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Private Practice Owners Club

Private Practice Owners Club

368 episodes — Page 3 of 8

Practice Owners Manual Series, Part 5 - Clinical Sales: The Purpose Driven Provider Program With Adam Robin

In this episode of the Private Practice Owners Club Podcast, Nathan Shields and Adam Robin explore the importance of embracing a sales mindset and integrating it into your clinic’s core values. Learn how to transform "sales" into a valuable tool for advancing your clinic's mission and serving a greater number of patients.​Sales is not just about closing deals; it's about ensuring patients receive the care they require. Nathan and Adam illustrate how every interaction, be it at the front desk or in the clinic, entails some level of sales. Altering your view of sales can positively impact your practice. If you have faith in the value of your services, it is your duty to effectively present them.​Adam introduces the "Purpose-Driven Provider Program," focusing on aligning your team around the shared goal of patient care, without the negative connotations of sales. Adam and Nathan also outline the patient journey, from the first phone call to follow-up visits, and emphasize the importance of scripting and standardizing touchpoints to ensure clarity and purpose.​Want to talk about how we can help you with your Private Practice business, or have a question you want to ask? Book a call with Adam - https://calendly.com/adamrobin/dr-adam-s-30-minute-connection​Love the show? Subscribe, rate, review, and share! https://ppoclub.com/

Jul 23, 202441 min

Practice Owner’s Manual Series, Part 4 - The 4 Bucket Marketing System With Adam Robin

In this episode of the Private Practice Owners Club Podcast, Nathan and Adam delve into the four essential marketing buckets crucial for every private practice clinic owner's success. Discover how to establish a strong marketing plan that can elevate your clinic from a standard practice to a flourishing business.​They discuss simple, cost-effective methods for generating referrals from your current patients, as well as strategies for reactivating former patients and maintaining their engagement. Learn how to cultivate and nurture strong relationships with referring physicians to ensure a consistent flow of referrals. Additionally, explore innovative ways to connect with your community through social media, events, and more.Nathan and Adam offer practical advice and real-life examples, including a story about how a PTA converted patient referrals into a steady stream of new business.Are you prepared to take your practice to the next level and uncover the keys to successful marketing? Don't miss this thrilling episode with Nathan Shields and Adam Robin as they explore the world of Marketing Systems.​Want to talk about how we can help you with your Private Practice business, or have a question you want to ask? Book a call with Adam - https://calendly.com/adamrobin/dr-adam-s-30-minute-connection​Love the show? Subscribe, rate, review, and share! https://ppoclub.com

Jul 16, 202438 min

Practice Owner’s Manual Series, Part 3 - Financial Mastery With Adam Robin

In this episode of the Private Practice Owners Club Podcast, Nathan Shields and Adam Robin discuss financial mastery for private practice clinic owners. They share tips and strategies to help private practice clinic owners gain financial clarity and success. They talk about the significance of knowing your KPIs and how they can transform your business. You'll learn practical steps to measure average reimbursement per visit and cost per visit to ensure profitability.​Adam emphasizes how developing good financial habits can empower you to design a system that works for you, while Nathan highlights the necessity of focusing on profits and viewing your clinic as a tool to serve your household. They also discuss the importance of payroll management, understanding break-even numbers, and setting achievable financial goals. ​Tune in to uncover the secrets to financial success and take control of your Private Practice!​Want to talk about how we can help you with your Private Practice business, or have a question you want to ask? Book a call with Adam - https://calendly.com/adamrobin/dr-adam-s-30-minute-connection​Love the show? Subscribe, rate, review, and share! https://ppoclub.com/

Jul 9, 202449 min

Practice Owner’s Manual Series, Part 2 - CEO Habits Of Time And Attention Mastery With Adam Robin

In this episode of the Physical Therapy Owners Club podcast, Nathan Shields and special guest Adam Robin discuss essential CEO habits for mastering time and attention. They explore how shifting focus can revolutionize your business, and Adam shares his personal journey and insights on turning energy and motivation into tangible results by harnessing the power of focused habits.​In this episode, you will learn the significance of distinguishing between urgent and important tasks and how residing in the "important but not urgent" space can significantly impact your clinic. Practical strategies for managing attention will also be discussed, including the implementation of weekly, monthly, and quarterly planning sessions to keep your business on track.​Adam has also emphasized the importance of having a system, such as the "Weekly Preview Questionnaire," to consistently assess and prioritize tasks that are in line with your long-term goals. Additionally, real-life examples illustrate how effective planning and focus can result in sustainable growth and reduced stress when managing a clinic.​Ready to take control of your time and attention? Implementing these actionable strategies can help you move from chaos to clarity, making your business more efficient and successful.​Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Adam-https://calendly.com/adamrobin/dr-adam-s-30-minute-connection​Love the show? Subscribe, rate, review, and share! https://ppoclub.com/

Jul 5, 202434 min

Practice Owner’s Manual Series, Part 1 – Laying The Foundation With Adam Robin

In this episode, Nathan Shields collaborates with Adam Robin to launch a transformative series. Discover the essential elements every business owner needs, from physical therapists to plumbers, to establish a strong foundation.​In this discussion, Nathan and Adam thoroughly explore the significance of having a clear story, purpose, and values for your clinic. They provide practical advice on how to recognize and incorporate these fundamental elements to attract staff with similar values and cultivate a robust, unified culture. They also discuss the importance of sharing your personal journey, defining a purpose beyond daily operations, and establishing core values to guide decision-making and growth. This episode is filled with practical tips to help your business not only survive but thrive.​Are you ready to turn your physical therapy practice into a successful business? Learn the essential steps that will prepare you for success, regardless of your current challenges. Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Adam - https://calendly.com/ptoclub/discoverycall​Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Jun 25, 202439 min

Plugging A Sales Solution Into Your Front Desk With Chris Beavers

In this Physical Therapy Owners Club podcast, Adam welcomes Chris Beavers, founder of Be Ready Performance and Virtual Refresh. Chris shares his experience of turning a cash-based practice into a successful business. His creative methods for training sales and appointment-setting virtual assistants (VAs) showed positive changes in a clinic's operations. Chris provides valuable insights on how Virtual Refresh's VAs, who have clinical backgrounds and sales psychology training, can assist in scheduling more calls and initial evaluations for your practice; improving the skills of your front desk staff in value-based conversations and follow-up processes can help avoid loss in revenue.​In the podcast, Chris stresses the importance of addressing immediate issues rather than waiting for a perfect plan and emphasizes the significance of reactivating leads and utilizing social media and local businesses for lead generation. Are you interested in learning how to increase your physical therapy clinic's revenue with minimal effort? Tune in to uncover the innovative strategies being shared by Chris Beavers from Virtual Refresh.​Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Jun 11, 202441 min

Leveraging Your EMR To Improve Stats, Retain People, And Improve Marketing With Sharif Zeid

In this episode of The Physical Therapy Owners Club Podcast, Nathan interviews Sharif Zeid, founder of EmpowerEMR (formerly MW Therapy) and a seasoned expert in EMR systems, to uncover how physical therapy clinic owners can fully leverage their EMRs to drive success.Nathan and Sharif explore the potential challenges and opportunities present in EMR systems. They offer insights on addressing reporting issues, prioritizing key performance metrics, and making the most of advanced features to maximize benefits.In the podcast, Nathan and Sharif emphasize the significance of pinpointing and prioritizing key performance metrics that align with your business goals. They delve into the methodologies used in EMR reports to guarantee precise insights and highlight the importance of leveraging EMR features to automate tasks and reduce staff fatigue. Furthermore, they underscored the potential of improving the patient experience through patient portals and online booking.Uncover valuable insights to elevate your physical therapy practice and achieve success through effective utilization of EMRs.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall​Love the show? Subscribe, rate, review, and share! https://ptoclub.com

Jun 4, 202438 min

What It Looks Like To Innovate In Today's PT Market With Dr. Joseph Martin

In this Physical Therapy Owners Club podcast, Adam welcomes Dr. Joe Martin, a physical therapy clinic owner from upstate New York, who shares his inspiring journey. He talks about his challenges, including dealing with fraudulent practices, inadequate insurance reimbursement, and the impact of external factors like COVID-19 and cyber-attacks on business operations. ​Throughout the podcast, Dr. Martin stresses the importance of leadership and employee relations in fostering practice growth. He emphasizes cultivating a supportive workplace culture, hiring and retaining top talent, and implementing effective incentivization strategies. These are essential for driving organizational success. ​Dr. Martin also discusses the benefits of transitioning to a cash-based model in Florida, which can provide substantial profit margins compared to traditional insurance-based practices. He highlights the importance of market adaptation and leveraging digital marketing avenues in a competitive landscape. ​Learn the essentials of physical therapy practice ownership by listening, gain valuable insights, and unlock the keys to building a successful, patient-focused clinic that endures the test of time.​​Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall ​Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

May 21, 202440 min

Be Good At What You Do, But Great At Who You Are With New PTO Club Coach Cory Lee

In this exciting episode of the Physical Therapy Owners Club podcast, Adam welcomes Cory Lee, a seasoned leadership trainer. He will share valuable insights he has gained from his journey of transitioning from physical therapy clinics to the realm of leadership development.​Throughout the podcast, Cory emphasizes the importance of being present and providing genuine value to others. This can help you create new opportunities and build meaningful connections. He also highlights the essence of leadership, which focuses on inner growth and mindset rather than just actions.​Additionally, Adam and Cory discuss effective strategies for building trust and fostering connections, even in challenging circumstances. They also address common mindset hurdles faced by business owners, such as comparison traps, and provide actionable strategies for overcoming them. Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall. Love the show? Subscribe, rate, review, and share! https://ptoclub.com

May 14, 202435 min

Mistakes To Avoid In An Add-On Cash-Based Service With Stephen Rapposelli, PT Of StretchPlex

In this exciting episode, we sit down with Stephen Rapposelli, a highly experienced physical therapy clinic owner who knows a thing or two about expanding clinic operations. Get ready to learn some practical tips and actionable advice that will help you scale your business effectively. Whether you're a seasoned PT clinic owner or just starting, you won't want to miss this!​During the podcast, you will discover the need to focus on cultivating a strong company culture that not only boosts employee morale but also improves patient satisfaction. And that's not all - you also need to optimize your clinic's workflow and streamline operational processes to increase productivity and profitability. But there's more! By exploring innovative marketing techniques and patient acquisition strategies, you can stand out from your competitors and resonate with your target audience. Why settle for average when you can be exceptional?​What are you waiting for? Take your clinic to the next level. Empower your team and foster growth. Discover the most effective leadership and management practices that will help you achieve your goals!Want to talk about improving your PT business, or have a burning question? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall.​Love learning from the PT Owners Club? Subscribe, rate, review, and share to help us reach more clinic owners like you! Follow this link for more: https://ptoclub.comWant to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com

May 7, 202442 min

The Practice Owner Journey Of Success With Norene Christensen

Get ready for an engaging and informative episode of the Physical Therapy Clinic Owners Podcast. In this episode, Adam Robin is joined by Norene Christensen, a highly experienced entrepreneur and physical therapy expert. Together, they delve into some cutting-edge strategies that can help you take your clinic to the next level and achieve sustainable growth.​Throughout the podcast, Adam and Norene explore a range of topics, from building a strong engagement with your patients and attracting new ones to the importance of creating a culture of excellence within your clinic. Norene also offers tips for hiring and retaining top talent in your team.​Ready to take your physical therapy clinic to the next level? With Norene's expertise and Adam's insightful commentary, you'll gain new strategies to help grow your clinic and achieve your business goals.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Apr 29, 202433 min

Eliminating Documentation Headaches With Jake Michalski Of Comprehend PT

Paperwork got you down? In this episode of the Physical Therapy Owners Club podcast, Nathan Shields interviews Jake Michalski, the creator of Comprehend PT. They explore how artificial intelligence (AI) is revolutionizing the documentation process for physical therapists, especially if you're struggling with excessive paperwork. Don't miss the valuable insights that Jake has to offer.​Nathan and Jake further discuss how AI will change the future of Physical Therapy, his insight on the PT industry as a whole, and how the creation of his company is similar to physical therapy entrepreneurs, with the same headaches for growth, structure, and marketing.​Ready to reclaim your time and focus more on patient care than paperwork? Dive into this episode and see how AI can transform your practice. ​ ​Want to talk about improving your PT business, or have a burning question? Book a call with Nathan – https://calendly.com/ptoclub/discoverycall. ​Love learning from the PT Owners Club? Subscribe, rate, review, and share to help us reach more clinic owners like you! Follow this link for more: https://ptoclub.com/ Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Apr 23, 202431 min

How Do You Make More Money With Nathan Shields And Adam Robin

In this episode of the Physical Therapy Owners Club Podcast, Nathan Shields and Adam Robin discuss strategies and mindsets that can improve the financial health of your clinic. The conversation includes insights for both new and experienced clinic owners who are looking to expand their operations.​Nathan and Adam share important tips on how to achieve financial success. They emphasize the importance of adopting a growth mindset and implementing effective strategies for managing finances. They also highlight key considerations for those who are in the early stages of running a clinic.​Ready to transform your clinic into a thriving, profit-generating machine? Tune in to this enlightening episode of the Physical Therapy Owners Club Podcast and learn how to unlock the secrets to financial health for your clinic.​Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall ​Love the show? Subscribe, rate, review, and share! https://ptoclub.com/Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Apr 20, 202434 min

Recruiting In Today’s Climate With Brian Weidner Of Career Tree Network

Are you sick and tired of the same old recruiting methods? Today’s guest has some revolutionary insights on how to move away from outsourced recruiting efforts and instead cultivate powerful internal solutions. In this episode of the PTO Club podcast, Adam Robin welcomes Brian Widener, the mastermind behind Career Tree Network. Explore the cutting-edge recruiting strategies that can transform how physical therapy clinics attract the best talent in the industry. Learn how building genuine relationships with candidates can significantly enhance your clinic's appeal and foster long-term growth. It's essential to recognize the pivotal role of an owner's focus in driving recruitment success and take the necessary steps to create a robust employer brand that resonates with potential hires.Ready to take your physical therapy clinic's recruitment game to the next level? Don't miss out on these expert insights!Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Apr 9, 202436 min

Maximizing Cash Flow, Increasing Profits, And Eliminating Patient Balances With Kristi Plunk, DPT

Listen up! In this episode of the Physical Therapy Owners Club podcast, Nathan Shields engages in an invigorating discussion with Kristi Plunk, from Beyond Physical Therapy and Wellness. Discover the game-changing strategy that has put her clinic on the map in Fort Worth, Texas. This transformational technique is highly effective and has proven to be a massive success. Don't miss out on this incredible conversation!​Hear about a game-changing policy that transformed Kristi's clinic, significantly boosting collections and revenue. Kristi's approach tackled challenges such as a surge in cancellation rates and a dramatic loss in revenue due to SEO changes. This led to a remarkable financial turnaround that will leave you in awe. Her journey is a true testament to the power of resilience, smart policy implementation, and the crucial role of clear communication with patients. In this episode, you'll discover how Kristi tackled misconceptions about medical bill payments and navigated the nuances of legal and ethical considerations. Get ready to reshape the way you run your physical therapy clinic with these valuable insights.​​Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycall​​Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Apr 2, 202431 min

How To Hold Effective Interviews That Net Rockstar Employees With Nathan Shields And Adam Robin

Ever wonder why some interviews feel off? Discover effective strategies to enhance your PT clinic's hiring process with our latest episode.In this podcast episode, Nathan Shields teams up with recruitment expert Adam Robin to tackle the surprisingly tricky world of physical therapist interviews. Discover why old-school hiring just doesn't cut it anymore and how to make your clinic stand out to top talent.Learn why treating interviews as a sales opportunity can lead to more enthusiastic hires and how job shadowing can reveal if a candidate truly fits your clinic's culture. Plus, get the lowdown on why quick hiring decisions can be your best friend in today's competitive market. Ready to transform your hiring process and build the dream team for your clinic? Don't miss out on the insights this episode has to offer.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Mar 19, 202429 min

The Basics Of Digital Marketing And Advertising - Websites, SEO, Ads, Etc. - Adam Robin With David Straight Of E-Rehab

Part of building and expanding any PT practice requires a marketing strategy. And a costly part of that strategy is all things related to digital marketing – creating a professional website (the "face" of your clinic online), search engine optimization (SEO) to direct people to your space online, ads to get in front of potential clients, etc. Added up, these components can be overwhelming for a physical therapy owner to handle on their own, and who to utilized can be even more taxing. In this episode of the Physical Therapy Owners Club podcast, Adam Robin sits down with David Straight of E-Rehab to discuss some of the basic things to consider when putting together your digital marketing strategy. Tune in and learn how to get your target audience’s attention online and take your practice to the next level!Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Mar 12, 202444 min

Do You Know What Stage Of Business You Are In? - FB Live With Adam Robin And Will Humphreys Of Multiplexit

Today's conversation brings so many insights for PTs to delve into. Will Humphreys of Multiplexit and In The Black Financial Therapy sits down on an FB Live Event with Adam Robin to discuss the various stages of business ownership. Every business owner can relate to Will's hierarchy of business as he lays it out, and each level creates new opportunities and growth, leading to the next stage in their progression. Getting to the pinnacle of that hierarchy is laborious but worth it, eventually leading to freedom and fulfillment at higher and higher levels. Find out more about the Leadership Hierarchy when you join Will Humphreys and Adam Robin in this episode.https://intheblackbilling.com/Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Mar 5, 202441 min

What We Wish We Knew - Expanding from 0 to 1, to 2, to 3+ Clinics with Nathan Shields and Adam Robin of PT Owners Club Coaching Program

The challenges of opening a second or third clinic in your PT practice aren’t the same challenges that you face when opening the first clinic. As you scale, the need for more robust systems and processes increases. In this episode, Nathan Shields and Adam Robin discuss what they wish they had done differently in their ownership journey, especially as it relates to expanding beyond the first clinic. Going into an expansion, a Physical Therapy Clinic owner may have an "I don't know what I don't know" mindset. Let this episode (and a trusted coach) guide into some of the things that you haven't foreseen. The opportunities and the growth are great, and pitfalls should be expected along the way. But there are ways to see around corners – let this podcast be one of those ways.

Feb 27, 202444 min

Keys To Growth And Expansion - FB Live Event With Adam Robin And Tanny Crawford

All of our experiences—the highs and the lows—build up to take us to this exact moment. We are on a never-ending journey of growth and expansion. Adam Robin, partner and coach with PT Owners Club, takes the reins on this episode of the Physical Therapy Owners Club and introduces Tanny Crawford – an experienced, new coach on the team. Tanny has been successful in PT ownership and management, and in this episode, he shares what some of the keys to his success have been. What he and Adam share are timeless truths for any business that desires to grow beyond the owners themselves. Tune in to learn about the lessons they took on their journeys to PT ownership.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Feb 20, 202435 min

Tax Strategies For The Private Practice Owner With Eric Miller Of Econologics

Minimizing your tax burden is vital to maximizing your cash flow. Every dollar NOT paid to the government (ethically) is a dollar that goes to you and your household. There are many opportunities to decrease what you owe, and in this episode, Eric Miller of Econologics shares with the Physical Therapy Owners Club audience the strategies they should be using to decrease as much of your taxes as possible.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com

Feb 13, 202428 min

How To Strategically Plan For Amazing Growth In The New Year With Nathan Shields And Adam Robin Of PT Owners Club

The beginning of a new year is the typical time to measure past growth and plan for future accomplishments. In this episode of the Physical Therapy Owners Club, Nathan Shields and Adam Robin discuss their recent annual strategic planning session, the benefits to any owner of going through the process, and how prioritizing long-term activities and following through will typically equate to success over time. Failing to prioritize and set goals leads to anxiety and a default to completing short-term, less-consequential tasks. Don't be the business owner who ends this year doing the same thing they're doing now. Growth is imperative.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com

Feb 7, 202438 min

Traits Of Rockstar PT Owners - A PT Owners Club FB Live Event With Adam Robin And Nathan Shields

On a recent Physical Therapy Owners Club Facebook Live Event, Nathan Shields and Adam Robin discussed the traits that they see in rockstar PT owners. They talk about what sets them apart from the rest and lends toward their greater success. Based on the years of coaching and business ownership that they have, Nathan and Adam filter out what these fundamental traits are so listeners can know what the successful owners do – and it's not that hard to mimic.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Jan 9, 202446 min

Developing Leaders In Your Company With John Bradley, PT

Today, we will continue Nathan Shields' interview with John Bradley about Leadership. In this episode of the Physical Therapy Owners Club podcast, we'll discuss what to look for and how to develop leadership in our teams. If a PT owner is looking to grow beyond himself and look forward to stepping away from the clinic at any time or opening another location, then developing leaders is critical. John breaks down where to start the process of finding and developing those leaders. Be a better leader and learn to help your team become a great leader today. Get in touch in this episode with Nathan Shields and John Bradley.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Jan 2, 202440 min

Becoming A Better Leader With John Bradley, PT

Whether you like it or not, you automatically become THE Leader once you open a PT clinic. Along with learning how to own and run a PT clinic, it will take additional learning to become a competent leader, someone people are willing to follow. In this episode of the Physical Therapy Owners Club podcast, John Bradley breaks down key fundamental traits a good leader should have while Nathan shares his own experience related to his personal leadership development. John also shares books invaluable to his development as a leader, books that leaders and their teams would be wise to read together. So, jump into this insightful episode and become an effective and better leader with John Bradley today.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Dec 26, 202339 min

How To Manage And Audit Your Insurance Contracts With Connie Ziccarelli Of Guidepost Consultants

In some circumstances, and to their detriment, PT owners can unknowingly be inappropriately reimbursed for their services due to mistakes in the insurance side of handling claims. OR insurance companies can change how they process CPT codes while owners and providers are unaware, until they see a handful of denials. In this episode, Connie Ziccarelli, the Founder of Guidepost Consultants, talks with Nathan Shields about how PT owners can properly manage and audit their insurance contracts to stay on top of the contracted fee schedules and ensure proper reimbursements. Her 30 years of healthcare business management experience provides a huge value in today’s conversation. So, what are you waiting for? Tune in to this episode with Connie now!Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Dec 19, 202334 min

Profit & Freedom - Nathan Shields' Guest Appearance On Practice Marketing Power Hour Podcast With Neil Trickett (audio)

Being a physical therapist to owning your own practice requires a huge mindset shift. You are no longer a PT; you are a business owner who happens to also be a physical therapist. When you are not clear on these boundaries, it can be so easy to chain yourself within the business and burn out. In this episode of the Physical Therapy Owners Club, our very own Nathan Shields sits opposite Neil Trickett of Practice Promotions as a guest on the Practice Marketing Power Hour podcast. He discusses with Neil what it takes to achieve Profit and Freedom in your PT practice. From his personal experience, Nathan talks about his journey—from stepping away from direct patient care to achieving greater success and fulfillment in his business. That progression requires a mindset shift for every business owner and, when shifted, opens up opportunities to experience greater profits and freedom in business.(This episode is taken from a Facebook Live event in the Physical Therapy Owners Club Facebook Group).Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Dec 12, 202349 min

Maximizing New Patient Flow: Converting Referrals To New Patients - A PT Owners Club FB Live Event With Nathan Shields And Adam Robin

While PT owners focus on marketing to get new patients in the door there is a crucial step that can be overlooked - the conversion process from referral to the patient actually showing up for the initial eval. It is in this transition that the capability and processes of the front desk personnel can be exposed and decrease the number of new patients you could be seeing. In spite of your best marketing efforts, a weak process here could severely counteract your promotional efforts and leave you wondering why your marketing efforts aren't paying off. In this episode of the Physical Therapy Owners Club podcast, Nathan Shields and Adam Robin discuss what owners need to do in order to maximize their marketing efforts by getting every referral to show up for that first visit. Their insights bring so much value to maximizing new patient flow. Start driving more patients into your clinic when you tune in!(This episode is taken from a Facebook Live event in the Physical Therapy Owners Club Facebook Group).Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Dec 5, 202343 min

Lessons Learned From A Successful Solopreneur With Dr. Erson Religioso Of Modern Manual Therapy

There is no easy route to success, especially when you are treading alone on that path. Sometimes, you get stuck or find yourself off track, but when you look at the path of other successful solopreneurs, you’ll find a treasure trail of their success. In this episode, Dr. Erson Religioso joins the Physical Therapy Owners Club podcast to share his professional journey as a successful solopreneur. As someone who has started PT clinics, continuing education courses, therapeutic tools, blogs, podcasts, etc., Dr. E shares his insights on some of the pitfalls of success as well as some of the opportunities that exist for entrepreneurs in the PT industry now. What are you waiting for? Grab your magnifying glasses, and let’s find those treasure trails of insights from Dr. E that are valuable to your path to success!Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Nov 28, 202333 min

The Power Of Good Meetings With Will Humphreys Of Rockstar Admins

A topic we've never discussed on the Physical Therapy Owners Club podcast: Meetings. Feelings about meetings can tend to be negative. Some even avoid them as much as possible. But what you’ll learn in this episode is that is only because people have not witnessed what a good and successful meeting looks like. Today, Will Humphreys and Nathan Shields break down why meetings are important, what makes for good meetings, and how to make them an integral part of the culture you want to create in your PT clinic. Join in on this conversation and rediscover the power of good meetings.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Nov 21, 202356 min

Leveraging The Podcast To Increase Reimbursement Rates And Change Clinic Culture - An Update With Steve Edwards Of Achieve PT

The potential of your clinic begins with the knowledge to elevate reimbursement rates and the courage to revolutionize your culture. It’s not just a podcast, it’s a pathway to transformation. Welcome back to the Physical Therapy Owners Club podcast, where we’re thrilled to have Steve Edwards return with an inspiring update on his journey. Join us as Steve shares the strategic masterplan he’s employed to elevate his clinic’s average reimbursement rate and the lessons he gained from previous podcast episodes to orchestrate a profound shift in his clinic’s culture and performance. In this episode, you’ll discover how the podcast has been a catalyst for remarkable changes in Steve’s clinic. From enhancing the patient experience to boosting provider satisfaction and refining his leadership skills, the ripple effect of these transformations is undeniable. Tune in to learn how Steve has skillfully leveraged the collective knowledge of past podcast episodes to navigate and successfully implement these transformative changes.Want to talk about how we can help you with your PT business, or have a question you want to ask?  Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com

Nov 14, 202333 min

Leadership Development: Hiring A Clinic Director - FB Live Event With Adam Robin And Nathan Shields

Any Physical Therapy owner looking to grow and expand will need strong, aligned Clinic Directors to lead teams. In this episode of the Physical Therapy Owners Club, Nathan Shields and Adam Robin share their experiences of what it takes to successfully develop clinic directors who will carry out the purpose and vision of the clinic in the owner's place. They also provide insights on what to look for in hiring a clinical director and explain why you should hire one sooner rather than finding the person doesn't work. Don't miss this opportunity to gain insights valuable for your PT business.  (This episode is taken from a Facebook Live event in the Physical Therapy Owners Club Facebook Group).Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Nov 7, 202345 min

Save Time, Energy, And Money By Leveraging A Virtual Assistant (VA), With Will Humphreys Of Rockstar Admins

In today's challenging economic climate, inflation has posed a considerable burden on Physical Therapy Owners, driving up the costs of administrative positions. However, the solution to this issue might be closer than you think. Join us on the PT Owners Club podcast as we explore how leveraging Virtual Assistants (VAs) can revolutionize your practice, not only by reducing costs but also by improving efficiency. Our guest, Will Humphreys, PT of Rockstar Admins, discusses how his company has redefined the game for PT owners by connecting them with skilled VAs who align with their specific needs. He shares how his innovative recruiting firm for VAs can transform businesses, saving them valuable time and energy. Join us in learning how the strategic use of virtual assistants can be a game-changer, making your life as a PT owner more manageable and profitable! Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Oct 31, 202338 min

The Answer to Feeling "Stuck" or Lack of Focus - a PT Owners Club Facebook Live Event with Steve Thompson, Adam Robin, and Nathan Shields

Consistently toiling without a vision can cause a PT owner to feel "stuck," unfulfilled, and even agitated. In this episode of the Physical Therapy Owners Club podcast, we invite you to join our enlightening Facebook Live event featuring Steve Thompson, Adam Robin, and Nathan Shields. Together, they discuss the transformative power of a well-defined vision, exploring how it can revolutionize not only your own journey but also the dynamics within your team. No more uncertainty or wasted effort because having a vision makes all the hard work productive and meaningful. With a shared vision, your team can align their efforts and collectively move towards your desired destination. Tune in now and discover the profound impact of having a vision in your PT practice.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Oct 24, 202351 min

Supercharging Your Online Presence Using Google Reviews With Tyler Ashworth of SaintCX

Google Reviews are a simple request from patients that can make a significant difference to your presence in Google Search results. The how, what, and who to get those Reviews are discussed in this Physical Therapy Owners Club podcast episode with Tyler Ashworth of SaintCX, recorded from a recent FaceBook Live event with Nathan Shields from the Physical Therapy Owners Club FaceBook Group. They discuss how to effectively collect what is considered “modern-day word of mouth” while keeping a reputable online presence in the eyes of Google algorithms.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Oct 17, 202330 min

Creating A Comprehensive Marketing Strategy Is A MUST For New Patient Growth - Facebook Live Intervention With Nathan Shields And Adam Robin

One of the weaknesses of PT owners is the development of a clear Marketing Strategy. Some of the components of a proper Marketing Strategy include answering the following questions: Who is the ideal client? What is the message to them? What do they need to know about you? Where would they hear about you? In this episode, we break down the development of a marketing strategy with Cliff Wonsettler, PT of Wonsettler PT so he can target areas of his clinic where his marketing is weak and how a more comprehensive strategy will net him more new patients immediately. From targeting and attracting the “right clients” to gaining internal referrals, we leave no stone unturned. Learn how to convey what potential patients need to know about your practice and where to effectively reach them. Tune in now to supercharge your marketing efforts and propel your clinic to new heights of success. Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Oct 10, 202344 min

Squeezing More Profits From Your PT Clinic - FB Live Event With Nathan Shields And Adam Robin

With declining reimbursement and the effects of high inflation, it is getting more and more difficult for PT owners to squeeze substantive profits from their clinics. Thus, they have to be more diligent about monitoring and optimizing their cash lines—over-the-counter collections, average billed amounts, collections efforts, etc. In this episode, a recording of a recent Facebook Live event, Nathan Shields and Adam Robin of the Physical Therapy Owners Club discuss what owners must do to increase cash flows. Should owners implement some of these changes, they will see substantive changes in their company and its bank accounts. Stop struggling with squeezing profits from your business and start increasing cash flows today!Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Oct 3, 202343 min

Lessons Learned From Starting A Cash Pay Service With Stephen Rapposelli Of StretchPlex

Many Physical Therapy owners envision having a form of cash-pay or cash-based service, something with higher profit margins and void of documentation, regulation, and the insurance game. Stephen Rapposelli has spent the past two years developing StretchPlex to do exactly that and has learned some lessons along the way. In this episode, he sits down with Nathan Shields to discuss not only how he set up his program but also what he learned along the way and what he would do differently, so other PT owners can learn from his mistakes. Tune in to learn the pros and cons of cash pay, why hiring the right people is essential, how a coach can help you, and so much more! Let Stephen’s experience guide you to success.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Sep 26, 202350 min

Effective Marketing To Physicians - PT Owners Club FB Live Event With PTO Club Coach Adam Robin, PT

The avenue to growth lies in how deep the roots of your relationships with others run because these relationships become your secondary referral source. One of the basics of physical therapy marketing is to create relationships with the local physicians who would likely refer patients your way. In this episode, Adam Robin and Nathan Shields of PT Owners Club Coaching talk about the tactics that make for developing solid MD relationships and building a marketing team to support the owner. Join them to learn more about the value of building your list and leveraging those relationships for growth. *This is a recording of the PT Owners Club Facebook Live Event on 8.22.23.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Sep 19, 202355 min

You Made Some Money, Now What? Investing Guidelines For The PT Owner With Eric Miller Of Econologics

As clinic owners, you have the potential to experience financial stability and success as your clinics thrive. Investing may seem daunting, but there are numerous ways available for them - stuff it in a mattress (not recommended), invest in stocks, purchase real estate, buy cryptocurrency, etc. In this episode of Econologics, Nathan Shields and Eric Miller discuss how to allocate excess cash to build wealth. If you have extra cash, it's worth considering exploring alternative investment options. These options could offer valuable insights and help you make the most of your money. Let's embark on a journey towards financial success with the help of a proven system.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Sep 12, 202334 min

Emerging Trends And The Future Of Physical Therapy EMR's With Sharif Zeid Of MW Therapy

Over the past 15 years, EMR software has evolved into a necessity for healthcare providers, with benefits and capabilities changing significantly over time. Sharif Zeid of MW Therapy has been in the industry for almost 20 years and has seen those changes. Thus, he is in a good position to share his insights on the Physical Therapy Owners Club podcast into what is trending in the EMR industry and what to look forward to in the future. Joining Nathan Shields, Sharif talks about how patient portals, AI, marketing tools, and management reports can all be had in an EMR nowadays. He goes into detail on how these digital innovations can significantly improve the capabilities of PT clinic owners, and how to utilize them with utmost care.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Sep 5, 202335 min

Mastering This Skillset Will Net Your Clinic $100k's - FB Live Event With Nathan Shields And Adam Robin Of PTO Club Coaching

WebPT's annual 2018 survey of PT practices noted that completed plans of care (POC's) are a major issue in the industry, at a dismal rate of 15%. Only 15% of patients complete a full POC! Imagine all the gains that were missed, results that never came to fruition, and lives that could've been changed! Financially, consider what that means in lost revenue for a PT clinic. They estimate the loss of revenues for an average clinic to be equal to $150,000 per year! A majority of that, profit! This demonstrates the absolute necessity that we, as a profession and as PT owners, ensure that our patients are clear about what the POC is, how it will benefit them, and ensure we get their buy-in on it at the initial evaluation. In this episode, Adam Robin and Nathan Shields share a recording of their recent Facebook live event and discuss how Adam and Nathan have gained patient commitment to completing their full POC's.Want to talk about how we can help you with your PT business, or have a question you want to ask? Book a call with Nathan - https://calendly.com/ptoclub/discoverycallLove the show? Subscribe, rate, review, and share! https://ptoclub.com/

Aug 29, 202344 min

Creating Amazing Culture That Fulfills Owners, Engages Teams, & Drives Itself With Adam Robin, Jim Floyd, And Nathan Shields - PT Owners Club FB Live Event

How do PT owners generate a positive culture they can be proud of? A fun, exciting, and productive culture - something they always dreamed of upon opening their clinic. In this episode, Jim Floyd from Ascent PT, with Adam Robin and Nathan Shields from PT Owners Club Business Coaching, discuss how they created an amazing culture that fulfills owners' dreams and makes coming to work exciting. They discuss the power of developing habits and systems that amplify exposure to core values, enabling individuals to manifest the desired outcomes. Adam and Jim emphasize the significance of clearly communicating values and vision, helping others understand and align with the organization's goals and objectives. To get an idea of the exceptional culture of a PT business, watch this episode with Jim Floyd and Adam Robin.Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Aug 22, 202358 min

Disturbing PT Industry Benchmarks, Declining Reimbursement Trends, & How To Combat Them With Dimitrios Kostopoulos Of Hands On Physical Therapy And Diagnostics

Recent changes in reimbursement trends have been negatively affecting businesses in the physical therapy industry. Based on a recent APTA industry survey, the recent reimbursement trends are more dramatically negative than we've seen in at least six years. Dimitrios Kostopoulos from Hands On Physical Therapy and Diagnostics shares how his organization successfully dealt with reimbursement challenges and grew its business. Adopting a strategic marketing approach boosts revenue and also fuels business growth. Dimitrios stresses the importance of being deliberate and focused on financial and marketing endeavors, resulting in significant improvements to profit margins. Take advantage of Dimitrios Kostropoulos's expertise, and tune in to today's episode!Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Aug 15, 202347 min

Improving PT Team Production Increases Patient Results, Company Morale, And Profits With Adam Robin, PT, Business Coach Of PT Owners Club

Pushing and tracking production in a physical therapy clinic can have a negative connotation—'you're all about the numbers,' 'that's not patient-focused,' 'that's too corporate'—and lead to the owner being soft and reasonable with unproductive team members. However, when owners decide to know what the business requires to be financially successful and hold the team(s) accountable to those numbers, then results, morale, opportunities, and profits increase. In this episode, Physical Therapy Owners Club coach, Adam Robin, PT, discusses the beauty of a production-based business and the necessity that PT owners have to act like true CEOs and know the numbers, set the expectation, train and coach their teams, and hold them accountable. When they do so, their PT clinics will see amazing results.Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Aug 8, 202336 min

The Traditional PT Business Model Will Bankrupt You If You Don't Pivot With Will Humphreys, PT Of Multiplexit

The traditional physical therapy business model will not be sustainable in the future. The model that has been successful in the past – open your doors, be nice to doctors, take all the insurances, set up a standard EHR – won't allow you to grow and navigate thru the changes that are coming to healthcare generally. Thus, PT owners in modern society need to be aware of the need for business coaching that they never learned, how to discriminate between insurances, the capabilities of MSKUS and EMG diagnostics, the addition of cash-based practices, AI software effects on healthcare, etc. In this episode, Will Humphreys, PT of Multiplexit and Rockstar Recruiter, joins Nathan Shields to discuss what owners need to be aware of to succeed in the future. Even with Artificial Intelligence coming into the healthcare industry, enhancing certain aspects could help run the business smoothly. Embracing the mindset of constantly learning will help you adapt to the changing landscape of Physical Therapy. Be open to integrating technology, diversify revenue streams, and tune in to this episode now. https://unlockhba.com/about https://now.unlockhba.com/therockstarrecruiter https://intheblackbilling.com/Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Aug 1, 202335 min

If You're Not Considering Virtual Front Desk, You're Missing Out, With Mark And Wendy Lucas, PT Of Virtual Sally

Virtual interaction is widespread nowadays, but how can it be a benefit and cost-saving for physical therapy clinic owners? In this episode of the Physical Therapy Owners Club, Nathan Shields talks with Mark and Wendy Lucas, PT of Virtual Sally, who have modernized and streamlined the front desk experience, providing PT owners with a viable virtual front desk option. They explore the virtual experience, the pros and cons, and how a virtual front desk can benefit PT owners. Learn to leverage technology and streamline administrative processes, so you can enhance efficiency, improve patient experience, and ultimately focus more on providing quality care to your patients. Tune in to this episode now!Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Jul 25, 202335 min

Use Virtual Assistants (VAs) To Improve Productivity With Adam Robin Of PT Owners Club Coaching

With inflation, salaries, and reimbursement trends working against PT clinic owners, it's imperative to consider cheaper solutions to get more done and maintain/improve profits. Virtual assistants (VAs) can be a valuable tool to use and accomplish this, specifically. In this episode, Adam Robin, PT and Nathan Shields, PT share with private practice owners how they have found and used VAs to improve both personal production and production of teams in various departments - marketing, billing, admin, front desk, etc. Tune in now to learn how to strategically delegate tasks to VAs, so you can focus on your core responsibilities, deliver quality patient care, and drive growth in your clinics.Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Jul 18, 202330 min

Leveraging Key KPIs That Improve Production, Profit, And Retention With Eric Herman, PT of Buffalo Rehab Group

Not all KPIs are created equal. In this episode, Eric Herman, PT, CCO of Buffalo Rehab Group, discusses some key KPIs that he uses to assess patient engagement, patient retention, and team member engagement. He explains how learning these metrics can serve as invaluable tools in assessing your clinic’s performance and making data-driven decisions. Eric emphasizes how if you have solid KPIs that reflect high engagement and retention then your clinic will be more productive, profitable, and have an amazing culture. Tune in now and learn how to take your clinic to new heights.Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Jul 11, 202342 min

How To Add Specialties To Your PT Practice - Pediatrics, OT, Speech, Etc. With Adam Robin - Coach With PT Owners Club

Adam Robin, PT of Southern PT Clinic has been successful at adding specialties to his clinic. He has been providing additional revenue streams, opportunities for his team members, and needed services for his community. In this podcast episode, Adam shares his story. How he came about adding these specialties, what he learned along the way, and how they have benefitted his company overall. If a PT owner is considering adding pediatric physical therapy, OT, or speech therapy to their clinic, this episode is a must-listen.Love the show? Subscribe, rate, review, and share! https://ptoclub.com/

Jul 3, 202337 min