the next tranche of DBFO is tracking and the measures it needs to get right. Why the government needs to stop its constant meddling in the super system.

Feb 12, 202537 min

Navigating the complexities of cyber security in 2025

In the latest episode of The ifa Show, host Keith Ford is joined by the founder of The Cyber Collective, Fraser Jack, to discuss how technological advancements have impacted the cyber security space and the doubled-edged sword of AI. Reflecting on the evolving landscape of cyber security, Jack emphasised the importance of creating resilient businesses that can withstand and recover quickly from attacks as despite best efforts, attacks still can occur. Listen as he discusses: How third-party providers can increase cyber risk. Why leaders' knowledge is crucial to protecting the business. The consistent vulnerability of human error.

Feb 5, 202543 min

Leadership in a changing world – Trump's influence on DEI and beyond

In this episode of The ifa Show, we share a discussion between host Maja Garaca Djurdjevic and associate professor Nathan Eva, from Monash Business School, on the global implications of US President Donald Trump's "me-first agenda" on organisational culture, including within Australia. Eva breaks down Trump's executive orders rolling back diversity, equity, and inclusion (DEI) initiatives and clean energy efforts, and how these moves could flow through into the domestic landscape. Listen as they discuss: The risks that come with deprioritising diversity and how Australian leaders can resist these trends. What organisations can do to stay committed to fairness, equity, and sustainability amid political and social upheaval. The leadership qualities needed to navigate this challenging new era.

Jan 29, 202536 min

Why firms bringing on PY advisers is vital for the future of advice

In the latest episode of The ifa Show, host Keith Ford is joined by academic and consultant Dr Katherine Hunt to dive into the barriers that are holding advice firms back from bringing on young advisers and why overcoming them is important for the future of the profession. Reflecting on conversations with advisers who have decided working with professional year (PY) advisers simply doesn't fit their business model, Hunt outlined why this is an area where advice firms can take on more responsibility for improving the overall profession while still gaining value from a new adviser's skills. Listen as she discusses: How to reposition the value proposition of a PY adviser as a positive for your clients. Why the proposed new class of adviser could be reason for optimism and lead to growth in adviser numbers in the long-term. How to get the most out of mandated ethics continuing professional development rather than just ticking a box.

Jan 22, 202529 min

M&A trends and the Australian financial services landscape in 2025

In the latest episode of The ifa Show, host Keith Ford sits down with founder and director of Forte Asset Solutions, Steve Prendeville, to break down what's happening in the financial services mergers and acquisitions (M&A) space. With activity high across the board, including multiple bidders attempting to take over Insignia Financial, Prendeville shares his insights on the growing international interest in Australian financial services firms and why this is happening. Listen as he discusses: The impact of offshore ownership on the domestic financial services market. Why 2025 is set to be a busy year for M&A advice firms, driven by a combination of supply and demand dynamics. How financial advisers can build better businesses and enhance profitability.

Jan 14, 202541 min

The Coalition's vision for financial advice with shadow minister Luke Howarth

Join us for an exclusive interview as ifa's Maja Garaca Djurdjevic and Keith Ford are joined by shadow financial services minister Luke Howarth to discuss the Coalition's goals for financial advice. In this conversation, Howarth shares his perspective on the current state of the sector, what a change in government would bring about for financial advice reform efforts, the prospect of super funds returning to advice, and what needs to change regarding the Compensation Scheme of Last Resort. Tune in to hear the shadow minister's vision for the advice profession ahead of next year's federal election. You'll hear: What the Coalition's plan to implement all the Quality of Advice Review recommendations means in practice. His plans to turn around what has been a contentious relationship between the advice profession and successive governments on both sides of politics. How Australia's economy is looking following an extended period of high inflation and increased government spending. Whether the shadow minister is just talking a good game ahead of an election or if financial advice would be better off under a Coalition government.

Dec 19, 202450 min

Navigating the intergenerational wealth transfer

In this episode of The ifa Show, host Keith Ford is joined by Kylie Denton, the owner and director of Performance Advisory Group, to explore how advisers can navigate the complex landscape of the intergenerational transfer of wealth and engage with different generations of clients. Denton explains why financial advisers need to start thinking about how they will connect with this new generation now, as around $435 billion of wealth is set to transfer from Baby Boomers to generations X, Y, and Z over the next 10 years. Listen as they discuss: The conversations that advisers should be having with clients and both their children and grandchildren. How advisers can tailor their offerings to younger generations that communicate very differently compared with older clients. The different concerns that younger clients hold, not just from a financial perspective but also on a broader level.

Dec 11, 202431 min

NCAs on the horizon: What does DBFO part 2 mean for advice?

In this episode of The ifa Show, co-hosts Maja Garaca Djurdjevic and Keith Ford break down Financial Services Minister Stephen Jones' latest update on the Delivering Better Financial Outcomes (DBFO) reforms and how the new class of adviser (NCA) is set to operate. Details have been short on the second tranche of the DBFO and the delays have been lengthy, but the minister has provided a more in-depth look at how the super funds and insurers will be able to utilise NCAs to provide simple advice to members – though there is still no date for the release of draft legislation. Listen as they discuss: Whether the ability for NCAs to charge for their service is a net positive and why it became a point of friction among stakeholders. The reaction from across the financial services industry. How likely it is that the legislation will be passed in the current term of Parliament, given the ever-shrinking window before the federal election.

Dec 4, 202435 min

Key issues emerging from the Dixon/CSLR inquiry

In this episode of The ifa Show, co-hosts Keith Ford and Maja Garaca Djurdjevic are joined by Money Management editor Laura Dew to dissect some of the submissions that industry stakeholders have made to the Senate's Dixon Advisory inquiry. Submissions for the Senate inquiry into failure of wealth management companies and the impact on the Compensation Scheme of Last Resort (CSLR) have started to be released, and some key issues have started to emerge around where the major problems lie and what can be done to fix them. Listen as they discuss: How the CSLR came about and why the Dixon Advisory collapse has caused so many problems. The ongoing concern of what will happen when the $20 million subsector cap is exceeded. Options to address large firms walking away from their subsidiaries and leaving it to advisers to pick up the tab.

Nov 27, 202455 min

Unlocking efficiencies in the financial advice process

In this episode of The ifa Show, host Maja Garaca Djurdjevic is joined by Bryce Quirk, Group Executive of Distribution at CFS, and Recep Peker, Managing Director of Empower Business Advisory, to explore the findings of the firms' recent Advice Practice Profitability Report. Quirk and Peker break down the report's most important insights for advisers, from the way practice inefficiencies are hindering their ability to serve a greater number of clients to the importance of investing in the foundation of their businesses to accommodate future growth. Listen as they discuss: How to address the ongoing issue of advice accessibility. The importance of advocating for the value of financial advice and reducing servicing costs. The role of managed accounts in simplifying processes and improving client outcomes. Why advisers should seek technology partners that facilitate consistency and simplicity and how this can boost profitability.

Nov 20, 202433 min

Top legislative issues impacting advice profession

In this episode of The ifa Show, co-hosts Keith Ford and Maja Garaca Djurdjevic sit down to discuss tranche two of the Delivering Better Financial Outcomes legislation and Liberal senator Andrew Bragg's admonishment of the government for the ever-extending timeline to deliver a draft of the legislation. Together, the pair delve into the potential impact of Australia's 2025 federal election and how politics are playing a role in the legislative process, suggesting financial services could become a key battleground as the election nears. Listen as they discuss: The private member's bill hoping to provide advisers a reprieve from onerous statements of advice. Advisers who are left in a state of limbo as they await legislative change. The Compensation Scheme of Last Resort and the ongoing battle against Dixon Advisory.

Nov 13, 202430 min

Understanding the tax deductibility of advice fees

In this episode of The ifa Show, host Keith Ford is joined by Conrad Travers, director and principal consultant at Tangelo Advice Consulting, to discuss the ATO's final determination on tax deductibility of advice fees and how advice firms can put the changes into practice to benefit their clients. Travers explains how the new guidance works, what has changed from the draft determination that was released last year, and why it is important to work alongside accounting professionals to ensure the best outcomes for clients. Listen as they discuss: Why advice firms need to identify areas of friction in their processes to enhance their operational efficiency. How to get your practice ready for the changes coming out of the first Delivering Better Financial Outcomes (DBFO) legislation. What to expect from the second tranche of DBFO and why you shouldn't rely on regulatory change to improve your practice.

Nov 6, 202442 min

How an advice framework can boost serviceability

In this episode of The ifa Show, host Keith Ford is joined by Dr Ben Neilson, a financial adviser from Complete Wealth, to discuss a new framework for advice – developed through his recently completed PhD – focusing on six critical barriers: professionalism, trust, engagement, comprehension, costs, and serviceability. Neilson discusses the role of technology in improving efficiency in the advice process and the need to outsource administrative tasks to increase client capacity and reduce the cost to serve. Listen as they discuss: The key barriers impacting financial advisers. How firms can act to reduce the cost of advice. The perception of financial advice as a profession.

Oct 30, 202426 min

Navigating the complex world of aged care advice

In this episode of The ifa Show, host Maja Garaca Djurdjevic is joined by specialist financial adviser Nathan Fradley to discuss the growing importance of aged care advice in Australia as the population gets older, and the need for specialised knowledge to successfully handle complexities of Australia's aged care system. Fradley discusses his journey to aged care advice, the challenges of navigating complicated relationship dynamics, and what can happen when people receive incorrect advice. Listen as they discuss: The emotional side of aged care advice. Unique challenges of advising clients on aged care and retirement. The evolving landscape of aged care legislation.

Oct 23, 202431 min

Guiding clients through uncertainty

In this episode of The ifa Show, host Maja Garaca Djurdjevic is joined by Grant Hackett, CEO of Generation Life, and Rebecca Pritchard, senior financial planner at Rising Tide Financial Services, to discuss the increasingly complex financial landscape shaped by evolving superannuation and tax policies. Together, they explore the key challenges these changes present for advisers and clients, and how financial professionals can navigate this new terrain to better serve their clients' long-term financial goals. Tune in for expert insights into critical issues, including: The effects of recent regulatory changes on financial planning strategies. How superannuation reforms are transforming retirement planning. New research from Generation Life revealing that 75 per cent of Australians are concerned about their retirement savings. · The evolving role of financial planners in helping clients navigate uncertainty. Effective strategies for sustaining client confidence during economic and policy shifts, and more.

Oct 16, 202439 min

Will the DBFO ever be legislated?

In this episode of The ifa Show, host Maja Garaca Djurdjevic is joined by ifa deputy editor Keith Ford to discuss a range of issues within the financial advice space, including the opposition's strong statement on delays to implementing the Quality of Advice Review's (QAR) recommendations. The pair delve into shadow financial services minister Luke Howarth's criticism of the government due to the lack of movement on the second tranche of the Delivering Better Financial Outcomes (DBFO) bill, despite the final QAR report being handed down more than 650 days ago. Listen as they discuss: Whether there is still time for DBFO tranche two legislation to be delivered. The public inquiry into the Compensation Scheme of Last Resort, Dixon Advisory and wealth management companies. Super funds embracing digital advice and the response from the advice community.

Oct 2, 202434 min

From research to reality: How Dawn Thomas aims to transform super for Generation Z

In this episode of The ifa Show, host Keith Ford is joined by Dawn Thomas, a senior wealth adviser with The Wealth Designers, to explore the challenges of completing a PhD while continuing to work as a financial adviser, as well as the ongoing challenges that the profession faces. Thomas discusses her PhD on Generation Z's initial experience with superannuation, and the heavy workload of pursuing her research while balancing work and family obligations. She also shares why she believes that combining her academic background with her practical experience will enhance her expertise and help improve financial literacy among younger individuals, ultimately fostering greater engagement with the superannuation system. Listen as they discuss: The sacrifices she's making to complete her PhD. Advisers' struggle to be viewed as a profession. Improving people's engagement with their super, and more.

Sep 25, 202429 min

AI in financial advice: Cutting through the hype and evaluating opportunities

In this episode of The ifa Show, host Keith Ford is joined by author and financial adviser Helen Baker to unpack the transformative potential of artificial intelligence (AI) and how financial advisers can highlight prime investment opportunities in the market. Baker identifies the industries set to benefit from AI for advisers looking to integrate these into client portfolios and the ethical concerns surrounding these new technologies. Listen as they discuss: The revolutionary benefits and potential dangers of AI. How clients can benefit from AI investments. The ESG considerations that advisers should keep in mind.

Sep 18, 202427 min

Financial advice at the Olympics – Learning from the track

In this episode of The ifa Show, host Maja Garaca Djurdjevic is joined by Olympian and financial adviser at HLB Mann Judd Sarah Carli to discuss her experience at the 2024 Paris Olympics and the importance of being well prepared both on and off the track. Having competed in the 400-metre hurdles at the recently completed Paris Games, Carli explains the thought process of transitioning to retirement from athletics and dedicating more time to her financial advice career. Listen as they discuss: Readjusting to an office environment after competing in the Olympics. How a career as a track athlete has helped her become a better adviser and vice versa. Why financial advice is an appealing career for young people who may not know what it entails.

Sep 11, 202418 min

The future of single practitioner advice firms

In this episode of The ifa Show, host Maja Garaca Djurdjevic and Eugene Ardino, CEO of Lifespan Financial Planning, explore the challenges that single adviser firms face and why they have an important place in the market. Ardino explains what the future holds for these firms and how reductions in red tape will make life easier, as well as how outsourcing arrangements can free the adviser to spend more time providing advice rather than in the back office dealing with admin tasks. Listen as they discuss: Why advisers need to decide early if they want to remain a single practitioner firm. The difference between working as an adviser and running an advice firm. How single practitioners can ensure they remain sustainable in the long run.

Sep 4, 202430 min

Unlocking the potential of your CRM with Matt Esler

In this episode of The ifa show, host Maja Garaca Djurdjevic and Matt Esler, co-founder and co-CEO of Padua, explore how financial advisers can maximise the potential of their CRM systems. He emphasises that while CRMs are powerful tools, their effectiveness hinges on the quality of data input. Esler also discusses the importance of personalisation in client relationships, leveraging tools like Padua's Discover and Research Manager to enhance the accuracy and relevance of financial advice. He concludes by reaffirming the evolving role of paraplanners, who will become more strategic in delivering better, faster advice. Don't miss Esler's expert tips on refining your CRM for greater success. CRM data gaps: CRM data often has gaps, limiting its effectiveness. Personalisation: Tools like Discover help personalise advice and updates. Client relationships: Better data leads to stronger client engagement and outcomes. Future trends: Embracing new tech and ISO-certified tools for enhanced financial insights.

Aug 28, 202424 min

Finding the 'secret sauce' for advice firm operations

In this episode of The ifa Show, host Keith Ford is joined by Lana Clark, founder of GSD Lab and senior consultant at Elixir Consulting, powered by VBP, to take an in-depth look at some of the key findings from the firm's recently released Advice Operations Research Report. Clark breaks down the ingredients that make up the secret sauce of great advice firm operations, explaining the areas that the research found make the largest contribution to successful firms and how practice principals can ensure the business is ready for the future. Listen as they discuss: The importance of separating the role of practice manager as quickly as possible. How building a good culture is harder than it seems but is vital to business success. Why nailing down bulletproof processes within an advice firm is a fundamental step.

Aug 21, 202433 min

'Milestone event': Inside the Entireti, AMP deal

In this episode of The ifa Show, host Keith Ford is joined by Neil Younger, CEO of Entireti, to discuss the firm's recently announced strategic partnership that will see Entireti take a majority stake in AMP's three licensees and the Jigsaw offering. Younger explains how the move will impact the advisers moving across as well as what the deal means for the broader advice landscape. He also covers what the future looks like for licensees, and whether this period of consolidation among the larger licensees is set to continue. Listen as they discuss: Why the growing trend of firms self-licensing is a positive when done for the right reasons. What the upcoming second tranche of advice legislation needs to include. How the CSLR is affecting the advice community and whether it can be fixed.

Aug 14, 202432 min

'I'm really bullish on the profession': The opportunity to provide value

In this episode of The ifa Show, host Keith Ford is joined by Ryan Watson, chief executive of Tribeca Financial, to discuss the importance of bringing more advisers into the profession and why he believes there is currently an incredible opportunity to help people through financial advice. Watson covers the advice firm's recent expansion with a new Sydney office, how Tribeca goes about attracting talent, and why growth and removing friction from the advice process is an opportunity to help more Australians access a financial adviser. Listen as they discuss: Why there has never been a better time to be in financial advice. The freedom, flexibility, and responsibilities that come with holding an AFSL. Why value-based pricing and truly client-centric advice is the best way forward.

Aug 7, 202427 min

Don't wait for the silver bullet of regulatory reform

In this episode of The ifa Show, host Keith Ford is joined by Ben Marshan, director of Marshan Consulting, to break down how the Delivering Better Financial Outcomes reforms will impact advisers and how they can look beyond the shifting regulatory landscape to improve their businesses. Marshan explains how the ongoing financial services reforms have stacked on top of each other to create the unwieldy situation the sector finds itself in, and why streamlining labyrinthine regulation could be an impossible task. Listen as they discuss: How advisers can help their clients find purpose as they enter retirement. Why a new class of advisers shouldn't be viewed as an attack on professional advisers. The importance of cutting down on unnecessary compliance steps that are no longer needed.

Jul 31, 202433 min

Navigating financial advice and finding a niche

In this episode of The ifa Show, host Keith Ford is joined by Matt Hale, senior financial planner and director at Rising Tide Financial Services, to discuss where the advice profession is heading and the pressures that are impacting the provision of advice. Hale explains how Rising Tide found its core client base and moulded its offering around their needs as well as the importance of attracting a younger cohort of advisers and the difficulties that can arise in doing so. Listen as they discuss: • Why it is important to not get too wrapped up in regulatory changes until they actually happen. • How advice firms can look to improve business processes for greater efficiency. • The key role compliance plays when running an advice firm.

Jul 24, 202430 min

Insights on the UK and Australian financial advice landscape

In this episode of The ifa Show, host Keith Ford is joined by experienced financial services executive Tony Beaven to take a look at the similarities and differences between the UK and Australian financial advice sectors – and what each can learn from one another. Beaven, who has worked in advice businesses across both countries, explains how the regulators across these jurisdictions work together to improve their processes and how the Financial Conduct Authority in the UK works could inform the future of Australian advice regulation. Listen as they discuss: The place of robo-advice in reducing the advice gap. Why self-licensed advice firms need to fully understand the responsibilities that come along with it. How lowering the education benchmark for a new class of advisers could undermine professionalism.

Jul 17, 202440 min

'Sanity prevailed': How adviser action helped change the DBFO bill

In this episode of The ifa Show, host Keith Ford is joined by managing director of WT Financial Group Keith Cullen to discuss the recent passage of the first Delivering Better Financial Outcomes bill and the need to expand the advice profession. Cullen explains how advisers engaging with the political process delivered a tangible outcome in the amendments that were made to section 99FA, and why he believes the next tranche of legislation needs to include practical ways for advice firms to incorporate the proposed new class of advisers into their businesses. Listen as they discuss: The Senate's recent report on ASIC and its recommendation to overhaul the way the industry funding model operates. Why it is vital that the profession finds new ways to bring talent into advice. The case for licensees taking on a greater share of the ASIC levy.

Jul 10, 202440 min

The evolving landscape for advice platforms

On this week's episode of The ifa Show, host Maja Garaca Djurdjevic is joined by Matthew Rady, the chief executive officer at BT Financial Group, to discuss the evolution of BT and how its BT Panorama platform stands out in a competitive space. Tune in to hear insights on the importance of embracing digital as well as having a great culture, and how BT is utilising both aspects to enable a "people-oriented business". Listen as they discuss: How advisers can improve efficiency to service a greater number of clients. The changes within financial advice over the 10 years of BT Panorama. What to expect from the next decade as advisers contend with a changing landscape.

Jul 3, 202422 min

Understanding the regulatory costs impacting advice

In this episode of The ifa Show, host Keith Ford is joined by Phil Anderson to discuss a range of pressing issues for the advice profession that are adding a cost burden to the provision of advice. Anderson, who is the general manager of policy, advocacy and standards at the Financial Advice Association Australia (FAAA), explains the different mechanisms in how the CSLR and ASIC funding levies are calculated and paid, and why the upcoming RITC changes will impact advice clients. Listen as they discuss: The push for greater consideration of tax deductibility for advice fees. Why the FAAA still wants the first DBFO bill to be passed quickly. The crunch of financial services legislation currently under consideration.

Jun 27, 202433 min

Insights from Insignia's Cable Rickard on evolution, expansion, and industry adaptation

On this week's episode of The ifa Show, host Maja Garaca Djurdjevic is joined by Cable Rickard, general manager of Wrap Solutions and Product Integration at Insignia Financial, to discuss the evolution of Insignia Financial, the impact of recent acquisitions, and the future of their flagship platform, Expand. Tune in to hear insights on how Insignia is navigating industry changes, enhancing client service, and leveraging technology to stay ahead in the financial advice landscape. You'll learn: How significant acquisitions have shaped Insignia. Insights into Expand, Insignia's flagship proprietary platform, its features, and its growth since its launch in 2019. How Insignia is responding to market changes, including regulatory impacts. Rickard's vision for the future of Expand and about Insignia's ongoing commitment to enhancing their platform and services to meet advisers' evolving needs.

Jun 19, 202421 min

Breaking down the impact of the CSLR

In this episode of The ifa Show, host Maja Garaca Djurdjevic is joined by ifa news editor Keith Ford following the first Compensation Scheme of Last Resort payments being made to discuss how the scheme is impacting the advice profession. The pair delve into the details behind the CSLR, including how the scheme works and why advisers won't be on the hook for claims related to mortgage brokers, as well as breaking down the shadow financial services minister stepping up his criticism of the government's handling of financial advice reforms. Listen as they discuss: Why financial advisers are considering a boycott of the CSLR – and why it is a risky prospect. The letter that advisers are sending to their local members to protest unfair treatment. Whether the opposition would actually offer a better alternative.

Jun 12, 202434 min

The crucial role of client portals

In this episode of The ifa Show, hosted by Keith Ford, Hans Egger, managing director of Astute Wheel, delves into the importance of client portals for financial advisers. The discussion centres on the benefits of using client portals to enhance data security and improve the overall client experience. The pair discuss: The critical role of client portals in protecting sensitive financial information from cyber attacks, reducing risks associated with email communications. How client portals improve the client experience by facilitating pre-meeting information gathering and offering an intuitive, user-friendly interface. How a detailed audit trail of interactions and document exchanges aids in compliance and provides a clear record of all activities related to client accounts, and more.

Jun 5, 202417 min

How PPS Mutual is redefining insurance with CEO Michael Pillemer

In the latest episode of the ifa Show, host Maja Garaca Djurdjevic is joined by Michael Pillemer, CEO of PPS Mutual, to discuss the sustainability and advantages of the mutual insurance model. Pillemer highlights that the mutual model allows for profit sharing among members, contributing to long-term sustainability and client satisfaction. Despite industry challenges like the adviser exodus and economic crises, PPS Mutual has grown steadily, now serving nearly 12,000 members with 38,000 benefits in place. Pillemer also highlights the advantages and success that the mutual model offers to advisers using PPS Mutual's growth and unique position within Australia's risk insurance space as proof. Listen to hear: How the mutual model creates an alignment of interests and reduces conflicts between the company's goals and clients' needs. How the model helps advisers manage client expectations and maintain long-term relationships, and more.

Jun 4, 202419 min

The transformative power of data

In the latest episode of the ifa Show, host Maja Garaca Djurdjevic is joined by Padua Solutions co-founder and co-CEO Matt Esler ahead of the Adviser Innovation Summit in June to discuss the power of data in financial advice. Esler explains the pivotal role that data plays in shaping the future of financial advice, and the importance of understanding client advice data and identifying gaps in CRM and portfolio information. The pair discuss: How data-driven insights have revolutionised investment strategies and platform choices. The opportunities and potential pitfalls of integrating AI into financial advice. The risks and challenges of navigating a complex data landscape.

May 29, 202427 min

The changing preferences for advice across generations

In the latest episode of the ifa Show, host Maja Garaca Djurdjevic is joined by DASH chief executive officer Andrew Whelan ahead of the Adviser Innovation Summit in June to discuss the intergenerational transfer of wealth. Whelan explains how the wealth transfer is leading to seismic shifts within financial advice, which is compounded by younger generations preferring digital interactions over face-to-face meetings – a trend that financial advisers must adapt to in order to remain relevant. The pair discuss: The changing preferences and evolving client expectations for advice across generations. The critical role of digital advice in addressing the advice gap, particularly for those with simpler needs or lower investable assets. How advice firms can increase profitability through strategic technology adoption.

May 22, 202423 min

Budget special: Government provides little for advice and super

In this special budget episode, hosts Keith Ford, Maja Garaca Djurdjevic, and Aaron Dunn discuss the outlook for financial advice and SMSFs on the back of a budget that revealed little in terms of detail for either sector. They also take a look at some of the measures that were included, as well as why some high-profile topics were left out completely, such as the $3 million super tax being conspicuously absent. Listen as they discuss: The need for more structural change within the taxation system to provide a meaningful impact. Why the headline-grabbing inflation predictions could be little more than a mirage. The missed opportunities to make a difference for advisers and clients.

May 15, 202436 min

Streamlining the process of advice creation

In this episode of the ifa Show, host Keith Ford is joined by Ben Neilson, a financial adviser at Complete Wealth, to discuss streamlining the production of advice to help more clients. Neilson breaks down the way he makes advice more efficient and why advisers should be trying to do the same, as well as explaining why taking on more clients doesn't need to come at the expense of work/life balance. Listen as they discuss: The roadblocks to implementing a more streamlined approach to advice. Why advisers should go to their licensees with a plan to simplify their SOAs. How improving the advice profession can make advice more affordable for clients.

May 8, 202427 min

Shadow treasurer urges less government intervention for advice prosperity

In this episode of the ifa Show, host Maja Garaca Djurdjevic is joined by shadow treasurer Angus Taylor to discuss the current state of the financial advice sector, the economy, the housing affordability crisis and more. Taylor, a key figure in the opposition, shared his views on a range of issues from the government's handling of the Quality of Advice Review (QAR) to the challenges facing the Australian economy, including productivity, while also emphasising the principle that superannuation is Australians' money, not the government's. The shadow treasurer shares his belief that the answer to most problems is less government intervention and not more. "I'm a big believer in getting government out of the way as much as you can," Taylor says. Touching on Labor's perceived regulatory overreach, specifically in financial services, Taylor says: "The commitment on our side … is to recognise that there has been regulatory overreach, that we have got a whole group of Australians now that are under-advised, underinsured and underbanked, and that we've got to have more accessible financial services and advice if Australians are to have the prosperity they deserve." Tune in to hear him speak about: The advice profession and the Coalition's intentions. Broader economic challenges. The Help to Buy scheme, and more.

May 1, 202427 min

Why financial advisers should care about responsible investing

In this episode of the ifa Show, host Maja Garaca Djurdjevic is joined by Estelle Parker, the co-CEO of the Responsible Investment Association Australasia (RIAA), to discuss the upcoming RIAA conference and how financial advisers can improve their skills in responsible investment. Parker breaks down the areas of focus for the conference and the broader role of the RIAA in shaping investment practices that not only promise returns but also ensure alignment with ethical standards and values. Listen as she discusses: The increasing demand among Australians for their investments to reflect their values. RIAA's sustainable investment advice course, which will help financial advisers meet the evolving demands of the market. Why it is important for advisers to understand their clients' attitudes towards responsible investing.

Apr 24, 202421 min

QAR bill and advisers as a political football

In this episode of the ifa Show, host Maja Garaca Djurdjevic is joined by ifa news editor Keith Ford to discuss the first bill coming out of the Quality of Advice Review and the advice profession becoming a hot-button political issue. With concerns swirling around the timeline for implementation, the Coalition has come out swinging, calling the drafting of the bill an "embarrassing blunder". However, given the efforts of the previous government, is it a case of the right message but the wrong messenger? In this podcast, Maja and Keith discuss: Criticisms of the government's implementation of the legislation and how it positions the advice profession politically. Whether there will be delays in its passage through Parliament and if more legislation will be tabled this year. The concerns that advice associations have raised.

Apr 10, 202425 min

How to navigate challenges and seize the opportunities

In the latest episode of the ifa Show, host Maja Garaca Djurdjevic sits down with founder and director of Forte Asset Solutions, Steve Prendeville, to dissect what makes a successful advice business in 2024. Ahead of his appearance at the Adviser Innovation Summit 2024, Prendeville discusses the evolving advice landscape, touching on the challenges and opportunities that lie ahead. Listen as he discusses: The resilience of advice businesses in navigating challenges like high inflation and interest rates, highlighting the importance of organic growth opportunities. The stabilising trend in profit margins for advice businesses, leading to increased reinvestment in operations. Trends shaping the advice profession, including digital service delivery, ethical investing, and advisers' move towards self-licensing for greater control over their business models.

Apr 3, 202428 min

Approaching financial advice like a barrister

In the latest episode of the ifa Show, host Keith Ford sits down with Nathan Fradley, who has recently launched a standalone advice business to focus on complex cases that require specialist attention. Fradley explains why he decided to leave his previous role and the provision of ongoing advice in favour of working with financial advisers and their clients in a way that is modelled on how a barrister works with solicitors. Listen as they discuss: How "niching" within advice can improve outcomes. The Compensation Scheme of Last Resort levy and the need for a break from regulatory changes. Where the financial advice profession is heading.

Mar 27, 202427 min

CSLR's unanticipated cost and legacy burden on advisers

In this episode of the ifa Show, host Maja Garaca Djurdjevic is joined by Phil Anderson to discuss the industry's concerns regarding the latest CSLR levy, emphasising the unexpected scale of the levy and its focus on covering legacy issues. Anderson, who is the general manager of policy advocacy and standards at the Financial Advice Association Australia (FAAA), highlights the unexpected scale of the levy and its focus on addressing legacy issues, expressing surprise at the burden placed on advisers. The conversation also delves into the reasons behind advisers being tasked with covering expenses they believed would be shouldered by the government, shedding light on the complexities of the situation and its potential impacts on the advice sector. Tune in to gain insights into this pressing issue and the ongoing efforts to address it.

Mar 20, 202425 min

Women in Finance: Building a brand that lasts

There are so many amazingly successful women in the finance industry, but only a small number have a strong brand and online presence in this traditionally male-dominated industry. As we celebrate International Women's Day, we want to help more women raise their profile and showcase the incredible professionals in this space. In this episode, partnered by Mortgage Choice (part of the REA Group), we're picking the brain of its executive manager, corporate communications, events & franchise marketing, Sally Chadwick, to find out: How to build a brand presence. The benefits of having a strong brand presence. Top tips to help you get started today. And much more!

Mar 12, 202426 min

Financial advice and the gender pay gap

In the latest episode of the ifa Show, host Maja Garaca Djurdjevic sits down with Adele Martin, the founder of My Money Buddy and the Savings Squad podcast, on the occasion of International Women's Day. Martin and Djurdjevic discuss the latest gender pay gap data, as well as ways to attract more women into financial advice and the potential for women to make a significant impact in the sector. Listen as they discuss: The importance of fair representation. The role advice plays in helping women secure safe financial futures. How advisers celebrating achievements can help financial advice move closer to achieving gender equality.

Mar 6, 202426 min

Utilising political capital wisely

In this episode of the ifa Show, host Keith Ford is joined by Peter Johnston, executive director of the Association of Independently Owned Financial Professionals (AIOFP), to discuss the recent creation of a new joint association. Mr Johnston explains why the AIOFP joined forces with the Finance Brokers Association of Australasia (FBAA) to form the Independent Financial Council (IFC), as well as why now is the time for the advice profession to push its agenda in Canberra. Listen as they discuss: Why Mr Johnston thinks the IFC can be more effective than the Joint Associations Working Group (JAWG). How the Quality of Advice Review consultations are tracking and where changes might come. The recent move for 400 InterPrac advisers to join the AIOFP.

Feb 28, 202425 min

From QAR to ASIC, what's making news this week

In this episode of the ifa Show, host Maja Garaca Djurdjevic is joined by ifa news editor Keith Ford to discuss the latest on the QAR and other regulatory changes affecting the profession. A year has passed since Minister for Financial Services Stephen Jones released the final report on the Quality of Advice Review, a move that was eagerly awaited by the financial advice community. Despite the release, the journey towards implementing the recommendations has been slow, marked by a series of roundtables and consultations. In this podcast, Maja and Keith discuss: The likelihood that QAR commitments will be legislated this year. Treasury's Senate estimates appearance and the "qualified adviser" conundrum. The implications of the ASIC levy increase for advisers, and more.

Feb 21, 202421 min