Make Things That Matter

For the transcript and full episode notes/resources, go to: https://bit.ly/3qR4FpzAnd if you have a moment, I’d love it if you could give me a little feedback via this SurveyMonkey link. (It only takes one minute.)Click here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in (click 'Allow' if you get a popup): [email protected] can submit your own audio questions at https://www.speakpipe.com/andrewskotzkoIf you enjoy the podcast, please consider subscribing and leaving a rating/review. It really helps! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Marty Cagan is basically the godfather of modern tech product management.---## Links & resources mentionedMarty Cagan - @cagan New book: EMPOWERED - coauthored with Chris Jones Previous book: INSPIRED Silicon Valley Product Group (SVPG) workshopsMatt LeMayTeresa TorresMind the ProductOKRs vs roadmapsBooks: Turn the Ship Around Leadership is Language Trillion Dollar Coach No Rules Rules (Netflix culture) This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

This is the first episode released under the new name of the show, Make Things That Matter! If you're curious, listen to ep29 for more on the rebranding.For the transcript and full episode notes/resources, go to: https://bit.ly/3nwvyfXAnd if you have a moment, I’d love it if you could give me a little feedback via this SurveyMonkey link. (It only takes one minute.)Click here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in (click 'Allow' if you get a popup): [email protected] can submit your own audio questions at https://www.speakpipe.com/andrewskotzkoIf you enjoy the podcast, please consider subscribing and leaving a rating/review. It really helps! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Links & resources mentionedAll year one episodes:May Lindstrom: The power of having a North Star (#1) Barry O’Reilly: Unlearning and creating culture change (#2) Christina Wodtke: Unleashing potential with extraordinary teams (#3) Marshall Mosher: tough product calls, acclimating to fear & what it feels like to be Iron Man (#4) Rich Mironov: Building a thriving product organization (#5) Barry Brown: Shaping the shapers (#6) Becky Baybrook: culture, candor, and how Millenials are changing management (#7) Paula Daniels: Living on the edge of your own invention (#8) Amy Edmondson: Building teams where people feel safe (#9) Susan Basterfield: decentralized team structures and participatory decision-making (#10) Rian Doris & Conor Murphy: Flow — Cultivating the optimal experience of life (part 1) (#11) Rian Doris & Conor Murphy: Flow — Cultivating the optimal experience of life (part 2) (#12) Muriel Clauson: The Future of Work — identity, engagement, and being future-ready (#13) Derik Mills: Cultivating a faculty of wonder in business and life (#14) Sam Fankuchen: Leadership and responding to the needs of the world in a time of crisis (#15) Holly Hester-Reilly: Building a customer-centric team and product culture (#16) Dr Matthew Cook: Beating trauma, identity shifts, and continually recreating who you are (#17) Josh Seiden: How to create clarity and lead strategically with outcomes thinking (#18) Dan Gould: Fighting unconscious bias and attacking systemic problems with entrepreneurship (#19) Nilofer Merchant: Unleashing Onlyness to benefit from the ideas and potential in every person (#20) April Dunford: Find your power in the market through positioning (#21) Pam Fox Rollin: How to be a decisive leader who helps people come alive (#22) Soushiant Zanganehpour: Solving systemic problems with social entrepreneurship (#23) Laura Garnett: Find your zone of genius and never fear a job search again (#24) Karl Kuhnert: How to find strength in vulnerability and live your values as a leader (#25) David Dylan Thomas: Understand cognitive bias to create positive impact in your work (#26) Hope Gurion: What nobody told you about being a product leader (#27) Rob Walling: Build a great business and let that be enough (#28) This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

For the transcript and full episode notes/resources, go to: https://bit.ly/3m2WTplAnd if you have a moment, I’d love it if you could give me a little feedback via this SurveyMonkey link. (It only takes one minute.)Click here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in (click 'Allow' if you get a popup): [email protected] can submit your own audio questions at https://www.speakpipe.com/andrewskotzkoIf you enjoy the podcast, please consider subscribing and leaving a rating/review. It really helps! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

You can submit your own audio questions at https://www.speakpipe.com/andrewskotzkoAnd if you have a moment, I’d love it if you could give me a little feedback via this SurveyMonkey link. (It only takes one minute.)Click here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in (click 'Allow' if you get a popup): [email protected] the transcript and full episode notes/resources, go to: https://bit.ly/3m0jhQgIf you enjoy the podcast, please consider subscribing and leaving a rating/review. It really helps! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

You can submit your own audio questions at https://www.speakpipe.com/andrewskotzkoClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in (click 'Allow' if you get a popup): [email protected] the transcript and full episode notes/resources, go to: https://bit.ly/3012sMGIf you enjoy the podcast, please consider subscribing and leaving a rating/review. It really helps. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

See all links & shownotes here. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

You can submit your own audio questions at https://www.speakpipe.com/andrewskotzkoClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in (click 'Allow' if you get a popup): : [email protected] you enjoy the podcast, please consider subscribing or leaving a rating/review. It really helps.For the transcript and full episode notes/resources, go to: http://bit.ly/LauraENLIVEN This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

See all links & shownotes here. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

See all links & shownotes here. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

See all links & shownotes here. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

See full links and shownotes here. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

People, books, companies, resources etc mentioned in episodeBiasSync Dan Gould Michele Ruiz Robin RichardsKey concepts Unconscious Bias Humanism Diversity, Inclusion, Equity Microaggressions Cognitive Science System 1 & 2 thinking (Daniel Kahneman) The doll test Information theory Customer development Gall's Law - complex working systems evolve from simple working systems Land & expand "First, ten" - Seth GodinBooks & resources Blindspot White Fragility Thinking, Fast and Slow Harvard Implicit Bias test Onlyness The Lean Startup Outcomes Over Output Testing Business Ideas Other episodes Josh Seiden: How to create clarity and lead strategically with outcomes thinking (#18) Holly Hester-Reilly: Building a customer-centric team and product culture (#16) Rich Mironov: Building a thriving product organization (#5)People & organizations BiasSync Doug Englebart Andy van Dam Daniel Kahneman Brown University Computer Graphics Group Adrian Scott - Ryze Nilofer Merchant - see ENLIVEN episode (not yet released) Dolly Chugh - "be a good-ish person" Steve Blank Eric Ries Emily Oster This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Follow Josh SeidenTwitter @jseidenLinkedInExplore these ResourcesIn this episode, we mentioned the following resources:Josh Seiden - Twitter & websiteJosh's book: Outcomes Over OutputsSense & Respond PressRyan Jacoby - Making ProgressAlan CooperAbout FaceGoal Directed DesignEric Ries - The Lean StartupAlexander Osterwalder - Business Model CanvasJeff Gothelf - Lean UX CanvasRisks dashboard - Giff ConstableNicole RufukuThe Logic Model Framework (see page 3 for summary)Feature FactoryMelissa Perri - The Build TrapDavid Marquet - Intent Based LeadershipSteven Bungay - The Art of ActionTaproot FoundationClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Follow Dr Matt CookFacebookInstagramYouTubeTwitterExplore these ResourcesIn this episode, we mentioned the following resources:Dr Matthew Cook (@BioResetMedical)BioReset Medical websiteBioReset podcast website - iTunes / SpotifyAndrew WeilFunctional medicineIntegrative medicinePTSDPsycholytic therapyLimbic systemDr. Mark HymanUlcer bacteria storyTransTech ConferenceBad Science"Studying Studies" by Peter AttiaThe Drive - podcast by Peter AttiaClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Follow Holly Hester-ReillyTwitter @h2rproductsciExplore these ResourcesIn this episode, we mentioned the following resources:Holly's (@h2rproductsci) company — H2R Product ScienceHolly's podcast — Product ScienceProduct discovery in uncertain timesK Anders Ericsson - Peak (book)Deliberate PracticeMarty Cagan — book, blog, trainingsThe Alternative to RoadmapsThe Four Big RisksContinuous product discovery / dual-track discovery and deliveryChristina Wodtke episodeBarry O'Reilly episode"Feature factories"MediaMathOutcomes-based roadmap[Scrum](https://en.wikipedia.org/wiki/Scrum_(software_development))Agile software developmentWaterfallMythical Man MonthThe Cathedral and the BazaarThanks for the FeedbackSAFE is a jokeFight Song - Rachel PlattenPhysical (song) - Dua LipaDerik Mills episode & Glo yogaEmpathy mappingImpostor syndromeClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

If you are a new listener to ENLIVEN, we would love to hear from you. Send us your questions so we can feature you on our next “Ask Me Anything,” episode! HERE Follow Andrew Skotzko Twitter @askotzkoInstagram @skotzkoFollow GoldenTwitter @goldenappInstagram @goldenappFacebookExplore these ResourcesIn this episode, we mentioned the following resources:Sam FankuchenGolden: website | iOS | AndroidGolden's Mutual Aid PlatformPenskeApplicoAdvent HealthNot Impossible LabsStanford d.schoolDesign ThinkingArne Sorensen, CEO of Marriott video addressing all associates about the impact of COVID19David Kelly & IDEOPluto.lifeAnnenberg FoundationPledge LA - Diversity & Inclusion for Companies in LAReFed ProjectFeeding AmericaRitz Carlton CultureDisney CultureClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Follow Andrew Skotzko Twitter @askotzkoInstagram @skotzkoFollow Derik MillsTwitter @DerikMillsInstagram @DerikMillsExplore these ResourcesIn this episode, we mentioned the following resources:Glo.comConscious Business By Fred Kofman Ph.D.The Fearless Organization: Psychological Safety by Amy C. EdmondsonMindset: The New Psychology of Success by Carol S. DweckPowerful: Building a Culture of Freedom and Responsibility by Patty McCordNetflix Culture DeckHow Netflix Reinvented HRClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

The first thing you need to know about Muriel Clauson is that she's SUPER passionate about people and sees her mission in life as unlocking human potential to help everyone live radically fulfilling lives.Muriel is an entrepreneur, researcher, speaker, and advisor to governments and companies globally on creating a better future of work. Her work has been featured in publications such as the Wall Street Journal, Fast Company, and Forbes. She speaks on the future of work globally with organizations including the World Bank, Singularity University, China’s SAI Task Force for Innovation, the Milken Institute, United States Embassies, the Young Presidents Organization, and many more. Muriel was named a 2017 “Game-Changer” by Women at the Frontier as an innovator in science and technology.Click here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Flow dramatically increases every measure of performance you can imagine, as well as your subjective quality of life experience. It’s defined as an optimal state of consciousness. This will help you understand and increase your time in flow so you can get the most out of every aspect of your life.Show notes here: https://blog.makethingsthatmatter.com/p/flow-research-rian-doris-conor-murphy-pt2 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Flow dramatically increases every measure of performance you can imagine, as well as your subjective quality of life experience. It’s defined as an optimal state of consciousness. This will help you understand and increase your time in flow so you can get the most out of every aspect of your life.Show notes here: https://blog.makethingsthatmatter.com/p/flow-research-rian-doris-conor-murphy-pt1 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Show notesHow Susan went bungee jumping... and met her husband [0:03:42]What is Enspiral? [0:08:39]What are the different types of roles and engagement within the Enspiral network? [0:10:45]"What we really are at Enspiral is healthy power relationships and practice" [0:17:41]How do things get done in Enspiral? [0:18:02]The greatest gift Enspiral gave itself: culture first, THEN tools [0:19:37]How their decentralized governance tools (Loomio & CoBudget) emerged [0:20:03]How should we think about consensus? [0:24:18]"The most important thing about decision making is deciding how you want to decide, making that transparent, and then also deciding what actually does a real block mean?" [0:25:11]Scaffolding vs frameworks [0:27:21]How does a new venture get set up in Enspiral? [0:29:41]Do ventures have to contribute X% of their profits to the foundation? [0:34:52]How is Enspiral building a deliberately developmental culture? [0:36:20]"If we want to change the possibility for the future, we need to be prepared to come together in configurations and groups of people we've maybe never met before, to do things we've never done before. Organizations provide all of the fodder for us to do our ongoing development, we just don't frame it that way." [0:38:46]How learning & development (L&D) thinking needs to evolve [0:43:28]"We need to create the conditions for us to experiment, to play, to fail, to notice, to reflect." [0:48:46]Why is this an idea whose time has come? [0:50:02]The power of using a check-in to start meetings [0:53:59]Are these ideas that can be added to an existing organization? Or do you need a clean slate? [0:57:09]"Nobody leads all of the time, everybody leads some of the time. Followership is as important a gift as leadership." [0:59:54]Why is it worth it to transition to this way of working? [1:01:53]"You might never change the system, but if you can change the experience for yourself and your comrades, that's a great outcome too." [1:03:58]How can product leaders start implementing this? [1:05:23]How do we make it safe to try practices like this, if it doesn't feel that way? [1:13:51]Why is most feedback unhelpful? [1:20:52]People, books, companies, resources etc mentioned in episodeSusan Basterfield (@OpenToGrow)GreaterThanEnspiral FoundationBetter Work Together (Susan's book)Better Work Together AcademyLoomio - tool for collective decision makingCoBudget - tool for participatory budgetingCompuServeMichael Schenker - UFO - Strangers in the Night (album)Susan's interview on Team Human podcast with Douglas RushkoffDeliberately Developmental Organizations (DDO)Reinventing Organizations - Frederic LalouxTeal OrganizationsSelf-managementWholenessEvolutionary purposeBryan Ungard - Operationalizing LoveSeth Godin's altMBALiberating structures & appPyxis agile consultancy (Montreal/Paris)DecurionClimate-KICConsensysDAOstackBrené BrownYash Papers (Chuk brand) in India - styrofoam & compostable tablewareCut the b******t: organizations with no hierarchy don’t exist - Francesca PickBooksBetter Work TogetherReinventing OrganizationsAn Everyone CultureGoing Horizontal - Samantha SladeBrave New WorkClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Show notes"You don't belong to you, you belong to the universe.", Buckminster Fuller [0:03:00]"You might not be in the best position to know why you're special. It's not up to you to decide if you're good enough to be here. You are." [0:05:16]Amy's first day working for Buckminster Fuller [0:06:38]"Work is a place where you learn and grow"... [0:11:07]Guidance for dealing with anxiety [0:14:06]"I think sometimes a feeling of connectedness is THE most important thing you can have in the workplace." [0:15:30]"It's so much more fun to be curious about someone else and what they bring than to be tense about being found out." [0:16:36]Why did "The Fearless Organization" strike such a chord in the world right now? [0:16:58]Why psychological safety is peaking right now [0:17:40]What is psychological safety, and what is it not? [0:19:19]Psychological safety is a sense of felt permission for candor [0:19:42]Psychological safety is NOT about being nice [0:20:18]"Being nice is code for, 'I'm not going to tell you what I really think.'" [0:20:33]Psychological safety is NOT the goal [0:21:31]What's the relationship between psychological safety & courage? [0:24:37]Psychological safety vs culture fit / belonging [0:27:02]"The job is to deliberately reframe reality so we can be more learning oriented." [0:30:11]What are cognitive frames? [0:30:22]How does Amy create psychological safety in the classroom? [0:31:45]What is a "good" question? [0:32:33]The leaders toolkit for psych safety [0:36:43]How psych safety helped turn around Ford between 2006-2009 [0:37:55]Concern: won't psych safety take too long? [0:43:46]Why is psych safety worth it? What's the ROI? [0:45:07]Parallels to self-compassion [0:47:11]Psych safety & Flow [0:49:26]How do we implement a psychological safety initiative? [0:50:30]Using the work itself as the laboratory for culture change [0:53:02]Common failure patterns? [0:54:03]"A culture of nice can often mask a culture of fear"... [0:55:08]How do you measure psych safety & tell if you have a problem? [0:57:34]How to pulse check if your team has psych safety [0:59:12]Does psych safety differ across intra/extraversion, or personality types? [1:01:59]How does psych safety affect hiring processes? [1:04:52]Everyone is different: how adapt building psych safety to this variety? [1:07:58]What is work for, to you? [1:09:54]What ONE thing would Amy have a leader do to build more psych safety? [1:12:37]What happens when leaders apologize for safety violations? [1:13:37]CONTEXT MATTERS [1:16:05]I'm not the boss, what can I do? [1:25:30]People, books, companies, resources etc mentioned in episodeAmy Edmondson (@AmyCEdmondson)The Fearless Organization - @WorkFearlesslyAmy's HBS faculty pageAmy's books: The Fearless Organization & Teaming (Amy's prior book)Buckminster Fuller - his moment of great despair in his early thirties and his moment of insight: "you belong to the universe"Geodesic domesVUCAFord, Alan Mulally & Mark FieldsKristin Neff & Self-CompassionGrowth mindsetFlow & Mihaly CsikszentmihalyiSteven KotlerKim ScottDorsolateral prefrontal cortex - associated with self-focused metacognitive evaluationSimon Wardley - value chain mapping overview talk & writingStanford - Designing Your LifeNilofer Merchant - OnlynessProcess Knowledge SpectrumJerry Colonna - RebootBooksThe Fearless OrganizationTeaming (Amy's prior book)Leadership and Self-DeceptionRadical CandorFlowStealing Fire (group flow)MindsetSelf-CompassionDesigning Your LifeRebootClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Show notesPaula's favorite movie that informs her work [0:02:41]Paula's mentor: Dorothy Green [0:05:20]How Paula originally got involved in environmental work [0:06:56]What did Paula learn from Dorothy? [0:10:45]Being against something vs being FOR something [0:13:35]LAFPC's origin story & what was it like for Paula when the policy passed? [0:14:56]Keeping the light alive & finding the others [0:20:35]The moment that almost killed it all [0:24:49]What did Paula feel when it suddenly became real? [0:26:38]Where is the Center for Good Food Purchasing today? How'd it get here? [0:30:30]How should someone think about working with many types of stakeholders? [0:33:35]"I saw people yelling at a junior staffer, as if he didn't have feelings. So I stood up there and told the story of this human being...sometimes people in government are seen for their role and not for their person." [0:36:40]How does Paula coach somebody to be effective working with people who are different than they are? [0:37:20]Case study: How Paula got the city of LA to change their thinking on stormwater [0:39:00]"Usually it's fear-based thinking. They don't want to mess up. So they're worried about something. If you can figure out what that something is, give them examples of how it's handled differently, then you can start making a difference." [0:40:25]How do you redirect a culture or group of people? [0:41:39]Why government & entrepreneurs is like baseball & surfing [0:42:13]The circular economy: what's catching Paula's attention? [0:44:33]Why is this the time to engage with the idea of the circular economy? [0:49:48]How does Paula teach people to be a systems thinker? [0:53:08]Paula's monthly whiteboard review exercise [0:54:04]Polarity management [0:56:13]How does Paula design an intervention? [1:02:52]What lights Paula up? [1:10:28]Quotes & mantras that inspire Paula [1:11:59]"You're always on the edge of your own invention. And every moment has that opportunity." [1:13:56]People, books, companies, resources etc mentioned in episodePaula: @PaulaADanielsCenter for Good Food Purchasing - @center4goodfoodLA Food Policy CouncilDorothy GreenHeal the BayLA Unified School DistrictUS Conference of MayorsDana Gunders - NRDCBooksCradle to CradleThe UpcyclePolarity ManagementThinking in Systems - Donella MeadowsSimon Wardley — strategy mapping drafts & value-chain mapping intro talkBlinkAshoka FellowsAdvice from a Caterpillar, by Amy GerstlerWall-EBlade Runner"Happy families are all alike; every unhappy family is unhappy in its own way." (Anna Karenina)CA Bay-Delta AuthorityThe circular economyMayor Antonio Villaroigosa"We are what we repeatedly do. Excellence, therefore, is not an act but a habit.""Luck comes to the prepared mind.""The future belongs to those who believe in the beauty of their dreams."Jonathan GoldAquacultureClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Books, companies, etc mentionedThe Beak of the FinchCrucial Conversations - Becky especially recommends chapter 5, "On Safety" to broach challenging topicsVital Smarts communication trainingRadical CandorPrinciples,Bridgewater Associates, Radical Transparency (TED Talk), and Ray DalioPsychological safetyThe Empowered ManagerMind the Product conferenceMatt LeMayWhoClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Show notesBarry's focus [0:02:50]Putting the body into submission to the mind [0:05:17]A leader's first transformational relationship [0:06:15]"So they're reading all these books on leadership, but they're not gonna miss lunch today.""" [0:07:15]Internal & external measures of leadership [0:07:52]"You just adorn yourself iwth these external symbols, and if you get enough of them, then people believe you, and that's called 'leadership.' " [0:08:42]Where "leadership" misses traction [0:09:32]The relationship between what we do and who we are being [0:10:06]"You don't need to leave your current job to find yourself. Meaning isn't tied to a different position in another company.""" [0:12:14]"It starts where you are with what you're doing." [0:13:26]"There is no escape door out of their own life. They have to enter their own life where they are with a different mindset and embrace.""" [0:16:20]Discomfort & limitations as aids to our leadership and growth [0:18:17]What is the reward of being limited? [0:19:56]"When people see you able to accept your own limit...those around you will empower you.""" [0:21:08]How do you reconcile our abilty to grow vs accepting our limits? [0:23:19]How do you learn humility? [0:26:04]Vulnerability as an opening for connection [0:27:24]What is the strategic value of a leader showing weakness? [0:29:49]How can individual limits can make a team stronger? [0:34:01]Removing the manhole cover [0:37:07]How do you start this with your team? [0:41:35]How we use work itself as the vehicle to take us deeper into ourselves [0:42:25]What if the team doesn't want this? [0:46:13]How to change culture, bit by bit [0:47:58]"You raise a flag, and see who gathers at the pole.""" [0:51:13]How to keep the room safe by setting boundaries as a leader [0:52:47]"When we make something, we're becoming someone. And then you're not just making the product, you're becoming that kind of person.""" [0:57:36]The craftsman mindset [1:00:23]The new kind of leader [1:04:16]"Shaping the shapers""" [1:05:01]"The products that we're making are shaping the world. Who's making those products? That's the shapers. And who's shaping the shapers, that are shaping the world?""" [1:05:21]"The possibilities of production are endless now. The new question is not what can you produce, but what kind of person can be trusted to handle this?'' [1:06:07]The scarcest resource in the new economy [1:07:38]"That question alone is not answered by means or capital. That kind of question is answered by the kind of person who can say 'this is what I want. I want to bend the capital and means to this desired end.' And that has to be something authentically human, that makes the world celebrate." [1:08:50]"Any leader that sustains their impact over time has developed a robust interior spiritual life." [1:12:33]People, books, companies, resources etc mentioned in episodeBarry BrownLinkedInBarry's company: Human EthosSingularity UniversityWoodstock, VermontLarry BrilliantPeter DiamandisDavid RobertsTransformative Technology ConferenceBooks:Andrew's must-read book listThe Wisdom of No Escape - Pema ChodronWhy We Make Things and Why It MattersThe Craftsman - Richard SennettSo Good They Can't Ignore YouClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

My guest in this conversation is Rich Mironov (@RichMironov).Rich is known as the "product mensch" in Silicon Valley, and for good reason. Educated at Yale and Stanford, Rich is a 30-year veteran of product management at multiple enterprises and startups that have gone public who now consults as an interim VP of Product helping companies to get their product organizations working at top notch.Show notesHow did Rich end up as a product leader? [0:02:30]Rich's first week in "product" [0:05:01]How to learn a new space or company when you don't have background in it [0:06:46]How does Rich figure out what's really going on, and what to do? [0:08:34]Common failure modes Rich sees [0:09:32]What does Rich do in his first 4 weeks as head of product? [0:13:33]How do you build the trust to make the needed changes? [0:18:37]Roadmaps: common initial challenge [0:20:29]How to build initial momentum when "engineering can't ship anything" [0:22:17]"Teams that don't finish anything quit" [0:25:11]"Caring is probably the #1 most important feature I see in engineering teams that get a lot of really good stuff done" [0:25:21]What are the conditions that enable a product team to be at their best? [0:25:43]Lesson: Assume good intent & don't blame people for the system [0:30:13]"If we design an organization badly, almost everybody we put into that organization fails" [0:30:27]"As product people we gotta be curious, we gotta look outside ourselves and figure out what's broken. We're analytical, relentless, and we failed them if our product doesn't work." [0:32:08]Digging into psychological safety [0:34:55]How to provide top cover for your team [0:36:13]How do you make it OK to hear truth and speak truth? [0:37:58]How to keep the exec team aware of what's being built [0:39:19]The "exclusive or" question to deal with competing roadmap requests [0:40:15]"Trust starts with delivering the things we said we'd deliver." [0:42:00]How do you spread outcomes thinking across an organization? [0:44:06]Roadmaps & outcomes thinking [0:47:13]How is PM different in a machine learning context? [0:49:16]"Just because you have a stack of data doesn't mean it's going to tell you anything" [0:52:40]"Schroedinger's insight" [0:56:05]How does a product leader think differently about a product portfolio with ML products? [0:56:59]Impostor syndrome & internalizing impersonal issues [0:59:22]How do you help the product team level up their skills? [1:06:55]"The goal of those discussion isn't to focus on some artifact. The goal is to skill up mentally." [1:09:23]What one change would Rich have product leaders make? [1:11:27]People, books, companies, resources etc mentioned in episodeConnect with Rich:WebsiteTwitterTandem ComputersTolstoy - Anna KareninaShuttle diplomacyRich's talk at INDUSTRY on product org/team structuresThe Glengarry LeadsThe Agile ManifestoPsychological safetyThe Fearless Organization, by Amy Edmondson (re: psychological safety)Outcomes Over Output, by Josh SeidenChristina Wodtke - ENLIVEN episode & websiteMarty Cagan on outcome based roadmapsRich's article on product management in data science"Hot Dog, not Hot Dog"Sally Foote - AI at PhotoboxImpostor syndromeRailsCon 2014 talk on Imposter Syndrome - Nickolas MeansInception (movie)Calendly scheduling toolTeresa TorresJared SpoolTristan KromerDaniel ElezaldeClick here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

People, books, companies, resources, links mentioned in the episodeMarshall's company: VestigoConnect with Marshall: LinkedIn & InstagramInside the Adventure podcast interview with paraglider Gavin McClurgRed Bull X-Alps raceMarshall's Burning Man surfboardFlow - Mihaly CsikszentmihalyiSteven Kotler: The Rise of Superman & Stealing FireSimon Sinek: Start With Why, Leaders Eat Last, and The Infinite GameBrené Brown - TED Talk, booksColin Brady crossing Antarctica solo, unsupportedAirBnb experiencesSingularity University and the GSPRoadieFree SoloColin O'Brady crossing Antarctica solo + unaidedAlex HonnoldTransformative Technology ConferenceVR immersive plank experienceOculus QuestPluto VR - live virtual VR office experiences on Distributed podcastAirBnb's "Obama O's" storyElectric UnicyclesMarshall unicycling in VR on the Beltline in ATLHow I Built This podcastPrimed to PerformUltralearningMasterySelf-determination theoryBlinkistPocket appiOS 13 accessibility updates This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Contact Christina:Her websiteTwitterLinkedInChristina's books:The Team That Managed Itself (consider leaving a review here if you enjoy it)Radical FocusPencil Me InPeople, articles, resources mentioned:Reboot your teamDesigning the team you needThe dreaded weekly status emailRich Mironov lessons on people and systemsENLIVEN ep with Rich Mironov on creating a thriving product orgNicky Case - parable of the polygons on diverse neighborhoods"I drink your milkshake"Stanford GSB's most popular class: Interpersonal DynamicsGoogle's findings on psychological safety"The Executioner's Tale" — Radical Focus book MVPBOOKSThe Wisdom of TeamsThe Culture Map - Erin MeyerThanks for the FeedbackThe Fearless OrganizationA Theory of Everything (Integral Theory) - Ken WilberFlourish - Martin SeligmanThe Inner Game of Tennis & The Inner Game of StressTurn the Ship AroundThe Five Dysfunctions of a TeamQUOTES"I am sneakily trying to bring more humanity to it""There's no such thing as 'those people,' there's just people."" 'I'm not in charge' is just an excuse, an excuse for being afraid...somebody's got to go first"SHOW NOTESComing to California [0:03:23]Christina's start in tech [0:06:39]How did Christina get here? [0:07:36]How do older & younger students affect each other in Christina's classes? [0:11:11]What is Christina learning from her students lately? [0:12:41]Christina's "unfortunate" personal quality [0:16:48]Managing and teaching — do you need answers? [0:18:58]What had Christina write THIS book? [0:20:16]Treating your life like a startup & finding Product-Market Fit in your life [0:20:37]How to validate a book idea, lean startup style [0:21:15]Christina's big realization - what made OKRs work? [0:24:03]The 3 things teams actually need [0:24:41]What types of teams are there? [0:26:37]Moving from a workgroup to a team [0:28:05]What makes a team into a learning team? [0:28:49]What makes a mindful, autonomous team? [0:30:16]Radical Focus vs OKRs [0:32:56]Trust & psychological safety [0:33:25]The kinds of trust [0:34:25]How trust is built differently across cultures [0:36:17]In America, do we act like everyone is a robot? [0:37:11]How can I chip away at cultural constructs? [0:38:50]When is each type of team/group the right choice? [0:40:50]What does it take to be a mindful team? [0:45:02]How should people approach implementing these ideas? Giving feedback? [0:49:29]Christina's "GASP" feedback framework [0:50:31]Integral theory: I-We-It [0:57:51]How long is this going to take? [0:59:50]Where to start turning around a culture: compensation [1:02:20]How does this team-level model integrate with the surruonding company environment? [1:05:48]Can you make a healthy team in a dysfunctional company? [1:06:38]Which team to start with [1:09:39]Team health red flags to look out for [1:13:09]GASP vs GROW? [1:16:15]Your job as a leader [1:19:58]The 9X process [1:22:30]Goals, roles, and norms — and what people miss [1:23:41]Isn't this too many meetings? [1:27:07]How to create a lightweight meeting structure [1:29:28]The thing that really makes the difference in goals [1:31:51]Isn't this stuff all too "touchy feely"? [1:38:12]Engineers are humans too [1:40:32]The reality of work: nobody is in charge [1:41:59]How to make a mindful team happen [1:42:47]What impact does Christina want this book to have? [1:44:00]Click here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Click here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6Show notesBarry moving to America and the "American Dream" [0:06:11]Experimentation as a lifestyle -- the kitchen table talk [0:13:14]Navigating uncertainty [0:15:09]Modeling behaviors [0:22:25]Barry's hack to get new perspectives on problems you don't know how to solve [0:24:12]Stumbling blocks in unlearning [0:26:36]Bill Gates, Warren Buffett, and "time to think" [0:31:07]Barry's personal reflection practices [0:33:11]"We're trained for more" [0:35:19]How do I know I need to unlearn? [0:45:27]Hotseat: Barry puts Andrew through unlearning exercise on the spot [0:48:11]Andrew's embarrassing insight [0:54:50]The #1 obstacle to being a learner [1:00:04]"Steve always got it right" [1:02:24]How to make being wrong, feel good [1:04:09]Debunking the 10,000 hour rule [1:07:49]The levels of deliberate practice [1:08:24]Applying deliberate practice to day-to-day life [1:15:12]Building systems & countermeasures around yourself to be successful [1:18:42]The origin of the Enliven podcast [1:22:44]How to start a cultural transformation [1:26:37]Barry's #1 hack for meetings [1:33:01]People, companies, books, etc mentionedPeopleCarol DweckAngela DuckworthCal NewportAndy Grove & OKRsTom BilyeuK. Anders EricssonGibson Biddle (listen to Gib's episode on Barry's Unlearn podcast)Dr Ed Hoffman at NASABooks & PodcastsBarry's booksUnlearnUnlearn podcastLean EnterpriseMindsetGritSo Good They Can't Ignore YouDeep WorkDigital MinimalismImpact TheoryPeak: The New Science of ExpertiseMastery, by George LeonardThe E-MythOtherMcKinsey & the obligation to dissentDeliberate practiceAgileQuotes"If something important comes up, I'll put it on my calendar. But I'm going to make time for thinking."making two or three bets and exploring them well is better than making one hundred bets and half-assing them""I've been right a million times...and it's bought me jack s**t.""Innovation is new insight that leads to better action""we're building these systems that are so example that we don't even know how they work""in all our meetings we just talk about output, the things we got done...if we're going to be agile we have to talk about outcomes""organizational transformation is just the collective impact of individual transformation"Lessons and key takeawayshow eager am I to get information that is contrary to my view?the essentials to unlearning: curiosity, ownershipreflection is a habit of top performerssigns you need to unlearnchallenge facing and not living up to expectationplace you're struggling or avoiding a challengetried everything can think of and not getting results you wantWhat's the real outcome you're aiming for?when frustrated with the obstacles, zoom back out to the outcomes in order to discover new things to trywe often know what to do...but we can't execute shared things on our ownAndy Grove and Steve Jobs "getting it right"create and cultivate a personal board of directors to re-energize and gain new perspectivesalways have agency for how we show up in a system—so it starts with us—and each of us has a This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com

Show notesWhy does May's company have all new employees read "Charlie and the Chocolate Factory"? [0:03:29]What does May's company really do? [0:05:27]May's rural upbringing and why she left home [0:07:17]"The goal was to go until I hit the ocean or ran out of money" [0:09:24]"I come from a small town, but I'm not a small woman" [0:10:01]How did an artist end up as a formulator? [0:12:48]What is the job of the artist? [0:14:16]Being an idea manager [0:15:32]The tension between dreams and what can be made real [0:17:21]The responsibliity of a leader to keep dreaming [0:20:27]Success, self-sabotage... now what? [0:20:53]Exploring shame, success, scarcity, and abundance [0:22:54]Instagram perception vs reality [0:28:23]Dealing with imposter syndrome [0:29:40]The Infinite Game [0:34:26]Intentionally craeting a company culture and environment [0:36:07]The beauty of having your customers as your investors [0:37:47]What May Lindstrom skin REALLY does [0:38:23]The job of the Care Bear — and how to idenify one [0:40:30]The hardness of "soft" skills [0:43:26]What's expensive? Dropping your values [0:45:17]The beauty of bootstrapping [0:47:51]Challenges with retail alignment [0:48:24]May's north star: delivering love [0:49:57]Making tough revenue decisions [0:51:21]Retail inventory management issues [0:52:54]Walking away from 25% of her business [0:57:59]Canaries in the retail coal mine [0:58:23]How do you turn values into behavior in your org? [1:01:53]"Tells" that indicate a bad patrner fit [1:08:29]May's BIG product recall [1:10:55]The challenge of natural products [1:13:14]"I knew when I sent that email, there was a chance it could take us under... and it was the right thing to do" [1:19:43]What enables May to make hard calls that others wouldn't? [1:27:12]The cost of knowing what other people are doing [1:28:41]Fear of boredom - what keeps it interesting? [1:30:31]Choosing your "top of the mountain" [1:39:24]Who inspired/inspires May? [1:42:30]"The music is in the space between the notes" [1:46:08]What is the change May seeks to make in the world? [1:48:53]People, books, etc mentionedConnect with MayInstagramMay's company: May Lindstrom SkinThe Blue CocoonThe Honey MudPeopleSimon SinekSeth Godinthe altMBA, where May and I metJerry ColonnaBooksThe Infinite Game, by Simon SinekFinite & Infinite Games, by James CarseShower whiteboardQuotes"The goal was to go until I hit the ocean or ran out of money" [0:09:24]"I can have a can of cold potatoes for dinner if I can finish it with a butterfinger.""What I am is an idea manager, and so it is my job to see, to hold the vision and build the space in which we can make that vision into a reality. And that is actually my job.""I come from a small town, but I'm not a small woman.""This is the first time where the reality far exceeds what I thought I was building...now is when I get to dream again.""It's my responsibility to keep dreaming otherwise we stay here. And here is great, but there is just so much more potential." "At the end of the day, we're a love company""What's expensive is dropping your values""What I'm asking of our retailers is that they treat us like milk.""Anyone who's too sure that they've got it...they don't.""I knew when I sent that email that there was a chance it could take us under...but I knew there was absolutely no other right call to make.""The music in the whitespace... it's in the space between the notes""I can't have my North Star be love if I'm operating from fear! You can't do love from fear." Click here to directly email Andrew your questions, comments, and feedback! He reads everything that is sent in: https://tinyurl.com/ydda8zc6 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit blog.makethingsthatmatter.com