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The Dentalpreneur Podcast w/ Dr. Mark Costes

The Dentalpreneur Podcast w/ Dr. Mark Costes

2,586 episodes — Page 15 of 52

1889: Effective Guerilla Marketing

On today's episode, we welcome Dr. Ben Kacos from Shreveport, Louisiana. Dr. Kacos, a successful dental practitioner and a primary DSI Black Belt coach, discusses various topics, with a particular focus on marketing strategies in the context of a potential financial crunch and declining consumer confidence. Ben shares his perspective on balancing work and leisure, expressing a preference for short vacations due to his love for work and the structured environment of his office. He emphasizes the importance of being actively involved in his practice and the sense of satisfaction he derives from it. Ben also covers internal marketing strategies, where Dr. Kacos talks about his approach to fostering trust and positive impressions among patients within his dental practice. He mentions using TVs with USBs to display slideshows of various images in the treatment rooms and waiting area, showcasing the practice's services, team activities, and patient interactions. Furthermore, Dr. Kacos discusses external marketing strategies, including community involvement and non-traditional marketing efforts like sponsoring local sports teams and utilizing promotional materials to attract new patients. He explains the effectiveness of offering tangible rewards like Yeti coolers or battery banks to encourage referrals and reviews, and shares insights on sourcing affordable marketing materials from platforms like Alibaba. Finally, Dr. Kacos outlines his plans for 2024, focusing on a robust follow-up system using various communication methods and leveraging talent from the Philippines for customer service tasks. He stresses the value of integrating this system into his practice to enhance efficiency and patient engagement. EPISODE RESOURCES https://peakdentalresources.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jan 5, 202433 min

1888: Massive Growth in a Small Urban Space Pt. 2

On today's episode, we continue exploring Dr. Urda's journey in the world of dentistry. She sheds light on the unique challenges and strategies associated with urban dental practices and how she's navigated these waters with grace and expertise. The highlight of today's talk focuses on Dr. Urda's transition to a larger facility and her evolving role within DSI, where she embraces both leadership and coaching responsibilities. This segment is especially invaluable for anyone looking to scale their practice or take on a more significant role within their organization. Missed the first part of our talk with Dr. Monica Urda? Head back to Part 1 to hear the beginnings of her fascinating journey and insights into building a successful dental practice. EPISODE RESOURCES www.smilesciencechicago.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jan 4, 202431 min

1887: Massive Growth in a Small Urban Space Pt. 1

On today's episode, we are thrilled to welcome the incredibly talented Dr. Monica Urda. Born and raised in the northern suburbs of Chicago, Dr. Urda's impressive journey in dentistry started with her cum laude graduation from Loyola University, moving through Marquette School of Dentistry, and leading to her current position at Smile Science Chicago in Wicker Park. In Part 1 of this two-part series, Dr. Urda dives deep into the rapid growth of her practice. She shares her insights on the critical role of culture and systems in managing a busy dental practice efficiently. We also explore the nuances of building a strong team culture, a cornerstone of any thriving practice. Stay tuned as Dr. Urda unravels the secrets behind her successful career, offering valuable lessons for dental professionals at all stages. Don't forget to tune in tomorrow for Part 2, where we'll continue our conversation with Dr. Urda! EPISODE RESOURCES www.smilesciencechicago.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jan 3, 202424 min

1886: Innovative Leadership

On today's episode, we have Dr. Desiree Yazden join us, a successful dentist and coach. Dr. Yazden shares her journey from working extensive hours to significantly reducing her workweek while doubling her revenue, a change prompted by the birth of her first child. She founded the Million Dollar Mentorship program in 2019, leveraging her experience to help other doctors achieve similar work-life balance. Dr. Yazden also discusses her passion for cosmetic dentistry and her practice in Newport Beach. She emphasizes the importance of marketing, particularly through social media, and how it transformed her practice, attracting patients and building a robust online following. Additionally, Dr. Yazden discusses the challenges of leadership and team management in her practice, highlighting the role of mindset and strategic planning in achieving professional success and personal fulfillment. Learn valuable insights on effective marketing, team management, and harnessing the power of social media to grow your practice. Don't miss out on these game-changing strategies – listen now and take the first step towards a more balanced and successful dental career! EPISODE RESOURCES http://Www.dryazdancoaching.com/waitlist https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jan 2, 202447 min

1885: Overcoming Dentistry's Biggest Challenges

On today's episode, Dr. Mark Costes addresses the main causes of career dissatisfaction in dentistry: chronic stress, isolation, hedonic adaptation, and negativity bias. He explains how the demanding nature of dentistry contributes to ongoing stress and isolates professionals. Discussing hedonic adaptation, he notes the tendency to overlook achievements in pursuit of new goals. Negativity bias, which gives more weight to negative experiences, also impacts dentists' mental well-being. Dr. Costes suggests six steps to combat these issues, including developing awareness, establishing a self-reflection routine, defining personal non-negotiables, and creating a personal ethos centered on integrity, discipline, and empathy. He emphasizes the importance of giving back to the community to find fulfillment and combat burnout, sharing his own experiences for illustration. The episode concludes with a call to action for dentists to develop and adhere to their personal core values. Join us at the 2024 Dental Success Summit, an event not to be missed by dental professionals seeking growth and success in their careers! From April 11th to 13th, immerse yourself in transformative learning and networking at the luxurious La Cantera Resort & Spa in San Antonio, TX. Elevate your practice with insights from industry leaders, connect with like-minded professionals, and ignite your passion for dentistry. Reserve your spot now for an experience that will redefine your approach to dental success. Don't wait, register today and be a part of this extraordinary journey to excellence in dentistry! EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jan 1, 202434 min

1884: Year End Actions & Reflections

On today's 2023 recap episode, Dr. Mark Costes and executive director Kay Lang discuss the significant growth and challenges faced by the organization, including the expansion of the Dental Success Network and the complexities of organizing live events amidst rising costs. A major focus is on their successful navigation through a demanding IRS audit for 2018 and 2019, underscoring the importance of a competent team and effective delegation. Dr. Costes shares his personal milestone of retiring from clinical dentistry to concentrate more on DSI and his ambition to expand the Smile Outreach International foundation. The episode reflects on the past year's achievements and sets a positive tone for future growth and community engagement. Thank you to our listeners and we look forward to bringing many more exciting episodes in 2024! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 29, 202346 min

1883: Optimizing Dental Practices & Leadership Pt. 2

On today's episode, we dive into the second part of our engaging conversation with Dr. Addison Killeen. As a co-founder of the Dental Success Network (DSN), Dr. Killeen brings his extensive experience and insights into the world of dental practice management, systemization, and personal achievement. This episode is a continuation of our journey into optimizing dental practices, setting achievable goals, and exploring the dynamic world of dentistry. The discussion kicks off with an exploration of the growth and impact of DSN, highlighting its unique position in the dental community and its potential for further expansion. With over 1,430 active members, DSN has become a vibrant coaching community offering invaluable resources for dental professionals at all stages of their careers. Dr. Killeen and Dr. Costes delve into the challenges and opportunities facing dentists today, including financial management, reducing overhead, and improving profitability. They emphasize the importance of setting realistic goals and the power of incremental improvements in practice management. The conversation shifts to personal and professional development, with Dr. Killeen sharing his approach to setting annual goals, both for his dental practice and personal life. He discusses his passion for endurance sports and the concept of 'misogi,' a physical challenge that pushes personal limits. This segment provides a fascinating insight into balancing professional success with personal growth and fulfillment. For those who missed the first part of this enriching discussion, we encourage you to go back and listen to Part 1 of our podcast episode with Dr. Addison Killeen. It sets the stage for the insights and strategies shared in this second part, offering a comprehensive view of achieving success in both your professional and personal life. Don't miss out on the full experience of learning from one of the leading minds in dental practice management. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 28, 202331 min

1882: Optimizing Dental Practices & Leadership Pt. 1

On today's episode of the Dentalpreneur Podcast, we're excited to have Dr. Addison Killeen, a co-founder of the Dental Success Network, a successful practice owner, and a black belt DSI coach. This episode promises to delve into a range of intriguing topics, from annual planning and setting wildly important goals to mastering time management and achieving remarkable growth in dental practice. Dr. Addison Killeen shares his experience of attending the annual DSN meeting in Prescott, Arizona, highlighting the importance of setting clear, attainable goals for the year ahead. He emphasizes the necessity for dental professionals to understand the primary objectives of their practice and to ensure their team is aligned with these goals. Dr. Killeen and Dr. Costas discuss the importance of avoiding the trap of taking on too many responsibilities and instead, focusing on delegating tasks effectively to empower team members. Dr. Killeen, with his diverse roles, provides insights into how he manages his time efficiently, balancing his work as a full-time dentist, an author, and an executive member of DSN. He stresses the importance of having disciplined routines, focusing on productive hours, and the significance of habit stacking for efficiency. Additionally, Dr. Killeen shares his journey from owning multiple practices to starting a new one, demonstrating how systematic approaches and team empowerment have led to the practice's significant growth. To all our listeners, be sure to tune in for tomorrow's Part 2 of this insightful episode with Dr. Addison Killeen. We'll continue to explore the strategies and habits that have led to his success in dentistry and beyond. Don't miss out on the valuable lessons and tips that can help you in your dental practice and professional journey. Stay tuned! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 27, 202327 min

1881: The New World of Private Equity Pt. 2

On today's episode, we continue our enlightening conversation with Kyle Francis, a financial and strategic expert in dental practice transitions. Kyle delves deeper into the evolving nature of the dental industry, particularly in the context of consolidation, and shares his insights on the recent trends and changes he's observed. Kyle Francis discusses the evolution of dental practice consolidation, highlighting the shift from the early days of control-oriented management to the current landscape where diverse deal structures and higher valuations are prevalent. He explains the impact of increased competition among DSOs and private equity, leading to more attractive offers for dental practices. Kyle also addresses the resilience of the dental industry, especially post-2020, and how it has continued to attract investor interest. He sheds light on the concept of leveraged buyouts and the opportunities for dental professionals to participate in the equity growth of their practices. Kyle emphasizes the importance of understanding the risks associated with different investment strategies and encourages dentists to make informed decisions about their future, whether early, mid, or late in their careers. For those who may have missed it, be sure to go back and listen to Part 1 of our discussion with Kyle Francis. Gain valuable insights into the world of dental practice transitions and understand the critical factors influencing the current consolidation wave in dentistry. Stay informed and make the best decisions for your practice and career trajectory. EPISODE RESOURCES professionaltransition.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 26, 202325 min

1880: The New World of Private Equity Pt. 1

On today's episode, join us as we delve into the intricacies of dental practice transitions with Kyle Francis, a seasoned expert in the field. With an MBA in finance and strategy, Kyle has founded Professional Transition Strategies, guiding over $2 billion in dental practice deals. His remarkable journey from potential Goldman Sachs recruit to a pivotal figure in dental consolidations offers unique insights into the world of dental practice sales, mergers, and acquisitions. Kyle Francis, an MBA graduate specializing in finance and strategy, shares his insights into the dental industry, focusing on practice transitions, consolidations, and strategies for successful sales. We explore his journey from considering a career in institutional capital to finding his niche in the dental world. Kyle discusses his approach to valuations, his experiences with various types of deals, and the evolution of the dental industry in terms of practice valuation methods. He highlights the impact of industry consolidation on practice value and the changing landscape of dental practice sales. Don't miss out on the continuation of this insightful conversation in tomorrow's Part 2 episode, where we'll dive deeper into the complexities of dental practice transitions with Kyle Francis. Stay tuned to learn more about the strategic aspects of selling or merging your dental practice, and the future of dental practice ownership in an ever-evolving industry. EPISODE RESOURCES professionaltransition.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 25, 202322 min

1879: Understanding the Insurance Game

On today's episode, we delve into an insightful presentation by Stephen Abrams on disability insurance for medical professionals. Our comprehensive discussion covers the extensive services offered by Doctor of Disability Insurance, focusing on disability and life insurance, coupled with full financial planning, all specifically tailored to the needs of those in the medical field. We explore Stephen's personal involvement with the medical community, understanding their unique professional challenges to provide more effective service. The episode also highlights the crucial role of having a responsive and reliable external support team for medical practices, emphasizing the importance of quick communication and dependable assistance. Furthermore, we dissect the intricacies of disability insurance for dentists, underscoring the importance of comprehending policy details and ensuring adequate coverage. Stephen shares his own experiences with disability insurance, offering real-life insights into its significance and effectiveness in unforeseen circumstances. We also tackle the vital aspects of contract language and terms in disability insurance policies, focusing on the importance of policies being non-cancellable, guaranteed renewable, and including true own-occupation language. For more valuable insights and resources on launching and managing a successful medical practice, be sure to check out The Practice Launchpad. EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 22, 202328 min

1878: The Real Estate Edge

On today's episode, Mark welcomes real estate expert Justin "JJ" Ditkofsky, founder of We Care Practice Advisors, back to the podcast. JJ shares his deep expertise in helping healthcare practitioners navigate commercial real estate challenges, from lease negotiations to strategic practice expansions. The conversation dives into critical topics like the common pitfalls dentists face with leases, the pros and cons of owning versus leasing, and how to structure deals that support both immediate needs and long-term growth. EPISODE RESOURCES drwecare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 21, 202355 min

1877: Onboarding & Universal Training

On today's episode, we have insights from Debbie Dotson, the office manager behind some of the most successful dental practices led by Dr. Summer Kassmel in Colorado. Expect to dive deep into the flaws of typical dental onboarding, the importance of hiring aligned with core values, the necessity of a clear organizational chart, and the art of selecting a universal trainer. Debbie's 20-minute masterclass from our St. Louis mastermind meeting is packed with actionable advice, so grab your pen and paper—you won't want to miss a beat! Don't forget to join us at dentalsuccessnetwork.com to continue the conversation and access a plethora of resources tailored for dental success. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 20, 202322 min

1876: A Unique DSO Model Pt. 2

On today's part 2 episode, Mark is joined by Dr. Weston Spencer, an accomplished cosmetic dentist and dental partnership group co-founder. They discuss the future of dental practice consolidation and group partnerships. They explore the current state of industry consolidation, with estimates varying widely, and the projection that within the next seven to ten years, consolidation could reach around 50%. The conversation then turns to the ideal characteristics of a dental practice that would attract high valuations from DSOs and private equity firms. They emphasize the importance of a balanced and diversified provider base to mitigate "key man" risks and maintain practice value. Dr. Spencer shares insights into SPP Dental Partners, the group he co-founded. He outlines their approach, which differs from traditional DSO models by seeking minority partnerships with practices, thus preserving ownership and autonomy for practitioners. They discuss how their model allows for increased valuations and shared services, leading to practice growth. The model aims to bring together a strong EBITDA and provide access to the benefits of larger groups without sacrificing the independence of private practices. Towards the end, the dialogue covers practical aspects such as the processes of selling to a DSO, the benefits of joining a group like SPP, and the various investment opportunities for dentists within the industry. They also delve into the specifics of partnership agreements, emphasizing the importance of maintaining a say in the practice's future and the potential for financial gain through a well-strategized partnership. The conversation concludes with Dr. Spencer explaining how SPP Dental Partners supports dentists by offloading administrative tasks, enabling them to focus on clinical work. They also discuss how the partnership structure allows dentists to leverage the financial advantages of being part of a group while retaining control over their practice. EPISODE RESOURCES sppdentalpartners.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 19, 202330 min

1875: A Unique DSO Model Pt. 1

On today's 2-parter episode, Mark is joined by Dr. Weston Spencer, an accomplished cosmetic dentist and dental partnership group co-founder. Dr. Spencer discusses his journey in dentistry, influenced by his grandfather, and his focus on cosmetic procedures after being inspired by cosmetic dentists during his studies. He shares his growth strategy, emphasizing internal marketing and patient engagement to transition from single-tooth to comprehensive dentistry, which helped expand his practice from $500,000 to $2.5 million in revenue. Dr. Spencer also delves into practice management, discussing the delegation of administrative tasks to maintain a patient-centric focus. He highlights the importance of building a team culture and investing in staff to foster a positive and productive work environment. The discussion touches on his innovative dental partnership group, SPP Dental Partners, designed to preserve the autonomy of private practices while offering the benefits of group practice through shared back-office services and economies of scale. Lastly, Dr. Spencer discusses the growth and operational aspects of his own practice, including his expansion to a larger facility with multiple providers. He emphasizes the importance of having a good team and the ability to adapt and grow, both clinically and in terms of practice management, to prevent burnout and ensure the success of the practice. Join us tomorrow for the exciting conclusion to this interview with Dr. Weston Spencer. EPISODE RESOURCES sppdentalpartners.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 18, 202335 min

1874: Advanced Prosthetics & Conversions

On today's episode, Dr. Mark Costes is joined by Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute (CSI) for another exciting Surgical Saturday. The trio dives into advanced prosthetics & prosthetic conversions. In this episode, we delve into the intricate world of advanced prosthetics and prosthetic conversion, exploring various facets of this field. We discuss the traditional analog approach and examine the detailed steps involved in hybrid and removable prosthetics, particularly focusing on the restoration of implants. Additionally, we cover the digital workflow, highlighting how modern technology integrates into these processes. Don't miss out on the upcoming events from CSI. Explore and register here: https://www.coloradosurgicalinstitute.com EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 16, 20231h 2m

1873: Valuations & Consolidation Pt. 2

On today's episode, we have a special 2-part series featuring Kyle Francis, Matt Mulcock, Dr. Pamela Maragliano-Muniz and Mark, titled, "Industry Consolidation: Should you ride out the wave or sell your practice?" The episode primarily addressed four key themes in the dental industry. First, it discussed the value of dental practices and the impact of various factors like capacity and profitability on their valuation. The conversation then shifted to examining the influence of consolidation in the industry, particularly with the involvement of Dental Service Organizations (DSOs) and private equity. The third theme focused on the personal and emotional aspects of selling a dental practice, emphasizing the importance of aligning financial decisions with personal values and goals. Finally, the discussion explored various transaction styles, such as complete affiliation, joint ventures, and equity roles, and how these impact dentists differently based on their career stage and personal circumstances. The overarching narrative centered on the need for dentists to be informed and organized in their approach to practice valuation and sale, regardless of their stance on DSOs. Be sure to go back and listen to part 1 if you haven't already! EPISODE RESOURCES professionaltransition.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 15, 202342 min

1872: Valuations & Consolidation Pt. 1

On today's episode, we have a special 2-part series featuring Kyle Francis, Matt Mulcock, Dr. Pamela Maragliano-Muniz and Mark, titled, "Industry Consolidation: Should you ride out the wave or sell your practice?" The episode primarily delves into the trends of industry consolidation in dentistry, focusing on whether dental practice owners should sell their practices amidst this wave or continue independently. It emphasizes the importance of risk management and informed decision-making in this context, considering both financial implications and personal factors. Additionally, the discussion covers financial planning strategies, particularly concerning retirement, and evaluates the evolving nature and business models of Dental Service Organizations (DSOs) in the market. This conversation provides insights into the complexities facing dental professionals in today's changing landscape, highlighting the need for careful consideration of various factors in making pivotal business decisions. Be sure to stay tuned for tomorrow to hear part 2! EPISODE RESOURCES professionaltransition.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 14, 202337 min

1871: Analytics, Maximizing Growth & Profitability Pt. 2

On today's episode of Mark's podcast, we are delving into the world of dental practice financials. Hosts Dr. Summer Kassmel and Ashlee Hirschfeld, joined by Jake Conway and Dr. Monica Urda, continue their informative discussion. If you're just tuning in, consider listening to Part 1 first for a foundational understanding of the topics covered. This episode delves into the intricacies of ideal hygiene care KPIs and exam numbers, discussing the paradoxical effect of too many periodic exams on production and case acceptance. The phenomenon of exam fatigue and its impact on case acceptance is also explored. The conversation then shifts to strategies for maximizing production and profitability, including reducing personal clinical time. The return on investment associated with proper onboarding of associates and overall systemization is analyzed. The episode concludes with practical advice on quickly reducing overhead percentages, a crucial aspect of financial management. We hope these episodes have provided you with actionable insights. If you've skipped Part 1, it's a valuable resource for understanding the financial aspects of dental practice management and sets the stage for the topics discussed in this episode. Be sure to check it out! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 13, 202333 min

1870: Analytics, Maximizing Growth & Profitability Pt. 1

On today's episode of Mark's podcast, we are delving into the world of dental practice financials. Hosted by Dr. Summer Kassmel and Ashlee Hirschfeld, and featuring Jake Conway and Dr. Monica Urda, this episode is a goldmine of insights on financial management for dental practices. This discussion, taken directly from a DSN webinar in the Lady Leaders Group, is essential listening for anyone keen on grasping the nuances of dental practice finances. The discussion begins with a comparative analysis of accrual versus cash flow accounting, highlighting the impact of each method on a dental practice. The importance of a well-organized chart of accounts is emphasized, clarifying its role in financial management. A critical segment on analyzing overhead and profitability follows, offering strategies for maintaining financial health. The episode also cautions against taking advice from CPAs without understanding the basics of cash flow and personal business health. The significance of accurate categorization and auditing is addressed, alongside an exploration of fixed and variable expenses. Jake Conway introduces his symptom-cause-solution approach, vital for analyzing and resolving cash flow issues. Stay tuned for Part 2 of this enlightening discussion where we delve deeper into maximizing growth and profitability through KPIs and analytics. If you haven't listened to Part 1 yet, we highly recommend going back to gain a comprehensive understanding before jumping into Part 2. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 12, 202337 min

1869: Navigating Dental Lending

On today's episode, join Steve Steinbrunner, from Provide Financial, at the recent presentation at the TPL event in San Diego with his presentation titled "Navigating Dental Lending". Steve delves into how technological advancements have revolutionized the traditional processes of borrowing money, highlighting the positive disruptions in the banking industry. He provides insights into calculating one's liquidity number and the impact of credit card balances on this figure. The discussion also covers the practicality of engaging in associateships for those launching startups. Steve further elucidates the formal loan approval process, including the nuances of locking in interest rates and the distinctions between lending for startup ventures versus established practices. An essential part of his presentation addresses how banks and underwriters perceive practice expansions and the significance of holding the first position in banking. Notably, he explores the strategy of leveraging equity in one's practice as a down payment for new loans. A critical point of discussion is the use of personal assets, such as one's home, as collateral in conventional business lending. This episode is especially valuable for dental professionals looking to expand, acquire, or start their practices, providing them with a deeper understanding of the financial landscape and strategies for successful borrowing. To gain more wisdom on launching your practice successfully, check out The Practice Launchpad at https://www.thepracticelaunchpad.com EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 11, 202339 min

1868: Techniques to Avoid & Correct Incision Line Opening

On today's episode, Dr. Mark Costes is joined by Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute (CSI) for another exciting Surgical Saturday. The trio dives into a comprehensive discussion, Techniques to Avoid & Correct Incision Line Opening. The focus is on a common surgical complication – incision line opening. The discussion covers techniques to prevent incision line opening, especially in lower arch surgeries, and the importance of meticulous suture practices. Dr. Briskie shares insights on his new protocol for managing these complications, including pre-surgical strategies and the innovative use of Botox to prevent muscle movements that can cause incision lines to open. Additionally, the podcast addresses the mental and physical challenges surgeons face towards the end of long procedures and strategies to maintain focus and energy. The episode is rich with practical advice on surgical techniques, suture selection, and the importance of a meticulous approach to ensure successful outcomes in dental surgeries. Don't miss out on the upcoming events from CSI. Explore and register here: https://www.coloradosurgicalinstitute.com/ EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 9, 202336 min

1867: Mastering Dentistry's Financial Game Pt. 2

On today's episode we're diving into the second half of our engaging crossover episode. In part two of our conversation with Ross Brannon on the Financial Flossing Podcast, we continue our deep dive into the dental industry. This episode focuses on the dynamics of consolidation, the role of DSOs, and the keys to a successful transition in the dental field. Additionally, Ross shares his journey into financial planning, his experiences working with dentists, and his past as an elite lab athlete. This insightful conclusion is filled with valuable lessons and entertaining anecdotes that are sure to resonate with our listeners. If you haven't heard part one yet, I highly recommend pausing here, checking it out first, and then returning for this informative conclusion. EPISODE RESOURCES https://rossbrannon.com/financial-flossing-podcast-with-ross-brannon https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 8, 202326 min

1866: Mastering Dentistry's Financial Game Pt. 1

On today's episode of the Dentalpreneur Podcast, we have a crossover episode with Ross Brannon on his Financial Flossing Podcast. Dr. Mark Costes, delves deep into the essentials of practice management. Ross, a financial analyst who specializes in the dental industry, engages with Mark on a variety of crucial topics. They discuss the origins of the Dental Success Institute, common challenges faced by dentists, and key mistakes to avoid. The conversation also covers Mark's insights on DSOs and his thoughts on industry consolidation. This is part one of a two-part series, packed with invaluable insights for every dental professional. Don't forget to tune in tomorrow for the compelling conclusion in part two of this crossover episode! EPISODE RESOURCES https://rossbrannon.com/financial-flossing-podcast-with-ross-brannon https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 7, 202331 min

1865: Dental RE Fundamentals

On today's episode, join JJ Ditkofsky from the recent presentation at the TPL event in San Diego with his presentation titled "Leases". JJ Ditkofsky of We Care Practice Advisors unfolds the layers of dental real estate, crucial for practice startups and commercial real estate dealings. Dive into the nuances of lease negotiations and strategies that form the bedrock of financial planning for any dental practice. Learn about the startup process and the role of financing, dictating real estate choices and equipment investments. Plus, understand the foresight needed for long-term planning in practice sales, where today's lease agreements can profoundly influence tomorrow's business outcomes. To gain more wisdom on launching your practice successfully, check out The Practice Launchpad at https://www.thepracticelaunchpad.com/. EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 6, 202338 min

1864: Dental Innovation

On today's episode of the Dentalpreneur Podcast, host Dr. Mark Costas welcomes Dr. Michael Lowe, a seasoned dental professional with over 14 years of experience. Dr. Lowe shares his unique journey from the greens of the golf course to the leader of a thriving dental practice. The conversation uncovers the realities of entrepreneurial growth within the dental industry, the importance of building a strong team, and the challenges of staffing in today's market. Additionally, Dr. Lowe discusses his innovative venture, Tef Ball, providing a rare glimpse into the invention process within the dental field. Don't miss this insightful discussion on the blending of clinical expertise and entrepreneurial spirit in modern dentistry. From the onset, Dr. Michael Lowe details his unexpected transition into dentistry, highlighting the determination required to switch careers and excel in a new field. As Dr. Lowe recounts his expansion from solo practice to a multi-location enterprise, he underscores the steep learning curve he navigated and the critical role his support staff played in his success. Staffing challenges have not deterred him; instead, Dr. Lowe emphasizes the significance of fostering a strong team culture for retention in a competitive landscape. The episode also dives into Dr. Lowe's inventive side with the development of Tef Ball, a product aimed at improving dental implant procedures, illustrating the lengthy and intricate journey from conception to market-ready product. To learn more about Dr. Michael Lowe's innovative work and to get a closer look at Tef Ball, visit https://tefball.com/. Join us for a discussion that's as much about the entrepreneurial journey as it is about the dedication to dental excellence. EPISODE RESOURCES https://tefball.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 5, 202342 min

1863: Frameworks for Systemization Success

On today's episode, join Dr. Mark Costes as he delves into the crucial aspects of systemization and calibration for dental practices, from his recent presentation at the TPL event in San Diego titled "Systemization & Calibration". Discover the foundational elements of the 'Elite Practice Blueprint' which highlights six key pillars necessary for a high-performing practice. Gain insights into the APE framework (AI PPE), a strategic approach for effective practice prioritization. Learn about optimal expense ratios for phase 4 practices, and understand when it's advantageous to remain an associate versus transitioning to practice ownership. Explore the differences between fixed and variable expense ratios and the techniques for managing and calculating them. Finally, Dr. Costes discusses the significance of identifying Key Performance Indicators (KPIs) and primary objectives in a dental practice to ensure efficient and goal-oriented management. For more valuable insights, be sure to check out The Practice Launchpad. EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 4, 202320 min

1862: Human Capital Recruitment Meets Tech

On today's episode, we're joined by Trey Tepechin, the innovative CEO and co-founder of Cloud Dentistry. Trey shares his fascinating journey from Harvard Law School to revolutionizing dental staffing. Listen as we explore the inefficiencies of traditional legal practice, the inspiration behind Cloud Dentistry, and how the platform is addressing current challenges in the dental industry." Dive into the world of dental staffing with Trey Tepechin, as he recounts his transition from law to dentistry and how his desire for efficiency led to the birth of Cloud Dentistry. Trey discusses the contrast between his time as an attorney and the creation of a tech platform that is reshaping how dental practices hire staff. As a result of COVID-19, the dental industry faced a significant shortage of professionals, particularly hygienists. Cloud Dentistry responds by unlocking 'fractional units of labor,' allowing dental practices to tap into a wider pool of part-time professionals to fill their staffing needs. This platform offers an alternative to the traditional staffing model, cutting out placement fees and enabling a more direct and cost-effective hiring process. Trey also shares insights on the legal nuances and challenges of using 1099 workers and the platform's success in navigating these complexities. To learn more about how Cloud Dentistry is pioneering change in the dental industry and for a chance to connect with Trey Tepechin, visit www.clouddentistry.com. EPISODE RESOURCES www.clouddentistry.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dec 1, 202344 min

1861: The Shifting Dental Consolidation Landscape Pt. 2

On today's episode, we continue our conversation with Brannon Moncrief, focusing on part 2 of our series on dental practice transitions. Brannon takes us deeper into the financial intricacies of recapitalization events within private equity, strategies for investment returns, and the compelling role of leverage in enhancing these returns. We also discuss the crucial support financial advisors offer to dental practice owners during sales, and why a sell-side advisor could be a game-changer in your transition strategy. Part 2 of our series with Brannon Moncrief offers a comprehensive look into the financial mechanics behind private equity's involvement with dental practices. We dissect recapitalization events, or 'recaps', and their significance for practice owners and investors. Brannon demystifies how private equity firms achieve substantial returns through strategic cost-averaging and leverage, illustrating these concepts with a real estate investment analogy. We also delve into the importance of financial advising during the sale of a dental practice, examining how expert guidance can be the difference between a good and a great sale outcome. Brannon contrasts the approaches to selling a dental practice, highlighting the advantages of employing a sell-side advisor versus direct dealings. Lastly, we explore the full spectrum of services that sell-side advisors provide, detailing how they support clients from the inception of the sale idea to the final transaction. To gain further expertise on navigating the complexities of dental practice sales and to connect with Brannon Moncrief, visit https://dentaltransitions.com/. And if you haven't already, make sure to go back and listen to part 1 of our discussion to get fully up to speed with the valuable insights shared. EPISODE RESOURCES https://dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 30, 202328 min

1860: The Shifting Dental Consolidation Landscape Pt. 1

On today's episode, join us for a discussion with Brannon Moncrief, a seasoned expert in dental practice transitions. We delve into the market dynamics reshaping dental practice sales, the vital role of sell-side advisors, and the changing landscape of DSO activity. Brannon offers his unique perspective on what DSOs seek in acquisition targets and how evolving DSO models impact dentists' roles post-affiliation. Tune in for strategic insights on valuation tactics used by DSOs and private equity firms in the dental space. In part one of our discussion with Brannon Moncrief, we dive into the shifting currents of the dental practice sales market. Brannon unpacks the trend of younger dentists entering the seller's market and the increasing attention from private equity, which is significantly influencing practice valuations. He underscores the critical role sell-side advisors play in enhancing economic outcomes for sellers by negotiating favorable deal structures. We also examine the evolving purchasing behaviors of DSOs, especially under the influence of current economic factors like tightening capital markets. Brannon sheds light on the attributes that make a dental practice an attractive buy for DSOs, from the seller's profile to the practice's operational structure. Furthermore, he discusses how DSO affiliations are transforming, granting doctors greater post-sale autonomy and how these changes affect the valuation process. The conversation rounds out with a detailed analysis of the strategies and tactics DSOs employ in valuing dental practices, revealing how EBITDA adjustments, equity terms, and multiples are utilized in deal-making. For more insights into the dental transitions landscape and to connect with Brannon Moncrief for expert advice on navigating your practice sale, visit https://dentaltransitions.com/. Don't forget to stay tuned for part 1 tomorrow for more invaluable knowledge on making the most of your dental practice transition. EPISODE RESOURCES https://dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 29, 202337 min

1859: Breaking Capacity Ceilings

On today's episode, join Dr. Mark Costes and Sydney Robinson, the Executive Director of Operations at DSN, as they tackle real-world challenges faced by dental practices. With a mix of humor and wisdom, they offer their unique perspectives on managing growth, balancing professional relationships, and cultivating a positive practice culture. Their topics delve into the strategic planning required when a dental practice reaches its capacity limits. Dr. Costes and Sydney discuss the situation of a dentist who is exploring ways to manage a growing patient list and the constraints of a four-operatory practice. They talk about the decision to expand physical space, the complexities of PPO plan management, and the potential of adjusting office hours to accommodate patient demand. The focus shifts to the delicate balance of maintaining professional boundaries when personal relationships intertwine with the business. They share insights on managing situations where a team member, who is also a friend, may not fully respect the professional demands of the practice. Dr. Costes provides thoughtful strategies on addressing such sensitive issues without compromising the integrity of the workplace or personal relationships. Together, they highlight the importance of leadership in nurturing a healthy practice culture, especially when dealing with perceptions of favoritism. Dr. Costes and Sydney emphasize the role of clear communication, setting expectations, and the need for consistent leadership to maintain team harmony and ensure that the practice operates as a cohesive unit. Dive deeper into the world of dental practice management and join the conversation at DSN. Explore a community where education, resources, and peer support converge to drive success. Check out DSN at https://www.dentalsuccessnetwork.com EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 28, 202322 min

1858: Effective Patient Communication

On today's episode, join us as we dive into the world of dental practice efficiency and profitability with Mark and guest, Dr. Ben Kacos. Together, they unravel the secrets of effective patient communication, innovative case acceptance strategies, and techniques to re-engage patients. Whether you're a dental practitioner looking to enhance your practice or just curious about the nuances of dental management, this episode is packed with insights and practical tips. Don't miss these valuable lessons on driving success in your dental practice. This podcast episode focuses on strategies for maximizing case acceptance in dental practices. Mark and Ben discuss effective patient communication techniques, avoiding technical jargon, and innovative methods to re-engage patients. They highlight the use of varied contact methods and tailored offers, emphasizing the importance of consistent messaging across the dental team. Practical insights are offered on enhancing patient interaction from initial contact to treatment presentation, ensuring a cohesive and patient-centric approach in dental practices. Want more insights from Dr. Ben Kacos? Reach out to him at [email protected] for further guidance and resources in dental practice management. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 27, 202328 min

1857: Innovation in Dental Patient Acquisition Pt. 3

In Part 3 of our TPL event series on the Dentalpreneur Podcast, we conclude with powerful insights from Dr. Mark Costes, Dr. Taher Dhoon, Dr. Chris Green, and Laura Maly. Learn about designing impactful signage, using local influencers, harnessing the power of before-and-after case studies, leveraging video testimonials, and effectively responding to negative reviews. The final part of the series dives into the physical aspects of marketing, like creating effective signage and collaborating with local influencers. The episode highlights the importance of trust-building tools such as before-and-after case studies and video testimonials. Plus, get expert advice on responding to negative reviews in a way that protects and even enhances your practice's reputation. Thank you for joining us in this comprehensive marketing series. If you've missed the earlier episodes, I highly encourage revisiting Part 1 and Part 2 for a full spectrum of dental marketing expertise. EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 24, 202329 min

1856: Innovation in Dental Patient Acquisition Pt. 2

Welcome back to Part 2 of our TPL event series on the Dentalpreneur Podcast. Today, Dr. Mark Costes, Dr. Taher Dhoon, Dr. Chris Green, and Laura Maly discuss key strategies for growing your patient base with goodwill, maximizing Google My Business, the realities of DIY marketing vs. using agencies, and the power of authentic internal marketing. This installment focuses on cultivating goodwill for sustainable growth. Discover strategies for enhancing your practice's digital presence, especially through Google My Business. The speakers weigh the advantages and drawbacks of DIY marketing versus agency collaboration. Emphasis is also placed on authenticity in internal marketing and mastering the art of conversation to connect with patients. Ready to take your marketing to the next level? Tune in to Part 3, where we cover building effective signage, engaging local influencers, and more. If you missed Part 1, be sure to check it out for foundational marketing strategies! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 23, 202336 min

1855: Innovation in Dental Patient Acquisition Pt. 1

On today's episode of the Dentalpreneur Podcast, we delve into Part 1 of our series from the TPL (The Practice Launchpad) event in San Diego. Join Dr. Mark Costes, Dr. Taher Dhoon, Dr. Chris Green, and Laura Maly as they explore advanced strategies for new and existing dental practices. Discover how to keep your lead list engaged, create a unique identity for your practice, and maintain clinical and social momentum. Tune in for invaluable insights! In this episode, our experts share innovative approaches for both de novo and existing dental practices. Learn how to effectively nurture your lead list, ensuring potential patients remain interested and engaged. They also discuss crafting a radical differentiator, setting your practice apart in a crowded market. Plus, gain insights into creating momentum, both clinically and socially, to elevate your practice's presence and appeal. Eager for more marketing wisdom? Don't miss Part 2 of our series, where we dive into building goodwill and leveraging Google My Business. Check out the next episode tomorrow! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 22, 202341 min

1854: Dental Career Benchmarks & Goals

On today's episode, we're excited to share a special crossover episode from the Dental Unfiltered Podcast, where Dr. Andrew Vallo and Matt Brown had an insightful conversation with our very own Dr. Mark Costes. In this episode, we delve into the complexities of achieving work-life balance in the demanding field of dentistry. In this crossover episode from the Dental Unfiltered Podcast, Dr. Mark Costes engages in a thought-provoking conversation with Dr. Andrew Vallo and Matt Brown, exploring the multifaceted world of dentistry. They delve into the concept of work-life balance, sharing insights on how to navigate professional and personal commitments effectively. Dr. Costes reflects on his personal journey, emphasizing the evolution of his understanding of life outside work. The discussion also covers the unique challenges of leading a dental practice, from managing stress and implementing systematic processes to fostering strong leadership within the team. Additionally, they touch upon the impact of coaching, mentoring, and the importance of goal setting for achieving a harmonious balance between professional growth and personal well-being. The conversation also critically examines the influence of external marketing and coaching on dentists, highlighting the potential pressures they create. For more in-depth discussions on these topics, check out the Dental Unfiltered Podcast here: https://www.dentalunfilteredpodcast.com EPISODE RESOURCES https://www.dentalunfilteredpodcast.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 21, 202345 min

1853: Office Management Mastery

On today's episode, we're joined by Sydney Robinson, the Executive Director of Dental Success Network. Mark and Sydney discuss the highlights and insights from the recent Office Manager Workshop in Omaha, Nebraska. Sydney shares her journey from office manager to a leader and mentor, emphasizing the transition from managing to leading, and the importance of empowering and inspiring the dental team. Additionally, they explore trending topics within DSN, including outsourcing to remote workers, the distribution of production for adjunctive services between dentists and hygienists, and implementing call center services to handle high call volumes. The conversation delves into the benefits of onboarding with the right training, and the value of in-house versus outsourced call handling, providing actionable strategies for dental practices. To join DSN, head on over to https://www.dentalsuccessnetwork.com/ and see if the network is the right choice for you! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 20, 202342 min

1852: Demystifying Advanced Prosthetics

On today's episode, Dr. Mark Costes is joined by Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute (CSI) for another exciting Surgical Saturday. The trio dives into a comprehensive discussion, demystifying advanced prosthetics on full-arch hybrid cases. We delve into the often-underestimated complexities of prosthetic procedures in full arch hybrid cases. While advancements in digital dentistry have streamlined some aspects, the reality is that patient follow-ups for prosthetic adjustments are frequent and necessary. We discuss the critical importance of precise implant positioning and the intricacies of prosthetic design for ensuring optimal patient outcomes. We also explore the merits of next-day prosthetic delivery, which allows for meticulous work without overtaxing the patient. Finally, we touch upon common post-operative complications, highlighting the crucial role of patient education in post-surgical care to prevent issues and promote healing. Tune in to unpack these topics and more, as we navigate the nuances of dental prosthetics. Don't miss out on the upcoming events from CSI. Explore and register here: https://www.coloradosurgicalinstitute.com EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 18, 202337 min

1851: Strategic Financial & Business Planning Pt. 2

On today's episode, we have the second of a 2-part series from the TPL (The Practice Launchpad) event in San Diego, CA. Marks' presentation, "Vision, Business Planning & Financials" is broken down and shared in this episode. Mark engaged in a robust debate about the importance of various assessments, such as leadership evaluations, team culture surveys, and monthly performance reviews, to gain a better understanding of the nuances within our practice and identify areas for improvement. We also broke down the critical components of effective meeting management using the PITA framework, which stands for presence, intention, time, and agenda, to ensure our discussions are focused and productive. Furthermore, we explored the concepts of lag and lead measures, understanding their distinct roles in monitoring and steering the development and success of our dental practice. If you missed part one, go back and listen to yesterday's episode of Mark's presentation, then check out the TPL website to see if https://www.thepracticelaunchpad.com/ is right for you! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 17, 202321 min

1850: Strategic Financial & Business Planning Pt. 1

On today's episode, we have the first of a 2-part series from the TPL (The Practice Launchpad) event in San Diego, CA. Marks' presentation, "Vision, Business Planning & Financials" is broken down and shared in this episode. Mark shared insights on the crucial role of vision planning in setting a definitive path for a dental practice's future, highlighting how a clear vision can inform strategic decisions from the outset, particularly when starting a new practice. We delved into the Dental Success Institute (DSI) Mastermind Ethos, emphasizing the value of a collaborative environment that fosters growth. Additionally, we tackled the importance of understanding the turnover cost rate and its significant influence on a practice's financial well-being. Finally, we concluded with reflections on the diverse aspects of leadership and their profound effect on a dental practice's success. Stay tuned for tomorrow's conclusion of Mark's presentation and in the meantime, check out the TPL website to see if https://www.thepracticelaunchpad.com/ is right for you! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 16, 202329 min

1849: Decoding Dental Practice Challenges Pt. 2

On today's episode, we have the second part in a 2-part series from an event hosted by both Dr. Paul Goodman, Founder & CEO of Dental Nachos & Dentist Job Connect, and Dr. Mark Costes. Mark breaks down how to determine your baseline level of systemization. He discusses how to utilize foundational principles to inspire and motivate your team and lastly, analyzing and giving an objective score for leadership in your dental practice. Ready to elevate your dental practice? Check out the Dental Success Institute at https://www.truedentalsuccess.com EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 15, 202326 min

1848: Decoding Dental Practice Challenges Pt. 1

On today's episode, we have the first part in a 2-part series from an event hosted by both Dr. Paul Goodman, Founder & CEO of Dental Nachos & Dentist Job Connect, and Dr. Mark Costes. Mark discusses the transition from dental practice ownership to focusing on philanthropic work, sharing his journey from owning multiple practices to doing dentistry solely as a charitable act. He highlights the significance of systematic thinking in business operations, discussing the importance of operational systemization and creating frameworks for efficiency and effectiveness. He also delves into the concept of the 'success tax', explaining that with greater success comes greater challenges, and stressing the importance of being equipped to handle those challenges. Ready to elevate your dental practice? Check out the Dental Success Institute at https://www.truedentalsuccess.com EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 14, 202325 min

1847: Software Consolidated

On today's episode of the Dentalpreneur Podcast, join me as I sit down with Jeanina Pizzano, the dynamic Director of Strategic Partnerships at Carestack. With her deep-rooted experience in the dental industry, Jeanina delves into the transformative impact of Carestack's innovative, cloud-based software on dental practice management. Don't miss out as we explore the intersection of technology and dentistry, and uncover insights on streamlining your practice for success Pizzano, with over 17 years of experience in dentistry, discusses her journey, emphasizing the role of innovation and partnership in the field. She highlights the challenges dental professionals face in managing practices and the need for efficient systems. Pizzano explains the advantages of Carestack's all-in-one, cloud-based software solution in streamlining practice management. The discussion also touches on the software's features, including AI integration, and the importance of personalized training for effective transition and adaptation. Interested in revolutionizing your dental practice with cutting-edge technology? Check out CareStack at https://carestack.com/ and for personalized insights, don't hesitate to reach out to Jeanina at [email protected]. Dive into the future of dental practice management today! EPISODE RESOURCES https://carestack.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 13, 202335 min

1846: Super GP Strategies

On today's episode of the Dentalpreneur podcast, we dive into the presentation 'From GP to Super GP' by Dr. Taher Dhoon and Dr. Dan Briskie, held at the recent DSI Mastermind in St. Louis. In their presentation "From GP to Super GP" at the DSI Mastermind in St. Louis, Dr. Taher Dhoon and Dr. Dan Briskie highlighted the journey of General Practitioners (GPs) evolving into Super GPs. They emphasized continuous learning, skill development, and confidence-building, focusing on complex procedures like surgical extractions, orthodontics, and implants. They discussed the benefits of in-house procedures for patient care and profitability, including detailed techniques for tissue manipulation and implant placement. They stressed the importance of patient-centric treatment planning, mentorship, and adapting to new knowledge and feedback. The discussion also covered advanced procedures like sinus augmentation, material choices for dental prosthetics, and handling anatomical challenges. To learn more about advanced surgical techniques and dental practice enhancement, check out the Colorado Surgical Institute at https://www.coloradosurgicalinstitute.com/ EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 11, 20231h 16m

1845: Crafting A Patient Experience

On today's episode, we have Dr. Ben Kacos, a standout member of the Dental Success Institute (DSI) and a Black Belt coach hailing from Shreveport, Louisiana. Dr. Kacos shares his journey of significant growth in the dental industry and delves into his upcoming live training session in Scottsdale, Arizona. This session will cover critical areas such as treatment planning, case acceptance, and marketing—areas where Dr. Kacos has demonstrated exceptional proficiency as he expanded his practice from modest beginnings to a substantial enterprise. In this episode, Dr. Ben Kacos shares his insights on the transformative impact of sedation dentistry on both patient experience and practice growth. He discusses the dedication required to obtain an IV sedation license and its value as a differentiator for dental practices. Dr. Kacos stresses the importance of a proactive and affirming patient interaction, starting right from the initial phone call to ensure a 'yes' culture within the practice. He details how a choreographed approach to patient care, from ambiance to staff training, primes patients for a positive reception to treatment recommendations. Moreover, Dr. Kacos highlights the effectiveness of empowering staff to handle diagnostics and treatment discussions, which streamlines the case presentation process and boosts patient case acceptance. His upcoming live training promises to delve into these practices in more detail, offering attendees a comprehensive strategy to refine their approach to case presentation and marketing, with the goal of driving substantial practice growth. Listeners can dive deeper into Dr. Kacos's strategies by attending his live training. For more information, reach out at [email protected] and don't miss the opportunity to revolutionize your practice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 10, 202333 min

1844: Capturing A Company's Cultural Essence

On today's episode, we're thrilled to welcome Chris Ronzio, founder and CEO of Trainual, a trailblazing software platform that's redefining how businesses onboard, train, and scale their teams. Chris's journey from a teenage entrepreneur to a best-selling author and thought leader in business efficiency exemplifies the spirit of innovation and excellence. Join us as we uncover the story behind Trainual, Chris's personal mission, and the profound impact his work is having on businesses across 180 countries. In our conversation, Chris delves into the genesis of Trainual, revealing how a high school video production company sparked the need for effective delegation and training methods. He illuminates the four pillars of Trainual—company profile, people, policies, and processes—and how these elements form the bedrock of a robust training system. Chris emphasizes the value of capturing a company's cultural essence, ensuring every team member, from interns to executives, shares a common understanding of the mission and operations. We also explore the role of AI in Trainual, how it simplifies content creation, and aids in knowledge retrieval, making the platform an indispensable part of any company's growth toolkit. Real-world success stories from various sectors, including Iron Man and marketing firms, showcase Trainual's versatility and its role in streamlining HR processes, saving costs, and fostering consistent employee training. For listeners eager to transform their business's training and onboarding experience, visit trainual.com and use code "dentalpreneur20" for 20% off. Discover how Trainual can unlock your team's potential and drive your business forward. EPISODE RESOURCES www.trainual.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 9, 202344 min

1843: AI, Bioengineering & Dentistry

On today's episode, we're thrilled to introduce Parsa Shahidi, a D4 dental student with a fascinating blend of experiences in biomedical engineering, entrepreneurship, and with an upcoming residency at Harvard School of Dental Medicine. Dr. Costas leads the conversation, highlighting the unexpected paths that brought them together and delving into Parsa's multidisciplinary approach to dentistry. Parsa steps us through his journey from a Massachusetts upbringing imbued with entrepreneurial spirit, through his pivot from biomedical engineering to dentistry, influenced by a desire to impact healthcare. He shares the story behind founding an audio engineering technology company and how his startup experiences are shaping his contributions to dental AI and oral health. We get an intimate look at his academic and professional odyssey, which showcases a balance of technical prowess and business insight, leading him to the dental field. As a dental student, Parsa confronts the dual challenge of managing startup ventures while immersing himself in rigorous academic training, a testament to his commitment to maintaining a rich tapestry of interests. Looking forward, Parsa discusses his aspiration to intertwine his clinical practice with technological innovation, particularly focusing on the potential of AI in specialties like endodontics. To get a glimpse into the future of dentistry through Parsa's eyes and to keep up with his innovative endeavors, make sure to visit his LinkedIn profile at https://www.linkedin.com/in/parsa-shahidi-091554121/. Join us to uncover how Parsa is not just preparing for a future in dental medicine but actively shaping it through a unique blend of engineering acumen and entrepreneurial zeal. EPISODE RESOURCES https://www.linkedin.com/in/parsa-shahidi-091554121 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 8, 202353 min

1842: DSOs, Multiples & Liquidation

On today's episode, Mark sits down with Chip Fichtner, the principal of Large Practice Sales (LPS), to delve into the transformative trends of consolidation and investment in the dental industry. They discuss the significant impact of 'invisible' Dental Support Organizations (DSOs) and how they are reshaping the landscape of dental practice ownership. In an enlightening conversation, Dr. Costes and Chip Fichtner examine the surge of over $10 billion of new equity capital pouring into dental consolidation. They unravel the concept of 'invisible' DSOs—entities that partner with practices to offer support and capital while preserving the practice's unique identity and autonomy. Exploring the dynamics of invisible DSOs, the duo sheds light on how these organizations, backed by diverse investors such as private equity, family offices, and sovereign wealth funds, prefer to acquire a majority stake in dental practices. They operate as 'silent' partners, offering substantial support systems without altering the practice's established brand or operational software. The discussion then pivots to the critical factors influencing practice value and multiples during acquisitions. Chip provides insights into how the number of bidders, practice growth rates, and regional demographics—especially in high-demand areas like the Sun Belt—play a significant role in determining a practice's market value. Highlighting the benefits of partnering with DSOs, they discuss how practices can leverage improved digital marketing, recruitment capabilities, and negotiate better reimbursement rates and benefit costs, courtesy of the DSO's expansive network and scale. Fichtner elucidates the strategic approach LPS employs to represent dental practices. He emphasizes their meticulous process in connecting sellers with the ideal invisible DSO buyers, aiming to establish synergistic relationships that maximize practice valuation. Finally, the concept of the 'First Bite' and 'Second Bite' of the apple is explained. Chip breaks down the financial implications of initial cash-outs at closing and the potential for future earnings through strategic partnerships. They underscore the exponential growth potential of retained equity when aligning with the right DSO. For a deeper dive into the future of dental practice ownership and to explore opportunities for your practice, visit Large Practice Sales at largepracticesales.com. Discover how invisible DSOs can become a game-changing partner for your practice. EPISODE RESOURCES largepracticesales.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 7, 202349 min

1841: The Dental Boardroom

On today's episode, we have the pleasure of repurposing Dr. Mark Costes's insightful conversation from Wes Read's The Dental Boardroom podcast, bringing the key highlights directly to our listeners. Join us as Dr. Costes delves into the lessons and experiences that shaped his professional path. Dr. Costes recounts his unique journey from being an athlete to establishing himself in the field of dentistry, underscoring the parallels between the resilience and teamwork seen in sports and their importance in dental practice. He shares entrepreneurial lessons from his early venture into the catering truck business and how this experience was instrumental in his successful transition from an associate dentist to owning his practices. Despite facing learning challenges and multiple rejections from dental schools, Dr. Costes's story is one of unwavering persistence, culminating in his entrepreneurial achievements. The episode also sheds light on the necessity of business education for dentists, discussing the "Associates on Fire" program which aims to prepare dentists for practice ownership through a comprehensive business education. Dr. Costes emphasizes the substantial returns on investing in business management and financial education over conventional financial investments, advocating for continued professional growth and learning. To gain further insights into the business side of dentistry and to explore the valuable resources mentioned in our discussion, don't forget to check out Wes Read at www.practicecfo.com. Discover the tools and knowledge that can empower your dental practice to thrive in today's competitive landscape. EPISODE RESOURCES www.practicecfo.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 6, 202357 min

1840: Zirconia Implants

On today's episode, Dr. Mark Costes is joined by Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute (CSI) for another enlightening Surgical Saturday. The trio, along with special guests Jamie Levine and Brittany Sherwin from NeoDent, dive into a comprehensive discussion comparing different implant types and protocols, with a spotlight on zirconia implants. The episode kicks off with Dr. Briskie sharing his journey from skepticism to acceptance concerning zirconia implants, attributing the shift to increased patient demand driven by aesthetic preferences and theoretical allergy concerns related to titanium. Brittany Sherwin chimes in on the historical evolution and adoption of zirconia implants, emphasizing NeoDent's innovative two-piece ceramic design tailored for aesthetic and immediate loading protocols. A substantial portion of the discussion is dedicated to contrasting the placement protocols of zirconia and titanium implants, led by Dr. Briskie. He elaborates on the need for a delicate approach when handling zirconia implants to prevent cracking, a common issue attributed to the difference in torque requirements between zirconia and titanium. The discussion navigates through the detailed steps of preparing the osteotomy, the use of bone taps, and the importance of adhering to specified RPM and torque values to ensure the successful placement of zirconia implants. Dr. Dhoon supplements the conversation by sharing his own experiences and the need to unlearn some muscle memory associated with titanium implant placement to accommodate the delicate nature of zirconia. The episode is rich with practical insights, offering listeners a deep dive into the nuanced world of implantology, especially the emerging trend and protocols surrounding zirconia implants. Dr. Briskie and Dr. Dhoon's shared experiences and the information provided by the NeoDent representatives make this episode a valuable resource for dental practitioners keen on staying updated with the evolving landscape of dental implant materials and techniques. Don't miss out on the upcoming event from CSI. Explore and register here: https://www.coloradosurgicalinstitute.com/#1 EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Nov 4, 202338 min