No Bullsh!t Leadership

Episode #27 // This week's episode is a de facto part 2 of episode 19 Execution for Results, so if you haven’t listened to that one yet I highly recommend doing it before you get stuck into this one!It focuses on how single point accountability is the most critical factor in being able to successfully execute on your plans, and sets the ground work for where we’re going today with Unleashing the Power of your People.This episode is all about empowerment, which is the flip side of the accountability coin. Accountability and empowerment should be inseparable, but often leaders don't understand that. Let's face it, execution is tough, but there are a few secrets that aren't often spoken about.So, I’m going to unpack those today!In this episode I start with a quick flyover the top of what accountability is as a refresher, and then I’ll cover the following:Why culture matters so much, and why a bad culture is inextricably linked to weak accountability leadersWhy crystal clear accountability is the key to successful executionWhat I believe the key elements are that need to be entrenched in the DNA of a high performance cultureI’ll then go through my ‘Nine Ways to Empower and Support Your People’ which you can download for free below - these are worth printing off and keeping handy so that you can refer to them as often as you needThis episode should create at least one ‘pie in the face’ moment for you, but I’m pretty confident that you’ll reflect on these and realise that there are quite few that could use your attention!You can use this episode to first evaluate your team and what you actually practice as a leader, and then rank which of these elements you should start implementing in order of where you believe the most value will come from.I would love to hear what you thought of this episode, and whether it enabled you to see your culture and team in a different light, so please send me your feedback at [email protected].👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #26 // This week is Part Two of The Roadmap to Exceptional Leadership!I've taken my 30+ years of practical leadership experience, a LOT of trial and error and lessons from some incredible mentors, and have distilled these learnings into a model, my 'secret sauce'; the 7 Pillars of Leadership Performance, and this is what today’s episode is all about!These 7 pillars are designed to unlock the real, practical strategies and focus areas that we believe will make or break your leadership journey. These are the things that, in my experience, differentiate leaders from the incompetent, through the mediocre, to the great.In this episode I talk through the 7 Pillars of Leadership Performance in detail, covering why I believe they are so important, and what you can do to develop yourself in each of the below pillars:Deliver Value - This is the object of the exercise and this is where it all begins and ends for a leader, with a value creationHandle Conflict - Conflict aversion is one of the biggest career killers and it will basically dilute your effectiveness in pretty much everything you do as a leaderBuild Resilience - As we know, anyone can hold the helm when the sea is calm. You don't find out what a leader is made of until they're put under pressure and many leaders foldWork at Level - It's so common to see leaders through all levels of an organisation working at the wrong level, sub-optimising their performance and effectively crippling their peopleMaster Ambiguity - One of the foremost jobs of a leader is to sit comfortably in ambiguity and to translate that into certainty of direction and action for their peopleDrive Accountability - If you want your people to execute well, nothing enables this more than clear, well-defined, single point accountabilities.Make Great Decisions - Leaders get paid the dizzy dollars to make hard calls and being a leader who can make timely, well-informed decisions, will put your team and organisation in a winning position.Together these 7 Pillars of Leadership Performance are what make up our online leadership program, Leadership Beyond the Theory, and hopefully you can see after this episode why that is!Enrolment for the program closes tomorrow, but we’ll be opening doors again in June for a mid-year cohort!Check out more details on the program at courses.yourceomentor.com👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #25 // This week’s episode is a big one! Once again I've developed a two part episode to deal with what I think is one of our larger topics, The Roadmap to Exceptional Leadership. Shoehorning this topic into a couple of brief podcast episodes is going to be tricky, but I am up for the challenge!This week in part one, we'll start by looking at common leadership attributes and competencies, the best place to start when we’re defining what an ‘exceptional leader’ actually is, without all the fluff! In this episode I’ll cover:The ideal leadership attributes that we so often hear are ‘important’, but are also strangely intangibleThe difference that personal perspective makes in creating meaning around leadership attributesAn example of how when I was CEO of CS Energy, I used key descriptors to explain certain attributes to my organisation, providing greater understanding of what behaviour I expectedWhy I think that leadership competencies are far more tangible (and relevant) than leadership attributesSome of the competencies of senior leadership that I learned from my time at Harvard Business School - you can download these competencies for free at www.yourceomentor.com/episode25 to self-evaluate, and evaluate those in your teamI’ll touch on The 7 Pillars of Leadership Performance which will give you an insight into next week’s episode where I’ll give away my ‘secret sauce' to becoming an exceptional leader!My hope is that this episode gets you thinking about what leadership attributes and competencies you currently have, and which ones you want to develop. Becoming an exceptional leader takes time, patience, discipline and an unwavering commitment to improving. It’s not easy, but the payback is incalculable.If this episode has given you a new perspective on leadership, and you feel as though you want to dive deeper into what it actually takes to become an exceptional leader, I strongly encourage you to check out our 7-week online leadership program, Leadership Beyond the Theory. Enrolment is only open for another 8 days before we close the door to this cohort.I’d love to know if this has helped you reframe your perspective on what great leadership is, so please send me an email ([email protected]) with your feedback!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #24 // Did you listen to last week’s episode? If you haven’t, it’s well worth the 17 minutes to listen to it - it’s part 1 of Building Organisational Capability and it will give you a much better understanding of this episode!Today we’re onto Part 2: How do you build capability into your organisation and culture? We’re going to carry on from last week’s episode, by talking about how to build a competitive advantage into our culture - one of the toughest things to do.So I’ll start with a very short recap on last week's episode (remember our favourite acronym, PROFIT?), then I’ll cover the following:The career path dilemma between technical and leadership streaming inside an organisationSome ideas on how to create technical role streaming from my experienceHow to build technical capability in your organisation, with a big focus on how to take a methodical systematic approach to building leadership capabilitySome incredibly interesting stats from a McKinsey survey from a few years ago that looked at how companies build organisational capabilityAn important question that you need to ask yourself and spend time contemplating before you continue your career as a leaderMy four steps to building organisational capability (these are CRACKING, if I do say so myself!)A BIG mistake that many leaders make when trying to build organisational capabilityI’ll give you a sample performance standard (you’ll need to listen to the whole episode for context) as a free downloadable, which you can grab at www.yourceomentor.com/episode24The question on building organisational capability from our keen listener in Bucharest, Radu, has been quite challenging for me to answer, to be honest. I found it quite difficult to take such a vast and complex topic, and simplify it sufficiently to make it useful in a couple of short podcast episodes, so please feel free to let me know how you think I did.Send me an email ([email protected]), and pass this on to anyone you think who could benefit from delving into this topic!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #23 // Today’s podcast deals with the vast area of building organisational capability, so I’ve split it into two episodes. This week, I’ll give you the context for what organisational capability is, how it fits with strategy, and where leaders most often put their focus. Next week, in part two, I’ll delve into what a leader should be doing, at any level, to build organisational capability through their people.Now before I get started, you may have seen on our social channels or received an email with the exciting news that our 7-week online leadership program Leadership Beyond the Theory, is now open for enrolment!Emma and I have been working on this for the past year, and are really proud of the final product. Leadership Beyond the Theory is a 7-week program, with class starting 4th March in a cohort format, that covers what I think are the seven core areas of leadership success - create value, handle conflict, master ambiguity and so forth culminating with the final module, on making great decisions. Like this podcast and the Leadership Level Up Masterclass, the content is designed to be simple and time effective, with readily implementable and practical steps. If you’re interested in checking it out, you can find more details here.Ok onto the episode! So in the first part of our discussion on organisational capability, we'll start by defining organisational capability (complete with a nifty little acronym that covers six key areas or categories that we like to focus upon). Then at the risk of oversimplifying all of this, I'm going to take a quick fly over the top of business strategy because there's years of study and learning in this area to be had. I’ll then go on to cover:An imperative question - where does competitive advantage come from?Some key findings on this subject from one of the world's foremost thought leaders in strategyWhere most leaders focus their energies (and what they should really be focusing their energies on)A few really great framing questions from Andrew McDonald to help you with your business strategyA note on competitive advantage and how long you can maintain it from the perspective of Harvard Business School’s David YoffieMy hypothesis as to why we aren’t necessarily good at building organisational capabilityAfter listening to this episode, you should be excited and waiting with bated breath for next week’s episode ‘Building Organisational Capability Part 2: Making it part of your culture’, where we look at building organisational capability through our people and leadership.Let me know by sending me an email to [email protected] if you had a lightbulb moment (or moments) while listening to this episode, I’d love to hear your feedback!Links to Other Useful Resources Referenced in the Episode​Just a reminder; I have no affiliation with any third-party resources recommended in this podcast. Any recommendations are for the benefit of the No Bullsh!t Leadership audience, as a way to better emphasise or expand on the concepts mentioned in the relevant episode. Here are a few that we mention in Episode 23. Podcast: HBR Ideacast // Episode 554 // Released 8th December 2016The “Jobs to be Done” Theory of InnovationContent by: Clay Christensen, Kim B Clark Professor of Business Administration, Harvard Business SchoolBook: Good to Great by Jim CollinsAmazon Link 👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #22 // In today’s episode, we advance the work we did in ‘Episode 6 The Psychology of Feedback’, by answering a question from our dedicated listener James who asked the very simple question, "Once you develop the will, how do you develop the skill?" A great question!So over the next 16 minutes I’m going to give you some strategies and techniques that will help you develop the skills to master the feedback conversation itself. We'll begin by talking about the leadership dialogue, which I’m sure you’ve heard me mention in previous episodes. I’ll the cover the following:• Why mastery of difficult conversations pretty much determines how effective you can be as a leader (and shoutout to my introverts, this applies to you too!)• How conflict aversion will negatively affect your career and the performance of those in your team• The seven key elements of a great feedback conversation• How to prepare for these conversations, including some sentence structures that you can use to begin difficult feedback conversations• Some tips for how to make this a fail safe discipline for your leadership toolkitThe free downloadable this week is a script that you can use for feedback conversations, and you can download that at www.yourceomentor.com/episode22. This is a MUST READ, I can’t emphasise enough how important preparing for these conversations is - they’re not the type of thing you should just ‘wing’, you need to give yourself the best chance of succeeding, and give the person receiving feedback, the respect they deserve.This is one of the toughest parts of leadership, and as I’ve said many times on this podcast, it’s only the first 100 tough conversations that are truly difficult - the more you practice, the better you become, and that’s not only good for you, but for the person you’re giving feedback to.I’d love to hear if this has helped you with a tough feedback conversation, so please send me an email at [email protected] with your thoughts and feedback!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #21 // Formal and informal education plays a critical role in any leader's development. Having said that, we need to be realistic about the role that education plays in our career paths and ensure that our experience and achievements are commensurate with our qualifications. Not all education is equal!When I talk about education, I'm going to completely ignore the realm of specific competency certifications. So that's things like undergraduate disciplines (law, architecture, commerce etc.) and professional certifications or tickets required by tradespeople to certify their competencies.So I start this episode talking about why education is so important, and the different types of education I’ll be referring to. I’ll then cover off:The 70-20-10 principle, which I’m sure you’ve heard of before but it’s a good reminder to check your percentagesThe role that education plays in your careerWhy not all MBA’s are equal and some reasons why I think it’s worth doingAn analogy that'll help you to think through the relative value of your experience in education to work at where you need to go from here (this is one of my favourites and should make it crystal clear for you!)For those of you who are interested, I finish this episode by sharing an overview of the educational choices that I've made throughout my career, including why I made them, and what I think the result wasSome of my ‘everyday’ education recommendations - an overview of the things I read and make sure I do as a discipline, to increase both my hard and soft skillsMy answer to one of our most commonly received questions, “Should I do an MBA?”This episode should give you a really good understanding of where you’re at, and get your brain working on where you want to go and the types of education you think you’re missing in your toolkit.Em and I created a great little quiz that should help you figure out which professional development option is best for you this year, so spend 30 seconds doing it here at www.yourceomentor.com/quiz and find out what your education path could look like this year.To further support this, if you’ve got a program or course that you’d like your organisation to pay for, but you’re not sure how to discuss it with your boss, we created a really simple business case to help you put it together, including a full email script! You can download the free business case here at www.yourceomentor.com/businesscaseI’d love to hear if this has helped you choose an education path, and what your thoughts are on education vs. experience from your personal journey, so please send me an email to [email protected] with your thoughts!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #20 // There are so many factors to making great decisions. Some of these factors are technical and analytical, but many are based on your leadership skill. In today’s episode, we deal with the fundamental question of how to get the most from your people, to enhance and improve your decision making capability.I start this episode by asking the question, ‘Why all the fuss about diversity and inclusion?’ From there I go on to cover:How great leaders set an appropriate decision making cultureWhy it is so important to foster a culture where robust challenge is the normSome key questions that will help you to reflect on your behaviour when faced with robust challengeThe five ways to drive better decisions through your people - these are simple but powerful, and will make a huge difference to the quality of your team’s decisions if you have the patience and will to implement themWhat I believe the ‘perfect template’ for great decision making looks likeThree 'traps for young players' that I see many leaders unwittingly fall into - there’s no reason to fall foul of these once you’re aware of them, so make sure you write these ones down and check in with yourself every now and thenThere are so many great gems in this episode! Most of the strategies I talk through require you to step outside your comfort zone and reflect honestly on your behaviour, but if you can do this, you’ll be able to create a culture of confidence and speed in decision making.If you enjoyed this episode, please rate, review and subscribe to the podcast - it means a lot to us and it gives us an idea of what you are getting the most value from, so that we can make more of it!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #19 // It’s no secret that any number of things can sub-optimise execution inside an organisation. One of the most insidious, in my experience, is a weak accountability culture. So whereas lack of strategy, planning, and resourcing are relatively obvious, a weak accountability model is not always apparent to senior management and this will work against virtually anything you're trying to achieve.So in today’s episode, Execution for Results: Driving accountability in your team, we're going to kick off by talking about what a weak accountability culture looks like, because if you can’t recognise it, you can’t fix it. I’ll then go on to cover:Management vs leadership - what I really think about these two concepts and how they fit togetherThe key issues you’ll come across if you have a weak accountability culture - hopefully there are some lightbulb moments for you hereWhat drives this weak accountability culture? The 5 key drivers that I talk through will likely give you something to reflect upon when you look at your own organisations cultureMy experience of having to turn around CS Energy’s culture from weak accountability, to full accountability - one of the toughest things I had to overcome as CEOThe principle of one head to pat, one ass to kickThe six ways to get superior execution through setting up the right accountabilities inside your organisation - these are GOLD so make sure you download the free PDF ‘Six Steps to Creating a Strong Accountability Culture' from www.yourceomentor.com/episode19 where I summarise all of these points for you - even if you don’t listen to the whole episode, I strongly encourage you to download this and use it as a framework in your businessThis episode is pretty meaty, but if you commit to reflecting on and evaluating you team, your organisation, or even your own personal behaviour in light of these points, you will be so much closer to driving exceptional results through team accountability.I feel so strongly about this being a success driver for leaders, that I dedicate an entire module of Leadership Beyond the Theory to it. In ‘Module 6: Drive Accountability’, I spend 5 lessons talking through all the strategies and techniques I use to create a really strong accountability culture, jam packed with real world examples from my own experiences. I highlight the struggles just as much as the successes, so that you can really get a 360 degree view of what it takes to drive accountability successfully in your organisation as an exceptional leader.If you enjoyed this episode, please rate, review and subscribe to the podcast - it means a lot to us and it gives us an idea of what you are getting the most value from, so that we can make more of it!I’d love to hear your stories of creating an accountability culture within your organisation, or any of the pitfalls you’ve come across while trying to do so! Shoot me an email with your feedback at [email protected].👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #18 // As the New Year's hangover subsides, we need to start thinking about what we're going to makehappen in 2019, and it is absolutely up to us to make it happen. For ourselves, for our team andfor our organisations.So in today’s episode, the first of the year, I’m going to start by talking about why New Year'sresolutions don't work - so I hope you made all those yesterday, because today's the 2nd, youcan forget about those and move on!From there, I’ll cover:• Why having a great year is all about setting up better habits - I’ll give you some examples of the habits I practice in my life• Why paying attention to what you’re doing, is going to make the difference between reaching your goals, and not• Some questions to help you reflect on where you’re going, both long term and short term• A technique that I use with senior leaders that is extremely powerful in working out what these goals are (this is the gold of this episode, and you’ll want to spend some time on this before you head back to work!)• Why modelling what it looks like to take personal accountability for your growth as a leader is so important• How you can hold yourself to account and actually achieve the things you have committed to for 2019• The free downloadable for this week is the Five Steps for Setting Yourself up for Success in2019, which you can download at www.yourceomentor.com/episode18 - I encourage you to download this and spend an hour or two with a pen and paper, working through these questions and getting your plan really clear, so that you can deliver on it throughout the yearI also talk about Leadership Beyond the Theory, our 7-week online leadership program that iskicking off in February. If you know that 2019 is your year to accelerate your leadership skills andbecome a leader who stands out from the pack, I strongly recommend getting on the waitlist forthe program. We’re only taking limited entries for the February cohort, and it won’t open againuntil July, so head to www.yourceomentor.com/program to work out if it’s a good fit for you.I am really looking forward to 2019. It's going to be an incredible year. I'm going to be ridingshotgun with you on your journey all the way through. Em and I will continue to release apodcast episode every Wednesday morning, and we're going to continue to deal with the issuesthat we think are most going to be able to improve your leadership performance - with some helpfrom your fantastic listener questions of course!As always, if you're enjoying this podcast series, please share it with your leadership network,because we want to reach as many leaders as possible, and help them through their leadershipjourney.I’d love to know what you thought of the tips and strategies that I covered in this episode, and ifyou’ve got any strategies of your own that you use in the new year to get yourself on track forsuccess! Shoot me an email with your feedback at [email protected].👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #17 // In this Boxing Day episode, we’re doing things a bit differently! Em is back on the show, and we are going to talk through our five favourite episode of 2018. We released 16 episodes this year, and we might be biased, but we think there's some incredible leadership content there.This week, we’re going to point out the five episodes that we think you should either listen to for the first time, or if you've heard them before, go back and review. Hopefully, if you're in Australia, you're lying around the pool relaxing! If you're in the US or the UK, you'll hopefully be sitting around a fire with a cracking Shiraz. Either way, take some time out over the next few days and review these episodes so that you can ready yourself and reset for the new year.Em and I will talk through the key points of each episode, and why we think they take the cake! The episodes we cover are:Episode #3 Excellence Over Perfection: Laying the foundations for successful executionEpisode #6 The Psychology of Feedback: Stop avoiding leadership workEpisode #7 Working at the Right Level: What got you to here won’t get you to thereEpisode #2 Building a High Performing Team: Weak team = poor resultsEpisode #8 Are Happy Workers Productive Workers? What really drives your peopleI hope you get a chance to go through some of these over the holiday break. They'll hold you in really good stead for the new year. If you want to download the free resources attached to each of these episodes, just go to the episode page (eg. episode #3’s page is www.yourceomentor.com/episode3)We want to say a big thank you to everyone who's listened and supported us this year, we absolutely love making this podcast. Our purpose is to improve the quality of leaders globally and this podcast is just one step in making that happen.If you liked any of these episodes, the best Christmas gift you can give us is rating, reviewing and subscribing to the podcast - and sharing them with a leader who you think would benefit from them! You might completely change someone's career.What was YOUR favourite episode of 2018? We’d love to hear from you, so shoot us an email at [email protected].👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #16 // Back by popular demand, this week we're going to do another Q&A episode! It’s likely that you’re winding down as the holiday period approaches, and we've had so many good questions from listeners that there's a few more we need to deal with before the year ends.To help me with this Q&A segment, Em has joined me again. Each of these questions could be an episode in its own right, but hopefully we’ve covered them thoroughly enough for you to take action on some of these issues, immediately if need be.So in this episode, Em and I discuss three listener questions:People shares: "I was intrigued by the people share concept. We always do a safety share, but I haven't heard of too many other teams doing a people share, and would love to hear more on it." (this one is up first)Egotistical bosses: "For an aspiring leader in an organisation where the leader above them is self-indulgent and egotistical it can be really difficult to reach their full potential as the competent, capable leader that they are. It's difficult to manage up with this type of leaders. The types who promote a 'Those below me should do everything for me,' culture, and only want to see green on the dashboard because anything less makes them look bad. The good leaders end up frustrated, and either eventually complying for a short amount of time, or just leaving. Either one robs the organisation. So what would you suggest someone in this situation do? How should these aspiring leaders realise opportunities, and provide value with an egotistical boss in the way?" (skip to 7 minutes 30 seconds in)Office politics: “With politics in the workplace, how do you stay aware, and not involved? (skip to 14 minutes 10 seconds in)We’d love to know what you thought of the topics we covered in this episode, and if you’ve got any strategies of your own that you use or have used to combat these issues! Please email us with your feedback at [email protected] you're enjoying this episode, please rate, review and subscribe to it (it takes less than 2 minutes of your time) - it will help us reach even more leaders, and hopefully help them on their leadership journey!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #15 // I’ve got to say, we get some seriously great listener questions every week! When we started the podcast we were coming up with our own topics, and now we get so many questions, that we get to make what you guys want and need to hear - which was our ultimate goal of the podcast from day one!The question I'm answering today is no different, in fact we liked it so much we moved this episode up the priority order as I suspect this is something that happens far more frequently than we might imagine. Listener James asked:"In a recent leadership transition from individual contributor to management, I was tasked with delivering tasks above my competency and was under supported in acquiring these skills, resulting in damage to my career brand. When acting in a new level, how do you ensure a safe learning approach and don't damage your reputation?”A cracking question James, and first of all I want you to know - you’re not alone! I’m going to answer this question by covering the below:My own experience of none of my bosses EVER having a conversation with me about the differences I was about to face in a new levelThe issue with most of the cookie cutter training many organisations have their leaders completeA great analogy from Monty Python demonstrating the gap between most leadership education and the actual practicality and implementation of these skills (I’m a big Monty Python fan!)The five key generic skills that I believe are needed at any level if you want to be a good leaderWhy your boss can’t be your mentor, and what to look for in oneAnd finally, how to take control of your own career development destiny - I’ve put these all in an easy to download free PDF which you can get here, called ‘Five Tips for Taking Control of Your Own Development’Now I’m going to make a pretty educated guess and say that because you’re listening to this podcast, you’re already going down the self development path, however I hope this gives you clarity on what you need to focus on, and how to move yourself forward, even if you’ve been stranded by your boss!As always, I’d love to know what you thought of this episode, so send me any of your feedback to [email protected] you checked out our Leadership Level Up online masterclass yet? These 5 bite-sized video lessons were designed to help you level up your leadership skills quickly and effectively! If you haven’t taken it yet, go to courses.yourceomentor.com, spend 20 minutes going through the lessons and find the parts that are going to make a difference for you and where you’re at in your leadership journey!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #14 // This week's topic is another slightly controversial one, but has turned out to be a very common question from listeners, so we thought we’d dedicate a whole episode to tackling how you as a leader, can set the right boundaries in your work relationships.The key questions here is, how do you strike the balance between maintaining professional distance, while establishing a trust based, caring relationship with your people? In this episode I’ll answer this question by covering the following:Outlining what type of relationships you should try to create (I’ll give you some examples to demonstrate these points)A classic insight from author Jeffrey J Fox on who you should spend most of your time focusing on, and what to watch out forThe dynamic of a professional relationship when you’re leading a friend, and the potential outcomes of this - some good points in here about subconscious favouritismWhat it looks like to be a friendly leader and some key points on how to create these friendly relationships without crossing the lineHow to behave at work functions such as Christmas parties (which is very appropriate for this time of year!) when you’re a leader - I’ll give you some of my favourite rules of thumb that have worked for me for yearsWhen it is appropriate to take the relationship outside the officeI’ll then delve into romantic relationships in the workplace - the ramifications if they go sour (I use a few high profile examples here that are currently topical), the potential imbalance in power dynamic and what to watch out for if you do decide to date a coworker/boss/subordinate etc.The free resource for this week is ‘The Dos and Don't’s of Appropriate Leader Relationships’, which should really help you with drawing a line in the sand. You can download this resource from www.yourceomentor.com/episode14This episode is one to mull over in the coming days. When you first listen to it you may think, ‘But I met my wife at work!’, or ‘I met some of my best friends at work!’, and that’s great, there are always exceptions to the rule. What I’m doing in this episode, is showing you the boundaries, the ramifications of different decisions, and what are in my opinion, the best types of relationships to create if you want to be able to lead your team effectively.As always, I’d love to know what you thought of this episode, so send me any of your feedback to [email protected] you haven’t rated or reviewed the podcast yet, please do it now! It helps us reach even more leaders who are potentially struggling with appropriate leader relationships!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #13 // We spoke last month in the Q&A episode about giving your boss feedback. As this subject comes up again and again in your questions to us, this week I've expanded on the topic. To give it some context, I framed it around one of the best questions from our listeners, thank you Jordan.The question was:“I’m finding it difficult determining the boundaries between demonstrating a proactive approach to leadership and work whilst also making sure I don't overstep my current job title. I believe I have the support of my peers; however, I don't wish to upset the balance by overthrowing my current senior somehow. What's the best way of dealing with this? Or is it just something that'll run its own course if I just keep working hard?"Such a good question, and one that I’m sure you can relate to in some way, shape or form. So to tackle this, I start with discussing how to work out what type of boss you actually have (I’ll do this by asking a bunch of questions that you can answer in your head as you listen), which is imperative in making a plan for how to deal with them. Following this I cover:What all bosses THINK they want - you might be familiar with ‘independent, hard-working, innovative, self-starters’What competent leaders actually DO want, that incompetent leaders don't (and let’s make a distinction here, incompetent leaders are not bad people, they’re just not great leaders yet!)The types of behaviours that work almost universally, and yes, making your boss look good is one of these points!What you need to communicate to keep them out of your knittingSome suggestions on to talk to your boss and approach difficult subjects without being disrespectfulMy five rules of thumb for stepping up and out of your current role, without pissing your boss off, which is going to help you big time with navigating that journey - you can download this at www.yourceomentor.com/episode13Once you’ve digested all of this, you’ll see that the underlying message is that for you personally, you've got to be robust. You've got to know that pissing people off and stepping on toes occasionally comes with the territory, so don’t be discouraged at the first sign of political backlash.The good news is though, if you can actually pull this off, you'll be establishing yourself as a high potential leader of the future. And this is going to be noticed up the line from you.I’d love to hear if this episode has helped you work through a difficult relationship with your boss, and if you’ve got any other strategies that you use to combat their insecure behaviour!If you enjoyed this episode, please subscribe and rate the podcast it in your favourite podcast app - it helps us reach even more leaders so we really appreciate you helping us increase our impact!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #12 // Building the best team you possibly can is a prerequisite to delivering the results that will make you a successful leader. It begins with the hard yards of capability building that we spoke about in episode two ‘Building a High Performing Team’; there's also the need to attract and retain the best talent into your organisation, and you're in competition for that talent with other similar organisations.So in this episode, I’m going to focus on the fact that we all want to hire the best people, but sometimes this is easier said than done, and our industries and our companies have their natural limitations. I’m going to pull apart how we attract and retain the best talent we can by covering the below:Some of the macro-factors in your organisation that make hiring the best people a little more challengingWho the best employers are and why, with some help from a Business Insider article on The 50 best places to work in 2018, according to employees A great perspective from Glencore CEO Ivan Glasenberg, an example of how he sets the expectations for employees so that they know what to expect before joining the companyThe three firms that are renowned for attracting and retaining the best talent, and the similarities between them - this is a good indicator of what worksWhat we can do to give ourselves the best chance we can of hiring the best peopleHow to attract talent by being able to articulate an organisations benefits to prospective employees (hint: this is a process that you can start to implement in your organisation TODAY)My very easy to follow seven ideas for attracting and retaining the best possible talent which you can download at www.yourceomentor.com/episode12Now, I know that a lot of you listening to this podcast don't have the ability to influence the recruitment and retention cycle in your organisation. But if you don't, I think this presents a great opportunity for you to show some leadership from below, and to take this up the line and say, “Hey, I've got some ideas for how we can get better people into our organisation and into our business.”I challenge you to try that this week, and do something that's going to set you apart as a leader of the future.If you liked this episode, please share it with your leadership network on LinkedIn, Facebook or Instagram so that we can reach even more leaders, and make sure you tag us @yourceomentor so that we can connect with you!I know you'll take every opportunity you can this week to be a No Bullsh!t Leader.👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #11 // Now, no one can accuse me of not taking on the big issues in this podcast, and this one is particularly vexed because, although there's almost universal acceptance of the value that a diverse team brings to an organisation, very few organisations actually have a diverse workforce.In this episode, we question why it’s so hard to create this. I’ll go straight to the punchline - there is no silver bullet: it takes time, effort and the right approach through every level of the business.I try and cover this topic as simply as I can, and that starts with examining our own belief systems. From there I cover:Why it is so hard to build diversity at the top levelA quick note on reverse discrimination, privilege and unconscious bias (this one is going to take some self-reflection)The different types of diversity we need in our organisations - gender is an obvious one, but there are also other areas of discrimination such as industry and function backgroundThe need to balance the ‘diversity premium’ with individual capability when building a high performing teamBeing aware of hiring in our own likeness, and how dangerous this isHow organisations need to make the commitment not to do ‘dumb sh!t’ when it comes to penalising great, talented women who want to step out of the workforce for a period of time to start a familyA great recently released study from McKinsey and Co about the differences between the way men and women are treated in the workplace - this is based on four years of data from over 460 companies employing almost 20 million people, so it’s pretty solid dataThe pay parity question and a quite detailed example of how my team created a “pay parity guarantee” whilst I was CEO at CS EnergyWhy it can be difficult to bring balance to a senior leadership team based on the available candidatesMy key learning around how to ensure that strong, diverse candidates are developed (hint: you need to start early and build it from the ground up)Nine ways to foster diversity in your team or organisation - I’ve put those points in an easy to follow PDF for you which you can download at www.yourceomentor.com/episode11This episode is one of the grittier ones. I’m not proclaiming to be a diversity guru, and I definitely regret not being able to move faster on this critical issue when I was at CS Energy, however the learnings I had whilst I was trying to make changes were invaluable. I hope they enable you to reflect upon this topic with a different perspective!As always, I’d love to know what you thought of this episode, and if you have any extra tips or strategies on increasing workplace diversity, so please shoot me an email at [email protected] you haven’t rated or reviewed the podcast yet, please do it now! It helps us reach even more leaders who are having challenges with their careers.👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #10 // Leaders tend to talk glowingly about their own values, and every organisation has an advertised set of them. But how many actually behave in accordance with their values? In this week’s episode, we’re going to talk about how to get this right. In addition to talking through why corporate values are so often meaningless (with a few fun real world examples to prove my point) I’m going to cover:A really interesting perspective from Denise Lee Yohn who wrote a brilliant HBR article in early 2018 about the five words that should be banned from corporate values statementsSome of my rules of thumb for how we should view the corporate values statementA great example of a company who I think walks the walk in terms of their company values - they have built their values into their DNA and I’ve seen this first handHow leaders can lead through their personal values even if they are different to those values that the company sets (first step to getting this right: you’ve got to eat your own dog food!)The punchline of this episode is simply to pay attention to your values, and the leadership brand that you're creating for yourself. Company values have a place, but ultimately, it’s more important to develop and live by your own personal values - that’s what will turn you into a person that other people will follow willingly.You want people to aspire to be some of the things that you are already, in their own unique way.To help you with this, I put the key points into a PDF download for you ‘The 7 Ways to Set Values & Lead Through Them’ which you can get at www.yourceomentor.com/episode10.When you’ve had a chance to go through these points, I’d love to hear what your values are so send me an email at [email protected] or send me a message on LinkedIn.If you haven’t rated or subscribed to the podcast yet, please take 2 minutes to do it - it really helps us reach even more leaders who may be having challenges in their career!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #9 // This episode is going to be just a little different to our normal format! We've had a lot of really great feedback on the podcast and quite a few questions from listeners who either want us to do deep dives or look into a specific issue that they're having. I thought we'd turn this into a Q&A episode, where I can answer a couple of these questions for you.We love getting feedback from you, so if there's something that has come up for you this week or anything that you'd like some advice on, let us know and we'll record an episode on it for you.To help me with this Q&A segment, so that I wasn’t asking myself the questions, our producer and the other half of Your CEO Mentor, Em, joined me.In this episode, we discuss two questions:How do you maintain your mojo at the top? What are some tips and techniques for coping with an overwhelming workload, having multiple, often conflicting issues in a day, etc.? (this one is up first)How do I give feedback to my boss? (skip to 10 minutes in)We’ll cover a bunch of easy to implement tips and strategies that address the above questions and to make life even easier for you, we’ve put them in a PDF for you to download at www.yourceomentor.com/episode9! That way you can keep them on hand to reference later when you are stuck in a rut or need to have a tough talk with your boss.We’d love to know what you thought of the format of this episode, and if you’d like us to answer any of your questions, so please email us at [email protected], and we’ll either reply with an answer to work it into one of the upcoming episodes!If you're enjoying the podcast, please rate it and subscribe, so that we can reach even more leaders!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #8 // There is a common misconception, which has been perpetuated by recent academic research, that happy workers are productive workers. This has changed things somewhat in terms of work perks over the past decade - think ping pong tables, 4 day work weeks and free Friday afternoon wine & cheese. In this episode, I examine the factors that drive workforce productivity, and how your role as a leader influences this. I talk through the following concepts:Sometimes happy workers are just happy workers, nothing more!Which comes first, happiness, or productivity?Why being a permissive leader builds people who are neither happy nor productiveWhy challenging, coaching, and confronting is the path to helping people to be both happy and productiveI’ll give you my four ways to make happy workers productive - these are gold so take notes!I hope that after listening to this, you understand that unhappy workers will never deliver for you, but many happy workers won't either. As a leader, you need to help your people to be successful in a way that grows their self-esteem and confidence, and that's the right kind of happy.If you're afraid of challenging, coaching, and confronting, you can never help your people to achieve this and your team will be less than it should be!As always, I’d love to chat with you one on one so feel free to add me on LinkedIn and send me a direct message, or email me at [email protected].👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #7 // Many leaders fail to work at the right level. When you're promoted, there is a subconscious tendency to remain at the old level, trying to do the same things that you did before. But just because you were successful at that level, and as much as it might feel comfortable to stay there, this is a sure fire way to kill your career, and disempower the people around you. So in this episode I’m going to talk about why what got you to here won't get you to there. I’ll cover the following:A resource that I believe to be the definitive work on managing the transition through different layers in an organisation, and how to approach each transition, both for yourself and the people you're leading (you can win a free copy of this resource at www.yourceomentor.com/pipeline if you enter in October 2018)The fact that the higher up you go, the more you lose your original career identity - this can be really challenging and confronting for a lot of people, especially those whose self identity and worth is wrapped up in their professional expertiseI’ll talk about at what point you need to let go of your technical expertise - when do you need to become a leader instead of the expert in your fieldI’ll finish up by outlining a five-point plan for how you ensure your transition to the next level is successful (download this PDF here or on our website at www.yourceomentor.com/episode7 and keep it handy so that the next time you're promoted, you can go back and refer to it, helping you to navigate your way through that transition a little easier)Once you’ve listened to this episode you’ll recognise that working at the wrong level has an incredibly negative impact on a leader and their team. Their inability to work at the level they’re paid to leads to micromanagement, team demotivation, excessive hours and a dysfunctional culture. It’s near impossible to deliver brilliant results when you’re suffering from this.I know I said that last week’s episode, The Psychology of Feedback, was the most important episode you’ll listen to this year, but I think this one comes pretty close!It will also help you identify when leaders around you are having difficulty transitioning, and may give you some insights into their struggles. If there’s a leader who you know is struggling with working at the wrong level, please share this episode with them! They may have never heard the concept of getting stuck at level, and this could truly change the trajectory of their career.Now for those of you who want to get your hands on a copy of The Leadership Pipeline, head to www.yourceomentor.com/pipeline and give us your feedback - we are LOVING the thoughts, reflections and questions that come in each week, it’s helping us create content that you actually need.As always, I’d love to chat with you one on one so feel free to add me on LinkedIn and send me a direct message, or email me at [email protected].👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #6 // One of the most critical skills for a leader is the ability to challenge, coach and confront his or her people. This requires many direct, honest, empathetic conversations. Many leaders never master this, and spend most of their careers avoiding confrontation, only having a difficult conversation when it is virtually impossible to avoid. If you only listen to one episode of this podcast, I hope it’s this one! Being able to comfortably give and receive feedback is one of the most important skills a leader can have. I have seen more leaders than I care to count, kill their careers because they are unable to give feedback to their people and therefore, are unable to create a high performing team that is able to deliver results. It’s so important, that I’ve dedicated an entire module to handling conflict in my program Leadership Beyond the Theory.So in today’s episode, we're going to talk about why being able to give feedback is the cornerstone of leadership success. I will then talk through:Why most leaders avoid these conversationsA tough question that will make you evaluate your aspirations to be a leader (this will take some honest self reflection, but it will help you focus in the long run)The common fears we face when a difficult conversation is ahead of usA great perspective on difficult conversations from NAB’s CEO, Andrew ThorburnMy five lenses to view feedback through, which will help you turn the uncomfortable into the comfortable (this can be - SHOULD BE - downloaded here, so that you can reference it every time you need to have a tough conversation)My hope is that these five lenses will drive you to change your approach to feedback, and work on it until you are comfortable. If they don’t, then my only suggestion is that you should re-evaluate your leadership aspirations. Either that, or accept that you will have a career full of misery, self-delusion, and negative impact on people - which I’m sure is the last thing you want!I also reference a brilliant article by Mark Manson called ‘The Most Important Question of Your Life’, which I strongly recommend you read.I’d love to know if this hit the mark for you, and helped you with any difficult conversations this week, so please head over to my LinkedIn page and send me a direct message (I read and reply to every single one) or send me an email [email protected].👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #5 // To be an outstanding leader, you need to understand power; what it is, and how to use it. Knowing what the different types of power are, and having awareness of what power you are using when, is fundamental to building a high performing team, that delivers discretionary effort for its leader. We all exercise different types of power each day in our relationships with others, so we’re going to start this episode by exploring what the different types of power actually are. We’ll then cover:What power looks like at its worst (when leaders abuse their power)We'll discuss how the different types of power affect both us and our peopleSome rules of thumb for exercising the different types of power as a leader in your organisation (these are available to download here)This episode takes some great research theory, and provides a practical roadmap for leaders to use. There are some hidden gems in there that will really help you evaluate the type of power you use with your people to get the job done. Challenge yourself this week and see if you can consciously use the influence of referent power instead of another type, to achieve results.I’d love to know how effective you find the different types of power to get the results you’re after, so please head over to my LinkedIn page and send me a direct message or send me an email [email protected]👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #4 // Now that you are getting a flavour for my style, and the type of things I focus on, this episode gives us an opportunity to step back and ask the questions about what leadership is, at its core, and what it would mean to be an exceptional leader. This is just a baseline, as we will have a range of other episodes, to deal with subjects like:The differences between Leadership and Management;The attributes of great leaders; andQuite a few episodes on traps for young playersIn today’s episode, we’re going to cover a few key concepts that I think every leader needs to know, regardless of how new or experienced a leader you are. I’ll talk through:How to pick a leader who will growWhy leadership is a privilege, and a brief story on how I learned not to be an arrogant leaderWhat the ultimate goal should be for a leader, and what happens when poor culture and weak leaders are allowed to thriveWhy creating the right environment for people is critical (not the touchy-feely stuff, the useful stuff)My six daily focus areas for leaders (there is some serious gold in here, so make sure you download the free PDF cheat sheet and refer to these as much as possible while you’re leading your people to greatness)This episode was created to give you a baseline for how to look at the leadership challenge. Save the worksheet on your desktop and refer to it when things get tough - it will help you look at the bigger picture and not get bogged down in the details.Once you’ve listened, I’d love to know what you thought of my perspective on leadership, so head over to my LinkedIn page and send me a direct message with your thoughts.If you’re loving the podcast, please subscribe and leave a rating, so that we can reach more leaders like you, and share it with another leader who you think would benefit from it!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #3 // If you want your organisation to deliver outstanding results, as a leader you must adopt a mantra of “excellence over perfection”. In this episode we uncover why perfectionism can be debilitating for an organisation, and how your people will respond to the goal of delivering excellence.Many of you would be familiar with the Pareto Principle (the 80/20 rule). However, no matter how much we believe it, driving a culture of excellence through your organisation can be difficult. In the context of increasingly high expectations from customers, boards, shareholders, investors, and executive teams, many leaders are overcome with a quest for perfect outcomes, preventing their people from producing the excellent work that moves an organisation forward.This is one of our favourite topics, because it can almost immediately lift the results that your organisation is able to achieve, even without changing anything else! Today we’ll cover:How does perfectionism work against you personally, and simultaneously demotivate your team?Why do some people intuitively choose perfection over excellence? Hint: Most of these are subconscious choices but make so much sense when you’re aware of themA lesson that Zoolander can teach us about perfectionismThe 5 benefits of developing a culture of excellence over perfection (these will get your head around how it will make your team work significantly better overall)A story from my own experience of being a perfectionist without even realising it, and the negative effect this had on my teamThe 6 key strategies that you can implement TODAY to engender a culture of excellence - these are available to download belowI hope this episode gives you some great tips on how to create a culture of excellence over perfection in your team, or at the very least, provoke some self reflection on the impact your pursuit of perfection has on your team’s output and attitude.I strongly encourage you to download the worksheet and pick a few of your favourite points to implement with your team immediately.I’d love to know how you go with this, so as always, if you’ve found this useful, head over to my LinkedIn page and send me a direct message.If you’re loving the podcast, please subscribe and leave a rating, so that we can reach more leaders like you!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #2 // If you want to be successful as a senior leader, you first have to build a team of successful individuals. A key part of this is recognising when someone is not going to be successful in their current role, and freeing them up to be successful in another organisation. From there, it’s all about culture and team dynamics.So many people say that they have built a 'high performing team' - but how many high performing teams have you actually seen, or been part of?In this episode we’ll cover:What is a high performing team, and how can you recognise if you have one?World class wisdom from champion athlete Benita WillisThe seven characteristics of high performing teams (you can download this checklist below and rate your own team)How to look at the individuals in your team and work out whether they should be on, or off the bus (a la Jim Collins!)Some of the excuses and rationalisations you may come up with to avoid dealing with individuals who are not up to scratch, that are preventing you from creating a high performing teamA cautionary tale about how tough it was to create a high performing team at CS EnergyIf this episode strikes a chord with you, download the high performing team checklist below, and rate your team honestly. This will help you see your biggest opportunities for improvement!I’d love to know how you go with the checklist, so if it’s useful, head over to my LinkedIn page and send me a direct message.If you’re loving the podcast, please subscribe and leave a rating, so that we can reach more leaders like you!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

Episode #1 // Needing to be liked is a symptom of a deeper issue - conflict aversion. This affects everything you do as a leader. How would you know if you, or your people, had a problem with this? Overcoming it is key to any successful leader’s career.On today’s show, we’re looking at why letting go of the need to be liked is critical for your success as a leader. I love talking about this, because it's so closely tied to one of my favourite career killers; the inability to handle conflict.In this episode we'll cover:The mantra you HAVE to use if you're going to help yourself move from likeable leader, to respected leaderWhy wanting to be liked cannot be the goal of a leaderWhy developing yourself to handle conflict is essential to your leadership successHow to recognise the symptoms of conflict aversion in yourself and others (it's much easier to see in others, but what about when you turn the microscope on yourself!)My key strategies for getting over the need to be likedMy daily reflection discipline that will enable you to put the theory into action (you should definitely download these key questions at www.yourceomentor.com/episode1 to keep yourself on track)I’d love to know how you go using the daily reflections discipline, and whether this has struck a chord with you in your leadership journey.Head over to my LinkedIn page and send me a message. I'd love to hear from you!👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.

No Bullsh!t Leadership is a podcast for experienced leaders who want to become truly exceptional leaders.Each week, your host Martin Moore shares the secrets of high performance leadership; the career accelerators that you can’t learn in business school, and your boss is unlikely to share with you.Step away from the theoretical view on leadership, and learn from a successful CEO who’s already walked the path.👉 Doors are open for Leadership Beyond the Theory. Be the boss you wish you had.🔗 Enroll now at leadershipbeyondthetheory.com Hosted on Acast. See acast.com/privacy for more information.