PLAY PODCASTS
Building Customer Delight using AI
Episode 167

Building Customer Delight using AI

In this episode, we explore how AI is transforming customer experiences for healthcare, banking, and telecom sectors. Sundara Sukavanam, Chief Digital Officer at Firstsource Solutions, shares insights on how Firstsource is leveraging AI's role in creating delightful customer journeys. From personalized chatbots to ethical considerations, this podcast offers valuable industry knowledge. Join us to uncover the power of AI in boosting business growth and customer happiness. You are tuned in to the 6th episode of a special series brought to you by nasscom

Mint Techcetra · Mint - HT Smartcast

July 19, 202344m 20s

Audio is streamed directly from the publisher (podtrac.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.

Show Notes

In this episode, we explore how AI is transforming customer experiences for healthcare, banking, and telecom sectors. Sundara Sukavanam, Chief Digital Officer at Firstsource Solutions, shares insights on how Firstsource is leveraging AI's role in creating delightful customer journeys. From personalized chatbots to ethical considerations, this podcast offers valuable industry knowledge. Join us to uncover the power of AI in boosting business growth and customer happiness. You are tuned in to the 6th episode of a special series brought to you by nasscom

Learn more about your ad choices. Visit megaphone.fm/adchoices