Business of Tech: Daily 10-Minute IT Services Insights

Nearly half of Americans still use third-party antivirus software despite built-in security features in mainstream operating systems. The reasons for this choice include fear of malware, privacy concerns, and online shopping security. Additionally, there is a growing fear of losing cryptocurrency, especially among older age groups. The episode also highlights the issue of freelancers on Fiverr offering access to personal data tools, raising concerns about privacy and content moderation.The episode delves into the launch of Ninja One's global channel partner program, aimed at driving partner growth through training, support, and marketing resources. Ingram Micro's AI services in Australia and New Zealand are also discussed, focusing on enhancing AI capabilities and providing workshops and guidance to small and medium-sized businesses. The importance of leveraging vendor programs and understanding vendor neutrality in healthcare MSPs is emphasized, along with a cost-saving analysis for managing contingent workforces in-house.Dave Sobel explores the challenges and barriers organizations face when implementing AI and automation strategies, such as data quality, technical challenges, and cultural change. The episode also touches on the implications of generative AI technology, with experts raising concerns about its impact on industries, job security, creativity, and content quality. The importance of considering user needs and intended functionality when designing generative AI applications is highlighted, emphasizing the need for a tailored approach based on specific use cases.As the episode wraps up, Dave Sobel provides a preview of upcoming content, including a feed drop of his appearance on Dark Rhino Security Confidential, discussions on open source AI and cybersecurity, and an interview on the Service Leadership Profitability Report. Listeners are encouraged to share the show with colleagues and stay tuned for future episodes covering a range of tech topics. Three things to know today00:00 From Malware Fears to Privacy Concerns: Why Americans Choose Third-Party Antivirus03:38 NinjaOne's Partner Growth and Ingram Micro's AI Services04:46 Understanding Vendor Neutrality in Healthcare MSPs: A Cost-Saving Analysis Supported by: https://www.huntress.com/mspradio/http://skykick.com/mspradio/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has indicated there will be no ban on ransomware payments. Director Jen Easterly emphasized the importance of reporting cyber incidents and promoting secure design practices to combat cyber threats effectively.The episode also delves into a breach experienced by TeamViewer, attributed to Russian state-affiliated threat actors. Despite the breach being contained within TeamViewer's corporate systems, the incident underscores the ongoing cybersecurity challenges faced by organizations. Additionally, a survey by Sophos reveals that while many companies have strengthened their cyber defenses to qualify for insurance coverage, there remains uncertainty among respondents regarding the extent of coverage, particularly concerning ransom payments and income loss.The podcast highlights the U.S. Supreme Court's decision to overturn the Chevron Deference Doctrine, impacting regulatory oversight and agency power. This ruling is seen as a victory for opponents of big government and will shift more responsibility onto Congress to address policy issues through new laws. Furthermore, a new Senate bill aims to assist small businesses in leveraging AI by providing training resources, signaling a potential avenue for businesses to explore the benefits of artificial intelligence technology.In the tech realm, analyst Ming-Chi Kuo predicts that Apple will commence mass production of AirPods with camera modules by 2026. These AirPods are expected to integrate infrared camera technology for enhanced spatial audio and potential in-air gesture control. Apple's expansion of its repair tool and commitment to device longevity through software support are also highlighted, reflecting the company's focus on customer service and product sustainability in the evolving tech landscape. Three things to know today00:00 CISA's Jen Easterly: No Ban on Ransomware Payments, Focus on Reporting and Design Security03:29 Supreme Court’s Chevron Decision: Long-Term Impacts on Regulatory Landscape05:01 Apple to Begin Mass Production of AirPods with Cameras by 2026? Supported by: https://www.coreview.com/msphttps://www.huntress.com/mspradio/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The episode highlights the growing price sensitivity among consumers, leading businesses to lower prices and focus on providing value to customers. IT leaders are facing an increase in high-priority digital incidents, impacting customer trust and revenue streams. Medium-sized enterprises are turning to IT resellers for strategic advice on embracing digital services and AI to stay competitive in the market.The episode also delves into the challenges posed by labor scarcity in the economy of the 2020s, with implications for corporate strategy and growth. Businesses are urged to find ways to maintain output with fewer workers amidst persistent labor shortages. The discussion emphasizes the importance of automating incident response and work processes to reduce costs and improve productivity. Retention of employees is highlighted as crucial, with a focus on enhancing job satisfaction to reduce churn and expenses.OpenAI's success in generating revenue from chatbots surpassing Microsoft's earnings is explored, shedding light on the competitive landscape in the AI market. The episode also touches on Google Translate's significant expansion of language support using AI technology, showcasing the practical outcomes of AI advancements. Insights from a Gartner poll on AI leadership within organizations underscore the importance of assigning responsibility for AI initiatives to drive value and address multidisciplinary challenges effectively.In conclusion, the episode emphasizes the value of core IT services in providing guidance and support to customers navigating the evolving tech landscape. The discussion underscores the need for businesses to focus on driving revenue with IT, automating work processes, and enhancing employee satisfaction to mitigate the impact of labor shortages. The evolving role of AI in business operations and the importance of strategic AI leadership are highlighted as key factors for success in the rapidly changing tech industry. Three things to know today00:00 Navigating Price Sensitivity: The Value of IT Services in Cost-Conscious Markets05:00 Expanding Global Reach: Google Translate Adds 110 Languages Using AI07:48 Why Assigning AI Responsibility Matters: Insights from Gartner's Poll Supported by: http://skykick.com/mspradio/https://www.coreview.com/msp  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Paul Ongioni, a seasoned tech professional, transitioned from software development to business ownership by launching the first Nerds to Go franchise in Chicago. With a focus on managed services and computer repair, Nerds to Go offers services to both residential and business clients. Paul's motivation stemmed from a desire to work for himself and leverage his 15 years of experience in health tech to provide specialized MSP services to healthcare organizations. He highlighted the importance of cybersecurity, noting the increasing threats faced by small businesses and the need for education and protection.As a new franchise owner, Paul shared insights into the responsibilities and benefits of operating under the Nerds to Go brand. While maintaining independence in day-to-day operations and pricing, he highlighted the support and resources provided by the franchise network, including vendor relationships and expert advice. Paul emphasized the significance of cybersecurity as a growth opportunity in the MSP space, given the rising threats and the lack of adequate protection in many organizations. He also acknowledged the potential for AI but expressed uncertainty about its future role in managed services.In his role as a franchise owner, Paul discussed the importance of offering comprehensive cybersecurity solutions to clients, including outsourced monitoring and enterprise-level protection. By educating organizations on the importance of cybersecurity and providing tailored solutions, Paul aims to help businesses safeguard against cyber threats. Looking ahead, Paul sees cybersecurity as a key focus for growth in the MSP industry, emphasizing the need for continuous protection and proactive measures to mitigate risks. As he navigates the evolving landscape of technology and security, Paul remains committed to delivering top-notch services under the Nerds to Go brand. Supported by: https://www.huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dave Sobel is joined by Rich Freeman from Channelholifc to discuss the latest trends in the tech industry. The episode delves into the fluctuating premiums of cyber insurance policies, with a decline in premiums attributed to various factors such as favorable underwriting results and increased caution in risk selection. The conversation also explores the evolving landscape of self-service platforms in the MSP industry, with a focus on Pax8's new marketplace and the concept of self-serve storefront functionality. Rich Freeman shares insights from his recent conversations with industry experts, highlighting the spectrum of approaches towards AI and automation among MSP platform companies. From Atera's aggressive push towards automated ticket resolution to Kaseya and N-Able's more deliberate and cautious strategies, the discussion sheds light on the varying approaches to incorporating AI into managed services. The episode also touches on the importance of data management and the value of being strategic and deliberate in leveraging data to drive business outcomes. Additionally, the episode previews an interview with Yusuf Khan, the head of data science at Constellation, where the focus is on the surge in research and funding directed towards utilizing data effectively. Khan emphasizes the importance of being smart with data, understanding its value, and contextualizing it to specific industries to enhance decision-making and drive better outcomes. The episode concludes with a call to action for listeners to share the show with others and support the content through Patreon, highlighting the impact of additional listeners in sustaining the delivery of valuable content in the tech industry.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Introducing Forrester's list of the top 10 emerging technologies for 2024. These technologies include generative AI, IoT security, and quantum security, emphasizing the need to align security strategies with business challenges for collaboration and recognition of the value of Chief Information Security Officers (CISOs) at the highest levels.The episode also delves into the challenges faced by CISOs, with 92% experiencing tensions with their CEO and other executives. Despite 59% of CISOs considering themselves as business enablers, there is a disconnect in recognizing the CISO's role in driving innovation. The discussion underscores the importance of integrating security considerations into early business planning and innovation processes to ensure successful outcomes and economic efficiency.Furthermore, the episode explores the significance of Single Sign-On (SSO) for small businesses in enhancing security and streamlining login processes. Recommendations from the Cybersecurity and Infrastructure Security Agency (CISA) include providing flexible seat thresholds, tailored solutions, and improved support materials to facilitate SSO implementation. The episode also touches on the impact of cyber insurance on improving defenses and the growing importance of cloud security measures.Lastly, the episode delves into the evolving role of AI in various industries, such as property management and copywriting. While AI chatbots offer efficiency gains, concerns about job displacement, bias, and the quality of interactions arise. The discussion emphasizes the need for strategic approaches that balance automation with human oversight to leverage the benefits of AI while addressing its limitations. Overall, the episode provides insights on the evolving landscape of technology, security, and AI integration in businesses. Three things to know today 00:00 Forrester and Netskope Highlight the Importance of Security in Business Innovation 03:08 SSO and Cybersecurity: Insights from CISA and Sophos on SMB Security05:41 AI’s Role in Business: Leveraging Efficiency with Human Oversight for Positive Outcomes Supported by: https://timezest.com/mspradio/https://www.coreview.com/msp All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Consulting firms like Boston Consulting Group and IBM are thriving due to the high demand for generative AI expertise. These firms are experiencing growth in sales and hiring as businesses seek guidance on implementing generative AI technologies. The episode also discussed how AI is impacting freelancers, with some benefiting in fields like data science while others face job security risks in tasks that can be automated. The potential risks of hollowing out the workforce with generative AI automation were also emphasized.Secondly, the episode delved into the Windows on ARM experience, noting improvements in app compatibility but challenges in gaming and device issues. The discussion highlighted the importance of real-world performance for businesses, especially in SMBs, and the promising future for Windows on ARM with more ARM64 native apps expected. The rapid pace of improvement in app compatibility was seen as a positive sign for the platform's adoption.The episode then shifted focus to the IT Leadership Diversity Report, revealing persistent gender and racial gaps in IT leadership roles. The data showed a lack of diversity, with a high percentage of white and male IT leaders. Despite some small improvements in representation, there was a call for companies to foster inclusive and equitable workspaces that reflect diverse communities. The importance of diversity and inclusion in driving business success was emphasized.Lastly, the episode discussed public support for diversity, equity, and inclusion programs in companies, contrasting with the political backlash and scaling back of such programs. While support for specific initiatives like internships for underrepresented groups was high, financial incentives for achieving diversity goals were unpopular. The episode underscored the need for companies to embed diversity and inclusion into their core values and practices, focusing on results rather than high-profile branding. Three things to know today 00:00 Consulting Firms Thrive as Demand for Generative AI Expertise Soars05:17 Windows on Arm: Native App Support Expands, but Gaming and Device Issues Persist06:23 The IT Leadership Diversity Report Reveals Persistent Gender and Racial Gaps Supported by: https://www.huntress.com/mspradio/https://getinsync.ca/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this podcast episode, Dave Sobel discusses three key topics related to AI adoption and technology trends in the business world. The episode begins by highlighting the increasing embrace of AI by small and medium-sized businesses (SMBs), with 94% of SMBs planning to incorporate AI into their operations in the current year. Additionally, NTT Data's Infrastructure Lifecycle Management Report reveals that 80% of global organizations view outdated technology as a hindrance to innovation, emphasizing the importance of consistent technology infrastructure management.The episode delves into the challenges faced by organizations in maintaining their technology infrastructure, with a focus on project management, workflow automation, system integrations, and talent acquisition. Despite these challenges, a study by Jitterbit shows that office workers have a positive outlook on working with AI, viewing it as an opportunity for new skills and professional growth. The report indicates that 85% of office workers expect AI to enhance their roles and professional skills, dispelling fears of AI replacing human efforts.Furthermore, the episode discusses the barriers to wider adoption of AI tools by U.S. companies, such as uncertainty about their value and a lack of internal expertise. It emphasizes the need for CEOs to take ownership of AI implementation and understand its potential contributions to revenue and productivity. The podcast also highlights recent developments by tech giants like HPE, Apple, and Microsoft in the AI space, including the launch of new AI channel programs, core machine learning models, and vision foundation models.Lastly, the episode touches upon the Electronic Privacy Information Center's AI Legislation Scorecard, which evaluates the strength of state and federal AI legislation in promoting responsible AI use. The scorecard emphasizes the importance of strong privacy laws and enforcement mechanisms to mitigate AI risks. It suggests that organizations can use the scorecard to assess their AI practices and policies, aligning them with responsible AI standards. Overall, the episode underscores the significance of AI adoption, technology infrastructure management, and regulatory compliance in shaping the future of business technology Three things to know today 00:00 SMBs Embrace AI, NTT DATA on Outdated Tech, and Office Workers' Positive AI Outlook 05:08 From AI Channel Programs to Advanced Vision Models: Key Developments by HPE, Apple, and Microsoft07:30 EPIC's AI Legislation Scorecard: A Tool for Evaluating Responsible AI Standards Supported by: https://www.bitdefender.com/business/products/msp-security-solutions.htmlhttps://www.coreview.com/msp.All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the podcast, Dave Sobel discusses key developments in the tech industry. He highlights a study revealing the risks associated with improper off-boarding in businesses, emphasizing the importance of automating SaaS security to mitigate potential data breaches and insider threats. The podcast also covers the increasing adoption of AI-led security services by managed service providers and the identification of risky connected devices across various industries.The episode delves into the regulatory challenges faced by Apple in the EU, particularly related to the Digital Markets Act, which could impact the availability of upcoming features in the region. Additionally, the podcast touches on how frustrated users are turning to small claims court to address customer support issues with Meta, showcasing a growing trend of seeking legal recourse for tech companies' shortcomings in customer service.Sobel discusses the U.S. government's lawsuit against Adobe for alleged deceptive practices in subscription services, shedding light on the regulatory scrutiny faced by tech companies. The episode also explores initiatives by organizations like the National Institute of Standards and Technology and the Cybersecurity and Infrastructure Security Agency to enhance data security and collaboration in the cybersecurity space, emphasizing the importance of zero-trust architectures and incident response coordination.The podcast concludes by highlighting the introduction of automated remediation capabilities for Google Workspace by SAS Alerts and the implementation of FIDO2 passkeys by Amazon Web Services for enhanced account security. Dave Sobel underscores the significance of investing in SaaS security and adopting multi-factor authentication measures to mitigate cybersecurity risks in the evolving tech landscape.Four things to know today 00:00 Study Reveals 63% of Businesses at Risk from Improper Offboarding: Automation in SaaS Security Essential03:58 Apple Faces EU Regulatory Hurdles with New AI Features and App Store Policies Under DMA 07:10 NIST, FCC, and CISA Lead Regulatory and Security Initiatives to Strengthen Cybersecurity and Digital Identity10:22 SaaS Alerts Enhances MSP Capabilities with Automated Remediation for Google Workspace Security Supported byhttps://www.coreview.com/msphttp://skykick.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In the podcast episode, Dave Sobel provides an overview of the current economic landscape, highlighting the impact of tech stocks on the S&P 500 performance and the slowdown in U.S. consumer spending growth. The data suggests a potential cool-down in the economy, signaling challenges ahead for businesses, particularly small and medium-sized enterprises (SMEs). The focus on consumer spending trends serves as a critical indicator for businesses to monitor, as it could reflect reduced consumer confidence and spending power.The episode delves into the key drivers of technology spending in 2025, emphasizing the increasing prioritization of SaaS security and AI-driven personalization strategies by organizations. Despite economic instability, companies are investing in SaaS security to mitigate security risks and enhance visibility into their applications. Additionally, the adoption of AI for predictive personalization is seen as a competitive advantage, with a shift towards more proactive customer engagement strategies.The discussion extends to the shifting labor market dynamics, with insights on the challenges and opportunities for tech professionals. While there is a decline in software development job opportunities post-pandemic, there is a growing demand for cybersecurity professionals, highlighting a significant shortage in the industry. The data underscores the importance of strategic investments in talent acquisition and retention, particularly in cybersecurity and supporting new graduates, to ensure long-term success in the evolving job market.The episode also touches on workplace trends, such as the impact of remote work preferences on employee engagement and satisfaction. Research indicates that a blend of autonomy and in-person workdays can foster better workplace connections and employee satisfaction. Furthermore, the discussion on employee disengagement in virtual meetings underscores the need for organizations to reassess the effectiveness of their communication strategies and meeting practices to maintain employee morale and productivity. Three things to know today00:00 U.S. Consumer Spending Growth Slows: Implications for SMBs and the Broader Economy03:34 SaaS Security and AI Personalization: Key Drivers of Tech Spending in 202506:34 Navigating the Shifting Labor Market: Opportunities in Cybersecurity and Talent Retention Strategies Supported by: https://trinitycyber.com/msp4/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

I trends are currently focused on productizing AI and leveraging technology to enhance solutions. Yusuf Khan, the head of data science at Constellation, highlighted in a podcast episode the significant increase in research and funding directed towards this trend. This surge is evident in the industry through a rise in AI-related content and discussions on platforms like LinkedIn.Companies are increasingly integrating AI technologies into their solutions to boost efficiency, productivity, and customer value. The evolution of AI technologies and the solutions built around them aim to better incorporate AI into existing products. For instance, Constellation is exploring ways to embed AI technologies into their core products to offer additional value to their customers.The podcast episode also stressed the importance of reassessing businesses and industries to determine the suitability of AI. Technologies like ChatGPT and large language models have made AI systems more accessible, enabling process automation and operational streamlining. By utilizing these technologies, companies can automate tasks that would otherwise require manual intervention, leading to increased efficiency and productivity.In conclusion, current AI trends revolve around the productization of AI and the integration of AI technologies to enhance business solutions. Companies are customizing AI models to fit their product ecosystems, ultimately improving efficiency, productivity, and customer value. As AI continues to advance, businesses must adapt and leverage these technologies to remain competitive in the market. Supported by:https://www.bitdefender.com/business/products/msp-security-solutions.htmlhttps://getinsync.ca/mspradio/ All sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Dave Sobel discusses the U.S. ban on cybersecurity vendor Kaspersky due to national security risks. The ban prohibits new agreements with U.S. persons and restricts antivirus updates and operations in American IT systems. This decision prompts organizations to reevaluate their security software choices and emphasizes the importance of trust and due diligence in vendor selection.The episode also covers various tech updates, including Pure Storage's new capabilities, Splunk's expanded AI Assistant features, Google's acquisition of Cameo for virtualized Windows app support, and Microsoft's acknowledgment of issues with Windows 11 Pro to Enterprise upgrades. These updates reflect the ongoing advancements and challenges in the tech industry, particularly in storage, AI integration, and operating system upgrades.Additionally, the podcast delves into the emergence of AI-powered solutions in accounting platforms, such as Zero's Just Ask Zero (JAXX), and Kaseya's TruePeer Emerge program tailored for small MSPs. These developments highlight the growing trend of leveraging AI for enhanced business operations and scalability, catering to the specific needs of smaller businesses and MSPs looking to grow their services and profitability.The episode concludes with a discussion on the role of AI in addressing customer service challenges, the importance of domain expertise in maximizing AI effectiveness, and the global efforts to prevent American AI domination. These insights underscore the significance of balancing technology with human expertise in cybersecurity and business processes, emphasizing the need for strategic AI implementation and localization to reflect diverse language, political, and cultural contexts. Three things to know today00:00 U.S. Bans Kaspersky Products Citing National Security Risks, Effective September 202402:44 Pure Storage, Splunk, Google, Microsoft, Zero, and Kaseya06:31 AI and Automation: The Need for a Customer-Centric Approach in Technology Integration Supported by: https://getinsync.ca/mspradio/https://www.huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the podcast, Dave Sobel discusses the challenges companies face in successfully implementing AI projects. Only 10% of companies are scaling generative AI projects, with barriers such as demonstrating value and talent shortage hindering progress. Accenture's study emphasizes the importance of reinvention to unlock AI's potential, highlighting the need for organizations to transform, invest in talent, and embrace new ways of working.The episode also touches on the impact of AI on the workforce, with a report revealing that 55% of employers plan to increase headcount due to AI adoption. However, challenges such as a lack of skills in the workforce pose obstacles to AI adoption. The discussion emphasizes the importance of data quality, availability, and integration for successful AI implementation, regardless of whether companies are implementing AI-based products.Dave Sobel delves into recent developments in the tech industry, including KPMG's AI Impact Initiative to empower nonprofits with AI technology and skills-based volunteering. Enable's pledge on responsible AI use and White Castle's adoption of voice AI for drive-thru orders are also highlighted. The episode covers various partnerships and initiatives in the tech space, showcasing the industry's focus on innovation and responsible AI deployment.The episode concludes with a discussion on the evolving workplace dynamics, as Dell employees opt to remain remote despite potential promotions. The reliance on activity-based surveillance tools and the tension between management preferences and employee desires for remote work are explored. The importance of emphasizing results over activity and respecting employee preferences for remote work to build a motivated and productive workforce is highlighted. Four things to know today 00:00 Only 10% of Companies Successfully Scaling Generative AI Projects, McKinsey Finds04:23 KPMG and N-able Lead AI Initiatives with Focus on Empowerment and Responsibility06:29 Huntress Secures Major Investment: What It Means for the Managed Security Landscape09:01 The Pitfalls of Activity-Based Surveillance: Wells Fargo's Firings Spark Debate Supported by: https://movebot.io/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dave Sobel discusses three key topics related to AI and its impact on various sectors. The episode begins by highlighting Deloitte's AI report, which emphasizes the importance of talent strategy in addressing potential job displacement caused by AI advancements. The report suggests that generative AI will redefine jobs rather than replace them, underlining the need for upskilling and reskilling among employees to prepare for the evolving landscape.The episode also delves into positive AI stories, such as the Biden administration showcasing AI's potential in government services and the effectiveness of OpenAI's GPT-4 in analyzing financial statements. However, it also touches on negative instances, like McDonald's removing AI-powered order taker technology due to reliability issues and the high rate of false outputs in AI legal research tools. These examples underscore the importance of reliability, accuracy, and transparency in AI applications.Furthermore, the episode discusses the challenges faced by business leaders in understanding and implementing generative AI, as highlighted in research by Pegasystems. IT professionals express a strong desire to adopt AI technology but cite concerns about data quality, infrastructure readiness, and security. The need for government regulation, ethics, data privacy, and compliance policies is emphasized to ensure successful and secure AI adoption.In conclusion, the episode emphasizes the importance of human-AI collaboration, with AI complementing rather than replacing human expertise. It underscores the need for IT service providers to prioritize thorough testing, continuous improvement, and addressing foundational issues like data quality and infrastructure readiness to facilitate successful AI adoption. Three things to know today00:00 Deloitte AI Report: Generative AI to Redefine Jobs, Highlights Importance of Talent Strategy03:26 AI in Government Services: Biden Administration Highlights Benefits in Education, Healthcare, and More05:31 McDonald's Pulls AI Order Takers from Drive-Thrus After Viral Failures Highlight Reliability Issues Supported by: https://timezest.com/mspradio/https://www.huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Dave Sobel discusses key trends and developments in the IT market. The episode highlights the cooling inflation in the U.S., with the Consumer Price Index remaining unchanged for the second consecutive month. Despite concerns such as rental prices and geopolitical factors, the IT market is projected to grow, driven by artificial intelligence and other catalysts. CEOs are recognizing the need for business model changes to stay competitive, with a focus on AI adoption and reinvention initiatives.Small and mid-sized businesses are increasingly relying on resellers and service providers to support their artificial intelligence projects, facing challenges such as infrastructure limitations and security risks. The podcast also delves into the evolving landscape of the channel industry, with trends like cybersecurity, millennial buyer behavior, and the rise of marketplaces shaping the future. The importance of understanding these trends and adapting services to include enhanced security measures is emphasized for IT service providers.The episode further explores the impact of private equity firms buying out poorly performing IPOs, offering opportunities for shareholders and CEOs. Small businesses are shown to be increasingly concerned about payment fraud and cybersecurity threats, necessitating the dedication of resources to prevent unauthorized transactions and attacks. Additionally, the real estate market presents opportunities for new businesses to secure commercial spaces at discounted prices, potentially requiring IT infrastructure setup and cybersecurity measures for tenants moving into vacant spaces.Microsoft's handling of reported security flaws and the subsequent criticism regarding the SolarWinds attack are discussed in detail. The company faced questioning from the House Homeland Security Committee, leading to a shift in prioritizing security over artificial intelligence. Microsoft's decision to tie executive bonuses to security performance aims to drive significant culture changes toward security and ensure buy-in from business leaders. The importance of transparency, proactive security measures, and timely communication in maintaining trust with clients is highlighted for IT providers. Three things to know today 00:00 IT Market on the Rise: Cooling Inflation and AI Drive Positive Projections for 202404:15 Rising Payment Fraud Concerns Among Small Businesses: KeyBank’s 2024 Survey Findings06:27 ProPublica Report: Microsoft Ignored Warnings About Critical Vulnerability Exploited in SolarWinds Attack Supported by: https://www.coreview.com/msphttp://skykick.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this podcast episode, Petra Molnar, a lawyer and anthropologist specializing in border technologies, emphasized the critical point that technology is far from neutral. She highlighted how technology mirrors and perpetuates power dynamics in society, underscoring the significant impacts it can have on individuals if not carefully considered during the innovation process. This concept is essential to grasp as it illuminates the broader implications of technological advancements on society.Replication of PowerPower Imbalance: Technology often mirrors and reinforces existing power imbalances within society. Those with more resources and influence can shape the development and deployment of technology, potentially leading to biases and discriminatory outcomes.Impact on Marginalized Groups: The replication of power dynamics in technology can disproportionately affect marginalized groups, such as refugees, migrants, and individuals facing legal proceedings. These vulnerable populations may bear the brunt of technological solutions that prioritize control and surveillance over human rights and dignity.Considerations for InnovationEthical Frameworks: Molnar suggested that considering ethical frameworks is a starting point for technologists. However, she cautioned that ethics alone may not be sufficient to address the complex societal implications of technology.Regulation and Governance: While ethics provide a moral compass, regulatory frameworks are necessary to enforce accountability and ensure that technology serves the common good. Molnar highlighted the importance of robust regulations tailored to specific contexts to address the real-world impacts of technology.Collaboration and Multidisciplinary ApproachInclusive Innovation: Molnar stressed the need for collaboration between different disciplines and lived experiences in the innovation process. By engaging with diverse perspectives, including those directly impacted by technology, technologists can gain a deeper understanding of the potential consequences of their innovations.Human-Centered Design: Taking a human-centered approach to technology development involves prioritizing the well-being and rights of individuals over technological advancement. By centering the needs and experiences of users, technologists can create solutions that empower and benefit society as a whole. Supported by: https://skykick.com/mspradio/ https://getinsync.ca/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the Business of Tech Lounge, host Dave Sobel is joined by Seth Robinson, Vice President of Industry Research at CompTIA, to discuss the value of artificial intelligence (AI) for providers. They delve into the importance of understanding AI as a layer within business solutions rather than a standalone product. The conversation highlights the need for providers to focus on guiding clients through the integration of AI into their existing workflows, emphasizing the importance of data management and client consultation. Robinson and Sobel explore the concept of strategic IT and the shift towards investing in applications rather than computing platforms. They stress the significance of building a foundation for technology evaluation and adopting a continuous improvement mindset. The discussion touches on the challenges faced by managed service providers in balancing standardization with the need for flexibility and adaptation in the rapidly evolving AI landscape. The conversation also delves into the role of governance in AI implementation, emphasizing the need for guiding principles and ethical considerations in utilizing AI technologies. Robinson and Sobel highlight the importance of transparency and accountability in AI usage, particularly in data analysis and decision-making processes. They underscore the value of communication and consultation in helping clients navigate the complexities of AI integration and maximize the benefits of emerging technologies. The episode concludes with a preview of an upcoming interview with Petra Molinar, a lawyer and anthropologist specializing in border technologies. The interview explores the ethical implications of AI-driven technology in migration and the importance of considering real-world impacts when innovating. The discussion underscores the need for thoughtful governance and ethical frameworks in leveraging AI technologies to ensure responsible and impactful use in various industries.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the podcast, host Dave Sobel discusses significant developments in the tech industry. Microsoft's Recall AI feature for Copilot Plus PCs has been delayed to address privacy and security concerns raised by privacy advocates and security experts. The delay indicates Microsoft's commitment to ensuring high standards of quality and security before making the feature available to users. A comparison is drawn between Microsoft's data recording approach and Apple's context-aware data handling strategy, highlighting a strategic difference that could influence market preferences.The episode also covers Kaseya DattoCon Europe, where Kaseya introduced new initiatives such as Kaseya 365 and partner programs aimed at empowering MSPs and enhancing cyber insurance coverage. The event showcased Kaseya's commitment to supporting its partners and driving growth in the MSP market. Additionally, the partnership between Spectra and Ingram Micro to enhance cyber insurance solutions and cyber resilience warranties was discussed, emphasizing the importance of collaboration in strengthening cybersecurity measures.Dave Sobel delves into VMware's $600 million revenue decline following Broadcom's transition to a subscription model, highlighting the challenges faced during major business model transitions. The revenue drop underscores the shift towards subscription licensing for long-term stability and growth, despite short-term revenue impacts. The episode also explores Apple's AI strategy, client-oriented IT approaches, and Google's innovative traffic solutions, providing insights into key developments shaping the tech industry.In the segment on big ideas, the episode discusses Apple's focus on personalization and performance in AI, the importance of client-oriented IT practices for improving customer service, and Google's green light product for optimizing traffic flow. The discussions offer valuable insights into the evolving landscape of technology and the strategic considerations that tech companies and IT professionals need to address. The episode concludes with a preview of upcoming episodes featuring discussions on AI strategy, customer relationships, and technology at the border, providing a glimpse into the diverse topics covered in the Business of Tech podcast. Four things to know today00:00 Microsoft's Recall AI Delayed for Copilot Plus PCs, Highlights Privacy and Security Challenges01:57 Kaseya DattoCon Europe: Kaseya 365 Growth, New Partner Initiatives, and Cyber Insurance Enhancements06:20 VMware Sees $600 Million Revenue Decline Amid Broadcom’s Transition to Subscription Model07:49 Weekend Reads: Apple’s AI Strategy, Client-Oriented IT, and Google’s Traffic Solutions Supported by: https://www.bitdefender.com/business/products/msp-security-solutions.htmlhttps://www.coreview.com/msp All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In the podcast episode, host Dave Sobel covers key highlights from the PAX 8 BEYOND conference. The conference showcased Pax8's achievements, including surpassing $2 billion in annual recurring revenue and unveiling updates to their platform. Pax8 is focusing on leveraging AI to empower partners in tapping into the global economy, with new features like Opportunity Explorer and Storefronts being introduced to enhance the partner experience.The episode delves into various tech updates, such as Synchro's AI ticketing solution for MSPs, Acronis XDR security platform, and Bitdefender's Ultimate Small Business Security suite. These innovations aim to streamline operations, enhance cybersecurity, and provide comprehensive protection for small businesses. Additionally, Compliance Scorecard and CloudRadial Portal 365 introduce advanced tools to improve compliance management and client experience, respectively.Broadcom's revenue forecast increase and VMware Cloud on AWS license changes are also discussed. Broadcom's strategic moves, including a stock split and altered VMware licenses, reflect the company's focus on advanced networking chips and cloud services Three things to know today: 00:00 Pax8 Beyond Conference Highlights: $2 Billion Revenue Milestone, AI-Driven Platform Updates, and New Security Program03:41 Syncro's AI Ticketing, Acronis XDR, Bitdefender's Small Business Security, Compliance Scorecard Updates, CloudRadial's Portal, and Microsoft's GPT Builder Retirement07:41 Broadcom Increases 2024 Revenue Forecast, Announces Stock Split, and Changes VMware Cloud on AWS Licenses Supported by: https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In the podcast episode, Dave Sobel delves deep into Apple's WWDC event, highlighting key announcements and advancements in AI technology. Apple introduced Apple Intelligence, an AI system for their devices, showcasing practical and familiar features like Siri upgrades and integration with OpenAI's Chat GPT. The event also unveiled new AI features across various Apple platforms, emphasizing a user-friendly and personalized approach to AI technology. Notably, the introduction of a calculator app for the iPad received a significant cheer from the audience, showcasing the importance of user-centric features.One of the most intriguing aspects discussed in the episode is Apple's Private Cloud Compute, a privacy-centric AI processing system designed to ensure data privacy and security. The innovative architecture of PCC utilizes Apple Silicon servers with advanced security measures like Secure Enclave and Secure Boot, emphasizing data protection and transparency. The episode highlights how Apple's approach to AI technology differs from other tech giants, focusing on privacy and user empowerment. The integration of PCC with Apple Intelligence showcases a thoughtful solution built around privacy and security.Dave emphasizes the significance of Apple's AI strategy, which seamlessly integrates AI technology into the operating system, making it accessible to all Apple users without additional fees. The episode underscores the role of IT service providers in understanding and leveraging AI features for their customers, emphasizing the importance of advice, guidance, and consulting work in implementing AI technology effectively. Apple's responsible AI principles, focusing on user empowerment, representation, design, and privacy, set a high standard for AI development and transparency, serving as a valuable case study for providers working with customers.In conclusion, the episode highlights the evolving landscape of AI technology and the importance of privacy and user-centric design in AI development. Dave encourages IT service providers to prepare for the integration of Apple's AI technology into their services, emphasizing the need for readiness and understanding of AI features for customer engagement. The episode provides insights into Apple's innovative approach to AI technology and the implications for the tech industry, setting a benchmark for responsible AI development and user privacy. Three things to know today. 00:00 Apple’s WWDC 2024 Announcements04:38 A look at Apple’s Private Cloud Compute07:17 Apple’s AI Framework, and what providers can learn. Supported by: https://trinitycyber.com/msp4/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The Ticketmaster breach is linked to Snowflake, putting 400 companies at risk. Snowflake warns customers about hackers targeting accounts without multi-factor authentication, potentially connected to the Ticketmaster breach. The threat actor responsible aims to blackmail Snowflake for $20 million, highlighting the importance of MFA in cybersecurity. Microsoft responds to concerns about their Recall feature, which captures user activity on AI-powered PCs. Cybersecurity expert discovers potential security flaws, prompting Microsoft to update the feature for improved security and privacy controls. Users will now need to opt-in and prove their presence via Windows Hello to use the recall feature, emphasizing the importance of strict access control measures. Broadcom's acquisition of VMware raises concerns among IT workers at North American VMware customers. Despite worries about price hikes and disruption to IT strategy, most customers plan to stay with VMware due to its embedded nature in their infrastructures. However, Stormagic is launching a new hyper-converged infrastructure solution, SVHCI, as an alternative to VMware for edge and SMB environments, offering cost savings and high availability. Research from Gartner reveals that executives and employees are hesitant about return-to-office mandates, with some viewing them as a way to conduct back-channel layoffs. The post-COVID work culture has led to increased workplace surveillance and decreased productivity. In contrast, the Office of Personnel Management Director advocates for continued remote work for cybersecurity professionals in federal agencies, emphasizing the importance of creating an open culture and avoiding micromanagement for success. Four things to know today 00:00 Ticketmaster Breach Tied to Snowflake: 400 Companies at Risk01:30 Microsoft Responds to Recall Feature Concerns with Improved Security and Privacy Controls03:02 Broadcom Faces Potential Backlash from VMware Customers Amid Acquisition Concerns04:24 RTO Mandates Linked to Back-Channel Layoffs, Studies Suggest All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The May jobs report reveals strong hiring and wage growth, particularly in sectors like healthcare and government. Despite concerns about a potential rate cut by the Fed, the report indicates a stable economic environment with growing demand for tech talent, especially in AI-related and data science roles. This suggests a need for IT service firms to invest in upskilling their workforce to meet market demands.Service Leadership's annual IT Solution Provider Industry Profitability Report highlights record growth rates for technology service providers for the fourth consecutive year. The report emphasizes the importance of adopting innovative technologies and improving business processes to sustain growth and profitability. Notably, there is a correlation between high customer satisfaction and profitability, with private equity-owned MSPs showing higher net promoter scores but non-PE providers performing better in certain financial metrics.The episode also delves into the state of venture investing, noting a surge in AI-related deals but an overall decline in venture capital funding. The software-as-a-service sector is particularly affected, with enterprise customers cutting costs. The discussion touches on the longer recovery period, challenges faced by emerging managers, and the limited number of IPOs in the current market. This data-driven insight suggests a shift towards AI-driven investments and the need for providers to adapt to changing market dynamics.Lastly, the episode explores the speculation surrounding ConnectWise's future, with rumors of a potential sale or IPO circulating. While ConnectWise's platform play with Asio is highlighted, the possibility of the company remaining private is also considered. The discussion points to a potential partnership between ConnectWise and N-Able, given their respective strategies and market positions. The evolving landscape of tech IPOs and alternative ways for investors to extract value indicate a shifting trend in the industry's financial strategies. Four things to know today00:00 May Jobs Report Shows Strong Hiring, Wage Growth, and Sector Gains03:51 Service Leadership Data Shows Record Growth and Profitability for Fourth Consecutive Year05:51 AI Investment Surge Highlights Shift in Venture Capital Priorities06:41 ConnectWise's Future: Public, Private, or Platform Play? Supported by: https://TrinityCyber.com/msp4/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Identity management solutions, such as those provided by SailPoint and IDM Works, are essential for organizations to address access timeliness and removal issues effectively. In a podcast episode, Paul Bedi, the CEO of IDMWorks, discussed common organizational pain points, including managing numerous usernames and passwords, delays in access provisioning, and difficulties in adding or removing employee access. These challenges can result in compliance and security risks, especially when access is not promptly revoked upon an employee's departure.Bedi stressed the importance of tackling these issues through advisory engagements and implementing identity management solutions like SailPoint's products. By offering organizations guidance on implementing these solutions, IDM Works helps streamline access management processes, reduce onboarding and offboarding times for employees, and enhance overall security measures.Additionally, Dave Schwartz, the SVP of Global Partnerships at SailPoint, highlighted the unique value proposition of their partner program, which focuses on delivering maximum benefits to end customers. Through collaborations with partners like IDMWorks, SailPoint aims to help organizations effectively manage access controls, improve access provisioning and deprovisioning timeliness, and enhance overall security and compliance measures.In summary, identity management solutions from companies like SailPoint and IDMWorks are crucial for organizations to address access management issues, ensure timely access provisioning and deprovisioning, and mitigate security risks. Through strategic partnerships and outcome-based selling approaches, these solutions enable organizations to streamline their identity management processes, enhance operational efficiency, and bolster security measures. Supported by:https://huntress.com/mspradio/https://getinsync.ca/mspradio/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the Business of Tech Lounge, host Dave Sobel delves into the world of cybersecurity, questioning the effectiveness of the industry's focus on selling expensive solutions over practical ones. He highlights the growing global spending on security and risk management, projected to reach $215 billion, and discusses the need for cybersecurity measures in the face of rising cyber threats and attacks. Sobel engages in a conversation with Paul Bedi and Dave Schwartz about tying security investments to business outcomes and the importance of benchmarking security measures against industry peers. They emphasize the need for a cost-benefit analysis and a minimum service level in cybersecurity solutions. The discussion also touches on the significance of preparing for downtime and the cost of not implementing security measures. The episode shifts focus to the topic of talent recruitment in the tech industry, with a discussion on micro internships as a way for small businesses and managed services providers to engage with colleges and universities. Sobel explores the benefits of these short-term, skill-based projects in building a recruitment channel and providing valuable experience for both parties. Sobel concludes the episode by emphasizing the importance of simplifying security offerings to focus on key areas such as passkeys, strong identity security, backup disaster recovery, and MDR. He encourages listeners to prioritize these essential security measures and engage in discussions about the evolving landscape of cybersecurity solutions. The episode ends with a call for questions and feedback from the audience to shape future discussions on the show. Supported by: https://salesbuildr.com/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In the podcast episode, Dave Sobel discusses the current state of AI adoption among managed services providers (MSPs). According to Barracuda's global MSP report, MSPs are feeling the pressure to enhance their knowledge and application of AI products and services to meet customer demands. The report also highlights the increasing focus on security-related services, with MSPs anticipating a rise in revenue from recurring managed services in 2024.The episode delves into the impact of AI on the labor market, as revealed by new research from MIT's Computer Science and Artificial Intelligence Lab. Contrary to previous fears, the study suggests that job destruction from AI will occur gradually, giving policymakers time to prepare and mitigate its effects. Additionally, a Slack report emphasizes the importance of providing proper training to employees using AI to avoid an increase in busy work and ensure productivity.Salesforce's introduction of Slack Lists, a feature aimed at transforming Slack into a collaborative project management tool, is highlighted in the episode. The integration of project and task management functionalities within Slack is seen as a strategic move to enhance collaboration, improve accountability, and increase productivity for teams. The discussion emphasizes the need for proper training to maximize the potential of Slack Lists and the importance of support from Salesforce during the transition.The episode also touches on initiatives such as CISA's Secure by Design and Gartner's recommendations for CISOs to enhance their cybersecurity approach. The focus on secure design practices, legislative developments, and building a resilient cyber workforce underscores the evolving landscape of cybersecurity. Furthermore, insights into AI jailbreaking and innovative workplace communication tools like Imovid provide a glimpse into the future of technology and the importance of staying ahead of industry trends for MSPs and software developers. Three things to know today 00:00 AI Hype vs. Reality: Why Training and Security Remain Key for MSPs03:38 Salesforce Enhances Slack with Project Management Features: Introducing Slack Lists04:50 Government Initiatives, Cybersecurity Strategies, and AI Jailbreaking: Key Takeaways for Tech Professionals Supported by: https://coreview.com/msphttps://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this episode of the podcast, Dave Sobel discusses three key topics. Firstly, he highlights a study by Amazon Web Services that shows small businesses who are highly data-driven tend to outperform their peers financially and operationally. The report reveals that these data-driven companies have a more mature data strategy and are more likely to adopt AI technologies, leading to significant improvements in various business outcomes.Moving on, Sobel addresses the challenges faced by managed service providers in maintaining security compliance for their clients. A survey indicates that 85% of MSPs struggle with security compliance due to factors like lack of resources, expertise, or technology. The report suggests that automation platforms could be the solution to delivering compliance services efficiently and potentially driving business growth in this area.The episode also touches upon recent cybersecurity developments, such as the FBI's recovery of over 7,000 LockBit decryption keys to help victims of ransomware attacks. Additionally, the U.S. Cybersecurity and Infrastructure Security Agency issued a warning about cyber attacks targeting Snowflake customers. Sobel emphasizes the importance of staying informed about such threats and taking proactive measures to protect data and systems.Lastly, Sobel discusses the effectiveness of phishing training in improving security awareness among employees. He highlights a report showing that organizations integrating simulated phishing attempts with security awareness training experience a significant drop in employees' susceptibility to phishing attacks. This underscores the importance of ongoing training and testing to enhance cybersecurity defenses within organizations. Three things to know today00:00 AWS Study Shows Data-Driven SMBs Achieve Greater Financial Success and Efficiency03:57 85% of Managed Service Providers Struggle with Security Compliance, Automation as a Solution05:15 FBI's LockBit Recovery, CISA's Snowflake Warning, and Phishing Prevention Supported by: https://www.huntress.com/mspradio/https://getinsync.ca/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In the podcast episode, Dave Sobel discusses the latest developments in AI and automation within the tech industry. ConnectWise has launched ConnectWise Security 360, an AI-powered cybersecurity solution that helps managed services providers consolidate security data from various tools to enhance threat detection and streamline response efforts. Additionally, ConnectWise has introduced Sidekick for Security, an AI-powered digital assistant that assists MSP owners and technicians in improving cybersecurity measures.Asana has introduced AI teammates that can advise and assign work based on historical relationships and skill sets, showcasing the integration of AI into project management workflows. Raspberry Pi has partnered with chipmaker Helio to sell an AI kit for its microcomputer, reflecting the trend of bringing AI to portable devices with smaller models and processors. Cisco Systems has announced a $1 billion global investment fund for AI startups and new AI-powered products and services, demonstrating a significant commitment to advancing AI technologies.N2WS has launched cross-cloud volume restore for AWS and Azure, providing data protection and enhancing security for organizations utilizing multiple cloud platforms. Axiant has expanded its services to include macOS file-level data protection, catering to the increasing usage of Apple endpoints running macOS. Google has scaled back AI overviews in search results due to concerns about sourcing and potential negative impacts on website traffic, highlighting the importance of transparency and trust in AI-powered features.Dave Sobel emphasizes the need for organizations to adapt their SEO strategies in response to changes in how AI is integrated into search results. He advises businesses to focus on implementing AI solutions thoughtfully to complement human efforts and ensure practical benefits in workflows and operations. The episode concludes with a reminder to share the podcast with others to help grow the audience and support the show's continued success in delivering insights on the evolving business of tech. Four things to know today00:00 AI and Automation: ConnectWise Launches Security360 and Sidekick for MSPs03:59 Boosting Tech Efficiency: Asana’s AI Workflows, Raspberry Pi’s AI Kit, and Cisco’s Strategic AI Investments 06:26 Cloud Data Protection: N2WS and Axcient Enhance AWS, Azure, and macOS Services07:54 Google Scales Back AI Overviews in Search Results, Addressing Sourcing and Trust Issues Supported by: https://www.bitdefender.com/business/products/msp-security-solutions.htmlhttp://skykick.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The National Institute of Standards and Technology (NIST) has taken steps to accelerate the processing of software and hardware vulnerabilities in the National Vulnerability Database by awarding a new contract to an outside vendor. This move aims to clear the backlog of unanalyzed vulnerabilities by the end of the fiscal year, demonstrating a commitment to cybersecurity.However, amidst this positive development, the closure of the Affordable Connectivity Program (ACP) poses a threat to internet access for nearly 60 million low-income Americans. The lack of funding has led to the discontinuation of the program, leaving many households in financial distress. Efforts to extend the program through bipartisan legislation have stalled, highlighting the importance of government support in ensuring equitable access to essential services.On the cybersecurity front, the dismantling of the 911 S5 proxy botnet, the world's largest, and the arrest of its administrator in Singapore, Yun-Hee Wang, showcases international efforts to combat cybercrime. The botnet, which conducted various illicit activities, underscores the ongoing challenges in cybersecurity and the need for robust measures to protect against such threats.Furthermore, the episode delves into the gender disparity in the cybersecurity workforce, with only 20-25% being female. Factors contributing to this gap include unconscious bias and a lack of female role models. The discussion emphasizes the importance of addressing these issues through strategies such as unconscious bias training, diversifying recruitment efforts, and providing support for women in cybersecurity roles to foster a more inclusive and diverse industry. Four things to know today00:00 NIST Accelerates Vulnerability Processing as ACP Closure Threatens Internet Access for Millions02:28 Live Nation Breach Highlights Growing Cybersecurity Concerns as 83% of Firms Plan Budget Increases04:11 Open Formats Transform Data Industry: Snowflake, Databricks, and the Future of Cloud Services05:26 CompTIA Data Highlights Cybersecurity Gender Disparity: Strategies for Recruitment and Retention Supported by: https://coreview.com/msp/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In the podcast episode, Dave Sobel discusses three key topics: consumer behavior and inflation trends, US and Eurozone inflation data, and corporate pricing pressures. He highlights the slight deceleration in US inflation in April but notes that core inflation remains above the Federal Reserve's target. In the Eurozone, inflation unexpectedly rose in May, posing a dilemma for the European Central Bank. The trend of companies struggling to raise prices without affecting demand is evident, with consumer sentiment showing a disconnect between personal financial well-being and perceptions of the national economy.Moving on, Sobel covers Google's data loss incident and SEO algorithm leaks, emphasizing the importance of robust backup and disaster recovery strategies for businesses. He also discusses the potential impact of large-language models on the B2B SaaS industry and the challenges small businesses may face in SEO due to Google's evolving algorithms. Additionally, significant channel updates are highlighted, including Microsoft and VMware's partnership, Red Hat's revamped partner program, and Tech Data's acquisition of OrcaTech in Australia and New Zealand.Sobel underscores the implications of the consumer behavior shift towards greater price sensitivity, as reflected in decreasing consumer spending and rising household delinquencies. He also points out the changes in Google Search algorithms and the challenges small businesses may encounter in SEO. The episode concludes with a focus on licensing changes in the VMware ecosystem, Red Hat's move towards personalized partner programs, and the expanding service capabilities of distributors in the tech industry. Three things to know today00:00 Consumer Behavior and Inflation Trends: U.S. and Eurozone Inflation Data, Corporate Pricing Pressures04:46 Google's Data Loss and SEO Algorithm Leaks: What IT Providers and Small Businesses Need to Know07:06 Significant Channel Moves: Microsoft and VMware Team Up, Red Hat Rebrands Partner Program, Tech Data Acquires Orca Tech Supported by: https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Employers have a variety of ways to engage with colleges and universities to find student talent, as discussed in the podcast episode. One traditional method is through career fairs, where employers can interact with students and showcase their opportunities. Information sessions provide a platform for employers to talk about their organization, available positions, and how students can apply. Mock interviews and resume critiques offer valuable hands-on experience for students, helping them prepare for the job application process. One of the key trends discussed in the podcast episode is the rise of micro-internships. These micro-internships are project-based and short-term opportunities for students to gain valuable experience while allowing organizations to assess students without a long-term commitment. The concept of micro-internships has gained traction, especially in the wake of the COVID-19 pandemic, which has highlighted the need for flexible and remote work arrangements. According to Don Snyder from the College of William & Mary, micro-internships typically last for a shorter duration, ranging from three to five weeks. These opportunities are skill-based, focusing on specific projects or tasks that organizations need to be completed within a short timeframe. Importantly, micro-internships are paid, providing students with a chance to contribute to real-world projects while earning compensation for their work. Supported by: https://huntress.com/mspradio/https://skykick.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Google recently issued an apology for inaccuracies in their AI overviews, attributing the errors to data voids and people asking unusual questions. This apology came after the company faced criticism for the rollout of AI overviews, which has been a PR blunder for Google as it competes against other AI search startups like OpenAI. Google is taking steps to address the issue by limiting AI overviews for nonsensical queries and satire. This move indicates Google's commitment to improving the accuracy and reliability of their AI systems.The inaccuracies in AI overviews highlight the challenges that arise when large language models like Gemini are integrated with ranking systems to generate responses based on information sources. The limitations of these models, coupled with retrieval augmented generation techniques, can lead to incorrect information being provided. This underscores the importance of ensuring that AI systems have access to high-quality and relevant information sources to minimize inaccuracies.N-Able, a company with a market value of $2.5 billion, is currently exploring a potential sale after attracting acquisition interest. Barracuda Networks, a cybersecurity company owned by KKR, is among the interested buyers. N-Able was spun out from SolarWinds in 2021 and has major investors such as Silverlake and Thoma Bravo. The sales process involves software sector peers and private equity firms, indicating a significant level of interest in the company.The cybersecurity industry is experiencing significant growth, with global spending on security and risk management projected to reach $215 billion this year. However, experts argue that the industry's focus on selling expensive solutions instead of practical ones adds unnecessary complexity. Despite efforts to improve security, cyber threats and attacks continue to rise, emphasizing the need for cybersecurity measures. Three things to know today00:00 Google Apologizes for AI Overview Inaccuracies Amid Data Voids and Unusual Queries04:29 N-Able Considers Take-Private Deal: Barracuda Networks Among Interested Buyers06:41 The Booming Cybersecurity Industry: Are Solutions Adding Complexity Without Liability? Supported by: https://coreview.com/msp/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Cybercriminals are increasingly utilizing artificial intelligence (AI) for sophisticated attacks and fraud, as discussed in the podcast episode. One notable application of AI by cybercriminals is in phishing attacks, where generative AI tools like ChatGPT are being integrated into spam-generating services. This enables cybercriminals to craft more convincing and personalized phishing emails, heightening the success rate of their attacks. Moreover, AI is being harnessed in deepfake audio scams, allowing scammers to convincingly mimic someone's voice. This technology can be exploited to circumvent identity checks and manipulate AI systems, posing a significant threat to individuals and organizations.The proliferation of AI in cybercrime poses challenges for cybersecurity professionals and organizations. With the capacity to generate realistic content and manipulate information, cybercriminals can execute more sophisticated and targeted attacks, making it increasingly difficult to detect and prevent such threats. As AI technology advances, it is imperative for cybersecurity measures to evolve to effectively counter these emerging threats. Organizations must implement robust security protocols, such as multi-factor authentication and regular vulnerability patching, to defend against AI-powered cyberattacks and protect sensitive data from malicious actors.PwC has taken a significant step by becoming the first reseller of ChatGPT Enterprise through a partnership with OpenAI. This strategic move allows businesses to procure the generative AI service through PwC instead of directly from OpenAI. The primary objective behind this partnership is for PwC to enhance its services to clients interested in leveraging AI to optimize their workloads. PwC already employs custom GPTs for various tasks and views AI as a means to drive increased impact and productivity for their clients. Three things to know today00:00 Cybercriminals’ Use of AI for Sophisticated Attacks and Fraud 03:28 Congress passes a privacy law – just not the one you think05:39 The First Reseller of ChatGPT Enterprise Supported by: https://timezest.com/mspradio/https://skykick.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

According to the Q1 2024 Channel Futures Market Outlook Survey, 90% of partners are optimistic about growth in 2024, indicating a positive outlook for the channel economy. Managed service providers (MSPs) are particularly optimistic, with 79% of respondents believing that the channel economy is good or excellent, contrasting with the overall US economy where only 44% share a positive view.The survey also shows that most MSPs reported slight increases in total revenue, recurring revenue, and profit in the first quarter of 2024. AI services like chatbots and AI-powered cybersecurity were identified as the top sector for adding vendors, signaling a growing interest and investment in AI technologies within the channel.AI PCs are emerging as a significant trend in the tech industry, with promising growth opportunities. A TechIsle study highlighted in a podcast episode revealed that AI PCs have a promising market potential among SMBs and mid-market firms. The study showed that a considerable percentage of these businesses are familiar with AI PCs and plan to purchase them soon, with the technology expected to impact the PC market significantly within three to five years.The study also identified specific departments and professionals within organizations expected to benefit the most from AI PCs. Content creators, tech-savvy departments, and executives were recognized as potential early adopters, with creative and design professionals, IT development teams, and sales and marketing departments expected to benefit from the enhanced processing power and AI-powered features of AI PCs.Three things to know today 00:00 Channel Futures Market Outlook: 90% of Partners Optimistic About Growth in 202403:38 Small and Medium-Sized Businesses Grapple with Shadow IT Amid Digital Transformation06:53 AI PCs Poised for Significant Growth, Promising New Opportunities for Tech Industry Supported by: https://huntress.com/mspradio/https://getinsync.ca/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Responsible exploit disclosure is crucial for safeguarding organizations from potential threats. In a podcast episode, MacKenzie Brown, the Vice President of Security at Blackpoint Cyber, emphasized the importance of controlled research practices and responsible disclosure of exploits. She highlighted the negative impact of rapid exploit disclosure, stating that it can do more harm than good. Brown pointed out that the cybersecurity landscape is inundated with marketing, tooling, and technology, which can be overwhelming and not necessarily useful. With an increase in cyber attacks each year, organizations face significant challenges in defending against threats. She mentioned that the industry struggles to find good talent, and many businesses face financial losses due to cybersecurity incidents. The episode discussed the need for a coordinated approach to exploit disclosure, where researchers work closely with vendors to address vulnerabilities. Brown emphasized the importance of giving vendors time to create patches, communicate with customers, and ensure proper implementation of security measures. She advocated for a shift towards a more ethical and regulated approach to exploit disclosure, where vendors are held accountable for addressing security issues promptly. Supported by: https://movebot.io/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In his commencement address for the Computer Science Department at the College of William & Mary, Dave Sobel, a proud graduate of thedepartment, shares his personal journey and insights with the class of 2024. He reflects on the importance of advocating for oneself, investing in relationships, and embracing change in order to navigate through successes and failures. Dave discusses his experiences from his time at college, where he learned the value of self-advocacy and building deep relationships with peers. He emphasizes the significance of investing time and effort in friendships, as they can lead to opportunities and personal growth. Through anecdotes from his career, Dave highlights the impact of personal relationships on professional success. He shares how his connections and investments in people have played a crucial role in his entrepreneurial journey and career transitions.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this podcast episode, Michael George, the CEO of Syncro, discusses the evolving landscape of the MSP market. He emphasizes the importance of automation and AI in addressing the skills gap prevalent in the industry. George notes that the digital transformation of first-world economies has become increasingly complex, with a shift towards cloud-based applications and a distributed workforce. This complexity poses a challenge for MSPs responsible for managing and supporting these intricate digital environments.George highlights the critical role of automation in improving the efficiency and effectiveness of technicians within MSPs. By utilizing AI technologies and integrating automation into every aspect of their product, Synchro aims to empower technicians to focus on higher-value work. The objective is to streamline processes, proactively address issues, and optimize the technician-to-employee ratio for MSPs.He also addresses the pressing issue of cybersecurity within the MSP space. He acknowledges that security concerns are not only persistent but also escalating, making it essential for MSPs to prioritize security in their approach to managing digital environments. George emphasizes the need for a security-first posture and underscores the ongoing battle against cyber threats as a significant challenge for MSPs in 2024 and beyond. Supported by: https://huntress.com/mspradio/https://coreview.com/msp/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Consolidation in the cybersecurity industry is a significant trend currently taking place, as highlighted in the podcast episode. The slowdown in cybersecurity investment is leading to the consolidation of vendors in the market, indicating an oversaturation of products and solutions in the cybersecurity space. The transcript mentions that investors are recognizing the abundance of products and solutions available and engaging in consolidation activities in response.The episode emphasizes the importance of focusing on executing the basics well in cybersecurity rather than acquiring numerous products. The consolidation among cybersecurity vendors is seen as a necessary step to address redundancy and overlap in offerings due to the saturation of solutions available. The transcript suggests that providers should integrate cybersecurity into their business operations effectively and prioritize delivering value through essential cybersecurity measures.Overall, the consolidation in the cybersecurity industry due to a slowdown in investment reflects a market correction where vendors are streamlining their offerings to address oversaturation. This trend underscores the need for providers to prioritize quality over quantity in their cybersecurity strategies and offerings.In the podcast episode, it was highlighted that the integration of AI into products is becoming increasingly common across various industries. The key takeaway emphasized the importance for providers to focus on tangible implementations that genuinely enhance the core product rather than simply adding AI for marketing purposes.The episode discussed how many companies are effectively incorporating AI into their products to improve security measures, such as ransomware detection, malware detection, and anomaly detection. These AI-driven features provide real value to end customers by enhancing security and operational efficiency.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The European Union's approval of landmark AI regulations marks a significant milestone in the governance of artificial intelligence. These regulations represent the first comprehensive framework for AI governance, aiming to make AI more human-centric and placing restrictions on high-risk AI systems. The regulations include measures such as banning certain AI applications and requiring labels for others. The AI Act is expected to become law in May, with full regulations in effect by mid-2026. Violations of the AI Act can result in substantial fines, up to $38 million or 7% of a company's global revenue.This development is crucial for businesses operating in the EU, as the regulations will apply to all companies offering AI models in the region. The EU's leadership in AI regulation sets a precedent for other regions and underscores the importance of ethical and responsible AI development. By implementing these regulations, the EU aims to ensure that AI technologies are developed and deployed in a manner that prioritizes human well-being and safety.The approval of these regulations highlights the growing importance of AI governance and the need for clear guidelines to address the ethical and societal implications of AI technologies. As businesses continue to integrate AI into their operations, compliance with these regulations will be essential to navigate the evolving regulatory landscape and build trust with consumers and stakeholders. Four things to know today 00:00 EU Approves Landmark AI Regulations: First Comprehensive Framework for AI Governance03:34 AI Everywhere: Barracuda, GoTo, Dell, and HaloPSA Lead with AI Innovations in Partner and Customer Solutions05:14 Virtual Machines Out, Cloud and AI In: John Deere and Computershare's Strategic Moves06:42 Why Building an AI Strategy is Better Than Hiring a Chief AI Officer Supported by: http://skykick.com/mspradio/https://getinsync.ca/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Microsoft's Build event showcased several key announcements, including the introduction of AI-powered CoPilot Plus PCs, enhanced security measures, and new AI tools. The CoPilot Plus PCs featured AI-powered ARM-based Snapdragon X Elite and Plus processors, offering advanced capabilities for automation, collaboration, and productivity. These devices were designed to streamline IT tasks, boost collaboration, and enhance overall productivity for users.In terms of security, Microsoft unveiled a major push for Windows 11, introducing new features and updates to enhance user protections. This included the adoption of the Pluton security processor in the CoPilot Plus PCs, local security authority protection on all PCs, Windows Hello enhanced sign-in security, smart app control, and Windows Hello and Win32 app isolation updates. These security enhancements aimed to address cybersecurity challenges and provide users with a more secure computing environment.Additionally, Microsoft introduced new AI tools and capabilities, such as the Recall feature for logging and retrieving user actions, real-time video translation on Microsoft Edge, and the release of Azure AI Studio with various AI models optimized for different tasks. These tools aimed to improve user experience, accessibility, and efficiency by leveraging AI technology to enhance various aspects of computing and communication.Overall, Microsoft's focus on AI-powered CoPilot Plus PCs, enhanced security measures, and new AI tools at the Build event highlighted the company's commitment to innovation and improving the user experience in the digital landscape. Four things to know today from Microsoft Build 00:00 Surface Event Highlights: AI-Powered Copilot Plus PCs, Enhanced Security, and New AI Tools06:04 Microsoft Expands Copilot AI to Automate IT Tasks, Boost Collaboration, and Enhance Productivity09:15 End of an Era: Microsoft Deprecates NTLM and VBScript, Shifts to Modern Security Measures11:15 Windows 11 Recall Feature Sparks Privacy and Data Security Concerns Supported by: https://www.coreview.com/msp All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The Security and Exchange Commission (SEC) has recently adopted changes to Regulation S-P, which now requires financial institutions to disclose security breaches within 30 days of learning about them. These amendments also expand safeguards and disposal rules, mandate written compliance records, and extend the rules to transfer agents. The primary goal of these new requirements is to protect the privacy of customers' financial data and ensure prompt notification in case of a breach.The EPA has issued an enforcement alert warning about the increasing frequency and severity of cyber attacks against water utilities in the U.S. The agency found that about 70 percent of utilities inspected in the past year violated standards meant to prevent breaches. Recent attacks by groups affiliated with Russia and Iran have targeted smaller communities. The EPA urged water systems to improve protections against hacks, including changing default passwords and cutting off system access to former employees.Microsoft's decision to enforce multi-factor authentication (MFA) for all accounts by the end of the year is a significant step towards enhancing cybersecurity measures. The episode highlights that over 99.99% of MFA-enabled accounts have successfully resisted hacking attempts, emphasizing the effectiveness of this security measure. Admins are encouraged to enable MFA in their tenants before the rollout, and they can monitor MFA registration using authentication methods, registration reports, and PowerShell scripts. Three things to know today00:00 SEC Adopts Changes to Regulation S-P: Strengthening Privacy and Data Protection03:40 Surge in Untested Deepfake Detection Services without High Accuracy 05:59 Microsoft to Enforce Multi-Factor Authentication for All Accounts by Year-End Supported by: https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The Biden administration has introduced voluntary AI principles for worker interaction and data use, focusing on responsible data use, upskilling support, and transparency in AI deployment. The goal is to ensure ethical and responsible use of AI technologies in the workplace. Companies like Microsoft and Indeed have already agreed to these principles, demonstrating a commitment to creating a safe and fair environment for workers interacting with AI technologies.These principles align with the increasing importance of ethical AI practices in the tech industry, emphasizing the need for prioritizing the well-being and rights of employees when implementing AI solutions. By highlighting transparency and upskilling support, the administration aims to address concerns related to data privacy, job displacement, and bias in AI systems.Moreover, the State Department has used artificial intelligence and machine learning to streamline records management and improve the declassification process, achieving significant time and cost savings. Lessons learned from these projects include starting small, fostering collaboration, and continuous training of the machine learning model.These examples illustrate how AI technologies are being leveraged to streamline processes, increase efficiency, and reduce manual labor in law enforcement and government records management, ultimately saving time, improving accuracy, and enhancing operational effectiveness. Three things to know today 00:00 Biden Administration Introduces Voluntary AI Principles for Worker Interaction and Data Use05:18 AI Enhances Efficiency in Law Enforcement and Government Records Management07:39 Half of IT Partners Anticipate Revenue from Sustainable Solutions by 2024, Despite Challenges Supported by: https://www.bitdefender.com/business/products/msp-security-solutions.htmlhttps://skykick.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Small businesses have demonstrated job gains, particularly in the South and leisure industries, as highlighted in the podcast episode. According to the April ADP National Employment Report, small businesses added 38,000 jobs nationwide, with the majority of job growth occurring in the South. The leisure and hospitality sectors saw a notable increase of 56,000 jobs during this period. Conversely, the information sector experienced a decline of 4,000 jobs, potentially due to a skills gap and the influence of AI and automation.This discrepancy in job growth between small businesses in the leisure industry and the information sector underscores the challenges faced by the latter due to technological advancements. The impact of AI and automation is evident in the information sector, resulting in job losses and a mismatch in skills. As technology continues to progress, small businesses in the information sector must adapt to remain competitive and address the challenges posed by automation and AI.The expansion of professional services is a significant trend in 2024, as highlighted in the podcast episode. According to the data presented, 85% of organizations are planning to increase their professional services teams this year. This indicates a growing recognition of the importance of professional services in driving business objectives and profitability. Three things to know today00:00 Small Business Job Gains Highlight Opportunities Amid Economic Cooldown and Tech Talent Shortages05:19 Nebraska Passes Personal Privacy Protection Act06:40 Professional Services Expansion on the Rise: 85% of Organizations to Increase Teams in 2024 Supported by: https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

AI presents a significant opportunity for Managed Service Providers (MSPs) to enhance their services by replacing legacy tools with AI-enabled solutions. In a podcast episode featuring Niraj Tolia, the CEO of Alcion, the discussion highlights how AI can empower MSPs to focus on delivering value-added services to their end customers. By utilizing AI tools, MSPs can streamline operations, reduce operational burdens, and improve the overall customer experience. This shift enables MSPs to prioritize critical aspects such as professional services, digital transformation, and customer relationships. The episode emphasizes that integrating AI is not about replacing MSPs but enhancing their capabilities. By incorporating AI technologies, MSPs can automate tasks, enhance security measures, detect anomalies, and provide more reliable services. This benefits end customers by offering advanced features and improved security while allowing MSPs to save time and resources previously spent on manual tasks. Supported by: https://getinsync.ca/mspradio/ https://timezest.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

AI is increasingly being utilized across various industries to boost efficiency and cut costs, with a strong emphasis on data management. The podcast episode provided several examples showcasing how AI is enhancing operations in different sectors. For instance, Sam's Club is using AI technology to tackle shoplifting by analyzing photos of customers' carts and cross-referencing them with receipts as they leave the store. This solution has not only sped up the exit process for customers but has also enhanced the overall shopping experience. This demonstrates how AI is being applied in retail to improve efficiency and reduce costs. Moreover, the New York Times article discussed how airlines are leveraging AI to enhance the flying experience. Tools like Connection Saver help airlines accommodate delayed passengers, while AI systems aid in planning efficient flight routes, saving fuel and time. This use of AI in the airline industry illustrates how data management and analysis can lead to operational efficiencies and cost savings. Additionally, the podcast highlighted the introduction of AI-powered tools by companies such as Palo Alto Networks, Cisco, and CloudFlare to bolster cybersecurity and application observability. These tools harness AI to offer guided automation, actionable insights, and natural language interfaces to security analysts, enabling them to identify and address threats more effectively. This showcases how AI is being integrated into cybersecurity solutions to enhance data management and bolster security measures. Overall, the examples presented in the podcast episode underscore the increasing trend of deploying AI in various industries to enhance efficiency, reduce costs, and improve data management practices. The focus on data management is crucial as AI technologies rely heavily on high-quality data to provide accurate insights and drive operational enhancements. Supported by: https://salesbuildr.com/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Security systems are increasingly vulnerable to a variety of threats, as discussed in the podcast episode. Issues such as DNS tunneling, Wi-Fi vulnerabilities like the SSID Confusion attack, and weaknesses in voice assistants like Siri and Google Assistant highlight the critical need for robust security measures. DNS tunneling, as seen in campaigns like TrickCDN and SexShow, allows threat actors to encode data in DNS queries, evade network firewalls, and execute command-and-control operations. To address this risk, organizations are advised to deploy DNS monitoring and analysis tools to detect unusual traffic patterns and restrict DNS resolvers. Similarly, the SSID Confusion attack exploits a flaw in the IEEE 802.11 Wi-Fi standard, deceiving users into connecting to insecure networks and enabling attackers to intercept network traffic. Proposed solutions include updating the Wi-Fi standard to include the SSID in the four-way handshake and enhancing beacon protection. The podcast episode emphasized the increasingly complex role of Chief Information Security Officers (CISOs) due to various factors. One key challenge is the mounting legal pressure on CISOs, particularly with the rise in ransomware attacks. CISOs often bear responsibility for cybersecurity incidents, despite potential limitations in organizational authority and reporting structures that may hinder their ability to enact necessary security changes effectively. Three things to know today 00:00 Critical Analysis: Who Bears Responsibility When Security Systems Fail?05:46 Tech Companies See Senior Talent Drain Amid Stricter Office Return Mandates08:18 The Tough Reality of CISO Roles: Balancing Security Demands with Limited Authority Supported by: https://coreview.com/msp/https://mspradio.com/engage/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/. Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The Biden administration's push for a liability framework for insecure software represents a significant shift in cybersecurity policy. The objective is to transfer the security responsibility from technology users to software companies, encouraging sustained investment in cybersecurity and resilience. This initiative seeks to hold software developers responsible for the security of their products, stressing the importance of creating secure and reliable software from the outset.The proposed investment underscores the critical role that AI plays in national policy and emphasizes the importance of prioritizing AI development and research. By allocating such a significant amount of funding to AI programs, the Senate aims to address pressing AI issues, safeguard elections, mitigate risks in sectors like healthcare and housing, and drive advancements in AI technology.This substantial financial commitment showcases the government's acknowledgment of the transformative potential of artificial intelligence and its commitment to harnessing AI for societal benefit. The proposed investment not only reflects the increasing importance of AI across various sectors but also signals a strategic approach to maintaining the country's leadership in AI innovation globally. Four things to know today00:00 Biden Administration Pursues Liability Framework for Insecure Software, Shifting Security Burden to Developers05:55 Adam Selipsky Steps Down as AWS CEO, Matt Garman to Lead Cloud Giant06:57 Pax8's New Initiative Aims to Enhance Support for Nonprofits Through IT Service Provider07:35 Microsoft Resolves VPN Connection Failures with May 2024 Patch Tuesday Updates Supported by: https://getinsync.ca/mspradio/https://www.huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Google made significant announcements at the 2024 Google I.O. conference, showcasing major AI initiatives that highlight the company's dedication to advancing artificial intelligence technology. A key announcement was Project Astra, an enhanced version of Google Assistant demonstrating real-time computer vision capabilities. This project aims to develop intelligent agents capable of reasoning and acting on behalf of users, emphasizing the potential of AI to enhance user experiences in the future.Red Hat recently announced the integration of AI capabilities across its product line, including Red Hat Enterprise Linux AI, Red Hat OpenShift AI, and Red Hat Ansible Automation. These AI capabilities are designed to streamline system administration tasks and enhance software management for system administrators.Deloitte's affirmation of the future of spatial computing, despite the slow adoption of wearables like the Vision Pro, underscores the significant potential of spatial computing in revolutionizing the way we interact with technology. Spatial computing, as defined by Deloitte, is the convergence of physical and digital worlds, creating a seamless integration of virtual elements into our physical environment. Three things to know today00:00 Google Announces Major AI Initiatives at I/O: Project Astra, Gemini Updates, and New AI Tools05:17 Red Hat Advances AI Capabilities to Ease System Administration and Enhance Software Management07:12 Deloitte Affirms Future of Spatial Computing Despite Slow Adoption of Wearables Like Apple Vision Pro Supported by: https://coreview.com/msp/https://skykick.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

OpenAI's launch of GPT-4 Omni represents a significant advancement in artificial intelligence. This cutting-edge AI model features real-time voice interaction capabilities, allowing users to engage in verbal conversations with a human-like AI chatbot. GPT-4 Omni showcases impressive voice capabilities, including emotional expression and the ability to identify emotions and tones in users' speech. Moreover, it can process text, vision, and audio simultaneously, making it faster and more versatile than its predecessors. The recent solar storm mentioned in a podcast episode disrupted GPS systems, significantly impacting precision farming and critical agriculture operations. The disruption affected the accuracy of GPS systems, particularly real-time kinematic systems used in modern tractors. Precision agriculture heavily relies on these systems for planting crops with uniform spacing, and any inaccuracies could result in crop damage and reduced yield. This incident highlighted the vulnerability of modern tractors to satellite disruptions, emphasizing the need for robust contingency plans and resilient infrastructure in the agriculture sector. IBM Consulting has launched Copilot Runway, a service designed to help businesses seamlessly integrate their AI assistants into their workflows. This program allows organizations to collaborate with IBM consultants to develop customized copilots tailored to their specific requirements. The Copilot Runway service includes an adoption framework, a copilot accelerator, and access to pre-built copilots for various use cases such as procurement, customer service, and employee experience. Three things to know today00:00 OpenAI Launches GPT-4 Omni: Their Next-Gen AI with Real-Time Voice Interaction Capabilities03:36 Solar Storm Disrupts GPS, Impacting Precision Farming and Critical Agricultural Operations05:17 IBM Consulting Launches Copilot Runway to Streamline AI Integration in Business Workflows Supported by: https://www.bitdefender.com/business/products/msp-security-solutions.html All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

One of the key insights from the podcast episode is the projection that the global IT services market is expected to reach $2 trillion by 2028. This growth is primarily attributed to cloud modernization, with hyperscalers like AWS, Microsoft, and Google Cloud leading the way. These hyperscalers are driving the growth in the market, particularly in the area of infrastructure-as-a-service (IaaS), where spending is expected to double in the next five years. The rise in the value of GPU sales, as mentioned in the episode, is also contributing to this trend. The increase in GPU sales is linked to the proliferation of artificial intelligence (AI) technologies, which are becoming increasingly prevalent in various industries. This indicates a growing demand for advanced computing capabilities to support AI applications, further fueling the growth of the IT services market. Maryland's enactment of the Maryland Online Data Privacy Act signifies a significant step towards enhancing consumer data protection within the state. The new legislation imposes stricter privacy standards on businesses operating in Maryland, compelling them to limit the data they collect from Maryland consumers. This move aligns with the broader trend of states enhancing consumer data rights through privacy legislation, as seen in the increasing number of states implementing similar laws. Three things to know today00:00 Small vs. Mid-Sized Business Outlooks on Economy and Revenue Growth Diverge03:39 Maryland Joins States Enhancing Consumer Data Rights with New Privacy Legislation06:11 Secure by Design: A Shift in Cybersecurity Paradigm Promoted at RSA Conference Supported by: https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Understanding your superpower as a partner and aligning it with Microsoft is crucial for success. In this podcast episode, Rob Fegan stresses the importance of partners recognizing their strengths and value proposition when collaborating with Microsoft. He emphasizes the significance of partners identifying their areas of expertise and target market to effectively align themselves with Microsoft's objectives and customer needs.Fegan suggests that partners should begin by pinpointing their specific domain of expertise, whether it be in collaboration technologies, IT infrastructure, data management, or other specialized areas. By understanding their unique value proposition, partners can better position themselves to resonate with Microsoft and its field teams. This alignment is key to establishing a strong partnership with Microsoft and capitalizing on the opportunities within the ecosystem.Moreover, Fegan highlights Microsoft's strong reliance on partners, particularly in serving the SMB and SMC markets. Microsoft depends on partners to scale and reach a diverse customer base efficiently. Therefore, partners who align their strengths with Microsoft's focus areas, such as cloud deployment, Microsoft 365, or Azure services, are more likely to thrive in their partnership with the tech giant.The main takeaway from the episode is that understanding your superpower as a partner and aligning it with Microsoft's goals and customer needs is fundamental for fostering a successful and mutually beneficial relationship with the company. By leveraging their strengths and focusing on areas where they can add the most value, partners can enhance their collaboration with Microsoft and drive business growth within the ecosystem. Supported by: https://coreview.com/msp/ All our Sponsors: https://businessof.tech/sponsors/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.