Gartner ThinkCast

According to Gartner research, there was a 33% increase in demand for software engineering roles in 2022. And although there is a lot that goes into becoming a world-class software engineering organization, the payoff in growing your digital business and winning customer loyalty is substantial. Mike Gilpin, Managing Vice President in Gartner's Software Engineering practice, says it's a never-ending battle to out-innovate your competition and respond to disruptors in the market. In this ThinkCast episode, he covers how investing in hard-to-find skills and competencies, and shifting culture and leadership style can enable innovation with technology and positively impact the digital experience. Dig Deeper: Download Now: How to Prove the Business Value of Software Engineering https://gtnr.it/41w5VzC Learn More: What Is Platform Engineering? https://gtnr.it/41CfRrh

According to Gartner research, only 29% of strategy leaders believe their plans change quickly enough in the face of unforeseen change. In just the past few years, enterprises have had to navigate a global pandemic, economic volatility and generative AI — cosmic shifts that can affect everything from budgeting to staffing to supply chain. A nimble strategic plan is crucial for businesses to come out the other side unscathed — or better. But, according to David Akers, research director in Gartner's strategy research group, business leaders have always dealt with upheaval. In this episode, he covers why the latest disruptions are more unsettling than those of the past and exactly what tools you need to create a strategic plan that will adapt to and stay relevant through the next round of unpredictable but inevitable business disruptions. Dig Deeper: Download template: Build a Better Strategic Plan for Your Function https://gtnr.it/3ZujfDt Read now: Survey Signals Pause-and-Pivot Year for CEOs https://gtnr.it/41PM3s1

Chances are, you've heard a lot about ChatGPT in particular and, more broadly, generative AI over the past few months. As the technology and its adoption continue to rapidly develop, we're joined by Gartner VP Analyst Svetlana Sicular, who works at the intersection of data and AI, to discuss the particulars of generative AI. In this episode, she covers generative AI's potential to create designs or objects that humans may have otherwise missed. She also addresses the various use cases for generative AI and its ability to prove technology can be both transformational and a creative genius. Dig Deeper Learn More: Beyond ChatGPT: The Future of Generative AI for Enterprises https://gtnr.it/41oJdd6 Learn More: Your 7 Biggest ChatGPT Questions Answered https://gtnr.it/3KZHmWH Watch: Beyond the Hype: Enterprise Impact of ChatGPT and Generative AI https://gtnr.it/3mC1ll6

When it comes to elite team and personal performance, Nicole Malachowski, the United States Air Force's first female Thunderbird pilot and a combat veteran, is best in class. After a tick-borne illness left her unable to walk, talk, read or write, Nicole left behind her distinguished career of service, but during her rehabilitation, she found a new purpose. In remembering and retelling stories of her as a military commander and leader, she discovered these moments held universal principles and actionable takeaways for organizations, industry leaders and their teams. Nicole, who will give the keynote at Gartner Marketing Symposium/Xpo™ this May, speaks to business leaders and audiences around the world about rethinking their challenges and learning to maximize human performance in the process. Tune in to this episode for her insights on redefining success, embracing vulnerability and reinventing yourself. Dig Deeper Discover: Gartner Marketing Symposium/Xpo™ 2023 https://gtnr.it/42SS0Wd Download: Define the Leadership Vision for Your Role https://gtnr.it/3HdILnG Download: Build a Better Strategic Plan for Your Function https://gtnr.it/3ZujfDt

For technology providers, product strategy continually evolves to account for: Increased reliance of people and enterprises on technology Emergence of new technologies Impact of macro forces, such as growing demands for sustainability In this episode, Ephraim Baron, a Senior Director within the Gartner for General Managers team, discusses how the democratization of technology expands digital responsibility and capabilities beyond IT, and moves actual technology purchasing decisions away from IT. He also addresses how both B2B and B2C companies must appeal to clients who interact with technology in their daily lives — and what technology providers can do to sell and deliver in exactly the manner their clients expect. Dig Deeper: Learn More: 4 Ways the Tech Market Will Change for IT Companies in 2023 https://gtnr.it/3yMlMhC Download: Top Trends for Tech Providers in 2023 https://gtnr.it/3Tp98yn Watch: The Gartner Top Trends for Tech Providers in 2023 https://gtnr.it/42lf1AJ

Last year's dominant work trend was quiet quitting — the idea that workers are over going above and beyond their required duties. But with the changing economic climate and many organizations looking to avoid adding headcount while increasing capabilities, 2023 has seen the rise of quiet hiring. So what is quiet hiring exactly, and is it a new idea at all? Here to answer these questions and more is Emily Rose McRae, a Senior Director of Research in our HR practice. In this session, which originally aired on Gartner's LinkedIn channel, Emily explains how we've seen quiet hiring manifest before, how it can benefit organizations and how, contrary to popular belief, it can be a win for employees, too. Dig Deeper: Download: HR Toolkit: Tackling 2023 Future of Work Trends https://gtnr.it/3Y6TsAE Learn More: Why Quiet Hiring Is a Win-Win for Employers and Employees https://gtnr.it/3Y7ZsZV Discover: Future of Work Reinvented https://gtnr.it/36S6aOJ

Read the news or jump on social media on any given day, and you're bound to hear about some new technology or innovation that promises to alter your life. But what will genuinely disrupt the status quo? Here to discuss the seven digital disruptions you might not see coming between now and 2027 is Distinguished VP Analyst and Gartner Fellow Daryl Plummer, who presents this list annually at Gartner IT Symposium/Xpo™ conference. From working in the metaverse to technologies becoming disposable, we dive into this year's disruptions, how leaders — especially CIOs — should respond to them, and the common mistakes we don't want to see you make. Dig Deeper Discover: Gartner IT Symposium/Xpo 2023 https://gtnr.it/411g34h Watch: 7 Disruptions You May Not See Coming in 2022-2027 https://gtnr.it/3Iu7ec7

What do gold standard supply chain organizations do differently? For starters, the chief supply chain officer (CSCO) is viewed as a strategic business partner, which is only the case at 47% of organizations. A resilient and agile supply chain requires strong alignment between the CSCO and their C-suite peers. But that's not all. In this episode, Jennifer Loveland, a Senior Director Analyst within the supply chain team at Gartner, discusses the four critical reinventions high-performing supply chain organizations are implementing to combat disruption in the short term and how two trends in particular have serious potential to impact supply chain revenue in the long term. Dig Deeper Download: Future of Supply Chain eBook https://gtnr.it/3Y31wmK Discover: Gartner Supply Chain Symposium Xpo 2023 https://gtnr.it/3wR01fp

Organizations are facing massive internal and external challenges, such as supply chain disruptions, persistent inflation and labor shortages. While modern businesses need to align strategy, technology and workforce management, the key to fortifying yourself against these obstacles may lie in IT infrastructure and operations. This episode features Douglas Toombs, a VP Analyst for Infrastructure & Operations and keynote speaker at this year's Gartner IT Infrastructure, Operations & Cloud Strategies Conference. In this interview, Douglas explains that I&O not only affects people, processes and technology but also how leaders can align all three to create an innovative ecosystem to help their organizations withstand emerging headwinds. Dig Deeper Read: A Cost Optimization Strategy for I&O Leaders in Uncertain Times https://gtnr.it/3XO9lw3 Learn: What Any Leader Needs to Know About Cloud Computing https://gtnr.it/3J6WQYm Discover: Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023 https://gtnr.it/3U5eyhf Watch: Opening Keynote, Gartner IOCS 2022 https://bit.ly/3kvjfEx

As economic conditions sour, leaders may be tempted to take back more control over work — by, for example, mandating a rigid return to the office. Our data shows that would be a big mistake. In this episode, Caitlin Duffy, Director of Research for Gartner's HR practice, offers guidance on exactly which hybrid work model is most successful — based on Gartner's survey of 400+ employees and leaders of organizations around the world who have worked consistently under some kind of hybrid-work model since the beginning of the pandemic. She discusses how to: Understand the current state of hybrid work Create a "human-centric" work model Prioritize employee well-being Rethink your assumptions about the long-term sustainability of hybrid work Dig Deeper Download: Evolve Culture and Leadership for a Hybrid World https://gtnr.it/3C2p4hV Explore: The Future of Work Reinvented Resource Center https://gtnr.it/36S6aOJ Discover: The 9 Future of Work Trends That Impact Your 2023 Strategy https://gtnr.it/3Ij2Ugd

This year, Gartner ThinkCast covered topics on the forefront of business and technology leaders' minds. Now, as 2022 rolls to a close, we're looking back at some of our most popular and thought-provoking conversations of the year. First, Alexander Bant, Chief of Research for CFOs at Gartner, details nine key actions financial leaders can take today to continue to drive agility and digital transformation — and successfully navigate the next 12 to 24 months. Then, Melissa Davis, VP Analyst at Gartner, advises Gartner clients on the use of customer analytics, shares details about a few of the Gartner 2022 Hype Cycle™ snapshots for emerging technologies, all of which are poised to drive massive transformation in the public and private sectors and earn a whole lot of consumer attention. Finally, Andrew White, Distinguished VP Analyst, and Sarah Turkaly, Senior Principal, Advisory, both at Gartner and whose research focuses on data and analytics, outline how you can use the Gartner Value Pyramid to break down silos, reengineer key decisions and align data with leadership's mission-critical priorities. Dig Deeper Download: Gartner's Essential Guides for Effective Decision Making https://gtnr.it/3yWDRdZ Webinar: Gartner Hype Cycle for Emerging Technologies, 2022 https://gtnr.it/3C2p4hV

CIOs are increasingly expected to demonstrate that their investments in business digitalization and information technologies can deliver immediate top-line or bottom-line benefits. In this episode, Janelle B. Hill, Distinguished VP and Chief of Research for Gartner's CIO practice, offers guidance to CIOs on showing how their investments are accelerating growth beyond what was previously possible with people and machines, creating "digital dividends." Key actions she discusses include: Prioritizing the right digital initiatives Creating an outcome-driven set of metrics Partnering with business-led fusion teams Tapping unconventional talent pools to accelerate impact. Dig deeper Download: Gartner 2023 CIO Agenda eBook https://gtnr.it/3hzwC5e Explore: Upcoming CIO Conferences https://gtnr.it/3OwBoga Discover Gartner BuySmart™: Streamline your tech purchase from start to finish. https://gtnr.it/3hAyjiE

Technology trends are expected to impact enterprise strategies in the coming three years by enabling organizations to address four key priorities: - Optimizing resilience, operations or trust - Scaling vertical solutions, product delivery or everywhere - Pioneering customer engagement, accelerated responses or opportunity - Pursuing sustainable technology solutions In this episode, David Groombridge, a Distinguished VP Analyst within the IT Leaders and Technical Professionals team at Gartner, discusses the top strategic technology trends that are critical to understanding how to optimize, scale, pioneer and pursue a sustainable technology roadmap. The intent is to assist in the development of relevant roadmaps to enable reliable and sustainable business growth and outperform the competition. Dig Deeper Download: Your Detailed Guide to the 2023 Gartner Top 10 Strategic Technology Trends https://gtnr.it/3ggaj3W Explore: Gartner IT Symposium/Xpo™ https://gtnr.it/3OwBoga

Enterprise technology purchasing has changed and continues to evolve, but whether that evolution occurs rapidly enough to meet the demands of digital transformation remains to be seen. A 2022 Gartner survey revealed that 62 percent of recent technology purchases failed to meet respondents' expectations; only 13 percent said that their purchase both met their expectations and that they did not settle when it came to making their final technology selection to purchase. Still, 85 percent of respondents said they received value from their purchase. What's behind this disconnect between satisfaction and perceived value? Most often, the answer can be found in the technology purchase process. In this episode, Hank Barnes, Chief of Research on the Gartner Tech & Service Provider team, who focuses on enterprise technology buying behavior, speaks with ThinkCast's host Karen Stokes Lockhart, Expert Partner, about the challenges tech purchase teams face, how to navigate increasingly complex purchase processes and when to ask for help. Dig Deeper: Download: 2023 CIO Agenda: 4 Actions to Ensure Your Tech Investments Pay Digital Dividends https://gtnr.it/3hzwC5e Discover Gartner BuySmart™: Reduce risk and optimize spend on your next tech purchase. https://gtnr.it/3hAyjiE

Today, I&O leaders encounter many opportunities to drive change across all facets of their broader organizations. How can IT infrastructure and operations (I&O) deliver rapid transformation across all industries, meet increased need for productivity and remove organizational friction or barriers to change? In this interview, which first aired on the Gartner Live video channel on YouTube, Daniel Betts, Senior Director Analyst at Gartner, covering DevOps, PlatformOps and DevSecOps, and Roger Williams, VP Analyst at Gartner, covering configuration management database and IT asset management, discuss the trends in automation and platform engineering fueling the next stages of digital transformation. They also provide a preview of the keynote themes planned for Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2022, "Leading the Next Phase of Growth," which will be held December 6 – 8, in Las Vegas, NV. Dig Deeper: Register: Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2022 https://gtnr.it/3U5eyhf Download: Your Detailed Guide to Platform Engineering and Other 2023 Gartner Top 10 Strategic Technology Trends https://gtnr.it/3ggaj3W

What is the metaverse? Where is it heading next? Businesses, consumers, finance and the public sector all stand to gain from the many opportunities and new approaches to engagement offered by the metaverse. First, early adopters should understand how to prepare and all that's required to get started. In this episode, Tuong Nguyen, a Director Analyst with the Gartner Emerging Technologies and Trends team, who leads research on immersive technologies, metaverse, computer vision and more, speaks with Robert Hetu, a VP Analyst with the Gartner Retail Industry Services team, to relay answers to early metaverse questions around purpose, technology and expectations. Dig Deeper Download: Your Detailed Guide to Gartner Top 10 Strategic Technology Trends 2023 https://gtnr.it/3ggaj3W Discover: The Gartner 2021-2023 Emerging Technology Roadmap https://gtnr.it/3D5rUEK

NFTs, cloud sustainability and autonomic systems each represent various stages of the hype cycle framework — from Innovation Trigger to the Trough of Disillusionment, and beyond. Why does Gartner expect those technologies will significantly affect business, society and people over the next two to 10 years? As organizations prepare for the next wave of digital transformation, leaders are also navigating talent shortages, ESG — environmental, social and governance challenges — and a rapidly shifting cybersecurity landscape. This episode features two segments that dive into both themes: First, Melissa Davis, a VP analyst who advises Gartner clients on the use of customer analytics, will share details on a few of the Gartner 2022 Hype Cycle for Emerging Technologies that will drive massive transformation in the public and private sectors, and a whole lot of consumer attention. Then, in an interview first published by our sister channel Gartner Live video, Gartner analyst and 2022 IT Symposium/XpoTM Conference Chair Rita Sallam, Distinguished VP Analyst Tina Nunno and VP Analyst Daniel Sanchez Reina, share a preview of the upcoming event's keynote, and why each of these issues weigh so heavily on IT leaders today. Dig Deeper Discover: Gartner Conferences 2022-2023 Calendar Webinar: Gartner Hype Cycle for Emerging Technologies, 2022 https://gtnr.it/3C2p4hV

New Gartner research reveals that 89% of sellers report suffering burn-out, and current levels of seller attrition simply are not sustainable, but there are ways to boost and maintain seller motivation — even improve seller performance — despite economic pressures and other challenges that fall well outside sales leaders' control. In this episode — originally aired by our sister show, "The Gartner Sales Podcast" — Doug Bushee, senior director analyst covering Gartner's Sales Enablement Key Initiative, and Betsy Gregory-Hosler, a senior research director for Gartner's Sales Research Practice, cover the latest findings from Gartner's Sales Motivation Survey with Alice Walmesley, a director in Gartner's Expert Advisory team who works closely with cross-industry sales leaders providing quantitative- and research-backed guidance in critical decision areas. Walmesley details the concept of seller 'drag,' and why sales leaders should consider impacts on drag separately from seller drive, as well as ways to diagnose and treat 'drag' through a more holistic, organizational approach. Dig Deeper Download: How to Motivate and Retain Your Sales Team: 3 Ways to Focus Seller Energy on Growthhttps://gtnr.it/3BltvEb Subscribe: Gartner for Sales Podcasthttps://gtnr.it/3Dv7Zzm

The 2008-2009 recession brought several key learnings to light for businesses long after they entered recovery. First among those lessons: Executive leaders who took bold, decisive action at the very start of economic contraction saw the greatest gains against their competitors post-recession. While many business and financial leaders looked forward to relief from burnout and a return to normalcy coming out of the pandemic, instead they now face new stresses: recession risks, talent shortages, and increasing pressure to tighten spending. In this episode — originally aired by our sister show, "CFOs' Autonomous Future, The Gartner Finance Podcast" — Alexander Bant, Gartner's chief of research for CFOs, dives deeper into the data, key lessons and takeaways from organizations that successfully navigated the 2008-2009 recession, and details nine key actions financial leaders can take today to continue to drive agility and digital transformation, and successfully navigate the next 12 to 24 months. Dig Deeper Download: 9 Actions for Winning Through a Recession: A 2022–2023 Playbook https://gtnr.it/3Q9UNmj Subscribe: CFOs' Autonomous Future, The Gartner Finance Podcast https://gtnr.it/3AITfKl

Since 2020, the pandemic, social justice movements and other significant global events have hastened the evolution of consumer or audience expectations — and criticisms — of social media. Consumers no longer scroll passively through channel feeds, and brands can no longer consider social solely a distribution channel for content. Businesses and organizations that engage in social media without an up-to-date audience- or community-specific strategy risk diminishing channel impact and ROI, and losing customers. In this episode, originally broadcast on #Hashtags: The Gartner Marketing & Communications Podcast, Dorian Cundick, a vice president with the Gartner for Marketers Advisory Team, and Amber Gallihar Boyes, a director analyst who works with CMOs and heads of communication, discuss the unique expectations for distinct social channels, why and how audience expectations tend to shift, and the organizations that achieved successful engagement, thanks to highly intentional approaches to community building and audience activation. Dig Deeper: Download: Digital IQ: Social Marketing Benchmarks https://gtnr.it/3QueTbS Subscribe: #Hashtags: The Gartner Marketing & Communications Podcast https://gtnr.it/3Ptymbp

Maintaining current margins in profitability while also achieving targets for sustainability, speed and innovation, often mean the difference between success and lackluster performance. Supply chain leaders are increasingly required to make faster, more accurate decisions, in real time. Environmental, social and governance issues round out the many focal areas competing for leading CSCOs' attention. What sets the world's leading supply chain organizations apart from their competitors? In this episode, originally broadcast on The Gartner Supply Chain Podcast, Mike Griswold, a Research VP on Gartner's Consumer Value Chain team, and Caroline Chumakov, a Senior Principal Analyst on the Talent and Sustainability team, break down the four macro trends informing supply chain evolution, the rise of the "chief ecosystems officer" and key insights and takeaways for businesses of every size. Dig Deeper: Download: The Gartner Supply Chain Top 25 for 2022 https://gtnr.it/3QbHFNR Subscribe: The Gartner Supply Chain Podcast https://bit.ly/3cZEhrg

Sixty-three percent of CFOs believe this inflationary period will last at least 12 months, according to Gartner research, which means the financial and economic reality businesses face isn't going anywhere anytime soon. And on the horizon is a possible recession — something that business leaders find themselves preparing for, or should if they're not already. In this episode, Alexander Bant, Chief of Research for CFOs at Gartner, and Brian Kropp, a Distinguished Vice President of Research who oversees the research, tools, services and support that Gartner provides to HR leaders, discuss how organizations can not only weather these current macro forces, but also harness opportunities to drive profitable and efficient growth. Dig Deeper Download: Evolve Culture & Leadership for the Hybrid Workplace https://gtnr.it/3OUS2W3 Watch: Gartner Panel: Top Inflation Concerns for 2022 and Beyond https://gtnr.it/3yPZYlQ Watch: The CFO's Playbook for Enhancing Profitability & Driving Digital Acceleration https://gtnr.it/3Iq31V7

You've likely heard the phrase "enterprise value model," but how many of us know exactly what it means — and how to use it to our organization's advantage? Especially in today's business environment, which is full of conflicting variables, discontinuity and disruption, we've discovered that traditional return-on-investment models fail to properly account for non-financial variables that are critical to value creation. In this episode, Rita Sallam, a Distinguished VP Analyst and Gartner Fellow on the Data and Analytics team, and Donna Scott, a Distinguished VP Analyst in Gartner's Office of the CIO Research, join us to break down a new enterprise value equation that offers leaders a fresh way to view the decisions they make in terms of the impact those decisions deliver to various stakeholders and the value the organization realizes in return — not just in the here and now, but also so far as the long-term health of the business. Dig Deeper Download: 9 Rules for Demonstrating the Business Value of IT https://gtnr.it/3QESuZR Download: 3 Strategic Actions for Success for Executives https://gtnr.it/3HdILnG Read: Is Your Enterprise Value Model Undermining Your Ambitions? https://gtnr.it/3tOwP7G

According to our research, 76% of CIOs and 61% of CEOs believe that demand from machine customers will become significant in their industry by 2030. On average, these leaders predict that by that date, over 21% of their revenue will come from machine customers. This suggests a market shift twice as deep and twice as fast as the arrival of e-commerce has been. In this episode, Senior Director Analyst Uma Challa and Director, Analyst Brian Weber, both of who sit in Gartner's customer service practice, join us to discuss the rapid rise of machine customers and how it will affect leaders across customer service, marketing, sales, data and analytics, IT, and more. Dig Deeper Download: The Future of Customer Service: 5 Emerging Trends To Watch https://gtnr.it/3zlyfKM Watch: How the CMO Role is Changing to Be More Customer-Centric https://gtnr.it/38QZ5PS Read: Are Machine Customers Better Than Human Customers? https://gtnr.it/394HGUb

Every business likes to claim that it is "data-driven" or at least "data-informed," but too often, that's not the way things actually work. Data is relegated to an IT function, siloed and, in some cases, boils down to simply producing more reports and dashboards. There is, however, a better way, and it relies on successfully linking data to business outcomes. In this episode, Andrew White, a Distinguished VP Analyst for Data and Analytics, and Sarah Turkaly, a Principal, Advisory for Data and Analytics, outline how you can use the Gartner Value Pyramid to break down silos, reengineer key decisions and align data with leadership's mission critical priorities. Dig Deeper Learn More: Gartner Data & Analytics Summit https://gtnr.it/3GltFgW Download: Gartner's Essential Guides for Effective Decision Making https://gtnr.it/3yWDRdZ Watch: Link Data to Business Outcomes https://gtnr.it/3yWDRdZ

This year's Gartner's CEO and Senior Business Executive Survey reveals that environmental sustainability has become a top-10 business priority for the first time ever with more than triple the CEOs citing it than just one year prior. Meanwhile, social responsibility and ESG emerged as the second-largest contributor to CEO focus on corporate issues, increasing 50% year over year. Here to analyze why sustainability has come to the forefront, how business leaders can advance their sustainability strategies and common pitfalls to avoid are Kristin Moyer, a Distinguished VP Analyst in Gartner's Executive Leadership of Digital Business Growth Strategies practice, and Sarah Watt, a Research Vice President on the Talent and Sustainability team. Dig Deeper Explore: Sustainable Business Strategy for a Positive Social and Environmental Impact https://gtnr.it/3N7XovQ Watch: Progress from Strategy to Action on Sustainability https://gtnr.it/3w34dcB Watch: Sustainable Agriculture: A View From Bayer's Supply Chain https://gtnr.it/38m5faz

Especially if you work at a large, traditional organization, it's important to find ways to think more creatively — and drive the actions that come out of these new ways of looking ahead. Your — and your company's — success depends on it. And that's where a new approach we call "rogue thinking" comes in. Here to discuss the newest research on the practice, how to become a rogue thinker, and the many benefits behind it are Penny Gillespie, a Vice President and Gartner Fellow in our Customer Experience and Digital Commerce team, and Whit Andrews, a Vice President and Distinguished Analyst in our Applications and Software Engineering Group. Press play to learn from innovative organizations, understand where others get tripped up and discover seven daily actions to become a rogue thinker. Dig Deeper Download: 3 Strategic Actions for Successful Leadership https://gtnr.it/3HdILnG Download: New Ways to Organize for Collaboration and Speed https://gtnr.it/3EPntgx

Our new research shows that just one in four employees feel connected to their organization's culture. Yet, employees who feel this way experience a 36% boost in performance and retention. You've likely heard plenty of conversation about what the workforce now expects from their employers, especially when it comes to culture — and this is exactly why. Here to discuss their research and insights into organizational culture are Alexia Cambon, a Research Director in Gartner's HR research practice, and Mark Whittle, a Vice President of Research & Advisory, who also works within our HR practice. Listen as they explore changes in how we experience culture and connectedness, how progressive organizations can do a better job fostering these things and what's on the horizon. Dig Deeper Explore: The Future of Work Reinvented https://gtnr.it/36S6aOJ Download: Redesigning Work for a Hybrid Future https://gtnr.it/3rpJxsG Learn More: Gartner ReimagineHR Conference: The Premier Conference for CHROs and Their Teams https://gtnr.it/3uIaUzS

Sixty percent of HR leaders are significantly concerned about employee turnover, and 62% of candidates have explored a career change in the last year. Top that off with the fact that a recent Gartner survey showed nearly three-quarters of candidates who receive a job offer have at least one other offer on the table, and it's clear that attracting and retaining talent is a top-of-mind challenge for all business leaders. We also know that 41% of managers report needing to increase base salary an average of 15% to backfill roles. It raises the question, how can leaders attract and retain top talent if their budgets don't support this level of funding? Graham Waller, a Distinguished VP Analyst on Gartner's digital business leadership research team, and Jamie Kohn, a Research Director in our human resources practice, join us today to discuss just that. Dig Deeper Explore: The Future of Work Reinvented https://gtnr.it/36S6aOJ Download: Reinvent Your EVP for a Postpandemic Workforce https://gtnr.it/3sBdyq5 Watch: Manage Attraction Risk Using Labor Market Intelligence https://gtnr.it/35mBzsi

Gartner estimates that there are 2.7 billion frontline workers — more than twice the number of desk-based workers. Yet, when it comes to discussing the future of work, the former are too often conspicuously absent from the conversation. In the second episode of our four-part series around where, how, and when work gets done, Dana Stiffler, a Vice President in Gartner Research with expertise in supply chain talent strategies, and Piers Hudson, a Senior Director in Gartner's HR Research practice, join us to discuss creating equity between frontline and so-called knowledge workers, the top attraction and retention drivers for frontline workers, and why flexibility, choice and autonomy are key. Dig Deeper Explore: The Future of Work Reinvented https://gtnr.it/36S6aOJ Download: Strengthen Your Employee Value Proposition https://gtnr.it/3IyMWes Watch: The Equity Imperative: How Fairness Improves Performance and Employee Experience https://gtnr.it/3JxuxzO

Fifty-two percent of respondents to a recent Gartner survey said the pandemic made them question the purpose of their day-to-day job, and 50% said it changed their expectations of their employer. It explains why we've been hearing so much about the so-called Great Resignation. In the first episode of a new series around the ever-evolving future of work, Chris Howard, Gartner's Chief of Research, and Michelle Bazargan, a Senior Director of Strategy and Innovation, discuss how we arrived at the current moment, what leaders can do to adapt and, more so, fuel innovation, and what they expect to see come out of this reckoning. Dig Deeper Explore: The Future of Work Reinvented https://gtnr.it/36S6aOJ Download: 3 Strategic Actions for Success in the Year Ahead https://gtnr.it/3HdILnG Download: Reinvent Your EVP for a Postpandemic Workforce https://gtnr.it/3sBdyq5

Inclusion, as represented by the "I" in the "DEI" acronym, may come last, but it is an essential part of the puzzle — and the value proposition for employees. This is especially true in the wake of the pandemic and during the so-called great resignation, when it's more important than ever to treat employees as people first. In the third and final episode of a three-part series around diversity, equity, and inclusion (DEI), guest host Rob O'Donohue, a Senior Director, Analyst in Gartner's CIO Research Group, sits down with Christie Struckman, a VP Analyst on Gartner's CIO Research team. Tune in to hear their wide-ranging discussion on the key principles of inclusion, where we fail to live up to our inclusive ideals, and how every leader can do better. Dig Deeper Explore: Diversity, Equity and Inclusion Resource Center https://gtnr.it/3h1zbt9 Download: Develop Inclusive Leadership for Future Success https://gtnr.it/3BEcXHb Download: 3 Strategic Actions for Successful Leadership https://gtnr.it/3HdILnG

Here at Gartner, we define equity as the "fair treatment and equality of access to opportunity, information and resources, built through identification and elimination of unfair biases, stereotypes or barriers that may inadvertently exclude underrepresented employees." It's a concept that's rapidly gaining momentum with organizations as they look to advance representation and improve business outcomes. In the second episode of a three-part series around diversity, equity, and inclusion (DEI), guest host Rob O'Donohue, a Senior Director, Analyst in Gartner's CIO Research Group, sits down with Emily Strother, a Senior Researcher here at Gartner, where she works with the HR practice on employee experience, the employee value proposition, and DEI. Tune in to their discussion about the key differences between equity and equality, the benefits of working in an equitable organization, and how hybrid work is changing the conversation. Dig Deeper Explore: Diversity, Equity and Inclusion Resource Center Download: How to Measure Your DEI Efforts Watch: How to Develop Future-Ready Leaders

Mentions of diversity, equity and inclusion — sometimes shortened to "DEI" — on S&P 500 earnings calls have increased 658% just since 2018. What's more, nearly nine in 10 Fortune 100 companies list equity as one of their corporate values. We're making progress on this topic, which is critical to both business and our society, but we've got a long way to go. In the first episode of a three-part series on one of the most pressing issues of our time, guest host Rob O'Donohue, a Senior Director, Analyst in Gartner's CIO Research Group, sits down with Chris Steadley, Gartner's Global Head of DEI. The two discuss the changes they've seen over the past few years, especially in the midst of the ongoing COVID-19 pandemic and movements for social justice, who is ultimately responsible for DEI, and what progressive leaders are doing right — and where they can take steps to do better. Dig Deeper: Explore: The Diversity, Equity and Inclusion Resource Center Download: How to Measure Your DEI Efforts Learn More: Gartner ReimagineHR Conference: The Premier Conference for CHROs and Their Teams

Have you ever wondered how Gartner selects topics to feature in research? Are you curious about how topics evolve throughout the years? Want to know what's on the schedule for 2022? In this episode, ThinkCast host Kasey Panetta is joined by Chris Howard, Gartner's Chief of Research, to talk about key topics from 2021 and 2022. They'll also talk about his role at Gartner, his favorite pieces of research, and his advice for executives in 2022. Related Links: Read: Gartner Research Insights Download: 2022 CIO Agenda: Create an Action Plan to Master Business Composability Download: Top Strategic Technology Trends

From NFTs to widespread internet access to cybersecurity attacks so damaging nations will respond with physical attacks, this year's strategic predictions will broaden how IT executives think about the future. In this episode, ThinkCast host Kasey Panetta is joined by Daryl Plummer, Distinguished Analyst & Gartner Fellow, to discuss Gartner's Top Strategic Predictions for 2022 and beyond. Daryl shares his favorite prediction, which one was the most controversial and the themes that tie them all together. Related Links: Read: You'll Be Breaking Up With Bad Customers — and 9 Other Predictions for 2022 and Beyond Download: 2022 CIO Agenda: Create an Action Plan to Master Business Composability Download: Top Strategic Technology Trends

The Gartner Top Strategic Technology trends will act as force multipliers over the next three to five years. These trends are critical to business, enabling the growth, digitalization and efficiency that organizations need in today's world. In this episode, ThinkCast host Kasey Panetta is joined by Arun Chandrasekaran, Distinguished VP analyst, to discuss some of the trends, including hyperautomation, generative AI, distributed enterprise, privacy-enhancing computation and cloud-native platforms. Arun also explains the three overarching themes that drive the research and shares which technology is his favorite to talk about. Related Links: Read More: Gartner Top Strategic Technology Trends for 2022 Download: Top Strategic Technology Trends for 2022 eBook Download: The 2022 CIO Agenda: Create an Action Plan to Master Business Composability Learn More: Gartner IT Symposium/Xpo™

Where we work, where we consume, where we innovate, where we generate business value — all of it has changed in the past two years. This raises a key question for CIOs and IT executives — where next? In this episode, ThinkCast host Kasey Panetta is joined by Helen Poitevin, VP analyst and content coordinator for the keynote at Gartner IT Symposium/Xpo 2021 which explored where CIOs and IT executives need to focus and what opportunities exist in disruption. Related Links: Read: Where CIOs and IT Leaders Will Go Next Download: 2022 CIO Agenda: Create an Action Plan to Master Business Composability Learn More: Gartner IT Symposium/Xpo™

What is Zero Trust? The Zero Trust security model has become a popular marketing term, but security and risk leaders need to separate the hype from the true business benefits. In this episode, ThinkCast host Kasey Panetta is joined by Gartner expert John Watts to talk about Zero Trust. John will share what Zero Trust is, the technical challenges and business benefits, as well as if achieving 100% Zero Trust is even possible. Related Links: Read: The Top 8 Cybersecurity Predictions for 2021-2022 Download: Protect your Business Assets with a Roadmap for Maturing Information Security Program Learn More: Gartner Security and Risk Management Summit 2021

How does your organization stack up against your peers when it comes to technology adoption? What technology needs to be deployed in the next 12 to 18 months? In this episode, ThinkCast host Kasey Panetta is joined by Gartner expert Leinar Ramos to talk about Gartner's Emerging Technology Roadmap. Leinar will share what he thinks is the most interesting technology in the research, two unexpected key trends, and tips on how organizations can use the roadmap alongside the Gartner Hype Cycle for Emerging Technologies. Related Links: Read: 3 Themes Surface in the 2021 Hype Cycle for Emerging Technologies Download: The Gartner 2021-2023 Emerging Technology Roadmap Watch: The Gartner 2021-2023 Emerging Technology Roadmap Findings Webinar Learn More: Gartner IT Symposium/Xpo™

Organizations that effectively support business technologists are 2.6x more likely to accelerate digital transformation. In this episode, ThinkCast host Kasey Panetta is joined by Jaime Capella, Distinguished VP, to talk about business technologists and the democratization of digital delivery. The increase in the number of business technologists highlights a significant shift in how organizations think about technology and analytics. Technology is no longer reserved solely for IT departments and four out of five technologists work in business areas outside of IT. Related Links: Read: 4 Leadership Tactics to Accelerate Digital Business Transformation Download: Fusion Teams: A New Model for Digital Delivery Learn More: Gartner IT Symposium/Xpo™

Does your organization need NFTs or digital humans? What about physics-informed AI? How will technology drive digital business acceleration for your industry? In this episode, ThinkCast Host Kasey Panetta is joined by Brain Burke, Research Vice President, to talk about the Hype Cycle for Emerging Technologies, 2021. We'll take a look at the three themes for the Hype Cycle, and some of the technologies that drive each one. Brian will also share his favorite technology and one surprising innovation that didn't make the 2021 list. Related Links: Read: 3 Themes Surface in the 2021 Hype Cycle for Emerging Technologies Download: 2021 Hype Cycles: Innovating Delivery Through Trust, Growth and Change Learn More: Gartner IT Symposium/Xpo™

How can organizations protect themselves against ransomware? What should they do in the event of an attack? Is paying the ransom legal? In this episode, ThinkCast Host Kasey Panetta speaks with Mark Harris, Senior Director Analyst with Gartner to answer some of the biggest questions surrounding ransomware attacks, talk about the best ways to prevent them, and discuss why we're seeing more sophisticated versions. Related Links: 5 Must-Read Ransomware and Cybersecurity Articles 3 Steps to Stop Employees From Taking Cyber Bait Gartner Security & Risk Management Summit

In this special three-part series, ThinkCast gives listeners a glimpse behind the scenes into what it takes to create some of Gartner's most notable research. In this final episode, host Kasey Panetta is joined by Heather Keltz, Primary Research Vice President, to talk about Gartner Primary Research, a few of the biggest challenges analysts fact and the flagship studies for 2021.

In this special three-part series, ThinkCast gives listeners a glimpse behind the scenes into what it takes to create some of Gartner's most notable research. In this second episode, host Kasey Panetta is joined by Frank Buytendijk, Distinguished VP and Gartner Fellow, the co-lead of the Gartner Maverick Research program to talk about what maverick research is, where the name came from, and some the more outlandish topics.

In this special three-part series, ThinkCast gives listeners a glimpse behind the scenes into what it takes to create some of Gartner's most notable research. In this first episode, host Kasey Panetta speaks with Jackie Fenn, Distinguished VP Analyst and Gartner Fellow Emeritus in Gartner's CIO Research group, the originator of the Gartner Hype Cycle model. The Hype Cycle has been adopted by news media and other organizations worldwide to explain how technologies move from hype to disillusionment and beyond. Related Links: Gartner Hype Cycle Methodology

It's easy to get lost in the big ideas behind digital acceleration, and not know how to move forward in a tactical way. In today's episode, Kasey Panetta, Gartner ThinkCast host, speaks with Mary Mesaglio, Distinguished VP Analyst, about five digital acceleration hacks — plus Mary's favorite all-time hack that you can start implementing with your team today. Related Links: 9 Hacks to Accelerate Digital Business Gartner IT Symposium/Xpo™ The IT Roadmap for Digital Business Transformation

Rob O'Donohue, Senior Director Analyst in Gartner's CIO Research Group, joins Gartner ThinkCast host, Kasey Panetta, to learn more about Rob's research on neurodiverse talent. Rob shares how organizations can tap into neurodivergent talent pool, the unique attributes these candidates can bring to the organization and how the interview process and workplace should foster an inclusive environment. Related Links: Diversity, Equity and Inclusion Resource Center Gartner IT Symposium/Xpo™

Executives make a lot of decisions and stand accountable for outcomes of those decisions. In this episode of Gartner ThinkCast, host Kasey Panetta speaks with Mike Rollings to talk about reengineering decision making to deliver better outcomes. Mike speaks about how this idea of studying decision making came about and shares the biggest challenges executives face.

Infrastructure and Operations (I&O) has an overall higher level of visibility and credibility with business leaders than it has ever had before. In this Gartner ThinkCast episode, Roger Williams, VP Analyst, joins ThinkCast Host Kasey Panetta to discuss the new position I&O leaders are in today, how they forge ahead and the importance of infrastructure- led Innovation. Related Links Gartner's Top Insights for IT Gartner IT Infrastructure, Operations and Cloud Strategies Conference