
Maxwell Leadership Executive Podcast
300 episodes — Page 1 of 6
#389: Margin — The Hidden Advantage of Great Leaders
Become a Maxwell Leadership Certified Team Member! In this episode, Perry Holley and Chris Goede explore the hidden advantage of margin in leadership and why it is essential for long-term success. They discuss the challenges leaders face in creating and protecting margin, including the tendency to equate busyness with productivity and value. The conversation highlights practical strategies for building margin into calendars, decision-making, and emotional energy, while encouraging leaders to delegate more effectively and empower their teams. Listeners will gain actionable advice on managing energy, not just time, so they can make better decisions, lead with resilience, and ultimately have a greater impact on their organizations.
#388: How to Eliminate Stress
Become a Maxwell Leadership Certified Team Member! In this episode, Perry Holley and Chris Goede explore actionable strategies for leaders to eliminate stress at its source rather than just manage its symptoms. They share practical habits such as preparing the night before, protecting time for deep work, and maintaining one prioritized list, which help leaders create structure and reduce anxiety. They also discuss how the way leaders manage stress directly influences their teams, highlighting that both calm and anxiety spread throughout the organization. Listeners will gain tools to clarify their priorities, build margin into their days, and design a work environment that fosters resilience and productivity.
#387: The Purpose Factor with Brian Bosché – Part 2
Become a Maxwell Leadership Certified Team Member! In this part 2 episode, Perry Holley, Chris Goede, and Brian Bosché continue their exploration of the connection between individual purpose, fulfillment, and leadership effectiveness. They illustrate how clarity of purpose not only reduces anxiety and burnout but also empowers leaders and team members to stay engaged and aligned with organizational goals. The conversation highlights actionable strategies for leaders to reconnect with the work that originally inspired them and to foster fulfillment without necessarily changing jobs. Listeners gain practical steps for integrating purpose-driven practices into team culture, ultimately driving long-term performance and engagement.
#386: The Purpose Factor with Brian Bosché – Part 1
In this episode, Perry Holley and Chris Goede are joined by Maxwell Leadership President Brian Bosché to explore the critical role of purpose in both personal fulfillment and organizational engagement. Brian introduces the Purpose Factor assessment, explaining how it helps individuals uncover their unique strengths and align them with their daily work. The conversation highlights practical ways leaders can connect team members' individual purposes to the broader mission of their organization, resulting in increased engagement and resilience. Discover actionable strategies for fostering fulfillment, recognizing disengagement, and creating cultures where team members thrive by making meaningful contributions. Become a Maxwell Leadership Certified Team Member!
#385: Alertness: A Leadership Discipline You Can't Delegate
In this episode, Chris Goede and Perry Holley explore the vital role of alertness as a leadership discipline. They explain how leaders must consistently tune in to their own tendencies, their teams, and their organizational environment to prevent problems before they escalate. The conversation highlights practical strategies for developing greater self-awareness, organizational alertness, and environmental curiosity, helping leaders notice signals others might miss. Listeners will gain actionable questions and reflective practices designed to build the discipline of alertness, fostering stronger teams and healthier organizational cultures. Become a Maxwell Leadership Certified Team Member!
#384: Boring Before Brilliance in Leadership
In this episode, Chris Goede and Perry Holley explore the idea that brilliance in leadership often begins with consistently embracing the "boring" fundamentals. They illustrate how successful leaders build trust and drive results by mastering daily disciplines, reinforcing core values, and maintaining consistency. They also outline practical leadership habits such as having hard conversations, clarifying roles, and preparing thoroughly for every meeting and challenge. Throughout their discussion, they share relatable examples and actionable steps to help leaders understand how consistency and authenticity pave the way for remarkable outcomes. Become a Maxwell Leadership Certified Team Member!
#383: Rules of Resilience with Valorie Burton (Part 2)
In this episode, Chris Goede, Perry Holley, and Valorie Burton explore practical rules for building resilience both personally and within teams. They share strategies for managing unexpected challenges, controlling what is within reach, and cultivating supportive resources. Discover how shifting thought patterns and focusing on positive opportunities can help leaders and their organizations navigate change effectively. Listeners gain actionable advice for strengthening their own resilience and modeling it throughout the workplace. Become a Maxwell Leadership Certified Team Member!
#382: Rules of Resilience with Valorie Burton (Part 1)
In this episode, Chris Goede, Perry Holley, and Valorie Burton explore the practical application of resilience for leaders and teams. They outline how developing resilience as a skill can significantly impact morale, foster a positive mindset, and create solutions in the face of challenges. They share the importance of using common language to build resilient cultures and highlight the role of psychological capital in determining team engagement and success. Listeners gain actionable strategies for implementing adaptive skills, protective resources, and preventive measures to strengthen their personal and organizational resilience. Become a Maxwell Leadership Certified Team Member!
#381: Should You Be a More Hands-on Leader?
In this episode, Perry Holley and Chris Goede explore the concept of hands-on leadership and what it truly means for executives. They explain how strong leaders act as teachers and system architects, focusing on empowering teams rather than micromanaging. They discuss the importance of obsessing over metrics that customers value and architecting workflows that push decisions closer to the front lines. Listeners gain practical strategies for coaching their teams, building systems that perform without direct supervision, and fostering a culture of continuous improvement. Become a Maxwell Leadership Certified Team Member!
#B2: Soul Leadership with Steve Robinson and Jared Cagle
bonusIn this episode, Jared Cagle interviews Steve Robinson about the importance of leaders addressing their own inner health to cultivate healthier organizations. They explain how unprocessed trauma can shape leadership decisions and organizational culture, and why it's crucial for executives to recognize and work through their internal challenges. Steve Robinson shares practical strategies for self-regulation, resilience, and post-traumatic growth, offering actionable steps for leaders who want to increase their effectiveness and well-being. Listeners walk away with a deeper understanding of how inner work not only strengthens individual leaders but also creates psychologically safe and thriving workplace cultures. Want more insights on emotional regulation and trigger awareness in leadership? Get your copy of Steve Robinson's Soul Leadership today!
#380: Detachment is a Leadership Superpower
In this episode, Perry Holley and Chris Goede explore the concept of detachment as a leadership superpower. They explain how detachment allows leaders to control their emotional reactions under pressure, creating space between an event and their response. They also discuss how detached leaders can drastically improve their decision making by evaluating information more accurately and in real-time. Furthermore, they emphasize that detachment expands perspective, enabling leaders to look beyond immediate threats and notice secondary issues, downstream consequences, and opportunities to pivot. Become a Maxwell Leadership Certified Team Member!
#379: It Helps to Have Thick Skin
In this episode, Perry Holley and Chris Goede explore the concept of developing thick skin as a leader. They discuss the importance of emotional intelligence in leadership and how leaders with high emotional intelligence can better handle negativity and criticism. They also share tips on how to reframe negative feedback and use it as an opportunity for growth and learning. Additionally, they emphasize the significance of evaluating the source of feedback and not allowing it to dictate one's self-belief and leadership abilities. Overall, the episode provides valuable insights on how leaders can cultivate resilience and maintain a growth mindset in the face of challenges. Become a Maxwell Leadership Certified Team Member!
#378: How to Sustain Your Leadership Influence
In this episode, Perry Holley and Chris Goede discuss strategies for sustaining leadership influence over time. They explore the importance of modeling consistency of character, as trust is built through everyday actions rather than grand gestures. They also highlight the significance of honest communication, emphasizing the need for leaders to align their words and actions to maintain credibility with their teams. Additionally, they address the role of transparency and humility in leadership, encouraging leaders to admit their weaknesses, mistakes, and need for help. Discover practical insights for leaders seeking to maintain and grow their influence in a lasting way. Become a Maxwell Leadership Certified Team Member!
#377: Closing Your Year with Intention
In this episode, Chris Goede and Perry Holley share practical tips for leaders to intentionally close out the year and prepare for the next. They discuss the importance of reflecting on wins and lessons learned, identifying patterns, and seeking input from the team to gain valuable insights. They also explore the concept of a "letting go" list and aligning with the team's purpose and priorities. Discover the significance of setting clear priorities for the first quarter and communicating changes with clarity to ensure a strong start to the new year. Become a Maxwell Leadership Certified Team Member!
#376: What's the Greatest Gift a Leader Can Give?
In this episode, Perry Holley and Chris Goede explore the greatest gifts a leader can give to their team. They discuss 10 ways that leaders can powerfully influence those they lead, fostering a more engaged and motivated workforce. They also share personal experiences and examples to illustrate the power of these leadership gifts in action. Throughout the conversation, the hosts offer practical advice and strategies for leaders looking to enhance their relationships with their teams and drive better results. Become a Maxwell Leadership Certified Team Member! Accelerate your leadership development with the Maxwell Leadership App (use code PODCASTGG7 for your 7-day free trial, now through January 7!)
#375: Connectors Connect on Common Ground
In this episode, Chris Goede and Perry Holley explore the concept of finding common ground to connect with others. They discuss the barriers that prevent leaders from effectively connecting, like assumptions, arrogance, and indifference, and provide strategies for overcoming these obstacles. Chris Goede and Perry Holley share personal stories that illustrate the power of genuine curiosity and the importance of focusing on the other person in a conversation. The hosts also remind listeners that building authentic connections requires time, intentionality, and a willingness to be open and adaptable. Learn practical tips for finding common ground and strengthening your ability to connect with and influence others. Become a Maxwell Leadership Certified Team Member!
#374: Lessons in Resilience During a Government Shutdown
In this episode, Perry Holley and Chris Goede share lessons in resilience during a government shutdown that disrupted their travel plans. They walk through Valerie Burton's Rules of Resilience and how they applied them in real-time to navigate the challenges they faced. They discuss the importance of staying adaptive as a leader and keeping calm in the face of uncertainty, as the team will take emotional cues from their leader. Furthermore, they highlight how every disruption presents a learning opportunity for both the leader and the team. Overall, the episode offers practical insights on how to lead oneself and one's team through unexpected obstacles using the principles of resilience. Become a Maxwell Leadership Certified Team Member!
#373: The Empathetically Driven Leader
In this episode, Perry Holley and Chris Goede unpack what it means to be an empathetically driven leader—balancing care with accountability. They explore eliminating double standards, making development a daily priority, inspiring teams effectively, and embracing feedback with vulnerability. The conversation offers practical insights for leaders who want to connect deeply while driving results. Become a Maxwell Leadership Certified Team Member!
#372: Using Feedback to Rekindle Engagement
In this episode, Chris Goede and Perry Holley explore the crucial role feedback plays in driving employee engagement. They stress the importance of leaders providing regular, constructive feedback to their team members, as this helps individuals understand their performance and feel valued within the organization. Goede and Holley also discuss practical strategies for conducting effective one-on-one meetings, which serve as an excellent platform for delivering feedback and checking in on team members' well-being. Throughout the conversation, they emphasize the courage required to give and receive feedback, acknowledging that while it may be uncomfortable, it is essential for fostering growth and maintaining high levels of engagement. Become a Maxwell Leadership Certified Team Member!
#371: The Positive Power of Confrontation
In this episode, Perry Holley and Chris Goede explore the positive power of confrontation and how leaders can use it effectively. They provide a framework for leaders to approach confrontation with the right mindset, focusing on clarity, purpose, and building trust rather than conflict. They also share practical steps for preparing for and engaging in confrontation, such as preparing one's heart, choosing the right time and place, and collaborating on a path forward. Additionally, they discuss the benefits of healthy confrontation, including restored trust, improved performance, and higher engagement levels. Overall, the episode equips leaders with valuable insights and tools to navigate confrontation positively and productively. Become a Maxwell Leadership Certified Team Member!
#370: Is Burnout Affecting Your Team?
In this episode, Perry Holley and Chris Goede discuss the concerning trend of "quiet cracking" affecting employees. They explain that quiet cracking is a persistent feeling of unhappiness and being overwhelmed that leads to disengagement, poor performance, and increased desire to quit. Holley and Goede offer practical suggestions for leaders to address this issue, such as providing training and development, giving recognition and connection, and creating psychological safety. They also emphasize the importance of leaders being aware of their own well-being and modeling healthy behaviors for their teams. Become a Maxwell Leadership Certified Team Member!
#369: How Leaders Develop the Potential of Others
In this episode, Perry Holley and Chris Goede explore how leaders can identify and cultivate the potential in their team members. They discuss the importance of having the right mindset and seeing people as valuable assets to develop, rather than just means to an end. The hosts also share practical strategies for encouraging and nurturing growth, such as providing opportunities that stretch people beyond their comfort zones and offering specific, authentic encouragement. Throughout the episode, they stress the significance of tailoring the development approach to each individual and creating clear pathways for growth within the organization. Become a Maxwell Leadership Certified Team Member!
#368: The Evolution of Servant Leadership
In this episode, Chris Goede and Perry Holley explore the evolution of servant leadership and its increasing relevance in today's business landscape. They discuss how servant leadership now prioritizes emotional resilience, empowering team members, and leveraging technology to create personal connections at scale. They also emphasize the importance of connecting daily work to a greater purpose, which is especially crucial for engaging younger generations in the workforce. Additionally, they highlight that true servant leadership begins with taking care of oneself to effectively serve and lead others. Become a Maxwell Leadership Certified Team Member!
#367: Soloist to Conductor – What's the Organization to Do?
Perry Holley and Chris Goede stress the need for organizations to intentionally develop their leadership pipeline before promotions. They advise identifying emerging leaders by competencies—not just technical skills—and offering stretch assignments, mentoring, and shadowing to build influence early. They also recommend separate tracks for technical and leadership growth and celebrating when leaders apply what they've learned to reinforce a culture of development. Become a Maxwell Leadership Certified Team Member!
#366: Soloist to Conductor – What's a Soloist to Do?
In this episode, Perry Holley and Chris Goede discuss the transition from being an individual contributor to becoming a leader. They provide practical tips for soloists to prepare themselves for leadership roles, such as leading without a title, building relationships, and managing themselves effectively. They also encourage soloists to let go of being the expert and celebrate team wins, fostering an abundance mentality. Additionally, they emphasize the importance of studying leadership, asking questions, and seeking feedback to enhance personal growth and influence. The episode offers valuable insights for individual contributors looking to develop their leadership skills and increase their impact within their organizations. Become a Maxwell Leadership Certified Team Member! Turn leadership development into a daily habit with the Maxwell Daily Reader Up-level your leadership game with the 21 Irrefutable Laws of Leadership
#365: The Multi-hat Leader
Perry Holley and Chris Goede explore the concept of the multi-hat leader and the importance of adapting to different leadership situations. They outline four essential hats—coach, advisor, leader, and mentor—and share insights on when and how to switch between them. Drawing from personal experiences, they offer practical advice for overcoming the challenges of wearing multiple hats and choosing the right one to lead effectively. Become a Maxwell Leadership Certified Team Member!
#364: How Do Leaders Drive Team Unity?
In this episode, Chris Goede and Perry Holley explore the importance of team unity and how leaders can drive it within their organizations. They discuss the need for leaders to define what unity looks like in terms of behaviors and actions, setting a shared expectation for the team. They also suggest ways leaders can build trust and vulnerability among team members, such as having each person share their strengths, areas for improvement, and personal stories. Additionally, they propose creating a team agreement or unity charter that outlines how team members will communicate, handle disagreements, and support each other, even when not in the same room. Throughout the episode, Goede and Holley provide practical tips and insights to help leaders foster a strong, cohesive team culture that drives performance and success. Become a Maxwell Leadership Certified Team Member!
#363: What Were You Thinking?
In this episode, Perry Holley and Chris Goede explore the importance of critical thinking for leaders. They explain how critical thinking helps leaders enhance their problem-solving skills, make informed decisions, and communicate more effectively. The hosts also share practical tips for developing critical thinking skills, such as asking thoughtful questions, evaluating information sources, and considering multiple perspectives. Additionally, they encourage leaders to engage in diverse conversations and embrace uncertainty as part of the critical thinking process. Become a Maxwell Leadership Certified Team Member!
#362: Developing Confidence as a Leader
In this episode, Perry Holley and Chris Goede explore how leaders can develop confidence in themselves and their abilities. They share insights from Bill Belichick's book, The Art of Winning, which emphasizes the importance of preparation, mastering details, and owning mistakes in building confidence. They also discuss the value of creating challenging scenarios for teams to help them perform under pressure and be ready to respond in real-world situations. Furthermore, they examine the paradox of balancing confidence with humility, noting that while confidence earns followers, humility earns trust. The episode offers practical strategies and a thought-provoking perspective on cultivating authentic confidence as a leader. Become a Maxwell Leadership Certified Team Member!
#361: Gravitas That Drives Connection
Perry Holley and Chris Goede explore gravitas as a key element of leadership presence and influence. They share practical ways to develop it—building self-awareness, communicating with confidence and humility, and staying calm under pressure. With consistency and integrity, leaders can inspire trust, command attention, and strengthen connections with their teams. Become a Maxwell Leadership Certified Team Member! Get the Maxwell Leadership Growth Plan!
#360: Can You Really Work with Complicated People?
In this episode, Perry Holley and Chris Goede explore strategies for working effectively with complicated people. They discuss the importance of seeing individuals as people rather than problems and offer practical tools for fostering collaboration and understanding. They also emphasize the role of clear communication in reducing friction and frustration when working with difficult colleagues. Additionally, they highlight the value of setting boundaries to protect time, energy, and productivity while still maintaining positive working relationships. Become a Maxwell Leadership Certified Team Member! Get the Maxwell Leadership Growth Plan!
#359: Mastering the Push and Pull of Leadership
In this episode, Chris Goede and Perry Holley explore the concept of balancing the push and pull of leadership. They discuss the importance of building positive relationships, demonstrating technical competence, and showing consistency in order to establish trust with team members. The hosts explain the dangers of focusing too heavily on either the push (driving for results) or the pull (inspiring and empowering others) aspects of leadership, emphasizing the need for a balanced approach. Throughout the conversation, they provide practical insights and strategies for leaders to effectively navigate the tension between pushing for performance and pulling for growth, ultimately leading to a more engaged and productive team. Become a Maxwell Leadership Certified Team Member! Get the Maxwell Leadership Growth Plan!
#358: How to Live Out the Law of Victory
In this episode, Chris Goede and Perry Holley explore the key attributes and mindsets leaders need to embrace to lead their teams to victory. They discuss the importance of taking full responsibility as a leader, especially in times of difficulty or setbacks, as this builds trust and accountability within the team. They also stress the significance of having a unified vision that is clearly communicated and understood by all team members, ensuring everyone is working towards the same goals. Furthermore, they emphasize the need for leaders to develop a winning mindset and create a culture that supports resilience and perseverance in the face of challenges. Become a Maxwell Leadership Certified Team Member! Get the Maxwell Leadership Growth Plan!
#357: Stop Killing My Momentum
In this episode, Chris Goede and Perry Holley unpack the power of momentum and why it's a game-changer for leadership and team performance. They explore how momentum starts—with a clear vision, realistic goals, and a culture of collaboration—and why leaders must protect the "spark" that sets it in motion. You'll hear practical strategies and real-world examples to help you build, sustain, and amplify momentum, while avoiding common missteps that can bring it to a halt. Become a Maxwell Leadership Certified Team Member! Get the Maxwell Leadership Growth Plan!
#356: Can an Introvert Be a Leader?
In this episode, Perry Holley and Chris Goede address the common assumption that only extroverts can be effective leaders. They highlight the unique strengths and abilities that introverted leaders bring to the table, such as their ability to steady a room, think deeply, and listen closely. They also discuss how introverted leaders excel in one-on-one situations, providing motivation through empathy and supporting people with intention and care. Additionally, they explore how the 5 Levels of Leadership model applies to both introverted and extroverted leaders, emphasizing that leadership is about influence, regardless of personality type. Become a Maxwell Leadership Certified Team Member! Get the Maxwell Leadership Growth Plan!
#355: How Inclusive Is Your Communication?
Inclusive communication is key to building trust and belonging on any team. This episode explores practical ways leaders can communicate more effectively—by listening actively, using inclusive language, and encouraging diverse perspectives. You'll also get tips for running more inclusive meetings, like sharing agendas in advance, setting clear expectations, and making space for all voices to be heard. Become a Maxwell Leadership Certified Team Member! Get the Maxwell Leadership Growth Plan!
#354: The Unwritten Rules of the Inclusive Leader
Perry Holley and Chris Goede explore the concept of unwritten rules and their impact on inclusive leadership. They explain how these implied expectations can unintentionally exclude team members and hinder their sense of belonging within the organization. Holley and Goede provide practical strategies for leaders to identify and address their own unwritten rules, such as asking the team for feedback and auditing decision-making processes. They also stress the importance of celebrating curiosity, learning about team members' backgrounds, and leading with vulnerability to foster a more inclusive culture. The episode offers valuable insights for leaders striving to create an environment where every team member feels valued, safe, and able to bring their authentic selves to work. References: Become a Maxwell Leadership Certified Team Member! Get the Maxwell Leadership Growth Plan!
#353: What's the Big Deal with Empathy?
Perry Holley and Chris Goede explore the importance of empathy in leadership and how it shapes a culture where people feel seen, valued, and cared for, ultimately driving higher retention and engagement. They share practical strategies for developing empathy, including staying curious, asking open-ended questions, and leading with vulnerability and transparency. The conversation highlights the role of emotional intelligence, authenticity, and modeling empathetic behavior to foster a culture of understanding and respect across the organization. Become a Maxwell Leadership Certified Team Member!
#352: I Don't Mind You Thinking I'm Perfect
Perry Holley and Chris Goede explore the importance of authenticity in leadership, offering insights on how leaders can cultivate self-awareness, recognize their unique strengths and weaknesses, and consistently communicate their core values. They emphasize the power of vulnerability and transparency in building genuine connections with team members and highlight the value of daily self-reflection as a catalyst for personal growth and greater compassion for others. Become a Maxwell Leadership Certified Team Member!
#351: But I Don't Feel Charismatic
Join Perry Holley and Chris Goede as they share strategies for developing charisma and its role in effective leadership. They explain that charisma is not an innate trait but a learnable skill that involves focusing on others, making them feel valued, and connecting with them genuinely. They introduce a three-part model for developing charisma: becoming interested in people, investing in people, and being interesting to people. References: Become a Maxwell Leadership Certified Team Member!
Ep 350#350: Strategies for Leading a Remote Workforce
In this episode, Chris Goede and Perry Holley discuss strategies for leading a remote workforce effectively. They share insightful data from a recent Gallup report, which reveals the engagement levels and overall well-being of remote, hybrid, and on-site employees. Chris and Perry explore the factors that contribute to the mental and emotional challenges faced by remote workers, such as physical distance, excessive autonomy, and technology frustrations. They also provide practical tips for leaders to enhance the experience and engagement of their remote teams, including encouraging frequent and varied communication, exhibiting inclusive leadership behaviors, promoting cross-team collaboration, and supporting work-life balance. References: Become a Maxwell Leadership Certified Team Member! Get the Maxwell Leadership Growth Plan!
#349: Improving Your Micromanagement
In this episode, Perry Holley and Chris Goede explore the concept of micromanagement and its potential benefits in leadership. They discuss the importance of leaders ensuring their expectations are clearly communicated and fully understood by their teams to drive the desired outcomes. They also stress the need for leaders to be aware of what's happening in their organizations so they can provide necessary support and course corrections. Additionally, they highlight the significance of building strong relationships with team members, as this fosters trust and allows for more effective micromanagement when needed. References: Download the FREE Learner Guide for this episode at MaxwellLeadership.com/Podcast Become a Maxwell Leadership Certified Team Member at MaxwellLeadership.com/JoinTheTeam.
#348: Firm Feedback with Jeff Hancher - Part 2
In this episode, Chris Goede and Perry Holley discuss the importance of effective feedback for leaders with guest Jeff Hancher. They explore the different types of feedback, such as directive, supportive, and collaborative, and how leaders can determine the best approach for each situation. Jeff shares personal stories that illustrate the power of earning the right to give feedback and the transformative impact it can have on leadership development. References: Download the FREE Learner Guide for this episode at MaxwellLeadership.com/Podcast Become a Maxwell Leadership Certified Team Member at MaxwellLeadership.com/JoinTheTeam.
#347: Firm Feedback with Jeff Hancher – Part 1
In this episode, Perry Holley and Chris Goede welcome guest Jeff Hancher to discuss the importance of giving firm feedback as a leader. Jeff shares his expertise on how leaders can deliver challenging conversations effectively, tying it to the engagement and performance of their teams. He provides a practical framework for earning the right to give tough feedback by setting clear expectations, investing time in people, and ensuring accountability. Jeff also shares a personal story illustrating the transformative power of a leader who cared enough to have a firm conversation with him during a difficult time, which changed the trajectory of his life and career. Click here to pre-order your copy of Jeff Hancher's Firm Feedback in a Fragile World!
#346: How Leaders Handle Criticism
Chris Goede and Perry Holley explore how leaders can effectively handle criticism. They encourage leaders to maintain humility and face criticism directly, being open to feedback while also discerning whether it is constructive or not. They recommend determining if action is required based on the criticism and, if so, taking steps to address the issue and restore relationships with the criticizers. Finally, they advise leaders to reflect on criticism, capture lessons learned and allow it to shape their leadership while not letting it define who they are as a person. References: Download the FREE Learner Guide for this episode at MaxwellLeadership.com/Podcast Become a Maxwell Leadership Certified Team Member at MaxwellLeadership.com/JoinTheTeam.
#345: Are You Delivering Appreciated Value?
In this episode, Chris Goede and Perry Holley explore the concept of delivering appreciated value to customers. They explain the importance of going beyond simply providing value to align that value with the true needs of the customer. They also emphasize the need to exceed client expectations and make the value personally relevant to create an emotional connection and foster loyalty. The episode offers valuable insights for businesses seeking to enhance their value proposition and build stronger customer relationships.
#344: Building an Extraordinary Culture
Perry Holley and Chris Goede share a powerful 7-step model for building an extraordinary culture within an organization. They show how leaders must continuously inform their teams about the core values and mission, while also involving them in the experience to boost morale and commitment. They stress the importance of leaders inspiring others by being present, setting an example, and living out the culture they aim to create. References: Download the FREE Learner Guide for this episode at MaxwellLeadership.com/Podcast Become a Maxwell Leadership Certified Team Member at MaxwellLeadership.com/JoinTheTeam.
#343: Delivering WOW
In this episode, Chris Goede and Perry Holley explore the concept of delivering "WOW" experiences to customers. They discuss the importance of being distinctive rather than just different from competitors to create unique and memorable moments for clients. The hosts also introduce the idea of identifying "un-WOWs," which are areas where the customer experience falls short and needs improvement. They encourage leaders to actively seek out these "un-WOWs " and take immediate action to address them, fostering a culture of continuous improvement within their organizations. References: Download the FREE Learner Guide for this episode at MaxwellLeadership.com/Podcast Become a Maxwell Leadership Certified Team Member at MaxwellLeadership.com/JoinTheTeam.
#342: Leaders Who Attract Leaders
Perry Holley and Chris Goede explore the differences between leaders who attract followers vs. those who attract other leaders. They point out that leaders who attract followers may experience some success, but leaders who attract leaders will experience incredible success. Throughout the conversation, Holley and Goede provide examples and insights to help listeners understand what it takes to become a leader who attracts and develops other leaders. References: Download the FREE Learner Guide for this episode at MaxwellLeadership.com/Podcast Become a Maxwell Leadership Certified Team Member at MaxwellLeadership.com/JoinTheTeam.
#341: Are You an Influencer or a Person of Influence?
Chris Goede and Perry Holley explore the difference between being an influencer and a person of influence. They discuss four phases of influence: modeling, motivating, mentoring, and multiplying. Explaining that modeling involves people observing a leader's actions, reactions, and interactions, while motivating requires engaging and connecting with individuals on an emotional level. Mentoring, they suggest, involves guiding others through personal and professional growth, while multiplying empowers others to become people of influence themselves. References: Download the FREE Learner Guide for this episode at MaxwellLeadership.com/Podcast Become a Maxwell Leadership Certified Team Member at MaxwellLeadership.com/JoinTheTeam.