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Eat Sleep Work Repeat - better workplace culture

Eat Sleep Work Repeat - better workplace culture

227 episodes — Page 4 of 5

S4 Ep 81The lies we tell about work (interview with Marcus Buckingham)

If you're interested in workplace culture you might like my newsletter makeworkbetter.substack.comMarcus Buckingham is a research who has specialised in debunking some of the lies that pervade our jobs. His discoveries are eye-popping. Company culture can't be measured, 'OKRs' (goals) never work and much more. It's a compelling and entertaining listen.Get in touch to tell Bruce what you thought - or leave us a review at Apple podcasts.Eat Sleep Work Repeat is part of #PODSTRIKE.Buy 9 Lies About WorkSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sep 16, 201946 min

S4 Ep 80How silent meetings and 'Magic Time' could change your life

On this week's pod, David Gasca and Steven Rogelberg explain how you can fix your meetings to make work less miserable.Firstly David Gasca outlines the Silent Meeting Manifesto. In the world of work we're surrounded with very little scrutiny of the norms of meetings and emails, in that context David's work helps reinvent one of the immovable pillars of work. Download the Amazon Kindle version here. Try a silent meeting and tell us how you get on.Then we spend time with the meeting doctor, Steven Rogelberg (author of The Surprising Science of Meetings). He tells us about 'Magic Time' and more.Our sponsor is Perkbox - the best platform to manage employee benefits.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sep 8, 201940 min

S4 Ep 79Building Culture The Barcelona Way

In 2007 as Barcelona were looking to replace their manager they were faced with a difficult challenge. They decided if they were to move on with a strong sense of sustainable success they needed to think about the culture they wanted to build.They drew up a list of criteria for how they wanted to choose the manager. Interestingly most of the list didn't mention football. Damian Hughes, Professor of Organisational Psychology at Alliance Manchester Business School goes on to explain the Barcelona approach to the challenges they faced.Professor Hughes gives a 5 state model of culture. That was the work of James Baron and Michael Hannan at UC Berkeley’s Haas School of Business. Buy The Barcelona WaySign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Aug 23, 20191h 7m

S4 Ep 78Inside the Liverpool culture of Jurgen Klopp

How did Jurgen Klopp build a culture that has caught the attention of everyone in sport. Including interviews with Klopp, Liverpool players and leading management psychologists we discover the 4 secrets of Klopp's culture at Liverpool (data, a simple plan, inclusivity, psychological safety).You’ll find episodes, transcripts and other good stuff on the website EatSleepWorkRepeat.com.Best articles to read more:BEST READ: New York Times on Liverpool and dataMelissa Reddy interviewA look at KloppHow to improve engagementData and LiverpoolWATCH: How Jürgen Klopp made Liverpool BELIEVE again Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Aug 23, 201954 min

S3 Ep 77Measuring the intelligence of teams

In 2015 Anita Williams Woolley and colleagues published some groundbreaking work understanding the 'collective intelligence' of teams.They asked 'can we judge the cognitive power of a certain group of people?'The answer was that yes, they could and also there were certain things that helped predict this collective intelligence.Professor Woolley explains the part that gender plays in this team intelligence and then gives you a test that you can take to help predict collective intelligence in your own teams. Anita's work is fascinating and immensely thought provoking. Is it time to change your team?You can take the Reading the Mind in the Eyes test here.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Jun 13, 201922 min

S3 Ep 77Play: tales of success from an NHS hospital

A lot of people have asked me if I’m going to do an episode on the importance of play.One of the challenges of the word play is that its such a broad word and its associations aren’t always helpful when it comes to bringing everyone with us but today's guest I think shows what an incredible thing it can be.Heidi Edmundson is an emergency medicine consultant in the Emergency Department at the Whittington Hospital. She wrote this article in the Guardian in January: I introduced fun to the lives of A&E staff. The laughter was infectiousWe explore themes of how you turn individuals into a team? This inspirational senior doctor recognised that exercises her team did on their downtime seemed to energise and inspire them - and made them more connected. I think you’ll end up wanting to read more of the theatrical exercises that Heidi used to help forge a tightly bonded team?Here is a full guide to Forum Theatre and its games.This goes deep - can playing games with each other be a simple way to remind ourselves of each other’s humanity where that empathy seems to be a super power that helps us do a better job?I loved this discussion so much - you can keep up with Heidi here on her Twitter.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Apr 22, 201940 min

S3 Ep 76Culture and conditions under the radar - tales from the gig economy

James Bloodworth lived undercover working in Amazon warehouses, care homes and clocked up hours as an Uber driver to see the realities of modern work for millions of Brits. It makes for a fascinating glimpse at the lives of people who often get ignored from the privilege of the open plan.James' compelling book Hired is out now.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Apr 15, 201945 min

S3 Ep 75Mental Health & Emotions - practical ways of fixing work

This week I talk to Josh Krichefski (CEO, Mediacom UK) and Liz Fosslien (co-author of No Hard Feelings: Emotions at Work and How They Help Us Succeed).Josh explains how they put mental health on the agenda on his firm by starting an honest, open discussion on it. Then we talk to Liz who gives us a users' guide to emotions at work. What can we do to make work a most empathetic way.The Seligman model we discuss is the '3Ps'. Personalisation, Pervasiveness and Permanence.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Apr 8, 201932 min

S3 Ep 74Gender in the workplace - breaking the glass wall

What if the way we've created work was built around the things that men prefer. Sue Unerman makes the compelling case that the workplace has evolved to serve male skills - and that this isn't good for the workplace and it isn't good for workers.Sue Unerman is the Chief Transformation Officer at Mediacom, and also the author of two widely acclaimed books. We discussed her book (written with Kathryn Jacob) The Glass WallFollow Sue on Twitter.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Apr 1, 201923 min

Ep 73Jim Collins on making good culture great

Jim Collins is one of the most respected business writers in the world. With his books Good to Great and Made to Last he became the observer of great companies and what made them special.He's just published a new book which is a supplement to Good to Great (pssssst, read GTG first). Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Mar 18, 201951 min

Ep 72Dave Trott on beating creative blindness (live from IAB Leadership Summit)

Dave Trott is a creative director, copywriter, and author. A colossus of advertising who has been awarded a Lifetime Achievement Award by D&AD.I chatted to him at the IAB Leadership Summit in St Albans.It's not a talk about work culture as such - just a fascinating chat with someone whose job it was to be creative for a living. Dave's latest book Creative Blindness is a riot of colourful stories and lively lessons. Follow Dave on Twitter.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Mar 12, 201941 min

Ep 71Employee engagement // The secret of 'story night'

Today we’re chatting to the MD of the innovations company IDEO, Sue Siddall to hear how they bring the power of telling stories to life in their organisation. In addition we’ve got a legend of workplace study today. William Kahn was responsible for creating two of the big concepts of positive workplaces. He coined the concepts of both psychological safety and employee engagement. William Kahn is Professor of Organisational Behavior at Boston University’s Questrom School of Business. He received his BA in Psychology from Clark University and his doctorate in Psychology from Yale University. Sue Siddall tells us about 'Story Night' at IDEO. Sue is the UK MD of IDEO - a company who often provide inspiration to other organisations when they are thinking of fixing their culture.If you like this, sign up for the New Work Now mailer here.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Mar 4, 201926 min

Ep 70Could laughter be the root of good culture?

If you’ve not already subscribed there’s a weekly email that goes out with the podcast. This week's includes a brilliant article on how small teams seem to be more radical, there’s a couple of discussions about Professor Adam Grant’s work and there’s a really good article on laughter in teams.The laughter in teams article is from some research that NASA is looking at when it comes to casting their first expeditions to Mars. NASA looked at the success of different teams in isolation in Antartica. And it seemed that when there is a joker in the team, someone gifted in the art of lightening the mood it helps the overall morale of the team. I found this one fascinating, in The Joy of Work i talk about the successful Cambridge Boat race team in 2008 whose performance was transformed from a losing practice tie to winning boat race performance when they promoted a funny colleague to the boat. They felt that even though this wasn’t the best performing athlete they all felt themselves to be in a better mental state when he was present. This is really neglected as a component of a happy team and if you’ve read The Joy of Work you’ll know I’m obsessed with it. And it leads on to today’s guest. Robert Provine’s 2000 book Laughter is a real page turner of research about one of the most enjoyable but least studied aspects of modern life. He has also gone on to cover laughter - and other human behaviours in his 2013 book Curious Behaviour - Yawning, Laughing, Hiccupping, and Beyond. Provine is the world’s expert on the subject. When we talked to Professor Sophie Scott in the live episode on laughter at work this time last year she mentioned professor Provine several times, and he’s also been the consultant for products like Tickle Me Elmo. There’s some fascinating discussion. Laughter seems to signal a couple of things, safety and play. He makes a really interesting point at the end about the current state of politics being filled with the opposite of laughter - which is fear and angerThere was an interesting exercise a few years ago (and this was called out in Dan Lyons book lab rats) the exercise was conducted by Dan Ariely looked at the data from Great Place to Work. Ariely wanted to see if they had anything that correlated with stock data, to see if it would give you good investment advice to put money in good culture companies. Great Place to Work has been running since 1981 and each year has surveyed thousands of workers. Ariely looked at the data they had gathered.There was one factor that leapt out. But it was an odd thing. It was safety. Companies where people consistently reported feeling safe at work tended to outperform the stock market average, sometimes by 200%. It applied to physical and emotional safety. The other factor that seemed to correlate was companies that had a strong sense of welcome.If you listen to Professor Provine laughter would be in service of making all of those things stronger. What follows is the science of laughter, why we laugh and what it does. I hope you enjoy it.Robert R. Provine, is a neuroscientist and Professor of Psychology at the University of Maryland, Baltimore. I called him on the phone to pick his brainSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Feb 17, 201932 min

S4 Ep 69Free extract of The Joy of Work

Thanks to Penguin Random House here's a free extract of a couple of different parts of The Joy of Work.You can buy the full audiobook here.:Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Feb 5, 201926 min

Ep 68Cal Newport preaches Digital Minimalism

This episode today is magnificent – you’re really going to be stimulated and challenged by it.Today’s episode is with someone I contacted 2 years ago to discuss his previous book. Cal Newport’s Deep Work was a simple avocation of the process of using uninterrupted concentration to get things done. He’s now back with a new book about taking the same principles beyond work into life. It's a guide for achieving happiness by being more intentional in how you use technology. Some might call it a manual. What follows here is a sensational discussion with Cal - Digital Minimalism is out next week. I heard someone say recently that if you hear a new idea and its not shocking, its not really new. On that criteria this is really new. You’re going to find it mind expanding. Maybe you’ll disagree with it but it will leave you thinking for hours afterwards. Cal believes we should eliminate email. He thinks we should stop being connected to 100s of people on social media. He thinks we should distinguish between social conversation and digital connection. Where we should eliminate all digital interactions. He’s got a way for you to get there. He speaks of three principles of digital minimalismClutter is costlyOptimisation is importantIntentionality is satisfyingHere's a great article on the book.His suggestions in the book – that we touch on are that we should abandon weak digital ties with people. If you find yourself merely liking someone’s photographs in the course of your relationship then you should detach yourself from them. I remember when I was on Facebook thinking I was going to cull anyone I wouldn’t go over and greet if I saw in the street and he says something probably a couple of steps further. Not only is this chat great but he tells me about his next book that sounds incredible. I won’t make a big introduction because I asked Cal to do that himself so here he is. He’s Cal.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Jan 28, 201953 min

Ep 67Long hours and loneliness - fixing workplace misery

This is a podcast about making work better. You can find all of the previous episodes on the website.Here we go, two little things today to make you feel more brainy. It’s Blue Monday in the UK today - the day when we’re told it’s the most miserable day of the year - when we hate our job. By listening to these experts you’ll have some guidelines how you can make work better. They give solutions but I think once you listen to the data you’ll work out what to do yourselves.Firstly something that might not seem directly connected to people in work initially but it’s about loneliness. Julianne Holt-Lunstad, is Professor of Psychology and Neuroscience at Brigham Young University. We start talking about the problem of loneliness in society and we go on to consider how loneliness is growing in work.Next I wanted to talk to two researchers who have set about investigating if working long hours - or working harder leads to greater workplace success. The authors of the paper are the brilliant Argyro Avgoustaki from ESCP Europe and Hans Frankort from Cass Business SchoolRead the paper on fixing work by Argyro Avgoustaki (ESCP Europe) and Hans Frankort (Cass Business School) Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Jan 21, 201929 min

Ep 66Apps, algorithms and your next job

If you're looking to get a job sometime in the next decade - and that includes almost all of us - there's a very high probability that you're going to be exposed to a psychometric test. As they become enhanced by AI and made more scaleable via apps these tests are going to go everywhere. So what are the implications for what work is going to look at.This episode I'm looking into the evolving nature of recruiting and how its changing to accommodate the latest science and also innovations in technology. Firstly I'm going to get my hands dirty testing one of the new evolving candidate testing apps that are starting to emerge. Then I'm chatting to Rich Littledale and he is a chartered psychologist who previously worked at a leadership consulting firm and now helps start ups with their strategic people challenges.Buy The Joy of WorkFollow Rich LittledaleRead more about PeopleUp - Rich's firmSign up for Eat Sleep UpdatesJust a reminder that all of the episodes are live on the website Eat Sleep Work Repeat.Rich Littledale runs a company called People Up. In the show he mentioned a blog post - you can find it here.As Rich there says most orchestras have now introduced blind auditions and in fact most them use carpeted stages to avoid the sound of shoes. Read more here:https://www.upworthy.com/this-orchestras-blind-audition-proves-bias-sneaks-in-when-you-least-expect-ithttps://www.theguardian.com/women-in-leadership/2013/oct/14/blind-auditions-orchestras-gender-biashttps://cos.gatech.edu/facultyres/Diversity_Studies/Goldin_Orchestrating%20Impartiality.pdfSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Jan 14, 201946 min

Ep 65Evidence Based Management - Rob Briner

Buy The Joy of WorkFollow Rob BrinerSign up for Eat Sleep UpdatesRob Briner is an professor of organisational behaviour at London Queen Mary’s University - he's rated the top HR thinker in the UK. This is a brilliant chat. Very much essential listening for anyone interested in HR but also worth listening for those of us who sit thinking ‘what do HR actually do?’ or what should we do to improve things round here.We talk about ‘evidence based management’ - which you can find out more about here: The Centre for Evidence Based Management. I’d researched it but he explained it way better. He ends up giving me his take on work culture and lots lots more. Rob outlines some of the pitfalls that any of us make when we set about fixing work. He also explains the challenges of psychology - discussing something called 'the replication crisis' about large scale studies.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Jan 7, 20191h 9m

Ep 64Ideas, innovation & work (the police episode 2)

Pre-order The Joy of WorkFollow Stevyn ColganSign up for Eat Sleep UpdatesFollowing up the discussion with Andy Rhodes this week it's a second episode about the police. My original plan was to edit both of them to get one episode about the profession but both were too good to chop up. So I want to flag that It's kind of about work culture but also kind of just a brilliant chat with a fascinating person. Consider it as a box set with the other police episode. When it gets into its flow it covers dog shows, walking buses and all manner of brilliance.Stevyn Colgan joined the police after a bet from his dad - which he explains. I was put on him by our last guest Andy Rhodes who told me about ways they used dog shows to reduce the tension on council estates. Rather than chop it down to just cover the way that Stevyn led innovation in the workplace I've just left it intact. He's too interesting for me to butcher the chat.Stevyn is the perfect example of a multi level life via his illustrations he became friends with Douglas Adams and ended up being a writer on the TV show QI. He wrote a book about his police problem solving unit work called One Step ahead. He's actually just published a novel called a Murder to Die For.I'm not gonna lie we spent ages one summer evening sitting in the pub garden of a Amersham pub. My intro is me reminding him about this podcast but the chat it provokes is quite interesting.If you want to learn more sign up for our newsletter at eatsleepworkrepeat.fm - thanks for listening.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Dec 13, 20181h 3m

Ep 63The police: decision making under pressure - life in a high stress job

Pre-order The Joy of WorkFollow Andy RhodesSign up for Eat Sleep UpdatesThis is the first of two episodes on the police this week. One on dealing with stress in 'blue light' professions, one on how to be creative in stressful environments.Andy Rhodes is the Chief Constable of Lancashire - and has responsibility for the wellbeing initiative in the UK police force. He talks through the challenges of policing under pressure. What do you do to stop police profiling people they encounter? The answer starts with how you treat them at work. I think you'll be inspired with the lead that Andy is taking.To hear more about the evidence based approach to wellbeing in the police go to the Oscar Kilo website.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Dec 11, 201845 min

Ep 62Adam Kay - This is Going To Hurt

Pre-order The Joy of WorkFollow AdamSign up for Eat Sleep UpdatesWe’re talking work culture in different ways for the next few episodes. The next two episodes after this are in the police force. But today’s guest is the best selling author of the year - Adam Kay. This is Going to Hurt : Secret Diaries of a Junior Doctor has sold over a million copies. It’s also won the readers’ choice book of the year this year. So there’s a chance you’ve read it and if so you will love the discussion with Adam Kay because he takes us into the working environment in hospitals. If you’ve not read it I could not recommend this beautiful, funny, principled book more. Adam explains in the book that the title Junior Doctor is a touch misleading - everyone who isn’t a consultant is titled a junior doctor. He is successful comedy writer who wrote the book 7 years after leaving the health service after a terrible terrible day at work. He wrote it because he found underpaid overworked health workers being politicised by the vampires who run government. Specifically the multi-millionaire former health secretary who claimed that in some way that doctors were greedy. The book is the funniest thing you’ll read this year and we covered that but we also talked through the working culture in hospitals. US listeners will know that the issue of single payer health care is a hot topic in the US - in the UK we have the NHS and it’s worth saying as Adam says it is a source of national pride. We just need to fund it properly. I hope you enjoy this as much as I did. I joined Adam for a chat at restaurant in West London.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Dec 3, 201830 min

Ep 61How painting the walls pink changed a culture

How can painting the walls of a company change their culture? We explore with Jez Groom today's guest.An episode this week on behavioural science. It was prompted a little by discussions with Seth Godin and others. It was thinking can you change the culture in organisations by the way you engineer choices available to people - and I’m speaking to a behavioural scientist about these things.First a bit of background - we discuss a reading list in the show and I’ve included it in the show notes but it’s worth giving you an intro. One of the best books I love on behavioural science is YES by Noah Goldstein, Steve Martin and Robert Cialdini.In that book they spend chapter after chapter going through how the language that we use to invite people to do things has a big impact on what they subsequently do. TV shopping channels used to say ‘operators are waiting to take your call’ but they realised that that language made customers envisage rows of idle call handlers waiting for any sucker to buy something. So they changed it to ‘if lines are busy please try again later’. Similarly hotels evolved the notes about towels that you see when you stay as a guest. A lot of these things are built on the principles of influence made famous by Robert Cialdini.The authors split hotel rooms, half with a note saying please recycle your towel by hanging it up, the other used social proof by saying ‘most guests at our hotel help the environment by reusing their towels’. They looked at the results. The people who got the social proof message were 26% more likely to recycle their towel. They found that they could easily improve on this by using principles of reciprocation - saying the hotel would make a donation if they reused the towel, and then further by saying ‘to thank you we’ve already made a donation’. And a weird specificity ‘by saying the majority of the people who used THIS room had reused their towel.So if decision architecture can play a part in these things, can it make an impact on work. There may be decision architecture around your office. Maybe there are fewer waste paper bins than before - or you’re encouraged to use different recycle bins that are further away by the company alerting you to the benefits of these things.Today’s guest is Jez Groom who runs the behavioural science company Cowry Consulting.Jez told me at his old company Ogilvy they’d realised they could make breakthroughs in this area when they had introduced a hand stamp on the hand of workers in a food manufacture plant. No matter how much workers were told they needed to wash their hands to prevent kids getting ill or transferring dirt. But only 60% were doing it. They introduced a stamp a brown coloured e coli virus bug. It took 30 seconds to wash off. The bacterial count tumbled but most of this was kept after the 3 weeks of them doing it. The stamp had changed behaviour.Link in to JezFind out more about Cowry ConsultingThe books we discussedThe Joy of WorkYes! 60 Secrets from Science of PersuasionPigeons getting variable rewardsDrunk Tank Pink by Adam AlterBlink by Malcolm GladwellFreakonomicsPredictably IrrationalNudgeSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Nov 26, 201856 min

Ep 60Seth Godin - reinvent your culture

(sound fixed) Seth Godin has been one of the world's freshest thinkers since before the internet was on solid food.After a first career packaging books, he then rose to his own fame creating permission marketing.His blog is many people's favourite stop on the web bus route picking up a million passengers every day.We use his latest book This is Marketing as the model to bring to reinventing your workplace culture. What's the way to use his influence strategies to improve your job?The chat is brilliant and goes everywhere. Clearly Eat Sleep Work Repeat isn’t a marketing podcast but everyone can learn something from Seth.Contact the show [email protected] up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Nov 13, 201853 min

Ep 59Unlocking workplace creativity - Teresa Amabile

Contact the show [email protected] week's episode features the iconic Teresa Amabile - she's a professor at Harvard Business School. Originally educated and employed as a chemist, Teresa received her Ph.D. in psychology from Stanford University.If you're interested in her work this YouTube clip is a great start point.Before the chat with Professor Amabile we talk through the news in work culture this week. Here's the explosive article on Netflix:WSJ on NetflixWSJ on Google's walkoutsYou can pre-order The Joy of Work at Amazon.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Nov 5, 201846 min

Ep 58Alive at work - Dan Cable

Dan Cable is the author of the life affirming and brilliant Alive at Work - one of the most inspiring visions of what work could look like. The discussion covers big themes of purpose and motivation but brings simple practical tips. What are the simple things that any of us could do to our induction processes at work? How could we encourage our teams to bring their selves to work.I mention two articles. One by Sarah O'Connor in the FT and this one by Josh Hall about compulsory wellness.You can get in touch with Bruce here on Twitter. All of the previous episodes are available on the website EatSleepWorkRepeat.fmSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Oct 22, 201837 min

Ep 57Jeffrey Pfeffer: Dying for a Paycheck

Today’s guest is regarded as one of the most influential management thinkers in the world largely because he considers themes and human behaviours that others avoid discussing. Jeffrey Pfeffer is Professor of Organisational Behaviour at Graduate School of Business at Stanford University. He’s author of books like Management BS, Power and most recently Dying for a Paycheck and it’s the last two books that we mainly discuss in today’s chat.Read Dying for a Paycheck and PowerJeffrey mentions this New York Times article about the stress of someone in the legal profession.His book Power has become a global best seller largely because it is a manual for the Machiavellian. It’s a modern day version of Niccolò Machiavelli’s 16th century book The Prince. It’s not that Pfeffer believes this is what we should behave like to be our best selves but rather if we don’t behave like this we’re going to be exploited.In the course notes for Jeffrey's stanford class on power he says that "insufficient sensitivity to and skill coping with power have cost Stanford graduates promotions opportunities and even their jobs".Fundamentally the mistake we’re all making according to Pfeffer is believing that the world is fair. I know I’m guilty of this. Whether you watch US politics or British politics but I certainly find myself looking at current events thinking that a reckoning will come when the good guys will win and sort things out. Spoiler alert. The good guys don’t win. And the source for that point is history.Pfeffer's belief is that in business they don't win so arm yourself. He believes that leaders often ascend to their position not through an innate goodness but because they understand the rules of power.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Oct 15, 201838 min

Ep 56The Good Jobs Strategy

Read more on the Good Jobs StrategyPre-order the Joy of WorkIf you like this the easiest way to get it is to subscribe on Apple podcasts - give us a rating while you’re there.Zeynep Ton is a Professor of Operations Management at the MIT Sloan School of Management.She studies the retail sector and the way that some firms have invested in paying more and doing more for their workers. She studied firms like QuikTrip, Trader Joes, Mercador in Spain - she found that firms that treat their workers better achieve better results. Quik Trips profit is double the retail average - all of her firms are more profitable and show consistent growth. And this is work that needs doing in 2012 The Independent reported that only 1 in 7 British supermarket workers earned a living wage. We’ll talk about how they make their jobs happier but the key parts are they make some key decisions upfront (1) offer less (2) standardise and empower their teams (3) they train their workers to do all of the jobs and (4) they operate with slack - with spare capacity.When I studied Zeynep's work - and even more so when I chatted to her I thought there's something in this that every single company can use.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Oct 8, 201853 min

Ep 55Adam Grant - Optimism about work culture

Professor Adam Grant is the most important business writer in the world - a man who says his study is focussing on how to make work suck less.Adam is author of books like Give and Take, Option B, Originals, he's also the host of a chart topping podcast on work culture called Work Life with TED.Adam Grant has been Wharton’s top-rated professor for seven straight years - his books have told over a million copies .Give and Take examines why helping others drives our success. Originals explores how individuals champion new ideas and leaders fight groupthink; Option B, with Sheryl Sandberg, is a #1 bestseller on facing adversity and building resilience.For more about Bridgwater read here http://uk.businessinsider.com/bridgewater-ranked-employees-by-performance-2018-3The full episode is live on the website: eatsleepworkrepeat.fmPre order The Joy of WorkSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sep 30, 201848 min

Ep 54Testing the New Work Manifesto

Around 12 months ago myself and Sue Todd created the new work manifesto. It was an attempt to start the debate about simple things that we can change. You can find it on the podcast website eatsleepworkrepeat.fm.It's had a briliant response, research companies have asked to help validate it, different professions like doctors and police have been in touch asking if they can adapt it for their working. Lots of companies have told me they've been trying it out with their teams.One person contacted me and offered to share the experience and learnings of the New Work Manifesto in their team. And that was Tom Kegode. I went down one lunch time a few weeks ago to meet Tom and his team at Lloyds Bank Group. Tom is an innovations programme manager who has helped share the new work manifesto across LBG.You're going to hear discussion of various parts of the manifesto and the way that people at Lloyds are trying to make work more positive and enjoyable. Round the table were Lloyds employees Sam, Kate, Miranda, Verica, Ben, Jess, Heather, Shirley, Alastair, Dave and of course Tom himself.If you're interested in using the New Work Manifesto it all on the website, it's not copyright. Use it, change it, remix it, edit it but whatever you do please hit me on linked in or via twitter to tell me how you got on.This is the last in the series. I'll be back after the summer with a stellar list of the people who have done the best research on work, laughter, philosophy and workplace creativity.if you want to hear those episodes you're best subscribing via your podcast app.I appreciate you listening. Please do get in touch.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Jul 2, 201835 min

Ep 53Bringing purpose and autonomy to work

Two practical case studies this week. Businesses who have pulled back the curtain to show how they brought Purpose and Autonomy to life. Brilliant examples of companies trying new things and having success from them.Rachel Bremer is the Communications Director at ASOS. She talks about how they re-energised 4000 young, ambitious employees to keep the business on an incredible growth path.Laurie Young is the Development Director of Thoughtbot. He explains that they made one change that allowed them to get 5 days work done in 4 days - and what happened next.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Jun 19, 201834 min

Ep 52Mental Health & Work - Emily Reynolds

I've wanted to do an episode on mental health for months. But to be honest I've felt really conscious of messing it up. I ended up chatting to the best journalist who writes about it and she suggested that we talk about it.Emily Reynolds is one of the sharpest writers in the UK, writing for publications like Vice, Wired, The Guardian, Stylist. Incidentally she also writes about mental health. Her book 'A Beginner's Guide to Losing Your Mind' is a very readable take on the realities of all sorts of mental health conditions.We talk about how MH impacts those who experience it, how people around them should take account and far more.Also along the way we discuss Emily's blog post 'An Incomplete List of All of the Men In The Media Who Have Wronged Me' which got consumed in the #MeToo movement.Follow her on the internet.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Jun 4, 201844 min

Ep 51Making work more stimulating with side hustles - Emma Gannon

Lots of listeners have been hitting up my LinkedIn saying how can we make work better if we don't have a full-time permanent job. Emma Gannon might have the answer to their needs.Emma is a podcaster, writer, broadcaster, blogger... in fact she's the perfect example of the freelance, multi-hyphenate lives that more of us are living in 2018.A She describes how we can build careers out of freelance living and side hustles. How sometimes we can inspire ourselves and our own creativity with the things we do when we're not doing our main jobs.Emma's podcast, Ctrl Alt Del is a phenom and her new book The Multi-Hyphen Method is out now.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

May 31, 201842 min

Ep 50Does Company Culture Exist? Dr Richard Claydon

Quite a brainy episode today. Dr Richard Claydon is a someone who likes to question why we claim things - he's a natural challenger. He describes himself as a Transdisciplinary Behavioural Scientist and Ironist. He writes some interesting (if a bit too long) things on Linked In that a few people sent to me. We had a brilliant chat for well over an hour but i've tried to edit it into something enlightening and digestible. Richard says something that I've been thinking a lot. We shouldn't be worrying about company culture. Office culture or more probably team culture is the most important thing for us to be focussing on. Richard runs a company called Organisational Misbehaviourist We talk about how the ideas of strategy and culture have an ongoing battle in business circles. In the 1980s and 90s there was a lot of talk about work culture - he explains that this was because the Japanese businesses that were idolised tended to seem to have a good culture. Here's why I find academics have such a valuable contribution to this debate. Richard talks about the work of Professor Joanne Martin from Stanford University who spent time looking at whether you could observe a single culture in organisations. And the answer was you never could. Company culture is a nice story we tell ourselves but it's an illusion. When it's most aggressively implemented it leads to people pretending to go along with it with ironic attachment. What a fascinating idea we talk about Project Aristotle which is a massive piece of work that Google did that looked at the best performing teams. The finding of that work was that the secret of good teams was psychological safety - people feeling comfortable in speaking up with no fear of punishment. Where people could be their complete selves.. This finding drew on the findings of Amy Edmondson - if you're interested in these things here's: A TED talk by Amy Edmondson Read more about Google's Project Aristotle hereSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

May 14, 201827 min

Ep 49Inside the Brain - A Neuroscientist Explains

James Doty is a neuroscientist who has spent his career trying to demystify the power of the brain. He's a Clinical Professor of neurosurgery at Stanford University and founder and director of the Center for Compassion and Altruism Research and Education.If you watch his TED Talk you're going to fall in love with James, a gentle thoughtful guy. He is the New York Times bestselling author of Into the Magic Shop: A Neurosurgeon's Quest to Discover the Mysteries of the Brain and the Secrets of the Heart.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

May 7, 201823 min

Ep 48A Good Day at Work - Sir Cary Cooper

Sir Cary Cooper is a psychologist - 50th Anniversary Professor of Organisational Psychology and Health at the Manchester Business School, University of Manchester. He founded Robertson Cooper - a business which is collection of psychologists and wellbeing experts intent on helping people have a good day at work. Everyone I've met there is just brilliantly inspiring too - which I guess shows good people hire good peoplehe's a brilliant follow on Twitter too @ProfCaryCooperSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Apr 30, 201844 min

Ep 47Being More Pirate

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Sam Conniff Allende has spent his career building a youth marketing agency. Now he's concluded that the way to inspire younger workers is to channel the energy of the Golden Age of Piracy. In a fun discussion of pirates old and new Sam explains how the world would be a better place if we all tried to be a bit more pirate.Sam's book Be More Pirate is published on 3rd May 2018. You can follow him on Twitter @SamConniff and @BeMorePirateSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Apr 26, 201837 min

Ep 46Bad bosses: what makes a good leader?

Dr Amanda Goodall is a Senior Lecturer in Management at Cass Business school. I don't normally do stuff on leaders. There's enough leader lit out there. So I actually came upon Dr Amanda Goodall's work when I was looking at something else. I encountered her work when I was reading about the effect of our bosses on us. Bad bosses are the worst thing at work. Amanda's research says we'll ask twice as much money to work someone who we can't stand. It's way more important than anything else. When someone resigns they resign from an individual not a firm. So then she asked in her research what makes a good manager. She found that statistically people who are the best at management are those who were actually best at the original job. She believes hospitals should be run by doctors. Companies that make tech products should be run by people who build tech products. Football teams should hire someone who was the best footballer. You might think of exceptions and her widely cited work says your examples are outliers.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Apr 16, 201839 min

Ep 45Thought Leaders 2: Chris Barez Brown

Who's Elvis round here? There was a time when answering that question would have earned you a nice cheque from the National Enquirer.The second part of a spotlight on Thought Leaders - the gurus who are challenging the status quo.Chris Barez-Brown is a best selling author, speaker and culture change consultant. …….He says: "We train businesses to manage change"As he describes, Chris provides immerse experiences to improve the culture of leadership teams. These things don't come cheaply - one company told me they'd spent over a million pountsChris talks about something called 'talk it out' that is really interesting. I held this episode back because I was going to do a whole episode about the power of walking because a scientist called Marily Oprezzo who has done a paper on this - I may come back to Marily soon!Always feel free to connect to me on Linked In.Follow us on Twitter @EatSleepWkRptSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Apr 9, 201827 min

Ep 44Thought Leaders 1: Tom Goodwin

Two episodes here listening to some of the people who are challenging, provoking and questioning the status quo.Tom Goodwin Exec VP at the media agency Zenith in New York. He's the head of innovation down there. But on the web is where Tom is a player. He is Linked In's number 1 influencer in the marketing field. That accolade will set you back 560,000 followers. How did he end up there? Well Tom wrote a tweet (or series of tweets) that developed a life of their own. https://techcrunch.com/2015/03/03/in-the-age-of-disintermediation-the-battle-is-all-for-the-customer-interface/Tom has responded to his internet renown with a new book Digital Darwinism - Survival of the Fittest in the Age of Business Disruptionthat's out now. Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Apr 9, 201837 min

Ep 42Laughter - how to bring the LOLs back to the office

A brilliant live discussion from Ad Week Europe on the scientific value of laughter - and how to bring it back to work.Featuring Professor Sophie Scott, broadcaster Geoff Lloyd and sitcom writer Paul Coleman. Hosted by Bruce Daisley and Sue Todd.All episodes are live at EatSleepWorkRepeat.fm. Please like and subscribe.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Mar 24, 201849 min

Ep 41Rituals, Emotions and food

Inside the rituals of two happy businesses. Over the last couple of months a few people have come up to me to tell me stories about things their companies do. Firstly Andy Puleston - a Radio 1 alumni - came up to me and chatted to me about some of the things they did during the Andy Parfitt reinvention. Pizza meetings, heroic leaving speeches and lots of private offices filled with eclectic music and chat. I've let this run on because I found it fascinating. Ask me one time how I applied to get a job at Radio 1. Had an interview with Andy Parfitt and everything. Ah well.Secondly we talk to Claudia Newman - Head of New Business at Young and Rubicon. She tells me about Crisp Thursday and their Start the Week meeting. I loved this chat. Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Mar 19, 201855 min

Ep 40The Culture Code - the best culture book of 2018

The Culture Code is the best book on work culture likely to be published this year. From Daniel Coyle author of the Talent Code, an international bestseller that cracked the formula of individual success. In the subsequent 5 years he's immersed himself in the best teams in the world - Navy SEALS, sports teams and some of the most creative companies in the world (including Pixar and IDEO).Now he's ready to share the remarkable output of his work. Coyle's book gives clear guidance of what anyone who runs a team or works in a team should do. A full transcript is on the website: eatsleepworkrepeat.fmSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Feb 5, 201835 min

Ep 39Cracking the secret of when - Daniel Pink

When is your most creative time of the working day? When should you schedule your concentrated deep work? What the heck is a 'nappuccino' and what will it do for you? Daniel Pink explains how we can use timing to help improve our working environment.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Feb 1, 201834 min

Ep 37#MeToo & Work

As becoming increasingly clear the single biggest issue of work culture in the last 10 years has been the Me Too movement.Louise Ridley and Kirstie Brewer, freelance journalists and founders of Second Source discuss their involvement in the campaign to remove toxic sexual behaviour.Second Source is a group of women journalists trying to tackle sexual harassment in the media industry.Find details here: http://www.thesecondsource.co.uk or follow them on TwitterEmily Reynolds' blog post can be found here.The Vice UK anonymous letter is here: https://medium.com/@v1ceworkersuk/vice-uk-collective-workers-statement-7cd5f9538f24The tweets discussing the response to that letter is here.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Jan 16, 201836 min

Ep 36The New Work Manifesto

Over the last 35 episodes we've discussed improvements to work, now we bring them all together.In discussion with Sue Todd, CEO of Magnetic, we discuss the New Work Manifesto. The manifesto is an 8 point plan, designed to help us improve work and get more from our time at our desks.The manifesto can be found at www.newworkmanifesto.org. Send us your thoughts and suggestions.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Jan 8, 201857 min

Ep 35The Year in Work Culture with Andre Spicer

The dramas at Uber, the reckoning of the #MeToo movement, the BBC pay gap, Bruce is joined by Andre Spicer to debate the biggest work culture issues of the year. Along the way we also discuss Andre's global fame as a lemonade stand pirate.Andre also talks about his two new books this year: Business Bullshit and Desperately Seeking Self Improvement.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Dec 26, 201744 min

Ep 34Are the robots taking over? Matthew Taylor on the future of work

EAT SLEEP SHORT: Are the robots coming for your job? This year Matthew Taylor delivered a report to the Prime Minister looking at the future of work in the UK. Here he explains his outlook on the future of work and how work can set about being a force to increase happiness.Matthew Taylor is the CEO of the RSA. He was previously a political strategist working with Tony Blair.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Dec 21, 201713 min

Ep 33Building teams with grit

Angela Duckworth's Grit was one of the most impactful business books of 2016.Here in an Eat Sleep short Angela talks about building resilient culture and the thing to look for when hiring someone with a gritty tenacity.In her late twenties, Angela left a demanding job as a management consultant to teach maths to seventh graders in the New York City state schools. Angela is a MacArthur “genius” grant winner, researcher and CEO of Character Lab.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Dec 20, 201710 min

Ep 32Culture as the secret ingredient - Richard Reed and the Innocent story

Richard Reed was one the founders of Innocent - the most unlikely David taking on the Goliaths of the soft drinks business. With little more than a perky brand, unbounded optimism and a winning culture they're become the biggest juice brand in the UK.So how did Richard build this exceptional culture? What was the Innocent version of 'Don't Be Evil'? Richard shares special techniques like 'learn one, do one, teach one' that helped share a climate of humble learning.Richard talks about his new book 'If I Could Tell You One Thing' advice from the most respected people in the world, plus Michael McIntyre.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Dec 12, 201737 min

Ep 31Beating Burnout - Managing Energy in the Email Age

VOLUME FIXEDDavid McClements is the founder of Whitewater international training & consultancy” (whitewaterint.com) . He works training and developing top performers. I saw David speak recently and was struck with his willingness to challenge some of the best established ideas.His discussion about Chris Hoy and energy management is fascinating.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Dec 4, 201729 min