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Catalyst

538 episodes — Page 3 of 11

Ep 437The People Side of Product: On Building Collaborative Relationships

Chris and Gina on how to build trust with clientsGreat product can only happen with trust. This week Chris and Gina sit down to chat about something that is arguably more important than fulfilling a contract - your relationship with your stakeholders. Chris and Gina share the dos and don'ts of stakeholder engagement so you can create an open dialogue to better support the client’s priorities. Forget the software and hardware, it's all about how you work with the team. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 11, 202434 min

Ep 436One Gripe: With Jim Brusnahan

Clarios’ Jim Brusnahan on his leadership ideology where you get to complain…but just once When Jim Brusnahan sees that his team is hurting or encountering blockers he invites them to a gripe session. They go around the table and share their complaints. As Global Functions IT Business Partnership Lead Jim is well versed in dealing with people, relationships and politics, and over time he developed the one gripe system to help his team process their emotions. This week Jim chats with Clinton about healthy ways to navigate complex interpersonal conflicts in the workplace. Links: Clarios Jim Brusnahan - LinkedIn See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 4, 202439 min

Ep 435From the Archives: Design Led Exploration

Clinton chats with Ash Howell and Dave Schell on how to involve design early on When should design be brought into the process? In this archived episode, we learn from NTT DATA’s own Dave Schell and Vectorform’s Ash Howell that it should be brought in as early as possible. They share tips on how to get the design conversation started early and why it will leave your customers happier. Links: VectorformSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 28, 202437 min

Ep 434From The Archives: On The Public Sector

Gina, Natalie Kurz and Cathy LoDucato discuss the importance of digital development in the public sector All too often users come away from using a public sector website or app feeling frustrated and confused. In this archived episode, Gina is joined by Natalie Kurz and Cathy LoDuca to discuss the unique product challenges that are faced when working in the public sector. They also share ways to improve public sector systems and share websites/apps that they love. Links:US Website Design System  US Digital Services 18F US General Services Administration  USPS Informed Delivery Park NYC App US Social Security Administration  Nixle App See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 21, 202430 min

Ep 433Product Portfolio: On the Stocks and Bonds Analogy

Chris and Gina on looking at your business like a portfolio When it comes to personal finances bonds are generally low-risk and stable and stocks are high-risk, high-reward. Ideally you have a mix of both. Why not look at your business product portfolio in a similar way? This week Chris and Gina take a look at this analogy and talk about the importance of having some high-risk products that lead to transformational change and how to build your case around these products.Links: This Might Get Me Fired - Greg LarkinZoning in on the win: Navigating real transformation with Geoffrey MooreSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 14, 202431 min

Ep 432Deep Work: On Quality Over Quantity

Chris and Clinton on how to focus more on less Some work days can feel like you’re stuck on a hamster wheel, you’re busy all day but then you realize that you haven’t moved an inch on any meaningful work. This week, Chris and Clinton help us get off the hamster wheel. Drawing on ideas from Cal Newport’s book Slow Productivity, they break down how you can slow down and focus on creating quality over quantity.Links: Slow Productivity Cal NewportSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 7, 202430 min

Ep 431From the Archive: Frictionless Enterprise

Nate Berent-Spillson on reducing friction and improving momentum In tech, change is a constant. In this archived episode, Nate Berent-Spillson, the author of Frictionless Enterprise, chats with Clinton about how to embrace change in your enterprise. What if instead of fighting change, you could use change as a driving force to empower innovation? It’s time to embrace a frictionless enterprise! Links: Frictionless EnterpriseSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apr 30, 202440 min

Ep 430CancerBuddy: With Christina Merrill

Christina Merrill on why and how she developed CancerBuddy Being diagnosed with cancer or supporting a friend or family member through a cancer diagnosis can be a lonely thing. Luckily there is a new app that’s trying to change that. This week, Chris and Gina sit down with Christina Merrill, the President and CEO of the Bone Marrow and Cancer Foundation and the creator of the CancerBuddy app, to talk about why she wanted to develop this app. She shares why support systems can be so life changing for cancer patients and explains how a dating experience informed the way she developed the app.Links: CancerBuddy CancerBuddy - Apple StoreCancerBuddy - Google PlayBone Marrow and Cancer FoundationSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apr 23, 202430 min

Ep 429Paid vs Free: On the New Subscription Model

Chris and Gina on what payment model works best for usersBack in the day people paid for cable packages and big bundled deals. Then many products moved to a free, ad-supported model. Now it seems the industry is leaning somewhere in the middle. This week Chris and Gina talk about the history of product payment models and discuss current trends in paying for software. Links: MonarchCredit KarmaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apr 16, 202435 min

Ep 428Is Design Dead?

NTT Data’s Dave and Chappell join Chris to debrief on an important question: is design dead?Bringing the slack discussion into the real world - NTT Data’s David and Chappell Ellison discuss the state of design with host Chris LoSacco. Sparked from the article “The big design freak-out” by Robert Fabricant, the three grapple with the state of design and what the next phase is. From design fighting for a seat at the table, leading the table, to now - a moment where automation feels like it threatens everything designers have fought for. Is this the moment to freak out or are we entering a new moment in the design landscape?Links: The big design freak-out: A generation of design leaders grapple with their future See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apr 9, 202443 min

Ep 427Making Maps Easy: With Felt

Loren Baxter from Felt on how to build maps for the browser Making maps is no easy feat, there’s large data sets and layers upon layers of spatial information. Luckily, Felt is simplifying the art of map making. This week, Loren Baxter, the Head of Design at Felt, joins Clinton to chat about developing a collaborative, web-based app that is democratizing map making. Loren breaks down how they built this tool for experts and beginners alike and shares examples of how people are using Felt for anything from environmental protection to real time disaster response. Links: Felt See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apr 2, 202434 min

Ep 426Open Talent Revolution with John Winsor

Author and entrepreneur John Winsor discusses the open talent landscape with Clinton. In this episode Clinton discusses the future of work with John Windsor, a renowned expert on open talent, author and entrepreneur. They explore how enterprises are adopting a blended workforce, integrating full-time employees with freelancers and third-party providers. John emphasizes the importance of leveraging global talent to drive innovation and solve complex problems. The episode covers the role of technology in enabling collaboration with external talent and the need for a growth mindset to overcome traditional barriers. For an even deeper dive, check out John's book, "Open Talent."Links: John’s websiteOpen Talent: Leveraging the Global Workforce to Solve Your Biggest Challenges by John WinsorTopcoder"Abundance" by Peter DiamandisOpen AssemblyMike Morris - TorcCatalyst Episode 398: The human cloud – Discover how to harness the open talent ecosystemSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mar 26, 202447 min

Ep 425The Best Sales People? Givers, Not Takers

Gina and Chris start with the premise that we are all salespeople, whether the word is in our title or not. If you’re delivering the product, you’re selling. If you’re asking your boss for a promotion, you’re selling. If you’re trying to persuade your kid to go to the museum - you’re selling! But in this episode Chris and Gina argue that what motivates the sale should come from a place of empathy, kindness, and desire to give rather than take. Chris touches on the stigma attached to the word ‘salesperson’ and Gina shares a recent example of when she was surprised, and crucially motivated, by an unexpected tactic. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mar 19, 202438 min

Ep 424Looking Into the Future: With Scott Campagna

Scott Campagna reviews the Apple Vision Pro In February 2024, Apple launched their new Apple Vision Pro (AVP), a wearable spatial headset that you operate with your eyes, hands and voice. This week Clinton is joined by tinkerer and Launch by NTT DATA’s Lead of Emerging and Immersive Technologies Scott Campagna to share his initial thoughts on the Apple Vision Pro. He reflects on some of the product's limitations - notably that it still looks pretty silly. Is the Apple Vision Pro just a fun gimmick or could it bring real value?Links: Apple Vision Pro See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mar 12, 202439 min

Ep 423Unlocking Business Value: Lessons from the NFL's Playbook

Keith Buehlman on the parallels between the Superbowl and Enterprise business agility. On this episode Clinton is joined by Keith Buehlman, Chief Digital & Strategy Officer at NTT Data to discuss what lessons can be learned from the NFL’s global expansion when it comes to  enterprise business agility. From scaling product delivery and value networks to enhancing customer experiences, Keith and Clinton break down what an organization can take away from the NFL.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mar 5, 202442 min

Ep 422Driving Customer Experience: With Penske’s Jonathan Gibson

Jonathan Gibson on building a great customer experience at the IndyCar races The Indy 500 is the largest single day sporting event in the world, amassing 300 000 spectators. This week on Catalyst, Chris and Gina are joined by Penske’s Executive Vice President of Marketing and Business Development, Jonathan Gibson, to discuss how to create an intimate customer experience for hundreds of thousands of people. Jonathan breaks down all the customer touch points they’ve invested in and shares how technology can help thousands of visitors enjoy IndyCar race day. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Feb 27, 202433 min

Ep 421Tech for the Future: CES vs the Japan Mobility Show with Clemens Conrad

Clemens Conrad has been jet setting to learn all about what's new and upcoming in tech. Listen into his conversation with Clinton to get a peek behind the curtain. Back with Clinton on this week’s Catalyst episode is Clemens Conrad, Launch by NTT Data’s Practice Lead for the Future of Mobility. You may remember Clemens from our November episode The Evolution of EV’s! He returns to share all about new tech he witnessed from CES 2024 and the Japan Mobility Show 2023. From new sights to see in Las Vegas to using autonomous vehicles for mining, these shows were packed with new innovations that may just change the world. Links:CESJapan Mobility ShowThe SphereThe Alpha-able LG CarLG’s Bon Voyage camperLillium JetFigure x BMW CollaborationApplied EVThe Evolution of EV’sSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Feb 20, 202442 min

Ep 420Frictionless Enterprise with Nate Berent-Spillson

Back with Clinton on this week’s Catalyst episode is VP of Engineering and, now, author Nate Berent-Spillson. Nate’s book, Frictionless Enterprise, was released November 2023 and he is here to chat about the aftermath. What are people saying, what was unexpected, and where can you find a copy of the book! Tune in for more tidbits of knowledge about creating a Frictionless enterprise and what it’s like to write and release your first book. Links:Frictionless EnterpriseNate’s LinkedInSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Feb 13, 202439 min

Ep 419Trust Your Hunch: Balancing Data and Instincts in Decision Making

A viral video of Jeff Bezos talking about hunches sparks a conversation between Gina and Chris in this week’s episode. Bezos shared how he listened to his gut over the data presented, with positive results. Gina and Chris respond by discussing the principle of being data-informed rather than data-driven, and when to challenge the evidence and instead trust your instinct. They share wisdom on how KPIs can become problematic, and how every phase of product development and customer experience requires a unique blend of objective and subjective decision-making. Links:The LinkedIn viral video of BezosGoodhart’s LawSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Feb 6, 202429 min

Ep 418Introducing Launch’s New President - With Tammy Soares

NTT DATA has a new President! Tammy Soares has decades of experience in digital transformation and design-led thinking. This week on Catalyst Tammy joins Clinton to discuss her new position at Launch by NTT DATA. They discuss why she’s excited to join the Launch team. She shares some leadership lessons and explains how technology can transform industry, business and lives. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 30, 202434 min

Ep 417Designing ethical AI

Chris and Gina dive into the ethics of AI with Northeast General Manager of Launch by NTT Data and professor Lisa Woodley.The boom of AI over the last year has brought up questions new, and old, about the ethics of the technology we use on a daily basis. From “is it okay that the person on the phone doesn’t know they are talking to a bot?” to “how do we ethically use journalistic data?” There is so much unknown about the way this impacts our lives and society. Lisa Woodley, General Manager of Launch by NTT Data and professor of UX Design, joins hosts Chris and Gina to dissect these questions and more. She dives into what the role of the designer is in AI systems, and gives insight into how the next generation of designers approach technology ethics. Links: Unmasking AI by Joy Buolamwini Lisa’s LinkedInSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 23, 202438 min

Ep 416Pushing the Boundaries of Fantasy Sports

PrizePicks’ Brian Huss joins Clinton to talk about the intersection of fantasy sports, community, and technology.For so many of us, sport isn’t just about wins or losses, it’s about the experience. This week, Brian Huss, VP of Innovation at PrizePicks shares how his team is pushing the boundaries of fantasy sports, to bring together fans with highly engaging digital experiences. Brian and Clinton discuss building community alongside great products, informed by prototypes and consistent feedback. Plus, Brian gives us the origin story of Community Plays where multiple members can join forces and root for the win together.Links:PrizePicksSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 17, 202439 min

Ep 415Building with the End User in Mind

Clinton is joined by Heather Hudnall, NTT Data’s chief nursing informatics officer, about building medical software that is usable at all points of entry.When it comes to your medical care, we hope and expect the best - but that’s not always what we get. NTT Data’s chief nursing informatics officer Heather Hudnall guests on this episode to dive into how we change that narrative with technology. As a former RN she is well versed in the needs of nurses doing the work on the ground and has translated those needs and desires to technology that falls into their workflow with ease and centers patient care. Listen in to Clinton and Heather's conversation about how these lessons can be translated across the industry. Links: Heather’s LinkedInSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 9, 202435 min

Ep 414Design that Scales - With Dan Mall

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 2, 202444 min

Ep 413Holiday Re-Run - Omnichannel Strategy with Holly Kessinger

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dec 26, 202339 min

Ep 411Creating Innovation Gardens with Trevor Anulewicz

Catalyst host, Clinton, chats with innovation and design strategist Trevor Anulewicz to discuss innovation at a repeated scale for the enterprise.Innovation historically has not been in an enterprise's lane. Enterprises stick to what they are good at and innovation has stayed in the start up’s lane. But with the right processes and infrastructure - enterprises can change, and maybe even should. Trevor Anulewicz joins Clinton today to dive into how enterprises can do innovation on a repeated scale so that they can succeed far into the future. Often innovation theater can stunt this growth but innovation gardens, that we invest in and cultivate consistently, can be so important for when companies are inevitably in trouble. Tune in to hear how your enterprise can invest in finding new, novel and valuable opportunities to innovate. Links: Operationalizing Repeatable Innovation - NTT Data Trevor Anulewicz LinkedIn Zoning in on Zone to Win with Geoffrey Moore See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dec 12, 202342 min

Ep 410With EX comes CX - With Kim Curley

Kim Curley on how organizational culture can affect customer experience Software is straightforward, it’s people that are complicated. This week Chris and Gina sit down with Kim Curley, NTT DATA’s Vice President of People and Organizational Consulting to talk about the connection between EX (employee experience) and CX (customer experience). Kim shares some brain science on why fear and vulnerability can stop us from adopting new systems in the workplace and breaks down how internal structural problems can lead to external problems for users. Links: Kim CurleyGlobal Customer Experience Report See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dec 5, 202334 min

Ep 409Treating Sleep Apnea with Tech - With Dr. Daniel Rifkin

Dr. Daniel Rifkin on developing Ognomy, an app to help those with sleep apnea.Sleep apnea is a disorder that is underdiagnosed and undertreated. Dr. Daniel Rifkin is trying to change that. This week Dr. Rifkin joins Clinton to talk about his app Ognomy, a global digital app to help people get treatment for sleep apnea, a disorder that can lead to a number of downstream effects. They discuss how Ognomy can help patients who currently have trouble getting treatment and how the flexible health care app was developed. Links: Ognomy See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nov 28, 202335 min

Ep 408Tech and Utilities Collide: Understanding the Culture of Utilities

Catalyst’s host Clinton gets into the nitty gritty of culture and priorities of utility companies with guest Bryan Kearney.Bryan Kearney is an expert when it comes to energy companies. Retired now from leading them and currently consulting on behalf of them, listen in to this detailed conversation - stemming from the work Bryan has done with Nexient to get them an in with utility companies. From the community centered culture and safety concerned priorities, utility companies tend to be risk averse and slow to trusting new vendors - understanding the way they run may change the way tech companies approach partnerships and lead to better outcomes. Join Clinton and Bryan to learn more about the future of tech in utilities and energy.Links: Arizona Public ServiceBryan’s LinkedInBryan's emailSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nov 21, 202350 min

Ep 407Master the Art of Ownership Mentality: Your Catalyst to Career and Business Success

“What creates success in business?”It’s a question with about a thousand different answers, but if you’re looking for the cornerstone of personal and professional growth, the answer is clear: maintaining an ownership mentality.This week on Catalyst, Launch by NTT DATA’s Chris and Gina discuss the difference between just doing your work and doing work that moves the needle. Check out the highlights below, then dive into the full episode to learn how to reframe your thinking and make stronger decisions.Remember leaders are ownersAnyone who leads a group or manages a team must think like an owner. That means thinking beyond your cocoon and aligning your actions and decisions with the organization’s overall business goals. Make one umbrella of goalsOwners always prioritize the organization’s goals. If your personal goals conflict, think about how you can reorient your thinking so that everything falls under one umbrella.Embrace riskOwners are willing to take risks to drive the business forward. Whether that means entering uncharted territory or making decisions that are not based on predefined lists or strict boundaries, you must be adaptable and flexible when things change (and they always do!).Take advantage of SBARSBAR (Situation, Background, Assessment, and Recommendations) is a structured way to present a problem to leaders or decision-makers that prevents miscommunication and provides a clear path to resolution.Leave your ego at the door Separate facts from the stories we tell ourselves. Often, our minds subconsciously create certain narratives based on our ego, which can cloud judgment. Focus on the facts and leave out personal interpretations when presenting issues."I intend to" statementsIn a leadership context, it's beneficial to encourage team members to make their own assessments and recommendations using "I intend to" statements. This approach empowers team members to take initiative, think critically, and actively contribute to decision-making.As always, don’t forget to subscribe to Catalyst wherever you get your podcasts! We drop a new episode every Tuesday, and each one is jam-packed with catalysts for digital experiences that move millions.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nov 14, 202333 min

Ep 406The Evolution of EVs - With Clemens Conrad

Clemens Conrad walks us through the past, present and future of electric vehicles Electric vehicles have come a long way in the last 20 years. This week Clinton is joined by EV early adopter and Practice Lead for the Future of Mobility at Vectorform Clemens Conrad. Clemens breaks down the history of EVs and how they were being developed long before many of us knew. He talks about Vectorform’s innovative work with EVs and looks to the future of the industry. Links: Clemens Conrad - LinkedIn Vectorform Rivian See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nov 7, 202343 min

Ep 405LEAP - With Chris Fox

Clinton is joined by Launch NTT Data’s Senior Vice President of Digital Transformation Services Chris Fox to dive into their new program LEAP (Large Enterprise Acceleration Program).Launch by NTT Data is happy to present LEAP - an initiative focused on supporting your enterprise in transforming into a company that innovates smoothly. Using this program, enterprises will save 20-40% by making running the business side of things more efficiently, giving you space to innovate successfully. Clinton is joined by Launch NTT Data’s Senior Vice President of Digital Transformation Services Chris Fox to discuss how this model has proven itself and what is to come. Links: LEAPChris Fox’s LinkedInSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 31, 202331 min

Ep 404Frictionless Enterprise - With Nate Berent-Spillson

Nate Berent-Spillson on how to free yourself up to think about the business Are you a dissatisfied technology leader dealing with constant friction? Lucky for you Nate Berent-Spillson has written a book to help! This week, Nate joins Clinton to discuss why he wrote the book Frictionless Enterprise. He shares his insights on how to overcome structural friction and how to stop churning over the little stuff. It’s time for frictionless organizational change! Links:Frictionless Enterprise BookSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 24, 202339 min

Ep 403Zoning in on Zone to Win - With Geoffrey Moore

Gina is joined by President of Launch, Mark Orttung, and Zone To Win author Geoffrey Moore to talk about the market enterprises are currently in and what to do with it. This week, Gina and guest co-host and President of Launch, Mark Orttung, talk with Geoffrey Moore about his theory on enterprise business strategy and his book Zone to Win. Moore speaks on the four zones businesses exist in: performance, productivity, incubation, and transformation and how enterprises can get ahead and stay competitive in the current market. Listen into this discussion on leading enterprises through incubation and transformation.Enterprises creating governance models after start ups for their incubation zone to get ahead and stay competitive. Leading an enterprise through transformation Links:Zone to WinCrossing the ChasmGeoffrey Moore LinkedInSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 17, 202334 min

Ep 402Time and Materials - On the Parallels Between Software and Architecture

Recently Chris LoSacco started working with an architectural firm to build an art studio. This week Chris and Gina sit down to discuss everything he’s learned throughout the process - which is a lot. They talk about the parallels between software development and building in real life, from the importance of communicating expectations, to making information recommendations, to giving guidance and direction on cost implications, and Chris talks about his renewed dedication to the client, after having been one. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 10, 202331 min

Ep 401It’s No Joke: On the Public Sector - With Natalie Kurz and Cathy LoDuca

Most people have experience interacting with a public sector website or app and come away feeling frustrated or confused. However, the importance of making information in the public sector accessible cannot be understated. This week our host Gina is joined by Natalie Kurz and Cathy LoDuca to discuss their work in the public sector and websites/apps that they love! See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 3, 202329 min

Ep 400The Power of the Platform - With Nate Berent-Spillson

The word “platform” is thrown around a lot in the tech industry. What is a platform? Or better yet what is a platform way of thinking? This week NTTData’s VP of Engineering Nate Berent-Spillson joins Clinton to talk about how platforms operate and what is needed to shake things up and innovate. Using lessons from history, Nate and Clinton build a model for how large enterprises can harness disruptive shifts to create real change. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 26, 202340 min

Ep 399Product Discovery - With Kristen Foster

Great ideas should be formed around the customers' needs. This week on Catalyst Clinton is joined by NTT Data’s David Schell and Kristen Foster, the Director of Service Product Development at Trinity Industries to discuss finding and cultivating innovative product ideas within an enterprise. How wide of a net should you be casting to bring in new ideas? How do you make sure that customer’s voices are being heard? What are the big bets you should go after while making some quick wins? Kristen shares how she’s helping to bring the railcar industry into the future. Links: Kristen FosterTrinity Industries See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 19, 202340 min

Ep 398Seeking Talent: On All-In Talent Strategy

Diverse teams are often the most successful. This week on Catalyst, Clinton is joined by Paul Hlivko, Chief Experience Officer and CTO at Wellmark Blue cross and Blue Shield, to talk about his groundbreaking work on how to rethink talent strategies. He breaks down how best to pull together diverse talent to create a better environment for workers and better outcomes for the enterprise and he explains how gig talent and crowdsourcing can build a more resilient organization. Links: Open Assembly Center for the Transformation of Work Competing in the New World of Work See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 12, 202341 min

Ep 397Don’t Mistake Activity For Progress: How To Be Satisfied As a Digital Leader

Clinton and Danny on what satisfaction and progress looks like as a Digital Leader.This week on Catalyst, Launch by NTT DATA’s Clinton and Agile’s Danny Presten take a look at company transformations and how to improve flow through the value stream. Links: Launch by NTT Data See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 5, 202338 min

Ep 396Progressing With Expansion: How To Grow As A Product Leader

Gina and Chris on how to progress as a Product Leader whilst finding your place in a rapidly expanding company.This week on Catalyst, Launch by NTT DATA’s Chris and Gina return to catch up on the brand new world of Launch, what it means to be a Product Leader in an organization that’s quickly growing, and when to use your influence.Links: Launch by NTT Data See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 22, 202337 min

Ep 395Omnichannel Bliss: On a Unified Customer Experience

Humana’s Holly Kessinger and NTT DATA’s Robert Elliott on omnichannel strategy at large organizationsOmnichannel strategy is all about combining the head and the heart. This week on Catalyst, Humana’s Holly Kessinger and NTT DATA’s Robert Elliott chat with Clinton about how to drive experience transformation at large enterprises. Holly shares her thoughts on how she approaches creating consistent customer experiences across multiple platforms for millions of people. She shares tips on how to keep teams motivated and how to enable them to work cross functionally. Links: HumanaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 15, 202338 min

Ep 394Design Led: On When to Include Design

Clinton is joined by Ash and Dave to chat about how having design involved early in the process sets your teams and products up for success.Design led does not mean design only. This week on Catalyst, Clinton is joined by Launch by NTT DATA’s own Dave Schell and Vectorform’s Ash Howell to talk about where design should be fitting into the big picture. Their answer - as early as possible. They share tips on how to get the design conversation started early and why time and time again their clients have left happier than ever when they bring design in at the outset. Links: VectorformSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 8, 202337 min

Ep 393Culture and Innovation: On Creating A Healthy Environment

This week on Catalyst, Launch by NTT DATA’s Clinton Bonner, Brant Beard and Robbie Elliot chat about how to ensure you’re creating and sustaining a healthy team environment. They discuss the importance of good communication and how having other life passions is pivotal to being a good leader. Links: Launch by NTT DataBrant BeardSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 1, 202340 min

Ep 3923 Horizons: On Finding Product-Market Fit at Large Organizations

The stability of large enterprises can be both a blessing and a curse. This week on Catalyst Chris Losacco is joined by NTT DATA’s Product Management Lead Jamie Bernard to talk about how large organizations can learn to innovate while still taking care of their core business. She explains the 3 horizons principle and how dedicating a small percentage of money to experimentation can help you better serve your customers and your business in the long run. Links: Diffusion of InnovationBuild - Tony FadellSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 25, 202329 min

Ep 391Show Up and Listen: On Customer Intimacy

Intimacy isn’t a word you often associate with clients or customers. This week Launch’s Clinton Bonner, Chris Losacco and Nathan Henry chat about the term intimacy and how thinking about client relationships in terms of (professional) intimacy can actually be helpful. They share tips on how to build lasting and meaningful relationships with clients and explain how intimacy can help you get to the root of what problems actually need solving for your clients. Links: Launch by NTT Data See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 18, 202335 min

Ep 390Generative Art and Digital Rights: With Per Kristian Stoveland

When Catalyst host Clinton Bonner saw Per Kristian Stoveland’s recent work on Twitter, he was struck by the images. This week on the podcast, Clinton sits down with Per Kristian to hear all about how he developed his generative art collection The Harvest. Per Kristian explains what generative art actually is, how it differs from AI art, and breaks down the technologies and platforms that power his stunning work. Links: Perkwerk OpenSea OpenSea - Per Kristian Stoveland The Harvest #0 The Harvest #112 The Harvest #162 The Harvest #369 Void See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 11, 202336 min

Ep 389Catalyst: Can Design be Cruel?

The Postlight Podcast has undergone a few changes in the past weeks. We’re now Catalyst — the Launch by NTT DATA podcast! This week Chris and Gina chat with new co-host Clinton Bonner, VP of Marketing at Launch. They discuss the future of the show and how Launch is helping to grow the audience and scope of the podcast. The Postlight DNA is still there, with fresh new insights and exciting new guests!Links: Clinton Bonner - Twitter See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 4, 202334 min

Ep 1Introducing Catalyst

trailer

Welcome to Catalyst, the Launch by NTT DATA Podcast. Catalyst is an ongoing discussion for digital leaders dissatisfied with the status quo and optimistic about what’s possible through smart technology and great people. In this studio we believe in shipping software over slideware, that fast will follow smooth, and aiming to create digital experiences that move millions is a worthy pursuit.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 29, 20231 min

Ep 388Launching Launch by NTT DATA: On an Exciting New Chapter

Exciting changes have arrived at Postlight, officially now Launch by NTT DATA! This week Chris and Gina are joined by Mark Orttung, President of Launch, as he shares how Launch brought together the best digital companies around and his own journey to leading the company. They discuss Postlight’s unique fit in the new firm and look towards an exciting future of strategizing, shipping, and scaling provocative digital experiences. Links: Launch by NTT DATA Mark Orttung Twitter Postlight Joins Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 27, 202336 min