The Connected Leadership Podcast

In this episode of the Connected Leadership Podcast, Andy Lopata interviews Zaza Pachulia, a former professional basketball player and current executive at the Golden State Warriors. Zaza won two NBA championships with the Warriors and played over a thousand games in the NBA. He was born in Georgia and came to the US via Turkey, overcoming the enormous competition of traditional basketball-playing nations. He discusses his passion for basketball and shares how his love and commitment to the game, combined with his hard work, sacrifice, and self-discipline, helped him achieve success in an arena where talent alone is not enough. Pachulia also talks about the challenges he faced in maintaining relationships with friends and family while dedicating his life to basketball and how he achieved balance during the off-season. Zaza shares his early struggles in the league and how he focused on overcoming his weaknesses to become a top player. He emphasises the importance of acknowledging one's weaknesses, being open to learning, and seeking help. Zaza also talks about the support he received from his teammates, mentors and coaches. He gives examples of how veteran players mentored him and shared their knowledge and experience with him, and how his European older brother, Tony Kukoc, helped him navigate his early career. Zaza reflects on his struggles throughout his 16-year career, including the cultural shock and mental health challenges, and discusses how he addressed them through positivity, consistency, and with support. Andy and Zaza talk about the importance of being a role model, inspiring and motivating kids throughout his career, emphasising the impact that role models had on him when he was growing up. Mentoring young players, such as Yanis Antetokounmpo, and being a positive influence is an essential part of his post-basketball career. Zaza also highlights the importance of continuing to learn and grow, citing his own experiences studying at prestigious business schools in the US. He stresses the importance of being prepared for life after sports, as injury or unexpected circumstances can abruptly end a career; athletes need to have a plan B. Communication and connection within organisations has been important. Also, bridging business and sports departments and understanding the business side of the NBA. This episode highlights the importance of caring deeply about one's work, investing hours of hard work, sacrifice, and self-discipline, and achieving balance in life to succeed professionally and personally. Listen to this episode to learn more from Zaza and his journey to success! Connect with Andy Lopata Website Connect With Zaza Pachulia LinkedIn

In this episode of the Connected Leadership podcast, Andy Lopata speaks with Annetta Marion, the producer of the biopic film "Still: A Michael J. Fox Movie", directed by Oscar-winning filmmaker Davis Guggenheim. The film charts the career and struggles of Michael J. Fox with Parkinson's disease. Annetta shares her personal journey into the entertainment industry and her love for storytelling. She also discusses her rules for great storytelling and the importance of engaging viewers in a narrative. Prior to "Still", she worked on Oprah's Master Class docuseries and shares her experience of working with iconic figures who shared their stories. She emphasises the importance of caring deeply and meeting people where they are, irrespective of their status or title. The conversation then shifts towards Annetta's role as a producer on "Still" and working with director Davis Guggenheim. Annetta emphasises the importance of being adaptable, building relationships, and mentoring others. Annetta highlights how important it is to win the trust of the people involved in a project and create an atmosphere where people feel comfortable and are able to act naturally in front of the camera. Annetta explains how the movie "Still" is not just about Michael J. Fox's Parkinson's disease but his entire journey and path, and how it was a collaborative effort to tell his story. She talks about the power of storytelling and the importance of teamwork in creating a successful film. Further, Annetta talks about her latest project, a little horror movie called "Communion," which departs from her previous work in its minimalist approach to dialogue. She also discusses the power of improv, not just for entertainment but as a life lesson, and how it can build confidence and help prepare people to be ready for opportunities. Annetta highlights that talent does not discriminate, and it's crucial to be prepared and let the universe do its part in finding opportunities. Overall, the episode highlights the power of storytelling in connecting people and creating engagement and provides insights on how to build relationships, care deeply, and mentor others. The conversation delves into the importance of winning trust in a project and creating a comfortable environment for building great relationships with team members to perform well. Listen now to learn more about Annetta's latest project and how the power of storytelling connects people. Connect with Andy Lopata Website Connect with Annetta Marion Website

In this episode of the Connected Leadership Podcast, Andy Lopata chats with John Maguire, the Regional Vice President of Sales in EMEA for Sugar CRM. The conversation covers a wide range of topics related to managing professional relationships and customer relationship management (CRM) systems. They start by discussing the capture of information in conversations, the need to prompt interactions with customers who have drifted off the radar, and the ways technology can improve customer relationships. John emphasizes the importance of using CRMs to reduce customer churn, increase customers, and reduce the cost of admin, as well as the role of AI in creating process automation workflows. Andy and John discuss the need for a 360-degree view of the customer and the importance of optimising each interaction with customers across the business. John Maguire also talks about how to avoid the dreaded task of inputting data into CRMs by building it within the flow of work and showing the value to users. He also touches on the balance between technology and humanity, how CRMs can support human interaction rather than replace it, and the applications of AI in the sales process. John highlights that AI can help with secondary selling, but primary selling still requires the human touch of sales professionals understanding clients and addressing their unique needs and challenges. The conversation then shifts towards maintaining authenticity in sales automation and ethical selling. Andy and John emphasise the importance of customer success and staying connected with clients beyond the initial sale to ensure they get the most out of their investment and are happy with the purchase. Andy and John explore the VCP model - visibility, credibility, profitability - and the significance of creating buying conversations rather than selling conversations. They look at the impact of gender differences on sales approach and customer relationships. The episode concludes with a discussion of the value of doing what's right and ethical in business, even if it does not result in immediate returns.. This episode explores ways to foster authentic relationships with customers, how to leverage technology to improve customer relationships, and the importance of doing what's right in business. Tune in to learn more. Connect with Andy Lopata John Maguire Sugar CRM

In this episode of the Connected Leadership podcast, Andy Lopata interviews Beth Sherman, speaker, comedian, and multiple Emmy Award-winning comedy writer, whose credits include The Tonight Show, Ellen and the Academy Awards. She passionately believes that humour is a skill that can be taught, and speaks to teams and leaders about how to use humour to connect quickly with customers, colleagues and audiences. Beth offers insights into the world of comedy writing and reveals the collaborative process that takes place between writers, producers, and comics in delivering successful content to millions of viewers. Andy and Beth discuss the professional relationship between comics and writers, the importance of chemistry in delivering successful jokes, and how it differs when writing for an individual's voice rather than writing for oneself. Additionally, Beth highlights the challenges of writing topical content and the unique role that humour can play in developing professional relationships. Beth also shares her experience performing stand-up comedy for the US Army in combat zones and forward operating bases in Iraq. The topic of diversity in the writer's room is touched upon, with Beth acknowledging that while diversity is important, it sometimes comes down to hiring people who can do the best job. Beyond comedy writing, she has written speeches for corporate executives and helps them inject humour into their presentations. She highlights the importance of spotting comedic opportunities and finding the funny in what you're saying, rather than trying to tell jokes. Throughout the episode, the importance of self-awareness emerges as a key component in establishing connections and finding common ground with others in the workplace. Andy and Beth emphasise the importance of using humour appropriately and avoiding banter that may not be appropriate in a professional setting. Beth now focuses on speaking and showing how to use humour to make connections, how to use humour to connect with colleagues, and how leaders can use humour to make themselves more accessible to their teams. The episode offers valuable insights on the role of humour and self-awareness in building relationships and navigating professional situations. If you want to learn more about using humour effectively to build relationships and connect with others, don't miss out on this opportunity to enhance your communication skills and connect with others in a fun and meaningful way! Connect with Andy Lopata Website Beth Sherman WEBSITE LINKEDIN YOUTUBE

Neil Mullarkey is a renowned comedian and an expert in communication. He began his career as President of Cambridge Footlights and then he teamed up with Mike Myers. Neil has also shared the stage with household names from Eddie Izzard, Dawn French, Paul Merton, Josie Lawrence, Eric Sykes and Christopher Biggins. He has participated in the Radio 4 shows I’m Sorry I Haven’t a Clue, Just A Minute and appeared in Whose Line Is It Anyway, QI and two Austin Powers movies. In 1985 he and Mike Myers founded the Comedy Store Players and Neil can often be found improvising at the venue on Sundays. He now teaches improv and other theatre skills, helping people to gain confidence and to work together more creatively and effectively. Above all, he encourages people to have fun in the workplace – teaching them to listen to one another more carefully and to laugh at themselves. Neil gives workshops and online coaching worldwide, has worked with leading companies and with prominent names in the world of sport. Andy and Neil discuss the power of being in the moment and the positive effect this can have on relationships in business. Creativity and innovation can result by being prepared to listen and move away from your agenda when that moment occurs. His forthcoming book, In The Moment: Build your Confidence, Communication and Creativity at Work, uses a range of case studies to illustrate his ideas and is a witty, engaging and inspiring guide to achieving success in the workplace. Neil is talking about the new book on 7th June 2023 in London. You can attend in person or remotely. https://www.eventbrite.com/e/phls-2023-neil-mullarkey-on-laughter-at-work-tickets-617662022737?aff=odcleoeventsincollection&keep_tld=1&fbclid=IwAR06WtpcBRDdktbLXxo0nUes1EPoCkYvS1FmPomN-HBb4hjrxFtKctPKxcM

In this episode of the Connected Leadership podcast, Catherine Stothart, a leadership coach, speaker and author of How to Get On with Anyone: shares insights with Andy Lopata on using personality styles to build stronger relationships. Catherine explains the difference between trait approach and type approach, stating that type is best used for self-development rather than assessment and selection. She also introduces the Interaction Styles Framework, which collapses the 16 personality types into four groups of communication styles based on emotions that drive behavior. The four interaction styles are: Mobilizers, Energizers, Navigators, and Synthesizers, and Catherine explains that people can flex between these styles depending on the situation. Catherine discusses her book, Motivation: The Ultimate Guide to Leading Your Team, which focuses on the four core psychological needs shared by all humans: belonging, competence, freedom, and self-actualisation. The episode highlights the importance of understanding different communication styles to manage conflicts and have successful interactions. Catherine notes that being aware of one's behavior and emotions is key to better understanding and managing communication and relationships.. Andy Lopata and Catherine also delve into how this knowledge on communication styles can help us influence other people, build power and charisma, and manage imposter syndrome. Catherine emphasises that influencing people is about matching impact to intention and understanding how to communicate with the other person based on their style. She notes that charisma comes from making others feel good while also having moral underpinning and integrity. Understanding one's own style and realizing that others have different communication styles can boost confidence and help manage imposter syndrome. This episode provides valuable insights on communication styles and their impact on relationships, highlighting the importance of understanding and adapting to different styles to build stronger connections and positive interactions. The episode also offers practical tips for managing life, work, and relationships to do more of what energises and fulfills us, emphasising the importance of self-awareness and understanding in building strong relationships and leading effectively. Connect with Andy Lopata Catherine Stothart

In this episode, Andy Lopata speaks with two incredible guests Jo Berry and Richard McCann about their experiences of trauma and forgiveness. Both lost a parent to violent acts - McCann's mother was murdered by serial killer Peter Sutcliffe in 1975, and Berry's father was killed in the IRA's bombing of the Conservative Party Conference in Brighton in 1984. Despite the immense tragedy, both found ways to come to terms with their loss and seek positive outcomes. McCann became a motivational speaker, while Berry started the charity Building Bridges For Peace. McCann shares his journey of forgiveness, beginning with forgiving his abusive father and eventually letting go of his anger towards Sutcliffe. He discusses how he tried to understand Sutcliffe as a human being, although his attempts to meet with him were rejected. However, McCann highlights that compassion and forgiveness can lead to healing and positive change, despite this painful journey. Berry shared how she made the decision to meet with the man responsible for her father's death. She stresses the importance of listening to one's gut instinct and taking responsibility for one's own healing by choosing a way that does not involve the person who hurt you. McCann & Berry also share personal experiences of forgiveness and healing, highlighting the power of forgiveness in bringing personal growth and positive change. They reflect on how their experiences have impacted their ability to forgive people for everyday issues, acknowledging that it's a journey with ups and downs. They also emphasise the importance of owning up to our mistakes, repairing harm, and creating stronger connections McCann shared how writing a book about his life without consulting his wider family impacted his relationships. Berry and McCann stress the importance of having supportive friends and family who will be there for you even if they disagree with the choices you make. They share how they have dealt with family members who do not support their choices and have focused on the positive relationships in their lives. This episode underscores the need for individuals to take control of their own mental wellbeing and not blame others for how they feel. Join us in this inspiring conversation and gain valuable insights into the power of forgiveness, understanding, and compassion in personal and professional growth. Connect with Andy Lopata Richard McCann Jo Berry

In this episode of the Connected Leadership Gold, Andy Lopata interviewed Russell Best OBE who was Commander of HMS Cumberland and Head of Strategy Management at the UK Ministry of Defence, advising on defence and security issues. Andy and Russell discuss what underpins successful operations across the military and business worlds. Relationships are key in both but values are very different in terms of focus and initiative. They look at how this affects hierarchies, leadership and the creation of a culture that generates a common or shared experience. Andy and Russell also talk about the different facets of networking and the importance of the depth of relationships rather than the size of your network. In hierarchical structures there is a fear of stepping out of line, of creating resentment among colleagues which doesn’t exist in the military where everyone has a common shared experience and networks go across ranks. The accessibility of leaders is also an important factor: how do I get noticed and build my relationship with senior management. Please note there is no Thursday episode

For the next two weeks we will be exploring Connected Leadership Gold, past episodes that you may have missed. This week, Andy's guest is Itay Talgam, conductor of the Tel Aviv Philharmonic Orchestra. Andy and Itay discuss what leaders can learn from the great conductors. A new conductor meeting with an orchestra, has to build trust often from resistance. The art of the conductor is to take a group of highly skilled, artistic individuals, making them one and creating beautiful music. Andy and Italy talk about the importance of having a dialogue; of creating relationships with musicians in the orchestra and agreeing together on the meaning of the music; what is the music saying? Andy and Itay also discuss the importance of getting the conductor's message across and how to control the outcome. Command and control leadership can stifle creativity. This is the importance of developing professional relationships. Please note there is no Thursday episode.

In this episode Andy Lopata speaks with Neil Jurd, OBE, who has extensive experience in leadership development from his time as a British Army officer and leading expeditions worldwide. Neil advocates for the power of relationships to break down hierarchies and reduce bureaucracy, which he has witnessed as being more effective in building stronger teams. Neil suggests that creating a safe culture where people feel comfortable in contributing to the organisation's purpose is essential for leaders. To accomplish this, leaders must be clear about the organisation's objectives and develop personal relationships with team members by showing interest in their lives beyond work. He advises leaders to be themselves and rely on personal power rather than positional power, as positions and ranks are fragile forms of influence. Additionally, he emphasises the importance of creating a relaxed environment for conversations and allowing team members the freedom to learn and grow under their leadership. The conversation also covers the significance of education and shared knowledge within a team. Neil highlights that leadership training and education should be available to the entire team and recommends book clubs where team members can discuss key principles and ideas. The shared understanding and terminology developed through education can give a team a sense of shared purpose and help break down barriers. In discussing diversity, tensions within a team are more likely to arise from fundamental differences in values rather than differences in background or beliefs. Neil shares his five rules of connecting and emphasises the importance of creating a culture where everyone in the team feels valued and significant, leading to the breakdown of traditional hierarchies and bureaucracy. This episode provides practical insights for leaders to develop their personal power, create deeper connections within their team, and foster a safe culture that values diversity and shared knowledge for stronger overall performance.

In this episode, Andy Lopata is joined by Una Murphy and John Niland to discuss the importance of self-compassion, self-esteem, and self-worth in building strong relationships and networks. Una Murphy is an experienced executive coach working around wellbeing and resilience, and John Niland specializes in building professional identities both with teams and individuals, rooted in understanding self-worth. John explains the differences between these three terms and how they affect our relationships with ourselves and others. He notes that self-esteem is often based on our reputation with ourselves, which is conditional and can be affected by our successes and failures in life. In contrast, self-worth is unconditional and not based on performance or behavior. John also discusses how self-worth can help us build better relationships with others, as it allows us to be more interested in other people rather than trying to impress them. He gives examples of how the COVID-19 pandemic has affected our relationship with ourselves and highlights the importance of developing self-compassion, particularly during difficult times. Una Murphy, discusses the importance of self-worth and how it differs from self-esteem in building trust and strong relationships. Una emphasize that trust is built when people approach relationships from a place of comfort and listen to each other with humility. The guests also suggest that coaches need to shift from self-esteem coaching to exploring how individuals can be valuable to others. The conversation delves into the impact of social media on our self-esteem and how it affects our ability to connect authentically. They explore the topic of the indifference of others and the craving for attention, which has grown with the rise of social media and the plea for likes. John explains how self-preoccupation has been on the rise since the 80s and how it may be the cause of social media, rather than the other way around. People often suffer from feeling invisible despite putting in effort into their career, business, coaching practice, or creative endeavors. To combat this feeling, John suggests coming back to how you can be valuable, irrespective of whether people are buying it or not, and building a professional identity based on who you are, rather than what you do. Andy shares a powerful takeaway from a self-development program that he did, which is the NATO acronym, meaning "not attached to the outcome." It’s essential to focus on the value you bring, rather than the opinions of others, and to develop deep roots in what you stand for, which can help you survive times of indifference and transition. The episode provides valuable insights into building strong relationships and networks by first connecting with oneself. John Niland's book The Self-Worth Safari invites us on a powerful adventure to uncover the intrinsic state of value, which is ultimately untouched by changing fortune. The book is for anyone looking for more energy, confidence and a deeper belief in themselves. This could include people in career transition, young professionals, independent professionals and leaders who want to inspire others. Connect with Andy Lopata Una Murphy John Niland

In this episode of the Connected Leadership Podcast, host Andy Lopata talks to Gil Petersil, co-owner of Meet Partners, about the importance of professional networking and time management. Gil believes that most people know the importance of networking but don't really understand it. He suggests that people should spend more time nurturing the important mentors in their lives, and take following up seriously. Andy and Gil discuss the challenges people face in finding time to build strong professional relationships and networks and Gil suggests breaking down how time is currently allocated to understand how it can be better used for making connections. Gil shares insights on how to delegate tasks effectively without causing offence and losing control of the relationship-building process. The changes in networking strategies in the last 25 years and the challenges brought by a more globalised world are probed. Throughout the conversation, they touch on several topics related to professional relationships, including cultural differences, vulnerability, and the role of technology. Andy and Gil discuss the challenges of finding time to prioritise building professional relationships and why it's important to do so. Gil also talks about his personal values and how they influence who he chooses to spend time with. The conversation touches on cultural differences in networking and vulnerability, as well as the benefits of attending events and the importance of having a personal brand.

With the rapid rise of AI, Andy Lopata asks his guest Ben Afia, if AI is going to replace humans and just how human are our connections in business now. Ben was a brand strategist for Boots and has worked with companies to build their brands and help them express themselves. There are distinct practical advantages to the use of AI; bringing data together, summarising meeting notes, marketing, generating ideas for copy and headlines. It is exciting and extraordinary to see what can be done, but it is still early days. The question is whether AI can develop empathy, sympathy with human emotions or reflect values, because at the moment there is a lack of humanity and the human aspect of communication with employees and with customer service is so important. Initially AI can be an assistant, an adjunct to a person doing a job Andy and Ben go on to discuss whether we have a problem with organisations appearing to be human to their customers. Is this a problem of scale and the development of silos as businesses grow? Being driven by numbers and targets internally affects the relationships we build. This is a problem facing leaders who need to change direction and ensure that their employees feel safe, feel looked after, feel supported and this will translate into improved customer service.

A remarkable woman is Andy Lopata's guest in this week's podcast. Zafra Lerman is a Doctor of Chemistry, five times nominated for the Nobel Peace Prize, recipient of the Presidential Award from President Clinton, honoured four times by the US Congress and winner of countless awards globally, particularly for her work on human rights. Her innovative approach to teaching science to under-privileged and homeless students developed when Zafra realised that she had to teach science in a way that was relevant to their life. She introduced art, music, dance and rap into lessons and assessments were informal demonstrations of the students' knowledge in any way they wanted. Zafra tells wonderful stories to illustrate her vision and her life's work. These include stories of her time in Russia and China with dissidents of those regimes and her efforts to broker peace in the Middle East through silent diplomacy. She organised the Malta Conference, inviting Nobel Prize winners and scientists from fifteen countries including Iran, Bahrein, Egypt, Jordan, Iraq, Palestine and Israel. This conference has now been held annually for the last ten years. A fascinating insight into a lifetime dedicated to help the under-privileged and homeless. To promote science, fight for human rights and to try to broker peace in troubled parts of the world particularly the Middle East.

In this week's episode, Andy Lopata's guest is Frank Agin. From Columbus, Ohio Frank has much in common with Andy with his emphasis on the importance of creating a connection and building relationships. He also emphasises the importance of using stories to make connections. Andy and Frank discuss recognising opportunities and using your wider network effectively. They also look at mixing the personal and the professional and the effect of cultural differences. Other areas for discussion are cognitive diversity; the challenge of different ideas and different backgrounds; using stories and getting to know people on a human level. People do business with those they know, like and trust. If you want to connect with impact, take yourself out of the equation - make it not just about the other person but the group, the tribe, the network, the long term.

Jennifer Fondrevay known as the 'MA Whisperer', is Andy Lopata's guest on this week's Connected Leadership Podcast. She is the author of the satirical book 'NOW WHAT? A Survivors Guide for Thriving Through Mergers and Acquisitions' and advises companies on the unexpected people challenges that may arise during the process. Jennifer outlines the stages employees may face during a merger including grief, putting a strain on relationships and uncertainty of the future. She emphasises the importance of connecting with the frontliners, listening to employees and valuing and respecting their comments. Preparation for possible challenges, transparency, understanding the culture of the companies involved can all help to move towards consensus. The environment post-merger/acquisition is largely a question of morale; involving competition, collaboration and 'survivors guilt'.

'One on One Meetings are Underrated; Group Meetings Waste Time'. The title of Lawrence Krubner's book is the theme of this week's Connected Leadership Podcast. Lawrence discusses with Andy Lopata how meetings can be essential for some people but an inordinately inefficient way to get things done for others. If you invite fifteen people to an hour's meeting, you have to be sure the meeting is actually worth the fifteen hours of work lost. Too many large meetings are called to give out information that could be transmitted using technology, while one to one meetings are more productive. The basics of good meetings need to be understood and practiced by leaders. Larger gatherings for social reasons are good for morale. They can also be good for brainstorming exercises and for discovering talent. Smaller meetings help develop and deepen relationships and can help leaders adapt to the strengths and weaknesses of their teams.

This week's guest on The Connected Leadership Podcast joins Andy Lopata from Switzerland. Daniela Landherr is the former Head of Talent at Google. She is now an Executive Coach specialising in psychological safety at work. Daniela's perspective is that our culture should accept that failure is OK; it is something you can learn from and develop. A leader who never makes mistakes is not a good leader because this means you never take a risk. Andy and Daniela discuss Fail Fests, meetings to discuss failures in a psychologically safe space and how to learn from them. Also, how to have the difficult conversation and be open to learning. They also emphasise the importance for leaders to follow up on feedback and surveys. An interesting innovation is the 'pre-mortem', a detailed debrief before action is taken. Generational differences in attitude underline the need to shift the mindset and take away the fear of failure so that creativity and innovation can flourish.

This week’s Connected Leadership Podcast focuses on a very important topic for many leaders; the relationships that are integral to building strong partnerships Internal or external to your organisation, strong trusted relationships can be the difference between the success and failure of projects. Andy Lopata’s guest is very strong at building these partnerships in her role at Colgate Palmolive leading a group of scientific researchers. LaTonya Kilpatrick is also a passionate mentor for engaging children with science at an early age Andy and LaTonya discuss the importance of building good partnerships between diverse areas of expertise where both sides perceive the value derived from working together. This involves good communication and transparency where appropriate and particularly recognition of the contribution. It is interesting to get LaTonya's perspective on key points of adapting language, research into the other person’s need and particularly the importance of gratitude

Andy Lopata's guest in this week's Connected Leadership Podcast comes from Holland and is a global speaker and stand up comedian. Tom Sligting discusses new ways of working or doing things that require adaptability and the problems this poses for business and business leaders. Business is changing so rapidly that leaders need to be adaptable or they will miss out. This can be uncomfortable, moving out of your comfort zone. Andy and Tom look at the role of your network in validating changes, giving reassurance and positive feedback. They also discuss the soft skills that influence adaptability and the need for diverse talents or expertise within a team. Finally, Tom explains how he became a stand-up comedian and the life changing decisions that motivated him.

Steve Head is a global inspirational speaker, trainer and coach, much of his work is with the NHS in the UK helping leaders to be better and to achieve better results. But, unknown to many, for the past ten years he has also been a performance coach for the World Cup winning wheelchair Rugby League team. Steve tells Andy Lopata the story of how he helped the team to perform at their best. In a diverse team of male and female, able and disabled players, motivation was already strongly present. The mindset needed focus, calm and most important, values that everyone in the team accepted. Steve shares the important case study of how these values were set by the team themselves and became the inspiration and support for them all. The result was the total connectivity of the team, constantly reinforcing their values. There is no reason why these principles could not be used in the corporate world.

A fascinating conversation in this week's Connected Leadership Podcast. Andy Lopata is joined from New York City by the 'courageous communicator' Renee Lee Rosenberg, to discuss ages, generations and the huge cultural differences between generations. In today's business world, there are often five generations working in the same place, with ages from 20 to 70+ and this is something that has to be addressed. Renee identifies five generations each having its distinct style: Traditionalists, Baby Boomers, Gen X, Gen Y (Millennials) and Gen Z. People have to work hard to understand, accept, acknowledge and show respect for other people and understanding what’s important to them. Andy and Renee look at how leaders, both from the older and the younger generations must adapt to the challenges and get the balance right to overcome them while motivating and retaining employees.

Andy's guest Bruce Y Lee has had an interesting and very varied career. Professor of Health Policy and Management at the New York City University School of Public Health, he is well known for his blogs and articles on science and health, questioning established ways of communicating facts and theories. Bruce takes complicated ideas and makes them simple and engaging. Andy and Bruce discuss how, despite some opposition, he is changing the tone of science writing, less serious and where appropriate using humour to make it more accessible. Topics also covered are; the possible effect of using humour when dealing with a serious subject on reputation, and his writing process. Bruce frequently uses stories to illustrate issues and gives some tips for engagement in written communication emphasising the importance of thinking about how the message lands with the receiver.

Andy's guest on this week's Connected Leadership Podcast is from the US. Debbie Heiser is the founder of The Mentor Project, a global project to bring mentoring and support to school and university students. The Mentor Project has successfuly brought together a volunteer community of high achievers across the spectrum. Andy and Debbie explore a new perspective on this subject, lateral mentoring. They compare hierarchical, lateral and reverse mentoring emphasising the need to both be a mentor and a mentee. Debbie believes everyone has mentors even if they are not always aware of it; this is the strength of lateral mentoring. Mastermind groups, other types of formal and informal mentoring and issues of reciprocity, vulnerability and diversity are part of this discussion.

Exploring the concept of happiness. Andy Lopata and the SUMO guy, Professor Paul McGee, discuss happiness and his new book 'The Happiness Revolution: A Manifesto for Living Your Best Life' by Andy Cope and Paul McGee. Lockdown has changed perspectives. The role of technology and social media in maintaining connections has been very important, but has also caused problems when it hasn't been used properly. A balance is required in identifying 'happiness', it doesn't always need to be goal orientated, you can be happy but still have further ambitions. Unhappiness has led to mental health problems. It is ok not to feel happy all the time. Happier people find it easier to form professional relationships.

In this episode of Connected Leadership Gold Andy Lopata interviews Kerrie Dorman, founder of the Association of Business Mentors and named the 'People's Mentoring Champion' 2019 and Vanessa Vallely OBE, International Motivational Speaker and Managing Director of WeAreTheCity, on the importance of mentoring for individuals, leaders and large organisations. What does a good mentoring relationship look like? Kerrie and Vanessa answer this question and go on to explain the distinction between mentoring, coaching and sponsorship.

In this episode of The Connected Leadership Podcast, Andy Lopata talks to Nigel Kershaw, Chairman of the Big Issue, Big Issue Invest and Big Issue Exchange. They discuss the startup of the Big Issue by Lord John Bird and its mission to get the homeless off the streets. Seen as a business solution rather than a charity, Andy and Nigel discuss the interdependency between the vendors and the teams and the relationships between the vendors and their clients. They also look at the obstacles they faced and how they have changed the perception of homeless people. As the business has grown and in the current circumstances, digital changes and innovation have been made introducing cashless on the street to protect and help vendors. Big Issue Invest and Big Issue Exchange are an extension of the original mission.

The content for the next few weeks will be taken from the archives to re-visit some of the Connected Leadership Gold podcasts. Andy has some exciting news to share and introduces a previous guest on the podcast to talk about their upcoming collaboration in a new project for 2023. Listen to this short episode to hear the details!

This week in the Connected Leadership Podcast, Andy Lopata talks to Nikki Bush, Human Potential Expert, about what it takes to be a powerful and connected leader in a hybrid environment. Andy and Nikki discuss the importance of empathetic, engaging leadership that connects with employees. The importance of deep listening and an emotional presence even virtually for the retention of staff. Nikki emphasises a high-touch leadership style to improve the quality of conversations. In a hybrid working situation this takes the place of traditional command and control leadership, but the change to hybrid working can lead to more micro-management rather than less. The over use and changes in the set-up and purpose of meetings is also examined. Nikki believes that if you know your team, if you have these deep conversations, everything else will follow.

How can you be an effective leader when you are under pressure and stressed? Andy Lopata discusses this issue with Martin Laschkolnig, global inspirational speaker in self-esteem, serenity, motivation and inner peace. Leaders are not trained for crisis intervention but there are ways they can ease situations for teams and individuals. Martin suggests simple steps including support, comfort and where necessary, counselling. Also the acceptance of the importance of mental health issues and showing that you see the problem, that you are listening. Andy and Martin look at how you can stay calm so that you can find a solution. Acknowledgement that although you can't have control over everything, you can manage what you do have control over. Martin advises the use of some helpful techniques which can ease stress and help to find solutions.

The theme of this week's podcast is 'Creating Authentic Connections'. Authenticity is a topic that comes up regularly and Andy Lopata invited this week's guest to look at different perspectives on the meaning of authenticity. Roxanne Derhodge is a certified psychotherapist and Forbes Business Council member. Her most recent book is 'Return on Relationships'. Roxanne believes that authenticity results from first understanding yourself and feeling good with who you are inside. Andy and Roxanne talk about the signs of authenticity, the professional and personal personas which leaders have to balance to connect with their teams. Leaders owning up to mistakes, knowing the different needs of their team, helps others to perform. Roxanne outlines her five elements of authentic heart leadership. Authenticity can seem obvious but it starts with understanding yourself and it can be learned, but you need to be willing to make the effort.

One of the legacies of the pandemic is the prevalence of overwhelm and burnout. Dr Amy Bradley, a professor in leadership and management and a member of the prestigious Thinkers 50 and Dr Katherine Semler, Senior Partner at the global consulting agency Korn Ferry, describe this in their recent book as ‘Running on Empty’. In the workplace there are crises of confidence, pressure, a feeling of being thinly spread and in many cases zoom fatigue. We need to be conscious of the dangers and impact on mental and physical health of doing too much. Experience varies with individuals but there is a real need to find a balance and time for your own space. Andy, Amy and Katherine discuss the effects of admitting to burnout on reputation where there is still a stigma attached to confessing a weakness. There are also gender differences where women, especially mothers take on a double burden. The role of leaders is to provide a culture of support through empathy and compassion. It is our collective responsibility to address the problems of burnout.

Andy Lopata's guest on this week's Connected Leadership Podcast is Antoni Lacinai, Global Keynote Speaker and Workplace Communication expert. Antoni's expertise is looking at the internal culture of an organisation and how that affects how employees engage with clients, suppliers and external stakeholders. If a leader doesn't set the tone and create a supportive culture within a company, this can frustrate and affect performance. Command and control leadership, silos within a company, is changing to a culture of engagement. Andy and Antoni discuss how you can get leaders to change a toxic culture using empathy, communication and trust and how leaders build that trust. The workplace is changing, is this a generational issue? Antoni believes that this journey from treating people better internally leads to a common cause, community and ultimately benefits everyone and the planet.

Andy Lopata's guest on this week's Connected Leadership Podcast is Matt Crabtree a corporate entrepreneur who worked with Barclays and other global companies but jumped ship, went freelance as a business consultant and then founded his company Positive Momentum encouraging other expert consultants to take the plunge. Matt and Andy discuss the importance of having the right support network and material backing before making such a change. Matt’s company gives guidance on taking a business-wide approach for a successful outcome. If you are providing expert business advice to one company, why not offer that expertise to a number of companies? Individuals and organisations have to constantly change and a world of consultants exists to help organisations change, so that they can grow. There is a lot of support out there, providing the scaffolding and the unvarnished truth that you don't always get in corporate life. Matt's book 'From Fulltime to Fulfilled' sets out the path potential freelance consultants need to take to make the transition successfully.

Looking at relationships between leaders and their teams and between employees, Andy Lopata questions Scott Friedman and Paul ter Wal on their theories of employee engagement. They both believe that if leaders ensure their employees have fun and enjoy their time at work, they will perform better and produce better results. Objectives and core values need to be defined and employees held accountable. Changes in the workplace including hybrid working means that leaders have to listen and then act in response to what employees are looking for now. Mental health and wellness have become important issues since Covid. With the move from a command and control model of leadership, empathy is now 90% of a leader's skill.

Andy Lopata's guest on this week's Connected Leadership Podcast is former Red Arrows pilot and Executive Officer, Dan Lowes. After years as a fighter pilot in the RAF, Dan attended the prestigious Top Gun School testing new weapons systems, before being accepted as a Red Arrows pilot. He is now a high performance coach sharing the lessons he learned about working with teams to help leaders and others become the best they can be. Dan shares insights on how the Red Arrows integrate new pilots into the team without damaging the trust across the team that is so integral to their success. Andy and Dan discuss training, assessment and continuous improvement; the three most valuable approaches used by the Red Arrows to ensure trust and great teamwork. These techniques are equally relevant in business and elsewhere. They also examine the way the team deals with issues of mental health.

After a turbulent few weeks in politics, Andy Lopata shares his interview in 2018, for his book ‘Just Ask’ with the current UK Foreign Secretary James Cleverly. Andy wanted to explore whether we allow our politicians to be vulnerable and authentic. Or, is every slip, every doubt and every marginal turn magnified? For James there is in politics a ‘massive disincentive to show any kind of vulnerability, any kind of weakness, or any lack of knowledge’. The confrontational nature of Westminster politics encourages this attitude. James explains how this works using the example of the ‘dementia tax’ which caused accusations of a policy U-turn derailing the launch of the 2017 manifesto. He accepts that in other environments such as the military and business, there is an understanding that making mistakes is part of a learning and evolutionary process and people are comfortable with that. James and Andy discuss the possibility of a change in the Westminster culture with a healthier environment in government. But is that possible? In cross-party work and in committees there are good personal relationships but in our system of binary politics, are we putting unreasonable expectations on our politicians, the expectation that they have all the answers? At the time of this interview Theresa May was the British Prime Minister and James had just been appointed as Chairman of the Conservative Party.

Rebecca Morgan joins Andy Lopata to discuss Psychological Safety in this week's Connected Leadership Podcast. Rebecca has worked with the biggest companies in Silicon Valley, including Google and LinkedIn, looking at leadership practices with a particular focus on a culture that allows people to be vulnerable, to admit mistakes and to be comfortable in speaking up with a different approach without being penalised. Teams should not fear challenging the prevailing narrative. But, skills are needed to know how to be diplomatic and to disagree agreeably. This can only happen in companies with a recognised psychologically safe culture. In an interesting discussion, Andy and Rebecca also explore the value of planning for failure, and how to cope with people who don't accept these concepts.

Andy Lopata's guest on this week's Connected Leadership Podcast is Ben Brabyn former Royal Marine, ecosystem expert and crowdfunding pioneer. During a wide ranging and successful career, Ben developed an interest in network structures and communication between teams and internal networks. In the early days of technology and the internet he recognised the importance of connecting with a vibrant network and created the first crowdfunding platform changing methods of charity fundraising Comparing his experience in the Marines, J P Morgan and the crowdfunding platform, Andy and Ben look how networks are used in organisations. Ben emphasises the importance of listening, of access and of information within a hierarchy. There should also be support, flexibility and collaboration. This dynamic is particularly evident within the military. Leaders have the role of building communication between multiple teams, and to recognise the vital role of long-serving people who are 'the collective memory of an organisation'. Andy and Ben also discuss the problem of complex messaging. Three core principles are: network planning, messaging, incentives.

Elliott Ferguson is the President and Chief Executive of Destination DC and Chairman of Tourism Diversity Matters, looking at race and racism in the hospitality industry. Elliott joins Andy Lopata in a frank, open discussion of how as leaders we should lead conversations about race and how we can manage the feelings and emotions close to this topic. His own experiences as a black leader in the corporate world in the US, the rise of BLM, George Floyd and other significant events have made him very aware of the importance of connecting with your team and providing a safe place for discussion. One effect of the pandemic has been a change in culture and leaders need to lead by example, encouraging teams to focus on things that are important to them. Andy and Elliott also talk about unconscious bias and how to deal with it. Diversity is becoming a priority and the older generation has to change and accept the changes in society.

Andy Lopata's guest on this week's Connected Leadership Podcast is Ray McGrath a senior technology executive and coach for senior leaders. The discussion is about executive loneliness, an unwanted lack of connectedness and how big an issue this is in business. There exists a sense of isolation as a leader and there is a need to have critical friends, where a leader can be completely authentic and able to talk about the challenges and issues that arise. Ray uses stories to illustrate his experiences in this field and the different leaders he meets; the irrelevant, the incompetent and the liar. Leaders often hide their vulnerability and loneliness under a mask of optimism. They need to be an actor and to wear that mask when appropriate and remove it when necessary.

Andy Lopata talks to a remarkable woman in this week's Connected Leadership Podcast. Anna Wardley is an endurance swimmer, charity fund raiser and all round adventurer. She was voted 'Inspirational Woman of the Year' in 2013 and has a global list of swims she has completed including the English Channel and round the Isle of Wight. Anna stresses the importance of connections and the support of the people you have around you. A relatively late starter, her first cross channel attempt was in her thirties. Her success depends on meticulous planning, detailed research and a huge trusted team supporting her. She has always found the right people by using her international network and building a team using a combination of people, engaging with them, building confidence and trust. All which relate well to success in business. Anna describes the problem of impaired cognitive function for the long distance swimmer, giving great responsibility and decision making to the team for her wellbeing. Success is dependent on everyone in the team being clear what their role is. Anna calls on her inner strength to channel negative attitudes and uses them for motivation. In fascinating detail she explains how she eats from feeding nets and her preferred food when on a long swim.

Andy Lopata's guest on this week's Connected Leadership Podcast is Julia Hobsbawm OBE, speaker, entrepreneur and author of 'The Nowhere Office' book and podcast. A topical subject about changing working patterns and the impact on professional relationships. WFH has existed since the dawn of technology and the internet but the shifts and trends before the pandemic have now become reality. What does this mean for leaders and organisational behaviour? Julia sees it as the most important moment in the history of work in the last hundred years. The norm will be hybrid working, the way people use offices will change. Leaders and managers can embrace the change with flexibility and a boost to productivity. The office still has particular functions; networking, learning, mentoring, key meetings; the work can be done at home. There is a need for new strategies, new tactics.

On the day a new UK Prime Minister is announced Andy Lopata talks to Simon Kuper, Financial Times columnist and author of 'Chums: How a Tiny Caste of Oxford Tories Took Over the UK'. A contemporary of Boris Johnson, David Cameron, Michael Gove and others at Oxford in the 1980s, Simon explains the culture that existed especially in the Oxford Union. 12 of the 16 post war PMs (including today's winning candidate) were Oxford graduates. The Union Debating Society in the 80s was dominated by Tories and was a nursery for the House of Commons. The Eton and other private school students at Oxford learnt to speak well and write well, without being too concerned about the facts and details. In Union debates they were trained in the art of winning elections and the rhetoric of undermining an opponent by putting on a show to entertain rather than addressing the question. Boris Johnson was a parody of this scenario and has used this basic debating style to great effect. A few talented outsiders were allowed into Oxford including Truss, Starmer and Gove, the latter referred to as a 'stooger' or 'staff'. Andy and Simon discuss challenging this thinking both in Parliament and in the Establishment. They look at the changes at Oxbridge to make our ruling elite more diverse, more open to talent. At the moment Oxford has pretty much a stranglehold on the top of political life, Oxford and Cambridge more broadly over the whole establishment.

In this final episode of the trilogy looking at the effects of humour in business, Andy Lopata's guests are Jeremy Nicholas, world esteemed keynote speaker and news and sports presenter on radio and television, and Tim Gard, US renowned speaker and MC. Jeremy and Tim talk about their own personal journeys and how important humour has always been for them. Both of them see humour as the foundation of everything, looking for the funny in all they do. Within this framework, they factor in the audience, use filters and play to their strengths. Important for both of them is the difference between the stand-up comic and what they do, always using humour to enhance not to diminish. This approach can be used in business where humour can be used to diffuse conflict and reduce stress. The rules of comedy can be transferred; structure, elevation of a speech, the use of everyday stories, emotion and nostalgia. When building presentations and motivating teams, great leaders include humour. A fascinating and very funny discussion. The 5th September will see a new Prime Minister announced. The impact of the Oxford Union on British politics and senior levels of British politics is the subject of 'Chums' by Simon Kuper and Simon is Andy's guest on the Connected Leadership Podcast that day. Andy and Simon discuss how such a small pool of people went on to rule the country and what we can take from that.

Andy Lopata's guest on the Connected Leadership Podcast is Andrew Bryant, expert in Self Leadership and author of 'The New Leadership Playbook'. Andrew teaches that before you can lead others, you must first lead yourself. If you lack self-awareness, self-regulation, and self-learning you will fail to reach your potential. Self-leadership is the solution for developing leaders and leadership teams to communicate, collaborate, use critical thinking, to be creative. Andy and Andrew discuss how to deliver these results as a leader. They examine the value of good communication and the importance of understanding responsibility, accountability and ownership. How to attract and retain talent; training and developing middle managers without making assumptions and being willing to see things differently.

Andy Lopata continues to explore why humour is important in business. This week his guests on The Connected Leadership Podcast are John Cremer from the USA, a specialist in improvisation and Neil Mullarkey who started the Comedy Store Players and like John teaches improv in workshops. Both John and Neil teach using humour in building relationships and getting on in business. Improv is steeped in tradition and it is a high risk occupation depending on some audience participation. The bottom line is creating structure from chaos by working together. 'Being able to work in a new way with something you may have worked with before is a challenge'. It requires collaboration and communication. In leaders it means accepting the need for vulnerability; to listen, accept and commit, making the other person look good. This then leads to negotiation, collaboration and co-creativity. Andy carries on with this theme in next week's podcast with Jeremy Nicholas and Tim Guard.

Charlotte Kemp is the Futures Alchemist, a futurist keynote speaker who works with organisations to co-create preferred futures and to get ahead of trends. Andy Lopata asks Charlotte how we can distinguish between long-term trends and short -term fads. They discuss how leaders can prepare for and influence the future of their organisations. Leaders need the mindset for planning and the skills for taking their teams with them. Charlotte highlights four essentials for managing change and examines how we could change the problem of polarisation where every major trend has two distinct camps. Charlotte believes there is a strong trend towards collaboration, for finding and creating a middle ground. Andy and Charlotte also discuss hybrid working and binary views in this interesting and very topical edition of The Connected Leadership Podcast.

The subject of this week's podcast is the interconnection of personal and professional relationships. Bernard Savage's company, Size 10½ Boots helps professional service businesses develop skills and strategies. Andy and Bernard explore the resistance and the strict dividing lines that exist to sharing personal information, especially in large companies. Bernard believes a fresh, more authentic approach is needed. There should be a focus on people and being true to yourself. This is easier in small businesses where there is more freedom and flexibility. But, openness and transparency lead to trust which is so important in leadership. Connections on personal levels such as sport or music lead to different conversations and can develop deeper relationships. Bernard illustrates this referencing his Friday On My Mind playlist on LinkedIn, where music has created a bond with a wider network.

This week Andy Lopata discusses leadership styles and how to encourage and inspire teams with Heather Wright. Heather is a neuro-scientist and is well known for her Leadership Programmes. Andy and Heather pick up from last week's podcast about command and control leadership to see if it is still used and do employees expect it? Are leadership styles changing because of hybrid working? Heather argues that effective leaders are promoted because they are good at building relationships, good at building teams and encourage collaboration. Exceptions are in crisis situations where there has to be trust and clarity of authority, such as in the military. Personal relationships are important within accepted behavioral standards. Leaders can be vulnerable and authentic in taking their team with them but must also be able to criticise, pull up, direct when necessary. If a team is not performing the leader is not working properly. Heather gives us five recognizable categories of leadership.