Product Talk

The immediate success of a product is always highlighted, but we often forget to mention the time spent hustling to get there. This is especially true in the post-pandemic world, where our lives took an immediate pivot in 2020 and many unique products have been developed as a result. How did a former political campaign creative develop a first-to-market tech product? VODIUM Co-founder Camille Padilla shares her nonlinear path and unique experiences that led her to build a tech startup. Try VODIUM now and use promo code PRODUCTALK for 30% off! (code expired on 8/31/2022)

How can you make sure that you're solving a problem that matters? This is the fourth episode in the 2022 Product Awards series. In this conversation, Wayfair Product Leader Nacho Andrade speaks with Amplitude SVP of Product Justin Bauer. At Amplitude, says Justin Bauer, the customer is part of the team. From the company's origins, to its evolution into new product directions, the direction comes from spending time with customers.

What gets you excited about product solutions? This is the first podcast in our Capgemini "Leaders in Innovation" Series, featuring guests in the Capgemini portfolio of products. Here, frog Creative Director Inna Lobel sits down with Heatworks Founder & CEO Jerry Callahan. They discuss a few innovative Heatworks Technologies products, each inspired by Jerry's passion for efficient design.

Does your company have a value system that it truly lives by? Or does it simply have platitudes stuck on a wall? In this, the eighth episode in the CPO Rising Series, Atlassian Chief Product Officer Joff Redfern talks about the importance of values. Why? Because a company's culture sits on top of its value system. This comes into play in hiring, communicating, and working out problems. The strength of the culture is largely determined by the strength of the core tenets at its base.

There are different customer mindsets within FinTech, as the industry's journey sets its eyes on understanding the customer product wants. This process isn't always clear, and it might include educating customers but also sometimes just helping them navigate through the process. How can PMs create products and experiences that everyday people can relate to? Republic Product Lead Matt Hamilton shares insights into the importance of the customer journey and the future of FinTech. (The views, information, or opinions expressed during this [series, episode, podcast] are solely those of the Matt Hamilton and do not necessarily represent those of Republic, its affiliates, and its employees and may not be current. The information provided on this podcast does not, and is not intended to constitute legal or investment advice; instead, all information, content, and materials available expressed are for general informational and entertainment purposes only.)

In this podcast episode, the third in the 2022 Product Awards series, Optimizely VP of Product Thilo Richter speaks with Wayfair Product Leader Nacho Andrade about why PMs should do more exploratory testing, why actually understanding your customer's problem is the most important thing, and why a great PM might have a few things in common with a scientist.

In this ever-changing world, it is part of the product leader's responsibility to navigate their teams toward continuous improvement and success. This can include a few methodologies and strategies to create a system that teams can rely on. How can a product leader build a systematic approach while giving room for flexibility? American Express VP of Product Development Penelope Madry shares how to lead through change and align successful product teams. (The views expressed by Penelope Madry in this podcast episode are her own and do not represent American Express.)

Change is the only constant in life. And in the world of product, digital transformation over the past 2 years has effected everyone from the largest corporation down to the individual remote freelancer. Few companies are as plugged in to that reality as Upwork, "the world's work marketplace." In this conversation, the seventh in our CPO Rising series, Upwork Chief Product and Experience Officer Samuel Bright talks about leading his teams to navigate that transformation. It starts, he says, with a culture of making the customer win big.

As product managers, we are told to be curious. There are many books, guides, and resources explaining how to create a product management framework that can be used to achieve success. Is it truly one size fits all or different frameworks for different problems? In this episode, Product Talk host and ALTR Product Lead, Neha Shah, interviews Zoopla Product Head Yanislava Petrova who talks about the craft and context of PM frameworks and how PMs can create their own.

In this podcast episode, the second in the 2022 Product Awards series, Heap VP of Product Rachel Obstler sits down with Wayfair Product Leader Nacho Andrade to give insights into how Heap built its Product Award-winning analytics tooling. A major key, says Rachel, is not only listening to what customers are saying, but also to what they are not saying.

We are seeing people from all types of work backgrounds and cultures becoming a part of product. It is a critical shift as you build products for a emerging global market. How do PMs empower diversity in thought leadership and product management? PayPal Senior Product Leader Ronke Majekodunmi shares insights about diversity within roles and customer relationships for successful PMs.

As product leaders, you probably have seen the evolution of your product teams. It hasn't been an easy transition as of late, with talent spread all over the world, hybrid working environments, and massive growth in product marketplaces. How can you align your product teams to fit your company's mission? Next Insurance CPO and 2022 Global CPO 20 winner Effi Fuks Leichtag shares some truths about hiring talent and scaling product teams for accelerating growth.

A product leader's strategy and vision are naturally ingrained in the development process. However, it boils down to a team's talent and execution, which can be complicated by our increasingly remote-working world. How do product leaders maintain culture when building a hybrid team? The Infatuation and Zagat CPO Janko Bazhdavela shares the best practices for setting up a great team to make strategy come to life.

In this podcast episode, the first in the 2022 Product Awards series, Sprig Product Lead Rachel Wang sits down with Wayfair Product Leader Nacho Andrade. Rachel shares how 2022 Product Award winner Sprig aims to reach more people through research, helping to gather the qualitative data to drive decisions that product teams can be confident about.

Many organizations don't always start with a culture of product management. Sometimes there are unclear definitions and undetermined boundaries on who are product managers and what it actually takes to manage products. How can PMs bring the fluidity of product processes to their companies? In this episode, Product Talk host and ALTR Product Lead, Neha Shah, interviews Metron Aviation Product Leader Marcus Lowther who discusses what it takes to transition to a product management culture in an established industry.

Building a good team is not just the individual leaders but the team as a whole. CPOs should manage through efficient delegation but also give their product managers the freedom to execute. What are some best practices to hire and retain the best product teams? Box CPO and 2022 Global CPO 20 winner Diego Dugatkin shares his insights into creating the best product teams, embracing the vision, and building the next generation of product leaders.

It might seem like it is the dawn of digital transformation, but there have been certain players – good and bad – who have thrived in the digital environment for quite some time. Digital security has always been top of mind for many companies, most especially as Internet access has gone wireless. How can PMs be at the forefront of secure digital transformation? Fmr Illumio Product Leader Matthew Glenn shares the dynamics of cybersecurity and explains the zero trust model.

A manager can run a department, but the truly great product leaders have a secret sauce that makes them stand out from the rest. Many Chief Product Officers are at the forefront of steering change within many companies, including healthcare. What skills and qualities are necessary to make an impact on product leadership? Included Health CPO and 2022 Global CPO 20 winner Nupur Srivastava shares the attributes of great product leaders and how to set priorities while enabling innovation.

Wouldn't it be easy to just pull from a list of B2B customers and know how they get value out of your product? While that database doesn't exist, value is a huge component in any product's monetization strategy. How can B2B companies not run in circles figuring this out? Software Pricing Partners Managing Partner Chris Mele shares insights into value and how a pricing strategy is important to product development.

Chief Product Officers face many challenges while managing both team motivation and product innovation, especially with pandemic-related workplace changes. There also are constant priority interrupts that can affect the cadence of product innovation. How does a CPO facilitate the right culture to keep up the innovative pace? Nubank CPO Jag Duggal shares insights into creating rhythm, hiring a great team, and maintaining innovation.

With the growing importance in a digitally connected world, the role of Chief Product Officer (CPO) is being elevated. There are companies, like Capgemini, whose intelligent product and services offering helps product leaders to accelerate their product innovation journey. What are the best practices for current and future CPOs to further define their roles? Capgemini Invent Executive VP Lisa Mitnick shares ways CPOs can be successful and how Capgemini is a leader for product leaders.

Good customer experience or CX spans across the entire customer journey. To do that, a product leader needs to try to bring together the technology side and the human side. How can product managers utilize CX at every part of product iteration? CX thought leader Lorraine Schumacher shares how CX adds value to product teams and listening to customer voice brings success.

As more companies aim to be product-led, there are higher-level priorities for product leaders. Product managers are rising through the business ranks and gaining seats at C-suite tables, as well as the title of Chief Product Officer. How have the leadership dynamics changed as we see the rise of the CPO? Products That Count CPO Renee Niemi sits down with our founder SC Moatti to showcase the inaugural Global CPO 20 and discuss observations from the best CPOs.

As product management evolves, so do the teams around it. With product leading the way in all aspects of an organization, the effects have also shifted product operations and project management. These changes bring a question to the forefront: Why are we doing things the way we're always doing them? Contentsquare Product Leader Danny Carvajal shares his answer and demystifies the role of product excellence and enablement.

Jim Gray, former Chief Product Officer of Products That Count, interviews PTC founder SC Moatti about the history of the Product Awards in advance of the 2022 Awards, our 5th celebration.

To empower your team, as a product manager or executive, you need to set clear goals and outcomes. However, this can be difficult when each individual communicates and documents in different ways that make sense to them. How do you establish the North Star while staying hyper-focused on customers? Hinge CPO Michelle Parsons shares her methods for creating and mapping organizational goals that will scale product.

As cars become more connected, we can make more decisions using data. Automations are within reach for underwriting decisions, distribution, and claims, just to name a few. How can we create products that use data for global solutions? In this episode, Product Talk host and ALTR Product Lead, Neha Shah, interviews Roadzen CEO Rohan Malhotra who discusses how AI data bridges the gaps between insurance and mobility to make better decisions.

The role of product manager is not necessarily one-size-fits-all. Within each company, from small start-up to very large corporations, the product manager's leadership will need to have different approaches. As a company scales, what can a PM expect and skills they should consider? Meta Product Leader Yun-Kuan Lin shares observations of how product teams evolve as companies grow, and the difference in leadership skills at each stage.

When product managers think about setting goals within product teams, we can shy away from accepting if we have set the bar too high, for ourselves or others. We are ambitious individuals and want to meet or exceed the goals we set. How do we normalize mistakes, failure, and human error? Shopify Vice President of Product Mamuna Oladipo shares opportunities to pivot within your goals when faced with mistakes and failures.

Product leaders are category creators and world changers. For example, the world of telecommunications used to require a lot of physical dedicated equipment with a lack of flexibility. How did this industry change into the powerhouse it has become today? SignalWire founder and CEO Anthony Minessale shares how telecommunications turned into a software platform, the role it played in remote work, and what to expect for the next generation.

Experimentation can be developed as a powerful storytelling and product tool. Through experimentation, a product manager can make accurate, data-driving decisions that can expand their product's reach. These don't need to be complicated, but how can product managers experiment in ways that best fit their product? Dow Jones Product VP Peter Gray shares his unique insights in experimentation, subscription, and personalization to create value.

This year has been another one for the history books. In our 2021 Product Talk year in review, we handpicked an episode for each season led by some of our hosts: Transfix's Patrick Blute, Universal Electronics' Nikki Ahmadi, and our founder SC Moatti. Relive insights from leaders at Ramp, Dolby, and Cox Communications, as well as Silicon Valley icon Geoff Moore. Listen to their insights into industry trends and product.

Some product leaders enter this career because they want to be involved with product directly, while others jump in by happenstance. In non-tech roles such as teaching, the ability to make an impact with certain products comes from a different vantage point. How can future PMs utilize these experiences to enhance their products? In this episode, Product Talk host and ALTR Product Lead, Neha Shah, interviews BetterLesson Sr. VP Amber Orenstein who discusses how having a diverse professional background provides a different perspective on building quality edtech products.

There are many different products and thousands of ways to build these products. In a technology-first environment, a platform is part of this process, whether it helps to build the product or is the product itself. What comes first in all this development: the platform or the product? PepsiCo Product Lead Deepika Yerragunta shares her ideas of building platforms as products and within frameworks to boost productivity and scale.

We are online all day, every day, for all aspects of our lives and business. We want a space that is safe and trustworthy to share information without the fear of getting scammed or hacked. However, there isn't a silver bullet or quick fix to the safety issue. How does a company treat the real-life problem of internet safety and trust? LinkedIn Product Lead Shreyas Nangalia shares how safety PMs balance challenges, solutions, and customers to make secure products.

We all use mobile apps, all day, every day. As consumers, we only see them right as an end product and don't have any insight into all of the complexity a typical organization has to coordinate, from cross-team collaboration to integrating various technologies. What are some of the challenges and opportunities for businesses to produce high-quality mobile apps? Blue Cedar CEO John Aisien shares how product leaders can build secure mobile apps to deliver positive business outcomes.

Felipe Gasparino takes the mic to tell listeners about the category of "empowering the whole human" at the 2022 Products That Count Product Awards.

When a business wants to innovate and capture a different market segment, that might involve some big changes. For some, this also might mean changing from a direct-to-consumer approach and targeting your product toward other businesses. What are some elements and surprises to consider in order to make a successful switch? Cox Communications Product Lead Kelly Hoople shares how her path led her to a product leader role, and what it takes to be successful when moving a business from B2C to B2B.

Fmr Transformco Product Director Maheep Bhalla introduces the Responsive Product Accountability category for the 2022 Product Awards.

Most of us need some type of insurance at different points in our lives, and often more than one type of policy. The paperwork can be cumbersome, the claims drawn out, and the whole process daunting. Is the insurance industry taking a digital cue from others, and how can it become customer-empowering? Getsafe VP of Product & Design Konrad Heimpel shares insurance changes within tech and how its product development is different from other industries.

This is the third in a five-part series introducing the categories for the Products That Count 2022 Product Awards. Last time, we heard from Transfix Product Marketing Lead, Patrick Blute, on Delightful User Journey. In this talk, Indeed.com Senior International Product Lead Iryna Krutenko introduces the Level Up Scale & Complexity category for the 2022 Product Awards.

Self-driving cars, replicators from Star Trek, or even Rosey from The Jetsons: It is an exciting time to be in the field of artificial intelligence with many ideas defining what it means. It also is a popular career path for product professionals. What does it actually mean outside of all the hype and excitement surrounding this term? In this episode, Product Talk host and ALTR Product Lead, Neha Shah, interviews Procore Product Lead Reza Shirazi who talks about demystifying artificial intelligence and what it means to build AI products.

This is the second in a five-part series introducing the categories for the Products That Count 2022 Product Awards. Last time, we heard from Google Product Lead, Neha Taleja, on Informed Go-To-Market Strategy. In this talk, Transfix Product Marketing Lead Patrick Blute introduces the Delightful User Journey category for the 2022 Product Awards.

The most critical decisions in the world are driven by people's understanding of unstructured content. It all comes down to the abilities of subject matter experts to make those decisions entirely driven by whether they're looking at the right piece of that data at the right time. Is there a solution for these companies to view and process the correct information? Sorcero CEO Dipanwita Das shares ways she discovered data analytics can produce cognitive solutions in life sciences.

When developing a B2B product, product managers have to think a bit differently than other PMs. From ideation to client interaction to pricing, many areas shift for this specific market. What are some areas PMs should focus on when working within the business-to-business realm? Ambient Photonics CEO Bates Marshall shares the ways B2B product management differs from direct to customer and some tips for product managers at B2B companies.

PMs need a plan to launch their products in the market, whether beta, internal, or otherwise. For the 2022 Product Awards, the Awards Advisory Board proposed 5 new categories, including Informed Go-To-Market Strategy. How will they do the testing, experimentation, and ramp-up, and what are the best tools out there to help in this process? Google Product Lead Neha Taleja introduces the Informed Go-To-Market Strategy category for the 2022 Product Awards.

We are taught to experience life, not just live in it, and this can be true for product management. PMs need different lenses to solve problems and develop ideas. How do we cultivate storytelling with our products? VP of Product at Disney Streaming Dave Lankford speaks about inclusivity and true listening, and how this relates to product development.

Product managers and leaders come to the world of product from many different backgrounds. This gives each individual product person a unique perspective on the products they build. But what does it mean to truly be a product visionary? In this talk, fmr IBM VP & Partner and current Structured Mischief Founder and CEO, David Jensen, joins us to discuss visionary product thinking.

There are as many ways to build a business as there are people who build them. Some are motivated solely by profit, some by challenge, some by accident, and some by philanthropy, or purpose. What does it mean to build with purpose? Join Amazon Care Head of UX Design and Research Dane Howard to learn about the concepts and actions necessary for building with purpose.

It's all too easy to get serious about work. We have meetings, deadlines, goals, profits, and more to consider. How can we maintain the fun while we do the work of making great products? In this talk, Melissa Pickering, former LEGO Education Head of Product, joins us to talk about focusing on play within your product.