Ground Floor Government

SummaryIn this conversation, Sam Toles discusses the critical role of communication in local government and civic engagement. He shares his unique career journey from Hollywood to local government, emphasizing the importance of social media in connecting with communities. Toles highlights the challenges local governments face in communication, particularly the negativity associated with platforms like Facebook. He advocates for storytelling as a powerful tool to engage the community and improve perceptions of public service roles. Toles also provides insights on how local governments can effectively use social media to share their narratives and connect with younger audiences. In this conversation, Sam Toles discusses the importance of effective communication in local government, emphasizing the need for storytelling to engage the community and rebuild trust. He shares strategies for transforming budget narratives into relatable stories, harnessing community stories to foster connection, and empowering new voices in local government through social media. Toles highlights the critical role of trust in democracy and the potential of local government to serve as a trusted source of information.TakeawaysCommunications is crucial in local government roles.Impact can be made from outside city offices.A career in media can lead to public service.Social media literacy is essential for local governments.Video content is more engaging than text-based communication.Local governments need to showcase their employees' stories.Young people are unaware of public service career opportunities.Positive storytelling can change community perceptions.Social media can help pass local measures and initiatives.Creativity in communication can enhance public engagement. Transforming budget narratives can make financial information relatable.Community stories are essential for engagement and connection.Local government has a unique opportunity to rebuild trust.Effective communication can empower new voices in local government.Social media is a powerful tool for community engagement.

SummaryIn this episode of Ground Floor Government, host Hugh Plappert interviews Rosa Acosta, the city clerk of South San Francisco. Rosa shares her 25-year journey in local government, emphasizing the importance of transparency and community engagement. She discusses the challenges faced during the COVID-19 pandemic, including the transition to virtual meetings and enhancing public records access. Rosa also reflects on her role as a Latina leader and the impact of mentorship on her career. In this conversation, Rosa Govea Acosta discusses the integration of technology in city services, the essential skills required for a city clerk, the importance of ADA compliance, her passion for community service, and pathways for citizens to engage in local government. She emphasizes the need for collaboration, adaptability, and a purpose-driven approach in public service.TakeawaysRosa has 25 years of experience in local government.Her journey began as an office specialist and progressed to city clerk.Education and experience are crucial for career growth in local government.Transparency in local government is a primary goal for Rosa.COVID-19 posed significant challenges for local government operations.Enhancing public records access was a key project during her tenure.Rosa's experience as a Latina leader has inspired her community.Mentorship has played a vital role in Rosa's career development.Community engagement is essential for effective local governance.Rosa aims to bridge the gap between local government and the community. Integrating technology is crucial for modern city services.Collaboration among departments enhances service delivery.Parks and Recreation is a key department for community inquiries.A city clerk must be open-minded and have integrity.It's impossible to make everyone happy, but meeting needs is essential

SummaryIn this episode of Ground Floor Government, host Hugh Plappert interviews Tina Mastroianni, the City Clerk of Providence, who shares her inspiring journey from a crossing guard to a city clerk. Tina discusses the importance of community engagement, the challenges faced in local government, and the role of technology in improving public access to information. She emphasizes the significance of serving the community with a willing heart and offers valuable advice for those considering a career in local government.TakeawaysTina started her career as a crossing guard to balance work and family.She learned the importance of community engagement through her role.Tina emphasizes the need for a serving heart in public service.Technology has improved public access to government information.The city clerk plays a crucial role in budget management and public hearings.Tina faced challenges in transitioning to new management software.She believes in answering every constituent's email to foster communication.Tina advises aspiring local government professionals to care for their team.She stresses the importance of knowledge transfer for continuity.Public service is about the community and providing necessary information.

SummaryIn this episode of Ground Floor Government, host Hugh Plappert interviews James McKechnie, the Deputy City Manager of Wichita Falls, Texas. They discuss James's unique career path in local government, the importance of strategic planning,and the challenges of navigating systems and finance in public service. James shares insights on the significance of people skills, ADA accessibility, and offers valuable advice for young individuals considering a career in local government.TakeawaysGood strategic plans include more than just steps and processes.You have to weigh in the finance impact, the personnel impact, and the legal impact.Navigating systems is challenging due to the people involved.Building relationships is key to successful negotiations.Finance is the engine of operating a city; no money, no fun.Being genuine helps in connecting with people.Every day in local government presents new challenges.ADA accessibility is crucial for community inclusivity.Flexibility is essential in local government roles.Making a positive impact is a daily goal.

SummaryIn this episode of Ground Floor Government, host Hugh Plappert welcomes Julie Karins, the Deputy County Manager of Johnson County, Kansas. The conversation begins with Julie sharing her unexpected journey into local government, transitioning from a career in human resources within the hospitality industry to her current role. She reflects on the differences between corporate and public sector work, emphasizing the sense of purpose she found in local government, which she believes has a direct impact on the community's well-being. Julie discusses her responsibilities as a deputy county manager, highlighting the importance of strategic projects and the support she provides to the county manager in managing a large organization with over 4,200 employees and 30 departments. In this episode, Julie Karins discusses the complexities of managing local government operations, particularly in the context of budget constraints and community needs. She emphasizes the importance of providing essential services, such as food and medical care, especially during challenging times like recessions or pandemics. Julie highlights the financial health of Johnson County, where she serves, noting their impressive AAA bond rating, which reflects their commitment to fiscal responsibility. She also shares insights into the collaborative nature of local government, where cross-functional teams work together to address various community issues, including ADA accessibility and public safety initiatives.TakeawaysI really fell into government but have never looked back.The work that we do matters and it impacts the lives of our residents every day.The budget is the largest policy document that's created in our organization. 'We need to be able to provide more home meals.''We're in the people business. Governments don't produce widgets.''It's important to know your personal compass and protect your work-life balance.''I think that a lot of what we do just happens behind the scenes.''Be curious, be open to opportunities.''Only 13-18% of city and county managers are females.''What motivates me every day is getting up and doing the important work.''We need to be intentional and understand all of the consequences.''I think that our government's designed to be transparent.''It's a family affair in local government.'

SummaryIn this episode of Ground Floor Government, host Hugh Plappert welcomes Jessica Bailey, the Clerk of the Courts from Porter County, Indiana. Jessica shares her journey from the private sector to local government, highlighting her initial involvement in the Parent-Teacher Organization (PTO) and her subsequent election to the school board. She discusses the significant transition she faced when moving from running a business to managing the responsibilities of a full-time government role, which includes overseeing the court system and elections in Indiana. Jessica emphasizes the importance of community service and the various ways individuals can engage in local government, encouraging listeners to find their passion and get involved.Takeaways"I think I originally got started just at the ground floor getting involved in the PTO at my kids school.""Serving as clerk of the courts, it is definitely a full-time job.""You can never plan for anything 100%.""We have a mobile voting unit. We've dubbed it our vote mobile.""Take it slow, take it all in, learn your department and then keep broadening your horizon."

SummaryIn this episode of Ground Floor Government, host Hugh Plappert welcomes Valerie Lemmie, a seasoned expert in local government with over four decades of experience. Valerie shares her journey into local government, emphasizing her passion for ensuring equitable access to services and education for all citizens. She reflects on her family's history and the importance of quality education, which fueled her desire to work in local government. Valerie discusses the challenges and rewards of her career, highlighting the significance of community engagement and the impact of local governance on everyday lives.Takeaways"I chose local government rather than it choosing me.""Working in local government was a passion for me.""You cannot spend money you do not have.""Every day you wake up and something hits you in the face.""Democracy requires citizens to work together.""You can make a difference in the lives of everyday people.""It's important to distinguish between policy and operations.""We want to make certain that we're making a positive impact.""Civic education is critical to democracy.""You need each other in local government."

SummaryIn this conversation, Tommy Gonzalez, the City Manager of Midland, Texas, shares his journey into city management, discussing the complexities and responsibilities of his role. He emphasizes the importance of strategic planning, community engagement, and effective budgeting. Tommy also recounts significant challenges he has faced, including navigating a firefighter pension fund issue, and highlights impactful community projects that have enhanced local life. He stresses the need for strong people skills in managing public relations and finances, advocating for active listening as a key leadership trait. In this conversation, city manager Tommy Gonzalez discusses the importance of effective budgeting, the role of ADA accessibility in city management, the value of cross-functional teamwork, and offers advice for those looking to enter local government. He emphasizes listening to the community, using data-driven approaches for budgeting, and the significance of mentorship in professional development.TakeawaysTommy Gonzalez grew up in Lubbock, Texas, and had a humble beginning.His journey into city management began with encouragement from a coach's wife.Strategic planning is essential for effective city management.Community input is crucial in developing a city's strategic plan.Tommy has successfully implemented plans in multiple cities, including Midland.Navigating challenges requires collaboration with elected officials and community leaders.The firefighter pension fund issue was a significant challenge in Midland.Community projects like Midland Merry Lights have boosted local engagement.Effective leadership is tested during times of adversity.Listening more than talking is vital in managing public relations. Listening is crucial for effective budgeting.Budgeting should be a collaborative and ongoing process.ADA accessibility is a priority in city management.Small improvements can have a big impact on communities.Cross-functional teams enhance efficiency in city operations.Mentorship is vital for aspiring local government professionals.Understanding community needs leads to better service delivery.Data-driven decision-making is essential for budgeting.Engaging with the community fosters trust and transparency.Continuous learning from experienced professionals is invaluable.

SummaryIn this conversation, Nick Edwards, the city manager of Joplin, Missouri, shares his journey into local government, the challenges he faces, and the importance of community engagement. He discusses the impact of his military background on his leadership style and the significance of strategic planning in managing city resources. Nick emphasizes the need for collaboration among city departments and the role of location in enhancing city services. He also offers valuable advice for those interested in pursuing a career in local government.TakeawaysNick Edwards began his career in local government after serving in the Marine Corps.He was inspired to pursue city management by a former city manager who was his advisor.Community engagement is crucial for effective city management.Nick conducted a listening tour to gather feedback from the community during the pandemic.The goal of a city manager is to serve the mayor, council, and community effectively.Challenges in local government include limited resources and managing diverse personalities.Nick emphasizes the importance of strategic planning in aligning city resources with council goals.ADA accessibility is a significant challenge for older communities like Joplin.Internships are a valuable way to gain experience in local government.Nick's passion for serving his hometown drives his work as a city manager.

SummaryIn this conversation, Hugh Plappert speaks with Hombre Darby, the Director of Communications and Outreach for Wheeling Township, Illinois. They discuss the importance of newsletters in community engagement, the challenges and rewards of working in local government, and the strategies for effective communication with diverse audiences. Hombre shares his journey into local government, highlights impactful community projects, and emphasizes the need for innovation and adaptability in communication efforts. The conversation also touches on the significance of building relationships and networking within the community.TakeawaysNewsletters can be a powerful tool for community engagement.Effective communication is essential for local government success.Understanding the community's needs is crucial for outreach.Diversity in communication methods can enhance engagement.Personal investment in projects can lead to greater community impact.Networking is key to becoming a valuable asset in local government.Innovation through communication can overcome resource constraints.ADA accessibility is becoming increasingly important in digital communication.Feedback from the community is vital for effective communication.Local government work can be rewarding for those who enjoy helping others.

SummaryIn this conversation, Harry Black shares his extensive experience in local government, highlighting the opportunities and challenges that come with the territory. He discusses his journey from a management trainee at the Port Authority of New York and New Jersey to becoming a city manager, emphasizing the importance of resilience, financial planning, and making tough decisions. Black reflects on his turnaround experiences in Baltimore, where he successfully navigated financial crises and engaged with labor unions to achieve significant reforms. His insights provide valuable lessons for those looking to enter or advance in local government roles. In this conversation, Harry Black discusses his experiences and insights as a city manager, particularly during challenging times like the Great Recession. He emphasizes the importance of people skills, effective communication, and strategic management in navigating the complexities of local government. Black shares his passion for public service and offers advice for those looking to pursue a career in local government, highlighting the need for self-awareness, adaptability, and a strong understanding of public financial management.TakeawaysLocal government offers opportunities beyond traditional roles.Harry Black's career began with a management trainee program.The Port Authority of New York and New Jersey was a significant starting point.Experiences in tough environments can build resilience.Turnaround jobs in local government can be challenging but rewarding.Making tough decisions is essential for organizational success.Financial planning is crucial for city management.Engaging with labor unions is key during financial reforms.Successful turnaround can lead to improved community outcomes.Leadership in local government requires a diverse skill set. The Great Recession presented unique challenges that required adaptability.Self-awareness and environmental awareness are crucial for effective leadership.Communication is the key skill for engaging and influencing others.City managers must navigate dynamic political environments without job security.A structured management system can help city managers mobilize quickly.A one-page strategic plan serves as a roadmap for city initiatives.Innovation labs can leverage lean techniques to improve processes.Public service offers the opportunity to make a significant community impact.Being helpful and approachable fosters positive relationships in government.Understanding public financial management is essential for effective governance.

SummaryIn this conversation, Hana Schank discusses her journey in local government and the importance of public interest technology. She emphasizes the need for effective technology solutions that address community needs while navigating the challenges of procurement and project management. The discussion highlights the significance of people skills, ethical considerations, and future-proofing technology in government projects. Hana also shares insights on how individuals can start their careers in local government technology, stressing the importance of building relationships and engaging with local leaders.Key TopicsPublic interest technology frameworkChallenges in government tech projectsSuccessful community impact initiativesTakeawaysLocal government careers can lead to impactful work globally.Public interest technology is a framework for solving public problems.Successful projects often rely on simple tools rather than complex technology.Procurement processes can hinder effective technology implementation.People skills are crucial in managing technology projects in local government.Understanding community needs is essential for effective technology solutions.Future-proofing technology involves considering long-term impacts and adaptability.Engaging with local leaders can foster better technology solutions.Volunteering can be a pathway into local government careers.Building relationships is key to successful local government technology initiatives.

SummaryIn this engaging interview, Eric Mosley shares his journey from a forest firefighter to a county manager, highlighting the diverse paths to local government leadership, key responsibilities, and the importance of community involvement.Key TopicsPathways to local government leadershipResponsibilities of a county managerCommunity development projectsCrisis management and problem-solvingEngaging with the community and transparency TakeawaysExperience and community involvement are key to a career in local government.Effective budget management involves collaboration with multiple entities.Community projects like the Oak Dusky Conservation Center can be self-sustaining and impactful.Trust and delegation are vital in managing diverse teams.Staying committed and passionate drives success in public service.

SummaryIn this episode of Ground Floor Government, host Hugh Plappert interviews Donesia Gause, the first African-American city clerk of Riverside. Donesia shares her journey into local government, the role of a city clerk in advocating for democracy, and the importance of community engagement. She discusses significant projects like the redistricting process and the City Hall Insider initiative aimed at demystifying public proceedings. Donesia emphasizes the need for accessibility in local government and offers valuable advice for aspiring public servants. TakeawaysStepping into local government can be daunting but rewarding.The role of a city clerk is crucial for community engagement.Community involvement is essential in the redistricting process.Demystifying public meetings encourages civic participation.Accessibility is a priority for local government.Public service is about improving lives, big or small.Networking is key to finding opportunities in public service.Always present yourself as if you're on an interview.Age should not deter anyone from pursuing a career in local government.Volunteering can provide valuable insights into public service.