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Better Every Shift

Better Every Shift

304 episodes — Page 4 of 7

Ep 152‘I’m going to change this department if it kills me’: Thomas Bell talks culture change

If Chief Thomas Bell of the Greensburg (Pa.) Volunteer Fire Department had a nickel for every time someone remarked that he had some “big shoes to fill” after taking the reins from a local legend who had 60-plus years on the job, well, he’d have a lot of nickels. But the new chief had a simple plan – being himself. Bell vowed to create his own destiny – in even bigger shoes – and revamp a department that needed an organizational culture change in a big way. Bell shares his focus on firefighter safety and health, fireground accountability, recruitment and retention (including the success of duty crews) and communications among members. And the sleepless nights paid off when Bell was named IAFC Volunteer Fire Chief of the Year. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email [email protected] to share your feedback!

Sep 28, 20231h 0m

Ep 151‘This podcast is worth millions’: Jerry Brant explains how to secure FD funding

Chief Jerry Brant – the 70-million-dollar man – joins the show this week, explaining the role that all firefighters play in the grants process, what application reviewers are looking for this year, plus common grant proposal mistakes. (And yes, Brant has indeed written more than $70 million in successful grant applications in his career, some for FireGrantsHelp.) The self-proclaimed “pope of the church of planning,” Brant urges people to work ahead, particularly since it’s no surprise that there’s a grant application period every year, and offers guidance for striking the right balance between data and storytelling in the grant-writing process. Don’t miss: The T-shirt story that exemplifies unnecessary grant-writing hurdles Power quote: “Grants are not great literary works; there’s no Pulitzer Prize award for writing the best grant” (so get to work!) Hot seat sneak peek: Brant’s splurge purchase This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email [email protected] to share your feedback!

Sep 21, 202351 min

Ep 150Fire Prevention Week prep: Plug-and-play messaging you can use today

We’re not going to Stop, Drop and Roll over on our fire prevention messages; we’re going to embrace them with open arms to create simple but effective calls to action that can make a difference in your community. Helping us in this effort is Andrea Vastis, senior director for public education with the NFPA, which runs Fire Prevention Week™, coming up Oct. 8-14. This year’s FPW theme is “Cooking Safety Starts with YOU! Pay attention to fire prevention.™" We dig into all of this: The top 3 cooking fire messages firefighters should know Where to find plug-and-play resources to share with your community How to flip negatives into positives when sharing life safety messaging Email [email protected] to share your feedback!

Sep 14, 202349 min

Ep 149Remembering 9/11: Legacy, vigilance and cohesiveness

This episode of the Better Every Shift EMS podcast is sponsored by Verizon Frontline, the advanced network for first responders on the front lines. Learn more at verizon.com/frontline. In this special crossover episode of the Better Every Shift, Policing Matters and Inside EMS podcasts, co-hosts Aaron Zamzow, Jim Dudley and Chris Cebollero discuss preserving the legacy of 9/11 responders and how to assess our readiness to respond to a large-scale MCI in our communities. The hosts talk technology trends that we could (and should!) use to improve the security of citizens and first responders, from license plate readers to crime-mapping, facial recognition, drone surveillance and AI, plus all this: Keeping the 9/11 legacy alive with new generations How awareness of occupational cancer and mental health concerns is more prevalent today Community preparedness and incident command 9/11-related illness and its continued impact and devastation today How AI can contribute to the security of citizens and first responders The importance of information sharing and security Read more reflections, tips for processing and lessons for training to respond to MCIs in our 9/11 coverage, sponsored by Verizon. Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. You can also follow the show on Apple Podcasts, Spotify, Google Podcasts or wherever you listen to your podcasts. And email [email protected] to share your feedback!

Sep 7, 202337 min

Ep 148‘The better we are, the better we serve’: Common themes from 40 shows

“Oh, the leaders we’ve talked to!” Better Every Shift marks 40 episodes with a walk down memory lane, hitting the common themes that have emerged from discussions with fire service leaders. Listen in as Janelle challenges Zam to a friendly game of “Who said it?” along with reflections on top lessons learned along the way. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

Aug 31, 202356 min

Ep 147‘It’s the same circus with different clowns’: Gordon Graham talks universal FD problems

The man, the myth, the legend, Mr. Gordon Graham joins the show this week talking all things risk management, the study of bad outcomes, plus the power of policy and systems in reducing risk for your members – and of course he does it all with the perfect anecdotes that put it all in perspective. We dig into all of this: The #1 question he asks when evaluating a fire department The quality that separates good supervisors from great supervisors The “core critical tasks” all firefighters should train on regularly His “10 Fs” for a long, quality life Email [email protected] to share your feedback!

Aug 24, 20231h 7m

Ep 146Chief John Oates: ”Can we just retire the ‘it’s a generational thing’ mindset?”

For all the boomers to Gen Z firefighters out there, today’s episode digs into critical questions: Do generational differences even exist, and why are we so intent on defining people by the year they were born? Chief John Oates, CEO of the International Public Safety Data Institute (IPSDI), shares his perspective on the issue with Zam and Janelle. We dig into all of this: Generational differences vs. lifespan development differences How to avoid the “generational crutch” in training, leading by individual, not groups Three “unviolatable” aspects of the fire service The traits Oates looks for in people he wants to work with Don’t miss the chief’s take on being endlessly asked “Where’s Daryl Hall?” (Apologies, chief!) Email [email protected] to share your feedback! This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

Aug 17, 20231h 2m

Ep 145‘We can’t read your mind’: Ben Thompson urges firefighters to speak up about stress

The newly released What Firefighters Want in 2023 survey special coverage highlights a perfect storm of stressors facing the fire service. On today’s show, Battalion Chief Ben Thompson expands on his article “'Buyer beware’: A message from stressed-out firefighters,” encouraging members to speak up about their stressors and offering guidance for leaders unsure how to help members who may be experiencing high stress. We dig into all of this: What firefighters ranked their #1 stressor (it’s actually not staffing) Finding the line with stress – when it’s standard issue and when it becomes dangerous The power of knowing someone has your back – and how to demonstrate that to your crew The scary statistic about stress impacting the quality of service provided And don’t miss Thompson’s story about how he mastered his TEDx Talk. Email [email protected] to share your feedback!

Aug 10, 202351 min

Ep 144‘Make THIS place better’: Kris Kazian’s advice to frustrated firefighters

It’s easy to sit around the kitchen table complaining about your agency’s lack of leadership or what you’ve heard about how much better it is at some other department. But when faced with a bad situation, you do have a choice. On this week’s Better Every Shift podcast, Chief Kris Kazian urges members to take action to lead up, foster a positive environment, and develop the future leaders of the department. We dig into all of this: Showing vulnerability to your members; The Q12 survey gauge employee engagement; Personal “safety valves” for member “safe spaces”; and The power of grace in the fire service – and life. Plus, don’t miss Kazian’s “auctioneer mode” hot seat answer. Stuff we mentioned on the show Watch: After 2 FF deaths, Fla. chief asks for help, vows more mental health support Resource: Gallup’s Employee Engagement Survey: Q12 Analysis: First It was Quiet Quitting, Now Workers Are Facing Off With Their Bosses Email [email protected] to share your feedback!

Aug 3, 20231h 2m

Ep 143LACoFD firefighter details ‘surreal experience’ appearing on ‘LA Fire & Rescue’

Better Every Shift welcomes a fire service celebrity to the show this week. Los Angeles County Fire Department (LACoFD) Firefighter-Paramedic Mike Anderson, one of the firefighters featured on NBC’s new docuseries “LA Fire & Rescue,” shares an inside look at his experience having his work world chronicled for the show. This week’s episode, “Three Alarm,” highlights Station 172’s response to a massive pallet fire, as well as a serious opioid overdose, plus two other LACoFD stations running a variety of calls – multiple traumas, an attic fire, and a snake-in-house call. Plus, Anderson shares insights on this: Those initial awkward conversations in front of the cameras Pride in representing the community Some friendly “LACoFD fame”-related razzing One call type that may surprise “flat-lander” firefighters working in the L.A. hills The off-the-wall call that had Anderson walking the other direction “LA Fire & Rescue” airs Wednesdays nights on NBC and can be streamed the next day on Peacock. Email [email protected] to share your feedback!

Jul 25, 202337 min

Ep 142Chief Todd LeDuc: ‘Your risk becomes everyone’s risk’

When it comes to firefighter health, personal risks can quickly translate to dangers for the entire crew. We must look out for each other, not only on the fireground but also with our health and wellbeing. That’s the message from Chief Todd LeDuc, chief strategy officer for Life Scan Wellness Centers, as he highlights the personal and organizational opportunities to build accountability around firefighter health. Plus, we dig into all of this: 3 ways to shift a personal fitness mindset; Building a proactive vs. reactive FD health culture; How and when to take a data-driven approach to firefighter health; and The power of incentivizing health and wellness. Email [email protected] to share your feedback!

Jul 20, 202359 min

Ep 141‘Just call people out’: Dr. Candace Ashby on defeating toxicity at the firehouse

Indianapolis Battalion Chief Dr. Candace Ashby takes an honest, humor-driven tell-it-like-it-is approach to leadership, urging company officers, and really all members, to call out bad behavior when they see it. Imagine the tone shift and culture change possible, she says, if company officers told their members to, “Pull your head out of your ass and act like you got some damn sense” at the moment of offense. Plus, we dig into all of this: Being proactive when you’re unhappy with FD leadership; Her favorite activity to build crew camaraderie. Simple advice for leaders trying to problem-solve FD issues; The insanity of not teaching soft skills to officers; and How to overcome a “screw this place” mindset that can arise during any career. Email [email protected] to share your feedback!

Jul 13, 20231h 0m

Ep 140Chief Jim Keiken: ‘You have to periodically reinvent yourself’

It all comes full circle on this episode of the podcast, as we are joined by IFSI Director Jim Keiken, the man ultimately responsible for unleashing Zam on the fire service. Keiken hired Zam at the Madison (Wisconsin) Fire Department – just one example of his ability to mentor new firefighters and set them up for success. Following his time in Madison, Keiken embraced a great “second career” with the Illinois Fire Service Institute, where he continues to support firefighters from across the country through research, training and leadership development. We dig into all of this: IFSI’s newest programs that are helping develop the next set of fire service leaders How to motivate firefighters who find themselves in a lull in their career Why we can’t give up on the younger generation of firefighters Keiken’s memories of Zam’s early days in the fire department Email [email protected] to share your feedback!

Jul 6, 20231h 11m

Ep 139Corley Moore: ‘If you’re not having fun doing this job, you are doing it wrong’

It’s another high-energy, passion-fueled podcast, as Battalion Chief Corley Moore joins Zam and Janelle to dissect fire service culture, toxic leadership and how to fight your way back from complacency. Chief Moore – founder of Firehouse Vigilance and host of the Weekly Scrap podcast – details his own evolution from struggling with complacency to serving as a motivational speaker and instructor. We dig into all of this: Moore’s empathy for burned out, complacent members The origins of the “The 9L’s: Keys to High Performance Culture,” plus Moore’s favorite “L” The scene in the movie “The Break-Up” that exemplifies intrinsic motivation Finding balance between being right and being effective The power of having a plan because “luck and hope are not strategies” Email [email protected] to share your feedback!

Jun 29, 202358 min

Ep 138‘A flowchart mindset’: UL FSRI researchers talk dynamic decisions on the fireground

The highly complex, dynamic nature of the fireground makes adaptive thinking particularly vital for firefighters and incident commanders. Our guests on this podcast – Keith Stakes and Craig Weinschenk, UL Fire Safety Research Institute research engineers – break down how to incorporate such critical thinking into training, plus the importance of using a “flowchart mindset” to manage nuance on the fireground. They also detail the newly released FSRI research, “Search and Rescue Tactics in Single-Family Single-Story Residential Structures.” We dig into all of this: The biggest takeaways – and surprises – from the data Remove the victim or seal the space – what should come first? The conditions for breaking a policy Episode power quote: “People should be taking research and utilizing that to be more aggressive while at the same time being safer and more efficient.” Hot seat sneak peek: Favorite (and least favorite) subjects in school Email [email protected] to share your feedback!

Jun 22, 202349 min

Ep 137Lithium-ion battery fire hazards, training, resources for firefighters

How many lithium-ion batteries do you have in your house? We’ve all got ’em, which means there are countless opportunities for them to spark. On this episode of the Better Every Shift podcast, Zam and Janelle speak with Deputy Chief Darin Wallentine about the Firefighter Safety Stand Down, this year focused on Li-ion battery fires. Wallentine, who represents the IAFC’s Safety, Health and Survival section, one of the Safety Stand Down partner organizations, highlights training opportunities and resources, shares life safety messaging for the community, and addresses the evolution of the Li-ion battery issue, from EVs to e-bikes and beyond. We dig into all of this: Behind the scenes of the theme-selection process Extinguishment tools for Li-ion battery fires The newest Li-ion battery dangers Don’t miss: A big tip for people charging e-mobility devices at home Resources roundup: FireRescue1 Safety Stand Down resource center Email [email protected] to share your feedback!

Jun 15, 202357 min

Ep 136The Goldfeders: ‘The fire service has been wonderful to this family’

This week’s episode is extra “golden,” as Zam says, because we have not one, but two Goldfeders on the show – Loveland-Symmes Deputy Chief Billy Goldfeder and his son Brian Goldfeder, a captain with the Prince George’s County (Maryland) Fire/EMS Department. The Goldfeders dig into all things fire families – and if you know Billy, you know he’s all about family. The team gets into all of this: Billy’s reactions and advice when Brian first considered joining the fire service; what it was like being a “coach’s kid” in the fire service – and when to use the coach as a sounding board; and finding balance between family life and work life – and why the fire service makes that so difficult. Don’t miss: The mini-academy concept for fire families Episode power quote: “As a firefighter, we are always talking about serving others, helping others, being selfless; well, you gotta be that way at home too.” Hot seat sneak peek: Brian’s best advice for newly promoted members Email [email protected] to share your feedback!

Jun 8, 202356 min

Ep 135‘It’s an honor’: Victor Stagnaro on his new role as NFFF CEO

Victor Stagnaro joins the podcast to talk about his recent appointment as CEO of the National Fallen Firefighters Foundation. Stagnaro had previously served as the NFFF managing director, overseeing family and fire service programs, and now steps into the role of CEO, succeeding Chief Ron Siarnicki. We dig into all of this: Stagnaro’s primary focus over the next few months; who he’ll turn to for advice during the transition and beyond; new ways the foundation can support families; and how firefighters can champion the NFFF mission. Don’t miss: Who Victor calls the wisest man he’s every met. Hot Seat sneak peek: Stair climb motivational music Email [email protected] to share your feedback!

Jun 1, 202348 min

Ep 134‘Attack every situation’: Vince Bettinazzi shares shift expectations

Today’s podcast unpacks the complex topic of go/no-go decision-making, focusing on vertical ventilation and search tactics. Our guest for the discussion is Training Chief Vince Bettinazzi, who authored one of the articles in FireRescue1’s latest training tool, “Go/no-go decision making on the fireground,” which is available to download and share with your crews. We dig into all of this: “Aggressive” vs. “attack” semantics; how to update size-up reports; pulling off AARs even when you can’t gather the full crew; and more. Plus, don’t miss: Bettinazzi’s pocket doors pro tip for search crews. Email [email protected] to share your feedback!

May 25, 202352 min

Ep 133Cebollero: ‘We need to reverse the organizational chart’ in EMS

EMS leader and advocate Chris Cebollero joins Better Every Shift for a very special crossover event. No, this isn’t the One Chicago universe but rather the Lexipol Media Group universe, with Inside EMS podcast co-host Cebollero joining Zam and Janelle to talk all things fire-based EMS, leadership, community paramedicine and more. Cebollero digs into some of the pressing issues facing EMS, including the need for leaders to prioritize the workforce and give members every opportunity to succeed. The team gets into all of this: A critical rule for handling mental health calls; the secret for motivating a workforce; what Cebollero sees as the future of EMS in 5-10 years; and Cebollero’s “advice to the haters” who don’t want to run EMS calls. Don’t miss: The one call that has stayed with Cebollero throughout his career Hot seat sneak peek: His favorite Inside EMS episodes Email [email protected] to share your feedback!

May 18, 202353 min

Ep 132Nick Martin: ‘When the bell rings, it’s game time’

Digging into all things training, culture and motivation, this week’s show features Nick Martin, division chief with the City of Salisbury (N.C.) Fire Department and founder and president of Combat Ready Fire Training. The team hits on several topics: What it means to be combat-ready for the job; the difference between aggressive and reckless fire attack; stories of Martin’s personal evolution on the job and the standard to which he now holds himself; vetting trainers in a world when anyone can have their own social media channel; and the power of sharing the “why” with new members. Don’t miss: Martin’s take on the “bashing” that occurs online among firefighters. Episode power quote: “One thing I’ve learned about culture is you attract what you advertise. If you advertise that you’re the fire department where you can sit in a recliner and get paid, then that’s exactly who’s going to come work for you.” Hot seat sneak peek: The chief's personal favorite drill. Email [email protected] to share your feedback!

May 11, 202352 min

Ep 131FDIC 2023 playback: Reliving the chaos, appreciating the connections

On this episode of the Better Every Shift podcast, Zam and Janelle recap FDIC 2023 and their attempts to meet all 52,000 attendees packed into the exhibit hall, educational sessions, Lucas Oil stadium and the bleachers outside for the hands-on demos. The duo reveals their highs and lows, plus some memorable moments and takeaways: Favorite hallway run-ins New friend shoutouts Top attention-getting exhibitor booth The “didn’t see that coming” moment Aaron sacrificing his body in the name of video 9/11 Memorial Stairclimb support Lessons learned Connect with us! Email [email protected] to share your feedback!

May 4, 202346 min

Ep 130Chief Randy Bruegman: ‘Nothing good happens without a plan’

Today’s show challenges fire service leaders to think big – at least bigger – than the status quo. Fire Chief Randy Bruegman, who served as past president of the IAFC and CPSE, offers guidance for how to move beyond a myopic focus on day-to-day fire department management to a more strategic mindset about operations and the future of our organizations – and really why all fire chiefs need to push the envelope if they expect their departments to survive and thrive amid the myriad changes ahead. Plus, we get into all this: The chief’s theory about why firefighters dislike change so much; fire service “yes men,” egos and inertia; and The Leadership Crucible Foundation. Don’t miss: The power of the words “you have potential.” Episode power quote: “If you’re a chief listening to this, you need to start looking at how you position your organization today for the next 10 years out. If you’re not doing that, you’re not doing your job, and you out to just hang it up and give it to somebody who will do it.” Hot seat sneak peek: Bruegman’s favorite drummer – yes, drummer. Email [email protected] to share your feedback!

Apr 30, 20231h 7m

Ep 129‘Crawl. Walk. Run’: Andy Beck details smart mayday training

“Perfect practice makes automatic” is the key takeaway from this mayday training-focused episode, sponsored by L3Harris. Mandan City (N.D.) Training Officer Andy Beck unpacks his latest article, which is featured in FireRescue1’s latest digital edition, The Mayday Training Evolution, and offers several tips for how to train on mayday situations that are realistic enough to build muscle memory but not so difficult that members repeatedly fail, building bad habits. Plus, we get into all this: the body’s physiological response during mayday incidents; yoga breathing vs. tactical breathing; and Beck’s favorite mayday training props. Don’t miss: The story of the ranger, his sidearm and a football game. Episode power quote: In the fire service, “You don’t really ever have to completely grow up, and because of that, it’s a collection of some of the smartest people that just don’t have regular jobs.” Hot seat sneak peek: His desert island movies. Email [email protected] to share your feedback!

Apr 17, 202351 min

Ep 128Jonathan Tate: ‘I know I’m supposed to bring healthier meals into the firehouse’

We hope you’re hungry today, not only for food but inspiration as well, because today’s episode, which is sponsored by L3Harris, features Jonathan Tate, a DC Fire & EMS firefighter and the founder of Food on the Stove, a nonprofit organization with a simple mission: “While firefighters extinguish fires caused by food on the stove, our organization promotes safe and heart-healthy eating habits to improve the food on their stoves and, ultimately, protect their quality of life.” Tate shares the catalyst for creating the nonprofit, offers simple nutrition and health tips, and details the upcoming event “International Firefighters Weekend,” which coincides with International Firefighters Day and the NFFF Memorial Weekend. Plus, we get into all this: A Lamborghini/garbage can analogy for the food we eat; the pandemic problem that prevented firefighters from getting the food needed to cook for the entire shift – and who came to their aid; and Tate's take on firefighters paying for their own food at the station. Don’t miss: The new EMS acronym Episode power quote: “I was 15 years old when my father passed, and I often tell people that Food on the Stove was started by a boy that missed his father.” Hot seat sneak peek: The piece of advice he offers new firefighters. Email [email protected] to share your feedback!

Apr 13, 202355 min

Ep 127Chief Ron Siarnicki: ‘Leave it better than you found it’

In this episode of the podcast, sponsored by L3Harris, Chief Ron Siarnicki, executive director of the National Fallen Firefighters Foundation (NFFF), reflects on his 20-plus years with the Foundation and what’s next for him personally after so many years working with firefighter families. The chief, who recently announced his upcoming retirement – but not his successor (yet) – details the Foundation’s extraordinary evolution since 2001, when 9/11 forever changed its course; shares his 9/11 story – the early NYC setup, the often-disbelieved story of the unlimited credit card, the Foundation’s ongoing support to FDNY; and offers a key reminder to his successor. Plus, we get into all this: Building resilience in a role focused on fatalities; the Life Safety Initiative with the most impact; and how his “builder” mindset helped him throughout his career. Don’t miss: The person who had the biggest impact on his career Episode power quote: “We have to be open and supportive and not be threatened by those who come behind us. You gotta take somebody under your wing somewhere along the way.” Hot seat sneak peek: The chief’s apparatus collection – yes, collection Resources we mentioned on the show ‘We needed to do more’: The evolution of support in the aftermath of tragedy 16 Firefighter Life Safety Initiatives First Responder Center for Excellence Memorial Weekend Light the Night for Fallen Firefighters Connect with us Email [email protected] to share your feedback! Enjoying the show? Please take a moment to rate and review us on Apple Podcasts.

Apr 6, 20231h 5m

Ep 126Better Every Shift LIVE: The Healthy 10 – How to define a healthy firefighter

What does a healthy firefighter look like? So often we focus on physical appearance to define health, but health is a multifaceted, complex interaction among several factors. During this live podcast event, Better Every Shift hosts Firefighter Aaron Zamzow and FireRescue1 Editor-in-Chief Janelle Foskett speak with Chief Marc Bashoor about the “Healthy 10,” a list of 10 ways firefighters can elevate their overall health and wellness. The group digs into how to define a healthy firefighter, underscoring that looking healthy doesn’t automatically equate to being healthy.

Mar 30, 20231h 10m

Ep 125Chief John Salka: ‘Spend more time at home’

The man, the myth, the legend, FDNY Battalion Chief (ret.) John Salka joins the Better Every Shift podcast to share lessons that apply to all firefighters, on or off the fireground. Chief Salka and Zam formed an unlikely friendship years ago, bonding over health and wellness, as the chief made it a goal to get back in shape later in his career. Beyond sharing his motivations related to his renewed health focus, the chief reflects on why it’s so important to prioritize personal time. It’s great to be into the job – to really love the job – he says, but no one is ever going to wish they spent more time at work at the expense of family and friends. The author of “The Fire Scene” also recalls some of the biggest calls of his career and shares some great perspective on what it’s like working with the newest generation of members joining the ranks. What else Don’t miss: The story of the urinal quote Episode power quote: “The most important decision, the most important action that a fire chief takes is to hire the right people.” Hot seat sneak peek: The tactical operation he enjoyed the most early in his career

Mar 23, 202348 min

Ep 124Dr. David Griffin: ‘The success in my life has come from the worst day of my life’

Dr. David Griffin, assistant chief of administration in Charleston, S.C., joins Better Every Shift this week, sharing powerful lessons learned from the tragic Sofa Super Store fire where nine of his fellow firefighters died; his journey to find himself and his mission after the tragedy; how he resurfaced his love of learning; and how he manages to keep all the plates spinning amid his work schedule, speaking engagements and business ventures. Plus, we get into all this: Griffin’s initial resistance to change following the fire; acknowledging why so many members retired after the incident; the various coping mechanisms he tried to navigate the trauma, including MMA; and his subsequent realization about not knowing what he didn’t know – and diving head-first into absorbing training and operations resources. Don’t miss: The power of combining years of operational experience with a “super nerd” appetite for learning Episode power quote: “My day doesn’t manage me. I manage my day.” Hot seat sneak peek: His favorite tattoo – and its deeply personal meaning – plus his first time smoking a steak Resources we mentioned on the show 15 years later: ‘We are home-growing our leaders’ in Charleston "In Honor of The Charleston 9: A Study of Change Following Tragedy" “The 5 Dysfunctions of a Team” Email [email protected] to share your feedback!

Mar 16, 202350 min

Ep 123Electric vehicle fires: Products, strategies and the power of time

Buckle up for an electric episode, driving hard into everything firefighters need to know about electric vehicle fires. Puns notwithstanding, Zam and Janelle are thrilled to speak with Patrick Durham, a captain and training officer with the Troy (Michigan) Fire Department who also works as a mechanical engineer. Durham started StacheD Training to educate firefighters on a variety of technical topics, including the unique aspects of responding to EV incidents, so he’s the right person to answer all of Zam’s scenario-based questions about how to handle various EV fire situations. Plus, we get into all this: Durham’s takes on the various products for extinguishing EV fires; tips for determining whether it’s an EV battery fire or a standard vehicle fire; and how long it takes for an EV fire to burn itself out. Don’t miss: The smart SCBA analogy to lithium-ion battery fires Hot seat sneak peek: Durham’s dream car … but is it an EV? Bonus reading: Electric vehicle fires: Where the waiting game wins Email [email protected] to share your feedback! Enjoying the show? Please take a moment to rate and review us on Apple Podcasts.

Mar 9, 202345 min

Ep 122‘We need to walk the walk’: Leaders face off in wellness competition

Get ready for a healthy dose of smack talk from some unexpectedly competitive fire service leaders. Dr. Lori Moore-Merrell, U.S. fire administrator; Chief Eriks Gabliks, superintendent of the National Fire Academy; Dr. Sara Jahnke, director of the Center for Fire, Rescue & EMS Health Research; and Chief Bryan Frieders, president/CEO of the Firefighter Cancer Support Network are going head to head in the Better Every Shift Challenge, a wellness competition that hopefully inspires you – yes, YOU – to join the challenge to better your health. The leaders share the origins of the challenge, which did involve some of those tough conversations among friends. Just remember that the participants all have a profound love and respect for each other: “Yeah, we’ll banter just like we do at the firehouse, but it’s really out of concern and love for everybody,” Frieders notes. Join the Challenge at Fire Rescue Fitness. Your contribution goes to great fire service organizations: Firefighter Cancer Support Network, Science Alliance/Science to the Station, and the First Responder Center for Excellence. Connect with us! Email [email protected] to share your feedback! Enjoying the show? Please take a moment to rate and review us on Apple Podcasts.

Mar 2, 202340 min

Ep 121Jason Patton: ‘Nothing comes natural to me at all’

The first firefighter-influencer of the modern era shares how his early speaking nerves transformed into a love of making comedy videos Patton reveals his favorite Fire Department Chronicles video to film, the call that made him laugh the hardest (and later served as great material for a video), plus the video that put him on the map. Plus, we get into all this: His best advice for firefighters getting into the social media space; how he chooses his passion projects; and "micro-dosing happiness." Don’t miss: The hilarious story of his first attempt to teach a CPR class Episode power quote: “One of the biggest lessons I had to learn in life is everything cannot be zero or 100. You have to find moderation, even if it’s 30 seconds.” Hot seat sneak peek: A recent moment of frustration – and why $250 isn’t that much in context Resources we mentioned on the show Fire Department Chronicles Fire Department Coffee DetecTogether Banyan Treatment Centers The Leary Firefighters Foundation Connect with us! Email [email protected] to share your feedback! Enjoying the show? Please take a moment to rate and review us on Apple Podcasts.

Feb 23, 202343 min

Ep 120‘Don’t do that!’: A first responder therapist signals common relationship red flags

Get ready to kick back on the metaphorical couch because on this episode of the Better Every Shift podcast, Zam and Janelle talk to Dr. Rachelle Zemlok – a first responder-focused psychologist, who also happens to be married to a fire captain – about all things firefighter relationships: stress-related competition between partners; assuring firefighters that they are in control of their therapy session; the one word that defines the trickiness of firefighter relationships; and a lot of simple ways to, quite simply, not blow up your marriage. Plus, we get into all this: Gottman’s research into the ‘four horsemen’ of the relationship apocalypse; the most important post-shift question before you get home; why therapy isn’t a competition and therapists aren’t referees; and how much to talk to your spouse about your shift. What else … Don’t miss: The top issue she helps first responder couples navigate Episode power quote: “Firefighters can see [therapy] as a contained space where they can go and just dump it all and then feel lighter. You’re allowed to come here and just dump it all and leave.” Hot seat sneak peek: The dumbest fight she had with her fire captain-husband recently Got an idea for the show? Email [email protected].

Feb 16, 202347 min

Ep 115Chief Jason Caughey: ‘Everything we do is about people’

On this episode of the Better Every Shift podcast, Zam talks to Fire Chief Jason Caughey from the Laramie County (Wyoming) Fire Authority about fire service relationships, communication and making connections with the community, plus all this: Why years 2-8 are tough on firefighters; the problem with our marketing efforts; the fire service similarities to credit unions; and questions about whether the fire service is “softening.” What else … Hot seat sneak peek: His dream (non-fire service) career Don’t miss: Vision Day at the FD Episode power-quote: “This is absolutely the best career, but it’s not the best career because of the fires that I see. It’s the best career because of these other tangible items that we don’t do a great job of explaining – the camaraderie, the community, the service.” Got an idea for the show? Email [email protected].

Feb 9, 202345 min

Ep 119Super Bowl showtime: How Glendale fire crews are preparing for the big game

This episode of the Better Every Shift podcast is extra super because Zam and Janelle are talking all things Super Bowl with Glendale (Arizona) Captain Ashley Losch, digging into the fire and EMS preparations, training and coordination for this year’s big game. Captain Losch details the many moving parts of “Super Season,” what they’ve learned from the past two Super Bowls the city has hosted, plus how the Damar Hamlin incident prompted additional questions. Plus, we get into all this: The big messaging change for this year Maintaining citywide staffing during the big game The tabletop exercise that had 150 agencies represented What else … Hot seat sneak peek: Best Super Bowl halftime shows of all time Don’t miss: How the super-wealthy deal with Super Bowl travel Episode power quote: “It’s about connection, it’s about coming together for a common goal, making sure that people are safe, making sure that everyone has a good time, everyone goes home with good memories, and the sheer amount of people that are coming together to make sure that happens is really incredible.” Email [email protected] to share your feedback!

Feb 2, 202354 min

Ep 118January rear-view: Hamlin ‘takes,’ tattoo controversy, giving life beyond death

On this episode of the Better Every Shift podcast, Zam and Janelle dig into the big stories, hot takes and moments that moved us from the month: Damar Hamlin’s medical emergency live on Monday Night Football – and the many “takes” that followed; Controversy over an Alabama firefighter whose tattoo and hair prompted complaints that ultimately led to her dismissal; and The fallen FDNY firefighter whose organ donation saved multiple lives, including two retired FDNY members. We also recognize Firefighter Cancer Awareness Month and offer simple tips for talking to your doctor about the unique health risks firefighters face on the job. Resources we mentioned on the show … Fallen FDNY firefighter donates organs to 5, including 2 retired firefighters firefighter fired for head tattoo, hairstyle violations Firefighter grooming standards: An evolving policy issue Fire, EMS agencies urge CPR training in wake of NFL player's mid-game medical emergency Firefighter Cancer Support Network 40PlusFire Provider’s Guide to Firefighter Medical Evaluations Connect with us! Email [email protected] to share your feedback! Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. This episode of the Better Every Shift podcast is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit Lexipol.com.

Jan 26, 202346 min

Ep 117Chief Tim Sendelbach: ‘This profession can’t afford the status quo’

On this episode of the Better Every Shift podcast, Zam and Janelle talk to a dear friend, Loveland (Colorado) Fire Rescue Authority Fire Chief Tim Sendelbach, about what it was like to serve as the editor-in-chief of two major fire service publications, then transition back into fire department life. The chief reflects on his family's fire service connection, his vision for Loveland, and how his career has come full circle. Plus, we get into all this: A “spicy” analogy for old school vs. new school leadership His unique connection to the Beverly Hills Supper Club fire What firefighters don’t get about politics When to hit the accelerator and when to tap the brakes The book he dares all firefighters to read What else … Don’t miss: When it’s OK to make the fire chief uncomfortable Episode power quote: “It’s one thing to advocate it in print or on the speaking circuit; it’s another thing to be in this position and have to deliver.” Hot seat sneak peek: Mini-Tim Resources we mentioned on the show … Chief Sendelbach’s father, Ed, pins the golden badge “What’s Killing Us?” Firefighter Health & Safety Seminar, March 20, 2023 Connect with us! Email [email protected] to share your feedback! Enjoying the show? Please take a moment to rate and review us on Apple Podcasts.

Jan 19, 202344 min

Ep 116Battalion Chief Dena Ali: ‘You can’t leave your baggage at the door’

The Raleigh firefighter and peer support advocate explains her perspective on healthy boundaries, therapy and why connection is life-sustaining On this episode of the Better Every Shift podcast, Raleigh Battalion Chief Dena Ali joins the crew for a candid conversation about firefighter behavioral health, its connection to physical health, and her belief that the fire service needs its leaders to go beyond simply referring members to actually connecting with their members. We dig into that, plus all this: The sleep stat that shocked us The power of replacing the term “selfish” with “self-care” How to embrace being a “not-knower” What else … Question: Does taking a nap make you lazy? Hot seat sneak peek: Tear-inducing movies and “Big Bootie Blueprint” Episode power quote: “Most of us would love to set boundaries, but our culture never made us feel like it was OK to have boundaries.” Note: We did experience some minor technical difficulties on the video version, so check out how we replaced Zam’s pixelated look about halfway through the show. Resources we mentioned on the show … ‘Be a not-knower’: The power of leading with humility Firefighters go above and beyond call of duty for woman who lost home “Therapy is awesome” 'It's OK to not be OK': Firefighter focuses on breaking the silence around mental health Connect with us! Email [email protected] to share your feedback! Enjoying the show? Please take a moment to rate and review us on Apple Podcasts.

Jan 12, 202356 min

Ep 6‘Royal Rumble’ of firefighter fitness: Zam goes head-to-head with Dan Kerrigan and Jim Moss

‘Pull up your jogging pants and take some notes’ because the three fitness experts offer actionable tips for health in the new year. On this episode of the Better Every Shift podcast, Zam joins forces with fellow firefighter fitness experts Chief Dan Kerrigan and Captain Jim Moss, authors of “Firefighter Functional Fitness,” to offer actionable tips for health in the new year – and non-fitness-guru Janelle learns that even experts need help from time to time. Plus, all this: Why mindset is the first piece of the health puzzle How smartphones impact firefighter health Who said it? “I crush ice cream and tequila like nobody’s business, and I gotta stop.” What else … Don’t miss: A simple pro-tip for hydration Hot seat sneak peek: What music the experts listen to during workouts Episode power quote: “Whether you think you can or you can’t, you’re right.” – Henry Ford via Jim Moss Resources we mentioned on the show … “Firefighter Functional Fitness” (book) Firefighter Functional Fitness (website) Fire Rescue Fitness Connect with us! Email [email protected] to share your feedback! Enjoying the show? Please take a moment to rate and review us on Apple Podcasts.

Jan 5, 202350 min

Ep 52022 in review: ’Words of the year,’ major incidents that hit hard, uplifting moments

On this episode of the Better Every Shift podcast, Zam and Janelle dig into the year that was, from the major incidents that are still top of mind to our “words of the year.” What else … Hot topic: The electric vehicle “mixed bag” of coverage Holiday hot seat sneak peek: Our professional milestones Episode power quote: “It’s been a heavy year … but we don’t get called in when someone has a good day.” Don’t miss: What Firefighters Want in 2023 theme announced Resources we mentioned on the show … 2022 Year in Review: Major events and milestone moments 2022: The year in fire photos ‘Quiet quitting’: How fire officers can combat the phenomenon When firefighters quit en masse ‘The Great Resignation’: It could go either way for the fire service ‘This is not what I signed up for’: Why some firefighters simply don’t understand the job NYC, Philly tragedies highlight need to strengthen CRR efforts, trauma support Firefighters share support for Ukrainian fire crews on front lines of military action Video: FF injured as crews continue work on Walmart warehouse fire Dangerous lake-effect snow wallops New York Video: FDNY firefighters rescue individuals from high-rise fire that injured 38 Electric vehicles and fire apparatus resources Video: Ragú delivers 792 jars of pasta sauce to Okla. firefighters ‘I saw you on TikTok’: The fire service recruitment strategy no one is talking about Lexipol Media Sites Recognized for Editorial Excellence in B2B Journalism crew frees kitten from Walmart soda machine, suggests 'Pepsi' for a name FF's son injured in Wis. Christmas parade incident walks again A year after tragedy, the Dancing Grannies ‘celebrate life’ in return to the Waukesha Christmas parade FDNY’s Frank Leeb: ‘We can do better. Start today.’ Email [email protected] to share your feedback!

Dec 29, 202248 min

Ep 4Chief Josh Waldo: ‘You’re only going to grow when you get uncomfortable’

On this episode of the Better Every Shift podcast, Zam talks to Bozeman (Montana) Fire Chief Josh Waldo about making incremental changes, whether at the individual or organizational level, plus all this: Waldo’s gut-check moment that changed his fire service trajectory; The first thing he did when he arrived at the Bozeman FD; An inside look at his new opportunity with the IAFC; and What fires him up more than anything from his firefighters. What else … Don’t miss: His experience with ESPN GameDay’s visit to Bozeman Hot seat sneak peek: Favorite concert Episode power quote: “If you’re doing things the same way you were 5, 7, 10 years ago, you fell behind a little bit. That’s just the way things are in our profession.”

Dec 15, 202238 min

Ep 3Chief Reggie Freeman: ‘I refused to be the weakest link’

On this episode of the Better Every Shift podcast, Oakland Fire Chief Reggie Freeman joins Zam to talk: The unspoken battle – or war – between new and older members; Changing how we define competence; Why diversity is a choice for fire departments; Chiefs who have forgotten where they came from; The motivation of injustice; and His kids’ future in the fire service (??). What else … Hot seat sneak peek: What’s your biggest pet peeve? Don’t miss: His advice to his 18-year-old self. Episode power-quote: “Family inspires me, injustice motivates me.” Additional resources Chief Reginald Freeman tapped to lead Oakland Fire Department

Dec 1, 202238 min

Ep 2Dr. Sara Jahnke on data-driven change: ‘You have to give early, easy wins’

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On this episode of the Better Every Shift podcast, Dr. Sara Jahnke, director of the Center for Fire, Rescue & EMS Health Research, joins Zam to bond over their shared forgetfulness of their own articles and, more importantly, the reality of translating fire service science to real-world tactics and behavior, plus all this: Her “fourth-child” project – the Science Alliance (and merch!); Simple steps for positive change; The power of positive peer pressure; The motivating story about cigarettes in fire service culture; and Her pop culture black hole, even with Coolio; What else … Don’t miss: The data point that made her gasp Hot seat sneak peek: Her “walk-up” song Episode power quote: “People say, ‘I’m not a scientist, I’m just a firefighter,’ but I’m not a firefighter, I’m just a scientist.” Did you catch the movie quote? Email [email protected] Stuff we mentioned on the show … Science to the Station: A Health & Wellness Alliance (aka Science Alliance) Sign up here, enter code ZAM for a free year membership to the Science Alliance Chris Nikic’s ESPYS speech Additional resources Read more from Dr. Jahnke about studies related to opioid use, shift schedules, alcohol use, Long-COVID and more.

Dec 1, 202235 min

Ep 1Chief Frank Leeb: ‘We can do better. Start today.’

On this episode of the Better Every Shift podcast, FDNY Deputy Chief Frank Leeb joins Zam to talk about what it means to be better every run, every day, every shift, plus: The transferability of experience – and lessons learned; The power of tracking small failures; The greatest threat to today’s firefighters; What we do too much, too late and too fast; and The best advice he’s ever received – and that he passes on to others. What else … Don’t miss: Twin Parks fire review and analysis Hot seat sneak peek: Favorite firehouse meal Episode power quote: “Why can’t we learn the lesson that somebody else paid the price for maybe thousands of miles away?” Stuff we mentioned on the show … What Firefighters Want in 2022: Fireground Leadership (Digital Edition – free download) After-action reviews: Because the ‘perfect fire’ doesn’t exist WHO cancer division reclassifies firefighting as a Group 1 carcinogenic profession FDNY: Constant use of multiple space heaters sparked fire that killed 17 Additional resources How to help firefighter families Cordico: Wellness resources for first responders and their families

Dec 1, 202252 min

Ep 111‘Never forget’: meaning, purpose and emphasis

This episode of the Side Alpha podcast is sponsored by Verizon Frontline, the advanced network and technology for first responders on the front lines. Learn more at verizon.com/frontline. In this special crossover episode, public safety leaders come together to reflect on the 21st anniversary of the Sept. 11, 2001 attacks and the legacy of 9/11 in the emergency services. Inside EMS host Chris Cebollero is joined by Policing Matters host Jim Dudley, deputy chief (ret.), of the San Francisco Police Department; and Gary Ludwig, of the Champaign (Illinois) Fire Department, the 2022 IAFC Career Fire Chief of the Year. Together, they discuss how first responders have continued to move forward for over 20 years now and honor those who made the ultimate sacrifice on 9/11 as recruits enter public safety who were not even born yet at the time. The focus is on honoring those who made the ultimate sacrifice and lived up to their oath to help others in their time of need, the legacy of lessons learned about responding in a hazardous situation, ongoing vigilance against threats and why “never forget” should not be a cavalier statement, but one made with meaning, purpose and with emphasis. Read more recollections, as well as how lessons learned are impacting the way first responders of today train and respond to incidents in our 9/11 coverage, sponsored by Verizon.

Sep 6, 202238 min

Ep 110New to Side Alpha? Start here.

In this episode of the Side Alpha Podcast, Chief Marc Bashoor discusses some of his favorite episodes and reveals some of the most popular shows. If you're new to the podcast, this is a great place to start, learning what other listeners found most engaging and which of the more than 100 shows to dive into first.

May 11, 20226 min

Ep 109Chief Rhoda Mae Kerr reflects on blazing a trail as the first woman to hold various fire service leadership roles

In this episode of the Side Alpha Podcast, Fort Lauderdale (Florida) Fire Chief Rhoda Mae Kerr reflects on her fire service career, serving as a fire chief for multiple departments and as the first woman elected to serve as president of the International Association of Fire Chiefs (IAFC). A fourth-generation firefighter, Kerr also served as president of the IAFC’s METRO section and president of the National Society of Executive Fire Officers, and was appointed by President Obama to the National Infrastructure Advisory Council. Chief Kerr discusses these opportunities and others, while also touching on the importance of higher education in the fire service. This episode of the Side Alpha Podcast is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit Lexipol.com.

Apr 27, 202232 min

Ep 108Bryon Gustafson speaks to the benefits of higher education for firefighters and details one public safety program’s unique approach

There are countless benefits to higher education for firefighters – not only understanding the profession better but also becoming a better communicator, both verbally and on the written page, and enhancing critical-thinking and decision-making skills. Today's podcast features Bryon Gustafson, assistant professor and director of the Master of Public Safety program at the University of Virginia, about the benefits of higher education for firefighters, plus some of the leadership challenges currently facing the fire service. Dr. Gustafson has served in a variety of public service roles, mostly on the law enforcement side, but he got his start in the fire service. This episode of the Side Alpha Podcast is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit Lexipol.com.

Apr 18, 202229 min

Ep 107’Fireman’ vs. ’firefighter’: What’s in a name – a fire service association name, that is

In this episode of the Side Alpha Podcast, Chief Marc Bashoor unpacks the issue of what we call ourselves, specifically related to the use of the word "firemen" vs. "firefighter" in the names of fire service associations and organizations. This episode of the Side Alpha Podcast is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit Lexipol.com.

Apr 12, 20227 min

Ep 106Dr. Bill Jenaway details ERSI’s new nationwide database where first responders can report roadway response struck-by incidents

On this episode of the Side Alpha Podcast, Dr. Bill Jenaway addresses the epidemic of roadway response struck-by incidents as well as a new nationwide database that allows first responders to voluntarily report such incidents at ReportStruckBy.com. Dr. Jenaway is the project manager of the Federal Highway Administrationi-Cumberland Valley Volunteer Firemen's Association’s (CVVFA) Emergency Responder Safety Institute (ERSI) Traffic Incident Management Struck-by Reporting Project and an active member of the ESRI team. Jenaway spent over 40 years in the insurance industry, first managing national risk control specialist operations for two major insurance carriers, followed by his role at VFIS, managing its education, training and consulting services. With 50 years of Pennsylvania fire and EMS experience, Jenaway has served as chief in two communities and currently is assistant chief of safety in Upper Merion Fire & EMS in suburban Philadelphia. In addition, Jenaway is has served as the president of the Board of Directors of the Congressional Fire Services Institute (CFSI), has experience as an adjunct professor of Risk Analysis and Public Safety at three universities, authors the monthly Safety 101 Series in Pennsylvania Fireman magazine, and is in his third year as a local elected official. This episode of the Side Alpha Podcast is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit Lexipol.com.

Apr 6, 202235 min