Business of Tech: Daily 10-Minute IT Services Insights
2,081 episodes — Page 2 of 42
DMARC Adoption Exposes Organizational Gaps: Controls Exist but Go Unused
Sep 9, 202612 min
Slide’s Flexible Contracts: Balancing Client Retention and Revenue Risk - Carlson Choi
Sep 8, 202621 min
Syncro’s AI Shift: How Model Costs and Adoption Create New Separation Among MSPs
Sep 7, 202623 min
Accountability Shifts to Deployers as EU Sets Timelines for AI and Security Incidents
Sep 4, 202612 min
Greg Jones: How Vendor Policy Shifts and AI Automation Are Changing MSP Growth Strategy
Sep 3, 202622 min
Adoption, Not Hardware: Voya Financial Shows AI Value Comes From Training, Not Tools
Sep 2, 202614 min
AI Results in Service Agreements: Why Providers Hold Uncovered Liability
Sep 1, 202614 min
When AI Outpaces Humans: Jason Kemsley on What Happens to MSP Roles as Automation Advances
Aug 31, 202617 min
Hollie Whittles on Why Incomplete AI Governance Leaves MSPs Vulnerable to Data Liability
Aug 29, 202616 min
“Pricing Not Disclosed” Becomes a Risk as AI Screens MSPs Out of Deals
Aug 28, 202614 min
Per-User Pricing Under Strain: Rich Freeman Explains the AI Impact for MSP Operators
Aug 27, 202641 min
When AI Operates with User Credentials: Accountability Gaps at N-able and Beyond
Aug 26, 202613 min
Readiness vs Reliability: Most AI Gains in MSPs Absorbed by Existing Workloads
Aug 25, 202615 min
ThreatCaptain Gen 4 Unbundles Pricing: Brad Powell Explains Impact for MSP Growth Strategies
Aug 24, 202615 min
Ben Morrell on How Unified Security Platforms Shift MSP Operational Risk and Staff Needs
Aug 21, 202617 min
Vendor Tiering Locks Out Small Partners: Anurag Agrawal on Allocation, Not Capability
Aug 20, 202637 min
AI Watermarks and the End of Document Trust
Aug 19, 202612 min
AI-Driven Vulnerabilities and Bonded Licenses: Why Permission Is the Hidden Business Risk
Aug 18, 202614 min
ConnectWise CEO Manny Rivelo: AI Agents Shift Ticket Resolution and Labor Costs for MSPs
Aug 17, 202622 min
Automation's Cost Curve: Why AI Usage Is Squeezing Profits Across IT Services
Aug 14, 202613 min
Lexful’s AI-Native Documentation: New Accountability and Risk for MSPs – With Pinar Ormeci
Aug 13, 202619 min
N-able’s Security Revenue Faces Decline as License Portability Undercuts MSP Margins
Aug 12, 202612 min
Vendor License Loopholes Shift Breach Liability to MSPs
Aug 11, 202614 min
Consortium for Responsible IT Services: Cole Knuth Outlines New Path for MSP Accountability
Aug 10, 202613 min
CMMC Pause Exposes High Compliance Costs for Small Defense Contractors — Jeremiah Jensen
Aug 5, 202622 min
Dave Bloom: Why Small MSPs Can Sustain High Margins by Limiting Tool Overhead
Aug 4, 202625 min
How Blue Mantis Navigates AI and Security Demand Without Enterprise Budgets – Josh Dinneen
Aug 3, 202623 min
Losing Your Ticket Data: How Atera’s Automation Shifts Baseline Control to Vendors
Jul 31, 202614 min
Jessica Davis: How AI Usage Models Are Disrupting MSP Revenue Predictability
Jul 30, 202635 min
Platform Vendors Now Dictate Which AI Agents Can Buy from Your Clients’ Sites
Jul 29, 202613 min
Microsoft Patch Volumes and AI Shifts Deliver More Work, Less Margin for MSPs
Jul 28, 202613 min
Justin Fox on How ValorC3 Adapted to Broadcom’s VMware Licensing Deadline
Jul 27, 202624 min
Operator Implications of Cloud Scarcity: Why AI Spending Now Demands Active Monitoring
Jul 24, 202613 min
AI Adoption Shifts Costs to Individual Level: Seth Robinson
Jul 23, 202635 min
Why Security Work is Now Free for MSPs: Automation and Commoditization
Jul 22, 202612 min
AI Capability vs. Accountability: Who Owns the Harness?
Jul 21, 202613 min
Closing the Gap Between Finding M365 Problems and Actually Fixing Them, with Nick Ross of Cloud Capsule
Jul 20, 202623 min
IBM’s $70B Signal: AI Spend Reshuffles IT Budgets, Exposing MSP Revenue Risk
Jul 17, 202614 min
Vendor and Token Risk in AI: Howard Cohen Explains Shifting Economic Pressure on MSPs
Jul 16, 202633 min
When Deadlines Disappear: CMMC and AI Policy Shifts Force MSPs to Rethink Revenue Anchors
Jul 15, 202612 min
Agent Identity Gaps: Why Apple and CISA Are Redefining the Security Perimeter
Jul 14, 202612 min
Certification Without Accountability: Adwait Nadkarni on the Liability Gaps Facing MSPs
Jul 13, 202624 min
Usage, Not Compliance: The New Benchmark for MSP Value in AI Tool Adoption
Jul 10, 202612 min
Microsoft Copilot and the Threat to MSP Margins: Ryan Morris on AI-Driven Channel Shifts
Jul 9, 202642 min
AI Drives Small Business Buyers to Self-Serve as Most MSPs Stay Silent
Jul 8, 202614 min
AI Agents Undermine Seat-Based SaaS: Microsoft and OpenAI Pivot to Services
Jul 7, 202613 min
Why Unmanaged Access Is Increasing MSP Liability: Access Governance Gaps with Kyle Bove
Jul 3, 202648 min
Why PAX8’s Managed Intelligence Push Raises the Bar for MSPs — with Rich Freeman
Jul 2, 202636 min
Vendor AI Push Leaves MSPs Holding Liability as Courts Shift Responsibility
Jul 1, 202612 min
MSP Risk: Continuing to Sell Predictable Execution as AI Removes Price Floor
Jun 30, 202613 min