Better Every Shift

New tools and technology can feel daunting, particularly if you already feel behind the curve, but the opportunities are endless if you can embrace a learning mindset that focuses on simply doing the next right thing right – fundamentals first, then baby steps. For example, when someone suggests a new tool, start by changing a knee-jerk “no” to a more open-minded “maybe,” then take another step, even watching a single video about the new technology. That’s the advice from technology advisor Kevin Sofen, who has spent more than a decade making connections between fire service organizations and industry to help fire departments implement new technology and data management tools. We dig into all this and more: New innovations, like AI, satellite communications and drones Top sessions from the IAFC’s Technology Summit International How to involve more seasoned members without expecting them to be tech “champions” Reframing the phrase “death by a thousand cuts” to “solutions by a thousand little things” for technology Shifting the mindset from having to use tech tools to wanting to use tech tools Enjoying the show? Email [email protected] to share your feedback!

Welcome to FireRescue1’s Extra Alarm – your audible source of original content from FireRescue1. This week’s episode insights come to us from Linda Willing, a retired career fire officer, who makes the case that too many deaths and injuries have occurred secondary to training incidents where live fire was a factor. Specifically, Willing’s article highlights two tragic incidents – one in Miami, Florida, and another in Boulder, Colorado – that underscore the critical need for safety during firefighter training exercises. Listen to the end for additional insights from Chief Marc Bashoor.

Attention, structural firefighters: Wildfire does impact your community. If you’re thinking, “Nope, not here,” then you might be confusing wildfire and wildland fire. This small difference in wording has a big impact, not only on training and tactics but also the funding and resources that go toward battling these fires. Chief Bob Horton, the USFA’s newly appointed branch chief for wildfire policy breaks down the terminology and explains how easy it is for any community in the United States to face a serious wildfire scenario. Plus, we dig into all of this: The unique challenge of evacuations in wildfire events New technology that can help fire service leaders How to leverage insurance company changes Why it all comes back to “constraints, tradeoffs and competing interests” – and making the best decisions for the community This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Email [email protected] to share your feedback!

Welcome to FireRescue1’s Extra Alarm – your audible source of original content from FireRescue1. In this inaugural episode, learn how to minimize scheduling strains and mission misalignment between the department’s shift-workers and administrative workforce, insights courtesy of Chris Paskett, a battalion chief with Eugene Springfield (Oregon) Fire. Listen to FireRescue1 content when you’re out and about, driving to or from work, when you’re looking for some alone time at the station or during your career development time. Listen to the end for additional insights from Chief Marc Bashoor.

“Why are healthy people having cardiac events?” This was the question that first fueled Kepra Jack’s interest in cardiac health among firefighters – and the fact that her husband is a firefighter further drove her investment in the topic. As the co-founder and director of HeartFit for Duty, Jack builds education programs for first responders and physicians alike. Jack has made it her mission to support firefighter health, and she’s got some great guidance. We dig into all of that and more: The 10-minute exercise with the greatest impact on overall health. What surprises doctors about firefighting. Why “what you eat today directly impacts your retirement.” The #1 habit every firefighter should start. Resources we discussed on the show: Download the Provider’s Guide to Firefighter Medical Evaluations. Read next: “A fire department physical saved my life – twice!” This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Email [email protected] to share your feedback!

Fire Chief Jason Caughey joins the team this week to reflect on the decisive themes of 2024, whether those hot topics will continue to make waves in 2025, plus the critical areas of focus for any fire service leader who’s working to support their members. Plus, we dig into all this: Innovative events and forward-thinking groups driving change Reimagining the debate about what it means to be safe and aggressive Why fire service leaders can no longer get away with being “full of sh*t” How to take proactive steps to break down silos Embracing a “train ’em, trust ’em, let ’em go” mindset A reminder to focus on the positive – and why you joined Thank you for your support of Better Every Shift in 2024! Are you ready to thrive in 2025? This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Email [email protected] to share your feedback!

Ventura Fire Captain Fernando Calderon has appeared on five seasons of Discovery Channel’s hit reality TV show “Naked & Afraid,” where participants are dropped into remote locations – without clothes – to survive for upwards of three weeks. Most of the show’s participants have years of experience living off the grid or teaching survival strategies – but not Calderon. He went from watching the show at the fire station to feeling “possessed” to apply.” It was the ultimate test to learn what he was made of. Now over 10 years later, Calderon is what they call an All Star in the Naked & Afraid universe – and he’s sharing the many survival challenge lessons that apply to the fire service. Plus, we dig into all of this: How the show helps Calderon reset Feeling pressure to make his fire department proud The superpower that gives him an edge on the competition Implementing “mental mind control” to make it through tough times The worst thing he ate during one of his survival challenges The competitor he calls a “wild card” The #1 food he craves post-competition This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Better Every Shift listeners receive 10% off now through Dec. 31, using the promo code, FR10. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email [email protected] to share your feedback!

Megan Lautz understands that shiftwork makes it nearly impossible to follow a perfect diet – as do other life events that squeeze your time and impact your outlook on food. That’s why her nutrition advice for firefighters centers on what’s realistic – the “good, better, best” approach, which encourages making smarter choices for the situation and setting yourself up for success with simple tools, like go-bags for snacks on shift. Plus, Lautz has worked with firefighters through her company, RescueRd, long enough to know when to push and when “a little bit of shame adds some razzle-dazzle” to the guidance. We dig into all of that and more: “Firefighter Math” in the context of health, namely donuts The truth about energy drinks Smart electrolyte supplement strategies Simple recommendations for caffeine and hydration Resources: Get the free recipe book, “Firehouse Fresh, on Lautz’s website and learn more about the Kales Lab study on “Feeding America’s Bravest: Survival Mediterranean Style.” Find Lautz on social media: Instagram, TikTok and LinkedIn This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Send an email [email protected] to share your feedback.

We’re declassifying today’s podcast so everyone can learn from Rear Admiral (ret.) Mike Studeman, former commander of the Office of Naval Intelligence. Studeman, who is one of the nation’s leading national security professionals, recently authored the thought-provoking book “Might of the Chain: Forging Leaders of Iron Integrity,” focused on critical leadership lessons that are easily applied to the fire service, including how to build buy-in, plus the top traits for leaders to cultivate among their members – and themselves. Plus, we dig into all of this: The myth of the “always-in-command” leadership style The psychological impact of being singularly focused on the job The power of branding – mottos, flags, etc. – to organizational culture Fine-tuning your mode for enacting change You can also find “Might of the Chain: Forging Leaders of Iron Integrity” at JPL Books. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Send an email to [email protected] to share your feedback!

Crossover alert! On this week’s Inside EMS podcast, cohosts Chris Cebollero and Kelly Grayson dive into a vital topic: the culture of accountability in EMS. Sparked by FireRescue1 Senior Fire Advisor Chief Marc Bashoor’s article, "Where is our culture of accountability?", the hosts explore why change is so difficult to embrace, how leadership impacts culture and what steps agencies can take to help foster accountability across an organization. Thank you to Pulsara for sponsoring this episode of Inside EMS. Discover more at Pulsara.com. Enjoying the show? Please take a moment to rate and review on Apple Podcasts. Contact the Inside EMS team at [email protected] to share ideas, suggestions and feedback.

Many know that Tucson Fire Chief Chuck Ryan is a staunch advocate for firefighter health and safety, but he’s also a big believer in giving a little grace. Leadership is challenging, so our default assumptions shouldn’t be that leadership just doesn’t get it. After all, Chief Ryan says, “No fire chief comes to work and says, ‘How can I mess with my people today? How can I make their lives uncomfortable and miserable today?’” Ryan offers insights from his years in a variety of leadership positions as well as lessons learned from one of the most challenging calls of his career – a 2021 shooting he describes as, “the worst of circumstances handled in the best of ways.” Plus, we dig into all of this: The power of a good relationship with the local police chief; the switch from lawyer to firefighter and his “do-over” fire service career move; and the fireboat mishap that left Ryan in treading water in the Potomac River. This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Email [email protected] to share your feedback.

It’s time to make your list and check it twice to ensure you’re covered this holiday season. Unsure what to buy for your firefighter friends and family or even your crewmembers? You can skip the line for Santa because the real magic is at TheFireStore.com, which is offering a 15% discount to Better Every Shift listeners from Nov. 21-30. Listen in for the code to ensure you grab the best firefighter gifts without breaking the bank. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Send an email to [email protected] to share your feedback!

“There's so much we don't know about fires. We're still killing firefighters. We're still killing people in fires. There's still so much to know and to do differently.” Chief Derek Alkonis, who serves as a research program manager for UL’s Fire Safety Research Institute, shares his passion for learning about fire dynamics and how best to translate fire behavior research into actionable lessons – and updated tactics – for firefighters. Plus, we dig into all of this: The Mike Singletary analogy for “aggressive” firefighting Why the Lahaina fire moved so fast and Alkonis’ current work on the fire investigation team [Read the Maui Wildfire Analysis] How the heavy burden of command drove him to learn more about fire behavior early in his career Alkonis’ work with Los Angeles County Fire to put fire behavior research into practice – and the process of getting buy-in from the firefighters This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Email [email protected] to share your feedback.

To help Better Every Shift commemorate 100episodes, Chief Frank Leeb returns (again), this time with several surprise guests, live from the recent pro-wrestling-themed Brothers Helping Brothers event – a perfect example of the collaboration among the “Misfit Nation,” all working together to row in the same direction for the betterment of the fire service. There’s a lot happening, so buckle up for an action-packed show that may or may not go totally off the rails in the best possible way. Tune in for some great nuggets of wisdom, peppered with plenty of shenanigans: How to pin firefighter health The WWE star who video-bombs the show The “highlight reel” that shows Zam as a totally ****ing professional Plus, new hot seat questions! Also, don’t miss the opportunity to attend next year’s Brothers Helping Brothers event. Email [email protected] for more information. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Send an email [email protected] to share your feedback or suggest a guest for an upcoming episode.

Recruitment challenges continue to plague many fire departments, but there are simple ways to address the root issues head on – the key is knowing where to find the start button. Dr. Michael Cunningham, division chief for Cobb County (Georgia) Fire, helps members take those initial steps toward change. The chief also details how his department retooled their own hiring process. Plus, we dig into all of this: How a more transient workforce changes recruitment and retention efforts Inadvertent barriers that could discourage or prevent people from joining the fire service A disturbing story about AARs … in the shower Why a fear of DEI leads some to ignore the topic entirely How to set your own path and break down self-imposed barriers This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Send an email to [email protected] to share your feedback or suggest a guest for an upcoming show.

It all started with a single question after transporting a kid battling leukemia: How can we do more? Kurt DeGroot noticed that the boy always perked up when firefighters responded to his home, so he asked the boy’s mom if the crew could stop by again sometime – make a big splash about it with the lights and sirens blaring, this time for fun. “These kids are always known as the sick kid, and now they get this badge of honor because they're buddies with the firefighters, right?” The idea took off, and DeGroot continued connecting firefighters with critically ill children, helping give them “more good days” – a phrase that ultimately became the slogan for Project Fire Buddies. DeGroot details how PFB got off the ground and the impact firefighters are having on kids around the country. Plus, we dig into all this: The moment “Mr. Misery” got choked up Giving back as a coping mechanism for firefighters How fire departments can help kids in their community Watch this short video to learn more about Project Fire Buddies, and read an interview with DeGroot here. This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Send an email to [email protected] to share your feedback or suggest a guest for an upcoming show.

“We’re trying to make a difference wherever we can,” says West Chester (Ohio) Training Chief Trevor Frodge about the devastation he witnessed during a three-week deployment to North Carolina and Florida with Ohio Task Force 1, one of FEMA’s USAR teams responding to hurricanes Helene and Milton. Frodge describes his team’s assignments and shares an inside look at how USAR teams operate once on the scene. Plus, we dig into all this: Reaction to FEMA misinformation How to join a USAR task force The power of timed skills training Why pre-arrival assignments work This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Send an email to [email protected] to share your feedback or offer future guest suggestions!

Colorado Springs Fire Chief Randy Royal was recently named the IAFC’s Career Fire Chief of the Year – and there are a lot of reasons why. Chief Royal details some of the innovative programs happening at the department – a tiered EMS model, mental health support initiatives, a whole blood program, and a unique approach to PPE distribution and cleaning – plus what it’s been like to bring online two new stations and secure an AFG grant to support member health. We dig into all of this and more: Royal’s perspective on balancing your members and your mission The EMS program that has dropped transports of their “most loyal customers” from 100% to 15% Lessons learned from the 2007 Castle West apartment fire where firefighters made 85 ladder rescues Why the fire department is putting hard-wired phone lines back in the stations Related links: 'Mission first, people always': One fire chief's mantra explained This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com.

Serving as IAFC president is a time-consuming job that requires a lot of travel – time away from the fire department. New president Josh Waldo reflects on how the initial angst of releasing the reins to others to shoulder more of the work at home in Bozeman, Montana, can become great pride in seeing those members succeed, even create new and improved ways to get the job done. It’s all part of the prioritization process needed to serve the department, the association and the fire service as a whole. We dig into striking this balance, plus all this: Waldo’s priorities as IAFC president – and what a successful year will look like for him Advice for members who want to be a change-agent at their department The value in learning from leaders who have never donned bunker gear Zam’s escalators vs. stairs moment at Fire-Rescue International This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Email [email protected] to share your feedback!

“NOT. HERE.” Scottsdale (Arizona) Assistant Chief Eric Valliere gets fired up talking about preventing firefighter line-of-duty deaths because “it’s a passion to keep your people safe.” The problem is that too many people are losing the true meaning of safety, he says, underscoring that safety isn’t about backing off; it’s about making sure your members are set up for success. We dig into all of this, plus: Valliere’s fireground safety pet peeve The leadership “give a crap factor” The power of removing roadblocks for your members The upcoming FDSOA conference bringing “safety to the streets” (and beach!) This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show or have comments? Send an email to [email protected] to share your feedback.

Trisha Wolford got her fire service start with the Anne Arundel County (Maryland) Fire Department, and 13 years later, she returned as its fire chief – a full circle moment that helped shape her perspective on leadership. Wolford details how she worked to build trust among the membership through transparency and making members feel heard. She also shares what it was like to be deemed a “DEI hire” while addressing some of the misconceptions about DEI efforts in the fire service. Plus, we dig into this: The leap from art major to fire chief “Don’t call them” and other tips for recruiting Gen Z Where chiefs get stuck in the “frozen middle” with DEI efforts How a simple policy around nail polish made a big difference The most important decision she makes as a chief This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email [email protected] to share your feedback!

Zam and Janelle are trading places on this week’s show, with Zam in the hot seat to share some insights from his fire service career, as well as a peek behind the podcast curtain. Plus, we get into all this: Zam’s 30-something fire service origin story 5 lessons for new lieutenants His pre-fire service life involving bartending and cadavers – a bad combination New opportunities via the First Responder Center for Excellence Why everything comes back to the Wisconsin Badgers This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Have an idea for a show topic or guest? Send an email to [email protected] to share your feedback!

This episode of the Better Every Shift Podcast is sponsored by Verizon Frontline, the advanced network and technology for first responders. To learn more, visit verizon. com/frontline. The 2024 anniversary of 9/11 marks 23 years since the tragic events that forever altered the course of history and the landscape of public safety. As we move further from that fateful day, the significance of remembering and learning from 9/11 grows even more critical. For many, especially younger generations, 9/11 is transitioning from a lived experience to a historical event, making it essential for public safety professionals to ensure that the lessons identified are not only remembered, but actively applied in today's ever-evolving emergency response environment. In this special crossover episode of the Policing Matters, Better Every Shift and Inside EMS podcasts, co-hosts Jim Dudley, Aaron Zamzow and Rob Lawrence highlight the importance of remembering 9/11 not just as a historical event but as a continuing influence on how public safety agencies operate today.

It was “love at first flame” for Chief Clare Frank, who was first formally introduced to the fire service as a teenager, eager to get on the line, and whose passion for the work propelled her forward, as she rose from seasonal firefighter to fire chief at the Milpitas (California) Fire Department and, ultimately, CAL FIRE’s chief of fire protection. Frank’s love of firefighting is palpable throughout her book, “Burnt: A Memoir of Fighting Fire,” a detailed look at her winding path within the fire service, even her time as a lawyer and peace officer. Frank shares some of her funniest, most compelling, even painful stories from her career with the Better Every Shift team. Plus, we dig into this: Her reaction to a captain’s comment, “I’ve never had a girl I haven’t fired.” Her early take on restructuring the California fire service – and hindsight being 20/20 The “primal scream” moment of her career The fire that turned the tables on Frank This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

In 2017, after experiencing headaches, Berkeley (California) Fire Captain Chris van Luen had an MRI that showed a pea-size tumor at the base of his brain. No one told him or put him on a monitoring program. Four years later, knowing his increased exposure to toxins, van Luen got a full-body MRI. As doctors shared the news that the tumor had quadrupled in size, the earlier detection was revealed to a shocked van Luen. While many would have been infuriated about the mistake, van Luen chose to move past that part of the experience quickly to focus on managing the cancer. He now works to educate firefighters about the importance of taking charge of their health through prevention, detection and treatment. van Luen details his mission, plus all this: Explaining to doctors that “being a firefighter IS the risk factor” Tips for better sleep, even on duty His perspective on saunas, cold plunges and new therapies he’s tried The key question doctors don’t ask – but should This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Email [email protected] to share your feedback.

“One thing I learned this year: Most other entities have to focus on their entity. Everyone has their niche. The IAFC is a federated model. We have to give a damn about everything.” Fire Chief John Butler highlights the unique qualities of the 150-year-old organization and how it reaches so many firefighters. As his presidency concludes this week at Fire-Rescue International, Butler reflects on his accomplishments, lessons learned and impactful moments from his tenure, and offers words of wisdom for the incoming IAFC president, Chief Josh Waldo. Plus, we dig into this: How to have a voice in the fire service The empowerment-discomfort connection How taking an oath solidifies accountability for new firefighters Revisiting the family story that still causes “gnashing of teeth” decades later This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

For three years in a row, poor agency leadership has been flagged among What Firefighters Want survey respondents as one of the top negative impacts on the job, plus a major factor in retention challenges. How did we get here, and more importantly, how do we fix it? Pittsburgh Fire Chief Darryl Jones, who tackled this issue in the newly released What Firefighters Want in 2024 report, argues that while you might not have caused the issue, it’s still up to the current fire service leaders to fix the problem at the root. Jones shares his advice for fostering strong fire department leadership, along with lessons learned from his personal and professional challenges and successes. Plus, we dig into all this: The extra 15 minutes that changed Jones’ professional life How early fatal fires – and PTSD – affected his leadership path His response to being called an “EEOC chief” Two books all fire service leaders should read Download the What Firefighters Want digital edition to read Chief Jones’ guidance for combatting poor fire department leadership, plus insights from Chiefs John Oates, Dena Ali and Reggie Freeman. This episode of the Better Every Shift podcast is sponsored by ImageTrend. Learn how you can finish NFIRS reports before you get back to the station at ImageTrend.com.

You’ve probably heard of “Carpool Karaoke,” but what about Carpool Command? It’s one of many great training ideas shared by Laramie County Fire Authority Fire Chief Jason Caughey. Caughey offers insights on command training and tactics, plus how to create a command culture that’s baked into every part of training, even if you’re just driving around with your chief, singing “Bohemian Rhapsody” to get comfortable on the radio. And don’t miss all this: What it means to be a “bullfighter” chief The critical role of a command aide – a “senior set of eyes” How the echo method works on scene – and in relationships The debate about where to set up command This episode of the Better Every Shift podcast is sponsored by Pulsara. Whether replacing radio reports, alerting specialty teams, or managing mass-casualty incidents, Pulsara simplifies communication. One Tool. Every Day. Regardless of Event. Learn more at Pulsara.com.

Captain Kory Pearn is all about discovery, from reflecting on past health struggles to brainstorming new ways to support the fire service. It was during a challenging time in Pearn’s life where the discovery kicked into high gear, as his concept for a fire service lifestyle publication turned to “something that I just had to get out of me,” he says. The result: CRACKYL Magazine, a quarterly publication for which he now serves as publisher and editor-in-chief, focusing on helping firefighters achieve better balance in their lives. Pearn shares a behind-the-scenes look at the inspiration for the magazine, plus recent cover stories, including the current issue that features fire service editors-in-chief, including our very own Better Every Shift co-host Janelle Foskett. Plus, we dig into this: Pearn’s vegetables/desserts content strategy Why “you can’t fake it” in fire service media His surprise meeting with Michael J. Fox The love of LEGO – and the power of distractions in achieving balance Listen in to hear why Zam calls Captain Kory Pearn one of the most interesting people in the fire service.

“This is arguably the most transformational project that has occurred in fire and emergency response maybe since America Burning was published and the Fire Prevention and Control Act was passed – and I don't think I'm being dramatic. This is big.” Chief Tom Jenkins clearly isn’t shy about the future impact of the National Emergency Response Information System (NERIS), which will ultimately replace the legacy National Fire Incident Reporting System (NFIRS) – a shift that will impact every fire department. Jenkins, who serves as the research program manager with UL’s Fire Safety Research Institute (FSRI), details how NERIS will change the game, making it easier for firefighters to tell a more accurate and fuller story about their calls. Plus, we dig into this: How NERIS can help firefighters be “less allergic” to report-writing The shift from emotional to data-driven budget requests What firefighters can do right now to prepare for the changes ahead Email [email protected] to share your feedback!

Post-9/11, there was an attempt to embed psychologists in firehouses, but that approach didn’t work, as the firefighters just ended up counseling the psychologists: “We realized that the magic was us … we’re the ones that keep each other going,” explains FDNY Captain (ret.) Frank Leto. And so began the expansion of the FDNY Counseling Service Unit for which Leto served for years as deputy director, building peer support teams to help other first responders through a variety of incidents beyond Sept. 11 and industries beyond the fire service. And that mission continues today, as Leto works with several organizations focused on behavioral health and resilience. Plus, we dig into this: The question, “Who has the best therapist?” as a positive cultural shift Why the depression level spikes for firefighter-retirees What we can learn from women about coping skills Workaholism being as unhealthy as other addictions The effort to “bottle the kitchen table” – and become a millionaire in the process This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email [email protected] to share your feedback.

“It’s kind of surreal,” Joanne Rund says of her retirement from the Baltimore County Fire Department where she has served as chief for the past five years. But Rund isn’t done with her service mission. As she hangs up the helmet in Baltimore, she’s donning a new cap to serve as director of family programs with the National Fallen Firefighters Foundation. At this milestone moment, Rund reflects on everything from her early introduction to the fire service to that last major call – the Francis Scott Key Bridge collapse. Plus, we dig into all this: Rund’s transition from hair stylist to firefighter Rebuilding trust at the command staff level Her proudest moment from her tenure at Baltimore County Fire Advice for her successor This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

There has been considerable discussion about the pending consolidation of four PPE standards on clothing, work uniforms, SCBA and PASS devices into one PPE mega-standard: NFPA 1970. PPE expert Jeff Stull, president of International Personnel Protection Inc., shares the inside scoop on the likely changes to come based on a recent technical committee meeting. He also provides guidance on the unique standards update process and how the NFPA works to strike a balance between what’s best for the safety of firefighters without causing undue stress for fire departments. Additional resources: The NFPA Standards Series On-demand webinar: How changes in new NFPA standards for turnout gear and SCBA will affect the fire service Stull’s FireRescue1 PPE column This episode of the Better Every Shift Podcast is sponsored by MSA, the world’s leading manufacturer of high-quality, fire-rescue and safety solutions, protecting first responders around the word since 1914. For more information, visit MSAfire.com. Email [email protected] to share your feedback!

Firefighter Philip Clark has been through some significant changes. At 38, he became a rookie for the second time in his life, despite having 20 years on the job. He went back to school to attain not one but two associate degrees. But most importantly, Clark took action to improve his health and lost nearly 100 pounds in the process. But making big changes doesn’t happen in a vacuum. Clark tapped into his support system and took a hard look in the mirror to identify his root issues. He shares some key guidance for taking similar action – plus, we dig into all this: The Pandora’s box problem affecting so many first responders The vicious cycle of health challenges – and his top recommendation for change The lessons learned from being the “old guy in the academy” The importance of moving in the right direction, even if slow-going Read more from Clark: The (nearly) 40-year-old rookie: A different experience the second time around A weight off my shoulders … and the rest of me This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

As we approach the anniversary of the Sofa Super Store fire, we’re revisiting our conversation with Dr. David Griffin, assistant chief of administration in Charleston, S.C., who shared powerful lessons learned from the tragic fire in which nine of his fellow firefighters died. Griffin explains his initial resistance to change following the fire; discusses why so many members retired after the incident; opens up about the various coping mechanisms he tried following the deadly incident, including MMA; and shares his subsequent realization about not knowing what he didn’t know – and diving head-first into absorbing training and operations resources. Resources we mentioned on the show "15 years later: ‘We are home-growing our leaders’ in Charleston” "In Honor of The Charleston 9: A Study of Change Following Tragedy" “The 5 Dysfunctions of a Team”

The best words San Francisco Assistant Chief Nicol Juratovac heard when she got on the job 27 years ago were “interior offensive aggressive attack” – and she’s still advancing that mindset to her crews and students today. As she explains on this week’s podcast, when it comes to fireground tactics, Juratovac wants to dominate and smash the enemy (aka fire) with so much force that it has no chance of victory – and she does that by being a student of the game day in and day out, honing her skills on everything from incident command and apparatus positioning to forcible entry and roof operations. Juratovac shares tactical tips on all of the above, plus we dig into all this: Three fires that produced important lessons learned How she’s become the “master of her own destiny” at scenes Generational differences in learning the craft Why she advises firefighters and officers to not get “too cute” on the fireground This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email [email protected] to share your feedback!

“Does the job serve you, or do you serve the work?” Meridian (Idaho) Fire Chief Kris Blume wants us to consider our opportunity to serve the work every day, doing the things that don’t always get noticed because it’s the right thing to do in order to be excellent at the craft. But how do you engrain this mindset in the membership? It all comes back to culture. Blume talks all things culture change: the fire department culture diagnostic, the speed of change (from turning around a battleship to maneuvering a speedboat), and the role of mission-driven culture in empowering members to make smart decisions rooted in reason, not fear of reprimand. Plus, we dig into all this: The book Blume deems the most important for the fire service; 3 ways to embrace an “upstream mindset”; Blume’s passion for strategic, integrated CRR; and The journey from “burnout medic” to passionate fire chief – and how he’s paying it forward now. Read more from Chief Blume about adaptive leadership, psychological safety, mentorship, eliminating silos, culture change and much more. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

“It all happened really, really fast,” recalls Eric Linnenburger, who learned while working a 48-hour shift on a Friday that he had been chosen as interim deputy chief of operations, starting Monday. Linnenburger, who had been a battalion chief in Westminster, Colorado, for several years, now finds himself making perhaps the most jarring transition in the fire service – from line to admin. Fortunately, Linnenburger has long focused on career development, helping company and chief officers hone the skills for their current positions with an eye toward the future. We dig into all this, plus: Learning to “control the controllable” How to batch learning and exercise An incident play-by-play with a “don’t throw the baby” moment How a fire department physical may have saved his life The “shock and awe” of his new mustache Check out these articles we discuss on the show: Leadership isn’t easy, but stop making it so complicated The ‘messy middle’: Finding your footing in the battalion chief position Successful leaders must be comfortable operating in the gray This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

“This is one week we’re giving ourselves,” Captain Jim Barnhart of the FDSOA underscores about participating in the Firefighter Safety Stand Down – a unique opportunity for fire and EMS departments to collectively suspend non-emergency activity to focus on this year’s theme, Fire Training: Back to Basics. Joining Barnhart to dig into all the training resources are Deputy Chief Darin Wallentine from the IAFC’s Safety, Health and Survival section and Battalion Chief Grady Valencis from the IAFF, detailing the five daily focus areas for this year’s event and the 12 foundations of fire department training. Plus, we get into all this: The reasoning behind this year’s theme The crew’s favorite drills How Zam plans to engage his crew This year’s Stand Down takes place June 16-22, meaning you have one month to prepare your training activities. Find resources: Firefighter Safety Stand Down + FireRescue1 SSD resource center. The Stand Down is a joint initiative supported by the aforementioned organizations as well as the NFPA and NVFC. Email [email protected] to share your feedback!

It was a “constant state of readiness” that contributed to the successful rescue of an unconscious victim from a structure fire – an incident that ultimately earned Hilton Head Island (S.C.) Fire Rescue FAO Brendan Horlbeck, Lt. Sean Kavlick and Battalion Chief David Bell the 2023 IAFC Ben Franklin Award of Valor. Bell, Kavlick and Horlbeck detail the incident response, plus get into all this: How a unique dispatch note was the difference between life and death The generational impact of a single rescue The urgent reminder that this type of fire could happen to any crew at any time Enjoying the show? Send an email [email protected] to share your feedback!

“It’s about bells and whistles, but it’s also about smiles and connecting.” Another FDIC has come and gone, but our cohosts are joined by The Fire Store’s Amanda Keesey to talk conference highlights and which industry innovations garnered the most attention on the exhibit floor. Plus, we dig into all this: Emerging solutions for electric vehicle fires How the industry is leaning into health and wellness The demand for flashlights Additional resources: National Firefighter Registry (NFR) for Cancer FireRescue1's FDIC coverage This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

The Better Every Shift team is at FDIC this week, so we’re reaching into the vault to re-release one of our favorite episodes. Battalion Chief Corley Moore talks all things fire service culture, toxic leadership and how to fight your way back from complacency. Chief Moore – founder of Firehouse Vigilance and host of the Weekly Scrap podcast – details his own evolution from struggling with complacency to now serving as a motivational speaker and instructor. Plus, we dig into all of this: Moore’s empathy for burned out, complacent members The origins of the “The 9L’s: Keys to High Performance Culture,” plus Moore’s favorite “L” The scene in the movie “The Break-Up” that exemplifies intrinsic motivation Finding balance between being right and being effective The power of having a plan because “luck and hope are not strategies” Email [email protected] to share your feedback!

“Our mission is to support you in your mission.” Eriks Gabliks, superintendent of the National Fire Academy, joins the show to talk all things NFA programs and goals, and to hear about Zam’s first time visiting the campus and experiencing NFA life. Gabliks knocks down the top excuses firefighters give for why they can’t attend the academy and details how the program is continually evolving in sync with fire service culture. Plus, we dig into all this: How the campus experience rejuvenates passion for the fire service The American history embedded in the NFA campus Why one of the top NFA-attendee complaints features ice cream sprinkles Enjoying the show? Email [email protected] to share feedback and offer guest suggestions!

“It’s about crew bonding and laughter in my firehouse – and apparently me being the butt of every joke.” Fairfax Firefighter-Paramedic Stephanie White details how she nurtures her relationship with her crew every shift, not just with laughter, but also by being vulnerable enough to have difficult conversations when needed. Plus, we dig into all this: How crews can best support a pregnant firefighter on the job Why the color of White’s hair can determine the potential for shift chaos How to create a space for vulnerable conversations and real talk This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

Captain Andy Glaze is on a four-year streak of running 100+ miles per week, and while he’s not suggesting that all firefighters attempt the same feat, he does urge movement: “Movement is medicine.” Glaze shares his journey from drinking and smoking to becoming an ultra-marathon runner, and how physical fitness helped him manage his mental health. From ultra anxiety to ultra resilience, Glaze describes the power of setting goals, finding motivation in embracing challenges, and the importance of community. Plus, we dig into all this: The power of ice baths – misery during and elation after Running laps around the station with radio in hand Glaze’s running-related challenge to firefighters Pushing through the “pain cave” to find gratitude This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email [email protected] to share your feedback!

“I saved George Strait’s life, and he doesn’t even know.” Country star Frank Ray shares that story and many more as he details his unique journey from law enforcement to the music scene. Ray recently visited more than 50 fire and police departments across the U.S. and Canada to spotlight first responder mental health, addressing the power of forming a support system and speaking up about personal struggles. Plus, we did into all of this: Ray’s mental health initiative, FRAY How music impacted his first responder career Why having a hobby outside of work is critical The musicians who have inspired Ray throughout his career Email [email protected] to share your feedback!

“Every second mattered.” When actor Jeremy Renner was severely injured in a snowcat accident last year, Truckee Meadows Fire Rescue crews’ swift action and medical intervention played a crucial role in saving Renner's life. TMFR Firefighter-Paramedic Alex Hughes and Captain Greg Lompa join the show to share operational details from the call, plus we dig into all this: The critical role of teamwork amid equipment failures Why backup plans are a key part of public safety planning Preparing for weather-related obstacles at challenging scenes “It's not about the limelight; it's about being able to perform when you need to.” This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email [email protected] to share your feedback!

“Do your folks come to work expecting to learn something new? Or is it a surprise when they are asked to go to a class or a drill? That’s culture.” Battalion Chief Chris Paskett wants to create a culture of learning in the fire service, where organizational education is baked into the daily routine. He offers four (of 20!) areas where departments can seek to encourage a top-down focus on continuing education and ways to evolve the culture to support that goal. Plus, we did into all of this: How to create bite-sized daily trainings that move the needle The impact of learning styles and why they matter Looking for small wins with learning This episode of the Better Every Shift Podcast is sponsored by Columbia Southern University. Learn more about how you can earn an affordable, accredited quality degree 100% online at ColumbiaSouthern.edu/Fire. Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. You can also follow the show on Apple Podcasts, Spotify, Google Podcasts or wherever you listen to your podcasts. And email [email protected] to share your feedback!

Joe De Sena – the founder and CEO of the Spartan endurance sports brand – has long said his vision is “to get 100 million people healthy and off the couch,” and now he’s adding a million to that goal with his pledge of a free Spartan race to all firefighters. That’s right, De Sena made the big announcement during this week's show. De Sena’s a realist, though. He knows not everyone is ready for the world of endurance sports, so he shares some words of wisdom to meet firefighters where they’re at, namely, “It doesn’t have to be everything, but it has to be something; do something every single day.” Plus, we dig into all this: Three things he learned in his youth from a local organized crime family The motivational power of a calendar His philosophy on working out the stress Why we need to gamify our health Register for a free Spartan race here – and let Zam know if you want a race partner. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

Chief Bryan Frieders is fired up about preventing occupational cancer – fired up to the point where he’s putting firefighters of all ranks on blast for not doing everything possible to prevent an often-preventable disease. He calls out firefighters for not wearing their SCBA, cleaning their gear and taking care of their health (“Why are we risking our lives? Stupidity.”), as well as leaders who don’t prioritize member health and safety (“If you’re old school, then you’re lost”). And having just worked the Super Bowl, among many other large-scale events, Frieders considers the connections between preparing for big events and preventing the Big C – and even shares what Bono had to say to him before a recent performance. Plus, we dig into all this: Questioning our tactics related to car fires and ventilation The unfortunate connection between bugles and plungers The firefighters who might want to apply for work at Wendy’s The push to put the FCSN out of business – for the best possible reason This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email [email protected] to share your feedback!