Josh Bersin

This week I want to talk about the IBM/Chief study of women in leadership that concludes “the leadership pipeline is broken” and that “given the state of the pipeline, we may NEVER reach gender parity.” The data is striking so I want to show it to you and try to interpret what’s going on. Second, I want to update you on the rapid progress in OpenAI’s strategy as they launch their open API for enterprise and developers, and discuss major new announcements coming. Finally, I want to describe Systemic HR in more detail and give you a real-world example. Additional Resources OpenAI launches an API for ChatGPT, plus dedicated capacity for enterprise customers In 2023, Gender Parity ‘Feels’ Close — But Research Shows We Are Farther Than Ever Before Redesigning HR: An Operating System, Not An Operating Model. The Unbelievable, Critical, Never-Ending Role Of Culture In Business

In this podcast I talk more about the high cost of AI and chatbots like Bing and ChatGPT, and how to think about the “risks” of AI as it takes over the computing landscape. (Yes, it will!) I also discuss the enormous opportunity for HR teams to lead productivity projects, and finally give you my perspectives on why face-to-face meetings are so important. (And I welcome my new grandson!) Some Additional Resources To Read Understanding Chat-GPT, And Why It’s Even Bigger Than You Think (*updated) Why Chatbots Lie Were All These Layoffs Inevitable? Perhaps, But Here’s How It Happened. Predictions for 2023: Redefining Work, The Workforce, And HR Are We The Guinea Pigs For AI Tech Vendors? Who Should You Believe When AI Chatbots Go Wild? Organization Design Demystified: Your Journey To Productivity

This week we saw hundreds of stories, articles, and complaints about Bing. Well I’ve tried it and talked with some Microsoft execs and I believe this is one of the most important (and disruptive) technologies we will see in HR. So listen and you’ll hear why. On an even more important point, I spent some time discussing our New HR Operating System, which we call Systemic HR. We’re in the middle of this research and I’ll be explaining more at the Irresistible 2023 Conference in June. In this podcast I explain the model and why it’s so essential. Additional Information My Experience With Bing and Chat-GPT: It’s Amazing And Not A Bit Scary. The Churning US Labor Market… And Why We Need “Labor Anthropologists.” Were All These Layoffs Inevitable? Perhaps, But Here’s How It Happened Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations

This podcast is a review of last week’s massive set of announcements from Microsoft and Google about Chatbots. Rather than try to summarize what you’ve already read, I spend time talking about the implications of all this. Here are a few highlights: Is Microsoft’s statement that “search will be reinvented” really correct and could this disrupt Google? Lots of problems with that theme, and I’ve seen Bard. It’s good. What are the implications of ChatGPT and Bard on jobs, roles, and the technologies of HR? Many things to discuss here. What will ChatGPT and Google Bard do to consumer behavior and the massive advertising and SEO markets? Publishers are freaked out but should they worry? Is this another “automation eliminating jobs” technology or not? As you’ll hear, this is an “augmentation” technology and yes, it will force us to think about where we add value. Finally, what about the AI Mania taking place in the stock market? Not only are AI companies suddenly worth more money but it’s now becoming impossible to buy a .AI domain name. I don’t have all the answers but I’ll explain what’s going on. Additional Resources Understanding Chat-GPT, And Why It’s Even Bigger Than You Think (*updated) Microsoft thinks AI can beat Google at search — CEO Satya Nadella explains why Google is investing $300M in an OpenAI challenger that will take on ChatGPT while focusing on A.I. safety OpenAI Is Drawing Competition From Fleet of Startups

This week we saw the US unemployment rate drop to 3.4%, a 53 year low. Yet many large companies are announcing layoffs. Is this “the big shift” from Tech to Retail, Hospitality, Healthcare, And Travel? Or is this just the new normal: too many jobs and not enough people? In this podcast I’ll explain what’s going on. Additional Resources Labor Shortage In The Middle Of A Business Slowdown? It All Makes Sense. Were All These Layoffs Inevitable? Perhaps, But Here’s How It Happened. Predictions for 2023: Redefining Work, The Workforce, And HR Understanding Chat-GPT, And Why It’s Even Bigger Than You Think (*updated) The January 2023 BLS Jobs Report (itself) Want More? Join The Josh Bersin Academy! Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee-Focused Organizations (my book)

In this week’s podcast I cover a bunch of topics. Here they are: More proof that Chat-GPT is immature and yes, it’s biased The unexpected impact of pay transparency laws Why the economy is experiencing a “slow motion car crash” The ever-tighter labor market and shortage of workers Why gig workers are happier than wage slaves and what you can do about it Microsoft research on the inadequacy of productivity tools (& why ServiceNow is hot) What 10 HR execs agree on the “secrets of high performance hiring” Why car sales people are great folks to hire! What to do AFTER the layoff Why Amazon is a very tough place to sell a book (sob) The new operating model for HR, which we call Systemic HR Predictions for 2023: it’s all about Activation!!! Additional Links Predictions for 2023: Work, Workforce, and HR Understanding Chat-GPT, And Why It’s Even Bigger Than You Think (*updated with many links) A New Generation Of Mastery-Based Learning Platforms Has Arrived (*Updated) The Josh Bersin Academy: Even Bigger And Better In 2023 Understanding HR Capabilities: Mandate for 2023 and Beyond  

Now that we’ve all had a chance to hear about CHAT-GPT we’re all scratching our heads. Is this real? Is it going to transform our education and our lives? Or is it a tool for job displacement, information warfare, and abuse? Well I’ve learned a lot about this over the last several years and in this podcast I give you a simple explanation about what’s going on. And I will try to convince you that Chat-GPT (and it’s many cousins and competitors) are likely to have a massively positive impact on business, leadership, and HR… to say nothing about our normal lives as consumers and individuals. Additional Resources Chat-GPT: Try It Out Yourself Chat-GPT vs. Sparrow: Battle of the Chatbots (worth watching) Six AI Chatbots Threatening OpenAI (From TheInformation) Why Microsoft’s Investment in OpenAI Threatens Google (Fortune) Listen to Satya Nadella Describe Microsoft’s View of OpenAI Get to know Olivia, Paradox.ai For Recruiting

More layoffs, more worries about the economy, and lots of discussions of “Quiet” things: quiet quitting, quiet firing, and quiet hiring. In this podcast I recap the first week of the year, discuss these issues, and give you a sense of what it all means. I also discuss the latest about the economy, the enormous growth in talent mobility, and my high level perspectives on Chat-GPT. It’s going to be a tumultuous year, so stay tuned for our big Predictions for 2023, coming later this month. Resources A Skeptical Look at Chat-GPT by Ezra Klein and Gary Marcus 2023 Predictions: Webinar (report to come) Why Employees Are Really Quietly Quitting, 4-day Workweek and More Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee-Focused Organizations (my book) “A must-read primer for business leaders considering how and why to build a people-centered business.”, by Arianna Huffington. Join The Josh Bersin Academy: 50,000+ HR Professionals Learning Every Day    

I’ve been talking about Capability Academies for a few years, and sure enough they’re becoming an important new paradigm in corporate learning. Well in this podcast I explain how a new set of L&D technology providers is focused on this space, and why you, as an HR or L&D leader, are likely to buy one of these platforms in the near future. I encourage you to read the accompanying article here, or check out our many examples of Capability Academies in our member research library. Other resources I recommend: What Is A Skills Taxonomy Anyway? The Capability Academy: Where Corporate Training Is Going A New Strategy For Corporate Learning: Growth In The Flow Of Work The Josh Bersin Academy: The World’s Home For HR

We’re entering a tumultuous year and employees are fed up. Quiet quitting continues and unemployment remains low. What is your mission as an HR professional in the year ahead? In this podcast I help you understand tech industry layoffs, the changing role of pay, new priorities for L&D, and why employees are “fed up” and changing jobs at a rapid rate. And I’ll give you an informed perspective on the role of HR and your mission as a leader, HR professional, consultant, or entrepreneur. This is an exceptional time to be in Human Resources, L&D, consulting, or HR Tech. Join me as I explain how you can re-energize your career and value in the year ahead. Additional Resources Doing More With Less: Why Are Employees Checking Out? HR Technology 2023: What’s Hot? What’s Not? Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee-Focused Organizations Accelerating Your HR Career: The Newest Course In The Josh Bersin Academy The Global HR Capability Project    

In this podcast I discuss the big trends in the HR Technology market in 2023. This podcast discusses the article posted this week which lists many of the hot vendors. While some of this discussion is my opinion, I am always interested in your feedback so if you disagree or want to convince me otherwise please let us know! As you’ll hear, there are some exciting new opportunities ahead, but also some “category convergence” I think you’ll find important. Additional Information HR Technology: What’s Hot? What’s Not? (Article) Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee-Focused Organizations Follow Us On LinkedIn HR professionals and leaders: Join The Josh Bersin Academy Join Our Corporate Membership Program  

In this podcast I breakdown the big secrets we’ve discovered in the digital transformation in financial services. While there are a lot of industry-specific issues to understand, many of the best-practices apply to every company in the world. And Trailblazers, the banks that set the standards for customer experience and digital offerings, are now accelerating their lead from their peers. This research is the latest study from our Global Workforce Intelligence Project, and I know you’ll find it fascinating. Additional Information Banking Under Siege: The Secrets To Digital Success In Financial Services Introducing The Global Workforce Intelligence Project Redesigning Jobs, Organizations, and Work Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations (Best-seller on Amazon)

In this podcast I break down the big issue of “purpose at work,” which is one of the biggest challenges companies face. How do we create a work environment and set of experiences, programs, and management practices that engage people with a sense of Purpose? And why does “reducing work time” actually make so much sense? As you’ll hear, this is not as philosophical as it sounds – there are a lot of pragmatic solutions here, and I took some time to decompose them for you. I also talk about Happiness, and how most of the research about happiness teaches us even more about how to be better leaders, managers, teammates, and HR professionals. Additional Resources Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations How To Build A Happy Life, by Arthur Brooks Our New Role: Bringing Kindness To Work The Four Day Work Week

In this podcast I discuss our new research program on Irresistible Leadership, a topic which will be essential in the year ahead. As you’ll hear, I packed the podcast with stories and ideas, but focused my attention on the big narrative: why a new model of leadership is needed in the year ahead. Productivity, sustainability, growth, and human-centered leadership must come together. If you’re interested in joining us in this research, please click here or contact us to set up an interview. Additional Resources The Art And Science Of Irresistible Leadership, by Nehal Nangia Productivity Paranoia: The Leadership Challenge Ahead Join The Irresistible Leadership Research Program Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee-Focused Organizations (best-seller)

In this podcast I describe my two-week tour through Northern Europe: Sweden with Workday and Spotify, UK book tour with banks, publishers, and media companies; and The Future of Work Symposium hosted by the King and Queen of The Netherlands. Issues with skills, recruiting, inflation, diversity, and the role of HR and employers in the Future of Work. This Symposium was one of the most interesting and powerful meetings I’ve attended in years, so stay tuned to hear all about it. What I Learned From The King And Queen Of The Netherlands Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee Focused Organizations (Now cited as “the most important business primer of our times.”) About Us The Josh Bersin Company is the leading research, advisory, and professional development organization for HR leaders and their teams around the world. Corporate members gain access to thousands of in-depth research, case studies, tools, advisory services, and benchmarking information. Individuals can join The Josh Bersin Academy for a complete professional development platform, designed to keep HR professionals current on groundbreaking ideas, tools, and best-practices.      

This was one of the most chaotic and “news-filled” week we’ve had in a while. In this podcast I want to recap what happened and give you some perspective. The bottom line is that most of these stories are about trust, leadership, and the need to invest in people. (Of course I want to tie this back to HR.) So use this podcast as a way to make sense of all this noise. I also talk a lot about my predictions for 2023 (coming late this year) and why hiring is going to be difficult for years to come. And I talk more about our Global Workforce Intelligence Project which has turned out to be one of the most exciting research projects we’ve ever done. (Corporate Members only.) Next week we are in Europe at Workday Rising and meeting more than 50 clients all over northern Europe, so I’ll have lots of news to share. Additional Resources Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations (my best-selling book) Understanding The Tech Layoffs. Could They Have Been Prevented? The Growing Role Of Pay In Employee Experience and Business Performance The Email Elon Musk Just Sent to Twitter Employees is a Masterclass in How Not to Communicate The Josh Bersin Company Corporate Membership Program

Layoffs are simply a part of business. Over the years there have been millions of workers let go and it’s always a difficult, painful process. In this podcast I give you my perspectives on the process, the role leadership must play, and how to deal with the topic if you are the one losing your job. I also give you my own perspectives on hiring, which is the mirror image of layoffs, and what I think is going on at Twitter. Finally, I took a few minutes to share my personal experience with layoffs at IBM, Sybase, DigitalThink (where I was the victim), and my own company. I hope this podcast gives you some perspective as a leader, HR person, or individual dealing with this issue. And let me remind you the Irresistible companies deal with this a very unique way. (They hire slowly and have a very deliberate process to make sure all new hires “increase productivity” and don’t “slow the company down.”) More Background History of biggest layoffs in the US List of latest 200,000 layoffs in Tech (real-time updates) Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee-Focused Companies Elon Musk Is Bad At This (The Atlantic) Mark Zuckerberg Says “He’s Sorry” For The Layoffs

After several weeks travelling to conferences and talking with clients I want to riff on a bunch of urgent topics: How do we create pay equity when inflation is running at over 8%? How do we get people “back to the office” when 55% of job candidates now want fully remote work? How do we redesign jobs to reduce stress and help with tremendous hiring challenges? And what really works for Employee Experience now that people are more worried about their standard of living than their mental health? (And will the Four-Day week really work?) In this podcast I try to cover it all, and also point out some of the important lessons in my book Irresistible, to help you stay ahead of this crazy labor market. Important Resources Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee-Focused Companies (a 99 cent special price discount on Kindle for a week!) Microsoft’s Amazing DEI and Pay Equity Story Mercer’s New Inside Employee’s Minds (how pay has become the #1 issue for employees all of a sudden)

This week I travelled to the Cornerstone and Guild user conferences, so I give you some in-depth perspectives these companies and your SkillsTech, talent marketplace, and career pathway strategy. Also, the print copy of Irresistible is available this coming week, so I explain why the book is so essential in our new “back to work” economy for the year ahead. Resources Cornerstone Makes A Play To Dominate The Skills Platform Market Career Pathways: An Innovation That Could Transform The Economy Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee-Focused Organizations

In this podcast I describe the emergence of a massive new innovation in business: non-linear Career Pathways. These new innovative programs bring new careers, educational credentials, and skills to individuals and help companies fill important jobs and operational roles in the future. This is a big new idea that is now paying off, pioneered by companies like Walmart, Guild Education. BrightHorizons EdAssist, Verizon, AT&T, Mercy BonSecours, and many others.

This is the story of Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee-Focused Organizations. Listen to the story: how the book was written, why the seven secrets, and what this book will teach you, your team, and your organization about growth and profitability in the dynamic business environment ahead. The book is now available on Amazon, for bulk orders, and for academic and student orders.  

This week I discuss how the war in Ukraine teaches us important lessons in business. This week I’m talking with several thousand HR professionals in Ukraine and we’re going to talk about what we’ve all learned. What you’ll see is that most of the lessons in my new book, Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee-Focused Organizations, are also the lessons of winning the war. The book is available on Kindle this week (purchase here) and the print version comes out on October 25. Resources Mentioned In The Podcast Organization Design: The Real Secret To Growth Team of Teams, by Stanley McChrystal Accounting for Slavery, by Caitlin Rosenthal

New Microsoft Work Trends research identifies the Productivity Paranoia at work: 87% of employees feel productive, yet only 12% of CEO’s agree. In this podcast I detail the big issue of “productivity at work” and explain why this gap is taking place, and what you can do about it. Additional Resources Discussed In This Podcast Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee-Focused Organizations Journey to Agile: Organization Design, The Real Secret To Growth, The Josh Bersin Company The Good Jobs Strategy, by Zeynep Tom How To Fix A Toxic Culture, by Don Sull, PhD.

In this podcast I dig into the low unemployment rate and the new role technology plays at work. We’re no longer in a world were tools are used to replace people: our new world of work is far more “human-centered,” giving employers and policy-makers an opportunity to leverage PowerSkills in a very important and strategic way. Additional Reading We Are Becoming A PowerSkills Economy Josh’s New Book: Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations

This podcast is a quick overview of all these topics, following my week at the largest HR Tech conference in the world. As you’ll hear, the HR Tech world is doing fine, and I decompose what’s going on in core HR, skills technology, recruiting, M&A, and all sorts of other topics. I also want you to listen to my conversation on the Global Workforce Intelligence Project, the 4 R’s, the “new job market,” and the introduction of my book, Irresistible. Irresistible, a book I’ve been working on for seven years, will be available on October 25. Pre-order or buy it the first week and you’ll be one of my BFFs. Have a wonderful Fall – its time to start going to conferences again and I look forward to seeing you all in the coming months. Additional Resources Irresistible: The Seven Secrets Of The World’s Most Enduring, Employee-Focused Companies GWI Launch: Curing the Healthcare Talent Crisis and the Four R’s SuccessFactors Launches It’s Biggest Release In A Decade  

In this podcast I interview Kathi Enderes, our SVP of Research and a seasoned healthcare executive, about our new GWI research on this vital industry. Learn how the healthcare providers are solving some of the most challenging talent issues in the economy. Additional Resources The Global Workforce Intelligence Project Healthcare At A Crossroads: What To Do?

In this podcast, I “spill the beans” on all the major trends in HR Technology for 2023 I’ll be detailing this in my 75 minute keynote at the HR Technology Conference in September. In this session I talk about: The growth of the HR Tech market and “the best stock in HR technology” The new HR Tech architecture Why investors are changing their strategy in HR Tech How Employee Experience is flipping the market upside down The Next Gen HCM market Growth and disappointments in SkillsTech The emergence of Talent Intelligence Incredible growth and consolidation in Recruiting Tech Category creation of Talent Marketplace New world of corporate learning and the role of the Metaverse, Capability Academies Why the Creator Market will disrupt L&D A new world of People Analytics and Employee Listening The six things you have to know to manage HR Tech well. Yes you should still come to the conference, but this is a good preview. Join our corporate membership if you want much much more! Additional Resources Next Gen HCM: It’s Closer Than You Think Pre-Order My New Book: Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations HR Technology Market Disrupted: Employee Experience Is The New Core New Research: HCM Best Practices  

In this podcast I discuss the huge, exciting, and brutally competitive market for HR Technology. With the big conference coming up soon, I wanted to give you a sense of how complex this market can be, and how some vendors thrive and others fail to achieve their potential. I list a lot of vendors here, and in every case these are innovative, creative companies run by amazing entrepreneurs. Some succeed, and some do not. So I discuss the keys to success. See you in Vegas in September, where I will be discussing the HR Tech market for the year ahead. Vendors mentioned include Entelo, Pymetrics, HighGround, Impraise, TinyPulse, SumTotal, Saba, Zenefits, Trinet, Lever, Waggl, CultureIQ, Kenexa, EdCast, Cornerstone, CodeAcademy, Skillsoft, Peakon, Workday, Qualtrics, Udemy, LinkedIn, Lynda.com, Glint, Oracle, SuccessFactors, and more. Additional Resources HR Technology: The Definitive Guide HR Technology Archives: All Our Public Research

In this podcast, I discuss our groundbreaking new research on corporate training, Growth in the Flow of Work. After almost a year of research and study of 1000+ companies, we evaluated more than 90 business practices that drive business impact. After a detailed analysis of the findings, the results are clear: it’s time for corporate L&D to focus on growth: career mobility, skills adjacency, coaching, leadership development, and organizational growth. This is a significant new role for corporate training managers. Most companies know they need to focus here, but only 11% of companies are focused here today. This podcast describes the findings. Additional Resources New Definitive Guide: Growth In The Flow Of Work Learning In The Flow Of Work: A New Paradigm The Academy at Bank of America The Creator Economy In Corporate Learning

It has been a crazy year so far, as inflation and recession worries abound. In this podcast I will try to demystify what’s going on and give you what I believe is your mandate as an HR leader or HR professional in the mess of information coming your way. Additional Information It Doesn’t Look Like A Recession To Me Be Careful With The Layoffs How Do You Build an Irresistible Company? Here’s how Starbucks, Walmart, Microsoft, Lego Group, L’Oreal, Chevron, and Cedars Sinai thrive. How Work Design And Job Design Are Holding Companies Back Unleashing Human Potential: The Real Secret To Business Success

As I read about the latest Supreme Court decisions, realizing how many people feel “ignored” by our government, I wanted to give you some solace. Despite the often-dysfunctional nature of our public policy systems, companies can be very fair, diverse, and inclusive. In this podcast I discuss the “real secrets” to diversity and inclusion, with a clear distinction about what “great” really looks like. I included examples of Dow Chemical, Chevron, L’Oreal, Cedar Sinai, Target and others who lead in this area. And what you’ll hear is that you can create a fair, inclusive, and highly diverse company if you focus on the business, not just HR. The story is all about building our own “society” within your company, and how learning to be diverse and inclusive is all part of being what we call an Irresistible company. And for more on that topic, take a look at my book coming out this fall, Irresistible: The Seven Secrets To The World’s Most Enduring, Employee-Centric Organizations.

Coming off our Irresistible Conference, I want to highlight the big idea: making your company Irresistible by Design. In this podcast I overview the concept and give you some stories to help you understand this idea. In today’s world of economic change, rapid technology change, war, inflation, and many other uncertainties, there is one business strategy that works: designing your company around the desires, skills, and aspirations of your people. And that’s what Irresistible by Design is all about. This is not about raising pay, increasing benefits, or increasing the flexible work policy. Irresistible by Design is a new way to think about your company, so dig in and let me explain. We are also starting to market my new book Irresistible: The Seven Secrets To The World’s Most Enduring, Employee-Focused Organizations, which you can pre-order now. Listen in and please give us your thoughts. Additional Resources Irresistible By Design: What It Means To Chevron, Walmart, Microsoft, L’Oreal, Cedars Sinai, and Lego Group. Elon Musk’s Email Announcing 10% Force Reduction How Work Design And Job Design Are Holding Companies Back Unleashing Human Potential: The Real Secret To Business Success  

Yes, it looks like we’re headed for a slowdown. Not only have high growth stocks and crypto been devastated, but companies are also starting to wonder about growth. While we’re certainly not in an economic slowdown yet, it’s pretty clear it’s coming, so it’s a good time to get ready. Should you continue to raise wages? Hire like crazy? Spend money on tools and systems? Perhaps, but it’s time to apply a little Talent Intelligence to your business and make sure you’re planning for slower growth. Our big conference Irresistible is only a few days away, and there are a few seats left – so please join us if you can. In the meantime listen to this podcast and you’ll hear some tips you can use. Additional Resources Getting Ready For The Slowdown: What To Do About Hiring Now? A Classic: Five Talent Management Strategies For A Downturn Organization Design: The Real Secret To Growth

After endless articles about Elon Musk’s acquisition of Twitter, I wanted to give some perspective. In this podcast I discuss what’s really going on here, and how Elon Musk’s activities are a good lesson for all of us. Yes, business leaders have a responsibility to society, but their #1 mission is to “get good things done.” And, like Ben Franklin years ago, Elon has a lot of good ideas. And this deal has some lessons about culture for every company. Additional Resources Elon Musk’s Pitch Deck: Big Plans For Twitter Citizenship Redefined: Trust, Responsibility, Inclusion Elon Musk Thinks He Can Double Twitter’s Revenues    

We have entered a new phase in the economy: one where employees are simply fed-up. Union movements at Starbucks, Amazon, and Apple are just the tip of the iceberg: almost 81% of employees are “burned out.” In this podcast I describe what’s going on, and why you have to totally “rethink” the idea of Employee Engagement or Employee Experience. And I give you the five new issues to consider. Additional Information Irresistible: The Global Conference for HR Leaders and their Teams The Definitive Guide to Employee Experience Redesigning Jobs, Organizations, and Work: The Opportunity Of A Lifetime

Workday is one of the most iconic enterprise software companies, essentially inventing a new breed of enterprise cloud applications. In this podcast, I discuss the history of the company and the newest strategy to “open up” the architecture for growth, adaptability, and scale. It’s pretty important stuff and shows how the company is rapidly adapting to change, with a target to hit $10 Billion in revenue within five years. Additional Resources Update From The Workday Innovation Summit: Growth Ahead HR Technology Market Disrupted: Employee Experience Is The New Core Workday Goes Everywhere: Into The Flow Of Work And More Workday Learning: Accelerating Fast      

This podcast details our brand new research on recruiting, and why 74% of companies underperform. I took some time to give you many of the details, including the labor market situation, why companies struggle to recruit, and the big secrets to recruiting with excellence. For more information please look at our new research and the JBA program Talent Acquisition at a Crossroads. Additional Resources Human-Centered Talent Acquisition: New Definitive Guide Published The Irresistible Conference: May 22-25 in Los Angeles How Do We Recruit In This Crazy Labor Market? What Should We Do About Inflation? The Marriage of Talent Acquisition and Talent Mobility  

In this podcast, I explain how HCM systems have changed, and how the center of gravity for HR Tech has shifted. The new center is the Employee Experience and Talent Intelligence platforms, with the core HCM platform in the background. Additional Information HR Technology Disruption: EX Is The New Core The Definitive Guide To Employee Experience Oracle Introduces Employee Journeys: The EX Market Gets Hotter Workday Goes Everywhere: Into The Flow Of Work The Massive Impact Of Microsoft Viva Haphazard Organization Design Is Holding Companies Back From Growth    

In this podcast, I discuss one of the most important topics in business: Organization Design. Now that it’s almost impossible to hire people and we’re redesigning everything about work, it’s time to look at perhaps the most important topic of all: how we design jobs, teams, and organizations. After a year studying this topic we’ve unlocked the secrets, and in this podcast, I explain what we found. This is not the old-fashioned idea of “spans and layers” but a whole new approach, creating an agile organization with accountability, growth, flexibility, and alignment. Listen here and check out some of our new resources. Additional Resources New Research: The Secret To Growth Is Redesigning Jobs And Work The Definitive Guide To Organization Design

We’ve entered a new world of work. Jobs, skills, and organizations are changing faster than ever. And it’s all because of what we call “Industry Reinvention.” If you want to learn all about how jobs, organizations, and skills are changing, join our Global Workforce Intelligence project. In this podcast I explain what’s going on and how our exciting new research will help you. (Details coming on Tuesday March 1, 2022.) Additional Resources Scaling Your Company: Introduction To The GWI The Global Workforce Intelligence Project Resources Redesigning Jobs, Organizations, and Work: Whitepaper  

How do we attract, recruit, and retain people in this difficult labor market? Raise wages? Improve career options? Spend money on training? The answer is yes – all these things. But there’s something more. In this podcast I talk about the new Edelman Trust Index and what it tells us about trust, and how you can build trust, the most valued resource of all, in your employees, customers, and stakeholders. Additional Resources The Edelman Trust Barometer The Job Market Is Going Crazy. How Do We Recruit? Corporate Citizenship Redefined: Trust, Inclusion, Responsibility Welcome to 2022: Too Many Jobs, Not Enough People Predictions for 2022: Everything Is Going To Change

In this podcast, I detail our new research, The Change Agility Playbook, which looks back at what companies have learned over the last two years. Change Agility is a new management manifesto, and it’s replacing “change management” in our arsenal of tools and approaches. How have Ford, Lego, McDonald’s, Rabobank, Sanofi, and Moderna changed so fast? Listen in. Additional Resources What Should We Do About Inflation? Welcome To 2022: Too Many Jobs, Not Enough People The Healthy Organization: A New Approach to Employee Wellbeing, Resilience, and Growth Secrets To Recruiting In This Crazy Labor Market

In this podcast I discuss inflation. Why do we have it? How long will it be here? And most importantly of all, what does Inflation do to our wages, recruiting, and pay and benefits programs? As you’ll hear, inflation really does change your perspective on all aspects of talent management: it pushes you to clarify your employment brand, raise wages, and make some serious decisions about where your company fits in the market. And of course, it creates uncertainty and job-hopping behavior among workers. Additional Resources Welcome To 2022: Too Many Jobs, Not Enough People The Healthy Organization: An Integrated Approach to Wellbeing, Productivity, and Employee Brand Secrets To Recruiting In This Crazy Labor Market

In this podcast, I discuss the biggest talent issue of the year: the tremendous need for people. As the unemployment rate plummets and it becomes harder to hire, we have to ask ourselves “why is this happening” and “what can we do differently?” The answer is not just raising wages and improving employee experience: there’s something bigger going on. Listen to this podcast as I explain the Global Workforce Intelligence Project and how every industry is changing faster than ever. Digital Transformation is the past – now we’re into a new wave of Industry Convergence. And this is why it’s getting so hard to hire… and is also the key to success in the future. Additional Resources Welcome to 2022: Too Many Jobs, Not Enough People Predictions for 2022: Everything Is About To Change Secrets To Recruiting In This Crazy Labor Market  

In this podcast, I discuss the billion dollar+ market for online coaching. It’s an amazingly successful, fast-growing space with four distinct categories. Coaching on-demand, driven by AI matching, Leadership development for all, democratizing coaches for everyone, Wellbeing, mental, and behavioral health – psychologists selected for you, General coaching for training – coaches for sales, service, tech, and other jobs. The biggest players in this market today are BetterUp, Torch, CoachHub, SoundingBoard, Spring Health, and Lyra. As you’ll hear about in the podcast, these are powerful systems that leverage the massive industry of professional coaches, psychologists, and experienced business professionals looking for clients. And as the pandemic goes on and stress continues, the online coaching service is becoming a staple corporate benefit. You’ll hear about these vendors and the market, I discuss the role of mentoring as well. Additional Resources What’s Going On At BetterUp? Now Worth $1.7 Billion AI-Enabled Coaching Is Hot, And There’s Much More To Come  

It’s time for our 2022 Predictions. It’s going to be an exciting and challenging year for business leaders and HR teams. Not only are we entering the most competitive labor market in decades, we’re facing industry convergence in every sector, rapid changes in jobs and skills, and endless new technologies to learn about. In this podcast, I highlight the changes, and point you to our annual Predictions Report to learn more. Additional Resources The Job Market Is Going Crazy And It’s Going To Get Worse. How Do We Recruit? From The Great Resignation To The Great Migration The Job Market Is Going Crazy And It’s Going To Get Worse. How Do We Recruit?  

In this podcast I explain why vendors like Udemy, Articulate, 360 Learning, Fuse Universal, and other “creator tools” are growing at a breathtaking rate in the enormous market for corporate training. I also explain why a marketplace model for L&D content is becoming so powerful, and how you can build your own internal training marketplace inside of your company. Additional Resources Why Udemy Could Become The Hottest Company In Corporate Learning A New Category Emerges: The Creator Market In Corporate Learning The Agile Learning Organization, by The Josh Bersin Academy The Job Market Is Going Crazy: And It’s Going To Get Worse  

How do you develop these essential PowerSkills in business? As I describe in this podcast, there are four methods: traditional instructor-led training, 360-degree assessment and coaching, simulation and real-world experiences, and suggestions and nudges. Mark Atkinson, the CEO of Mursion, a fast-growing provider of Avatar-based simulation training, interviewed me on this topic and we talked about a lot. This is a long podcast but it describes PowerSkills, discusses why experiential learning and practices is important, reviews the Ebbinghouse Forgetting Curve, and discusses the role of the Metaverse in leadership development. It’s a far-reaching conversation and I hope it helps you think through your own PowerSkills (SoftSkills), parenting, how the military teaches important skills, and the role of the Metaverse in leadership development strategies. We also had a long conversation about the need to protect data as we move to more virtual experiences. Additional Resources Let’s Stop Talking About SoftSkills: They’re PowerSkills VR Enters Corporate Learning With A Vengeance: And The Results Are Amazing Leadership In Action: Building A Healthy Organization

Recruiting is one of the most difficult challenges in business today, and in this podcast, I talk about what we’ve learned. As you’ll hear in my discussion, the human-centered approach to recruiting is more important than ever, and the role of the recruiter is more important than ever. I also discuss the continued growth of Human-Centered Leadership and why these new found skills in empathy, flexibility, empowerment and growth are more important than ever as the labor market continues to be challenging. Much more will be coming on this topic as we introduce our new research on talent acquisition in the coming months. Additional Resources Talent Acquisition At A Crossroads: Stories From The Best (Certificate Program in the JBA) The Healthy Organization: An Integrated Approach to Wellbeing, Productivity, and Employee Brand Secrets To Recruiting In This Crazy Labor Market

In this podcast I interview Ronni Zehavi, the CEO and co-founder of HiBob. HiBob is one of the fastest-growing HR platforms in the mid-market, known for its gorgeous and very innovative user experience. I asked Ronni to tell us how he came into HR (he is a seasoned tech entrepreneur), why he thinks this is such a fantastic space, and how tricky and difficult it was to build a winning HR platform. HiBob now has a $1.65 Billion market cap and could reach over $100M in recurring revenue next year. There are a lot of lessons to learn in this interview: it’s a story about innovation, growth, culture, and how to focus and succeed in a massive, highly competitive market. And it’s also a story about the enormous market for modern, mid-sized, fast-growing, global companies. Additional Resources The Story Of HiBob, A New HR Platform That’s Disrupting The Market HiBob Raises $150 M at $1.65 Billion Valuation The Definitive Guide to HR Technology Excellence Ten New Truths About The HR Technology Market