Game Changers with Molly Fletcher

Carli Lloyd is one of the most accomplished soccer players in the world. She's a three-time Olympian, two-time gold medalist, and two-time FIFA Player of the Year. Her clutch performances- a hat trick in the 2015 World Cup Final and gold medal-winning goals in the 2008 and 2012 Olympics- only added to her legacy. This summer, Carli co-captains Team USA in her fourth World Cup. But her journey to the top of the soccer world was hardly conventional. At one point, Carli almost quit the sport. On this episode, we dig into how she rediscovered her passion and developed the work ethic, competitiveness, and mental toughness that have defined her career since.

Adam Grant is the youngest tenured professor at Wharton and an expert on how we can make workplaces more collaborative, creative and productive. One of the world's most influential management thinkers, Adam has worked with clients like Google, the NBA, and Disney Pixar as a speaker and consultant. His TED Talks have been viewed more than 16 million times, and he's the author of threeNew York Times bestselling books: Give and Take, Originals, and Option B with co-author Sheryl Sandberg. On this episode, we talk about how helping others drives our success and how we can build resilience and re-discover joy after setbacks.

Notre Dame women's basketball coach Muffet McGraw is leaving a legacy on and off the court. In 32 seasons in South Bend, Muffet has led the Fighting Irish to two national championships, seven trips to the title game, and nine appearances in the Final Four. She's a vocal champion for gender equality in the workplace and sparked an important conversation on the need for women in leadership.We talk about the importance of having visible women leaders, why she wants to use her platform for change, and how she's built a championship culture at Notre Dame.

In her wildly popular TED Talk, Angela Duckworth shares why grit- more than talent, IQ or luck - is a powerful predictor of success. Angela has explored the correlation between grit and achievement in settings like West Point, the National Spelling Bee, and New York City public school system. Her book Grit: The Power of Passion and Perseverance, has appeared on the New York Times bestseller list for 34 weeks. We talk about how grit can be learned, how to discover what we are passionate about, and what makes gritty individuals different from others. And if you're wondering how gritty YOU are? Take her grit scale here.

Author and leadership expert Michael Hyatt shares his personal productivity framework in his new book, Free to Focus. Productivity isn't about getting more things done at a faster speed; it's about getting the right things done. On this episode, Michael shares how we can free up our schedules for the people and projects that matter most. Learn how to eliminate distractions, set boundaries that protect your focus, and redefine your work so it works for you.

Called "the most inspirational data geek you'll ever meet," Marcus Buckingham is re-defining the future of work. After spending nearly two decades as a senior researcher at Gallup and then starting his own company, Marcus now guides the vision of ADP Research Institute as Co-Head and Talent Expert. In his new book, Nine Lies About Work, Marcus challenges our assumptions about organizations, talent and high performance. We talk about the myths behind many of our common beliefs about work and leadership, and explore how we can all become freethinking leaders who value our unique imprint on the world.

Less than six years ago, University of Buffalo men's basketball coach Nate Oats was teaching math and coaching high school basketball in Detroit. Fast forward to today and he is one of the hottest coaches in college basketball, leading the Buffalo Bulls to three NCAA tournament appearances in four seasons as head coach. On this episode, we talk about his unconventional rise to the top of the coaching world, managing the expectations that come with success, and how he's been able to build a winning culture at Buffalo rooted in the core values of max effort, continuous growth and selfless love.

As the CEO of the Oakland Raiders, Amy Trask served as the highest-ranking female executive in the NFL. Today she's a football analyst for CBS Sports and serves as Chairman of the Board of Ice Cube's BIG3. In her book, "You Negotiate Like a Girl," Amy reflects on her career in the NFL and the leadership lessons she learned on her journey. We talk about how she carved her own path from intern to CEO, her approach to negotiating, and why she never paid attention to gender despite often being the only woman in the room.

Celeste Headlee's TED Talk "10 ways to have a better conversation" has been viewed more than 17 million times. She's an award-winning journalist and the author of We Need To Talk – How To Have Conversations That Matter. On this episode, Celeste shares the simple communication tools she's learned through her research and job as a public radio host interviewing hundreds of guests. Her smart strategies are a guide to have more effective, more meaningful conversations at work and in our personal lives.

As a college football player, Inky Johnson dreamed of playing in the NFL to make a better life for his family. Inky was on the way to achieving his dream when an injury changed everything. What should have been a routine tackle led to a life-threatening injury that ended his football career and permanently paralyzed his right arm. Instead of being defeated, Inky channeled his hardship into a powerful message of overcoming adversity. As a popular motivational speaker, Inky empowers audiences to embrace the daily challenges of life to live with a greater purpose.

From the NFL football field to the stage of America's Got Talent, Jon Dorenbos has captured the hearts of fans with his incredible story of perseverance. After the tragic murder of his mother by his father when Jon was 12, magic and football became his two outlets. He went on to play 14 seasons in the NFL- the majority with the Philadelphia Eagles- before a life-threatening heart condition ended his career. Jon also made it to the finals of the TV show America's Got Talent, showcasing his skills as a magician. He is a regular on The Ellen Show and his book, Life is Magic, will be available in late 2019. On this episode, we talk about the trade that saved his life, embracing change, and showing up with a positive outlook no matter the circumstances.

Daymond John is a branding expert, investor, TV personality, author and motivational speaker. He made a name for himself as the founder of the lifestyle brand FUBU, growing the business from a makeshift factory out of his home into a multibillion-dollar company. Today millions of viewers know him as a judge on ABC's Shark Tank. On this episode, Daymond shares his story of relentless perseverance and the practical advice he's learned along the way. We talk about the idea of failing fast, his unique approach to setting goals, and his tips for negotiating deals.

This special edition of Game Changers with Molly Fletcher features clips and insights from some of our most downloaded episodes of 2018. Hear from guests like bestselling authors Patrick Lencioni, Seth Godin and Daniel Pink, athletes and coaches like NASCAR champ Jimmie Johnson, Hall of Fame pitcher John Smoltz, and Clemson football coach Dabo Swinney, and business leaders like Ginger Hardage (Southwest Airlines), Jenn Lim (Zappos), and Patty McCord (Netflix).

Greg McKeown is the author of the New York Times bestseller "Essentialism: The Disciplined Pursuit of Less." Essentialism isn't about getting more done in less time; it's about getting the right things done so that you can make your highest possible contribution.On this episode, we talk about how to determine what is absolutely essential and eliminate what is non-essential, so that we can focus our time and energy on the things that matter most.

Leila Janah is the founder and CEO of Samasourceand LXMI, two companies that go beyond charity to give work to low-income people around the world to generate life-changing income. Leila is the author of the book Give Work. She was named to Fortune's 40 Under 40list and honored as one of Fast Company's Most Innovative Women in Tech. On this episode, we talk about what's broken about the traditional charity model, the biggest challenges she's faced as a young entrepreneur in Silicon Valley, and how to reverse poverty one job at a time.

Seth Godin is an entrepreneur, best-selling author, brilliant marketer and speaker who's known for "making a ruckus." He's written 19 bestselling books including Permission Marketing, Tribes, and Purple Cow and has the most popular business blog in the world. Seth also runs the altMBA, a four-week online leadership and management workshop, and hosts the podcast akimbo. On this episode, we dig into Seth's new book- This Is Marketing: You Can't Be Seen Until You Learn to See. We talk about building a tribe, how to earn trust, and the three questions every marketer should ask.

Shabnam Mogharabi is the CEO of SoulPancake, an award-winning entertainment company she co-founded with actor Rainn Wilson (better known as Dwight from The Office). SoulPancake spreads joy and celebrates the human experience by producing and curating thought-provoking, uplifting video content. Shabnam is also a New York Times bestselling author of SoulPancake: Chew on Life's Big Questions. On this episode, we talk about how to craft a great story, being intentional about tuning into joy in our daily lives, and the power of tackling tough conversations.

Hall of Fame pitcher John Smoltz loved the big stage. The only Atlanta Braves player to be part of the franchise's historic run of 14 consecutive division titles, Smoltz helped the Braves to five World Series appearances and the 1995 title. In his 21-year career, Smoltz shifted between starter and closer, making history as the only player in big league history with at least 200 career wins and at least 150 saves. On this episode, we talk about how he dealt with adversity throughout this career and the importance embracing discomfort as a pathway to growth.

The New York Times calls him "a sought-after guru to NFL coaches, Olympians, hip-hop stars and Silicon Valley entrepreneurs." Ryan Holiday is a marketing expert who made a name for himself as the director of marketing for American Apparel and has gone on to work with clients like Google, Tony Robbins and Tim Ferriss. He's the bestselling author of The Obstacle Is the Way and Ego Is the Enemy, and his books have sold more than 1.3 million copies. On this episode, Ryan shows us how to turn even the most insurmountable obstacles into advantages. We talk about what we can learn from the ancient philosophy of stoicism, the power of staying present, and why most of our failures are self-inflicted.

Ron Clark is more than just an educator. He has been featured on Oprah and The Today Show, and his school, the Ron Clark Academy (RCA) in Atlanta, is known around the world for its innovative teaching methods. Nearly 50,000 educators, teachers and administrators have visited the Academy to learn the "out-of-the-box" methods for student success, and you've probably seen some of the viral videos of students singing, dancing and bringing joy to the classroom. Ron is the 2000 Disney American Teacher of the year, the subject of a TV movie, and the New York Times bestselling author of The Essential 55 and Move Your Bus. On this episode, we talk about how to really motivate your people to effect change, embracing a fearless mindset, and how to lead with love, passion, and high expectations.

Dubbed a "modern-day Jane Austen," byVanity Fair, author Emily Giffin has touched the hearts of millions of readers with her bestselling novels. Her books have been translated into 31 languages and sold more than 11 million copies worldwide. Her latest book, All We Ever Wanted, is out now. On this episode, Emily talks about the creative process and finding the courage to pursue your dreams.

Under the leadership of head football coach Gus Malzahn, the Auburn Tigers are back in the national conversation. In five seasons as head coach, Gus has led the Tigers to a 45-22 record, a SEC Championship, and an appearance in the 2013 BCS National Championship Game. On this episode, we talk about how he was able to orchestrate one of the biggest turnarounds in college football history, what it takes to change a program's culture, and the importance of setting big goals while embracing the little details.

An overflowing email inbox. Pointless meetings. An endless to-do list. Does this describe your life at work? It's time to shift your mindset from busyness to thoughtfulness by embracing whitespace. Juliet Funt is the CEO of WhiteSpace at Work, a training and consulting firm that helps organizations, their leaders and employees reclaim their creativity, productivity and engagement. On this episode, she talks about the big difference between activity and productivity, the four thieves of productivity, and the huge cost of our culture of busyness at work.

The nature of work is shifting. More people do their job virtually or remotely than ever before, the gig economy is booming, and more companies are using freelance and contract workers. Shannon Miles is the co-founder of BELAY Solutions, a virtual staffing solutions company that is ranked #1 on Entrepreneur's Top Company Culture list in the small company category. She's also the author of The Third Option which explores how you can live and work on your own terms without sacrificing career or family. On this episode, we talk about the shift towards a virtual workplace, practical tools for teams working remotely, and advice for leaders who want to create a more flexible work environment for their employees. If you enjoy this episode and are interested in experiencing Belay's services yourself, you can get 50% by visiting belaysolutions.com/mollyfletcher.

Why do some groups add up to be greater than the sum of their parts while others end up to be less? In his new book, The Culture Code,New York Times bestselling author Daniel Coyle goes inside some of the world's most successful organizations to examine how great cultures are built and sustained. On this episode, we talk about the three skills that generate collaborative cultures and learn how leaders can use these tools to build strong cultures inside their own organizations.

What can the game of football teach us about life and leadership? Everything. Arizona State University football coach Herm Edwards has experienced every facet of the game as a player, ESPN analyst, and coach. Herm has an incredible way of wrapping up decades of leadership lessons from the football world and applying them to our own lives. On this episode, we talk about the difference between people who are interested and those who are committed, what it means to lead with integrity, and why success is sometimes harder to handle than failure. This one is a playbook for leaders in any field.

Bob Goff is the New York Times best-selling author of Love Does. After practicing law for 25 years, Bob gave up his law firm to focus on writing, speaking, and his humanitarian work. He's the Honorary Counsel to Uganda and the founder of Love Does, a nonprofit organization that works to provide educational opportunities in post conflict zones throughout the world. On this episode, we talk about his new book, Everybody, Always, and what it means to love without limits, live without fear, and dream big.

What if we could feel less busy while getting more done? In her new book, Off the Clock, time management expert Laura Vanderkam says: it's possible! Her TED Talk, How to Gain Control of Your Free Time, has been viewed more than 5 million times and she's been featured in The New York Times, Fast Company, and Fortune. On this episode, Laura shares the seven principles that will help you get more done without feeling overwhelmed. Start your clocks, these next 30 minutes will have you re-thinking how you spend your time.

Moments have the power to awaken us, elevate us, and change us, yet many of the defining moments in our lives are the result of accident or luck. In his new book, The Power of Moments, Dan Heath teaches us how we can create more magical moments in our lives. On this episode, we talk about how unlocking the power of moments can transform everything—from customer service to employee experience to our families. Moments matter, and we have the power to create them.

With his infectious energy and unbridled enthusiasm, Clemson football coach Dabo Swinney has everyone taking notice of the Tigers. Under his leadership, Clemson won the national championship in 2016 and has appeared in the College Football Playoffs three consecutive years. On this episode, Dabo shares his inside-out approach to leadership, the defining moments in his own journey, and how he's built a team culture rooted in love, discipline and service.

As the chief talent officer of Netflix, Patty McCord helped create the company's famous "culture deck"—a 124-page document that went viral and has been shared over 20 million times. Sheryl Sandberg called it "the most important document to ever come out of the Valley." In her new book, Powerful: Building a Culture of Freedom and Responsibility, Patty teaches how to build high-performance cultures. Great teams are not created with incentives, procedures, and perks, she says. The best thing leaders can do is get rid of the cumbersome systems for managing people. On this episode, we talk about the biggest mistakes HR leaders make, the truth about what motivates employees, and how to practice radical honesty in the workplace.

Passionate about creating great teams, Patrick Lencioni helps leaders and organizations improve teamwork, clarity and engagement. The founder and president of The Table Group, Patrick is the author of 11 books which have sold over 5 million copies. His work has been featured in Harvard Business Review, Fortune and Inc., and the Wall Street Journal called him "one of the most in demand speakers in America." On this episode, Patrick talks about the five dysfunctions that inhibit teams from reaching their potential. Learn how to build trust, embrace healthy conflict, commit to a goal, hold each other accountable, and get results.

When you see No. 48 ripping around the track with Jimmie Johnson behind the wheel, chances are he's headed for Victory Lane. A seven-time NASCAR Cup Series Champion, Jimmie shares the all-time record with racing legends Richard Petty and Dale Earnhardt and is one of the most accomplished professional athletes in sports today. Forbes named him The Most Influential Athlete and ESPN Magazine recently named him No. 4 on their Dominant 20, highlighting the most dominant 20 athletes of the last two decades. On this episode, Jimmie takes us behind the wheel to tell the story of how a kid from California shook up the racing world. We talk about the keys to his sustained success, the team behind him, and what fuels him on his drive for a record-shattering 8th title.

After asking the question, "What would I do if money didn't matter?," Joshua Medcalf dropped out of his Masters program at Duke University, turned down scholarships to law school, and moved across the country to live and serve at a homeless shelter in downtown Los Angeles. From there, he went on to found Train to be CLUTCH, a consultancy whose mission is a heart-first approach to leadership, life skills and mental training. He's the author of five books, including the bestseller Chop Wood Carry Water. On this episode, Joshua shares the difference between being goal-driven vs. mission driven, the true meaning of mental toughness, and what happens when we confuse what we do with who we are.

Jenn Lim is on a mission to change the way people think about work. She is the CEO and Chief Happiness Officer of Delivering Happiness, a company that she and Zappos CEO Tony Hsieh co-created to inspire passion and purpose in workplaces for a happier world. On this episode, Jenn talks about the science behind happiness, the four components that drive happiness at work, and the reasons why happiness really is good for business.

Timing is everything. So why don't we pay more attention to the "when" decisions in our lives? New York Times bestselling author Daniel Pink shares the research and surprising takeaways from his new book, When: The Scientific Secrets of Perfect Timing. When is the best time to hold a meeting? Should I take a break? When should I go to the gym? Is now the best time to start a new project? Dan answers all these questions and more, revealing how we can systematically make better, smarter decisions about our time.

Wake up! Did you know that more than 80% of our waking time is spent on autopilot? Creativity and innovation guru Chris Baréz-Brown is here to help you break free from this trap. He's helped brands like Nike, Coca-Cola and Sony unleash their creative potential, and now he's bringing his magic to us with his new book, WAKE UP! On this episode, Chris will inspire you to escape autopilot and embrace a more conscious, creative and joyful life.

As former SVP of Culture & Communications for Southwest Airlines, Ginger Hardage spent 25 years championing the values at the heart of Southwest's legendary culture. Her new brand, Unstoppable Cultures, is on a mission to help organizations create and sustain cultures of enduring greatness. On this episode, Ginger shares the core values behind "The Southwest Way," and breaks down how you can build a healthy, strong culture in your own organization.

This special edition of Game Changers with Molly Fletcher features clips and advice from some of our favorite episodes in 2017. Hear from guests like Hall of Fame coaches Geno Auriemma and Tom Izzo, pastor and leadership expert Andy Stanley, bestselling authors Dr. Henry Cloud and Suzy Welch, athletes Chipper Jones and Billy Horschel and more! Show Notes UConn women's basketball coach Geno Auriemma: when it's going great, it's time for a change Michigan State men's basketball coach Tom Izzo: the characteristics of great teams Leadership expert and pastor Andy Stanley: the 3 mistakes leaders make FOCUS Brands COO & President Kat Cole: learning from feedback Vocal coach to the stars "Mama Jan" Smith: delivering tough feedback Bestselling author Suzy Welch: the 10-10-10 rule for making tough decisions Best selling author and psychologist Dr. Henry Cloud: the 4 corners of connection Baseball Hall of Famer Chipper Jones: how to deal with failure PGA TOUR golfer Billy Horschel: the visualization technique Tiger Woods taught him Drop the Ball author Tiffany Dufu: the myth of doing it all

Commander Rorke Denver has run every phase of training for the U.S. Navy SEALs and has led special-forces missions all over the world, including the Middle East, Africa and Latin America. The author of the New York Times bestseller Damn Few: Making The Modern SEAL Warrior, Rorke applies Navy SEAL principles to everyday leadership to help individuals and teams perform at their highest levels. On this episode, Rorke takes us behind the scenes of SEAL training and explains what we can learn from the SEALs about leadership, resiliency and teamwork.

What makes great teams great? That's the question Wall Street Journal deputy editor Sam Walker answers in his new book, The Captain Class: The Hidden Force That Creates the World's Greatest Teams. His answer surprised everyone, including himself. The secret to winning isn't talent, coaching, strategy, or money. It is the presence of a singular leader—those who make up Walker's captain class. But these leaders aren't the charismatic superstars you might expect. So who are they? On this episode, Sam breaks down the seven characteristics of great leaders and challenges our assumptions of what real leadership looks like.

Named one of the World's 50 Greatest Leaders by Fortune, Dawn Staley is writing the playbook for success… in basketball and beyond. A self-proclaimed "odds beater," she discovered her love of the game as a kid growing up in the projects of North Philadelphia. From there, the Hall of Famer has found success at every level as a player and coach. As the women's basketball coach at the University of South Carolina, Dawn led the program to its first national championship in 2017 and was recently named the coach of the USA Basketball Women's National Team. On this episode, Dawn shares what it took to build a winning culture at South Carolina, the key ingredients of championship teams, and how to develop young leaders.

Where do music's biggest stars turn when they need a vocal tune up? Mama Jan. Jan Smith is a Grammy-nominated producer and vocal coach to the stars—working with chart-topping artists like Usher, Justin Beiber, The Band Perry, Rob Thomas, Drake, Sugarland, Ciara, and Collective Soul. In all, over 4,000 vocalists, musicians and producers have turned to Mama Jan and Jan Smith Studios for her tough love training and musical expertise. On this episode, Mama Jan shares her insight on talent development, the value of coaching, and how to deliver tough feedback.

Did you know that the average consumer has to hear something 8 times before actually processing the information? StoryBrand CEO Donald Miller helps companies clarify their message and cut through the sea of noise through his proven formula. His simple framework will transform the way you talk about who you are, what you do, and what you offer your customers. On this episode, Don shares insights from his new book Building A StoryBrand, breaking down the 7 elements of storytelling and explaining how you can use each one to effectively communicate your message.

What if there was an easy, fast way make tough decisions? Navigating the daily dilemmas of work and life, business journalist and best-selling author Suzy Welch developed the 10-10-10 rule, a life-changing strategy for making tough decisions. The former Editor-in-Chief at the Harvard Business Review, Suzy is a frequent contributor on The Today Show and hosts her own digital show on CNBC.com. On this episode, Suzy shares how to filter your decisions through the 10-10-10 rule, explains how to align your decision-making with your values, and discusses how Millennials' ideas about career management are changing the workplace.

What are the essential leadership traits of leaders worth following? Communicator, author and pastor Andy Stanley breaks down the 5 characteristics of next generation leaders. The founder of North Point Ministries, Andy has written more than 20 books and reaches millions of people each month through his sermons, live events, podcast and TV show. On this episode, Andy discusses the three biggest mistakes leaders make, the myth of the well-rounded leader, and his own personal leadership philosophy.

The first female coach in NFL history, Dr. Jen Welter reminds us all that barriers are meant to be broken. Welter coached the Arizona Cardinals' linebackers during 2015 training camp under head coach Bruce Arians and was the first female to play running back for a men's professional football team as a player for the Texas Revolution. Named one of the 25 most influential women in sport by espnW, Welter's inspiring story has been shared in the New York Times, Vogue, The Huffington Post and Fortune. On today's episode, Welter talks about the importance of authentic leadership, the value of diverse teams, and how she got comfortable taking career risks. Her new book, Play Big: Lessons in Being Limitless from the First Woman to Coach in the NFL, is available for pre-order now. Show Notes Why breaking barriers matters (5:00) "No risk it, no biscuit." What Jen learned from Arizona Cardinals head coach Bruce Arians (7:14) Overcoming the fear of rejection (9:10) Own your strengths and your weaknesses (11:18) Getting "punted" into coaching (14:55) How she built connection and trust with pro players (18:10) The value of diverse leadership teams (22:00) What it takes to compete at the highest level (28:32) Her new book Play Big: Lessons in Being Limitless from the First Woman to Coach in the NFL (32:27) Defining authentic leadership (34:40)

All he does is win. In his 32 seasons at the University of Connecticut, head women's basketball coach Geno Auriemma has led the Huskies to 11 national titles, 18 Final Fours, 6 perfect seasons and 45 conference titles. Under Geno's leadership, the Huskies have recorded winning streaks of 90 games and 111 games straight. So what drives one of the greatest coaches of all-time? How does he motivate his teams to achieve record-breaking success year after year? And does he ever get tired of winning? On this episode, Geno takes us inside the locker room to share how he built a championship culture at UConn, the three things he looks for when evaluating talent, and how he gets superstar talent to put team first.

An acclaimed leadership expert, psychologist, and New York Times best-selling author, Dr. Henry Cloud is one of the most influential leaders in personal growth and development. His books have sold more than 10 million copies and he's helped countless people improve their relationships, leadership skills and workplace performance. On this episode, Dr. Cloud talks about the four corners of connection, why it's important to set boundaries, and how to recognize toxic relationships. If you want more, head over to his website for a great collection of resources on leadership, relationships, productivity, and happiness. Show Notes Cloud breaks down the four corners of connection (8:30) Do this exercise to determine if your energy and priorities are aligned (18:15) Stop being afraid of fear (20:55) The importance of setting boundaries (32:05) Resources Mentioned The Power of the Other by Dr. Henry Cloud Boundaries by Dr. Henry Cloud Ego Psychology by Gertrude Rubin Blanck No Man Is An Island by Thomas Merton The Divided SelfD. Laing Love and Will by Rollo May Management by Peter Drucker Recommended For You Did you enjoy this episode? Then listen to: Jim Loehr on the Power of Full Engagement Chipper Jones on What Baseball Taught Me About Failure Isaac Lidsky on Mastering Your Reality Thanks for checking out Game Changers with Molly Fletcher. Be sure to subscribe on iTunes and leave a rating or review!

Once the poster girl for doing it all, Tiffany Dufu is now sharing a powerful message to women: Drop The Ball. As Chief Leadership Officer of Levo and part of Sheryl Sandberg's Lean In launch team, Tiffany's life work is to advance women and girls. If we can learn to let go of perfectionism, Tiffany says, we can achieve more by doing less and achieve better work-life integration. On this episode, Tiffany shares the power in shrinking your to-do list, how to delegate with joy, and what happens when we focus on our most meaningful work. Her new book, Drop The Ball, is out now.