Salon Owners Collective

What if you could see exactly what’s happening in your salon… in real time? Joel Bouzaid reveals the 5 shifts AI will create for Salon CEOs, and what you must fix now to win. This isn’t about robots cutting hair. It’s about what happens when your salon becomes fully visible… your numbers, your team performance, your systems… all in real time. Because AI isn’t here to replace you or your team. It’s here to separate the salons who are organised and decisive… from the ones who are still guessing. If your salon feels even a little messy behind the scenes, this is your wake-up call. 3 Reasons You Need to Listen You’ll understand the 5 operational shifts that will change salons over the next 3 years (and how to stay ahead).You’ll learn why your team won’t rely on you the same way anymore.You’ll see where your salon might be exposed and what to tighten immediately (so AI works for you, not against you). 👉 Want more salon business tools to get ahead of the competition? Apply for Salon Mastery now... Click here ✨

One of the most frustrating experiences as a Salon CEO is telling your team what to do… and watching it slowly disappear. The consultation script? Not followed. The rebooking process? Slipping again. The retail conversation? Gone after 3 days. Welcome to the “professional repeater” problem. In this episode, Larissa Macleman is joined by coach Greta Veint to unpack why salon systems often fail to stick inside a business. After seven years coaching Salon CEOs inside Salon Mastery, Greta sees the same frustration come up again and again. Owners create the system. Teams start strong. And then… everything slowly fades. This conversation dives into the real reason salon systems fail and the three elements that transform systems into living habits inside your team. If you’re tired of repeating yourself and want a team that follows the systems you’ve built, this episode will shift how you lead your salon Because your systems should create freedom… Not more frustration. 3 Reasons You Need to Listen Why a hidden leadership gap keeps the CEO as a professional repeaterThe exact moment when a system starts slipping away from your team3 things that make a system actually stick inside a salon   Do you want to steal the systems that $1M Salon CEOs are using to attract, retain, and develop rockstar team members? Unlock it inside Salon Mastery ✨ Click here to apply now.

Most Salon CEOs are stuck being the walking, talking version of the manual no one reads. Larissa breaks down a simpler, smarter way to build systems your team will actually use, so your salon can grow without you being the answer to everything. You wrote it all down. The process. The steps. The expectations. Maybe it’s beautifully laid out and colour-coded and you were quite proud of it, honestly. And yet… Your team still comes to you! They ask the same question, do it differently anyway, and then wait for you to step in. So now you’re stuck! In this episode, you’ll discover why the traditional way of creating systems keeps you trapped, even when you’ve already done the work. 3 Reasons You Need to Listen Why some salon teams adopt systems instantly… and others ignore or even resist them.The one approach that makes systems actually stick.What needs to change before your salon can truly run without you.   👉Ready to grow a systemized salon business in 2026? Want an operating system that operates without you, that you can have complete control over… but don't have to be the one that is controlling every moment of every day? ✨ Salon Mastery might be the perfect next step for you to get there. Apply now.

If your salon still relies on you for every decision, the problem may not be your team: it may be your systems. In this episode, Larissa Macleman and Joel Bouzaid unpack how repeatable salon systems create consistency, accountability and true freedom for salon owners ready to step into CEO leadership. 🚨 “Can I swap my shift?” 🚨“How do I do this consultation again?” 🚨 “Hey, can I take Saturday off?” With every question you get... There’s another decision you need to make… and the business lands right back on your shoulders. This is an (exhausting) sign that your salon is missing 1 critical part. 3 Reasons You Need to Listen The easy process that frees you from decision fatigueWhy most Salon systems or Manuals die in a drawer collecting dust, and how to actually engage your teamThe simple shift that transforms you as a leader.. not lost in the noise of your team   Salon CEOs don’t burn out because they lack passion. They burn out because they built a business that still depends entirely on them. Systems change that. And the moment you install the right ones, everything gets a little easier   👉 If you’re an ambitious CEO and your Salon is making $10K+ per week, this is for you… The $1Million Salon Growth Plan for 2026…. Watch Here✨ Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to apply for Salon Mastery now.

Who is the brand: You or your salon? Maybe you’ve realised that you built something fragile that only works when YOU show up EVERY DAY… As the most booked stylist. As the superstar every client asks for. As the everything. Because the problem is? That business model has a ceiling. If you’re stuck between $300K and $500K and can’t seem to scale… Or you’ve hit $1M but still feel like the business relies on you more than you’d like… This episode breaks down the shift from personality-led to system-led growth (that can still have your trademark vibes 😉)... and how you can build a salon brand that doesn’t revolve around you. You’ll learn: Why personality-led salons struggle to scale 👀The real shift required to break through the $1M mark 🚀✨ (and give you some freedom back) The structure required to double profit without doubling your workload 💪 Simplicity Scales. Complexity Fails. So if you’re ready to build a salon that supports your life instead of consuming it, this episode is for you 💛 3 Reasons You Need to Listen Why personality-led salons struggle to scale 👀The real shift required to break through the $1M mark 🚀✨ (and give you some freedom back)The structure required to double profit without doubling your workload 💪   👉 If you’re an ambitious CEO and your Salon is making $10K+ per week, this is for you… The $1Million Salon Growth Plan for 2026…. Watch Here✨ Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to apply for Salon Mastery now.

It’s inevitable that your salon will have challenges. Staff drama, cash flow dips, growth plateaus… Joel Bouzaid unpacks the uncomfortable truth about leadership when you’re under pressure and feeling exhausted, and how you can master the CEO skill of reframing difficulty in your salon. Because what will truly drain your energy is what happens inside you when it hits 👇 The tightening in your chest. The mental spiral. The replaying conversations at night. The tone that slips out sharper than you intended. The weight you carry home. And in all of those moments… Your team is watching. 3 Reasons You Need to Listen Discover the invisible pattern you default to when under stressHow the A → C → R model changes everythingThe 1 question you need to ask yourself the next time something goes wrong Pressure does not build character. It reveals it. Listen now and decide who you want to be the next time it gets hard. 👉 If you’re an ambitious CEO and you want to know how to reach the next level of your business, this is for you… The $1Million Salon Growth Plan for 2026 ✨Watch Here✨

Most million dollar salons are operating on pressure, not profit. Full books. Full teams. Hitting revenue milestones that should mean you’re crushing it? Right? This episode is for the salon owner who hit growth… and realised it didn’t feel like relief. You did what you were told - Grow the revenue. Build the team. Keep the salon busy. Only to realise the reward never came… Just more wages.. More decisions.. More responsibility. In this episode, Larissa Macleman has the step-by-step strategy to fix this once and for all. 3 Reasons You Need to Listen Discover the real reason why your salon’s growth made things heavier instead of easier..😳The #1 way your profit disappears (even when revenue increases!)A simple strategy to create relief, and put you on the fast-track to real financial success✨   Do you want a proven profit-plan to grow a million-dollar salon business? We make it happen inside Salon Mastery✨Just Click Here to book in your free Salon Strategy Call with Larissa to get started. 👉 Watch the $1Million Salon Growth Plan workshop, to successfully scale your business without working more hours…. Watch Here✨

What would you do if your team told you they don’t want targets, incentives or KPIs? This episode was inspired by a real question from a salon owner navigating some tricky conversations… Some of her team members have said they just want to come to work, do their job, and that earning more money doesn’t motivate them. She’s constantly getting messages about time off... And now she feels stuck between holding standards and the risk of losing her team. Tune in to find out: 3 Reasons You Need to Listen Why a team saying they “don’t want targets” is rarely about money (what it’sactuallysignalling instead will surprise you…)What your role is as a Salon CEO when expectations start feeling negotiable1 simple focus so performance conversations stop feeling personal or awkward This episode is a must-listen if you’re feeling overwhelmed about how to lead your team into the next stage of growth… Because removing targets doesn’t remove pressure. It just hands it back to you.   Get the Guide - 5 Salon Meetings That Rule Them All 🗓️ 👑 Click here to grab your free copy now 👉 If you’re an ambitious CEO and your Salon is making $10K+ per week, this is for you… The $1Million Salon Growth Plan for 2026…. Watch Here✨

If you’re repeating yourself weekly and still not getting traction from your team, this episode explains why and what to fix. Most salon owners don’t have a people problem. They have a communication problem with no structure behind it. In this episode, Larissa breaks down the 5 meetings that rule them all. A simple communication rhythm that gives expectations a place to land, holds standards without micromanaging, and removes you as the bottleneck in your salon. 3 Reasons You Need to Listen Learn how to stop explaining the same thing to your team like it’s Groundhog DayGet the 1 leadership shift that stops your salon relying on you physically being there to hold standardsDiscover the5 Meetings That Rule Them Allso your communication finally has a structure that works. Get the Guide - 5 Meetings That Rule Them All 🗓️ 👑 Click here to grab your free copy now Put these 5 Meetings into Action in Your Salon with Larissa Book a Strategy Call Now 💛 Inside Salon Mastery, you'll get exclusive access to the My Salon CEO™ app, which has the 5 meeting structures and agendas all in one place ✨ , and a complete coaching program to grow a million-dollar salon in 2026 👀 Let’s kick-start it in your first 45 days of working with us. Are you ready? ✨ 👉 Click here to book in your free Salon Strategy Call now and let's make it happen.

Struggling to balance team happiness and performance? This episode reveals the fast-track framework salon CEOs use to build a high-performing team culture. Because when you’re a Salon CEO it feels like you’re constantly choosing between the two… Be too nice, and performance drops. Be too focused on numbers, and culture cracks. In this episode, Joel Bouzaid breaks down exactly what’s missing when your team’s energy is positive but performance hasn’t caught up. 3 Reasons You Need to Listen Why you’re stuck with good vibes and average resultsThe leadership mistake almost every “nice” salon owner makes without realising it.The fast-track framework we use inside Salon Mastery to reset team culture in just one hour. 👉 If you’re an ambitious CEO and your Salon is making $10K+ per week, this is for you… The $1Million Salon Growth Plan for 2026…. Watch Here✨   👉 Click here to grab your copy of the CEO Cheat Sheet…. What the Top 1% of Salon Owners Will Do Differently in 2026✨ Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to book in your free Salon Strategy Call with Larissa before it’s too late.

If you don’t change how you lead and where you spend your time, this year will look exactly like the last one.In this episode, Larissa Macleman invites you to pause, reset, and design your year like a true Salon CEO. This is for salon owners who feel overwhelmed, stretched thin, and ready for a different kind of year - one with more focus, better results, and confidence in every decision.Grab a pen and paper and play along as you reset your leadership, define your targets, and lay the big rocks into your calendar before everything else takes over.3 Reasons to Listen:A CEO reset that actually clears your head (finally a good nights sleep)Clarity on what to stop, start, and continue in 2026Real targets that make sense foryourstage of business so this time next year your Successful, profitable… And living your best life👉 Ambitious Salon CEOs this is for you… The $1 Million Salon Growth Plan for 2026 is what you’ve been looking for…. Watch Here✨👉 Click here to grab your copy of the CEO Cheat Sheet…. What the Top 1% of Salon Owners Will Do Differently in 2026✨Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to book in your free Salon Strategy Call with Larissa before it’s too late.44

In 2026, there are 7 Queen moves that will separate the booked-out, profitable, in-demand Salons… from the ones drowning, still trying to keep up using strategies from 2020 😬. 2026 is the turning point - and we want you to win big. In this episode, Larissa and Joel unpack the 7 Queen Moves that future-ready Salon CEOs are making right now- because the beauty industry is shifting fast. We’re talking about raising standards, stepping out of survival mode, and growing your first $7K stylist so your profit (and your people) can THRIVE. If you know deep down that your Salon and your team are capable of so much more this year… Here’s your blueprint to make it happen. 3 Reasons to Listen: Learn how to stop chasing clients, and attract them instead 🌼🐝 become the flower, not the bee!Discover 1 queen move that will lift your team out of low performance and into real impactUncover the roadmap to becoming a Top 1% Salon CEO by 2030.  👉 Click here to grab your copy of the CEO Cheat Sheet…. What the Top 1% of Salon Owners Will Do Differently in 2026✨ Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to book in your free Salon Strategy Call with Larissa before it’s too late.

What if 2026 is the year your Salon joins the top 1% and crosses $1 million (or more) in revenue? In this podcast episode, Larissa Macleman reveals exactly what our top-performing Salon CEOs are doing differently heading into 2026, and how you can steal their strategies so this year feels calmer, more profitable, and way more intentional. 3 Reasons to Listen: How to create a salon experienceclients happily pay more forWhysmaller, smarter teamsare making more money in 2026 (sorry, bigger is not better!)1 salon system you needto stop answering the same question 47 times a day   This episode isn’t about fixing everything overnight. It’s about getting ahead and feeling confident about where you’re going. 👉 Click here to grab your copy of the CEO Cheat Sheet…. What the Top 1% of Salon Owners Will Do Differently in 2026✨ Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to book in your free Salon Strategy Call with Larissa before it’s too late.

2025 delivered some of the most defining lessons for Salon Owners. You’ll hear the real talk that shifted owners from overwhelmed to empowered, from reactive to proactive, and from busy to intentional. Because something interesting happened this year. Across hundreds of salons, we kept seeing the same pattern play out… Some CEOs grew fast, confidently, almost effortlessly. Others stayed stuck - even though they were working just as hard. And most Salon Owners didn’t notice it until the impact was already showing up in their team, their time, or their bank account. So what was the difference? Tune in to find out - the best advice and lessons from 2025 that shaped the strongest salon CEOs I’ve ever worked with.   3 Reasons to Listen: What really drives a client to chooseyoursalon (and it’s not what you think)What moves your business when motivation dropsHow to get your team to stepforwardinstead of waiting   Here are the full episodes of the advice featured: 11 Queen Moves You Need to Make in 2025 Why Your Salon Feels Stuck- And How to Fill Your Books Fast The Storm Is Here: Why Salons Are Struggling & What to Do About It Buy Back Your Time The CEO Shift You’ve Been Avoiding High Vibe, High Performance: Lift Team Morale Fast Why You’re Babysitting Your Team and How to Stop P.s…. Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen ✨ Click here to book in your free Salon Strategy Call with Larissa before it’s too late.

You give your team everything. You squeeze in one more client. You answer messages at night. You are the first to sacrifice your own time and the last one to stop thinking about the business. But your salon doesn’t just need your effort - it needs your energy. In this week’s episode, Joel unpacks why being the most exhausted, most available, most "plugged in" person in the room - is exactly what is keeping you stuck. Deep down you know you cannot keep leading like this… So this episode is your strategic reset to return in 2026 as the leader your salon needs.   3 Reasons to Listen: Understand exactly why the old formula of "most exhausted person wins" eventually stops workingLearn how to properly unplug over the holidays - without the guiltGet the 3 principles for a powerful CEO reset (that elite athletes, artists and entrepreneurs use to stay at the top of their game)   Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to book in your free Salon Strategy Call with Larissa before it’s too late.

The salon industry is splitting in two. And the gap will only get bigger in 2026. On one side, you have Salon Owners stuck in the weeds, exhausted, overthinking every move, hoping “next year” will be different. On the other side, you have Salon CEOs who are quietly installing systems, building strong teams, and creating real freedom and profit. And it all comes down to just 3 core truths that almost every salon owner overlooks… until it’s too late. Get clear on exactly what they are in this week’s episode with Larissa and Joel. 3 reasons to listen Understand why the GAP between salons is about to widen (faster than anyone realises..)Discover the invisible habits shaping your 2026 results right nowThe one shift you need to make like aTop 1% Salon Owner   Which side of the Salon Industry are you going to find yourself next year? Are you ready to feed your ambitions and rise to the challenge? Want to lock in the strategy, the systems, and the support you need - so you can have the freedom and profit of Salon CEOs?   ✨Apply for Salon Mastery and build your million-dollar roadmap with us. We only accept 5 new Salon Owners at a time… So if you’re generating over $10K in revenue and are ambitious & ready to reach the next level, click here to find out more and see if you’re eligible.

Our industry has changed more in the last five years than anyone expected - and 2026 is shaping up to be the year that separates the exhausted salon owner from the empowered Salon CEO. In this episode, Larissa breaks down the three pillars every salon must strengthen if you want to grow profitably, lead with confidence and build a team who can truly perform. You’ll hear what’s been happening in the industry, what’s coming next, and how salons can finally step out of the “busy but broke” cycle.   3 Reasons to Listen: Uncover the real reason client behaviour has shifted so dramatically (and why 2026 will flip the script again)Learn the secret to growing revenuewithoutgrowing your teamKnow which leadership shifts will reward the top 1% next year   Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to book in your free Salon Strategy Call with Larissa before it’s too late.

A truly irreplaceable salon manager doesn’t just “run the floor.” They amplify you. They protect your energy. They drive results, steer culture, and keep the salon moving forward - even when you’re nowhere in sight. If you're ready for a manager who actually frees you from the daily grind- Joel will show you exactly what to look for, what to develop, and what must change. 3 Reasons to Listen: You’ll unlock the real reason some managers thrive - and others flatlineYou’ll get clarity on 5 ways a manager can transform from helpful → to invaluableLearn the one mindset shift that instantly elevates a manager’s performance   So the real question is: Are these traits alive in your salon… or missing? Hit play and find out. Want a complete Manager strategy designed for your salon? Click here to book a strategy call.

Ever wondered what a L’Oréal executive would do if she opened a salon from scratch? Alishia Smart reveals the real journey of becoming a Salon CEO after 25 years at L’Oréal - the mistakes, the rebuild, and the systems that saved her! 3 reasons to listen Learn how she grew rebooking from 60% to85%with only one 5 minute strategyUnlock the secret to building a team that thrives without you thereFind out what freedom off the floor reallylooks like for a salon owner (and how to get there). Apply Now to Join our Salon Mastery Program! 💛✨ ✨ Double Your Salon Growth. Double Your Profits. Generating $10K+ in weekly revenue but feeling stuck? We’ve got your back. Salon Mastery helps ambitious salon owners: 💰Double revenue → scale from $500k to $1M without overworking or burning out. 💰Double profit → once you hit $1M, we help you optimise and lock in real profit. 💰Double your impact → with a clear 12-month Game Plan and the coaching to bring it to life.   This isn’t just coaching, and it’s definitely not another course. It’s a 12-month growth system: step-by-step strategy, the right business tools, and expert coaching. Designed for salon CEOs who want to hit big results in half the time. ⚡ Success shouldn’t wait another year. We haven’t got time for that.   💡 The Double Double Goal: Together, we’ll build your 12-month strategy and roll it out with you... so you can grow faster, lead with confidence, and finally have the team, profit, and freedom you set out to create. 👉 Book your Free Strategy Call today: https://bit.ly/SalonMasterySuccess

From teenage mum. To leading L’Oréal New Zealand. To Salon CEO 🔥 Imagine running a $200 million beauty brand. Huge team. Tight targets. Constant pressure to grow. Now imagine taking everything you learned from that world - and applying it to your salon. That’s exactly what Salon Owner Alishia Smart did. Inside this powerful episode, Alishia shares how she turned judgement into fuel, mastered the art of leadership, and built the resilience that every Salon CEO needs.   ✨ 3 Reasons Why a Salon Owner Should Listen How to lead with authenticity (and why most leaders get this wrong)The biggest lessons from inside one of the world’s top beauty companiesWhat itreallytakes to rise from chaos to confidence  

Every salon owner hits a point where growth stalls - not because you’re doing something wrong, but because you’ve simply outgrown your current stage of leadership. So… where are you on the Salon Leadership Ladder? Are you the Operator, the Manager, the Leader, or the CEO? Inside this episode, you’ll discover: 3 reasons to listen What these 4 stages of the Leadership Ladder mean - and which one you’re in The hidden traps that cause burnout and flatlined growth The exact shifts you need at each stage to unlock freedom, profit, and momentum Once you know where you are, you’ll know exactly what to do next. Book a free Strategy Call to see if Salon Mastery is right for you: https://bit.ly/ApplySMRiss

What if your manager could lead your salon so smoothly… it felt like magic?   Our Lead Salon Mastery Coach GG reveals how to unlock “Manager Magic”- the perfect blend of clarity, structure, and confidence that empowers your manager to truly lead.   You’ll learn how to delegate the right way, communicate like a CEO, and create a leadership system that frees you from daily chaos - while your salon thrives.   3 reasons to listen Learn the secret behind “Manager Magic” and how to create it in your salonDiscover how to give your manager the tools, not just the titleFind out the one meeting that transforms trust and communication Book a free Strategy Call to see if Salon Mastery and our Motivating Manager program is right for you: https://bit.ly/ApplySMRiss

You don’t get a dream team by accident. You build it by giving clear direction with clarity, holding high standards, and hiring with the right mindset..   In this episode, Joel reveals the 3 rules that transform an average team into a badass, high-performing salon culture.   3 reasons to listen Learn how to define your salon’s culture clearly, so everyone knows the standard How to spot and hirebar raisers (not team drainers) who lift your whole culture You need a clear, repeatable culture playbook to grow to $1M without more chaos.  Book a free Strategy Call to create your plan and see if Salon Mastery is right for you: https://bit.ly/ApplySMRiss

If your team “just don’t care” anymore… You need to try this before it’s too late. Larissa and Joel get real about extreme ownership and the leadership shift that reignites a flat team.   We’ll show you how to stack simple systems so motivation stops being the bottleneck, and why a relentless season might be the move that changes everything. Real salon owner stories, clear steps, and the mindset that powers million-dollar salons.   3 reasons to listen: You want your team to care again.You’re ready to inspire (and pay) top performers their worth- while still increasing your profit.You’re done with chaos and want simple systems that scale. THE SALON MANAGER SCORECARD📝✨ Discover if your salon’s ready for a manager, or if hiring now would cost you time, money, and sanity. It’s free, takes 3 minutes, and will give you instant clarity on the right leadership move for you and your salon’s future. https://bit.ly/SOC-Manager-Scorecard

Freedom. Balance. Profit. That’s what you dreamed of when you started your salon… not 60-hour weeks and constant chaos. If your salon can’t function without you, it’s not because you’re doing something wrong- it’s because you’re missing the leadership support your business needs.   In this episode, Larissa dives into why hiring and training a Salon manager isn’t just about delegation- it’s about building stability, freedom, and profit that lasts.   Learn how to know if your salon is ready for a manager, the exact 5-step process to hire one right, and how to build a power duo between CEO and manager that drives growth- without burning you out. 3 Reasons to Listen: 1️⃣ You’re tired of being the glue that holds everything together 2️⃣ You want more freedom without losing control 3️⃣ You’re ready to build a salon that runs without you   THE SALON MANAGER SCORECARD📝✨ Discover if your salon’s ready for a manager, or if hiring now would cost you time, money, and sanity. It’s free, takes 3 minutes, and will give you instant clarity on the right leadership move for you and your salon’s future. https://bit.ly/SOC-Manager-Scorecard

When Salon Owner Ben Oxlade took over his family salon, he inherited more than just a business - he inherited the overwhelm, the burnout, and the belief that working harder behind the chair was the only way to survive.   Fast forward 18 months, and Ben has completely rewritten that story. He has nearly doubled his salon’s revenue without doubling his team, built managers who he can trust, and stepped off the salon floor to reclaim his freedom.   In this episode, Ben shares the pivotal strategies and mindset shifts that turned his salon around - and how he’s building a business that not only thrives, but allows him to live life on his terms.   3 Reasons to Listen The 2 game-changing strategies that nearly doubled Ben’s revenueHow to create role clarity and empower your managersGet inspired by how freedom and profit are possible when you step into your CEO role   Make sure to go follow Ben's salon Sube Hair on instagram and let him know we sent you!✨ @sube_hair ✨💛 👉 Ready to step out of daily operations and into your role as CEO? Book a FREE Strategy Call with Larissa to map out your path to $1 million salon success and see if Salon Mastery is the right fit.

Are you paying for a salon manager but still doing their jobs & tasks, yourself? Most salon owners- even the best ones- make the same mistakes when choosing or hiring and leading managers. These mistakes quietly drain sanity, profit, weaken culture, and keep you stuck in the weeds. In this episode, Larissa and Joel unpack the costly mistakes salon owners make with managers and show you exactly what to do instead. You’ll discover the difference, how to create role clarity, and why over-communication is your secret weapon. If you’re ready to stop paying for mistakes and start building a manager you can rely on- this episode is for you.   Learn the #1 mistake owners make when “handing things over” to a manager. How to create role clarity that your manager desperately needs from you. A simple perspective shift to help you stop doing it all yourself, empower her to take the reins (without feeling like you’re losing control) so you can start leading like a CEO.

Is the energy in your salon dragging everyone down? Motivation is low, the vibes are flat, and before you know it- one person’s average, uninspired, “meh” attitude will spread through the whole team. If left unchecked, that kind of energy will slowly sabotage your culture, your results, and yep… your profits. That’s why Joel’s sharing his 10 Culture Commandments- a simple, powerful framework to reset attitudes, raise the standards, and bring back that spark your salon needs. If you want a team that shows up with accountability, drive, and energy that raises the entire salon culture- this is the episode for you. 3 Reasons to Listen: ✅ Discover why your team defaults to “average” unless you change this 1 thing ✅ The hidden root of most performance problems (it’s not what you think..) ✅ The upgrade that get your team showing up stronger every day

Are you stuck babysitting your team instead of leading your salon with confidence?   If you’re tired of walking into your salon and instantly sensing the drama, chasing staff to do the things they should already know, or carrying the weight of accountability on your shoulders - this episode is for you.   It’s time to step out of referee mode and into CEO leadership.   3 Reasons Why You Should Listen: Learn the 2 biggest leadership headaches salon owners face Why “more staff” doesn’t equal “less drama” (it actually multiplies it) Discover the 3 systems that stop drama before it spreads.

Is your most creative ideas locked away? In this episode, we uncover the one ingredient most Salon Owners are missing: CEO white space.You’ll discover: Why your brain needs rest to make smarter CEO decisions How CEO white space accelerates growth (and why burnout slows it down) The surprising way your team actually benefits when you step away (without ‘cats away - mice will play’) If you’re ready to fast-track your next million, it might be time to rethink how you spend your time.3 Reasons to Listen: Discover the missing ingredient keeping your salon (and your creativity) stuck Learn how to create space without losing momentum Unlock the secret to faster, better CEO decisions

Could your team secretly be dysfunctional without you even realising it?   In this episode, Joel unpacks the 5 key signs that reveal whether your salon team is cohesive, competitive, communal, or toxic. Discover how dysfunction quietly creeps into culture, how to measure it, and most importantly - how to shift your salon into high trust, accountability, and performance.   Because your team isn’t just part of the salon… they ARE the machine that drives your million-dollar vision forward. 3 Reasons to Listen: ✅ Learn the 5 hidden signs of team dysfunction ✅ Discover the difference between communal, competitive, cohesive, and toxic cultures ✅ Find out how to shift your team into high trust and performance

Are you or your team the reason your salon isn’t growing?   In this episode of the Salon Owners Collective Podcast, Larissa unpacks the 3 biggest roadblocks that stop salons from scaling- and the one powerful strategy that can help you break free and unlock unstoppable growth.   If you’ve ever felt resentful being stuck on the floor, worried about your top stylist planning their exit, or frustrated by clients not returning, this conversation will show you a new way forward.   You’ll discover how to: ✅ Recognise if YOU are the bottleneck in your business ✅ Spot when your team has flatlined and what to do about it ✅ Fix low client retention and stop the churn ✅ Install the Client Flow Method for long-term, sustainable growth   This might be the queen move your salon has been waiting for.   3 Reasons You Should Listen: Discover the hidden growth roadblocks in your salon. Learn a game-changing method to stop client and team stagnation. Unlock the strategy that could transform your salon into a $1M business.

Sick days. Gossip. Disengagement. They’re not the root problem - they’re a symptom of a bigger leadership gap.   In this episode, Larissa Macleman and Coach Joel Bouzaid break down why your team might be quietly side-eyeing you, what they’re waiting for you to do, and how to reset your culture without endless “hard” conversations. We’ll cover how to spot the real cause of draining team behavior, stop tolerating what’s holding you back, and lead your salon with clarity, confidence, and purpose.   3 Reasons You Should Listen to This Episode:   Learn why “sickies” and drama are a sign of something deeper in your culture Discover the mindset shift that turns hard conversations into easy ones Find out how to rebuild trust and engagement with your team

If your salon team leans on you for everything, you’re not leading- you’re bottlenecking.   Breaks down the 4 stages of salon growth and introduces a radical shift: trading in “doing” for communicating the future.   Learn the 12 Communication Pillars every salon CEO must master to build a high-performing, self-led team and unlock scalable success.   You’ll walk away with a new framework, practical tools, and a deep understanding of how to finally lead with intention- and create a business that runs and grows without you.   🔑 3 Reasons to Listen: Learn how to shift from lead doer to a visionary leader Discover the 12-pillar communication framework to lead your team Uncover the real reason your team isn’t stepping up (and how to fix it)

What do you do when your Salon team goes from 30 to 60 overnight? I sat down with celebrity stylist and salon owner George Gonzalez, as he shares his journey through massive growth, team mergers, and fearless leadership.   We talk about: - What he learned behind the scenes with Oprah Winfrey - How he navigated the unknown while scaling - The leadership approach that helped him successfully merge two salon cultures - What’s next as he prepares to take over another 55-staff salon   If you're a salon owner scaling up and craving freedom, this is your blueprint.

Should I sell my salon… or step up and scale? It’s one of the hardest decisions a salon owner can face. Larissa Macleman is joined by Coach Joel Bouziad to discuss the widening gap in the salon industry- between those thriving: growing, hiring, and opening second locations… and those quietly closing their doors. If you’re feeling overwhelmed, stuck, or just unsure of your next move- this episode is here to help you make an empowered decision. We’ll dive into: The #1 Killer of Momentum The real reasons salon owners walk away How to know when it's truly the right time to step up and go for it What it takes to build a business that gives you freedom, not burnout How to set up your salon to SELL- or SCALE Listen now- and get the clarity you’ve been searching for.

Feeling like you’re chasing your business instead of leading it? Larissa Macleman shares why stepping away isn’t a luxury. It’s a necessity. Discover why white space is where million-dollar moves are made, and how to finally create the clarity and strategy your salon needs to grow beyond chaos.   You'll also get an exclusive sneak peek into our invite-only retreat in Fiji: Fast Track to Your Next Million.   This episode is a MUST for any salon owner ready to stop doing and start leading.   🎧 Hit play now and start thinking like a true CEO.

Feeling drained after a day of clients? It’s probably not the work- it’s the energy you’re absorbing. In this episode, Coach Joel Bouzaid breaks down how to handle complaining or negative clients without letting them hijack your day or your energy. Learn how to lead conversations, set healthy boundaries, and create a workday that feels energising- not exhausting. We cover: The subtle ways you allow clients to control your energy  Conversation redirection tactics   How to coach your team to lead client interactions  Why showing up full matters more than any technical skill  If you’re ready to stop feeling depleted and start leading the energy in your salon, this episode is for you. 🔑 3 Reasons to Listen:   Learn how to take control of the client conversation without being confrontational  Discover powerful communication frameworks to keep energy above the line  Walk away with practical tools to protect your own vibe and wellbeing

Hiring apprentices is exciting- but only if they become valuable team members. So how do you spot a superstar junior early, and train them to be profitable- fast? In this episode, Larissa chats with apprentice expert Amanda Tonge. Together, they uncover what makes a high-performing apprentice, how to structure your training for success, and how to get your juniors bringing in income from day one. Tune in to discover: • What behaviours signal a great apprentice early on • Amanda’s favourite methods for income-generating junior services • How to structure your team to actually support growth and training • Why most salons fail at training apprentices- and how you can avoid it   Whether you’ve got a team full of juniors or you’re about to hire your first one- this episode is a must-listen. Make sure to go follow Amanda Tonge on instagram and let her know we sent you!✨ @amandatonge_haireducator ✨💛 And check out Amanda’s book recommendation- The Let Them Theory by Mel Robbins

Is your team showing signs of burnout, disengagement, or just going through the motions?   In this episode of the Salon Owners Collective Podcast, Joel Bouzaid—Boardroom Mentor and leadership strategist inside Salon Mastery—dives deep into why team morale drops and what YOU can do to lift it.   You’ll learn how to lead from the front with confidence and inspire performance through intentional leadership strategies like:   ✅ The 3 R’s of morale: Recognition, Reminders, Reinforcement ✅ The impact of morale on performance, retention & culture ✅ How to stop staff from “just surviving” peak periods ✨ Why morale is YOUR job (and the ROI it brings!)   Ready to take back control of your salon culture and lead a team that thrives?   Listen now.

If your calendar is maxed out, you're serving clients all week, and you feel chained to your business... it’s time to buy back your time.   In this episode, Larissa Macleman shares how to shift into the CEO seat, reclaim your time, and build a million-dollar business without burnout. You’ll learn: What your time is worth The strategic difference between $300K and $1M salons The real data on how time spent “on the floor” impacts your salon revenue It’s time to stop doing it all and start doing what matters. 3 Reasons to Listen: Reclaim your time as CEO Shift from low-value tasks to CEO-level leadership Get real strategies to buy back your time and scale, lead, and generate demand without working longer hours

What if you could motivate your team, spark growth, and improve performance… all in just 7 minutes?   In this episode, Coach Joel reveals a powerful leadership framework designed to transform your team meetings from a time suck into a game-changing tool for growth and engagement.   You'll discover how to drive real motivation- and why most Salon Owners are getting this totally wrong. Plus, learn why asking great questions is the key to leading a high-performing team.   If you’re ready to step fully into your role as Salon CEO and finally experience true freedom, this one’s for you. 3 Reasons To Listen: Learn the 3-part model that keeps staff focused on the future Discover the psychology behind what really motivates your team Get the framework that Million-Dollar Salons use to lead powerful, productive meetings in just 7 minutes

When Your Top Performer Becomes the Problem Ever had a top performer slowly morph into your biggest team challenge? In this episode, Larissa Macleman shares how to navigate tricky power dynamics without losing your best team member. You’ll learn: Why high performers can become disruptive How to redirect their energy without confrontation The best method to deliver feedback that sticks How to protect your salon’s culture If one team member is dominating the salon’s energy, it’s time to lead smarter- not shrink. 3 Reasons to Listen: Learn how to prevent one team member from hijacking your culture Discover the best method for effective, non-confrontational feedback Regain control and lead with clarity, even through team tension

In this episode, Larissa Macleman is joined by Joel Bouziad to explore the ONE Queen Move salon owners must make to get unstuck- whether you’re facing decline, stuck in stagnation, or overwhelmed by growth.   Discover why incremental tweaks won’t cut it anymore, and how to identify and make your next strategic move that aligns with the modern salon landscape (and where clients + teams are heading in 2025 and beyond).   You’ll learn:   Why “holding on” is holding you back The dangers of being stuck in outdated business models The transformational impact of a lean & luxury salon strategy 🎧 Tune in now and find YOUR Queen Move.