
The Home Service Expert Podcast
504 episodes — Page 9 of 11
Ep 103Using The 80/20 Rule to Identify The Best Clients To Invest In
Janice Porter has had a long and illustrious career as a teacher and corporate trainer. She found her niche in the world of training, using her expertise in relationship marketing and networking to instruct entrepreneurs and corporate professionals in the ways of building and nurturing business relationships. This LinkedIn master shares her insights on social media marketing, entrepreneurship, and making meaningful connections on her podcast, Relationships Rule. In this episode, we talked about relationship marketing training, networking, entrepreneurship consulting...
Ep 102Special Episode: Meet the A-team Behind A1 Garage Door Service's Success
To celebrate our 100th episode, we're getting up close and personal with individuals from different departments of A1 Garage Door Service who play key roles in ensuring the company's growth, profitability, and success. In this special episode, we talked about sales, marketing, relationship building, recruitment...
Ep 101How To Grow Your Sales With The Five Steps of Sales Differentiation
Lee Salz is the founder of Sales Architects and The Revenue Accelerator, as well as the author of five bestselling books, including "Sales Differentiation" and "Hire Right, Higher Profits." With his remarkable expertise in sales and entrepreneurship, Lee has assisted hundreds of companies in building world-class sales forces, developing effective strategies and processes for maximizing profit, and transforming their sales perspectives from people-based to process-based. In this episode, we talked about sales management, entrepreneurship, social media...
Ep 100How To Outsell Your Competition By Selling From The Heart
Larry Levine is the bestselling author of Selling From The Heart and the Co-Founder of Social Sales Academy. Over the course of three decades' worth of professional experience in the technology industry, Larry has successfully sold office technology, document management solutions, and managed services to a wide range of customers from small and big businesses alike. In this episode, we talked about sales, brand awareness, client relationships...
Ep 99How to Build A CRM System To Deliver An Outstanding Customer Experience
Dave Smith is the head of Sendogo, and has become a master of marketing systems, particularly CRMs, over the course of three decades. Dave uses his extensive experience and expertise in sales, marketing, relationship building and business growth and development to help businesses adopt more efficient systems for relationship management without losing that crucial personalized element. In this episode, we talked about sales and marketing, CRM, relationship marketing...
Ep 98How to Consistently Hit Your Revenue Goals With Cold Outreach
Aaron Ross is a global keynote speaker who specializes in helping people and companies make money in sustainable, predictable ways. Aaron is the bestselling author of "Predictable Revenue" and the co-author of "From Impossible to Inevitable," detailing various best practices for companies to grow faster with outbound sales systems. In this episode, we talked about outbound sales, business growth, predictable revenue...
Ep 97How To Assemble Your A-Team With The Three Rules of Hiring
Randy Brothers is an expert at all things roofing: from estimating to marketing to recruiting the right people. He founded not just a multi-million dollar roofing company in Colorado, but also The Roofing Academy, an all-online virtual training curriculum for roofing business owners. He has hired and trained over 50 people, and has built systems and processes for nearly every aspect of roofing. In this episode, we talked about roofing, marketing, recruiting...
Ep 96How to Transform Your CRM Into a Time-Saving Machine
Logan Shinholser owns Full Sail Marketing, helping contractor companies build their brands and attract more customers over the last six years. He is also the host of the Contractor Growth Network podcast, where he shares his expertise in inbound marketing, residential contracting, marketing, construction, lead generation, and entrepreneurship with his listeners. In this episode, we talked about relationship marketing, digital marketing, SEO...
Ep 95How To Take Your Time Back By Becoming A Master In Delegation
Ryan Paugh is the co-founder of the Young Entrepreneur Council, an exclusive organization for entrepreneurs under 45 seeking to bolster their business credibility and forge lasting professional relationships. A well-known figure in the world of community-building, Ryan is also the co-founder of Brazen Technologies, a company that specializes in helping professionals create more meaningful connections through convenient technological solutions. In this episode, we talked about networking, entrepreneurship, community building...
Ep 94Boosting Your Sales By Thousands Of Dollars Through Effective Website Optimization
Matthew Woodward is a search engine optimization specialist and the director of Search Logistics, a company that helps its clients maximize the impact of their digital presence. A multi-awarded speaker and subject matter expert who has published over 240 tutorials to date, he has established multimillion-dollar brands, and has been invited to speak at numerous events and lectures across the world. In this episode, we talked about search engine optimization, digital marketing, blogging...
Ep 93How To Consistently Get New Customers By Putting Relationships First
Kody Bateman is the founder and chief visionary officer of SendOutCards, an international greeting card company that presents busy professionals with an innovative way to maintain deep business and personal connections via the digital medium. He shares his wisdom, gained from years of experience in the professional and entrepreneurial arenas, with audiences worldwide as a speaker and author. In this episode, we talked about relationship marketing, entrepreneurship, personal development and marketing strategies...
Ep 92Creating Scarcity and Building Emotion to Acquire More Customers
Rylee Meek strives to help entrepreneurs through the whole process of launching a dinner seminar marketing campaign through The Social Dynamic Selling System, a company that he founded in 2010. Over the course of eight years, Rylee has generated over $80 million in sales, and has worked with countless individuals and institutions for over a decade as a mentor and motivational speaker. In this episode, we talked about Entrepreneurship, Marketing, Relationship Marketing...
Ep 91Using The Five Ethical Principles Of Persuasion To Grow Your Business
Akbar Sheikh is the CEO of AkbarSheikh.com. He uses his expertise in branding, marketing, and storytelling to help business owners excel at entrepreneurship. He is the international bestselling author of the book Seven Figure Funnels, and has been featured on various media outlets and news sites. He also devotes time and energy towards giving and helping those in need, which he believes is his "greatest source of ROI." In this episode, we talked about persuasion, motivation, entrepreneurship...
Ep 90How To Maintain Good Credit And Avoid Being In The Red
Bill Hillestad has conceived, started, marketed, nurtured and grown well over a dozen companies, with combined revenues north of $1 billion. Bill uses his over 25 years of professional experience in the real estate, mortgage, financial services, and marketing industries to help businesses maximize their growth and increase their earnings. In this episode, we talked about capital, credit auditing, digital marketing...
Ep 89Dialing In On Your Customer Avatar As Your #1 Business Strategy
Tommy Griffith is the founder of ClickMinded, a provider of SEO training courses for marketers, agencies, and entrepreneurs. Through ClickMinded, Tommy uses his knowledge and expertise, honed by a decade-long career that includes working with top companies such as Airbnb and PayPal, to teach effective strategies on how businesses can quickly and massively grow their organic traffic and sales. In this episode, we talked about SEO, content marketing, automation...
Ep 88The Mindset That Can Take You From Outright Failure To Overnight Success
Zachary Babcock is the author of Prison to Promised Land, and the host of the wildly successful Underdog Empowerment Podcast. He has built his career in life coaching and entrepreneurship after a string of hardships and life choices that resulted in him spending time behind bars. Nowadays, he uses his unique story and perspectives to provide invaluable assistance in personal development, marketing, and branding to his clients and listeners. In this episode, we talked about motivation, goal-setting, podcasting...
Ep 87How to Stand Out and Succeed in Your Industry by Knowing Your ROE (Return on Energy)
Steve Sims has been called "The Make-a-Wish Foundation for people with really big checkbooks." As the founder and CEO of Bluefish Concierge, he is a master at granting requests and creating fulfilling and memorable experiences for his clients, no matter how big or small their wishes may be. He is a speaker, consultant, and author who has been featured in numerous publications (including Forbes and the Wall Street Journal), and has even spoken at the Pentagon and Harvard. In this episode, we talked about Entrepreneurship, Communication, Relationship Building...
Ep 86Why Delegation is a Crucial Leadership Skill in Making More Money for Your Business
Tom Reber is a coach and sales expert who specializes in leadership within the contracting business. The co-founder of the Contractor Sales Academy and host of The Contractor Fight Podcast, he got his start in the painting industry, and reached 400 jobs a year before the recession hit. Now, he helps entrepreneurs learn how to take control of their businesses and increase their earnings, and is one of the most sought-after contractor coaches & consultants in the United States. In this episode, we talked about leadership, recruitment, contracting...
Ep 85How to Create a Thriving Company Environment to Attract A-Players
Brad Weimert started breaking national sales records at the young age of 20, as the top sales representative of a company with 30,000 employees. In 2009, he established Easy Pay Direct, an online credit card processing company. Through Easy Pay Direct, he helps e-commerce businesses find creative solutions for payments done online, via mobile, or even in brick and mortar shops. In this episode, we talked about Recruitment, Business Growth, Financing...
Ep 84Understanding the Principles of Sales to Build Better Customer Relationships
Kevin Knebl is the CEO of Knebl Communications, LLC, a social selling and relationship marketing firm that specializes in helping companies realize their full selling and relationship-building potential. He wears many hats: speaker, author, trainer, and social selling and relationship marketing specialist. He's been a Joie de Vivre coach since 1994, and was named 2008 to 2010 Most Recommended Business Speaker in the World among over almost 300,000 business speakers worldwide. He also has the most number of recommendations on his LinkedIn profile than anyone else in the world. In this episode, we talked about Relationship Marketing, Social Media, Self-Improvement...
Ep 83How Getting Rid of Self-Limiting Beliefs Can 3x Your Business in Five Years
Brandon Vaughn is the CEO of Automate Grow Sell. He has years of industry experience under his belt, having served as the president of All-Clean! SoftWash (from 2012 to 2018), the owner of Vaughn Creative Works (from 2009 to 2017), and the sales and marketing manager of TigerStop Sawgear (from 2009 to 2011). He was also the recipient of the 2018 Small Business Owner of the Year Award (SBA), and became part of the Advisory Council for the Small Business Development Center. In this episode, we talked about Leadership, Business Growth, Company Culture...
Ep 82How Communicating with Empathy Can Help Technicians Achieve a 70% Closing Ratio
Joe Cunningham has been in the HVAC industry since the '80s. This multi-awarded HVAC consultant has held various leadership positions at the Technical Arts Center, Successtrack Network, and even the Small Business Advisory Council under President George Bush. In this episode, we talked about Recruitment, Marketing, Training...
Ep 81How Looking Beyond Experience Can Help You Find the Best Employees
Jim Olsztynski served as the editorial director of Plumbing and Mechanical from 1984 to 2011. A prominent writer in the industry with years of experience under his belt, he recently came out with a book titled Bumps On The Road To Riches: How to Avoid the Big Mistakes that Kill Small Businesses. In this episode, we talked about leadership, recruitment, customer service...
Ep 80Getting Ahead of The Competition with Voice Search and Google Guarantee
Lorne Sederoff runs a successful SEO agency. As the head of development of the Google Guarantee Program at Search Kings, he is a certified expert at anything and everything there is to do about Google for marketing and lead generation, from its algorithms to its features. In this episode, we talked about Lead Generation, the Google Guarantee Program, Voice Search...
Ep 79How the Right Operational Procedures Can Make Employees Embrace Accountability
Greg Crabtree is the CEO of Crabtree, Rowe & Berger. He served as a board member of Quickparts and a global board member of Entrepreneurs Organization (EO). Alongside working with the EO, he is also involved in community service, and has had experience as a council member for the Boys and Girls Club of America In this episode, we talked about Financial Management, Entrepreneurship, Business Accounting...
Ep 78Using this Six Magic Words to Become a Master Salesman
Mark Matteson is a professional speaker, writer, and coach. His extensive work experience includes being the President of the Pinnacle Service Group from 1997 to 2009, a faculty member at EGIA Contractor University, and the owner of MattesonAvenue.com and sparkingsuccess.net. He is the author of the book Freedom from Fear, and has provided valuable assistance to such high-profile clients as Microsoft, Honda, GE, ConocoPhillips, John Deere, Honeywell and T-Mobile. In this episode, we talked about Inspiration, Sales, Productivity...
Ep 77How To Build a 7-Figure Business With The Whale Vomit Method
Kevin Dubrosky is the president and founder of the Dubrosky Group. He is the author of The Whale Vomit Method, and assists entrepreneurs in building their brands as a marketing, branding, consulting, and high-performance coach. He uses the principles and lessons he learned from four years of being a franchisee in the window cleaning business, as well as from starting his own home service franchise in 1999. In this episode, we talked about branding, marketing, advertising...
Ep 76How to Easily Generate More Business with Amazon Home Services
Tammy Duchow is a marketing strategist whose expertise is directly correlated with Amazon Home Services. She is a founding partner of eComProphets.com and the founder of Dukes Digs Pet Products. An author, speaker, and instructor since 2016, she has generated over $50 million in sales on Amazon for several fortune brands, as well as small businesses and her own private label brands. In this episode, we talked about business growth, digital marketing strategies, Amazon Home Services...
Ep 75Taking a Proactive Approach to SEO to Generate More Qualified Leads
Bradley Benner is an expert on online lead generation, business scaling, and brand building. He is a contractor, publicist, PR marketing and lead generation specialist for Contractor Media, and the co-founder of Semantic Mastery. He also owns a marketing company called Big Bamboo, and hosts weekly digital marketing Q&A sessions called Hump Day Hangouts. In this episode, we talked about SEO, Online Lead Generation, Reputation Marketing...
Ep 74How "Paying Yourself First" Can Drive Up Profit Margins
Diane Gardner is the owner of Adept Business Services. She has been with Profit First Professionals since 2005, with elite certification as a certified tax coach. She also owned B-G and Associates from 1981 to 1992. With her extensive knowledge from nearly 30 years of providing tax planning consultation and bookkeeping services, she co-authored the bestselling books Stand Apart and Why Didn't My CPA Tell Me That?, created the nationwide Get Off the Wheel practice management solution for accountants, and leads the Business Breakthrough Mastermind Group in her hometown of Rathdrum, Idaho. In this episode, we talked about business income, tax planning, budget preparation...
Ep 73Playing the Penny Game to Guarantee Business Growth and Profitability
Patrick Long is an expert on sales, scaling, recruiting operations and growth strategies. As the President of BizPAL, he helps residential plumbing, heating, cooling and electrical services in improving their sales, profitability, customer loyalty, and overall management. In this episode, we talked about recruiting, business growth, pricing...
Ep 72Uncomplicating Accounting to Take Control of Your Business' Future
Ellen Rohr is the President of Zoom Drain, LLC. She is an expert on organizing your business and franchising, specializing in accounting. Ellen is a successful franchisor, helping launch a plumbing franchise to 47 locations and $40 million in sales in under 2 years. In this episode, we talked about accounting, motivating employees, franchising...
Ep 71Building A Successful Sales Strategy to Get New and Repeat Customers
Ali Mirza is a consultant and sales business strategy. He is the CEO of Rose Garden Consulting, which he started in 2011. He is also the host of a podcast called For the Close. He provides mentorship and guidance to companies in need of assistance in formulating and executing business strategies. In this episode, we talked about sales strategy, business scaling, following up with customers...
Ep 70Getting Consistent Traffic by Making SEO Work for You
Ryan Cote is the director of digital service and partner at Ballantine, where he specializes in finding that special balance between print and digital marketing so that businesses can maintain a strong presence on both fronts. He has nearly two decades' worth of industry experience, and has worked with the New Jersey American Marketing Association, Clark Mccain, Conrad Direct. In this episode, we talked about SEO, Data, Digital Marketing...
Ep 69Taking Control of Your Business Finances with Effective Tax Planning
Nellie Akalp is the CEO and founder of CorpNet. She specializes in engaging with small business owners, entrepreneurs, accountants, and other professionals and sharing advice and tips for business success. She has authored several books, and is a regular contributor for prominent publications in the industry. In this episode, we talked about tax auditing, bookkeeping, leadership...
Ep 68How To Use The Phone To Build Lasting Customer Relationships
Art Sobczak is regarded by many as the master of cold calling and inside sales telemarketing. A sales trainer for cold calling, inside sales, and account management since 1983, he is the founder of Business by Phone, Inc., banking on 35 years of industry experience. He is the author of Smart Calling, and was the recipient of the Lifetime Achievement Award from the American Association of Inside Sales Professionals in 2012. In this episode, we talked about cold calling, telemarketing, artificial intelligence...
Ep 67Growing A Home Service Business That Can Run Without You
Michael Kaplan is the former co-owner of Zerorez Carpet and Living Services Care in Minnesota, where he successfully grew the business to over 170 employees with over $15,000,000 a year in revenue. Today, he's an angel investor at RedHookinvestments.com, helping businesses build strong leaders and realize their potential. In this episode, we talked about Leadership, Hiring, Business Growth...
Ep 66Supercharging Your Processes With Operating Manuals
Al Levi is the author of The 7-Power Contractor, and has helped countless businesses get organized for nearly two decades. Prior to that, he worked as a contractor in the HVAC plumbing business for 25 years. He is a regular columnist for Plumbing & Mechanical Magazine, and has been rated one of the 25 most influential contractors in the United States. In this episode, we talked about operating manuals, communication, efficiency...
Ep 65Creating Predictable Profitability with The Four P's of Freedom
Farres Elsabbagh has been the President of the Canadian General Contractors Group since 2014, and is a part-time professor at Algonquin College of Applied Arts and Technology. He was also a member of the board of directors of the University of Ottawa Alumni Association's Finance Committee, as well as the chief relationship manager for Vancouver's General Contractors. In this episode, we talked about Marketing, Business Growth, Sales...
Ep 64Nailing Your Pricing Strategy With The "One-Truck Breakdown" Exercise
Allan Ferguson is a nationally recognized business consultant, and the founder of Service Professionals Australia, a service industry training company. He is also the founder and managing director of Omega Homes, Sydney's leading plumbing, electrical and air conditioning company, as well as the founding partner of Leading4Growth, an online leadership platform that provides ongoing leadership training in both business and life. In this episode, we talked about Pricing, Training, Business Growth...
Ep 63Building A Compelling Brand To Attract Lifelong Customers
Tonya Eberhart is a speaker, book author, and founder of BrandFace, a firm that provides assistance to real estate professionals and owners in building their brands and landing more clients. She also established the Reboot Campus online training platform for media sales professionals. Michael Carr has been a top-selling real-estate auctioneer since 1991, with 24 years of experience and involvement in over 68,000 home sells. A former BrandFace client, he co-authored "BrandFace for Real Estate Professionals" with Tonya. In this episode, we talked about branding, speaking, digital marketing...
Ep 62Mastering Marketing for Home Service Business Success
Matt Jones is a digital marketing expert formerly from the plumbing industry. He is a founding partner and digital expert of Tradiematepro, and is also the owner and facilitator of the Site Shed podcast. Matt's passion lies in helping contractors develop the competencies they need to win at business. In this episode, we talked about digital marketing, contracting, business leadership...
Ep 61Creating Content On Social Media The Smart Way
Shaina Weisinger is the founder and CEO of Repurpose House (formerly Podcast Memes), a company specializing in teaching clients how to repurpose existing content, optimized for social media. She also hosts the Content Coalition podcast, where she has interviewed people from HubSpot, Godaddy, and other major brands and companies. In this episode, we talked about video marketing, social media marketing, content marketing...
Ep 60Scaling Your Plumbing Business The Right Way
Richard Behney is the founder of The Million Dollar Plumber. He was the President and CEO of AttaBoy Plumbing for 16 years, and now does consulting for plumbing businesses. An experienced figure in the plumbing industry, he regularly hosts the Potty Talk Live podcast. In this episode, we talked about plumbing, business management, digital marketing..
Ep 59Getting Accounting Done the Fast & Easy Way
Randal deHart is the co-founder of Fast Easy Accounting, an accounting firm in Lynnwood, Washington that specializes in construction accounting. An expert in outsourced contractor bookkeeping services with 25 years of experience in the construction industry, Randal runs a podcast called the Contractor Success Map. In this episode, we talked about bookkeeping, accounting, success...
Ep 58Taking Your Business Operations To The Next Level
Danny Kerr is currently the Managing Partner of Breakthrough Academy, Inc., a company that specializes in helping business owners establish efficient management strategies and a strong development plan. With a diverse career spanning recruitment, crew leadership, and franchise management, he has learned many invaluable lessons throughout the course of his journey as a self-made entrepreneur, and is passionate about helping trade and home service businesses take their operations to a higher level. In this episode, we talked about recruitment, leadership, motivation…
Ep 57Connecting Digital with Traditional Marketing For Maximum Results
Mike Davis is the CEO of Valpak, a direct marketing company specializing in print, mobile and online advertising solutions and coupons. He has had over 20 years of experience in leadership and growing companies across various industries, from music to ecommerce to marketing. In this episode, we talked about direct marketing, growth hacking, consumer behavior...
Ep 56Creating More Value For Customers With Fewer Resources
Paul Akers is the Owner and President of FastCap, and the author of the best-selling book 2-Second Lean. FastCap is an international product manufacturer with distribution in over 40 countries, and is recognized as a Lean leader among American manufacturers. In this episode, we talked about productivity, mindset, operations...
Ep 55Hiring Remote Workers to Scale Your Business Faster
Nathan Hirsch is the founder and CEO of FreeeUp.com, a talent marketplace that connects thousands of freelancers with businesses all over the world. He started hiring virtual assistants for his Amazon ecommerce business, which has over 10,000 customers, and earning up to 7 million dollars a year. Today, Nathan manages over 500 prevetted virtual assistants and freelancers on the Freeeup.com marketplace, and is passionate about helping businesses scale through working with remote talents. In this episode, we talked about customer service, hiring, processes...
Ep 54Firing Clients That Are Not A Good Fit For Your Business
Keith Kalfas is the host of the Untrapped podcast and a social media influencer in the landscaping & window cleaning markets. He is also the owner of Kalfas Services, where he grew the business from zero to a six figure-income in just five years. In this episode, we talked about video marketing, pricing, mindset...