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How Communicating with Empathy Can Help Technicians Achieve a 70% Closing Ratio
Episode 82

How Communicating with Empathy Can Help Technicians Achieve a 70% Closing Ratio

The Home Service Expert Podcast

August 2, 20191h 16m

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Show Notes

Joe Cunningham has been in the HVAC industry since the '80s. This multi-awarded HVAC consultant has held various leadership positions at the Technical Arts Center, Successtrack Network, and even the Small Business Advisory Council under President George Bush.

In this episode, we talked about Recruitment, Marketing, Training...