Allied Health Business Brilliance

In this episode of Allied Health Business Brilliance, Cathy Love is joined by Nacre Consulting teammate Regina Jean-Francois, who works across project management, podcast coordination, communications and marketing. Together, they unpack what project management really means in a growing business and why it matters far beyond a simple to-do list. This conversation explores how good project management helps Allied Health Business Owners move ideas out of their heads and into strong actionable steps. Cathy and Regina discuss the systems, tools and team habits that help work get done at Nacre, including Asana, workflows, automation, accountability, and the importance of designing a project properly before jumping into delivery. They also reflect on why project management is a learnable skill, why email is a poor way to run complex work, and how structure creates better outcomes for teams, clients and the business as a whole.Topics covered on project management, systems and business operations: Project management basics – Why project management is the structure that moves ideas out of your head and into action, outcomes and repeatable delivery. Systems and workflow design – How various tools like Asana, SharePoint, ActiveCampaign, Zapier, Planable and Systemhub help Nacre coordinate campaigns, content, communication and team handovers more effectively. Business operations and accountability – Why growing businesses need more than a to-do list, including clearer ownership, stronger team accountability, better visibility across projects, and measures that show whether the work actually achieved something. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.Midroll Message: Join our Foundational Supports for Thriving Providers Masterclass! Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Cathy Love speaks with Jenny Gribbin, Founding Director of Driving Well Occupational Therapy in Brisbane, about building a specialist occupational therapy business in the driving and vehicle modification space. Jenny reflects on her journey from launching a side hustle at her kitchen table in 2016 to leading a small but mighty team, while staying deeply connected to the core purpose of occupational therapy: helping people return to the activities they need and want to do. Together, Cathy and Jenny explore the clinical depth of driving-related OT, the importance of mentoring, supervision and professional interest groups, and the role innovation has played in Jenny’s work. They also discuss online toolkits, learner driver supports, senior driver preparation, clinical education, revenue diversification, and why Allied Health Business Owners cannot afford to take a “wait and see” approach in a changing sector. Topics covered on occupational therapy innovation, driving assessments, and business resilience:Specialist OT in driving and vehicle modifications – Jenny unpacks the complexity of working with senior drivers, experienced drivers returning after injury or illness, and learner drivers who need tailored preparation and support. Innovation, education and diversified service offers – Cathy and Jenny discuss how real clinical problems led to new tools, short courses, online resources, supervision, training opportunities and broader service development.Professional leadership and business resilience – The conversation highlights Jenny’s contribution to OT interest groups, national driving task force work, conference leadership, and the importance of strong support networks when navigating uncertainty and reform. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join us in our upcoming Foundational Supports for Thriving Providers Masterclass Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Cathy Love and Layland Webb unpack the growing pressure, uncertainty, and strategic questions surrounding Thriving Kids and Foundational Supports for Allied Health Business Owners. Cathy shares why she pulled together a Victorian working party of Business Owners to discuss what is known, what is missing, and what action needs to happen next. Together, Cathy and Layland also reflect on the PRECI webinar, the lack of clear communication to the sector, and the frustration many providers are feeling whilst significant reform signals continue to emerge without enough practical guidance. This conversation also explores Nacre’s recent white paper, the risks of waiting too long to respond, and why Business Owners may need to think differently about diversification, decision-making, and future readiness. Topics covered on Thriving Kids, Foundational Supports, sector pressure, and business readiness. The Victorian Thriving Kids working party – Cathy shares how a small group of Allied Health Business Owners came together in Melbourne to discuss what they know, what they do not know, and how a submission is now being shaped for state government. The PRECI webinar and sector frustration – Cathy and Layland reflect on the tension that followed the webinar, including the concerns raised by Business Owners about viability, representation, and the lack of practical answers. What Allied Health Business Owners need to do now – The conversation explores why “wait and see” is not a strategy, the hidden cost of delay, and why diversification and different commercial thinking may now be essential. Resources Mentioned White paper: What the No Child Left Behind report signals for Allied Health Business Owners found in Foundational Supports for Thriving Providers blog Masterclass in April: Foundational Supports for Thriving Providers A 4-day Bootcamp in May for Allied Health Business Owners P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.Midroll Message: Register for Foundational Supports for Thriving Providers Masterclass Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Cathy Love speaks with Chris Smith, CEO of Happy HR, about the rapidly evolving HR and Fair Work landscape and what it means for Allied Health Business Owners. With increasing regulatory pressure, shifting compliance expectations, and new attention on psychosocial safety, keeping up is becoming more complex than ever. Chris brings a practical perspective from working across industries, unpacking key changes around record keeping, time tracking, worker classification, and pay transparency. Together, they explore why even well-intentioned business owners can fall out of compliance, and what systems, tools, and thinking are required to stay on track. Topics covered on HR compliance, Fair Work changes, and workforce management: Fair Work & Regulatory Pressure – The growing complexity of workplace laws, increased enforcement, and why directors are carrying more responsibility than ever. Record Keeping & Time Tracking – Why accurate timesheets are no longer optional, how awards and penalties interact, and the risks of getting payroll wrong. Worker Classification & Pay Transparency – The tightening rules around employee vs contractor arrangements and the push for clearer, fairer pay structures. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Register for Foundational Supports for Thriving Providers Masterclass Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Cathy Love speaks with Vanita Clark, Director of Freedom Plan Management, about the often-misunderstood role of plan managers in the NDIS. Drawing on her experience across disability services, multidisciplinary Allied Health businesses, and plan management, Vanita shares a practical perspective on compliance, invoicing, collaboration, and participant funding oversight.Together, Cathy and Vanita unpack what delays provider payments, why accurate invoicing matters, and how quarterly funding periods have increased operational pressure for both providers and plan managers. They also touch on group invoicing, late cancellations, the in-and-out lists, assistive technology recommendations, and the wider reform environment shaping the NDIS.Topics covered on plan management, NDIS invoicing, and quarterly funding periods:What plan managers actually do – Checking invoice compliance, confirming correct support categories and line items, verifying available funds, and managing financial risk.NDIS invoicing that delays payment – Common provider errors such as incorrect line item numbers, missing bank details, and poorly configured practice management systems.Quarterly funding periods and payment pressure – How funding periods have changed plan management through tighter budgeting oversight, software changes, and the challenge of exhausted funding periods.P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join Foundational Support for Thriving Providers Masterclass in April.Connect with Nacre Consulting:Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online communityMore about The Allied Health Business Brilliance Podcast:The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

If “systems” makes your palm sweat, this rerun is for you. Layland Webb (Business Manager at Nacre Consulting) with Marcus Jean-Francois (Systems Champion, Client Concierge, and Coach) cut through the noise and make systems feel practical and doable. You’ll hear what “systems” actually means (hint: Standard Operating Procedures, not software), why you don’t need to document everything to get results, and how to start with one high-impact system that saves time fast. They also unpack the common objections: “I don’t have time” “It’s all in my head” “My team won’t follow them” and “I don’t know where to begin”There are clear ways to build buy-in, reduce risk, and create a culture where systems actually stick. You just need to know how and where to start. Topics covered on time-saving systems, risk & resilience, team buy-in: Time-saving systems – why spending a little time documenting now saves countless hours later. Risk & resilience – moving “all in your head” knowledge into clear processes to avoid gaps and mistakes. Team buy-in – involving staff in writing and testing systems so they actually stick. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Doors are closing. Join our Melbourne in-person workshop on 20th March.Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Joining Cathy Love this week is Sara Gingold, Editor-in-Chief of the Disability Services Consulting (DSC) Resource Hub, to unpack the fast-moving changes shaping the NDIS through an Allied Health Business lens. They explore the shift toward I-CAN (Instrument for the Classification and Assessment of Support Needs) as the foundation for new NDIA-led Support Needs Assessments, and the unanswered questions about how assessment data will translate into individual budgets. They also examine the proposed Foundational Supports framework, including the Thriving Kids program, and what these reforms could mean for children currently receiving NDIS-funded therapy. The episode also addresses mounting provider pressures ranging from therapy operational guideline updates and pricing uncertainty to the real-world disruption caused by quarterly funding periods. Throughout the discussion, Sara brings clear sector perspective, and key reflections for Allied Health Business Owners navigating uncertainty. Topics covered on I-CAN & Support Needs Assessments, Foundational Supports & Thriving Kids, & operational pressure points for providers: I-CAN & Support Needs Assessments – The critical unanswered question remains: how will I-CAN results translate into a participant’s budget? Foundational Supports & Thriving Kids – An overview of the proposed Foundational Supports model, including Thriving Kids for children with mild to moderate developmental delay and autism, and the complexities of state and territory negotiations still underway. Operational pressure points for providers – New therapy operational guidelines, discussions around differentiated pricing, the impact of recent price changes across therapy disciplines. P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: A workshop not to be missed. Join us in-person this March in Melbourne. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Cathy Love and Layland Webb unpack what “smarter marketing” really means for Allied Health Business Owners—and why it’s inseparable from revenue diversification. They explore how many practices become overly reliant on one narrow niche or one primary funding source, then feel blindsided when conditions shift. The solution isn’t a dramatic pivot overnight—it’s knowing where your revenue actually comes from, widening your thinking, and making deliberate small moves that add up over time. You’ll also hear the marketing principles that matter most right now: understanding what your audience truly needs (not what you want to say), distinguishing between transactional and relational marketing, and why “always on” marketing protects your practice long before someone is ready to enquire. This conversation is practical, candid, and designed to help you replace “wait and see” with a plan. Topics covered on revenue diversification, always-on marketing, transactional vs relational marketing: Revenue diversification – The difference between adding services vs restructuring revenue streams Always-on marketing – Why marketing must be “always on” (and what happens when you leave it too late) Transactional vs relational marketing – The difference between transactional and relational marketing in Allied Health (and why both matter) P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.Midroll Message: Join us in Melbourne this 20th March for an in-person workshop. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode of Allied Health Business Brilliance, Cathy Love is joined by Angie (Angelina) Saunders, Founding Director of the Online Breathing Academy, for a grounded, science-informed conversation about stress, breathing, and self-regulation. Angie shares her personal journey from fast-paced production life, postnatal depletion, and emotional reactivity into the field of behavioural breathwork. Together, Cathy and Angie unpack why controlling the breath can keep people functioning while still operating at a physiological deficit — and why reflexive regulation, where the body leads, creates more sustainable calm, clarity, and capacity. The conversation also explores how breathing patterns influence leadership decisions, energy management, and recovery for business owners under constant pressure. Topics covered on reflexive regulation, stress breathing, self-regulation, business decision-making: Reflexive breathing vs forced calm – Why “just take a deep breath” can backfire and what works more effectively instead. Stress breathing patterns – How stress shows up through shallow, rapid, irregular breathing, sighing, or yawning — and why it’s highly individual. CO₂ and nervous system regulation – The role of carbon dioxide in oxygen delivery, emotional regulation, and cognitive clarity. Breathing, rest, and leadership capacity – How rest, sleep, hydration, nourishment, and breathing interact to support better business decisions. Resources Mentioned Online Breathing Academy – https://www.onlinebreathingacademy.com/ Podcast: Breathing Edge Podcast page – https://www.breatheme.com/the-breathing-edge-podcast Book – 8 Superhuman Habits P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Join us in-person this March for The Allied Health Business Reset. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

If your Allied Health business is busy — yet still feels heavy — this episode is for you. In this solo conversation, Cathy Love speaks to Allied Health Business Owners who are highly capable, deeply committed, and working incredibly hard — but still feeling stuck. This episode explores why effort alone isn’t creating clarity, confidence, or momentum. Cathy unpacks what happens when Business Owners are too close to the work, making decisions on the fly, carrying the emotional and financial load, and quietly guessing their way forward in an increasingly complex sector. This is not about motivation.It’s about leadership, perspective, and why stepping up and out of your business is essential. Topics covered on capability without clarity, decision fatigue, and stepping up to the challenge: Capability without clarity – Why being skilled and committed isn’t enough when you’re too close to the work Decision fatigue and reactivity – How constant on-the-run decisions quietly drain confidence and momentum Stepping up and out – What changes when you create space to stop guessing and start leading deliberately P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: Learn more about The Allied Health Business Reset in-person workshop! Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Cathy Love is joined by Emma Leckenby, OT and founder of Little Rockets Children’s Clinic, for a grounded conversation about building a paediatric business that stays values-led as it grows.Emma shares what it’s been like moving from sole trader life to a small (and growing) clinic team — including the realities of waitlists, a brand-new clinic fit-out, and why the “little things” (like a kettle and a dedicated kitchen) matter more than you’d think. They also unpack Emma’s passion for community building, not just for families, but for clinicians too — and how strong professional networks reduce isolation, strengthen referrals, and support sustainability in an unpredictable Allied Health landscape.Topics covered on community-led practice growth, sustainable business design, and cinician support networks:Community-led practice growth – How Emma intentionally builds trusted relationships with families, schools, and fellow clinicians to support access, referrals, and long-term care.Sustainable business design – Designing a clinic, team, and pace of growth that protects energy, avoids burnout, and supports high-quality care.Clinician support networks – Why creating local professional communities reduces isolation, strengthens decision-making, and helps practices navigate uncertainty together.P.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: The Allied Health Business Reset – Ready to step back and work on your business? Join us in Melbourne this March.Connect with Nacre Consulting:Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online communityMore about The Allied Health Business Brilliance Podcast:The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Recruitment hasn’t stopped working, but you can’t treat it the way you used to.In this solo episode, Cathy Love unpacks why recruitment feels harder, slower, and more unpredictable for Allied Health Business Owners — and why the traditional “post a job ad and wait” approach no longer cuts through. Drawing on recent work inside Nacre Consulting, Cathy introduces the recruitment ecosystem — a systemised, values-led approach to attracting and engaging the right candidates over time.This episode reframes recruitment as a repeatable business system, not a reactive scramble, and walks through the mindset shifts, foundational assets, and strategic thinking required to consistently attract the right people.If recruitment has felt exhausting, high-pressure, or hit-and-miss, this conversation will help you step back, zoom out, and rebuild your approach entirely.Topics covered on the recruitment ecosystem, Employee Value Proposition (EVP), & marketing-led recruitment:The recruitment ecosystem – Why recruitment now requires a system that works before, during, and after hiringEmployee Value Proposition (EVP) – The anchor that shapes messaging, fit, and candidate decision-makingMarketing-led recruitment – Applying visibility, consistency, and trust to attract the right cliniciansP.S. If this episode is hitting on pain points you’re facing, let’s chat. We can support you.Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Midroll Message: The Allied Health Business Reset – Ready to step back and work on your business? Join us in Melbourne this March.Connect with Nacre Consulting:Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online communityMore about The Allied Health Business Brilliance Podcast:The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

This week, we have Carolyn Weatherby, a Speech Pathologist with 27 years’ experience across disability, private practice, and clinical supervision, to explore what has unfolded for providers during a turbulent year in the NDIS — and what comes next. Carolyn shares her journey from deep frustration and loss of professional pride during the June–July 2025 NDIS cuts, to becoming part of a growing collective that found momentum through union support, Professionals Australia. The conversation unpacks why providers felt unheard, how reputational damage took hold despite “doing nothing to deserve it,” and why being believed again became a turning point. This is an honest conversation about why the union pathway emerged, how it differs from professional bodies and peak organisations, and what a collective, electorate-based campaign is asking the NDIS to do next. Topics covered on NDIS reform, union advocacy, collective voice, provider sustainability: NDIS cuts and sector impact – How funding changes hurt both providers and the people they support, triggering widespread distress and loss of pride in professional work. Professionals Australia Union – Carolyn explains why a union’s mandate to represent members directly made it the right vehicle to be heard, alongside (not instead of) peak bodies. Being heard and believed again – How meeting with MPs, senators, and media changed the tone of the conversation and restored a sense of professional worth. P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth. Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Cathy Love is joined by Michelle Oliver, Chief Occupational Therapist at Occupational Therapy Australia, for a grounded conversation about the realities facing occupational therapists and Allied Health professionals across workforce, policy, and business.Michelle shares what OT Australia is seeing on the ground, including mounting pressure on Allied Health businesses, the ongoing challenges of NDIS pricing and access, and why sustained relationship-building with government is critical. The conversation also explores how OT Australia is responding through advocacy, professional practice frameworks, and a significantly expanded approach to learning and development — all under the banner of being Stronger Together.This episode is essential listening for OTs, Allied Health Business Owners, and leaders navigating reform, sustainability concerns, and the need for a clearer, more unified professional voice.Topics covered on workforce pressure, advocacy, NDIS pricing, and professional development::Workforce & sustainabilityThe increasing pressure on occupational therapists, including private practice viability, rapid workforce growth, and the tension between values-driven care and commercial realities.Advocacy & influenceWhy OT Australia is prioritising stronger relationships with ministers and departments, and working collaboratively through ARPA to strengthen allied health’s voice at a national level.NDIS pricing & accessReframing travel and service costs as issues of access rather than waste, and unpacking what provider survey results reveal about sustainability risks.Learning, development & capabilityHow OT Australia’s capability frameworks and flexible CPD offerings are evolving to better support a younger, growing workforce.Related EpisodesEpisode 379: The Bill, the Rules, and the Realities of NDIS in 2026 with Muriel CumminsP.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth. Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Connect with Nacre Consulting:Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online communityMore about The Allied Health Business Brilliance Podcast:The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Kicking off 2026, Cathy Love is joined by Muriel Cummins for a grounded, timely conversation on what is moving fast and what remains unresolved across NDIS reform. With consultation windows opening and decisions being shaped quickly, this episode focuses on what Allied Health providers need to be paying close attention to right now. Designed for Allied Health Business Owners, leaders, and clinicians, the discussion breaks down the two major levers shaping early 2026: the NDIS Bill and the new Rules. Muriel outlines emerging changes to support needs assessments, explains why the detail matters, and highlights the importance of informed, collective advocacy during this critical period. Muriel Cummins works across disability, mental health, and the NDIS, and in this episode speaks from her role with OTSi (OT Society Inc for Invisible Disability / OT Society for Hidden and Invisible Disabilities) — a national society supporting Occupational Therapists working alongside people with invisible and hidden disabilities, with a strong focus on systemic advocacy, policy direction, and protecting access to occupational therapy. Topics covered include NDIS Bill 2.0, NDIS Rules & Planning Framework, Support Needs Assessments, Foundational Supports: NDIS Bill 2.0: What’s in the fine print Why Allied Health must look beyond safeguarding, including concerns around Section 45A and expanded NDIA powers to request participant information before claims are paid. NDIS Rules & Framework Planning: Where decisions will be made How the upcoming Rules will shape assessments, budgets, appeal rights, and possible Section 10 changes, making them the most critical lever in early 2026. Support Needs Assessments & I-CAN: Key risks Concerns about adapting the I-CAN tool, including assessor qualifications, validity, budget-setting processes, and limited appeal pathways. Foundational Supports & Thriving Kids: Unresolved questions How Thriving Kids fits within foundational supports, with ongoing uncertainty around funding, state agreement, and access for people with psychosocial disability and Allied Health services. Resources Mentioned Attend for free: OT Community Town Hall Meeting on the NDIS Bill and New Framework Planning Rules Related Episodes Episode 378: 2025 – A Shapeshifter Year for Allied Health Business OwnersEpisode 373: 2026 on the Horizon – Thriving Kids, Pricing & Allied Health Business Change P.S. If this episode is hitting on pain points you’re facing, let’s chat. Book a 20-minute complimentary call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike. We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Cathy Love dubbed Alice Ayliffe as the Queen of Change. She is carving a new path for neurodivergent clinicians and the clients they support.Alice shares what it’s really been like to relocate, rebuild a referral base in a smaller market, and stay clinically grounded while also creating new revenue streams. Together, they explore what neuroaffirming practice can look like in adult ADHD support—especially when the goal is practical, skill-based help, not perfection.You’ll also hear why Alice created a Facebook community for OTs working in ADHD, what she’s building through her program “The Shift”, and the core message she wants clinicians to take with them: you don’t have to build your business (or your workday) around the “shoulds”.Topics covered on business realities, neuroaffirming OT, adult ADHD support, diversifying beyond NDIS, and clinician sustainability:Hobart vs Melbourne Allied Health business realitiesWhat changed when Alice moved states—network-driven referrals, educating the market, and finding (and losing) local OT community.Adult ADHD support through an OT lensWhy GPs responded to practical executive function support, and what OT can offer beyond reports and one-off recommendations.The Shift program and neuroaffirming practiceValues, ADHD neuroscience, trauma-aware work, inner critic patterns, and designing systems that work with the brain—not against it.Building a business that fits real lifeDelegation, creative energy, burnout recovery, and choosing a model that supports flexibility, family, and sustainable clinical work.P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth. Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Connect with Nacre Consulting:Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online communityMore about The Allied Health Business Brilliance Podcast:The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

It’s that time of the year where we reflect on the year that was.Cathy Love views 2025 as a “shapeshifter” year for Allied Health Business Owners. Drawing on months of lived experiences, conversations with the sector, and work alongside the Nacre team, Cathy names the intensity, complexity, and constant change that defined 2025.She walks through the major forces shaping the landscape — including NDIS pricing changes, quarterly funding periods, Thriving Kids, supports list decisions, aged care reform, and evolving expectations around outcomes and compliance — while also acknowledging the extraordinary grit, collaboration, and values-led leadership shown by business owners, clinicians, peak bodies, and advocacy groups.The episode also reflects on what Nacre delivered in 2025 — masterclasses, consulting, coaching, and community support. Looking ahead to 2026 with preparedness, confidence, and respect for the resilience of Allied Health businesses.Topics covered include:NDIS reform and funding pressurePricing reviews, PAPL decreases, quarterly funding periods, supports list finalisation, Thriving Kids, travel funding impacts, and operational strain across practices.Sector advocacy and collaborationThe role of business owners, clinicians, parent-led groups, neurodivergent-affirming communities, peak bodies, and collective action throughout the year.Nacre’s work across 2025Masterclasses, podcast growth, power calls, strategy sessions, consulting packs, systems audits, leadership development, and tailored project work.Looking ahead to 2026What this year revealed about resilience, infrastructure, adaptability, and the mindset required to lead Allied Health businesses into what comes next.Related EpisodesEpisode 377: The Team Takeover – The Pillars Powering Nacre ConsultingEpisode 373: 2026 on the Horizon – Thriving Kids, Pricing & Allied Health Business ChangeP.S. If this episode is hitting on pain points you’re facing, let’s chat.Book a complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business. Connect with Nacre Consulting:Let’s connect on InstagramFollow us on FacebookLet’s connect on LinkedInJoin our Facebook Group online communityMore about The Allied Health Business Brilliance Podcast:The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In a special twist for this episode, we are staging a takeover! With regular hosts Cathy and Layland stepping aside, Nacre’s Podcast and Project Manager, Regina Jean-Francois, takes the mic to introduce the dedicated pillars who support the business every single day. This episode brings forward the people who support Nacre’s strategic leadership by delivering the programs, systems, marketing, client care, and content our Allied Health community experiences all year long. Behind every strategy, every program launch, and every client experience, there is a devoted team working to bring the company’s vision to life. Today, you will meet the faces behind the emails, the designers of your workbooks, the strategists crafting your messages, and the voices supporting you in the background. — each sharing what they do, how 2025 unfolded for them, and what it’s really like to work in a lean, remote, high-performing team. This warm, candid, often humorous episode gives listeners a genuine look at the rhythms, realities, and relationships inside Nacre Consulting — the human pillars who bring our mission to life every day. Topics covered on reflections of 2025, the Nacre culture, spotlighting Nacre team members, and looking into 2026: 2025 in a snapshot: The team shares their personal and professional highlights, from navigating complex NDIS reforms to personal milestones.  The “Nacre” culture: How a fully remote team across multiple time zones maintains a heartbeat, stays connected, and supports one another through tight deadlines. Team spotlights: A genuine moment of appreciation where team members highlight the superpowers of each other. Looking ahead: A brief look at the energy and commitment the team is bringing into 2026 for the Allied Health community. P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community   More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

Once again, we have the great pleasure of speaking with Everbility’s co-founders, Angela Mariani and Mani Batra—two leaders who bring equal parts heart, technical brilliance, and lived experience to the AI conversation in Allied Health. In this episode, we explore how Everbility has evolved far beyond “AI scribes,” now supporting clinicians across documentation, scheduling, case management, and workflow optimisation. Angela and Mani share the personal and professional stories that shaped the platform, the global momentum behind its adoption, and what’s coming next for AI in Allied Health workplaces. This is an energising, honest look at burnout, workflow realities, technological change, and the future of clinical work. Topics covered on beyond AI Scribes, burnout, & the future of Allied Health workflows: The origin of Everbility – Built from lived experience, compassion fatigue, and a determination to fix a broken workflow system. Why clinicians are burnt out — and how AI can help. Reducing admin, shortening turnaround times, and eliminating the “pajama hours” no one talks about. What AI will demand of future workplaces – From prompt literacy to responsible use, global compliance, and new expectations of efficiency. Where Everbility is heading next – Agentic workflows, scheduling intelligence, integrations, and tools that go far beyond documentation. Related Episodes Episode Number 330: AI Solutions for Allied Health P.S. If this episode is hitting on pain points you’re facing, let’s chat. Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community   More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

In this thoughtful conversation, Cathy Love is joined by Belinda McDonald, founder of NeuroSLP, to explore what it really takes to run a small-but-mighty sole trader practice in today’s Allied Health landscape. Drawing on more than 35 years as a Speech Pathologist supporting adults with neurological conditions, Belinda reflects on the seasons of her career and the personal experiences that shaped her shift from public health to private Allied Health business. Together, they unpack fear, moral injury, grief, reflective practice, self-care, and the fierce resilience required to stay values-driven in a rapidly changing system. Belinda’s insights are relatable, compassionate and deeply practical—offering guidance for business owners navigating uncertainty while still showing up with purpose and courage. Topics covered on fierce resilience, fear, moral injury, and sole trader realities: Resilience through personal & professional seasons – How values, reflection, and support help sustain long-term business. Fear & decision-making – Developing a healthier relationship with fear and using it as a guide rather than a barrier. Moral injury in practice – The emotional strain of misaligned systems and the impact on clinicians, clients and care quality. Sole trader realities – Practical strategies around systems, delegation, AI tools, and managing emotionally complex clinical work. P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  Midroll Message: Join our “Beyond Balance – Women’s Wellbeing At Work” online conference this December. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community   More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Cathy Love and Nacre Consulting Business Manager, Layland Webb, get super candid and deliver an energetic roundup of what’s happening across the Allied Health business landscape. From taking a month off (and watching the business thrive), to deep commentary on summer-proofing, performance-based pay, and the realities of leadership — this conversation covers a lot of ground.A major highlight of the episode is the upcoming Quarterly Allied Health Business Conference: Beyond Balance – Women’s Wellbeing at Work, happening on Friday, 5 December. Cathy and Layland unpack why this theme matters now more than ever, what the speaker lineup looks like. Discover why you truly don’t want to miss it. Topics covered on systems, women’s wellbeing, summer-proofing, performance reviews: Women’s Wellbeing at Work – The December conference theme unpacked, including menopause, endometriosis, mental health, and workplace support. Summer-Proofing Your Allied Health Business – How businesses are forecasting earlier, reducing seasonal losses, and planning for a profitable December–January. Performance-Based Pay & Appraisals – Why traditional CPI-style increases don’t serve private Allied Health, and what fair, structured reviews can look like. Sole Trader Realities – Launching Sole Trader Campus, supporting flexible work ambitions, and addressing common financial and marketing gaps. P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.Midroll Message: Learn more about Beyond Balance – Women’s Wellbeing at Work, our December Quarterly Allied Health Business Conference. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community   More about The Allied Health Business Brilliance Podcast:The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Cathy Love is joined by Chantelle Robards for an essential year end conversation about what’s ahead for Allied Health businesses. From Thriving Kids negotiations and foundational supports to therapy guidelines, pricing reviews, and the evolving NDIA landscape — this episode unpacks what 2026 will mean for service providers, leaders, and teams across the sector. Cathy and Chantelle explore the real-world implications of these changes such as how funding decisions ripple through Allied Health businesses, what providers can expect from new data and compliance measures, and how to stay financially and operationally resilient in uncertain times. Stay informed, proactive, and ready for reform. Topics covered on Thriving Kids, Annual Pricing Review, NDIA grants and data pilots: Thriving Kids & Foundational Supports – The ongoing Commonwealth–State discussions, potential rollout models, and what they could mean for families and providers. Annual Pricing Review – Why APR timing depends on Fair Work outcomes and what small and large businesses can do to prepare. NDIA Grants & Data Pilots – What these pilots reveal about the agency’s direction and who might be eligible to participate. Looking Toward 2026 – The growing alignment between disability and aged care, and what Allied Health leaders should start planning for now. Related Episodes Episode 371: Thriving Kids, Foundational Supports & What Providers Can Do Now Episode 360: Rising Above the NDIS Pricing Storm P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  Midroll Message: Join us this December for Beyond Balance – Women’s Wellbeing at Work, our online conference exploring evidence-based ways to support women at work. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community   More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this rerun solo episode, Cathy Love thinks out loud with Allied Health business owners about a trend many are now feeling: waitlists that aren’t what they seem. She explores why waitlists are dissolving, what your numbers are really telling you, and why relying on word of mouth alone is becoming an increasingly risky marketing strategy. Cathy also walks through a practical way to profile and prioritise your referrers (gold, silver, bronze), how to nurture those relationships as genuine two-way partnerships, and why now is the time to systemise your marketing so you’re not reinventing the wheel every six months. It’s a grounded, strategic conversation designed to help you steady demand, protect your revenue, and think more like a Director when it comes to referrals and marketing. Topics covered on disappearing waitlists, referrals & marketing systems Disappearing waitlists – Why a “waitlist of 100” might really be 25 people ready to go, and how funding shifts, more providers and foundational supports are changing demand. Reading your marketing numbers – Using gateway metrics (enquiries, conversions to waitlist, conversions to sessions) to understand what’s actually working. Beyond word of mouth – The growing risk of relying solely on reputation and a single referrer, and why you need diversified channels and clearer referral data. P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  Midroll Message: Join us this December for Beyond Balance – Women’s Wellbeing at Work, our online conference exploring evidence-informed ways to create a healthier, more sustainable workplace for women.  Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community  More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Nacre Consulting coaches Chantelle Robards and Layland Webb unpack why Allied Health businesses must move beyond a single funding source—and how to do it without derailing your core services. They cover the immediate push factors (e.g., Thriving Kids, support needs assessments, therapy guideline changes), then map out pragmatic steps to assess exposure, widen revenue pools, and steady operations through the next 12–24 months of reform. You’ll hear clear, objective moves—from in-house skills audits and adjacent offers to business-to-business/government packages and a minimum viable product approach that gets new services earning sooner. Topics covered on NDIS reforms, the urgency of diversification, and business strategy: The Urgency of Diversification – A clear-eyed look at the specific NDIS reforms (Thriving Kids, Support Needs Assessments, new therapy guidelines) that are forcing business owners to rethink their reliance on a single funding stream. Assessing Your Risk & Auditing Your Strengths – Discover the first critical steps: calculate your business’s true financial exposure to NDIS changes, then conduct an internal skills audit to uncover profitable service opportunities already within your team. Actionable Growth Strategies – Explore practical ways to expand your offerings beyond 1:1 therapy, including moving into new markets (B2B/B2G), embracing the “Minimum Viable Product” concept to launch new programs faster, and adopting the agile mindset needed to thrive through change. Related Episodes Episode Number 371: Thriving Kids, Foundational Supports & What Providers Can Do Now P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  Midroll Message: Join us at our online Quarterly Allied Health Business Conference this December!  Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health Professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

Mia Poklepovich — Occupational Therapist, founding director of OT Inspire and The Freedom Therapist Club from Alice Springs joins Cathy Love to talk about building a values-led practice that serves remote First Nations communities. Mia shares how her team blends on-country outreach with a strong telehealth model and parent education to ensure continuity when weather, sorry business, or access barriers arise. They explore moving beyond “traditional therapy” towards a generalist approach that looks at the whole person, the power of listening and cultural safety, and why running a business in seasons guards against burnout. Mia also opens up about scaling teams, protecting energy, and designing weeks that honour both client impact and life outside work. Topics covered on generalist OT, remote outreach, telehealth & seasons of business: Generalist Occupational Therapy – Why broad, across-the-lifespan skills matter (especially under the NDIS) and how to stay within scope while meeting real-world needs. Culturally safe remote services – Building trust, listening first, and tailoring supports for each community’s language, practices, and priorities. Telehealth & parent programmes – Inside “Empowered Emotions” and how online groups reduce isolation and strengthen co-regulation at home. Energy, seasons & boundaries – Planning work in quarterly rhythms, protecting morning rituals, and matching tasks to your best energy. P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  Midroll Message: Get a quick snapshot of how your Allied Health business is doing with our Biz Quiz.  Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

In this rerun, Cathy speaks with Lauren Hart and Therese Sullivan, Co-Directors of Optimal Living (an OT-only practice specialising in adult neuro and home mods) and co-founders of Otuition, a learning platform for Occupational Therapists. Lauren shares how Optimal Living grew by narrowing its niche, investing in culture, and building robust systems. Therese recounts her journey from first employee to co-director and the mindset shifts, legal groundwork, and trust that underpin a healthy partnership. They unpack why “grab-and-go” CPD falls short, and how Otuition applies adult-learning design to build clinical reasoning, reflection, and confidence. This episode also dug into OT strengths for entrepreneurship, whole-picture problem-solving, people skills, and emotional regulation—and how leaders can model resilience, review agreements, and keep optimism alive in a challenging market. Topics covered on OT entrepreneurship, adult learning, systems & operations, partnerships: Partnerships & leadership – Moving from employee to co-director; trust, shared risk/reward, and reviewing agreements as roles evolve. Systems that scale – Supervisory structures, accountability, and process discipline to reduce founder dependency and sustain performance. Designing learning that sticks – Replacing ad-hoc training with structured, self-paced education that builds reasoning, reflection, and growth mindset. P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.   Midroll Message: Complete our short and snappy Allied Health Biz Quiz today!  Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community   More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

The “Thriving Kids” announcement has sent ripples of uncertainty through the paediatric Allied Health sector. Let’s cut through the noise to discuss what the proposal really means for you as an Allied Health Business Owner. We break down the timeline, the political drivers, and the critical details that are still up in the air. Chantelle Robards (Speech Pathologist and NDIS specialist coach with deep policy and provider-side experience) translates policy into practice: potential delivery models (e.g., commissioning through schools/ECEC, possible Medicare line items), risks to referral streams and revenue, and practical responses—scenario planning, data discipline, partnerships, diversification, and measured advocacy with peaks and local MPs. This is a must-listen for any provider wanting to stay informed, mitigate risks, and strategically position their practice for a thriving future. Topics covered on the proposed Thriving Kids program, NDIS changes, and business strategy: Understanding Thriving Kids: A clear breakdown of what we currently know about the program, the proposed timeline, and the political tensions between the Commonwealth and states that are shaping its development. Risks vs. Opportunities: A frank discussion on the potential threats to your business model (like a shift to block funding) versus the huge opportunities for growth through new partnerships, service diversification, and potential Medicare funding streams. Future-Proofing your business: Actionable steps you can take right now to prepare. We cover the importance of data analysis, scenario planning, effective advocacy, and clear communication with your team and clients to navigate the transition with confidence. Resources Mentioned Thriving Kids Reforms – What Allied Health Business Owners Are Talking About P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  Midroll Message: Complete our Allied Health Biz Quiz and get a personalised business report in minutes! Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community   More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

In this episode, Cathy Love sits down with Korryn Campbell, one of Australia’s first Certified Online Business Managers (OBM®) and Founder of Allied Business Support Australia. Korryn shares her 17-year journey from starting a virtual office business during maternity leave to now running a 15-person remote team that supports Allied Health providers across Australia. Together with Cathy, she explores why reception is the heartbeat of any business, how culture-first hiring sustains her growing team, and why trading back time from admin and reception tasks is essential for business owners to thrive. Topics covered on Allied Health support ops, reception, remote team culture: Reception as revenue protection – turning missed calls into bookings and managing waitlists. Scaling a remote team – culture-led hiring, systems, and long-term partnerships. Resilience in business ownership – lessons from 17 years of building and leading Allied Health support services. P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.Midroll Message: Stronger Allied Health businesses start here – take the Allied Health Biz Quiz. Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community   More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

What happens when a fit, ex-military CEO wakes up unable to speak? In this conversation, Cathy Love is joined by Michael Maher, stroke survivor and Founding Director of The Disabled CEO, to unpack the pinnacle moment that changed everything on 22 July 2022 — and the mindset, tactics, and networks that powered his recovery. Michael shares the realities of rehab built for older cohorts, the challenge of an “invisible” disability, and why peer connection with other A-type professionals was pivotal. He also explains how The Disabled CEO now raises awareness, shares practical pathways (from hospital outpatient rehab to insurance wins), and helps workplaces support senior staff returning after stroke. Topics covered on stroke recovery, leadership, advocacy, resilience: Rehab fit (not age) – Why standard models miss younger, high-functioning survivors and how peer groups change outcomes. Invisible disability – Aphasia, service dogs, swearing reflexes, and the energy cost of not being believed. From setback to platform – How The Disabled CEO shares “nuggets” (insurance, referral pathways) and builds C-suite-level support. Redefining leadership – Public speaking after stroke, board roles, fundraising, and using lived experience for systemic change. Related Episodes Episode 337: Building Resilience in Allied Health Episode 309: Allied Health Coaching and Leadership P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.Midroll Message: Join our upcoming FREE Masterclass! Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community   More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

Allied health sole traders, this episode is for you. Cathy Love shines a spotlight on the realities of running your business solo — thriving as a clinician by day but wrestling with “midnight management” after hours. Drawing from her own early experiences, Cathy unpacks the common challenges sole traders face today: from navigating post-COVID funding reforms and NDIS changes to battling overwhelm, isolation, and burnout. This episode also introduces the free Sole Trader Success Guide Masterclass — a 90-minute practical session designed to help you future-proof your business, reclaim time, and lead with confidence. Topics covered on sole trader challenges, planning, money mindset, and leadership: The accidental business owner – why many clinicians become sole traders and how industry shifts have shaped the current landscape. Simple planning & risk management – how quarterly focus and proactive strategies cut through complexity. Money mindset & methods – paying yourself properly, knowing the right numbers, and building sustainable habits. Leading yourself first – preventing burnout, building your support tribe, and growing faster than your business.  P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.Midroll Message: Join us in our upcoming FREE Masterclass! Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community   More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

Systems aren’t just for large organisations — they’re the backbone of every sustainable Allied Health business. “I’ve got NO time”, “It’s all in my head”, or “The team won’t use it” are all common chimes of Allied Health Business Owners. In this episode, Nacre Consulting’s Business Manager Layland Webb is joined by Marcus Jean-Francois (Nacre’s Systems Champion and Client Concierge), about the real-world barriers to systemising. They cover where to start, how to involve your team, and simple ways AI can tidy up rough notes into usable standard operating procedures. Topics covered on time-saving systems, risk & resilience, team buy-in: Time-saving systems – why spending a little time documenting now saves countless hours later. Risk & resilience – moving “all in your head” knowledge into clear processes to avoid gaps and mistakes. Team buy-in – involving staff in writing and testing systems so they actually stick.  Related Episodes Episode 290: Busting the Most Common Myths About Systems P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.Midroll Message: Join us in our upcoming FREE Masterclass!  Connect with Nacre Consulting: Let’s connect on Instagram Follow us on Facebook Let’s connect on LinkedIn Join our Facebook Group online community   More about The Allied Health Business Brilliance Podcast: The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.