
Mint Techcetra
307 episodes — Page 4 of 7

Ep 158The AI Revolution in CX: The Growing Significance of Conversational AI and Generative AI
In this episode, Raghav Kumaria, VP and Head of Digital Transformation at IGT Solutions, discusses the importance of conversational and generative AI in transforming the customer experience. He explores their implementation, opportunities, technology trends, and ethical use. Raghav provides practical advice on how organizations can prepare themselves to leverage conversational AI and thrive in the new era of CX. You are tuned in to the 3rd episode of a special series brought to you by nasscom. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ep 157Digital Transformation in Delivering Superlative Customer Experience
In this episode, Harita Gupta, Asia Pacific Head at Sutherland, discusses the impact of digital transformation on BPO and how it is driving personalized experiences for customers. The episode covers leveraging customer data and analytics, challenges in implementation, automation, cost efficiency, and the evolving role of AI and machine learning. You are tuned in to the 2nd episode of a special series brought to you by nasscom. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ep 156How AI is Propelling the Insurance Digital Journey
Ever wonder how analytics and AI can be used for success in the Insurance Market? Tune in to hear Mr. Vikas Bhalla, Executive Vice President & Head of Insurance, EXL, as he speaks to RJ Aayush about the ways that organizations can embed analytics and AI throughout the entire business to drive success in the insurance market. From speedily launching new products to providing personalized experiences at scale to making quick and informed business decisions, we’ll examine how companies can stay ahead of the game. You are tuned in to the 1st episode of a special series brought to you by nasscom. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ep 155Dell’s Next Generation Server to give businesses the PowerEdge
Ever noticed how big words like ‘Servers’ and ‘Datacenters’ play a huge role in our lives every day? Tune in to hear from Manish Gupta, Vice President and General Manager, Infrastructure Solutions Group, Dell Technologies, India, as he speaks to RJ Aayush on how infrastructure solutions will revolutionize how we think of technology in general. With Dell Technologies’ launch of PowerEdge. NEXT servers in India, Manish talks about the latest advancements in Dell Technologies’ infrastructure offerings, and new-age advancements like AI, Zero Trust, multicloud and machine learning. Manish also unravels the key to being the consistent leader in the Indian mainstream server market for seven continuous quarters. He also speaks on the unique challenges and opportunities for IT solution providers in the Indian market, the importance of sustainable tech, and how Dell Technologies is addressing them with its innovative solutions. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 154Will Microsoft's Bing outplay Google's Bard?
Jolted by the phenomenal success of ChatGPT, Google launched its artificial intelligence (AI)-powered chatbot called Bard. Microsoft countered two days later with its AI-powered Bing search engine and Edge browser. Will Google succumb to, or prevail over, the combined AI onslaught of OpenAI and Microsoft? Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 153Will CCI’s order stall Android’s growth in India?
Android maker Google has claimed that the Competition Commission of India’s (CCI) October order directing the company to modify how Android works in India, will stall Android’s growth in India. Mint's Prasid Banerjee examines the claim. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ep 152Empowering Indian Businesses with Next-Generation Server Technologies
Join us as we discuss how Dell Technologies continues to lead the way in India's mainstream server market. Industry expert Manish Gupta, VP and GM of the Infrastructure Solutions Group at Dell Technologies India, shares insight on the impact of these impressive advancements in the mainstream server space on businesses undergoing digital transformation today. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ep 151After India’s first private space mission, what’s next for Skyroot?
In India’s startups economy, Skyroot Aerospace would be considered a comparatively small startup. Even so, the company has achieved more than what many unicorns have — it conducted India’s first private space missions. In this episode, Pawan Chandana, Skyroot’s CEO and co-founder, talked about his journey, India’s quest to get a larger pie of the global space market, and what’s next for India’s space missions. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 150Revised data protection law ready, will ease compliance
Companies misusing user data will face “punitive and financial" consequences once the proposed data protection law comes into effect, Rajeev Chandrashekhar, minister of state for IT, said in a tweet. Tune in with Prasid Banerjee to know how the revised data protection will change things. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ep 149Innovation towards a global strategy for Digital Health
There is a growing consensus in the global health community that the strategic and innovative use of digital technologies will be an essential enabling factor toward achieving health-related Sustainable Development Goals 2030. But, despite the considerable progress made by some countries, the question remains - How far are we from achieving the vision of health for all? In this episode, host RJ Ayush Panjwani speaks to Rekha Ranganathan, Chief Digital Officer (interim) & Senior Vice President and Global Manager - Imaging Solutions, GE Healthcare about the adoption and valuation of Digital health globally in the years to come. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 1485G: Accessibility, Data Consumption and Differences
In the latest episode of Techcetra, Prasid Banerjee puts the spotlight on one of the hottest topics in the Tech World currently: 5G. There was a lot of excitement with regard to the rolling of 5G but that seems to have diluted a bit after reviews from those who have already gained access to it. People seem to have an issue with the data consumption and accessibility of the same and they haven't felt any difference either. Are you one of those who have been scratching their heads? Right then, tune in to this podcast NOW, to get a better understanding of how 5G is supposed to function. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 147Google Pixel 7 Pro review: For those who believe in AI
The Google Pixel 7 Pro has the makings of a top Android flagship smartphone, if not the best if Google can manage to keep hardware issues at bay. Tune in to this episode as host Prasid Banerjee reviews the newly launched Google Pixel 7 Pro. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 146Apple AirPods Pro 2 review: Pleasing in more ways than one
In a tricky TWS earbuds market, Apple's second-generation AirPods Pro make a case for themselves with impressive noise cancellation and audio quality. Mint's Prasid Banerjee reviews the Apple AirPods Pro 2 in this episode of Mint Techcetra podcast. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 145The gamechanger Apple 14 Pro's Dynamic Island feature | iPhone 14 Pro Review
Apple introduced a major redesign with the iPhone 14 Pro and iPhone 14 Pro Max by bringing the Dynamic Island feature. It is a replacement for the notch on iPhones and allows users to check alerts and current activity in progress. Tune in to this episode as Prasid Banerjee reviews the new iPhone 14 Pro phones and how the Dynamic Island feature will be a game changer. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 144How the rise of AI-driven solutions is changing the Healthcare Industry?
Over the last decade, digital has been driving the healthcare industry through various innovations in how we diagnose and cure diseases. This wouldn’t have happened without the massive growth of AI-driven solutions and digital transformation in the healthcare industry. In this episode, our host Karan Machado gets in conversation with Ashutosh Banerjee who is the Global General Manager, Cardiology Solutions and Diagnostic Cardiology at GE Healthcare to talk about some of the latest technological advances influencing health and health care today. Tune in! Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 143What is 'The Merge'?
In this episode of Mint Techcetra, Prasid Banerjee is back with some hot topics of technology and some myths. He will share some interesting updates on the Topic "the merge", which is an upgrade to the way transactions are validated on the Ethereum blockchain. Tune in to know more about The Merge. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 142Why iPhone 14 Pro Max is the most expensive iPhone of 2022 ?
The next-generation Apple iPhone 14 Pro Max is now official. The new iPhone 14 Pro Max is powered by the latest A16 Bionic chipset with 6-core CPU and 5-core GPU. Mint's Prasid Banerjee take us through all that Apple announced in their Apple's Far Out event. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ep 141Commerce Everywhere : Influencing Innovation in Advertising
As consumer habits changed throughout the pandemic, so have the ways in which advertisers interact with them. So, what’s driving the rise of commerce media among marketers? Listen to this episode of Mint Techcetra with Kay Machado in conversation with Brian Gleason, Chief Revenue Officer, Criteo to talk about how advertising strategies are evolving to better serve consumers and how can we evolve with them. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 140Delivering Remarkable CX through AI-powered chatbots & conversational user interfaces
Many companies are embracing AI-powered conversational messaging platforms to make customers feel that they are actually having conversations. Listen to the latest episode of Mint Techcetra where Srinivas B Vijayraghavan & Madhukar Uniyal with Kay Machado, discuss CX strategy with regard to AI-powered chatbots and conversational user interfaces and how they can improve customer relations. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 139Smarter Technology empowers businesses to solve humanity's greatest challenge
Significant breakthroughs in genomics research have impacted humanity's well-being for generations. Right from healthcare and food security all the way to climate change intervention, forensic analysis, and more, the advancements in sequencing technologies are pushing the envelope in understanding genetics better. Our host, Karan Machado, interacts with industry expert Sinisa Nikolic, Director and Segment Leader, HPC & AI, Asia-Pacific at Lenovo Infrastructure Solutions Group. The engaging dialogue highlights humanity's greatest challenges where genomics could be a game-changer, the impact of technology on genome sequencing, and the role of Lenovo's GOAST solution, in empowering genomics researchers to make life-saving discoveries. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 138Google Pixel 6a review: Worth waiting two years for
In this episode of Mint Techcetra, Prasid Banerjee talks about the new Apple MacBook Air 2022 (with the new M2 processor) & Google Pixel 6a. He highlights the newly improvised features which both the brands are offering with respect to their older versions and shares his recommendation basis the day-to-day usage of both the devices. Tune in now to check if the upcoming products fullfil your requirements. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 137CX Strategy for Effective Multi-Persona Communication
How do you create an omni-channel strategy for different personas and reach out to them? In the latest episode of Mint Techcetra, Shruti Agarwal, Vice President, Lead EdTech, and Nitin Bhatia, Country Manager, Commerce Cloud, Oracle, with Kay Machado, discuss CX strategies and innovations in edtech. Know more! Learn more about your ad choices. Visit megaphone.fm/adchoices

Ep 136How Will Digital Transformation Impact Healthcare In Future?
There's no doubt that digital transformation is the new trend in the healthcare industry and is taking off like never before. Digital technologies in healthcare help ease care, improve diagnosis, advance personalised care, and minimize costs, making it a patient-centred approach. To get a deeper understanding of the journey of digital transformation in healthcare and what's possible next. Our host Karan Machado, gets in conversation with one of the big names in health-tech Mr. Jan Makela, President & CEO of Imaging at GE Healthcare. The duo talks about the upcoming tech trends in the healthcare sector, GE's mission to transform healthcare and drive productivity digitally, and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 135What the James Webb telescope’s photos reveal
The James Webb telescope is positioned 1.5 million kilometres away from the Earth, and it is giving humanity the farthest look into the universe that it has ever seen. What have we learned so far? In this episode, Mint's Prasid Banerjee explains what the James Webb telescope’s photos reveal. Tune in to know! Follow us on: Instagram: https://www.instagram.com/htsmartcast/ Facebook: https://www.facebook.com/htsmartcast Twitter: https://twitter.com/HTSmartcast LinkedIn: https://www.linkedin.com/company/ht-smartcast/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 134What's up with the crypto market?
The crypto market's extended bear phase has put the entire industry's feasibility into question. In this episode, we talk about new laws from the EU to reign in the industry, and how the crypto market has no experts. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 133The quest for quantum advantage
The fastest supercomputer today will be dwarfed by the first real quantum computer. But how far are we from this? We asked L V Subramaniam and Sheshashayee Raghunathan, who are researching quantum computing at IBM Research, India. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 131How talks about AI sentience distract from real problems
Google has put an AI researcher on paid administrative leave for allegedly breaking the company's confidentiality rules. Blake Lemoine alleged that the company's LaMBDA AI has become sentient, but is that the real question plaguing AI and Google today? Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 130Apple's WWDC: All you need to know
This episode tells us about the 2022 edition of Apple's Worldwide Developers Conference. The Apple WWDC 2022 event has concluded, and a slew of new hardware and software has been unveiled. Host Prasid Banerjee is here to tell everything you need to know. There is a whole new Apple M2 chip, with a new MacBook Air and MacBook Pro, and much more. WatchOS 9 will include four new Apple Watch faces that can be updated with Siri. That was unexpected, but Apple has now confirmed the previously rumoured fitness upgrades. The big thing for Apple maniacs is that iMessage is getting edit messages and un-send message features. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 129How can integrated solutions provide that exact collaboration that companies need?
Digital transformation is industry agnostic and like every other core function like Finance, Sales, and other traditional processes, it has crept into supply chain management. Oracle is leading the process of digitization of this very traditional process called Supply Chain Management. And companies that are warming up to this idea are reaping benefits in multi-folds. In this episode, host Prasid Banerjee will be speaking to one such company. Jindal Poly Films and to represent Jindal Poly Films Ltd, we have with us Mr RD Malav, an enterprising leader and the VP at Jindal Poly Films. Let’s find out how his company has adapted to such innovative integrated solutions in order to outpace change. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 128Integrated Oracle Cloud SCM solutions
Many organizations today have taken steps to enhance their overall digital transformation journey. Business-critical functions like finance, supply chain etc have their own system processes. In this episode, host Prasid Banerjee talks to Sharad Agarwal, CDIO at JK Tyre to find out how his company has adapted to such innovative integrated solutions in order to stay ahead in the market. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 127What Is Web3?
The internet is being decentralized. Widely touted as what the internet was supposed to be, web3 is coming. But what is it? Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 126How India’s new VPN rules change the status quo
On 28 April, the Indian Computer Emergency Response Team (Cert-In) issued new directives, first reported by Mint, that require Virtual Private Network (VPN) providers to store user data for five years. What does that mean? In this episode Mint explains how India’s new VPN rules change the status quo. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 125Mint explores what could lie ahead for the platform once the world’s richest man is at the helm.
In this episode, Mint's Prasid Banerjee explores what could lie ahead for the Twitter platform once the world’s richest man Elon Musk is at the helm. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 124Propelling CX From The Boardroom For Accelerated Growth In Your E-Commerce
EIn this episode of Mint Techcetra, Prasid Banerjee gets in conversation with Mr. Bean of Digital Marketing of India, Nitin Bhatia, Country Manager, Commerce Cloud, Oracle. The duo talks about CX-focused strategies, how can a brand ensure a good cloud technology, and differentiate between pre-purchase, purchase, and post-purchase e-commerce cloud technology. Tune in to know more! Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 123Discussing Sound Cloud Strategy with Oracle
In this episode, Mint's Prasid Banerjee speaks to Ruchir Kalra, Head of Insight for Oracle - Asia Pacific about how an effective Cloud Strategy helps organisations in overcoming the unique challenges of today. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 122Interview with Rajiv Sodhi, COO, Microsoft India
The technologies we see today, and expect tomorrow, are all powered by key platforms and tech developed by companies like Microsoft. The company's India COO says that while blockchains and web3 technologies will be important going forward, Microsoft's goal is to provide the platforms that enable others. Sodhi is unfazed by the decentralized nature of web3, which is often considered the anti-thesis of our current web2 standards that companies like Microsoft have built. He also spoke about the evolution of the cloud, AI and more. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 121Simplifying Security with Ripu Bajwa
In this episode, host Prasid Banerjee interacts with Ripu Bajwa, Director and General Manager, Data Protection Solutions, Dell Technologies, India, to uncover the world of security and discuss how organizations can secure their data from any risks that may infringe the confidentiality and integrity of business data. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 120Will you, and should you get Windows 11?
Windows 11 is the first version update to Windows in over five years, and that alone is a big deal. Here's what is new. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 119Let’s Talk - Unlock the business value of Cloud for your organisation
To break the shackles of cost and innovation rigidity, most enterprises are looking at a cloud-first approach to business. Want to find out how you can unlock more business value from the cloud? Let's Talk! Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 118Why banning VPNs is a bad idea
Last month, a Parliamentary Committee recommended that the Ministry of Home Affairs should ban all VPN uses in India. However, doing so could be a very bad idea. Mint explains. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 117Why South Korea’s new anti-Google law matters?
South Korea’s National Assembly approved a landmark law yesterday, making changes to how platform companies operate their app stores. The law is nicknamed the “Anti-Google law”, has relevance beyond the country’s borders and is one of a kind right now. Mint's Prasid Banerjee explains. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 116All about Web Werks and Data Centers Ft. Web Werks CEO Nikhil Rathi
In this episode, host Prasid Banerjee talks to Nikhil Rathi, CEO- Web Werks Data Centers. Nikhil enlightens us about how Web Werks multiple data centers and cloud ecosystem is instrumental in supporting the digital journey of Indian businesses. Tune in to know more! Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 115Converged data management strategies can make businesses more resilient & agile
Organizations around the world have transformed their business processes in the light of current challenges. IT leaders are looking out for converged data management strategies that can make their businesses more scalable, resilient and agile. In our brand new podcast, Ashish Ray, VP, Product Management at Oracle Corporation will discuss this and more on innovative solutions in the market on Mint Techcetra. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 114Taking the Nothing Ear (1) out for a spin
The Nothing Ear 1 is one of the most exciting debutants in the true wireless earbuds space, hoping to bring a higher level of design and technology to the exploding segment. It is a tech startup founded by Carl Pei, the co-founder of OnePlus. In this episode, host Prasid Bannerjee takes a look at the newly launched earbuds. Tune in to know more. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 113What is Pegasus?
A sophisticated surveillance tool has been used to spy on Indian journalists, ministers and more. But what exactly is it? Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 112Taking India's short video influencers to the world
When TikTok left the Indian market last year, another big global giant entered. Instagram Reels completed a year in India on July 8, a year that also happens to be very consequential for India's short video market, from both a user's and creator's point of view. In conversation with Ajit Mohan, Facebook's India head about how things have shaped up. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 111All you need to know about Windows 11
Microsoft has unveiled the first big change to its Windows platform in over five years, and it brings some notable changes for the industry. In this episode, host Prasid Banarjee takes a look at how Windows 11 changes user experience and the PC market. Tune in to know more. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 110CCI orders a probe into Google, privacy concerns on Clubhouse and more
In this episode, resident tech-expert @undertecher talks about the Competition Commission of India that has ordered an investigation into Google’s business practices & also discuss the privacy concerns against Clubhouse. Tune for all that's happened in the tech world this week. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 109What does Twitter losing intermediary protection mean?
The back and forth between Twitter and the Indian government have brought intermediary protection laws into the limelight again, and with its share of fake news and misinformation. In this episode, Host Prasid Banerjee explains what these rules mean and why they are important. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ep 108WWDC recap
In this episode, host Prasid Banerjee talks about Apple's yearly developer conference which was all about privacy, but there are some other nifty new features coming to iPhones, iPads and Macbooks too. Learn more about your ad choices. Visit megaphone.fm/adchoices