Eat Sleep Work Repeat - better workplace culture

The role of managers are pivotal in our working lives but most managers aren't trained or prepared for the responsibilities that they are given.When we look at the research from Gallup about burnout and why people hate their jobs managers are regarded as having the biggest responsibility. Half of people who say they don't rate their manager say they are looking for jobs. So what can we do to make our relationship with our managers better? I chatted to Anthony Painter from CMI.Download the Work Trends deckChartered Management Institute research on the Accidental Manager82% of workers entering management positions have not had any formal management and leadership trainingonly a quarter of workers (27%) describe their manager as ‘highly effective’of those workers who do not rate their manager, half (50%) plan to leave their company in the next yearFull transcript on the websiteFollow Anthony on LinkedInFollow Anthony on TwitterSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Eat Sleep Work Repeat is hosted by Bruce Daisley, Ellen Scott and Matthew Cook. Sign up to the newsletterWe talk through the hottest topics in work:New research says that bosses think going part-time signals the end of career ambitionRadio 5 Live's Nihal Arthanayake says he feels alienated as the only brown face in a sea of white at his workplaceBill Gates advocates for the three-day week but doesn't detail who he thinks is going to pay for itSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Professor Frances Frei is the biggest brain in the field of workplace culture and I was delighted to get another opportunity to talk to her.She explains the one thing that firms should do to fix their cultures (spoiler: train their managers), why she thinks inclusion is a more important element of culture than just diversity.The previous episode with Frances FreiFrances and Anne’s podcast FixableFrances’ and Anne Morriss’ new book Move Fast and Fix ThingsSign up for the newsletter Quotes from the book that I cited: “One way to build cynicism quickly in an organisation, something we see all the time, by the way - is to ask people for their input and then do very little with the information they give you (and take a long time to even do that)’Robert McDonald, former CEO of P&G “Organisations are perfectly designed to get the results they get… if you don’t like the results you need to change the design”. We're often asked for a summary of how to build a workplace where everyone feels welcome. Our short answer is to recruit great people you don't already know, give them interesting work to do, and invest in them as if your company's future depends on it. If they deserve a promotion, give it to them in a timely man-ner. Don't make them wait. Don't make them go to a competitor to get the role, title, and decision rights they already earned on your watch. And in the name of all that is right and just in the world, pay them fairly and equitably for the work they do.”Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Is toxic culture driving your team away?If you’re someone whose job it is think about culture, or maybe you’re a boss who has tried to communicate values to your team then today’s episode is an essential listen.Donald Sull and Charlie Sull are a father and son research team who have discovered extraordinary insights into values and what they look like in the real world.Here are some articles to get you going to understand the world of the Sulls:Toxic Culture Is Driving the Great ResignationThe Toxic Culture Gap Shows Companies Are Failing WomenWhy leaders need to worry about toxic culture?Charlie and Donald have a business that focusses on this called Culture X.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Eat Sleep Work Repeat is hosted by Bruce Daisley, Ellen Scott and Matthew Cook. Sign up to the newsletterThis week we go deep on the latest news about work.ITV tell staff to declare ‘friendships’Moderation staff at Facebook are suing over PTSDBBC staff given help for stress levels'We Had To Remove This Post' - brilliant novella by Hanna BervoetsOobah Butler’s Amazon show on Channel 4Reddit anti workReddit r/LateStageCapitalismMatt’s final comment about having orgasms to boost productivityBig Train sketch: 'no wanking in the office please'Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Eat Sleep Work Repeat is hosted by Bruce Daisley, Ellen C Scott and Matthew Cook. Sign up to the newsletterThis week we go deep on the latest news about work. We discuss:Two thirds of bosses expect a return to the office by 2036KPMG CEO surveyDavid Foster Wallace - This is Water commencement speechShonda Rhimes “Whenever you see me somewhere succeeding in one area of my life, that almost certainly means I am failing in another area of my life”80% of remote workers claim to have two jobsEmail sign-offs are changingCoffee badging as a protest against being in the officeSnail girl jobs (and the toxicity of ‘trends’ about women working less)The gendered nature of WFH assessment (participants in research were less likely to choose to hire working mothers than childless women)Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the newsletterWhat Ange Postecoglou changed at Spurs in his first 100 days: ‘The mood has been transformed’Charlie writes about the oratory of Ange PostecoglouLast week I read something wonderful about the culture of Tottenham Hotspur, I contacted the writer and it felt like it was worth putting out quickly. We’ve got a couple of podcast recorded with Matt and Ellen so we’ll be back for a fuller episode next week.Ange Postecoglou has been the manager of Spurs, Tottenham Hotspur, for around a hundred days. In that time he’s started something of a transformation. And I can tell that because the Spurs fans I know how have started smiling. Spurs have started the season well, currently sitting 2nd in the Premier League. But more than that the players seem to be happy and are playing exciting football.There was a brilliant article by Charlie Ecceshare from The Athletic looking into the culture of the club under Ange, the article talked about how the mood of the club has been transformed.For anyone interested in the impact that cultural change can create it was a fascinating read, full of specifics and clear actions. Aren’t all of us looking to change the mood of our jobs? I got in touch with Charlie and we talked about Postecoglou, culture and the impact that culture has on results. In the show note you’ll find links to Charlie’s articles, YouTube clips of some team talks we discuss and some other things that you might find of interest, like an interview with Gary Lineker. Fabulous interview with Gary LinekerBig Ange motivational speechThank you to Charlie, all of the articles mentioned are in the show notes. What a fabulous discussion. I’m grateful for him taking the time to chat to me. If you’re interested in workplace culture you can sign up to the newsletter in the show notes - and also check out previous episodes on Liverpool FC, Barcelona and the All Blacks.Further listening:Inside Klopp's early days at LiverpoolA close look at Barcelona's cultureThe culture of the All BlacksReinventing the culture of the England team with Gareth SouthgateSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Eat Sleep Work Repeat is hosted by Bruce Daisley, Ellen C Scott and Matthew Cook. Ellen is away this week - we were working hard to squeeze an elite guest in.Amy Edmondson is the most renowned organisational psychologist in the world. In other words she's looked to more than anyone else for the answers of how to fix work.In this in depth discussion she talks us through what she understands by psychological safety, how any of us can create it and what she believes the best team structure is to achieve it.We're also joined by Octavius Black, founder of Mind Gym, who provide behavioural science based interventions for lots of the biggest companies in the world.Amy's new book is The Right Kind of WrongSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the Make Work Better newsletterThis episode explores the concept of fun and its importance in adult life, challenging the misperception that fun is frivolous.What is fun? Catherine Price suggests that it is the confluence of playfulness, connection, and flow.The discussion also addresses the impact of social media on fake fun and the role of playfulness in work and productivity. The conversation explores the importance of fun in the workplace and the impact it has on productivity, connection, and overall well-being. It delves into the challenges of creating a fun work environment, the role of playfulness in building connections, and the significance of in-person interactions. The discussion also highlights the value of fun in education and its potential to bridge social and cultural divides.TakeawaysFun is a feeling, not an activity, and it involves the confluence of playfulness, connection, and flow.The misperception of fun as frivolous leads to the prioritization of fake fun over true fun, impacting mental and physical health.Playfulness is undervalued in work settings, but it is essential for creativity, productivity, and building closer relationships.Social media and technology addiction are designed to induce fake fun through dopamine triggers, leading to habituation and reduced enjoyment of everyday experiences.Creating space for spontaneity and identifying personal 'fun magnets' are essential for experiencing true fun in everyday life. Creating a fun work environment can improve productivity, connection, and employee well-being.In-person interactions play a crucial role in building meaningful connections and fostering a sense of community in the workplace.Fun and playfulness have the potential to bridge social and cultural divides, creating a more inclusive and connected society.Chapters00:00The Essence of Fun: Playfulness, Connection, and Flow08:27The Impact of Fake Fun: Social Media and Technology Addiction15:27The Role of Playfulness in Work and Productivity31:20Focusing on Inputs and Creating a Fun Work Environment34:22The Role of Playfulness in Building Connections39:02Fun as a Tool for Bridging Social DividesCatherine Price is a science and health writer who has written a couple of sensationally timely books.Firstly How to Break Up With Your PhoneSecondly, and today’s discussion focusses on this, The Power of FunI was put on to it by Elle Hunt’s Power of Fun article in The GuardianMemorise it: fun is playful connected flowSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the Make Work Better newsletterEat Sleep Work Repeat is hosted by Bruce Daisley, Ellen C Scott and Matthew Cook.Ellen wrote about her learnings about being a managerDespite government threats of legal action Cambridgeshire council are continuing their evidence-led trial of the 4-day week. “Nine in ten councils are struggling with job recruitment and retention and a four-day working week could be the answer”Ellen mentions this article on Stylist about boundaries (registration required)Half of the employees of Grindr were fired after the firm issued a RTO order. This included 100% of the firm’s trans employees. As Matt points out in the show trans employees are subject to the legislative whims of different states in the US and understandably try to locate in safe places.We talk about the World Values Survey report "What the world thinks about work"People in the UK are least likely to say work is important in their life. It's still seems pretty high, 73% of the UK public say work is very or rather important in their life - but significantly lower than other countries. Other western nations such as Italy, Spain, Sweden, France and Norway all rank much higher than the UK on this measure, with more than nine in 10 saying work is important in their life.Headline warning: This is not a new development. the share of the British public who say work is important in their life has hardly changed in three decades But there are big generational differences in views on whether work should always come first. One of the most interesting charts has been millennial's views crashing: it went from a hustle culture high of 41% in 2009 to 14% in 2022. That is a huge shift in attitudeLibby Sander is an internationally renowned expert on work and the workplace, the MBA Director and Assistant Professor of Organisational Behaviour at Bond University. She is a leading thinker on understanding the future of work, and how we can reimagine it to live more meaningful and creative lives.Read Libby on RTOSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

I’m joined again by new cohosts Ellen C Scott and Matthew Cook.Buy BelongingOwen Eastwood is the most in-demand team performance coach in the worldHe's earned that reputation by delivering break-through results with a diverse range of teams from Gareth Southgate’s England team and the England women’s team, to the senior leadership team of NATO. His former clients represent an elite range of teams who have gone on to achieve incredible victories. We wanted to understand how he did it.What does he say? What does he ask?Eastwood’s approach is consistent. By zooming out and pointing our fleeting contribution to legacy he urges teams to think about their ‘Us’ story. For me this suggests that what he’s actually doing is emphasising a powerful shared identity. In my mind I would see this as activating a visceral bond of community, he chooses to label it as ‘belonging’. That distinction ends up feeling semantic when presented with what his approach achieves.This week on the podcast I’m joined by new co-hosts Ellen Scott and Matthew Cook as we talk to Owen and debate purpose, identity and belonging.It’s a truly brilliant listen.Follow Owen on LinkedInJoe Lycett’s remarkable special - the last 20 minutes of this are astonishing viewingEllen on thinking about leaving work on timeSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

A few months ago I put out a call asking for other voices to get involved in the podcast and I’m delighted today to add Ellen C Scott and Matthew Cook to Eat Sleep Work Repeat.You may have read Ellen’s brilliant writing in The Stylist where she is the Deputy Digital Editor and previously in Metro. She writes and edits pieces on work, mental health, relationships, and more. Here’s her own Substack on work. She is also working on fiction and is represented by The Soho Agency.Matt/Matthew is the founder of theSHIFT, an award-winning learning consultancy that specialises in cultural change inside organisations. He’s basically a people enthusiast who has turned it into his job.I’ll be honest I love talking about work but I was worried that my own perspective might be a bit limiting. First and foremost I ended up as a boss and whether you intend it to or not that skews your perspective. Ellen and Matthew are here to help give a broader view. We loved recording the first episode and hopefully great things are to come.You’ll find more on work at the ESWR website and the Make Work Better newsletter.Today’s links:Ellen’s post about AIThe rise of Millennial MomagersMcKinsey claims to have cracked the formula for hybrid working‘Sorry but productivity is lower at home’ - the article and the discussion of it is covered hereHybrid workers are spending fully half of their work time in meetingsMaker vs Manager ScheduleThe benefit of ‘collective effervescence’ (there’s loads about this in Fortitude, p168)Erin Meyer on the cultural differences of giving feedbackSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sorry for duplicate - the previous version had no intro!If you liked this I actually shared a lot of the data on the newsletter a couple of weeks ago - read that here.Today's episode is an in depth exploration of the latest Gallup Global Workplace Report, Anna Sawyer, a Principal at Gallup takes us through the findings - and the implications for all leaders.Get your hands on Gallup’s ‘State of the Global Workplace Report’Here’s Anna on LinkedInI loved the Gallup report on employee burnout (and I cited the results in the show)We talk a little about the Gallup Q12 criteria that help them form their results, people are asked:I know what is expected of me at work.I have the materials and equipment I need to do my work right.At work, I have the opportunity to do what I do best every day.In the last seven days, I have received recognition or praise for doing good work.My supervisor, or someone at work, seems to care about me as a person.There is someone at work who encourages my development.At work, my opinions seem to count.The mission or purpose of my company makes me feel my job is important.My associates or fellow employees are committed to doing quality work.I have a best friend at work.In the last six months, someone at work has talked to me about my progress.This last year, I have had opportunities at work to learn and grow.Friendship is ‘the privilege of having been seen by someone and the equal privilege of having been granted the sight of the essence of another’ - David Whyte Read the meta-analysis (I *think* only 2020 is released at the moment)Findings: Median percent differences between top-quartile and bottom-quartile units were:• 10% in customer loyalty/engagement• 23% in profitability• 18% in productivity (sales)• 14% in productivity (production records and evaluations)• 18% in turnover for high-turnover organisations (those with more than 40% annualised turnover)• 43% in turnover for low-turnover organisations (those with 40% or lower annualised turnover)• 64% in safety incidents (accidents)• 81% in absenteeism• 28% in shrinkage (theft)• 58% in patient safety incidents (mortality and falls)• 41% in quality (defects)• 66% in wellbeing (net thriving employees)• 13% in organisational citizenship (participation)View the Science Behind the QuestionsSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

If you liked this I actually shared a lot of the data on the newsletter a couple of weeks ago - read that here.Today's episode is an in depth exploration of the latest Gallup Global Workplace Report, Anna Sawyer, a Principal at Gallup takes us through the findings - and the implications for all leaders.Get your hands on Gallup’s ‘State of the Global Workplace Report’Here’s Anna on LinkedInI loved the Gallup report on employee burnout (and I cited the results in the show)We talk a little about the Gallup Q12 criteria that help them form their results, people are asked:I know what is expected of me at work.I have the materials and equipment I need to do my work right.At work, I have the opportunity to do what I do best every day.In the last seven days, I have received recognition or praise for doing good work.My supervisor, or someone at work, seems to care about me as a person.There is someone at work who encourages my development.At work, my opinions seem to count.The mission or purpose of my company makes me feel my job is important.My associates or fellow employees are committed to doing quality work.I have a best friend at work.In the last six months, someone at work has talked to me about my progress.This last year, I have had opportunities at work to learn and grow.Friendship is ‘the privilege of having been seen by someone and the equal privilege of having been granted the sight of the essence of another’ - David Whyte Read the meta-analysis (I *think* only 2020 is released at the moment)Findings: Median percent differences between top-quartile and bottom-quartile units were:• 10% in customer loyalty/engagement• 23% in profitability• 18% in productivity (sales)• 14% in productivity (production records and evaluations)• 18% in turnover for high-turnover organisations (those with more than 40% annualised turnover)• 43% in turnover for low-turnover organisations (those with 40% or lower annualised turnover)• 64% in safety incidents (accidents)• 81% in absenteeism• 28% in shrinkage (theft)• 58% in patient safety incidents (mortality and falls)• 41% in quality (defects)• 66% in wellbeing (net thriving employees)• 13% in organisational citizenship (participation)View the Science Behind the QuestionsSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Alex's book: Work less, do moreMake Work Better newsletter covered the 4 day week trials For today’s episode I went to meet Alex Soujung Kim Pang. Alex has written a lot about our relationship with work, first in his book Rest and now in his book WORK LESS, DO MORE which is a refreshed version of Shorter.When we first spoke the evidence for shorter working was a series of quirky stories of pioneering firms, frequently led by maverick bosses. In the last three years the landscape for shorter working (encompassing all manner of adaptations like four day weeks, compressed hours, 9 day fortnights and more) has transformed. Alex himself has played a role for 4 Day Week Global helping to design the mechanics of programs for test firms.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the newsletterWe’re in a stage place with AI right now where for most of us it’s still a parlour trick. Something that we’ve seen create images of the Pope in bling or summon up meal planners that we’ll never use. But we’ve not really seen how it will impact our jobs.Along the way there have been some huge claims:An MIT study said that knowledge work could become 37% faster and more effective simply by using Chat GPTA study by Github found that software developers were 55% faster using Github CopilotAnecdotally I have heard the same from software developers.And in aggregate there’s certainly a chance that we’re not thinking of the implications of these things. The economist Paul Krugman this week said that if AI is able to deliver an additional 1.5% of growth per year to the economy then we should stop worrying about national debt and a percentage of GDP. Of course, he would say that his own extrapolations on these things are just an attempt to float ideas.That’s why today’s podcast was so important for me to feature. I got the chance to chat to Alexia Cambon, Senior Director of Modern Work Research at Microsoft and Nick Hedderman, Senior Director of Modern Work, Microsoft. The discussion has implications for all of us, and how quickly we set about changing the way we workSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Zeynep Ton is the author of the Good Jobs Strategy - which holds the honour of being the book I refer to the most when it comes to talking about work. In that book she set about making the case for firms to create good jobs for their employees, not just for the moral reason but because it was a route to faster growth. Now she returns with a new book, The Case for Good Jobs, which not only explains the reasoning for creating better working conditions for workers, but also how any firm can set about doing it. At the heart of the discussion is a recognition that workers want to do a good job - and often find obstacles in their way.MIT Sloan Review: When Doing Less Adds Up to MoreThe Obstacles to Creating Good JobsSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Are you touch starved? Do you feel a touch hunger in your life?Michael Banissy is a psychologist whose work focusses on the importance of physical connection between people, he styles himself as part of a group of ‘scientists who stroke’. Touch has become sigmatised by the actions of those who have misused it, to the extent that many of us have become fearful of touching the arm or shoulder of others.Michael Banissy gives a compelling case for appropriate touch, and asks us to rethink the role it plays in our lives.His book Why We Touch is out now. (It’s called Touch Matters in the US). Read more: How touch changes our decision makingSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

An episode today that is a reflection on where work is going and what implications there are for cities, for workers and for life. Dror Poleg is a writer and commentator who thinks about how the internet is disrupting our lives. What sets him apart is his ability to see second and third order effects of change. Dror Poleg's newsletter (and draft book of the future of work) can be found at his website.Join me at Microsoft's event on AI and the future of workJoin me on 25th May at 12.30pm (13:30 CET) when I’ll be speaking at Microsoft’s Employee Experience event.The event is focussed on developments in emerging workplace technologies, such as AI, and how we can optimise employee experience to help balance productivity, engagement, and wellbeing of employees.I’ll be delivering a keynote speech and taking part in a fireside chat with Microsoft’s Alexia Cambon and Nick Hedderman about how we can implement AI in the workplace to build the future of work.To register for your free seat, click the link here.If you're interested in becoming a co-host on Eat Sleep Work Repeat get in touch: eatsleepworkrepeat.com/hostSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Today’s discussion should land you right in the sweetspot of thinking about AI for your own job by taking a step back, by asking yourself how you can connect with AI and why you should. Today’s guest Professor Costas Andriopoulos explain curiosity is the engine of creativity. And by striving to be curious our minds will surprise us with the creativity that results.There was a wonderful piece of work five years ago by Francesco Gino from Harvard Business School that looked into curiosity. It found that of more than 3,000 employees from a wide range of firms and industries, only about 24% reported feeling curious in their jobs on a regular basis, and about 70% said they face barriers to asking more questions at work. In a study of 120 employees it was found that natural curiosity was associated with better job performance, as evaluated by their direct bosses.In the survey of more than 3,000 employees mentioned earlier, 92% credited curious people with bringing new ideas into teams and organizations and viewed curiosity as a catalyst for job satisfaction, motivation, innovation, and high performance.Professor Costas Andriopoulous is a Professor of Management and Associate Dean for Entrepreneurship at Bayes Business School, City of London University.Links for today:Professor Costas' book: Purposeful Curiosity: How asking the right questions will change your life Promptbase - is a marketplace for AI prompts (you’ll get the best value from it if you sign up for a paid subscription on Midjourney). Here’s my own experimentsIf you’re interested in generative AI for business then the posts by Ethan Mollick are essential to follow (‘Come up with names for a pasta restaurant Now read the Igor Naming Guide on how to name companies, give me better suggestions. Check those names for trademark violations. Make up unique names that won't violate trademark, explain them’) I find that having inspiration can prompt your own imagination and this gallery can give you ideas.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the Make Work Better newsletter Ellen Scott is the deputy digital editor of Stylist and someone who has achieved recognition for having a sharp eye when it comes to observing the changing face of work.Ellen was one of the first voices to pick up on the TikTok trend of Quiet Quitting, she's written about 'the ambi-work' movement and continues to give voice to the challenges facing Gen Z and Millennial workers. We talk about whether is as fair a deal today as it always was, and what firms could do to improve things.You can read some of her past articles hereYou'll find Joel Golby's final London Rental Property of the Week linked here.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Are there forces at work that might impact the way work feels? Could we use those forces to make work better?This discussion with Robin Dunbar and Tracey Camilleri took me to places I hadn't expected to go. That hormones, our brains and time would play a part in the relationships we forge at work isn't something that you would expect to find in a company's culture document, but as you'll hear today they forge a vital component of better team work.Hormones are triggered by emotional interactions with other humans. Uniquely they only tend to work face-to-face. Hormones can help us build affinity with others in a powerful way that is often overlooked.Brain-size impacts the connections we have with those people. At the core of human experience is our closest one (or two) relationships. There’s a small circle of 4 or 5 people who sit at the heart of our lives, and up to 15 who make up the majority of our time.And that time is critical for the strength of those connections. We spent 40% of our time with our 5 closest relationships, and 60% with the top 15. By spending time we can become close friends with people in our lives.The Social Brain by Tracey Camilleri, Samantha Rockey and Robin Dunbar is out now.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Today’s episode is a discussion with Amy Gallo. During the pandemic I had a wonderful discussion about work and where it was going and I was delighted to have another conversation with her two years on. Amy is the author of Getting Along: How to Work with Anyone (Even Difficult People) and The HBR Guide to Dealing with Conflict. She also co-hosts the Women at Work podcast, and is a contributing editor at Harvard Business Review, where she writes about workplace dynamics.Articles mentioned:The Harvard study of human life & wellbeing: The secret to happiness? Here’s some advice from the longest-running study on happinessStop Telling Women They Have Imposter Syndrome  The myth of bringing your full, authentic self to work  Amy wrote a wonderful article on psychological safety this week.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Jeremy shares his: free bonus chapterJeremy Utley leads some of the most popular courses on creativity and innovation at the d.school of Stanford University. I was delighted to see that he was making his teaching of such popular courses available to a wider audience and chased him for an interview. This is one of his first interviews to talk about his brand new book Ideaflow.In it he discusses the way to have good ideas, and why most of us aren't willing to do what is required. I loved this discussion. Buy Ideaflow here - and find out more about Jeremy and his co-author, Perry Klebahn, here.Sign up for the podcast newsletter here.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sign up to hear more about Radix Big TentRory Sutherland is one of the most respected brains in the advertising industry, a man whose early endorsement of behavioural economics helped popularise the nascent science. He's also a regular writer for The Spectator and Vice Chief of Ogilvy Group. Rory joins me to interview to talk about my new book, Fortitude, which has become a Sunday Times Bestseller and tackles the myth of resilience.The event was hosted by a brilliant organisation called Radix Big Tent. Radix Big Trent gives a platform for non-partisan conversations about big policy issues, giving a voice to people and places. It provokes and promotes new conversations about the regeneration and renewal of our society in a non-partisan way, inspiring practical actions which demonstrate the value of political intervention and delivering real change in left behind areas.It convenes Summits, Festivals, physical and online events around the country that engage local leaders and ordinary people, bringing them into contact with national policy makers and influencers. If you would like to hear more please sign up on radixuk.orgSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Lots of discussion right now about firms trying to kick start their workplace culture. I wanted to explore conversations with leaders who were leading experiments in how to make things feel different. In what prove to be a pair of candid conversations I talk to two firms who are asking the question if workplaces can be more motivated by trying to vary the ingredients. John Sill tells us how his firm The Foundation are trying out Wednesday plus one, then John Readman tells us how Modo25 have become the latest firm to try the four-day week - with some learnings along the way.If you like this you can sign up to the Make Work Better newsletterSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Come along to one of my free events in SeptemberWe all tell stories all of the time, but what makes a magical, memorable story? What pitfalls should we avoid? This was an issue that I was thinking about. Presentations are stories, and we deliver presentations every day.In my own investigation I found real value in the book by the storytelling organisation The Moth. I was beyond excited when I saw they were releasing a UK edition of the book. One of the authors Kate Tellers joins me to discuss The Moth's approach to making memorable stories. Kate is a senior director at The Moth, helping people transform into storytellers. But she explains something even more valuable, of how The Moth run workshops that allow colleagues to better connect with each other by sharing their stories with each other. How to Tell a Story: The Essential Guide to Memorable Storytelling from The MothCarolyn Martin's story about becoming a Catholic Sister (such a beautiful story)Josh Broder's story about being an extra in a huge film (this is incredible)Kate's own Moth stories are hereSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Professor Sophie Scott is the UK's most recognisable neuroscientist, famed for her passion and her ability to excite interest in a complex field. Her new book, The Brain - Ten Things You Should Know is out now and I got in touch to discuss what any of us can learn about the brain. It's a wonderful discussion that included one detail that stopped me in my tracks.Listen to Professor Sophie Scott on our previous episode about laughterRoyal Institution Christmas LectureWhy we laughCover image by Hugging Face AISign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Lots of my favourite podcasts have gone on summer break, so I wanted to keep putting some episodes out. But maybe you don't want something that is too work related in the midst of the summer, so this is an episode that is more psychology and life than workplace culture. It's a lovely discussion with Max Dickins author of 'Billy No Mates'.I got so much from the book - and from the discussion. Max reflects on the geezerish persona he adopts with workmen in his house and wonders if it's a performance and if it is a performance is it by him, or the workman or both of them. He considers how for many men adult life becomes a process of refusing to demonstrate - and then refusing to experience - joy. As someone asked of him, 'what happened to these men'?The article that the episode is titled after is here - we discuss it in the show: “Men have no friends and women carry the burden”Max's book is available now.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

To find out more about the workplace culture course go to the website or the book page.After recent episodes have made a case that the office might be on the way out, today is a voice who dares to say otherwise. Tom Goodwin is an active voice in media - operating somewhere between provocateur and consultant. He has been voted a top 10 voice in Marketing by LinkedIn, one of 30 people to follow on Twitter by Business Insider, and a 'must follow' by Fast Company. In the conversation we discuss how there's a danger that we might be turning our backs on something special in the office, 'dog mode' and how the best technology is the technology that we have available to us now.Tom's new book is a total rewrite of his first book Digital Darwinism.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

If you're a user of social media, whether Instagram, Twitter or LinkedIn you'll have seen the work of today's guest.Sign up for the free Winning Workplace Culture course here if you prefer Fortitude.Get the Make Work Better newsletter hereLiz Fosslien is half of Liz and Mollie whose perceptive dissections of contemporary anxieties have won hundreds of thousands of fans. Liz talks through her process of creating these atoms of insight and how the response from viewers inspired them to write a new book about how to cope with the major emotions in our lives.A lovely warm summer conversation. You can follow Liz and Mollie on social media - or buy their new book Big Feelings hereNorrie Norrie NorrieSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

A wonderful discussion that I think has got immense to richness to it. I chat to the boss of St John's Ambulance Martin Houghton-Brown (Martin on Twitter). I was struck with the power of the lessons about connection and identity - we often find ourselves throwing these terms around casually but Martin's testimony brings it vividly to life.Find out more about St John's Ambulance - become a volunteerDonate to St John's AmbulanceParkrun research: volunteers see a bigger health uplift than the runnersPre-order Fortitude and get a workplace culture course for free (before 8th July 2022)The book is about resilience - how we get it wrong, and where it really lies. There are a lot of mistakes made about resilience and increasingly our teams are getting fed up hearing us talk about it. Fortitude explores where resilience really lives.The early reviews on the book are sensational.Steven Bartlett said:‘This is a truly refreshing, captivating and important book that shifted my perception on a topic I thought I knew! A must read.’Gary Lineker said:‘A book that confirms what I've always believed, that we can't be resilient on our own. In fact resilience is about all of us being stronger than any of us.’Oliver Burkeman said:‘An important and well-timed book. A fascinating and important pushback against the narrow, joy-eroding version of 'resilience' that would leave us to sink or swim alone, Fortitude is an indispensable guide to a more energising, human, and effective approach to working and thriving in a post-pandemic world’Noreena Hertz, author of The Lonely Century said: 'A thought provoking exploration of what it takes to get through tough times and a compelling endorsement of the power of others to hold us up’.Nadiya Hussain said:'A much needed book that unfolds the surprising secrets of resilience. Something I never knew i needed to read but I'm so glad I did, it’s opened up a whole angle of thinking'Alastair Campbell said:‘A fascinating analysis of resilience - what it is, what is isn’t and why, when we develop it together, it becomes something better and more important, fortitude. It seems that resilience is a team game.’Photo by Jorge De Jorge on UnsplashSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Two things on the podcast today - at the end of the episode there is a discussion with former guest, Brian Elliott from Slack's Future Forum.Ahead of that I want to make an announcement about what I've been working on - with my new book Fortitude.Fortitude is an investigation into the elusive idea of resilience, a book that discovers that resilience is a area filled with mistakes, misdirection and over-promise. The book finds the true secrets of resilience.You can find out all of about the book here or you can receive my workplace culture course for free if you pre-order it now.The Future Forum book 'How the Future Works' is available now.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

“There are two kinds of companies: One is going to embrace work-from-anywhere, and the second is in denial — I feel those companies will lose their workforce. You have to make a choice, as a leader, what kind of company you want to lead” (source)The words of today's guest have stayed with me for the last few months. I'm so delighted to talk to Professor Raj Choudhury from Harvard Business School who will possibly wake you up from a self-created illusion. He'll explain:why WFA is inevitablethe role that top talent have in redefining work for everyonewhy 25% is a magic amount of timewhy WFA presents a win-win-win solution for usI was so looking forward to this and it doesn't disappoint.Read Professor Choudhury's HBR cover article.Here is the audio clip I mentioned.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

If you find yourself becoming interested in the magic of workplace culture one of the go to authors of the subject is today's guest, Dan Coyle.Dan's 2018 book The Culture Code allowed him to go deep with some of the most successful cultures in the world - in the arenas of business, sport and even the military. He's returning after the blazing success of the Culture Code with a book that gives more of the energy of that title but drawn into a workbook, The Culture Playbook - imagine something like a journal with prompts of what to write.He joined me for a discussion where we reflect on the challenges of the last 2 years and what any organisation should be thinking about as they set about creating a winning, forward-looking culture.If you like this sign up for the newsletter - Make Work Better - for a special announcement in 3 weeksSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

We're going deeper into the evidence today with two brilliant guests. Anne Raimondi is COO of Asana who were smart enough to have started a major piece of research into how work is evolving just before the world turned upside down. We're also joined by the most in demand brain in the world right now, Professor Nick Bloom. Nick is Professor WFH, an economist from Stanford University who has been researching remote working for over a decade.Along the way we talk about how the biggest innovations in remote working are yet to come - and are coming from mindblowing places. We talk the changing expectations of Gen Z workers, why Nick doesn't believe we should be giving up our office just yet. We hear where the sweetspot of hybrid working is right now and why a little less freedom and a little more co-ordination is the order of the day.I was desperately trying to get Nick on the podcast and to land Anne Raimondi at the same time is a wonderful stroke of luck.Asana's Anatomy of Work Report 2022 is available here. You can access Nick's work here.Make Work Better on Nick's work **SIGN UP FOR FREE**More from NickA brilliant listen.Some key findings from the Asana report:37% of workers say that they don’t have a clear start or finish time to their working day – rising to 53% for Gen Z employeesManagers spend the most time everyday on work coordination (62%)As an organisation grows so does work about work. Employees at medium and large companies spend 59% of their day on it. That’s 5% more time than small businesses Compared to one year ago:42% are spending more time on email 40% are spending more time on video calls 52% are multitasking more during virtual meetings 56% feel they need to respond immediately to notifications Despite nearly half of employees (47%) finding it easier to concentrate at home, 41% feel more isolated when working remotely  Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Status is a fundamental need for humans.Such a fascinating discussion today. I recently read Will Storr's brilliant book The Status Game and was so taken with it I invited him on the podcast.He quotes Professor Brian Boyd when he says that we:‘naturally pursue status with ferocity: we all relentlessly, if unconsciously, try to raise our own standing by impressing peers, and naturally if unconsciously, evaluate others in terms of their standing’.In study after study it is found that our wellbeing depends on the degree that we feel respected by other people. One study found that the attainment off status of its loss was ‘the strongest predictor of long-term positive and negative feelings’ in subjects.I wanted to pick Will's brains to hear more of this - but also to understand how these mechanisms impact us at work. If you're interested in psychology or just a bit of people watching you'll love the reframing that this discussion provides for us. Along the way Will gives us the definitive take on why Will Smith slapped Chris Rock at the Oscars.Sign up to the newsletterSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

This episode is greatly enhanced by reading the newsletter that comes with it. In today’s podcast I talk to two guests who have slightly different perspectives on how to fix the culture of the Met Police.Dr Megan O’Neill is Associate Director at the Scottish Institute for Policing Research. She has extensively studied the police and has worked closely with them - most notably helping to revise a stop and search policy that was found to be failing. She explains the challenges of the job, and how we should think about getting buy in to reform.Simon Holdaway is Professor emeritus of Criminology at the University of Sheffield. He joined the police after he left school and was promoted to sergeant. His study about the police has explored the culture of the profession and how themes of race could be more effectively tackled. While the police (and the Met) might not feel adjacent to your business there are critical lessons about cultural change.Four lessons of what good culture requires:Space - good culture can't exist when there is no slack in the systemVoice - workers need to feel like they are heard (Megan says this is part of 'organisational justice') - this makes workers feel valuedValues - explaining what the organisation stands for,Middle management - behind any culture problem there's the need to purge the organisation of cultural misfits - getting the middle management right is the best way to make this take holdFurther information:Why drug policy is a racial issueIn the past I've done two episodes about the police here'We will march with everybody': Houston police chief tells protestersSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Caleb Parker is one of the most intelligent commentators on the future of our workplaces (Twitter, his website) and this conversation with him did not disappoint. Caleb is the founder of a flexible workplace offering, Bold, but also host of a truly brilliant commercial real estate podcast called The Work Bold Podcast. I found Caleb's podcast via Antony Slumbers Twitter feed and it's become part of my weekly routine as it normally drops in time for my Sunday run. (BTW Antony was a former guest who shared with us the perspective of the commercial real estate sector early in the pandemic. I found the dialogue with Antony so rich that I wanted to seek another update from the sector.The second half of the discussion is especially strong. I ask Caleb to give the stump pitch for the office and his answer is stunning. He also shares a stark warning that 'bad culture is a bigger threat to the office than the pandemic'.Caleb also shares with us the perspective of his most inspiring guest on his own podcast - who outlined what is a breathtaking approach to the future office.Here is the episode that he mentions with Michelle Schnieder.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Last year I did a few episodes looking to see how firms were tackling the return to the office (the return to work - THE PLACE) but they were all small workplaces. Organisations that could make nimble actions, I wanted to see how a big firm handled these things. I contacted Tom Kegode, the lead for Work:Lab at Lloyds Banking Group. Lloyds employs 70000 people across hundreds of sites. It is logistically intense to make hybrid work for them.Tom is a brilliant bright leader intent on creating something sustainable and special in the bank. He is thinking of creating co-working in branches. He is leading best practice about different workstyles in an organisation that isn't mandating any rules. In classic egoless style Tom brought along his colleague Josh Reynolds who works in employee experience. You can find them both on Linked In here:Tom Kegode is the leader for Lloyds’ Work:Lab initiative.Josh Reynolds sits within colleague experience.Sign up for the newsletter.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Professor Lynda Gratton is one of the world's leading experts on business and the future of work. She's on speed dial with the top CEOs and is a regular at Davos and the World Economic Forum. Her HBR cover article about 'doing hybrid right' has been the navigation guide to the last two years for many firms, and she's turned her thinking into a brand new book, Redesigning Work. She shares with me the questions she's asking of leaders in her MBA course and where she thinks work will go next. Along the way she also gives a shout out to her article about management in the remote era.If you like this sign up for the Make Work Better newsletter.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Two outstanding conversations trying to make sense of what is happening around work. Firstly I chat to Brian Elliott who leads the Future Forum, a group led by Slack. they released a new report surveying workers in the UK, US and other major countries. Here are the topline findings - but the conversation goes way beyond this.UK knowledge workers are most likely to say they want flexibility in where they work (81%)60% of UK knowledge workers are more open to changing jobs in the next year69% UK knowledge workers say they want to work hybrid - 58% are currently doing soBrian also gives a shout out to Donut - a tool to build serendipity.Then I speak to one of the most respected thought leaders in making sense of the future of work, Julia Hobsbawm is the sought after intelligent voice when it comes to future of work discussions. She chairs the Demos 'Workshift Commission. Her new book, The Nowhere Office is a confident reflection about how we can tackle the future - it’s out for pre-order now. We talk about office politics, establishing what Leesman call our 'workplace why' - and how we can make hybrid work. Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

 As we start a new year considerations about the jobs we do have never been more prominent. One headline this year has already suggested that up to three-quarters of us might be considering changing jobs. Intriguingly money doesn't appear to be in the top five reasons to make a change.I wanted to understand what was going on here, and what any of should be doing about it. Helen Tupper and Sarah Ellis are the UK's most respected careers coaches. Their first book The Squiggly Career is a perennial bestseller, and has become adopted into the lexicon of how we talk about a renegotiated relationship with our careers. Their TED Talk has received millions of views. They have a new book out, You Coach You, which offers practical coaching for anyone curious about changing their career. Some of their suggestions - like job scanning - will help you reorientate what you want from your job - and how you can achieve it.Whether you're thinking about changing work - or just have friends who are considering it - this is a great episode to help us reflect on what we want from our jobs.Buy You Coach You nowSign up for the newsletterSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Pre-order DisconnectedAt this time of year I find myself listening to more podcasts I’ve released two episodes this week. One is a truly brilliant discussion about how simple decisions can transform workplace culture. And the second is not really about workplace culture but is a stimulating reflection on the way we’re living .A couple of years ago I loved Jia tolentino’s Trick Mirror which was a sparklingly intelligent reflection on the way that the internet is evolving. And along the same lines is a brand new book, Disconnected by Emma Gannon. Emma is increasingly accomplished in multiple fields, she’s a novelist, a non-fiction writer and also an incredibly successful podcaster with over 10 million listens to her podcasts.She’s written a new book which comes at a time that a lot of us are considering renegotiating relationship with our phone. But how can be not lose what we love about our devices which increasing our connection to those around us - a great discussion.Along the way we also talk about her brand new writers' journal which you can find out more about here.Photo by Rahul Chakraborty on UnsplashSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

How did thinking about workplace culture increase the profitability of firms?I was doing some thinking for some businesses over the last few weeks and the work of one person sprung to mind. Zeynep Ton is a professor of operation management at MIT Sloan School of Management. She found herself looking at the challenges that some businesses had with high employee turnover. They were losing a lot of people. It was causing their service to suffer - it was also costing them a lot of money training and recruiting people. Sounds familiar?From this it lead to another understanding. Some organisations by thinking about and planning the employee experience of work create jobs that were less stressful and more rewarding. It struck her that quite often companies don’t want to make decisions or create limitations for fear of upsetting customers. But in the process they become more muddled for customers and less rewarding for employees.Zeynep goes on to say that the firms who think about these things and set about creating good culture and good jobs (a) are more profitable and have higher revenue (b) build more sustainable businesses so their stock does better.Here are her 4 pillars:operational simplificationstandardisation AND empowermentcross-trainingoperating with slackGood more about the Good Jobs StrategyRead Zeynep's bookSign up for the Make Work Better newsletterSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Over the last few weeks the newsletters that have achieved the most resonance were related to having a friend at work. For many of us our favourite jobs were enhanced by having a desk buddy - or a group of friends we could laugh with. But for many people their experience of work is increasingly lonely - maybe they had friends when they were in the office but that experience has transformed in the last two years. Yes, we've managed to get our jobs done, maybe our domestic life has even improved but work just feels a little more isolated and joyless.How big an issue is this for us? Noreena Hertz is here to persuade you this silent spread of loneliness has wide reaching consequences, both for our organisations and for our societies.In a brilliant and wide-ranging discussion we discuss why loneliness matters and what any of us should be thinking about to make our experience of work more complete. If you enjoyed this then this week's newsletter covers adjacent themes: sign up herePhoto by Lowie Vanhoutte on UnsplashSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

What can we learn about what is going to happen next with work by chatting to the leaders of the sector that supplies our workplaces? You might think very little. There’s certainly no shortage of people in the commercial property sector who have been intent on suggesting that we need to go back to the rat race of all office/all the time.But in that space there are some visionaries who are helping us seeing what is staring us in the face. Last year we’ve spoken to Antony Slumbers, on the newsletter I’ve shared links to the Work Bold podcast by Caleb Parker.Get Cushman & Wakefield’s Return to the Office reportRead more of the C&W Futures postsSign up for the podcast's newsletter - Make Work BetterToday I add Richard Pickering to that list. I was delighted to hear Richard, someone whose writing I’ve been following for a couple of years, speak at an event I was presenting at.We had such a stimulating discussion on the sidelines that I was desperate to persuade Richard to come on here to talk. Richard is the Chief Strategy Officer at Cushman & Wakefield, one of the largest commercial real estate services companies in the world. His job is to make sense of the changes happening in the demand for property and to advise clients where we’re going.He’s straight talking - both about what the office needs to adapt and how this is going to have ripple effects for companies and cities.We talk about: How we’ve only just started understanding different modalities of workHow firms might start including commuting time in the working dayHow cities might start offering public transport for freeHow cities will become youngerSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Oliver Burkeman was a productivity geek. He was the guy trying to get it all done. He was that person, convinced he could optimise living to get the most out of life, writing about it in a wry, detached way in a Guardian column.In this episode we talk about his pursuit of elite productivity - but also what it taught him about the ultimate goal of managing one's time. A truly brilliant discussion.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the newsletter Over the last few weeks I've been intrigued with the firms who have chosen to bite the bullet and ditch their office. What are their philosophies about getting colleagues together in person? How do they think about recruiting? What software tools do they use? What made them make the leap?First up I talked to Camilla Boyer who plays a leading role at making the culture at events platform Hopin. Andrew McNeile is the Chief Customer Officer for Thinscale - a company that supplies secure remote working software for outsourcing firms. One of their customers has 375,000 user on their remote work systems. Then I chatted to Lewis Clark at Qatalog he is responsible for storytelling at Qatalog who are remote first (but he spends one day a week in the office).Then I realised all of these firms were in some way invested in the shift to remote working so I talked to a real person - Lisa Freshwater has been helping Blood Cancer UK ditch their office for good. Finally I chatted to Dan Sodergren whose company YourFLOCK is fully remote.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

How can we use the power of psychotherapy to help us in our jobs? A brilliant discussion with psychotherapist Naomi Shragai where we talk about how her practice has increasingly brought workplace issues to her coach.We cover:how imposters' syndrome might not be a disaster for your careerhow to tell if your boss is a narcissisthow to deal with boss who is a people pleaserIf you're a people watcher or amateur psychologist you're going to love this. Naomi's new book is The Man Who Mistook His Job for His Life: How to Thrive at Work by Leaving Your Emotional Baggage BehindSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.