Josh Bersin

This podcast details our brand new research on recruiting, and why 74% of companies underperform. I took some time to give you many of the details, including the labor market situation, why companies struggle to recruit, and the big secrets to recruiting with excellence. For more information please look at our new research and the JBA program Talent Acquisition at a Crossroads. Additional Resources Human-Centered Talent Acquisition: New Definitive Guide Published The Irresistible Conference: May 22-25 in Los Angeles How Do We Recruit In This Crazy Labor Market? What Should We Do About Inflation? The Marriage of Talent Acquisition and Talent Mobility  

In this podcast, I explain how HCM systems have changed, and how the center of gravity for HR Tech has shifted. The new center is the Employee Experience and Talent Intelligence platforms, with the core HCM platform in the background. Additional Information HR Technology Disruption: EX Is The New Core The Definitive Guide To Employee Experience Oracle Introduces Employee Journeys: The EX Market Gets Hotter Workday Goes Everywhere: Into The Flow Of Work The Massive Impact Of Microsoft Viva Haphazard Organization Design Is Holding Companies Back From Growth    

In this podcast, I discuss one of the most important topics in business: Organization Design. Now that it’s almost impossible to hire people and we’re redesigning everything about work, it’s time to look at perhaps the most important topic of all: how we design jobs, teams, and organizations. After a year studying this topic we’ve unlocked the secrets, and in this podcast, I explain what we found. This is not the old-fashioned idea of “spans and layers” but a whole new approach, creating an agile organization with accountability, growth, flexibility, and alignment. Listen here and check out some of our new resources. Additional Resources New Research: The Secret To Growth Is Redesigning Jobs And Work The Definitive Guide To Organization Design

We’ve entered a new world of work. Jobs, skills, and organizations are changing faster than ever. And it’s all because of what we call “Industry Reinvention.” If you want to learn all about how jobs, organizations, and skills are changing, join our Global Workforce Intelligence project. In this podcast I explain what’s going on and how our exciting new research will help you. (Details coming on Tuesday March 1, 2022.) Additional Resources Scaling Your Company: Introduction To The GWI The Global Workforce Intelligence Project Resources Redesigning Jobs, Organizations, and Work: Whitepaper  

How do we attract, recruit, and retain people in this difficult labor market? Raise wages? Improve career options? Spend money on training? The answer is yes – all these things. But there’s something more. In this podcast I talk about the new Edelman Trust Index and what it tells us about trust, and how you can build trust, the most valued resource of all, in your employees, customers, and stakeholders. Additional Resources The Edelman Trust Barometer The Job Market Is Going Crazy. How Do We Recruit? Corporate Citizenship Redefined: Trust, Inclusion, Responsibility Welcome to 2022: Too Many Jobs, Not Enough People Predictions for 2022: Everything Is Going To Change

In this podcast, I detail our new research, The Change Agility Playbook, which looks back at what companies have learned over the last two years. Change Agility is a new management manifesto, and it’s replacing “change management” in our arsenal of tools and approaches. How have Ford, Lego, McDonald’s, Rabobank, Sanofi, and Moderna changed so fast? Listen in. Additional Resources What Should We Do About Inflation? Welcome To 2022: Too Many Jobs, Not Enough People The Healthy Organization: A New Approach to Employee Wellbeing, Resilience, and Growth Secrets To Recruiting In This Crazy Labor Market

In this podcast I discuss inflation. Why do we have it? How long will it be here? And most importantly of all, what does Inflation do to our wages, recruiting, and pay and benefits programs? As you’ll hear, inflation really does change your perspective on all aspects of talent management: it pushes you to clarify your employment brand, raise wages, and make some serious decisions about where your company fits in the market. And of course, it creates uncertainty and job-hopping behavior among workers. Additional Resources Welcome To 2022: Too Many Jobs, Not Enough People The Healthy Organization: An Integrated Approach to Wellbeing, Productivity, and Employee Brand Secrets To Recruiting In This Crazy Labor Market

In this podcast, I discuss the biggest talent issue of the year: the tremendous need for people. As the unemployment rate plummets and it becomes harder to hire, we have to ask ourselves “why is this happening” and “what can we do differently?” The answer is not just raising wages and improving employee experience: there’s something bigger going on. Listen to this podcast as I explain the Global Workforce Intelligence Project and how every industry is changing faster than ever. Digital Transformation is the past – now we’re into a new wave of Industry Convergence. And this is why it’s getting so hard to hire… and is also the key to success in the future. Additional Resources Welcome to 2022: Too Many Jobs, Not Enough People Predictions for 2022: Everything Is About To Change Secrets To Recruiting In This Crazy Labor Market  

In this podcast, I discuss the billion dollar+ market for online coaching. It’s an amazingly successful, fast-growing space with four distinct categories. Coaching on-demand, driven by AI matching, Leadership development for all, democratizing coaches for everyone, Wellbeing, mental, and behavioral health – psychologists selected for you, General coaching for training – coaches for sales, service, tech, and other jobs. The biggest players in this market today are BetterUp, Torch, CoachHub, SoundingBoard, Spring Health, and Lyra. As you’ll hear about in the podcast, these are powerful systems that leverage the massive industry of professional coaches, psychologists, and experienced business professionals looking for clients. And as the pandemic goes on and stress continues, the online coaching service is becoming a staple corporate benefit. You’ll hear about these vendors and the market, I discuss the role of mentoring as well. Additional Resources What’s Going On At BetterUp? Now Worth $1.7 Billion AI-Enabled Coaching Is Hot, And There’s Much More To Come  

It’s time for our 2022 Predictions. It’s going to be an exciting and challenging year for business leaders and HR teams. Not only are we entering the most competitive labor market in decades, we’re facing industry convergence in every sector, rapid changes in jobs and skills, and endless new technologies to learn about. In this podcast, I highlight the changes, and point you to our annual Predictions Report to learn more. Additional Resources The Job Market Is Going Crazy And It’s Going To Get Worse. How Do We Recruit? From The Great Resignation To The Great Migration The Job Market Is Going Crazy And It’s Going To Get Worse. How Do We Recruit?  

In this podcast I explain why vendors like Udemy, Articulate, 360 Learning, Fuse Universal, and other “creator tools” are growing at a breathtaking rate in the enormous market for corporate training. I also explain why a marketplace model for L&D content is becoming so powerful, and how you can build your own internal training marketplace inside of your company. Additional Resources Why Udemy Could Become The Hottest Company In Corporate Learning A New Category Emerges: The Creator Market In Corporate Learning The Agile Learning Organization, by The Josh Bersin Academy The Job Market Is Going Crazy: And It’s Going To Get Worse  

How do you develop these essential PowerSkills in business? As I describe in this podcast, there are four methods: traditional instructor-led training, 360-degree assessment and coaching, simulation and real-world experiences, and suggestions and nudges. Mark Atkinson, the CEO of Mursion, a fast-growing provider of Avatar-based simulation training, interviewed me on this topic and we talked about a lot. This is a long podcast but it describes PowerSkills, discusses why experiential learning and practices is important, reviews the Ebbinghouse Forgetting Curve, and discusses the role of the Metaverse in leadership development. It’s a far-reaching conversation and I hope it helps you think through your own PowerSkills (SoftSkills), parenting, how the military teaches important skills, and the role of the Metaverse in leadership development strategies. We also had a long conversation about the need to protect data as we move to more virtual experiences. Additional Resources Let’s Stop Talking About SoftSkills: They’re PowerSkills VR Enters Corporate Learning With A Vengeance: And The Results Are Amazing Leadership In Action: Building A Healthy Organization

Recruiting is one of the most difficult challenges in business today, and in this podcast, I talk about what we’ve learned. As you’ll hear in my discussion, the human-centered approach to recruiting is more important than ever, and the role of the recruiter is more important than ever. I also discuss the continued growth of Human-Centered Leadership and why these new found skills in empathy, flexibility, empowerment and growth are more important than ever as the labor market continues to be challenging. Much more will be coming on this topic as we introduce our new research on talent acquisition in the coming months. Additional Resources Talent Acquisition At A Crossroads: Stories From The Best (Certificate Program in the JBA) The Healthy Organization: An Integrated Approach to Wellbeing, Productivity, and Employee Brand Secrets To Recruiting In This Crazy Labor Market

In this podcast I interview Ronni Zehavi, the CEO and co-founder of HiBob. HiBob is one of the fastest-growing HR platforms in the mid-market, known for its gorgeous and very innovative user experience. I asked Ronni to tell us how he came into HR (he is a seasoned tech entrepreneur), why he thinks this is such a fantastic space, and how tricky and difficult it was to build a winning HR platform. HiBob now has a $1.65 Billion market cap and could reach over $100M in recurring revenue next year. There are a lot of lessons to learn in this interview: it’s a story about innovation, growth, culture, and how to focus and succeed in a massive, highly competitive market. And it’s also a story about the enormous market for modern, mid-sized, fast-growing, global companies. Additional Resources The Story Of HiBob, A New HR Platform That’s Disrupting The Market HiBob Raises $150 M at $1.65 Billion Valuation The Definitive Guide to HR Technology Excellence Ten New Truths About The HR Technology Market    

In this podcast I interview Kathi Enderes, our VP of Research and the author of Employee Experience, The Definitive Guide. Kathi discusses the most important elements of employee experience, the role of pay, trust, wellbeing, and development, and ask the question “why are Walmart, Amazon, Target, and Disney investing billions of dollars in employee career pathways?” Today you cannot afford to ignore employee experience. This research is the “matched set” with our new research on The Healthy Organization, published by Janet Mertens. I’ll interview Janet next. Additional Resources The Crusade For Employee Experience: How Did We Get Here? The Healthy Organization: Next Big Thing In Employee Wellbeing Secrets To Employee Experience: What Should You Do First?  

Facebook’s rebrand to Meta is even bigger than you think. Here are my perspectives on this deal, along with some discussion about Nextdoor, DAOs, STRIVR, Mursion, and why I think Facebook is missing a big opportunity. This is a risky move for the company, and it may take them away from the biggest opportunity they have – fixing the existing business we all know. And also, that Facebook sees the Metaverse as a massive advertising strategy, learning more about you as a consumer than you ever wanted them to know. “Let’s not build the Metaverse with the plan to help other Platforms accumulate and retain consumers,” Rubin wrote. “Let’s build the Metaverse to keep them from being in the VR business in a meaningful way at all.” “Revenue would also come from ads, the market Facebook knows best. Rubin imagines Coca-Cola paying for prime placement of a pavilion, Ford paying for its virtual cars to be usable or Procter & Gamble promoting its brands on digital billboards. Gucci could open a virtual store and Comcast (owner of CNBC parent NBCUniversal) would pay for “a giant sign that says, ‘Comcast: Get Better MetaSpeed!’” Interesting Resources The Metaverse Is Mark Zuckerberg’s Escape Hatch (my general thinking) Facebook Meta Was Our Game To Lose (the real Advertising strategy here) The Metaverse May Be Coming But Don’t Expect It From Zuckerberg (WaPo) What The Metaverse Could Be (A positive view from VR fans) Meta the Business (good business perspective) Facebook Employees Think The Name Is a Brand Tax Definitions of Meta Making or showing awareness of reference to oneself or to the activity that is taking place, especially in an ironic or comic way. One definition of this Greek word is transcending or going above and beyond. In the computer field, it defines things that embrace more than usual. For example, a metafile contains all types of data. Meta-data describes other data. See metafile, metadata, and meta tag. Going beyond or higher, transcending. Metalinguistics, metacriticism.

What’s the next step in Employee Wellbeing? Well as our new research points out, companies are moving well beyond benefits to a new world of The Healthy Organization. In this podcast I describe the history of the Wellbeing market, why it has become so big and complex, and how companies are moving forward. This podcast describes the four levels of maturity and the huge business outcomes of the wellbeing movement. For more information, read our brand new research The Definitive Guide to Wellbeing: The Healthy Organization. Additional Resources If you’d like to learn more, listen to the podcast I just published today and join our Big Reset research group. The research is available at no charge and we soon offer an online diagnostic so you can see where your company fits, strategy guides for your team, and consulting to help you realign your organization’s priorities. As the pandemic continues and we all compete for talent, becoming a Healthy Organization is more important than ever. Join us. Even More Resources The Secret To Wellbeing At Work… is Leadership The Joys Of Hybrid Work: Ten Things We’ve Learned

Over the last few weeks we’ve seen a flurry of “flow of work” applications enter the world of HR Tech. In this podcast I explain Workday Everywhere, the growth of GrowBot (now called Disco), why BetterWorks won one of their biggest deals, and why Microsoft Viva, Teams, Slack, and other Flow of Work platforms are totally transforming the HR Tech market. (We can call it “NudgeTech.”) Additional Resources Workday Goes Everywhere: Into The Flow Of Work And More Microsoft Acquires Ally: Expands Into Goals In The Flow Of Work Learning In The Flow Of Work: A New Paradigm CultureAmp Acquires Disco, And A Funny Story    

In this podcast, I describe The Ten New Truths about HR Technology Market. This summarizes the presentation I”m giving at the HR Technology Conference this year, and will be the source for much of the research we’ll be publishing later this year and in my big research study, HR Technology 2022. Employee Experience takes over. ERP still strong, redefined. Skills Taxonomies are the “next big thing.” Recruiting and internal mobility collide. Learning in the flow of work has arrived. Talent marketplace becomes a category. Employee listening explodes with growth. Performance, talent and learning converge. Microsoft changes HR tech forever. Watch out for The Creator Economy. Additional Resources HR Technology 2021: The Definitive Guide Fixing Your Job Architecture: A New Business Imperative Understanding SkillsTech, One Of The Biggest Markets In Business Employee Experience: The Definitive Guide

In this podcast, I discuss the massive trend for CEOs, CFOs, and CHROs to invest in the education of their workers. Amazon, Wal-Mart, Target, Disney, and hundreds of other companies are investing many billions of dollars to help employee obtain degrees, certificates, and educational credentials. What’s behind this huge trend? In this podcast I describe the trend and explain why this is one of the highest ROI programs in business today. Additional Resources Build vs. Buy: The Days Of Hiring Scarce Technical Skills Are Over Let’s Stop Calling It Labor: We’re All In The Services Business Now The Capability Academy: Where Corporate Learning Is Going Talent Acquisition At A Crossroads: New Certificate Program from the Josh Bersin Academy

In this episode, I talked with Nari Ansari, one of the general partners at TCV. We talked about lots of important topics in the HR Tech market, including: What makes HR Tech companies successful over the long run? How does TCV pick winners like LinkedIn, Facebook, HireVue, Perceptyx, and others? Why are sales and marketing so vitally important in the HR space? What should you do when the company struggles and what happens when you’re in the “cold part of the pool?” How should CEOs and entrepreneurs think about big fundraises vs. a series of small raises? Should you go deep or wide with your product strategy? When should you sell out to a bigger vendor? What consulting services are important sources of revenue? Some of the resources to look at include: HR Tech Companies: Is Raising More Money Always A Good Thing? Cornerstone Goes Private: It’s All About Growth PS: If you’re a budding new board member, angel investor, or entrepreneur please listen in. You’ll learn a lot.  

The EX market is so dynamic it feels like every tool, vendor, and platform is moving in this direction. In this podcast I describe the three layers of EX and how you can think through what goes where. The three layers are A) the productivity tools layer, B) the workflow or journey tools layer, and C) the core application layer. If you’re trying to sort out how to configure your core HCM systems to make work easier for people or if you’re building employee portals or journeys, this podcast may help you figure out what’s going on. And of course I talk about the role of ServiceNow, Workday, Oracle, SuccessFactors, Qualtrics, Microsoft, and many other vendors in this market. Additional Resources Employee Experience: The Definitive Guide (100+ page study) Employee Experience: Four Fascinating Facts Workday People Experience Arrives SerivceNow: The Workflow Workforce Not To Be Outdone, ServiceNow Ups The Ante in Employee Experience Oracle Introduces Employee Experience Platform The Massive Impact of Microsoft Viva Employee Experience 4.0: Shortening The Distance From Signal To Action

What is the number one thing we’ve learned from the Pandemic? In this podcast I sit down and talk about the number one thing we’ve learned from the Pandemic: The Unquenchable Power Of The Human Spirit. In this podcast I explain why Human Resources has become one of the most important jobs in business, and how we, as HR and business leaders, need to really think about “the power of the individual.” Specifically, I talk about: Why Trust is the most important part of the Employee Experience What companies should do to attract the best candidates in this wierd and competitive labor market. Why “reskilling” is kind of bad word to use, and how to reframe this as “upskilling” Why Allstate has been able to reinvent itself for 90 years using the focus on “unleashing the power of the human spirit” Why the new world of individuality and uniqueness is replacing conformity at work How to build a hybrid work strategy that lets people thrive and grow Why terms like “growth mindset” and “abundance mentality” are all about unleashing the power of the individual. Additional Resources Employee Experience: The Definitive Guide The Big Reset: Where We Are Now The Joys Of Hybrid Work: How We Got Here The Global HR Capability Project HR Capabilities: Beyond Technical Skills Why Service Workers Are More Important Than Software Engineers        

In this longer podcast, I walk through everything we’ve learned about skills taxonomies, job architectures, and the new world of hybrid work. And to really get your attention I explain why the Apple Genius Bar is a genius idea, which builds on all that’s going on in the world of skills and jobs. We are clearly entering a new world of organization design. You no longer need to model your company like a gigantic pyramid, it’s truly a network of hybrid roles. We’ve gone from jobs to roles and from skills to capabilities, and in this podcast, I explain how this all works. I also explain how NASA has redefined its skills model for its mission to Mars, and how Telcos are rethinking skills in the age of 5G, and how Epic (one of the most successful software companies in the world) organizes its jobs into only seven categories. And I give you the three business strategies that create effective skills taxonomy projects. And here are some other references to help. What Is A Skills Taxonomy Anyway? The Global HR Capability Project The War Of The Skills Clouds BurningGlass Acquires EMSI: A Leader In Jobs Data? Let’s Stop Talking About Softskills: They’re PowerSkills Hybrid Work: Ten Things We Have Learned Accounting for Slavery: Masters and Management (a fascinating book that’s all about organization design)    

Over the last few years, we’ve seen unprecedented investments in HR Tech, Learning Tech, and SkillsTech. Analysts like HolonIQ and CBInsights believe more than $10 Billion has been invested in these markets and as I wrote about a few weeks ago, more and more HR tech companies are reaching Billion dollar valuations. And these valuations are real: public companies like Coursera, Workday, Docebo, and many others are achieving these valuations in the public market. But at this time of highly frothy markets (the stock market is at an all-time high, driven largely by low interest rates), should you as a vendor keep taking more cash? Many CEOs tend to celebrate these fund raising events as if they are truly business achievements in themselves. As I describe in this podcast, taking in a lot of investment capital is a great thing, but it has costs too. So at this particularly risky time in the stock market, I wanted to just talk about the risks. And yes, I”m a capitalist and feel very strongly about the value of capital and investors in the market. But for entrepreneurs and CEOs, remember that there is always a “cost of capital” to consider. I also talk about the growth of “platform business models,” and why they are so powerful but not necessarily as easy as you think.

In this podcast I discuss the new SEC Human Capital Disclosure rules, why they’re important, and how government regulation as a whole is a force for good in business. While many government regulations are a headache, this one will have a lot of positive impact. I also discuss the Biden Administration’s 72 new areas of “big business” competitiveness, how to build a strong People Analytics function, and the role of Conformity vs. Individuality in society. And yes, it all fits together. Resources: SEC Human Capital Disclosures: Case Studies and Handbook People Analytics: Ten Things You Need To Know (and maturity model) Bank of America: The Academy Case Study Bank of America’s Human Capital Report to Investors PwC Guidance to SEC Reporting Employee Experience: The Definitive Guide Tim Wu: Who He Is And His Books The Attention Merchants (Book I Recommend)

In this podcast, I detail our comprehensive research on EX and what’s really driving employee needs today. You’ll learn about the history of EX and learn about the role of culture, leadership, technology and HR in this massive business area. Additional Resources: Employee Experience: The Definitive Guide (The research study) Employee Experience: The Definitive Guide (Infographic) The Crusade For Employee Experience: How Did We Get Here? Employee Experience 4.0: Shortening The Distance From Signal To Action The Massive Impact Of Microsoft Viva Employee Experience Platforms: A New Category Arrives  

In this podcast, I share the eight key strategies to building a World-Class HR function, and also explain why this is a Journey, not a “project.” I also describe the 14 “Tribes” of HR and give you a little detail on how we build our HR Capability Project. The eight strategies are: Professionalizing each role – focus on competence, goals, technology enablement, data Clear service delivery model – creating service centers, solution centers, employee self-service, and automation Design and innovation – creating design skills, product management skills, and iterative development in HR Professional development – implementing job rotation, an HR Academy, external voices, and business acumen Technology focus – creating HR Tech competence, architecture, market savvy, and close relationship with IT Employee experience – understanding roles, journeys, transitions, wellbeing, DEI, and all aspects of employee productivity COE optimization – having very strong world-class COEs in talent acquisition, development and mobility, rewards, talent, analytics Operating at a team – creating an integrated HR strategy, making sure people know each other, help each other, and rotate within and in and out of HR. In the podcast, I also describe how our research now proves that “highly capable HR teams” directly correlate with the financial, talent, and customer performance in their respective business units. This is a journey, and I hope this podcast helps you see the roadmap.  

It’s getting harder and harder to hire people, and one of the reasons is people’s interest in just “taking a break” from the job they’re in. What’s going on? In this podcast, I discuss what’s going on in the job market and what you, as an employer, should do about it. I also discuss: A) What is your employment brand and how do you “burnish” it? B) How do you build a world-class recruiting function and why are recruiters more important than ever? C) How do you better use data for recruiting and by the way, What is the Burning Glass – EMSI merger all about? D) What are the two big approaches to Employee Experience and how do you make your company a truly “great” place to work? E) What should you be doing about internal recruiting now that it’s harder than ever to recruit? I also walk you through how Bank of America has reinvented its entire employee experience and what you can learn from John Jordan and his team. (Read the study here.) Join me. And make sure you read our “Post-Pandemic Research Reads!” Fresh off the presses from our amazing research team!

I don’t claim to be a leadership guru, but I’ve had a lot of experience working with senior leaders, studying leadership, running three fast-growing companies, and leading at big companies. Here are my ten principles, and they apply to you – regardless of your level, tenure, or role. Believe in the power of every individual Build a “we vs. I” mentality, focus on people helping each other Embrace humility, listen to others Create energy: inspire the team Make decisions consistently, find a framework and use it Understand all the stakeholders involved Respect and honor technology Love and study people Think like an economist Live with an abundance mindset. And by the way, if you’re building a leadership program, here are two resources. First, Why Leadership Development Is Broken, and second Human-Centered Leadership, part of The Big Reset.

In this podcast, I go under the covers of JBA, The World’s Professional Development Academy for HR. After two years, forged by the Pandemic, the JBA has become “the global home for HR.” Here are a few secrets: More than 30,000 HR professionals use the JBA every week, consuming two programs on average More than 400 global corporations now use the JBA for their HR teams, consuming 42 person-years of content JBA members come from more than 100 countries, and 60% are managers, senior managers, or directors Each JBA member communicates with 10 different members, creating tens of thousands of relationships The JBA is supported by 40 senior faculty who joined the JBA to mentor you More than 4,000 JBA members have taken the JBA Global Capability Assessment Academy members access 80 hours of certificate training and 500 curated learning resources, case studies, and tools. The JBA NetPromoter is higher than the NetPromoter of Apple! And as I discuss in this podcast, we’ve also discovered something new. HR capabilities are one of the most highly correlated contributors to Employee Experience. Read this article to get the details. This is just the beginning. Join us!

In this podcast I talk about the big changes coming from the pandemic recovery, which I call The Calm Before The Storm. And it’s a lot more than Hybrid Work. The rapid economic growth and stormy, disrupted labor market The financial storm and likely change in financial, asset, crypto, and digital currencies The US Federal Government impact on the global economy, infrastructure, taxes, and job market New models of Pay and the disruption of pay models and refocus on employment brand The flattening of companies and mainstream adoption of marketplace models for work The SkillsTech market and how AI and inference engines have proliferated every part of business The WorkTech market and how HR Tech is now focused on experience management and creator tools The transformational new role of HR in this upcoming new economy and hybrid world of work

Hybrid Work is one of the hottest topics in business today. Is this really a good idea? Yes! In this podcast, I discuss why Hybrid Work is a very good thing, and discuss the five issues to consider as you build a hybrid work strategy. Resources: The Joys of Hybrid Work: Ten Considerations The Remote Work Bootcamp Remote Work Is Here To Stay – But Harder Than You Think    

HR Technology remains one of the fastest-growing and important parts of business. In this podcast I demystify this entire topic and give HR and business leaders the five most important things to know. Why is HR tech so important and why is the market growing so fast? Why is there such a big gap in HR Tech capabilities in the HR profession? How do you create an HR tech architecture and platform team? How do you select vendors and curate the right solutions? What is the role of data, AI, and analytics? How do you manage the cloud or outsourced market for HR Tech? What is the Creator Economy and how do you turn HR professionals into Citizen Developers? As background to this podcast, read HR Technology 2021: The Definitive Guide.

While the post-pandemic economy grows, it’s now clear that the reduced fertility rate and accelerated retiring of baby boomers is leading to a labor shortage. While this seems new to many of you, it has happened before. In this podcast, I explain what Talent Acquisition is going to look like, and how new business strategies are needed. For more information on all these topics, read our Big Reset research studies. And join our Research Membership so your company can join the conversation.

Business and HR leaders are going through a frenzied focus on skills. As the job market gets competitive and employees come back to new jobs, every company wants to upskill or reskill its people. For vendors, it’s a red hot marketplace. Vendors from LinkedIn and Microsoft to Coursera, Udemy, Degreed, Cornerstone, and Workday are investing here, and massive investments are coming from SAP, SkillSoft and many more. What is a “skills taxonomy” anyway and what should companies do? Is this just a market of buying lots of training or is there a whole new way? In this podcast I explain what #skillstech is all about and what companies can do to leverage this innovative new domain. Read more about The War for Skills Clouds.

The global labor market has gone through a massive change. Remote work, automation, and a huge increase in job and career mobility has arrived, coupled with one of the fastest growing economies in decades. What are you going to do about it? In this podcast I explain what’s going on and show how the new practices of internal mobility, gig and contract recruiting, capability development, and diverse and inclusive recruiting are mandates for business success ahead. And I show you how Bank of America, Wegman’s, Ashley Furniture, and other exciting companies are way ahead of these issues. Read more on this topic in my latest article, which includes graphics describing these changes.

This podcast is a 45-minute overview of all the major trends in the HR Technology Market, which you can view at the HR Technology Spring 2021 conference. The details behind this will be available in the HR Technology 2021 Definitive Guide on Kindle, and the PDF version will be available to JBA Members in a few weeks. There is a lot going on, but the big theme you’ll hear about is HR Technology platforms shifting from Systems of Record to Systems of Engagement to Systems of Experience to Systems of Design.

Understanding the Skills of the Future is a massive effort around the world. In this podcast, I unravel this complicated problem and explain the difference between competencies, skills, and capabilities. As you’ll hear, this is a critical topic and one that warrants a strategic business focus. Then I introduce our big new project, The Global HR Capability Project. In this section, I explain what we’ve done in the Josh Bersin Academy to understand, unlock, assess, and develop the skills of the future in HR. You can read all about it in our new whitepaper, listen in and please join us in this global effort!

Microsoft Viva could play a massive role in the HR Technology landscape. Given all the other deals taking place in this market, how disruptive can Viva become, and could it reshape the entire Employee Experience market? The answer may be yes, and here is my thinking. For more information on this, please read my article “The Massive Impact of Microsoft Viva.”

We just finished one of the most difficult and divisive political periods in our lives. What can we, as business and HR leaders, learn from this? In this podcast I discuss how to deal with politics at work, and also the broader issue of our own role as citizens. And I discuss why we, as business and HR leaders, play an enormous role in the political and economic lives of our constituents.

In this podcast I discuss the tremendous importance of Public Health in the Workplace. Learn how the disciplines of Public Health are now part of the Employee Experience, and how Public Health teaches us about the safe workplace, culture, return to work, and the long term resilience of our organizations. Yes, Public Health is now a vital capability in HR. More resources below: Public Health: A New Imperative For HR The Big Reset Playbook: What’s Working Now, Josh Bersin Academy The Remote Work Bootcamp, Josh Bersin Academy Resilient HR, Josh Bersin Academy, developed in partnership with Accenture Voice, Values, and HR, Josh Bersin Academy Business Resilience: The Best Practices in Pandemic Response, Josh Bersin Academy

The last four years of the Trump Administration have taught a lot about leadership. In this podcast I summarize some of the big lessons and why care, trust, and followership are among the most important leadership qualities of all. I also dig in and explain why PowerSkills represent the leadership behaviors of the future.  (PS.  Part of the message is the Great Politicians are not necessarily Great Leaders, but some are.)

The Big Tech (Apple, Amazon, Facebook, Google) now make up 30% of the S&P 100 and 23% of the S&P 500. The Congressional Report on High Tech is comprehensive and important to read. In this podcast I discuss the report and highlight four things: What is the role of business in society? Why have these companies become so important and possibly dangerous? What can we learn about the leadership and culture of large organizations? What will be the impact of these companies on society, the economy, and trust? My analysis in writing here. Read the report itself here.

We thought the Pandemic was a public health crisis, but it’s really much more. We have a whole new economy. In this podcast I talk about the four dimensions of The Pandemic Economy, which will give you insights for the year ahead.

The newest theme in business is to create a sense of “belonging” – the feeling of being included, respected, and fully involved in the company, team, or organization. After conversations with more than 40 Diversity and Inclusion leaders, here are my thoughts on why Belonging is the key to figuring this out.  Read this article for the various frameworks and examples. Reference Materials Why Diversity has become a business priority. The value of belonging at work, in HBR Women in the Workplace 2019, by McKinsey Introducing People Success: Helping People Be their Best and Do their Best at Work, Glint  Why Inclusive Leaders Are Good for Organizations, and How to Become One. The Trouble with Gender Targets Dobbin, F., & Kalev, A. (2016, July-August). Why diversity programs fail: And what works better. Harvard Business Review, 94(7-8), 52-60. Toward a systemic and inclusive framework. In B. M. Ferdman & B. R. Deane (Eds.), Diversity at work: The practice of inclusion (p. 3–54). Jossey-Bass. https:// doi.org/10.1002/9781118764282.ch1 Plaut VC1, Garnett FG, Buffardi LE, Sanchez-Burks J. (2011) “What about me?” Perceptions of exclusion and whites’ reactions to multiculturalism. Macdonald G1, Leary MR. Psychol Bull. 2005 Mar;131(2):202-23. Why does social exclusion hurt? The relationship between social and physical pain. Why rejection hurts. https://www.edge.org/conversation/naomi_eisenberger-why-rejection-hurts Walton, G. M., & Cohen, G. L. (2007). A question of belonging: Race, social fit, and achievement. Journal of Personality and Social Psychology, 92(1), 82–96. https://doi.org/10.1037/0022-3514.92.1.82 https://psycnet.apa.org/doiLanding?doi=10.1037%2F0022-3514.92.1.82 Fear of Being Different Stifles Talent. https://hbr.org/2014/03/fear-of-being-different-stifles-talent Shore, L.M., Randel, A.E., Chung, B., Dean, M.A., Ehrhart, K.H., Singh, G. (2011). Inclusion and diversity in work groups: A review and model for future research. Journal of Management, 37. Making it safe: the effects of leader inclusiveness and professional status on psychological safety and improvement efforts in health care teams, Ingrid M. Nembhard Amy C. Edmondson Value Inclusion, Belonging, and Equity for All, by Workday

It’s August and we’ve learned a lot about the Pandemic. The four big lessons and how to prepare for Fall and Winter.

Diversity, inclusion, fairness, Black Injustice – all unsolved problems in society. As you think about the D&I agenda, consider a big topic: Unity. How do we bring the organization into a unified whole?

Employee Engagement is at an all-time high – yet the Pandemic rages out of control. What’s going on? Employers have taken a whole new focus on workers, one which will surprise you.

The Coronavirus has created a lot of problems: unemployment, health, political fighting, and income inequality. But there are positives too. In this podcast I highlight ten positive things that are coming from the Pandemic, and many of these will last for years to come.